Dixie Electric, Plumbing & Air

Located in Montgomery, Alabama

Address: 580 Trade Center St, Montgomery, AL 36108, United States

Phone: +1 334-328-3570

Rating: 4.8

Services

On-site services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-17 - Rating: 5)
My service was provided in a timely manner after calling to report our issues. Dewayne had tons of knowledge and was great at educating on current issues. I had another plumbing service prior to calling Dixie, and needless to say, I will never have any other. Thank you, Dewayne, for an awesome job, and thank you Dixie for having such great staff!

Review 2 (2024-10-29 - Rating: 5)
Nathan did an excellent job installing our new ceiling fan. He was thorough and knowledgeable and professional. He came when they said he’d be here and he explained everything thoroughly including the price before doing any work. The price was more than reasonable and everything works great. It wasn’t hard to get an appointment and they sent me texts that kept me updated on my appointment time and day. They also send a picture of the technician so I knew who to look for. Thanks Dixie and Nathan for a job well done!

Review 3 (2024-11-13 - Rating: 5)
Tracey was one of the most professional individuals I’ve ever met! He came to my home on time and kept troubleshooting until the issue was identified. Another excellent experience with the staff at Dixie and it’s encounters like with Tracey as to why I’ll never shop elsewhere for my home needs because they do it right every time.

Review 4 (2024-10-15 - Rating: 5)
Nathan Royal came out to provide an estimate on a full house backup generator. He arrived on time, was well dressed, and extremely polite. In todays world of horrible customer service it was a pleasant and welcomed surprise to deal with such a professional service provider. Great job! We could not be more pleased.

Review 5 (2024-12-06 - Rating: 5)
I had no water for over 24 hours. Desperate for help to have water for livestock and at our home. Called Dixie and they came during normal hours on a Friday. Had already called other sources for help with no results. Justin arrived and immediately found faulty valve at water meter and replaced it and secured with safety box to prevent damage. James had arrived to assist and they finished before dark and the cold set in. EXCELLENT job guys! Nice to have quality service with experienced staff. Thanks for your help

Review 6 (2024-12-02 - Rating: 5)
Blake K. was very professional and knowledgeable. He took time to ensure the job was completed and thoroughly checked that there was no leak or carbon monoxide detected. We have appreciated the quick response and ease of communication with Dixie!

Review 7 (2024-11-11 - Rating: 5)
Dewayne was totally Awesome!!! He took the time to listen to my needs first, then looked over those areas with me, discussing what he could do to fix the problems and gave me the price to do it upfront. He went beyond the call of duty to advise and help. He and his co-worker Thomas were so friendly and I felt very comfortable around them. Thanks to both of you!!!

Review 8 (2024-11-27 - Rating: 5)
I had an awesome experience having the Dixie Electric Professionals arrive to replace the electrical panel system outside and also check and replace electrical plugs in the house as needed. Concern was shown to go far beyond the call of duty to see to it that our home received the best of what ever was needed to be safe.My family and l are very satisfied with their work performance. Thank you Dixie Electric.Nov 27, 2024Blake— Did an excellent job in performing the H-Vac inspection. All clear. He was very informative. He also gave me some great info about getting a system installed to purify the air in the home. A job well done.

Review 9 (2024-11-22 - Rating: 5)
I appreciate the integrity here! Things were handled so professionally and easily taken care of. Everyone was so kind and friendly and put me at ease while I was dealing with a worrisome plumbing problem with my house. Will definitely call again if I have any issues!

Review 10 (2024-10-07 - Rating: 5)
The technician Nathan Royal was very nice, polite, and professional. He did a great job installing my light fixtures and he even took a look at another issue I was having and gave me the information I needed to resolve the issue. He even killed some wasps on my porch before he left. Great service . Thank you!

Review 11 (2024-12-09 - Rating: 5)
Great service today by Dixie Electric! Great job getting a new part when the first one didn’t fit correctly - Blake (and all of Dixie) always goes the extra mile to get things working. And as always, they were a very courteous and professional team!

Review 12 (2024-11-26 - Rating: 4)
I appreciate that Nathan and Parker were extremely friendly and willing to answer all of my questions! After they left, I felt confident that everything was okay as they had come to fix a sparking socket in my home. They also performed a check on my electric system. I now know that things are pretty good and Im aware of what I need to address in the future. I would suggest Nathan and Parker to anyone. 👍🏽Last note. This may seem small but they both put on shoe covers before coming in the house. I was so appreciative because the floors had just been cleaned. Lol!

Review 13 (2024-10-24 - Rating: 5)
Jacob was outstanding and professional. He was prompt and upon arrival, He gave me a detailed brief of what he was going to do and he did he provided suggestions to help my units operation such how often to change filters.At the end of his inspection he asked if I had any additional questions. He thanked me for allowing Dixie to be our HVAC installer and servicing agent.Jacob was great!

Review 14 (2024-10-07 - Rating: 5)
Fantastic work on installing a new garage door! Trey and Q top notch in professionalism and personality!

Review 15 (2024-10-10 - Rating: 5)
Kris did an exceptional job. He informed me from start to finish what was to take place with my repair. Hes a very friendly young man and very respectful, every time he came out to my home he smiles and seems so willing to do his job!

Review 16 (2024-09-30 - Rating: 5)
Austin did an awesome job. My parents are older and I can tell Austin was patient with them. He made sure they understood what everything was, what needed ti be done, and competed the job today. We are grateful to Dixie Electric & Plumbing.

Review 17 (2024-12-16 - Rating: 5)
My tech was Jarvis was AMAZING!!!He took his time explained everything that he was doing and or had to do.I just knew the job was impossible seeing as how I had another company out the day before that told me so.So glad I called Dixie they sent just the right guy!I am so happy I can wash at home now THANK YOU SO MUCH DIXIE AND A VERY SPECIAL THANKS TO JARVISWE ARE VERY SATISFIED

Review 18 (2024-11-13 - Rating: 5)
Justin Downs was our technician and he did a fantastic job for us. The service was prompt (within an hour) and the price was reasonable. Ask for Justin!

Review 19 (2024-11-10 - Rating: 5)
Byron and Lenny did an outstanding job!! Byrons knowledge and experience with water heaters was exceptional. Byron and Lenny worked together as a team to get my new water heater installed in a timely manner. Dixie should be proud to have these two professional young men on their team. Thank you Byron and Lenny.

Review 20 (2024-12-23 - Rating: 4)
Pricey considering they only replaced two sockets after we found the problem. But Andrew worked as hard as he could to find the issue with none of my sockets working in my master bedroom. So besides the price he did great work

Review 21 (2024-12-30 - Rating: 5)
Cif did a great job. Fast reliable service. Very dependable and patient. If you have questions, he will take the time to answer them.

Review 22 (2024-12-06 - Rating: 5)
Had a major problem I did not know existed with my water heater. Jamie and Linny came out to do complimentary plumbing check and found the issue. They took care of the problem on the spot. A real disaster was averted. Very pleasant, explained everything. Awesome group of people. Thank you!!!Also had an electrical inspection done the same day,another major problem found. I did not get the young mans name but he was through with the inspection and explained the issues. Thank you all!

Review 23 (2024-09-20 - Rating: 5)
Jacob Baker did an excellent job during the inspection of my system. He was thorough and complete in explaining everything and went the extra mile in the performance of the maintenance responsibilities. I can’t identify anything he could have done any better.

Review 24 (2025-01-02 - Rating: 5)
OUTSTANDING customer service. Weve used Dixie for 10 years. Always reliable and responsive. Highly recommend!

Review 25 (2024-11-06 - Rating: 5)
Adam and Kyle were on time, very professional, knowledgeable, and prepared when they came to fix our drain line and float switch to our air handler in the attic! They took pictures and showed everything that was done and checked on their end. Very happy with their service!

Review 26 (2024-09-30 - Rating: 5)
Awesome service and common sense. Had multiple people looking for a leak and he assessed without having the extra charge of snaking all our pipes. Was a common sense issue with our AC. Easy fix. Thank you Dewayne!

Review 27 (2024-09-21 - Rating: 5)
Clara Jones and Betty Jones want to let you know Austin Collier did an excellent job and I will request his service every time. He was courteous, prompt and explained everything before he started the work. Thanks

Review 28 (2024-10-22 - Rating: 5)
Nathan arrived on time and installed my recessed duplex receptacle safely and quickly. Nathan also provided guidance on another electrical issue in our house. Very satisfied with his timeliness and professionalism.

Review 29 (2024-08-17 - Rating: 5)
I love Dixie. They were prompt and on time. They took the time to explain everything to me. Kenneth was very friendly and explained our new system to us. He worked very hard until the job was done. We are very pleased.

Review 30 (2024-10-22 - Rating: 5)
Dixie Plumbing was very responsive to our service request. They sent service technician Jamie Martin first thing in the morning, and he did an outstanding job replacing the toilets in our home. We highly recommend Dixie for all your plumbing, electrical, HVAC and garage door needs!

Review 31 (2024-12-02 - Rating: 5)
Bryce Howe and Will Goodwin did a great job replacing a faulty thermostat. They came quickly, were professional and courteous and took care of our problem efficiently. They also did a wonderful job of explaining everything they did and answered all my questions.

Review 32 (2024-10-18 - Rating: 5)
Jacob was the best! Very thorough job and a great attitude. He gave me great options for extending the life of my unit. I’ll probably go with his recommendation after the holidays.

Review 33 (2024-11-19 - Rating: 5)
Always feel like the staff are taking care of the things I know nothing about. Honest hardworking staff! Everyone that services my home has been wonderful!! Will was great with Ac/Heating check. I’m happy things get checked out BEFORE I end up with a problem!!

Review 34 (2024-09-23 - Rating: 5)
Justin Downs did a fantastic job and fixed the issue in no time. Our washing machine drain was backing up and he knew exactly what the issue was and how long it would take to fix it. He was very respectful, courteous, and a thorough professional. After fixing the clogged drain he spent extra time pouring water down the drain to ensure the issue was resolved. After finishing up, he restored the washer back to its original position. He also provided us with a quote on a bathtub faucet repair and asked if we needed anything else inspected. I would most certainly recommend him for any of your plumbing issues.

Review 35 (2024-11-25 - Rating: 5)
Blake was very professional well groomed and new his job. He told me a computer board was bad and they could do it but not today. I found out after he left that I was covered through my home appliances protection. If I didnt have this coverage I would have had him do it at the earliest time. Thanks Blake!

Review 36 (2025-01-06 - Rating: 5)
Tony did an excellent job. He was very helpful. Thank you for sending him to us.

Review 37 (2024-09-04 - Rating: 5)
I needed an electrician for my home. I sent a request via email and immediately received a reply to set up an appointment. I was notified when the electrician would arrive and a text identifying him was sent. Tony Brooks did an excellent job!! Told me what the issue was and gave me options. I will definitely be using Dixie for all of my electrical, heating and plumbing needs!

Review 38 (2025-01-05 - Rating: 5)
Tracey identified the problem with the water pressure and fixed it. He explained the need for doing this work, and showed me how to turn off the water to the house. very satisfied. I will request Tracey again.

Review 39 (2024-12-04 - Rating: 5)
We were very pleased with our service from Dixie Electric. We called on Monday, they set the appointment for Tuesday, gave us a timeframe for when they would arrive. Called and texted when technician was on the way. Assessed the problems and Took care of our needs, above our expectations. Thank you guys!

Review 40 (2024-09-25 - Rating: 5)
Nathan was very polite and professional. He was very helpful with his explanations to my questions. Also very patient with me asking numerous questions. Thank you so much Nathan and Dixie electric for employing such a great young man

Review 41 (2024-09-09 - Rating: 5)
Jesse, was very professional and knowledgeable. He did an outstanding job in a timely manner. He was very kind and easy to talk to. I would highly recommend him to my family and friends. I’m a happy camper. Thank you so very much Jesse.

Review 42 (2024-10-24 - Rating: 5)
Excellent experience! Austin was patient, kind, and friendly— I enjoyed having him here and will great enjoy my hot shower!!! Truly amazing guy and wonderful work!!!

Review 43 (2024-09-25 - Rating: 5)
What an outstanding job done by these two professionals. Could not be happier with their attitude and work ethic. Committed to doing the very best job for us they could. Highly recommend this company and their professional employees. High quality work and products delivered to us.

Review 44 (2024-10-01 - Rating: 5)
I cant speak more highly of Dixie.If you need anything serviced that they offer - CHOOSE THEM!All of the little things they do and are considerate of is amazing from start to finish.The prices are SO reasonable and fair also!You call and speak to a real (kind!) person, such a quick appointment time, they call & email you for reminders.They call at least 30 minutes before your technician arrives and not only that, they send you a picture and bio of your technician so you know who to expect.They are absolutely on time every time but in the rare case, they will also call to inform and explain if/why they are delayed.Just unbelievable professionalism and consideration!What really meant something to me beyond the above though - the plumber who came out (Mr. Roy) - the 1st time, it was raining and just miserable outside to which he had no complaint and still did everything so thoroughly. During this visit, he had to move my birdbath and some flowerbed decorations from in front of the cleanout drain to which he laid so neatly and with care out of the way. He also had to trim some bushes to get to the cleanout drain in which he came to tell me he was doing to make sure it was okay to trim to access.The next visit (to complete the service, nothing that happened afterwards), everything was completed perfectly, professionally and quickly but not only that, they put my birdbath and decorations exactly as I had them - again with such care and consideration. That truly meant a lot to me.I wish everyone who came to your home was like Dixie.Everyone I have had correspondence with (including also the Overhead Door technician which I didnt mention above) is above and beyond with kindness, politeness, professionalism, consideration and gets the job done quickly and the correct way!I have nothing but the highest praise and recommendation for Dixie!

Review 45 (2024-10-23 - Rating: 5)
Byron is awesome! He provides excellent customer service. Always can count on him to fix our issues. Great work!

Review 46 (2024-09-24 - Rating: 5)
Jessie for Plumbing did a great job identifying problems and potential problems. He was honest and forthright in the solutions he proposed. He is a huge asset to the Dixie team.Cliff for Electrical was personable, professional, knowledgeable and thorough! He did an excellent job identifying problems with our system. He is a credit to the Dixie team.

Review 47 (2024-12-26 - Rating: 5)
Cameran came out on Christmas Eve to repair a dangerous outlet problem from space heaters! So courteous & informative & efficient young man! Thank you Dixie, always happy to have you guys & Jasmine in office too!

Review 48 (2024-09-30 - Rating: 5)
First, I have a confession to make! I joined Dixie Electrics contract plan ONLY BECAUSE you cannot find a plumber that will come, or a handyman that wants work! So far, this has been the best investment that I have made thus far. If they say they coming, they coming! My house was built in 1974. Ive been here for 13 years. The plumbing and pipes have been a CONSTANT issue because this is no longer the way its done. We dont use this anymore. This plumbing/pipe wont pass inspection today. Dixie will get it done! And the staff is super friendly!🥰

Review 49 (2024-10-16 - Rating: 5)
Nathan w/ Dixie came out and was very kind, helpful, and thorough! He was able to take care of everything in a very timely manner, all while being so sweet to my animals!

Review 50 (2024-09-19 - Rating: 5)
We had a wonderful experience with Dixie Electric. Cliff was our electrician and he was super friendly and very knowledgeable. Definitely would recommend Dixie Electric to anyone needing electric work done.

Review 51 (2024-09-04 - Rating: 5)
Our AC condensation line was stopped up and we tried several ways to try & unstop it ourselves, but were unsuccessful. Dixie had the service man come out within a few hours of my call. The AC technician checked the unit & then had one of their plumbers come out to unstop the line. Tracy was very knowledgeable & had the line unstopped in a matter of minutes. I would highly recommend calling Dixie for all of your air, heating, & plumbing needs.

Review 52 (2024-09-20 - Rating: 5)
Both gentlemen were very nice, respectful and knowledgeable. They were able to make a service call within a couple of hours (live in Coosa County). Will contact Dixie Electric again if needed.

Review 53 (2024-10-18 - Rating: 5)
Mason W, Bryson and Tyler were excellent! All three were knowledgeable, thorough and personable! I appreciated their attention to detail and their recommendations. I will definitely be using them again!! Thank you!

Review 54 (2024-08-30 - Rating: 5)
Mr. Downs did a good job at evaluating my plumbing problem. He was professional and thoughtful even making an effort to get me financing for the overall cost. Its presently a work in progress and I hope to contact him soon. He answered any and all my questions.

Review 55 (2024-11-20 - Rating: 5)
Nate is very knowledgeable and professional. He explained everything throughout the whole process. Cannot recommend Dixie enough!

Review 56 (2024-10-24 - Rating: 5)
Excellent service. Service provided the very next day that I called. Technician was very knowledgeable and professional. I am new to the area and this company impressed me greatly. I will definitely be using them moving forward.

Review 57 (2025-01-07 - Rating: 5)
Kris Roton came out in a hurry and got my heat working again. Extremely knowledgeable tech. Extremely professional.

Review 58 (2024-11-15 - Rating: 5)
Roy and Jamal were extremely professional, courteous, and efficient. Their service made sure that Dixie Electric is who Ill be going with for not just this project but also others going forward.

Review 59 (2024-08-13 - Rating: 5)
Mr. Royal was polite, respectful, knowledgeable and explained everything to us about the work he did in words we understood. He also explained the prices for all work. We appreciate his expertise. Attached is a picture of the ceiling fan and light he installed. Excellent work and price.

Review 60 (2024-11-04 - Rating: 5)
Will did an outstanding job cleaning my dryer vent system. He also took the time to check the back of the dryer which had lint (fire hazard) and to reconnect the vent that had come loose going through the top of the roof. His associate was very helpful also. I am so glad I took the time to call Dixie Electric.

Review 61 (2024-10-06 - Rating: 5)
Mason was awesome! We were still having an issue with our A/C from a previous fix. After troubleshooting for nearly an hour he identified a second circuit board that had allowed another problem to rear its ugly head. He got our A/C running and it has been blowing cold air all afternoon! Thanks Mason!

Review 62 (2024-10-21 - Rating: 5)
Edit: Was refunded for the work I was charged for that wasn’t done. Don’t know if it was in error, but it was made right without hesitation. This was the only bad experience I’ve had with Dixie, and it was fixed promptly. Customer service was top notch.Had to work and was unable to tend to a leaky toilet. Had Dixie come out so my wife and son would have a working toilet. I was charged $643 for replacing a water line and “complete tank rebuild”. I finally had time to check it out when I got home a few days later.The fill valve was making a hissing noise and constantly pumping water into the tank even after “repair”. I inspected the work and learned the technician did replace the water line but reused all other parts despite the fact I was charged to have the tank rebuilt. I had to replace the old fill valve myself so my water wasn’t constantly running.On top of that the technician had my wife sign what she assumed was an agreement to pay (she never got to read what she was signing). And learned later it was an acceptance that all work was performed properly and waiving the right to contest. So basically my wife was taken advantage of, we were charged for work that wasn’t completed, the toilet was still not repaired, and the technician had my wife sign away our right to complain about these matters.Based on my experience I would not recommend this company. Very shady practices and will take advantage of someone who has no knowledge about plumbing.

Review 63 (2024-12-25 - Rating: 5)
I had some issues with my furnace today. Adam Durham come out and got me going. The issue was not obvious at first, but Adam stuck it out until he found the issue. Great Job!!

Review 64 (2024-11-11 - Rating: 5)
He was very helpful and knowledgeable. We talked about future plans and how best to prepare for them. I appreciated his experience and his willingness to explain.

Review 65 (2024-08-07 - Rating: 5)
On a Friday afternoon, I heard a dripping from the A/C unit and thought Oh No!! I looked on Google for someone to help. I found Dixie and they came to my house that day and fixed my problem!! Mason knew what the problem was right away. He was very nice and explained things to me which I appreciated. I would definitely recommend Dixie for all of your needs!

Review 66 (2024-08-20 - Rating: 5)
Plumber Nate went above and beyond for us following a broken valve and water damage. He had to come back twice because of the failures of another contractor, and even did a minor fix on our washer to make it work better! Highly recommend Nate!

Review 67 (2024-11-21 - Rating: 5)
Was friendly and prompt with the job. Appeared to know what the problem was right off the bat. I appreciated him explaining everything that needed to be done and the other repairs should be done next week. Thank you. 😊

Review 68 (2024-09-05 - Rating: 5)
Stayed late to get the job done, personable and professional, comfortable with him in the home, fully explained and demonstrated the equipment, they did such a good job I joined their monthly care plan.

Review 69 (2025-01-02 - Rating: 5)
Dewayne installed a new natural gas pressure regulator and explained its use for my wife. Five Star work.

Review 70 (2024-12-21 - Rating: 5)
Ive had two plumbers to my house and dixie fixed the main issue i was having. The other plumber didnt even catch what the main issue was just put a bandaid on. Im so glad i called Dixie.

Review 71 (2024-09-17 - Rating: 5)
Dixie Electric has always responded to our calls quickly and professionally. Cameron did the electrical inspection thoroughly and made me aware of what he had noticed. I highly recommend them

Review 72 (2024-12-05 - Rating: 5)
Jacob did a great job and help me to understand about the system. He was very patient. So think you.

Review 73 (2024-09-09 - Rating: 5)
He was very professional, Justin Downs had such a sweet and caring spirit, he was very respectful and really cared about us as a customer. 10/10 I definitely recommend him.

Review 74 (2024-11-26 - Rating: 5)
Took a lot of work, but he got it done. Very nice man. If I need help again Dixie is who Im calling!

Review 75 (2024-11-21 - Rating: 5)
Nate did an awesome job of diagnosing our issues and reviewing the options and plans for our repairs! Awesome service and trusted company!

Review 76 (2024-11-08 - Rating: 5)
Mr Brooks was friendly and professional, he took the time to explain what was needed and the cost to get it done! I was very pleased with his service

Review 77 (2024-12-04 - Rating: 5)
Joe was very helpful in the fact that he was very informative about every question i had. Took the time to explain what e was going to do and if the issue persists what would be the next step.

Review 78 (2024-10-19 - Rating: 5)
Roy Overton is the guy! He worked hard in a hot attic to fix our water heater and got it done. If we went to war, Id make sure he is on my side!

Review 79 (2024-09-23 - Rating: 5)
Will and Dustin were here promptly and did an inspection of my year old HVAC system. All was well. Thanks also for changing my filters. Thanks to Dixie Electric for keeping up my inspections.

Review 80 (2024-12-06 - Rating: 5)
Blake was very professional/friendly, I have used Dixie for all my electrical needs over the years, Great Team

Review 81 (2024-07-26 - Rating: 5)
Tony did a great job. Turns out i just needed a cord installed on my dryer and not a new outlet installed at my house. He checked to make sure the outlet was wired correctly first before doing anything. Got the cord instslled checked to make sure it powered up and everything was good to go.

Review 82 (2024-08-16 - Rating: 5)
Landon was excellent in solving our leaking ac pan into the ceiling. He was very polite and pleasant and has great skills!

Review 83 (2024-08-26 - Rating: 5)
On time! Very polite. Did the job correctly the first time. You have a great recipe for success in both company and employees. I will tell people how satisfied I am.

Review 84 (2024-12-23 - Rating: 5)
Great service .. John did a super job, on time, careful preparation and very pleasant to work with .. everything was done very professionally - thank you !!

Review 85 (2024-12-10 - Rating: 5)
Jessie was great. He quickly diagnosed the problem, presented the options and completed the repair promptly.

Review 86 (2024-10-15 - Rating: 5)
Blake, Tyler and one more technician whose name I don’t remember (sorry) did the HVAC inspection at my home today They were thorough, very polite and, as always with Dixie, explained everything being done in a way that I could underdtand.

Review 87 (2024-07-27 - Rating: 5)
My toilet was leaking, so I called Dixie electric. They came and found the problem right away. I will recommend Dixie electric to anyone who need plumbing and electrical repairs. Courteous and professional. I wish I could give them 100 starsWell done 👏

Review 88 (2024-08-16 - Rating: 5)
Nathan Royal was courteous and knowledgeable. He took the time to answer all my questions and to provide guidance. Im very satisfied with his visit.

Review 89 (2024-08-27 - Rating: 5)
Very professional and Respectful did a fabulous job on AC unit having problem with AC call Dixie electric

Review 90 (2024-08-13 - Rating: 5)
Technicians were prompt, courteous and efficient. They repaired my sink drain and quickly identified the source of another leak, which they immediately corrected. Very pleased with their service.

Review 91 (2024-12-22 - Rating: 5)
He explained the problem with the fixture and installed the new one. And was patient with my questions. I appreciate the great service.

Review 92 (2024-08-03 - Rating: 5)
Lane and Raoul did an awesome job installing our new AC system. They were very efficient and professional. An excellent team!

Review 93 (2024-08-02 - Rating: 5)
Tracy, your tech, was outstanding. His technical skills were impressive and his ability to relate his findings in layman terms was appreciated. We also discussed the pros & cons of a tankless water heater. I hope Tracy will be on the crew that installsmy tankless system!

Review 94 (2024-12-20 - Rating: 5)
Very fast service done a great job and also gave us an estimate for a outside plug, which we will have done after the holidays.

Review 95 (2024-07-26 - Rating: 5)
We have service contract with company. Technicians came out and resolved our A/C not cooling issue quickly. We also have some electrical work in our home slated be done later this week, changing light fixtures and installing new ceiling fans. Dont expect any problems.

Review 96 (2024-12-28 - Rating: 5)
We were so happy that our technician, Nathan Royal was able to fix everything and was very professional.

Review 97 (2024-10-30 - Rating: 5)
Brandon was very knowledgeable and honest. Also cares for those he works with. Glad Dixie was my first call.

Review 98 (2024-10-17 - Rating: 5)
Joe was the greatest. He explained what could have caused the problem as well as what he was doing to fix it. Very clean and respectful of my property.

Review 99 (2024-11-25 - Rating: 5)
Mr. Dewayne knowledge and experience was very good and he was very knowledgeable and helpful with any questions and concerns. I will recommend him to anyone that is not knowledgeable about plumbing issues as myself.

Review 100 (2024-08-14 - Rating: 5)
Nathan is Outstanding! Extremely pleasant, knowledgeable & he explains Electrician “talk” in a way for us non-electricians to understand. Dixie Electric, Nathan is a wonderful representation of your business!

Review 101 (2024-08-30 - Rating: 5)
Arrived in a timely manner. He told me what he was doing every step of the process. Quick and efficient, I’m very pleased and will use Dixie again😊

Review 102 (2024-12-26 - Rating: 5)
I was thoroughly impressed with the technician that responded to my service call. I will definitely use Dixie again for future maintenance issues.

Review 103 (2024-09-05 - Rating: 5)
The two guys that showed up today were two of the best servicemen I have ever met. Not only were they very professional and courteous, every thing they did or pointed out was explained at the “layman” level so I was able to understand everything and learn some new things.

Review 104 (2024-10-11 - Rating: 5)
Jesse McCrackin was extremely prompt in his response, providing me with a thorough understanding of my circumstances. I am deeply grateful to you, Jesse.

Review 105 (2024-09-26 - Rating: 5)
Justin did a great job for us. He was , as usual, very professional and is always easy to talk to.

Review 106 (2024-08-15 - Rating: 5)
Fantastic service! Every employee I interacted with was knowledgeable and professional and took the time to explain details and answer questions.We plan to use this company again in the future! Highly recommend!

Review 107 (2024-12-16 - Rating: 5)
Cliff was very professional and extremely knowledgeable. He did an excellent job and in a timely manner! I highly recommend Cliff for any electrical work.

Review 108 (2024-10-14 - Rating: 5)
Mason Williams did a fantastic job today. He was thorough, knowledgeable and went above and beyond. I definitely recommend him for your HVAC services!

Review 109 (2024-10-04 - Rating: 5)
Austin did a great job when he explained my problem. He worked quickly and completed the job. I had a hot water heater problem so at this point I am waiting for the water to get hot.

Review 110 (2024-07-21 - Rating: 5)
Exceeded my expectations. Austin was pleasantly-professional and prompt with all my requested commode repairs. Am very satisfied & absolutely recommend this company. I will certainly call them again PRN.

Review 111 (2024-07-27 - Rating: 5)
We had an emergency outage and Dixie Electric was quick to respond. Granger got our issue fixed quickly and professionally. We are so grateful for them in this Alabama summer heat!

Review 112 (2024-10-16 - Rating: 5)
Jamie was very professional and courteous and explained everything. We were pleased with our service! Thanks again!

Review 113 (2024-12-09 - Rating: 5)
Extremely polite and kind. I enjoyed this service call even with it resulting In installing a new heating and air unit!

Review 114 (2024-10-14 - Rating: 5)
Roy Overton solved my problem quickly. He was a professional and was very friendly. He even took his time to explain how to prevent the issues from reoccurring.

Review 115 (2024-11-30 - Rating: 5)
They were great ,they made sure we understand what they had to do also we joined the care package.

Review 116 (2024-10-09 - Rating: 5)
Great experience today! Super knowledgeable and patient with our two CRAZY dogs! Very helpful with logistics for our project.

Review 117 (2024-10-18 - Rating: 5)
John is a very professional and informative technician. He explained all aspects of the job to us and allowed us to make an informed decision.

Review 118 (2024-08-30 - Rating: 5)
Dixie’s Hollis Woodall, was extremely knowledgeable in dealing with a massive water leak from the street meter to my house. Repaired today. I am very happy.Thank you Dixie Plumbing and Hollis Woodall.

Review 119 (2024-08-04 - Rating: 5)
Got my drain in the attic cleaned on a Sunday. I was very happy because my ceiling was getting wet. Justin got the job done quick. He was professional and friendly.

Review 120 (2024-10-09 - Rating: 5)
Blake is best service technician . He was patient and kind and knew what was wrong with our unit and fixed it in no time . Thanks so much Dixie !

Review 121 (2024-10-11 - Rating: 5)
Blake did a great job resolving several issues that cropped up with my system. I really enjoy working with this young man.

Review 122 (2024-09-10 - Rating: 5)
Nathan & Jackson did an excellent job! They were prompt, knowledgeable, and very courteous. Thank you!

Review 123 (2024-10-04 - Rating: 5)
Jacob was friendly, professional, knowledgeable, and thorough. He was able to clearly explain his to findings and offer several solutions.

Review 124 (2024-10-11 - Rating: 5)
Roy did a phenomenal job and had my toilet back up and running in about 10 minutes. I had tried everything myself and even bought some tools online, but was unable to unclog the toilet myself.

Review 125 (2024-10-20 - Rating: 5)
Roy was great and very professional. Did a wonderful job! Thank you Roy

Review 126 (2024-07-19 - Rating: 5)
Roy & his assistant were just GREAT! I’d HIGHLY recommend them & Dixie! Every time I’ve had a problem and called Dixie, the problem has been corrected THE FIRST TIME! “Call Dixie, and it’s DONE!”

Review 127 (2024-11-01 - Rating: 5)
On time, clean and professional. Diagnosed the problem quickly and let me know my optionsHe also discussed the benefits of using your membership service after I asked him about it

Review 128 (2024-08-29 - Rating: 5)
Dustin was very professional. He answered every single question I had with knowledge and proficiency. I highly recommend him for HVAC work!!

Review 129 (2024-05-14 - Rating: 5)
Great company and technicians as always! Bryant Mann serviced my home today, did so in a timely manner, and did an excellent job! Tiffany Arnold took my call and did great with talking me down during my electrical crisis. She insured me they would send the right technician out for me as soon as possible and they did just that. I would highly recommend this company to anyone.

Review 130 (2024-09-09 - Rating: 5)
Austin is the best plumber Ive evere had. He knows his job, he is kind and helpful. 10/10

Review 131 (2024-08-11 - Rating: 5)
Tracey was professional, timely, explained what he was doing, and explained what the issue was. We’ll definitely be using Dixie again.

Review 132 (2024-11-06 - Rating: 5)
Dewayne was very professional and did a great job explaining everything! Would definitely recommend.

Review 133 (2024-10-09 - Rating: 5)
Andrew showed up when he said he would, did an excellent job diagnosing the problem, and fixed it in the estimated time frame and budget. Would definitely use him again!

Review 134 (2023-12-01 - Rating: 5)
Nick and Trey came out to inspect our garage doors. I never expected such a great and personable experience! Their dedication to excellence is unmatched and their commitment to customers is unmatched. Very rare to find these days. Two very respectful and enjoyable technicians!!! Thank you!!!! 5 stars isn’t enough!!!Josh also came to inspect my heating and air. He has a super sweet personality and also very knowledgeable and committed to excellent customer service. They all gave me different options on repairing what was needed, but made sure that I knew what was most urgent to prevent from having further damage and more costly repairs. Such a great experience!!! Thank you 😊

Review 135 (2024-07-29 - Rating: 5)
Ran into a Dixie technician named Granger. Super friendly and nice guy. Definitely will reach out to these people if I ever need anything!

Review 136 (2024-11-21 - Rating: 5)
He came in the house was very polite and showed me how much it would be to run the outlet and hang the fan

Review 137 (2024-11-08 - Rating: 5)
They were on time and professional! I will definitely reach out to Dixie again for any future needs!

Review 138 (2024-08-07 - Rating: 5)
Justin installed hot water heater for me. He did a great job. Kept me informed throughout. Very knowledgeable and courteous.

Review 139 (2024-08-27 - Rating: 5)
Great job. Will targeted what i needed today and made recs for the future. Will went out of his way today and i am most appreciative.

Review 140 (2024-10-14 - Rating: 5)
4 Year Update:Google won’t let me write a new review so I’ll just add to this one ❤️ Will has been servicing my AC unit for the past few years and he’s just the best. He’s so kind and is so meticulous about his work. Scheduling the maintenance appointment is never a haste and I’m always glad to see him!————————————————————————I had an emergency call in at 7:30 am and Dixie had someone to my house by 8:30. They sent me photos and bios of the technicians so I would know who to expect. Scott and Kenneth were so great (Kenneth- sorry my dog peed on you 😭...twice 😭😭). Travis and Scott were so helpful to come back and speak with my home warranty company and were able to help me get a new unit that is affordable, fits my needs and installed next day! Thank you so much for working with me and for all of your patience! I’ve had such a great experience and highly recommend Dixie, Travis, Scott and Kenneth (sorry again 🐶😬)!!!!

Review 141 (2024-12-30 - Rating: 5)
KPrompt, professional, and pleasant. Thank you Tony for your services.

Review 142 (2024-10-17 - Rating: 5)
He did and excellent job. He explained everything to me, I would recommend him anytime to fix my problems.

Review 143 (2024-07-26 - Rating: 5)
Justin was amazing! He was knowledgeable, professional, and efficient. He installed a new Toto skirted toilet. I will definitely use Dixe Electric, Plumbing, and Air again!

Review 144 (2024-07-29 - Rating: 5)
This was a follow up repair of in warranty control panel for a Navian tankless water heater. Warranty part came in and was installed at time promised. Austin did a fine job.

Review 145 (2024-08-21 - Rating: 5)
The guys who came out to fix the pilot light on my water heater were friendly and got it done quickly. It cost a little more than I thought it should, but everything does these days.

Review 146 (2024-07-27 - Rating: 5)
The technician was punctual and did a thorough job inspecting the plumbing system. He was personable and professional—A definite asset to the Dixie team!

Review 147 (2024-09-18 - Rating: 5)
John provides great customer service and helps teach the customer about the electrical issue under review. Unfailingly polite and courteous

Review 148 (2024-10-24 - Rating: 5)
Had an issue, called and had a response within a couple hours (not emergency), they found the problem, fixed in short order, explained what/why they did to fix issue. Friendly, talked to me all the visit. Im quite happy with the response and outcome.

Review 149 (2024-11-19 - Rating: 5)
Jamie did a great job. Dixie is expensive, but Jamie’s work was worth it.

Review 150 (2024-08-29 - Rating: 5)
The service technician Keneth was timely, courteous, and extremely professional.I highly recommend Dixie for all your electrical and plumbing.

Review 151 (2024-08-19 - Rating: 5)
Awesome service provider. At first there was a little miscommunication and then the technician explained in detail a cleared up the miscommunication a provided great service. This guy is the go to guy for your plumbing needs!

Review 152 (2024-12-14 - Rating: 5)
12/10/2024Thanks to Conner and the other gentleman (so sorry I did not get your name) who replaced my garage device. As usual the services provided were excellent.I must also commend the scheduling staff and the lady who follows up.This company has the best and that speaks of the management and the focus paid during the hiring process.Thank you.11/26/2024Today, Jamie installed a garbage disposal to replace my original disposal. He was excellent. I called yesterday and was able to get a morning appointment for the next day. He arrived, went over the available options and cost. The installation went smoothly.I recommend Jamie specifically and generally the company. My interaction with each person there has been positive.10/1/2024Once again the service was excellent. Will Goodwin serviced the air conditioning unit.He is extremely professional and timely. I recommend Dixie Electric generally, but Will Goodwin specifically for the service provided.Thank you!6/20/2023The HVAC services provided by Lane and Jacob were excellent. They installed the unit in a timely manner and were professional and polite during that 6+ hour service.They also ensured that the “little” things were addressed. For example, Lane and Jacob contacted Brandon, Travis and others to ensure that a thermostat back plate was found and installed to coverup an unpainted area where the new device was installed.Finally, I want to commend Tiffany Priest and Sue Hegerty for their responsiveness.This was an unanticipated HVAC installation; however, the work was scheduled and completed timely and thus I recommend highly Dixie Electric, Plumbing & Air.6/19/2023Brandon and Will came out early today in response to a call that my AC was not working. They presented options for me including the pros and cons.The issue will be resolved shortly soon.Both gentlemen were knowledgeable and professional.Each experience I have had with Dixie Electric, Plumbing & Air has been positive. I highly recommend the company and these two gentlemen.Sharon BI am sending this to let you know how pleased I am with the work performed by Brandon and Will. They were so timely, extremely professional and courteous.They were extremely professional.Thank you to the on-site service and to the office staff as well!Dixie Electric has a great team!Sharon B

Review 153 (2024-07-23 - Rating: 5)
Had Granger come out on multiple occasions, was very polite and professional. Figured out what was wrong and got in and out in 30 minutes. Highly recommend to anybody in the area! Thank you Granger!

Review 154 (2024-12-06 - Rating: 5)
Trey came out and reset my garage opener on my phone. He was very helpful, patient and courteous.

Review 155 (2024-05-06 - Rating: 5)
I was contacted today by a supervisor about my service experience that I received on Friday.He was apologetic, professional and friendly. He refunded the service charge and asked that I give them a chance to reestablish my trust for them. I am happy to report that with that response, I would have no reservation about calling Dixie Electric for future service needs.

Review 156 (2024-09-03 - Rating: 5)
Nate is the best!!! I always request him to service all my plumbing needs. He is so knowledgeable and professional.

Review 157 (2024-03-09 - Rating: 5)
Needed a new water heater so I chose Dixie. Great experience! Tracy and Linwaun were professional and very personable and got the job done. They went the extra mile to make sure everything was right. The ladies on the phone were accommodating and had great customer service skills . Thanks Morgan and Joyce! I highly recommend Dixie!

Review 158 (2024-06-04 - Rating: 5)
SUPERB OUTSTANDING FANTABULOUS PROFESSIONAL plumbing service from NATE and JOE. I am over-thrilled with the replaced tub waste and overflow with access installation service provided. They did the thang! OBTW If I ever need future plumbing, I will request them by name. THANKS DIXIE!!!WOW OMG HALLELUJAH for the BESTEST EVER ELECTRICAL service from TONY. He was very thorough, meticulous and detailed. He provided a much needed electrical courtesy inspection/evaluation of my property to include estimate of repairs. I felt I got the BEST EVER repair service and felt he was very genuine and authentic in his professional care to ensure I had the highest level of customer support and service. No doubt, that he will be my by-name request for any future electrical repairs.DIXIE office staff and management are the most courteous people to communicate with...Friendly beyond measure. As a side bar, I like to add that both the plumbers and electrician left my property clean...I appreciated them ensuring no mess was left for me to handle! I would highly recommend Dixie...the service fees and repair costs are worth every $$$ especially if you want it done right and be done with EXCELLENCE...Again, THANKS!

Review 159 (2024-08-15 - Rating: 5)
First a disclaimer, Im not sure how Google reviews works, so yes, at one point I left a negative review, from the negative experience I had, but that was in regards to scheduling.I will say that every experience that I have had with a Dixie technician has been outstanding, and truth be told the scheduling dispute seem to be a one-time thing.Brandon, and Adam came out to look at my failing air conditioner. They were both very professional, very friendly, very knowledgeable, and efficient.I have used Dixie for several different types of work, plumbing, electric, hvac and they have done phenomenal work on every job. I feel like their price is competitive with others, but theyre professionalism and expertise is definitely beyond others

Review 160 (2024-11-27 - Rating: 5)
The service was excellent. Both servicemen were polite, and knowledgeable. Very satisfied with the service.

Review 161 (2024-01-16 - Rating: 5)
I highly recommend Dixie Electric! My furnace wasnt working properly on the coldest day of the month and being a first-time homeowner I was anxious. I called Dixie and was immediately greeted with how can I make your day brighter. I knew Id called the right place. They sent Justin Blair out same day. Hes very knowledgeable and gave me so much information on what was wrong with my unit and such. It was a simple fix. I also appreciate the honesty of Justin when it came to servicing my furnace and with the other programs and services that are available with Dixie.l. Im proud to be a part of the Dixie family and will call upon them for my needs. Thank you so much!!

Review 162 (2024-12-05 - Rating: 5)
Above and Beyond with service and very direct and friendly. Very quick to fix the problem and make certain it is correct before departing.

Review 163 (2024-11-25 - Rating: 5)
Adam and Kyle were able to quickly determine the problem with our furnace and get it working. Both Adam and Kyle were professional and friendly. They took the time to explain the issue and then waited to make sure the furnace kicked on.We have used Dixie several times and found all of their technicians to be knowledgeable, courteous and professional.

Review 164 (2024-10-19 - Rating: 5)
Justin and co worker were great and did a great job. Very polite and respectful 😊

Review 165 (2024-11-01 - Rating: 5)
Adam and kyle came out to my house and did a great job!

Review 166 (2024-08-22 - Rating: 5)
Jesse was able to assess the situation quickly, and determine that my plumbing problem was due to a grease trap that needed pumping.

Review 167 (2024-09-05 - Rating: 5)
I am very pleased with the job that was done by the workmen from Dixie Electric and Plumbing. They were very professional and customer friendly, good representation for the company.

Review 168 (2024-08-09 - Rating: 5)
Nathan was very thorough and took his time explaining everything. He really went above and beyond what I was expecting!

Review 169 (2024-10-01 - Rating: 5)
Service was timely, accurate and done professionally. Would highly recommend using Dixie.

Review 170 (2024-01-10 - Rating: 5)
We appreciated how quickly Justin came out to take a look at the repairs for our hvac system. Integrity is at the forefront of his service, backed by his knowledge and many years of experience. He made sure to walk through every detail with us, showing us our different options and answering our questions so we can make the best decisions for our specific situation. Highly recommend. We’re looking forward to working with him again in the future!

Review 171 (2024-02-15 - Rating: 5)
I have used Dixie twice now, and had wonderful experiences both times. This week, Techs Justin D. & Lenny, went above and beyond to double check their work and clean up after they were completed. I highly recommend Dixie for their professional service!

Review 172 (2023-12-21 - Rating: 5)
Austin arrived on time. he didnt waste any time getting started with the task at hand. He worked very efficiently and demonstrated outstanding knowledge of what needed to be done on each task that he had to complete. I would recommend Austin and Dixie Electric to anyone that needs plumbing work done. It was a pleasure to have him assist me with the items I needed done.

Review 173 (2024-12-31 - Rating: 5)
Nate came out quickly, explained everything thoroughly.

Review 174 (2024-09-18 - Rating: 5)
Mason was very professional and completed the job in a timely manner. Thank you for a job well done!!

Review 175 (2024-09-17 - Rating: 5)
Tracey was professional and efficient Tracey found errors that should have been found originally. I just hope Dixie electric is willing to acknowledge

Review 176 (2024-09-11 - Rating: 5)
Nathan did a great job! Very happy with his performance!

Review 177 (2025-01-04 - Rating: 5)
Kris Roton did our service and as with all our Dixie encounters was very professional, courteous, and knowledgeable. Very patient explaining the problem and answering questions. And as always Dixie never leaves a trace of having been there. Thank you Dixie and thank you Kris.

Review 178 (2024-04-19 - Rating: 5)
I contracted Dixie to complete the heating and air, electrical, and plumbing in my rental. Everything was completed to my satisfaction. I was able to get the permits I needed to turn on the utility services to the property and I was very satisfied with the work. I would definitely use them in the future. Thanks, Josh, for making every effort to complete what I needed.

Review 179 (2023-12-22 - Rating: 5)
Tony Brooks came out same day, within a few hours really, of our issue occurring. We were very thankful, especially with it being so close to Christmas, we were worried we wouldn’t be able to get anyone out. He did a fantastic job explaining what the issue was and resolving it quickly. Would highly recommend.

Review 180 (2024-12-27 - Rating: 5)
Quick response to my call and the technician was friendly and knowledgeable.

Review 181 (2024-10-09 - Rating: 5)
Jesse was very courteous and easy to communicate with. Took care of our problem.

Review 182 (2025-01-07 - Rating: 5)
Great service.All repairs and check ups have been great!We need a lot of work and Cliff was extremely professional, personable, and thorough. Thank you!

Review 183 (2024-05-16 - Rating: 5)
I want to thank Josh for coming out to provide a quote to replace a package unit and discovered the unit was still operational. Was told by another technician that the unit had a bad compressor and a hole in the condenser. I appreciate Josh honesty, integrity and he truly earned my trust and gratitude.

Review 184 (2024-11-26 - Rating: 4)
The two techs were “about their business”, the guys quickly started diagnosing the problem and digging, they came to conclusion that PVC pipe was busted.

Review 185 (2024-09-30 - Rating: 5)
Justin and Lenny did an awesome job! They came out on a Sunday and installed new water lines Monday

Review 186 (2024-12-28 - Rating: 5)
He was prompt and let me know what was needed . It was a big job, repairing plumbing leak, cleaning out the line, putting in a new clean out spot, installing a new disposal and checking another bathroom. Now I can run my dishwasher and washing machine again without my bathtub flooding or my kitchen sink leaking through my disposal!!

Review 187 (2024-12-05 - Rating: 5)
Nate was informative and helpful. Got us the information we needed quickly.

Review 188 (2024-07-26 - Rating: 5)
Granger and Seth were excellent in providing great customer service and providing expertise solutions for my predicament. Kudos Granger and Seth!

Review 189 (2024-05-09 - Rating: 5)
I want to Thank Dustin for coming out repairing and telling me that the old AC unit needed to be replaced and Josh Coker for helping me chose a new AC unit. He was extremely helpful.I also want to say a big HUGE THANK YOU to Jason Burgans and Nick Bagwell. They went above and beyond installing the AC unit in my home on the hottest day of the week. They really took time doing the installing and had it running and cooling in time. If you have air and electrical issues and need top quality and honest work. Dixie Plumbing ,Electrical, and Air should be your first choice. The absolute BEST decision I ever made!!!