Twin Air, LLC

Photo of Twin Air, LLC

Located in Manassas, Virginia

Address: 8615-B Quarry Rd, Manassas, VA 20110, United States

Phone: +1 703-754-1062

Rating: 4.9

Services

  • Small Business
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-12-01 - Rating: 5)

    Geothermal install. We were convinced of the economic and environmental benefits of a geothermal heat pump, but we knew the success of the system would depend on the quality of the install. Twin Air were very professional and careful throughout the process. They were even able to install a new hot water heater powered by geothermal in the same space. We are pleased with how comfortable and quiet the new system is. I highly recommend them for residential geothermal hvac.

  • Review 2 (2023-04-27 - Rating: 5)

    Great company, does great work.A technician came out to check our air conditioning and they were very friendly and professional as well as informative and transparent. Got our air blowing nice and cold and let us know exactly how everything was functioning. Very informative on what our options were going forward.The company was also easy to schedule with and they even sent a reminder and a photo of the technician coming to your house so you know exactly who to expect. I would definitely use them again in the future.

  • Review 3 (2024-09-10 - Rating: 5)

    I cant say enough about the quality of service from the companyā€”Twin Airā€”and the technicians. Tony and the crew are incredible!! They went above and beyond the call of duty. They explained every detail (without all the technical lingo) and answered all of our questions (with a great deal of patience. On top of all this, the pricing was fair. If youā€™re looking to replace your GVAC system or just need a repair, look no further. Call Twin Air today. Dane Linn

  • Review 4 (2024-10-03 - Rating: 5)

    Tony and Cody are awesome! They were professional, kind, and definitely excellent at what they do!!! Twin Air is my go-to company!Please keep up the good work! Thank you. Melissa and Mark

  • Review 5 (2024-07-17 - Rating: 5)

    My air-conditioning unit stopped working. I called and had a pleasant conversation with the office representative. I was given a same day appointment. The technician Patrick arrived on time and went to work immediately. Patricks experience showed when he diagnosed and repaired the faulty part in record time. I will not hesitate to call Twin Air should I have air-conditioning needs in the future.

  • Review 6 (2024-06-26 - Rating: 5)

    Excellent service from Twin Air on a heat pump installation over an existing gas furnace. The office was very responsive to questions and gave us cost estimates for many different options. The technicians arrived on time and were very neat, thorough and efficient. We are very satisfied.

  • Review 7 (2024-12-23 - Rating: 5)

    We have been using Twin Air for our heating and air conditioning service for the past 10-11 years and they are the best. From routine maintenance and upkeep to special projects we have had them so , the work it outstanding , their technicians and office staff are knowledgeable and friendly , and they take the time to explain everything as they go. Even our senior dog who is suspicious with ā€œ strangersā€ loves them so thatā€™s saying something.

  • Review 8 (2024-11-14 - Rating: 5)

    Cody and the whole team did a fantastic job installing my new heat pumpā€¦ I couldnā€™t have asked for a better technician. Thank you so much!!

  • Review 9 (2024-05-31 - Rating: 5)

    Twin Air Team was fantastic from start to finish. We had a dryer vent that had no outlet so we were looking for someone to reroute it through the attic. From phone call inquiry, free consultation to work completion. Every person was friendly and knowledgeable. Would definitely recommend!!

  • Review 10 (2024-06-12 - Rating: 5)

    Patrick was very professional & helpful with my multilevel cooling concerns. He was able to get more even temperatures and checked the voltage & replaced the capacitor before it failed. Flushed the drain line, confident we will have a summer with no problems. Thank you for your great service.

  • Review 11 (2024-06-29 - Rating: 5)

    Patrick is the consummate professional. He appeared ahead of the appointed hour. His manner was friendly, respectful, and knowledgeable. In merely a few minutes of examining my Rinnai tankless water heater, he restored the water and the heat for hot water. Within 15 minutes, he found the culprit: a tiny hole causing leakage. He will repair the hole next week. The charge was a reasonable amount.He then informed my husband and me that his company services heating and air conditioning, as well as plumbing services. I think I will sign up for an annual service contract with his company for heating and AC, as long as he personally performs the services.We really enjoyed his company and his high level of excellence in diagnosing the issue, restoring hot water, and informing us of his companyā€™s other services.

  • Review 12 (2024-06-13 - Rating: 5)

    We Have been using Twin Air for over 15 years. They have always been honest, on time, courteous and respectful. They have never tried to up sell me anything. When I asked about needing new unit years ago, they kept saying not this year until they could no longer get the refrigerant I needed for an ancient machine. Our old unit was 20 years old. If not for needing a hard to find refrigeratant it probably would still be working because of their maintenance. Thank you

  • Review 13 (2024-07-03 - Rating: 5)

    These guys do a great job. Many people in our condo building use them and they work on water cooled units which is a specialty. Patrick was great. I plan to use them again next time.

  • Review 14 (2024-06-04 - Rating: 5)

    I can only say I wish I found this company 5 weeks ago! I have geothermal HVAC and one of the units stopped working and another unit had a water leak. 5 weeks without AC in my upstairs bedrooms. 3 weeks with no AC on the main floor. The company I was using misdiagnosed everything!! There literally was no reason for this 5 week period with no AC. Someone recommended Twin Air thank God!! Jeremy came out and diagnosed everything and I had AC to my whole house in 3 days!! They are highly knowledgeable of geothermal and in the 12 years we have lived in this house all I can say is I wish I found them sooner!!

  • Review 15 (2023-12-19 - Rating: 5)

    We have been extremely pleased and fortunate to have found Twin Air. I have always found Jennifer to be so helpful with excellent recommendations on timing and things to consider for service, instead of just pushing for a checklist without thought into what might actually fit best for our unique needs.Patrick our technician is incredibly knowledgeable and responsive, and has a gift for explaining the more technical aspects of the trade for laypersons like us, which not only helps us learn more about our home but also helps inform our decisions. We recently had an unfortunate incident at our house and he came out to check into another issue, but was more than happy to offer his expertise and insight into how the incident may have affected our HVAC and things to be mindful of. Most definitely above and beyond.Highest recommendations and appreciation for the service and professionalism of Twin Air!!

  • Review 16 (2024-06-06 - Rating: 5)

    Our decade old AC compressor in the front yard suddenly stopped working just as a DC heat wave swept in. We needed honest and reliable repair fast. Twin Airā€™s Patrick Joumas diagnosed our problem as a bad capacitor that he swiftly replaced on the spot. Problem solved. Charge was about $330, which included $130 to show up.Twin Airā€™s scheduling staff and Consumer Checkbook both deserve credit for their respective roles. This included tracking and posting Patrickā€™s location and arrival time, offering a direct means to dissuade a rival firmā€™s tech who showed up at the same time as Patrick despite my cancelling his services the night before after reading a slew of damning reviews on that company practices (ie, ā€˜immediately call his scheduling teamā€™ and have them explain their communication failure to him). I am delighted to have found and a rational rating scheme that informs consumers absent marketing hype.

  • Review 17 (2020-03-12 - Rating: 5)

    Its always a sinking feeling when the heating or AC stop working, but I am so grateful for a friends referral to Twin Air. They showed up the next day and were extremely polite, kept my home clean, and talked me through the issue. They also provided various options (and how long each option would give me on the existing system).There was no pressure on whether or not to fix or replace, they just provided a lot of information and gave me space to decide what I wanted to do. I also appreciated multiple quotes, and the pros & cons of each.We ended up getting an entirely new HVAC system (with steam humidifier). Its been whisper quiet, and made the home MUCH more comfortable in the ever-changing Virginia weather.Their pricing was very fair, and even offered up to 5 years 0% interest financing to help us weather the impact of an unexpected expense. All in all, they are great and well continue to use their services for bi-annual maintenance going forward.

  • Review 18 (2024-07-18 - Rating: 5)

    John did a completely professional and excellent job. Twin Air worked with the manufacturer to obtain a new compressor in an ASAP fashion.

  • Review 19 (2024-11-30 - Rating: 5)

    Ive had the best experience with John. He is knowledgeable, polite and very approachable. I would definitely recommend.

  • Review 20 (2024-12-17 - Rating: 5)

    TwinAir has always gone above and beyond. They are professional and never try to over sell you things you dont need.

  • Review 21 (2024-02-14 - Rating: 5)

    He did a great job of repairing our booster pump so we could run water through house. He printed us a manual for our pump system and provided the tech line numbers to call next time. Excellent service.

  • Review 22 (2024-05-22 - Rating: 5)

    Twin air installed a tankless hot water heater after my 60 gallon tank quit on me. Jeremey was there from start to finish. Helped me make the right decision on what to buy. His choices saved me tons of room in my storage room and now I have endless hot water. The work he did stands out to anyone that sees it. His work is clean and meticulous. He was also there after install for any questions about using the new system. I cannot be happier about the service and new system. Lots of other HVAC companies out there, But Twinair is one of them companies that feels like they take care of your home as we as the job at hand. Very hard to find trustworthy people today.. If you care about your home and quality service, I would highly recommend calling this teamā€¦.

  • Review 23 (2024-09-19 - Rating: 5)

    Very professional, courteous & knowledgeable. The appointment was set & reminders were sent, to include a pic of the tech that was coming to the job.

  • Review 24 (2024-11-14 - Rating: 5)

    Matthew is always super professional, proactive honest and courteous. Definitely the main reason Iā€™m a customer.

  • Review 25 (2024-05-07 - Rating: 5)

    John with Twin Air is outstanding! He demonstratesd superior knowledge of his trade explained the process for the repair was personable and professional. His service was excellent!

  • Review 26 (2024-08-09 - Rating: 5)

    This family owned and operated company is wonderful. They are honest, knowledgeable, professional and the type of company all others strive to be. We have used them for the last 15 years and have never been disappointed. Five years ago they installed a new HVAC system in our home it has cut our propane usage down to 1/4. Whenever I call for help they are there that same day. They treat all their customers with the respect and responsiveness they deserve. You will not be disappointed if you engage this company for any of your HVAC needs...service or a whole new system.

  • Review 27 (2023-12-20 - Rating: 5)

    This was the initial service call for my new dwelling - John & Patrick were very thorough inspecting my system, explaining what they found, and what to look for in the future. As a long-time customer at a previous address, I am pleased to re-establish with Twin Air for my HVAC maintenance. Highly recommend!

  • Review 28 (2023-11-17 - Rating: 5)

    Called on Tuesday for my heat pump not working. Patrick came out that afternoon my heat pump was close to 20 yrs old. We decided to replace it and Twin Air was able to come on Thursday. Tony, Cody and Ethan did a wonderful job installing a new Trane heat pump and air handler. This a great company!

  • Review 29 (2024-05-10 - Rating: 5)

    Twin Air was able to accommodate us within a half hour of our call. Patrick was polite, extremely professional, and was able to solve our AC problem!

  • Review 30 (2024-03-04 - Rating: 5)

    Twin Air is fast efficient and helps with any issue promptly. After a warranty issue with the manufacturer we signed up for bi-annual service and have been very happy with the service that has been provided to us.

  • Review 31 (2024-07-22 - Rating: 5)

    Great service! John was very professional and super friendly. We will definitely use Twin Air again.

  • Review 32 (2023-10-06 - Rating: 5)

    TwinAir is my go to HVAC, plumbing and electrical contractor. Family business that hire good experts that give you an honest opinion at a fair price. Willing to give you suggestions and solutions that might not be as profitable for them but better for your pocket book. Donā€™t feel like your getting up talked on pricing. Key lock access to property and comfortable giving them access when I am away at work. They will call you and tell you the plan before engaging in work.

  • Review 33 (2024-01-08 - Rating: 5)

    We enjoy having Patrick service our furnace and a/c. We like that he typically suggests things we can do that might increase the longevity of our units. He remembers and greets our dog with enthusiasm every time šŸ¾ . He is well-mannered and courteous which aligns with what Twin Air is all about.

  • Review 34 (2022-05-15 - Rating: 5)

    Used Twin Air a couple of years ago to assess AC issue based on recommendation from a friend. I was impressed with their service at that time and called to schedule my Spring ā€œcheck upā€ but the unit had another issue. Scheduling an appointment was easy and done in a reasonable time frame to meet my schedule. All staff were knowledgeable and professional. Pricing was fair and technicians (Tony and Kyle) were prompt, knowledgeable and courteous in the home. They explained the install in detail, gave troubleshooting advice and answered any questions that I had. I would recommend Twin Air for heating and AC services.

  • Review 35 (2022-06-08 - Rating: 5)

    Friendly and professional lady who took the call and set the same day appointment. The technician who came showed up on time, fixed the problem, and left us with a few options for the future. This company and its employees have been the best to work with. I have tried many different companies over the last twenty years of hvac repair and Twin Air is by far the best. Thank you Jen and Jeremy!Update:: 6/8Just had to have the entire system replaced. It was seventeen years old. Just wanted to thank Kyle and Tony for doing an amazing job. These guys were extremely professional, thorough, and efficient. Make sure you ask for them. You will not regret it.

  • Review 36 (2021-07-28 - Rating: 5)

    My air conditioner decided to break down last night, so Im super thankful that a rep from Twin Air was able to come by this morning and fix it! It was an easy repair and now Im not dying in the Virginia summer awfulness. So grateful for Matthews expertise and care. The total price was cheaper than I anticipated considering the amount of time he spent looking at my system and making sure everything checked out before calling the job completed. I signed up for the maintenance membership because I was so impressed with this companys timeliness and attention to detail. Ill definitely hire them when its time to replace my AC unit based on Matthews skill and Twin Airs great customer service. I highly recommend this company!

  • Review 37 (2024-12-13 - Rating: 5)

    Very thorough, friendly, professional and capable. Been using Twin Air for 19 years and will continue!

  • Review 38 (2024-07-25 - Rating: 5)

    Hey, you got the garage service are you coming? Take care of my HVAC fix for a while working finally nice thank you

  • Review 39 (2024-07-11 - Rating: 5)

    John quickly diagnosed our problem and fixed it promptly. We are on our way to a cool house in this scorching heat. Thanks John.

  • Review 40 (2024-01-24 - Rating: 5)

    Patrick was very patient and listened to the issues I was having and then spent the time to work the issue even when it was not present during his visit. I never felt like he was in a rush or to move on. Great job!9

  • Review 41 (2016-07-15 - Rating: 5)

    TWIN Air provides uncompromising service. We are in the middle of July and without air conditioning. TWIN AIR turned our service request around quickly. Jeremy was very knowledgeable and took the time to explain the problem and the solution. When he ran into additional complications he had the parts sent over quickly and completed the work without additional cost to me. We found what we were looking for in Twin Air. I signed up for their priority service. It is refreshing to find great service that we can trust with our heating and air conditioning. I met Jeremys father, and see where his calm cool disposition comes from. These guys totally rock! Thanks ~ we will see you in the fall for our bi-annual service. Thanks Again!Karen and Russ

  • Review 42 (2023-12-21 - Rating: 5)

    Patrick was an excellent technician. He was timely, knowledgable and efficient.Another great experience with Twin Air! Thank you.

  • Review 43 (2024-07-03 - Rating: 5)

    Friendly , quick diagnosis, fixed he problem quickly. No complaints. VERY nice, polite and knowledgeable

  • Review 44 (2023-02-17 - Rating: 5)

    AWESOME service EVERY TIME! Thanks Twin Air for rescuing my office A/C today! I have been working with different air conditioning companies for the past 26 years and without question they are the BEST IN THE BUSINESS! Punctual;Professional and most of all Honest!

  • Review 45 (2024-06-23 - Rating: 5)

    Patrick was very punctual! He worked very quickly to solve our problem with our air conditioning unit.

  • Review 46 (2018-01-10 - Rating: 5)

    I have used Twin Air twice. They repaired an electric fan on my outdoor heat pump unit and ultimately replaced my heating / air conditioning unit with a new Lennox system. The new system works great!Each time I called Twin Air, their representatives arrived on time, were courteous and left my home as they found it.They provide quality, timely service at a fair price. I highly recommend Twin Air.

  • Review 47 (2023-10-24 - Rating: 5)

    Twinair is reliable, punctual and always responsive in an emergency situation. The technician are knowledgeable about the HVAC systems ( geothermal in our case) and keep the workplace and our home clean

  • Review 48 (2020-04-08 - Rating: 5)

    Best HVAC Sales and Service in the area!We shopped around and received quotes for the replacement of our furnace and AC systems and Twin Air provided not only the best price but excellent installation and service.Truly a great company with full time permanent employees who know what they are doing. - Highly Recommended!!!

  • Review 49 (2023-09-29 - Rating: 5)

    I sent them an email in the morning and by 1230pm, the technician was already at my house. The technician, Matthew, was very professional and extremely knowledgeable. He continously communicated throughout the whole process. He also provided some good practices to follow.

  • Review 50 (2024-11-19 - Rating: 5)

    Excellent service. Jeremy even came over on a Sunday morning

  • Review 51 (2024-02-09 - Rating: 5)

    Grate service. On time happy result. Excellent presentation, I would recommend your company to all who need it. Sincerely. Scotts Turf Equipment.

  • Review 52 (2024-10-23 - Rating: 5)

    Cody was polite and got the job done quickly.

  • Review 53 (2024-07-09 - Rating: 5)

    Excellent and prompt service from Patrick for our HVAC systems and sump pump.

  • Review 54 (2020-01-16 - Rating: 5)

    Weā€™ve used twin air for years. They have provided an array of services from basic maintenance to replacing a water heater and a new hvac unit when needed. Their crew has always been prompt, polite, honest and respectful. Would recommend them any time.

  • Review 55 (2018-10-25 - Rating: 5)

    Had Twin Air perform work on condo. They did an excellent job.Fellow by the name of Josh addressed problem left behind by another company.FYI Twin Air you guys are a bit pricey but do a great job. I suggest be more competitive on pricing.Either case I know where to go for my HVAC. I understand they do plumbing too.

  • Review 56 (2024-05-09 - Rating: 5)

    If you are looking for a quality business you need to use Twin Air. They are without a doubt the best hvac company I have used. They spent the time to figure out the issue, repaired, cleaned and serviced the furnace . It now is preforming better than it did when it was brand newReasonable price, professional service, on time, polite, clean and responsive

  • Review 57 (2024-08-29 - Rating: 5)

    Fantastic!!! Thank you for fixing my ac on short notice!!! I am very happy!

  • Review 58 (2017-09-05 - Rating: 5)

    In order to be more accurate and fair, we wanted to have a full season with our new Lennox system installed by Twin Air before writing this review. We are happy to say our home has never been cooler, our family more comfortable and our electric bill as low. Our positive experience with Twin Air began after numerous proposals to replace a 25 year old system. We were impressed by Twin Air from the first visit, when Tollie looked at our system did a load calculation and was not ashamed to say he needed input from his sons before moving forward. This was no ordinary HVAC replacement as they had to tear out an existing boiler/chiller system with yards of copper pipe and not once did they complain about the crawl space. What impressed us the most was that this team led by Jeremy really loved what they do and took pride in their work. They truly valued the challenge of replacing this system and came up with a clean, efficient and cost effective replacement. They worked with us on all aspects of the job, our schedule and did not nickel and dime us when little issues came up. Their office staff was also awesome as they handled all of the rebates and warranty registration for us. If youā€™re looking for an HVAC company that is professional, honest, approachable and does a phenomenal job, Twin Air is the one for you. Were sure glad we did. Great job fellas. Thank you !

  • Review 59 (2023-12-19 - Rating: 5)

    I am very happy with Twin Air. They are professional and take pride in the work that they do. I highly recommend them.Bernie P

  • Review 60 (2013-02-18 - Rating: 5)

    Twin Airs service technicians are the best when it comes to heating and AC installation. They use up to date techniques and technology and are very polite and very professional to all their clients. I will surely recommend their services to all my family and friends!

  • Review 61 (2023-10-10 - Rating: 5)

    Never had a bad experience with Twin air, even if itā€™s work the donā€™t do, the provide excellent recommendations. But their work is always top notch.

  • Review 62 (2012-12-28 - Rating: 5)

    I had my heating and cooling system installed in my house by these guys and all I can say is they really did an amazing job. They completed the work on time and the quality of their product is great. They really know how to show ā€œgood customer serviceā€ to their clients!

  • Review 63 (2018-06-12 - Rating: 5)

    Look no further! Save yourself time in shopping around and go straight to Twin Air LLC! These guys are great! No job is too small or too wacky! I showed up with a low temperature cold bath system that needed a recharge (not exactly your everyday item) and not only did they get the job done right, they were interested in the system. Great group of experienced people who truly care and will treat you right!

  • Review 64 (2013-02-20 - Rating: 4)

    I had them called over to repair my AC system and the work was completed on time. Their technicians are very reliable and the quality of the work done is great. I am sure we will be using Twin Airs service for years to come!

  • Review 65 (2013-04-24 - Rating: 5)

    Their service crew is very professional and very polite. We have been using their services for a long time and every time we need something installed, Twin Air always gives us the quality product and the greatest service that a customer could ever ask for.

  • Review 66 (2024-11-20 - Rating: 5)

    Courteous, professional, and fairly-priced. What are you waiting for?

  • Review 67 (2013-05-23 - Rating: 5)

    We are really happy that Twin Air is here to service all our AC and heating problems. Their technician are very polite and very nice. They also completed the work on time as they had promised. Its really great!

  • Review 68 (2013-01-21 - Rating: 5)

    Twin Air provided me great rates and packages on their products. They really helped me with my budget allocation for installing heat pumps in my house! Their assistance and service is very highly recommended to all!

  • Review 69 (2024-05-28 - Rating: 5)

    Jeremy was very knowledgeable, prompt and kind, and as always did a great job.Thanks Twin Air.

  • Review 70 (2013-06-03 - Rating: 5)

    My AC was not blowing cold air. Twin Air tech (Jose?) did a great job and found the issue very fast. The only part I didnt like was the high pricing. $115 to show up (like most folks). The actual repair was $181 for a $30 part and literally two minutes of repair work. Service was excellent but value was low.

  • Review 71 (2019-01-31 - Rating: 5)

    I just had a great experience. Some other company told me that our place would need a whole new heating system. I called these guys and in the cost of just the first hour they gave me an honest diagnosis and fixed the system. I am so relieved that they got it fixed. BTW, it was 1 degree this morning. I sincerely wish the best for this company.

  • Review 72 (2013-01-04 - Rating: 5)

    A friend recommended Twin Air for the heating installation in my house and I had no regrets about it. Their service crew are very professional and very polite. The quality of their service is very highly recommended to all!

  • Review 73 (2013-03-08 - Rating: 5)

    Twin Air is one of the best in the country when it comes to heating and AC solutions and repairs. They offer affordable packages to their customer which is really convenient since everyone is on a budget in todays economy. They even have their own on line promos and packages which is really great!

  • Review 74 (2019-12-24 - Rating: 5)

    Weā€™ve used Twin Air for repairs and for installing a ne bathroom. Their work is excellent. Everyone we have dealt with us friendly and professional. We highly recommend them!

  • Review 75 (2021-06-15 - Rating: 5)

    Twin Air has been there for us more than once when we were in the middle of a heat wave and we lost AC. One time it was 8AM on a Sunday morning.They have replaced both our HVAC systems, and worked with us on options that worked for us and that we could afford.I highly recommend Twin Air.

  • Review 76 (2020-02-24 - Rating: 5)

    We have been using Twin Air for many years at multiple locations. They are always honest, professional and provide excellent communication. We will definitely use them again.

  • Review 77 (2024-10-31 - Rating: 5)

    We had a HVAC emergency!Matthew saved the day!Thank you again, Matt!

  • Review 78 (2024-06-29 - Rating: 5)

    Twin Air was fantastic to work with! Every interaction from beginning to end was easy, efficient, and honest. Canā€™t say enough good about Patrick for coming out within the hour in the extreme heat and doing everything he could to fix my AC and providing honest input about next steps. Super grateful to Cody and Ethan who installed our new unit - they were on time and had everything done in 3 hours. So thankful for an easy experience!!!

  • Review 79 (2017-12-11 - Rating: 5)

    I called to inquire about an issue I was having with my heating system.They are all just so nice there. I know they had to dumb it down a bit for someone who has no idea what all that A/C and heating entails.They never made me feel uncomfortable about my questions and were able to schedule me in for next week. I had some conflicts during the weekend so I am excited to see what they can do for me!

  • Review 80 (2020-04-22 - Rating: 5)

    I have a lot of experience with Twin Air and I can honestly say they are the best HVAC company in Northern Virginia. They have it all. Knowledge, experience, ability, and excellent customer service. Highly recommend!

  • Review 81 (2017-11-27 - Rating: 5)

    Tollie was great to talk to on the phone.We are doing some renovations and I called to get some information from him about our existing system.He could have taken me for my money, but he did quite the opposite. He told my my system should be good to go for the project I had in mind.This the man and company you want on your side.

  • Review 82 (2024-10-31 - Rating: 5)

    Prompt, courteous, fair, knowledgeable. Absolutely recommend.

  • Review 83 (2020-09-24 - Rating: 5)

    The employees at Twin Air are always friendly, conscientious and professional regarding their work and representation of the company, they are the first name on my call list. I would highly recommend them for all your HVAC issues

  • Review 84 (2019-06-29 - Rating: 4)

    After a rough start with scheduling an estimate, Tollie came out at a time of my choosing and convenience to make the scheduling issue right.I was very impressed with his knowledge and no pressure demeanor. I look forward to seeing their proposal.

  • Review 85 (2013-04-03 - Rating: 5)

    This company provided me great rates and prices regarding their products. They really helped me with the budget allocation for installing heat pumps in my house! I am really happy with their great service and will surely recommend them to all my family and friends!

  • Review 86 (2024-08-16 - Rating: 5)

    Efficient, friendly and professional! The very BEST service. Thank you.

  • Review 87 (2024-08-21 - Rating: 5)

    I can always count on Twin Air for my HVAC and plumbing repairs. Have used them for years and they provide quality service at a fair cost.

  • Review 88 (2016-02-22 - Rating: 5)

    Professional, courteous, competent service! Excellent work - great referrals for related services. Both Jeremy and Josh have helped me multiple times,but then again, they could have been the same person!

  • Review 89 (2018-05-23 - Rating: 5)

    The BEST AC commercial/residential company EVER. We are SO happy! I had no one to call, I took a chance on finding someone online and they came RIGHT out.. Professional and very knowledgeable!!! Thank you!!!!!!! We will be calling you for our other properties in the area!!!!! you cannot go wrong with this company! Thanks from Trucks Unlimited, Mathis Avenue!!!!!

  • Review 90 (2024-12-31 - Rating: 5)

    Thanks, Twin Air. Jeremy was efficient and clear, as always.

  • Review 91 (2024-05-23 - Rating: 5)

    Great experience today, friendly service, was able to fix the problem quickly and explain what was wrong in easy to understand terms.

  • Review 92 (2024-07-22 - Rating: 5)

    John was great and solved our issue efficiently!

  • Review 93 (2024-07-15 - Rating: 5)

    Always on time, always professional. The best in the business. Twin air will always have my referrals!

  • Review 94 (2024-06-04 - Rating: 5)

    Twin Air has been our HVAC provider for over 20 years. We recommend them highly to our friends, and friends of friends. They are a family-owned small business of much expertise who always greet our requests with kindness, and ā€œ how can we helpā€œ response. Their technicians are respectful; they explain the whats and whys with clarity. Twin Air enjoys a reputation of honesty and integrity. We became aware of their commitment to the community from a fellow volunteer. Always a joy to see their trucks!

  • Review 95 (2024-07-19 - Rating: 5)

    Always great!!! Reliable , knowledegeable and pleasant.TWIN AIR is the best. 5 plus stars

  • Review 96 (2021-07-04 - Rating: 5)

    Outstanding company! This company figured out the problem with our unit when no one else could. Their patience and dedication to customer service exceeded any other experience weā€™ve had. Highly recommend

  • Review 97 (2024-08-29 - Rating: 5)

    I recommend. Prompt helpful.

  • Review 98 (2013-03-05 - Rating: 5)

    Thereā€™s no other heating and cooling company like Twin Air. They provided exact information when we scheduled a consultation with them and after the installation of the heating and cooling system, the quality of the work is really great!

  • Review 99 (2023-12-01 - Rating: 5)

    Another company told me I needed a new unit, you guys came out and got it up and running in 30 minutes. If anyone tells you to replace the unit get a second opinion from this guys!!

  • Review 100 (2024-12-16 - Rating: 5)

    John is knowledgeable and solved our problem.

  • Review 101 (2013-02-07 - Rating: 4)

    When it comes to heat and AC installation, nothing beats Twin Air! The products that they give to their clients are rally amazing and they also provide you great package which is suitable for you budget!

  • Review 102 (2024-02-15 - Rating: 5)

    John Warner took care of the details just as if it was his company. Exacting, professional, knowledgable, and caring.

  • Review 103 (2023-12-28 - Rating: 5)

    Awesome company! Found minor problems missed by other companies and got my system in tip top shape!

  • Review 104 (2013-03-15 - Rating: 5)

    I am really glad that I had twin air install my heating and cooling system in the house. The quality of their work was really impressive and they even provided me a package at a reasonable price!

  • Review 105 (2024-05-22 - Rating: 5)

    Efficient and pleasant as always! John even made friends with our dog!!

  • Review 106 (2024-08-02 - Rating: 5)

    Patrick was on time, helpful and very professional

  • Review 107 (2024-10-02 - Rating: 5)

    Professional, knowledgeable and an easy person to talk with.

  • Review 108 (2022-08-28 - Rating: 5)

    Twin Air is outstanding. They installed a new geothermal heating/cooling system, and were excellent from start to finish. When we initially got quotes for geothermal installations, Twin Air was one of the few companies that provided an honest quote that included everything necessary for the job. No hidden costs or surprises. They were honest, straightforward, and no pushy sales tactics.When we started working with Twin Air, construction was just starting on our new house and they used our floor plans to design a system optimized for our layout and square footage.They started work in the winter while the house was under construction and were forced to deal with very challenging weather conditions. They didnā€™t flinch, adapted to the elements, and marched forward without delay.I primarily interfaced with Jeremy throughout the process ā€“ his immense expertise, honesty, and steadfast demeaner helped make this a great experience all around. Tollie helped during the design phase and was great to work with, and Jen was an absolute pleasure to work with during the invoice/payment process.Additionally, every single technician who helped with this effort was a consummate professional, you can tell Twin Air takes pride in who they hire.The end result is amazing. The comfort level in the house is incredible. Every level and every room has a consistent temp, no hot/cold spots. The system literally makes zero noise, we canā€™t hear it at all.Iā€™ve been recommending this company to family and friends, I canā€™t recommend them enough.

  • Review 109 (2013-05-30 - Rating: 5)

    Their service crew was really great. They came to my house on time to repair my air duct and after the service was through, they made sure that everything in that area was spotless.

  • Review 110 (2024-10-01 - Rating: 5)

    John is prompt, professional and courteous!

  • Review 111 (2021-10-08 - Rating: 5)

    Very professional. Jeremy Wyant and his crew did a great job!Will definitely use their services again!

  • Review 112 (2024-04-18 - Rating: 5)

    Always on time. Professional and def knows what to look for to troubleshoot!!!!!! Always a pleasure.

  • Review 113 (2024-06-27 - Rating: 5)

    Always does a great job! Quick and efficient.

  • Review 114 (2013-03-25 - Rating: 5)

    We had them repair our heating system and they were quick to respond in our request. They were very nice and they completed the work on time as they have promised.

  • Review 115 (2013-03-21 - Rating: 5)

    Their service crew are very professional and very knowledgeable. They were prompt and very reliable when it comes to heating and cooling installation and repairs.

  • Review 116 (2024-06-14 - Rating: 5)

    John was a huge help and got things fixed quickly and efficiently. The only thing Iā€™d recommend is the company offering an opportunity to wear shoe covers while in the house

  • Review 117 (2016-06-07 - Rating: 5)

    AMAZING; came out and fixed and issue that another company had to come out twice to not fix, and fixed the issue in less than a half hour. Got to sleep with AC last night it was great!

  • Review 118 (2024-06-05 - Rating: 5)

    The bestā€¦ speedy, professional, niceā€¦ problem solved fast and effectively. Thank you!

  • Review 119 (2017-12-21 - Rating: 5)

    We send our clients to Tollie and Twin Air. They are always 100% on their A game. If you have a need call Twin Air

  • Review 120 (2024-12-30 - Rating: 5)

    Very efficient and knowledgeable

  • Review 121 (2024-06-07 - Rating: 5)

    Professional and courteous service. Highly recommend

  • Review 122 (2024-01-22 - Rating: 5)

    John always takes time to explain what he is doing and why. Very conscientious.

  • Review 123 (2024-09-20 - Rating: 5)

    Super service and 5 plus Stars!!

  • Review 124 (2021-11-09 - Rating: 5)

    Small shop but great service on my ground heat pump. Theyre friendly, accessible, and knowledgeable

  • Review 125 (2023-10-17 - Rating: 5)

    Jeremy was fantastic. Very good service and very professional.

  • Review 126 (2024-06-27 - Rating: 5)

    Excellent professional service

  • Review 127 (2024-10-16 - Rating: 5)

    Excellent service as always

  • Review 128 (2023-10-16 - Rating: 5)

    I had my furnace replaced and cannot rave about this company enough. Cody was right on time, very professional, friendly and knowledgeable. Within the promised time, my furnace was up and running. I give Twin Air more than 5 stars if I could. From the time I scheduled my appointment to the final installation, I had a wonderful and very professional experience.

  • Review 129 (2023-10-05 - Rating: 5)

    Twin Air team was fantastic! Highly recommend

  • Review 130 (2024-03-07 - Rating: 5)

    Can always count on great service !Thanks

  • Review 131 (2024-05-02 - Rating: 5)

    Great, professional team that takes care of us every time.

  • Review 132 (2024-07-16 - Rating: 5)

    Fantastic! Thorough, polite,trustworthy

  • Review 133 (2024-04-12 - Rating: 5)

    Great company; easy to deal with and technically very capable.

  • Review 134 (2024-03-19 - Rating: 5)

    Good problem solving and personable

  • Review 135 (2024-11-15 - Rating: 5)

    Awesome!

  • Review 136 (2024-02-12 - Rating: 5)

    Timely, efficient & reasonably priced

  • Review 137 (2024-06-17 - Rating: 5)

    Responsive, prompt, competent, professional

  • Review 138 (2023-11-17 - Rating: 5)

    Great service! Thank you

  • Review 139 (2024-02-12 - Rating: 5)

    5. John is very good.

  • Review 140 (2021-03-17 - Rating: 5)

    We have been living in the same house since 1993. We started using Twin Air last year. Without a doubt, they are first rate! Professional, cost efficient and honest, what more can you ask?

  • Review 141 (2021-03-03 - Rating: 5)

    Very professional and not expensive, although the holes in the wall were not discussed as not part of the contract to install a gas line to the kitchen. otherwise great company. great people

  • Review 142 (2013-06-10 - Rating: 5)

    We had these guys checked and repair our heating and cooling system and the results is really great! They completed the work on time as they had promised and even gave us affordable package. They are surely the best heating and cooling solution providers in town.

  • Review 143 (2013-04-18 - Rating: 5)

    They offer the best package for heating and cooling installation. Also the service crew are very professional and the work done on their installation is really impressive. Great customer service is always provided by this company!

  • Review 144 (2012-11-15 - Rating: 5)

    Their service is very professional. I had my air ducts cleaned and they completed the work on time. The quality of their work is really impressive. I recommend this company to all office and home owners out there who is of getting an air duct cleaned or for A/C services!

  • Review 145 (2013-01-24 - Rating: 5)

    They offer great packages which is suitable for your budget and quality products on their heating and cooling system. Everything was installed on time and it works great!

  • Review 146 (2013-01-10 - Rating: 5)

    I have a limited budget for my heating and cooling equipment repair and Twin Air provided me a great package that was very suitable for me. I really love doing business with the guys at Twin Air. I will surely recommend them to all my family and friends for their great customer service!

  • Review 147 (2024-01-29 - Rating: 5)

    Great fast work!

  • Review 148 (2024-08-02 - Rating: 5)

    Quick and efficient

  • Review 149 (2024-01-23 - Rating: 5)

    Always first class

  • Review 150 (2024-04-11 - Rating: 5)

    Wonderful

  • Review 151 (2024-08-27 - Rating: 5)

    Good service.

  • Review 152 (2024-01-22 - Rating: 5)

    Great service

  • Review 153 (2024-08-12 - Rating: 5)

    Excellent!