Twin City Drain

Located in Minneapolis, Minnesota

Address: 3815 N Colfax Ave, Minneapolis, MN 55412, United States

Phone: +1 612-987-8199

Rating: 5

Services

Online estimates
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-06 - Rating: 5)
I had TCD come inspect my water main over a year ago when I was buying my first house. Mark was friendly and thorough in his explanations of the inspection, and I appreciate having a video to go along with the inspection! Just last night, I emailed asking about what my service line might be made of. Mark called this morning and walked me through how to check the material. Ill be using Twin City Drain for as long as I can with this kind of expertise and customer service!

Review 2 (2024-02-08 - Rating: 5)
I have a new home and so I thought my days of needing a plumber for clogged pipes was a thing of the past! Unfortunately that dream only lasted 4 months and then a backup happened! Mark was willing to fit me in on the end of a long Friday and I was very grateful! He arrived after most plumbers had gone home for the night, he explained what he was doing and cleaned up after himself! It was great having him there and for him to take the extra time out of his day to make our day and weekend much better! I have no issue recommending Mark!

Review 3 (2023-10-01 - Rating: 5)
Mark is a life saver! I had standing water in my basement and he was able to come out and fix it the same day that it happened. He removed all of the debris and roots from my main sewer line and got the floor drains working again, he even checked his work with his camera system. Don’t hesitate to give him a call if you have any plumbing issues. I’ll definitely do business with him again.

Review 4 (2023-07-13 - Rating: 5)
Mark was fantastic with the work on our floor drain. Great communication, easy to work with and wants to make it right. Never a felt he was trying to pull a fast one over us like many big name plumbing companies.

Review 5 (2023-06-05 - Rating: 5)
I’ve had Mark to my house a couple times, and he does a great job. One time he even came on Sunday when I was in a bind. He always explains what is going on and makes sure I understand the problem and what he is doing. Very knowledgeable and friendly. We have a good time chatting while he works.I fully recommend him!

Review 6 (2023-08-11 - Rating: 5)
Mark cleared a blocked sink drain at our home on short notice. After resolving the issue he patiently answered our deluge of plumbing questions about our recently purchased home. Very pleased with Twin City Drains service.

Review 7 (2023-04-19 - Rating: 5)
Professional who showed up was on time, friendly, knowledgeable, and maybe even a little bit funny. He really taught me a lot about the plumbing in my new house. He was also professional and fast. Price was reasonable. I especially appreciated that he brought foot coverings, showing an overall respect for my space. 10/10 will use again.

Review 8 (2023-07-07 - Rating: 5)
I called Mark on a Thur. morning and he was able to come Fri. morning and fix a plugged laundry sink. He was very professional, and personable! Took him an hour to fix problem, and really enjoyed talking with him! And the Price was right!

Review 9 (2023-11-11 - Rating: 5)
We contacted TCD to clean out our main drain. Mark was super professional & friendly, too. I cant think of anything that he could do better. We highly recommend calling them if you have any drain issues!

Review 10 (2022-10-13 - Rating: 5)
Mark- is the BEST!!, We had a sudden and serious blockage. We thought the worst- maybe a mainline. Mark saved us $$$$. Of all things!!! he augered out a rodent- that fell down the vent pipe. Youre going to want to put Mark in your phone directory. Hes Jim Dandy to the Rescue!!! DONT CALL big-name plumbers, especially the ones who advertise on TV $$ or pop up first on Google $$. Mark does a good honest job and gets a lot of referrals and repeat customers as a result. Excllent knowledge, prompt service, honesty and a fair price its refreshing to know a service provider like Mark.

Review 11 (2018-01-18 - Rating: 5)
We had Mark out at our house a few years ago when our drain backed up. We were so impressed with his promptness, professionalism, and overall friendly manner that we asked for a fridge magnet so we could call him again in the future. Flash forward four years later and our drain needed cleaning again, and the first thing I did was grab the phone # from the magnet I had held onto for those many years -- Mark was out in a flash and was just as friendly and professional as I had remembered. You better bet were keeping that magnet for the future, and so we can tell our friends!

Review 12 (2024-02-02 - Rating: 5)
Mark did a great job getting a basement drain going again and following up to make sure it continued to work. Would be happy to ask for his services again if/when needed

Review 13 (2022-09-01 - Rating: 5)
Mark was able to arrive the same day I called and was able to help me think through a challenging issue. It wasnt your normal main line sewer clean out. It was an outdoor underground gutter system. Its nice to find contractors that still think through an issue.

Review 14 (2015-12-31 - Rating: 5)
Mark came out on a Saturday, after Christmas and helped me out of a jam. We had a clog that affected half of our house and he was able to get us fixed up in less than an hour! He also was able to fix a clogged floor drain that had been an issue for years. Thanks again Mark!

Review 15 (2022-09-02 - Rating: 5)
After a “big brand” outfit charged way too much and didn’t even fix the problem, I called TC Drain. Mark coordinated a convenient time to come to the house, called ahead and showed up on time, was very clear with his explanation of the problem and, best of all, was able to fix it! Fair pricing to boot!

Review 16 (2020-02-09 - Rating: 5)
I called Mark for a sewer line inspection on a house I was considering purchasing. He was very professional, responsive, and punctual. Also, he was a wealth of information. I will be keeping Mark and Twin City Drain in mind for future projects!

Review 17 (2016-05-12 - Rating: 5)
Mark came out and cleaned out our kitchen drain. I had tried on my own with both drano and a good sized snake I bought from Menards. Both were unsuccessful.Mark did a great job. He has a much larger snake (90 feet) and had other tricks up his sleeve. He ended up clearing the blockage by using pressurized water. I would recommend Mark to anyone needing help with their drains.

Review 18 (2018-01-03 - Rating: 5)
My main drain was backing up when washing clothes lately & I texted Twin City Drain for help. Mark responded immediately via text that he could come right out which he did. Problem solved in about 30 mins at a reasonable price. I’ll certainly call him again if I have a water drain issue. Mark is a good guy to know.

Review 19 (2016-10-13 - Rating: 5)
Mark is very responsive - came out the same day I called. Cleared the drain and was transparent and honest about the pricing. I will be using Mark for all of our plumbing needs going forward.

Review 20 (2022-10-22 - Rating: 5)
Thank you, nothing like good service people. Even though we called about a water softener, which they dont work on. Time was taken on A Saturday - over the phone- to tell us how to shutoff water to the softener. Even allowed us to text pictures ensuring we used the correct bypass valve. God Bless you!!!

Review 21 (2022-09-02 - Rating: 5)
Did a great job pulling out roots from my main drain. Has top notch equipment. Will utilize his business again but hopefully not anytime soon.

Review 22 (2017-06-09 - Rating: 5)
Mark came to the house the same day we called and addressed our problem quickly. He is personable and is open and honest about what is going on. We will be calling Mark again. Thank you.

Review 23 (2017-12-18 - Rating: 5)
Mark has taken great care of all my customers and received amazing reviews.He is knowledgeable, very affordable, and really easy to work with.

Review 24 (2017-11-07 - Rating: 5)
Mark will take care of you. Was out of town and had him do a job for me. Handled it effortlessly and even did a few extras. Will definitely use his services again

Review 25 (2019-01-11 - Rating: 5)
Great company. I highly recommend them, I got a crash course on what’s what with my toilets. Very professional, courteous and on time! You would be doing your house a disjustice if you used someone else.

Review 26 (2023-08-08 - Rating: 5)
Mark solved my clogged drain quickly, is fun to talk to and cleaned up after himself too!

Review 27 (2014-07-03 - Rating: 5)
Thank you for your quick response! Our busy household is now back up and running. Its amazing how one clogged drain can affect our day.

Review 28 (2019-06-01 - Rating: 5)
Came out quickly and spent time with me trying to help troubleshoot a unique french drain issue. Was helpful and gave me some ideas to explore further.

Review 29 (2016-01-28 - Rating: 5)
Love working with TCD. Always prompt and get the job done right the first time. We appreciate him!

Review 30 (2014-07-04 - Rating: 5)
I have recommended Mark to many of our friends.He`s dependable ,hard working and reasonably priced.

Review 31 (2023-10-23 - Rating: 5)
One company came out and tried to clean out main drain but was unsuccessful so called Mark from Twin Cities Drain and he worked until he got through all the tree roots that were causing the backup. Mark has the right equipment to get through the tough clogs. He is a very personable and professional. Highly recommend!

Review 32 (2023-08-05 - Rating: 5)
I had Mark come out initially to run a camera down our sewer line at the suggestion of our city who was planning to do some work. Mark found some roots that could become problematic and we discussed having him come back another time. Well, then next time came sooner than I had expected after we had a backup in June. Mark came out on a Saturday just to make sure we were taken care of. I like that hes a straight shooter and I didnt have to guess if he was trustworthy. Hes a great guy with lots of stories and wisdom if youre willing to chat with him a bit. Mark did a great job and he would be my first call if needed again.

Review 33 (2014-07-03 - Rating: 5)
Answered our call in the evening and came out to our home the next day! Thats what I call outstanding service! Thanks again!

Review 34 (2023-08-06 - Rating: 5)
Mark was very professional, responsive, showed up on time, fixed our issue and had extremely rates. We definitely recommend and would use Twin City Drain again!

Review 35 (2014-08-08 - Rating: 5)
Very professional and great service! Helped me out in a bind when I needed it and at a great price!

Review 36 (2014-07-03 - Rating: 5)
Speedy service, friendly and professional! Thanks Twin City Drain! Well call again!

Review 37 (2022-08-14 - Rating: 5)
We had a sewage smell coming from our basement drain. Mark was able to come out the next day and quickly solve the problem. I highly recommend him!

Review 38 (2014-07-03 - Rating: 5)
I hope to NEVER use a plunger on my kitchen sink again! Thanks for your expertise!

Review 39 (2019-08-11 - Rating: 5)
Five days ago a certain plumbing service came to us from Anoka county to our place in Shoreview and spent 20 minutes with a “snake” to clear out our shower drain of baby wipes that my teenagers had apparently flushed down the toilet, unbeknownst to us. The very same backup then occurred again just last night. We tried to call back that same service, along with 2 others getting no response, being that it is Saturday. ONLY MARK ANSWERED MY DESPERATE PHONE CALL. He asked about 20 questions and then gave me a quote. He responded roughly 2 hours later when he said he would and used a snake, a camera, and a chain link contraption to find a few more wipes that weren’t picked up the first time because that tech didn’t do anything but stick a snake down our shower drain. Mark was able to get the wipes to push through the line and we are happy customers. He is a true professional and worth the cost. I highly recommend. Thanks so much Mark!!!

Review 40 (2017-06-02 - Rating: 5)
Mark was great! Super professional and responsive. He cleared out our main sewage drain that contained gunk garbage and tree roots. The pipes stretched out to about 140ft, if not more! Definitely not a DIY project - go to TCD!

Review 41 (2014-06-03 - Rating: 5)
Fast and reliable! Thanks for cleaning out a drain we thought was hopeless!

Review 42 (2015-11-19 - Rating: 5)
The first time Mark came out it was a Sunday afternoon and my basement was starting to flood. I called him and he was there in about an hour and worked until the drain pipe was cleared. I have been using him for several years now and I have not had any issues. He always goes above and beyond!

Review 43 (2022-12-09 - Rating: 5)
City drain made my Thanksgiving went well.

Review 44 (2018-04-14 - Rating: 5)
Very friendly and knowledgeable. Video was very informative.

Review 45 (2025-01-09 - Rating: 5)
Mark was great! He went out of his normal schedule to service me. He diagnosed and resolved my issue promptly. I was not charged any additional monies outside of his hourly rate. He told me ways to prevent the issue in the future. This is a true story. - Cassandra