Sinclair Heating, Cooling & Plumbing, Inc.

Located in Lubbock, Texas

Address: 6501 Upland Ave, Lubbock, TX 79407, United States

Phone: +1 806-454-9332

Rating: 4.9

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-07 - Rating: 5)
These guys always do a great job. I’ve got their comfort plan which is really economical and gives them a chance to look over your system preventively in the spring and fall before the major temperature extremes and prevents costly repairs. They’re friendly, on time, and very knowledgeable about their trade. I’d highly recommend Sinclair for any heating and plumbing needs!

Review 2 (2024-09-11 - Rating: 5)
Our AC unit wasnt working. We called Sinclair and they sent out Maverick Foy. This guy was friendly fast and very efficient. He identified the problem and fixed it right away. He checked everything else to see if we were good. I highly recommend Maverick. He was a very nice guy and seemed very knowledgeable about his job. Thank you Sinclair.

Review 3 (2024-12-09 - Rating: 5)
Called with back up main at 6 on Saturday night. Lynn took the call right away and sent Zack as soon as she understood the need. Zack had us fixed by 9pm and saved our weekend. Not only were they fast, they were kind and friendly about the work. Thank you!

Review 4 (2024-09-14 - Rating: 5)
The Sinclair Techs are very pleasant and professional gentlemen. Sinclair’s group are usually very close to the time of the appointment time. They get in do their job and answer questions for the customer with out pushing for extra sale items or for extra jobs to be done. I have had several here for maintenance work and all have been great.

Review 5 (2024-12-23 - Rating: 5)
Sinclair has been our go to for over a decade! If you are looking for a vendor to take care of you, we highly recommend Sinclair for all your heating, plumbing and AC needs!

Review 6 (2024-09-24 - Rating: 5)
Do yourself a favor and call Sinclair. I needed an entire HVAC system installed and from the time I called to install was within a week. Jonathan was extremely helpful. Kent and his team were timely and kind, as well. And not to mention, Sinclair was a few thousand cheaper than the other companies in town and they use the better brand. Highly recommended.

Review 7 (2024-10-30 - Rating: 5)
Ive used Sinclair for several HVAC issues. When my AC died in the middle of the summer the tech could have told me that the entire system needed to be replaced. But he looked it over and found a bad relay and only charged $150. The charge to replace my blower motor a couple of years later was very reasonable with outstanding attention to detail.Recently I decided to switch my old water heater to a tankless heater. This job requires several plumbing modifications so I got estimates from 4 plumbers, including Sinclair.Dillon came our to provide an estimate. He looked over everything carefully then asked lots of questions before providing me with several options. Dillon then emailed me a formal estimate that beat a certain blue competitor by over $1000.I scheduled the work and Dillon and his helper arrived on time. They were polite, personable, and respectful of my property.After removing my tank heater he modified my existing supply and hot water lines, installed new vent through the roof, hung the new heater, made all gas and water connections, modified the drain line, and installed a drip pan/drain sink.All work was completed with the utmost care and Dillon sought my approval several times during the process.I will continue to use Sinclair for my HVAC and plumbing needs for one simple reason:I trust Sinclair.

Review 8 (2024-08-09 - Rating: 5)
Jonathan and his team recently helped us replace a heating and cooling unit after ours died and did a fantastic job trying to make sure the job was done right. Communication was excellent and, we knew exactly when people would be by. We appreciated Sinclair lending us a portable A/C unit so we didn’t have to completely sweat it out until the unit could be replaced. We are glad to have a unit with both a materials AND labor warranty now.

Review 9 (2024-12-11 - Rating: 5)
Im very happy with the service provided and grateful that I was able to get a technician within two hours of calling in the morning on a very cold day. Thank you for your outstanding service, and also for the excellent customer service provided by the lady who took my request.

Review 10 (2024-08-23 - Rating: 5)
I am so appreciative of the quick service that Sinclair was able to provide. Maverick came out and explained what the issue was and was able to quickly get our businesses a/c back up and going so that we could get back to work!

Review 11 (2024-12-18 - Rating: 5)
Always super great to work with. Staff is all extremely friendly and helpful. If you have anything replaced or installed be sure to get the warranty. I can say with certainty they stand by it 100%.

Review 12 (2024-08-10 - Rating: 5)
I have used Sinclair a couple times and they deserve five starts for all of the work they’ve done for me. I think both times I have called I was experiencing side effects of something I missed or something I didn’t understand as a new homeowner but they never made me feel silly for it.I really appreciated their technician Kohl’s kindness and generosity. He took his time and searched the AC ductwork in the attic and investigated the units outside & inside to make sure he wasn’t overlooking anything accidentally that might be causing our issue.I will be calling Sinclair for future needs for sure.Thank you!

Review 13 (2024-08-06 - Rating: 5)
When our 9 yr old AC unit went out, I called the original company that installed it because it had a 10 yr warranty. That experience was a fiasco from the start. They wouldn’t come out til the next day, they didn’t call before they showed up because the work order used my old number, and said even if warranty was registered I’d still be looking at over $4000 parts and labor or buy new condenser that could be financed. They didnt care one bit that the product they sold and installed lasted only 9 years, or that we were older and my partner disabled, or that we had no AC in extreme heat conditions, so I didn’t care to use their services again.After looking at other companies and their reviews, I decided to call Sinclair. I left a message on Saturday expecting a call back on Monday. To my surprise, I received a call within an hour from the tech who was on call. He listened to me, responded with empathy, said he didn’t think the sales techs worked on weekends, but he could schedule for me to talk to one 1st thing Monday. I received a call at 8:00 am Monday and scheduled a 10:00 appointment. Even though I had just made the appointment, I received a text from the company and a phone call from the sales tech that he was on the way. Jonathan Lofton was awesome. He was incredibly nice, sensitive to our situation and my partner’s recent confinement to a wheelchair, and helped me move stuff around in the garage so he could get up in the attic. He then actually sat down, showed us and explained the pictures he had taken in the attic, discussed the issues he had seen and different options to correct them, and he explained our options for the AC. Then once we chose a system, there was financing to figure out., and yes, there are different options for that also, if needed. Jonathan was very patient, answered all our questions, and never once looked at his watch or acted like he needed to be somewhere else.Losing AC in August during a hot streak of days between 101 and 106 is a miserable experience for anyone, especially for those over 60 and disabled. The on call tech who took the time to return my call on a Saturday set the bar for the rest of our experience with Sinclair; Michelle, Kendra, and especially Jonathan are so competent at what they do, they’re able to make the customer “the most important item they need to take care of” at that moment. I highly recommend using Sinclair; you’ll be in good hands!

Review 14 (2024-07-20 - Rating: 5)
Couldn’t be any happier to have drew come out and replace the fan on my air conditioning. Very professional worked in the heat in my garage and got us fixed up and got our house cool again. I’d refer drew to friends and family he deserves a vacation and a bonus for his hard work and professionalism he showed on a hot day.Thank you drew and the Sinclair company

Review 15 (2024-08-12 - Rating: 5)
I got a bid from Sinclair for a new A/C. The salesman did a thorough inspection and was very knowledgeable. He was professional and the bid he presented was well written and easy to understand. I highly recommend them.

Review 16 (2024-08-22 - Rating: 5)
We have used Sinclair for years. Between servicing our furnaces, to replacing hot water tanks, they are always fair and honest in their pricing and lay it all out ahead of time so you aren’t surprised bTheir employees are prompt and courteous. We would recommend them 💯. Our most recent sales person was Johnathon Lofton and he was very patient with all of my questions and very knowledgeable about all of the products and their differences.

Review 17 (2024-07-31 - Rating: 5)
Had a/c issue and scheduled appt -on chat- for the next morning which showed first available. They called shortly after and said they could send someone out same day. Maverick called to discuss issue before he arrived which was very shortly after. He was extremely professional and knowledgeable. Very patient answering my many questions--there was nothing he couldnt answer. He fixed my problem as well as discussing my other issues present and future that may come up. I would definitely trust him with any future issues. Sinclair is the best every time!

Review 18 (2024-07-30 - Rating: 5)
Amazing experience from first phone call to fixed problem. Called on Saturday and had a Tech come Monday (our choice). Our Tech was Kohl and he was awesome! Took time to go over the issues we were having, answer all of our questions about the problem and unit we have, and fix it. Our unit was running, but not blowing cold air. Our drain on the inside unit wasnt draining correctly and the outside unit had a freon leak through the valve. Kohl fixed the inside condensation drain issue, the freon valve leak, and put more freon in and we now have a properly cooling AC again. Thank you, Kohl! And thank you Sinclair for an amazing crew and Techs that take care of your customers! We know who to call when we need something fixed or replaced!

Review 19 (2024-08-11 - Rating: 5)
They were extremely quick to respond and came the same day to access our situation. We were able to schedule a later time to come back and fix the problem when it wasn’t so hot since they were up in the attic. Great work. Reasonably priced. Very friendly folks.

Review 20 (2024-05-30 - Rating: 5)
I recently had a 5-ton air conditioner installed at my home by this fantastic local company, and I couldnt be more pleased with the service provided. From the outset, Jonathan was a true professional. He thoroughly explained the entire process from start to finish, detailing what I could expect at every step. His clear explanations eased any concerns I had, making me feel completely at ease with the project. He was also incredibly flexible, accommodating my busy schedule seamlessly. His follow-up on any concerns I had was prompt and reassuring.I also want to give an honorable mention to Brandon, who performed a thorough post-installation check on the equipment. He took the time to explain all the new features of the unit and made sure everything was functioning perfectly before he left.The level of care and expertise shown by both Jonathan and Brandon was exceptional. I highly recommend their services to anyone looking to have air conditioning installed. You can expect professionalism, expertise, and great customer satisfaction.

Review 21 (2024-08-26 - Rating: 5)
I ve been using Sinclair for quite a few years. The professionalism, honesty, and quality of work seems to be a constant. My most recent experience with Kohl was no exception. Thanks Sinclair.

Review 22 (2024-06-11 - Rating: 5)
Wow!!! Is all I can say. I’ve been an electrical contractor for 25 yrs in New Mexico, so I know the service industry and response to calls and timeframes to complete. I have a vacation home in Lubbock that had a AC capacitor go out and a water heater tank leaking at the same time on a Sunday night. I called left message, they returned my call within an hour, and ALL repairs were completed by noon on Monday. 100% professional techs and cleaned up, hauled off old pieces.

Review 23 (2024-09-17 - Rating: 5)
Jonathan was a major help to me and my house! He was super quick with responses and getting things moving. Not a single complaint about Sinclair or Jonathan!

Review 24 (2024-06-14 - Rating: 5)
We love Sinclair. Always professional and always take care of us. We paid another company to come fix our AC, they charged us and nothing was fixed. Sinclair came out and found the problem immediately. We won’t call anyone else again.

Review 25 (2024-06-26 - Rating: 5)
Jonathan is a top tier professional who worked diligently to understand our large, complex project and worked with us to specify the right replacement units, furnace, and thermostats. While we had Sinclair for our quarterly maintenance, we reviewed several excellent companies in the area and decided to stay with Sinclair, with Jonathan tracking the project. Jonathan has excellent communication skills, prompt service, and an outstanding, knowledgeable approach. Ultimately, he truly helped seal the deal for Sinclair!

Review 26 (2024-06-25 - Rating: 5)
I received a text message stating that Brandon was on his way to check our system. Brandon was so professional and friendly. He listened to my concerns and went straight to check everything and anything that he could to ensure the unit was running properly. He changed what needed to be changed. He explained what he was doing/checking as he did things. During the process we got to know eachother a bit and that was neat. You dont get that from many companies. Overall, I am satisfied with the service that Brandon and Sinclair provided for me.

Review 27 (2024-05-20 - Rating: 5)
Adolfo took care of all our plumbing needs when we moved into a new home. He was always right on time, worked efficiently, and was very thorough and transparent with his processes. He also made sure to go through all of his options to make sure we were getting the best price. We will definitely be using Sinclair moving forward!

Review 28 (2024-11-05 - Rating: 5)
Service men are very polite and professional. Our HVAC was inspected and is ready for winter, courtesy of Sinclairs annual policy. It covers HVAC and plumbing. HVAC is oinspected 4 times a year.

Review 29 (2024-07-01 - Rating: 5)
Our a/c went out late Saturday night and after trying to fix the problem myself, we started calling several 24/7 emergency a/c companies. I could not get a hold of anyone. I called Sinclair cooling Sunday morning (6/30/2024) and a very helpful lady took my call and immediately contacted and dispatched a technician. To say the least, Andrew showed up and spent several hours fixing, replacing parts and working.on our a/c system. We were very pleased with the prompt reliable service. Our technician put us at ease, fixed the multiple problems and blessed us with a fully functioning a/c again. It meant a lot to have someone nice, kind and helpful come and help us through our desperate situation.

Review 30 (2024-07-09 - Rating: 5)
Sinclair heating finished the AC install in a great time period. They were very professional. Did what they said they were going to do.Left the work place clean. The techs. were professional in their work. We would diffentely call them again.

Review 31 (2024-07-29 - Rating: 5)
Sinclair gave 5 star service from accepting my service request to the technician. Drew was very knowledgeable and a great person. Thank you Sinclair!

Review 32 (2024-12-17 - Rating: 5)
Made my appt Saturday and were here first thing Monday morning ! They were quick and efficient and got us working in no time !

Review 33 (2024-05-26 - Rating: 5)
Sinclair is amazing. Coming out on a Memorial Day weekend, diagnosing and then fixing the problem with fair and honest pricing. I don’t call anyone else. Also, TomAnd Beth Sinclair, the owners, are wonderful people.

Review 34 (2024-10-04 - Rating: 5)
Jonathan Lofton made getting a new HVac System simple, fast, and affordable. He gave me a quote Thursday and they showed up Monday completing the work in hours.

Review 35 (2023-09-21 - Rating: 5)
I normally dont do reviews but my experience with Sinclair was exceptional. The salesman, Mike was very personable,honest and upfront. The ladies in the office were very personable and helpful. Great communication. Jay and Conner did an outstanding job with the installation. Very impressed. Later after the install was completed, to my surprise, Mr Sinclair came by to inspect the job. Such a nice guy. A pleasure to meet him. I will recommend Sinclair to every one .

Review 36 (2024-12-12 - Rating: 5)
These guys are so awesome. Very polite and respectful of our home. They were quite and quick.

Review 37 (2021-07-10 - Rating: 5)
I recently came home on a Saturday afternoon to my AC unit not cooling. After checking a few things, I call another AC company. Once they had checked the system, they told me my compressor was shot. They recommended I replace the entire unit at a cost of $10 - $12k. Having time to think about things I decided to get a second opinion and called Sinclair. They were very professional, sending a pic of the tech which would be doing the service work and communicating the process. The tech arrived on time, was very professional and even wore shoe covers while inside. Once he had assessed the unit he too told me the compressor was shot. He then provided three options ranging from just over $2k to just over 4k. He took the time to explain each option and their benefits as well as the warranty included with each. Choosing to go with the $4k option, the tech then told me they would have to find a unit and have it shipped. He explained this could take some time, but they would do their best to get it here asap. He also explained they would waive their service fee due to the purchase. By the end of the day I received a call from the office personnel letting me know they had located a unit and would have it in their warehouse by 8:30 the next morning and could schedule their team to be at my home by 9am. The installers where on time and got to work quickly, even though it was raining. Both men were polite and explained everything and by noon I had AC running in the house again. Sinclair did exactly what they said, their people are beyond professional and their communication is amazing. I will only use Sinclair for my service needs in the future. Thank you!

Review 38 (2024-07-11 - Rating: 5)
Sinclair is always punctual and professional. Our technician, Maverick Foy, is knowledgeable, professional and efficient. I suggest this company and their technicians to anyone!

Review 39 (2024-06-14 - Rating: 5)
Professional, organized, timely company. Knowledgeable, communicative technician. Effective, thorough fix. Reasonable pricing. Thank you Sinclair customer service and Technician, Kohl Angeley. Will call you with future needs.

Review 40 (2024-05-18 - Rating: 5)
Friendly technicians and very personable. They let me know what they were doing and what they seen with my ac system. No surprises. Cleaned up after them selves and gave me good tips for a good running system. Brandon and Maverick are two technicians I will like to have back if I need them.Rod Cunningham

Review 41 (2024-07-03 - Rating: 5)
Kohl was a great technition and fixed our AC in no time. We appreciate the time he spent to tell us the problem. Thanks again and we will recommend your services.

Review 42 (2023-07-13 - Rating: 5)
Sinclair has been a wonderful company to work with! Very personable staff, both in the office and in the field, and I appreciate that so much. Drew was here yesterday for a maintenance call and was prompt and efficient with the work. He also took the time to explain some features of the system I wasn’t familiar with. Thanks so much!!!

Review 43 (2024-08-12 - Rating: 5)
FIRST REVIEW 2019: Hired Sinclair to replace a water heater. Jeremy who has received excellent reviews here was our plumber. He was a pro, knew his stuff and as the hookup was a bit unusual, took the time to explain exactly the whats and whys of what he was doing. Im very satisfied. Sinclair will be my goto for AC/heating and plumbing repairs.SECOND REVIEW 2020: Hired Sinclair to replace a different water heater. This time the work was completed by Dillon and Zach. Both were very professional and friendly. They also took the time to listen to me, explain the repairs and answer my questions. There was a rats nest of corroded old fittings and leaky gate valves on the cold water in line which had to go. They devised and installed a modern solution that will no-doubt outlast many water heaters. Total satisfaction on my part and five stars again!THIRD REVIEW 2024 Hired Sinclair to repair a refrigerated AC unit. They diagnosed the problem and put a new start capacitor in the AC. Quick, competent, friendly service as always. Five stars again!

Review 44 (2024-08-02 - Rating: 5)
Arrived earlier than expected and took care of repairs quickly. Maverick Foy, the technician, was professional and did an excellent job.

Review 45 (2024-03-12 - Rating: 5)
Our A/C tech was knowledgeable and trustworthy. He fixed our problem and now our 24 year unit is working great! We will definitely call Sinclair back when its time to replace our old unit.

Review 46 (2024-05-05 - Rating: 5)
Amazing job by Brad. He went to great length to explain all the necessary equipment needed. He gave us choices on units and pricing. Installation was done quickly and professionally. Highly recommend A ++++

Review 47 (2023-06-14 - Rating: 5)
This company is amazing! Everyone from the salesman to the installation technicians to the service technician were all awesome! They were very professional, didn’t try to oversell us, and were very kind. When our AC stopped working we were able to get a technician out same day too! I highly recommend Sinclair

Review 48 (2023-10-29 - Rating: 5)
Sinclair installed a new AC and furnace in my home this summer and I’m very pleased with it. But today, a Sunday, it was cold for the first time, and the furnace wouldn’t come on. I called Sinclair, and their weekend repairman, Kohl, showed up right away. He quickly found the problem (a broken wire in the thermostat, under warranty) and fixed it in a few minutes. My house is now warm and toasty.Kohl was fast and professional. Sinclair solved my problem right away and I highly recommend them!

Review 49 (2024-06-18 - Rating: 5)
Jonathon came out when scheduled, did an attic inspection to determine that my ductwork was not the problem. And then he did not charge me anything for the inspection. I highly recommend this company.

Review 50 (2024-01-24 - Rating: 5)
I have had to call the guys at Sinclair multiple times over the past few years (perks of owning an older home) and each time they have been prompt, compassionate, and fair on pricing. I will never hesitate to call him and they will be my first call anytime I have issues.

Review 51 (2024-01-21 - Rating: 5)
Sinclair has been helping us with our HVAC systems for close to 35 years. Never once have we been displeased with their service. Always top tier!

Review 52 (2024-09-17 - Rating: 5)
My ac was not working. They responded very promptly, professionally and fixed it. I highly recommend!

Review 53 (2024-03-10 - Rating: 5)
Heater went out on a Friday night, of course! Called Saturday morning and had a technician out before 11:00. Brandon was our tech and he was able to track down the part we needed and we were back up and running within about an hour and half of him showing up, and that included him running back to Lubbock for the part. Work was efficient and professionally done, which has been par for the course when having Sinclair come and do work on our HVAC system. Can’t say enough good things about the company and Brandon alike.

Review 54 (2024-01-13 - Rating: 5)
We purchased a new carrier system from Sinclair in 2016. We had a problem with the fuse in 2021. They fixed the problem immediately. Yesterday we had the same problem again. They came out and the technician Andrew Riveria thought it was the heating strip. He consulted with his supervisor. They were going to order a strip on monday. He left and immediately came back. He decided to check one more thing. It was the same problem we had before in 2021. He had the part and immediately fixed our problem. We were impressed that he went over and beyond to help us and make sure it was the correct problem we were having.

Review 55 (2023-05-16 - Rating: 5)
Sinclair did a great job. Unfortunately, our AC is a Bosch & we’ve had nothing but problems with it. It took 5 weeks to get all the parts in because every time one or two got here, which took 1-2 weeks, there was a problem with another part. Sinclair stuck with it though and stayed in contact with Bosch & me until the unit was finally fixed. They are awesome!

Review 56 (2024-08-28 - Rating: 5)
As always….professional, effective, efficient and reliable. The technician was polite and respectful. Excellent customer experience!

Review 57 (2024-01-28 - Rating: 5)
Sinclair did an amazing job fixing a leaky pipe in my shower. They for sure k ow what they are doing. Explained everything that needed to be done and cleaned up after the job…. They were great…..:))

Review 58 (2023-05-19 - Rating: 4)
After a routine plumbing inspection, Sinclair replaced some plumbing valve and stops. They are very professional. They send a picture of the technician who is coming to your home, which always makes me feel more at ease. They communicate well about the appointment. And our plumber was very courteous and completed the work satisfactorily.

Review 59 (2024-03-19 - Rating: 5)
Kohl was very professional, going through his steps to troubleshoot he explained what he was doing and why, it did not take him long to find the problem, Kohl was very knowledgeable and respectful. We will now be using Sinclair heating, cooling and plumbing. Thanx for the professionalism and honesty Kohl.

Review 60 (2023-09-03 - Rating: 5)
We decided to go with the company early on this year and the service and attention to detail is beyond impressive! Professional, informative, fast and speedy response to our questions and needs. I would recommend Sinclair to anyone that needs special help and assistance, they are beyond responsive and caring!

Review 61 (2023-02-16 - Rating: 5)
I called Sinclair on a Monday morning because of a suspected leak. They sent Zach the next morning. He was very professional and knowledgeable. Explained everything to me the entire time. He solved my problem in a timely manner. I was also pleased with the pricing. I am so glad I called them. The office girls were so nice as well. I will use them from now on with any plumbing concern.

Review 62 (2023-04-03 - Rating: 5)
Sinclair has done an excellent job and has maintained very reasonable prices, which can be a difficult combo to find. We have used them from everything to ducting installation to routine maintenance on our AC/HVAC systems in our home.Jeff D has come out and helped us the last two times weve had to call Sinclair and is always exceptionally thorough, professional, and gets the job done.Consistently top notch service from him and the other guys we have dealt with.

Review 63 (2021-08-27 - Rating: 5)
We REALLY appreciate the phone call and text, along with the name and picture of the technician, that was on his way. When he showed up, he was very knowledgeable and was able to get our unit fixed in a timely manner. He let us know what he recommended and gave us a price quote before he did anything so we weren’t surprised at the end. We were extremely pleased, once again, with the service that we received from Sinclair!

Review 64 (2023-11-05 - Rating: 5)
The service rep was great!! Unsure of his name. He fixed our heater in little time and got us set up on yearly service that includes changing our A/C filters every 3 months. As we age, not getting up on a ladder is probably a good idea. Making sure we have our A/C and heater working before we need them will be peace of mind.

Review 65 (2023-11-28 - Rating: 5)
Plumber Lee Billeter arrived on time and was very professional and courteous. Did a great job for us cleaned up everything checked it out prior to leaving. A great employee. We were very satisified

Review 66 (2023-06-20 - Rating: 5)
I wanted to give a Big Shout to Cooper who is a technician at Sinclair. He was very professional and kind. He did a troubleshooting call for our repair. He explained to me what the problem was and kept me in the loop on prevention maintenance for our older AC unit. Thanks, Cooper. we will recommend our family and friend to Sinclair for the professionalism you provided us.

Review 67 (2023-03-08 - Rating: 5)
Dillon did an amazing job on the faucet replacement in the kitchen & repair our back flow system outside. He was prompt (as always), listened to our needs & completed work promptly. Sinclair is such a great company to have on our side, great company, will continue to call for all our needs!

Review 68 (2024-04-12 - Rating: 5)
Previous plumber charged $500 for installing a kitchen faucet and drip from bath valve. Sinclair ran around rooter in sewer line an replaced a faulty gas valve for half that cost. Sinclair will be our plumbing and A/C folks now.

Review 69 (2023-11-21 - Rating: 5)
Zack came out when they promised and we discussed repair vs replacement. We will be picking out a new faucet that he will pickup and install. I’m very comfortable with his estimate and am looking forward to having him do the installation

Review 70 (2024-12-19 - Rating: 5)
Everything went great nice polite guys did a great job fixing heater

Review 71 (2023-06-29 - Rating: 5)
The best company and Tecnician Ive ever dealt with. He was professional and corrected my issue quick. I will continue to call Sinclair when I have issues they fix. Price was very fair.

Review 72 (2023-02-10 - Rating: 5)
I was needing an estimate for a project for my brother. They worked with my schedule to get a repairman to meet me at a specific time. The office sent me a picture and the repairmans name, so I knew who to expect. He was efficient, on time and got an estimate emailed to me before he left the job. Good job Sinclair.

Review 73 (2022-03-17 - Rating: 5)
3/14/22. Colten, our Sinclair service technician, arrived promptly on time. He did.a great job! He was polite, professional, and efficient. His manners were most appreciated! He found an issue that could have become a major problem in the future - so happy and relieved he took the initiative to site and fix the problem. Definitely recommend Sinclair!Aldofo G and other employee (in training?) were understanding , patient, gave thorough explanations and worked efficiently. A pleasure to have in our home doing repairs to the shower drain. Highly recommend!

Review 74 (2023-08-31 - Rating: 5)
Sinclair Plumbing Company came out to to replace the faucet in my front yard. Zack and his helper had it replaced in no time at all. I think they did a great job with a reasonable price.

Review 75 (2023-01-28 - Rating: 5)
My bathroom was flooding. It was Friday close to 5pm and my regular plumber couldnt come for several days. Sinclair came in about an hour, it was an easy fix and only took a few minutes! They were so nice and saved my 9-year-old grandsons birthday party!!

Review 76 (2022-06-16 - Rating: 5)
Hands down most professional and knowledgeable technicians. Another company just wanted to sell me a new unit without doing any trouble shooting. Sinclair did the troubleshooting and performed the repairs promptly. They saved me approximately $2,500 and I am very grateful.

Review 77 (2021-06-16 - Rating: 5)
We have received excellent service from Sinclair twice now. Mr. Cory Rowden and Mr. Jonathan Cooper are wonderful! On both occasions our air conditioner was repaired in a timely manner and the professionals were very courteous to both myself and my husband. We highly recommend Sinclair!

Review 78 (2024-07-25 - Rating: 5)
Mr Montgomery was very nice and checked my unit not once but twice. Very professional

Review 79 (2023-07-05 - Rating: 5)
Sinclair staff have been maintaining the Lubbock Impact air conditioners for years. When there is a mechanical issue, they are quick to be here to fix it. Lubbock Impact recently needed a new a/c unit. Sinclair who thrives on giving back to the community made it possible for Lubbock Impact to get an a/c at no cost! What a great local company!

Review 80 (2021-04-06 - Rating: 5)
I recommend Sinclair 100%. We had them install a new HVAC system and we could not be any happier. Our sales representative Mike knows the products and answered all of our questions. The team that did the installation was very professional. They knew their business and had the entire system installed in one day. They cleaned up their mess and left our home the way they found it. All of the gentlemen were very courteous and professional.We received three bids for this project and while Sinclair was not the least expensive they were willing to work with us to make the purchase decision easy. Great company to work with. I highly recommend them for new equipment and service.

Review 81 (2021-09-09 - Rating: 5)
Sinclair Plumbing is the only company I will call in Lubbock. They are very professional and they do a great job every time. There is not a long wait to set up an appointment.They are always on time. They have a great system in notifying you that their technician is on their way to your house. They text a picture of the technician so you recognize the person when they arrive. There prices are very reasonable. I would definitely recommend them to anyone! If you are in need of their service ask for Daniel. He will send out the best technician he has available or he will come out himself. He is the best!

Review 82 (2022-10-29 - Rating: 5)
As always, Jeff was courteous and efficient. I know I’ve said this before but it needs to be said again. Everyone of your employees that I’ve met over the last 10 years are the best. Kudos to you for finding the right people to hire. I never get tired of recommending Sinclair’s services.

Review 83 (2022-08-17 - Rating: 5)
Sinclair is very prompt in getting in touch with you and sending someone to help. Everyone I have come in contact with is nice and professional and gets the job done. I also liked that Jonathan was upfront with all costs before he started working. I certainly will continue to use them

Review 84 (2020-10-01 - Rating: 5)
Andrew Norris and Joseph Carrillo where very professional and got the job done ✅. I would definitely recommend Sinclair to anyone if they have and issues for their home. They had came and installed a new unit and 2 other gentleman name I did not get helped. They where on time and very respectful answered all my question I had on the new unit me and my husband where very satisfied I like that they text you and send you a picture to let you you know who will be coming and who to expect. I also love no services fee and the 10 year labor part warranty. Thank you Sinclair for your awesome employees and service.

Review 85 (2022-08-16 - Rating: 4)
A nice young man fixed my Daiken unit yesterday. He did a good job. But Sinclair Plumbing seems to be a bit paranoid for some reason. When you call them a recording tells you your call may be recorded. Come on, folk! Were only talking about plumbing here, not national security! And I was charged $10.00 for mileage, and I live here in Lubbock! Smells like a money-grab to me. I was charged $240 to clean-out a wall unit in my house. The guy did a fine job, but I did wonder why it cost so much for maintenance. He was only here a little over an hour. Oh, well, we live in those kinds of times I guess. Money, money, money. Still, Sinclair did a good job, so Ill probably call them again next time I need service because I doubt theres a nickles worth of difference in the companies nowadays anyway. Gee, maybe Ill get my phone call recorded next time! Cheers!

Review 86 (2024-07-29 - Rating: 5)
Sinjun was the best tech ever, he was very truthful and polite, he answered every question I had

Review 87 (2022-11-01 - Rating: 5)
This was the first time using Sinclair Plumbing and was very impressed with Lee and Tyler who came to my home to repair a few plumbing issues I had, such as a tub that would not drain and a shower that was not shutting off all the way and a couple of other minor issues. They took care of all issues on a very short notice and the price was very reasonable for all they did. I will definitely continue using them in the future. Thank You.

Review 88 (2023-05-13 - Rating: 5)
The Sinclair technician (Ryan) and his helper were very courteous and professional while being thorough and efficient in their work. I appreciated their hard work and good attitudes, and will gladly use Sinclair again!

Review 89 (2024-01-04 - Rating: 5)
You guys are great. Zack made it out exactly when he said. Sol es our problem right away. He was here an hour or less and we couldnt be happier with the serviceThanks Zack and Sinclair.

Review 90 (2023-12-05 - Rating: 5)
The Junior League of Lubbock had a leak in the restrooms and several other companies had looked into it and could not find it. Lee from Sinclair found the leak and fixed it. He was so thorough when looking for the leak, cleaned up the space where he was working, and so polite, we will defiantly us them again.

Review 91 (2021-01-15 - Rating: 5)
Our water inlet valves in the wall to the washing machine had slow leaks. They were 45 years old and soldered to the cooper water lines. My husband could not simply unscrew them and replace. Sinclair was called. They arrived at scheduled time, wearing masks at all times. Sinclair sent a picture of the service man for our security, previous to the employee coming. The service men were friendly, knowledgeable and informed us of the reasonable price before doing the repairs. We now have new valves which are not soldered, but have screw on connectors to the cooper pipes, so future problems can be avoided. I highly recommend Sinclair for heat, A/C and plumbing work.

Review 92 (2024-02-26 - Rating: 5)
My Technician Dillon was very professional and did a great job installing my water heater. I will definitely call on them for any of my plumbing.

Review 93 (2024-05-25 - Rating: 5)
Zach came out to install a hot water circulator then i had a sewer backup and he fixed that situation. I appreciate his professionalism! Defintely 5 star service!!

Review 94 (2024-12-13 - Rating: 5)
These guys were great! They went above and beyond.

Review 95 (2022-06-29 - Rating: 5)
This was my first experience with Sinclair; they were recommended to me. I was very impressed with the company and my technician, Jonathan. Excellent, efficient company and delivers what they promise. I will call them the next time I need service.

Review 96 (2021-01-15 - Rating: 5)
A great big ‘thank you’ to Jake and Zach for the excellent job they did in installing 3 new toilets and 2 faucets in our bathroom.They were both very polite and so personable!We are very pleased in their work!We will definitely use Sinclair again.

Review 97 (2018-06-15 - Rating: 4)
We used Sinclair to have our AC repaired and they were great. Cory was very helpful and personable and so were the two men who installed our replacement part. What we needed happened to be under warranty, so we only had to pay for labor, which seemed reasonable. The warranty company was slow to get the part here, but Cory knew exactly when it came in and they were here the next day. The only reason I gave 4 stars instead of 5 was because it took two visits, 9 days apart, to diagnose- the first person couldn’t figure it out and their office charged the diagnostic both times for the exact same issue. Overall though, they were easy to communicate with and if we can, we will specifically ask for Cory in the future.

Review 98 (2022-08-06 - Rating: 5)
I am disabled snd my toilet began overflowing on a Friday afternoon. I called a couple of other plumbing companies who advertised emergency plumbing. How can it be emergency plumbing when they cant get to you till Monday?I called Sinclair and they dispatched Zach within the next 20 minutes. He was at my house with the half hour. And after I called them, they sent me his name & photo so I would know who was coming to fix my toilet.Zach was courteous & professional. Most importantly, he knew what he was doing and had the problem resolved in a matter of minutes. He even took a look at my washer, which had been overflowing.He said the washer was an issue of overloading and I should tell my aides to cut the laundry loads in half. He then gave me his card, so I could call him if he was needed in the future, as the repairs on the toilet were guaranteed for a whole month. He rode out of here like the Lone Ranger, having saved the day for yet another Damsel in Distress.

Review 99 (2024-06-27 - Rating: 5)
I highly recommend Sinclair, Clee was amazing and had us up and cooling in no time!

Review 100 (2024-06-13 - Rating: 5)
Called them about having no hot water, they came out the next day and replaced it start to finish in a matter of a couple of hours and left no mess. Perfect service!

Review 101 (2022-12-24 - Rating: 5)
I called at about 10:30 and told them my heater was throwing fireballs when it came on. She couldn’t guarantee they would be here that day and with Christmas on Sunday it may be Tuesday when they could send a technician. When she got the picture in her head of what was going on she said she would talk to the boss that this needed fixing now! Sure enough about a 1 1/2 hrs later, Nate was at the door. First he tried cleaning it. Thought it was good until it came on with the kaboom. Immediately he said turn it off, I’ll be back. He made sure it was the gas valve that needed replacement, got it done in about 20 min and saved us from a huge purchase of a new unit. Sinclair has been our plumber, HVAC repair team for 18 years. It’s called peace of mind!

Review 102 (2023-02-09 - Rating: 5)
I am happy with the Sinclair’s plumbing service. I had a kitchen faucet that needed to be replaced. It’s water flow was insufficient. Jonathan was very professional and polite. He made sure water flow lines were flushed out and installed the new faucet.

Review 103 (2023-01-04 - Rating: 5)
Our heater wouldnt turn on.. and very cold outside... we called other places but they couldnt get to us.... Sinclairs sent someone out right away. Then to my surprised sent me a text not only showing where they were sending him to but a picture of who they were sending. We explained to Jeff the Technician what was happening, he stood there and actually listened to us, then stated he thought he knew what the problem was.. checked out unit, replaced part.. and works great... he was in and out within 15 mins.. Very courteous, knowledgeable and professional.. we wont hesitate to use Sinclairs again.. very pleased how they handled everything

Review 104 (2022-05-10 - Rating: 5)
Sinclair is always quick to respond to our service calls. Colten explained all of our options without any high pressure sales pitches. He was able to get our ac back up and running quickly and for less cost than expected. Great service.

Review 105 (2021-09-30 - Rating: 5)
Sinclair was the only plumber I checked with that could give me the same day service. They were early to the appointment and completed the work in much less less time than I expected. They did a great job for a very fair fee & they did it fast!

Review 106 (2022-07-08 - Rating: 5)
Very happy with the service I received from the Sinclair technician Andrew Norris. I was so afraid of the water damage from a linking-clogged condensation drain line but he took care of the water, removed the blockage and did a great job. This is the second time I’ve used this company and I am very pleased with their service.

Review 107 (2023-12-16 - Rating: 5)
Cade Copeland and Lee Billeter were great, kept us informed of the work and very knowledgeable. I would recommend them to anyone.They were so nice and friendly.

Review 108 (2020-01-17 - Rating: 5)
Sinclair has once again come to our rescue. Weve needed them a handful of times over these last few years, and today was no different. Our heater decided not to blow out hot air which made for a cold night in our home. Drew responded to our service call and went above and beyond to fix the issue. Every technician from Alex to Drew and all those in between have always been polite, professional and knowledgeable. The Barrazas are grateful!! Thanks Sinclair.

Review 109 (2020-08-17 - Rating: 5)
Sinclair is a great option for your home. I have had a couple of companies come and just try to sell me things without doing their homework. Sinclair shot strait with me and did not try to oversell. When the service technician came by he fixed our cooling issue, detailed what MIGHT need to be done in the future and gave me things to watch out for. They wanted to let me know now so I could start preparing for it financially if something major goes wrong. Timely, and a fair price point (no service charges just to come and talk to you) our issues were taking care of within the hour of them arriving. Thanks!!!

Review 110 (2019-09-09 - Rating: 5)
I was very pleased with Joshs service. It didnt take him long to repair my leaking faucet. He was pleasant, professional and friendly. I would definitely recommend Sinclairs. I will be calling them again should I need any plumbing services.

Review 111 (2022-04-27 - Rating: 5)
By far the BEST in town! Super fast on getting to the office and doing the repair! Professionalism is a 10 out of 10! Will defiantly use them for all our plumbing needs! Our technician Lee knew his stuff and could spot the problem before I could explain to him what was going on!

Review 112 (2023-12-28 - Rating: 5)
Kohl did a great job analyzing and fixing our needs. He went the extra mile to help us better understand our electronic system. Thank you.

Review 113 (2024-12-21 - Rating: 5)
The technician, Jeff Davenport was excellent at his job and his helper, best I could tell was doing a tremendously good job helping him

Review 114 (2022-07-31 - Rating: 5)
Mike the technician showed up promptly, and was able to provide a quote and answer all questions we had, about a complete HVAC replacement.We have decided to accept their quote.I will update review as needed based on how that goes.As promised : I accepted the quote on Wednesday and they were out for full install that following Friday. They arrived a little after 8:15am, and were leaving, fully completed, by 3:30pm.And we are finally comfortable in our home for the first time this summer. Very happy so far.

Review 115 (2019-02-19 - Rating: 5)
Sinclair did the installation on my house when it was new in 2004 and there was a problem regarding the drain in my kitchen. After 14 years in the house with a recurring problem, I posted a negative review in late January of 2019 based on my previous experience. I was contacted by Alex and David regarding my problem and on January 30, 2019 we met and made a plan to get it fixed. Whereas the problem was really bad for many years, I cannot adequately express how positively impressed I am by the ultimate solution. Sinclair stood by me and I believe the problem has been resolved. This is an update to my earlier post. I really appreciate David and Alex for following up with me. Problems happen, but it is the sign of a good business to make things right. Thank you Sinclair!

Review 116 (2020-03-13 - Rating: 5)
Sinclair sent me a text with a picture letting me know the name of the technician and what time he’d arrive at my house. He arrived on time and performed the work efficiently and was very professional. The technician made sure I understood everything he was doing and provided me with pictures demonstrating the work he’d performed. I would certainly use Sinclair again.

Review 117 (2023-07-02 - Rating: 5)
Before I begin the review, you need to understand my unit is soon to be 20 years old and symptoms that present can be caused for numerous reasons. Sometimes it turns into a man vs machine war.I only use Sinclair for my HVAC needs an have done so for close to 20 years.I have always gotten exceptional service in a timely and professional manner. I guess I should add at a reasonable price.Brandon was very professional and arrived promptly and got to work. Due to the machine age it took a few weeks to get the part. Brandon was out the same day it arrived and got it installed. But the symptom was not totally resolved and resulted in a tie. Brandon put up a good fight.Called Sinclair and they immediately sent out Colten and you could see in his face, he was not going to lose to a machine. He went above and beyond until he identified a needle in the haystack. The machine lost big time.I felt I got the best technicians with Sinclair and they gave it 110%. Thanks Sinclair, Brandon and Colton for the outstanding service.

Review 118 (2024-10-11 - Rating: 5)
Great job! Short time, as needed, since my wife and i needed it! Ty so much

Review 119 (2023-12-25 - Rating: 5)
Very professional, knowledgeable and efficient service! I had to have all new plumbing in my older home and they double-checked everything!! I will definitely call them again for other projects!!

Review 120 (2022-07-25 - Rating: 5)
Great experience! Jonathan was friendly and competent and he was able to have our AC back up and running within 20 minutes. We will be recommending Sinclair to our friends!

Review 121 (2024-03-09 - Rating: 5)
Jose’ came a fixed my front yard hydrant. I was so impressed by his knowledge and personality. He did great work. Thank you!!!

Review 122 (2024-11-12 - Rating: 5)
This company is very professional and young man that came to do the repair was very professional and polite. Will HIGHLY RECOMMEND Came out really fast and excellent service. The service is always excellent and they are so fast

Review 123 (2018-07-03 - Rating: 5)
The customer service with Sinclair was phenomenal. They offered to come out the same day we called and had our AC working within an hour! Very friendly and honest. Highly recommended!

Review 124 (2022-10-05 - Rating: 5)
Sinclair did an amazing job fixing all our plumbing issues. They took the time to explain what needed to be done and took the time to answer all our questions. Sinclair is a company you can trust.

Review 125 (2021-08-03 - Rating: 5)
I called Sinclair on Friday. They were at my home exactly when they said they would be there on Monday. Colton was an outstanding and professional tech, not to mention friendly and personable. I had asked Sinclair for a routine servicing (I have two units.) While checking everything out, Colton spotted a part he recommended I replace. Cost was minimal. Saved me money in the long run. He had me fixed up in no time. AC is blowing COLD. And this makes my wife very happy. :))

Review 126 (2023-05-03 - Rating: 5)
Ryan installed a sediment trap on a water heater. He did a fast and efficient job. Very polite and knowledgeable. Will call Sinclair plumbing when I need more work done.

Review 127 (2021-01-08 - Rating: 5)
Jake installed a new valve for my tub and a new toilet for me. He was very courteous and polite. Took his time explaining everything to make sure I understand that and was very friendly with my cat. Will use for any future plumbing. The possum and black widow spider I’m so grateful he got rid of. He is amazing Sinclair.

Review 128 (2018-12-26 - Rating: 5)
Jeremy was my plumber and was absolutely wonderful. The gentleman who worked with him was also wonderful. They were informative and too time to explain what the issues were. Sinclair is ALWAYS my go-to because the service and respect shown is UNBEATABLE.

Review 129 (2022-01-03 - Rating: 5)
Sinclair was able to send a technician out quickly! The technician, Jason, was professional and personable. He even fixed a leak we didn’t know we had! I appreciate his thoroughness.

Review 130 (2023-08-18 - Rating: 5)
Our hot water tank was not heating hot water. We contacted Sinclair Plumbing and HVAC,Ryan and his co-worker, Max assessed the problem(s) in a very professional manner, overcoming several challenges.Ryan and Max are an asset to Sinclair Plumbing and HVAC and exceeded our expectations.Thank you!

Review 131 (2020-09-14 - Rating: 5)
Had a relatively serious heating/AC unit malfunction (non-emergency) that was beyond my skill to deal with. Sinclair (Drew was our technician) was at our home within 24 hours, figured out exactly what was going on, went the extra mile to correct the issues properly, did the job in a timely fashion with a professional attitude, and were very reasonable on the cost. I highly recommend this company to anyone with heating, cooling or plumbing needs!

Review 132 (2022-09-11 - Rating: 5)
We had an issue over Labor Day weekend that we needed someone to come out and check fairly quickly. Sinclair was super quick and helpful to identify our problem. Highly recommend!

Review 133 (2021-01-19 - Rating: 5)
We have been working with Sinclair for two decades. We stay with them for a variety of reasons. Questions are answered honestly and without embellishment and the work is done exceptionally. We appreciate the owners and their employees!! Jake and Zack were great!

Review 134 (2023-11-13 - Rating: 5)
Have been a Sinclair customer for about 20 years and have never had a bad experience. Always polite, courteous and professional .They all perform a excellent job from the office people to those in the field. Would highly recommend.

Review 135 (2022-05-18 - Rating: 4)
Service was good but the communication needs work. The technicians came and after I identified the problem they fixed it. They were excellent in that regard. The problem I have is the pricing and the fact that they dont give you any estimates or flat rates for the service. They wont tell you anything until they come to your house first. Which doesnt make sense because as soon as they got to my house they knew the exact price for the job that I told them on the phone. Had I known the price over the phone I would have declined the service. Most basic unclog jobs in the area are around $50-$125. They charged a flat rate of $225 for less than 30 minutes of basic work. I cant recommend a company that knows what the price will be (because as I said earlier as soon as I told them the problem they instantly gave me a fixed price) but they choose to wait until they were on sight to give it, and then that price be over 4 times what the average price is for the same service. In these times saving every penny you can is important so if you are on a budget but need similar service, look elsewhere.Edit on Wednesday, May 18th: Got a call from the manager and he took the time to address my review and after explaining to me the process and agreeing to better communicate with his employees he also gave me a credit back for their service. I feel completly valued now as a customer and I can recommend them to other people. Customer service is important and for that I have to give Sinclair 4 stars. Bravo!

Review 136 (2023-11-09 - Rating: 5)
Brandon the technician was fast to get to us after hours asks saved me from a long miserable hour day!! We are always so pleased with Sinclair!! Thanks Brandon!!

Review 137 (2021-09-21 - Rating: 5)
Sinclairs personnel are always so polite and courteous to us. Do not leave anything dirty and go the extra mile to ensure our needs have been taken care of. Highly recommend their services.Jerry Howard

Review 138 (2023-08-11 - Rating: 5)
Everyone from the phone representative to the service technicians who came to my home were very professional and friendly. They quickly determined the problem with my air conditioning and completed the repair in a short time. I felt the cost was very reasonable and would defintely call them again!

Review 139 (2020-06-19 - Rating: 5)
I am very pleased with the politeness of the salesman and technicians.They were very thorough in all that they did. I was so happy with their text, with a picture of employees, that would be coming to my home and how punctual they were. I highly recommend Sinclair to anyone.

Review 140 (2023-07-21 - Rating: 5)
Amazing, amazing, amazing❣️ In the middle of a hot summer day.....salesman Mike Morin came to my rental property and gave me an estimate for 2 new units. Here’s where it gets good.....I had Bruce Thorton Heating and Cooling out a few days before and a super nice guy added a little Freon and quotedme a price for a new unit. My unit was 23 yrs old and I assumed that was accurate information about needing a new unit. My husband however was telling the repairman what he thought was wrong with the unit. I start comparison shopping for a new unit and Sinclair’s Mike Morin walks into my world and tells me my husband was right. Mike stepped out of the salesman role and became my repairman. One hour later and there was air after two days of sweltering heat. The cost was $350 vs $6000. A bandage that allows me time to get ready to spend $6000. Thank you Sinclair AND thank you Mike❣️

Review 141 (2018-09-28 - Rating: 5)
I have used Sinclair for several AC, Heating, and Plumbing issues related to a renovation and upkeep of our rental home in Lubbock. They are always ontime, reasonably priced, caring, and honest and they do quality work. The office staff is appreciative, responsive and patient. This company exceeds my expectations.

Review 142 (2021-12-07 - Rating: 5)
My hats off to the entire staff at Bryant Sinclair Heating & Air on Upland in Lubbock from the office staff to our technician, Jonathan Cooper. He not only had an outstanding personality with hands down the best customer service around, but he was also very professional, friendly & knowledgeable!!! He was also a Military veteran so I salute Jonathan on his job well done!!! I would highly recommend this company to anyone any time. They replaced a thermostat in our home very promptly same day. Five plus stars here.Steven Lewis familyShallowater, Texas

Review 143 (2021-07-08 - Rating: 5)
Kohl was absolutely courteous and professional! He did a great job with a wonderful attitude. Linda was super nice on the phone and very knowledgeable. I will definitely use Sinclair for all future HVAC needs.

Review 144 (2022-08-23 - Rating: 5)
Kohl Angeley was real friendly and fast. Johnathan Cooper had to come out after hours. He went above and beyond and found the problem inside our drain pump. With sweat pouring off of him he never missed a beat and kept smiling! Very professional! Awesome technicians and service!! Ty Sinclair! Kohl and Jonathan need raises! I will reccomend all my friends and family to you guys!!!

Review 145 (2023-07-20 - Rating: 4)
Sinclair did a great job on my airconditioning. Worker was very courteous and knowledgeable. I would recommend them to my friends and coworkers.

Review 146 (2024-05-23 - Rating: 5)
Very prompt to servicing my water heater. The technician was professional. Will use Sinclaire again.

Review 147 (2018-06-12 - Rating: 5)
We have been using Sinclair for the last couple of years for both AC and water heater. Always prompt and friendly service. Problems have always been fixed on 1st service call.Technician today was friendly, professional and quickly fixed my water heater.

Review 148 (2020-05-08 - Rating: 5)
Mike Morin, service tech, went above and beyond to help keep me cool during our first heatwave of spring. Working in an estimate during a busy week, giving my existing system a boost to give me some relief from the unexpected temperatures, and getting the install scheduled later that week was phenomenal! The install crew (Joshua Austin and Luis Hernandez) were courteous, friendly and hardworking. They worked in a very tight spot throughout the day in stifling attic temperatures and never lost their smiles. They were back today to tweak the pressures and make sure the system was cooling properly and promised a final check tomorrow. All three made a lasting impression with their courteous, professional service. I highly recommend Mike, Josh, Luis and the Sinclair team.

Review 149 (2024-10-15 - Rating: 5)
Jonathan arrived on time and started his assessment of the HVAC duct system promptly. He was able to provide alternative solutions based on the available budget for the job. Jonathan was very knowledgeable, courteous and professional while conducting the HVAC system evaluation. He provided a written estimate and emailed it to me immediately. He then made sure that I had received it on my device. Thanks!

Review 150 (2022-10-31 - Rating: 5)
This is the best Heating, Cooling & Plumbing, company in Lubbock. we just had them out Friday for a few plumbing items and what a fantastic job they done. The fellows that were here are all so professional and very friendly and courteous.If you want good service and a job done right, please give them a call. dont just get any second hand company to do a job. get the best and you know it will be done to perfection.Blessings to all that need a good company like Sinclair.

Review 151 (2023-06-29 - Rating: 5)
Sinclair is very responsive to the customer. Their employees are friendly and knowledgeable, they do a great job, diagnosing the issue and providing the fix.

Review 152 (2024-03-22 - Rating: 5)
Sinclair technicians were promptly on time and like that they communicated when leaving. They were courteous and knowledgeable.

Review 153 (2022-12-24 - Rating: 5)
Very good service. Made diagnostic report, but didn’t have the needed part.They found needed part the following day and installed. Stayed to make sure all was working properly.Did not try to sell me on buying brand new heater.They have always been straight with me.

Review 154 (2024-08-03 - Rating: 5)
They were very informative and helpful. Did a great job.

Review 155 (2019-02-21 - Rating: 5)
My unit was making loud screeching noises so I called Sinclair. Very prompt service. Cory and Darrin were very respectful and helpful. Cory was very knowledgeable and walked me through everything. Very satisfied with the work. Great job!

Review 156 (2019-11-12 - Rating: 5)
Josh, the technician, was very pleasant and professional. He assessed the situation ( leaking water heater) and recommended a new replacement.The new water heater was installed and the problem solved within about an hour.We have used Sinclair Heating and Cooling since 1994 and have had excellent service by every technician. We will certainly continue to use the company for all of our heating and cooking needs!

Review 157 (2023-05-23 - Rating: 5)
This company is very affordable , friendly , communicative with everything they do, and they work with you a time that works best for you when needing work done . I appreciated that they also send you the name/picture of the technician that will be servicing. I highly recommend them and will be using them for future needs.

Review 158 (2020-01-15 - Rating: 5)
Mario Silva was a dream! Our hot water went out and it was not a cheap fix and we dreaded it but when walking through the process, Mario took a knee and got on eye level to explain everything. He developed a trusting resource from the start by being our advocate with warranty research and conveyed empathy towards our situation. Thank you Sinclair for sending Mario...I’m sure you have other qualified technicians but Mario had the technical and personal skill set we needed this time.

Review 159 (2022-10-21 - Rating: 5)
Zach was very helpful and friendly. He showed up alot earlier than i expected which was great. Definitely will be using Sinclairs for all of our plumbing and HVAC needs. Reasonably priced.

Review 160 (2020-04-10 - Rating: 5)
Sinclair replaced a water heater and check valve that was under warranty. They arrived when scheduled and sent a photo of the person performing the work. over a 3 day period i dealt with 3 technicians and they were all very professional and performed the job quickly and efficient. i highly recommend and will use them in the future.

Review 161 (2021-05-24 - Rating: 5)
Very prompt and efficient. He went out of his way to explain everything that was done and things we needed to watch. He also gave me things to do to extend the life of my AC. Will definitely use Sinclair again!

Review 162 (2021-11-25 - Rating: 5)
I have an older home. Dillon from Sinclair Heating came out and gave me free estimates on these projects. I appreciate he didnt sugar coat any of the issues. I appreciate he gave me all my options, and didnt try to pressure me into any decisions. When i move forward to have this work done, i will be calling Sinclair.

Review 163 (2018-05-30 - Rating: 5)
Today we had our AC unit go down and Sinclair dispatched Corey to our home to diagnose the problem, make the repairs and have us back up and running in short order.We have never had a bad experience with Sinclair Hearing & Cooling. Their service is always very timely and professional.Thank You!K. Wilks

Review 164 (2019-08-26 - Rating: 5)
Our A/C had an issue on the forecasted hottest day of the year. We called in for service and they were able to have us scheduled for that morning. Cory was the technician and had it fixed in less than 30 minutes. We highly recommend him and Sinclair.

Review 165 (2022-10-19 - Rating: 5)
Called multiple services and these guys were the ones to get to me the quickest. Which was awesome. They managed to get the job done within the same week of calling and not 2-3 weeks later which was great considering the job. But 10/10 would definitely recommend to anyone and everyone!!

Review 166 (2022-08-24 - Rating: 4)
They were way over priced.On 07/07/22 Thursday Call Sinclair to have my A/C unit checked for a Freon leak orleaks tech claims that no Freon leaks were found the first time.Second timeThe day of service or services needed for the second time??.08/18/22 Thursday.Receptionist were very unprofessional.I asked to speak with Justin I guess the HVAC supervisor. .Gin said that Justin was on another line.Justin never called me back or Gin never gave Justin the message.Because Justin never called me back. .That day 08/18/22.Keep in mind:They charged me $ 446.41.The first time .Which I gladly payed.Me believing that the their tech stating that no leak or leaks were found.First tech charge the system with 410a Freon he claims 3lbs.Their tech claims that no leak or leaks was found.On that date 07/07/22 Thursday.I was charged.$446.41 For a leak that was never repaired nor found .This was on 07/07/22.. ThursdayNot even a month later the A/C unit stopped cooling my house.I Call Sinclair back 08/17/22. Wednesday and spoke with Gin about the problem with the A/c unit .This was the second time .She put me on a schedule for 08/18/22. Thursday.No time frame.To have one of their technicians from Sinclair come and check my A/C unit for a leak or leaks again.This is the Second time .Now their charging me over $300.00. Again for the same problem that was never fixed or repaired and not even solved .Are kidding you me $88.00 for (2) shredder valve .And over some leak sealant that they claim will stop a Freon leak . And charge me over $300.00 dollars to inject some sort of leak sealant into this system’s Freon lines.That caused a bigger leak .That I myself actually had to repair myself over the weekend …This is very poor service .And very ungrateful way of doing business .I am very, very disappointed .I assure you that I will never use this business again.I will also assure you that the owner from this business will be hearing from me .Update to this reviewAfter writing this review I would like to thank ( Justin) the service and supervisor from the HVAC SIDE.For such a quick response to this matter at the time after speaking with Justin the next day after me writing this report .I would like to thank him for manning up and stepping up to the plate and handling this matter in a very professional manner .Justin sat with me in his office and showed his concern for the way I felt and told me that he could see and feel my Frustration.And took care of the matter in a very professional way.With no Arguments or dispute .Again thank ,Justin .

Review 167 (2024-10-23 - Rating: 5)
I have plumbing and ac/heater taken care of through sinclair. Best people around. Open and honest about everything they do before they do it.

Review 168 (2018-09-11 - Rating: 5)
Sinclair has a very professional staff that responds quickly to your needs. Their communication is stellar as they always keep you in the loop to know the status of the job they are performing. I highly recommend Sinclair for your heating, cooling, and plumbing needs.

Review 169 (2020-06-30 - Rating: 5)
Sinclair is a great business run by a great group of people. Josh and Zack were efficient and a pleasure to work with in getting our repairs completed. Thank you for another great job!

Review 170 (2019-07-13 - Rating: 5)
Josh and Dillon did a great job on a difficult project at our home. They helped us to decide on the right course of action, explained and kept us up to date on their progress, and worked tirelessly to get us back to normal. Very pleasant men with servants hearts made a positive difference to us. We are very well pleased with their work. Thank you for sending them out.

Review 171 (2024-05-09 - Rating: 5)
Kohl is fantastic! I will definitely be using Sinclair for all my HVAC and plumbing needs!

Review 172 (2022-07-25 - Rating: 5)
I called Sinclair early Tuesday morning with a/c issues and by 6:00 pm someone was at my house to repair my unit. Luckily it was an easy fix! They fare very professional and very responsive!!!!

Review 173 (2024-09-15 - Rating: 5)
We have relied on Sinclair for plumbing problems, heating problems and now we had them to replace our complete air/heating system. Well continue to use them as long as we live here in Lubbock. We trust them and they are a very reliable. We recommend them to correct any problem that you might have.

Review 174 (2022-07-21 - Rating: 5)
Jonathan Vargas was amazing, he got our hot water back up and running with no hassle! He made the whole process was and worked to get our warranty covered. Best people in the business!!

Review 175 (2022-06-27 - Rating: 5)
Great service... professional and friendly. Jeff did a great job repairing our AC and advising me on our older system. The front office was super nice and got us scheduled quickly. I will definitely call again when needed.

Review 176 (2023-09-16 - Rating: 5)
I would and have recommended Sinclair many times and will continue. They are professional, friendly, and punctual. This is a great company!!

Review 177 (2022-06-22 - Rating: 5)
Excellent service. Really appreciate the text sharing who our technician will be with picture before arrival. Fast response to a broken AC. Jeff was very pleasant, friendly, knowledgeable and focused to handle the new motor we needed for our AC. Kept us informed. Highly recommend.

Review 178 (2023-02-01 - Rating: 4)
Given an estimate for the work, technician then called the office and came back telling us he did not know about additional fee that added another $100 to quote. UPDATE - Received a call from Nate at Sinclair and the confusion has been cleared up.

Review 179 (2021-03-10 - Rating: 5)
Our problem was a plumbing issue. The service technicians were through, informative and courteous. The service manager, David Valdez went above and beyond duty to solve our problem. Sinclair is now the only company we will call for the services they cover. Thank you, Sinclair!

Review 180 (2023-11-03 - Rating: 5)
Called at 8am today with a gas leak and Lee came out immediately. Super professional and fixed the problem within 30 minutes. I would recommend to anyone. A plus service.

Review 181 (2021-02-14 - Rating: 5)
Called Sinclair 9am on a Sunday when Lubbock was in a deep freeze. 6 degrees, wind chill minus 16 and snowing!! Our heater was not working and the weather was only going to get worse. They sent technician KD out. He arrived quickly. Was very knowledgeable and professional. Wore little booties over shoes when entering house (was snowing out). KD was able to diagnose and repair issue. Very grateful for Sinclair and their quick response. Recommended this business for sure.

Review 182 (2019-11-20 - Rating: 5)
My husband and I were told that our AC was broken. We had several companies come out and give us estimates for a new one; Sinclair was the 5th company to come out. Mike Morin was the ONLY ONE to actually look to see if it was broken or not, it wasnt. Mike fixed our AC and gave us an estimate for a new one (ours is still very old and we know that we need a new one soon). He was able to work out a great deal for us. Mike was extremely professional the whole time he was here. He also, explained things to us and was very informative. We are very pleased with the work from Mike.

Review 183 (2022-02-16 - Rating: 5)
The technician that came out Dillon Sanchez is very professional and courteous. We have used Sinclair Heating, cooling and plumbing for years and will continue to use their services. They are very reliable and the technicians are very knowledgeable.

Review 184 (2023-07-14 - Rating: 5)
Kolh Was very nice and quickly knew exactly what was wrong. Took about 15 minutes. I was So excited there werent any service charges. Thank youll for that. He fixed the air conditioner in a matter of a few minutes and it works like a dream. God Bless this company because they are so fair. Thank you. Penny Weatherby

Review 185 (2022-02-04 - Rating: 5)
Got home about 3pm to discover that the air conditioner had gone out and it was about 80 deg in the house. I called Sinclair and the young lady said they would have a technician out as soon as one was free. It is 5:30, the young man just left and we are cool again. He found the problem and fixed it in about 40 min. We have always had good service from Sinclair. Thank you!

Review 186 (2022-07-28 - Rating: 5)
Lee from Sinclair came out and installed a new water heater. Very professional. Got the job done quickly and it all looks great. I was very pleased with his work.

Review 187 (2022-10-26 - Rating: 5)
Needed to get an estimate on some pipe replacement in our laundry room. The technician who came out was very kind and professional. The scheduling process was excellent. Very responsive and false service

Review 188 (2017-06-15 - Rating: 5)
Reuben came out same day I called, was extremely polite and professional. He corrected all of the problems I had and even took steps to ensure problems would not re-occur in the future. I would recommend Sinclair to anyone who needs plumbing service.

Review 189 (2017-10-19 - Rating: 5)
When the technicians come out, they have always treated me and my family with the utmost respect and honor as they work. Despite the sometimes extreme condition of the need for repair, they always seem to have a positive attitude and work cooperatively with us to get the job done. I highly encourage you to choose Sinclair for any HVAC or Plumbing needs you may encounter in the future.

Review 190 (2018-07-26 - Rating: 5)
Corey was very informative and professional. He went above and beyond to fix the problem we encountered with our ac. I recommend Sinclair to anyone with heating or cooling problems ask for Corey he will do the job right as well as provide you with information on the problem or any other questions you might have. Thanks for the exceptional service corey!!!!!!!

Review 191 (2019-11-20 - Rating: 5)
Thank you To Mike, Greg and Moses for excellent service for My Mom and Family! Our old Heater went out taking the AC with it! Waited two weeks for Warranty company and another company to work stuff out! After their Decision we contacted Sinclair, Mike came out within the Day! They arrived Monday morning right on time and had the old units out within an hour! Had the new systems in before we got off work! THANK You, Rita Nugent!

Review 192 (2020-08-26 - Rating: 5)
Excellent service. We had our plumbing worked on and each time we recieved quality service beyond our expectations. Jason Miller is the Plumbing Tech that performed our plumbing needs and we will always request him. So happy as a customer to receive skilled and quality service.

Review 193 (2019-10-14 - Rating: 5)
My repair today with Sinclair was fast and easy. Corey located the problem quickly. He showed up when I expected and was very knowledgeable and courteous. I would highly recommend Sinclair Heating & Air!

Review 194 (2023-07-05 - Rating: 5)
Had an emergency on the 4th of July, huge bummer. An entire apartment building backed up. They sent Ryan who was on top of it quickly and professionally. Good kid too. Awesome company.