First Response Restoration, Water Damage Minneapolis Specialist

Located in Minneapolis, Minnesota

Address: 5250 Knox Ave N, Minneapolis, MN 55430, United States

Phone: +1 612-824-0288

Rating: 4.8

Services

On-site services
Online estimates
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-21 - Rating: 5)
Jeff was amazing to work with, we had some water damage to a bedroom with mold issues and he was very knowledgeable and patient with me as a first time homeowner. Very personable and very reasonable. I hope I dont ever have to find a restoration specialist again but in the event that I do, Jeff will be my first call.

Review 2 (2024-07-31 - Rating: 5)
I must say this company gets it done. Anthony was at my house in about 45min from the time I called and guided me through the entire process with the insurance claim. My upstairs toilet overflowed and made it through 2 floors to my basement. From beginning to end Anthony was spot on with every step as he explained. If I ever had any issues with water, fire or storm damage this company would be my first call without a doubt.

Review 3 (2024-04-13 - Rating: 5)
Jeff and his crew did a great job for us in finding and remediating water damage in our home. They were courteous, fast, efficient, and conscientious. The associate contractors Jeff referred us to for the follow-up work needed were quick to respond and coordinate our repairs as quickly as possible. Highly recommend!

Review 4 (2023-12-08 - Rating: 5)
I had hail and wind damage to my roof, siding and gutters. I contacted Jeff on the recommendation of a friend. He came out and reviewed the damage with my insurance company and we hired First Response to do the job. The were very prompt, professional and friendly and did a great job. Would not hesitate to use them again!

Review 5 (2022-03-11 - Rating: 5)
Jeff and his team were incredibly helpful when we had water in our basement over the past weekend. When I called, Jeff was able to stop by within 15 minutes and started work right away. They were punctual, friendly, knowledgeable, and flexible. The price was exactly what was quoted to us in the beginning of the project, even when we asked for some changes to the original plan. They were super helpful and we couldn’t be more grateful for their work and expertise. Big shout out to Jeff, Nick and the whole team. We will be recommending them to our friends and family.

Review 6 (2023-11-29 - Rating: 5)
Anthony came out right away late in the evening and worked to help mitigate the issue. We had a big leak from the top floor that went all the way to our basement. He explained the process, what to expect and worked with the insurance agent to help move the process along. We really appreciate your help. Highly recommend.

Review 7 (2023-05-25 - Rating: 5)
When I called Jeff just after I discovered water in our finished basement, he was there within 2 hours assessing the problem. Within 3 days, he had cleaned up the mess, dried everything out, and hauled away the damaged materials. We live in a rural area and it can be hard to find quality contractors, but we got lucky with Jeff and First Response Restoration. Highly recommend.

Review 8 (2020-05-04 - Rating: 5)
Jeff and his team are truly water damage experts! They came same day and showed me water damage that others missed. Between Jeff’s knowledge and his latest technology I really feel confident in his work and would recommend him to anyone! Jeff will make you feel comfortable and help navigate you through the whole process from what to do next to dealing with insurance. It’s a great feeling knowing he is on my side and will be there to make sure things get done right. Thanks First Response for everything!

Review 9 (2022-04-26 - Rating: 5)
Had a leak with more damage than initially noted, called Jeff on a Sunday, and he came and assessed the damage and worked with me over the next few weeks to ensure all was cleaned, restored and eventually repaired with a contractor. Very thorough, professional, kind, and hard working, and extremely knowledgeable in all aspects of damage and how to restore. I very much appreciated his attention to detail and his clear explanation of what to expect. Made a stressful experience much easier to deal with; greatly appreciate his and his team’s work!

Review 10 (2020-03-09 - Rating: 5)
Anthony and workers came/responded right away! They were professional and very confident and knowledgeable about my water damage disaster. I really appreciated how they ensured me things were going to be all right and they did everything they said they would do. They made me feel supported. They helped me to feel comfortable and at ease. I felt Anthony went the extra mile to ensure I understood what to expect from my insurance company and the entire process! I sincerely appreciated their work and would recommend them to friends and family!

Review 11 (2019-11-27 - Rating: 5)
Our worst nightmare occurred Sunday night when we found that our toilet was flushing into our laundry room instead of down the sewer pipes. A horrible, embarrassing situation was made so much better by Jeff and his team at First Response. They arrived quickly after my husband called and worked to help clean up the mess and remove all damaged drywall and flooring.We have unfortunately previously been in a similar situation with water damage and I can say that First Response is head and shoulders above the other company we used in the past. Jeff truly, truly cares about doing what is the absolute best for your situation. I cannot recommend highly enough, you won’t regret using them!

Review 12 (2020-02-10 - Rating: 5)
Jeff and his crew from First Response Restoration are very professional and capable of dealing with the most worst home situations. With very little notice, in the middle of a Sunday, Jeff and his team came to my home to help mitigate a bad water situation. I feel very good about working with them as we proceed. I’d highly recommend to anyone!

Review 13 (2020-04-17 - Rating: 5)
I have never had to experience a disaster in my home and I hope that no one should either but it does happen. Luckily we have businesses First Response Restoration. Anthony was very quick to come out even late in the night. The communication between the homeowner and business is key and I cant tell you enough how FAST his response was to everything. He made a hard time feel like its not even happening I cant thank him enough for what he has done. I will share his information to anyone! 🙏 Thank you!

Review 14 (2017-06-10 - Rating: 5)
My sump pump decided to take a break causing my basement to flood. Jeff came out to my house within 2 hours after calling them. Jeff answered all my questions and got equipment set up right away. The crew was professional and everyone I spoke with was very humble. They negotiated with insurance, cleaned and removed all things with water damage including the glue and tile with asbestos. My home is home again thanks to these guys!

Review 15 (2019-02-13 - Rating: 5)
I had massive water damage after a pipe broke in my home. Even under severe weather conditions, Jeff made it to my house in hours. I have never worked with a company as fast or responsive. He also got on the phone with me to help explain and work everything out with my insurance company. Ultimately, Jeff created ease in a very chaotic situation. I would give 10 stars if I could.

Review 16 (2023-04-01 - Rating: 5)
Jeff and his team were incredibly helpful, informative, and professional. Jeff worked with our schedule and was very responsive and courteous throughout the entire process. Overall I am very pleased with the final results.

Review 17 (2017-06-03 - Rating: 5)
Jeff and Anthony are the best of the best! Thank you guys. I really appreciated the thorough explanation and speed of the job completion. The water affected 2 of my floors. They helped me set up a claim with our insurance and met with my adjuster themselves. I would definitely recommend this company.

Review 18 (2021-11-29 - Rating: 5)
I was treated with respect kindness and upmost professionalism during a very difficult situation! Anthony it was great working with you -I’m very appreciative for all your help with my insurance claim. I appreciated not only you and your team but lining up contractors to take over after restoration piece was complete…I dialed the right number in a disaster! Highly recommended and trustworthy!

Review 19 (2018-10-01 - Rating: 5)
I have only great things to say about First Response Restoration! Our finished basement (wall to wall carpet) was flooded from very heavy rain. I was in shock and didnt know what to do. I called First Response at 11:00 pm that night. Jeff answered on the first ring and the next morning he was here to give me an estimate. From the first interaction on, I felt that I could trust him. Not only did he let me know what was going to happen in the clean-up but he also took me around the house and showed me what we needed to do so that it wouldnt happen again. The crew he sent to do the work was efficient, kind, worked as a team, and knew what they needed to do. Im sad to have lost our carpet, baseboards, and some sheetrock for sure but, at the same time, I am deeply grateful for the help and support of First Response Restoration!

Review 20 (2018-05-22 - Rating: 5)
Jeff at First Response is THE BEST! We had a refrigerator leak that lead to a whole host of other problems. Jeff and his guys were speedy, communicative, professional, answered all of my weird questions, AND helped me find a contractor for other work. I HIGHLY RECOMMEND the First Response team!

Review 21 (2021-04-22 - Rating: 5)
I would recommend First Response Restoration to anyone in need of professional restoration and/or experienced insurance claimant advocate. When I was having a horrific time dealing with Allstate to cover the flooding of my basement I reached out to First Response Restoration and spoke with Jeff Rudek. He was an absolute godsend at a time Allstate was taking full advantage due to my limited experience dealing with processing an insurance claim. He is a true professional, exceeding any of my expectations in dealing with my catastrophe. Thank you Jeff!!!

Review 22 (2017-12-09 - Rating: 5)
Had a foot and a half of standing water in our basement so we gave Jeff a call, He and his son arrived within an hour and started pumping water out. They got all the water out and a heater set up in our backyard to pump heat into the basement in half a day.This is a knowledgeable company that is there to help you, if your house got dominated this should be the first and only number you call.Highly recommend using First Response Restoration if life decides you need a swimming pool in your basement or any other water damage happens to your house.

Review 23 (2017-09-03 - Rating: 5)
I had a pipe burst in middle of the night, so i turned to Google to find help and thats where I found First Response and called them up and Anthony was over within the hour. He made what i thought was my worst nightmare the easiest and most stress free work Ive done on my house. He explained and helped me through the entire process dealing with the mess and the insurance company. So i was left without a worry from start to finish! Great company and great people.

Review 24 (2023-08-26 - Rating: 5)
I had a pipe break in the middle of the night. I did a Google search and found First Response Restoration. I called them and they were at my home within an hour. I was very impressed how fast there arrival was. Jeff and his team explain to me how the claim works with my insurance company. They were spot on, I would definitely recommend this company to anybody. Thank you for being there when I needed help.

Review 25 (2017-09-28 - Rating: 5)
Thank you Jeff!! Jeff and his crew responded within the hour of our basement flooding. They are very professional, kind and helpful. He answered all of our questions, explained the process and helped set us up with other services that we needed. My family and I are very grateful for his service!! If needed, we will definitely call First Response in the future.

Review 26 (2021-08-29 - Rating: 5)
First response checked out my basement for me after I had a minor water issue. I wanted to be sure there was no risk of mold or other problems. They inspected the area fully and found no issues. I now have a level of comfort for me and my family. The company was professional and good to work with. Would recommend to others!

Review 27 (2018-06-02 - Rating: 5)
Had a leak come through the ceiling from the shower upstairs. I called on a Friday evening at 5pm, they were at my house in an hour! And I live a good 30 mins west of the cities without traffic. When they arrived they assessed the situation and said that they could set up their equipment and charge the minimum but it wouldnt be worth it. A couple fans in the access points for a couple days would work. Kind, friendly, and most importantly HONEST. They will be my first call if another issue arrives down the road.

Review 28 (2018-09-29 - Rating: 5)
Prompt, reliable, honest, integrity, reasonable. Major window leakage from the storm of last week, flooded the entire basement. Jeff came within an hour of my phone call and had the team there immediately. GREAT SERVICE, HOPEFULLY THOUGH I WONT HAVE TO USE THEM AGAIN DUE TO WATER DAMAGE, but if I do, they will be the ones I call. Thank you Jeff!

Review 29 (2020-06-10 - Rating: 5)
Jeff is awesome. We woke up yesterday to a sipping wet basement and had no idea what to do. Couldn’t find any source of water and thankfully after we had called nearly everyone within a 50 mile radius we got ahold of him and saw him later the same day. He worked us in and came out and gave us a totally honest explanation of what’s happening and even showed with his equipment what was going on so we would actually understand the problem. Unfortunately the issue isn’t within his realm of repair but he was able to give us the information we needed. Now we are headed in the right direction thanks to his help! He also went the extra mile to come back to the door and let us know about some problematic landscaping that we had and how to remedy it. If we ever need water repair or know someone who does we will be strongly recommending First Response Restoration!

Review 30 (2022-08-12 - Rating: 5)
Jeff and his team did a great job. He came out on a Sunday night and got started right away. Everything was dried out before mold could start taking over. Top notch service!

Review 31 (2018-11-11 - Rating: 5)
A great group of people work here. They are kind and responsible. I had water damage done to my unit by the cause of another unit and the lady who is responsible is being hard to work with. The crew here was understanding and patient. They worked with me up until they couldnt and did a great job removing the water damage.

Review 32 (2019-04-24 - Rating: 5)
Anthony and team were awesome! After finding asbestos in our floor tiles, the contained the area and extracted the hazardous tiles. They also managed the trash pick-up to ensure the waste was handled properly. Would highly recommend.

Review 33 (2020-06-03 - Rating: 5)
When my sump pump failed Flooding the entire lower level of my home I had no idea what to do. Anthony walked me through the process and let me know what to expect. He answered my questions, which I had a million of, and eased what is easily one of the most stressful times in my life

Review 34 (2021-03-16 - Rating: 5)
Great service - above and beyond my expectations. Jeff showed up the same day I called, quickly assessed my issue and recommended next steps and resources to get the problem resolved! Excellent job! Thank you so much.

Review 35 (2018-07-25 - Rating: 5)
The response time to the water damage to my home was fast and the work was done with due diligence. Anthony was curtious and listened to each of my concerns and questions and gave thoughtful response or got back to me with an answere. I cant thank them enough for there help!!! I would recommemed them!!!

Review 36 (2020-03-07 - Rating: 5)
Anthony from First Response arrived and took control of a bad water problem and assured me My house would be back to normal. He was on time, professional and very nice to work with.

Review 37 (2023-05-09 - Rating: 5)
Toilet overflowed in basement and they were on site right away to help! Great service and friendly employees !! Anthony and his team did an amazing job!

Review 38 (2019-06-03 - Rating: 5)
Very good company will be calling them again if I need to hopefully I dont have to but Anthony is very professional and i know that if I ever have another water leak will be the first I call

Review 39 (2017-06-03 - Rating: 5)
Highly recommend this company. Jeff and his team are very professional and on time. They are the only company I would recommend for restoration and repair.

Review 40 (2017-05-03 - Rating: 5)
This company is so wonderful to work with. Top knot here, great customer service, great price!!! Highly recommend

Review 41 (2018-05-04 - Rating: 5)
Was very personable . Returned text and calls . Followed through to completion . Would highly recommend . A joy to have in our home

Review 42 (2017-05-04 - Rating: 5)
Quick Response! And Excellent Customer Service. True Expertise. Highly Recommend!

Review 43 (2017-05-04 - Rating: 5)
If you are looking for a quick response and someone who knows what they are doing call First Response Restoration!

Review 44 (2018-11-28 - Rating: 5)
All I have to say is WOW! We had roughly 7000 gallons of water flood our restaurant from a sprinkler head on a Sunday afternoon and couldnt be happier with the services provided by First Response Restoration. Very impressed with the level of professionalism, the quality of work, and the timeliness of completion. Highly recommended!!! A++

Review 45 (2019-07-31 - Rating: 5)
I had a sump pump failure and ran into water flooding in the basement. I reached out to First Response Restoration company, Jeff called me right away. He was able to answer all my queries and planned out the next steps very well. Anthony is very knowledgeable and he did the amazing job. These guys are really great !!!

Review 46 (2018-06-28 - Rating: 5)
I have been amazed at the service from Jeff and his team at First Response Restoration. We had 2 major water damage issues involving 5 rooms in our home. He understands the claims process and has been great knowing exactly what the insurance company wanted. Even the adjuster said she was impressed with his documentation and it helped her process the claim faster.