Jay Young Plumbing, Heating and Air Conditioning

Located in Lubbock, Texas

Address: 117 82nd St, Lubbock, TX 79404, United States

Phone: +1 806-783-8318

Rating: 4.7

Services

Repair services
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Comments

Review 1 (2024-12-27 - Rating: 5)
We we very impressed with Jay Youngs crew. We appreciate so much, the professional and clean mannerism ( no cursing! woo-hoo!), and pleasant attitudes! (determination to get er done!)They did a great job installing our new AC unit! Thank you! Jay Young, himself, was even a part of this crew. We appreciate him taking his time with us to explain things and giving us his personal advise, etc:) Over all.. Pleasant experience!

Review 2 (2024-11-07 - Rating: 5)
This is the second time Ive used Jay Young Plumbing and I couldnt be happier. After looking up estimates to have my water heater replaced I was quite surprised that JY replaced mine for considerably less money than I had expected.My wife and I have nothing but good positive things to say and we whole heatedly recommend them!

Review 3 (2024-12-30 - Rating: 5)
We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15. Service was courteous and the job was well done. This is the third time we have used them.

Review 4 (2024-06-15 - Rating: 5)
Jay young plumbing and HAVAC has become our go to plumbing and AC company. We had severe sewer damage from tree roots. Jay, John and their team brought us up to full function again. They kept us informed, were very fair priced and their plumbers were very polite. They did a total makeover on our AC unit, now it runs as it was designed to do. Frankly, there is no reason to call another company.

Review 5 (2024-06-23 - Rating: 5)
Jay Young was able to take care of my plumbing issue while I was at work and called me to get my payment information. It was nice not having to leave work to take care of business at home.

Review 6 (2024-09-18 - Rating: 5)
Our water heater was leaking. John came out on Saturday and looked at it and said we needed a new one and luckily it was still under warranty. The following Monday morning he replaced it with new pan and connections. Excellent job and excellent service. Thank You.****** Here I am, 5 years later and Jay Young Plumbing is still my Go To company for all I have needed over these years. From unclogging my sons bathroom sink, to replacing my garbage disposal and regular maintenance on our AC unit.

Review 7 (2024-01-14 - Rating: 5)
My air conditioner went out during the summer, when it was 100+ degrees outside. I called Jay Young and they sent a technician out that day. Raymond C came out and did a great job! He was so thorough and explained everything he was doing. He was very professional, quick and efficient. Definitely call Jay Young for all of your HVAC needs.

Review 8 (2024-02-14 - Rating: 5)
At the recommendation of at friend, we used Jay Young Plumbing when we had new floors put down. Brandon was here multiple times during the week. He was very good.Had sink backing up this weekend so called to have Brandon come out. He did a great job. Amber is always so nice and gets me scheduled ASAP. Thanks for jobs well done!

Review 9 (2024-02-16 - Rating: 5)
Called at 4:20, Dalton was here by around 5, we decided I needed new faucets so I went and got those and told him I would like for them to be able to come back the next day after lunch. They were very accommodating and Dalton was back by 1 and got my new faucets put on. Very pleased with the work.

Review 10 (2024-07-17 - Rating: 5)
Fantastic Service and response time. We have used Jay Young for years and every service has been honest and timely. Thank you so much!!

Review 11 (2024-12-10 - Rating: 5)
I can’t thank Jay Young Plumbing enough. They’re courteous, knowledgeable, friendly and very reasonably priced. This was our first time to use them we couldn’t have asked for a better plumber. They’ve earned our business for life. Top drawer all the way! Call them! You’ll be glad you did!

Review 12 (2024-02-18 - Rating: 5)
We remolded our home this past year and used Jay Young Plumbing for all of our HVAC and plumbing needs. They did an incredible job, cleaned up their mess and called to make sure we were happy with everything. We will definitely be referring them to our friends and family and will use them for all of our future HVAC and Plumbing needs.

Review 13 (2024-03-12 - Rating: 5)
Excellent customer service. Responding very quick in accessing and fixing the problem with our hot water heater. Had hired 3 other plumbers to find out what was wrong, charged fees without resolving the issue. Would highly recommend this business.

Review 14 (2019-12-31 - Rating: 5)
Called in the morning and the office was super helpful to schedule me before the end of the day. John stopped by in the afternoon and fixed our water heater. His work was spot on, clean, and professional. He made sure the house was in good shape before he completed the service call. Highly recommend using Jay Young Plumbing, great service, great prices and great professionals.

Review 15 (2024-08-10 - Rating: 5)
Technician Raymond was on point on finding the issue with A/C and quickly got us back to enjoying cool air 😎 👌

Review 16 (2020-10-19 - Rating: 5)
Jay Young Plumbing is professional, on time and honest. They are respectful and do not try to upset you on unnecessary repairs. I called Jay Young for a second opinion when another company said I needed thousands in repairs when I had called for a simple clog.. The plumber arrived on time and unclogged our line in less than 30 minutes. I asked him to scope the line to make sure everything was working in order. He agreed to do it although he thought it was unnecessary as the line was running well. He scoped every inch of the lines and ensured we would be running well for years before any more repairs would be needed. I am so grateful to Jay Young Plumbing for preventing me from becoming the victim of a scam artist.

Review 17 (2023-07-06 - Rating: 5)
Jay Young is the first number I call when I have an issue. They have serviced plumbing and HVAC issues for us. Their crew is the best. Friendly, professional, and experienced. I’m a fan!

Review 18 (2020-04-30 - Rating: 5)
I’ve had my share of bad experiences w service and repair companies. This company, Jay Young, is the company you -want- to call. We have had to call them for several issues with our plumbing and ac unit over the past several years and they have been nothing but professional, courteous, and efficient. They come and just get the job done. As with most people, I am always concerned about billing. Not once, have I ever had even a mild complaint about charges. Their service professionals and the people who answer the phone could not be more genuine and courteous. I would highly recommend them to any family or friends with great confidence.-I write today because I had to call them again, and again, they were great.

Review 19 (2023-04-24 - Rating: 5)
Christina and Jay Young were very responsive and caring about my slab leak situation. They were very conscientious regarding costs and were seeking always the best work but at least cost. They helped me a lot and answered the phone, which is hard to find these days.

Review 20 (2021-07-23 - Rating: 5)
Jay and each of his plumbers have always exhibited the utmost care, respect and top-notch service for me personally and also for my business. We have used Jay Young Plumbing, Heating and Air Conditioning exclusively for over 15 years. Jay takes great care of us. Every. Time!

Review 21 (2021-09-28 - Rating: 5)
We love dealing with John from Jay Young Plumbing. Hes a nice guy that I believe I can trust, and he does great work. Weve used them for 2 or 3 jobs now, and I will call them again if we need service.

Review 22 (2018-12-22 - Rating: 5)
I am posting this on behalf of my Tia Anita. Shes an older lady who needed a gas line replaced this holiday season. Jay was nice enough to come out and give us a free estimate at then gave us a great price and did the work very quickly. Jay was absolutely a blessing to our family and I cannot recommend his work enough. Please call Jay if you need anything.

Review 23 (2022-06-29 - Rating: 5)
Hello Jay Young Plumbing,I wanted to take a minute and express my appreciation for yall. Between visiting with yall on the phone and working with John at my home, I have been so impressed. Yall have been super helpful answering all my questions and Johns kindness and work was terrific. We will definitely always call for anything else we may need!

Review 24 (2020-08-17 - Rating: 5)
We had what we thought was a simple water slab leak, which turned into three weeks of sewer line, ac return duct and water repair. They guys were AMAZING!! They got us fixed up, fixed problems we didnt know we had, were cleaned up everyday and took great care to keep things clean. Everything is great now. The nicest service people Ive had. If I could give them more that 5 starts I would!

Review 25 (2022-07-30 - Rating: 5)
Its Texas... Its July... Its HOT! I came home at around 5:15 pm and noticed my air conditioner was no longer blowing cool air. It was 89 degrees in the house!!! I assumed that because of how busy AC folks are that I would at best have to endure the heat for at least the night if they could get me in and scheduled. I called and was told Id get a call back which I did at aprox 5:45. The technicians said they were on their way from a job out of town and would be there at around 7. Low and behold they were there and exceedingly kind and professional. They quickly diagnosed the problem and fixed my unit. I appreciated the quick and professional service provided and would recommend them to anyone!

Review 26 (2018-10-20 - Rating: 5)
Ive used Jay Young for plumbing and hvac issues for over 2 years on my rental property in Lubbock. I completely trust their work and they are so responsive. Everyone is great, but Phyllis is the best!

Review 27 (2024-10-06 - Rating: 5)
Tyson showed up four hours earlier than scheduled and was finished by noon. He diagnosed the drain problem, figured out the parts needed, and then did a masterly job putting things together. Of all my home repair issues, plumbing is the least of my concerns, with Travis, Brandon, and Dalton solving every problem. Thanks again!

Review 28 (2024-04-27 - Rating: 5)
I use Jay Young Plumbing for all my plumbing needs. Whether it is drains or gas or heating and air, they are serious about plumbing and getting it right!

Review 29 (2019-11-06 - Rating: 5)
We were getting bids for a new unit- thank goodness we found the most honest company! They were not the cheapest nor the highest! Not only did they assure us that we were talking to the right COMPANY. They proved it as well! From Phillis in the office, to the Installers on site and YES the owner Jay came to approve everything and to be sure we knew they will be here for us in the future! 10 stars!!!!!!!!!!

Review 30 (2020-05-13 - Rating: 5)
They replaced an HVAC system for us. They gave us a reasonable quote on a name-brand unit, got the unit installed in a timely manner, and charged us the exact amount of the quote (no hidden fees). All of the employees were professional, respectful, and courteous.

Review 31 (2021-07-24 - Rating: 5)
I have used Jay Young Plumbing, Heating and Air exclusively for over 15 years. They are a top-notch company that have taken care of me, my customers and my family with the utmost care.

Review 32 (2020-05-01 - Rating: 5)
John was great, he came out and had a real difficult job. Our lines are so full of roots and junk (rent home)He worked very hard on 100° day on our roof and cleared out all our lines.Very satisfied. Thanks John!

Review 33 (2019-07-17 - Rating: 5)
Aaron did an excellent job at diagnosing, providing varied solutions and installing new water heater. He stayed and completed the work, cleaned area and provided information if we had a problem.

Review 34 (2020-04-26 - Rating: 5)
We had a drain leak under a slab foundation, these guys came in and got right to work with minimal mess, they kept us informed throughout the whole job, And they finished under the quoted price. I definitely would recommend them to anybody I know.

Review 35 (2021-04-21 - Rating: 5)
I needed someone out same day, not only did they show up they replaced water heater and got my household up and running again with hot water. The guys were nice and professional. Thank you!

Review 36 (2024-06-27 - Rating: 5)
They arrived quickly and diagnosed the problem and made repairs in a timely manner. Terry and Kirby did a fantastic job. Our down time was kept to a minimun

Review 37 (2019-08-05 - Rating: 5)
Jay Young Plumbing has consistently provided knowledgeable, top-notch service. They are the best in my book.

Review 38 (2021-02-17 - Rating: 5)
Amazing and fast service soo very happy with the professionalism. They called to let me know they were running behind schedule but also kept me up to date on what they needed to so to repair the issue. Will definitely recommend to family and friends.

Review 39 (2018-06-04 - Rating: 5)
Great service, have had multiple repairs done by them. They always let you know exactly what is going on. Very trustworthy and honest. I recommend them for any situation.

Review 40 (2019-10-10 - Rating: 5)
They have been over several times for several different services and not once have I had a negative experience. They are very professional, friendly, and seem very knowledgeable.

Review 41 (2022-06-03 - Rating: 5)
Jay helped with a gas leak, repaired, brought everything up to code, very professional people will use their services again, thanks.

Review 42 (2022-06-08 - Rating: 5)
Very prompt assistance and great quality work! Will definitely be using them again in the future.

Review 43 (2022-08-06 - Rating: 5)
We have had someone out to unstop a toilet and he did a great job! He was able to get to us in a timely manner, was polite, helpful, explained problem and took care of it right away.During some remodeling, we were told we needed to have the old water softener pipes cut and tied off, when I called, Rosie was able to get us help right away. The service guys were excellent, did a great job and had everything taken care of in a short time.We have been VERY PLEASED with Jay Young Plumbing and would definitely recommend their services!

Review 44 (2024-06-25 - Rating: 5)
Awesome people and wonderful work

Review 45 (2023-02-03 - Rating: 5)
I will recommend Jay Young Plumbing HVAC to friends and family. Very proficient. John is very good to work with. He has the tools and talent. I will use them again for sure.

Review 46 (2019-07-10 - Rating: 5)
Friendly service and they get the job done quickly and correctly at an affordable price.

Review 47 (2020-10-07 - Rating: 5)
I have used Jay Young for various kinds of plumbing needs from installing new faucets, toilets and air conditioners, to diagnosing and repairing tankless water heaters and A/C units. Even a slab leak. When you own a home, its always something! They have always been prompt, courteous and capable. And their prices are reasonable. All their employees have been good, but John is our absolute favorite! Highly recommend.

Review 48 (2022-03-09 - Rating: 5)
John has repaired plumbing problems for me in the past. He is hard working and does a great job! The office lady was very nice and rescheduled my repair for me due to a conflict I had forgotten about. Great company.

Review 49 (2021-06-16 - Rating: 5)
Great service on new tub and fixtures installed on a bathroom remodel.

Review 50 (2020-05-28 - Rating: 5)
Since we moved here at Lubbock, we choose Jay Young Plumbing, Heating and Air Conditioning to service our home issues and John is so wonderful, very professional, accommodating, knowledgable, quick and very responsive. Whenever we call, you don’t need to wait for days, he’s just right there in front of our door step, soon after. Front desk is very friendly and values our time. They are amazing people. You won’t regret calling them to handle your needs.

Review 51 (2022-07-26 - Rating: 5)
This was the first time using Jay Young Plumbing Ive seen there trucks around town but thats all I knew about them and I needed a water heater replaced I have my own plumber that Ive used from 15 years but for some reason this time things were not working out had to tell him its best you leave Ill find someone else I called them on a Tuesday they cane out Wednesday in under two hours we were up and going so needless to say I will be using Jay Young from now on

Review 52 (2019-01-22 - Rating: 5)
We have been using Jay Young for our plumbing, heating, and air conditioning needs since 2014. They are very professional, good communicators, and produce quality work for a reasonable price. We wont go anywhere else. - we love them!

Review 53 (2019-07-10 - Rating: 5)
I really enjoy working with Phyllis and Raymond. They are both on top of what they do! I have suggested and refer other people to use them because they are Bar-None!

Review 54 (2018-09-19 - Rating: 5)
We have used Jay Young Plumbing, Heating and Air for several years. THEY ARE AWESOME! We always get the most professional, friendly and speedy service and ALWAYS ALWAYS a very fair price! Will always be doing business with JAY YOUNG!!!

Review 55 (2021-10-08 - Rating: 5)
Very professional and friendly. Fixed the same day as diagnosed. Has been working just fine ever since!

Review 56 (2019-10-12 - Rating: 5)
Very fast, extremely courteous and quick to get the job done! Would definitely call them again and highly recommend them!

Review 57 (2020-06-18 - Rating: 5)
Honest and affordable. They put in a new A/C unit for us and came out next day to test it and made sure it was running as it should be.