Earls Plumbing & Air

Located in Lubbock, Texas

Address: 4720 US-84, Lubbock, TX 79415, United States

Phone: +1 806-607-6348

Rating: 4.9

Services

Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-20 - Rating: 5)
Amazing service and professional staff! My water heater was leaking a lot and needed to be replaced. They came out and put it a new one quickly. Thank you so much! Definitely recommend!

Review 2 (2024-12-07 - Rating: 5)
I am a contractor and use Earl’s plumbing on a frequent basis. They always manage to fit me in even on very short notice. Their work is professionally completed and reasonably priced. I highly recommend them.

Review 3 (2024-09-26 - Rating: 5)
I can’t say enough good about Earl’s plumbing, I have used them for years and they never let me down. Yesterday I had CT, and he was just wonderful. They are always meticulous, and pay attention to detail. They are always respectful of the property, clean up great, and communicate well! Thanks again for another great job!!

Review 4 (2024-11-30 - Rating: 5)
We have used Earls twice in the last year and both times I have been extremely pleased with the friendliness, promptness, and prices for services! Needing a professional for any home repair always makes me nervous, but I have peace of mind with Earls!!

Review 5 (2024-09-10 - Rating: 5)
Initially I was disappointed because I was notified that their techs ran behind and couldn’t make it until the following day to come and give me a quote. It was a little frustrating because I had a different Plumbing company completely stop responding to me for a quote. So when I mentioned to them that I had to leave work early to be there for that quote, they sent out one of their on call technicians. He got there promptly and ended up not just giving us the quote, but fixing our shower pipe/faucet. While I didn’t make contact with him myself, I could hear the interaction between him and my husband. He was friendly and professional. Thank you so much Zach Norris, we appreciate the service you provided!! Will use Earl’s plumbing in the future and recommend them to anyone who needs plumbing services.

Review 6 (2024-12-05 - Rating: 5)
Exceptional customer service ! Infectious positive attitude ! Professional , confident and re-assuring ! Helped myself and my family out by offering real money saving options had he not pointed out , we would have taken the more expensive route to repair ! He saved us at least $1000.00 Michael and Brandon are an excellent team ! Exceptional communication ! I will use Ealrs plumbing for my heating cooling plumbing needs ! Thankyou guys your awesome!

Review 7 (2024-11-24 - Rating: 5)
Plumbing Service Technician Brett Henry was simply Outstanding when responding to a Weekend Plumbing issue.. Prompt.. Professional.. Knowledgeable.. Courteous.. I strongly recommend & encourage all to contact Earls Plumbing..

Review 8 (2024-01-11 - Rating: 5)
From the person who answers the phone to the technician they send to your home, everything about Earl’s is first class and customer first. They are friend, reasonable and you feel good about having them in your home. I’ve used them repeatedly and they hustle to get the job done to your specifications and to do it for reasonable price.Zach listened to what I wanted then found the exact product I asked for and installed it same day.These are Lubbock people, with Lubbock employees who live right here. It’s a great business to support.

Review 9 (2024-02-17 - Rating: 5)
After struggling with plumbing issues for months, Earl’s came to our rescue. Our sewage line in the alley was completely falling apart, which prompted us to learn that this issue is now the homeowners responsibility to fix rather than the city as of a few weeks ago. Crystal was extremely kind and quickly scheduled us a service the next morning. Their crew has painstakingly dug and replaced the pipes, making a sure everything was done just right. Each one of their employees we interacted with was doing amazing, thank you!

Review 10 (2024-04-16 - Rating: 5)
They were able to come the same day and were very prompt. He walked me through everything that was wrong, how he fixed it, and suggestions for the future. The technician was very professional and kind. I will definitely use them again!

Review 11 (2024-01-10 - Rating: 5)
We wanted to give kudos to your employee, Jeff Martinez. He repaired drywall access following a necessary cutout in the wall. He was able to restore the drywall to pristine condition which included all the steps to fill the hole, texture, paint, etc. He arrived on time ready to work with all the necessary tools on the service truck. He is worth his weight in gold due to the skills he possesses to get the job done right. The quality of his work is excellent. Jeff was polite, articulate, pleasant, and represented your company very well. Thank you so much for sending such a fine professional to our home. I hope his superiors and the owners of Earls Plumbing share this review with him.

Review 12 (2024-03-18 - Rating: 5)
Justin and Eric did a great job. Fair pricing and repairs were done quick. They are knowledgeable and Im very happy with repairs. Will definitely use Earls Plumbing again for any plumbing problems.

Review 13 (2024-04-08 - Rating: 5)
They came to our aid in after hours emergency fast. They did the job in a very professional and expedient manner. My wife and I were both very impressed with their customer courtesy and professional conduct. As far as I am concerned they are the only plumbing and air company in town.

Review 14 (2024-04-26 - Rating: 5)
I had a couple small jobs that needed to be done. They were very helpful and courteous throughout the process. The technician was extremely knowledgeable and thorough. I will definitely use them again. I feel I was treated fairly and honestly.

Review 15 (2023-10-17 - Rating: 5)
From the very first call, Earls was punctual, professional, and efficient. From call to appointment:-Initial appointment intake only took a few minutes, with the dispatcher (Rachael if I remember correctly) patiently and politely listening to my laundry list of issues.-Appointment time was made a few days away-Mike and Eric showed up on time, introduced themselves, and got to work promptly after running through all the issues I had mentioned on the phone.-Garbage disposal was quickly and cleanly replaced with a identical new unit, with Eric leaving spare parts and instructions in the case I would need to fix something myself.-While Eric was working, Mike trouble shot my shower issue, and stuck with it after proving to me more complicated than he let on. He did not charge me for this work.-After their work, Mike and Eric cleaned any messes and took trash/broken equipment with them.-They both graciously answered my 1000 questions I had about plumbing/etc.-All final cost/invoice came in either at expected or lower estimate rates.Overall, a fantastic experience. This is a perfect example of how local businesses keep customers for decades. I have no complaints, and have no need to search any other plumbing provider after this work.

Review 16 (2024-03-29 - Rating: 5)
Im impressed with this company. They arrived within 15 minutes of me calling them. They were very polite, respectful and professional. They fixed my bathroom leak quickly as well. Im very happy with their work. Reasonable cost for service. Highly recommend them.

Review 17 (2018-09-12 - Rating: 5)
We were given the home warranty when we recently bought our house. Weve had several problems. Our air conditioner went out. The ice maker in the fridge broke. The dishwasher broke and was leaking water everywhere. Our dryer door broke as well. They repaired our air conditioner the very next day with quality parts and service. They completely replaced our dishwasher with a brand new one. Picture included. Theyre going to fix our ice maker tomorrow. They even took care of the dryer door. These guys are amazing. We will continue to pay yearly for this service. I would highly reccomend everyone else who owns a home do the same thing. Go to their website. The premium package basically covers everything within reason in your home. It would be stupid not to have a service such as this.

Review 18 (2023-11-08 - Rating: 5)
Had outlets that wouldnt work. Called Earls and they sent Mr. Rivera and his assistant. What nice men. They educated me completely on the electrical system in our new house and got everything working properly. They were prompt, professional and cordial. We are new to Lubbock and will always be calling Earls when we need help. Well done!

Review 19 (2023-03-13 - Rating: 5)
Reyes was my technician that came out to help troubleshoot some Thermostat and Furnace issues I was having. Within minutes of being here he was able to pinpoint the issue and provide a solution! He was very thorough, helpful and knowledgeable. I will definitely be calling Earl’s back in the future. They were extremely kind, fair with pricing and provide great customer service.

Review 20 (2023-05-13 - Rating: 5)
We recently had to have our home’s Kitec plumbing replaced. Michael and his crew did a fabulous job, and they treated our home with great care. They went above and beyond. They walked us through the entire process and put our minds at ease. Every day the house was left neat and orderly, and every question we had was answered. Russell followed behind the plumbers and also did a wonderful job on wall, trim repairs, paint matching and touch ups. Our home looks just as it did before any of the work took place, and we have peace of mind! This business did more than was promised. We thank you Earl’s Plumbing. We are very happy customers.

Review 21 (2024-01-30 - Rating: 5)
I’ve had Earl’s Home Warranty since we bought this house , over 7 years ago, and they are a life saver. They have been here for HVAC, plumbing and appliances. I wanted to give a shout out to Glen, who has been here many times to fix appliances. He is kind, knowledgeable and always so quick to fix the problem!

Review 22 (2024-03-18 - Rating: 5)
Ive had issues with my Navien water heater since installation. The problem was it would take over 5 minutes to get hot water to any faucet. The Navien unit was installed by a Master Plumber, yet Justin looked at the unit and within 30 seconds was able to determine that the installation was done incorrectly. Justin contacted Navien tech support to assure me that the resolution would resolve my issue (which is greatly appreciated).Justin was very professional and has excellent experience.I am a new customer of Earls Plumbing.Thank you, Justin!!Mark

Review 23 (2023-01-26 - Rating: 5)
Wow!! I knew Earls was fast but this was nuts. Called them at 12:41pm to advise that our toilet tank wasnt filling. They came immediately, fixed it, and left at 1:12pm. Thirty one minutes from call to done! I know that wouldnt normally happen but had to give Earls a big shout out for this one. We use them often and they are always timely, professional, and reasonably priced.

Review 24 (2024-01-05 - Rating: 5)
Jonathan Gamez was great...he assessed what was happening, or not happening in our case, with our electrical issue. He replaced the GFI outlet that was causing other problems and did it with a great attitude. Ive also had experience with Patrick and he is top notch too.Thank you so much.

Review 25 (2023-04-21 - Rating: 5)
Earls just did a pretty significant plumbing repair on our house and now that it is all done I felt it would only be appropriate to leave a review for others that are thinking about using them. We have their warranty service and have used them several times on our slightly older home. We have always been pleased with their professionalism. With our latest repair, I felt that everyone representing Earls was amazing: Sam [answered several of my calls, was genuinely concerned with our needs, and helped with scheduling], Skyler [confirmed the issue and helped us to limit the damage], Trey [strategized the fix, kept me informed throughout the whole process and did a great job of completing the repairs], and last but not least Jeff [helped with the construction needs to remove and replace the tile SEAMLESSLY] Each member of this team had incredible integrity, transparency and even concern for our needs. There were others that helped throughout the process whose names Ive forgotten or didnt catch and I do hate not being able to list them too. I have never felt at ease with anyone doing plumbing work in past homes but Earls has far exceeded my expectations!

Review 26 (2023-12-12 - Rating: 5)
Earl’s Plumbing is the best! From the customer service reps down to the plumbers helper. I was very impressed by the great job and fair price to do it!! I will call them for all my plumbing and a/c needs!! And the girls that answer the phones are always so nice and helpful❤️

Review 27 (2023-08-31 - Rating: 5)
I recently had an issue with my AC where the capacitor went out. I contacted Earl’s Air and they were able to come out the same day and fix it. They also discovered a gas leak that Atmos was able to promptly fix. I was impressed with their prompt service and professionalism. I would definitely recommend Earl’s Air to anyone in need of HVAC services.

Review 28 (2024-03-18 - Rating: 5)
Scott Norris of Earl’s Plumbing did superb detection and resolution work involving the gas leak at my mom’s house is Brownfield, Tx. What’s more amazing is how quickly and expertly he completed such a large and complex gas leak problem. Lots of work done in a short period of time. Simply amazing work!

Review 29 (2024-03-20 - Rating: 5)
This company is completely awesome! We live 5 hours away and it is so reassuring to have a super reliable, prompt and very professional company take care of your plumbing needs on our rental home.

Review 30 (2024-05-21 - Rating: 5)
I will give a shout out to Tyler and Jerry for a excellentJob. They are helpful Friendly and never saw to guys work so hard Our job was not a easy one and they did the job very professional and with a great attitude.

Review 31 (2022-08-16 - Rating: 5)
Only one word to describe Earls: Perfect!! I have used them for both my plumbing and a/c repairs, and have never been disappointed. Fair price, and competent, professional employees. They have been to my house 4 or 5 times, and I have NEVER been disappointed, or felt like I was taken advantage of or ripped off. AWESOME folks!

Review 32 (2023-06-27 - Rating: 5)
My air conditioner stopped working with temperatures 100’s so I called Earl’s Plumbing where I have a home warranty and they sent Glen McCarter to my house. I just wanted to explain how wonderful this professional took care of my issue. Mr McCarter was so thorough and answered all my questions in detail and was able to repair my AC, replaced the fan and fixed the wiring, checked my outside unit and now I am cool and comfortable thanks to him. Earl pleasetake care of this amazing employee and give him a big fat raise.

Review 33 (2024-12-05 - Rating: 5)
Evan was polite efficient and professional! Thank you!

Review 34 (2024-02-22 - Rating: 5)
I use these guys on my home and business, both. They are always prompt, professional and do a great job. I have also worked with them professionally and have never met a more upstanding group of people.

Review 35 (2024-12-05 - Rating: 5)
Courteous and professionally resolved by CT and Cade .. thanks

Review 36 (2024-11-21 - Rating: 5)
Huge shout out and thank you to Earls Plumbing. Went to a medical appointment at the VA last week and as I walked in the door I was given a wonderful sausage biscuit just for being a vet. Thank you

Review 37 (2024-04-23 - Rating: 5)
They are honest, care about customers, get to you quickly and fair priced. They will get you taken care of! Thats something I really appreciate as a single mother.

Review 38 (2020-08-28 - Rating: 4)
I had heard good things about Earls so I thought Id give them a try. I received a phone call from the tech when he was on the way. Also, I received a text with techs photo and a bit of personal info. That was nice. Tech was courteous and professional. He spent less than 30 minutes replacing about 5 feet of pvc drain line. I felt the price was a bit high. We opted not to replace the thermostat as the cost for that was even more than what he had just done. I gave the dispatcher my email so they could send a receipt. Twenty nine hours later and I still havent received a receipt.

Review 39 (2019-07-20 - Rating: 5)
The crew at Earl’s was fantastic! We have our home warranty with them and they are always professional and take extra steps for the safety and security of their customers.Jesus and Ismael installed a new HVAC system for us this week and were typical of the professionalism we have come to expect. They arrived on time, explained the process and were extremely friendly throughout the day. They cleaned up and even stayed after 5 to be sure we were happy and the unit ran as promised. Great job guys! Thank you for your courtesy and professionalism!

Review 40 (2020-04-18 - Rating: 5)
Update: I had to call Earl’s again for sink issues and had the same amazing experience as before. This time they sent James. He appeared on time as promised, was very respectful of our space, wore a mask during this time of Covid 19, finished his work quickly, sanitized the area he worked in, and was overall extremely pleasant to deal with. I have used Earl’s four times now and have been very pleased with their excellent service each time. I would not hesitate to highly recommend them to anyone who has plumbing needs.Mark was awesome! He was very professional, arrived as scheduled, already had the part needed in his truck, and made extremely quick work of the repair. The cost was very reasonable. I would highly recommend Earl’s Plumbing and Mark for all your plumbing needs!

Review 41 (2020-07-31 - Rating: 5)
Earls does a great job. They promptly responded when I needed my AC fixed. They also do a great job calling and communicating with you as well as sending a text with some information about the repair person coming to your home as well as a picture of the person so you know who to expect. And they fixed my AC! Definitely recommend!

Review 42 (2023-05-05 - Rating: 5)
Best in town, they have the most knowledge and take pride in there work. A+ service and very helpful. Had a few guys came out and they are all amazing. Jerry or Terry, Russell, and some others guys that I for got there name. But in all, they are awsome. Would definitely recommended.

Review 43 (2022-12-21 - Rating: 5)
Super happy with this company! Actives same day, explained everything to me and got it fixed. Tyler was really awesome, I can’t recommend him enough. I will definitely use this company again!

Review 44 (2024-02-27 - Rating: 5)
I wish I could give more than 5 stars for Earls Plumbing & Air. Justin was incredible and it was a great experience. Highly recommend!

Review 45 (2019-08-26 - Rating: 5)
Earls was great, as always. I called them first thing in the morning and Darren was there with a friendly smile by 11:15. He fixed both issues speedily and cheerfully. Earls always strives to make service calls a great customer experience and go the extra mile to ensure we are satisfied every single time.

Review 46 (2023-03-25 - Rating: 5)
Moved into an older home with many plumbing issues. Had Darren come out almost immediately and fix some issues and made an appointment for some other plumbing work on the home. Had Michael Major and his crew show up on time and get right to work on the bigger issues. Every step of the way he made sure to come and discuss it with me and inform me what is happening and would show me the issues and how they would be fixing it. Made a stressful situation a little less stressful, and they had great customer service. They cleaned up and helped me move my furniture back that was moved for them to do thier job.

Review 47 (2024-01-12 - Rating: 5)
10 out of 10!!! easy and painless to schedule, and super quick service. the technicians were very friendly, promp, and extremely knowledgeable. they truly went above and beyond my expectations!

Review 48 (2020-08-04 - Rating: 5)
Truly wonderful service! They were able to squeeze me in the next day following an afternoon service request. The receptionist offered to get me in sooner and made an appointment for the next day. The technician was polite and very thorough. He taught as I asked questions and gave additional bits and pieces of help! Couldn’t be more satisfied with this company. They have surveyed two of my houses of which are always focused on detail. Would highly recommend.

Review 49 (2022-07-17 - Rating: 5)
I purchased Earls Home Warranty for my new home and Ive been nothing but pleased with the service. I had the HVAC system inspected after closing - they showed me everything I needed to know about the system. Electrical? Yes, please - they were out to the house on time and put my mind at ease as to several questions in the house and made the needed repairs quickly at a very fair rate. Plumbing - beyond pleased with plumbing service. Id never had a gas water heater before and thought I knew how to light the pilot but missed a small detail and therefore thought the unit needed repair. The team from Earls discovered the issue getting the pilot light to light - it was very minor - all that was needed was to push the relay switch. They then showed me what they did so pilot lighting would not be an issue when/if it goes out again and best of all - did not charge me the service fee. Better yet? They helped me unload the little sofa I just got off OfferUp earlier than morning. This summer I called Earls as I thought my air conditioner was going out in the record heat. The tech from Earls checked out my unit - it was fine. The issue is my house is old, its a former rent house, and most likely in desperate need of fresh insulation - again I was not charged the fee. I LOVE Earls and am so glad I went with a local company for my Home Warranty needs. I feel like they have my back and that is worth everything...EVERYTHING. I have shared my experience with my real estate agent in the area but Im writing this to get the word out to more people that Earls is a fantastic company. They have wonderful people who are fair and care and for that I plan on keeping my warranty as long as theyll have me. :) The warranty is completely and totally worth every penny! Thank you Earls!

Review 50 (2019-07-22 - Rating: 5)
Alex was absolutely amazing on our visit!! 7-21-19Want to share our experience with Earls, their technician, and their Home Warranty Process in general. After our unit went out late Saturday afternoon, the Earls office staff expedited a technician to our home, and by Sunday morning Alex was at our door ready to see how he could help. Alex quickly diagnosed the issue (original Trane A/C motor locking up), and replaced the entire component under Earls Home Warranty.We have only owned the home for about two weeks, so naturally a major component going out is nothing short of frustrating. But with the Home Warranty Protection provided by Earls, we had a technician promptly to our house (impressive considering it was late into the weekend!) and had the problem fixed in no time.For anyone debating tapping into a home warranty program, I highly recommend Earls. Their service and coverage has already paid for itself in less than two weeks.Thank yall!

Review 51 (2018-02-20 - Rating: 5)
Job Completed on 2/01/18Rating 10You all have been awesome, from my first call to the end of the service call, your customer service was phenomenal! I called Earls and another plumber, but I chose Earls because Chuck really listened to me and instilled me with confidence in your company. Carey and Matt were great, too! They were very professional. I love the app that told me when the guys would arrive. Then Carey checked in with me when they were just a few minutes from me and called me when they were finished. They were so considerate! Thanks so much!

Review 52 (2023-06-23 - Rating: 5)
The people at Earls Plumbing are great. This was the second time Ive contacted them for service and have been terrific both times. I would highly recommend Earls Plumbing to anyone who is needing plumbing services at the residential property.

Review 53 (2018-04-25 - Rating: 5)
They responded to our service call in under 3 hours and had the quote ready for me to sign within 5 minutes of arriving and they got to work replacing the valves! All the kiddos were napping (the sink needing repair was in their naproom) and they respectfully worked so quietly so not to disturb them! They were finished within a couple hours and everything is good as new! This was my first time using Earls after being highly recommended by close friends and I couldnt be happier! And their prices were very fair and reasonable unlike most others in town!

Review 54 (2020-02-20 - Rating: 5)
The technicians show up on time as promised. They are knowledgeable and friendly, work efficiently, and they make sure everything is clean when they leave. I love the texts sent before the technician comes, showing you who will be there and how long they have worked in the trade. Every experience I’ve had with Earl’s has been fantastic!

Review 55 (2021-06-28 - Rating: 5)
Johnathan was professional and provided exceptional service! The part we needed could not be acquired because the service call became difficult, it extended past the time the parts house was open. He could have left us without air conditioning for the weekend. But he went above and beyond, to make sure we had A/C over the weekend. Due to issues outside his control,, a quick fix, became further complicated and he stuck it out. He could have put a bandaid on it and moved along. But he took the time to diagnose and fix the problem, to the manufacturer specifications. I appreciate the professionalism and desire to take care of the customer. That’s the reason I use them for my shop, my remodeling jobs, and my personal home. I would highly recommend Earl’s to any of my friends and family! Thanks again for the exceptional service!

Review 56 (2023-09-09 - Rating: 5)
September 2023.Earls saved our lives.We had a gas leak, Atmos came out and locked the meter, and I called Earls.Tyler and Isaiah showed up thought it would take a couple days and gave me an estimate and we were off and running. Just about the moment they started the world of a 1928 home with a ton of renovations over the years and concrete patio everywhere took over and their two days quickly exploded.Never a cross word. Never a lack of patience. Not a word of profanity. Tyler and Isaiah were phenomenal. And...and...the 10 workdays they worked all topped over or were within 100 degrees and still they worked, and dug, and researched, and dug, and explored, and dug, and broke up concrete...and...worked.Phenomenal effort, reasonable price, gas is back on.But, and this is a big but. Tyler came down from one of the attics and said I have to show you something. And there, for who knows how long, stood a very heavy asbestos shrouded vent pipe but it was not over the vent, but to the side.Over the last several weeks Id had a number headaches (which I never have) and a few months before we had our attics urethane foamed so sealing them completely. I assume the CO was building in the attic and leaking into our living space. Ive installed additional Smoke/CO detectors but until Tyler found this life-threatening issue I was just slightly concerned with my headaches.Thank you Earls. Thanks Isaiah. Thanks Tyler. Most exceptional job and my only wish is there was a 5-Stars plus saved our lives rating because you guys certainly deserve it.Jan. 2019.I used them again this week (1/24/19) to replace a sewer line. It was a lot of digging and attempting to figure out where the heck the old sewer line ran (couldnt use a camera for a number of reasons). Pleasant to work with. Patient. Listened. Really pleased. Plus, I have my kitchen sink drain back at a decent price. Thanks, Mark (and crew) and Earls.Previous Post...Unchanged Rating: Used Earls again. Service person came to house, but leak had stopped and we searched and searched, but couldnt figure out where it had come from. Service call, he did spend an hour at the house after all was $125. Leak came back the next day and this time I found it.Earls came out and fixed it and the charge was $128.Received a call this morning and Earls is deleting the first payment: We didnt find the leak and we should have.An argument can be made that they shouldnt have charged the first charge, but a better argument can be made that I paid twice and they fixed it and I wouldnt have known the difference had they not. Thats ethical business and theyll have mine until they get tired of me.

Review 57 (2016-04-30 - Rating: 5)
I have intended writing a review for some weeks now, but better late than never... Just want to let everyone know we had such a good experience with Earls guys. On time and so professional. Very much appreciate them. When something else comes up, or I have an idea that I want accomplished, believe me, I will certainly call these folks. Kudos to this company!

Review 58 (2020-04-03 - Rating: 5)
Earl’s plumbing sent out Kerry who gave me a diagnosis and estimate. Kerry presented the information and answered all my questions very matter of fact. The estimate was significantly lower then the competitor. Kerry told me that once the work got started the price might actually go down but never over the estimate. Richard and Cory were assigned to do my repairs. They were extremely punctual, friendly, responsive and EXTREMELY professional (while my experienced with their competitor was not professional at all). They answered all my questions along the way and I appreciated their candid responses. I asked A LOT of questions, I was very curious about the process and procedures and they were so awesome to take the time to answer and explain anything I didn’t fully understand. It was very important to me to get quality work. In the end, I felt like they not only did they provide quality work but they went out of their way to to make sure that they could provide it at the very best value. In the end, the final cost was under their original estimate by over $1,000 and that out beat their competitions bid by over $9,000. Thank you so much, Richard and Cory!

Review 59 (2019-11-15 - Rating: 5)
Mike Gomez and Ismael Castillo were awesome technicians.They were very respectful and very quick and knowledgeable at doing his job. He answered any questions me or my wife had and did it all with a smile. I would definitely recommend Earl’s home warranty. As a matter of fact my brother ended up calling the same day to ask about applying for Earls home warranty. Thank you

Review 60 (2019-09-19 - Rating: 5)
Earls Home Warranty was excellent. Our built-in microwave died after moving into our first home. They responded within 24 hours of submitting my request to set an appointment. Once the technician determined it needed to be replaced, they ordered a new one and had it installed. For a non-emergency request, I was impressed that the process was completed in about 10 days. For both the inspection and installation, Hector R. arrived and completed the work within the scheduled time slots. He called when he was on his way. He wiped his shoes before coming in. He was polite and efficient. He brought any trash out with him. He also provided me some great homeowner tips regarding maintaining appliances. Being a new homeowner is a bit stressful. You no longer can just call up the apartment front office and submit a maintenance request. However, its nice to know I can just call Earls!

Review 61 (2020-01-16 - Rating: 5)
I had a hot water heater replaced and they did an awesome job. They explained things to me and were very nice. I love the app they use to let you know that they are on their way. I hit on the tracker and it told me that they were 4 minutes away and then when they arrived. It also shows you a pic of the person who’s coming and tells you a little about them. Example: he’s a master plumber with 14 years of experience. I really appreciated that. I’d definitely use them again.

Review 62 (2019-11-05 - Rating: 5)
I had a pipe burst under my house after business hours, I called Earl’s first thing the next morning. I asked for the first available appointment and the dispatcher was understanding and told me she would set up a visit that morning. About an hour later I received a text letting me know when the plumber would arrive & showing how I could track his location once he was on the way. The plumbers who came were professional, friendly & completed the work quickly. They answered all my questions and left no mess. I was expecting the worst but the total price was very fair. I will be recommending Earl’s from now on!

Review 63 (2020-03-02 - Rating: 5)
Chad was great! Communication and response were all very timely. Our ice maker was fixed quickly, and correctly. Just received a call as a follow up on the project, to assure everything was working correctly. Highly recommend Earl’s.

Review 64 (2023-08-19 - Rating: 5)
We love earls! We have their home warranty plan and they have always taken care of us. Highly recommend!

Review 65 (2022-11-23 - Rating: 5)
☝️ This five stars go to Michael Major and his two apprentices. They came out for a third and final visit to fix a stubborn drain clog. They installed an exterior washout pipe and reworked the pipe under our kitchen sink making it more efficient. They were respectful and very professional. Highly recommended.

Review 66 (2019-09-05 - Rating: 5)
Cole was Professional and polite. Very upfront about all work and the cost for it to be done. Great communication between the office and technician. I loved that you can text back and forth with office staff about appt. I had to reschedule mine last minute for later in the day, they were very accommodating and they still came out and completed the work. I would definitely use them again in the future.

Review 67 (2019-09-13 - Rating: 5)
Our experience with Earls was seamless - from Eric taking the call to sending out the tech to service our A/C problem. Stoney called prior to coming out - let us know he was a route.... was prompt, knowledgeable about our problem with our A/C and is the nicest guy!!! He corrected the problem quickly and got us up and running in short order. We will definitely call Earls again for service.

Review 68 (2019-08-09 - Rating: 5)
Reyes Castillo serviced our air conditioner today. He was awesome! Extremely professional and took care of all of our needs. His customer service is top notch! We will use Earl’s again, if needed, and highly recommend them to everyone that is in need of their services. Thank you, Earl’s and Reyes!

Review 69 (2019-01-12 - Rating: 5)
We have used Earls a number of times. They always impress me. This last time was due to a slab leak. They are always so knowledgeable and honest. We got several quotes and opinions with some company’s saying we needed to repipe our entire house for 30k.They scheduled it for Saturday and showed up on time. Richard was absolutely awesome and very polite. We will continue to use Earls for our plumbing needs! Great Christian company who you can trust.

Review 70 (2019-10-10 - Rating: 5)
Excellent service. Came the next day and fixed the problem. They texted me beforehand letting me know Luis was coming (and even gave me background info on Luis like what his rating was, how long he had worked at the company, and what his hobbies are!). They even had a tracking app so I could see how far away he was. Never seen such amazing service. Highly recommend!!

Review 71 (2023-05-01 - Rating: 5)
Best Home Warranty Around. They will have just about any home issues that come up squared away as quickly as possible. Don’t trust the national warranty companies with your home needs, leave it to Earls and keep your business local!

Review 72 (2020-06-18 - Rating: 5)
Casey was efficient and courteous. His work was clean and neat. I hot a text with his picture before he came. That is a wonderful security measure.Everything went smoothly and he cleaned everything before he left. It looked better when he left than when he started. This was our first time using Earls but it wont be the last. Thanks very much.Last time we used Earls it was a really great experience. This time we are under a time crunch that was conveyed Monday morning the first time I called. The technician came out Tuesday afternoon to take a look and said he would work up an estimate and get back in touch. He did just that except the estimate was sent in an email. Never was I told it would be emailed. I waited all afternoon and finally called at 4:30 to see what the problem was. After talking to several very professional people on the phone, I was assured that the work would be started first thing the next day pending approval of the plumbing manager. There was nothing scheduled for our tech on the calendar. However, The manager hadnt added the jobs scheduled for the next day on the calendar. The work was scheduled for Thursday, today, morning between 8:30 and 9. I called at 9 to find out why they were not here and found out that the tech had been sent on other calls and would not arrive until mid-morning. We are leaving town first thing tomorrow morning, which was explained on Monday, and we have to have a gas leak repaired including digging a ditch and getting it approved by the city before tomorrow. Well, I dont see that happening. I am very disappointed. All the people on the phone are very helpful and the techs are very efficient. The plumbing manager, in my humble estimate, is not helping his people communicate or schedule jobs accurately or timely. If I had known they were too busy this week, I could have made other arrangements.I cant promise my loyalty at this point. Changing my stars to 2 because of the other people involved besides the manager.

Review 73 (2019-06-06 - Rating: 5)
When our AC went out we sent in a request online that night and had Tony Molina come out the next morning. Throughout the whole process he was friendly, professional and thorough. Would highly recommend him as well as Earls to friends and family!

Review 74 (2019-09-11 - Rating: 5)
We have used Earl’s for our home warranty for three years. They are the best. Recently we had an air conditioning unit go out at 4:00pm and we were having people over at 6:00. They sent a technician out immediately. Issac was able to identify the issue, had the part in his truck, and had us up and running by 5:00!! Above and beyond when we needed them.

Review 75 (2019-10-26 - Rating: 5)
Always a great company to deal with. The technicians are honest, hard working and friendly. They do the job right and do it the first time. The office people I have dealt with were helpful and friendly. Ill use Earls as much as possible and will be doing so in the future.

Review 76 (2020-04-24 - Rating: 5)
Our technician was Mike. He was very polite and professional. Knew what the issue was right away and did a great job at fixing it. Customer service while making my appointment was very friendly and efficient. I highly recommend Earls!!!

Review 77 (2018-04-28 - Rating: 5)
Tony a new employee at Earls Plumbing did an amazing job, very thorough in performing annual maintenance agreement for preventive maintenance on air conditioners that I purchased from Earls a few years back. Earls team continues to meet and exceed my expectations anytime we have any kind of an issue. Very responsive and employees always very courteous....RH

Review 78 (2020-10-21 - Rating: 5)
After calling 2 other businesses that didnt show on a weekend, I called Earls who showed up before the promised time. Luis Pacheco was our technician, he was professional. knowledgeable and promptly got the job done. I will use Earls every time now. They went above and beyond, our community needs more businesses like Earls, Thank you! We will be purchasing our home warranty from Earls in the future.

Review 79 (2019-06-26 - Rating: 5)
Earls has never let us down. I’ve been a remote homeowner with my daughter living there while attending Texas Tech. The office staff at Earls speaks to me on the phone like I’m their personal friend. The technicians have never just patched things up but have made sure it’s fixed. Darren went out yesterday and instead new garbage disposal. He did s great job and my tenants who are also Tech students said he was courteous, quick and didn’t leave any kind of mess. Very happy with this team.

Review 80 (2020-08-20 - Rating: 5)
We have used Earls for plumbing fixes and upgrades, new hvac installation, reducting the entire house and even sheet rock repair. They are EXCELLENT! response time is always quick. Their servicemen have always been respectful and courteous and trustworthy. Its nice to have a company we trust to call about any repairs at the house and not have to worry about the quality of the work or the price. Earls is fantastic.

Review 81 (2019-06-25 - Rating: 5)
I am very impressed with this company. Reyes Castillo was our technician. He called me a day earlier than my scheduled appointment, fixed our air conditioner in a prompt manner, and was very polite. I will call Earls for future things I need fixed in my home!

Review 82 (2020-04-23 - Rating: 5)
The communication about my service visit was above expectations. I felt like I knew the workers before they arrived! They were very thorough and went above and beyond in leaving everything clean before they left. They were quick, effective, pleasant and economical and I recommend them highly for any work you may need!

Review 83 (2020-01-23 - Rating: 5)
Earls was able to come out to diagnose and repair our water heater the same day that I called to request a technician. The master plumber who came out was very courteous and knowledgeable. Here was able to diagnose the problem within about 10 minutes. They provided us with a total estimate then went to get the part we needed. I would highly recommend.

Review 84 (2019-08-03 - Rating: 5)
When the AC went out in the middle of the night on a weekend (and of course my husband was out of town) Earls came as soon as they could. To my surprise Tony came sooner than expected. Tony was extremely nice and very professional, he didnt mind thoroughly explaining to me the problem in terms I could understand since I know zero about things like this. I highly recommend Tony and would love to have him as my technician again.

Review 85 (2020-02-19 - Rating: 5)
Every time I call Earl’s, they send their technicians in a timely manner, and they do their job well. I began using Earl’s because they did the warranty work after I bought my home, and continue to call on them for my plumbing and heating needs. Wonderful employees!

Review 86 (2020-06-26 - Rating: 5)
Earls helped me out quickly and professionally. They were so easy to work with and very accommodating. Great pricing compared to other companies in Lubbock. I am 100% pleased!

Review 87 (2020-08-25 - Rating: 4)
Had Earls plumbing come out for an estimate. Another company told me that I needed to change out some plumbing fixtures .Earls said all was up to code and no need for replacement. He gave me an estimate for the work which was under there price. When time to replace I will chose Earls. Very nice people.

Review 88 (2019-10-29 - Rating: 5)
Fantastic experience with Earl’s Appliance Repair. Came & cleaned our dryer vent out. Very professional & very knowledgeable! Don’t hesitate to use Earl’s. We’ll be using them again in the future for all of our Plumbing, Heating, A/C, & appliance repair!

Review 89 (2019-08-19 - Rating: 5)
Earl’s was great about scheduling and confirming a speedy appointment. Chad was very knowledgeable, courteous & professional. Earl’s is very affordable as well. This was our first experience with them after getting a referral from a friend. We will definitely use Earl’s again.

Review 90 (2019-08-24 - Rating: 5)
We bought the home warranty last December when we purchased our house. BEST DECISION WE EVER MADE. We have used Earls many times this year for various things. They are so courteous and prompt. We’re very grateful for how they’ve helped us and saved us so much money. Thank you!!!

Review 91 (2020-05-05 - Rating: 5)
I called Earls because I was having a problem with my AC cooling around 7:30pm. I was surprised when I was told that they could have someone come to my place the same night...I was expecting the lady to tell me that someone would be at my house in the morning. I was sent a text about the technician coming to my house and their level/years of experience along with a picture. This again was new to me as I’ve never encounter a business that have taken the time out to do that before. By 9pm Aaron was at my door and the problem was fixed within 45 minutes. Aaron was kind and professional and took the time to explain what the problem was and what he did to fix it. Thank you Aaron for your efficient service! You rock!

Review 92 (2020-09-10 - Rating: 5)
Our service person was Mike B. He was on time, polite, nice, and professional the entire time. He went out of his way to fully explain the problem, fixed the problem super quick, and gave advice about AC maintenance regarding filter replacement that Ill use in the future. I definitely recommend this company. Thanks Mike!

Review 93 (2020-08-05 - Rating: 5)
Wow! I called on a hot summer day to request repair on our air conditioning unit, fully expecting it to take a few days to get an appointment.Less than two hours later Stony left our home having already repaired the unit.Stony was professional, friendly and followed COVID-19 best practices protocol.We had a great experience and so glad we signed up for the Platinum maintenance plan. We got five-star service for $79.

Review 94 (2019-07-16 - Rating: 5)
Earl’s Home Warranty is the best Deal in town! Not only do you get a warranty to protect your house but by the best in Lubbock at that! Earl and his team always deliver with their products and service! If you don’t have a home warranty or are shipping for one trust Earl and his team with your house!Shane and Reyes were a great team who were professional and quick to fix our AC problems.

Review 95 (2018-02-21 - Rating: 5)
Tommy and Darin provided over the top service. They were professional, knowledgeable, yet so friendly and personable. I will definitely request them next time. This is a 10 year old house and needs several upcoming plumbing renovations. I wouldnt have anyone else so it but Earls. Thanks so much for sending them my way. I will definitely be a repeat customer. Thanks again!!!!!!

Review 96 (2019-08-03 - Rating: 5)
Tony showed up as scheduled and got straight to work. Thankfully it was a simple fix he found right away. Polite and professional, he was amiable and handled the job quickly even with dark clouds closing in. I would definitely call Earl’s again for any of our needs. Thanks again Tony!

Review 97 (2019-10-24 - Rating: 5)
Service was extremely prompt. They arrived when they said they would and texted and called in advance. Sending a picture of the service person is an excellent security measure! Chad was friendly and efficient. I was very pleased with this visit, as I have been with Earl’s in the past.

Review 98 (2019-06-05 - Rating: 5)
Jonathan Gamez was a great technician. Very good at his job and made sure that everything was in great working condition with both of my units. Along with his abilities he provided very good customer service. Which is something that is lacking in most of todays companies. I would highly recommend Jonathan and Earls.

Review 99 (2020-04-21 - Rating: 5)
Earl’s is a great company. Their home warranty is the best value I’ve found. Not only is it affords, but they actually fix things when they break. Other home warranty programs we’ve tried seem to hide behind volumes of fine print that exclude almost everything from the warranty. Earl’s shows up, does the job right, and they stand behind their work.

Review 100 (2020-07-09 - Rating: 5)
Completely satisfied. Excellent service. We had Taylor he is a Great technician!.Got our water heater changed out and he was so kind and courteous. I recommended Earls to everyone!

Review 101 (2020-03-07 - Rating: 5)
Earl’s plumbing came to my rescue. I am very impressed with their willingness to work with me when I had plumbing issues on a Friday afternoon, and I was going out of town for the weekend. They met my daughter at my house Saturday morning , called me with estimate, and fixed the problem. I was sent a text with a name and picture of the plumber that would be there. I appreciate this kind of reassurance. So very thankful for their high quality service.

Review 102 (2019-07-03 - Rating: 5)
Tony & Ted were fantastic. They showed up the same morning I called in. It didn’t take them long to find the problem. I needed a whole new unit. But the very next morning they were back with the new one and in no time they had it up and running. They were very helpful with my questions. They are very polite young men. I want to thank them so much for getting the job done so quickly & correct. Thank you, Thank you, Thank you.

Review 103 (2019-08-02 - Rating: 5)
Tony Molina was quick, respectful, knowledgable, and friendly! He fixed our AC very quickly and a day before our set appointment. This company does great business and gets the job done.

Review 104 (2020-04-03 - Rating: 5)
Randy & his assistant we’re very helpful, answered questions and fixed the problem. While it was an easy fix that we could’ve done ourselves, we didn’t have the knowledge to know what to do. This was our first experience using Earls for service and we are pleased!

Review 105 (2019-10-24 - Rating: 5)
Our water heater burst this morning. We turned off the water and called Earl’s immediately. They came out after lunch with a new water heater (a name brand, not the off brand that the previous homeowners had put in three years ago), and had it installed and filling in no time, no questions asked. It was covered under our homeowner’s warranty, so it cost only the $79 deductible. What a bargain! Our technician Randy was great as always. We will renew the HOW again next year. It has definitely paid for itself, and the service has been great.

Review 106 (2020-05-11 - Rating: 5)
Second time to use Earl’s today. (5/11/20) Had an issue with our main line clogging and nothing draining. Darren came out and they cleared out the line. It is during COVID, so they wore face masks, gloves, and shoe coverings. They texted me before they came with a photo of who to expect. The process from booking the appointment through the service call was simple and easy. Nice people.I called Earl’s about an issue with my Whirlpool refrigerator not cooling properly. (6/5/18) Tammy was super helpful setting up the appointment with the technician for the next day. I appreciated that they texted my wife and me when the technician was on the way. My wife was able to leave work and meet him at the house. I also liked that they sent a photo of the technician. Chad worked quickly and diagnosed the issue of a broken fan. I like that he took the time to show and explain to my wife what was wrong. I appreciate that he treated my wife with respect and was patient with her. Lastly, I like that Earl’s emailed the invoice and receipt to me with the option to pay online. The invoice was easy to read and broke down the costs, fees, and labor. Earl’s is first on my list!

Review 107 (2018-05-25 - Rating: 5)
Eric Gamez the HVAC general manager is an extremely knowledgeable individual. I chose Earls based on his knowledge and willingness to help me figure out what was best for my business. I had several different opinions from different companies on what would work best in my configuration. We installed 2 carrier package units, a 5 ton and a 3 ton and he designed a duct system that works perfectly! Him and his crew worked around our busy schedule to make this happen. And even icing on the cake he beat the competitions price and did more work! I cannot say enough on how pleased we are. Very Satisfied Customer!!! If you are looking for an AC company choose Earls! I am sure glad I did!!!

Review 108 (2020-03-26 - Rating: 5)
Patrick was very thorough in his examination of my home electrical issues. He assessed the problems and went the “extra mile” to address each of my concerns. He took his time, communicated his findings and made the necessary corrections in a professional manner. I’m really glad that Earl’s made the decision to hire an electrician as my previous electrical problem was outsourced to another company, and I felt that they did not give the attention to detail that Patrick gave! Kudos!!!

Review 109 (2019-08-09 - Rating: 5)
Reyes Castillo arrived and handled our non-working air conditioning problem like a true professional. He was very courteous and knowledgeable about his job. I have used Earl’s Plumbing and count my household as a very satisfied customer! There’s no better company for handling your plumbing and HVAC needs!

Review 110 (2024-03-28 - Rating: 5)
It’s great to work with such a great company. I feel they are here to help vs just make money. Respectful staff all around.

Review 111 (2020-06-29 - Rating: 5)
Chris and Hunter would show me any other problems that were existing so that it could be taken care of as well. Very professional and considerate. Jo did an excellent job repairing all the holes that were necessary to replace our water lines. He made look like nothing has ever happened. Patrick was very efficient with placing the electrical plug.

Review 112 (2020-12-11 - Rating: 5)
I used Earl’s plumbing to install a new ice maker in my refrigerator and it was done in a very professional way with no problems. I have ordered a new drop in range and dishwasher and they are going to install them when they arrive. The employee from Earl’s was very knowledgeable about the installation process and said it could be done with no major issues.

Review 113 (2020-03-15 - Rating: 5)
Tech was knowledgable and professional looking. Was straight up with me even though the problem was bigger than I would have liked. He fixed the issue and i knew a head of time what the cost would be. 12/10 would recommend my tech and their company for your needs.

Review 114 (2019-06-17 - Rating: 5)
After having another company look at my air conditioner I thought I was in for a $5000 compressor replacement. I asked Eric to take a look so he could give me a price and his tech was there within minutes, he figured out I had a power issue and told me to call LL&P. The power company fixed the issue for no charge. I recommend Earls to everyone!

Review 115 (2019-08-26 - Rating: 5)
Earls provides a home warranty on both of our properties. I wouldnt use anyone else ever after experiencing their level of customer service and honesty. This time I used them for something not covered under the warranty and still felt great about the choice. This is the only heating and air company in Lubbock that we have had any luck with.

Review 116 (2019-09-12 - Rating: 5)
Earl’s sent someone the same day that I called. I like the notice that arrives first with a picture and name of the technician. They checked everything out and repaired the problem with my AC. Because of my Home Warrantee the repair was very reasonable. I’ll gladly recommend them to others.

Review 117 (2019-06-06 - Rating: 5)
Tony came out today to figure out my AC problems. As usual he was quick to come on service call and very professional. Seems to be a great employee and loves his job. Hats off to Tony. He has been here on another occasion and I look forward see if it’s him if I need warranty work done.

Review 118 (2020-05-08 - Rating: 5)
My experience with Earls had to do with a slow leak in an AC. Matt was very knowledgeable and came out on time and on task. My husband and I were delighted to have an intelligent service man and enjoyed the service call!

Review 119 (2020-06-08 - Rating: 4)
We just purchased a Home Warranty with Earl’s when purchasing our home. Had a full inspection and was given the thumbs up on all systems. Even had an HVAC company come out to service and clean the 2 units. 2 days after closing the fan for the upstairs AC unit died. Earl’s came out on a Sunday to service it but the technician didn’t have the motor model for our unit. He came back Monday morning and got it changed out quickly!

Review 120 (2024-12-06 - Rating: 5)
Nathan was awesome! Earl’s is in my contacts to use in the future!

Review 121 (2020-04-30 - Rating: 5)
Since I had my furnace and AC unit install by this company the service Techs and the manager Ty have been AWESOME. Today I had my 1st service check completed without having to call the company to set it up. The service tech Mike was great and very informative. I give the company a Five Star rating.Vicki

Review 122 (2019-08-21 - Rating: 5)
Excellent service! The technicians Jake & John were prompt, very friendly, and expedited the repair quickly with quality. They explained the reason for the leak, and provided the necessary knowledge for future awareness and action.I highly recommend their services!God bless you!

Review 123 (2020-05-27 - Rating: 5)
Johnathan G. came to my home to help me out with an A/C issue, and he couldn’t have been more helpful! He was very professional, courteous, and I love the new covid precautions Earl’s is using. As an old habit I’m still trying to break, I attempted to shake his hand, but Jonathan kindly let me know that it was against company standards for both his and my safety. I’ve been using Earl’s for a while, and I don’t foresee that changing thanks to them always thinking of the customer first.

Review 124 (2019-07-09 - Rating: 5)
Super friendly and helpful! Those are the best words to describe Richard and Dylan who helped us with our plumbing issues today. They took extra care to make sure they didnt make a mess and got the job done fast!

Review 125 (2020-05-06 - Rating: 5)
Jason was very professional and represented Earl’s very well. I’ve always been impressed with the employees from Earl’s that have come to my house. Good work, reasonable prices, I trust this company and will continue to use their services.

Review 126 (2017-03-20 - Rating: 5)
I had to call out Earls on a Sunday for a leak in my attic. I was treated great, the job was done quickly and for a reasonable price. I was called twice to update me on their arrival time. I am very happy with their service.

Review 127 (2020-06-22 - Rating: 5)
Great job! I was here visiting Texas from Alabama So I am writing this review for mom. They came quickly. The text updates and information were great. We noticed an address mistake when text was sent and were able to quickly get it changed. The men doing the job wore masks when going through the house and were responsive to questions. Mom will use them again! Adding the name to the Rolodex :)

Review 128 (2020-06-29 - Rating: 5)
I have my home warranty through Earls and needed them about the 4th day living in my new home. They came out on a Sunday night to fix a major plumbing issue. Trey was quick and courteous, and Im glad I went with Earls!

Review 129 (2018-12-03 - Rating: 5)
I received a text with the technicians photo and when to expect him, and lo and behold - thats when he showed up. James was prompt, courteous and very professional. Earls was my second call to have this problem looked at and from now on, theyll be my first. Were very pleased with the experience from start to finish.

Review 130 (2020-04-10 - Rating: 5)
I have bragged about Earls home warranty since we bought our home almost 4 years ago! We have used every ounce of their warranty and not one time have we ever been disappointed! They truly care about their customers!

Review 131 (2020-04-09 - Rating: 5)
Excellent customer service. Called for a rent house problem. Had used Earl’s before for the same location. They still had the house address, name of renter, and phone number on record. They called the renter to verify time. Arrived the same afternoon, took care of problem, and I had the bill via email soon after with a quick way to pay online. What could be better?

Review 132 (2019-11-26 - Rating: 5)
Two Earls plumbers Cary and Matt came Monday afternoon, Nov. 25, to a water leak coming through light socket in lower floor from loft bathroom.They were here almost 3 hours. After leak was located, the two worked diligently together to repair and stop the leak. They were careful to put plastic sheeting in work area as a hole had to be cut in the ceiling. Good cleanup. Also they were willing to answer our questions. Good communication. Earls Plumbers will be our plumber in the future.

Review 133 (2019-09-12 - Rating: 5)
Shane and Reyes did an amazing job. Great craftsmanship and went above and beyond to ensure everything was correct.Randy did an awesome job with the new hot water heater and the recirculation pump. Very professional and takes great pride in his work.

Review 134 (2020-06-04 - Rating: 5)
This is an amazing company... I just got my newborn back home from the hospital and our AC stopped working, I called earls and they got me in the same day and they have my AC working the same day as well. I would recommend them to anyone, such an amazing company. Thank you for helping my family out and god bless y’all.

Review 135 (2021-11-13 - Rating: 4)
Earl’s is usually very professional and prompt. Our home warranty is through them and we give them a call when something needs checking or fixing. They’re quick and honest.

Review 136 (2019-12-02 - Rating: 5)
Hector was very prompt, curtious and willing to help. The part he needed to fix my dishwasher was discontinued so he wasnt able to fix the problem but said he would come back to install a replacement that night even though it was Wednesday before Thanksgiving. Unfortunately, I unable to come up with one. I will definitely call Earls again next time I need an appliance repaired.

Review 137 (2020-07-17 - Rating: 5)
All went as well as can be expected on my old air conditioner! My technician, Will, was professional and knowledgeable and was able to diagnose the issues promptly! One of the parts he needed was not in town but he made sure we were not going to be without air conditioning for the couple of days it took to get the part in. Very happy costumer, thank you!

Review 138 (2018-12-19 - Rating: 5)
My experience with Earls Plumbing ( Jake ) was exceptional! Jake was very professional and personable. He went right to work replacing my Hot Water Heater and fully explained any question that I asked. I would recommend Earls to anyone looking for plumbing work. I also have a home warranty with Earls. I would also highly recommend the warranty. Earls has exceeded my expectations on any and all visits prior to this one as well. Thank you Earl’s !

Review 139 (2019-07-02 - Rating: 5)
Job Completed on 07/02/2019I renewed my home warranty earlier this year. Unlike other home warranty services I’ve had they are fair and honest. Just had a leaky sink repaired by Darren, he was on time, and repaired the leak flawlessly. I recommend Darren and Earl’s without qualification. Thank you. Jim Bethke

Review 140 (2017-04-10 - Rating: 5)
Fantastic service! These guys did a whole home re-plumbing job on our 10 year old house. If they would have done the original install, we wouldnt have needed to get it redone. This was a big job but they worked around the family and had the water running almost right away. They used quality parts and did not take any shortcuts. There was a significant cleanup/repair work to complete after the plumbing job was finished. They were very detail oriented to getting the house looking as good as when they started.

Review 141 (2020-05-01 - Rating: 5)
Tony was so helpful this past week! He goes above and beyond in helping his clients! He ended up fixing our thermostat very quickly! Tony is Very professional and respectful! I will be calling Earl’s cooling and heating for future assistance!

Review 142 (2017-09-11 - Rating: 5)
Excellent customer service. I made a call about a system they didnt install. Eric G. was very knowledgeable about the product, and took time out of his schedule to stop by the house. He fixed my problem and educated me on the product. Thanks, Earls Plumbing and heating. I will be calling again.

Review 143 (2020-05-19 - Rating: 5)
Earls is amazing! We had an emergency when our washer backed up and over-flowed before a house inspection and they came out on an hours notice to totally fix the problem. Thanks for always going above and beyond!

Review 144 (2021-10-09 - Rating: 5)
An unexpected plumbing problem that needed immediate attention was handled with respect and promptness.. Special thanks to Tony and Tyler. I highly recommend Earls for all their services. Their technicians are accommodating, courteous, and efficient at problem solving.

Review 145 (2020-02-05 - Rating: 5)
We went through a stressful time after having a water line bust. Our house flooded do to kitec plumbing that was initially in our home. Earl’s came with their expertise and re-piped our entire home. They were the most pleasant, professional, and respectful group of people. They did an amazing job and when they were finished, it looked like nothing had ever happened. I’m so grateful for their service and for making this situation less stressful. Thank you!

Review 146 (2020-06-10 - Rating: 5)
Weve always been very pleased with the customer service at Earls. The technicians keep us informed as they work and while we need them in the worst case scenario, they have never disappointed us. And they are very quick about coming out. I cant say enough good things about them.

Review 147 (2020-04-03 - Rating: 5)
Earls helped out at the time of need. Just when I thought it might be next week before someone checked out my hvac, they were here next day. Fast, friendly, knowledgeable, and professional service! Check our their home warranties!!!!

Review 148 (2024-07-09 - Rating: 5)
I just wanted to say I am very pleased and happy with the service Mr. Luis Leo provided to our business. He was very polite and very informative!! We have used Earls in the past for our plumbing and have always had great experiences with the employees. Thank you to Mr Luis for fixing our air conditioner in a timely manner!!

Review 149 (2020-06-01 - Rating: 5)
Earls does an excellent job of communicating clearly and professionally. I like that they send pics of their professionals who are coming to your door before they get here. They always explain things to me and answer all my questions. I trust this company!

Review 150 (2018-02-21 - Rating: 5)
Earls is always an amazing company. Everyone there that I deal with or talk to is the most helpful. I recommend the home warranty to every single one of my mortgage clients and tell them there is no better warranty out there.

Review 151 (2020-04-22 - Rating: 5)
Our Technicians were very courteous and nice! They were fast to determine the issue and get it fixed. We will definitely use Earls again for any plumbing needs.

Review 152 (2018-02-21 - Rating: 5)
Ive had two appliance issues that have been handled by my Earls Home Warranty. Both times Chad Eubank was the person they sent out.Chad Eubank is great! He explains what hes doing, is timely, calls and schedules when he says he will, and he makes sure its done right. Id recommend him to anyone with appliance issues for sure.

Review 153 (2019-02-20 - Rating: 5)
Earls Plumbing and Home Warranty never disappoint. They look after you first always! As a Realtor I have worked with many home warranty companies and Earls is my go to service company because they have never failed me and I have had no client complaints. I carry the premium Earls Home Warranty on my personal home!

Review 154 (2020-02-28 - Rating: 5)
Jason Guzmon came to check out a concern we had about our furnace. He did an excellent job of checking all potential areas of relevance and found no problems. We talked with Jason concerning a service agreement where he explained the advantages of having someone check our unit regularly. We signed up for annual check-ups which makes us feel much more comfortable with our heating/air conditioning.Thank you for having knowledgeable and courteous techs to assure us we are being taken care of.

Review 155 (2020-05-12 - Rating: 5)
Mike was super helpful and professional. I felt confident that his plan was in our best interest from the beginning to the end. He was knowledgeable about everything going on and took the time to explain everything. He is definitely a valuable asset to Earls.

Review 156 (2019-12-20 - Rating: 5)
I would highly recommend Darren Warren from Earls. I found him to be thorough, efficient, pleasant, and capable of doing a job without making a hideous mess! We were surprised to find that while Darren was working on my toilet, and Earls serviceman rolled up into my neighbors driveway!!! Talk about being popular!!! Definitely 5 stars out of 5 stars!!!

Review 157 (2019-04-19 - Rating: 5)
Chad is very thorough and knowledgeable, and he is diligent in getting the job done. Theres no good enough; his work is consistently excellent. Hes worked on three appliances for me so far, and every one of the jobs was outstanding. I snagged a few business cards for my friends, so they can benefit as well.

Review 158 (2018-04-06 - Rating: 5)
Job Completed on 03/30/18Rating 10Thank you for the expertise in solving our A/C issue. In addition thank you for verifying the warranty to make the repairs more affordable.Very good job and thorough. Always appreciate the professional service

Review 159 (2020-04-24 - Rating: 5)
Gentleman showed up promptly, didnt have to wait a day for service. Was able to track. Figured out the problem with the water heater and had it working again in no time at all. They made sure to put on full ppe even, and thanked me when they left. Excellent service.

Review 160 (2019-12-13 - Rating: 5)
They were very friendly and got to us quickly to install our tankless water heater. They had to do some replumbing and thought it might take two days but got it in one! After two weeks of no hot water it was great

Review 161 (2019-10-23 - Rating: 5)
Earl’s is the best company I have ever had the pleasure to do business with. They have done work on our plumbing and heating/air conditioning. I recommend them to anyone who appreciates hard work and honesty. They are true professionals.

Review 162 (2020-07-30 - Rating: 5)
This is one of Lubbock’s best plumbing companies. The service technicians who arrived to address the water heater problem were prompt, very professional, courteous and friendly. They were also very skilled and knowledgeable and had the problem repaired in a very short period of time. This company is highly recommended by this satisfied customer.

Review 163 (2019-12-11 - Rating: 5)
The technician was very knowledgeable and well-equipped for doing the job. he was very efficient and didnt hurry his work. He was very friendly and answered all of our questions completely. Earl was very prompt servicing our problems thank you

Review 164 (2023-02-17 - Rating: 5)
They came to our house and showed us that we didnt actually need a valve replaced. It could be adjusted! The one hour minimum rate was well worth it. Saved us a bunch over replacing the valve!

Review 165 (2020-06-19 - Rating: 5)
At first, we got an estimate from a competitor who tried to make the job seem bigger and harder than it was with a quote that was way over what the job required. Earls Plumbing was professional from the time of contact to arrange a quote ... to the no hassle honest quote (not inflated like the competitor) ... to the professional workers who completed the job. If we have another plumbing need, we wont hesitate in calling them first. Great Job and Thank You!

Review 166 (2018-12-19 - Rating: 5)
Called them on Friday at 3 and they were there and done by 5! Quality work from Richard, and also from the company. They sent a text with a photo of the technician when they were on the way. I will use them again very soon. Honest, quality work, trustworthy, and prompt.

Review 167 (2019-08-07 - Rating: 5)
Darren was the best Ive ever had for my jobs. I have never seen anyone do multiple jobs in under 2 hours. And trusted him to lock up when I had to leave for work. Thank you ! I Highly recommend ! and will definitely use again.

Review 168 (2019-02-08 - Rating: 5)
This was the 3rd time we have had to call Earls to resolve a plumbing issue weve had. And this was the 3rd time they hit a home run. Richard, the technician, was great. Professional, courteous, and efficient. We wholeheartedly recommend Earls.

Review 169 (2019-07-12 - Rating: 5)
Our outside unit’s compactors went out and we had no AC. I called Earls and they quickly slipped me into a time slot for 7PM the same day. Alex showed up about two hours early and got the AC back up and running in no time. Alex was very cool when it came to explaining what went wrong, how it went wrong and how he fixed it. 5/5 easily because of Alex!

Review 170 (2018-07-20 - Rating: 5)
Super impressed with the quality of communication and professionalism with Earl’s Plumbing. On a Sunday, from call in to job completed was 3 hours. I barely expect that on a weekday from most companies. I know who my business will be going to from now on. Thanks!

Review 171 (2020-05-13 - Rating: 5)
I just had these guys come out and fix my washing machine backing up. Weve been dealing with it for over a year, had Lowrys come out before, they charged us and left without it working, then wanted to charge us for a jetting service we couldnt afford due to trying to pay for our now postponed wedding. Darren came out, I explained the issue and that we just wanted to be able to wash our clothes again, he got everything up and running in an hour and when to went to pay he told us that earls had a donation fund for covid and that he was going to submit our order up for it and we didnt owe anything for the service. I was blown away, I was ready to pay the $125 because I was so happy to be able to wash our clothes, but let me tell you, after the service I got today, I dont think Ill go anywhere else for our plumbing needs. Youve got a customer for life. Thank you Darren!

Review 172 (2020-04-28 - Rating: 5)
We recently bought a new home and chose Earls for our home warranty and man are we glad we did!! They were super professional and practiced safety while assisting us with our tub drain. Would highly recommend them!!

Review 173 (2020-06-24 - Rating: 5)
Earl’s guys did a great job installing my sink and water heater. Very friendly and professional. I’d recommend Earl’s for any of your plumbing needs. I’ll definitely be using them again.

Review 174 (2020-04-29 - Rating: 5)
Work was done professionally and in the time estimate given. Cost was very reasonable. The young repairman was very courteous and efficient. Will use them again if I need a plumber. Would highly recommend Earls Plumbing.

Review 175 (2019-08-13 - Rating: 5)
Kalvin Tucker came by the house today and fixed the AC. He was great! Diagnosed the problem quickly, very knowledgable, informative, and educated me on some tips and tricks on how the house can be cooler and run more efficient. Kalvin is very courteous and answered all of my questions. Thank you Kalvin and Earls Plumbing! Great job today!

Review 176 (2024-04-08 - Rating: 5)
They are the absolute best! Super friendly and helpful! We will most definitely use again!!

Review 177 (2020-10-23 - Rating: 5)
These folks saved my sanity and my comfort on a Friday repairing my hot water heater and heating unit. I called these folks originally just for the hot water heater and then suddenly later in the day I found my heater wasn’t working also. So when they arrived I told them my problem and they immediately called in their heating guys as well. They were prompt, professional and did a quality job without doing more than what was needed for today. They also gave me some pointers to prepare for future things on an older unit. Hats off to Sam for getting me scheduled so my kids and I stay warm this weekend. ❤️

Review 178 (2020-03-10 - Rating: 5)
My hot water heater went out on a Saturday night and had someone contact me Sunday morning and a technician was at my house soon after lunch. They did not have the needed water heater in stock but had a person at my door by 9:15 am Monday morning. I had to go to a funeral and they were most gracious to reschedule installation for the afternoon. The technician who came out on Sunday was not assigned my job on Monday but called on Monday to make sure I was taken care of. They were awesome to work with! Jeanie Mc

Review 179 (2019-09-12 - Rating: 5)
I had a problem with my tankless water heater and called Earl’s Plumbing in Weatherford. I was immediately impressed with the professionalism of the young man who answered the phone and scheduled my appointment. Cole and his assistant arrived exactly as scheduled the next day after notifying me when they were on their way. Cole diagnosed the problem and called the manufacturer to order the replacement part which fixed the problem the next day.Great job and Earl’s is my choice for any plumbing problems in the future.

Review 180 (2019-10-02 - Rating: 5)
The service was prompt and friendly. I like that they text the photo and info of the technician before they arrive. Mark McNeely was very friendly and professional. He explained everything to me and quickly fixed the problem. I would highly recommend Earl’s Plumbing.

Review 181 (2020-01-14 - Rating: 5)
Quick and efficient, very careful, and he makes sure he did the job right. He only charged me for the price of the new toilet not for parts or labor. You cannot make a better choice than Earls.

Review 182 (2020-05-26 - Rating: 5)
Jackson was incredible! He was so nice and friendly at the door. Then he went to work on my sewer line and took time and effort to make sure it was cleaned out well and working perfectly before leaving!! Love this business and the people behind it!!!!

Review 183 (2020-04-11 - Rating: 5)
We called Earl’s on Easter weekend about our hot water heater going out. Within 30 minutes of our call, our plumber Skyler arrived and got to work. Skyler was professional, friendly and tidy! We will definitely use Earl’s for all of our future “life happens” plumbing moments.

Review 184 (2020-07-09 - Rating: 5)
I love Earl’s Plumbing! Just had a check up on our new heating and cooling system. Steve Benson and his intern were very thorough and helpful as well as extremely friendly! Thanks, Earl’s!!!

Review 185 (2019-06-06 - Rating: 5)
Tony Molina came out today, he was very nice and helpful. He answered all of our questions and got our AC back up and running very quickly. I highly recommend this company!

Review 186 (2020-04-21 - Rating: 5)
2nd Time I Have used Earls Plumbing. Cole and Zack Completed a Reroute because of a leak under the slab.The attention to detail on the install and keeping the Demo clean was impressive. I Highly recommendEarls Plumbing .Great Job and a Big thank you toEarls Plumbing.Ed

Review 187 (2019-11-15 - Rating: 5)
I have an ongoing issue with the main line which seems to require a plumber about once per year. I called the plumbing company I’ve always used on Monday, this is Friday and they couldn’t fit me in so I reached out to the community and asked for referrals. Earls name kept coming up so I called them and they came right out. ✅ Darren was waiting for me when I got to the house and was so kind and polite.✅ I gave him a briefing and he went right to work. ✅ It looks like the problem is at the back fence and he’s called the City and put me on their emergency list. ✅ Darren explained everything in detail and answered all of my questions. ✅ He is very knowledgeable and professional ✅ and the first one to even indicate it could be a problem that could be fixed and it might be the City who does it.✅✅Short answer..I was very impressed, pleased, and thankful after this plumbing visit and hopeful to finally get this issue resolved. I’m an Earl customer from this point forward. Thanks guys, you made my day!

Review 188 (2017-10-30 - Rating: 5)
We have Earls home warranty for an older home we bought and discovered a water leak. They came out to fix the leak and another leak popped up. During this time they suggested re-plumbing the house with PEX. After trying to search for the leaks I asked them to quote the new plumbing. We had the plumb the entire house and they were done with the city inspector signing off in 3 days. Made life easy for me. The plumbers were very professional and kind. Recommend them to anyone.

Review 189 (2024-02-26 - Rating: 5)
Quick response! Knowledgeable! Friendly! I’m pleased with the plumbing service I received to fix a gas leak at my outdoor grill.

Review 190 (2020-03-03 - Rating: 5)
Absolutely the friendliest group of people ever dealt with. On time and very knowledgeable. Understood what I wanted and took care of it. Cleaned up after the all day job the bill was exactly as quoted. Earls Plumbing is my favorite from now own!!!!!!!!!!!!.