Maeser Master Services
Located in Louisville, Kentucky
Address: 11101 Electron Dr, Louisville, KY 40299, United States
Phone: +1 502-209-7848
Rating: 4.9
Services
- On-site services
- Wheelchair-accessible entrance
Categories
- Electrician
- Air duct cleaning service
- Bathroom remodeler
- HVAC contractor
- Kitchen remodeler
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-07-17 - Rating: 5)
I recently had a water leak outside, I called Maeser to handle the repair. They were prompt, professional, and efficient. Despite the challenging location of the leak, they identified the problem and got to work. The job was completed, and they left my landscaping tidy. Im extremely satisfied with their service. They did a GREAT JOB !! -
Review 2 (2024-06-25 - Rating: 5)
I am very satisfied with the Maeser installation team. These fellows were very experienced and professional. They worked long and hard in +97Ā° temperatures to complete the removal of my old HVAC system and the installation of my new units in record time, less then 6 hours. Great work and I highly recommend them. -
Review 3 (2024-09-10 - Rating: 5)
About a month ago I had them check my momās a/c because it wasnāt blowing very cold. A technician put some Freon it but let me know it had a slow leak. He gave me an estimate for that repair if she wanted to pursue it at a later date. Last week her house was hot again so she decided to go ahead with the repair. After discussing it with the tech, it turned out a new outside unit wasnāt much more than the repair and she decided to go ahead and get a new unit. Made total sense to go that route. Hers was about 12 years old so it was a matter of time anyway. They were prompt, friendly, and got her all set up with some nice cold air and she wonāt have to worry about it for a long while.Everyone is always so nice from the folks in the office to the techs, installers, and the plumbers. Maeser is my go to for anything I need! Theyāre honest and not pushy with extra work. I really appreciate that! -
Review 4 (2024-06-30 - Rating: 5)
The 2 men from Maeser arrived promptly as scheduled. This means a lot as I hate waiting for hours. They introduced themselves and as I explained our problem they covered their shoes to protect my floors. After explaining what needed to be done we agreed on the price. The men were working the entire time. Two new toilets were installed to conserve water and prevent further trips for the current problems. I am completely satisfied with the service and delighted with the look. Everything was left clean and neat. -
Review 5 (2024-12-11 - Rating: 5)
Steve Flatt came to our home and was incredible! He fixed our plumbing problem (thank goodness!) and also gave us some useful tips to prevent future problems. Before he left he asked if we had any questions. Amazing customer service! -
Review 6 (2024-12-05 - Rating: 5)
From the first moment that I called for help, through the insulation of my needed appliance, I was very excited and impressed and satisfied with the work that was done.Landon, my technician, was very friendly, thoughtful, courteous, and did an excellent job and in a very efficient time frame.I would definitely recommend Maeser to anyone looking for help -
Review 7 (2024-11-30 - Rating: 5)
Would highly recommend Tyler and Jason for any plumbing projects. Very professional when they installed a sup pump back flow system in my home. Answered all questions before and after the install. Very through with their quality of work we are extremely satisfied. -
Review 8 (2024-10-18 - Rating: 5)
I recently bought a home built in 1954 and wanted to have the plumbing inspected + estimates on a few jobs. Since day 1, Jim K has been my plumber and advisor on all my jobs. I appreciate his honest assessment of each situation and his recommendations to resolve the issue, both near-term and long-term. Yesterday, he was here to run a water line to my furnace for the humidifier and he discovered the breaker for the hot water heater had broken. Jim was able to escalate this to his boss and get a Maeser electrician on-site in no time. Iām grateful Maeser has so many tradesmen on their team and am grateful for their responsive and efficient service. Iām glad to have found them and look forward to doing business with them for years to come. -
Review 9 (2024-10-23 - Rating: 5)
We called Maeser Plumbing because we had a kitchen vent stack that was broken where it exits the roof. Our technicians were Josh and Tyler. We were impressed with both of them from the very beginning of our service visit. They took the extra time to fully explain the repairs that were needed and to fully investigate what needed to be done before starting work. They took extra care in cutting the holes that were needed in order to make the repairs and even bought a special tool to make a cut in one of our cabinets since they knew we were concerned about having to cut the cabinets. Their work was excellent and we are extremely pleased with the work that they did. We will definitely ask for Josh and Tyler the next time we have a plumbing issue! -
Review 10 (2024-12-30 - Rating: 5)
Ben Schmutte arrived soon after appointment was made. He was outstanding, qualified and polite! Explained everything, tested results so NO LEAKS OR PROBLEMS after the work! Thank you Ben and Maesser. -
Review 11 (2024-11-14 - Rating: 5)
Our experience with Maesers was about as good as we could have ever expected. Keaton, their service representative, was professional, personable and efficient. Best of all, their response to our request for help was quick - and complete. -
Review 12 (2024-11-14 - Rating: 5)
Again Maeser Plumbing has sent a professional plumber to my home. Brian Alvey was very informative, polite,answered all questions with a thorough explanation. Had a complete understanding on the issue at hand and the process that was needed to rectify said issue. Another Tec that deserves a raise. -
Review 13 (2024-09-21 - Rating: 5)
Shaun was a excellent repairman,Thank you. !! He knew his job inside and out. Thank you Maeser Master Services for providing quick and ever so professional service. Highly recommend. -
Review 14 (2023-11-03 - Rating: 5)
This was a great experience! I would highly recommend Maesers for any plumbing work you need done. Our technician Jason did an amazing job installing our Gas Tankless Water heater! He was very professional, courteous and knowledgeable. He was able to answer any questions we had, and went above and beyond expectations. I most certainly will be using Maesers again! -
Review 15 (2024-04-18 - Rating: 5)
Josh, the technician, was excellent. The toilet replacement was done quickly with perfect results. The only issue was with being late for the appointment. It was scheduled for 10:00 AM and he arrived at 2:30 PM. I certainly understand a delay if a previous job is taking longer than expected but might suggest a courtesy call from Maeser to make the customer aware of the situation. Other than this one time Maeser has always been on-time and a great company to work with. -
Review 16 (2024-10-28 - Rating: 5)
Mathew Collins checked out my HVAC system and taught me a lot about how it works. He is the most knowledgable technician Ive seen and very professional. I will use him for all future needs. -
Review 17 (2024-10-28 - Rating: 5)
Have used Maeser on several occasions and always request Joseph. Honest, reliable and great workmanship! Havent used any other plumbing services since we started using Maeser. -
Review 18 (2024-08-25 - Rating: 5)
They came same day on a Saturday and didnt charge extra for it! Cole was friendly and professional and explained our options and prices to us fairly.I will definitely continue to use Maeser in the future. -
Review 19 (2024-06-16 - Rating: 5)
Tommy, my technician, was excellent and very friendly! I had a clogged drain, he quoted me to clear the clog and also quoted improving my piping to prevent future clogs. I did both for reasonable price! Same day service, which Maeser was the only company out of 5 I called to truly be able to come the same day! Professional, responsive, highly recommend! -
Review 20 (2024-07-07 - Rating: 5)
Positive experience! Job analyzed and fixed quickly. Plumber obviously knew what he was doing and kept me apprised as to how he would complete the job. I was informed of the price. We were very pleased with the completed work. -
Review 21 (2024-04-03 - Rating: 5)
Sales to Installation was very professional. As I am a business owner for over 20 years it great to see a company of this size to have such a tremendous staff. Pricing was very competitive with other estimates. Glad I chose the right company. -
Review 22 (2024-07-04 - Rating: 5)
James did a great job. Im Not an electrician. However, a retired electrician and I dug a trench to look at the wires on the outside of the house and he was impressed with James and his approach. He was polite, on-time, and immaculate. I would highly recommend him to anyone else. We had a similar experience with your plumber Jim Kuzirian -
Review 23 (2024-11-26 - Rating: 4)
On time and nice fellow. Did real good job. Expensive. It seems everything these days across the board cost about twice or more than just a few years ago. I have used maser for several different projects over the past several years and always done good work.Update new kitchen project November 2024Steve did excellent job. Included kitchen sink disconnect and reconnect and install new dishwasher. Also installed new sink. All good looks real good! -
Review 24 (2024-07-16 - Rating: 5)
Highly recommend! Weāve had a water pressure/temperature issue with our shower since we bought our house years ago. Multiple plumbers have quoted over a thousand dollars & basically having to tear into our shower wall to fix it. The problem recently got worse so we decided to try Maeser & Iām so glad we did. Mark came out the same day I called & fixed the problem within 30 minutes!! Iām amazed. They saved us so much time & money, compared to what we would have dealt with if weād let one of the other companies do the job. Iāll be using them for future plumbing needs & will definitely recommend to others! Thank you all again. -
Review 25 (2024-06-14 - Rating: 5)
Excellent, 5 Stars!!1st time using Maeser Master Services for a dryer vent install & will definitely utilize their entire range of disciplines moving forward.Very prompt, first day estimate, next day service, both w/i the allotted 2 hr window.Canāt beat that & speaks highly of their commitment to customer satisfaction.Austin Hedges & his right hand man (sorry, I didnāt get his name) were spot on & their attention to detail & professional conveyance of everything involved was impressiveHighly recommended. -
Review 26 (2024-06-11 - Rating: 5)
Rodney and his team did great work and were very polite and professional. They replaced many old cast iron pipes in my basement and cleaned up well -
Review 27 (2024-07-03 - Rating: 5)
Maeser delivers again! Previously, I had a water-powered sump pump installed by Maeser Plumbing. Because that experience was so positive, I called them once again for some electrical needs. As hoped, Andy O and his apprentice assessed my problem, gave me an on-the-spot estimate, and fixed my electrical issue. Andys honest suggestion on what I should have done, along with his 28 years of experience, gave me complete confidence to once again choose Maeser Plumbing & Electrical. -
Review 28 (2023-07-05 - Rating: 5)
This company is very professional and takes pride in their work. William was very knowledgeable in what the problems were and worked quickly in solving the problems. His partner worked on removing the old disposal and cut the time it took to resolve all the issues. The company has set prices so you know ahead of time the approximate cost. This is the third time I have called them to repair plumping issues in this older house. Thank you Maeser! -
Review 29 (2024-08-05 - Rating: 5)
Tyler Platacis was friendly and knowledgeable. My garbage disposal quit working and he replaced it and took the extra time to replace a cord that could have caused a possible fire. He did quality work. -
Review 30 (2024-03-13 - Rating: 5)
Respectful at our home of us and our home. Came quickly when we called. Very polite and did a quick toilet reset. Cleaned up and was gone in no time. Will highly recommend their services -
Review 31 (2024-06-08 - Rating: 5)
I contacted Maeser to address an immediate plumbing need for an after hours situation. Josh answered the phone and was very courteous in getting information and explaining the procedure for after hours calls. Communication via texts and a phone call was excellent so I knew when the service plumber, Keaton Roberts, would arrive. Keaton was very thorough in his assessment of the situation and took the time to explain what he was doing as he went through the diagnostic assessment. I felt he was thorough, professional, and empathetic to my needs. I would definitely recommend Maeser and plan to use them for my future plumbing needs. I also appreciated that they give a Senior citizen discount. -
Review 32 (2024-06-27 - Rating: 5)
We were so happy with Addisons services today! He was very proficient and our new out door faucet was fixed with great weather proofing techniques l, to avoid future issues! Very grateful for his services and will recomend Maeser plumbing as a result! Thanks! -
Review 33 (2024-07-18 - Rating: 5)
My experience with Devon and dalton from Maeser has been nothing but Amazon ! These guys were able to fix a 3 month long problem that was a true nightmare for my family and I !These guys had patience, great service , they were professional and talked me through the entire step of the process! You guys are literally life savers - I couldnāt thank you enough !- Maeser well done with your employees -
Review 34 (2024-05-02 - Rating: 5)
Justin Laytart & Alex Hopewell weāre both great answered all my questions, walked me through step-by-step the process, were very professional, and completed the job very efficiently.Maesers team was very helpful after such a traumatic event. Would highly recommend. -
Review 35 (2024-06-03 - Rating: 5)
Excellent work! Their expert, Jesse, was there to resolve the problem, not sell me upgrades. He was professional, expeditious, and personable. I have had a few bad experiences with some big name plumbers in town, so there was some reservation on my part, not with Maeser. If they cant fix it, they dont charge you. -
Review 36 (2024-06-28 - Rating: 5)
Maeser sends a text message and gives you a call when thier on the way. They also including a picture and brief description of the tech serving my family. John did a thorough and awesome job of explaining the issue I had and how he would repair it. John also explained the invoice in detail. Ensured we could call for any further help or questions. Complimented and wished us well on our new home. John was very polite, friendly and most of all professional! Thank you!! -
Review 37 (2024-06-13 - Rating: 5)
Most pleased with my recent installation service provided by Nick and Justin. They were knowledgeable, efficient and respected my property. I definitely consider Maeser my preferred hvac vendor at this time and recommend them highly. I can not speak for the other services provided by Maeser at this time but will consider them for my future needs. -
Review 38 (2024-03-23 - Rating: 5)
The work was done fast, efficiently and it looks good. Saturday service, I signed up online at 11:30, and the plumber came to our house at 2:30. No more leaky shower head. -
Review 39 (2024-05-31 - Rating: 5)
Maeser has been a great company to work with and we were very happy with the quality of work done by our technician, Josh! He was thorough, answered all of our questions, explained everything in detail and it was a great experience. Our new dog even liked him! Thank You! -
Review 40 (2024-12-07 - Rating: 5)
12.5.24 service: Keaton was fantastic. He was friendly and respectful to my wife and kid. He made us feel like we were a very valued customer. This was a return for a repair that wasnāt done quite right a couple months prior. Keaton took pride in his work and it was important to him that we were happy and felt like an important Maesar customer. Very happy. Thank you.Rodney was friendly and made sure I understood everything that he was doing. Everyone Ive spoken to on the phone has been friendly and helpful. Weve used Maeser in the past and will continue to do so going forward. -
Review 41 (2024-05-10 - Rating: 5)
I was extremely impressed with the every service person that worked on our job. We had plumbers, flooring repair technicians, and someone to give a quote on some remodeling work. Every employee that I dealt with was exceptionally polite, courteous, knowledgeable, and exhibitive integrity and ethical behavior. The company sends information 30 minutes ahead of time about who is coming with a picture and tells you a little bit about the employee which I found to be both informative and refreshing! I consider this company to go above and beyond expectations. Thank you Maeser! I will happily refer their services without solicitation from friends and family is -
Review 42 (2024-11-05 - Rating: 5)
Excellent services and their service people are top notch. We have used them twice. Very pleased! Expensive but its done right the first time and they are on time. -
Review 43 (2023-05-26 - Rating: 5)
Aaron and partner did an amazing job installing my HVAC very quickly and professionally and I must add how knowledgeable they were.Maeser have a awesome group of team members and highly recommend 5 stars *****Pamela Garnett -
Review 44 (2024-07-06 - Rating: 5)
We couldnt have asked for better service. Freddie was very knowledgeable and very friendly. Explained everything that needed to be done before he did anything. Very friendly person even our dog liked him. Thank you for a job well done. -
Review 45 (2024-04-05 - Rating: 5)
My wife signed us up for the 5 Star Club program which she said sounded like a good deal. Well, she was absolutely right! First visit was for spring AC inspection and our technician Mikael was great. He was courteous and professional and made the recommendation for a repair without making me feel like I was just being sold something I didnāt need. The installation of the new item was scheduled and he came back out and finished the job when the part arrived. Perfect service, experience and the pricing was very reasonable.Recent cold weather and furnace decided to stop. Called back expecting a few days until they could get someone out but to my surprise, same day service. To top it off, I was fortunate enough to have Mikael again and he did another great service finding the issue. A few hours later, I have heat again.I absolutely recommend becoming a 5 Star Club member because the service is great from start to finish. Thanks Mikael and Maeser is lucky to have you on the team. -
Review 46 (2024-07-07 - Rating: 5)
Came out on a Sunday when we thought we had a major problem. Maeser has come out on multiple emergency/after hours calls for us and they have always been knowledgeable and honest. Itās wonderful knowing a plumbing service that wonāt take advantage of you when youāre in panic mode. -
Review 47 (2024-04-23 - Rating: 5)
My first and recent experience with Maeser brings to mind phrases like saved the day, to the rescue, piece of mind, outstanding service. Maeser was able to get me an appointment within 90 minutes of my call and completed the job accurately and quickly. The Technician, Keaton R. was very professional, considerate, patient and knowledgeable. Keaton very clearly answered all of my questions and explained thoroughly the work he would be performing. Honestly, Keaton was finished with the job before I knew it. Im completely satisfied with my first Maeser services and highly recommend. Thank you Maeser and Keaton R. for a job very well done. -
Review 48 (2024-12-03 - Rating: 5)
Mr Vincent was very informative and knowledgeable. To make an appointment was very easy that came out promptly did a good job would recommend them -
Review 49 (2024-06-23 - Rating: 5)
I am so pleased with my new hot water heater that John installed for me. John was very gracious and respectful in all ways. He explained everything I needed to know and readily answered all my questions. I would highly recommend him for any plumbing issues you may have. Thank you John! -
Review 50 (2024-08-21 - Rating: 5)
Maeser is terrific.Brian came out to deliver a quote for a blocked/collapsed sewer line. This is one super personable, highly intelligent young man. He took the time to run us through the details of the work and delivered a VERY competitive quote compared to another major provider. He also said they could complete the work by days end. Wow. Because the blockage was on the edge of the MSD responsibility area he graciously stayed around to provide counsel and see what MSDs determination would be so, if need be, Maeser could get going quickly. (MSDs team was excellent too, by the way.) Luckily (for us) MSD is taking care of the problem. But Brian and Maeser will be our go to guys for plumbing, hvac and electric in the future. Brian left us with a Maeser rubber duck, his card and a lot of good will toward the Maeser operation. Management should make sure it takes good care of Brian. -
Review 51 (2023-11-01 - Rating: 5)
Outstanding service provided by Steve Flatt. Cleared our blocked kitchen drain. Upgraded our drain pipes to make future service easier to access. Provided advice on best practice to prevent future drain blockages. Arrived at home 30 minutes are service call made. So far Maeser has provided the best plumbing service we have used. -
Review 52 (2024-09-05 - Rating: 5)
Needed a new Blower Motor for furnace, John B was fabulous, very knowledgeable made the process very smooth. Very much an asset to Maeser. Thanks Jeff -
Review 53 (2024-05-24 - Rating: 5)
Both Kevin and Doug were very professional, knowledgeable, thorough and patient with our questions. We highly recommend Maeser and will be returning as customers for a future plumbing install. And they came out same day to help troubleshoot a leaky basement. Five stars!! -
Review 54 (2024-06-26 - Rating: 5)
Jim with Maeser plumbing was awesome to work with. He was kind and patient as I explained the problem. He then explained to me what was going on, corrected the problem and educated me on my appliances. He gave 5 star service and I will reach out to Maeser again should I have any other plumbing needs. -
Review 55 (2024-05-11 - Rating: 5)
We had two new Carrier heat pump systems installed and were very happy with the whole experience. Our salesman Sterling was great and patiently walked us through our options. The installers Nick, Noah, and Nick were courteous and professional and worked hard throughout the day. My wife and I are very pleased with the professionals at Maeser. -
Review 56 (2024-12-26 - Rating: 5)
Ive had Maeser out for a couple different jobs and Landon and Logan were great. 5 star service! -
Review 57 (2024-05-02 - Rating: 5)
Same day service for a stopped up kitchen drain line. Jessie was prompt, efficient and explained his assessment of the plumbing issue. He added a clean out and rodded the line. He was friendly, courteous, and explained project and gave me a price quote before beginning. Good job! thanks! -
Review 58 (2024-07-15 - Rating: 5)
Addison did a wonderful job of fixing my problems. He was very knowledgeable about all the questions I had for him. Thank you to Addison and the Maeser team for their outstanding work. -
Review 59 (2024-04-09 - Rating: 5)
Mark from Maeser Plumbing was fantastic! He was able to get my tub drain unclogged and recommend that I look into replacing some parts in the near future. I also enjoyed that the company sent me a little bio and a picture of my tech before hand so I knew who was coming into my house. Great service worth every penny. -
Review 60 (2024-07-01 - Rating: 5)
What a great experience! I had a badly leaking toilet which needed a new seal gasket. It was replaced quickly at a fair cost....no further issues. Tommy was competent, professional and a very nice person.Thanks Maeser!! -
Review 61 (2024-04-26 - Rating: 5)
Anna did an amazing job! She was super easy to talk to and work with. She was very knowledgeable and paid very close attention to what we would like to have done. Excellent at her job!! Hoping that the estimate falls within our budget. -
Review 62 (2024-07-12 - Rating: 5)
Great service from Collin and the rest of the Maeser team! We had a new unit installed within 24 hours of calling them, so weāre happy with the timeliness and great service! -
Review 63 (2024-12-13 - Rating: 5)
Cory B. was very thorough with my repair. He answered any questions I had and went above and beyond to make sure my heat was fixed that day! -
Review 64 (2024-04-15 - Rating: 5)
I had someone come out from Maeser on Thursday he cleaned the outside unit. Iām going to leave it at that because this 5 star review is geared towards the employee that came out today (Monday). Unfortunately Sunday not even 3 days later the air was out again so John B came out today. He went above & beyond checking everything inside the house & the outside unit as well. He was very informative, helped me weigh my options with my freon being almost completely out & he got the job done in great timing & came earlier than my scheduled time as well. John was great to work with & I hope when you call Maeser heās the one to come out for the job. Iām a member with this company so Iāll always call them before anyone else, hopefully if I have to call them in the future John will be the one sent back out here. -
Review 65 (2024-05-28 - Rating: 5)
We are well pleased with Maeser. We called them late yesterday afternoon and they had Steve Flatt here the very next morning. He not only did a good job and repairing our commode, but also checked our other appliances to see if they needed any repairs. If you need a good plumber, ask for Steve Flatt at Maeser. -
Review 66 (2024-05-21 - Rating: 5)
The technician, William called before arrival to let me know he was on the way. Arrived on time. William was exceptionally professional and courteous. Showed me what the issue was, provided a solution and a reasonable price to correct the problem.I would highly recommend Maeser Plumbing. -
Review 67 (2024-06-15 - Rating: 5)
Great service call! Iāve come to expect that from Maeser. Keaton was prompt, professional, courteous, knowledgeable, and he talked me through the job he was about to do and cost, depending on how big or small the job turned out to be. It turned out to be a small plumbing job and he was done in ten minutes.Iām very pleased with this service appointment. Couldnāt have been better. Five stars. -
Review 68 (2024-03-19 - Rating: 5)
Josh is an excellent rep for your company. He was very polite, called before he came and answered all our questions. Seemed to understand what we needed and quickly gave an estimate. Also replaced some toilet parts quickly. Would be glad to ask for him in the future. -
Review 69 (2024-06-05 - Rating: 5)
Wasim did a great job explaining everything he did before and after he did it. He was very polite and professional and took care of our plumbing issues. Dont know if pricing is reasonable or not because I dont really have anything to compare it to -
Review 70 (2024-07-09 - Rating: 5)
Brian was awesome! He was friendly and Knowledgeable! He offered advise and his opinions to my what have been at least 100 questions!! Thanks again Brian!! -
Review 71 (2023-05-11 - Rating: 5)
Joe Hesler did a great job for us installing our Liberty SJ10 sump pump backup system. He was professional and friendly. -
Review 72 (2024-03-20 - Rating: 5)
Freddie Stone was absolutely wonderful. When he first came and appraised our situation, he gave us the best advice and let us think about it. It wasnāt long till we realized the wisdom of his experience.The next day we took action, and had Freddie Stone install our new water heater. He did an excellent job, made sure everything worked correctly, cleaned up everything, and even explain how things work. I would recommend Freddie Stone to anyone that has a plumbing problem that needs to be fixed. -
Review 73 (2024-03-27 - Rating: 5)
I was very pleased with the overall service provided by Maeser. They were quick to commit and make an appointment for the next morning. It is difficult to find vendors who work on food trucks. Jesse was very knowledgeable even though he said it was his first food truck . After showing him my issue he was quick to diagnose the problem. He had all the tools/parts to fix the problem and finished the job in just over and hour. He explained everything as he was working as well. Jesse was very professional and I would highly recommend him and Maeser for your plumbing needs. -
Review 74 (2024-06-06 - Rating: 5)
Iāve relied on Maeser Master Services for various plumbing issues across multiple properties, and each time, theyāve been a reassuring presence during stressful situations. Despite the challenges of reaching out amidst ongoing events, they consistently respond promptly and professionally. Recently, we encountered a recurring problem in one of my properties, which had previously been addressed. Keaton, the technician who came out today, demonstrated exceptional expertise and communication skills. He patiently explained the underlying issues and presented viable solutions, effectively alleviating the tension of the situation. I appreciate Keatonās professionalism and Maeser Master Servicesā commitment to customer satisfaction. While I typically seek multiple quotes for plumbing services in the Louisville area, I now feel confident relying on this company for all my future needs. -
Review 75 (2024-05-06 - Rating: 5)
Freddie with Maeser went above and beyond! First, the company and Freddie were flexible and willing to work with my schedule! A different company I had contacted first was not willing to do that! Iām so glad I found Maeser!Freddie was outstanding and professional! He was friendly and knowledgeable and respectful of my property. He went above and beyond, I really appreciate it! -
Review 76 (2023-07-21 - Rating: 5)
Its hard to find a good plumber and one that is professional and does the work to standard. If you have the same sentiments Maeser are the ones for you. They Installed a compression valve on less than 20 min they were in and out. I would recommend to anyone. -
Review 77 (2024-02-01 - Rating: 5)
Wasim Maullem and his partner were sent to my home to replace my kitchen faucet. They were totally professional and very efficient!I will recommend your company to everyone I know! -
Review 78 (2024-04-14 - Rating: 5)
John Druin is an exceptional plumber who recently helped me examine a major plumbing issue.I have worked with John before and his expert knowledge was equally as evident this time as in the past. He quickly diagnosed the problem and provided clear and concise explanations of what needed to be done to fix it. His professionalism and attention to detail were commendable and greatly appreciated. John patiently answered all of my questions and explained each solution in a way that was easy to understand. It was clear that he wanted to ensure I was fully informed.Thank you, John! -
Review 79 (2024-06-22 - Rating: 5)
Approximately 6:15 PM Friday, June 21, 2024, I discovered our kitchen sink was leaking drain water and sewage into the cabinet underneath the sink, apparently due to defective workmanship. I immediately called Maeser Plumbingand within 40 minutes a service technician arrived. The repairs took approximately three hours but the work was performed to my satisfaction and I would certainly use Maeser again if the occasion required. -
Review 80 (2024-06-12 - Rating: 5)
Landon did a great job. I can always count on Maeser to have someone available to send out when there is an emergency.I just dont know if we can use Maeser in the future on our rental properties due to your prices being so high.May Team Realtors -
Review 81 (2024-05-17 - Rating: 5)
Maeser Plumbing, Heating, and Cooling. These guys are without question a tier one professional service. They kept me informed via phone, text and email. The personnel (Stirling, Justin, Steve, Dalton, Edwin, Collinās, Doss, James, Cameron and Robin via phone) are ALL professional, courteous and knowledgeable. The quality and value of their work is a solid investment as opposed to an expense with other services Iāve utilized. I definitely recommend them to my friends and I will call on them again for my future needs as well. -
Review 82 (2024-12-21 - Rating: 5)
Jim Kuzirian was the best! Fast and friendly service. He sure knows what heās talking about. Thank you Maeser !! -
Review 83 (2024-04-29 - Rating: 5)
Jim was absolutely wonderful! Our family had been stood up by another local plumbing company and Maeser was able to help up even though we call after 2:30 p.m. on a Sunday. Jim arrived and worked to get out drain line from the house unplugged and flowing. He was the consummate professional (highly skilled and was able to explain so much to me as someone not familiar with the plumbing trade) and so kind to me and my daughter. I am so grateful of Jim and Maeser has earned our trade business going forward. -
Review 84 (2024-04-10 - Rating: 5)
Freddie S is the best! I called to get an estimate for a water heater install/removal and expected to get one of those 2-4 hour windows a couple of days from when I called. Well, I got a call back that someone could be there in 30 minutes. My tech was Freddie. He went over everything and showed me options of what I would need. He didnāt try to upsell me or get me to buy things I didnāt need and also helped me with a water hammer issue I was having with my washing machine. Another company said I need a regulator valve and expansion tank. Freddie said our water pressure was fine and those items wereāt necessary. Anyway, Freddie picked up our water heater and installed in a few days after my first call. He installed it very quickly and professionally and cleaned up after the job. He stayed to make sure we had hot water before he left as well. I have been ripped off or attempted to be ripped off by lots of companies but not this time! You donāt find honest hard working people anymore, but Iām glad I was lucky enough to get Freddie! I would definitely recommend him for any plumbing issues and more as he is very knowledgeable! Thank you Maeser for hiring a good one! -
Review 85 (2023-12-07 - Rating: 5)
Max from Maeser did an excellent job today. He arrived in a timely manner after calling to tell he was on his way. He addressed my tilting air conditioner unit quickly and charged less than quoted since he finished more quickly than even he expected. I appreciate his professional, timely service and his concern to charge a fair price. Exceptional young man! -
Review 86 (2024-01-14 - Rating: 5)
Called in, they were able to send out a qualified professional in a reasonable amount of time on a holiday weekend with questionable weather. Services needed and cost were explained up front and very fair. Service professional did an exceptional job and was done in a reasonable amount of time. Home was cleaned up and looked as though we never had a problem. Impressed, thankful, and happy with service provided. Will use again. -
Review 87 (2024-05-09 - Rating: 5)
Jason Smith arrived this morning to replace the PVC running in the ceiling of my finished basement. The run of PVC was not in the correct position to drain correctly and has been causing severe clogs in my two bathrooms and backing up into both tubs as well. On the visit last week, the likely issue of the clogs was narrowed down in the basement ceiling.Today, Jason removed the drywall as carefully as he could to access the main exit line. He replaced the cheap builder grade plastic straps with better quality metal straps, resulting the correct angle. He removed the urine protein deposits and ensured the hookup was complete with no leaks. He even lined up the pieces of removed drywall in order so that it can be reinstalled easier. He explained what he was doing through the day and was so kind to me and my dog.Overall, I am wholly satisfied and so appreciative of the quick service and detailed action plan that resolved my plumbing issues.Thank you so much to Michael Seckman, Brian Alvey, Jason Smith, and the customer service representative that scheduled my initial service (ensuring that a technician would be out on the day of my Saturday late afternoon call). I will be sharing my complete satisfaction with my friends and family - thank you, thank you, thank you! -
Review 88 (2024-05-28 - Rating: 5)
The customer service is excellent. Very reliable! The service technician called to let me know he was on his way out. Very courteous. A part needed to be replaced. Photos were taken to show the nature of the problem and the job was completed immediately. -
Review 89 (2024-06-14 - Rating: 5)
Joe Hesler from Maeser Plumbing exceeded our expectations with our recent tub/shower remodel! From the initial consultation to the final touches, Joe demonstrated outstanding professionalism, skill, and attention to detail. He listened carefully to our needs and provided expert recommendations that enhanced the overall design. The workmanship was impeccable, and the project was completed on time and within budget. Joeās friendly demeanor and dedication to quality made the entire experience a pleasure. Our bathroom looks amazing, and we couldnāt be happier with the results. Highly recommend Joe Hesler and Maeser Plumbing for any remodeling projects! -
Review 90 (2024-04-26 - Rating: 5)
Maeser is an exceptional group. I was able to schedule next-day service without issue, the employees (James and Wasim most recently) are personable, knowledgeable, and incredibly efficient. Great service is clearly a top priority. Reasonably priced. Im now a loyal customer and while I dont look forward to issues with my home... I do look forward to working with Maeser when those issues inevitably arise. -
Review 91 (2024-03-25 - Rating: 5)
Gabe did an Awesome job. Very professional and knowledgeable. He was very informative about our up coming duct cleaning as well as on our new furnace and A/C installation. He made sure to cover everything we needed to know. Gabe is an Excellent technician and customer service representative for your business. Thank you. -
Review 92 (2024-05-01 - Rating: 5)
Landon Culver was an incredible guy to work with. He came out very quickly after contacting Maeser with an emergency plumbing issue, carefully listened to my issue, and after assessing the situation he tried a few things and the fix to my issue was quick and less expensive than originally thought. I would definitely call Maeser and request Landon again. You dont find knowledgeable and trustworthy repairmen too often, and I was lucky for this positive experience. -
Review 93 (2024-04-02 - Rating: 5)
William went over and beyond for our comfort! He did more than we are experienced with other suppliers! We felt safe and secure with his advisement, treatment and contribution to finding the cause of our issue. I could not have asked for someone better or believed someone could be better! Anything in the future that may happen-I hope he is the one to service us! -
Review 94 (2023-12-23 - Rating: 5)
Addison showed up in a timely manner, updated me in any particular situation, and left the worksite in good condition. He was cordial and a very competent tradesman. I would call again. -
Review 95 (2024-04-12 - Rating: 5)
Maeser was so great to work with! They took care of an urgent plumbing matter and did it for a very affordable rate. I checked on a couple other plumbers and Maeser was faster in responding and far mor affordable than another major brand name plumber in town. I will never call anyone but Maeser from now on for all my plumbing needs! -
Review 96 (2024-02-10 - Rating: 5)
Jim did a great job! He was personable, understood our request and did great work. He was running a gas line and made sure all the other lines were working properly prior to leaving. Would definitely recommend him. -
Review 97 (2024-12-12 - Rating: 5)
Tyler & Josh did a excellent job , 100% great , will definitely use Maeser for ever -
Review 98 (2020-05-15 - Rating: 5)
Received amazing service from Maeser and their Tech - Cole N. He was polite, respectful, and did a superb job replacing my faucet. The price compared to the other companies were far superior. Would highly recommend for all your plumbing needs. A+. -
Review 99 (2024-06-25 - Rating: 5)
Excellent experience! Techs arrived at 8:30 amand worked non-stop till 4 pm. Techs were very professional and kept me updated at every stage of install. Highly recommend Maesar! -
Review 100 (2023-12-22 - Rating: 5)
I had somewhat a plumbing emergency. I had seen their advertisement on TV. So I called them and made a quick appointment. They came a few hours later and fixed my problem. At a very reasonable price. The Service Person was courteous and complete Professional. I was more than satisfied with His work and service on what was somewhat a difficult job. I shall return. Thank You. -
Review 101 (2024-01-05 - Rating: 5)
I am very pleased with the service I received today. I was called about my request for service in a very timely manner. We were able to pick a time that was very convenient and the service technician, Logan Druin, showed up on time and did a very good job.He identified himself when he arrived, was very pleasant to deal with and knew his job quite well. He worked in a timely fashion and took care of what was needed. I found the rate to be reasonable which is unusual these days. -
Review 102 (2023-08-21 - Rating: 5)
Came in , went right to work did a good job in unclogging my kitchen sink good job!!! Taking him about 36 minutes to do that job and very knowledgeable. -
Review 103 (2024-09-13 - Rating: 5)
Have always been extremely impressed with Maeserās services. John B was a great technician and would highly recommend for future work, thanks! -
Review 104 (2024-02-29 - Rating: 5)
I am so pleased to give Maeser a 5 star rating!! After having a less than pleasant experience with another local plumbing company we are very happy with the favorable outcome with Maeser! Their honesty and integrity are top notch! We highly recommend them for professional and quality service! -
Review 105 (2024-06-07 - Rating: 5)
Freddie was very friendly and diagnosed the problem with my leak immediately. He even gave me the best money saving options available. I wouldnāt hesitate to use him again in the future. -
Review 106 (2024-04-11 - Rating: 5)
Jordan was smart, in control, very thorough and professional.He made us aware of what to expect and informed us as the job progressed.Canāt say enough good about him and his crew. Thanks for everything. A great experience. -
Review 107 (2024-01-24 - Rating: 5)
We have been loyal and very satisfied Maeser customers for over 20 years. Outstanding same day service to replace a broken water heater. Wasim and his colleague were on time, experienced, and thoroughly explained what was wrong and what we needed as a replacement.Well done. Very well done. -
Review 108 (2024-06-08 - Rating: 5)
James was professional and quick in getting my backed-up plumbing lines cleared. He cared about cleanliness and how he left my house as well. Thank you for correcting the problem and being available to do it on a Saturday! -
Review 109 (2024-01-29 - Rating: 5)
Doug was very polite and professional. He listened to my description of the problem and went to work. After he looked at the situation he showed me pictures and described exactly how he was going to fix it. He was quick, efficient and very respectful. We were very satisfied with his work. -
Review 110 (2024-04-25 - Rating: 5)
Alex and Justice were wonderful. They were quick, professional and left a very clean work area. They are a credit to your company as well as all of the staff my wife and I dealt with. You have made life long customers of us!!! -
Review 111 (2024-06-03 - Rating: 5)
We are very satisfied with our experience at Maeser due to Jim. Not only was he professional and knowledgeable he was personable. We felt in good hands with him. So glad our issues are solved, thanks Jim! -
Review 112 (2020-08-29 - Rating: 5)
Thank you Maeser! Your guys were here almost immediately, professional and extremely courteous and helpful. The leak was found right away and cause of the issue identified within minutes. Steady water from my upstairs bath was leaking through the ceiling in my kitchen!!! Maeser you guys saved me and I wonāt soon forget, I will highly recommend you to all my family and friends. -
Review 113 (2024-12-09 - Rating: 5)
Landon was very clean, professional and knowledgeable about the job answered all questions that I had. Great job. -
Review 114 (2024-05-15 - Rating: 5)
Sterling was a very courteous and knowledgeable representative of his companies. He was sure to respect my home by using foot coverings as we went in and out. All of my questions were answered and I felt like its someone I can trust to do business with.Update 5/15/24My ductless unit was installed yesterday and today they got the wifi modules in stock and immediately came back to add the upgrade. All servicemen were knowledgeable and professional (Nick and Gabe are the names I remember). Couldnt be happier doing business with them. -
Review 115 (2022-12-12 - Rating: 5)
Talked to Susie on the phone set up the initial consultation with Measer. William Vincent and his helper showed up the next day gave a quote and they replaced the water heater the next week. Everyone was professional and courteous from start from the phone call to the finished job. William Vincent was knowledgeable, professional, courteous and trustworthy. Completed the job in a couple of hours of replacing the water heater. They will be called again for my plumbing needs. -
Review 116 (2024-05-25 - Rating: 5)
Excellent work by installers. Austin and Noah made sure work was done in a very professional way. They took pride in the job done. They kept me informed of any issues they found and made sure things were repaired. Highly recommend them when install is required. John our tec found problem with old unit. Made recommendations with Cody insurring unit was installed -
Review 117 (2024-06-25 - Rating: 5)
This review is for the Haas home on Tyson Place not the home of my daughter pictured above.Service was excellent. The plumber was very professional and knowledgeable. -
Review 118 (2024-07-12 - Rating: 5)
Prompt, professional, friendly assistance from office staff to service personnel. Solved my issues same day. Really appreciated calls with ETA, and texted photos of staff so know when/whom to expect. Highly recommend! -
Review 119 (2024-03-01 - Rating: 5)
Canāt ask for better or more professional service. Had to have two new toilets put in. They handled it without a hitch. Got it done within a couple of hours. I sent him online message at 7:30 this morning. They were there by nine and finished by two. Tom was a great service representative and was extremely professional and thorough -
Review 120 (2024-05-15 - Rating: 5)
Elijah called ahead as promised and arrived on time. He asked to see the old equipment and explained he would begin the removal process. He kept me informed and when a problem arose later in the day was quick to advise me. Elijah went for a replacement part and returned to fix the issue. A very polite man and good at his job. -
Review 121 (2024-06-05 - Rating: 5)
Mac worked to get all our jobs done in one day, even staying late because another contractor showed up very late. The work was all completed satisfactorily, and everything cleaned up and ready to go. Highly recommend Mac and Maeser Plumbing! -
Review 122 (2023-11-20 - Rating: 5)
William came out to give an estimate on replacing a water heater for us. It was going to be extremely challenging to replace it, and he indicated fixing ours would be a better option. The fix was low cost and done in a few minutes. I appreciate his honesty and friendliness. would recommend -
Review 123 (2024-05-30 - Rating: 5)
Very knowledgeable and helpful. I always use Measer because their technicians like Larry Taylor Jr. explain not only what they are doing but always have helpful advice on maintaining our plumbing to last us for years down the road. And they are VERY competitive with their pricing. Thanks Taylor! -
Review 124 (2024-06-04 - Rating: 5)
Great experience, James did and excellent job. He was very kind and helpful with any questions I had. The water heater works great and he provided quick and outstanding service. Thanks -
Review 125 (2024-05-20 - Rating: 5)
We were very satisfied with the service of Mousa Muallem in taking care of a problem we had with our hot water heater. He was cordial, knowledgeable, and knew how to fix the issue in a short time. We were grateful that the cost was reasonable also.Have used Maeser for a long time, and will continue to do so in the future. They are always there when we need them. Thank You . . . -
Review 126 (2024-06-26 - Rating: 5)
William was very knowledgeable during the install of a water conditioner system, disposal and icebox maker connection, which was on the opposite side of a wall. He provided multiple tips and was easily accessible via phone with any additional questions. -
Review 127 (2024-06-13 - Rating: 5)
Wonderful. Very good fixing the problem with a great demeanor and attitude. Easy to talk to. Completely satisfied with their service over the years. Highly recommend. Thank you Addison. -
Review 128 (2023-10-25 - Rating: 5)
My entire experience with Maeser Master Services was enjoyable. I was able to get my plumbing issue fixed the same day I called for an appointment. Jacob Kelty, the technician, arrived within the time frame I expected. I was informed when he was on his way through a phone call and text. Jacob was able to identify the plumbing issue, assess its complexity and find a solution. He was polite and considerate throughout the process. I felt completely comfortable and was able to continue to do my work as Jacob did his. Thank you very much. -
Review 129 (2024-06-18 - Rating: 5)
Lucas snd Sion performed a cleaning of the AC and heating vents today. They both were friendly, professional and they kept me informed as they worked steadily as a team throughout the house. I feel that I certainly got my moneyās worth and this was verified with before and after pictures of the vents.I have been using Maesers for several years and will continue to do so for my HVAC needs. -
Review 130 (2023-11-13 - Rating: 5)
Jim called me prior to our appointment and advised he was on his way. Once he got here, he was giving me a lot of tips and insight of Louisville Water Company, showcasing safety and maintenance. He did a series of tests to make sure that our backflow was functioning properly. He suggested to make a copy of the Maintenance report that he completed. He was very thorough and kind. I will definitely use Maeser in the future. -
Review 131 (2024-06-06 - Rating: 5)
Jason Smith did an excellent job today replacing our commercial water heater. He did a great job and was respectful and professional. Thank you, Jason and Maeser, for the quick service. -
Review 132 (2024-04-17 - Rating: 5)
Fantastic service! The technician, Wasim, was at my house within an hour of my call and had replaced my leaking water heater with a new one in no time at all. The lady that took my call was also very helpful and referred me to a restoration service to assist with my clean up at a discounted rate. -
Review 133 (2024-06-14 - Rating: 5)
Gabe was kind and professional! He kept me informed on what was wrong with my AC unit and got everything repaired. He even noticed two wasp nest near the unit that could of hurt my children and took care of the nest! Someone needs to give him a raise and promotion! -
Review 134 (2024-05-25 - Rating: 5)
Mike was courteous, respectful of our home. He did an excellent job and cleaned up the work area after finishing. He fixed our drain and now we have functioning sink. -
Review 135 (2024-03-28 - Rating: 5)
Mark and Josh did a great job. They diagnosed the problem and took extra steps to ensure we werent having something serviced when the problem was elsewhere. Great job, fellas! We will definitely use Maseser again for our needs. -
Review 136 (2024-06-24 - Rating: 5)
I called Maeser with a plumbing issue at 10 minutes to 9. By 9:20 the technician called and was here within 5 more minutes. Thats great service. He was nice and fixed the problem. -
Review 137 (2024-02-01 - Rating: 5)
I had a great experience with Maeser Plumbing and Taylor (Larry) was excellent. He took the time to listen to me regarding the issue and also let me know my hot water heater was likely close to end of life. This helped me ensure that I budget for a likely expense in 2024. -
Review 138 (2024-01-01 - Rating: 5)
Jim K was hands down the best plumber I have ever worked with. Knowledgable, friendly, and walks you through everything hes doing and why! Its nice to feel like someone really cares and not just out to get your money!Ive used this company several times both in professional and personal circumstances and always highly recommend! -
Review 139 (2024-02-08 - Rating: 5)
William Vincent is my tech that came out to look at my issues. He is very knowledgeable in his profession and can easily communicate what is going on and what needs to be done to fix the issue. He is also very thorough in his work.I highly recommend calling Maeser Master Services for your plumbing needs! -
Review 140 (2024-05-13 - Rating: 5)
The technician Keaton was so polite and knowledgeable.He explained the problem and answered all questions that l had.And of course, he fixed the problem.Ill definitely call him again and recommend him for all my friends.Thank you! -
Review 141 (2024-01-21 - Rating: 5)
They were the only ones who could get to us same day when our pipes were frozen and it was 7pm. Amazing people and very great, honest company. Always good people that come to the house and makes it easy to come back. Mike downs was friendly and really cared about fixing our issue. Thanks so much. -
Review 142 (2024-04-25 - Rating: 5)
Fantastic service by Brian helping me with identifying the integrity of a floor drain and downspouts for drainage on the property. Came very well prepared and was super knowledgeable! Would recommend to anyone in need of a plumber and Iāll be using these guys again for a future project soon. Thank you Brian -
Review 143 (2024-03-06 - Rating: 5)
Wasim and Moses were very prompt and professional. We own a Bed & Breakfast and we had a hot water tank start acting up, which is problematic when guests dont have hot water. I called Maeser at 10 am and by 1:30 the new hot water tank was installed. I was thrilled that this issue didnt negatively impact our guest rooms through the weekend. This was a great experience from the booking agent through the installation. -
Review 144 (2023-11-08 - Rating: 5)
I had excellent service from the beginning to end. The problem was explained to me and promptly repaired . The gentlemen were very kind and helpful as I am recovering from illness and use a cane. Stairs were involved and they assisted me both up and down. They did everything one could possibly expect for a service call and even more. I am very impressed with the Maeser company, having had a huge job done by them at my residence several months ago. My professional was Moussa Muallen and Moses worked with him. Both great . -
Review 145 (2024-05-25 - Rating: 5)
The representative did a great job. He wa very knowledgeable, and made our experience wonderful. My husband and I would definitely share our experience with friends and family. -
Review 146 (2024-12-02 - Rating: 5)
Shaun was wonderful I couldnt have asked for a better plumber. -
Review 147 (2024-06-10 - Rating: 5)
Jack, you are amazing. Not only are you professional, you are friendly, diligent and you got the job done right and in good time. Thanks again. I recommend Maeser to anyone with plumbing needs in their home. ššššš -
Review 148 (2024-06-13 - Rating: 5)
Keaton was an Excellent technician, very knowledgeable and explained everything very well. He made me feel very comfortable with my decision to use Maeser. -
Review 149 (2024-01-26 - Rating: 5)
Logan did a great job with replacing our sump pump especially given it was close to midnight. He went out of his way to locate a new pump. He had a positive attitude and didnāt mind that I watched and asked lots of questions. -
Review 150 (2024-04-27 - Rating: 5)
They are professional, knowledgeable, and easy to work with. I am amazed, based on previous experiences with other companies, how responsive Maeserās is as a business. They are reasonable and courteous as well. In particular, Freddie did an amazing job with a number plumbing needs. I will definitely refer to Maeserās for any future needs! -
Review 151 (2024-05-29 - Rating: 5)
William was exceptional.Well done! Maintained a clean workspace as well as meticulous cleanup upon completion. Like other Maeser associates. I can fully recommend Maeser to anyone who might need any of their myriad of services! -
Review 152 (2024-03-13 - Rating: 5)
Keaton came over and fixed the toilet. He did an excellent job. Personal young man. Highly recommend him. Just wish he had a calling card so I could remember his name if I needed him again. 5 stars! -
Review 153 (2024-02-12 - Rating: 5)
I spoke with our service provider, Brian, shortly after his arrival to let him know how confident he made me feel. We had a major issue that could have shut us down, but Brian assessed the issue quickly and returned us to operating status effectively. -
Review 154 (2024-04-05 - Rating: 5)
Excellent service. Arrived promptly and completed the job quickly and effectively. Explained the repair and reviewed alternative solution (new hot water heater)including answering my many questions with patience. Also was very friendly. -
Review 155 (2024-04-29 - Rating: 5)
Wonderful company!! Everyone Iāve worked with was incredibly helpful and kind. They came out to diagnose a lot of issues with our HVAC and we decided to replace it. Great price on replacement! Very satisfied with everything. Look forward to working with them again. Thank you Nick, Colin, Codey, Jon and Belongo! -
Review 156 (2024-03-29 - Rating: 5)
The service team arrived on time. They were extremely professional and knowledgeable. The work was done fast and efficient. Big respect for Maeser and my Comfort Advisor Sterling Boren personally. -
Review 157 (2024-04-24 - Rating: 5)
Outstanding service from Maeser today! Our technician (Landon) was very courteous, arrived promptly and answered all of our questions. Quality and professionalism of water heater installation are exceptional-thanks, Maeser! -
Review 158 (2024-02-29 - Rating: 4)
Jack Holder did a very good job. He explained everything fully. Made good recommendations. Pleased with his work. Price not so much but that is the company and not him. -
Review 159 (2024-07-14 - Rating: 5)
Addison came out to repair an issue with our kitchen sink on a Sunday. He did so quickly and professionally; everything works great now. The service charge (even on a Sunday) was very reasonable. We have used Maeser a number of times for plumbing services and have always been extremely happy with their services. Highly recommend them! -
Review 160 (2024-02-02 - Rating: 5)
Brian did an excellent job fixing my unusual plumping issue. He was knowledgeable and explained what was happening and how he would fix it. Maeser Plumping was able to service me the same day I called. Other plumpers were a week out. I will recommend Maeser to family and friends. -
Review 161 (2024-02-02 - Rating: 5)
Josh was our master service tech today and he solved our water pressure problem quickly and efficiently. He noticed a non working water turnoff and fixed it. We would not have found that out until we were in a bad spot so we were very grateful. He explained carefully the things that were wrong and how he would fix them. Yes I would recommend Maeser Services and Josh Kayce for any of your plumbing needs. -
Review 162 (2024-01-17 - Rating: 5)
Dalton came to my home and was the nicest, most reliable, and patient person ever! My pipes were frozen and he thawed them out in perfect time. Would 100% recommend Maeser Plumbing! Iām so happy to have running water again :)) -
Review 163 (2023-07-06 - Rating: 5)
Mike was very pleasant to work with. He was friendly and respectful and explained everything he did step by step. The work he is did was excellent and he cleaned up so well that you couldnt even tell he had been here, except that he had fixed our issue.Max came out this time on a different issue and was just as nice and professional. He explained the issue and fixed it quickly. -
Review 164 (2024-07-03 - Rating: 5)
Thank you Cole. Cole took the time to look at the pipes leading from my bathroom sink to determine the ongoing issue, not just snake it. He arrived on time, was friendly and gave me an estimate of future work needed. -
Review 165 (2024-05-24 - Rating: 5)
The service techs you sent out to install my air condition unit did an outstanding job. Nick Lockard and the other tech whoās name escapes me at this time. Outstanding techs doing outstanding work. Thank You for sending them. -
Review 166 (2024-04-09 - Rating: 5)
I had a plumbing problem I couldnt figure out how to fix. Called a friend whos full time job is Handy Man to solve my problem. He made a fix just wasnt the right one. I gave up and called Maeser who had previously installed a water heater and I was very pleased with their work. Keaton arrived in the time frame I was given and immediately went to work. He found the problem in record time and the repair was top notch. I formally give up on plumbing and will call Maeser and request Keaton. While here he was polite, kept everything clean, and as I said earlier his work was top notch. -
Review 167 (2024-04-11 - Rating: 5)
Mike Seckman & Devin were Great!! After Initial Sticker Shock of $564. for Installation of New Faucet (we bought last pm) w/ new shutoff valves (they supplied) & reinstall of existing Disposal & Drains things proceeded smoothly.. Very Professional & Friendly considering the knee jerk reaction to my sticker shock that could have prevented job completion. Mike took my Reaction in stride & was very Diplomatic in his Response which led to a nice dialogue between us.. He explained everything very nice & clear which demonstrated to me he wasnāt a Rookie..He was very Patient with his Apprentice as well & I have Mentored in the Military so I know a few things in this area.. They were also very Polite & Animal conscientious as well.. I asked for business cards & will ask for them in the future. Recommending them for future projects that may arise within my Circle as well..Thanks Guys!! Sincerely, Richard & Sarah Pitt -
Review 168 (2024-01-24 - Rating: 5)
I had some plumbing work done today (Tuesday 1.23) by Masers. I made my appt online (super easy), then had to reschedule it and called. The receptionist was polite and helpful. The plumber (Brian) was so professional, agreeable, quick working and mindful of my home. The price was more than fair and Id 100% use them again! -
Review 169 (2024-07-12 - Rating: 5)
Wasim was a pleasure to work with. He arrived promptly and was very professional and courteous! He was a joy to work with and have at my home š -
Review 170 (2024-01-20 - Rating: 5)
They did a great job. We had a blocked sewer line on a very cold Saturday afternoon. Michael came right over, fixed the problem and cleaned everything up after he was done. Highly recommended! -
Review 171 (2024-02-16 - Rating: 5)
Used Maeser Plumbing after waiting all day for another plumbing company only to be informed that they wouldnt be able to make it until tomorrow. Called Maeser and plumbers showed up soon after that. Both plumbers were very courteous and efficient. An excellent job was done by both of them. Will definitely use Maeser for my plumbing needs. -
Review 172 (2023-01-10 - Rating: 5)
Josh was great . He and his assistant stayed late to finish installing a new hot water heater. On time, very professional, pleased overall -
Review 173 (2024-04-12 - Rating: 5)
Addison is an exceptional plumber! Excellent service. Thorough. Explained things at each step. Respectful. Personable. Worked long days to get my service back. Thank you! -
Review 174 (2024-07-09 - Rating: 5)
Excellent Service. He really explained everything clearly and thoroughly. Price was very fair. Elijah is awesome, -
Review 175 (2024-07-10 - Rating: 5)
A big thank you to Jack Holder from Maeser Plumbing for the rapid response. He quickly diagnosed the difficulty and replaced our faulty pump. -
Review 176 (2024-05-15 - Rating: 5)
This is the 2nd time weve used Maeser Master Services. They did an excellent job the first time so we called them back today. They did an excellent job today as well. I highly recommend this company.. -
Review 177 (2024-05-20 - Rating: 5)
Maeser Plumbing, Heating & Cooling Technician James Yevick saved the day!On 5/10/2024 my husband and I discovered a strong smell of gas in our living room and contacted LG&E, they arrived within 15 minutes. We were to contact our plumbers, after multiple trips to our home and failing inspections by LG&E for gas leaks multiple timesa being told repairs were completed and tested! After new gas lines and repairs were āCompletedā our home continued to fail LG&E inspection this time due carbon monoxide gas detected at unsafe levels when the gas was turned on and gas water heater turned on. We were in a crisis, almost 7 days without hot water. My current plumbing company didnāt have anyone available till Maybe Saturday so I contacted Home Depot online, filled out a short questionnaire and submitted my request for a tankless, gas water heater that vented outside the home via PVC for immediate installation. I was contacted within 30 minutes via text. Maiser Plumbing responded with appointment for the work next day with a solution for all our needs. Our technician James Yevick from Maeser Plumbing, Heating & Cooling is on the way! Your personal safety is our priority, so please let us know if there is anything we can do to accommodate your needs. If anyone in the home is feeling ill, please let us know so we can take extra precautions to keep everyone safe. James gave logic and knowledge to our come up with a solution. We had continuous hot water within hours of the new tank! installation. Knowledgeable, Experienced, Master Plumber James Yevick finished the install, tested, and cleaned work area within 1/2 a day and I was able to have gas restored immediately after contacting LG&E. I am more happy! I am Grateful for the expeditious, professional work.