Roto-Rooter Plumbing & Water Cleanup

Located in Minneapolis, Minnesota

Address: 1629 Hennepin Ave #300G, Minneapolis, MN 55403, United States

Phone: +1 612-788-4322

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-04 - Rating: 5)
Service agent/dispatcher was quick and efficient offering us a same-evening appointment for a clogged disposal. Andrew, the tech, arrived about an hour later and was in and out in half an hour. Provided great advice on how to avoid this mistake going forward. Price was relatively affordable. Excellent work all around. These folks deserve a raise.

Review 2 (2025-01-01 - Rating: 5)
Super fast and excellent service! Came out super quick and fixed our plumbing issue in New Year’s Eve and EVEN stayed for a chat! Andrew is by far the best tech we’ve ever had!

Review 3 (2024-10-28 - Rating: 5)
Andrew arrived promptly, assessed the problem quickly, and had our clogged pipe fixed in no time. He was incredibly educational, taking the time to explain everything to me and making sure I understood the process. He was professional, friendly, and clearly experienced, offering helpful tips to prevent future issues. He was also friendly to our dog! I highly recommend his service to anyone needing plumbing help—reliable, efficient, and reasonably priced. Thank you for the fantastic work!

Review 4 (2024-12-08 - Rating: 5)
It is Saturday and I needed quick help with a clogged kitchen sink. Roto-Rooter was here shortly after I called them. The young man Scott snaked out the clog and also gave me good preventative advice. Scott was great and the cost reasonable. I am very pleased.

Review 5 (2024-10-08 - Rating: 5)
Great experience all around. Was able to easily contact Roto-Rooter. They followed up incredibly quickly to confirm the ASAP appointment. Their tech Andrew W was able to get out to us right away. He arrived and was professional and friendly from the get go. He unclogged the drain quickly and we were able to open back up.

Review 6 (2024-12-03 - Rating: 5)
Roto Rooter came as requested via online scheduling. They called in advance prior to arrival. Super communicative.Mike came on-site, conducted diagnostic, and provided repair options along with cost. He also help me with finance options. Mike was also very professional and replaced my water heater was replaced same day!!! I now have hot water again! Thank you!

Review 7 (2024-10-25 - Rating: 5)
Andrew was great! Our sink clogged and he knew right away the issue. He identified that the clog was coming from the apartment above us. He arrived on the same day within an hour of us calling and resolved the problem in under an hour!Knowledgeable, friendly, and super helpful!

Review 8 (2024-12-29 - Rating: 5)
Andrew ;2766,arrived quickly , communicating everything he was going to do , kept the area neat and clean before and after . Very nice to talk with , so satisfied and happy at the project getting fine so quickly and conscientiously .

Review 9 (2024-10-04 - Rating: 5)
I’m pleasantly surprised how quick they were able to come to our home, considering every other place I called had been scheduled out! The tech who helped me was able to explain the issue to me in a way I could understand and he was very friendly! I will definitely use their services again, if I ever have a need for them in the future. In the mean time, I am relieved that our toilet is fixed 😅

Review 10 (2024-11-21 - Rating: 5)
Roto rooter was very accommodating and was able to send plumber right away. Clinton was professional and prompt. The diagnostic fee is reasonable and was extended for 3 months if we actually need a repair later.

Review 11 (2024-09-18 - Rating: 5)
The plumber was very professional and knowledgeable. I was surprised how fast he completed his work. He explained what he was doing so I could understand. I am very pleased with the service. If I need a plumber Roto-Rooter is the the company I will call to get the job done.

Review 12 (2024-12-23 - Rating: 5)
I had a great experience with Roto-Rooter for my garbage disposal needs. The team was prompt, professional, and made the entire process effortless. They quickly handled everything and ensured everything was cleaned up afterward. I really appreciated their efficiency and eco-friendly approach. Highly recommend Roto-Rooter for any disposal services!

Review 13 (2024-06-17 - Rating: 4)
Scheduled a cleanout of my kitchen sink drain line online for a Friday afternoon, the crew came out during the middle of the time slot with half an hour of heads up from dispatch. Crew was quick and respectful, cleaned my pipes and flushed them. Unfortunately after they left I found water leaking out of the wall near the main drain line in the basement. I called back within an hour of them leaving to have someone come take a look and they said they would call back within an hour. When I didnt hear from them for 90 minutes I called back and it seemed like they wouldnt be able to get someone out that quickly on a Friday afternoon (understandable). I scheduled an appointment for Saturday morning, and the tech showed up with 30 minutes notice once again. Unfortunately they werent yet a licensed plumber and they couldnt fix the issue and said theyd be able to get one out on Monday and would apply the cost of cleaning towards the repair work. I did some demolition Saturday to see the extent of the issue and scheduled a plumber to come out Monday morning. The plumber came on Monday (again with a good amount of notice), listened to my concerns, inspected the damage, confirmed the discount and provided an estimate along with the work he would perform. Within 2 hours he was able to cut out the detoriated pipe and plumb in some new PVC into the existing line. He cleaned up well from the work performed and was communicative about the issues he saw with the plumbing (the previous owner did some lackluster work that is not up to code).Overall: it was disappointing to have to call multiple times on Friday to get follow up, as well as to have someone come out on Saturday who couldnt do the work required. The drain is not slow anymore and the workmanship on the repair looks good. I appreciated the discount applied to the repair and the priority scheduling on Monday morning. Id work with the team again, but Id be more mindful of the age and condition of the plumbing in my house before proceeding with an aggressive cleaning service.Note: they have you sign a form that removes their liability in the case of damage to older pipes. So just be mindful of the age of your system

Review 14 (2024-09-15 - Rating: 5)
I was Extremely happy with the service provided by Andrew (2766) He was very professional and knows his job well!! He took care of everything that needed to be done and explained everything really well!! It was so nice to have everything taken care of so quickly, and I will call on Roto-Rooter again!Thank you for everything!

Review 15 (2024-09-13 - Rating: 5)
I was away for 3 weeks and came home to a floor drain that was backing up into my basement. I called roto-rooter and they came out within an hour of my call. The technician was very polite, explained everything to me what he would be doing and my floor drain is working great. Thank you very much!!

Review 16 (2024-10-18 - Rating: 5)
The Roto Rooter team did a great job today. Very systematic with the way they handled the main drain blockage situation. We had three different people come out -- first the supervisor Keith, who assessed the damage; then Joshua, who cleared the drain, and then we had Tim come with the camera to check the drain line.Overall pleased with how they organized and coordinated everything.

Review 17 (2024-08-02 - Rating: 5)
The service I got today was great! Seemed very honest and you can tell he was trying to find the best option for us as well as not trying to push something extra. Nowadays you pretty much are in defensive mode expecting to be sold things you don’t need. I did not feel that way today. I would love (and I’m realizing I didn’t get his name) for the guy that came out to help us again in the future, when we are in need! Thanks again!

Review 18 (2024-07-29 - Rating: 5)
We had our semi-annual stack cleaning this afternoon. Our tech, Andrew, did a great job and was very professional, personal, and efficient. Easy, quick process that was very thorough and he did a good job of explaining the issue, walked us through and preventative solutions and when the job was complete everything was at least as clean as it was before. 5-star and will recommend to family and friends in the area

Review 19 (2025-01-06 - Rating: 5)
Andrew made it out here I’m really short notice and I couldn’t be happier with the service. This has been plaguing us through the holidays and I’m glad at the speed he was able to resolve our issue.

Review 20 (2024-10-16 - Rating: 5)
We had an excellent experience with Roto Rooter. They came out in the evening within an hour of us calling, and our tech Andrew was very helpful, knowledgeable, and personable. We highly recommend them!

Review 21 (2024-11-13 - Rating: 5)
Andrew (#2766) did excellent work in clearing our plugged sewer drain. He was knowledgeable, polite, thorough, efficient, and described a process to fix the problem. I recommend him.

Review 22 (2024-11-13 - Rating: 5)
Such a helpful company! Came out same day and fixed my sink that was not draining. Our technician was very nice and talkative which made the visit go smoother!

Review 23 (2024-07-26 - Rating: 5)
Very happy with the service this team provided. I had a sewer back up due to tree roots and RotoRooter was able to come out the same day and fix my problems. Very nice and sociable technicians. Glad I called them to help!

Review 24 (2024-12-15 - Rating: 5)
Andrew was a life saver today! We had water all over the basement floor and it’s all cleaned up. He was timely and professional. Thank you so much Andrew!!

Review 25 (2024-09-01 - Rating: 5)
Andrew was absolutely fabulous to work with. He went above abd beyond with his service and expertise! He was honest and very respectful! I would highly recommend him for any of your plumber needs!

Review 26 (2024-09-13 - Rating: 5)
Annual sewer drain clean-out checked off and Andrew again was fabulous! He makes the process easy and is so friendly and professional.Thank you Andrew - and thank you, Roto-Rooter!

Review 27 (2024-12-27 - Rating: 5)
Saved us!!! Was amazing and funny and got the job done and didn’t make anyone feel ashamed for needing to call! AWESOME!!! Andrew was FANTASTIC!!!!

Review 28 (2024-08-27 - Rating: 5)
Main drain was plugged, causing sewer backup in a toilet. Andrew was very quick to get here, explained the whole process, was able to clean the drain, and reseat the toilet. He was professional and efficient! Will definitely use them again.

Review 29 (2024-08-12 - Rating: 5)
I had a disaster in my basement with a clogged main line. Andrew with Roto-Rooter arrived on time, looked at the problem and listened to my concerns, and said he would do a Main Line Cleaning. He was here a little over an hour, explained what he was doing, was an extreme professional! I told him he was great and hoped all employees are as great as he is!Thank you so much!!!

Review 30 (2024-10-09 - Rating: 5)
My service was awesome. Set up appointment for my schedule. Plumber explained everything. No pressure. Was able to got my drain flowing like it was new. Will call them again.

Review 31 (2024-06-17 - Rating: 5)
Very expedient and professional! Within 45 minutes they were able to arrive at our home. Within 30 minutes our bathtub drain was draining wonderfully. We had an old tub lever mechanism that fell into the pipe and also had a lot of buildup leading to the main pipe. The two gentlemen quickly kew exactly what to do and explained to my dad step by step. They answered his many questions and were very amazing! They truly saved the day for my parents and me! Thank you so very much! Highly recommend.

Review 32 (2024-11-23 - Rating: 5)
Technician unplugged a toilet pipe. He was very good and professional. The only issue was the price. It was very expensive for less than a hour of work.

Review 33 (2025-01-05 - Rating: 5)
This was easy to schedule,arrived on time, he did a great job cleaning my lines and he was very Curtis

Review 34 (2024-11-03 - Rating: 5)
Amazing fast service!!! Guy’s name was Andrew. He was fast and knew what the problem was. Super nice and got the job done.

Review 35 (2025-01-06 - Rating: 5)
Hes very good he answered all the questions why and I could be fixed thank you very much whats his name okay his name was Jeremy

Review 36 (2024-07-08 - Rating: 5)
Our hot water heater blew on a Saturday night. Called and got a quick appointment for Monday morning. Roto-Rooter came access the situation promptly. We decided to replace the hot water heater because ours was old. Clint the technician was very professional kept me up to date on the progress. Clean up was awesome Clint was very polite and kind. Roto-Rooter did really good by us I would recommend them!

Review 37 (2024-09-09 - Rating: 5)
Andrew, the Roto-Rooter tech, was friendly, professional and so helpful. I am glad we decided to preventively check our sewer connection. We can sleep without worries!

Review 38 (2024-08-21 - Rating: 5)
Called and had a plumber at my house in just over an hour. Andrew was so friendly and took care of my clogged drain. Very knowledgeable. Great customer service!! Highly recommend.

Review 39 (2024-09-04 - Rating: 5)
Woke up to seweage drenched carpet and Roto Rooter transformed my morning from a terrible to tolerable in seconds. Lightning fast tesponse, within an hour I had spoken with warm, friendly dispatch to prompt, patient and kind technicians and water restoration set up.Despite my circumstance, I will sleep better tonight thanks to Roto Rooter!! Andrea

Review 40 (2024-03-13 - Rating: 5)
Good excellent job the price was good for their response time to my issue with my Plumbing and the technician in the field rep were very polite I would definitely use them again for other properties

Review 41 (2024-10-21 - Rating: 5)
Andrew W came to our clinic today promptly and fixed our issue. He was polite and helpful and quite literally saved the day! Thank you!

Review 42 (2024-12-13 - Rating: 5)
He was very polite, quick and insightful about the problem we where having and made sure my center was good to go before leaving .

Review 43 (2024-12-20 - Rating: 5)
Andrew is a true Pro. Talked us through the solutions and did a great job resolving the issue. Left the area cleaner than he found it.

Review 44 (2024-11-24 - Rating: 5)
Andrew was amazing! He was very helpful and was very patient with my elderly mother. Great service!

Review 45 (2024-07-26 - Rating: 5)
Their service is unmatched! They were there the very next morning after a late night emergency call. Friendly and helpful technician, went above and beyond the extent of services. Would recommend them to anyone who has plumbing problems!

Review 46 (2024-06-21 - Rating: 5)
I had Roto-Rooter service my plumbing today on Father’s Day. I must commend technician Andrew for his exceptional professionalism and expertise. Andrew arrived on time, listened attentively to my concerns, and provided clear explanations of the problem and solutions. He worked efficiently, leaving the area clean, and his dedication to customer satisfaction was evident throughout. Thankfully we had running water when he left! I highly recommend Roto-Rooter and Andrew for their outstanding service and reliability!

Review 47 (2024-07-08 - Rating: 5)
Andrew and Jordan were very friendly and helpful. They arrived at the expected time. They did a very good job and cleaned up after themselves. I would definitely recommend them!

Review 48 (2024-07-08 - Rating: 5)
Niko was an absolute professional. He gets the job done fast and tells you straight. My kids have a tendency to throw random things down the toilet. He really did a great job!!100% recommend!

Review 49 (2024-08-25 - Rating: 5)
Andrew did an awesome job. Very knowledgeable and helpful. Fast response and very professional. Good communication. Would recommend to anyone.

Review 50 (2024-07-09 - Rating: 5)
Had them come out today. Clint was so friendly and helpful. I appreciated that he walked me through how to turn things on and off and also explained the whys. Pretty happy with their service.

Review 51 (2024-07-22 - Rating: 5)
Andrew was very great! Did amazing work, was quick and efficient. We also very much appreciated that he was considerate of our customers and staff.

Review 52 (2024-10-07 - Rating: 5)
I called three other companys before yours and I could only speak with an answering service which I hate then I called Roto-Rooter and it was an actual employee from Roto-Rooter they got here within a hour even though it was Sunday. He cleared the drain and Guaranteed it for 6 months.

Review 53 (2024-06-10 - Rating: 4)
So far so good. Was to show up Thursday two hour, didnt work out for the 2 hour window. Friday had a call before the 2 hour window. 30 to 45 minutes should be there. Well it was rush hour, think it was between 47-52 minutes. Good guess! Two gentleman Ive been with the company a while and won a trainee. Everything was explained to me additional questions were answered work was begun as soon as I gave the okay. Training went okay and I believe the work has gone okay. The traditional snaking of the line and some cleanup. I asked about a sump pump they did not recommend adding if I did it be about $1500 thought it was not needed. Good again. They ran water believe everything is draining wonderfully. I have not tried yet but soon will. Didnt take too long, friendly, didnt mind if I hovered over them or if I was out in the garage. The two gentlemen completed their work and are off to their next assignment. I now have another Roto-Rooter vehicle pulling up in front of my house. At least I think it is but it has no markings on it i can see. First two gentlemen the vehicle was clearly marked. The third gentleman does have the Roto-Rooter markings on his clothes just as the first two now theyre going to run a camera. Sill so far so good. After the camera work, we are now estimated over $9000 needed on/with the sewer line. I have some more research to do I guess.

Review 54 (2024-12-31 - Rating: 5)
Fixed everything and was super efficient and affordable! I will definitely call them again.

Review 55 (2024-07-10 - Rating: 5)
I had a slow draining basement drain that finally clogged. I logged onto the website and picked the earliest available time slot, for today, I guess there was still availability. 2 hours later I had a working drain again. The employees are always good people. Honest, and personable. Won’t hesitate to call Roto Rooter whenever I have plumbing issues.

Review 56 (2024-09-09 - Rating: 5)
Andrew has come by and although my water issue is outside of what the company is able to repair, he has been extremely informative and helpful. Offered great starting points to help us move forward!!!

Review 57 (2024-11-25 - Rating: 5)
Andrew was very friendly and efficient in his work. He even put the pipes back together which I was very thankful for.

Review 58 (2024-09-23 - Rating: 5)
I worked with Andrew. He showed up on time and did an excellent job cleaning out my drain line. He explained costs up front and did a good job explaining the problem I was having.

Review 59 (2024-08-16 - Rating: 5)
Andrew did a great job of assessing the situation, explaining the remedy/process and executing the work efficiently. Great customer service and response time. Thanks!

Review 60 (2024-08-28 - Rating: 5)
Excellent and prompt service. Tech was friendly knowledgeable and great to work with. All service was completed it a timely manner and guaranteed. Would highly recommend!!

Review 61 (2024-07-09 - Rating: 5)
We had a great experience with our technician Josh today. He walked us through every step and was very thorough, including cleanup.

Review 62 (2024-04-16 - Rating: 5)
Very responsive from the initial call to completion. No silly trip fees just an evaluation and a straight forward honest and fair price.Andrew the tech was on site within 30 mins, very experienced and happy to explain process and offer preventative advice to help issue in the future.I will definitely be a return customer and pass along the good experience.Thank you Andrew and Roto-Rooter

Review 63 (2024-06-10 - Rating: 5)
Couldnt believe how quickly they arrived! Called at 8am and they were here within the hour. The plumber was very knowledgeable and quickly got to work. They were finished by 10am. Will definitely use them in the future!

Review 64 (2024-10-13 - Rating: 5)
Great job to Roto! I would highly recommend them for a service. They explained everything in terms that a customer could fully understand.

Review 65 (2024-09-13 - Rating: 5)
Great service -- professional, efficient, cleaned work area after job completion. We are repeat customers and would recommend for sewer line cleaning.

Review 66 (2024-12-09 - Rating: 5)
Andrew was super professional and yet very friendly. Did a fabulous job. Thank you!

Review 67 (2024-10-25 - Rating: 5)
Andrew was great to have out here and explain details in depth and very helpful and willing the entire time. Great experience and timely fix

Review 68 (2024-04-26 - Rating: 5)
The technician was prompt (in fact he volunteered to change early but I wasnt home yet), nice, efficient, and got the job done quickly without a lot of fuss. He was respectful of our home, used covers over his shoes to prevent dirt on our very old carpet. He explained what was going to happen, provided the expected price, and got the job done in fifteen minutes or less.A great experience, if you can call a thoroughly clogged toilet an experience.

Review 69 (2024-05-01 - Rating: 5)
Nikola did a great job unplugging our drain. I didn’t even know where the main line was and he found it easily under carpet! He spent a lot of time cleaning tree roots out of our line. He also made sure I understood the process and costs and made recommendations for ensuring the back up didn’t happen again. I was also able to schedule next day service which I’m really thankful for.

Review 70 (2024-07-11 - Rating: 5)
It was a real pleasure meeting Clint! He wasted no time starting and finishing the repair and he kept me updated on what he was doing! He was very professional and did an outstanding job representing Roto-Rooter!

Review 71 (2024-11-15 - Rating: 5)
Wonderful experience. Was able to make a same day appointment and the gentleman that came was very professional and knowledgeable.

Review 72 (2024-05-30 - Rating: 5)
Clint did a great job.He came in, looked at the problem and gave a solution right away.He was quick with the work.Definitely happy with the results right now and happy that my brother in law referred you guys to me.Thanks

Review 73 (2024-09-25 - Rating: 5)
Very fast, were able to get us in right away even though it wasnt am emergency and Andrew was super friendly, helpful, and personable.

Review 74 (2024-12-22 - Rating: 5)
Had an emergency was able to get someone to come out within the hour. Experience turned out to be knowledgeable and helpful in all ways for future prevention. Job was done efficiently and clean service well done! Thank you so much

Review 75 (2024-09-03 - Rating: 5)
Great experience and professional service that couldnt be better. Same day service that can not be beat! Will use again if needed. Andrew was the best!

Review 76 (2024-03-26 - Rating: 5)
Very easy to schedule and very quick turnaround on the appointment time (first thing the next morning when I called at ~9:30pm). The tech was very knowledgeable and clearly described what was needed. They were done within an hour and left the work area clean too. I will definitely be using Roto-Rooter in the future and no longer calling a certain Don the Drainage Mouse ;)

Review 77 (2024-12-08 - Rating: 5)
Andrew was amazing! So happy I went with Roto-Rooter. Great experience

Review 78 (2024-10-16 - Rating: 5)
Andrew can to our home fixed the issue in no time. He was very respectful, professional and straight to the point.

Review 79 (2024-07-18 - Rating: 5)
Clint was great, diagnosed the problem and gave me a couple options. Answered all my questions and made recommendations. I will definitely call Roto-Rooter again.

Review 80 (2024-10-21 - Rating: 5)
Clint did an excellent job explaining what was needed and then completing the repair. Very satisfied.

Review 81 (2024-11-22 - Rating: 5)
Andrew was awesome and explained everything so well. I will use again and recommend to friends.

Review 82 (2024-03-13 - Rating: 5)
Clint was awesome. Came out quick and repaired everything within 90 minutes. Clint was honest and detailed in his assessment and also gave us a nice discount during an emergency situation. Would highly recommend! Thanks again!!

Review 83 (2024-09-30 - Rating: 5)
Our technician was very informative and very thorough in locating and resolving the issues we were having. Thanks for the great work!

Review 84 (2024-12-29 - Rating: 5)
The speed and professionalism on display was great, and I appreciated their demeanor and ability to help us get on track quickly. We had a garbage situation that was improved by the two reps who came out, and on a Sunday afternoon no less. The dispatcher who took the call and set up the service was also a pleasant and polite creature.

Review 85 (2024-06-21 - Rating: 5)
What was supposed to be a simple faucet replacement home improvement project, quickly spiraled out of control due to old galvanized piping and failing water shut-off valves.This is when we realized this project required a professional plumber.Roto-Rooter was able to send someone the following morning!Clint from Roto-Rooter arrived on time ready to help! Clint was ON TIME, PROFESSIONAL, and answered all our questions walking us through how he was going to fix our plumbing nightmare.We appreciated his calm and positive attitude throughout the whole process! Clint went ABOVE AND BEYOND making sure our plumbing project ended perfectly.While no one ever wants to have a plumbing disaster, we were thankful Roto-Rooter and Clint were there to help us fix the problem!We will be calling Roto-Rooter again for any plumbing needs!Thank you Clint!

Review 86 (2024-08-25 - Rating: 5)
Andrew did great job in drain cleaning. He solved my kitchen drain issues in less than 30 min.

Review 87 (2024-05-17 - Rating: 5)
Called for an appointment with no date in mind… got there within an hour or even less!!! Very professional, friendly, knowledgeable, and explained everything to my satisfaction and curiosity!!! Upfront with cost, advised subjectively when additional service needed and understood older homes and plumbing needs! Even let me watch him use the saw all on the pipe!!!! Wow!

Review 88 (2024-07-07 - Rating: 5)
Andrew was amazing! I had a basement full of sewage and he worked so hard to clear it. He was hardworking and pleasant to work with. I can’t say enough good things about him!!

Review 89 (2024-06-10 - Rating: 5)
Our main line backed up this week, and they were able to come out on a Saturday morning to take care of it. The technician was friendly and professional. My Bernadoodle even liked him right away. That almost never happens.

Review 90 (2024-05-07 - Rating: 5)
Sunday emergency call was answered right away by a friendly, helpful customer service rep. The had a technician identified shortly and gave me an ETA. Andrew the technician arrived right on time at the early end of the ETA. Tech was extremely friendly and helpful. Diagnosed the sewer line blockage that was causing the problem and gave a clear plan and estimate. Upon agreeing to the estimate the tech had the issue resolved in 30-45 minutes.Very helpful in a stressful weekend situation.

Review 91 (2024-11-24 - Rating: 5)
Andrew was great, I wish I had gone with Roto-Rooter when I had this problem the first time, I think it would’ve been fixed right

Review 92 (2024-01-23 - Rating: 5)
This young man Brandon, that came to my house to fix my clogged sink, he was so kind. He was very professional. He explained everything to me. Gave tips and advice on how to maintain good flow. I was very confident in his ability and very satisfied with his work. I trust him and will call specifically for him if I ever need him again. Great customer service and satisfaction!

Review 93 (2024-12-09 - Rating: 5)
We really appreciate the help! So grateful for Andrew today. 10/10 recommend!

Review 94 (2024-06-09 - Rating: 5)
Andrew, Jordan, and Eliott were all great to work with! I called and they were here quickly - fixing a broke tube under the sink and then assessing the water damage. Highly recommend this company! Great people

Review 95 (2024-09-29 - Rating: 5)
Fantastic service. Technician was informative and professional. Will definitely be calling again and recommending to friends and family.

Review 96 (2024-10-28 - Rating: 5)
Andrew did a great job clearing my shower drain.Very friendly and good work ethic.

Review 97 (2024-06-05 - Rating: 5)
Nobody ever wants to need these guys. Lets face it, if you are calling them its literally because things got poopy. But you call them, they show up, they get it done right... Every time. Our guys were courteous and helpful. They offered suggestions and made sure things were right before they left. They were very prompt and looked after our property.Thank you for what you do!

Review 98 (2024-09-16 - Rating: 5)
Very quick to respond, had our issue resolved in less than an hour. friendly service, and helpful advice. Would highly recommend

Review 99 (2024-10-22 - Rating: 5)
Great job job well managedGreat having someone whos hounestHe could not here any Time very goot person.

Review 100 (2024-09-19 - Rating: 5)
If I ever call Roto Rooter again I’m asking for Clint. He was on time, extremely thorough and put everything back where it belonged.

Review 101 (2024-06-23 - Rating: 5)
The Roto tech showed up quickly, on a Sunday, was very professional and got my clogged main unclogged very quickly. Top notch, informative service. Thanks for the quick fix!

Review 102 (2024-11-14 - Rating: 5)
Clint was great. Great service, knew what he was doing, and nice guy

Review 103 (2024-11-17 - Rating: 5)
Andrew was awesome, very friendly, honest. Would recommend 10/10 service.

Review 104 (2024-04-23 - Rating: 5)
Andrew from Rotorooter was awesome!!!! He arrived within an hour and fixed our problem quickly!! He was so friendly and efficient! Thank you so much for fixing our clogged sewer! Great company!!!

Review 105 (2024-09-30 - Rating: 5)
Andrew was super friendly and fixed all our issues in a timely manner. Would recommend!

Review 106 (2024-10-25 - Rating: 5)
Clint the technician that did the work was very professional and friendly. He did a great job and I feel was done at a great price.

Review 107 (2024-02-26 - Rating: 5)
Root Rooter to the rescue! Andrew and Keith are my heroes. They took care of my drain issue promptly and thoroughly and took time to explain everything they were doing, and what I could do in the future to prevent the issue and mitigate water damage. I was in a complete panic when I initially called, and they made everything better with a couple of hours. Five stars! Highly recommend!

Review 108 (2024-12-03 - Rating: 5)
Had a floor drian problem. Andrew did a great job. Problem was fix.

Review 109 (2024-04-28 - Rating: 5)
We received prompt and professional service! We had a sewer backup that leaked from the toilet and we needed help asap on a weekend. Roto-Rooter came out within an hour to address the issue. Would recommend!

Review 110 (2024-03-15 - Rating: 5)
Clint did a great job, very personable and friendly. Took the time to ensure everything we had asked of him was done correctly. Left the job site clean. Would highly recommend working with Clint and Roto-Rooter again.

Review 111 (2024-07-13 - Rating: 4)
Timely service on what turned out to be a big project. The guys were very nice and careful about my property. The only recommendation I have for the future is to tell clients how long the project will take. My guys were there 3 hours on one day, three hours the second day, and two hours a third day. It would have been good to know the estimated time up front on the first day so I could plan my days. To their credit, they did answer that question each day when I asked and their answer was accurate.

Review 112 (2024-05-05 - Rating: 5)
Andrew came out today and ran 100 feet off snake and took care of our water leak. He was very nice to speak with and explained everything in detail. I would definitely recommend!!

Review 113 (2024-11-08 - Rating: 5)
So professional and helpful. Andrew explained everything, and went above and beyond!! Would highly recommend!

Review 114 (2024-05-01 - Rating: 5)
Andrew was able to make a stop by our house within an hour of our inquiry! He came and diagnosed what our issue was, evidently was an issue with our washer. He recommended who to call and resolve our issue. Great service, explanations, diagnosis, and speed!

Review 115 (2024-03-10 - Rating: 5)
David was really fast and knowledgeable. Explained services before he started working and provided updates along the way whenever something new came up. Had a clogged floor drain in my basement, and he came on a Sunday with only 2 days notice for the appointment. Finished the work much faster than expected.

Review 116 (2024-11-25 - Rating: 5)
Gave me all info I needed. Was extremely neat and efficient. Definitely would recommend!

Review 117 (2024-07-26 - Rating: 5)
Came out very promptly. Good pricing. Cleaned main drain line. Good personality. Left no mess.

Review 118 (2024-07-16 - Rating: 5)
Great service tech, he explained procedure he was going to use. And preventative measures to help keep drain clear, would use them again .

Review 119 (2024-05-20 - Rating: 5)
Andrew was very professional and worked quickly. We had a clogged sink and needed it fixed to entertain a houseful of guests. He got it done in a 1/2 hour!

Review 120 (2024-10-20 - Rating: 5)
Very informative and followed through very thoroughly. Definitely made us feel like we were cared for and taken care of.

Review 121 (2024-12-11 - Rating: 5)
Andrew was at our home this evening to clear out our clogged floor drain. He was SO professional, friendly, and took the time to explain the issue. He worked quickly and made certain everything was running smoothly. He’s a good guy and made the whole experience as stress free as possible. Highly recommend!

Review 122 (2024-03-10 - Rating: 5)
I called at 8:30 on a Sunday because our sewer drain was backing up. A plumber (Andrew) arrived within an hour and had cleaned out our sewer line within another hour. He explained things clearly, worked professionally, and most importantly got the job done quickly. Our potentially huge problem was only a minor inconvenience thanks to Roto Rooter. Would recommend

Review 123 (2024-08-02 - Rating: 5)
The technician (Na) was so polite and quick at his job. It was a pleasant experience in a stressful situation.

Review 124 (2024-07-30 - Rating: 5)
Awesome service. Booked appt online late Monday night and they were here fixing the main line at 830am.

Review 125 (2024-09-10 - Rating: 5)
Very professional very fast and friendly..He knew what he was doing .Thank you so much!

Review 126 (2024-06-09 - Rating: 5)
Both technicians were polite and professional. They were knowledgeable and explained what they needed to do. All the work from start to finish was done in less than an hour.

Review 127 (2024-04-16 - Rating: 5)
Josh was excellent! He was able to arrive hour earlier than anticipated and it took an hour to clean the drain to my sink and tub. Highly recommend! Thank you!

Review 128 (2024-08-16 - Rating: 5)
Thank you for a job well done. The technician was very knowledgeable and he provided answers to all my questions.

Review 129 (2024-02-11 - Rating: 5)
Alan was great. Got to us in a timely manner. Explained the issue thoroughly and what he would do to resolve it. Was efficient with his time and had our problem fixed in no time. Highly recommend!

Review 130 (2024-07-05 - Rating: 5)
They came in, put on shoe covers to walk through the home. They started working and explained what they were doing and what was happening as they worked. Put everything back together and left things as they found them with a working drain.

Review 131 (2024-02-24 - Rating: 5)
David came for a drain issue I was having. He was great at explaining things, friendly, clean, and quick. Drain is working great now! Also love the next day service I was able to book.

Review 132 (2024-11-08 - Rating: 5)
Did a great job explaining what was being done. Handled the job very quickly and efficiently. Thank you!

Review 133 (2024-06-23 - Rating: 5)
These guys are awesome. I went somewhere else last year, for the same issue, my mistake. The excellent customer service stands alone. Many thanks!

Review 134 (2024-01-16 - Rating: 5)
Im so sorry I forgot the Roto Rooter guy name that quick, but he was great at what he did. He git the job done at a reasonable time, and cleaned up after the job was completed. He was also courteous and respectful to the tenant apartment. Great job sir, thank you! 👏🏾👍🏾

Review 135 (2024-04-26 - Rating: 5)
Great experience with Clint at Roto Rooter. Straight ahead fixes to the issues including replacing a broken toilet. Good communication with the dispatch center as well. Would use again.

Review 136 (2024-05-27 - Rating: 5)
Our technician, Andrew, was very professional, polite and knows his job. He well represents your company. Great job in a timely manner.

Review 137 (2023-07-30 - Rating: 5)
Amazing….Reached out Roto Rooter on a Saturday night for an urgent service and they were prompt in getting me their technician the very next morning. And their technician Zeb, a thorough professional, did an awesome job, fixing the issue we had. He took time explaining the issue, going through the pricing and clarifying my doubts, patiently… I was glad that I picked the right company for the service I needed and was delighted with the work done by Zeb!!! Would highly recommend Roto Rooters for anyone looking for an urgent, odd days(24/7) and a thorough professional work!!! Great job and thank you, once again!!!

Review 138 (2024-01-05 - Rating: 5)
They missed the originally scheduled window but provided timely updates about and got it done the same morning.The folks that came out to the house were very pleasant, talked us through what was happening, I felt comfortable asking questions and felt informed.And they fixed our problem, so now our toilet works! Hurray!

Review 139 (2024-04-24 - Rating: 5)
Andrew was wonderful! Great service! Answered all of our questions and explained things with detail. Definitely will be calling again the next time we need a repair!

Review 140 (2024-03-17 - Rating: 5)
Service on Sunday was crazy fast. The person I talked to on the phone was very nice. Andrew was great, very friendly, did a great job. Good conversation.I would highly recommend you guys anytime.

Review 141 (2024-03-15 - Rating: 5)
I always go with Roto-Rooter because they are professional, responsive, explain in detail what the plumbing issue is, and give multiple solutions so I can make educated decisions on how to proceed. They get the job done quickly, professionally, and have very reasonable rates.

Review 142 (2024-10-21 - Rating: 5)
Had a great experience getting our commercial garbage disposal unjammed and ready for use.

Review 143 (2024-10-25 - Rating: 5)
Andrew came by today, & was great help! Fixed the drain & the toilet in no time

Review 144 (2025-01-05 - Rating: 5)
Very informative and frienfly. Gets the job done! :)

Review 145 (2024-06-05 - Rating: 5)
Andrew was AWESOME !They made my experience MUCH better! He was awesome!! My landlord is a POS but Andrew was awesome

Review 146 (2024-12-06 - Rating: 5)
Very friendly and knowledgeable. Finished service properly and efficiently

Review 147 (2024-07-23 - Rating: 5)
The service was great and the guy is super friendly and knows the job. The job was done promptly.

Review 148 (2024-05-27 - Rating: 5)
The service was provided at the end of the day on a Sunday of a holiday weekend. The plumber was quick and professional. He explained the service as he was working and was thorough.

Review 149 (2024-06-07 - Rating: 5)
Andrew was extremely friendly and worked quick to assess and then solve the issue. Im sure hes a great asset to the crew.

Review 150 (2023-04-08 - Rating: 5)
Called on a Friday evening because we were having drain problems. The dispatch was helpful and the technician, Zeb, came within an hour. Zeb was very professional and knowledgeable, explaining the issue, options, and performing good work and a thorough check afterward. I was very pleased with the responsiveness and quality of the work and the time spent explaining the work

Review 151 (2024-06-24 - Rating: 5)
Andrew and Jordan Wonderful they cleaned out my floor drain. They were here within 20 minutes of my phone call wonderful people thank you.

Review 152 (2024-06-10 - Rating: 5)
Arrived promptly to solve the problem—within an hour of my initial call!! Very kind, efficient and capable — job well done!!

Review 153 (2024-09-22 - Rating: 5)
My experience was wonderful.The agents were very helpful and informative.

Review 154 (2024-05-15 - Rating: 5)
I have a business to run and these guys took care of business late at night (10pm) so my customers wouldn’t notice a thing the next morning. The other 24/7 guys didn’t pick up or conveniently weren’t available after hours. These guys were.

Review 155 (2023-05-18 - Rating: 5)
My experience with Roto-Rooter was fantastic. I called the morning of the incident and they had a technician out to my location within a couple of hours. The technician was friendly and knowledgeable. He was able to clear a major clog in my buildings common drain line that was causing water to backup into my unit. Highly recommended service for condo owners!

Review 156 (2024-03-20 - Rating: 5)
Andrew was fantastic. We were so glad that he was willing to come over so late and take care of our problem. Five star rating!

Review 157 (2022-10-31 - Rating: 5)
Amazing service. I was able to schedule online and got a text before they showed up. My service tech was very friendly and listen to my issues. We discussed the cost upfront before stating the work. I let him do his thing and before you know it he was as done and testing to make sure it drains. The sound of water rushing down the drain never never made me happier. I was super pleased with the service and how helpful the service tech was. I’ve used them in the past and will continue to use as I have not had a bad experience yet.

Review 158 (2023-09-09 - Rating: 5)
Really pleased with Zeb’s ability to diagnose and solve our problem. He was extremely professional and courteous. Went above and beyond what we could have asked for. The only reason I did not select “good value” was because we had someone from roto rooter out last night that (through no fault of his own) was going to charge us $800 to remove the toilet and snake the drain. Really an unreasonable charge for something that took Zeb 25 minutes to do. We did try ourselves but lacked the knowledge to complete the task. I will use roto rooter again, but will be wary of unnecessary charges.

Review 159 (2023-04-24 - Rating: 5)
I had a backup in my basement. Sewage.Zeb, our technician was fantastic. On time, very friendly, did a great job of cleaning my main drain. Hes actually the best technician Ive ever had at my house. Explained everything very well and knew what he was doing. I would definitely recommend this company.

Review 160 (2023-08-24 - Rating: 5)
Technician was out to my house quickly. Resolved the issue within a hour and made sure everything was working how it should before he left. a little pricy, but he did good work and the company stands by their work and will come back out free of charge if issue comes back.

Review 161 (2024-02-27 - Rating: 5)
David with Chanhassen Roto Rooter just came out and was so professional with solving our drain problems!! Don’t hesitate to call for help! You won’t find a more honest-hard worker. Thank you for saving the day😊

Review 162 (2022-10-11 - Rating: 5)
Jeffrey arrived quickly, exactly when I was told he would, he wore a mask while he was here, and he diagnosed my floor drain clog accurately. He was very skilled! Everything about the service went smoothly-Jeffrey provided a price quote and cleared the drain within about 30 minutes! He was professional and he cleaned up afterwards. I am completely satisfied with his work! He also provided me with a coupon upon request! I honestly have not had a better experience with a technician previously! Before he left, he gave me helpful advice and directions on how to maintain my drain lines in the future. In all honesty, in the unfortunate event that my main drain becomes clogged in the future, I will absolutely call them again, and I will be recommending them to my friends, relatives and neighbors!

Review 163 (2023-05-29 - Rating: 5)
Zeb and the team came out on Memorial Day to help me with a backup in the basement. They were awesome. They showed up very quickly (within an hour), were super professional, friendly, and answered all my questions. No holiday price hikes and no BS. They even ran a camera down the line to help me identify the problems so we can start making a plan.Im super thankful for Zeb coming out to clear our main line on such short notice!

Review 164 (2023-07-09 - Rating: 5)
Zeb was AMAZING! He was super personable, thorough, knowledgeable and took his time explaining any issues/potential issues with our main drain. After working with him, I definitely have a better understanding of plumbing, particularly related to the main drain. I appreciate that he was on time (especially right at the beginning of the time window), and took his time to answer my plethora of questions. I would absolutely recommend Zeb, and he will be my go to servicer request with any future issues!

Review 165 (2023-04-11 - Rating: 4)
Had a blocked kitchen drain pipe / main line. They cleared it and said if it blocked again within 6 months, they’d clear it again for free, which is exactly what they did today. Zeb was professional, proficient and thorough. He, like the previous plumber, made sure I understood how to maintain the drain (which I had done but it still got blocked again). Every plumbing service charges about the same to open a blocked kitchen main line, but Rotor Rooter is the only one I’ve found with a six month guarantee to redo it for free. Zeb examined the basement pipes and noted the blocked line’s pipes are narrower than current code, and the winding path with many turns doesn’t help. He gave detailed advise if we ever decide to replace with larger pipes to help reduce this issue.I try to be fair and honest with my reviews, to give information that helps others make decisions & know what to expect. If you appreciate or find this review helpful, please give a thumbs up below.

Review 166 (2019-04-23 - Rating: 5)
Two thumbs up. Very impressed with the service. Fast, professional, and very informative.Josh was at our house within a few hours of our call and he found the issue within a couple minutes. Before we knew it he was done and everything was cleaned up. He gave us some good tips and tricks on hour to keep our drains clear going forward as well. I also appreciated that he wore booties over his shoes when in the house. Will definitely use them again and would highly recommend them.

Review 167 (2024-07-31 - Rating: 5)
My service tonight was amazing!!💯🙏Thank you Jesus for Andrew doing the job he does and done

Review 168 (2023-12-08 - Rating: 4)
Service was great but the installation cost for a toilet is crazy. The plumber did a great job but prices are crazy expensive. That is not set by the plumber. Over $700 to install/replace a garbage disposal system in labor cost alone.

Review 169 (2023-09-14 - Rating: 5)
My plumbing issue happened over a holiday weekend, of course. In the past, I had been warned against using Roto-Rooter by a competitor, but hoped/thought my issue would be quickly and easily taken care of and figured they would be the best bet on short notice. The technician arrived shortly after my call and despite a lot of hard work over several hours and a five pound bucket filled with roots, was unable to resolve the issue. The Field Supervisor, Dalshun came out with a camera and both of them continued to try and fix the issue. After probably close to six hours, they finally determined that there was a section of clay pipe (old house!) that was broken and would require extensive work. A couple of days later, Dalshun returned with Jeffrey and Jacob (if I remember his name correctly). And of course, more issues. The gas line was right on top of the broken pipe which nearly gave me a stroke, but they didn’t seem the least bit phased and quickly came up with a solution. I was actually really impressed that the safety inspector came out to assess the situation and make sure the guys were safe. After a lot of work and coming up with a new plan on the fly, I had plumbing! They were really fabulous and worked so hard to quickly replace the broken pipe (which was initially installed incorrectly 100 years ago or whenever). It wasn’t cheap, but in what other industry would you have six people working at least 16 hours over three days (and just waiting for the cement repair) and not get charged quite a bit? It was a complicated and time consuming job. One of my friends was charged just a little under what I paid for the same issue, but hers didn’t require anywhere near the excavation and eventual repair of this situation. I have been so thoroughly impressed and happy with everyone who has worked on this job. Everyone has been very polite and friendly (the poor guys answered all my dopey questions-it was interesting!) and they took the time to explain upfront the cost of each step of the process. So, don’t always listen to the competitors. They might just be jealous because they have tiny plumbing equipment and can’t take handle the job!

Review 170 (2024-05-31 - Rating: 5)
Andrew and Jordan very professional and thorough. Explained everything they were doing and also what fee would be prior to starting the job. Would recommend Roto Rooter. Good price for the service completed. Using them since 2000.

Review 171 (2022-11-01 - Rating: 4)
Good and quick service, Brian was nice and worked efficiently. I was able to easily get a next day appointment and they came early in the provided window, which was great. However, the service way more expensive than I had anticipated. I needed a main line unclogging that was backing up from 2 sinks and it cost $430.

Review 172 (2022-07-31 - Rating: 5)
Jesse was very professional. Arrived as expected. Well-mannered, very patient and explained things very well.Even pointed out somethings that the previous toilet installer missed doing.Had all the right gear.Very efficient in getting the job done.Would highly recommend!!!Oh and the gentleman who answered my call was pretty nice, too.

Review 173 (2023-03-13 - Rating: 5)
They were great! I had a sewer back up and the tech came out right away. He was very professional and explained everything to me in great detail. He kept asking me if I had any questions to make sure I understood as well. They were also pretty reasonably priced.

Review 174 (2024-12-22 - Rating: 5)
Quick and knowledgeable, fixed the issue and also was very informative.

Review 175 (2022-03-02 - Rating: 4)
My only negative comment is that the pricing felt unreasonably high, in the past weve had a similar service for 50% less through other providers. We couldnt use any plumbing in our house, so we did not have a lot of time to shop around and I wish the price was more economical. It includes a complimentary scoping of the line, which really isnt necessary and I wish they would exclude this in exchange for a lower rate. However, I really enjoyed the technician who came out to our house. He was attentive, communicated well and completed the service quickly. The scheduling platform is super user friendly and a great feature. The customer service reps are easy to get ahold of and answer your question quickly. If you are really in a pinch, like we were today, I recommend this company because they will come quick. If you have time to shop around and keeping the price low is important, look elsewhere.

Review 176 (2024-10-08 - Rating: 5)
Excellent , he was awesome and figured everything out in seconds. Truly amazing.

Review 177 (2022-02-28 - Rating: 5)
I called for service on a Saturday morning and they gave me a two-hour arrival window starting with the time of my call! Others had quoted me times for the following Monday. The service tech was friendly, professional, and explained every step. He finished the job quickly and then gave me some tips to help prevent future problems. He was very careful with carpet, cleaned up, and covered his equipment in and out of the basement. I was very happy with this company and will definitely use them again.

Review 178 (2024-07-01 - Rating: 5)
Great service. Fast and Andrew gave a whole lot of information on my plumbing. Would use service again. 👍🏿

Review 179 (2024-04-04 - Rating: 5)
Messaged them the night before and they came the next morning. Andrew was energetic in the morning, made conversation , and explained what he was doing. Would recommend.

Review 180 (2023-01-15 - Rating: 5)
Roto-Rooter did a great job all around. The person we spoke with on the phone was helpful and able to get us an appointment the next day, when it worked best for us. Bradley was our service tech and he was very professional and did a quality job. Luke, the area supervisor, even stopped by to run the camera through our drain and ensure us that our drain is now clear which gave us further assurance. Thanks Roto-Rooter!