Roto-Rooter Plumbing & Water Cleanup

Located in Minneapolis, Minnesota

Address: 7111 W Broadway #204, Brooklyn Park, MN 55428, United States

Phone: +1 612-913-5071

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-26 - Rating: 5)
Scheduling was a breeze and excellent communication leading up to the appointment. Needed our kitchen sink drain fixed! Our technician, Lo, was very professional and easy to talk with. He explained everything and even gave some great advice. Problem solved! Highly recommend mostly because Lo was amazing. Thank you!

Review 2 (2024-12-22 - Rating: 5)
I called them out late on a Sunday because sewage suddenly started backing up into our basement! They came quickly and worked really hard both to fix the problem and to try to find the cheapest way to do it to save us money! They also gave me great advice about preventing problems in the future.

Review 3 (2024-08-31 - Rating: 5)
Roto Rooter was prompt, technician extremely friendly, professional, and willing to answer all the questions I had about the issue as well as general plumbing for the house. Efficient and made the proceeds less stressful. Would highly recommend and use again.Also found the “root” of the problem!

Review 4 (2024-11-26 - Rating: 5)
Lo and the rest of the team were very professional in working with me and resolving my issue. Lo was very clear on what he was doing and how he was going about working towards solving my problem. I had a clear understanding of what was occurring and what the outcome would be.Lo has a very bright future ahead of him.

Review 5 (2024-09-06 - Rating: 5)
Will did a great job! Was in and out within an hour. I dont know a thing about plumbing, but his explanation was clear and the fix was very fast. Would definitely go with Will and Roto rooter again.

Review 6 (2024-11-22 - Rating: 5)
Awesome service technician came out in an hour on a Saturday. Roto Rooted the mainline sewer of roots and went on his merry way. Left a happy and satisfied customer. Thanks, Roto Rooter!

Review 7 (2024-08-03 - Rating: 5)
Brad was super helpful, knowledgeable, and calm - which is what we needed after needing to call a plumber on a Sunday. It was not an ideal situation, but we appreciated him coming over within 45 minutes of calling and helping unclog our floor drain under our washing machine. 5/5 speed + customer service!

Review 8 (2024-12-18 - Rating: 5)
Someone came out on a Sunday evening and was able to clean out a backed up drain in about a half hour. Very courteous and prompt service. I was relieved it could be taken care of right away.

Review 9 (2024-11-23 - Rating: 5)
Technician was very respectful, knowledgeable and attentive to our questions. He explained everything he was doing. I would totally recommend him!!

Review 10 (2024-06-16 - Rating: 5)
Kevin is one of the nicest and most respectable guys Ive met working in the maintenance field as well as being knowledgeable. He went out of his way to make sure he wasnt going to be charging for no result and even contacted the Public Works guys to get a confirmation that there was in fact City plumbing issues due to nearby construction. This is the second time hes gone above and beyond expectations to help /me/ specifically diagnose and address issues with buildings I maintain, and I can imagine Im not the only one hes helped greatly. Thanks again!

Review 11 (2024-09-23 - Rating: 5)
Had a very slow draining sink all weekend - he got here by early Monday afternoon and it was quickly fixed. Very quick, effective, and polite. Would recommend.

Review 12 (2024-08-22 - Rating: 5)
Allister was very helpful and knowledgeable. He gave us some great tips for reducing these issues in the future. He was very positive and personable. It was great to work with him.

Review 13 (2024-08-02 - Rating: 4)
I was able to get an appointment quickly for a clogged bath tub. The agent was prompt and friendly and thoroughly explained the problem and approach to fixing it. I would have given 5 stars but I had sticker shock over the $400 price for unclogging one drain.

Review 14 (2024-07-09 - Rating: 5)
Had water backing up in my basement and they were out to my home within 45 minutes of me calling. Service technician was very friendly and helpful. Addressed the problem and gave me a few options for preventative maintenance. Will use this company with any of my plumbing needs.

Review 15 (2024-12-03 - Rating: 5)
Lo did a great job! Quickly assessed the problem and fixed it in less than an hour- clean up included! Highly recommend!

Review 16 (2024-05-01 - Rating: 5)
William was the tech that did the work. Cordial, fast, efficient. A+ All done, no mess. Getting the appointment scheduled with Fred was easy and flexible for me. A call 30 minutes ahead of arrival, letting me know who the tech was, was helpful too.

Review 17 (2024-04-18 - Rating: 5)
Awesome service! Aleister the service tech was one of the best from Any plumbing company I have used. He took his time explaining what he was doing to our basement drain, gave great tips on how to minimize lint and other clogging things and was so very friendly. I already ordered what he recommended! Top Notch! Thank you! Will always use Roto Rooter!

Review 18 (2024-06-17 - Rating: 5)
Aleister was friendly and professional. He explained what he will have to do and told me the worst case scenario if he can’t remove the bracelet and unclog the toilet. He was quick and fast and done within 15mins. He was able to unclog my toilet and give me advice.

Review 19 (2024-09-23 - Rating: 5)
Isaac and Alister were prompt, incredibly kind and knowledgeable. I would highly recommend Roto Rooter to anyone!

Review 20 (2024-11-27 - Rating: 5)
Friendly, great service, did a thorough job. We appreciate the work. Thank you

Review 21 (2024-02-07 - Rating: 5)
Roto-Rooter did a great job with our service request. They came earlier than scheduled, which was helpful. They also explained all of our options as well as sharing the video footage of our sewer pipe issues. Very happy with the service and would recommend to others.

Review 22 (2024-09-17 - Rating: 5)
Will was great. Explained details and gave us options. We would call him again for service!.

Review 23 (2024-09-24 - Rating: 5)
Great customer service. Knowledgeable, professional and quick to get the job done! Would recommend 100x over!! Thank you!

Review 24 (2024-09-13 - Rating: 5)
Our Tech was very knowledgeable and friendly. We appreciated his work and advice.

Review 25 (2024-07-27 - Rating: 5)
My main drain backed up. Called and kevin was there within a hour. He did great work and was in/out!

Review 26 (2024-11-23 - Rating: 5)
Very satisfied with service. The technician was fast, efficient and very helpful. Thank you

Review 27 (2024-04-05 - Rating: 5)
Arrived quickly, got set up and cleaned out the drain. Kevin explained how the water jet snake worked and cleaned everything up when he was finished. Less than 2 hours from the time I had heard there was a problem until problem was solved. Will recommend to anyone who needs drain service.

Review 28 (2024-07-04 - Rating: 5)
Excellent communication. Allen was professional & curtious - arrived within the time frame and fixed the problem in under an hour. Highly recommend.

Review 29 (2024-03-31 - Rating: 5)
Aleister was friendly, prompt, and did a fantastic job clearing our clogged bathtub drain. He also came out on a holiday, which we really appreciate. I would recommend Roto Rooter to anyone with urgent plumbing needs. Thanks so much!

Review 30 (2024-05-30 - Rating: 5)
Excellent experience. The technician arrived right on time and was very knowledgeable and helped troubleshoot the issue. He walked me through everything he was doing in a clear manner and was very friendly. A great experience overall!

Review 31 (2024-05-06 - Rating: 5)
The very same day that I called for a kitchen blockage issue, they arrived in a few hours. Quick service, professionally done and the handyman was friendly.They are a bit pricy but I definitely recommend and will reuse their services.Thank you!

Review 32 (2024-01-24 - Rating: 5)
Highly recommend Roto-Rooter and plumbing! Extremely easy to schedule an appointment online. They were able to come out same day of making the appointment. The technician David was professional and did great work. Would use their services again!

Review 33 (2023-09-14 - Rating: 5)
Robert was very informative! He came out and assessed our issue with a floor drain that has periodically been backing up. He was able to guide me in the right direction and didnt pressure me to buy anything necessary. These guys will be my first call when I have an issue with a clogged drain again in the future for sure!I highly recommend their services. They were out here in a matter of a couple hours after I filled out the request online. Pretty rare you get that kind of service nowadays!

Review 34 (2024-06-24 - Rating: 5)
Wonderful customer service. I called on Saturday morning for an emergency pipe backing up in our basement and they had a team out in less than an hour.

Review 35 (2024-03-16 - Rating: 5)
Kevin did an outstanding job at the store I work at. We had a toilet that would get clogged. I augured it dozens of times. I replaced the toilet. We had multiple techs come out. Noone could find the reason for the multiple clogs. Kevin came to the store for a clogged line. I asked his opinion on the toilet issue. After he unclogged the line, looked at the toilet. He solved the ongoing problem that had plague the store for 18 months. Kevin was courteous, professional and took the time to explain what he discovered. Job well done Kevin.

Review 36 (2024-03-21 - Rating: 5)
Aleister was great! Super polite, explained what we could do to fix the issue on our own the next time around, and was in and out quickly! Roto rooter got here within an hour of me calling which was awesome!

Review 37 (2024-06-28 - Rating: 5)
Professional, friendly, fast service. Both team members took the time to explain what was going on and laid out very clear expectations. Grateful for their expertise!

Review 38 (2024-05-10 - Rating: 5)
Roto-Rooter was the best responding 24/7 plumbing company. While others were putting me off until the next day. They were there in less than 2 hours from my phone call.

Review 39 (2024-03-22 - Rating: 5)
Technician was here within 1.5 hours from my call and completed all work within 30 minutes. Explained what he wanted to do, gave me options and up front pricing. Explained what he found and demonstrated the issue was resolved.

Review 40 (2024-03-01 - Rating: 5)
The young man who has only been with the company a year and a half came out earlier than expected so we had a dog we couldn’t keep in a room by herself so he was calm while he got barked at (loudly) until my son came home. The technician was very kind and listened to all of my many questions about how to diagnose the water leakage and how I tried to first. It was coming from the floor drain under the laundry tub. Please give that young man a raise, he worked a long time and was very customer focused.

Review 41 (2024-02-05 - Rating: 5)
David with Roto Rooter was very quick to locate and fix our plumbing issue. He walked us through all options before working and then fixed issue fully with no mess. We highly recommend this complaint for any plumbing needs.

Review 42 (2023-07-07 - Rating: 5)
I had a drain in my basement which stopped draining. My laundry wouldn’t drain because of it. I called dispatch and they were really nice and helpful! The technician arrived within 30 minutes. He helped me with my home warranty claim and had the drain cleared within a short time. In under an hour I was fixed and ready to do laundry again. He was great and very nice and professional! I would definitely use Rotor Rooter again! Great job. 10/10!

Review 43 (2024-01-22 - Rating: 5)
Roto rooter has been absolutely amazing to work with. I had some major issues with my sewer line, basement flooding among other things, they have made everything so easy for me. They explain everything so well and are so kind and understanding with how stressful everything has been. They always do a great job getting things fixed super fast. I will continue to use roto rooter for any plumbing issues I ever have!

Review 44 (2024-06-04 - Rating: 5)
William arrived same day of the request. Very professional, polite, did an amazing job! Highly recommend!

Review 45 (2024-03-01 - Rating: 5)
Technician was very courteous and professional. The price was higher than I was expecting, but they came within an hour of my requesting their service so it was super convenient getting the sink clog taken care of.

Review 46 (2024-07-20 - Rating: 5)
The techs were very pleasant, knowledgeable and cleaned up their mess! They were truly wonderful!

Review 47 (2024-06-03 - Rating: 5)
Spencer was great informed me of all my options regarding drain. Answered all my questions. Hes good at his job and patient with clients.

Review 48 (2023-08-24 - Rating: 5)
Excellent experience with Roto Rooter and Will. We could book an appointment at a date and time that was convenient for us, and the team followed up to confirm the logistics and service. Will spent time both fixing our problem and providing helpful insight to us so that we can take better care of our plumbing. Great service!

Review 49 (2024-08-15 - Rating: 5)
Kevin was very knowledgeable and helpful solving our drain issues. Very enjoyable experience.

Review 50 (2024-02-09 - Rating: 5)
Brian showed up on time after contacting us. He communicated what he was going to do and what he observed and reasons why the issue was occurring. He completed his work in a timely manner. Thank you for your work.

Review 51 (2023-08-28 - Rating: 5)
We had a small pipe leak that needed to be fixed fast. Ron came out within an hour of contacting Roto-Rooter, assessed the situation, gave a clear estimate of cost and time, and got to work right away resolving the leak. The repair looked great, no mess was left behind and we couldn’t be happier. Would recommend Roto-Rooter to anyone. Quick and efficient work and they are all super friendly.

Review 52 (2023-05-09 - Rating: 5)
Dave was wonderful! Fixed our plumbing issues extremely quick and offered us future advice. We are first time home owners, so that is very much appreciated and valuable. He let us ask any questions we had and was very professional.

Review 53 (2024-01-20 - Rating: 5)
Brian was very knowledgeable and did a great job solving our clogged sewer pipe. We had a good experience throughout the scheduling process to getting the issue resolved.

Review 54 (2023-08-29 - Rating: 5)
Alan showed up right in time and gave a courtesy call prior to arriving. He was very friendly and addressed our plumbing issue in a very timely manner. Would definitely use them and recommend to anyone!

Review 55 (2023-08-25 - Rating: 5)
I called with a water leak and tried many other places to be told it would be days to come out. Ron from Roto-Rooter was able to come out in 45 minutes! They are my go to now for plumbing issues! Ron was very knowledgeable, kind and helpful! Definitely recommend!

Review 56 (2024-08-04 - Rating: 5)
William was great! Prompt. Informative. Helpful. Very Professional!

Review 57 (2024-01-24 - Rating: 5)
Robert was did a great job today helping me clear my main drain. He was prompt and friendly resolving my issue quickly. I would highly recommend!

Review 58 (2023-07-31 - Rating: 5)
Will came out quickly (within 2 hours of calling) and fixed my toilet right away. He provided his expertise on future issues we may run into and provided some solutions on how to prevent problems. He was very friendly and professional

Review 59 (2023-11-13 - Rating: 5)
They were very helpful in assisting me with my tub leak. Carlos, was especially considerate, friendly and flexible with my schedule. They do a good job at employing experienced and reliable people.

Review 60 (2024-01-31 - Rating: 5)
All of my experiences with Roto-Rooter have been on time, Pleasant, and professional. With knowledgeable people. I feel like I can trust them.

Review 61 (2024-05-25 - Rating: 5)
Called Roto Rooter for a plugged floor drain they said they could have a tech show up within an hour, William from Roto Rooter showed up within 15 minutes and did a fantastic job, he was fast and efficient, throughly explained what he was going to do to check and make sure what the problem actually was and take care of the issue.

Review 62 (2023-02-05 - Rating: 5)
Had a main line backup. Called Roto around 1 pm, they were able to dispatch someone by 3 pm. David was very informative and did a great job! Found a drain back up as well and was able to get a discount on it. Then they had their manager/supervisor come and put a camera down the main drain to make sure there was no bigger damage or blockage. So happy to have the drains working.

Review 63 (2024-08-04 - Rating: 5)
Aleister was very helpful, Friendly and knowledgeable and was able to unclog the drain in short time

Review 64 (2024-07-20 - Rating: 5)
Alcister is a very nice guy and explained very well what is the problem is. He is excellent.

Review 65 (2024-07-08 - Rating: 5)
Great service! Tech was funny and courteous! Same day service and quickly cleared the clog!

Review 66 (2023-02-09 - Rating: 4)
This was the second time Roto Rooters had to come out in two months. They were not able to guarantee the initial fix would last, but we didn’t think it would be only two months later! The timeliness of getting out here was great showing up within 45 minutes of my call. Wish they would have been more detailed on the issue so we didn’t have to get resolved again within two months for the same issue.

Review 67 (2024-01-20 - Rating: 5)
I had to call Roto-Rooter on an emergency basis. They got to my house quickly and the job was completed efficiently. Rob was very friendly and helpful.

Review 68 (2023-04-17 - Rating: 5)
We had Will come out to clean our floor drain after a load of laundry left standing water in our basement. Booked the appt online and they were here within a couple hours! Will was very professional, nice, and efficient! Would highly recommend!

Review 69 (2024-08-25 - Rating: 5)
Alister was fantastic. Great experience! Thank you!

Review 70 (2021-12-26 - Rating: 5)
We had our floor drain in the laundry room back up, due to sludge collecting overtime in the branch line. This happened in the the day before a holiday. The people on the phone arranging the appointment were friendly and office staff stayed in touch frequently when the plumbers were running behind. Jake and his team member came and we’re able to diagnose the issue immediately and clean out the pipe/solve the issue within 20 minutes. They were friendly, fast and gave great advice on how we could prevent something like this from happening again. Would definitely recommend!

Review 71 (2023-05-30 - Rating: 5)
Dave and the RR team were great. I can’t believe they were able to show up on such short notice. They not only cleaned my drain but inspected the sewer line and offered to have the carpet replaced. Couldn’t ask for more.

Review 72 (2023-08-08 - Rating: 5)
It was awesome they were able to get someone to my house so quickly the same day I called. Both guys were very nice and professional and went over the different pricing options before starting the work.

Review 73 (2023-01-05 - Rating: 5)
These guys are great! David showed up less than an hour after I made the request and fixed up our plumbing issue within a couple of hours. Very friendly and professional. Would recommend to anyone!

Review 74 (2024-02-10 - Rating: 5)
Tech kept me up to date on the work being completed, the time frame to complete, and provided money saving tips to help avoid clogged drains in the future. Than you!

Review 75 (2023-03-29 - Rating: 5)
Job was extremely well done. The previous installers used what they had instead of what was correct, but the plumber was able to undo the sloppy work and install my valves properly. I will definitely be calling again next time I am in need of a plumber!

Review 76 (2021-08-16 - Rating: 5)
Josh came in and did a great job. He communicated really openly about all of the different things happening and how much everything would be. He kept me updated and was efficient. :). We have used Roto rooter prior to this as well and have always had a really great experience. Your technicians are kind, excellent at their jobs and trustworthy. Thanks!

Review 77 (2024-03-09 - Rating: 4)
The Plumber ws very courteous and immediately went to work on the kitchen sink clog. The cost of $528 for 1/2 hr work is out rageous. The average household cannot afford it.

Review 78 (2023-03-21 - Rating: 5)
William was very professional and helpful. He couldnt clear the drain because the pipe is broken but was helpful in explaining next steps. The best thing I wasnt charged for the drain clear because he was able to clear. Thank you William for your great customer service!!

Review 79 (2024-12-17 - Rating: 5)
We have a kitchen sink line that backs up about every 5 years. Roto Rooter was out in less than 2 hours. Super simple to get help.I will say they are getting a little spendy but getting a quick result was great.

Review 80 (2024-05-21 - Rating: 5)
The two Drain Techs that serviced my home by descaling and removing the roots grown into the main line, then adding a liner, and then descaling the floor drain line were great.

Review 81 (2023-04-08 - Rating: 5)
Roto rooter came out right away when I had my drains back up. I even had an issue with the repair work done, and they came back out right away to fix again. I trust roto rooter to provide quick, affordable quality plumbing services. Thank you

Review 82 (2020-07-02 - Rating: 5)
We had water coming out of our drain in the storage area at rapid rates. Within 45 minutes of calling we had a tech in our basement assessing the issue very thoroughly. Very honest and kind technician named Chris. He was awesome! Highly recommend. Our problem was efficiently fixed and all questions addressed and answered with extensive knowledge.

Review 83 (2024-07-02 - Rating: 5)
Super professional, knowledgeable and friendly. Took care of my problems immediately and offered long term solutions.

Review 84 (2022-01-07 - Rating: 5)
Brad was fast, efficient and professional. He was super friendly and even let me know what was causing our drain to clog. He even turned on the faucet to show the great work he accomplished! Definitely will keep him in mind if we need anything else repaired.

Review 85 (2022-12-07 - Rating: 5)
I had a water backup in my basement and the plumbers came out that same morning. The 1st technician called in an extra set of eyes and they provided a complimentary video scope of my 110 year old pipes and gave me all of the options and quotes for improving/replacing my pipes. Everyone was very professionals and explained everything thoroughly. I felt as though I could make an informed decision.

Review 86 (2022-01-08 - Rating: 5)
17 days into a brand new home and we had a drain backup. Luckily we called Roto Rooter. They were slammed with other jobs, but very great at communicating their schedule with us so we could set expectations appropriately. Brad showed up and was really professional and knowledgeable. Brad had to work the main line for over an hour, but he got it to move. I was really impressed that they are a 24x7 operation and they charge the same to come out on Tuesday morning as they do Saturday afternoon. I didn’t feel like I was being taken for the weekend emergency pricing. And, we’re going to have a supervisor come out and scope the line, which was included in the price.Thanks Brad and Roto Rooter! If we ever need this again, you’re the ones we’ll call!

Review 87 (2019-09-27 - Rating: 4)
Would have given five stars had they gotten to me within the 4-8 pm window. Matt was awesome when he did get there! Very courteous and informative. Got the job done quickly and pointed out that there was a six-month guarantee. Very happy with the service!

Review 88 (2023-01-06 - Rating: 5)
It’s pretty rare when we have had sewer issues but when we do Roto Rooter has always been our go to, they have been responsive, reliable, easy to work with. Our tech Dave had noticed some odd things when auguring out the sewer line and called Casey to come out and run a camera through the line to make sure everything was in good shape. Casey found some minor issues with the sewer but thankfully nothing major. The Roto Rooter crew and dispatch people are great to work with, I would definitely call them again.

Review 89 (2024-05-17 - Rating: 5)
Very friendly individual. Was fast and efficient. Was very knowledgeable about explain what he was doing and long solution that can be suggested

Review 90 (2023-05-30 - Rating: 5)
Will was very professional. He investigated the issue with the toilet and determined that the wax ring had failed. He replaced the ring with 2 rings this time and the leaking issue is now repaired. Very good guy. Would use him again.

Review 91 (2024-04-18 - Rating: 5)
William was amazing!! Answered every single question we had and got done in a timely matter! He needs a RAISE!!

Review 92 (2024-02-07 - Rating: 5)
Great service. Last minute job for a big problem. Great communication and could not be happier. Professional to the nth degree. Will use again should the need arise

Review 93 (2020-11-08 - Rating: 5)
Unfortunately, we had an urgent plumbing issue. The scheduler was super helpful and friendly, and the dispatcher, Andy, went the extra mile to contact me as my phone marked the call as junk. Brandon arrived on time, spent time looking at our plumbing configuration, and provided an estimate. He is a great guy, worked really hard to resolve our problem, and was super professional. This man deserves a raise! He was respectful of our home, exceedingly polite, and followed the COVID precautions set forth to a ‘T’. Great experience and I strongly recommend Brandon and Rotorooter. I am appreciative.

Review 94 (2024-04-02 - Rating: 5)
The emergency scheduling is amazing. They were there within an hour. And the technician Will did absolutely amazing.

Review 95 (2022-09-02 - Rating: 5)
Wonderful service with Brian. He was very professional and let me know that the clog was in the house not to the street. Very greatful for that these days. He also helped me put things back and cleaned everything up. Would recommend Roto Rooter to everyone. And I only had to wait 45mins for.him to get there. Thank You. Jeanne

Review 96 (2021-11-08 - Rating: 5)
Roto-Rooter was able to come out late on a Sunday night to save my familys house from our drain backing up into the shower and laundry room. Only took a few hours for someone to arrive after a call to dispatch, there was a substantial coupon online, and the work is guaranteed for six months. Darrell did a great job and was very professional. Thanks!

Review 97 (2019-08-02 - Rating: 5)
Josh was very professional and took the time to explain the issue and provided an estimate on cost as well as how long it would take to fix the problem. He was very pleasant and personable, and I felt comfortable leaving him alone in my home while I ran a quick errand.Afterwards, he explained how he fixed the problem and their 6 month guarantee.Weve called upon Roto-Rooter over the years and have always been satisfied with their work. I would highly recommend them for all your plumbing or drain service needs.

Review 98 (2019-10-18 - Rating: 5)
Roto-Rooter worked with my schedule. I made an appointment online but was able to change it easily when a conflict arose. Our service tech was friendly and professional! He clearly communicated the problem and had the issue resolved quickly. Great Experience!

Review 99 (2019-06-14 - Rating: 5)
After trying unsuccessfully for two days to clear the clog in my kitchen sink, I made an appointment with RotoRooter. My window was from 8-12 and Pete was here around 930. It took him less than 10 minutes to clear the plug. He also pointed out issues with the plumbing that will lead to more problems later. He was very friendly, knowledgeable and personable. I enjoyed getting to chat with him while he quickly and expertly fixed several problems. 100% would recommend.

Review 100 (2022-11-29 - Rating: 5)
The drain pipe in basement was completely clogged. They came out Within 2 hours of request, quickly diagnosed and cleaned the drain pipe and everything is working great now! Very nice and professional. Highly recommend

Review 101 (2019-07-23 - Rating: 5)
Dennis came out to our home right away in the morning. He was polite, informative and an all around good guy. Were very happy with the service we received and would definitely work with him again in the future.

Review 102 (2024-03-29 - Rating: 5)
This is the 2nd time in a month Roto Rooter has been out to unclog our toilets and they have just been so helpful! I highly recommend!

Review 103 (2020-11-08 - Rating: 5)
Service was great, start to finish. Easy to set appt, timing was perfect and was finished up pretty quickly. Jacob was great... explained everything before he started working, wanted to make sure it was done correctly before he left, he cleaned the work area really well and he was super friendly.Satisfied customer!

Review 104 (2021-08-03 - Rating: 5)
Our garbage disposal broke down and started having up water in the sink when we used the dishwasher, we were able to get someone right away and he gave us many options to choose from. We ended up having another tech come over two days later to remove the disposal and redo all the plumbing under the sink and he was very good as well. I am satisfied with the service. The benefit of Roto rooter is they can come immediately and the work is done quickly

Review 105 (2019-07-17 - Rating: 5)
Josh was very prompt and professional. He was here within an hour of us calling Roto-Rooter. He fixed the problem and was very cordial and polite. He did a great job cleaning up after the work was completed. Competitive pricing, would highly recommend.

Review 106 (2019-07-26 - Rating: 5)
Our sewer specialist was thorough and friendly. We are looking for an estimate for a big project, and I feel confident knowing Roto Rooter has never let us down. Our specialist gave us a competitive price, and I appreciated that he was as careful with our home as we are by leaving the work area exactly as he found it--clean!

Review 107 (2023-01-04 - Rating: 5)
David arrived promptly on New Year’s Day and quickly diagnosed and proceeded to solve our plumbing issue. All told from initial call to problem solved was 2.5 hours. Great service

Review 108 (2024-08-30 - Rating: 5)
He did a awesome job. Good employee

Review 109 (2023-08-12 - Rating: 5)
Toto toilet was randomly running - needed repair. Ron was wonderful . . . professional, friendly, very knowledgable . . . a great representative of your company. 20+ year old toilet is now operating as new. Thank you, Ron!

Review 110 (2019-07-29 - Rating: 5)
The gentleman that came out was great! Very knowledgeable and personable. They took care of our issue right away. They were also decently priced. I loved that they sent someone over immediately(before the tech could come) to assess the situation. He was out later in the night and was very cool about it. Thanks guys for all of your help!

Review 111 (2021-06-25 - Rating: 5)
Very happy with the service we received. It was a great experience from my initial call with the customer service representative who scheduled our appointment to the technician who came to save our day. We received a same day appointment which was very crucial, the technician was professional and did such a great job.

Review 112 (2021-04-08 - Rating: 5)
Mike showed up and asked me to show him the issues. He found the leak we needed to find, looked at the other issues and came up with a quote quickly. His work was high quality, he explained what he did and made sure the issues were resolved before he left. He kept covid precautions while in my home and was overall very friendly!

Review 113 (2020-11-14 - Rating: 5)
I was very satisfied with how efficient And timely the service was done. I had to have the drain line scoped and was scheduled right away, the second service person came within 24 hours and spent a significant amount of time removing a broken plug that was blocking the line. The first tech then came back to scrape out the line. All in all it was well coordinated and the problem has been solved.

Review 114 (2022-09-12 - Rating: 5)
We called in for emergency same day service and our tech arrived within a few hours. All communication and services were fantastic. The tech resolved our issue and we will definitely be calling Roto Rooter in the future.

Review 115 (2019-09-26 - Rating: 5)
My experience with roto rooter was great! Austin was the guy that came out and helped us out. Our sink drain was backup and was having a hard time draining. I had a lot of questions and Austin answered them in an easy to understand way. He also gave us a few options about how to treat the problem and was completely honest with us about pricing. That is the part I appreciate the most. He was not trying to swindle is into a large bill for services we didn’t need. Thank you Austin for your help! We appreciate it!

Review 116 (2023-01-08 - Rating: 5)
Excellent service. I was expecting to be taken advantage of as a widow and David was so kind and explained everything ahead of time and I found him to be trustworthy. He was also nice to my puppy.

Review 117 (2019-08-04 - Rating: 4)
Update: Management reached out to me with a sincere apology and bill credit. Definitely feel better about this company now.Had a clogged kitchen drain. Made an appointment online for between 4-8pm Friday. Waited around home the whole time and finally got a call at 830pm saing they didnt have a technician available and would I like to reschedule for the next day between 3-7pm. I said yes. Wait around the next day and finally at 7pm get a call saying technician is on the way. Shows up at 730 and gets down to business. Brandon B. was the technician. He was very friendly and professional and got the drain cleared in a timely manner. He thoroughly explained what he was doing and how to avoid the problem in the future. The price was about double what I expected to pay. So in conclusion, Brandon gets 5 stars and is a stellar employee, however Roto Rooter needs to get their scheduling figured out. And for a simple snaking of a drain, the cost was much too high.

Review 118 (2020-01-14 - Rating: 5)
John was extremely helpful. I called in the morning, and he arrived two hours later. He listened well to my concerns about root damage and found some roots. He offered a complimentary camera service after paying for the sewer routing. Excellent service!

Review 119 (2024-05-26 - Rating: 5)
They got the job done quick and were very informative of what my next step is to fix my pipes.

Review 120 (2019-08-24 - Rating: 5)
We had a great experience both with getting a day-of appointment and with the job being done done well and quickly. Jim was very knowledgeable, efficient, and happy to answer our questions. Will definitely recommend to others and use Roto Rooter again if the need arises.

Review 121 (2023-02-05 - Rating: 5)
Quick and Curteous. Would absolutely recommend to family and friends. They quickly cleared the blockage, identified the main cause, and recommended a course of action. I cant speak for pricing in compairson to other companies. We went with Roto-Rooter because they were the first ones to answer. I am not dissapointed with the amount I paid for the services that I received.

Review 122 (2024-04-19 - Rating: 5)
Kevin was very professional and explained the work he did. He also did not overcharge us for the time he was here

Review 123 (2019-07-24 - Rating: 5)
I got a call promptly at the beginning of my appointment window. Dennis was helpful in explaining what he was doing and what to potentially watch for in the future. He was friendly and respectful of my time and space. I would recommend his service to anyone.

Review 124 (2020-08-28 - Rating: 4)
The technician who came was a pleasure to work with. He was honest and completed the work well. I appreciated that Roto-Rooter did not charge a visit fee if I had decided against having the work done. Nevertheless, the fee was too high. $375 to unclog a drain that took 15 minutes!!

Review 125 (2020-11-05 - Rating: 5)
Better than 5 star service. The response time was fantastic at the door in 40min. The technician Mike #6967 was very professional and extremely thorough. Left zero mess behind. A great experience. I hope to not need the service again, but if I do I will using the same service with the peace of mind that they provide a great and fast service and they have great technicians.

Review 126 (2019-07-12 - Rating: 5)
My main sewer line was almost completely blocked. After spending a numerous hours trying to remove it myself I called Roto Rooter. They were quick to get out to my house and had the problem fixed within a couple of hours. Brian was knowledgeable and professional. Pricing was competitive and the 6 month guarantee they offer was a nice addition. I would recommend them.

Review 127 (2019-09-27 - Rating: 5)
Got here within about 30 minutes which was really impressive. Dave and Tim did an awesome job. Both were really knowledgeable. They were also very mindful of our new carpet. Overall I would not call any other plumbing service

Review 128 (2019-08-12 - Rating: 5)
Im not sure I completed our review. Your specialist was awesome. He had an idea what the problem was, and was exactly right. He addressed the problem, resolved it and cleaned up so nicely. He was incredibly professional and very polite. Hes a wonderful representative of Roto-Rooter. I will contact Roto-Rooter should the need arise again. Thank you very much.

Review 129 (2019-08-09 - Rating: 5)
Im happy with the service they provided overall. I called them late one evening when my hot water heater died, and had them replace it the next morning. The work done looks very nice and neat, the whole process was fairly quick as well.They did add ~5 feet of unnecessary copper piping for draining that the guy (Mike 1968) had told me was required to meet code, however the city inspector told me it wasnt actually required at all. I dont mind the extra piping, but it likely cost money a bit more money for something I hadnt expected or asked for.While I suspect their pricing is higher than other places, people were friendly, quick, professional, and solved my problem in a timely manner.

Review 130 (2019-07-05 - Rating: 5)
Brian was great! He was very professional, explained what needed to be done and got.it done quickly and cleanly. He had a trainee with him, Matt, and Matt was also great. Brian left me feeling confident that the issue was resolved, but that if I do have any issues that the 6 month guarantee is in place. Thank you Brian!!!

Review 131 (2019-08-09 - Rating: 5)
The dispatcher was helpful and friendly. When my scheduled time needed to be adjusted, they were accommodating and courteous. The plumbing technician, Dennis, was a consummate professional...in and out in less than 30 minutes and cleaned up after himself (including my sink, which I didnt expect). I will call Roto Rooter again if I have problems in the future.

Review 132 (2020-06-20 - Rating: 5)
We had an emergency situation at 11:00pm where our sewer line clogged. Nikola came out immediately and worked for 3 hours. Brian came out the next day for another 3 hours before the clog was finally opened. Both were incredible! Took care in keeping the area clean, great professionalism and wonderful service. Would definitely recommend Roto-Rooter to others.

Review 133 (2021-04-21 - Rating: 5)
Mike was VERY good! He was courteous and efficient.He was very nice and respectful of my home by wearing shoe coverings and wearing his mask always and correctly. He was here right away this morning because he knew I was a little stressed with no toilet.I would highly recommend this company and especially MIKE!!

Review 134 (2020-06-30 - Rating: 5)
I called to make an appt & they were able to come out within a few hours. They were able to get drainage for us after I spent most of my evening prior working on it. The technicians were courteous, understanding, polite & didn’t hesitate to explain things I had questions with. I’m pleased with their service.

Review 135 (2020-11-11 - Rating: 5)
Andrew did an awesome job. Very responsive and helpful answering all of our questions. Reasonable price. Would highly recommend. Water started pouring into our living room and andrew was here in the job within 30 minutes of our phone call.

Review 136 (2021-12-19 - Rating: 5)
Drain line to the street was backing up in the basement. The technician had a difficult time getting the drain flowing so the supervisor came out with a camera (included in the price) and identified a low spot with a huge paper plug. Once he knew the issue he got it flowing again. He worked numerous hours on a Sunday but did it all with a smile and good humor! The experience was worth the premium price!

Review 137 (2019-06-13 - Rating: 5)
Roto Rooter (Mike 1968 and his team) were able to come out the same day and replace our old laundry room faucets. They were quick, professional, extremely friendly and reasonably priced. We were very happy with their work and our experience with them!

Review 138 (2019-10-20 - Rating: 5)
Andrew (2766) came promptly as promised on a Sunday morning without added fee to check out our water issue. He swiftly determined this problem and fixed it while answering clearly questions we asked. He left with suggestions for maintaining our pipes and gave a 40 dollar coupon that we had seen on line but had not printed out. Great feeling to have standing water gone and pipes renewed to work again in so short a time from our calling!

Review 139 (2019-07-01 - Rating: 5)
Great worker. Finished under an hour and got our kitchen sink up and working. He was also very knowledgeable and taught me some things about my plumbing/piping and gave me very good advice for the future of my house. Will most definitely recommend to anyone who has similar issues!!

Review 140 (2019-07-29 - Rating: 5)
I requested service through the web sites schedule and appointment feature. I received a call the following morning notifying me a technician would be out in 2 hours time. Very prompt service. Darrell the tech was quick, clean and thorough. Price was fair as well. Good overall experience. Would use again for drain issues.

Review 141 (2021-07-06 - Rating: 5)
Quick and easy. Scheduled in the morning and they were able to come that same day. Their rep was very polite and helpful and got the job done with as little disturbance to me and my roommate as we worked from home. I will be using them the next time I need plumbing work done!

Review 142 (2019-07-20 - Rating: 5)
Easy online appointment scheduler. Both first technician for pipe cleaning (John 3756) and second technician for pipe camera (Lucas 4804) were on time or early. They were both very nice and knowledgeable. I didnt do a price comparison since I needed a next day appointment. There probably are cheaper options but the service was great.

Review 143 (2019-06-17 - Rating: 5)
These guys are amazing! They showed up to my home today to replace the main drain to our home as who ever installed the first didnt do the job right and we had 6 feet of roots growing in our drain! The job was completed in 1/2 day. They explained what they did guaranteed their work for 1 year! So pleased I called Roto-Rooter!

Review 144 (2019-10-20 - Rating: 5)
Andrew (2766) was my pleasant and courteous service tech. He was efficient, informative and very engaging all while doing his job quickly and solving the issue. Roto Rooter is the way to go and make sure you ask for Andrew.

Review 145 (2019-07-03 - Rating: 5)
Nothing but positive things to say about this company. Easy online scheduling for clogged kitchen sink. Received courtesy phone call 30 minutes prior to service rep (Steve #655) showing up. He quickly assessed the problem, gave me an estimate, then went to work. He did an excellent job of making sure to cover the work area so there wouldn’t be a mess for me to clean up afterwards. Work completed in short order and the water was draining better than it ever has! He even gave me tips on what kind of drain cleaner to use to help prevent the problem from reoccurring. Definitely recommend them for clogged drains!

Review 146 (2019-09-24 - Rating: 5)
Andrew arrived on time and was great. He thoroughly explained my options and the pricing and got right to work. He solved my problem quickly, cleaned up completely and was on his way. Great experience!

Review 147 (2020-08-26 - Rating: 5)
Jeff was really friendly and professional, he listened to our frustration we had with the previous Plumber. He not only fixed our clogged drain but also found the main source of the problem. He gave good advice and and charged us decent amount, and I would rather pay a more to get the job done than pay less for an in complete job. Thank you

Review 148 (2023-01-03 - Rating: 5)
Ive been fighting a slow/clogged drain for months. Finally made the call this morning when I found myself standing in the shower water. David was out here in a couple hours and did a great job taking care of my issues. Thank you

Review 149 (2024-05-05 - Rating: 5)
Our tech was great! Quick, knowledgable and friendly! Cleared our clogged drain in no time! THANK YOU, ALEISTER!

Review 150 (2019-07-15 - Rating: 5)
We are a first time homeowner and had an issue within two weeks of our drain being clogged up. Roto rooter was able to come that night and help to clear the clog. Josh (#4348) was super awesome and knowledgeable about the issue and was very thorough in educating us and solving our issue. We would definitely recommend using roto rooter if you have any sort of plumbing or drainage emergency. Thanks again!

Review 151 (2019-07-10 - Rating: 5)
Luke (#3657) was great! He was out to our house almost immediately after we called, and this was in the evening, on July 4th. He diagnosed the problem very quickly, and fixed it even more quickly. He cleaned up and was on his way. He was very helpful and I really appreciate the work he did. Is there a way to request him if there is a Next Time?

Review 152 (2022-11-14 - Rating: 5)
We had a utility room floor drain back up. Roto-Rooter was able to come out the next day to address the issue. David was professional and explained the issue and his procedure to clear it.

Review 153 (2020-11-04 - Rating: 5)
The technician was very polite. He did a very thorough evaluation of the issue to make sure there were not other causes of our plugged drain. He made sure to walk me through what he was doing and what I can do in the future to prevent the issue from coming back.

Review 154 (2019-06-05 - Rating: 5)
Roto-Rooter was quick to respond to my phone call. They were easy to get in touch with and to get a tech out to our home immediately. The service tech Derek did a great job explaining what was happening and how the problem could have occurred in the first place. Service was prompt and non-intrusive.

Review 155 (2022-11-24 - Rating: 5)
Blocked toilet on Thanksgiving day. Called Roto-Rooter and they had someone out in an hour. Took care of the problem quickly and professionally. Dave did a great job. Would use again.

Review 156 (2019-08-08 - Rating: 4)
The tech did a good job of explaining what he was going to do and was very open about costs, and findings. The only issues I had are that the tech did not have tools to cut out and try to save the bottom shelf in my cabinet where the cleanup drain is located and he was also a little too broad shouldered to get in the cabinet to clean the mess caused by the roots that he pulled out of the drain.

Review 157 (2019-09-02 - Rating: 5)
There was an understandable delay in service due to the holiday weekend, but they made several phone calls to keep me updated and were apologetic. When they arrived they were professional, courteous and clean. Price is slightly higher than i would normally pay, but they dont up-charge for the holiday weekend unlike most other companies, so it was reasonable.

Review 158 (2019-09-07 - Rating: 5)
Fred (really, that was his name) showed up earlier than expected and gave me a verybfaur price. His service was top notch. Extremely professional in appearance and attitude. I was very pleased with his service as well as willingness to explain to me what the problem might be.

Review 159 (2019-07-07 - Rating: 4)
Dispatch was quick and friendly, received call back from tech promptly. No real guess of cost after assessment but work completed quickly and successfully. Couple of home owner follow up tips also given.

Review 160 (2020-06-27 - Rating: 5)
Everything was so easy! Made an online appointment, for the next day! They called about thirty minutes before Brian arrived. The plumber Brian was nice, fast and very professional and explained everything he was going to do. Excellent service!

Review 161 (2024-04-08 - Rating: 5)
Extremely fast, same day service. Tech was super friendly and explained things well.

Review 162 (2019-07-16 - Rating: 5)
We had a good experience with them. Our technician was patient and responsive to my young kids who are always so curious when someone is working on our home in some way. The technician was thorough with the issue and even did an extra step I didnt expect.

Review 163 (2024-07-02 - Rating: 5)
Great friendly service, fast response, and careful explanations. I cant ask for much more than that.

Review 164 (2019-09-21 - Rating: 4)
Roto Rooter came because our drain was backing water into our basement. They came fast, cleared our main drain and sent someone back with a camera at no charge. It all cost $254. Then it started backing up the next day. We wondered if they did a bad job. Another guy came. He cleared another pipe that led to the main drain. He wasn’t sure it the first guy misdiagnosed the original problem. So he didn’t charge us. In the end we may have had to pay less; just the hassle of 2 visits. All I all they got it right in the end with good customer service.

Review 165 (2019-09-25 - Rating: 5)
Matt (#6772) and John (#3756) arrived on time, were very courteous and professional. Matt was the main technician on the job. He explained the process, identified what ended up being a minor structural concern that was very fixable. Discussed the rationale for doing preventive maintenance of the sewer line because of mature trees on the property, which identified concerns that should be further surveyed in the future. I am very pleased! I did forget to mention that I had a discount coupon until after they already ran my card. they were unable to fix the problem, but directed me to the billing department. I will definitely recommend Roto-Rooter to family, friends and colleagues.

Review 166 (2019-07-18 - Rating: 5)
This team excelled in getting the job done quickly, solidifying my confidence in them, and increasing my knowledge of my house. When I comparison shopped, Roto-Rooter had fair prices--and I liked that they charged one price for the project, not by the hour. Josh did a great job judging the situation and thoroughly cleaning our main drain. Josh routinely informed me what was going on (when he wasnt satisfied with the results of one flush, he cleaned the main drain a second time--included in the first price quote), and he mentioned other services that came free with the project cost. While he was here, Chad came by to inspect for water damage, and he clearly identified what was prior damage, what was new, and how to resolve that problem--this was included in the project price. Then manager Rob stopped in to verify that all was as it should be. The next day, Jeff arrived to inspect the prior days work and invited me to watch the video feed as he inserted a See Snake down each drain to ensure all was done properly and to explain what future work might be done to improve the quality of my pipes--also included in the project price. I am grateful to SEE that my pipes are cleaned out (I didnt know that was a thing!), to see what shape my pipes are in, and to know what kind of services I could budget for in the future. All four men were incredibly professional, polite, and knowledgeable. Roto-Rooters dispatch team was great too, helping their team flex around my scheduling needs. When I count up the hours spent, I realize the paid-by-the-hour company would have cost significantly more. Thank you, Roto-Rooter!

Review 167 (2024-05-29 - Rating: 5)
Kevin arrived on time and provided polite and competent service. My drain issue was solved.

Review 168 (2019-10-01 - Rating: 5)
I started by calling a competitor, who said they’d call me back but by the time they finally did, I already had called RR and they were here! The tech was down to earth, friendly, and clearly explained everything. The work was professional, competent and thorough.From beginning to end the Roto-Rooter team went above and beyond to get this messy job completed.Thank You!

Review 169 (2019-06-09 - Rating: 5)
I had a drainage problem on a Friday night. They responded quickly. They first sent out a diagnostic person who explained what was clogged and how. Once we decided it wasnt an emergency and I could use most of the water in my house I changed the appointment to the next mornign in stead of waiting up lateThe next day the technician came when scheduled and he spent a good amount of time making sure the drain was not clogged.

Review 170 (2019-09-29 - Rating: 5)
It was a Sunday morning and my toilet would not flush and my plunger just wouldnt do the trick. It was our ONLY toilet and needed service right away. I called Rotor Rooter. Pete came quickly and gave me a lesson and what to check if there were any issues in the future. I was more than pleased! Call Roter Rooter and all your troubles go down the drain. Fast, reliable, customer-friendly service!

Review 171 (2019-06-06 - Rating: 5)
Luke #3657 did an awesome job!! He was professional and efficient. He explained everything to me about the process. Great service from my first call to the tech leaving. Would definitely recommend their services

Review 172 (2019-09-01 - Rating: 5)
Andrew (2766) provided us great service. He was timely, thorough and gave us great information and explanations of what was going on with our plumbing. We also really appreciated getting someone out here on a Sunday!

Review 173 (2024-07-07 - Rating: 5)
Aleister was great and did a wonderful job of explaining what was happening.

Review 174 (2019-08-14 - Rating: 5)
The plumber, Chris (#6287), was extremely friendly and knowledgeable with many years of experience. I appreciate the 1-year warranty on the work. Price is a bit high but it helps to have a company attached to the work that I know will be around if there is an issue. I would use Roto-Rooter again.

Review 175 (2020-01-14 - Rating: 5)
There is nothing like having your water back up on a Sunday morning. We called Roto Rooter and they were able to come out same day. Brian #936 was very prompt and able to find out exactly what the issue was in a timely manner. I was very impressed with his overall knowledge of the issues we were having, he also went over some preventative measures for the other drains in our home. It was great to work with a company and technician who values hard work and wants to educuate you so they do not have to come back for the same issues. Thank you Brian!

Review 176 (2019-06-11 - Rating: 5)
Plumbing and drain services don’t exactly bring me joy but it’s a necessary service when you own a home. We had roto rooter come out again for our annual maintenance and our service tech Darrell was excellent! It’s the little things like introducing yourself, shaking hands, etc. that make a difference. They always do a great job and we’ve never had any sewer problems like the last family that lived here so we trust that they are doing an excellent job. We will gladly invite roto rooter back annually and any other time needed!

Review 177 (2019-06-20 - Rating: 5)
Highly recommend! We are new homeowners and have never had to rely on a plumber before. Brian showed up within the hour and explained the situation fully. Although our emergency happened late at night, he was committed to getting it done right. He answered all of our questions and gave suggestions on how to avoid plumbing issues in the future.

Review 178 (2019-09-12 - Rating: 5)
These Guys are great. i emailed at 8:00 PM in the evening for an appt. they called at 7:30 am the next morning to come out. very professional, upfront about pricing, and fast. i would definitely use them again. Awesome job!!!

Review 179 (2019-10-03 - Rating: 5)
Derek 4349The floor drains in my basement were backing up. I called at 7:30 PM. Derek arrived before 8:30 PM. He resolved the issue and was out of the house before 10 PM. He assessed the issue right away and did a great job explaining what was to be done and exactly how much it was going to cost. I am more than satisfied with the service I received.

Review 180 (2024-07-16 - Rating: 5)
Thank you Aliester and Roto Rooter for clearing the main drain so quickly and efficiently

Review 181 (2020-11-17 - Rating: 5)
Great experience. Basement drain flooded and they were out here right away the next day. Pete was amazing to work with. Answered some other questions I had as well. Very trustworthy guy. I would highly recommend Pete and Roto rooter!