Phil Kerrs Plumbing Heating & Air Conditioning Co.

Located in Lubbock, Texas

Address: 8701 Avenue P, Lubbock, TX 79423, United States

Phone: +1 806-745-8678

Rating: 4.5

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-21 - Rating: 5)
Best plumbers in town. We have used them for over 15 years now. They have always been reliable, on time, professional and they do not cheat us out of money. Usually what ever we need fixed is taken care of within hours. Highly recommend.

Review 2 (2022-06-12 - Rating: 5)
Jeremy helped me change a tire yesterday in my garage… I’m a single mom and he just jumped right in to help!!! Super nice guy thank goodness for People still being willing to help those need!!!!

Review 3 (2023-12-09 - Rating: 5)
Jeremy and Cole replaced my leaking water heater. They were the nicest people! They called Home Depot customer service to return my leaking water heater under warranty and then transported old water heater to Home Depot and picked up a new one for me. Thank you!

Review 4 (2022-07-28 - Rating: 5)
I have used this company a few times and they by far give the best service at a reasonable price! I never have any problems with jobs they have worked on and will continue to use their quality service.After using companies likeEarls pitiful service and unprofessional office staffDale Bolles beyond pitiful service since they damage your property and tell you they did only to turn around and try and give you an astronomical price to repair what now they claim they never did. Then they send bill for estimate.I highly recommend Phil Kerr

Review 5 (2022-04-25 - Rating: 5)
These guys were great! I busted my outdoor faucet and got it temporarily fixed. I still had a leak so I called them up after a recommendation on my HOAs Facebook page. They answered immediately and asked if I wanted them to come out that evening (Friday). I let them know it could wait until Monday and sure enough they called me as soon as they were headed to my house. I was out of town but they assured me they could take a look and wait until I got there. They quickly identified the issue and had it fixed up just as I pulled up to the house. Great service, very professional and kind and they charged a reasonable rate! I will definitely use them in the future for any other plumbing issues. Thanks!

Review 6 (2022-01-28 - Rating: 5)
I called several other companies looking for someone to unclog my kitchen drain. All other companies couldn’t come out for at least 6 hours. When I called Phil Kerr, they were very polite and managed to squeeze me in to their schedule. Within an hour they were on their way. Robby was the technician sent out and he did an AMAZING job, was done in about an hour and was friendly and professional. My home will certainly be using this company going forward!!

Review 7 (2018-09-01 - Rating: 5)
They go beyond to get you fixed up! Even being a Labor Day weekend, they worked till the job was done. And didn’t over charge they treat there customers with respect and the crew was great & polite and very efficient! Had A1 plumbing come to my home in such a rush making me feel I was a bother to them even though Home shield contacted them. They were to booked and busy is what the guy said. I felt like I was an inconvenience to them. I will forever here on out only use Phil Kerr plumbing company and refer them to EVERYONE! Thanks again for going beyond. God bless your business and may it flourish even more!

Review 8 (2023-02-02 - Rating: 5)
We woke up on Thursday morning to a flooded bathroom. We called several plumbers to see who would be available to help us. We were so grateful to have our problem fixed by 11:00 A.M.! We will definitely be calling in the future with any plumbing problems. Great company!!

Review 9 (2020-01-08 - Rating: 5)
My water heater began to leak. Ok, so call someone or check local hardware stores. Cross off hardware stores. No guarantees because they contract everything out. Check online and get estimates. You can get an estimate but its extra. Posted on a site and asked for a company to respond. Immediately I get a response from Phil Kerr. Now the information I did not give them was that my water heater was 22 in width and the closet it was in now was only 19 doorway. Seems water heater was there when A/C was added later and now no room. Never fear they responded and were not in the least perplexed by this Puzzle. The lead guy climbs up and behind the water heater , past the huge A/C . Must have been a contortionist. They replaced, added hardware, breaker, etc. While talking with them I asked about a problem with my faucet in the bathtub. Next thing I know a guy has that fixed as well. The bill is handed to me and I nearly faint. There were no added fees (even the bathtub faucet repair). It was below what a competitor had quoted and God Bless them. They even smiled when they left. If you can find that anywhere else, well good luck.Thank you guys for all your hard work! Thank you Phil Kerrs owner. You are the Best! I will always call you in the future.

Review 10 (2019-02-23 - Rating: 5)
These guys are great. I have used them several times and have had excellent service. I had an emergency situation on a rent house at the end of their day (on a Friday). They explained it would be overtime rates. I agreed and these guys were out in notime and had the problem fixed.Thanks guys!

Review 11 (2017-06-19 - Rating: 5)
The only AC/plumbing company I will use in LBK. I previously used Bruce Thornton and had a horrible experience (terrible and rude customer service from dispatchers). Phil Kerrs is very personable-- on wkd/off-hours, I have always had an actual plumber answer my calls (not an answering service like others do). They have also done a fantastic job fixing various issues in an extremely efficient manner. Lastly, they are very honest and do not over-charge for anything. Can not recommend them highly enough.

Review 12 (2019-10-23 - Rating: 5)
Had a leak in my toilet and some other parts that needed to be replaced. They came out same day and repaired everything within about 30 minutes of showing up. Very courteous and called before showing up to keep me informed of how long it would be before they arrived.

Review 13 (2018-08-10 - Rating: 5)
My house AC stopped working in August (yikes). I called at 7:30 in the evening and got an immediate answer; we set up an appointment for the next day, and they successfully fixed my unit in about 20 minutes for a very reasonable price. Ill definitely be calling them again for HVAC or plumbing needs. Thanks!

Review 14 (2022-01-26 - Rating: 5)
Phil is one of the nicest and most caring people you will ever meet. He makes sure things are done correctly and truly cares about his customers safety and well being. I can’t say enough good things about Phil and his business.

Review 15 (2021-06-12 - Rating: 5)
Outstanding service.....on a hot weekend! The knowledgeable service technician was cordial and professional and got us going within 15 minutes! I highly recommend Phil Kerr’s. The tech was a credit to the business as well as the profession. Thank you!!

Review 16 (2019-07-15 - Rating: 5)
I call this guys at 3am. I had a bad leak that was going to cost me tons of money because of my wood floor and part of my fancy wall. They told me about over time rate. I agree They save me miney because of the damages that leak was going to cause and they also save my house from being flooded. Thank you phill kerrs.

Review 17 (2019-10-29 - Rating: 5)
Best dang service in Lubbock! Friendly, fast, and inexpensive! Called when they were busy and they still got here fast, finished the job in 30 min! I know who Ill be using again.

Review 18 (2023-10-30 - Rating: 5)
Time and time again, the staff at Phil Kerr is timely, hardworking, fair-priced, and extremely kind. Ill never use another company!!!

Review 19 (2018-04-27 - Rating: 5)
Phil Kerrs Plumbing Heating & Air has an amazing team. They always do the job right the first time! Excellent Service!

Review 20 (2022-01-02 - Rating: 5)
They did an amazing job. - very quick and cleaned up after themselves. Couldnt ask for more polite guys. Thank you !!

Review 21 (2023-11-13 - Rating: 5)
Phil Kerr’s staff are all very professional with their work, their customer service and their invoicing

Review 22 (2013-01-07 - Rating: 5)
Gentlemen were prompt, professional and courteous. They did the job well and didnt charge me an arm and a leg.

Review 23 (2020-12-03 - Rating: 5)
Great service. They always return your call and are very reasonable in their charges.

Review 24 (2019-06-05 - Rating: 5)
I called for air filter type advice. The lady that answered the phone didnt know the answer but she had a guy call me back with answers to every question I had in depth which by the way is exactly what I was looking for.

Review 25 (2022-10-30 - Rating: 5)
Love phil kerr! Our childcare facility needs quality and efficiency and thats always been our experience with them!

Review 26 (2020-12-26 - Rating: 5)
God bless Phil & crew!! Talk about Johnny on the spot! I had just purchased a home that had blocked drainage to the sewer drain. Phil came in with a helper, touched base with the city, & had the drains clog free within 48 hours of first contact at a third of the cost I imagined it would be! I appreciate these guys a lot & Im sure you will too!

Review 27 (2023-03-30 - Rating: 5)
They fix it when it is broken. Nice staff.

Review 28 (2021-06-21 - Rating: 5)
These guys are great! Noone else could get me in for two days but they had a crew by to fix my ceiling leak within a few hours.

Review 29 (2018-02-09 - Rating: 5)
We had a water leak under the house and had a mess under there. They came out, fixed it, had to crawl under the house and get very muddy and did a great job. They were so nice, did the work that night, and were so very reasonable on the cost. We always have great service from this company.

Review 30 (2021-07-20 - Rating: 5)
Very friendly staff and great customer service!

Review 31 (2020-07-16 - Rating: 5)
My AC went out and I thought it was going to cost a small fortune to fix. Called Phil Kerr and they where at my house in 2 hours and had the problem fixed in 30 minutes. Only cost $188 to fix. Thanks guys for thinking about the customer!