American Plumbing Heating & Cooling
Located in Milton, Florida
Address: 6325 Dogwood Dr, Milton, FL 32570, United States
Phone: +1 941-735-6616
Rating: 5
Services
- On-site services
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-06 - Rating: 5)
We had a HVAC system installed. Andrew, Justin, all the installers and office staff were absolutely wonderful! Very polite, arrived on time , professional and friendly. Each part of the team knew how to do their part of the job. We ran into a few kinks with the A/C but Andrew knew exactly how to fix them. I feel like Andrew went the extra steps to make sure we were taken care of and pleased with our new system. Highly recommend this company. -
Review 2 (2024-07-04 - Rating: 5)
The company was easy to setup an appointment, even on July 4th. Joey was our Technician and was super friendly and did an amazing job. Fixed our issue quickly, and was very clear on showing what issues we had and what his recommendations where. You cant go wrong with them, highly recommend. -
Review 3 (2023-10-02 - Rating: 5)
5 Stars is most accurate. All of the reviews are spot on. It is hard to add any additional compliments to the great all around service you receive from Southern Efficiency. I have known Vince and his parents for quite some time, and they are such honest and respectful people. Vince and his crew, plain and simple, know what they are doing. They not only know what they are doing, they have a deep respect and consideration for the customer and it shows in their respectful conduct, punctuality, cleanliness, and of course the professional job. In addition, their pricing is very fair. 2 thumbs up in all areas. -
Review 4 (2022-12-11 - Rating: 5)
I wanted a Mitsubishi system and they tried their hardest to get one with supply chain issues. Instead they were able to get the Daikin Fit system. I am impressed with the quality and energy savings this system has brought me. I was quoted 3 prices and the Daikin was the middle price with the best seer rating and energy efficiency. And it was not much more expensive than the lowest seer offering with thenTrain system they quoted. On installation day Daikin sent out 2 company reps for Quality check and walked me through everything the system offers. I was told when the system is on it uses as much energy as 2 ceiling fans. I checked my meter and it did not move faster when the system was on. This system is super quiet also. You can barely hear it come on. The only way you know it’s running is the cool air you feel from the vents. Also Daikin has a 12 year warranty.Southern efficiency had the best prices out of 4 competitor quotes and the best quality when compared to other friends who recommended competitors. -
Review 5 (2024-07-05 - Rating: 5)
Had my House re-piped. I dont know really where to start, David, Bridget and Eric did an outstanding job, hands down to their workmanship and endless knowledge. There were a lot of companies to pick from. I am extremely grateful I chose American Plumbing and their very professional team (David, Bridget & Eric) they sent me. I will definitely pass on to other people my experience. Thanks again. -
Review 6 (2024-07-08 - Rating: 5)
I called American Plumbing, Heating and Cooling on July 4th because my exterior a/c fan motor was inoperable. They scheduled an appointment for the next day. Joey arrived on time and found the root cause of my a/c issues. He kept me informed of his findings and the repairs. He did not leave until the a/c was blowing a cool 65 degrees. Thank you Joey and American PHC for bringing comfort back into my home. -
Review 7 (2024-04-04 - Rating: 5)
I was very pleased With the service I received. Andrew install a split unit air conditioner for me couple years ago and he remembered all about it. He made my home heating and cooling system run more efficiently. Give me advice on what filter I should be using. Then he tidied up all the mess the Builder installer left in there. Then he sent me a detailed report of what he found what he recommended an estimate on any repairs it might need .I gave Andrew an excellent times 10. Glad to do business with them. -
Review 8 (2024-07-01 - Rating: 5)
Andrew McComas went above and beyond to make sure my A/C unit was running perfectly before he determined the thermostat was the problem. Within about 20 minutes I received a call from the office letting me know it was ordered and a technician would be by to install it the next day. Great job by all... -
Review 9 (2024-07-02 - Rating: 5)
Justin and Albey were knowledgeable, friendly and courteous. It felt very comfortable to have them in our home. Their communication skills were top notch! Thanks for great service. -
Review 10 (2024-06-13 - Rating: 5)
I was highly impressed by Joey today while performing a preventative maintenance check on my HVAC system. He is professional, courteous, thorough and a huge asset to your company! He took the time to educate me on all my concerns and questions. I also appreciate he is a dog person and put up with my dogs barking. I highly recommend him for any HVAC needs you might have. I cant say enough positive things about him. Thank you so much Joey!!!! -
Review 11 (2024-07-07 - Rating: 5)
Absolutely, the best technician who knows the systems! Showed everything from wiring diagrams, and the defined new systems and what the future air conditioning codes for Florida starting in 2025! Definitely the best ! -
Review 12 (2024-05-16 - Rating: 5)
Andrew is the best technician! Ive been using this company for my HVAC needs for the last 3 years and every time Andrew goes above and beyond with professionalism and the quality of his work. He always takes time to show and explain whats going on with the unit, answer questions, helps with understanding how things work, and offer tips on preventative measures. From a customers perspective, Andrew definitely deserves a raise/promotion. -
Review 13 (2024-02-08 - Rating: 5)
The BEST A/C repair experience that Ive ever had! Super nice when I called, came when they were supposed to, fair prices and Joey was just amazing! Super nice, very polite, explained things to me as he worked and made sure that I understood what he was doing and what the charges would be, BEFORE doing anything.I honestly couldnt have asked for better service. Thank you, Joey, for making me cool again! 🙌 -
Review 14 (2024-06-27 - Rating: 5)
Albey and Justin were very professional technicians. They both took their time to explain what the issue was and breakdown and educate me on how HVAC systems work in depth. I learned quite a bit from their visit which isnt typical because most techs just come do work and leave without explaining what they did and why. I would definitely recommend these two technicians if youre looking for honesty and professionalism. -
Review 15 (2024-06-11 - Rating: 5)
I had the pleasure to meet Andrew today who serviced our AC unit. He was very knowledgeable, quick and very polite. I would definitely recommend American Plumbing Heating and Cooling. -
Review 16 (2024-05-15 - Rating: 5)
Andrew was great! Came same day right on time fixed my AC and was very affordable they have been amazing. I highly recommend Andrew this company. I will only call them for my air conditioning here on out.Devrie. -
Review 17 (2024-05-24 - Rating: 5)
We have used American Plumbing and Heating for our new AC system which is coming up on a year since installation and have had zero issues and used their plumbing side for a water leak on a interior wall and have been happy both times. Today Joey and Brandon came out for a routine check up on the system, both always have a positive attitude and more than willing to help in any way! Can’t recommend you all enough! -
Review 18 (2024-03-01 - Rating: 5)
They were on time, friendly and very professional. I could not recommend any company more. From Melissa that answers the telephone to Brandon , the technician that was our first contact to the installation team that installed our new HVAC unit. The whole experience was made easy . -
Review 19 (2024-05-10 - Rating: 5)
I highly recommend American PHC! Andrew was punctual, knowledgeable, and fixed my AC very quickly. He is very friendly and explained how to avoid my specific issue in the future. Great company! -
Review 20 (2024-05-13 - Rating: 5)
What a great experience!First time ever having a highly professional technician (Brandon Cryer) perform a thorough and complete HVAC service without trying to over sell their capabilities. His service and expertise provide the situation as a soft sell. We highly recommend American Plumbing, Heating & Cooling LLC.If you need the best ensure you ask for Brandon as your company representative. You will not be disappointed…. Honestly a great experience and pleasure meeting him. -
Review 21 (2024-03-18 - Rating: 5)
Andrew McComas was very polite, professional and informative on how best to keep my A/C at peak performance. He is obviously very experiences in his field. Im 100% satisfied with the service provided! -
Review 22 (2023-09-30 - Rating: 5)
Just wanted to share our amazing experience with Southern Efficiency and tech Eric Valin.Eric communicated arrival time well, answered all our questions (and we had a bunch!) while he was at our home, suggested a repair option and came back to finish the job when the parts came in.He never made us feel bad for asking so many questions. We never felt like he was “in a hurry” to finish up and get to his next job.Highly recommend this company and this tech! -
Review 23 (2024-05-15 - Rating: 5)
The team at American Plumbing Heating & Cooling is responsive, attentive, and have great communication from scheduling our unexpected visit to making the repair happen in a timely manner. We appreciate them and their services. -
Review 24 (2024-07-12 - Rating: 5)
Justin did awesome job working on my Hvac in Navarre Fl. Honest and works hard to help customers! -
Review 25 (2023-07-11 - Rating: 5)
1. Easy to book: I was able to make an appt for a non-urgent issue within a matter of days (which included a major holiday).2. Honest folks: Joseph M. was very professional, nice, and explanatory. I thought my issue was much worse than it was, and in turn, it was his honesty that ended up saving me money. This is the kind of business you want to support and a major reason I am recommending them by writing this review.3. Ease of mind: Theyll send you text updates which I found to be extremely helpful and 100% alleviated the stress and worry that may sometimes come with letting a stranger into your home. I knew beforehand my technicians name, what he looked like, even a short little bio about him, and when he was on the way to my place. All of this had a substantial impact on making the process as a whole that much easier.Overall it was a very positive experience. Thank you Joseph! -
Review 26 (2023-08-10 - Rating: 5)
I just want to say how professional and efficient Joey Maglio was servicing my AC. He went through everything step by step that he tested. He showed me the results of every test he performed. He used illustrations to explain how things work so I could understand the problem I was having with my AC. Very polite and had a great personality. The office workers who answer the phone are very pleasant and helpful too. I would definitely recommend Southern Efficiency for all your AC problems. A very Honest and reliable company. -
Review 27 (2024-03-22 - Rating: 5)
We just had Albey from American PHC service our HVAC. What a great experience. Albey was prompt notifying me when he was on his way. He was very thorough and discussed issues and costs. No pressure but informative and complete. I see why this company and Albey have such great reviews. -
Review 28 (2023-08-08 - Rating: 5)
I can’t say enough good things about this company. I called them around 6:00pm on a Friday and they were at my house the next day. Their prices are reasonable for AC work. The technician who helped Brandon Cryer was very professional and helpful. I definitely recommend this company. -
Review 29 (2022-06-03 - Rating: 5)
Andrew with Southern Efficiency Air was so polite and professional. He arrived on time and quickly fixed my A/C issue. Even though I didnt buy my new unit from them 4 years ago, he replaced a warranty part and said they would file the paperwork, no problem. Such a great tech and company! Highly recommend! -
Review 30 (2024-06-05 - Rating: 5)
Albey Hopper was our technician. I was happy with our service. Albey was courteous, professional and gave me a very detailed review of our HVAC system. -
Review 31 (2023-08-14 - Rating: 5)
Joey was very professional, diagnosed the problem. I called on a Sunday thinking I was gonna leave a message, not the case and they were ready to send someone that day but I was not in town as I didnt expect to receive such prompt service. Joey answered all my questions he was very thorough in diagnosing the issue with my a/c unit. I will definitely keep using their services and I HIGHLY Recommend them! -
Review 32 (2023-03-01 - Rating: 5)
Adam was very friendly, professional, and down to earth. Explained everything that was going on with my system with pictures and terms I could understand. Didnt try to push anything or upsale me. Prices were below what I had been quoted by other companies. And their maintenance plans are flexible and very affordable. Highly recommend!! -
Review 33 (2024-06-10 - Rating: 5)
We have used this company for several years, and they continue to impress with their professional service and prompt attention to our needs! We just recently used them again. Andrew was our technician and was very courteous and polite, as well as professional in his demeanor and work performance. The office staff also was very diligent in getting the services performed that we needed in a timely manner. We will continue to use them for all of our HVAC and ductwork projects.Update: We just had American Plumbing, Heating and Cooling do the service again on our HVAC units and once again I was very impressed! Andrew is very thorough! He does such a good job and didnt mind explaining what he was doing and checking. He also sends a detailed report with pictures and specifics about what was done. I know we are in good hands with service from Andrew at American Plumbing, Heating and Cooling!Kevin S Smith -
Review 34 (2024-07-04 - Rating: 5)
Very friendly and knowledgeable. The A/C went out at the worst time, Joey got me up and running real quick. -
Review 35 (2023-05-21 - Rating: 5)
I have been very happy with Southern Efficiency!! I use them for four properties and have been satisfied each time. Brandon is amazing. He always has a smile on his face, brings good energy, and is honest about what work needs to be completed. He is a problem solver and will figure out what needs to be done. I greatly appreciate that about him! -
Review 36 (2023-05-24 - Rating: 5)
I highly recommend this company!! Brandon was amazing! We were his last appointment of the day. He answered all our questions: and gave us wonderful service! They were able to fit us in the same day we called and fixed out unit! 5 stars for sure!!! Thank you so much!!!! -
Review 37 (2023-06-12 - Rating: 5)
The Technician, Andrew was very professional, knowledgeable, and courteous. He easily explained what the problem was and how he planned to correct it. Andrew gave the quote before repairs were made to alleviate any costly surprises and completed the job in a timely manner. I am very happy with the work of Andrew and Southern Efficiency! -
Review 38 (2023-01-10 - Rating: 4)
Southern Efficiency‘s price for the new installation of the unit was very competitive. The unit was installed quickly and has been working very efficiently. I am 100% happy with that. About nine months after the new installation the HVAC stopped working. I called their office and they were able to send somebody within a few hours, initially I was told it would be before 5 PM but then they ended up coming after five. Which wasn’t a problem at all but the tech called me after getting there after realizing it was a bad breaker on the electric panel. He explained to me that wasn’t covered by their warranty, and that I’d have to pay an after hours service charge. And that he would have to come back to replace the breaker with the right one and I’ll be charged again for another service charge plus a $125-150 for the special order part. I was a little unhappy to hear about that because it was a lot of charges for one breaker and initially I was told it would be covered by the warranty , so I called the office the next day and spoke with somebody and they explained to me that yes, all the charges were legitimate. I approved the new estimate for them to return and replace with the correct breaker. Someone from the office called me the next day, stating that they made a mistake, and that the first service charge was not correct, and that I would receive a credit towards the next visit. I was happy to hear this however, I had already called the office and spoke with the tech and would rather have gotten it right the first time. Overall very good company, professional, reasonable cost on installation. Communication was just a little iffy. -
Review 39 (2023-08-24 - Rating: 5)
Its August and unbelieveable hot, even for Florida! Our a/c quit and its 80 inside even with the fans going when I called Southern Efficiency, at 7:30 in the morning. A sweet sounding lady, Nora, answered. She promptly scheduled an a/c appointment for that afternoon. Later that morning, they contacted me to ask, if it was alright to move up our appointment. when the technician finished the previous repair. The technician, Brandon Cryer was very polite, knowledgeable and professional. He patiently answered our questions. He found and fixed the problem quickly, and corrected a potential future a/c over service issue we had for 7 year, from a previous companys a/c installation. Identifiying and fixing that saved us paying a huge, future repair bill! The total repair was completed, by Brandon, in a timely manner. And it was done at a reasonable charge.We are so glad that the previous company, which did not service our area anymore, recommended Southern Efficiency. Thanks to them our house is comfortably cool again. -
Review 40 (2023-08-01 - Rating: 5)
Andrew was so easy to work with and highly communicative. He educated me on my system and even gave me tips to save money. By far, one of the best HVAC companies in Navarre! -
Review 41 (2021-06-18 - Rating: 5)
I recently purchased a new HVAC unit. I was treated with respect and courtesy. All the men who came to my home (Adam, Vincent, Andrew, Kyle and Mark) were kind and respectful. Even the receptionist was kind and helpful. I experienced a few issues after the installation and was promptly assisted. Adam was my first contact with your company. He came to discuss my old unit and the advantages of the new one. He was very humble and I quickly felt at ease and trusted his advice. Vince helped me achieve a cash discount, doesnt everyone love a discount? :-) The men seemed knowledgeable and efficient while preforming the installation. They worked hard and I was always treated respect and courtesy. I always felt I was a valued customer. Thank you to all Judy -
Review 42 (2023-05-16 - Rating: 5)
I called the office this morning and they had Andrew McComas, their Service Technician, at my house the same day! He was thorough, knowledgeable and informative. This is the second time I have had to call them when my Air Conditioning went out and they were there the same day! I appreciate the folder of all the information on my unit and the notes and suggestions he suggested. I WILL definitely call them first for any air conditioning needs. Thank you Andrew for your time and thorough explanation of the issue and the quick fix. Also the handy tip of how to keep the lines clear! Awesome customer service! -
Review 43 (2024-04-02 - Rating: 5)
Brandon was quick to help me! So nice to have a company that will go above and beyond to work with a couple of old retired army people. He is an asset to any company. thank you so much. -
Review 44 (2023-07-30 - Rating: 5)
Mr. Vincent Smith was professional and caring. As a last minute call in, he took the time to come out and assess the situation and now I have a cool home. He informed and showed me what the problem was and added suggestions to what he saw that could be problematic later on. I will definitely recommend Southern Efficiency to others in need of service. Thank you for your service. -
Review 45 (2023-02-01 - Rating: 5)
We just had our dryer vent cleaned by Adam and Andrew of Southern Efficiency. The system we have is vented out a highly pitched roof-making it well beyond the skills of the average home owner. The communication was excellent. They texted when they were coming and explained in detail what they had done. They even fixed the damper and shortened the vent hose for no additional charge. I would highly recommend. -
Review 46 (2023-01-06 - Rating: 5)
After 16 years of service, we finally had to replace our heat pump. Although Southern Efficiency wasnt the lowest quote we received, the professionalism and knowledge of Evan, who came to the house & prepared the estimate convinced us that this was the company to go with. We also wanted to use a local Navarre company. The installers, Liam & Andrew were great. They worked super hard, and didnt leave until the system was working perfectly. They cleaned up behind them as if they werent there as well. Highly recommended. -
Review 47 (2024-06-10 - Rating: 5)
Service was great. Service rep was knowledgeable friendly. The company was very easy to work with . Great job by all . -
Review 48 (2023-08-13 - Rating: 5)
My AC was just constantly running and running and not cooling down was over 80 degrees in my home. Called around to a few places with no answer knew with it being the weekend it might be a little difficult but not with Southern Efficiency, answered right away, got me an appointment. Joey was polite, very informative and answered all my questions,just an overall great experience. Would highly recommend. -
Review 49 (2023-04-20 - Rating: 5)
Southern Efficiency has been the best AC service I’ve found! Quick and competent service at what I considered reasonable pricing. Brandon went above and beyond to ensure my system was repaired and operating; by far one of the nicest technicians I’ve met. Thank you Brandon! -
Review 50 (2023-05-17 - Rating: 5)
Andrew was professional, thorough, personable, and knowledgeable. He helped us with exactly what we needed and also made suggestions that were appropriate. We definitely recommend Southern Efficiency and will use them in the future. -
Review 51 (2022-04-19 - Rating: 5)
Had a team from Southern Efficiency take care of us recently, and couldn’t be more satisfied. Aubrey and Scott diagnosed an issue with our unit, and helped us find affordable options. The next day, Adam came and installed window units, so we weren’t left without AC while we explored options. Finally we set an appointment for a new unit to be installed. Steve and Kyle were quick and cleaned up after themselves. Everyone was incredibly friendly, and we would recommend this company to as many as possible, especially with summer right around the corner. -
Review 52 (2023-03-27 - Rating: 5)
Andrew and Brandon were here on time and absolutely prepared! We had our HVAC ducts cleaned and sanitized and our Dryer vent cleaned! These guys were so professional and did the job and left all spaces they touched cleaner than they found them. They explained all the procedures and did a great job!We use Southern Efficiency for our annual a/c and heating system check and are more than pleased with them! -
Review 53 (2023-11-03 - Rating: 5)
Fast service, more on time than me. The service tech arrived before me and patiently waited. He was fast and knowledgeable on installing my smart thermostat. Lots of tips to get me started. -
Review 54 (2023-06-08 - Rating: 5)
Southern Efficiency has added Plumbing to their services provided under their yearly plans. Yesterday I had their plumber come to my house and service my tankless water heater. Joseph was very personable and knowledgeable. My problems were fixed and I’m super happy with the service. -
Review 55 (2024-05-16 - Rating: 5)
Joey was very thorough with everything.. would definitely recommend this company for any A/C needs. I’m pretty sure they are good at everything they do. -
Review 56 (2023-06-17 - Rating: 5)
My dryer vent to the outside was clogged with debris and was affecting the cycle of my (brand new dryer). Joey was able to remove the patio boards and blow out the debris after multiple times. My vent/duct had not been serviced for a very long time. Joey was diligent and professional throughout the entire process. He offered some helpful tips and possible re-work of the venting system. He got the job done and my dryer is working efficiently.Thanks to Joey and this company that stays open until 8pm. I called them at 6:30pm and gad service the next day by 2:30 pm.Thank you SO much. I recommend Southern Efficiency 100%. -
Review 57 (2024-07-08 - Rating: 5)
American plumbing heating and cooling have been servicing our furnaces for a few years now and we’re very happy with them. Brandon Cryer has been to our house a few times and he is very professional and thorough in servicing our furnaces, and also in explaining to us our options. -
Review 58 (2024-05-20 - Rating: 5)
I saw that they had 5 stars on here and had my doubts, but still decided to give them a shot. I called and a lady picked up the phone and showed her concern about our ac out due to it being 90 degrees outside. She sent us a technician immediately, and he explained what the cause of problem was and showed me so I could grasp a better understanding of it; he temporarily fixed our ac before getting us a whole new unit. The salesman explained what we needed and nothing extra, and I really appreciated that. I feel I can trust this company and I highly recommend it. -
Review 59 (2021-09-01 - Rating: 5)
Southern Efficiency was able to tend to our AC outage very quickly when others were booked for days. They arrived ahead of scheduled time, diagnosed the problem, and had us back in working order. We were able to get same day, quality service and I am very impressed. Adam was professional and thorough. -
Review 60 (2023-06-22 - Rating: 5)
Thank you so much to Adam Bryan the service manager we were able to be seen the same day and even fixed it the same evening he came , we appreciate his professionalism and if we ever need anything will definitely use Southern Efficiency!! He came punctually and got straight to it . -
Review 61 (2021-06-03 - Rating: 5)
First time customer of Southern Efficiency and the experience was very positive. My home has two a/c units and both were not working. Nataschas quick and courteous response to my message left a good first impression. Then Mark fixed both units, providing the highest quality of work Ive ever had done. In addition to being a true professional, he is kind, honest, respectful and just a pleasant person to be around. Highly recommend the services of Southern Efficiency, their customer service and performance is top notch. -
Review 62 (2023-08-26 - Rating: 5)
Eric was wonderful! He kept me informed, diagnosed the problem quickly and accurately without unnecessary costly expense. I highly recommend him, Nora and the entire team at Southern Efficiency. -
Review 63 (2024-05-09 - Rating: 5)
Wonderful experience with American PCH Pensacola. Andrew was very knowledgeable and professional. Great biz with great customer service! -
Review 64 (2023-05-22 - Rating: 5)
Andrew came out today for my systems scheduled maintenance. He was friendly, professional , knowledgeable and efficient, did a wonderful job. I highly recommend Southern Efficiency. -
Review 65 (2020-11-18 - Rating: 5)
Southern Efficiency was great to work with. When my AC was damaged in Hurricane Sally, they got me on the schedule quickly to come inspect it and replaced the system just as fast. The guys who came out were super friendly, and surprisingly fast. They impressed me so much, I called them this morning to look at one of my rental properties. I would recommend to anyone in the area looking for a good local company who values customer service. -
Review 66 (2023-09-11 - Rating: 5)
Helped when I needed them! Called at 3pm for my A/C not working and they were there within the hour. Eric found the problem quickly and worked hard to clear out a blockage to avoid having to run a new pipe. Definitely will use them again in the future if needed. -
Review 67 (2023-08-28 - Rating: 5)
Our issue occurred after hours and the house was heating up rapidly. Our technician Brandon diagnosed the issue quickly and restored air flow into the house within a few minutes. He definitely saved the day. -
Review 68 (2024-03-01 - Rating: 5)
Andrew was extremely polite and professional. He explained everything to me and was able to show me video of what is wrong with our unit. Thank you again Andrew for your help! -
Review 69 (2024-05-24 - Rating: 5)
Brandon was amazing! From explaining everything that was wrong and he was doing to ways we could go about getting things done he went above and beyond. Hes the kind of employee if I was running a business that I would want! -
Review 70 (2024-02-18 - Rating: 5)
Very happy with their service especially with their manager Vince who came out to make sure everything was diagnosed properly and repaired the way it should be. I will definitely be using this company and future building projects -
Review 71 (2024-03-02 - Rating: 5)
Brandon was fantastic. They came out as soon as they could and worked through the remainder of the work day to make sure the AC was fixed. I appreciate their hard work. -
Review 72 (2024-06-02 - Rating: 5)
I needed my clothing dryer duct cleaned out. I cannot say enough good about this job. Brandon showed up on time, knew what was to be done, and did it in an efficient professional manner. After hearing about this company and their training practices, I will not hesitate to hire them and specifically Brandon in the future. -
Review 73 (2023-07-22 - Rating: 5)
Brandon our Technician was great very professional. Our previous experiences have also been very good. Would definitely recommend them for HVAC work -
Review 74 (2019-10-14 - Rating: 5)
Vince was great, super nice! I had to have a complete upgrade to a rental house. I was able to schedule the repair out two weeks to help with expenses, while it was a costly repair Southern Efficiency gave the best quote! Communication was easy and the quality of work was excellent! I highly recommend them! -
Review 75 (2022-05-27 - Rating: 5)
The technician assigned was Aubrey, he was very professional, friendly with excellent customer service. He explained everything he was doing to clean the dryer vent and get the air flow back to normal. He troubleshot the system determined where the issue was corrected it. Would recommend him for any of your HVAC…etc needs. -
Review 76 (2022-08-27 - Rating: 4)
I have COPD and a new HVAC system was installed within 48 hours. -
Review 77 (2022-04-05 - Rating: 5)
Everyone I dealt with was courteous and professional. Vince had Melissa call me and sent Len out who had Adam come out to answer my questions. Len quoted me up! The day of installation and repairs Melissa arrived on the scene with installers, Steve and Kyle (it was his birthday). Melissa let me know to call her directly with questions. Steve and Kyle did a bang up job and were careful and helpful. Thanks to everyone! Would recommend! -
Review 78 (2023-08-24 - Rating: 5)
Brandon C. was exceptional. Perfect communication, very responsive, explained and answered questions. Even made helpful recommendations and a bit of education. Could not be happier with the service!! -
Review 79 (2023-10-29 - Rating: 5)
I left a review years ago, but I guess the location changed, so Im updating it againIm summery:((((These guys know what they are doing))))I was an hvac tech years ago. I did installs and new duct rough-ins, etc. I have adhd and i lose focus allot, but i also focus a lot on what interests me. Efficiency and capability and working with my hands interest me allot, and i have years and years of experience in vast fields of work.From framing carpentry, roofing, electrical, construction to plumbing, concrete, foundation prep, high voltage, remodeling to engine rebuilds transmission biuld etc...when i saw their attention to detail was nearing parallel to my standards. I was taken back quite a bit. Because attention to detail is everything, and it takes TIME.I might have to put in an application with these guys, lol. They might appreciate my efforts more than most.Im a little out of their service area, but they are awesome people to work with for sure.I love learning how they use new copper line sets AND thermostat wire with every new installation. Some places dont even do this and are just not reliable in the long run from contamination and irraticThese guys take the time to explain to you what you are getting and have great communication with the staff and get the jobs done in one day typically. These guys are top-notch,I can see they will be with you when you need them and there systems will last longer because while they do ti l these things noted above, I also see they purge the system with nitrogen while installing (this protects the copper from becoming oxidized in the presents of heat and oxygen when brazing sealing up the lines). This is key for me because you can get atleast 2year more service from a clean, pure, and fully sealed system.They set you up for trouble free operation from the start!Great quality standards, and im happy to leave this review because I know you wont regret asking these guys for help with your current system. Or your next one. I trust these guys. -
Review 80 (2024-07-10 - Rating: 5)
Vincent, Joey and crew were prompt, courteous and respectful, knowledgeable, conscientious and honest. They have completed the jobs for us thoroughly and professionally with all humility and earnest effort. -
Review 81 (2023-04-01 - Rating: 5)
This company is the one to use if you need good service, fair pricing and best of all knowledgable folks who show up! I have dealt with Evan, Liam and Andrew so far and they have all been great to work with! Give them a call you won’t be disappointed. -
Review 82 (2024-02-13 - Rating: 5)
Always a pleasure to see Andrew , he is polite and respectful getting on with the job in hand without any fuss . He is methodical and professional. -
Review 83 (2022-08-16 - Rating: 5)
Quick and reliable! I called this morning and had a technician scheduled for just a few hours later. Andrew got here on time and went to work. He solved our cooling issue and did a full diagnostic service on the unit after he found the main issue to make sure he wasnt missing anything. Provided excellent advice to keep our system running well in the coming months. Very satisfied from the first phone call to the end of service. We find great comfort in finding a company that provides this level of service and will be using them and referring their business. Thank you! -
Review 84 (2021-12-15 - Rating: 5)
Andrew at Southern Efficiency was by far the best person for the job. He is more then professional. If you want things done right ask for Andrew or just use this company. He even took his shoes off without me asking, How sweet is that??? Thank You Andrew and thank you for such a delightful excellent experience Fixed everything that was wrong , considering an old company that We used to come out here that has been to my house 9 times since April 2021 and they still didn’t fix anything, in fact they made it worse!! Andrew at Southern Efficiency got it right the first time!! Thank you!! Use this company!!! Highly recommend them, save yourself the headache and trust me on this!! -
Review 85 (2022-09-01 - Rating: 5)
Brandon was super responsive and arrived several hours sooner than they had quoted us. He was incredibly friendly, helpful and extremely knowledgeable. Our AC was up and working faster than we ever expected. Thanks for the great quality work! -
Review 86 (2023-08-25 - Rating: 5)
I had a great experience with the technician Brandon, he was very professional, explained what he was doing, and quick to do the job, Id definitely recommend them to others and if we have problems in the future Ill definitely be calling them again! -
Review 87 (2023-05-08 - Rating: 5)
Just had Joseph from Southern Efficiency out for some plumbing issues. He was super friendly, and knowledgeable. Was thinking that the garbage disposal needed to be replaced, but he was able to get the old one working again. Thanks, Joseph!!! -
Review 88 (2021-07-02 - Rating: 5)
Christian was amazing! He went above and beyond for 2 days straight to get us back in working order. I can’t express how grateful I am for him and the whole Southern Efficiency team! Definitely use them if you need service or replacement. -
Review 89 (2023-08-17 - Rating: 5)
Brandon was incredibly professional and courteous. Did an outstanding job, and they cleaned up behind himself . Had an issue after he had left, and he returned immediately. -
Review 90 (2023-10-28 - Rating: 5)
Been having some very complicated technical problems with my system the team has been vigorously and expeditiously looking into. I am very pleased and impressed with the response of all concerned: Adam, Andrew, Joey, Melissa, Jen, ESPECIALLY Brandon (who’s knowledge, expertise, and persistence, finally fixed the problem). These HVAC machines are very complicated - and the people who work on them are highly intelligent and should be highly respected - as where would we be here in NW Florida with this heat and, even, cold! As a Platinum member, I am again, pleased and thankful for the product and the team members of previously Southern Efficiency, which, evidently, has merged with American Plumbing and Heating. -
Review 91 (2022-09-12 - Rating: 5)
Today I had Southern Efficiency HVAC come out and take a look at my AC unit . It stopped working over the weekend, they were called this morning and came out by early afternoon. Andrew McComas was my technician. He was very professional, polite, and informative. He was very prompt and I really enjoyed the text message with photo in advance that allowed me to know exactly who would be coming to my home. That is a very nice touch! I would definitely recommend this company to anyone having any issues with their AC or needing maintenance done. -
Review 92 (2021-10-05 - Rating: 5)
I just bought a home in Navarre and after moving in realized how hot it was inside. Long story short after attempting to troubleshoot the thermostat I realized whatever was wrong was not going to be able to be fixed without a professional which is when I contacted Southern Efficiency. Not only were they able to schedule me an appointment but they came within the hour I had called. Adam was so thorough with his work and answered all my questions/concerns. I will without a doubt be continuing my business with this company and have since told all of my friends about them as well! -
Review 93 (2024-02-20 - Rating: 5)
Thank you Brandon C. for great service. Replaced our capacitor, HVAC maintenance and dryer vent cleaning. Great job. -
Review 94 (2019-01-30 - Rating: 5)
A+++ for their customer service and technicians! Vince was wonderful. My appointment was a week away and managed to squeeze me in. He was very thorough and had my heating issues diagnosed and fixed within two hours! I will definitely be using their services again in the future -
Review 95 (2022-07-21 - Rating: 5)
I would like to comment on the technician that came here today. Adam was just great. Very knowledgeable. Explained any and everything I asked him with enthusiasm and patience. He did a great job and represented your company with professionalism. He speaks very highly of your company and its commitment to customer service. In light of the issues we have had here, I must agree “A-Quality” and your staff have been great to work with. Thank you, Adam & Co….. Will most certainly be working with you in the future!Dr. Joe & MaryAlice Foust -
Review 96 (2020-08-03 - Rating: 5)
I made an appt online using their virtual assistant at 10 p Sunday night after my AC went out. The next morning by 0815 the AC was fixed! Adam was very polite and knowledgeable. He explained the issues with me in an understandable way. I also liked the service scheduling program that the company uses to inform you of when the repairman is enroute to your house. Great experience from start to finish! -
Review 97 (2023-03-26 - Rating: 5)
Adam was prompt and very clearly knowledgable about residential HVAC systems. He was a wealth of knowledge and diagnosed two items that previous service techs from other companies did not identify. My confidence in his ability to know what needs to be done and do it efficiently is very high. We own more than one property in this area and I will most likely use Southern Efficiency for all of my HVAC work. -
Review 98 (2021-05-18 - Rating: 5)
Vince & Josh arrived promptly on the day of planned install of my split unit! They are both very professional & extremely knowledgeable of their business. The unit appears to have belonged where they installed it all the time!There are no exposed wires or drains or insulation. This procedure took them time to make it look this way! There’s no question they know exactly what they were doing. As this install was in a stationary RV, there are irregularities you don’t have in a house. They had no issues in the confined space. It works amazingly. They hard wired it into my breaker box which took additional time for them.Then Josh took the time to return and explain all components of both parts, inside & outside.Along with showing me how the wireless WiFi remote features work. Vince & Natasha also came by days later to follow up on any issues. Such patience & dedication like that isn’t found in many places these days.Thank all of you at Southern Efficiency!!! -
Review 99 (2024-05-17 - Rating: 5)
Andrew is extremely knowledgeable and professional. He cares about everything that he does and explains his work very well. -
Review 100 (2023-08-27 - Rating: 5)
The response time was lightning quick and they had they part in their fully stocked truck to correct the problem. Stephan Lester is a knowledgeable service technician that quickly diagnosed the problem and promptly fixed it. -
Review 101 (2021-12-08 - Rating: 5)
Andrew and Adam both came out to help on different occasions and very quickly diagnosed and fixed the problems. They answered all my questions and were very nice. Melissa was also very helpful and curteous. Im glad I found a local Navarre company that I feel very confident calling.Valerie Snyder -
Review 102 (2022-05-20 - Rating: 5)
Aubrey came out to our new home on a Wednesday to give us an estimate for cleaning the AC ducts, unit, and vents due to tobacco residue/smell throughout the home. They scheduled us for 2 days later so that we could have it done prior to moving our stuff in before the end of the month. They were very knowledgable, prompt, and professional. Aubrey also provided helpful tips on maintaining our system. This was a pleasant experience from start to finish and my husband and I will be using them again in the future.Gina & JR Arsenault -
Review 103 (2022-04-14 - Rating: 5)
Technician Andrew McComas was awesome! He explained everything he was doing and performed the maintenance flawlessly. I couldn’t be more pleased with his work. I look forward to seeing him again in future maintenance on my A/C. -
Review 104 (2020-06-16 - Rating: 5)
An excellent experience all around. A little over 12 hours from me initially notifying them I had a problem with the AC to the AC running like new. Our technician, Jordan, was friendly, professional, and knowledgeable. I highly recommend Southern Efficiency for all of your HVAC needs! -
Review 105 (2023-01-31 - Rating: 5)
I just had the most friendly & informative service with Adam & Andrew. They were so friendly & explained in detail what needed done , why & they fixed the problem . I highly recommend these guys if you want a great job done!! -
Review 106 (2022-09-12 - Rating: 5)
I was texted a photograph of the salesman, Leonard Norris, prior to the appointment along with a short bio (he owns a Batmobile!) which I appreciated. Len was on time, professional, and easy to talk to. He quoted me two options and the financing was simple to set up. Actually, once the installation was under way, they discovered that I didn’t need the type of system they quoted me and sent me a new quote on the spot that was $1000 less and the tech was already on the way to get the new parts. Still only took a little over five hours to rip out my old system and install the new one. The technician, Dalton Sarver, was professional and thorough. He took the time to fully explain the new system and how to best maintain it. They left my condo as clean as it was before they arrived (unfortunately, lol).Five stars. Highly recommend. -
Review 107 (2021-06-02 - Rating: 5)
Our A/C system stopped working all of a sudden and we couldnt figure out why. We had a hard time finding an HVAC company that would come out on the weekend. Southern Efficiency came out within an hour and had it back up and running within 45 minutes. They were efficient and friendly. I highly recommend them! -
Review 108 (2019-08-21 - Rating: 5)
Outstanding customer service! Knowledgeable, and the best bang for your buck along the Gulf Coast. They are trustworthy and do not overcharge or try to sell you something you do not need. When the AC is out they truly care about making you comfortable again as quick as they can. I always look to do business with quality local companies like Southern Efficiency. Do not hesitate to trust them with your HVAC needs. 5 STARS! -
Review 109 (2022-06-20 - Rating: 5)
19JUN22: Anyone that follows my reviews knows that I do running reviews for service companies in my area. I had to request an emergency service today, and go figure, the only company with staff, that actually take care of the customer, is Southern Efficiency. I called in at 10 AM and they had me setup for emergency service early in the afternoon between 2 and 3 PM. So much for 2 to 3 PM because Aubrey Smith showed up at 12:30 PM and had me fixed up in under 30 minutes. Now, lucky for me the fix was simple for a blown start-up capacitor, but not even ACE Hardware carries capacitors for the larger AC systems most homes in my area have but Southern Efficiencys service techs have everything you need to get the job done. Thank you!!!!!18MAR22 Update: Today Southern Efficiency came out to my house despite all the weather warnings for today. Luckily, the time slot they gave me was free of rain so they were able to do a full HVAC service call. Aubrey Smith was very professional and was very accommodating as I shadowed him during the AC maintenance for my house. He thoroughly cleaned the air handler and the air condenser unit. He literally opened up the air condenser to get to the bottom of the unit to clean out all the pine needles and junk that had built up in it. He checked the amp draw of the air handler and the air condenser capacitors and told me the limits of the system and what the actual amp draws were. Luckily, all the parts were good. You can tell Aubrey has his stuff wired tight because the service van he was driving was very organized and clean. I would highly recommend this company for your HVAC needs. Need more companies like Southern Efficiency that understand what the words quality and service mean. Thank you again for doing an excellent job!!!PRIOR Review from 2021: This was my first time using Southern Efficiency and this was because Modern Air stopped servicing my area. Adam and Christian showed up right in the middle of the service window which was great. Because of Covid-19 I requested that they wear masks and they did so without any complaints and they put on shoe covers while working in the house. Both of them were very polite and professional the whole time they were working. They checked out everything required for an AC inspection and even found a capacitor that was going bad in my condenser which they repaired right away. It was nice that it was a two man team which allowed them to close out the ticket efficiently. Thank you for coming out and taking care of a vital part of my home!! Great job!! -
Review 110 (2023-08-02 - Rating: 5)
Came out same day I called and replaced the capacitor in reasonable time. Timothy was very friendly and professional. Thank you Southern Efficiency!! -
Review 111 (2020-06-25 - Rating: 5)
Our tech Jordan was great. He was professional, personable, and arrived in the time frame given. The price for service was reasonable and the invoice made payment easy. It was a very good experience. -
Review 112 (2022-05-20 - Rating: 5)
Being new to the area and in need of a new air conditioning unit I shopped for estimates at many service dealers. I wanted to make my purchase locally if possible. After many proposal estimates I decided on Vince from Southern Efficiency. His punctuality, professionalism, knowledge and price sold me. The installation was carried out in a neat and efficient manner. I would highly recommend this company for all your a/c needs. -
Review 113 (2023-08-06 - Rating: 5)
Andrew was the Tech he showed up very quickly after I called. Diagnose the problem in a couple of minutes. Was very polite very courteous professional great service I will always use Southern efficiency -
Review 114 (2024-03-27 - Rating: 5)
Great company to work with. Awesome ethos and values. Andrew is very knowledgeable and has a great attitude. -
Review 115 (2021-09-30 - Rating: 5)
I deeply value professionalism. Always showing up on time with friendly attitude and willingness to resolve the issues and concerns on hand! Will definitely recommend their company and praying for the expansion of their business🙏 The services provided by Adam was remarkable and greatly appreciated. -
Review 116 (2021-05-12 - Rating: 5)
When our air went out , Southern Efficiency came out immediately the same day and took care of the problem, where other companies would not give me an appointment the same day. Not only the best at what they do, they also gave me a cost effective solution to our problem and had our air up and running the same day. If I could give them more than five stars I would. Thanks Southern Efficiency for keeping us cool !!! -
Review 117 (2022-08-09 - Rating: 5)
I was in a difficult position when I called around for repairs and they were the first company that called me back and the first company to show up and do exactly what they said they were going to do. The repairs were done the next day and were only delayed because they had to acquire the repair parts they needed. The repair guys were very professional and courteous and they knew exactly what they were doing and went above and beyond to repair my unit and leave me better than I was before. He even replaced a drain line because the one that was previously there was very flimsy and he did not like the way it looked so he went above and beyond and replaced it with a much sturdier PVC drain line. I can’t say enough good things about this company and they will definitely have my business from here on out. I would recommend them to anyone in a heartbeat. Adam and Brandon, my technicians, were very knowledgeable about what they were doing and their knowledge made them very efficient. -
Review 118 (2022-08-16 - Rating: 5)
Had them come out for service/cleaning and added the vent inspection to identify if there were any leaks to make sure I was getting the most out of my electric bill. They identified slow leak, repaired to see if it would hold and advised me on my warranty if not. Immediate 3 degree difference when done. Also identified the electric cable issue (electrical tape from split conduit on the outside unit), and fit me in to replace same day. Shout out to Aubrey for being on time, professional, excellent communication (not sales - but customer focused), and genuinely nice to work with. He’s welcome back!. -
Review 119 (2023-06-12 - Rating: 5)
Both gentlemen were professional, informative, eager about insuring my satisfaction, as well as offering additional information about the services that the company provides.I was impressed with both Brandan and Andrew. -
Review 120 (2023-07-16 - Rating: 5)
Joseph was great! He did the job in a timely manner and very professional. Would definitely recommend him to anyone! -
Review 121 (2023-08-27 - Rating: 5)
Brian was awesome. I told him our issues with the air con and he knew immediately what it was, plus gave us great advice on how to prevent the problem from happening again. Thanks Brian! -
Review 122 (2022-07-19 - Rating: 5)
Aubrey is such a nice honest and professional person. I would recommend him for any HVAC repair. Southern efficiency took my call on Saturday and within 2 hrs Aubrey was at my home. There are many companies States that they are 24/7 emergency but really theyre not. So in your hvac need call Southern efficiency first. -
Review 123 (2019-05-15 - Rating: 5)
I dont typically do reviews, however, the service Vince gave us was outstanding! He was on time, communicated exactly when he would arrive, and diagnosed what was wrong with our water heater. After ordering our replacement part, he made it a priority to ensure it was installed in a timely manner. Vince was very polite and answered all our questions during the process. Give him a call if you need service on your A/C, Heater or water heater. -
Review 124 (2022-03-04 - Rating: 5)
The technician was very informative and thorough. I liked that he took his time with me to explain why a part was failing and why it should be replaced. He even demonstrated it for me. I was so impressed that I decided to make a contract with them to return twice a year for maintenance. -
Review 125 (2022-09-27 - Rating: 5)
Andrew was the technician that came out and fixed our unit. He was very professional, polite and understanding. My 2 yr old was in a mood and not listening and he continued like it was no problem. He also took the time to explain the issues in detail and answered all my questions. Thank you Andrew for all that you did. -
Review 126 (2020-08-09 - Rating: 5)
Adam and Vince in Navarre have been great to work with. They have helped us out several times and the price has been fair. We highly recommend them! Thanks so much Brad -
Review 127 (2018-12-19 - Rating: 5)
They had the best price and overall value for replacing the entire heat pump system based on the 6 other quotes I received. Vince was awesome; his communication was great and was quick to answer and questions in all steps of the process. He worked with my schedule and when it came time to install, he was on time with no surprises.I will definitely be using his for all of my maintenance needs as well as when I need to replace my other heat pump in the future. -
Review 128 (2024-03-19 - Rating: 5)
Andrew showed up within 2 hours of my phone call; he fixed my AC unit within 15 minutes of diagnosis. During a terrible heat wave when my house was over 80°, he was my savior. -
Review 129 (2022-08-15 - Rating: 5)
The Company and Employee who came out (Mr. Brandon Cryer) was very professional! Appt was to be between 8-12am, he was here at like 830 and they sent a text letting me know he was on the way. He checked everything with my AC unit and let me know better things to do and I was throughly impressed! He went through the attic and whole house, inside and out! I was so impressed I joined their company membership and I am more than sure I will not be disappointed! If you need a AC company, this is the one. But also know they do so much more! -
Review 130 (2022-06-06 - Rating: 5)
Andrew was punctual, professional, and friendly. Explained the entire process regarding AC unit maintenance, dryer vent cleaning, and what steps were needed along the way. Prompt service from when I called the office to when they showed up. No surprises regarding pricing. Would highly recommend. -
Review 131 (2020-11-04 - Rating: 5)
Woke up to frozen AC coils , I knew it was a matter of time before I would have to replace. Did a google search for Navarre went down the list looking at reviews came across Southern Efficiency 140+ positive 5 star reviews SURE! Gave them a call they squeezed me in and about a half hour later they promptly showed up. Diagnosed the problem needed a system replacement which I knew I was on borrowed time so no shock. Worked up an estimate for a 5 ton system and was pleasantly surprised by the price. They were able to service my old unit to limp it along until they could come out in 4 days to replace. The 2 gentleman that came out and replaced my unit were outstanding, went above and beyond to PROPERLY install new unit, do a complete checkout of the system, relocate thermostat to get a better reading, checked air flow, air leaks, cut out opening for a larger air intake a problem my old AC suffered from cleaned up like they were never there. I see why they have 140+ 5 star reviews and my first time giving a 5 star review. -
Review 132 (2021-07-06 - Rating: 5)
Highly recommend. Have had other service providers work on our AC and there is no comparison. The tech was thorough in checking the entire system and explained in detail what the issue was and how it would be repaired. Very professional, timely and reasonably priced. -
Review 133 (2019-06-22 - Rating: 5)
Came home from work and A/C was dead. Did some research on web and found Southern Efficiency with excellent reviews. Well, to make a long story short I immediately received a return phone call and spoke with Vince. He informed me he could be at my house in 1-2 hours and actually arrived 30 mins early. To sum it up a very pleasing experience overall. Vince was a very pleasant, professional young man who gave us great service, extremely efficient, knowledgeable and work at a fair price. If you are searching for a honest, efficient and professional service DO NOT hesitate to call Southern Efficiency, You will bel very glad you did. -
Review 134 (2024-07-18 - Rating: 5)
When it rains it pours, literally. A simple load of laundry turned into a few hours of living hell for Patrick Stewart. What a great guy. (They need to give this man a raise). He came out to my home after more torrential rain to snake my tub/toilet which had filled up when my washing machine backed up barely stopping at the rim of my toilet - Thank you God. (I was waiting for my home to be flooded.) What should have been an easy job soon had him belly down under my trailer snaking my lines out to the road. Thank goodness the snake reached that far. Did I mention the torrential rain? The poor guy was soaked by the time he finished. But what was amazing was that he never lost his cool, his sense of humor, his professionalism. Job well done. I will definitely reach out to APH&C again should the need arise. I hope all their associates are as nice as Patrick. Thank you and YEAH, the rinse water went down. No backing up this time. 5 stars -
Review 135 (2020-03-07 - Rating: 5)
The guys from Southern Efficiency were awesome. The quote they gave me for a whole new A/C system was the lowest and the work was outstanding. Both guys were super cool and very professional. Would highly recommend. -
Review 136 (2024-05-09 - Rating: 5)
He was a great guy, got the job done and explained the suggested fixes. No pressure and I felt very comfortable with the suggestions he gave. -
Review 137 (2020-11-03 - Rating: 5)
Very professional business and highly recommend. Adam was very knowledgable on installing the thermostat as I had tons of questions and he explained in detail what the answer was. Arrived on time and very courteous. Would highly recommend and will definitely be using them for future HVAC maintenance/problems. -
Review 138 (2020-07-08 - Rating: 5)
The techs were awesome, experienced and well knowledgeable. Quickly found a capacitor issue, replaced the part and serviced checked it. Price was well reasonable and gave me a good tecnua overall run down on my system. No worries. Will stick with them for future services and refer. -
Review 139 (2020-06-08 - Rating: 5)
Jordan and DJ were great representatives for Southern Efficiency. They arrived at the previously determined time, cleaned our duct system thoroughly and treated our system for microorganisms and future growth issues. They were both pleasant gentlemen and explained the process before beginning the job. Once the job was done, they vacuumed the debris that resulted from the open vents. Highly recommend this company. They also offer a military discount! -
Review 140 (2022-10-27 - Rating: 5)
Southern Efficiency and our technician, Adam, hit a home run! Adam was on-time, and before he arrived I received a text--complete with photo bio--saying he was on the way. Nice touch!Adam was friendly, professional, knowledgeable, and efficient. He even let me know the emergency heat was not hooked up--and then wired it so it was! He finished by cleaning out the outside unit, which had accumulated a lot of leaves and dirt. That could have led to problems down the line.Southern Efficiency even made it easy to write this review--now THATS efficient 😀All in all, my experience with the company, and with Adam was an absolute pleasure! Highly recommended. -
Review 141 (2022-08-27 - Rating: 5)
Your technician Brandon is amazing! He was knowledgeable, courteous and professional. He worked diligently to make sure our ac was thoroughly fixed be He is as asset to your company -
Review 142 (2022-06-14 - Rating: 5)
Ive delt with several HVAC companies over the last few years and I have to say, Southern Efficiency is by far the best. The technicians are professional and they know their stuff. I am extremely satisfied with the level of service they provided and the overall experience from setting up my appointment to completion. Highly recommend this company to anyone needing trustworthy company to work on your HVAC system. -
Review 143 (2022-08-31 - Rating: 5)
Definitely recommend Southern Efficiency. Not from this area so I went on google to see who was highly recommended and had the best rating. So I gave Southern Efficiency a call and they came out the same day. Nothing major but Aubrey shown up on time and was very professional. Appreciate everything. Keep up the good work. -
Review 144 (2021-12-10 - Rating: 5)
Technician was knowledgeable, courteous, and very respectful. He arrived ahead of schedule. He explained and showed me the cause of the problem. He also gave a recommendation to prevent it from happening again. I will definitely use them for any future issues. -
Review 145 (2022-08-12 - Rating: 5)
Will continue to use Southern Efficiency for all my HVAC issues and maintenance. The technician Andrew was on time and did a very comprehensive check on my system. He explained what he was doing and gave some good pointers on how to make my HVAC system more efficient. Give them 10 out of 10. -
Review 146 (2023-08-25 - Rating: 5)
Joey was very knowledgeable, and worked great in his craft. Made quick work of the problem despite the heat outside. Would very much recommend him to anyone. -
Review 147 (2022-07-22 - Rating: 5)
I started calling around as soon as I realized my dryer vent was full of water and southern efficiency was able to get here within an hour of me calling. The other company I had called previously couldn’t get out here until a few days later. They fixed the problem in less than an hour and couldn’t have been any nicer. After some experiences we’ve had in this area, customer service is key, and these guys nailed it. We will definitely be using them again for any future needs. Thank you Southern Efficiency! -
Review 148 (2023-08-11 - Rating: 5)
Would recommend to anybody. Joey my tech came out and was very professional and very knowledgeable. Explained everything in detail while making sure I was understanding everything at rhe same time. Answered all my questions. -
Review 149 (2020-03-21 - Rating: 5)
Ok, so, our A/C died on Saturday. These guys sent out specialist on Sunday afternoon, about 30 min after I called. After evaluating a problem Mark gave us an estimate for the local area that blew my mind. So, I told him so. And you know what this nice man said dont worry, we will take care of you. It is so rare, in this day and age, to see a professional who knows his job from A to Z that has such a compassion for other human beings. It was fixed in a TIMELY manner and very AFFORDABLE price, considering what it should have cost us. I would recommend this company to anyone in need. Thank you Southern Efficiency for an amazing job and treatment of your customers.P.S. Loved no bulls%#t approach and concise explanation of the problem and steps to be taken to fix it. -
Review 150 (2023-01-06 - Rating: 5)
First time customer.Very pleased with the technician (Brandon Cryer) and nd his work. Explained what he was doing and was very thorough. Will use this company going forward for my A/C work. -
Review 151 (2020-02-23 - Rating: 5)
I had a fairly small residential job, installation of an exhaust vent/duct above my stove. Mark was great, very easy to talk to and figure out what needed to be done and he was willing to work around my schedule. His work was really top quality! I would definitely use Southern Efficiency again! -
Review 152 (2024-06-24 - Rating: 5)
Trevor was fantastic! Prompt, and polite. Highly recommend. -
Review 153 (2022-08-10 - Rating: 5)
This is the 3rd time we have used Southern Efficiency to clean our dryer vents. Both at our home & our Airbnb. They always come out quickly (within 24 hours) and do a great job. Brandon was awesome & we will request him as a tech again! Very pleased. -
Review 154 (2022-04-08 - Rating: 5)
Amazing! Fast and superior service! Andrew McComas was our tech and he was friendly and efficient! He explained to me what he found and quickly fixed it! Will use again and highly recommend!! A++++ -
Review 155 (2022-08-15 - Rating: 5)
Having issues with cooling, called southern efficiency and Andrew was sent to checkout my system. He was prompt, polite, and was able to analyze my system rather quickly. I am very happy with my Southern Efficiency experience. -
Review 156 (2020-08-29 - Rating: 5)
We used Southern Efficiency to fix HVAC issues that were the result of another HVAC companys inexperience and poor quality work. Dont make the same mistake we made. Get it done right the first time with Southern Efficiency.+ Masters of the HVAC Tradecraft+ Quality work at a fair price+ Prompt and Courteous+ Excellent Communication+ Local Family Owned Business -
Review 157 (2024-05-15 - Rating: 5)
Andrew explained why the breaker could have gone bad again He was very friendly and gave us good information am very happy with his visit -
Review 158 (2021-06-29 - Rating: 5)
Kyle, Andrew and Christian were awesome! Came right on time, kept us nice and cool. They were pleasant, quiet and cleaned up after themselves. I highly recommend these guys!! -
Review 159 (2020-09-14 - Rating: 5)
My AC went out at around 2 PM on 12 September. I didnt realize it until about 4 pm but then had to go to work for 12.5 hours. On my way to work I scheduled an appointment for arrival between 8-10 AM on Sunday Sept 13th. Upon arrival in the 0900 hour they spent all the time necessary investigating my issue. I did heat and air back in the early 2000s before joining the military and had some knowledge and was impressed with the amount of knowledge the technician knew. I was also very thankful as after working a 12.5 hour shift I did not trust myself and my aged knowledge to effectively diagnose the issue. The issue ended up being loose wires in part of the furnace disconnect box that caused it to trip, as well as a clog somewhere between the outside and the drain pan that was causing some water accumulation in the furnace area. The technician was completely professional and I would not only use their service again but would also recommend it to others.Professionalism 5/5 starsKnowledge 5/5 starsShowing up in the designated timeframe 5/5 StarsHaving all parts on hand to complete the job 5/5 StarsCost of service 5/5 StarsCould not ask for better. -
Review 160 (2024-06-11 - Rating: 5)
I’m very pleased with the service from southern efficiency.and thank you for sending Brandon Cryer. he is very knowledgeable and very helpful.I definitely want to recommend your company with everyone, -
Review 161 (2022-07-29 - Rating: 5)
They have to be one of the best AC repair services I’ve used. My unit, in Florida panhandle, quit blowing cold air at 4pm. Called around and got either next day or later responses. Called Southern Efficiency and Kyle was at my place before 5pm. He was very professional, understanding, and quick to troubleshoot and repair the problem. This is a five star company. -
Review 162 (2022-08-21 - Rating: 5)
Andrew showed up on time with a same day call-in, fixed the AC issue and the duct leak and then went above and beyond and cleaned out the dryer vent as which is not an offered service by Souther Efficiency, would highly recommend these guys for any AC service needs -
Review 163 (2019-07-30 - Rating: 5)
Vince called and said he could come hours ahead of scheduled time after finishing a prior job early, which I appreciated very much. Wonderful technician and a good company. I would recommend them any day. -
Review 164 (2022-08-16 - Rating: 5)
This is Scott Gray. Aubrey came out today. Very knowledgeable and did a thorough check of our unit, Air flow, registers and attic equipment. He changed a few things and Got some great suggestions. We will definitely be signing up for yearly maintenance plan. -
Review 165 (2020-01-15 - Rating: 5)
Vince came to our house at 10:30pm to fix our air conditioner and was quick, efficient, and honest with us. Got us up and running within an hour. We really appreciate the quick response and work! Thanks so much! -
Review 166 (2023-06-27 - Rating: 5)
Andrew did an amazing job unclogging our AC drain that I just can’t seem to remember to do. He’s always professional and their prices are some of the best around! -
Review 167 (2022-03-05 - Rating: 5)
We had a strange odor and Abrey was great checked everything he could think of about our AC System. We did find the issue and wasnt associated with the SC. He was great responded quickly. -
Review 168 (2022-08-16 - Rating: 5)
Vince and Jordan helped us replace an old dying hvac system. They were very professional and personable throughout the process. We cannot say enough good things about them and will be using them for all our future HVAC and vent cleaning needs (they also clean dryer vents, which we needed badly). Overall 10/10.Wanted to add an update. 16Aug2022. Southern efficiency has been extremely easy to work with on various maintenance items over the last couple years. We continue to appreciate them and recommend them to anyone we talk to about hvac needs. 11/10!! -
Review 169 (2024-07-15 - Rating: 5)
Liam and his work partner did a fantastic job of cleaning our air ducts and dryer vent. Joey came the day before to write up an estimate, and did a great job as well. All 3 gentlemen were friendly, courteous and competent. American Plumbing Heating and Cooling trains their associates well, and I highly recommend them! -
Review 170 (2019-07-01 - Rating: 5)
Had a great experience! Highly recommend. Vince and Jordon were very professional. Explained everything they needed to do and there were no surprises. This is a great local business who I will continue to use. -
Review 171 (2023-07-06 - Rating: 5)
Brandon was amazing! Very helpful and sweet! Thank you for amazing services! I won’t go anywhere else with my HVAC problems! -
Review 172 (2022-01-15 - Rating: 5)
They have a quicker availability than other services, which is helpful. The contractor was very informed and explained our problem well. Great service! Thanks again, Andrew, you were so helpful. -
Review 173 (2018-12-24 - Rating: 5)
I must say that Vince is probably the most honest trustworthy knowledgeable HVAC person Ive met came to my house yesterday assessed the problem told me what the problem was took care of it. very professional highly recommend an asset to the company -
Review 174 (2019-06-05 - Rating: 5)
Im from nc visiting my grands and wanted to make sure they stay cool the rest of the summer. I went on google to see the best place to call. Southern efficiency has 5 stars so i called. They were on the ball! Came the same day. Vince was the most polite well spoken gentleman! He explained what he was doing and why. Awesome company. I would definitely recommend! -
Review 175 (2019-06-11 - Rating: 5)
Vince was great! Gave them a call this morning when I realized that both our AC units werent working and he fit us into his schedule that morning! Fixed everything and great price! -
Review 176 (2022-05-18 - Rating: 5)
Aubrey S. was so great! He was flexible and came after normal work hours, fixed my a/c really quickly, and was super professional and friendly. All the stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ -
Review 177 (2024-01-26 - Rating: 5)
Brandon cryer serviced our AC unit. He was very knowledgeable, professional and prompt. We would recommend anyone to use southern efficiency. -
Review 178 (2022-08-07 - Rating: 5)
Andrew was an absolute professional. He was able to come out on a Sunday afternoon to help diagnose the problem. Would highly recommend! -
Review 179 (2019-07-24 - Rating: 5)
Great Service! Vince was very knowledgeable and presented us with choices to fix our existing unit or purchase new. We purchased new, a Trane. We are so please with our choice and service. We highly recommend them! -
Review 180 (2024-05-05 - Rating: 5)
Service technician (Andrew) was friendly and helpful with knowledge and information. Highly recommend! -
Review 181 (2022-06-14 - Rating: 5)
Aubrey was very polite and knowledgeable. He was efficient with the work then took the time to answer questions and give advice on how to maintain the AC. Very pleased! -
Review 182 (2024-07-04 - Rating: 5)
Called on July 3, just hoping to get an appointment for the fifth. Was informed I could go first available on July 4 from 8 to 10 AM My technician was a guy name Joey Maglio, who informed me he was coming in advance, who showed up on time and was nothing short of outstanding. Very cordial and even when part wasn’t available, found way to make it right. Would absolutely call American again and will call American when it’s time for unit to be replaced. Thanks for showing up on the fourth and for making me “cool” again -
Review 183 (2022-10-11 - Rating: 5)
The customer service with appointment scheduling was southern hospitality to its finest. Brandon cleaned our vent/dryer efficiently and effortlessly. Will pass the good word about Southern Efficiency Company -
Review 184 (2022-03-21 - Rating: 5)
I would highly recommend these company for and of your heating or cooling needs. Simply the best! Andrew, Adam, Scott are extremely professional, honest and thorough with all they do. Thanks for all u do! -
Review 185 (2022-07-26 - Rating: 5)
On July 25th we woke up to no a/c. Called Southern Efficiency at 7:00am. A tech arrived at my house at 8:30am. Repair was made and my a/c was working again by 9:15am. It doesn’t get any better than this!!! From the office staff to the crews in the field, Southern Efficiency is the best a/c company in the panhandle. Put their number in your phone. You won’t need another a/c company. -
Review 186 (2024-01-27 - Rating: 5)
I would highly recommend Brandon at American PHC. He was very friendly and thorough.The company was very easy to schedule with. -
Review 187 (2023-07-31 - Rating: 5)
Timothy Landry was awesome! He was professional, courteous and took the time to answer all of my questions. -
Review 188 (2020-05-04 - Rating: 5)
I am very pleased with the service provided by Southern Efficiency. They were so responsive and quick then needed and take great pride in their work by making sure it is done right! Excellent team to work with! -
Review 189 (2021-05-12 - Rating: 5)
Vince and his crew are top notch. Our family has purchased several systems through SE. Every installation & subsequent maintenance has been a hassle free. -
Review 190 (2021-07-23 - Rating: 5)
We had 2 technicians come out to the house. They were both professional, courteous and knowledgeable. They addressed the issue and reported what they found. I Highly recommend Southern Effiencey. We will use them again. -
Review 191 (2020-07-13 - Rating: 5)
Our A/C went out over the weekend. We called and within an hour someone had arrived! They diagnosed a leak in our system within 15 minutes. They were very knowledgeable and responsive. -
Review 192 (2021-07-05 - Rating: 5)
Very thorough and very professional service. Technician was very honest and didntbeat around the bush and tell me repairs that I didnt need. Definitely would call again and will recommend to everyone I know needing service, thanks! -
Review 193 (2021-05-02 - Rating: 5)
The team at Southern Efficiency is honest and respectable. They handle their air conditioning & heating company in a professional manner. Id recommend them to family or friends. -
Review 194 (2021-04-28 - Rating: 5)
More than once Southern Efficiency has provided me with prompt service at a reasonable fee. Their technician, Christian, was very polite, respectful and knowledgeable. -
Review 195 (2020-01-15 - Rating: 5)
A+ to these guys- fabulous customer service, very knowledgeable and experienced! They came to our rescue the same day our AC stopped. I would recommend them to everyone!! Thanks Vince and Mark! -
Review 196 (2020-04-29 - Rating: 5)
We had a great experience with this company and the employee who came out, Jordan Fogg, was extremely knowledgeable and helpful. We will continue to use this company and recommend them to anyone who may need AC repairs or service.