Comfort Masters Plumbing Heating and Air Conditioning

Located in Lubbock, Texas

Address: 1318 E 50th St, Lubbock, TX 79404, United States

Phone: +1 806-749-1000

Rating: 4.8

Services

On-site services
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-07 - Rating: 5)
We have been using Comfort Master for at least two years now. Absolutely would not use any other heating, ac and plumbing company. Usually Tyler comes out and has everything squared away immediately. Last year it was terribly cold, sleeting and we had no heat. But Tyler still came and got it fixed. We r on their maintenance plan that I strongly recommend. Nice nice people who do great work. I am one happy customer.

Review 2 (2024-09-17 - Rating: 5)
**Update: After the techs left it was found that the water heater was not heating. Unfortunately this was not discovered until late in the evening. I called Comfort Masters the first thing in the morning and someone was at the house and fixed the issue (a defective wire nut) within all within 30 minutes. A company should be judges not by a perfect record (that is impossible) but how they respond when something goes wrong. Comfort Masters is top notch!Sam at Comfort Masters got us out of a ditch quickly and efficiently. Our hot water heater went out and we were scheduled the same day and had a new heater in less than 2 hours after they arrived. The old heater was only 4 years old so he handled getting it replaced under warranty so we only had to pay for the labor to replace. This was our first experience with Comfort Masters and we will definitely use them in the future. I can highly recommend them, especially Sam!

Review 3 (2024-11-13 - Rating: 5)
When our heater failed to stay on, Michael E. persisted in his investigation until he corrected the problem. He made sure to stay long enough to know the heater was going to continue to work and gave us some important safety information while there. We have used Comfort Masters for many years to both install and then service our HVAC system and have always been very pleased with their work.

Review 4 (2024-03-10 - Rating: 5)
We had a problem with our plumbing under our driveway that we initially were quoted a very high estimate in amout to fix and time wise. When I reached out to Comfort Masters, not only did they half the price I was initially quoted by another company, but came out the next day and fixed it! They were extremely professional and reasonable on all fronts. I will forever refuse to use anyone but them for my plumbing and AC needs!

Review 5 (2024-08-19 - Rating: 5)
Called this morning, and they were able to send someone the same day. Sam was able to diagnose and fix the issue quickly, and was happy to share his knowledge with me.Second time Ive hired Comfort Masters, would definitely recommend. Their prices are a bit more reasonable than Earls as well.

Review 6 (2024-08-23 - Rating: 5)
Comfort Masters originally sold, and now serviced our AC/heater two years and two days later when a power surge apparently burned out our fan motor. We were very pleased with the quick and excellent service received when our AC went out two years ago in the August heat, and again when it quit working in the multiple 100 degree days recently. Of course this happened the night before we were leaving on vacation. Our warranty for parts was 10 years, but labor was only for two years and we were 2 days over! Scott and his crew not only searched and found a fan motor, they got it installed, provided a new surge protector and sent us on our way mid-afternoon. Great work and thank you Michael! When handed an invoice, Scott did not charge us a penny, without us even asking for a two day grace period for the labor. If you need repairs or a new unit, I highly recommend these folks! Thank you Comfort Masters!

Review 7 (2024-11-15 - Rating: 5)
My heating system and water heater were checked this week by technician Ron Murdock. He did a thorough job checking both systems. And also answered questions and gave me advice. I truly appreciate his professionalism and Comfort Masters.

Review 8 (2024-08-26 - Rating: 5)
Isaiah arrived less than an hour after I called for assistance. He was very professional, and knowledgeable. He located the issue, repaired , and cleaned up everything in less than 1 hour. Isaiah is amazing! Excellent service from a valueable Comfort Master’s employee!Highly recommended! Thanks!!

Review 9 (2024-10-26 - Rating: 5)
Isaiah troubleshooted and installed a new blower motor and fan for my heater unit. I made the call on a Saturday morning and he arrived promptly after the call. I really appreciated the service I received. He was very friendly, well mannered and competent.

Review 10 (2024-11-13 - Rating: 5)
Ron Murdock did a super job checking out our heating system & flushing our water heater!! He was very professional & knowledgeable but did his work with a smile & was very easy to talk to!! A breath of fresh air in his industry!!

Review 11 (2024-08-16 - Rating: 5)
Isaiah did a great job. He worked really hard. Was very professional and everything he did he told us before hand to make sure we were okay with it. I would recommend him to anyone anytime.

Review 12 (2024-12-05 - Rating: 5)
Ron did a great job at my home. He was professional and knowledgeable. I will use Comfort Masters again as I have needs in my home.

Review 13 (2024-09-26 - Rating: 5)
Isaiah came over to fix my disposal and was very fast installing the new one. After that, he took his time to insure no leaks. Great service done the right way!

Review 14 (2024-08-26 - Rating: 5)
Comfort Masters always comes out quickly, even though we live out of town. Tyler was a great technician, he not only fixed the issue but explained what he was doing and gave me several tips on maintaining a healthy unit and how to identify problems. Thank you!

Review 15 (2024-11-12 - Rating: 5)
Isaiah did great job. Showed up within one hour of my call for service, fixed my problem in less than hour at a very fair price. Definitely recommend!!!

Review 16 (2024-09-27 - Rating: 5)
Customer service was outstanding!! we had an issue with our AC and they were here within 30 minutes fixing it. 100% recommend using these guys! 5 stars all the way!

Review 17 (2025-01-02 - Rating: 5)
Jason Short gets a 6 star rating for an excellent job and his honest and forthright answers to questions asked.Thank you Jason!Paul Wilson

Review 18 (2024-08-06 - Rating: 5)
Comfort Masters always does a great job for us! Ron Murdock came this morning and checked out our heat pump and he was very professional, polite, and did a great job!

Review 19 (2024-10-27 - Rating: 5)
Isaiah did an amazing job working on our broken water valve today! he was prompt, kind, and answered every question i had for him. 10/10 would have him work on any of my plumbing issues!

Review 20 (2024-11-11 - Rating: 5)
Jason was courteous and professional. As always with Confort Masters our problems were found and explained to us and a solution found. Well done by all.

Review 21 (2024-08-19 - Rating: 5)
The two gentlemen (Jason ans Griffin) that worked on my parents plumbing were outstanding. They were efficient and answered all my parents questions. We called Comfort Mastets late Monday and the repairs were fixed Wednesday (very promptly). Thank you again.

Review 22 (2024-10-21 - Rating: 5)
Comfort Masters always takes great care of us. Isaiah and Amber did a great job and were very kind and helpful!

Review 23 (2024-08-31 - Rating: 5)
Comfort Masters saved our weekend with family! Tyler got our AC working so quickly and was amazing. Comfort Masters will always have our business!!

Review 24 (2024-08-15 - Rating: 5)
Isaiah was super helpful, he not only fixed my plumbing problem but also explained to me how it happens. Very thorough and would recommend

Review 25 (2024-08-23 - Rating: 5)
Very good experience! Great communication and Jason is a very good employee. He even fixed a part of the toilet that I did not submit a request for. Overall great experience and very happy with Jason’s help

Review 26 (2024-08-14 - Rating: 5)
I love Comfort Masters Heating Air Conditioning & Plumbing. They are excellent in any job they are installing or repairing; very professional and courteous!!

Review 27 (2024-08-02 - Rating: 5)
Comfort Masters just installed a new mini-split at our house for our garage. It is working great! The work was completed quickly and efficiently. Thanks guys.

Review 28 (2024-08-30 - Rating: 5)
Sam (not me I promise) came out to fix our AC super fast. He even came out in the rain just so we didn’t have to go through the long weekend without AC. I highly recommend.

Review 29 (2024-06-11 - Rating: 5)
We had HVAC, water heater, and other plumbing problems happen at our house all at once. Comfort Masters was prompt, professional, friendly, and affordable. I very much appreciate Michael and his responsiveness and friendliness throughout the whole process. Michael, Noah, Isaiah, Wade, Melyke, and the whole Comfort Masters team were great and easy to work with—thanks y’all!

Review 30 (2024-11-27 - Rating: 5)
Ron is a great guy. Very professional and very thorough. Took care of all my needs and more!

Review 31 (2024-09-27 - Rating: 5)
Isaiah, is the best! He was quick to diagnose plumbing issue, worked quickly to remediate plumbing issue and was conscientious to clean up after he had finished. He is top notch!!!!

Review 32 (2024-08-26 - Rating: 5)
Isaiah was professional, courteous, and fixed our issue quickly. He also provided knowledge for avoiding the issue in the future. Great job

Review 33 (2024-08-09 - Rating: 5)
I got home today at 11am to find the condenser unit wasnt kicking on. Tanner showed around 3 and immediately got to work to fix the problem. Have cool air and everything is all good!

Review 34 (2024-08-08 - Rating: 5)
Isaiah and Amber were quick to diagnose my plumbing problems really young and proficient individuals. Would highly recommend!!!

Review 35 (2024-08-06 - Rating: 5)
Isaiah handled everything professionally and really did an outstanding job. You can really tell when someone works and when someone passionately works and you see that he takes pride in what he does. Thank you to Isaiah!

Review 36 (2024-08-26 - Rating: 5)
Isaiah is so professional and smart! Very efficient and knew the problems. Really enjoyed having him in my home!

Review 37 (2024-08-06 - Rating: 5)
Very satisfied with Jason and Tanner. I always count on Comfort Masters to come out quick and get the job done

Review 38 (2024-08-13 - Rating: 5)
Scott and his team are fast. They got my hot water heater fixed so fast my wife didn’t even know it was broken. Now that’s fast! If it’s broke, call Scott.

Review 39 (2024-10-21 - Rating: 5)
Jason is a master of his craft, his services were highly valued and I couldnt thank the comfort masters team enough!!

Review 40 (2024-08-19 - Rating: 5)
Isaiah came to my house Friday and diagnosed my plumbing issues very rapidly and got straight to work to fix my issues definitely calling comfort masters again very professional and efficient

Review 41 (2024-08-06 - Rating: 5)
Isaiah was quick and reliable. I would definitely recommend Comfort Masters because of him!

Review 42 (2024-08-05 - Rating: 5)
Sam was quick to come out and found the problem that other companies apparently keep missing. We should be fixed up now. We’re looking forward to cooler afternoons!

Review 43 (2024-09-03 - Rating: 5)
Isaiah and Amber helped me out they saw me stuck on the side of the road and helped me safely to get my car up an running I really appreciate them thanks guys

Review 44 (2024-08-27 - Rating: 5)
Isaiah and Amy did a wonderful repair on our sink. They were very professional.

Review 45 (2024-11-25 - Rating: 5)
Jason did a great job and got us all taken care of!

Review 46 (2024-09-25 - Rating: 5)
Great customer service. We will continue to use Comfort Masters.

Review 47 (2024-11-06 - Rating: 5)
Have used this company for several years for both plumbing and ac/heating issues. Excellent service always from both Sammie and Tanner my two favorite employees. I highly recommend comfort masters !!!

Review 48 (2024-10-16 - Rating: 5)
They are great very professional and knowledgeable I will always use Comfort Master Pluming

Review 49 (2024-08-05 - Rating: 5)
We love this company! They do great work. Everyone is super kind and professional.

Review 50 (2024-05-21 - Rating: 5)
Ron came out quickly after hours to get our AC back up and running. Great customer service and kept us informed the entire time! Thank you Ron!

Review 51 (2024-05-31 - Rating: 5)
These guys are honest and helpful straight shooters - especially Ron and Sammy. Thank you getting my ancient AC unit working again and prolonging its life a little longer.

Review 52 (2023-07-06 - Rating: 5)
Had a great experience with Kyle and the installers. Everyone was very attentive to the work and care of my home. Theyd ask me if I liked the way something turned out and check in. Id recommend having them out to service your furnace and A/C.

Review 53 (2024-08-10 - Rating: 5)
Sam and Sam did an awesome job. Professional. Timely and very helpful.

Review 54 (2020-09-22 - Rating: 5)
Referred to Comfort Masters by a neighbor. They came out immediately since I had a gas leak and replaced the line. It was an involved process but they handled it quickly, efficiently, and smoothly. Very professional, great quality work, reasonable price. Could not have turned out better. Jeremy, Chelsea and crew were incredibly polite and helpful - did a super job. Totally recommend them!

Review 55 (2021-06-11 - Rating: 5)
Our AC stopped cooling on the hottest day of the year so far. One company I called couldnt get a tech to our house sooner than 3 days out. Comfort Masters had someone at our door within half an hour, and the problem was fixed and our house cooling down again about an hour from my original call. Price was reasonable, everyone was courteous, and the work was done efficiently and well, from what we can discern. Would recommend and will definitely call again!

Review 56 (2022-07-19 - Rating: 5)
We didnt have air conditioning for over a month. Called so many companies and they couldnt get it done. Comfort Masters came out same day and had us up & running! Matt was professional, quick, and helpful! Definitely our new go to cooling company.

Review 57 (2020-09-24 - Rating: 5)
Comfort Masters will always be the one I call.I have used them many times and I do tell everyone that this is who I recommend!!!Matthew L was the service guy they sent out to my rent house. He was so though and let me know exactly what the problem was and what needed to be done including how much it was going to cost. He went above and beyond his call of duty. These guys are the best. From the time you call in (to the office) for service till the time the job is done youll feel & see the professionalism and the pride these people have. Thanks to everyone@ Comfort Masters I really appreciate you all.

Review 58 (2022-01-30 - Rating: 5)
Dillon was awesome! They came the same day even though it wasn’t an emergency. He stayed for 15 extra minutes to try and explain to me how he fixed the situation and was so helpful!! Our r/o system was leaking and he identified the issue and fixed it within minutes. We love comfort Masters!!

Review 59 (2022-01-13 - Rating: 5)
We have had our AC/Heating out for a week and a half in our apartment. The maintenance here wasn’t able to fix it so finally they got a hold of Comfort Masters. They came in, quick and easy! They were able to fix our AC/heating system. We’re grateful for them coming in and taking the time to figure out what was going on.

Review 60 (2021-07-22 - Rating: 5)
Jeremy was awesome! Very cordial and professional. Was willing to show and explain to me what was going on. We chatted a bit while he was working and had a great conversation. Always a great experience with the crew at Comfort Masters. 10/10!

Review 61 (2024-08-08 - Rating: 5)
Just like to share our experience from Comfort Masters today.A shout out to Brian this morning, explained the situation with the faucet in the bathroom. A short time later, We receive a call from Isaiah and he Amber arrive soon after. They were professional and very respectful to us. That kind of service from Comfort Masters is why we keep them first on our speed dial when we need their help.

Review 62 (2024-12-14 - Rating: 5)
Jason did great timely work! Very nice guy, was friendly!

Review 63 (2020-11-13 - Rating: 5)
Comfort Masters was able to get to me pretty quickly considering everything going on. Sam always does a great job in getting us fixed up. He always is really friendly and is able to answer my questions. He did a great job.

Review 64 (2021-09-04 - Rating: 5)
Highly suggest using Comfort Masters for your needs. I’ve had Josh come out to our house a couple times now for different reasons and he is always very professional and knowledgeable. I feel confident knowing I can count on them when my family is in need. Thanks for all you do!

Review 65 (2022-05-17 - Rating: 5)
I have used these guys twice now, for my Water heater that had to be replaced to my AC that just needed a new motor. Both times the techs have been friendly, professional and informative, giving me honest answers to my questions and what my options where within my budget.A down to earth company that respects their clients.

Review 66 (2021-10-01 - Rating: 5)
We needed our water heater replaced. It was under warranty but the heater we needed was hard to find. Josh talked to us over the weekend and explained how it would all work and he got what we needed and came over first thing Monday morning. Josh and the man working with him(so sorry I forgot his name!) were both incredibly kind, professional and knowledgable. They managed to change our water heater very quickly while also making friends with my kids. I couldn’t recommend them more

Review 67 (2020-07-16 - Rating: 5)
Scott’s crew was at my house in under an hour to work on my a/c on one of the hottest days of the year. Dillion was able to diagnose the problem quickly and had all up and running in under an hour. I was impressed by the professionalism, thoroughness and quick response shown by all representatives I interacted with at Comfort Masters, so much so that I signed up for the preventative maintenance program!! Great job!

Review 68 (2023-04-24 - Rating: 5)
We called for low water pressure in our bathroom. The technicians quickly diagnosed and resolved the problem. They were knowledgeable, professional, and friendly. We will definitely use their services again if needed.

Review 69 (2021-06-12 - Rating: 5)
Outstanding service. Our AC quit right as the 3 digit temps were hitting. Matt came out and diagnosed a leaking coil. Showed me where it was leaking. He discussed all the options I had with me. Answered all the questions I had. I decided the best thing to do would be to replace the 17 year old unit. David and his crew showed up to replace it. They were there at the time they said they would be. Took about 4 or so hours to install a new AC. Everything was installed neat and tidy, just as it should be. Couldnt ask for better service. I highly recommend these guys.

Review 70 (2022-01-20 - Rating: 5)
We had several visits for several plumbing services, each time the guys out performed all previous plumbing companies. Not only was the service done by a very professional service hand but they took the time as a teaching moment for me and my wife. We’ve been homeowners for 40 years and never experienced this level of service from anyone. If you want it done by someone who treats you like a family member. Choose Comfort Masters Heating and Air Conditioning!

Review 71 (2024-08-08 - Rating: 5)
Amber and Issa was very polite and knowledgeable and quick to service

Review 72 (2021-11-08 - Rating: 5)
Jeremy was very professional, knowledgeable, and likeable. His service was excellent in every way. Great job and service!We will definitely recommend Jeremy and company in the future!PS: Jeremy needs business cards.Sincerely, Brenda Henson

Review 73 (2021-10-13 - Rating: 5)
Our heater stopped working, and someone came within a couple hours. I missed his call, but he came anyway which I appreciated very much. He found the problem, had the part because he’d anticipated it might be the problem, and informed me after he’d installed it to test that it would fix the problem. I still had the option not to accept it, but this was an efficient way to take care of it. He was very professional and friendly.

Review 74 (2020-07-17 - Rating: 5)
Repair tech was amazing! Squeezed me in on what I know was a very long day for him. Came out and stayed until he figured out the problem, froze up. Said if I needed him tomorrow, his day off, call him. Turned out I did have to call him, he lost his day off so he squeezed me in again. Determined to find my issue, he went over everything and did find the issue. Fixed and working great! From the original install to my service call, this company is AWESOME!

Review 75 (2024-08-09 - Rating: 5)
Jason was awesome! He was very kind and respectful of my home and my time. He fixed the toilet quickly and did a great job. I will definitely call him again for my plumbing needs.

Review 76 (2019-05-10 - Rating: 5)
Called Comfort Masters in the morning, showed up within an hour. Diagnosed the problem with my unit and gave me a quote for the repairs. Completed the work the same day. Would highly recommend Comfort Masters for your A/C & heating needs. Thanks Michael & Anthony!

Review 77 (2024-10-30 - Rating: 5)
Tyler was great..he answered my questions and got my furnace ready for cold weather. Thanks, Tyler!

Review 78 (2018-05-01 - Rating: 5)
These people were great! Tony managed to get me in the same day I called for a repair to a natural gas line. They were quick, well priced, and very knowledgable. He answered all of my questions and explained everything that he did while he was doing it. I would definitely recommend them!

Review 79 (2017-04-28 - Rating: 5)
Comfort Masters was great to work with. They communicated well, were very efficient, and were reasonably priced. They removed and replaced my hot water heater within two hours. I highly recommend them!

Review 80 (2020-08-26 - Rating: 5)
I am so impressed with the way Mike handled the situation. Saved me money and provided me with a lot of insight about my A/C system and potential future expectations. Bottom line - got the job done, professionally, at a very fair cost. I will use Comfort Masters every time.

Review 81 (2021-05-26 - Rating: 5)
I have used Comfort Masters many times for both commercial and residential services and have never been disappointed. Their team members are always friendly, professional and responsive. Would highly recommend them to anyone

Review 82 (2024-08-06 - Rating: 5)
Isaiah was very informing with the questions that I asked, fine young man who portrays himself as a leader and always looking to get the job done right. He to talked to me reassure that I choose the right company for the job. Very happy in general and defiantly will have this company in mind next time.

Review 83 (2021-11-11 - Rating: 5)
Dillion was very friendly, courteous and knowledgeable. He worked on our water heater pump leak. Thanks so much for repairing our leaking water heater pump issues. We are following his recommendation of a timer on our automatic heating pump system. Also a thanks out to Sam who came by and turned our heating pump off until leak could be repaired the next day. Thanks to you all for helping us.

Review 84 (2021-01-15 - Rating: 5)
Joshua can to my house to help out with the heater. He was on time and very respectful. Told him of our problem and he went to work. Found that out that I had a dirty air filter that what my problem was and a simple fix. Very honest company and personal. I would recommend this company to any one. Thank you

Review 85 (2024-11-07 - Rating: 5)
Jason was great, informative about the issue & got it fixed. Would recommend.

Review 86 (2017-05-09 - Rating: 5)
We have been using Comfort Masters for all of our plumbing needs for the past 3 years. From our rental property, business and personal home they have always been prompt, clean and above all else reasonable. There technicians have always been very knowledgeable, clean and very professional. There is no reason to call anyone else. These guys are the best!

Review 87 (2020-06-22 - Rating: 5)
Our A/C quit cooling on Sunday and I called around until I could find someone available. Jeremy was on the spot right on time. He was courteous with our home and was thorough with his inspection. We’re back in business and couldn’t be happier. Thanks to your whole team!

Review 88 (2021-07-14 - Rating: 5)
We have had a great experience every time we have had to call Comfort Masters. They take care of our problem in a timely manner and their employees are great! We highly recommend using them for any needs you have!

Review 89 (2021-11-16 - Rating: 5)
Mike E with Comfort Masters Plumbing came in response to my call concerning two leaky outside faucets at my mother’s residence. Mike was punctual and courteous. He explained what needed to be done before the repair and repaired both faucets. The cost for repair was reasonable. Because of Mike’s friendliness and professionalism, we will call Comfort Masters for our plumbing needs.

Review 90 (2022-01-30 - Rating: 5)
Very fast, professional service. Polite young man capped off an old gas line in our house. Many of my friends use Comfort Masters as they have a great reputation and for good reason too. I will use them for everything I can in the future. Thanks!

Review 91 (2021-05-27 - Rating: 5)
Got through to a person in the office immediately. Mike, a technician arrived same day and had our heater running within an hour. That is including the time it took to get the needed part. The personnel at Comfort Masters are kind, knowledgeable, and efficient. Thank you!

Review 92 (2021-02-23 - Rating: 5)
Comfort Masters are just great! From the technicians to Chelsa scheduling the service calls, there is not a better team in Lubbock. I really appreciate the prompt service and quality of their work. Thank you!

Review 93 (2021-08-05 - Rating: 5)
Jeremy came and fixed a plumbing problem in our bathroom. He was pleasant and seemed to take special care in doing the repairs correctly. In fact, I think the whole sink and drain system works terrific. It even sounds better as the water runs through. Lol.

Review 94 (2023-01-10 - Rating: 5)
Dylan did a fine job installing a new natural gas water heater. He was professional and knowledgeable. We are very pleased.

Review 95 (2020-07-14 - Rating: 5)
Jeremy and Dillon were very professional and knowledgeable. They knew exactly how to fix all of our plumbing needs and we had a long list. Would definitely recommend comfort masters!!

Review 96 (2020-07-01 - Rating: 5)
Matt was very thorough and friendly. He checked everything out and found that we needed more refrigerant. It was filled and I paid at that time and he was on his way. Great experience. We will use them again.

Review 97 (2024-08-08 - Rating: 5)
Isaiah and amber were great they were very helpful

Review 98 (2022-02-23 - Rating: 5)
We are very pleased with the quick nresponse to our need. Sammie was very polite and patient to explain what he was doing and solutions to our problem. He was kind and pleasant to visit with about our heating needs.

Review 99 (2021-11-03 - Rating: 5)
They were very helpful with my issue. The technician was very professional and answered all my questions. I have used them before and will continue to call them if I have an issue again. They took the time, figured out a solution to a problem that need to fixed. They worked on it all week, they kept in contact and did an fantastic job.

Review 100 (2020-06-06 - Rating: 5)
Jeremy and Dylan are life savers!!! Our water heater went out Friday morning and they hunted for one and had it installed and working before 5:00PM. They were hired through our landlord. When I’m the one paying the bill I’m definitely gonna go with Comfort Masters.

Review 101 (2020-09-08 - Rating: 5)
Jeremy came out on Labor day to help us out. He was friendly and thorough. Ive used comfort masters for years and they are always kind and helpful!

Review 102 (2020-03-09 - Rating: 5)
Called about a leak under the kitchen sink. The first person I spoke too was Chelsey. She was very sweet and assured me that they could take care of it same day. Within 15 minutes Dillion called and said he would be at the house in 20 minutes. Dillion showed up on time and fixed both cutoff valves in less than 20 minutes. Couldn’t be more satisfied with Dillion, Chelsey and Comfort Masters as a company. Highly recommend.

Review 103 (2024-10-29 - Rating: 5)
Excellent service!! Tyler was very helpful

Review 104 (2024-10-09 - Rating: 5)
Comfort Masters is, HANDS DOWN, the best AC, Plumbing and Heating company in West Texas!! Theyre customer service is next level, the employees and technicians are very very nice and helpful, and their response time is, 10/10, the best in the industry!!!!

Review 105 (2024-08-07 - Rating: 5)
Isiah and Amber were fast, efficient, and HONEST!

Review 106 (2022-02-16 - Rating: 5)
Timely, professional, doing honest, thorough job.As we are facing some intermittent issues, Dillan dropped what he was doing, to cone again and follow up on his work, addressing the new development.Very happy with this company and Dillan!

Review 107 (2024-01-02 - Rating: 5)
This company has consistently been out to our home with quick and friendly service at prices that have literally been a quarter of those quoted to us by other companies.

Review 108 (2021-11-11 - Rating: 5)
I appreciate Chelsey for helping me with all of my questions prior to scheduling and Sammie for very detailed work, excellent advise and great communication. I will definitely use them again in the future. A+ service!

Review 109 (2020-10-31 - Rating: 5)
Excellent company - we use them for all our plumbing and heat and air business! Prompt, honest, and the most pleasant and polite service technicians! Jeremy was great! I would highly recommend them !!

Review 110 (2021-02-12 - Rating: 5)
Matthew is an exceptional young man who ascertained the problem and corrected the problem. Well mannered, polite and knowledgeable. I will certainly call these folks again if the need arises.Ben Durham

Review 111 (2021-06-17 - Rating: 5)
The technician that came to make repairs on my faucet outside was “outstanding”. He evaluated the issue and stated that he could make a complete fix of issue. Repairs were done very well

Review 112 (2023-07-31 - Rating: 5)
Absolutely amazing service and people. We use them for all of our plumbing and A/C needs. Highly recommended!

Review 113 (2020-05-08 - Rating: 5)
The crew at Comfort Masters has been taking care of our heating, ac, and plumbing needs for over 20 years. I highly recommend them.... Steven Tisdale... Collision King

Review 114 (2017-06-08 - Rating: 5)
I had a great experience with Comfort Masters. Dillon was quick, professional and provided the best customer service I think anyone could provide.I highly recommend.

Review 115 (2019-08-19 - Rating: 5)
Jeff was extremely helpful and even made a follow up call to give us one last tip on replacing out thermostat. Thanks for coming out to our home so quickly too.

Review 116 (2020-03-31 - Rating: 4)
I’ve had good results with these guys. They’ve always taken care of me. Only thing I can say is with the exception of 1 guy that has came out to do my annuals that’s I’m not sure that they know exactly how my system operates and therefore all but 1 has performed it differently. May not mean anything but for peace of mind I like consistency.

Review 117 (2021-04-27 - Rating: 5)
My dad used them for years.... and now I do the same. Great, fast, efficient service. Would reccomend. AAAUpdate - Another reason why I recommend them. Out and fixed same afternoon.

Review 118 (2019-08-06 - Rating: 5)
Great customer service. I called several companies looking to see who I wanted to install my new system and these guys beat everyones price by hundreds of dollars. And everyone I spoke with was very friendly and eager to help.

Review 119 (2024-10-11 - Rating: 5)
Tanner genuinely cared about us and made sure everything wrong was fixed before he left.

Review 120 (2020-07-11 - Rating: 5)
Sam was very thorough in checking my ac units.He fully explained what he was doing or was about to do.They got to my problem in a very reasonable amount of time even though it’s peak ac repair season.

Review 121 (2021-06-23 - Rating: 5)
Josh did an amazing job. He was super helpful and informative and kept me up to date at all times during the repair.

Review 122 (2020-07-31 - Rating: 5)
Matthew and Sam were professional, timely, and polite. They took care of our issue and then some. There was a slight complication and they handled it without adding extra stress for us.

Review 123 (2021-05-12 - Rating: 5)
Joshua was a great person who took the time to explain what he was doing. I have used Comfort Masters before and will continue to use them. Thank you Joshua

Review 124 (2022-07-11 - Rating: 5)
This company is the Best. They have done work on our air and are always on time. They explain what they have done and answer all questions. Very professional and extremely reliable.Thank you for you time in this hot weather

Review 125 (2021-09-17 - Rating: 5)
Our technician assessed our problem, was EXTREMELY courteous in explaining the issue, what needed to be done to repair it and handled the whole service call very well. CMasters came highly recommended to me and I would highly recommend them as well based on how my technician handled our problem.

Review 126 (2020-07-16 - Rating: 5)
They showed up on time and took care of the issue. Been using them for years now. I recommend them.Matthew was a big help and was very knowledgeable and diagnosed problem and fixed it.

Review 127 (2024-09-16 - Rating: 5)
Amazing service and a fair price

Review 128 (2018-05-22 - Rating: 5)
Toby came out today after I had 2 other AC guys try to get me to purchase a new AC. Toby did not pressure me in anyway to purchase an AC. Honest man I will definitely use them from now on for all my ac needs!

Review 129 (2020-09-21 - Rating: 5)
So happy we found Dillon- he was professional, helpful, and walked us step by step through a tough situation in our home. Would recommend.

Review 130 (2020-09-13 - Rating: 5)
Comfort Masters is always on time and on point. I trust comfort masters with all my HVAC and plumbing issues. I would always recommend Comfort Masters.

Review 131 (2017-03-24 - Rating: 5)
I have used Comfort Masters for years for HVAC and Plumbing. They are prompt, courteous, and knowledgeable. I recommend them for residential and small business use.

Review 132 (2021-04-16 - Rating: 5)
We have always used Comfort Masters. They are very courteous, professional and knowledgeable. We highly recommend them.

Review 133 (2024-07-05 - Rating: 5)
Tyler did an amazing and thorough job.

Review 134 (2021-06-23 - Rating: 5)
Very prompt, courteous, and professional. We have used them for quite some time and are extremely pleased with the quality of their service and their technicians.

Review 135 (2021-08-24 - Rating: 5)
Matt has serviced our AC twice now and is very professional and quick. He is friendly and very knowledgeable. Thank you Matt!!

Review 136 (2024-11-20 - Rating: 5)
Thanks Jason for all your help!!

Review 137 (2022-01-06 - Rating: 5)
Matthew and team showed up were amazing and professional. They were timely and helped our issue with a days notice.

Review 138 (2021-10-07 - Rating: 4)
Josh was prompt and courteous. Had A/C cooling in no time. Explain his work and showed me the defective part.

Review 139 (2019-09-30 - Rating: 5)
I always call comfort masters and they never let me down! They are super friendly and honest. Response time is incredible!

Review 140 (2019-03-01 - Rating: 5)
Scott and his staff are a great team working hard to provide the best plumbing, heating and A/C service in town! They have always done us right!

Review 141 (2024-11-20 - Rating: 5)
Jason is amazing

Review 142 (2024-11-22 - Rating: 5)
Nice, informative, and fast

Review 143 (2022-02-02 - Rating: 5)
Jeremy and his associate Found my Back flow and did the required testing. They were friendly,professional and very helpful.

Review 144 (2023-12-12 - Rating: 5)
Excellent job! Completed the work on time and within the estimate. Which, by the way was less than others.

Review 145 (2022-01-13 - Rating: 5)
Been using them many years. Always prompt, clean, and excellent. Got new water heater this time.

Review 146 (2022-01-15 - Rating: 5)
Prompt, profesional, cordial, efficient that about sums it up. Nice too! Mathew changed our garbage disposal and gave us good advice.

Review 147 (2020-07-11 - Rating: 5)
Sam took the time to repair it right! AC WAS struggling in 100+ weather. Sam carefully diagnosed the problem and our house was cool again - Thanks Sam!

Review 148 (2021-04-20 - Rating: 5)
Water heater quit working.He was able to diagnose the problem and repair it.He was very professional and did a great job.

Review 149 (2020-08-21 - Rating: 5)
Replaced capacitorMichael was efficient and knew what he was doing. Nice to have the same person come to your house more than once.

Review 150 (2024-02-20 - Rating: 5)
Edited: had an issue with a bill. Was contacted by Blake who resolved the issue promptly

Review 151 (2020-10-29 - Rating: 5)
Matt is very professional and i will use Comfort Masters for all my heating and AC issues

Review 152 (2021-06-18 - Rating: 5)
Joshua was great! Very thorough and friendly! God bless him and his boys!

Review 153 (2020-12-02 - Rating: 5)
We have been part of the Comfort Club for several years and have always had a great experience with them.

Review 154 (2019-09-05 - Rating: 5)
We can ALWAYS count on Comfort Masters!For both for our personal home and our business!

Review 155 (2021-05-21 - Rating: 5)
He was super nice and answered ALL my questions and was very nice to my dad who was supervising him 😊.

Review 156 (2021-09-05 - Rating: 5)
I always use Comfort MastersThey are professional, always do great work and are friendly

Review 157 (2021-12-29 - Rating: 5)
Very responsive, professional and friendly. Great to do business with. Strongly recommend.

Review 158 (2022-01-25 - Rating: 5)
Quick response and repair. I always have a good experience with Comfort Masters!

Review 159 (2022-07-27 - Rating: 5)
They always come through for us whether its AC or plumbing issues. Honest, hard working, on time, great work.

Review 160 (2021-08-18 - Rating: 5)
Wonderful experience with the repairs needed on my AC all done in a timely manner.

Review 161 (2020-08-14 - Rating: 5)
Our service person was professional and got the job done well and quickly.

Review 162 (2021-04-07 - Rating: 5)
They always do a good job and communicate well. Fair pricing as well!

Review 163 (2021-04-15 - Rating: 5)
Great service. Very thorough! I would highly recommend them.

Review 164 (2024-08-22 - Rating: 5)
Sam was great!

Review 165 (2021-12-16 - Rating: 5)
Michael was very informative and a great company to use for all aspects!

Review 166 (2020-07-17 - Rating: 5)
Comfort Masters always does a great job for us, always professional and prompt!

Review 167 (2021-10-03 - Rating: 5)
We love Comfort Masters. Best HVAC company around.

Review 168 (2021-10-06 - Rating: 5)
Very prompt and extremely kind and professional! Very pleased with the service i experienced!

Review 169 (2020-07-29 - Rating: 5)
They are always professional and very responsive when I call. I highly recommend!

Review 170 (2021-09-16 - Rating: 5)
Comfort Masters gives top service whether for plumbing or air conditioning!

Review 171 (2024-01-12 - Rating: 5)
Professional, prompt, and courteous. Highly recommend Comfort Masters!

Review 172 (2022-10-13 - Rating: 5)
Repair air conditioner and service was very good. Courteous, professional and complete.

Review 173 (2020-09-28 - Rating: 4)
Michael did a great job. Worked quickly and efficiently

Review 174 (2024-08-19 - Rating: 5)
Excellent service!

Review 175 (2020-11-25 - Rating: 5)
Love this company! Always quick to fix our issues, from a/c to plumbing.

Review 176 (2020-11-27 - Rating: 5)
Dylan came promptly and repaired our plumbing issue. Thank you!

Review 177 (2021-08-11 - Rating: 5)
Matthew was on time, knowledgeable, professional, and explained what needed to be done.

Review 178 (2022-01-25 - Rating: 5)
Good service and Mike was very helpful. Will recommend..

Review 179 (2021-11-11 - Rating: 5)
They are always prompt. Grateful for their friendliness and their expertise.

Review 180 (2020-02-28 - Rating: 5)
Great response!!!!They warrantied the item as advertised.Tjanks

Review 181 (2020-09-23 - Rating: 5)
Great job! Fast and dependable. I would use again.

Review 182 (2020-05-04 - Rating: 5)
Came out right away, diagnosed the problem and had it fixed promptly.

Review 183 (2021-09-03 - Rating: 5)
I had a leaking sink Dylan fixed it quickly. I appreciate him

Review 184 (2021-12-08 - Rating: 5)
Prompt service, got our heater fixed in a timely manner!

Review 185 (2017-06-07 - Rating: 5)
Jeff was polite, efficient and finished the service call quickly.Thanks Jeff

Review 186 (2021-05-21 - Rating: 5)
They came out quickly and addressed all my concerns. Very professional, efficient and didn’t try to oversell me. Excellent prices and I would use them over and over again and recommend to my friends.

Review 187 (2020-10-15 - Rating: 5)
I am forever thankful that I am a Comfort Master customer. The every six months HVAC maintenance and water heater maintenance is worth every penny. Your employees have always been courteous, professional, respectful. Matt is no different. It was a pleasure having him do the maintenance today.

Review 188 (2019-03-28 - Rating: 5)
Im in process of selling my home and the buyers inspector reported my A/C blower motor was unbalanced. I called Comfort Masters and Sammie called the next morning. When he arrived I asked if he could inspect my A/C verify and state that it is in good operating condition. He had some concern about vibration. Because, the motor is new he believed it was a problem with wheel. He was more than efficient in finding a new one. Sammie replaced it the next day and signed the inspection report as repaired and completed. If I could ad a ⭐️, I would because Sammies professionalism was above excellent. Comfort Masters was represented well. I highly recommend them for HVAC service.