United Heating and Air Conditioning Inc

Located in Montgomery, Alabama

Address: State Rte, 3045 Mobile Hwy, Montgomery, AL 36108

Phone: +1 334-262-0247

Rating: 4.8

Services

Small Business
On-site services
Online estimates
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Everyone was so kind and helpful from being to end. Explained ever step of the way. Ive been a customer for long time and always know if I call they there to help. God bless all for helping me.

Review 2 (2024-10-14 - Rating: 5)
Technician was very professional. Called ahead of the appointment time to ensure someone was at home and he was ahead of schedule. This company has always been good with communication to the customer and their work is high quality. Very responsive when I have needed help. This was routine service call for my winter check up of the HVAC system. Check up was thorough. This is my go to company for plumbing, heating, AC, and electrical work.

Review 3 (2024-10-09 - Rating: 5)
What an incredibly pleasant experience it was working with United Heating and Air Conditioning. This professional team arrived early and took me through every step of the process to make sure that I understood and was completely satisfied. In the future, I will only use this company for my maintenance support contract needs and any potential repairs on my heating and air-conditioning systems.

Review 4 (2024-08-06 - Rating: 5)
United delivered superb service. The office called me promptly at 7:30am and set my appointment time. The technician arrived on time and immediately went work. He repaired my a/c in about 30 minutes. He was very kind and knowledgeable of his craft. I cant say thanks enough.

Review 5 (2024-12-31 - Rating: 5)
The technician that came out to service my air and heat unit was excellent. He explained everything he was doing . I was really pleased with the service.

Review 6 (2024-12-07 - Rating: 5)
The United Heating And Air representative, Tim, was professional, courteous, and very knowledgeable. He checked out our Heating system and explained why it makes the noises that concerned us and was very thorough with the check up. An excellent employee!

Review 7 (2024-11-07 - Rating: 5)
A/C unit quit working late in evening. Called first thing in the morning. I had a technician out to our home in 3hrs. Troubleshooted the problem and repair in 3 hours. United installed our system 4 years ago when built our home in Millbrook. They have always done our maintenance services in a timely and professional manner.Thanks again for what you do!!

Review 8 (2024-12-13 - Rating: 5)
Called United and within a hour and a half they were at my door. The problem was diagnosed and repaired in less than an hour. The cost of the service was very reasonable and I highly recommend this company.

Review 9 (2024-10-03 - Rating: 5)
Very detailed, very professional and outstanding people skills when communicating. Blessing for my home - had the same technician to separate open work orders in my home; he was amazing during both visits. Thank you Sir!

Review 10 (2024-11-27 - Rating: 5)
United did a great job - technicians arrived on time, cleaned up after themselves, and were polite. Sales staff were very professional and patient answering all my questions.

Review 11 (2024-08-20 - Rating: 5)
Kody and his crew were very professional! He took his time and offered 3 different options and thoroughly explained each one. Installation was the next day and done in a timely manner. The crew cleaned after themselves. It was overall a nice experience and we now have a more energy efficient system that’s operating quietly and smooth. They offered biannual maintence and great financing. Thanks guys for your impeccable service!

Review 12 (2024-11-06 - Rating: 5)
As always…..the best service. Called en route and arrived on time. Made sure he went over everything that he did to service my unit. Answered any questions that I had. Reminded me they were available day or night if I needed them.

Review 13 (2024-12-31 - Rating: 5)
After business hours, found water in my drip pan). Answering service had Tim there first thing in the morning to answer my questions, show me how to maintain the drain and fix the issue. Sherrie answered my questions about extending my service warranty and signing up for the twice a year maintenance agreement. Josh as his assistant came out in a timely fashion to complete the one year checkup. I have been very pleased with the professionalism of United Air!

Review 14 (2024-11-19 - Rating: 5)
Always polite and very thorough. Show up right after there call to check and see if youre ready for their visit. My tech today was Tim, he is top of the list.

Review 15 (2024-07-11 - Rating: 5)
Once again, the #1 heating and air company in the river region United has done it again for me and my family! Our central unit went out and we needed some to come out and service it quickly due to the heat. I put a service call in to United and in no time, Cody came out and helped us make another very important decision in replacing our unit. On top of that, he set up a temporary portable ac unit for us to use to help out with the heat! Thanks United and Cody for all you do!

Review 16 (2024-12-06 - Rating: 5)
United Heating has provided top-of-the-line services to my home and my church for over 2 years. The employees are always courteous and professional, especially Sister Sherry and Brothers Cody, Josh, and Kraft. Im united with United!

Review 17 (2024-08-20 - Rating: 5)
Our AC stopped working when it was 95 degrees outside and they arrived before we started sweating. We were surprised and delighted that they had all the necessary parts with them and were able to fix it right then and there. And thanks to our warranty with them, we didnt have to pay anything for the visit and repair.

Review 18 (2024-08-01 - Rating: 5)
My air conditioner stopped working and I had it checked out by another company. They charged me almost $500 to add freon and left. It stopped cooling later that day and they told me the unit needed to be replaced and their quote was over $10,000. I called United for a 2nd opinion. They came out the next day, found the leak, repaired it and its been working like new all week. The bill was under $1500! Great service from the office and the guys who repaired the unit were really great and professional. I highly recommend United Heating and Air, they will be my 1st call from now on!

Review 19 (2024-12-04 - Rating: 5)
The team did a great job. One of our three systems needed repair. A circuit board needs replacing and a wire harness too. Thanks for excellent service.

Review 20 (2024-11-08 - Rating: 5)
We recently built a house that had 2 stories. We hired a company (not United) to design the unit (although the architectural plans were very comprehensive). We had many problems from the onset with poor workmanship etc, but the company seemingly would make corrections. Very long story short, after both units were installed and the house became able to be occupied this past summer, we noticed that the upstairs unit would not cool. We are on the lake and had to keep all the drapes pulled or shades down to keep the house below 74 (and we have spray foam in the attic and had EVERY wall insulated throughout the whole house). The until upstairs was VERY loud. In keeping with “long story short” it was discovered that the design of our unit was circular and causing the air condensation to pool in our brand new unit and when the gas heat turned on, this circular flow caused carbon monoxide to be dispersed throughout the ventilation system in our house. The state/and HVAC board got involved. Our units condemned and the company is currently still having to be recertified etc.Now comes the hero- Cody Worthington and United Heating & Air. They came out, quickly saw all of the problems. Redesigned the unit. Started corrections on Monday morning 10/28 and COMPLETED everything on Wednesday 10/30!! It’s now absolute perfection. They put in the correct E-90 units. Fixed the ductwork. Added vents that had been missing. Put in the correct size units so the upstairs and downstairs cools sufficiently. This was an entire two-system change-out on a brand new construction that United had to correct! Perfection!! In 3 days!!We don’t plan on building again, BUT we WILL use United for any HVAC needs we have in the future or if any new projects arise. They were quick, efficient, courteous, sympathetic to all we had been through over the past year and with all of the work they did, our house stayed very clean while they worked. Learn from us - just start with United! Thank you Cody for turning this around for us!

Review 21 (2024-07-09 - Rating: 5)
Working with the staff at United has always been easy. They are very responsive and concerned about their customers comfort. Tim has come to my home several times and is polite, professional and efficient. I would highly recommend United to family and friends.

Review 22 (2024-09-26 - Rating: 5)
This company always does a good job. Their serviceman was very knowledgeable about our A/C unit and fixed the problem right away. Highly recommend!

Review 23 (2024-11-26 - Rating: 5)
The tech was excellent!! He even checked my filter for me.He called to let me know how soon hed be here. Was right on time.Definitely recommend!!

Review 24 (2024-06-25 - Rating: 5)
I can’t say enough about my experiences with United Heating and Air Conditioning over the past 15 years. They are alway helpful and efficient !Yesterday I had my regular Spring Maintenance. The technician advised me that the numbers were down on the capacitor and I opted to wait to replace. Approximately 6 hours later my a/c was not cooling. I called and was connected with the answering service! Within 2 hours a technician was at my house replaced the capacitor and he was off to his next call!Thank goodness my annual contract and thank goodness for this customer minded company. I highly recommend United Heating and Air!

Review 25 (2024-08-14 - Rating: 5)
The two technicians provided a straight-forward apprisal of the situation and offered workable options for the remedy of our concerns. We are quite satisfied with the outcome of the service.

Review 26 (2024-08-22 - Rating: 5)
United Heating has been our choice for installation and repairs of ac units for many years now because they are responsive, the pricing is competitive and the technicians are good. Good service is always appreciated.

Review 27 (2024-04-17 - Rating: 5)
United Heating and Air was very prompt in getting back with me and sending someone out to service my unit. Every one I encountered was very professional and really nice. Exceptional customer service. The professional tech was very knowledgeable and courteous. If I remember correctly, his name is Mr. Tim.(?). It only took him 15-20 minutes to get my unit working again. Thank you United Heating and Air. I highly recommend you guys.

Review 28 (2024-12-09 - Rating: 5)
The tech that serviced our ac was a good representative for United. Very polite and answered all of my questions. Thanks 👍

Review 29 (2024-07-11 - Rating: 5)
Michael and Anthony came out to conduct our AC tuneup and adjust the dampers in our attic vents (we had major hot spots and cold spots in our home). They were very professional, quick, and courteous. Our home no longer has the hot / cold spots. Thank you and great job! AC working great!

Review 30 (2024-09-27 - Rating: 5)
Havent dealt with any techs yet, but the employee on the phone was very nice and knowledgeable.Update:I have now had seasonal servicing done twice and both techs were top notch. Very pleasant and thorough, I feel much better knowing how well my system is working because of them. They even changed my filters and cleaned the intake! Just above and beyond.Update_2 Recently, we had a Freon leak, which is tough on anyone during the Alabama summers. We have two family members with lung issues, though. I called on a Sunday, and my technician was here within a couple of hours and gave us a temporary fix. They then came back that week and fixed the issue completely, at no cost to me! These guys are great, always friendly and knowledgeable.

Review 31 (2024-11-22 - Rating: 5)
Excellent! The technician was on time, efficient, knowledgeable and presented himself in a professional manner. I would give him a 5 star rating.

Review 32 (2024-12-12 - Rating: 5)
Service was very good. Tim always is very courteous and does a good job. Office staff is always courteous and very helpful. Greg Rane.

Review 33 (2023-08-10 - Rating: 5)
I have used United Heating & Air to service my home and business air conditioning needs since returning to Montgomery, Alabama in 2017. We have a 16 bed veterans housing program to assist transitioning, homeless and distressed veterans and United Heating & Air has kept them warm during the winter and cool during the summer. Having 16 residents and keeping them comfortable is not easy, but thanks to United Heating & Air we have managed affordably. They are always there when they say they will be and they’re professional about their service. And I can’t say enough about how professional Anthony was during our last visit 3 days ago. If you have air conditioning and/or heating problems your first call should always be United Heating & Air.~ Commander F. Williams

Review 34 (2024-10-17 - Rating: 5)
Very nice and professional service person identified himself, date and time of his appointment. He arrivedon time.

Review 35 (2024-09-18 - Rating: 5)
United has been dependable, efficiate and professional. We have used United for over 35 years. Highly recommend.

Review 36 (2024-08-21 - Rating: 5)
It’s such a comforting experience to have United as your provider when you have AC issues. They are prompt, courteous and knowledgeable about their systems and products.

Review 37 (2024-10-25 - Rating: 5)
Very efficient and professional service. Took great care in removing and replacing old water heaters . Highly recommend them .

Review 38 (2024-08-29 - Rating: 5)
United is great! I made a call with plumbing issues within my office and within a matter of 30 minutes they were there to diagnose the issue and had their service team in route! Such a great team of guys & ladies! I would definitely recommend them with any and all heating, cooling & plumbing needs!

Review 39 (2024-06-27 - Rating: 5)
United shows up on time every time. Ive only had great experiences with each person Ive worked with. Service is always quick and friendly. I would definitely recommend to a friend!

Review 40 (2024-12-05 - Rating: 5)
Great service & reasonable pricing. Came after hours and offered competent & courteous service. Highly recommend!

Review 41 (2024-06-08 - Rating: 5)
Contacted United the day before service was rendered and received a prompt appointment. My servicer Andrew, arrived before his scheduled time, which I greatly appreciated and he couldnt have been more personable, knowledgeable, and detailed oriented. He located the issue with my air conditioning system, which was clogged pipes, unclogged them, provided instructions and recommendations, and was thoughtful enough to ask if I had anymore questions. Our system is working well now and I couldnt be happier!

Review 42 (2024-11-28 - Rating: 5)
They came out quickly Fixed the issue I am very pleased. They saved from spending more money from the Engineer that was sent to my house. Thank you so much. Very professional

Review 43 (2024-11-30 - Rating: 5)
Services done in the time stated repair person did an outstanding job and he was very courteous and professional

Review 44 (2024-10-04 - Rating: 5)
United and Clark Forman worked tirelessly to make sure our job was done correctly. They are absolute professionals and took pride in doing the job right!

Review 45 (2024-05-30 - Rating: 5)
It was awesome to receive same-day service! Communication was crisp, and the repair completed ahead of schedule. I’m really happy to have purchased the 10-year new home HVAC warranty through United!

Review 46 (2024-12-09 - Rating: 5)
We have been customers for several years, and as usual, they do a great job. Let me add, they don’t try to sell you something you do not need. The service tech that came out was courteous and professional as always. Would definitely recommend United Heating and Air.

Review 47 (2024-09-06 - Rating: 5)
Incredibly friendly, great communication, fast response. They did great work in my home. I intend to use them for years to come.

Review 48 (2024-06-06 - Rating: 5)
Love United Heating & Air theyre always friendly and helpful. When I have called with need of service call they have responded within a day or two. The service techs are professional, prompt, and courteous. I would recommend United Heating and Air to everyone.

Review 49 (2024-10-15 - Rating: 5)
Not all technicians are created equal. John was very courtesy and professional. I like that he put the floor protectors shoe covers on before coming into the house and he had no problems answering all of my questions. We have been with United since our home was first built ( and they have not disappointed. Recommend.

Review 50 (2024-12-03 - Rating: 5)
Very polite and checked everything out and also replaced my filter since Im not suppose to climb up ladder and my unit is in the attic. my house is now toasty.😊

Review 51 (2024-06-07 - Rating: 5)
Thank God for United heating and Air. My A/C quit on me and it was time to pick up a new unit. Price was great for this time period we are in. The next day they were at my house installing a new unitThe guys were great and fast, very knowledgeable Thank you for your fast professional service. Very hard to find these days. By the way they will be back on Monday installing a second unit. Ps I called 6 companies before choosing United Heating and Air.

Review 52 (2024-12-09 - Rating: 5)
I was very well pleased with the punctuality, effort, and professionalism of the technician that performed my service.

Review 53 (2024-07-11 - Rating: 5)
My mini split developed a leak at the new pump with water running down the wall. Josh came in and was quick to diagnose and repair. Happy to have them to fix my issues.My mini split a/c system that United heating and Air installed needed to be looked at for a possible pump issue and after doing several diagnostic tests and repairs, found out the sump on the a/c system needed to be replaced and was out of warranty. Price was a little steep, but need it done and they are fast to get the part and will be installed in a few days. Happy to know they can get the part and get me back up to where it will work in my shop.Josh came on time as scheduled and immediately went to work on cleaning my system and checking out the heat pump. Work was great for doing 2 units and the heat pump system, which showed no issues. I will be using them when it comes time to service them again and wash out/flush the system. Happy to have them as my service carrier.

Review 54 (2024-09-18 - Rating: 5)
The technicians were polite and respectful of my home. They clearly explained their findings and the work they performed.

Review 55 (2024-09-18 - Rating: 5)
Great service, and company to work with maintaining our heating/ac unit. Always very professional!

Review 56 (2024-06-19 - Rating: 5)
Easy to make appointment. Tim arrived on time and was very helpful. Rewired condensation pump, check coolant level and added coolant. System cooling well.

Review 57 (2024-01-04 - Rating: 5)
Had United come out to install a wall heater. The 2 people that came were very professional and knew their job well. The installation was clean and quick without any issues and the price of the job was very reasonable. Thank you for a great job, they are highly recommended!

Review 58 (2024-05-10 - Rating: 5)
Michael and his team was prompt regarding time! They were precise with the estimate and professional during the entire process! I’ll definitely use them again for my electrical work!

Review 59 (2024-06-18 - Rating: 5)
My husband saw that our mini split air conditioner was leaking and called United heating and cooling the very next morning and they were at our home within 2 hours ❤️. Now we can enjoy our patio once again. Thank you!

Review 60 (2024-01-22 - Rating: 5)
We had a fuse go out on our heating unit. United was able to get someone out to look at it with in a couple hours. Not only did the technician replace the fuse, they troubleshot the system and found what he believed to be the cause of the blown fuse, and fixed that as well. Very thorough and timely service.

Review 61 (2024-10-03 - Rating: 5)
The young man explained to us what he had done and made sure we knew what he had did.excellent job

Review 62 (2024-06-10 - Rating: 5)
I want to thank United Heating and Air Conditioning for the outstanding work they did on my A/C. Not only were they courteous and friendly, they were knowledgeable and did exactly what they said needed to be done. Anthony is the best.

Review 63 (2024-09-09 - Rating: 5)
I needed quotes for repair or replace of my A/C. I called three, one was a real cozy, quoting me $2500 before they could check the freon. I am us united several times before and they were one of my three quotes. They were through, honest, just as I had hoped they would be. They got the job! I have plans to build a house. Guess who I will call!

Review 64 (2024-07-28 - Rating: 5)
Wonderful service from United HVAC. Inspection, servicing, replacement of a needed part all done quickly and professionally.

Review 65 (2024-01-11 - Rating: 5)
United identified my problem very quickly, I had a burned out relay switch which had to ordered. They called me confirming an arrival time, they were right on time and completed the repair in 15-20 minutes. Highly recommend.

Review 66 (2023-09-13 - Rating: 5)
I have been very satisfied with United Heating and Cooling. My new unit has been great. I really appreciate your employees and the professional way they all have handled themselves. If I was rating you from 1 to 10 I will definitely give you a 10. Keep up the good work. Thank you M Law

Review 67 (2024-08-05 - Rating: 5)
I got a quick response when I called for service, and the technician was curious and got me up and cooling again fast. I will make this my go to company.

Review 68 (2024-08-05 - Rating: 5)
The technician was very nice and friendly and done a very good job and I would recommend United heat &air to anyone

Review 69 (2024-11-14 - Rating: 5)
Awesome! The service person was on time, knowledgeable and informative. Fantastic service! Thanks!

Review 70 (2024-10-06 - Rating: 5)
Very prompt, efficient and the process was seamless. Excellent customer service.

Review 71 (2024-01-10 - Rating: 5)
Came and had my gas fireplace working within minutes. They installed the HVAC unit in my house during new construction also, no complaints, but wished they let me know to register my unit for an extended warranty. All in all, Ive always been a satisfied customer of United.

Review 72 (2024-01-30 - Rating: 5)
They responded within a couple of hours. Troubleshooted my AC / Heat Pump issue and was fortunate enough to get repaired the same day. Always professional n will continue to use them for my hvac needs.

Review 73 (2024-08-23 - Rating: 5)
I highly recommend United Heating & AC. They were prompt, professional and had the AC issue resolved quickly.

Review 74 (2023-11-28 - Rating: 5)
We have been using this company over 15 years for all of our AC and plumbing needs! They are always friendly, easy to get an appt with and on time. You will not be disappointed with United!

Review 75 (2024-05-31 - Rating: 5)
I have had multiple flooding of my basement this past six weeks from excessive AL rain. This company’s good workers replaced my flooded bottom of furnace and even elevated it many inches without charge. Their capable plumbing unit relit my 1986 water heater 3 times. The woman plumber who did so even researched a company who could drill into my basement floor and install a pro grade sump pump.This is a good company with whom I also have my bi-annual heat & air unit inspection. I highly recommend United Heating and Air. They’re good people who charge reasonable rates and always go the extra mile 🥰

Review 76 (2023-09-13 - Rating: 5)
The technicians are not only very professional and knowledgeable but also courteous and polite. They work with your schedule and are very flexible. I have used United for about 8 years now and I am still very pleased with their service.

Review 77 (2023-12-14 - Rating: 5)
Chris did a great job, as did the other plumber ( I did not get her name ) I will definitely call United if I have other issues. First time I have used United since Billy Henderson passed away. Same good service. Richard Crook

Review 78 (2024-01-27 - Rating: 4)
These guys do good work. We e used them for a while now. They are quick to respond, knowledgeable and professional, and go the extra mile. We called them when we were going through a cold spell and they were within a few hours.

Review 79 (2024-12-10 - Rating: 4)
The only reason they are getting a 4 instead of 5 they left thermostat on two different settings

Review 80 (2024-03-20 - Rating: 5)
United Heating & Air installed the heating/ac unit when our home was built. They have also been performing the yearly maintenance service on the same unit. I’ve been pleased with the overall quality of service they’ve provided. Just a suggestion, if you purchase a brand new heating/ac unit, I feel it’s a good idea to get an extended warranty. Our system is now 11 yrs old, about 3 yrs ago the Evaporator Coils needed to be replaced. It would have cost approx $2000 to have the coils replaced but with the extended warranty it did not cost me anything. United honored their warranty and the replacement was hassle free. They stand by their word, Thank You United!Update (March 2024): My HVAC system received its yearly maintenance check today. The technician (Robert) was on time, very polite and professional. He answered a couple of questions I had at the end of his visit. United has been taking care of my system for the past 12 yrs. They also retro-fitted a new Range Hood in our kitchen about 2 yrs ago. The new Hood had different dimensions than the one being replaced. It was difficult to find a business that actually installs/retrofits appliances and I was happy to learn United does, when I contacted them. The technicians that performed the retrofit did a great job. Thanks again United Heating & Air.

Review 81 (2024-06-04 - Rating: 5)
United Heating and Air is now my official go to. Chris was awesome and got my tankless water heater fixed the same day at an affordable price!

Review 82 (2024-12-15 - Rating: 5)
They were so fast and super helpful!!! The nicest folks!

Review 83 (2020-03-25 - Rating: 5)
Cody Worthington Resident Comfort Specialist is truly a Specialist. He is knowledgeable & an excellent representative of United Heating & Air. Please call him if you want to feel true Comfort in customer service. Thank you, Sir!

Review 84 (2023-06-05 - Rating: 5)
These guys were great! They were reasonably priced and did outstanding work. Very safety conscious. They saw a couple of serious saftey issues in myattic and corrected them at no extra charge. Definitely would call them again!

Review 85 (2023-07-06 - Rating: 5)
On a holiday weekend in scorching outside temps United’s emergency techs were able to be at our house 2 hours earlier than they anticipated. They identified the issue and had our upstairs cooling under 15 minutes. And thanks to their incredible warranties and seasonal maintenance contracts there was ZERO charge. It’s days like this that remind me why we always choose United!

Review 86 (2024-01-23 - Rating: 5)
We have dealt with United a couple of times with our extra Daikin unit. They respond very quickly and are very knowledgable. We have been very pleased with their service,Donnie E. Crosby,Millbrook, Alabama

Review 87 (2023-08-15 - Rating: 5)
The guys were on time and very professional. They were so understanding and patient when I couldn’t find my attic key. They turned unit off so it wouldn’t continue to leak and came back the next day and fixed it in no time. I would definitely recommend United!!!!!

Review 88 (2024-10-25 - Rating: 5)
First of all, I want to acknowledge the absolute HONESTY and INTEGRITY of United Heating and Air.I say this because originally I thought I needed a new Compressor based on an evaluation by an independent contractor not associated with UH&A. After evaluating the situation themselves, UH&A discovered I only needed some wiring and other smaller issues, along with freon. The original cost for the Compressor and installation was $3,000.00. The new estimate and bill was only $960.00, saving me $2,040.00.Thank you United Heating and Air for your honesty and integrity.You can expect referrals from me and anyone associated with me.

Review 89 (2023-07-12 - Rating: 5)
Neighbour of over 20 years suggested United Heating air conditioning Inc when he found out I was looking for help. I was worried on how to get someone reliable and trustworthy, and Steve told me that he has had them solve his problems for many years and with these people I agree with him. Tim and his worker went right to work and solved the problem. They also give Vets a reasonable benefit. I was happy with the service and price. Thank you very much.

Review 90 (2024-08-01 - Rating: 5)
Prompt friendly and knowledgeable real nice always a pleasure to work with would recommend them to anyone

Review 91 (2023-08-03 - Rating: 5)
Our air went out on 7/27 in the mid heat of the day and it was awful. I contacted Cody Worthington for an estimate and he was very quick and thorough. After feeling the air quality in the house, he set us up with a portable ac to get us through the weekend. The replacement was scheduled for 8/2 and the techs were on time, left the site areas clean, and professional. I would highly recommend them to all.ThanksBarnes Family

Review 92 (2023-04-07 - Rating: 5)
I contacted United Heating at 0730 on 4/6/2023 and spoke with Sherry about my a/c problem. She was extremely professional, attentive and concerned about my issue. She asked specific questions attempting to help me isolate the problem and implement a fix. However, we were both agreed a technician was needed. She worked with me to select the best time for a tech to come to my home. She gave me an appointment the same day. A technician was scheduled between 1300 and 1500 hours. At 1230, I received a phone call from Requel informing me a technician was on his way . At 1305, Robert (A United technician) walked up my driveway. He removed his shoes before entering my home, and we spoke about my issue - system cycling off and on, thermostat not showing information as it should- intermittent and finally system not coming on at all. Robert performed several different checks thereby eliminating parts of the system that he felt was not causing the problem. Finally he isolated the cause of the problem, eliminated it and got my system up and running in no time. Exceptional work. And the best part of this experience, I have a maintenance contract with United Heating and Air Conditioning so there was no charge. Since I did not need any parts and he fixed my system based on his technical knowledge, I was good to go. A very positive experience. Thank you all United Heating team for getting me back online. I appreciate you all and that’s why I have been a customer for over 20 plus years. I rate United Heating A+.

Review 93 (2022-11-09 - Rating: 5)
I have used United for years while in Pike Road and Montgomery, from installations to annual service contracts, this company has my complete confidence and respect for doing business right:. End-to-end.I moved to Auburn during the pandemic and found services hard to come by and exorbitantly expensive from local businesses. Lack of follow up, unfulfilled service contract obligations, etc. I called United on the last Friday in October and asked them to come service my units and set up an annual agreement because they are thorough, they contact me when my service dates are coming up, the technicians are competent, and I am certain they will do things right.They booked the tech for a thorough clean and check for yesterday and he did all the services that Ive been asking companies here to do for two years.Thank you, United!

Review 94 (2024-06-07 - Rating: 5)
The service person came at the appointed time for my spring maintenance and had everything checked in about 30 min. Very efficient and prompt.

Review 95 (2023-07-05 - Rating: 5)
Our A/C unit stopped working during the night of July 3rd. On a holiday, July 4th, my husband placed a call to United. Without hesitation the staff talked my husband through several trouble shooting solutions. After they didn’t work—a technician was on his way. Within an hour of his arrival it was fixed. We could not be more thankful for their efficiency and willingness to serve their customers. We highly recommend United Heating & Cooling!

Review 96 (2024-11-13 - Rating: 5)
Easy to deal with. Friendly and knowledgeable. Always helpful.

Review 97 (2024-02-07 - Rating: 5)
Josh is a knowledgeable technician. He arrived earlier than expected, which I appreciated.I always feel I’m receiving great care from United heating and air

Review 98 (2023-07-21 - Rating: 5)
I must say I am very impressed with the prompt service I received from United Heating and Air yesterday. I woke from a nap only to find that my ac unit was not working. This was around 6 p.m. I took a chance and called United Heating and Air after hours. Someone called us back within 30 minutes and a technician was sent by 7:10. He fixed my unit and I was able to have a great night! Thank you so much!

Review 99 (2024-09-18 - Rating: 5)
They value me as their customer. I feel great knowing United is looking out for me.Tim and Ann and the rest are great.

Review 100 (2024-08-13 - Rating: 5)
Came in and fixed my toilet quickly and didn’t make a mess. Very professional

Review 101 (2023-03-31 - Rating: 5)
On 28 March 2023, United Heating repaired one of our units. The service technician was professional and courteous. He worked on the unit and when finished, he explained what was replaced. Before leaving, he made sure to answer any questions we might have had. We have been customers of United Heating & Air for 15 years and we are very pleased with them. Thank you

Review 102 (2024-09-27 - Rating: 5)
My experience was absolutely fabulous. The A/CTechnician Tim, was polite, courtesy and listen to your concerns. He corrected the issue on the first day, but unfortunately unit had some other issue having to do with drainage collection pan. I personally called Tim and mentioned to him that the A/C shut off shortly after he left. He made arrangements to come the next day and further see what what the issue. This problem was corrected and Tim called to let me know what had happen that the A/C shut down again.I would like to thank very much United Air Condition & Heating for dealing with this problem promptly. And most of all I would like to give my special thanks to Tim for listening to my concerns and resolving my issue in a very professional manner. Tim is an excellent and knowledgeable employee, and would be a tremendous asset to anyone.Thank you Tim and contact person at service department Shayna.Best regards, Sergio San Antonio

Review 103 (2024-05-11 - Rating: 5)
Great company with great people working for it! Cody W. followed up and made sure we were aware of when the install would take place and answered any questions we had. Everyone with United are very knowledgeable and are very helpful. I highly recommend them to take care of your AC & Heating needs!

Review 104 (2023-12-08 - Rating: 5)
Arrived on time. Very professional and polite. Explained what he was going to do. Did the maintenance work quickly. Very pleased as usual and highly recommend these fine folks.

Review 105 (2024-01-23 - Rating: 5)
We used the plumbing side of the business. They repaired a hot water pipe leak when noone else was available. Very dependable. Will use again in the future. Thanks for the great customer service. They also have repaired a leak going to the refrigerator ice maker. Chris Snead is a great technician.

Review 106 (2023-02-09 - Rating: 5)
United plumbing was able to resolve some fairly significant home repairs that resulted from defective pipes being used by the original builder of our home resulting in inter-foundational leaks. United explained my options for both repairs and the associated pricing so I could make an informed decision. I was very happy with their work.

Review 107 (2023-05-15 - Rating: 5)
United does a great job with their maintenance plan. They call to remind you when it’s time for a visit. They’re always on time, polite and neat with their jobs. They’re also quick to respond in an emergency.

Review 108 (2023-04-18 - Rating: 5)
Had an A/C inspection done and they noticed we had a pin hole leak on our water heater line, they called in in to the plumbing side of the company and everything was fixed within 24 hours. They have great customer service as well! Definitely recommend

Review 109 (2024-11-08 - Rating: 5)
Always great service. Employees are always nice.

Review 110 (2023-06-05 - Rating: 5)
Our HVAC system went out and we called United Heating and Air to repair the unit. They immediately scheduled a technician to come out. Upon arrival, the technician was extremely friendly and knowledgeable. He quickly diagnosed our problem and had our unit up and working again. We will definitely use United for future service calls.

Review 111 (2023-07-25 - Rating: 5)
Air conditioner went out over the weekend and unfortunately so did everyone else in the city. The office staff called us early Monday morning and had a repairman here within hours. Upon arrival he found the problem, told us the repair cost, and after approval from us it was repaired. No hassle , no bait and switch ---just heres what is wrong, what it will cost, and we accepted the agreement. Have used United for years and will not hesitate to call if needed.

Review 112 (2021-06-28 - Rating: 5)
United was amazing, starting with Cody that came out and gave us an estimate, the price was within my budget on what we needed. I love the service people that come out to service our unit in the spring and fall. No issues at all. I have also recommended them to friends and they used United as well. I did get estimates from other companies as well but United was the best in all that they were doing. The sales and service with United is great. I will never use another company. Honest good people who are local!

Review 113 (2023-10-17 - Rating: 5)
My wife was home when the service was performed and she was very impressed with the thoroughness of Leon. He went above and beyond to the extent she will request Leon only perform the maintenance going forward. Very happy.

Review 114 (2022-07-13 - Rating: 5)
Made several calls around the area looking for someone to install duct work for my range hood. Most would not touch the job and others would not do the job until the fall or winter. United came out and scheduled me to do the work at a very fair price. They communicated well and were very prompt and did excellent work.

Review 115 (2024-07-07 - Rating: 5)
Great company! They are very professional and knowledgeable! We would recommend to anyone !!!

Review 116 (2023-10-16 - Rating: 5)
PLUMBING: I had a broken water pipe, and a foreign object (rag) in the toilet line at the same time. United came the next morning and fixed both problems. Very friendly and knowledgeable. I have used and trusted them for 33 years!

Review 117 (2024-05-14 - Rating: 5)
I had my first tune up for my recently installed unit last week and it went very well The technician was polite and checked my unit inside and out. He said everything was running smooth

Review 118 (2024-10-28 - Rating: 5)
I live outside of Montgomery County and recentky moved out of the county. They drove to my new house in the new city without any hesitation. They fixed my issue without a hitch!

Review 119 (2022-05-19 - Rating: 5)
Years ago United Heating and Air came to our rescue after bad experiences with other companies. They have been wonderful to us for almost 10 years now. We had them replace our ac and they have done maintenance on it every year since. Everyone is professional and wonderful to talk to.

Review 120 (2024-11-05 - Rating: 5)
United Heating and Air conditioning do awesome work!! The employees are polite and professional. I would recommend them to anyone!!

Review 121 (2024-09-09 - Rating: 5)
Always pleased if I have a problem with anything i.e. thermostat I just call Anthony or whoever I can reach will talk me thru the mess I made *)*

Review 122 (2024-10-18 - Rating: 5)
United responded to an emergency call when our A/C stopped working with the temperature over 90. He quickly identified the problem, installed a new Thermostat and checked the the entire system to assure we would not have further problems. Well Done United !!

Review 123 (2023-12-13 - Rating: 5)
The technician was very pleasant and did a thorough check on my HVAC system. I highly recommend United for your heating and cooling needs. Thank you UNITED!

Review 124 (2023-07-10 - Rating: 5)
Had an issue with no AC at home one morning, and Michael came out right away to fix it! Very fast, very responsive, and he was in and out in less than 30 minutes! I will definitely be using y’all again!

Review 125 (2023-05-23 - Rating: 5)
Is great job as usual. Arrived on time. This time I decided to ask a few questions. The Tech knew what he was talking about and answered them correctly. Couldnt resist checking his knowledge. Very nice and professional young man and a great representation of United Heating and Air.

Review 126 (2023-12-22 - Rating: 5)
The service tech was super. He gave me tips on inspecting air filters to know when I should change them. Over all he was a pro at his job.

Review 127 (2024-10-02 - Rating: 5)
Michael does the best work! I recently had the Reme Halo LED installed and he researched to find the best products for my needs.

Review 128 (2024-06-06 - Rating: 5)
Heating and AC are essential and something I just want to take for granted. United has allowed me to do just that. The system has been dependable and the service excellent. Thank you, United.

Review 129 (2024-09-10 - Rating: 5)
A+ service as always. Shane and John are consummate professionals.

Review 130 (2023-06-21 - Rating: 5)
Had a technical problem that I was unable to figure out. Tired of scratching my head, I called United. They have the best technicians in Montgomery. I mean ones who read schematics. Working together we corrected the issue. Life is good again.

Review 131 (2023-06-08 - Rating: 5)
Chris goes above and beyond to do things the right way. He answered my call and helped me with more than just my service call and it ended up with me calling him again after he helped me install a mini split. He does everything well and I cant recommend him enough!

Review 132 (2022-12-12 - Rating: 5)
This company has the most friendly and courteous staff. They got to us quickly and found the problem immediately. I will definitely be calling of them for my every HVAC needs and highly recommend. If you appreciate professional, kind,and on time..these pepple are definitely who you need to call.

Review 133 (2022-06-23 - Rating: 5)
I first used United when we needed our pilot light lit for our fireplace back in the winter. Most recently we had to call them because there was a clog in the duct of our air conditioner that caused a fairly large leak. We called them first thing and they had a tech out at our home in 2 hours. I can’t tell you how thankful my husband and I were for you all. After a very rough night (including my husband falling through our ceiling…), you’re attentiveness and professionalism was more than appreciated. Absolutely will recommend to anyone!

Review 134 (2024-05-15 - Rating: 5)
The young men were professional, polite andcourteous. They diagnosed my problem in a professional manner. Excellent!

Review 135 (2024-07-31 - Rating: 5)
The Technician was very Professional and Friendly. He took care of all my concerns and was very experienced in his profession. United Heating & Air Condition Service is the best!!! I would highly recommend them to anyone seeking service.

Review 136 (2024-12-06 - Rating: 5)
United Heating has always been my favorite and go to company. Very efficient, timely and knowledgeable. Thank you for the service.

Review 137 (2023-07-12 - Rating: 5)
Everyone at United Heating and Air is always corteous and responsive to our needs. Service is provided in a timely manner. Their 10 year maintenance contract works really well!

Review 138 (2024-04-19 - Rating: 5)
This company responds when called Explained our problem and how to resolve it. So impressed with United! We have a Geotherm unit United’s service and staff are exceptional and we highly recommend them!

Review 139 (2021-06-16 - Rating: 5)
Our A/C was not cooling down like it should, so I called United as our unit is still under warranty. Called them at 7:00 AM. By 10:45 they had a technician at my house, and by 12:30 he had repaired the issue. He was extremely nice and professional, and I didn’t pay a dime, due to our warranty. Thank you, United!

Review 140 (2024-08-21 - Rating: 5)
We’ve had a service agreement for three years and United has been terrific- very professional. The same was true just this week when we needed a plumber to check for a gas leak. The problem was identified and corrected within minutes. Another great service offered by United Heating and Air. .

Review 141 (2023-06-26 - Rating: 5)
The technicians always take time to talk with us when they perform service. The listen to any concerns we have and take time to explain the service and what they found. On the latest service Chris, from plumbing, took time to make sure the problem was corrected and explained what improvements we could make to make sure we dont have problems in the future.

Review 142 (2022-07-09 - Rating: 5)
I called United Heating & Air at 12:00 midnight and they returned ny call at 0600 the next morning. They were courteous and very kind and concerned about my AC not working. By 12:00 noon, a representative was at my home and repaired the AC in little to no time. I was so impressed with their response time and their professionalism. I highly recommend United Heating and Air of Montgomery for all your HVAC needs.

Review 143 (2022-07-18 - Rating: 5)
Great service! Michael did exactly what he said he would do. Service performed and maintenance contract established for future maintenance. Nice to have someone who actually does what they say they will. Highly recommend Michael Snead at United Heating and Air!

Review 144 (2023-11-07 - Rating: 5)
They were able to work me in on the same day I called . The service man was friendly, knowledgeable and efficient . Couldn’t be happier .

Review 145 (2023-04-20 - Rating: 5)
United installed our equipment 3.5 years ago. A part went out yesterday. They came last night and replaced the part. House started cooling off instantly. Happy customer!

Review 146 (2023-06-26 - Rating: 5)
My AC went out around 6:45 pm Sunday night, I called United and they quickly responded by 7:00 pm and said they would be there in an 1 1/2 , took him around 5 minutes to fix was the capacitor.

Review 147 (2022-08-22 - Rating: 5)
Have been using United Heating & Air for years. In the past 5-7 years I’ve had 2 new HVAC systems installed, a new hot water heater and an attic fan replaced. Their prices are extremely competitive and they are a very honest company. Highly recommend United!

Review 148 (2023-04-10 - Rating: 5)
Very professional and courteous. The technician was friendly and knowledgeable at his job, and did his job in a timely manner. The entire staff is very professional and courteous . All have great customer service and support. Will continue to use them.

Review 149 (2023-03-10 - Rating: 5)
Spring AC maintenance was great! Serviceman John was on time and checked our system inside and outside. He was very professional. and shared the status of both units. Great job John!

Review 150 (2022-04-04 - Rating: 5)
John, you technician called about what time he would be there, and was right on time. He did a great job; above and beyond most of the service calls I have observed. Give this guy a raise before he either starts his own business or moves on to someone who’ll pay him what he’s worth. Thanks John, for a great job!

Review 151 (2019-10-23 - Rating: 5)
I bought a complete heating and air systemNo pressure sales. Installation was next day installers were courteous efficient and thorough. Product is exceptional. Customer care is best that Ive seen. Would highly recommend united and will give them a try if I need plumbing or electrical work.

Review 152 (2024-10-02 - Rating: 5)
The technician arrived promptly, checked all the upper and lower heating air conditioning units. Everything seems to be OK. He left me a report and that everything else is fine.

Review 153 (2019-12-16 - Rating: 5)
These guys are the best! For years, the professional folks at United have taken care of me and my family. They’ve shown great concern and compassion for any of our concerns, are courteous, informative and professional. United is prompt and they’ve gone out of their way on a few occasions over the last 15+ years to make our concerns a priority.

Review 154 (2024-09-11 - Rating: 5)
United has been servicing my HVAC for years. Service is always prompt, thorough, and courteous.

Review 155 (2023-11-20 - Rating: 5)
Honest, quick and effective. A small pipe leak was found during the maintenance plan inspection. They had someone out right away to fix it without charge.

Review 156 (2022-11-06 - Rating: 5)
I cant say enough about my technician Blake Thomas. Im very pleased and appreciative of the excellent work, HONESTY, professionalism, respect for my home and health with the current health state. I couldnt find a better technician or company. Hes proficient in his job and explained the necessary repairs. I bypassed both my homeowners warranties and found this company independently because of the terrible experiences Ive had with other contractors being disrespectful, rude, over charging, requiring replacement of an ac unit that wasnt necessarily needed and not making their work look professional. You can tell when someone cares about their work. Thank you United Heating & Air. You have a customer.2nd Review: I called for my winterizing for my unit they serviced in the past. It’s a part of a service package. Again I received outstanding customer service, friendly, knowledgeable,respectful, timely and quick but quality service. 🤝

Review 157 (2019-06-04 - Rating: 5)
From the sale to the installation to the quality check, replacing our old 5 ton unit was a great experience! The entire United team was friendly, courteous, and answered all my questions. Their price was very competitive... I highly recommend them!

Review 158 (2024-12-28 - Rating: 5)
Excellent customer service. Staff always professional.

Review 159 (2024-10-04 - Rating: 5)
Josh and his helper were great! Both were very professional and proficient. Fixed the problem in about 45 minutes. Will continue to use United.

Review 160 (2024-10-19 - Rating: 5)
Always receive timely and quality ac and heating services from United. I’ve been a happy customer for years.

Review 161 (2021-11-19 - Rating: 5)
John the technician came out to our home for a routine maintenance. His service was beyond exceptional. He was very meticulous in the way he performed services at our home. He found a very small issue on our outside unit and fixed it in no time flat. I strongly recommend him for all of HVAC needs. If there is a raise or bonus to be given, John is very deserving of it.Thanks John!⭐️⭐️⭐️⭐️⭐️

Review 162 (2023-06-09 - Rating: 5)
We own a Sylvan Learning Center in Prattville. It is important to have a fully functioning air conditioning system to keep our students cool and comfortable. I always use United to make sure our systems are fully functional and safe. United is The Best!!

Review 163 (2022-07-19 - Rating: 5)
My experience was say the least pleasant. The technician was very polite, professional and most importantly knowledgeable about my situation! My issue was addressed and explained in detail how to fix the problem! I will certainly used this company again. Thanks Brenda

Review 164 (2024-01-09 - Rating: 5)
The guy that did the servicing did a very efficient job. He went about his business with no hassle in handling our two units.

Review 165 (2024-12-18 - Rating: 5)
The technicians are always on time, very knowledgeable and considerate. I recommend United to anyone looking for a heating and air company

Review 166 (2019-12-17 - Rating: 5)
I’ve had a few great experiences with United. Michael is a great guy and has helped me not only as a professional, but also a friend. United has installed an entire indoor and outdoor for me while I was at work. The comfort I had knowing my personal belongings were being left in great hands was enough to recommend these guys to anyone. I priced three places and a competitor tried to undercut them. I said no thank you I trust United and they have earned my business. Thanks guys.

Review 167 (2024-10-17 - Rating: 5)
Our technician was professional and informed concerning the questions and concerns we were experiencing. I highly recommend him and United Air

Review 168 (2022-10-18 - Rating: 5)
Honest, dependable and professional. I have used United for commercial and residential services. The Best Part is I can let Jack into my home even if I am not there, and I know my home is safe.

Review 169 (2023-12-21 - Rating: 5)
United has always been there when i needed them. all the Technicians have been great guys!! They are like family.

Review 170 (2019-10-23 - Rating: 5)
These guys gave me a good deal on a whole new system and were done a little over two hours sooner than expected! Every employee there is polite, professional, and really tries to take care of the customer. Dont hesitate to give these guys your business.

Review 171 (2021-06-27 - Rating: 5)
United Heating was awesome to work with. The guys were very professional. Boss man came to check things out as they were working, and called to check on us after the installation. Will use them again, AND highly recommend.

Review 172 (2023-12-11 - Rating: 5)
Paige was very helpful and got the crew out when we called. The guys were professional and accommodating. Would use them again.

Review 173 (2023-03-03 - Rating: 5)
Very responsive and professional. I received same day service call. Chris replaced tankless water heater quickly and expertly. I would highly recommend!

Review 174 (2024-03-09 - Rating: 5)
It was smooth and easy working with United Heating and Air! I have no complaints and I highly recommend them.

Review 175 (2022-03-22 - Rating: 4)
Jack was tech servicing a/c semi annual check up.Very cordial and polite - told me what he was going to do and proceeded to perform service. Thought his attention was above average. One suggestion. Bottom pan of a/c unit has some leaves and debris - probably should have taken top screen off unit and vacuumed / cleaned out.

Review 176 (2022-05-13 - Rating: 5)
Had to call in due to my AC decided to freeze up. Tim came out the same day on time when they said he would and fixed everything right up! Office staff is sweet and wonderful as well! 10/10 Recommend!

Review 177 (2019-12-11 - Rating: 5)
We’ve been having issues with one of the rooms in our house being the hottest in the summer and the coolest in the winter. I reached out to United and they sent out their Comfort Specialist and helped us solve the issue. They worked diligently in figuring out what the problem was and had it fixed immediately. Highly recommend this company.

Review 178 (2024-09-24 - Rating: 5)
Excellent!! Mr. Chris was very polite and informative. Customer service was out of his world! Great job 👍

Review 179 (2020-10-02 - Rating: 4)
They replaced my 30+ package unit after a temporary fix. They responded quickly at my delima.The next morning Cody came to give us an estimate for what we wanted to replace it with. When we called to say we were ready he said it would take one day to replace the unit. They started about 8:30 and were finished by about 2:30 and they did and amazing job to adapt the old duct to new system. The return air had to be completely replaced. New shut off box and new breaker and new gas line.You could only tell they had been here was the fact the old one was gone and a new one in its place. I would not hesitate to recommend this company for maintenance or installation.

Review 180 (2018-02-15 - Rating: 5)
The technicians are most knowledgeable. They have obviously been trained well and most important, always call me first before doing anything. I can brag on these guys all day, very true to their word. Excellent company for landlords to use or home owners. Awesome experiences, thanks

Review 181 (2024-10-19 - Rating: 5)
Technician was on time and knowledgeable. His personality was very friendly and helpful.

Review 182 (2017-09-14 - Rating: 5)
Great people. The quality of work is the best Iv ever seen all the big things and little things are perfectly done. Definitely the best in the river region. Great rates on service and great prices on new equipment. Would definitely recommend United to anyone who needs a new system.

Review 183 (2024-07-08 - Rating: 5)
Great service and got my water heater working quickly.

Review 184 (2019-06-11 - Rating: 5)
We used United Heating and Air when we built out house 19 years ago. I have been nothing but satisfied with their service. I just replaced my unit down stairs and the salesman was very helpful in me making my decision in what I needed. Give them a chance and I think you will be well satisfied.

Review 185 (2022-11-20 - Rating: 5)
Tech arrived on time and performed all service checks. Replaced one contactor due to rust. Advised me to relocate a cabinet that was causing an air return restriction, which I have done.Thanks so much for the tip and service.

Review 186 (2022-11-12 - Rating: 5)
United never disappoints. Always timely and courteous, and they explain in detail everything that they are checking on and how the system is working. We have been customers for years and they have never let us down!

Review 187 (2024-05-21 - Rating: 5)
I have been a customer for almost 30 years! Technicians and service have always been exceptional.

Review 188 (2023-11-06 - Rating: 5)
Edwards missed diagnosis on multiple occasions for same problem, and Coles just couldnt find time to come out for even an estimate, United show when they said they would and did excellent work. CALL THEM FIRST!!!!!!!