Flatland Plumbing

Located in Lubbock, Texas

Address: 2321 50th St, Lubbock, TX 79412, United States

Phone: +1 806-795-3528

Rating: 4.8

Services

Online estimates
On-site services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
Will & his team have helped us out many times with small leaks to large complex projects! We have been customers for a couple of years & he has always made our plumbing issues a lot less stressful, does the job right & prices his work as reasonable as current market allows. Very knowledgeable & reliable.

Review 2 (2024-11-30 - Rating: 5)
Flatland Plumbing helped me with an after-hours FaceTime call with my kitchen faucet repair. They gave me clear instructions and I could pull up the hose that had retracted when I went to clean out the end of the faucet.And they would not take any money. Who does that for people in this day and age? What helpful and kind people. A family business. Thank you!!!

Review 3 (2025-01-03 - Rating: 5)
If you need some EXCELLENT plumbing service , don’t hesitate to call Will at Flatland Plumbing. His knowledge and customer service are top of the bar. Thank you for your service. 🌟 🌟🌟🌟🌟🌟🌟KPI’ve utilized this company several times for different plumbing needs. I am always satisfied with the quality of work done.KP

Review 4 (2024-12-16 - Rating: 5)
Excellent plumbing service! Prompt, professional, and efficient. They quickly fixed the issue and provided great customer service. I will definitely use them in the future. Highly satisfied!

Review 5 (2024-03-11 - Rating: 5)
Outstanding! I had the best experience today with Will, who answered the phone and assisted with a rental house plumbing issue. His customer service was exceptional - he was patient, thorough, and didnt rush.Will went above and beyond to ensure we got a solution to an issue. I have never had such a positive experience with a plumber before. Wills professionalism and knowledge were impressive, and I have complete confidence in Flatland Plumbing. I am signing them up today as our sole contractor for water, gas, and sewer issues. I will de recommend him to friends and family needing plumbing services. Thank you, Will, for your exceptional service!

Review 6 (2024-04-26 - Rating: 5)
Wow! Amazing customer service! So fast and helped me out of a jam. Haha! Pun intended. Sent pics of his work and communicated very well throughout the process. I highly recommend Will with Flatland Plumbing and will use him again in the future.

Review 7 (2023-12-22 - Rating: 5)
Will truly cares about his customers and came out promptly when we reached out with a toilet backing up into the shower!Professional and timely! He was also quick with his work and seemed to genuinely care about the problem! Prices were absolutely reasonable, especially with such great service! We’re so grateful!

Review 8 (2024-10-01 - Rating: 5)
They came same morning. I had a problem and the problem was fixed within two hours. So grateful for the professionalism and rapid response! Thank you!

Review 9 (2024-01-21 - Rating: 5)
I had a water leak in the wall. He came to my house on Sunday morning by 8:30 am to do the job. Very happy with the service and the price was very fair. I immediately liked him and he explained everything. This was my first experience with Flatland Plumbing and he has earned my future business.

Review 10 (2024-12-16 - Rating: 5)
Could not ask for a more honest guy! Very professional and got the job done! Highly recommend!

Review 11 (2024-07-08 - Rating: 5)
Booking the appointment was very easy, they arrived in the schedule time, the service was great and the price was good. Thank you again for you great service!

Review 12 (2024-08-08 - Rating: 5)
Will A. Did me a great service on getting my guest bathroom up and going! I will definitely be using them again.

Review 13 (2023-08-10 - Rating: 5)
We had an after hours emergency, water was quickly filling up my kitchen, Juanluis arrived very quickly and got things under control. He came back and fixed the problem. He was very professional and polite.We were very impressed with his quick response and ability to fix the problem quickly. We would definitely use them again and refer to everyone.

Review 14 (2023-10-24 - Rating: 5)
Called Flatland Plumbing after our toilet and shower backed up. They gave us a 10am - 1pm window and Will arrived at the 10am hour. He took care of the problem quickly and explained what had happened and how to prevent it. I will definitely use Flatland Plumbing again!

Review 15 (2023-08-02 - Rating: 5)
We had a plumbing emergency at midnight. After calling another company who failed to call us back, we called Flatland. They were kind and informative. They had someone over quickly who helped us fix the problem in a short time. We will gladly use them again. Will was great.

Review 16 (2022-12-10 - Rating: 5)
Will was the best plumber. Professional, prompt and WEEKEND calls. We had a plumbing emergency and he came quickly to fix our problem. I will 100% recommend Flatland Plumbing to anyone needing plumbing repair. I am saving his card because it’s never a good day to have a plumbing problem, but I’m thankful now I know who to call! Highly recommend!

Review 17 (2023-06-21 - Rating: 5)
Had a leak from one of the pipes coming out of the water heater. Flatland Plumbing was able to get out to my house within the hour and fixed the problem quickly and efficiently. Did a great job explaining what was going on, what my next steps would be, and double checking for leaks before leaving. 100% would use again and recommend to a friend.

Review 18 (2024-02-03 - Rating: 5)
I called about my leaking tub faucet and Will came to my house within the hour. I appreciate the excellent and fast service.Even though I felt like my 7 year old talked him to death, Will assured me that it was okay and answered any questions my 7 year old had.Thank you.

Review 19 (2023-12-26 - Rating: 5)
Flatland Plumbing came to our rescue on December 22 after a clogged toilet almost ruined a family Christmas get together. The plumber came early morning and quickly to solve our problem! We will use Flatland again when we need a plumber!

Review 20 (2022-07-15 - Rating: 5)
Will with Flatland Plumbing was amazing! We made the mistake of hiring a handy man to fix our shower and it was disastrous, so we called Flatland Plumbing and he was able to come within the hour and fix the issue for the night until he could get the correct part the next day! He came with the correct part while my toddler was napping and he was so quiet and efficient that she slept right through it! He was extremely professional and kind through the whole experience! 10/10 give him a call for all your plumbing needs!

Review 21 (2023-10-19 - Rating: 5)
I had a gas leak and Atmos Energy cut off the supply from the meter. That same day, Flatland Plumbing came out and took care of the issues. They noticed some things that werent up to code and fixed them too. Excellent work and attention to detail! Thank you! :)

Review 22 (2024-06-22 - Rating: 5)
Will came out to my house today to fix a toilet. Amazing service, so kind and quick service. I shall be using them from here on out for all plumbing needs.

Review 23 (2022-07-18 - Rating: 5)
Will was very professional and quick. There was a busted pipe behind a wall. He got me in very quickly. By the time other companies got back to me with an estimated time, Will had already fixed the problem and loaded up his tools. Can’t thank him enough for getting water back on for the renters. Great pricing as well! Definitely recommend Flatland Plumbing!

Review 24 (2023-10-19 - Rating: 5)
100 out of 10 rating for Flatland Plumbing. Juan Luis Banuelos was so professional and knowledgeable and took wonderful care of my leak under the house. Owners Will and Raquel Arousa have hearts of gold.If you want to support a business that blessed a widow, Flatland Plumbing is the place to call. You will not be disappointed. Professional. Efficient. Knowledgeable. Compassionate. Integrity. All describe Flatland Plumbing. Blessings over their business.

Review 25 (2023-12-25 - Rating: 5)
YALL.Its Christmas eve, and these guys came to our house to help us out. Its 8pm and they are leaving now.The men were great. Very nice. Very understanding. Very understanding. Would recommend to everyone in Lubbock!

Review 26 (2023-05-18 - Rating: 5)
Called to have someone come take a look at my disposal, a tech showed up within 2 hours. It ended up needing to be replaced and he had one on hand he was able to install. Very professional & affordable. Would absolutely recommend

Review 27 (2023-01-03 - Rating: 5)
Flatland helped us out with a drain cleaning on a holiday when we were in a pinch! Great work, very responsive and professional, and reasonably priced especially for holiday rate. Will definitely call again for any plumbing needs!

Review 28 (2023-08-30 - Rating: 5)
Amazing experience with Will! He is incredibly knowledgeable, professional, and friendly. Flatland Plumbing will be the ONLY plumber we call from now on. Thank you!!

Review 29 (2024-10-05 - Rating: 5)
Great experience with Flatland Plumbing! They did a fantastic job installing my new dishwasher. The process was smooth and now we can enjoy the convenience of having a dishwasher without any hassles. I highly recommend their services for any plumbing needs.

Review 30 (2023-06-05 - Rating: 5)
The owner, Will came to check for gas leaks and checked sewer line for tree roots issues. Im happy to share there was no gas leaks but we did have sewer issues with the tree roots. But Flatland plumbing will take care of this issue! Very professional service, I would recommend using Flatland for any plumbing issues!

Review 31 (2022-12-15 - Rating: 5)
Prompt, professional, able to leap tall buildings in a single bound! I had a late night plumbing emergency, and Will came over right away. He was up front about the pricing before I scheduled. He was polite. He worked quickly. I cannot say enough about him. If you’re in need, give him a call.

Review 32 (2024-10-15 - Rating: 5)
Great customer service and reasonable prices. Highly recommend!

Review 33 (2023-10-16 - Rating: 5)
From scheduling to the completion of work, Flatland was impressive. I will be using them moving forward. These guys are knowledgeable, efficient, and a local business! Give them a shot, you wont be disappointed!

Review 34 (2024-02-29 - Rating: 5)
It was nice doing business with Flatland Plumbing. Their professionalism, dedication and services are top rated. I will use them again.

Review 35 (2022-03-15 - Rating: 5)
On time reasonable prices. Needed sewer line replaced and back flow replaced to meet city code. Helpful and courteous. Master plumber and had a few weird problems but we were able to work through them and get me up and running while waiting for the city to get their part done. I would highly recommend this company.

Review 36 (2021-05-09 - Rating: 5)
Im not really much for leaving online reviews, but I needed to get on here and say that Flatland is THE best plumber in Lubbock. It seems I always need plumbing services after hours and on weekends, and Will shows up with a smile on his face and gets the job done. He is knowledgeable and has always fixed our issue quickly and for a very reasonable price. I HIGHLY recommend.

Review 37 (2023-10-25 - Rating: 5)
Flatland did a wondeful job. Juanluis was very friendly and professional. They were prompt in getting the job done. Highly recommend.

Review 38 (2023-10-30 - Rating: 5)
Called in morning, said 12-3 pm. Were here at 12 on the dot and had my issues resolved within 10 minutes. He cleaned up after himself. Great service

Review 39 (2023-01-12 - Rating: 5)
This company was prompt. I believe Juan was my repairman. We had an appointment between 1 and 3pm, he showed up at 12pm. Although he couldnt fix the problem, he did everything he possibly could to try. I will definitely be using this company again if another problem should arise.

Review 40 (2021-10-20 - Rating: 5)
I called Flatland last year for a drain issue. They fixed two blockages in the same day.Yesterday I called them about a water heater replacement. The plumber arrived promptly and had a new one installed in a couple of hours. They were friendly and knowledgeable. These guys are now my goto guys for any future plumbing issues. Thanks for being a great company to do business with.

Review 41 (2024-07-26 - Rating: 5)
Great service and super friendly! Prompt and professional!Thank you, Will!

Review 42 (2023-02-19 - Rating: 5)
Repair needed on outdoor faucet during cold snap. They came out fast, and were polite and quick with their work. Even took the extra second on his way out to put the freeze cover back on.

Review 43 (2023-07-11 - Rating: 5)
Absolutely FANTASTIC! Quick response, professional, reasonable price. Juanluis explained the problem and solution to me. Very thankful to have been referred to them. Definitely recommend!!

Review 44 (2021-03-19 - Rating: 5)
Will at Flatland Plumbing replaced my ancient hot water heater. He went out of his way to fit me in the day I called, did a good job, and even came back promptly the next day when my wife decided she wanted the thermostat set a little higher. They will definitely be my first call the next time I have a plumbing need.

Review 45 (2021-11-19 - Rating: 5)
I have called Flatland Plumbing more than once with emergency situations. Will always works me in and takes care of my plumbing issue. Very personable ! He’s very pleasant to deal with and trustworthy

Review 46 (2022-06-23 - Rating: 5)
The owner, Will, was very kind and helpful. Very responsive and kept me up to date on his location and time frame. Will definitely be using Flatland Plumbing again!

Review 47 (2022-11-04 - Rating: 5)
Will and Juan Luis came out to replace my kitchen sink faucet and repaired my hot water heater. Great guys you can trust in your home and very knowledgeable. ⭐️⭐️⭐️⭐️⭐️

Review 48 (2022-08-04 - Rating: 5)
Called them at 10:15 at night because a pipe busted and flooded our apartment. He rushed over and immediately stopped the leak and made sure everything else was good. Great service, very nice guy highly recommend calling for any plumbing needs.

Review 49 (2021-05-12 - Rating: 5)
Will was fantastic. Showed up on a late call. Helped us out tremendously. Barely moved to lbk was nervous to find a high quality plumber. Glad we found Will. Flatland shall now be our go to for any plumbing needs.

Review 50 (2022-09-12 - Rating: 5)
I called Flatland Plumbing at 7:30 in the morning and someone was at my house by 8:45. Everything was fixed and working by 9:45. He took the time to explain what not to do and what the next step would be if we continued to have issues.

Review 51 (2022-03-02 - Rating: 5)
I contacted this fine company to help my daughter with hot water problem. Im 8 hours away and don’t know any plumber in Lubbock. I’m telling you these people are some of the best people I have ever had the privilege to talk with. Very professional, honest, God fearing people. They came and fixed her problem quickly. I can’t thank them enough. Great people

Review 52 (2022-10-27 - Rating: 5)
Will came near midnight to fix a dirty job. Everything was smooth, clear, and concise; no surprises or well, if you add this extra thing here, youll get better performance there. Totally at ease speaking with them and following up, would recommend highly.

Review 53 (2020-04-21 - Rating: 5)
Will is very honest and straight forward with all estimates and the job he completed for us , and most importantly I felt comfortable with him in our home ! Very professional and was able to make repairs on Sunday , I will definitely refer !!!Timely, professional, but most important honest !!

Review 54 (2023-02-19 - Rating: 5)
If y’all have any issues, be sure you reach out to Flatland Plumbing. Amazing Company, and Juan Luis was very professional and resolved the issue on the spot!! Y’all won’t regret it!!!

Review 55 (2023-03-06 - Rating: 5)
Flatland plumbing did an excellent job and they were reasonably priced. Juan was very professional and knowledgeable. Thank you Flatland plumbing.

Review 56 (2023-12-17 - Rating: 5)
I called Flatland for an after hours plumbing emergency. They were able to quickly respond and fix the issue. Thanks for the prompt help!

Review 57 (2023-06-02 - Rating: 5)
Juan was very professional and courteous. On time and reasonable. They get a 5 star from me . Thanks, Flatland Plumbing.

Review 58 (2022-11-02 - Rating: 5)
Very pleased with the service provided by Will at flatland plumbing. He was very professional and courteous. I would highly recommend this company.

Review 59 (2021-12-21 - Rating: 5)
They we’re great and made sure to fit us in ASAP! Which was have much appreciated for the service we needed professional and kind. Well Definitely be using their service again 😊

Review 60 (2022-09-09 - Rating: 5)
Will Arausa did a great job unclogging our sewer pipe that started running into our showers late at night and he did a great job getting it fixed fast so we could get everything cleaned up, highly recommend flatland!

Review 61 (2024-06-03 - Rating: 5)
Will provided exceptional assistance to us when we encountered a leak issue. With remarkable efficiency, he swiftly resolved the problem, demonstrating his expertise and dedication to quality service. Moreover, he patiently addressed our inquiries and offered valuable insights, all while maintaining affordability. Highly recommended for his promptness, proficiency, and affordability.

Review 62 (2023-12-05 - Rating: 5)
Flatland is very fast to respond and high excellence in how they handle business. Had me up and going in now time

Review 63 (2023-03-07 - Rating: 5)
Best service I have ever received. These guys are great. On time very professional. Completed the job as they promised. Awesome company and people. 👍👍👍

Review 64 (2022-07-21 - Rating: 5)
Will Arausa did a great job clearing out a backed up pipe for me. He was very professional and if I ever need a plumber again I’ll be sure to call on him.

Review 65 (2023-05-08 - Rating: 5)
Awesome ppl, very professional on time and helpful and quick, will be upgrading my toilets and will use them again for install, over all very satisfied

Review 66 (2023-02-13 - Rating: 5)
I was able to schedule a water heater installation over the weekend. Juanluis was great with the removal and installation.

Review 67 (2023-04-04 - Rating: 5)
Juan, from flatland plumbing did a incredible job installing my bathroom faucets, I would absolutely call Juan from Flatland again.

Review 68 (2021-06-05 - Rating: 5)
Came out on Saturday to our nail salon and unclogged us and got us back up and running in under 30 minutes! Great service and a great family :)

Review 69 (2021-01-26 - Rating: 5)
They did great work and were prompt to help us with our leak. We will definitely use them again for any other issues!

Review 70 (2024-01-22 - Rating: 5)
Very respectful and amazing fair prices.Got to me same day!

Review 71 (2022-07-12 - Rating: 5)
Very good experience. Will was prompt, knowledgeable, and efficient. Would highly recommend Flatland Plumbing.

Review 72 (2021-12-02 - Rating: 5)
Called them about a leak we had outside & they sent someone out the same day and completed the job the same day! Very affordable as well.I would definitely recommend 🙂

Review 73 (2023-12-07 - Rating: 5)
Super fast service, Will Arausa was very kind and answered all my questions 😁

Review 74 (2022-10-14 - Rating: 5)
Top notch service. Professional, competent and helpful. Have used several times; they are my go to plumbing service.

Review 75 (2022-03-01 - Rating: 5)
Very professional and kept me updated on the work needing to be done. I would highly recommend them to anyone who has plumbing problems.

Review 76 (2022-06-29 - Rating: 5)
Will and Juan were awesome!! I highly recommend them to anybody for plumbing issues. Great people!!

Review 77 (2021-10-13 - Rating: 5)
I had a very good experience with flatland plumbing! They were very friendly and finished in a timely manner!

Review 78 (2022-02-28 - Rating: 5)
Serviceman Will came out and diagnosed our problem. He was punctual, respectful, and extremely helpful.

Review 79 (2021-11-18 - Rating: 5)
Will is and has always been very professional and shows up when he said he would. Very personable and such pleasure working with.

Review 80 (2023-09-03 - Rating: 5)
Juan arrived in a timely manner and troubleshooted the problem quickly Highly recommend!

Review 81 (2022-06-09 - Rating: 5)
Professional team that are quick to respond to issues and do the job great. I highly recommend and would use their services again.

Review 82 (2024-06-10 - Rating: 5)
These guys were the only ones who could figure out my ongoing problem and fix it within the hour. Would definitely recommend

Review 83 (2023-06-02 - Rating: 5)
Will was great even with it pouring rain he still showed up and got our clogged drains cleared.

Review 84 (2021-12-03 - Rating: 5)
Quick and easy service; friendly and professional! Will definitely use Flatland in the future!

Review 85 (2023-12-06 - Rating: 5)
Great guy. Was super quick and very nice. 10/10

Review 86 (2024-07-02 - Rating: 5)
Great Service, honest pricing!

Review 87 (2023-04-19 - Rating: 5)
Awesome guys, really knew what they were doing and also very friendly and kind. Will be reaching out in the future for anything else!

Review 88 (2023-08-03 - Rating: 5)
We had a clogged toilet in our master bath and he was here within 15 minutes.

Review 89 (2023-10-20 - Rating: 5)
We called Flatland within minutes of discovering a plumbing issue at our home. They were at our house in 45 minutes, were incredibly quick and efficient, kind and waived the service charge as a courtesy. Would definitely recommend to anyone needing quick and reliable service. Will definitely use them again in the future!

Review 90 (2021-11-10 - Rating: 5)
Will and crew was great!!! They came quickly and fixed our problem, I would recommend them to everyone!

Review 91 (2023-09-07 - Rating: 5)
Very knowledgeable, super kind. Dont go anywhere else in Lubbock for plumbing

Review 92 (2023-02-19 - Rating: 5)
Last minute on the weekend. They were quick to repair and very kind and respectful!

Review 93 (2022-08-25 - Rating: 5)
Will came out & replaced two shower valves. Did a great job!

Review 94 (2022-11-04 - Rating: 5)
Juan showed up within 20 minutes to snake our main line. Impressively fast.

Review 95 (2022-08-04 - Rating: 5)
Called with a toilet issue. Came same day and fixed it quick. Thanks so much Will!

Review 96 (2023-09-06 - Rating: 5)
Called Flatland off of a google search after hours with an emergency whole home back up, I had never used them before but Will got us on the schedule and was out within 2 hours with text updates letting us know when he would arrive. He scoped the lines and cleared them rather quickly the best he could, unfortunately the problem was from work being performed in the alley and a fiber company puncturing and running fiber through the sewer line. He told us how to proceed next and provided video of the blockage. Prices were reasonable. Staff was friendly and he was prompt.

Review 97 (2023-10-19 - Rating: 5)
Will was able to replace our water heater within just a few hours notice. Great service from a friendly and professional company. Thank you!

Review 98 (2023-04-05 - Rating: 5)
Great response and very professional service. The guys are honest and helpful.

Review 99 (2023-10-31 - Rating: 5)
We are so impressed with this company! Quick to respond to an urgent matter, friendly, professional, fair pricing. 10/10.

Review 100 (2023-05-03 - Rating: 5)
Will & Juan came and took care of my outdoor water spigot and pipe. They were efficient and did a great job of repairing the leak. For any of your plumbing needs pl I 10/10 recommend Flatland Plumbing!

Review 101 (2023-09-23 - Rating: 5)
I called Flatland Plumbing to replace a water heater that had stopped working and they were there by the next day, and had everything replaced that same week. Very happy with how fast and reliable these guys are, I’d definitely recommend this company.

Review 102 (2021-12-21 - Rating: 4)
They were able to fit us in asap and were friendly and professional

Review 103 (2023-04-03 - Rating: 5)
Great service! There is no better plumbing company around here. Flatland Plumbing will most definitely have business with me for a very long time. I recommend everyone to use it. THANK YOU FOR YOUR SERVICE FLATLAND PLUMBING!

Review 104 (2023-04-13 - Rating: 5)
Quick response! Showed up on time! Great quality work!!

Review 105 (2023-06-05 - Rating: 5)
Will was so helpful! I had water heater issues over the weekend and I called and he gave me steps on how to fix the problem until he could come on Monday to fix my water heater. Great customer service!

Review 106 (2021-02-21 - Rating: 5)
Helped out COTR Dream Center with great timely service.

Review 107 (2022-12-20 - Rating: 5)
Polite and professional. Very neat. Great experience and reasonable prices.

Review 108 (2022-03-26 - Rating: 5)
Incredibly honest and hard working. Will for any plumbing needs that come up.

Review 109 (2021-11-18 - Rating: 5)
Great experience. On time and courteous. Highly recommend

Review 110 (2023-11-03 - Rating: 5)
We called flatland to get our gas line tested he got everything up to code and inspected. Thank you!

Review 111 (2022-09-11 - Rating: 5)
Prompt after hours service. Would definitely use again.

Review 112 (2022-06-22 - Rating: 5)
Great people! They came when they said they would and fixed the issue in a timely manner. Flat Land Plumbing is the only company I use!

Review 113 (2022-06-18 - Rating: 5)
Was polite and quick. Got toilets and baths unclogged and got the kitchen sink drain fixed. Would definitely use again.

Review 114 (2021-02-16 - Rating: 5)
Exceptional sums up Flatland Plumbing. They take pride in their work, offer affordable and transparent pricing, and treat you and your home with respect. The only plumber you need to call.

Review 115 (2022-08-08 - Rating: 5)
My new go to for plumbing needs. Stick to the professionals. This company gets my vote!...

Review 116 (2022-10-14 - Rating: 5)
These men where super fast & friendly

Review 117 (2024-01-22 - Rating: 5)
Great Service!!

Review 118 (2021-11-23 - Rating: 5)
Will be our go to plumber from now on!

Review 119 (2021-11-15 - Rating: 5)
Great experience, highly recommended!!!!!!

Review 120 (2025-01-11 - Rating: 5)
This should have been an easy job but the plumbing in the house was done by a gremlin. Flatland worked hard to do this job correct & fast.