Gibson Plumbing, Heating & Air Conditioning, Inc. in Lubbock

Review 1 (2021-11-11 - Rating: 5)
Joe helped us out to see what was going on with our heating system. He had a phenomenal attitude and explained what was going on thoroughly. He took a look around and made some suggestions on what can be done. He was very informative and represented the company in a professional manner. He set us up with an appointment to get an estimate on some things we were interested in. And he kept in contact with us to confirm date and times.For our estimates Mr. Scott helped us out. He took a look at our situation and within minutes gave us his professional advice and estimate on what would be needed to achieve the results we wanted. Now if I can convince the misses to stay close to home these holidays, we should be able to get some work done to the house before Xmas. Other than that our experience was awesome, informative and we felt comfortable with all our advice given. Thank you guys.

Review 2 (2024-01-01 - Rating: 5)
Very professional. They helped educate me on what all goes on with hot water heaters. The prices are reasonable. They were prompt and friendly w my animals too..

Review 3 (2017-08-10 - Rating: 5)
Weve had a couple of issues in the last month with our unit we purchased about 3 years ago, and they have been very quick to fix it. They have always been incredibly quick to respond to our calls, even after hours. Their technicians are always prompt with their appointments, very friendly, and we have never had any issues when it comes to payment. Would definitely recommend!

Review 4 (2021-08-03 - Rating: 5)
I’m always treated so great by everyone at this company. Every effort is made to get my problems taken care of ASAP. Lorain is always so friendly and helpful on the phone and Jim was my technician. He was very friendly and knowledgeable. My ac was up and running in no time.

Review 5 (2021-02-10 - Rating: 5)
I had a humidifier installed on my furnace. Scott helped me with all the details and didn’t pressure me in any way. Joe did a great job on the installation and talked me through operation. He always cleans up after his work. I’m very satisfied.

Review 6 (2021-11-04 - Rating: 5)
Replaced all hot and cold water pipes. Installed new tankless hot water heater.Very knowledgeable technicians, very friendly and efficient staff.Together they made a trying situation very easy to deal with.I would HIGHLY recommend this business and itspersonnel.

Review 7 (2021-10-21 - Rating: 5)
Bill did repairs on the toilets, which I had plumbing problems in October. Bill made 3 trips. Come close to having sewer line replaced but Bill suggested to run a camera to see whats wrong. Leak Tech came out Bill wanted to be here to see what was going on with the sewer line. Sure enough it was damaged in alley.He knows his job & has great knowledge. Great job Bill.And thank you Connie for the phone tag we did on this crazy issues with the City.P.S. City fixed the damaged pipe & still waiting on the reimbursement.Thank you all at Gibson 👍👍👍👋

Review 8 (2021-08-04 - Rating: 5)
I first heard about Gibson Pluming when they donated to a charity event 10 years ago. I have since used their services for the past 9 years, from snaking lines, installing a tankless water heater, installing new faucets, regular hvac maintenance, new sewage lines, and even installing a micro power guard filter with UV light for very clean air. Im very appreciative of their consistent services, and my heating/cooling/and plumbing for my 60s home is the very best it can be. Very professional service and trustworthy individuals.

Review 9 (2021-06-09 - Rating: 5)
I had a new HVAC system installed and the experience was one of the best. Scott Gibson was one of many HVAC quotes I received and he was very knowledgeable, thorough and a pleasure to talk to. They won out because of the overall value, from the efficient system to the warranty, parts, labor and maintenance program. Their installers Joe Olguin and Jim Adams were very knowledgeable, professional and efficient. They worked around a part issue, which was not of their making, and stayed until my system was up and running and made sure everything was perfect. They are definitely an asset to the company. I am very satisfied and highly recommend Gibson Plumbing, Heating & Air Conditioning. I am sure that I will use them again for any HVAC or Plumbing needs.

Review 10 (2021-06-10 - Rating: 5)
Great experience from the the initial call to the office to the AC technician coming to the house. Kudos to Joe who worked on 2 of our systems this week. He did a great job and was extremely courteous and helpful.

Review 11 (2021-09-24 - Rating: 4)
I have used this business many times over many years, they have always given us good service and a timely response. The only negative is the amount they charge per hour. In the future I will try a less expensive plumbing service.

Review 12 (2021-04-07 - Rating: 5)
The plumbers arrived promptly at the promised time. They each got to work after verifying the questions we had. They answered the questions about the water heater and heater

Review 13 (2023-03-21 - Rating: 5)
Excellent customer service! Took great care of us installing our new air conditioner system!

Review 14 (2021-06-09 - Rating: 5)
Very friendly professional and prompt he did a wonderful job I will use them again and recommend them to anyone Thank you !

Review 15 (2021-07-15 - Rating: 5)
Did a great job. Very professional. Thought the repair was going to be very expensive but it turned out to be very reasonable.

Review 16 (2024-03-17 - Rating: 5)
Very honest made me feel like a valued customer

Review 17 (2022-02-16 - Rating: 4)
We have used this company for over 10+ years and always good reliable service and staff very professional and friendly

Review 18 (2021-04-08 - Rating: 5)
The repairman was professional. He explained what he was going to do and how it would take. He did what he stated and everything is working fine.

Review 19 (2022-08-20 - Rating: 4)
They were recommended to me, and I they did very well.

Review 20 (2022-03-16 - Rating: 4)
Always a good experience with Gibsonas usual great job

Review 21 (2021-04-06 - Rating: 5)
Always helpful and get things done in a timely manner as well as effectively

Review 22 (2019-12-30 - Rating: 5)
Water heater went out at 8 am...Bill was here by 11. Many thanks!

Review 23 (2021-10-07 - Rating: 4)
Service was done on time and very professional.

Review 24 (2021-08-05 - Rating: 5)
Great experience. Fixed same day, even after going for parts. Knowledgeable, professional.

Review 27 (2021-04-06 - Rating: 5)
They did a great job, we are very happy with our new HVAC system.

Review 28 (2021-04-07 - Rating: 5)
Always dependable, Gibson has performed for me exceptional service, even during the overwhelming conditions during the Great Freeze Out of 2021 spring

Gibson Plumbing, Heating & Air Conditioning, Inc.