Roto-Rooter Plumbing & Water Cleanup

Located in Minneapolis, Minnesota

Address: 7108 Chicago Ave #900, Richfield, MN 55423, United States

Phone: +1 651-437-2878

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-01 - Rating: 5)
Service Tech. Was on time, very polite. I explained that I removed the main drain cover the pipe that was suppose to be dry, was filled with water. Which means the main drain was plugged. 80 feet out roots, he fixed the issue. Great job. The next part (which I knew was coming) the pressure sale job from the next two people I could do without. They were nice and all and I realize it part of your business plan. But as an older homeowner I like do things myself. I appreciate the advice, and help in cleanup but I can and will do things myself. I value the dollar more than most, and hate feeling pressured to spent lots of money on repairs. While your service tech was really good, you could lower your prices by not sending the other two people. I’m just a dinosaur living in todays world.

Review 2 (2024-12-27 - Rating: 5)
Very professional and thorough service. We had a drain back up today into finished basement and the team was able to get out with a few hours. This was not an easy job it seemed. The technician Na was very persistent trying lots of options until he finally solved the problem. Kudos to him!

Review 3 (2024-10-31 - Rating: 5)
Very impressed with the ease this was. Noticed my drain was backing, called and the staff on the phone was charismatic and informative. And the service tech who came out was incredibly nice, patient (new home owner, I know where nothing is!) and helpful. He was in and out fast and did great work!! He, Na, explained things to me about my septic that I had no knowledge of.

Review 4 (2024-12-24 - Rating: 5)
My sink stopped up right before Christmas when I was able to get an appointment the same day in the evening. Ramiz Was very professional and quickly resolved the problem, and also took care of the small leak. He made sure everything was neat and clean. I was very grateful to get this taken care of so quickly and professionally.

Review 5 (2024-12-28 - Rating: 5)
Needed emergency service, and the Rotor-Rooter team was on it! Very quick response time and excellent service. Technicians were knowledgeable, professional and polite…well oiled machine! Thanks, I would recommend to anyone!

Review 6 (2024-12-18 - Rating: 5)
Quick service on a backed up floor drain. Curtis was my technician, he was knowledgeable, and did the work quickly. Would recommend and use them again in the future. Online scheduling was easy also.

Review 7 (2024-11-08 - Rating: 5)
Had a great experience today with Roto Rooter. Curtis arrived to unplug our toilet. He explained the process to us and it took no time at all. Very impressed with time he took to explain the process. He was also very professional. Great job Curtis!

Review 8 (2024-12-17 - Rating: 5)
I scheduled this appointment online and figured I would select today’s date and a time slot , expecting a call back saying they couldn’t come, first available appointment would be a week from now, etc. I received a call but the plumber would arrive within the hour, today! My plumber, Na, was very professional, listened as we explained the problem and went right to work. Half an hour later he was done and everything works as expected. Great job!

Review 9 (2024-10-21 - Rating: 5)
He Was very helpful and got our sink working better than ever! Super friendly had very pleasant interactions while he worked. Thank you so much for your service!

Review 10 (2024-12-14 - Rating: 5)
The gentleman that came out tonight last minute was absolutely fabulous, professional. He was very transparent in every way on how we can handle any issues going forward. Could not have been any better! Verymuch appreciated.

Review 11 (2024-11-03 - Rating: 5)
The main line of our basement backed up and Roto rooter was able to get someone out within an hour of me calling. Ramiz quickly got to work and resolved the issue. Top notch service and grateful he was the technician on the job. Another employee named Robert ran a camera down the line and gave some options on what can be done to avoid this in the future. Highly recommend!

Review 12 (2024-07-13 - Rating: 5)
Jordan arrived very quickly- about an hour after i reached out via the website for an appointment on a saturday morning. They were fast, ended up being cheaper than another quote because of a coupon they had on their site. Did a free scope of the mainline too so we could see what state things were in after clearing them out. Great, professional and fast team

Review 13 (2024-12-22 - Rating: 5)
Cleared a main line root clog. Showed up within 2 hours of phone call. Technician was awesome and clean. Thanks

Review 14 (2024-12-24 - Rating: 5)
Na Xiong was awesome and got the job done - explained everything he was doing and helped us was a tough situation. 5 stars.

Review 15 (2024-10-17 - Rating: 5)
Na cleaned my floor drain and the main drain to the street. Spence and Seth did camera work and thoroughly explain what they saw and recommended future work. Excellent work and I would definitely recommend them. Thank you Roto Rooter!

Review 16 (2024-11-09 - Rating: 5)
Roto Rooter - prompt in technician availability, hires technicians who are proficient, precision oriented, approachable for seeking and providing adequate clarification and last but not the least very reliable service. Have used Roto Rooter multiple times and my feedback is based on overall experience. Thanks !!!

Review 17 (2024-12-17 - Rating: 5)
Sunday morning the toilet backed up with a houseful of guests. We called Roto Rooter and the plumber showed up within an hour. We were back in action in no time. Great service super nice and knowledgeable. Thanks Roto Rooter!

Review 18 (2024-12-04 - Rating: 5)
The tech that came and arrived, was very fast and swift answered all questions was very polite. Customer service is amazing. Happy that we use this company!!

Review 19 (2024-12-03 - Rating: 5)
Our technician Na was excellent and had our drain working properly in no time. Highly recommend Roto-Rooter for their expertise and ability to get the job done.

Review 20 (2024-10-26 - Rating: 5)
I had a mess after I clogged my sink/garbage disposal. Both kitchen sinks backed up and into my dishwasher which eventually spilled over onto my hardwood floors. I had dishes in the dishwasher to be washed. I took everything out of the dishwasher and cabinets under the sink and called several other plumbers. They wouldnt come out on a Saturday and said it wasnt an emergency. Well it was to me! Ramiz from Roto-Rooter came within 2 hours, quoted me for $480 and found the clog was just under the sink and told me he would change the cost to $199. He helped me cover the front panel on the dishwasher and told me to run it empty to clean it before running with dishes in it. He was super polite, got the job done very quickly, cleaned up any mess, and didnt overcharge me. I was so pleased with them. I will be calling them again for sure!!

Review 21 (2024-10-22 - Rating: 5)
Jesse was amazing. He arrived quickly, was very professional, knowledgeable and friendly. He fixed my problem and if I ever have to call Roto-Rooter again, I hope you send Jesse.

Review 22 (2024-08-12 - Rating: 5)
The technician who came to our house was quick, clean and very polite. The cost was a little more than I was hoping but in the end, very much worth the expense to have someone fix the problem so quickly and have someone who had all the tools needed for the job. Def will use again.

Review 23 (2025-01-03 - Rating: 5)
Tech was very courteous and helpful. Got my drain cleaned out quickly and cleaned everything up afterward.

Review 24 (2024-10-22 - Rating: 5)
Roto-Rooter was here within the hour. The technician, Na, Quickly figured out what needed to be done and the repair was quickly made. Na was polite and explained everything to us

Review 25 (2024-10-25 - Rating: 5)
Ramiz was fantastic! He arrived extremely quickly and fixed our sink within the hour. He was extremely friendly and professional. Thank you!

Review 26 (2024-08-21 - Rating: 5)
We had a sewer backup due to clogged pipes. We called late on a Sunday and were there very quickly. In a couple of hours the job was done. Very happy with the service.

Review 27 (2024-10-30 - Rating: 5)
Na was outstanding. Not only was he open and transparent about what was happening, he was kind and informative about next steps so I understood the expectations and timeline. Na is a valuable asset and Roto-Rooter is lucky to have him.

Review 28 (2024-07-22 - Rating: 5)
While the actual scheduling was smooth, the honoring of when the person would arrive was very challenging. However, Ramos the technician was superb…..professional, polite, thorough, conscientious and friendly. His fabulous work gets an A+++!

Review 29 (2024-08-24 - Rating: 5)
Jordan was very professional and pleasant. He explained what he was going to do and unclogged the drain quickly. We really appreciate him coming out quickly on a Saturday. I would definitely use Roto-Rooter again.

Review 30 (2024-12-26 - Rating: 4)
Was very considerate wore shoe covers throughout the house gave me several options to choose from was able to complete the job with the cheapest option cleaned up the mess from the drain and gave me a 50% deduction for the second job

Review 31 (2025-01-05 - Rating: 5)
Quick Sunday help when our main drain backed up. Ramiz Cleared the clog and was very nice and informative.

Review 32 (2024-12-27 - Rating: 5)
Na was great and efficient. Let me know what was going on and was in and out in less than an hour. Late at night too!

Review 33 (2024-12-26 - Rating: 5)
The technician was prompt, courteous and professional. Offered suggestions about how to eliminate future problems and worked quickly to get a noisy job done as soon as possible.

Review 34 (2024-10-30 - Rating: 5)
Called Roto-Rooter to address a water leak in the house. Their technician, Na, came out this morning. He listened to my concerns and addressed my questions very respectfully. Once he finished the job, he shared ways that we would help us prevent this issue in the future.Na is an individual that I would love to have work for my business.

Review 35 (2024-10-07 - Rating: 5)
Drain was in bad shape hardly draining Na and his assistant were able to clear both the floor drain and the laundry sink drain which was in a very difficult location. They were professional and cleaned up afterwards. Thanks for a job well done 😊

Review 36 (2024-09-14 - Rating: 5)
Ramiz came over on a Saturday evening. I didnt even think that was possible.He identified our problem with our main line extremely fast, corrected the problem with professionalism, and fixed our issue.I would 110/100 times recommend Ramiz to come help you with any types of issues. He even helped us try to mitigate our issue for future.Do yourself a favor and gran Ramiz from Roto Router. (This is not a paid review. I needed to give a real review)

Review 37 (2024-12-31 - Rating: 5)
Great customer service. Arrived in 30. Did great work. Will call again

Review 38 (2024-07-14 - Rating: 5)
Na came by and immediately consulted me about all the concerns I had. After he got to work on my sink issue and was able to promptly and efficiently solve the issue I was having. Couldn’t have done any better customer service wise either.

Review 39 (2024-12-16 - Rating: 5)
The technician Curt was very knowledgable and took care of my issue while keeping me informed of the process which I appreciated. Very good Service.

Review 40 (2025-01-06 - Rating: 5)
Na was very professional and cleaned up great afterwards. You wouldn’t even know he had been here…except the drains now drain!

Review 41 (2024-10-14 - Rating: 5)
My tech Ramiz was courteous, punctual & informative. He did a great job while here and cleaned up after himself before he left. Great service!! Thank you. 😊

Review 42 (2024-12-09 - Rating: 5)
Roto always do a great job, especially tech Na Xiong he came got my main sewer unclog and done in timely manner and very helpful explaining what was wrong.

Review 43 (2024-08-02 - Rating: 5)
Na X (4312) was prompt, early actually!! Very professional and proficient. 5 star service! Scheduled online in 3 mins, per my need and I recieved a very nice call when he was on the way. Go with ROTO ROOTER!!!!

Review 44 (2024-11-22 - Rating: 5)
Ramiz was awesome. Very nice guy. Thank you very much. Job well done. I would give 10 stars if I could.

Review 45 (2024-12-27 - Rating: 5)
We had an excellent experience with Na from Roto Rooter. He was timely, efficient and solved the problem!

Review 46 (2024-11-09 - Rating: 5)
Great and fast service, super friendly and honest. easy to set up appointments. Will use their services again in the future.

Review 47 (2024-11-15 - Rating: 5)
The tech was very efficient and fixed the problem quickly. We are very pleased with the service. I would use them again.

Review 48 (2024-10-26 - Rating: 5)
Perfect service. Nice friendly plumber. Got here quickly did a great job. I could not be happier with the service. Thanks Roto-Rooter.

Review 49 (2024-07-27 - Rating: 5)
Excellent and fast service. I called RotoRooter about a sink problem. Im a previous customer and all my info was on file. In less than 30 minutes Ramiz arrived and did a great job. Top notch all around. Great service and communication by the office ND Ramiz.

Review 50 (2024-05-16 - Rating: 5)
Over all they did a great job were out next day, Every other company was at least a week out. They came out and looked at everything for free gave me options gave us a set price. Mike was professional and when I needed they main snaked they have someone out in about 45 minutes Na was there got to work had everything in about 30 minutes. They did a great job and cleaned up after themselves like nothing had happened super happy with the work and the speed that everything was completed. Would definitely use this company again.

Review 51 (2024-11-30 - Rating: 5)
We are very satisfied with the work that Na did. He let us know exactly what was going on with our drain and explained everything.

Review 52 (2024-09-09 - Rating: 5)
Ramiz did a great job at clearing our clogged drain. He was very quick and arrived less than an hour after booking the appointment.

Review 53 (2024-11-02 - Rating: 5)
Keon answered all my questions and fixed the problem quickly. He came to my place within 90 minutes of my call to Roto-Rooter. Great service.

Review 54 (2024-12-19 - Rating: 5)
Very professional response. He got along with my bulldogs. Fixed the problem quickly. Still unplugged so it has been resolved.

Review 55 (2024-07-03 - Rating: 5)
We have used Roto Rooter twice because of their quick availability. They come same day or the day after. Na was very thorough and efficient, he quickly fixed our issue. Great service!

Review 56 (2024-07-24 - Rating: 5)
Roto-rooter became my go to for my plumbing needs. I had what was an emergency and they arrived in about an hour late at night. Went above and beyond with the service. Checked for water damage in the walls the next day. I will definitely be using and recommending them for plumbing services.Great jobthanks roto-rooter.

Review 57 (2024-09-30 - Rating: 5)
We worked with Na with Roto Rooter to clean out our main sewer line after a root infiltration. Na was incredibly helpful and informative. I would certainly recommend Na and Roto Rooter to others.

Review 58 (2024-11-14 - Rating: 5)
Ramiz was very prompt, helpful and informative. Let us know what was needed, prices and if he could answer a questions we had.

Review 59 (2024-07-20 - Rating: 5)
Adam was very pleasant. He took time to explain the problem and how he was going to resolve it. We are very pleased and would recommend Adam to others.

Review 60 (2024-09-29 - Rating: 5)
They came out on a Saturday night to clear a clog that backed up sewage into our bathtub. They were fast, thorough and friendly. Excellent job!

Review 61 (2024-06-02 - Rating: 5)
Great service. They answered my phone call on a Sunday morning and had the tech out within 2 hours at no extra charge. Adam the tech was fantastic. Super friendly and fixed my sink backup issue quickly. I would definitely recommend!

Review 62 (2024-12-25 - Rating: 5)
Showed up on Christmas....like a scene out of a National Lampoon film. Great job! Main drain cleaned out in under 30 mins.

Review 63 (2024-10-06 - Rating: 5)
Ramiiz did a very nice job and was very conscientious. Thank you for sending him. It took a long time and he cleaned up nicely.

Review 64 (2024-09-10 - Rating: 5)
My technician, Na, was very punctual, polite and professional. Roto-Rooter cleared my main drain with upfront and transparent pricing.

Review 65 (2024-07-30 - Rating: 5)
Jordan came to help with my nightmare backed up drain. He was great super friendly found the problem and took care of it quickly and explained everything very clearly

Review 66 (2024-10-01 - Rating: 5)
I had a clogged kitchen drain line under my floor. Na was friendly and answered all of my my questions. My kitchen sink drains like the day I moved in. I was very happy with my service.

Review 67 (2024-08-22 - Rating: 5)
Roberto was super cleanHey understood the issue and resolved without any issues. I hope I dont need to call again but if I do I want him to resolve my problem.

Review 68 (2024-11-30 - Rating: 5)
Awesome job by Ramiz, showed up within 30mins and got the job done in 30mins!! Highly recommended!

Review 69 (2024-07-08 - Rating: 5)
Na did a great job! Left the work site in much better shape then when he got here. Explained what I can do myself to keep things flowing properly and immaculate clean up. A gentleman for sure.

Review 70 (2024-07-24 - Rating: 5)
Outstanding work. Na was on time and great to work with. Fast and professional!! Not my first time using Roto-Rooter and have never been disappointed.

Review 71 (2024-08-19 - Rating: 5)
Service! I called they came. Within 45 minutes. Flushed a pair of readers down toilet. Na the technician was personal and got the job done. Toilet working. Thanks Roto. I’d call again!

Review 72 (2024-10-22 - Rating: 5)
Extremely fast service..Na very friendly and definitely will do business with them again.. water wasn’t moving at all.. always been happy with Rotor Rooter!!!

Review 73 (2025-01-01 - Rating: 5)
Technician was at our property within 45 minutes or so. Found the problem quickly and was very professional the whole time.

Review 74 (2023-06-28 - Rating: 5)
Roto rooter was fast and responsive. The technician was professional and quick to assess issues. Roto rooter will not charge for service unless they can fix the issue. So that was nice to be reassured that it must be fixed before payment. Robert was able to unclog the drainage point. Thank you Robert for a job well done.

Review 75 (2024-05-31 - Rating: 5)
They came out to handle a sewer main line issue, Na arrived within an hour after I called. Na was great and fixed the problem. RotoRooter worked with my insurance for the claim I submitted for the repair. Easy and no headaches.

Review 76 (2024-10-10 - Rating: 5)
They show up at the appt. Time clean the drains. Did a inspection with a camera inform us of any problem. They were very professional and very kind. I would highly recommend them to others.

Review 77 (2024-09-13 - Rating: 4)
Good experience overall. Folks that came to the house were friendly and professional. Communication was a bit lacking as to who was coming to do what and when. Had to make a few calls.

Review 78 (2024-08-26 - Rating: 5)
Great service. The technician was very polite and cleaned up very well. Would highly recommend.

Review 79 (2024-08-19 - Rating: 5)
Adam was terrific! He got us all squared away! He was thorough and cleaned up nicely. Thank you!

Review 80 (2024-12-09 - Rating: 5)
Very professional and quick also answered any questions we had and was very nice to the children.

Review 81 (2024-12-09 - Rating: 5)
Ramiz was awesome and got the job done quickly! Very reasonable pricing!

Review 82 (2024-12-27 - Rating: 5)
Na did a fantastic, efficient job clearing our floor drain.

Review 83 (2024-07-02 - Rating: 5)
Make sure everything is clean before heading out! Happy to have him help again!

Review 84 (2024-04-03 - Rating: 5)
Roto-Rooter did an amazing job. Our main line backed up into our basement last night. I called at 730 and had a tech at my house by 945! Adam was super friendly and efficient! We had a really bad clog with bad tree roots. He took the time to clean them out and ensure that it was working properly! Then Nick came as well to scope things out. We got a same day free estimate to see what was causing our issues. Overall super impressed with the customer service, friendliness and efficiency of these two employees! Thanks again!!

Review 85 (2024-05-20 - Rating: 5)
Na Xiong from Roto-Rooter provided exceptional service! He arrived promptly, took the time to listen to my issue, and thoroughly assessed the situation before proceeding. Na was transparent throughout the process, explaining the potential causes and the steps he took to address them efficiently. His professionalism and clear communication made the experience stress-free. Highly recommend Na for any plumbing needs!

Review 86 (2024-03-13 - Rating: 5)
Brandon and Spencer did such a phenomenal job working with us on our new home. They were quick, efficient, knowledgeable, kind, and never pushy. Conversation was easy and I cannot thank them both enough! Highly recommend! Will 100% contact for every future service!

Review 87 (2024-10-15 - Rating: 5)
Na was polite, professional & friendly. Watched & engaged in conversation. He did a thorough job.

Review 88 (2024-03-27 - Rating: 5)
Got same day service with no extra charge. Costs were documented and clearly communicated. Jordan did a great job, and even fixed my amateur DIY attempts! Jordan was very respectful of my property, and very patient with me.

Review 89 (2024-07-22 - Rating: 5)
Very professional and helpful. Came in did his job and explained what the problem was, he was great! Would use to Roto Rooter again because of him.

Review 90 (2024-07-22 - Rating: 5)
Na, my service tech was very well informed. He was professional and courteous. I would recommend roto-rooter to anyone having issues with plumbing.

Review 91 (2024-12-13 - Rating: 5)
This is very good service .the staff are very friendly and helpful and very knowledgeable about the project.thank you for your help...good job

Review 92 (2024-07-24 - Rating: 5)
Always a great experience with these guys! Na was easy to talk to and was efficient at getting the work done and I value that most in a service!

Review 93 (2024-10-06 - Rating: 5)
Got here 30 mins after calling and had the drain clean out 30 mins after thet. Tech was professional and polite

Review 94 (2024-10-02 - Rating: 5)
Scheduling was easy and quick and our technician, Na, was incredibly respectful and explained everything thoroughly.

Review 95 (2024-03-10 - Rating: 5)
Scott C did an excellent job of clearing the clog in our drain. He was neat, efficient, and very personable. He was an exceptional technician with great customer skills. Service was very speedy, several hours from call for service to completion. Thank you!!

Review 96 (2024-02-22 - Rating: 5)
I had signed up for a future appointment but they reached out to me to see if I’d want someone to come the same day. All communication was fast, clear, and answered all my questions. My tech was great to explain everything and made me feel like I was in good hands from start to finish! My dad trusted Roto-Rooter and I do too.

Review 97 (2024-12-25 - Rating: 5)
Very fast and professional service. Tech was great to deal with.

Review 98 (2024-12-27 - Rating: 5)
Super fast getting on site and professional service! Thanks Na!

Review 99 (2024-05-01 - Rating: 5)
Na was awesome!!!! I had a middle of the night emergency and originally called Bonfe for service and they ended up being an absolute nightmare/terrible to work with due to lack of urgency with their techs. I called Roto rooter and a wonderful lady set me up with a 1 hour response at 8:00 and by 10:30 Na had come to clear my drainage lines to solve my issue! As a person that is not from here they handled everything with urgency and professionalism not to mention the service was quick with a very reasonable price. I will continue to use them in the future heaven forbid another issue arises, thank you Na and team!!!

Review 100 (2024-08-30 - Rating: 5)
Expert Plumber - Adam did a phenomenal job and also educated me about kitchen and main sewage. Very happy customer!!!

Review 101 (2024-03-13 - Rating: 5)
David was fantastic! He arrived within the time of my appointment, quickly assessed the situation and laid out possible outcomes. He was courteous and clean. I would recommend David and Roto rooter for any of your clogged drain issues.

Review 102 (2024-08-28 - Rating: 5)
Quick response and very friendly service. They seem to keep staff around for a long time which I think is a good sign.

Review 103 (2024-02-09 - Rating: 5)
I received a rapid response for my drain clog. The Tech, Brian, worked quickly and kept me apprised as the procedure progressed. Overall a satisfactory appointment (and a stress reducer). The phone person taking my original call was pleasant and professional, which is always a good start to the service experience.

Review 104 (2024-07-29 - Rating: 5)
Ramiz was very friendly and professional. Had my clogged kitchen sink cleared in about an hour. Definitely recommend!

Review 105 (2024-07-17 - Rating: 5)
Na was fantastic, really helpful, efficient, and professional with fixing our clogged bathroom sink drain. Would definitely use again!

Review 106 (2024-04-03 - Rating: 5)
Super professional and on time. Jordan did a great job getting whatever was suck in the line unstuck. He even went the extra mile and reattached my utility sink even though I was the one that disconnected it. Was in and out in under an hour. Would use again.

Review 107 (2024-07-29 - Rating: 5)
Na was friendly, efficient, and got here promptly! He resolved the issue in a timely manner. Great service!

Review 108 (2024-06-01 - Rating: 5)
Roto-rooter showed up fast when our floor drain was backing up. The Plumber was very friendly and had the job done quick.Would highly recommend.

Review 109 (2024-03-23 - Rating: 5)
Excellent service from the initial phone call to the in home service and the explanation of cleaning options. Extremely satisfied and issues were cleared up so quickly. I appreciate how professional and kind everybody was. Would 100% recommend!

Review 110 (2024-09-13 - Rating: 5)
Gabe was excellent and very professional and courteous. I will recommend Rotor Rooter to friends.

Review 111 (2025-01-03 - Rating: 5)
Ny was very prompt and courteous. He answered my questions and finished the job quickly. Very pleasant individual.

Review 112 (2024-06-21 - Rating: 5)
Very fast and polite, helped me snake a separated mainline filled with roots

Review 113 (2024-03-27 - Rating: 5)
I am very happy with the service I received from Roto-Rooter. Jordan, the tech, was on time and courteous. He detailed the work he would perform and the cost. I would absolutely recommend and use again.

Review 114 (2024-08-30 - Rating: 5)
Na came to unclog our floor drain. He was polite and professional and unclogged our drain in a timely manner.

Review 115 (2024-04-10 - Rating: 5)
Same day service?? Unheard of! I called this morning, explained what was going on and had a technician, Na, At my door within an hour. He explained exactly what was going on and how it would be fixed and prevented in the future. Thanks Rotto Rooter for the prompt service. You will definitely be recommended to friends and family for their plumbing needs.

Review 116 (2023-12-22 - Rating: 5)
Had a sewer line backup with about an inch of water in the basement. Called Roto-rooter. The lady answering was very nice and said they had a tech in the area. They could be out within several hours. Got a text 45 minutes later from the tech that he would be here in 30 minutes. When he arrived he looked at the problem and proceeded to snake the drain lines. After about an hour of work all was well. He was very professional and thorough.

Review 117 (2024-06-25 - Rating: 5)
Our technician, Na, was awesome! He was courteous, helpful and professional. I would highly recommend Roto Rooter.

Review 118 (2023-08-12 - Rating: 5)
I called and was given a time line when our guy would be at our home. He was very prompt and started work immediately. He gave us the estimate and within an hour all was finished and cleaned. Joe explained all he was doing and gave us a part number to replace the old piece.While other businesses were charging way too much just to come out RotoRooter did not and they were very reasonable in their charges. If you have a senior citizen or a military veteran they offer a very nice discount. All in all I will definitely call and use this company again. Thank you Joe and Braden for your help.

Review 119 (2024-05-21 - Rating: 5)
The technician was very clear in what needed to be done. The job was completed very fast with no complications. Also the service was very prompt from the time I called until the time he got to my house.

Review 120 (2023-02-27 - Rating: 5)
David was amazing. Unfortunately we had to have service done on a Sunday and he was great/positive throughout the entire repair. He explained everything extremely well so that I was able to understand what was broken/fixed and knew what I paid for. My puppy barks a lot and gets very excited about new people and he handled her really well and was super nice about it. :) I will for sure request to have him come back if we ever need service again.

Review 121 (2024-09-11 - Rating: 5)
Took care of our clogged floor drain right away. Cleaned up after and great customer service.

Review 122 (2024-07-12 - Rating: 5)
Great work- very professional. Very responsive to my drain backing up this morning. Would hire again!

Review 123 (2024-08-13 - Rating: 5)
Quick, came out in about 45 minutes after I called. Professional and have great tips and tricks.

Review 124 (2024-08-11 - Rating: 5)
Arrived early, very friendly and professional, and quickly unclogged our kitchen drain.

Review 125 (2024-07-16 - Rating: 5)
Our main line was backing up into the house. Na was able to be at our home within an hour and took care of the issue right away.

Review 126 (2024-02-24 - Rating: 5)
Dave immediately identified the problem and quickly made the necessary repairs. He was also diligent in following all the safety and cleanliness protocols. We really appreciated him taking the time to explain what happened and how to prevent another problem

Review 127 (2024-08-20 - Rating: 5)
Na, our Rooter, was fast, knowledge, didnt give up!! Very thorough.Thank you!

Review 128 (2024-03-12 - Rating: 5)
I had a very great experience with a very knowledgeable plumber! They provided same-day service and although the price was a little higher than I would have liked to pay, the service was impeccable. I will definitely use them again (although I hope I never have to) 😁

Review 129 (2023-11-17 - Rating: 4)
Fast response and someone at my house within an hour and a half of calling. Technician was amazing and helpful. Great at fixing the clogs and providing education.Only criticism is that they won’t quote you before they get there when they easily could. This puts you in a position where once they’re out there you’re likely to go with them. Also, cost per drain was waaay expensive. $470 for about 45 minutes of work. Next time I will shop and get someone who’s will give a quote ahead of time.

Review 130 (2023-11-24 - Rating: 5)
They were kind to come out on a holiday morning as we asked for 1130 the night before. They provided clear pricing and advised of adjustments when necessary. They were thorough in finding the issue and explaining the solution they could provide today. They also provided suggestions to prevent issues and make the process easier in the future if/when new problems arise. Throughout the whole interaction they were friendly and professional.

Review 131 (2024-02-10 - Rating: 5)
He arrived promptly! Very kind and was able to fix the issue quickly, good explanation on what the issue was too’ Highly recommend ! Thank you for great service! I would definitely call for any service in the future😊

Review 132 (2024-04-29 - Rating: 5)
Got a quote the same day I called and they came out the next morning to swap out my water heater.

Review 133 (2024-12-26 - Rating: 5)
Backed up system tech was out in 30 minutes and completed the work in 45 minutes.

Review 134 (2025-01-03 - Rating: 5)
Roto Rooter always provide a reliable service. The plumber arrived on time and did a great job draining the clogged kitchen sink.

Review 135 (2024-11-04 - Rating: 5)
Na was my technician and he was great! Very professional!

Review 136 (2024-05-24 - Rating: 5)
Jameson was awesome! He was so helpful and explained to me everything that he was doing. He is very knowledgeable, and I am calling him again when I need him! Hes awesome!!!!!!!!!!!!

Review 137 (2024-11-13 - Rating: 5)
Na X. did an amazing job! Such great service!

Review 138 (2023-09-07 - Rating: 5)
I have utilize the services of Roto router and they’re very professional technicians a few times now. Each time is been an excellent experience, and I was given great information and not sold a bill of goods that was without value. This was an excellent experience, and I have a game plan for what is going to happen going forward.

Review 139 (2024-09-13 - Rating: 5)
Adam was awesome! Worked very fast and great to talk to.

Review 140 (2024-05-14 - Rating: 5)
Na was exceptional! Came quickly, cleaned the pipe that was having issues three times, ensured everything was running smooth before leaving and was very fun to talk to and answered all my questions!

Review 141 (2024-07-19 - Rating: 5)
Experience was quick and easy. Na was very helpful and quick with getting our toilet unclogged!

Review 142 (2024-09-25 - Rating: 5)
Adam was fantastic, they were at the house within an hour & unclogged the drain!

Review 143 (2024-07-22 - Rating: 5)
The technician came right away, explained the problem, and fixed it immediately. He was courteous and quick!

Review 144 (2024-06-25 - Rating: 5)
Nice man named Na came over and was very helpful, he was able to unclog my basement drain with long snake. And left the area clean! Thanks for your help!

Review 145 (2024-06-12 - Rating: 5)
Na came early and was very polite. Excellent work and thorough from start to finish. Good worker!

Review 146 (2024-01-21 - Rating: 5)
Called for service with a floor drain and the tech showed up right on time. Did what was possible to avoid costly service before doing what was needed. Great service, great tech, very courteous. Highly recommend.Called them again and Brad and team really came through for us. Prompt service and great advice. Thanks, Brad and the whole RR team.

Review 147 (2023-05-30 - Rating: 5)
David came to our house today to fix a backed up drain. He was courteous, kind, and clear with every answer to my questions. I was impressed with his efficiency and know-how. Highly recommend Roto-rooter, and David in particular. Davids work ethic made it worth the price, even if it was a slightly higher amount than expected.

Review 148 (2024-11-02 - Rating: 5)
Very prompt, respectful, and honest. Great service!

Review 149 (2023-05-01 - Rating: 5)
Joe was absolutely phenomenal! Took the time to troubleshoot and diagnose all the issues we were having. He went above and beyond with his time, explanations, and quality of work. Spent hours not only getting the job done but doing it to the highest standard one could hope for. I will definitely be recommending Joe and the Roto-Rooters for any services they provide!

Review 150 (2024-08-09 - Rating: 5)
Tech was great! Very punctual, informative and gave some very helpful advise.

Review 151 (2023-08-21 - Rating: 5)
I was able to contact and book a time to have our kitchen sink and drain cleaned on a Sunday. We own a home in Richfield built in the 40s with no disposal. The backage we experienced was unmanageable for us and Roto-rooter came up very clutch.It was easy to schedule our appointment on their website and I did that in a matter of moments. The next day, a dispatcher called and offered me an earlier time. This worked great for us since it was a weekend.Harlee arrived and was very thorough. He gave me solid advice on how to manage our sink issues and even replaced a part that he noticed was cracked.I was happy to pay a premium for their service because it really did make a huge difference. The convenience factor alone would bring me back if Im ever in a pinch or need solid service in an efficient time.

Review 152 (2024-12-31 - Rating: 5)
The guys were here when they said they would be, Efficient, explained everything. I will use them again!

Review 153 (2024-03-27 - Rating: 5)
Floor drain backed up on the snowiest day of winter. Na arrived in less than an hour and was polite and efficient. Price was reasonable as well.

Review 154 (2023-10-27 - Rating: 5)
Very helpful when we had a plumbing emergency. Great communication, financing available with 0% interest, reps who really seemed to care. Even got the fix done a day earlier than planned.

Review 155 (2023-07-19 - Rating: 5)
Our technician David was friendly and professional and got our clogged pipes cleared efficiently and was in and out quickly. We have received service from Roto rooter once before and they honored their warranty. We will continue to use/recommend them for any future needs.

Review 156 (2023-09-24 - Rating: 5)
As newish homeowners, we were in a bit of a panic when our basement bathroom and floor drains backed up! Roto-Rooter was able to send someone out immediately, and Rob (our tech) was punctual, answered all questions, and did an excellent job cleaning out the main line. Brandon was then able to scope the line and offer recs for the future. We are so grateful they were able to help on a Sunday afternoon!

Review 157 (2024-08-02 - Rating: 5)
Job well done! Na Xiong is very professional and great to work with.

Review 158 (2024-12-01 - Rating: 5)
Na, my technician came out within hour of when I scheduled an appointment to get my sink cleared. Very happy with service. The price seemed high to me, but I found a $75 off coupon on their site that helped.

Review 159 (2023-06-23 - Rating: 5)
I called around 9am and someone could have been there in an hour but I wouldn’t have been home so Rob arrived around 3. It’s been 3 years since using roto-rooter and the prices have increased quite a bit. Main drain and a floorDrain would have cost $776. Luckily only the floor drain actually needed to be cleaned so it cost $457. Obviously, same day service increases the cost? I could have gone with another reputable company and had both drains cleaned for $550 but would have had to wait 5 days. 5 stars for service and 3 stars for price.

Review 160 (2023-08-25 - Rating: 5)
What a great experience! This is my 2nd time using Roto-Rooter. Was very hesitant on calling them again as the first time wasnt bad but it wasnt great. David was very knowledgeable and knew what he was doing. We were able to locate some access point that I never knew of thanks to him and his field supervisor Devin. Devin was also helpful when examining the sewer line. When the line still had roots in there, David went back again and clean them out again. Will be recommending them to friends and Co-workers!

Review 161 (2024-10-31 - Rating: 5)
Very timely and efficient and did a great job unclogging my sewer

Review 162 (2023-04-27 - Rating: 5)
Called Saturday morning when it became obvious that our main drain line was clogged and we would need help clearing it out. Was told someone would be out in about two hours. Less than an hour later out technician, Andrew, was there to save the day. Andrew was very friendly and courteous and got right to work on our drain. He explained what he was doing and why, and didnt mind me standing nearby to watch. Took a bit of work, but he diligently worked on the problem and after a bit the clog was cleared out. Andrew had called another technician to bring over a camera to run down the line to verify there was no major problems with the line. Spence inspected the line all the way to the junction with the city sewer line and pointed out an area that may need attention in the future and explained what to look for and how to avoid future problems. The whole crew were a pleasure to work with and I wont hesitate to call again for any issues that may arise and Ill happily recommend their services to anyone in need. Thanks again to all involved.

Review 163 (2023-05-06 - Rating: 5)
I was pleasantly surprised when I called on a Saturday that someone could come out within the next 2 hours! Everyone I talked to was courteous and helpful. The plumber arrived when he was supposed to and was professional, pleasant, knowledgeable and thorough. It was a very good experience.

Review 164 (2024-05-26 - Rating: 5)
I was extremely satisfied with the service I received from Roto Rooter. I was able to get help within a short period of time which was very helpful to me.

Review 165 (2024-11-30 - Rating: 5)
Chris Limberg was the best. He did an awesome job repairing the leak under the sink in my bathroom and repairing the shut off valve and rebuild the toilet.I have ordered a new vanity for my bathroom and will request Chris to install it when I receive it. Thanks to Chris.

Review 166 (2023-08-12 - Rating: 4)
I have to say they did a good job and were very prompt. However, having just moved to the cities I thought it was fairly expensive.Our home is new construction about 18 months. We had a clogged kitchen drain and it took maybe 20 minutes total. Cost around $500.I was told they charge a flat fee no matter if it takes 15 minutes or 4 hours.I dont know if this is typical but I was surprised.

Review 167 (2024-05-03 - Rating: 5)
Na was fantastic! Friendly and professional, he got the job done quickly and went above and beyond to make sure we were taken care of and had resources if we had any questions.

Review 168 (2023-09-02 - Rating: 5)
There was a very short wait time frame m when we called about our issue to the time a service person arrived.Adam was very friendly, informative, and left no mess behind. Highly recommend Adam.Thanks for a working kitchen drain.🙂

Review 169 (2024-06-11 - Rating: 5)
Fix our drain issues. Explained some of the issues that were causing it and some remedies to avoid in the future. Adam was great and knowledgeable.

Review 170 (2024-02-18 - Rating: 5)
Jesse and Tim came out to assess our sewer and they were excellent. They cleaned it out for us. educated us about the line, and gave us tips for keeping it clean and maintaining it.

Review 171 (2023-07-19 - Rating: 5)
Super impressed with the customer service and the prompt response. I called this morning and a technician showed up within an hour. Technician was very informative and helpful, he explained the entire process clearly. Would definitely recommend and will call again if needed!

Review 172 (2024-03-13 - Rating: 5)
Excellent service by Jamison. He explained things very well and was very professional. Thank you for the prompt response—30 minutes after we called!

Review 173 (2023-06-26 - Rating: 5)
David showed up within 30 minutes of our call on a Sunday. He was very professional and did a good job of explaining what he was going to do to remove the clog. He was in and out in a couple hours. Thank you!

Review 174 (2023-09-30 - Rating: 5)
Andrew was awesome! He not only knew what he was doing, he set us at ease about the process and aftercare. We are grateful for his efficient work and the way he put us at ease.

Review 175 (2024-11-23 - Rating: 5)
Tech was very polite, professional and definitely knows his job. Could not have been more happy with how things went. Got here within an hour of phone call to get service. Will highly recommend them for service to anyone if they need it.

Review 176 (2023-03-22 - Rating: 5)
Fantastic service from SchedulingBrian was my plumber, he was great. Knowledgeable and dedicated dude. Showed his work, was frank and clear in his explanations.Turns out were both from Milwaukee and it was great to make that personal connection!And for what Im paying, I sure hope Roto Rooter takes real good care of their people.

Review 177 (2024-12-13 - Rating: 5)
He was kind and courteous. Found the problem and fixed it in a timely matter. Very professional. I would highly recommend Roto-Rooter to all my friends and family. Thank you.

Review 178 (2023-08-13 - Rating: 5)
I called about a backup in the basement and they were out within of me calling. Brad was great and got rid of the issue. Looks like we have tree roots deal with. Nick also came out and put a camera down the line. Learned a lot about our pipes so hopefully no more backups or at least fewer for my lifetime

Review 179 (2024-09-02 - Rating: 5)
Ramiz was helpful, fast, and came on Labor Day. Awesome service.

Review 180 (2024-12-27 - Rating: 5)
Na was very diligent and thorough in his work.

Review 181 (2024-07-18 - Rating: 5)
The technician was very professional, fast and efficient. I give him my highest rating.

Review 182 (2024-11-25 - Rating: 5)
Chris,Offers exceptional friendly service!!!Took the time to explain the details of our gas leak problem and in addition figured out why our shower wasn’t producing hot water. We give him an A ++ rating!!!

Review 183 (2023-02-18 - Rating: 5)
Andrew was fantastic! Not only did he diagnose and fix the problem my parents were having quickly but was also very personable, polite, friendly and helpful. We highly recommend him!

Review 184 (2024-03-01 - Rating: 5)
Jesse was extremely helpful! Great customer service! I would give more than 5 stars if I could! Thank you again and highly recommend!

Review 185 (2024-12-17 - Rating: 5)
Polite fast and efficent, Na fid a great job

Review 186 (2024-12-10 - Rating: 4)
Na was VERY polite and efficientAnswered all my questions and concerns. Did his job and cleaned up afterwards.I just wish that 10-15minutes of snaking the drain wasn’t so expensive.

Review 187 (2023-04-21 - Rating: 5)
The company called before they came to my house, which I appreciate. Brad, the service tech was friendly and didnt try to push extra services. He also was very informative about steps I could take to keep my drain clear. I would recommend based on this experience.

Review 188 (2023-09-17 - Rating: 5)
The plumbers at Roto-Rooter solved my plumbing issues, helped me file an insurance claim, and walked me through the process of obtaining financing for unexpected work. They were professional, courteous, and great to work with! They also showed up on a Sunday morning on short notice.

Review 189 (2024-03-15 - Rating: 5)
Called Roto-Rooter on March 10, 2024 for an estimate for a sewer line repair. A gentleman named Robert came out to my Moms house and quoted about $15,000 and change for repairs. My Moms trees over time and the roots from said trees finally took out the line caused a back flow of water flooding my Moms basement. Robert did a bore scope in the line and we saw the blockage.On March 13 the work started, and on March 14 it was finally done. Some things happened that wasnt Roto-Rooters fault. One was a blockage in the main city sewer line that the City of Eagan water department had to come out to clear out the blockage from another home across the street. Once the City got done the Roto-Rooter crew could finish the job. I feel for the folks across the street tho as they will be going thru the same situation soon. Second was a water main break on Emerald Ln. and Topaz Dr. that just happened to have to happen at the start of the project in which the City of Eagan water department fixed by 7:30 pm. Needless to say many things werent in our favor those two days or Roto-Rooter either. Lol.Roto-Rooter dug a ten foot hole near the curb of my Moms property and inserted a pipe liner from her property to the city tap where the roots were protruding into the pipe. There were a lot of roots pulled up as a result and not to mention my Moms sprinkler lines too which were repaired by the techs after job completion. In conclusion the job was professionally done, and the price was reasonable compared to Bonfe that wanted $24,000 to do the job. Geez.Roto-Rooter does offer military discounts as me and my Mom are military retirees on fixed incomes. Would recommend to any veteran or non veteran who needs emergency repair work at a reasonable price.

Review 190 (2023-08-12 - Rating: 5)
Its really nice when you have a semi-emergent plumbing problem and Roto-Rooter shows up within the hour. Yay! Our rescuer was Richard. He knew all the problem areas to check, and it was a tough one to find. Not only because he solved our problem, but in the two hours he was at our house his attitude was upbeat and helpful. This is a huge deal when I was having a plumbing problem I understand nothing about.

Review 191 (2024-07-01 - Rating: 5)
Jordan was very communicative and walked me step by step on the process he was doing. Would recommend 💯

Review 192 (2023-09-03 - Rating: 5)
Today we had our drained cleaned because our kitchen sink was clogged. Adam arrived on time, was so nice and so helpful. The job was completed quickly and efficiently. Thank you Adam!