Roto-Rooter Plumbing & Water Cleanup of Medford

Located in Medford, New Jersey

Address: 520 Stokes Rd Ste A3, Medford, NJ 08055, United States

Phone: +1 609-654-0665

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-10 - Rating: 5)
Had a 50 year old sewer line back up into my house. David came out immediately but it was night. Couldnt find the trap. Returned at 6:45 the next morning, snaked the line and found a root blocking 80% of the inside of the pipe. Suggested I replace the line, I agreed. The rest of the crew showed up within minutes, worked all day and completed the job. This included hitting ground water 10 feet down at the street. Called in a VAC ALL truck and withdrew the water and mud so the crew could make up the final connection. One day service, and an excellent job!

Review 2 (2024-08-22 - Rating: 5)
Root Rooter was at my door within 15 minutes of making a call about the water damage in my basement. It was assessed and a water mitigation team was at my home an hour after the assessor left. I’ve never seen service with this level of quality be that quick. The plumber they sent after the mitigation team was professional, personable and was transparent about everything that happened and what he needed to do to fix the problem. Would HIGHLY recommend Roto-Rooter!

Review 3 (2024-08-20 - Rating: 5)
I can’t even thank these folks enough! Every single step of the way, they were quick, professional, knowledgeable, and helpful. I had a serious leak threatening half the home, AND THEY WERE HERE IN LESS THAN TWO HOURS!Roto Rooter fixed the source of the problem immediately. They set up my insurance claim for me in the blink of an eye. The remediation team was here only moments later.In addition to fixing EVERYTHING, they helped me remain calm. I was in total panic mode, as a leak was threatening a large portion of my ceilings and drywall. Knowing my insurance was going to cover most everything, and my deductible would be manageable, brought my blood pressure down quite a bit!I recommend these guys 1,000%. They are my new Super Heroes!

Review 4 (2024-07-13 - Rating: 5)
Ted - the service tech was very professional and the work was five star. He explained everything up front and was excellent.The Roto Rooter service desk wasn’t to the caliber I expected. There was miscommunication from them about arrival time. But Ted was excellent.

Review 5 (2024-08-20 - Rating: 5)
Rich from Roto Rooter was very knowledgeable, efficient, problem solver. He found additional leakes and fixed them. He recommended repair options that saved us money and saved us from any further damage due to water leakes. He showed us how the garbage disposal works and how to free it from clogs. Bottom line, Rich saved us time and money and was polite, patient, and professional. I will request his services again for sure.

Review 6 (2024-08-22 - Rating: 5)
Ryan was amazing ! He solved the problem so fast & let me add the fact that its 10p. That 24/7 is so real. We will definitely be using them again ! We appreciate yall so much.

Review 7 (2024-08-18 - Rating: 5)
Ted was very professional, knowledgeable & communicated very well how he would execute the job. He was quick & he cleaned up after himself. Thank you Ted!

Review 8 (2024-07-19 - Rating: 5)
Trent was my technician today. He was very polite and explained the work that needed to be done to connect the dishwasher. He showed where the shut off valve is and demonstrated the dishwasher working and draining. Would recommend

Review 9 (2024-06-25 - Rating: 5)
The service rep., Ryan Steur, was simply outstanding. He was very cordial, professional, knowledgeable and took personal interest in insuring all aspects of the job were completed in an outstanding manner. I highly recommend him for any plumbing work that you may have. Thanks Ryan!!

Review 10 (2024-07-21 - Rating: 5)
Camden was thorough and informative. He explained exactly what they needed to do, gave us a clear estimate and finished the work in a timely manner. Would definitely recommend.

Review 11 (2024-06-24 - Rating: 5)
Cape May Court House. On a Sunday - the hottest Sunday yet this summer - we found the sewer line was somehow obstructed on its way to the street from our house… this resulted in our having to close down the one full bathroom for the entire day while looking for someone to fix the problem. We had insurance for such an occurrence with our water company but they were unable to find anyone to come out on a Sunday afternoon. And they could not tell us how long it would take for them to locate a servicer to come out. What else could we do? Call Roto-rooter!!!! A capable and very nice young man named either Ryan or Randy (can’t recall which) drove here a distance early in the evening and within an hour of his arrival, removed the clog from the pipe so the bathroom was restored to working order that same Sunday evening. Randy/Ryan was preceded by Dennis, who came by to check out what needed to be done. Both these men were attentive, informative and courteous. We are very impressed. Great communication and great service! Thank you, Roto-rooter!!!

Review 12 (2024-07-16 - Rating: 5)
Trent was very professional, very thorough, explained everything clearly. Arrived within the estimated time frame and got the job done in no time. Thanks you very much!

Review 13 (2024-06-07 - Rating: 5)
Called to have a slow drip fixed. Currently going through a bathroom remodel and drip need to be fixed to complete drywall. Called and got the repairs done same day. the tech worked efficiently and quickly. Def will use again

Review 14 (2024-06-22 - Rating: 5)
Ted was on time professionally dressed in Roto Rooter uniform. He was extremely polite. He made sure I checked his work when done so there no follow up issues.

Review 15 (2024-06-25 - Rating: 5)
Service is typically available on the same day. Upon arrival, your situation is quickly assessed and repaired if you accept the estimate. Ryan was very professional and answered all of my questions.

Review 16 (2024-02-14 - Rating: 5)
We had such a great experience with Richard V and his trainee at Roto-Rooter. Our toilet was draining slowly and Richard came to our rescue on such short notice. He explained what caused the problem and how to prevent it. We will be using Roto-Rooter if we have any future plumbing issues. Thank you for such a wonderful experience.

Review 17 (2023-12-15 - Rating: 5)
Unfortunately we have a plumbing problem, but luckily we were able to get it looked at in just one hour at almost midnight. We had to get our line hydroflushed, which did the job. We were also given useful information on how to get the line repaired. Both men who helped us seemed super knowledgeable and were extremely helpful. I def recommend!

Review 18 (2024-07-19 - Rating: 5)
Ted Bullock of Roto Rooter did a fantastic job! He was very knowledgeable and very professional.

Review 19 (2023-04-21 - Rating: 5)
Reached out at 5pm for service, they were able to get someone to the house the same night. Tech Trent came out and assessed the issue and explained the repair needed. He worked quickly and made sure issue was resolved before he left. The area was left clean.I would recommend the business as well as Trent for his professionalism.

Review 20 (2024-01-26 - Rating: 5)
Great experience with Roto-Rooter today. Edgar (#562) went above and beyond to help jury-rig a tool to fish a large stick out of the bottom of my access pipe, which was causing a back-up in my main sewer line.

Review 21 (2024-01-12 - Rating: 5)
Plumber showed up same day and was able to clear the drain. Gave me a $100 off coupon and bottle of solution to keep drains flowing. Would recommend for fast service.

Review 22 (2023-05-02 - Rating: 5)
Our tech Trent was to our house within one hour and was quick to determine the issue, he worked to clear the issue. He was professional polite and efficent. When he was finished the work space was cleaned up and he was on his way. I would use him again.Eric Bender

Review 23 (2024-05-25 - Rating: 5)
The plumbers were excellent. They were polite, efficient and identified the problem quickly. I would use their services again.

Review 24 (2023-07-01 - Rating: 5)
Late Wednesday evening we had a flood, I didn’t know where to turn. I went on line with roto-rooter. Early Thursday morning they arrived and took care of everything. I couldn’t have done it without their diligence and attention to every little detail. Thanks for making a bad situation bearable! I hope I don’t need your services again but you can be sure that if I do I won’t hesitate to call you!

Review 25 (2024-06-23 - Rating: 5)
Ted came on time on Sunday, did the diagnosis and explained everything clearly to us. Excellent service!

Review 26 (2024-05-24 - Rating: 5)
Tom was great! Explained things well and worked efficiently and left the job site clean. 25 stars if I could!

Review 27 (2023-07-21 - Rating: 5)
Javier was excellent. Fixed the problem in a very short amount of time. The trouble call was for 10:30 at night and he was precisely on time and a very pleasant person to work with. Very knowledgeable and courteous.

Review 28 (2024-01-11 - Rating: 5)
5 STAR!!! Edgar was amazing. Very professional taking the time to explain the process and fees associated with the work. Would highly recommend!

Review 29 (2023-09-22 - Rating: 5)
The tech arrived early which was great and got right to the repair. Explained all my options and was very professional. I will use the service again and recommend as well.

Review 30 (2024-08-18 - Rating: 5)
Great experience!! Ryan came and saved the day!!! Will recommend again !!!

Review 31 (2024-05-29 - Rating: 5)
Ted was such a great help. He did an excellent job. Absolutely recommend.

Review 32 (2024-01-05 - Rating: 5)
Our technician was extremely professional and knowledgeable, Mr Irizarry explained every part of the process throughout the job. Excellent service.

Review 33 (2024-02-11 - Rating: 5)
Trent was great. We had a weird leak with an old faucet and he kept at it until it was solved.

Review 34 (2024-08-18 - Rating: 5)
We had an issue with our sweer pipe in our basement not draining. It was Saturday evening. Within 2 hours there was a team there and by midnight that had cleared the problem, which was out by our street and had us back up and running. We wouldn’t call anyone else. Great service no matter what time of day or night. I highly recommend Roto-Rooter!

Review 35 (2024-08-18 - Rating: 5)
Tom was great and very informative. He corrected the issue quickly and gave advice on how to proceed with any further issues.

Review 36 (2024-08-22 - Rating: 5)
Excellent customer service! Prompt, friendly and got the job done. Thank you Ryan!

Review 37 (2023-12-18 - Rating: 5)
Edgar was amazing! He was professional and thorough. I would definitely recommend.

Review 38 (2024-02-10 - Rating: 5)
They were a huge help. Courteous and polite. They explained everything to me and showed how to prevent future issues.

Review 39 (2023-12-12 - Rating: 5)
Edgar, tech 562, did a great job. He’s skillful and professional and addressed all of my concerns.

Review 40 (2024-02-12 - Rating: 5)
Came out quick & fixed my issues in under 15 mins. Very kind & respectable guy.

Review 41 (2023-04-26 - Rating: 5)
Quick response and great work. Very respectful, polite and informative. Left the area cleaner than when he got here, I highly recommend them.

Review 42 (2024-08-13 - Rating: 5)
Ted B., was kind and really helpful! Thank you!!

Review 43 (2023-06-30 - Rating: 5)
Thomas was really nice and showed the different parts so I could properly understand the issue with my faucet.

Review 44 (2024-06-15 - Rating: 5)
Great service Camden was professional, got the job done fast and went the extra mile for me and removed a clog. Will definitely be using them again in the future for all plumbing needs. Thanks again Camden.

Review 45 (2024-02-10 - Rating: 5)
Trent unclogged my toilet within minutes,was courteous and honest about pricing.

Review 46 (2024-02-13 - Rating: 5)
Professional and got the job done, kindve expensive but overall am happy with the service provided

Review 47 (2024-01-20 - Rating: 5)
The technician who came out to service my home was.. Fantastic!! Job well done!!

Review 48 (2023-11-27 - Rating: 5)
David is very professional and knowledgeable. Will definitely use their services again.

Review 49 (2024-06-10 - Rating: 5)
Great experience. On time, informative, quality work and affordable pricing. Would recommend and use again.

Review 50 (2024-06-13 - Rating: 5)
Ryan was very helpful and temporarily fixed the leak and left his phone number going forward if I wanted to take the next step to replace the faulty pipe. Great service!

Review 51 (2024-06-08 - Rating: 5)
Roto- Rooter Technician Ted was prompt and professional. He did a great job handling the main sewer line clog. Very courteous as well.

Review 52 (2023-05-07 - Rating: 5)
PVC pipe broke off at the valve. Bobby got here fast and did a great job getting it fixed.

Review 53 (2024-02-13 - Rating: 5)
Edgar #562 did excellent job communicating when he would arrive & what he found.

Review 54 (2024-05-28 - Rating: 5)
The tech guy did a very good job putting in my faucet and spout to my tub now both runs smoothly with no leaks!

Review 55 (2024-02-13 - Rating: 5)
Bobby came out and took care of the issue right away , very professional.

Review 56 (2023-04-29 - Rating: 5)
Service was courteous, responsive, prompt and very professional. Would definitely recommend.

Review 57 (2024-02-12 - Rating: 5)
Tec Edgar 562 spent some time to find the problem and cleared it up.

Review 58 (2024-05-21 - Rating: 5)
Kevin was,polite, informative and provided solutions quickly. 10+. Thank you. Gloria Murphy

Review 59 (2024-02-25 - Rating: 5)
The Roto-Rooter service tech Trent number 2391 was very pleasant, which is amazing since it’s such an unpleasant job to do. he came in and explained what he needed to do got right to it and got my toilet working perfectly. I called Roto-Rooter because I needed the work done immediately. it was urgent and they came out right away thank you. And thank you Trent for being so thorough and pleasant.

Review 60 (2024-05-28 - Rating: 5)
Rich and the team are always professional and get the job done.

Review 61 (2024-02-09 - Rating: 5)
Edgar, tech number 562.Great quality work and knowledgeable. I appreciate the schedule flexibility

Review 62 (2023-05-01 - Rating: 5)
Javier was prompt and professional! A+ Service! Highly recommended!

Review 63 (2024-06-10 - Rating: 5)
Great service and reasonable price

Review 64 (2023-12-08 - Rating: 5)
Ryan fixed my logged kitchen sink pipes. He was knowledgeable and good. Thank u so much!! He was very neat also

Review 65 (2024-02-10 - Rating: 5)
Amazing service cant thank you enough for taking care of all the issues in my home I will call again thank you

Review 66 (2024-08-04 - Rating: 5)
Prompt, professional, efficient and effective. The technician was great.

Review 67 (2024-02-14 - Rating: 5)
Edgar was knowledgeable and very fast.

Review 68 (2023-06-10 - Rating: 5)
There was a clogged main drain pipe. Responded immediately to my call. Provided prompt service. Service Technician Thomas was very knowledgeable, friendly and explained all options in detail. Very satisfied.

Review 69 (2023-12-20 - Rating: 5)
Had an emergency clog on the main line. They were quick and through and I felt the price was good

Review 70 (2023-05-09 - Rating: 5)
The entire experience was as hassle free and smooth as possible, from scheduling an appointment to having the problem fixed. Bobby was extremely professional. He was both friendly and easy to work with. He gave us all the possible discounts. What impressed me and my husband the most was that there were no sales gimmicks and overhead charges. We hope to reach out to Roto - Rooter or Bobby directly as and when a need arises.Overall, we are extremely pleased with Roto- Rooter

Review 71 (2024-06-24 - Rating: 5)
Fast and effective. Thank you.

Review 72 (2023-05-01 - Rating: 5)
Javier was very friendly and personable. He fixed the drain in under an hour and explained everything he was doing along the way. Couldn’t have asked for better!

Review 73 (2023-05-30 - Rating: 5)
We worked with Roto Rooter for the first time after a water leak and damage. They were fastest to the rescue, worked with our insurance, removed drywall, remediated potential mold, and repaired plumbing. Within just a couple of days from the first inspection, damages were remediated and our bathroom was usable again! We only wished they also did drywall installation so we could work with Roto Rooter from start to finish.