Cottrell & Co, Inc Plumbing Heating And Air

Photo of Cottrell & Co, Inc Plumbing Heating And Air

Located in Lexington, South Carolina

Address: 151 Whiteford Way, Lexington, SC 29072, United States

Phone: +1 803-256-9570

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning repair service
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    Excellent response from Cottrell for slow drain from house and Cottrell has camera equipment needed in these issues. Tim was able to confirm location of blockage w/o using camera. A aged box seal allowed root growth and accumulation of those forming the blockage. The mass was removed and free flow of was restored. Two way flow to latest design was completed. Picture shows square mass then tail of roots removed.

  • Review 2 (2024-10-29 - Rating: 5)

    The plumbers Daniel and Tim were very knowledgeable. Although they will need one more day to finish the job completely, what they did do so far made my life easier. They fixed the leak in the toilet tank, replaced both faucets on the vanity, stopped the one sink from leaking and they corrected the plumbing on the right sink that was done by another plumbing company. They installed new faucets on both sinks.

  • Review 3 (2025-01-03 - Rating: 5)

    Cottrell and Co plumbing offer quality, reliable service, quick responses and experienced adapt professionals at fair prices.Our plumbing problem today was expertly handled and the tech was very helpful in explaining what might be our potential issues and best case solutions. 2nd visit needed to set up new toilet; men were on time, and installed new toilet quickly. Excellent work, though the cause of the problem was never found in the old toilet.

  • Review 4 (2024-12-12 - Rating: 5)

    Jayson cleaned our fireplace with great care and attention to detail. The fireplace now lights up more smoothly, and the glass is spotless and bright. We truly appreciate Jayson’s dedicated work.

  • Review 5 (2025-01-02 - Rating: 5)

    Ive used Cottrell & Co. for ac few different jobs. When my hot water heater failed, my Home Warranty company referred it to another company - multi-state office that begins with Mc... they couldnt schedule me for 5 days...then the day before it was scheduled, they called because another customer had a 2-person job so mine would have to be rescheduled...they couldnt adequately explain why I was the lower priority when my HWH was out. I cancelled them and went out of network to Cottrell. They came the next day, and installed a new tankless today. Great work, looks good, fair price, and no unnecessary wait.

  • Review 6 (2024-10-16 - Rating: 5)

    Highly recommend Cottrell! They are extremely responsive and professional and dispatch technicians very quickly. Roy, our plumber, was extremely knowlegable, friendly, and professional and very concerned to give us exceptional service on a shower renovation gone bad earlier this year by another company. He resolved our problem and gave us clear information. Worked diligently and cleaned up all work nicely after each visit. High quality work which he obviously takes pride in! Explained everything and communicated thoroughly. Will request you again, Roy, for all our plumbing needs should we need service!

  • Review 7 (2024-11-14 - Rating: 5)

    I have been utilizing Cottrell Plumbing for years and love the service they provide. The staff is knowledgeable and friendly. Today I had my fireplace serviced getting ready for the chilly weather. I highly recommend Cottrell Plumbing.

  • Review 8 (2024-08-09 - Rating: 5)

    Great experience! They were able to fit me in on the same day that I called, thankfully, because we had no hot water. I felt like the trip charge to come out was very reasonable compared to other companies. While the repair was mainly just maintenance, the technician Curt was extremely polite, and he finished the job very quickly. I would definitely call this company again for other plumbing issues.

  • Review 9 (2024-09-27 - Rating: 5)

    Cottrell & Co. have been my go-to for 19 years. They’re trustworthy professionals and genuinely care about their customers. Honesty and integrity are forefront in how they operate. No matter the day of the week or time of day, they’ve proven time and time again to be prompt and reliable, diagnose and fix the issue. From quick fixes to large jobs to tankless water heaters to HVAC they’re my go to. I recommend Cottrell & Co. to family, friends and neighbors on a regular basis. From their Senior Leadership Team to their service team to the office staff, they’re on the same page and take pride in everything they do.

  • Review 10 (2024-11-27 - Rating: 5)

    Tim was fantastic! Wonderful and professional service and a great man!! Super trustworthy and hard working! Thankful for people who still have high integrity with their work! I would recommend Cottrell & Co for all your plumbing needs and hopefully you get Tim!

  • Review 11 (2024-11-14 - Rating: 5)

    I did not have a plumbing emergency but still received super prompt attention! My plumber was Kurt who did a fabulous job making the repairs I needed and taking time to make sure I understood what was wrong, what needed to happen to fix but also tips on maintaining my lines. It was more than I anticipated price-wise but not what a real emergency would cost since my pipes are above ground and in my walls.

  • Review 12 (2024-08-22 - Rating: 5)

    Brandon and his team did a fantastic job. They worked for two days straight installing our new heating and air conditioning system and it works great. The quote that they gave me was exactly correct and we are very pleased. I would highly recommend Cottrell & Co., Inc. for all you heating, air and plumbing needs. Bett installed my hot water Heater a few day earlier and its doing great.

  • Review 13 (2024-11-20 - Rating: 5)

    Cottrell Plumbing sent a representative to our home who could not have been nicer! Our dogs loved him and he took time to pat them and give them attention. He was knowledgable and honest explaining how they were unable to provide the service that I needed.

  • Review 14 (2024-11-23 - Rating: 5)

    They responded within 15 minutes of my initial call. The plumber was on his way within the hour. Worked to help fix the issue and gave recommendations to help completely fix the problem. Friendly and very knowledgeable.

  • Review 15 (2024-10-15 - Rating: 5)

    Kurt did an excellent job, He serviced my tankless water heater and also fixed a malfunctioning garbage disposal. I appreciated how he explained what to do about the garbage disposal if this issue if this issue occurs again. Very friendly and knowledgeable. Excellent price for the service I received.

  • Review 16 (2024-09-11 - Rating: 5)

    Although the news wasn’t great, Matt from Cottrell explained everything fully and suggested a way to minimize my expense. He gave me realistic options and was knowledgeable, polite and professional. I was very pleased with his thoroughness and expertise.

  • Review 17 (2024-12-17 - Rating: 5)

    The technician was very professional and friendly. As I described my problem and what I thought needed to be done he listened and gave me a fair estimated price. Im very happy so far and want them to do the job.

  • Review 18 (2024-12-20 - Rating: 5)

    Love these guys! Always friendly and trustworthy! We have used them for years for plumbing, gas lines, and air unit. I tell everyone to use them and would never call anyone else!

  • Review 19 (2024-12-19 - Rating: 5)

    Hunter is my guy at Cottrell Plumbing for a few years. I trust him. Great work, no bs, explains what he’s doing in terms I understand, and he tries to save me money.10/25/24I reassert my 5 star ranking for Cottrell Plumbing due to the industrious, creative, efficient, and professional work of Hunter. He’s so dependable and knowledgeable, and he’s always a welcome sight when he arrives fix whatever issue I have.

  • Review 20 (2024-11-01 - Rating: 5)

    Customer service is outstanding. Great company to do business with. Jason and Shawn explained everything in detail to what they were doing to my unit. Highly recommend this company for your HVAC and plumbing needs.

  • Review 21 (2025-01-07 - Rating: 5)

    Cottrell did an excellent job. They came for the appointment on time and promptly cleaned and repaired my tankless water heater. Michael gave me a cell phone number to call him if a problem occurred and provided quality service and follow-up.

  • Review 22 (2024-08-24 - Rating: 5)

    Cottrell has been our family plumber and HVAC service provider for years. They always do their best to get out here quickly when needed and they provide professional and friendly service! We recommend them to everybody we know because we know that they will treat them right!

  • Review 23 (2024-10-14 - Rating: 5)

    Tim,from Cottrell, was very good at finding the problem of my stopped up disposal. He cleared the issue and triple checked that all was working & water was draining without issues or leaks. I would ask for Tim again if I had problems. Very helpful & very nice.

  • Review 24 (2024-08-27 - Rating: 5)

    Brandon was wonderful and it was great working with him to resolve our AC issue. Highly recommend and will be using again. Wish I knew of the company earlier.

  • Review 25 (2024-08-07 - Rating: 5)

    Cottrell installed a gas line for us. The plumber was very polite and professional. They made sure the job was done correctly to pass inspection. We highly recommended using this company.

  • Review 26 (2024-09-03 - Rating: 5)

    Brandon arrived on time, introduced himself then proceeded to diagnose the problem(s). At all times he conducted himself in a very professional manner. Easy to talk and provided answers to all of my questions. Was very satisfied with the quality of his work.

  • Review 27 (2024-10-11 - Rating: 5)

    Excellent company and team! They are very responsive, respectful and professional! They came extremely fast both times that I called their office and I will be using them going forward with any plumbing problems that I have!

  • Review 28 (2024-08-22 - Rating: 5)

    Great experience. Great guys. Jayson came and Logan joined him . It was good to see logan it made my mom happy. We had duct work done and some plumbing in the past and everyone is wonderful and they do a great job.

  • Review 29 (2024-10-18 - Rating: 5)

    This is our go-to company for all our plumbing and HVAC needs. We had a new HVAC system installed in 2019 and they check and service it twice a year under the warranty service contract. All employees are always friendly, professional and open to all questions and concerns. They always go above and beyond in customer service.

  • Review 30 (2024-11-12 - Rating: 5)

    Very professional, very knowledgeable. Diligence was Matts objective for coming today atand it was very apparent! Hes good man and a great technician. Thanks Mr. Cottrell.

  • Review 31 (2024-08-20 - Rating: 5)

    Brandon came out and fixed an issue that I had been battling with my warranty company for months. I appreciate his kindness and patience. I will continue to use Cottrell & Co for all future heating and air needs.

  • Review 32 (2024-06-20 - Rating: 5)

    We have been a satisfied customer of Cottrell and Company for many years. We specialize in the renovation of bathrooms and kitchens and have always been extremely satisfied with their quality of work and customer service. We have used many of their techs, over the years, but Brett is currently our go to guy for plumbing because he will always go above and beyond to make sure that our, sometimes aggravating, projects are always completed correctly and on time... whatever it takes. We appreciate him and so do our clients. In HVAC, anyone would be hard pushed to find anyone that is as knowledgeable as Micah, in her field. I rely on her expertise on virtually every job we need HVAC services for. A top notch company with a top notch team!!

  • Review 33 (2024-07-30 - Rating: 5)

    Michael and his guys were very polite and addressed the situation quickly. They replaced our valves for our washer in a few hours. We appreciate the quick response and attention to detail.

  • Review 34 (2024-11-22 - Rating: 5)

    Hunter, Technician and Saras efforts display strong commitment to customer support. There actions are the reason Im going forward with replacing my current tankless wateer heater.

  • Review 35 (2024-10-01 - Rating: 5)

    Helpful, professional and pleasant! Im 82 and they also took trash can out to curb and started my sprinkler. Thank you so much. Gas logs ready and heat checked out!!😀😀😀👏👏

  • Review 36 (2024-10-11 - Rating: 5)

    The lady who took my call was friendly and helpful snd both the plumber and HVAC tech who gave proposals were very knowledgeable and professional. I received a prompt repair proposal for both needed services.

  • Review 37 (2024-09-25 - Rating: 5)

    Cannon and Ethan were extremely friendly and respectful. They performed the job quickly and were exactly on time as scheduled. Cottrell & Co. is definitely the best team around!

  • Review 38 (2024-09-19 - Rating: 5)

    Cottrell again helped me with another project: relocating my water heater from my attic to a shed outdoors. (Seriously, why do builders put water heaters weighing hundreds of pounds in an attic??)Michael and his crew are always excellent. Efficient, knowledgeable, and go more than the extra mile to make sure the job is done right. (Thanks Michael for making sure my house isn’t a rat’s nest of DIY plumbing btw, that’s GREATLY appreciated. Also, his crew did the job in one day, which was waaay faster than I thought it would take!)Appreciate Cotrell’s team very much!

  • Review 39 (2024-08-11 - Rating: 5)

    Great experience as usual. Honest and fair, highly recommend. Tech Matt was knowledgeable and professional and got my AC fixed quickly. Can’t say enough good things about this company.

  • Review 40 (2024-10-24 - Rating: 5)

    21st of October 2024:Hunters patience and professionalism were truly incredible. Working in a 100-year-old house and installing a toilet on an uneven floor is both a challenge and a mission. Hunter managed it with dedication and patience. Furthermore, if any issues arise, we know we can always count on him and his company. Hunter even sent us messages on both Saturday and Sunday to make sure everything was under control. Truly the best plumbers in the city.Spring 2023:Living in a century-old home comes with its challenges, especially when it comes to plumbing. Since 2019, we’ve been working with Cottrell, and they have consistently demonstrated punctuality, utmost professionalism, and exceptional efficiency. Brett from Cottrell excels in identifying and resolving issues in the most effective manner!

  • Review 41 (2024-08-30 - Rating: 5)

    Daniel was very courteous, knowledgeable and professional. He called before he came to ask if it was all right to come a little early. He finished installing a kitchen faucet for me in record time. I appreciate the service I received with Cottrell!

  • Review 42 (2024-09-03 - Rating: 5)

    They came in and took their time to assess the problem. It was an easy fix. I asked them to give estimates on a couple other issues I was having and they gave me estimates for the work, should I decide to do it in the near future.

  • Review 43 (2024-06-21 - Rating: 5)

    Cottrell has provided quality work at our home many times- both with plumbing and heat/air.BRETT came out today concerning a plumbing issue. He diagnosed the problem and explained it in an easy to understand manner.BRANDON and his crew came a few days later and replaced our downstairs air conditioning unit. Brandon has serviced our air needs for years now.I appreciate the work ethic, honesty, and efficiency of these professionals. Highly recommend!

  • Review 44 (2024-10-31 - Rating: 5)

    I use Cottrell for all my heating and plumbing issues. Never had an issue with them. They do great work

  • Review 45 (2024-11-15 - Rating: 5)

    Great experience. Cottrell technicians are always knowledgeable and courteous. We have used them for years.

  • Review 46 (2024-10-17 - Rating: 5)

    The technicians are knowledgeable of our system and come prepared for any changes that need to be attended to. The technicians are very polite and respectful. Highly recommended Cottrell & Co

  • Review 47 (2024-06-21 - Rating: 5)

    They did an incredible job (over 40 hrs work today by a four person team plus Micah, the supervisor). They installed a new A/C unit in an impossible location - including digging a trench in the tiny crawl space under the house, and “shaving” a cedar tree and removing a door to fit in the new compressor unit outside. They are not cheap but they really really know their business!

  • Review 48 (2024-08-21 - Rating: 5)

    The Technicians were knowledgeable and have the parts on order from some type of power surge ... A/C back on level be in a couple of days👍The Technicians were wonderful...explained everything and had us up and running with a new heat pump (once it came in)in a few hours...thank you.Mark L

  • Review 49 (2024-08-30 - Rating: 5)

    A very nice plumber from Cottrell Plumbing came on time, quickly replaced what needed to be replaced, and at a reasonable charge. I highly recommend them.

  • Review 50 (2025-01-03 - Rating: 5)

    Very helpful and professional. I have used Cottrel multiple times with great results.

  • Review 51 (2024-12-27 - Rating: 5)

    This is by far the best plumber in town! Quick response time, very professional and friendly.

  • Review 52 (2024-06-08 - Rating: 5)

    Brett was very helpful in figuring out a line backup to our house. He was here promptly and got our issue resolved very quickly. Cottrell Plumbing has been very helpful and reliable to us over the years.

  • Review 53 (2024-09-23 - Rating: 5)

    Great company. Been working with them for years and I know I can rely on them to do the job well. Thanks for always being there for us. Ray Covington Property Management

  • Review 54 (2024-08-15 - Rating: 5)

    This isn’t my first review for this excellent company. I’m a loyal longtime customer because of Cottrell’s Plumbing excellent caring, knowledgeable and professional staff who always put the customer first. I just had to replace our 50 gallon hot water heater of (16) years. Michael and Brett did an excellent job with high quality equipment. Michael arrived first to do an initial inspection and access the problem. Michael has been here before and I trust his judgment. Michael contacted Brett who arrived with the new 50 gallon hot water heater. Within a two hour time period, initial arrival till installation of the water heater, the task was completed. Before leaving Michael went over everything with me to make sure I understood everything and that I was satisfied with the job. I highly recommend, have done so many times in the past, Cottrell for all your plumbing and electrical needs.

  • Review 55 (2024-08-31 - Rating: 5)

    Great job professional job. Service man was the best. Even a day early.

  • Review 56 (2024-11-12 - Rating: 5)

    Got my new Propane line for my range stove through them and they were amazing, great work and polite technicians.

  • Review 57 (2024-10-30 - Rating: 5)

    I had to use BOTH divisions, plumbing & HVAC & BOTH teams were ultra helpful & courteous. I will certainly use Cotrells ANY TIME I NNNNNEEEEEEED HEEEELLLP!

  • Review 58 (2024-10-22 - Rating: 5)

    Arrived on time and completed project efficiently and effectively. Have used Cottrell for 4-5 projects and have always been highly satisfied.

  • Review 59 (2024-10-14 - Rating: 5)

    Employees very courteous and knowledgeable. Easy access to office. My problem took a couple of days and I was kept informed throughout the process.

  • Review 60 (2023-12-16 - Rating: 5)

    Our most recent interaction with Cottrell was to have the heating and a/c ducts under the house totally replaced. As always they were efficient, polite, and prompt. Just prior to that work I had to call for an emergency after hours plumbing crisis. My call was answered promptly and the repairman was here in thirty minutes. We’ve been customers for more than eight years. They are the best.

  • Review 61 (2024-07-08 - Rating: 5)

    This was the third time someone came to help me with a plumbing issue. Each time the men have been very courteous and knowledgeable. This last time was no different. They fixed the problem efficiently and effectively. Highly recommend.

  • Review 62 (2020-06-14 - Rating: 5)

    I purchased a Rinnai tankless heater that was on clearance for almost 50% off, and contracted Cottrell & Co to install it. Josh came over and did a very professional, friendly, and fair estimate - along with explaining the practical differences of going from tank to tankless heaters. After signing the quote, it was about 2 business days lead time on the install. Brett did it in a day and the quality of work was very high - he also hauled away my old water heater and shed. Their work was not inexpensive, but given the quality and warranty, worth the price to me.

  • Review 63 (2025-01-03 - Rating: 5)

    Have used these folks many times. Recent work on one item and consultation on two minor issues was very helpful.

  • Review 64 (2024-12-23 - Rating: 5)

    The guys took there time and did a great great job. Much appreciate their professionalism to do the job right.

  • Review 65 (2024-06-03 - Rating: 5)

    Two technicians showed up as planned for appointment to figure out what is going on with my water. They inspected both inside of the house and under the house and were able to determine the problem quickly. They provided a quote and will come back to repair the problem later (I am going to check with my well guy first to get a quote from him also)

  • Review 66 (2024-06-07 - Rating: 5)

    Top notch company, that does high quality work. Replaced all water pipes under our house this time. Also used them to clean and repair our gas logs. , Cottrell also serviced or HVAC and replaced the thermostat. Professional to work with.

  • Review 67 (2025-01-02 - Rating: 5)

    Alwsys a pleasure and always feel like charges are fair with great staff

  • Review 68 (2024-05-10 - Rating: 5)

    Hunter Robinson from Cottrell is an incredible asset to the company. He fixed the issues I was having, checked a couple of other potential issues and had the utmost professionalism. Thank you for helping me. I highly recommend Cottrell for your plumbing needs.

  • Review 69 (2024-09-24 - Rating: 5)

    Very pleasant service representative. Would highly recommend Cottrell & Co for all your Plumbing or Heating and Air needs.

  • Review 70 (2024-01-22 - Rating: 5)

    Always a pleasure doing business with Cottrell. I have been using them for years for HVAC and plumbing. Micah and Brandon are two of my favorite techs. They are both professional, knowledgeable, polite and on time. Anytime I have an issue they are right out to access the situation and give me a fair quote. Will continue to do business with this company. Thank you Cottrell.

  • Review 71 (2024-06-18 - Rating: 5)

    Brandon did a great job on our AC unit, repaired it quickly. He was very knowledgeable and friendly. A+ service!

  • Review 72 (2024-12-10 - Rating: 5)

    The work was done on time and the charge matched the estimate. A good job with a good plumber.

  • Review 73 (2024-11-23 - Rating: 5)

    Fixed several leaks in walls and ceiling. No more water drips and water stains. Did a great job.

  • Review 74 (2024-09-27 - Rating: 5)

    Kurt Watson was very professional and knowledgeable and was able to fix my water line leak.

  • Review 75 (2024-07-02 - Rating: 5)

    The technician found the issue with the HVAC quickly and had it repaired in a jiffy. I just called them this morning and they were at our house before 11AM. Sweet!

  • Review 76 (2024-11-07 - Rating: 5)

    Great service as always! On time and always friendly. We have been customers for several years and never had any problems whatsoever.

  • Review 77 (2024-07-19 - Rating: 5)

    Amazing service and professionalism. Best experience I have had with a plumbing service To this date. I highly recommend The team to anyone in need of their services.

  • Review 78 (2024-12-10 - Rating: 5)

    Brandon did a great job cleaning our unit and it’s working perfect now. Thanks

  • Review 79 (2024-08-26 - Rating: 5)

    Arrived exactly when they said they would, worked steadily and finished the job promptly. Sent pictures of installed components, which was reassuring.

  • Review 80 (2024-06-28 - Rating: 5)

    Technicians were really cool and super helpful and asked a lot of questions and helped us address some things that were not necessarily directly related to the AC check up. I would really recommend Cottrel.

  • Review 81 (2024-09-25 - Rating: 5)

    Kurt and Tim handled my emergency with urgency and professionalism. Their work is first-rate.

  • Review 82 (2024-06-11 - Rating: 5)

    Brandon was great! He explained things in detail and did what he could to save me money. I signed up for preventative maintenance with his advice. Thanks!

  • Review 83 (2024-09-24 - Rating: 5)

    I called Cottrell and Company this morning about 9:30 and they sent a technician by 11:30 to evaluate and fix the problem.Both techs were personable and got the job done.

  • Review 84 (2024-10-09 - Rating: 5)

    Matt and Sean(I think that was his name) were professional, knowledgeable and friendly. On time too.

  • Review 85 (2024-08-22 - Rating: 5)

    Matthew and his team were very professional. He and his understudy installed the AC condenser unit in a couple of hours+. Working fine. They answered all my questions. Company HQ should invest in trucks with power lift gates. Those condenser units are heavy. Employees dont need hernias or messed up backs lifting heavy loads. Company HQ probably doesnt want to mess with Workers Comp claims either. And, yes, I told them to tell Company HQ the same thing.

  • Review 86 (2024-12-19 - Rating: 5)

    These guys are great and very professional. And they did a great job!!

  • Review 87 (2024-07-10 - Rating: 5)

    Explained everything in detail and gave us options and recommendations on how to move forward. Micah and Jaycen were great. Definitely go to for HVAC.

  • Review 88 (2024-07-03 - Rating: 5)

    Jason and his people were a pleasure to work with. Professional, fast, talented and willing to go the extra mile. We will be using them again!

  • Review 89 (2024-06-06 - Rating: 5)

    Matt and Mica diagnosed the problem and fixed my AC unit quickly. They also arrived very fast. I would recommend them to anyone.

  • Review 90 (2024-07-25 - Rating: 5)

    Professional, friendly, efficient. Pictures helped understand the repair. Brett was great. Explained everything.

  • Review 91 (2024-10-02 - Rating: 5)

    Cottrell’s technicians were very professional, explained everything to us to our satisfaction and were very friendly.

  • Review 92 (2024-09-03 - Rating: 5)

    They came out fast. Found the leak and everything is great. I highly recommend them!

  • Review 93 (2023-07-14 - Rating: 5)

    We’ve used Cottrell for all our plumbing needs for years and have been very pleased. Around 8:00 pm we realized our ac wasn’t working. We called the number of our service technician who put our unit 5 years ago and sadly learned he had passed away Christmas Eve 2020. We then became a bit panicky bc he was so very good! A friend told us Cottrell was now doing AC repair too and that thrilled us! We woke up to almost 90 degrees and when I reached Cottrell she scheduled technicians right away . They were here and gone within an hour but not before they made sure our unit was working properly! We can’t say enough about the professional of Cottrell! We highly recommend them !!

  • Review 94 (2024-08-19 - Rating: 5)

    Your service tech, Danny Locklear, was outstanding. He was very informative and courteous.

  • Review 95 (2024-09-16 - Rating: 5)

    My technician was so friendly and professional. He explained everything he was doing and was SO KIND!!

  • Review 96 (2023-06-28 - Rating: 5)

    Giving a shoutout to the best heating & air company I have ever experienced in Lexington, SC: Cottrell & Co., Inc. Plumbing, Heating and Air. These folks, on short notice yesterday, I called them at 4:10 PM. They sent 2 knowledgeable, caring technicians to my home by 5:00 PM for loss of air conditioner cooling. House was 84 degrees! They worked extremely hard in my sweltering hot attic temps to have my AC working perfect again by 6:00 PM. *No extra charge for after-hour emergencies! What a plus!!! Rate for my service, maintenance & repair was definitely reasonable. *When a local company and their employees, (Matthew & Colt), go above & beyond, we should share that with others. I highly recommend COTTRELL!

  • Review 97 (2023-06-12 - Rating: 5)

    The techs always do a great job. Their office staff are great too. Very thorough, worth the extra you would pay them over Joe Somebody, because you know its done well and they stand behind their work.We use them for work, church, and at home.

  • Review 98 (2020-10-12 - Rating: 5)

    I cannot express enough my gratitude for Josh at Cottrell, his customer service is above and beyond any expectation. He was extremely informative, professional, and friendly. Our AC unit had pretty much died on us on a Friday afternoon, he came out and inspected the unit... diagnosed the issue and was able to order parts on Monday to come and repair it. Not only that, but during the weekend he knew it would be too hot so he left us with two portable AC units to get us by... Josh is a great asset to any company and has guaranteed that I do business with them going forward permanently. We are purchasing a new home in the next six months and he will be my go to guy when it comes to getting it inspected. Also, they are VERY, VERY reasonable with costs... the price was basically the cost of the part plus a little for labor... I offered to give more to him personally because I thought the service was so excellent and he instead said the best tip would be to leave this review... which I gladly will do so... he was an amazing guy! Thanks Cottrell for having such great employees!

  • Review 99 (2023-08-14 - Rating: 5)

    Called on a Sunday and had a technician (Brandon) at my house within an hour and a half. Found the issue in less than 10min, got the replacement part first thing Monday morning and had me up and running by lunchtime. I dont normally leave reviews but felt this service went above and beyond. Highly recommend to anyone especially after hours and weekends.

  • Review 100 (2024-10-08 - Rating: 5)

    Very Kind technician. Took the time to thoroughly explain things that I did not know as a typical consumer. Patient to answer what I considered to be dumb questions, but made me understand that no question was dumb and that he had the time to make sure that I was completely prepared for the upcoming process.Matt H. Built a level of trust and showed Me everything that I can expect moving forward with this company…Because of my experience with Matt H., (and who hired and trained) they’ve earned my business! Excellent overall experience!!! Thanks, and YES I will be Referring Buisiness. -Jason

  • Review 101 (2023-05-30 - Rating: 5)

    We havent used Cottrell for their advertised services, but I wanted to give them a long-overdue shout out.Last summer my wifes car broke down in the highway with our 4 year old granddaughter in the car. It was in the heat of summer and I was out of town.One of the Cottrell trucks stopped to help. They even called in another truck crew to assist. They managed the traffic, pushed the car to a nearby parking lot, and made sure everyone was safe. They asked for no compensation whatsoever.I cant thank them enough for their thoughtfulness and help on that hot summer day. But if they are that conscientious in helping a stranger, I imagine they are just as mindful in their services to customers. I hope I never need their services, but they will be my first call if I do.Thank you, Cottrell!

  • Review 102 (2024-07-20 - Rating: 5)

    Michael and Seavy were professional knowledgeable and did a great job.I would highly recommend this company.

  • Review 103 (2024-06-21 - Rating: 5)

    Best professional treatment Ive had in a while. You could tell that they knew what they were doing and very quick in fixing the problem. Refer anybody to them.

  • Review 104 (2024-12-03 - Rating: 5)

    Always excellent service! Great communication as well.

  • Review 105 (2024-02-02 - Rating: 5)

    I have had Cottrell Plumbing redo our homes plumbing in 2014 with a tankless water heater that has performed flawlessly since. Recently, I have had Mikey, Brett, and David do smaller repairs replacing faucets in the house. They were very reasonably priced, and did not try to upsell us. In fact, final prices were less than quoted prices as a testament to their integrity. They fix things correctly the first time, and are very responsive in more urgent repairs. They are by far and away the best technical plumbers, that know their craft in all my travels they are unparalleled.Update: 2 FEB 2024, Mike and a newer technician Seavey came by to give a double vanity installation quote. Both were extremely customer service oriented as usual. Cottrell plumbers have quite a team.

  • Review 106 (2024-10-23 - Rating: 5)

    Always a pleasure to deal with. The integrity and competence they exude is unmatched.

  • Review 107 (2020-05-30 - Rating: 5)

    I recently developed a problem with my kitchen sink which, try as I might, I just couldnt fix myself. I was recommended 2 plumbers and I actually called the other one first, but they couldnt see me for a week. I called Cottrell next, and they fit me in the next day. They arrived on time for the appointment window (actually a few minutes early, which I appreciated) and explained my options and costs associated with each. They got the job done in less than 45 minutes, explained everything they were doing and kept me updated during the process. They cleaned up after themselves beautifully, and charged me exactly what they quoted, which was a fair price, even though they had to put a little more effort into it than they initially thought. They were professional and friendly, and were even sweet with my dog. I am so very pleased with my experience with them that I will recommend them to everyone, and they will be my first call if I ever need a plumber again.

  • Review 108 (2022-01-01 - Rating: 5)

    I was recommended to Cottrell by my parents who have used their services a few times; What an awesome company. I was having issues with my main sewer line being clogged up, they came out the day I called, and fixed that particular issue. Fast forward a few days, we are still having problems (unrelated to the first visit). They sent a plumber out (on a holiday) to look at the problem. The gentleman diagnosed the problem in 10 minutes, fixed said issue, and didn’t charge me a dime. Mind you, this was on a day they were closed too. All around, I had a fantastic experience with them, and recommend them to anyone who wants honest work, at honest prices!

  • Review 109 (2020-08-03 - Rating: 5)

    What an awesome and professional company. The entire process from start to finish was seamless. There was not only great communication from the office but the technician as well so Im very happy to refer anyone to this company. When you get great service at a very reasonable price, they need to be reviewed. My AC repair was due to another happy customer referring. Keep up the great service.

  • Review 110 (2017-12-12 - Rating: 5)

    I was very pleased with my service experience, I contacted Cottrell about running a natural gas line under my house for a gas stove. I initially contact them via email and they were always fast to respond. The appointment for the estimate was scheduled in a very timely manner and the technician was right on time. The day the work was to be completed, it was clearly communicated to me that an emergency had to be dealt with first but the technician was able to let me know when they would show up and they were right on time. The technicians were very professional and completed the work to a high level. No complaints about the entire process or work completed.

  • Review 111 (2020-10-16 - Rating: 5)

    Huge thank you to Elijah, Brett & Michael. I have used Cottrell twice so far and will continue to use them for any service they are able to perform. Extremely professional, easy to schedule, very responsive office team, fair pricing, and helpful in diagnosing and explaining work needed. Cant recommend them highly enough!

  • Review 112 (2020-11-12 - Rating: 5)

    Cottrell was the third company I called about servicing our vent-less gas log fireplace. Both of the other companies were more than four weeks out with appointments, but Cottrell had one available within 10 days. The plumber (Micah) called almost 40 minutes ahead of my scheduled window to confirm if anyone was home, showed up earlier than expected, and both she and the gentleman with her with professional and courteous. The service took less than an hour and Micah spent almost 10 minutes explaining the functionality of the system as we had been unable to use the remote that came with the system. Both employees wore masks and shoe coverings the entire time. This was the first time I have used Cottrells services and will certainly call them first the next time I have any need for plumbing or gas service!

  • Review 113 (2024-09-20 - Rating: 4)

    I would use them again. Our team was knowledgeable and worked hard.

  • Review 114 (2024-07-01 - Rating: 5)

    Quick to respond, very personable and professional, quickly analyzed the problem and fixed it, and they were courteous in how they left the work area the same or better before leaving. Thank you.

  • Review 115 (2019-11-26 - Rating: 5)

    Cottrell is an incredible company. We have used them for a few different issues after purchasing a new house. They are always very responsive and never attempt to overcharge. They treat each customer like they are the most important customer they have, and they treat their staff really well also. Can not recommend enough.

  • Review 116 (2024-06-12 - Rating: 5)

    I had a very good experience and Cottrell went out of their way to replace a part for the cheapest price they could. I would use them again.

  • Review 117 (2024-08-06 - Rating: 5)

    The 2 gentlemen that came to give me an estimate were so nice and answered all my questions. A+

  • Review 118 (2022-01-08 - Rating: 5)

    I live out of town and realized our new rental house in Columbia had a leaking disposer. I called a couple plumbing companies that said they couldn’t quote me over the phone and couldn’t come if I was not present. I called Cottrell, they quoted exactly what it would cost over the phone, they were able to come out the very next day, they had no problem using a lockbox, the tech called beforehand and after to let me know the job went well.I am very pleased with Cottrell, and am happy to hear they do HVAC as well.I will definitely be using them again.

  • Review 119 (2018-06-06 - Rating: 5)

    Cottrell & Co came to where I work to fix some plumbing issues and the techs were very knowledgeable and curtious. They were able to fix everything quickly and made sure we were informed as they went along in the process. One of their drivers lives in my neighborhood in White Knoll and always takes care to drive careful which as a mother means a lot to me. All around they are a good company with great people working there!

  • Review 120 (2016-05-07 - Rating: 5)

    My water heater stopped working yesterday. I called Cottrell this morning at 7 a.m. and a very polite young lady answered the phone immediately. Even though they were already booked for the day, I had a technician at my home by 6 pm. Josh was probably the best service technician I have dealt with. Extremely professional and had the unit installed in no time. He answered all of my questions easily. And even though it was Friday evening, he still had another call to go to after mine. Not once did he complain about it being so late. Hands down, I would refer anybody who needs a professional plumber to definitely call them. :)

  • Review 121 (2024-10-15 - Rating: 5)

    Great Service. Outstanding Techniciansand very personable

  • Review 122 (2017-05-20 - Rating: 5)

    Our 28 year old air conditioner went out on a Tuesday and we contacted Cottrell&Co the next day. By Friday afternoon we had a cool house again!We replaced the whole heating and air system and could not possibly say enough good things about these guys! They were professional, knowledgeable and so polite. I would highly recommend them to anybody. Thanks Cameron, Brandon and Bobby for all your hard work.

  • Review 123 (2019-09-27 - Rating: 5)

    No complaints! We recommend Cottrell for HVAC and Plumbing needs. They have repaired a lot around our household. They are on time 🙀, they are knowledgeable & professional, & they’re efficient and friendly. I will say I was shocked by the bill; ...shocked at how low it was!! ...wouldn’t change a thing. It has taken a lifetime to find a dependable “contractor” I would 100% stand behind.

  • Review 124 (2019-03-11 - Rating: 5)

    Amazing service! We had Micah install a new set of logs in one fireplace and clean and service an existing set. She was beyond helpful and did an excellent job explaining everything we need to know about the operation of our new and old logs. Prompt, friendly and extremely knowledgeable! We plan to have her come back annually to clean and check both fireplaces. Highly recommend Micah and Cottrell & Company!

  • Review 125 (2024-11-19 - Rating: 5)

    The technicans were very courteous as well as professional.

  • Review 126 (2022-12-24 - Rating: 5)

    The operations manager called us Christmas Eve to help us with a pipe that was busted. He didn’t even serve our area but despite knowing that he walked us through everything and helped us to at least stop the water flow. He was so helpful and kind and wish they did serve our area because he was phenomenal! 10/10 recommend!!

  • Review 127 (2024-10-21 - Rating: 5)

    Kurt was very knowledgeable and fast! Much appreciated!

  • Review 128 (2020-11-30 - Rating: 5)

    Quick..Professional.. Dependable! We called after 9am this morning because our heater went out. They scheduled an appointment for 3pm, the same afternoon! Brandon, our service tech actually called to try to reschedule for an earlier time, but unfortunately, we had to stick with 3pm. He was right on time and so sweet. Thank you all for helping us be warm tonight! God bless you all!

  • Review 129 (2020-08-09 - Rating: 5)

    Cottrell and Co. came out to install a PRV in my ground due to the water pressure being extremely high. Josh was very knowledgeable, professional, worked efficiently and effectively, and was super kind.It was very easy and convenient with setting up this appointment as well. I highly recommend this company for any of your plumbing needs!!

  • Review 130 (2019-11-26 - Rating: 5)

    Brett and partner were great. They arrived in a set time frame, listened to my concerns, wore shoe covers, parked on the road, shared their concerns and offered solutions. They fixed the issue and cleaned up behind themselves. Great employees with great customer service.

  • Review 131 (2019-01-25 - Rating: 5)

    Absolutely amazing service from Bobby at Cottrell & Co., Lexington, SC this week when my heat went out. Very professional, experienced and reliable. I am a first time customer and was very impressed. I highly recommend Cottrell & Co and will definitely call on them again if needed.

  • Review 132 (2024-07-18 - Rating: 5)

    They were courteous & willing to go the extra mile to insure a good result.

  • Review 133 (2022-06-29 - Rating: 5)

    We discovered late one Saturday night, around 11 pm, water leaking through the roof in our walk-in closet and in the guest bedroom. We realized quickly that something was wrong with the HVAC unit in the attic. We called several people to help us and all either refused or said they were not taking new customers. I called Cottrell, and they sent Andrew Kusko out the next morning (a Sunday), and he diagnosed the problem and fixed it. Andrew has since come back and repaired some duct issues as well. We have been very satisfied with his work and the companya ability to help us when others would not.

  • Review 134 (2020-10-09 - Rating: 5)

    Josh and the crew did an amazing job despite the challenges of a major clog in my line.I only have one toilet in the house and couldnt imagine being without for more than a day.They were determined to help me and wouldnt quit until they fixed this.I am so grateful to these guys. They worked really hard to make sure I was taken care off. Highly recommend them !

  • Review 135 (2024-11-13 - Rating: 5)

    Hunter was very curious and professional regarding the service. He explained everything that was going on clearly. Highly recommend Cottrell plumbing .Regards,Chris

  • Review 136 (2024-10-11 - Rating: 5)

    Very professional. On time. Excellent experience! I highly recommend Cottrell & Co. The technician, Kurt, was friendly, knowledgeable, and thorough.

  • Review 137 (2020-01-18 - Rating: 5)

    Anthony and his assistant were awesome. The estimate was free and he did a great job installing a second water/drain line to change our single vanity to a double. I will use cottrell and co again and would highly recommend them.

  • Review 138 (2023-02-05 - Rating: 5)

    Great service and was able to come out same day, even when their schedule was full. Also provided reasonable pricing. Definitely recommend Cottrell & Co for any of your plumbing needs.

  • Review 139 (2015-08-18 - Rating: 5)

    Not your average plumbing company! I called Cottrell out after a $150 water bill (usually$40) and Justin had me diagnosed and fixed in about 10 minutes. Great customer service and extremely fair prices for the amount of quality provided.

  • Review 140 (2025-01-06 - Rating: 5)

    The techs from Cottrell are always very professional. They take time to answer questions and explain anything. I would recommend them to anyone.

  • Review 141 (2024-07-12 - Rating: 5)

    I have used this company for plumbing services for over 15 years. They are consistently excellent. My most recent experience with Josh and Jason was also top notch. They replaced a rinnai tankless water heater and were polite, professional, knowledgeable and kept me updated throughout the process. Highly recommended.

  • Review 142 (2018-07-14 - Rating: 5)

    They are Heaven sent. I called them on a Saturday and they had a technician at my house within half a hour. Nick was great and had the problem fixed very quickly. He was also very thorough in explaining what the problem was. Thank you very much. The cost was also fair.

  • Review 143 (2017-09-05 - Rating: 5)

    Had an emergency come up with water leaking from the air handler due to a clogged drain line. We were leaving the next day for the week and needed it fixed. We called after 9 pm and they had Cameron out about an hour later. He called ahead to get an idea of what it was and knew from the details that I gave him. He got it fixed quickly and also set up a follow up appointment to do a few other things to make sure it wouldnt happen again. I would use them anytime!

  • Review 144 (2024-10-08 - Rating: 5)

    I’ve been dealing with Cottrell & Co for about 5 years and they always go above and beyond. No matter what time of night they will respond to your call. The best people in the business!!

  • Review 145 (2017-05-26 - Rating: 5)

    We recently had to have a new HVAC system installed. It was long overdue and a process that we were dreading!When we finally decided to have this done, we called Cottrell & Co. because they had done such an awesome job with some plumbing work we had done in the past.Bobby came out quickly for the estimate, and gave our system a thorough examination. The next day, he, Brandon, and Cameron started to replace our HVAC. The crew was extremely professional and polite. More importantly, I was very impressed with how concerned Bobby was that we understood and agreed to everything happening throughout the whole process.As far as the system itself goes, its so amazing! This time last year our old unit would run 24/7 and could not get our house colder than 78/80 during the day. Our new unit keeps our house at 70 at all times and definitely does not run all day. The best part though, my electric bill has cut almost in half!Thank you Cottrell & Co. for consistently being the best at what you do, whether it be plumbing or HVAC!

  • Review 146 (2020-09-28 - Rating: 5)

    I’ve been repairing things at a house I’m selling and at a house I just bought for 3 months now. Lots and lots of contractors and companies. Some good, some bad, but enough bad I get anxiety just thinking about calling to have any kind of issue fixed. Bret from this company was the best and most professional person I’ve worked with regarding a repair on a house. I will be doing all my plumbing and hvac business with them going forward and providing this review to my 2 realtors. They did an entire days work replacing cast iron pipes for a reasonable price. When a new issue popped up, they tried to address it and didn’t charge me any extra when they couldn’t despite spending a quarter of a day longer than expected already. An hvac duct was knocked down during the repairs and they came back as soon as possible with a hvac tech to repair it at no charge. I can’t recommend this company enough

  • Review 147 (2018-08-31 - Rating: 5)

    Cottrell & Company Plumbing provides OUTSTANDING service. They were patient with me as I asked numerous questions and specific estimates. Their installs, including a new Kohler Cimarron Toilet, was perfect. Nick took the time to ensure the installation was beyond awesome and ensured the area was perfectly clean before he left. Thanks Cottrell!

  • Review 148 (2022-02-24 - Rating: 5)

    USE THIS BUSINESS!!! USE THIS BUSINESS!!! Roy came to my home and addressed a leak that was causing water to leak into my ceiling from our second floor bathroom. He quickly and PROFESSIONALLY addressed the problem and gave me advice in how to avoid further damage. THIS MAN SAVED ME THOUSANDS OF DOLLARS!!!! I wish I could shake his hand again for saving our home, my wallet and my sanity. This is the second time we have used them and we will never go anywhere else. Fast, professional and VERY VERY AFFORDABLE!!! God Bless these people.

  • Review 149 (2017-12-11 - Rating: 5)

    Brett came to uninstall our water and garbage disposal before new granite was installed. He came back to reinstall it all. The job was done efficiently and as described. Brett was a fine young gentle man who had just passed his master plumbers test. He was wonderful. Highly recommend Cottrell & Co!

  • Review 150 (2018-08-30 - Rating: 5)

    I called around 7 am one morning after my unit was making a horrible noise from the night before. Bobby was at my house by lunch the same day and was able to locate the problem and had my ac back up and running within the hour! I felt like he was honest with me about the problem and didn’t try to scam me and was professional throughout the entire process. I would definitely recommend these guys!!

  • Review 151 (2024-09-24 - Rating: 5)

    Great information to make a decision. The job was done quickly.

  • Review 152 (2024-11-25 - Rating: 5)

    On time / very professional and personable / military discount / knowledgeable / skilled

  • Review 153 (2024-06-29 - Rating: 4)

    Replacing hot water heater went ok but they had to come back out because it was leaking outside .

  • Review 154 (2024-06-07 - Rating: 5)

    Fast, efficient, and right on time. Called in the morning AC fixed before noon. Thank you awesome service

  • Review 155 (2024-10-24 - Rating: 5)

    On time, always confident in quoted prices are the best.

  • Review 156 (2024-11-04 - Rating: 5)

    These guys are the best, I highly recommend them!

  • Review 157 (2024-09-06 - Rating: 5)

    Awesome. Love these guys and they are my first call

  • Review 158 (2018-08-13 - Rating: 5)

    Amazing service and great company! Licensed Plumber Anthony P. was professional, courteous and knowledgable! He responded quickly to the situation, properly assessed the damage and immediately repaired the issues. The plumbing emergency was due to my neighbors plumbing issue and it caused problems in my condo. Anthony was responsive and provided exceptional customer service. Thank you Anthony for your service and professionalism. People like you make emergency plumbing situations so much easier to deal with.TMDColumbia, SC

  • Review 159 (2024-09-21 - Rating: 5)

    Matt and Colt were in and out in a timely, professional manner for our routine HVAC maintenance. As always, a pleasure dealing with the Cottrell team!

  • Review 160 (2020-04-20 - Rating: 5)

    Came out right away after we had a bad experience elsewhere. Fixed our issue first time and were extremely knowledgeable. Friendly and explained everything. Came in cheaper with their price quote for a broken part. Have also used them for a plumbing issue and had the same experience. Will be my go to from now on

  • Review 161 (2018-04-10 - Rating: 5)

    Anthony with Cottrell & Co was awesome! He provided an estimate and was able to do the work quickly. I would highly recommend Cottrell & Co. to anyone who is looking for a dependable plumber at a reasonable price.

  • Review 162 (2016-07-08 - Rating: 5)

    Cottrell and Co. replaced the toilet in my master bathroom and did a great job. Removed the old one, cleaned up afterwards, and charged a very fair price. Will definitely use them again when I need plumbing services.

  • Review 163 (2024-12-18 - Rating: 5)

    I had to replace one of my HVAC units in June 2024 and Cottrell Company did a fantastic job installing my new unit. This week 6 months later Cottrell called to remind of their free 6 month preventative maintenance service on the unit.Jason the technician came out and was very professional and did a great job performing the PM. I highly recommend Cottrell and Company for all HVAC system needs.

  • Review 164 (2016-06-09 - Rating: 5)

    Called these guys at 8:30 on a weeknight with a bad AC unit. Owner Jason answered and was kind and empathetic from the word go, had a technician there within the hour, and our system was fixed within 30 minutes of his arrival. They didnt gauge us with an after hours fee, and technician Bobby was very helpful, willing to explain exactly what went wrong, and just generally a very nice guy. As awesome an experience as you could have when your AC goes out in June in Columbia. Thanks again Cortrell & Co. Youve got my business from here on out.

  • Review 165 (2018-06-16 - Rating: 5)

    BEST CUSTOMER SERVICE AND PRICES!!My partner and I are always impressed at how fast and friendly our experiences are with Cottrell Heating and Plumbing. No one likes to call a Plumbing or an HVAC company because it usually means that you are going to fork out some money. With this company we have never felt ripped off or taken advantage of and the people that do the work are friendly and professional. A couple of years ago they came out to re-do the gas line to our heating unit and our hot water heater went out during the coldest week of winter. The guys that were doing the work offered to bring us space heaters because we had a child under the age of one and they wanted to make sure that our little guy would be alright. This time our HVAC unit has completely stopped working and they brought us a portable air unit to help keep us cool until they can get the new unit installed. They are simply the BEST at customer service!! They will always be our number one call for any HVAC or Plumbing issues.

  • Review 166 (2020-07-06 - Rating: 5)

    I had Ty from Cottrell & Co. investigate the source of a water stain on my first story ceiling. He wasnt able to find the source for certain, but he was able to rule out pipe leaks and narrow down the issue with information on the next steps we can take. Really friendly and helpful; will call them with my next issue.

  • Review 167 (2019-08-19 - Rating: 5)

    Cottrell and Co. are wonderful! They were able to get our water back on with six hours after a pipe burst in our yard. Brett and Jason are friendly, professional, and true experts!!

  • Review 168 (2018-08-06 - Rating: 5)

    Did a kitchen remodel and had Cottrell replace old sink plumbing with new, move dishwasher and install sink fixtures and garbage disposal. Nick was our plumber and hes unbelievably good at what he does. Total professionalism on all accounts, wouldnt use anyone else!

  • Review 169 (2024-08-01 - Rating: 5)

    Cottrell has been excellent for years. Always excellent work and customer service.

  • Review 170 (2024-09-12 - Rating: 5)

    Quick, excellent and good job. A+ all around

  • Review 171 (2024-07-24 - Rating: 5)

    Representatives showed up on time..friendly.courteous.knowledgeable..provided an estimate within 5 minutes after they left..I called back for them to proform the job !!!

  • Review 172 (2020-05-29 - Rating: 5)

    They did an excellent job after I had a different plumbing company come by and not be able to fix my clog in the kitchen sink. They were extremely knowledgeable and were able to quickly fix my issue!

  • Review 173 (2020-08-20 - Rating: 5)

    Absolutely love working with Cottrell. Always so professional and prompt! Micah always helps me out and goes above and beyond! She is THE BEST!

  • Review 174 (2024-07-09 - Rating: 5)

    The plumber was here on time, quickly found the problem and explained it to me. He fixed it in a short time and I was pleased with the costHe was very polite and helpful.

  • Review 175 (2024-06-19 - Rating: 5)

    Excellent service..arrived on time and quickly completed the service needed. Very kind serviceman.

  • Review 176 (2018-07-03 - Rating: 5)

    Anthony and Jacob came and solved a problem that had been lingering for months. Very professional and courteous. I so appreciate their efforts. I am a loyal Cottrell customer from now on

  • Review 177 (2024-06-26 - Rating: 5)

    Matt was very professional and did a great job.

  • Review 178 (2024-07-01 - Rating: 5)

    Phenomenal work. Very nice service man and the only company I could get to come out on a Sunday. Highly recomended.

  • Review 179 (2024-06-10 - Rating: 5)

    Friendly, on time, and all in all just easy to work with and not as expensive as I thought.

  • Review 180 (2017-12-20 - Rating: 5)

    Mr. Hellams was our plumber. Extremely knowledgeable, courteous, punctual and a pleasure to deal with, will use again most definitely. Will recommend to everyone

  • Review 181 (2024-12-18 - Rating: 5)

    Great service. Thanks

  • Review 182 (2024-08-07 - Rating: 5)

    Serviceman very efficient. Very good service!

  • Review 183 (2024-12-05 - Rating: 5)

    Great company to do business with.

  • Review 184 (2024-06-10 - Rating: 5)

    Cottrell is a very professional company. I smelled gas inside my house and out. Contacted my HVAC person that has service my air conditioner, and stated there was no leak and to carry on as usual, plus he smelled no gas. I had to also get my tankless water heater serviced. First thing they was they smelt gas yards before they reached the backyard. Was advised to call Dominion. Within minutes they arrived and found the leak right away. Thought I was going to have to get a hotel, but Cottrell had a plan to cut off gas to everything except the hot water heater, and did that extra without any added charge. The gas lines were in an awkward spot. Cottrell came out, and did a wonderful job installing new gas lines and taking out the old. I will be having them to service my air conditioner now. Couldn’t have found a better crew.

  • Review 185 (2020-01-07 - Rating: 5)

    The service was great! The job was more involved than originally thought but they stayed until it was done! Ill definitely use them again. Thanks so much

  • Review 186 (2024-08-08 - Rating: 5)

    Arrived on time and quickly fixed our problem!

  • Review 187 (2024-10-07 - Rating: 5)

    Great company and great customer service

  • Review 188 (2024-08-14 - Rating: 5)

    Always punctual, informative, and a pleasure to work with.

  • Review 189 (2024-06-27 - Rating: 5)

    The two guys you sent out there were fantastic! Thanks

  • Review 190 (2018-12-06 - Rating: 5)

    So thankful for Anthony and his professionalism. Fixed my toilet and eased our minds for a reasonable rate. Thanks so much for your great service!

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