Ben Franklin Plumbing

Located in Montgomery, Alabama

Address: 261 Mendel Pkwy E, Montgomery, AL 36117, United States

Phone: +1 334-230-7357

Rating: 4.7

Review 1 (2021-11-19 - Rating: 5)
Tim and Seth arrived promptly and quickly assessed the problem. They gave me options depending on my comfort level and budget. I didn’t feel pressured in making my selection. Both were courteous and professional. Great ambassadors for your company!

Review 2 (2022-06-17 - Rating: 5)
Requested a quote for a water filter and softener installation. I shopped around some other plumbers with good reviews and not only we’re they the cheapest for a service call ($49) they were available the soonest. The tech Blake showed up on time and was very helpful and knowledgeable with explaining our options.

Review 3 (2021-10-19 - Rating: 5)
Chris was extremely professional, efficient and knowledgeable. He took his time to make sure things were done properly. I needed a gas line removed from a fireplace and a gas line capped in the laundry room. He answered all questions I had and worked diligently. He is a great asset to your team!

Review 4 (2021-02-26 - Rating: 5)
I’m down from NC visiting my disabled sister and needed a plumbing company. I searched and read reviews on several top-rated companies and I selected Ben Franklin Plumbing. While they couldn’t give me an appointment because their schedule was full, they assured me someone would come today. They were able to come late in the day after their scheduled work was completed. And they knocked the work out efficiently. I was very happy with Brady and Sammy. Brady explained the best course of action based on his experience and it worked like a charm! And saved me money. I really appreciated their professionalism. I highly recommend Ben Franklin Plumbing!

Review 5 (2020-11-03 - Rating: 5)
Thomas came by and helped us fix a leak while finding something else wrong that we needed to get fixed right away to keep from causing more problems later on that two other plumbers had missed. He was quick and efficient and definitely recommend. Will definitely be giving them a call for anything else we may need.

Review 6 (2020-11-21 - Rating: 5)
Thomas was the young man that performed the work at my home. He is a very professional individual and worked diligently from start to finish of the job. Thomas informed me of needed repairs and allowed me to view the underground problems on the camera itself. He is an extremely courteous young man. It is a genuine pleasure to do business with a companythat has employees of Thomas caliber.

Review 7 (2021-10-21 - Rating: 5)
James was on time and quickly got to work. He figured out the issue with In a few minute of arriving had the problem fixed and water was working fine. Definitely recommend him and this company again!

Review 8 (2021-11-17 - Rating: 5)
Love this company. Have been using them since 2018. This is m 4 th visit from them over the last 3 yrs. Employees are always polite, friendly & informative as to what needs to be done and the cost upfront. You also get a photo of the person they are sending to your home. James was wonderful😊

Review 9 (2021-10-30 - Rating: 5)
We called to help find a small water leak and we also could not find a water shut off in our new home. Cody found the shut off and confirmed that there is a small leak. Gave us suggestions and advice and his card to call back when we decide. Super professional and this company is 24/7 so they came out on a Saturday when we were off work. Only cost $39 for diagnostic then they give you a quote for the work. Thank you!

Review 10 (2020-08-25 - Rating: 5)
This has to be the best service I have ever received from any plumbing company! Thomas took his time to find the problem and walk me through everything to include hangout with me while I was on the phone with my insurance company! He even shopped around to save me money. I can say that I’ll only use Ben Franklin from now on!Thank you!!

Review 11 (2020-09-02 - Rating: 5)
Thomas was very nice and did a great job of finding and unclogging our kitchen. I would be glad to recommend him as a professional service provider.

Review 12 (2021-10-27 - Rating: 5)
I’m the guy who came out to our house came out here before and he’s always extremely helpful and knowledgeable. Good guy, I appreciate his service. He deserve a raise honestly

Review 13 (2020-08-22 - Rating: 5)
Thomas came and fixed a leak under the house. They did a great job! They were quick and thorough. Thank you!

Review 14 (2021-10-15 - Rating: 5)
Just a good job all the way around. Very pleased with the service and Blake, the technician. He is a true professional.

Review 15 (2021-10-23 - Rating: 5)
Work was completed fast and he explained what he was performing while doing a good job. Well pleased with the appointment

Review 16 (2021-10-29 - Rating: 5)
Always go out of their way to get problems solved. Very courteous and professional. Explain everything being performed. I hate needing them but when I have a problem they repair it.

Review 17 (2023-04-10 - Rating: 5)
Great service. Knowledgeable and professional. Super job and clean up. Better than expected. Thank you Brad and crew.

Review 18 (2020-11-13 - Rating: 5)
Thomas was absolutely awesome, very efficient and professional and we will definitely call this business again if ever in need of a plumber.

Review 19 (2022-08-07 - Rating: 4)
If you call them; theyre coming! Good customer service, and honest as well.

Review 20 (2021-11-08 - Rating: 5)
Cleared stopped up toilet. Tim was extremely nice and very knowledgeable.

Review 21 (2020-08-18 - Rating: 5)
Very nice young man named Thomas did a wonderful job

Review 22 (2023-01-10 - Rating: 5)
Ben Franklin plumber always do an excellent job. Really appreciate their hard work and professionalism.

Review 23 (2021-11-01 - Rating: 5)
Always happy with there service and never had a problem 😀

Review 24 (2020-09-02 - Rating: 5)
Breck and his team were amazing! They did an amazing job on our water heater install. He explained everything perfectly being that we dont know much about it. I would definitely recommend 👌 👍

Review 25 (2021-10-21 - Rating: 5)
Bill was professional , punctual, friendly and knowledgeable on how to repair my hot water heater . Thank you !

Review 26 (2020-11-03 - Rating: 5)
Thomas showed up exactly when he was scheduled, professional, friendly, and got the job done well beyond my expectations! We had a busted main water line. Great guy and great company!!

Review 27 (2021-10-27 - Rating: 5)
Tim was a great representative for the company!

Review 28 (2021-11-20 - Rating: 5)
Excellent service, timely, knowledgeable, friendly. All 5 stars!

Review 29 (2020-08-31 - Rating: 5)
Thomas explained the problem and my options clearly. He was quick and thorough with installing my new toilet.

Review 30 (2019-06-18 - Rating: 5)
Chris and Blake arrived when promised, spent all day repiping my house, cleaned up better than before, and were a pleasure to deal with.

Review 31 (2020-08-25 - Rating: 5)
Thomas was a kind and courteous employee. He explained what he was going to do.

Review 32 (2020-10-23 - Rating: 5)
Mr. Thomas was on time & quick to find the leak. Upon finding the leak Mr. Thomas immediately set to work & promptly solved the issue at hand