Roto-Rooter Plumbing & Water Cleanup

Located in Lexington, Kentucky

Address: 2050 Regency Rd Suite C, Lexington, KY 40503, United States

Phone: +1 859-278-8491

Rating: 4.9

Services

On-site services
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
I don’t normally put a lot of reviews. But the way this company reacted to my urgent situation. John Davis did a great job and explained everything. I was really impressed! We will definitely be using them again!

Review 2 (2024-12-17 - Rating: 5)
Zach came by at 130 to help solve a sudden sewer backup problem at our house and stayed until 415 to ensure the pipe was clean and draining properly. He used a camera before and after auguring so he could give us a more detailed diagnosis of the problem. We are hiring him to come back next week to install a clean out in the front yard so he can hydrojet the entire line to ensure the rust and mud in the old cast iron pipe is fully resolved. Exceptional and thorough service and exceptionally courteous! Roto rooter is lucky to have him on their crew!

Review 3 (2025-01-05 - Rating: 5)
John Davis was our plumber and he was great. Explained our options and gave his professional opinion. Thankful for workers like him.

Review 4 (2025-01-04 - Rating: 5)
Great company! Recent plumbing issues and John with roto rooter took care of us and had us up and running again very promptly! Will call them again if needed!

Review 5 (2025-01-05 - Rating: 5)
John Davis was our plumber and he did a wonderful job. He was very professional and answered all of our questions.

Review 6 (2024-08-22 - Rating: 5)
I couldnt be happier with the service provided by Kirby and Dylan.I couldnt run water in the kitchen because it backed up in the bathroom sink. They were able to figure out the labyrinth of messed-up pipes and get the problem resolved. I had two collapsed pipes.It took two long days; they had to jackhammer the floors in both kitchen and bathroom as my house is on a concrete slab.They were both patient and professional, polite and respectful.I would definitely call Roto Rooter again.

Review 7 (2024-08-27 - Rating: 5)
We are so pleased with the work Kirby did to fix our clogged washer drain. He was at our house in less than 24 hours and was professional, knowledgeable, and friendly. Definitely recommend Kirby and Roto-Rooter for any of your plumbing issues.

Review 8 (2025-01-04 - Rating: 5)
Would like to Thank John Davis for being so polite and prompt on getting my bathroom fixed. I highly recommend Roto Rooter!

Review 9 (2025-01-05 - Rating: 5)
I highly recommend Roto Rooter. I called for clogged sink they sent John Davis.Thanks John for being so helpful and getting it taken care of.

Review 10 (2025-01-09 - Rating: 5)
John was my plumber and he was so helpful and professional. He did an excellent job!

Review 11 (2024-06-30 - Rating: 5)
Arturo and the water cleanup team was amazing. They were able to come out immediately and took care of the cleanup in our basement. This was only our second week in our new house so we were very overwhelmed and Arturo was great at making us feel like everything was under control. Hopefully we won’t have to use them again but we highly recommend them!

Review 12 (2024-07-19 - Rating: 5)
I don’t normally put a lot of reviews. But the way this company reacted to my urgent situation and explained everything was exceptional. Arturo was my technician, he was very knowledgeable and helpful. Please don’t hesitate to use Roto and ask for Arturo.

Review 13 (2024-06-30 - Rating: 5)
Joel and Crew were great! Quick response and install on a basement sewer problem. Transparent on the cost and time it would take to complete the repairs. Highly recommend them for your plumbing repair needs.

Review 14 (2020-11-04 - Rating: 5)
After multiple calls and expense over the last 3 years, I called Roto-Rooter. What a change! Joel Marlow my technician came out looked at my sewer with a camera explained to me what he saw, and fit me in the next day. He spent the whole day replacing and installing new piping and in fact found the problem no one else had found. He put in a new clean out and stayed even into the dark to make sure my system was working. After spending over 10,000 dollars on previous repairs that didn’t fix the problem my first call will always be Roto-Rooter!

Review 15 (2024-07-29 - Rating: 5)
Chris showed up right on time, ready to dive into the job with gusto. He tackled my leaky faucet with such enthusiasm, it was almost inspiring. His skills in fixing clogs were truly unclog-believable!

Review 16 (2023-11-07 - Rating: 5)
I had a drain shared between two baths that was clogged & left me in standing water after showering. I called to schedule a time and was told 3-5 but they would call before they sent someone to my address. I got a call at around 4:15 letting me know someone was on the way, and there were technicians at my door less than 10 minutes later. I had the pleasure of meeting Jeff & Kevin. They were polite, professional & fixed our issue quickly! Very thankful for their service & highly recommend Roto-Rooter.

Review 17 (2024-06-10 - Rating: 5)
Excellent work done by Roto-Rooter. Jeff Johnson was highly professional and fix the plumbing issue in a matter of minutes. He also kept the space he was working in clean. I high recommend Roto-Rooter and ask for Jeff.

Review 18 (2025-01-03 - Rating: 5)
Cody was very professional and extremely helpful! He explained the process in terms that I could understand and continued to give us updates on his progress. He was always positive and had a great sense of humor.

Review 19 (2023-10-31 - Rating: 5)
My husband and I had a great experience using Roto-Rooter during a very stressful time with a main water line issue at our house, in which our laundry room and bathrooms were actively flooding. I was put in touch with Sarah Dent, who went above and beyond to help get our issue resolved. She was prompt in her responses and was able to have someone out to our house asap to get everything taken care of. The level of customer service we received should absolutely be recognized. We will not forget how easy she made everything for us! Thank you all for being the best!

Review 20 (2023-11-02 - Rating: 5)
I am really impressed by the work provided Roto Rooter. They were on time and very professional. My technician Brian was very knowledgeable and informative. He stayed until all of the drains were fixed and kept us informed during the process. Highly recommend!!!!

Review 21 (2023-11-07 - Rating: 5)
Two days after moving into our new house, the pipe from the house to our septic quit draining. I called Jeff Johnson of Roto-Rotor on a Sunday after being referred to him by a friend. He responded promptly to my call and was able to work around my own work schedule and showed up at 6:45am the next morning. He had our pipe flowing in about 15 minutes and showed me through the camera what the issue was and gave us a quote on repairs that could be done to prevent issues in the future. I will definitely be calling him again if any problems arise in the future.

Review 22 (2023-09-27 - Rating: 5)
Cannot say how happy I am that Dylan Luthe, our technician, was able to help us! He worked for 3 hours (even past 5pm) to make sure we got our drains fixed! He was so polite and patient and informative. We live in an older house, which made for a tougher job but he smiled and kept a great attitude the entire time! He was also kind enough to give the bottom of my shower a scrub down to get the gunk from the water backup off! All-around, he was just so awesome. Thank you Dylan for saving the day. You have no idea how much this house of ladies appreciates you!

Review 23 (2023-11-02 - Rating: 5)
Owning a historic building and running a cafe out of it can be tough when plumbing issues arise! Jeff Johnson was very knowledgeable and professional! He was able to identify issues with multiple systems to keep my business running. I will definitely be calling again when I need plumbing services!

Review 24 (2025-01-05 - Rating: 5)
That Mr. Davis fella really knew what he was doing! If you have any plumbing needs, John Davis is your guy!

Review 25 (2023-11-01 - Rating: 5)
Had a plugged up sewer line that is rather old and has lots of scaling. I didn’t have a clean out either. Jeff came and unplug the line and camera the line for me and saw lots of scale and some issues that need to be taken care of. Gave me the cost. Called the next day and told them to go ahead and do it. Jeff and Kevin came out and did what needed to be done and put a clean out in. They were good guys, courteous, and efficient. They wanna here a little less than three hours. Everything is running splendid now. Highly recommend this company. Ask for Jeff and or Kevin. You won’t be disappointed.

Review 26 (2024-07-29 - Rating: 5)
Christopher McDermott was the most professional plumber I have hired. If you dont hire him then it you will regret it.

Review 27 (2023-12-05 - Rating: 5)
My daughter had an emergency plumbing issue and we could not get ahold of maintenance. I had used Roto Rooter in the past. I called them first. Zach Morton came within hours on a Saturday. We are very happy with his service, not to mention grateful! The friends gathering didn’t have to be cancelled. Thank you for coming through again when needed.

Review 28 (2023-11-08 - Rating: 5)
I have used a couple different companies whenever I have any plumbing issues, but this is by far the best company. They were promt, responsive and most importantly knowledgeable. The guys name who serviced was Jeff. Highly recommended!

Review 29 (2023-10-26 - Rating: 5)
I was really impressed by the work from Roto-Rooter. Arturo was our plumber and he was able to quickly detect the source of our leak and start drying the area around it quickly. He was professional and communicative, and helped to relieve the stress my husband and I were feeling especially with the extension leak damage. I will always recommend Roto-Rooter to my friends and family.

Review 30 (2023-10-28 - Rating: 5)
Tried to change a faucet in the bathroom. After removing the old one the water valves under the sink were leaking. Called around and could not get anyone to come out today except for Rotor_Rooter. Arturo went to work right away and replaced both valves. He cleaned up as he worked. Did an outstanding job! If I have to call them again I would ask for him to come out.

Review 31 (2023-11-16 - Rating: 5)
Water heater liner ruptured and basement flooded on Saturday. Roto-Rooter came within 2 hours of calling and brought all the equipment needed to start cleanup. They stayed with it over the next several days and were also able to install a new water heater. Everyone was great, particularly Arturio. Highly recommended.

Review 32 (2023-10-26 - Rating: 5)
During the last winter I had suffered from extensive pipe damage. Some of the damage only became apparent months later after it was allegedly fixed by another service. Arturo was swift in response and repair time and walked me through each step of the process. He followed up with me to ensure I wouldnt need anymore repairs and steps I can take this coming winter to prevent another tragedy. There isnt any other company I could recommend more highly after my experience with Roto-Rooter. 10/10

Review 33 (2023-11-12 - Rating: 5)
After a long day at work I found myself with a plumbing issue that I needed help with. Brian came out to the cabin and quickly eliminated my issue. He even cleaned up after himself. I really appreciate the quality service and we be calling back if needed

Review 34 (2023-11-07 - Rating: 5)
Called Roto Rooter for backed up sink and leak repair. Flagg showed up on time and was very professional, courteous, and helpful. He took the time to explain everything and to provide ways to prevent future issues.

Review 35 (2023-12-14 - Rating: 5)
Roto Rooter has top notch employees.I always request Joel Marlowe as he is patient in explaining what the issue is and offers his opinion and expertise as to what is going on and how to fix it with not just “bandaids” he will solve the problem!

Review 36 (2023-10-26 - Rating: 5)
Arturo was prompt and skilled. He kept me in the loop by explaining what he was doing step by step. And that let me know that he is not only professional but also a good person. 10/10 I highly recommend Roto-Rooter.

Review 37 (2023-10-27 - Rating: 5)
Jeff Johnson was so professional when he came to fix my plumbing issue. He was very nice and cleaned up after the work was done. I will definitely ask for him in the future.

Review 38 (2023-10-31 - Rating: 5)
Jeff was very knowledgeable and professional. I wasnt quite sure what quality of service I was expecting but Jeff took it above and beyond any expectations I had. 10/10 I will definitely be having this company do work for me again

Review 39 (2023-10-29 - Rating: 5)
Arturo promptly diagnosed and fixed our problem with our sewer pipe. We felt very confident about the work and comfortable with the team. We will definitely recommend Roto Rooter .

Review 40 (2023-10-31 - Rating: 5)
Jeff Johnson did a great job for us. Showed up on time, fixed the issue and cleaned up when he was done.He was very informative, polite and efficient.

Review 41 (2023-11-11 - Rating: 5)
Our business had an emergency with a clogged drain. We called and they sent Dylan Luthe. He was very knowledgeable and did an awesome job. I highly recommend then.

Review 42 (2022-06-21 - Rating: 5)
We had a plumber come out and snake our drain yesterday, he was here within an hour of me calling! He was polite and communicated all the details I needed to know. He got right to work and fixed our drain. He even put my dryer back and re-connected the exhaust hose which I thought was super nice of him!

Review 43 (2025-01-04 - Rating: 5)
John Davis was my plumber and he was great

Review 44 (2023-11-18 - Rating: 5)
Roto Rooter was very prompt and professional. Brian arrived at our house and quickly had determined and fixed the issue. He is A++++++

Review 45 (2020-02-19 - Rating: 5)
Dale arrived st time promised, assessed the issue and gave me two different options and estimates. After I chose the option, he promptly started on the problem and had it fixed quickly. He was very professional and friendly and knowledgeable of what he was doing. The final bill came back even less than the estimate and that is probably the first time I have had that happen with a repair issue. I will definitely use them again and reccomend them highly.

Review 46 (2021-09-29 - Rating: 5)
What a great experience all the way around. We had a clogged sewer line, and everything in the house had to stop. Toilet, tub, kitchen sink, dishwasher, washing machine--well, you get the idea.Every place I called was super busy and couldnt get us in today. Roto Rooter was the earliest, but it was the next day. Imagine how surprised I was to get a call from them saying they had an opening right then.The plumber, Zach, was really nice. He took a look at things and gave us the estimate. It was better than I expected. He got right to work and soon had it done.I am so pleased with this company, from the nice dispatcher who worked to get us in early, to the great price, to the fabulous service from Zach. I hope I dont have this problem again, but if I do I am definitely calling Roto Rooter!!

Review 47 (2020-04-14 - Rating: 5)
Had a corroded pipe leaking over the ceiling in our basement. Because we’ve received such amazing service from Roto Rooter in the past, they were my 1st choice to make this repair. From scheduling to finished repair, they were quick, professional, friendly and efficient. The service was all completed in a timely manner, no mess to clean up and the price certainly didn’t break the bank.In the uncertain times of this new normal in which we all find ourselves, one thing i know I can depend on is a wonderful experience with Roto Rooter. Thank you, guys so much!

Review 48 (2023-10-27 - Rating: 5)
Jeff Johnson gave us fantastic service. He was very professional, courteous and took the time to explain what was needed to fix the issue and answer all of our questions.

Review 49 (2023-11-07 - Rating: 5)
Jeff did a great job. He was very polite and explained everything in detail. I will be calling in the future and asking for him!

Review 50 (2023-10-28 - Rating: 5)
Mr. Arturo, was the most professional and efficient person . His work and attitude was just over the top. Would highly recommend him. 5.0 plus!!!

Review 51 (2023-10-27 - Rating: 5)
Called in Roto Rooter Lex for a leak repair. Jeff J showed up and took care of the problem. Great service with reasonable rates.

Review 52 (2023-11-21 - Rating: 5)
I had a great experience, Joel did a great job! Would definitely recommend him & Roto-Rooter for any plumbing problems!

Review 53 (2021-04-24 - Rating: 5)
Brian Garrett and Triston Robertson are very professional and hardworking, they are very dedicated to getting the job done right. They diagnosed the blockage in my sewer line and hand dug to find and repair the blocked line, and even replanted my daughters flowers when the project was completed. They kept me informed of every step of the repair process. I would highly recommend Roto -Rooter to any one needing plumbing repairs.

Review 54 (2023-11-11 - Rating: 5)
Your feller Brian Garrett helped me the other day with some issues. I had a massive clog (per se) in my pipes that somehow ended up coming out the bathtub and he fixed it right up. I am forever grateful, thank you guys 🙏.

Review 55 (2021-06-22 - Rating: 5)
Placed a request at 730am and tech was onsite by 9! Then the Techs that came out were awesome. They got me up and running by end of day and spent all day here (8 hours) and shopping for parts and then worked in pour down rain and in very tight spaces. They were sensitive to my dog being around and having to work around a terrible space layout. Clean up was thorough as well. Only downside is it was more expensive than some others but they were so fast to get me fixed up, the work is warranties, & he did a good job so it was worth the extra cost.

Review 56 (2020-08-06 - Rating: 5)
Roto-Rooter was so helpful! I called and had someone at my house to assist in less than an hour. The technician was so friendly and helpful, even showing me what he was inspecting so that I could understand how to do any simple fixes in the future. Since the main issue had resolved before he arrived, he didnt even charge me for the visit. Thank you!

Review 57 (2020-07-20 - Rating: 5)
I worked with Noah at Roto Rooter and he was fantastic. He was very friendly, explained everything thoroughly, gave a fair estimate, and was even able to solve our problem with fewer repairs (and expense) than originally thought. Would definitely call them again!

Review 58 (2023-10-26 - Rating: 5)
Jeff was incredibly professional. I appreciated how he explained everything in a way I could understand. Ill definitely be using him for all of my plumbing needs.

Review 59 (2021-05-02 - Rating: 5)
Our technician was fantastic! Knowledgeable. Thorough. Communicative throughout the entire difficult process. He included me and gave me great information as to what he found that was wrong and informed me how to avoid future difficulties. It was an excellent service response. And on a Saturday, no less.

Review 60 (2020-11-12 - Rating: 5)
Weve now had Roto Rooter in Lexington, KY come out 3 times for different problems (replace our main water shutoff + a sink shutoff, unclog a bathroom drain, reset a leaky and uneven toilet) in all three cases, they came out very quickly, fixed the problem, and left things tidy afterward. In the case of the leaky toilet they came out the same day.Today Jacob was the person who fixed the issue, and he was really wonderful and pushed me over the edge on writing a review.2 of these events have happened during the pandemic and in both cases they wore a mask the whole time (which we really appreciated).The prices seemed fair to me (not a ton of reference points), but i am not a penny-pincher when paying for fairly-compensated skilled labor.

Review 61 (2023-11-07 - Rating: 5)
Jeff was professional, efficient, friendly and honest. Thank you for the amazing service. I will be recommending him and team to all my friends and family.

Review 62 (2021-04-28 - Rating: 5)
We recently had a water damage and roto rooters took care of everything in a very professional way. They have state of the art equipment, they are super nice, clean and serious. Amazing team, and Sarah is great!

Review 63 (2021-05-02 - Rating: 5)
The Roto Rooter in Nicholasville was very pleasant from making the appointment to the plumber fixing to clog pipe. Gave me a quote prior to fixing the clogged drain and did a great job. No mess no fuss. Will definitely use again if another problem occurs.

Review 64 (2021-03-17 - Rating: 5)
Hats off and a big shout out to Roto-Rooter and especially Jacob, Sarah and Dale for all their help in repairing a complicated problem! It was a stressful situation (as most plumbing repairs are) which took time due to limited access to the lines in my townhome. Jacob was optimistic, determined and skillful in locating the blockage and finding a solution to the problem. They were professional, kind and kept me informed throughout the entire process. They all treated me like family and I trusted them which also reduced the stress associated with home maintenance problems experienced by those of us with limited knowledge about plumbing. I highly recommend Roto-Rooter of Nicholasville for all your plumbing needs!!

Review 65 (2023-10-27 - Rating: 5)
Call these guys first. I wasted time waiting around for some other guys to come out, ended up calling Roto Rooter instead, and they came out before the other guys who left me hanging even returned my phone call that day..Thanks to Jeff, I got the issue fixed quickly and professionally at a fair price..

Review 66 (2021-05-07 - Rating: 5)
Brian and Roto Rooter were great! Same day service - fixed the issue in a timely manner and was very friendly and professional. Would recommend them to anyone needing any plumbing work!

Review 67 (2021-07-05 - Rating: 5)
Jacob Kincaid was sent as the technician. He really went above and beyond the call of duty! I had a blocked sewer line in a rental property and he came out in the evening, the day before a holiday, and got it fixed. I only had to wait a few hours after I made the phone call to get a technician to the property. It was fixed after just a few hours of hard work by Jacob. I am very impressed and will do business with this company again.

Review 68 (2020-11-16 - Rating: 5)
I almost threw out my washing machine thinking it was leaking but it turned out to be a clog in the line that is shared by the washing machine and the dishwasher. Roto rooter came within an hour of my call and did an awesome job - the clog was fixed in less than an hour as well. Everything was quoted before sevices, step by step, and I got a 6 month warranty included in the price. The water cleanup service was an awesome bonus especially since she showed me how to file an insirance claim which covers rwplacement of my entire basement carpet and bathroom floor as well as damaged baseboards. The rep/techs helped a lot. I am very grateful for such prompt service.

Review 69 (2021-04-01 - Rating: 5)
Brian came out and within 15 minutes had diagnosed and repaired the problem. He also informed me of how to prevent the problem in the future. Very courteous, knowledgeable and professional. This is the second time I have used them. Excellent work both times.

Review 70 (2021-08-04 - Rating: 5)
Amazing! Came out last minute on a Sunday to fix a toilet emergency at our restaurant. No one else would come until next day and they came within hours. Professional, fast, great work = highly recommend!

Review 71 (2023-10-29 - Rating: 5)
Our septic backed up on us and Jeff Johnson came out and got us taken care of fast. Super professional and did a great job.

Review 72 (2020-01-15 - Rating: 5)
Brian from rotorooter was an absolute professional and did incredible work. He was clean, courteous, and let me know what was going on every step of the way. Cant recommend the dude enough. Thanks!

Review 73 (2023-11-07 - Rating: 5)
I highly recommend this company. Jeff is very knowledgeable, snd professional. He did great work! Will definitely ise them again

Review 74 (2021-04-03 - Rating: 5)
Roto Rooter Tech Steve Nagy was friendly and professional. Unstopped our tub drain. Cleaned up after the work. Super service. Very satisfied. Highly recommend.

Review 75 (2020-10-23 - Rating: 5)
Joel Marlow was the technician, he was prompt, knowledgeable, patient, personable went above and beyond, came up with a action plan to fix our drainage issue. . Would recommend their service and Joel.

Review 76 (2023-11-07 - Rating: 5)
Anytime we need help Jeff Id who we call. He has a vast knowledge and just the best attitude. Thanks Jeff always awesome!

Review 77 (2023-11-07 - Rating: 5)
Jeff is one of the most friendly and professional plumbers Ive had the pleasure of working with. Actually someone who goes above and beyond.

Review 78 (2021-04-07 - Rating: 5)
Roto-Rooter did a really good job identifying where the core issue was with my old pipes in my old home. They gave me an accurate quote to install a cleanout and the finished job makes hard to tell that they just dug up my yard today.

Review 79 (2019-11-26 - Rating: 5)
Tristan Robertson did a great job fixing our drainage issues. After several failed attempts from other companies and a lot of frustration around this issue he was able to come in and resolve the problem. Highly recommend

Review 80 (2020-07-18 - Rating: 5)
The technician came out and took his time to really locate the cause of the drain problem and then went right to work to fix a problem that wasnt really very obvious. The repairs were successful and we are very happy with his diligent efforts to solve our problem.

Review 81 (2020-03-13 - Rating: 5)
Arrived promptlyTech was very nice and helpful. Explained another problem and did that job also. Very pleased with his work and professionalism. Will definitely use them again

Review 82 (2019-10-20 - Rating: 5)
Roto-Rooter saved our Sunday!!! 1 bathroom in house and shower and toilet stopped draining! Yikes!! Larry was here 2 hours after distress call made. In a little over an hour the issue was resolved!!! Bonus- Larry talked to our dog! You know that goes a long way with parents of fur babies!

Review 83 (2023-11-08 - Rating: 5)
Jeff is an amazing technician. I will always call for him if I need anything. Hes the best!

Review 84 (2021-06-07 - Rating: 5)
Replaced/relined sewer pipes, redirected sump pump drainage to storm sewer. Very pleasant and easy to work with, called when they were on the way, even put back a hosta theyd had to dig up. Came in much cheaper and faster than the other quote I had for the same work.

Review 85 (2019-12-19 - Rating: 5)
Root-Rooter is always great. Brian fixed my toilet’s leaky shutoff valve without any trouble. Will definitely use again.

Review 86 (2023-11-08 - Rating: 5)
Jeff Johnson was professional and let me know what was wrong and what needed to be fixed. He was efficient and saved me time and money.

Review 87 (2023-11-07 - Rating: 5)
I loved how Jeff Johnson responded so quickly. He was very professional and helpful with all my plumbing needs.

Review 88 (2021-04-02 - Rating: 5)
Prompt service. Cleaned up after job was done. Wore a mask and shoe covers. The wheels of the tools were also covered. Very informative on what was to be done and completed the job. Would recommend to my family and friends.

Review 89 (2023-11-07 - Rating: 5)
Jeff Johnson is outstanding. Polite, Profesional and truly cares about being informative to the client.

Review 90 (2024-06-04 - Rating: 5)
Everyone involved made this experience so pleasant. I called about 3pm and they were able to come first thing the following morning. Quick and easy scheduling, very fair prices, and great to work with in an efficient amount of time. Would use every time and recommend to others.The problem I had - my water bill unexpectedly shot up several hundred dollars so it was an assumed leak. They came in and replaced the fill valve on a toilet which was causing the issue and he checked the meter and everything when he was done. A bonus - I needed new pipes for my water heater and he did that while he was here. Very professional, clean, and friendly.I talked to Taylor on the phone and Joel was our technician. Thanks!

Review 91 (2024-06-26 - Rating: 5)
Was able to get a technician at my home within an hour. Arturo was great. Found the reason behind the water damage and explained how it happened. Then he discussed how to move forward. Arturo was very helpful and professional.

Review 92 (2023-10-30 - Rating: 5)
Kevin and Jeff replaced my water heater and were very polite and professional and really take pride in what they do!

Review 93 (2020-03-09 - Rating: 5)
LOUIS ORAMA was called on a Sunday evening to our home following a sewage pipe burst in our basement. We were unsure how long the problem had been going on since my parents do not go down into the basement. Since the issues had been happening for an extended period of time, the content of the drain had covered the ground and extend throughout other areas of the basement. LOUIS arrived on time and spent around 2 hours taking pictures and assessing the damage in all areas of the basement. LOUIS contacted the insurance company and was able to get the process started that night. LOUIS explained every step of the process and was very respectful and professional despite the unimaginable mess. Once the arrangements were made for LOUIS and his team to start the clean-out process, LOUIS was in constant communication with our parents (who are elderly) and showed them every object which he thought may be salvageable. I cannot say enough how kind and respectful LOUIS was to our parents. He would call every day when he was on his way. He would keep them and my brother and I up to date on the progress. Louis set up barriers to keep everyone safe. Once the clean -out was completed, LOUIS then started the process to remove all contaminant and mold from the entire basement. This was followed by dying out the basement. LOUIS came every day to check on the drying out process and took care of anything else that may have come up. Again, I cannot say how fortunate we were to have LOUIS be the person from Roto-Rooter to be assigned to our home. LOUIS was very knowledgeable, very detailed, and most of all RESPECTFUL and KIND to our parents LOUIS also called after he was finished with the project to make sure there were no new issues. We highly recommend LOUIS ORAMA and expressed that to our insurance company and will recommend him to anyone who requires roto-rooter service.JOE and JOAN PRZYWARALISA BONAR, BOB PRZYWARA

Review 94 (2023-11-01 - Rating: 5)
Highly recommend Arturo Murillo. I appreciated his services & I will request him next time I have issues!

Review 95 (2021-01-17 - Rating: 5)
Fantastic service, cleaned up afterward. Came to address one problem, determined that what I asked for would be a waste of my money and what to do myself to better deal with it, and then at my request to take a look at something bothering me, he fixed another, bigger problem that was an ongoing issue that was damaging my home worse than I knew. Kind to my dogs, respectful of my home.

Review 96 (2023-11-01 - Rating: 5)
Great experience with Arturo Murillo, he was professional & did a great job. Highly recommended!

Review 97 (2023-01-13 - Rating: 5)
Excellent service. Responded to call within an hour as usual and completed work quickly. Will definitely use them again

Review 98 (2025-01-05 - Rating: 5)
John Davis was great!

Review 99 (2019-10-19 - Rating: 5)
Competent, friendly and prompt. So grateful for the service. Installed a hot water heater and booster on a Saturday. Will definitely use again!!

Review 100 (2020-07-07 - Rating: 5)
Last night at Georgetown-Scott County EMS we had a plumbing emergency, our sewer began to back up into our building and caused quite a mess. Brian Smalley responded to our station late at night to come and resolve our problem. He unclogged our sewage line, fixed and reset our toilet and then he even offered to mop up the mess after everything was resolved. Brian was awesome!! We would love to have him back if we ever run into another problem. Thank you Brian!!

Review 101 (2023-11-07 - Rating: 5)
I highly recommend Jeff! He’s honest and a good worker, and does good work.

Review 102 (2021-01-07 - Rating: 5)
Tyler is great! He was very helpful. He quickly identified the issue and explained how he would fix it. I would highly recommend using Tyler at Roto Rooter.

Review 103 (2024-07-17 - Rating: 5)
Christopher was a pleasure to work with. He was knowledgeable and very helpful.

Review 104 (2019-08-04 - Rating: 5)
Called on a Sunday morning and Triston was here when in 40 minutes. He took care of our problem and was very professional and explained what we needed to have done.

Review 105 (2024-06-23 - Rating: 5)
Flagg did a really amazing job at solving and walking me through my plumbing issue. Easy 5 stars!!!

Review 106 (2021-11-17 - Rating: 5)
This was a great experience. Joel was on time and installed the faucet quickly and efficiently. He was very professional.

Review 107 (2019-06-25 - Rating: 5)
So pleased with the service and professionalism. Brian was excellent and explained everything in detail. I am very impressed and will continue to use their services in the future.

Review 108 (2021-06-04 - Rating: 5)
Replaced my antiquated garbage disposal. The tech was efficient, friendly and left without leaving any mess behind. I ALWAYS use RR. They are the BEST!!!

Review 109 (2023-01-03 - Rating: 5)
Roto guys were super professional and fixed us right up!! We highly recommend them for commercial repair!!

Review 110 (2021-05-01 - Rating: 5)
We had a main line completely clogged. The basement was flooding. They completely cleared the issue and helped with clean up. Wonderful experience.

Review 111 (2021-04-19 - Rating: 5)
I called for an emergency and they responded quickly and professionally. Great price for fixing a situation that could have gotten worse fast! Highly recommend!

Review 112 (2019-10-17 - Rating: 5)
Brandon Adams was courteous, quick, and professional. While I hope I dont need a plumber again, theyll be the ones I call if I do.

Review 113 (2021-12-27 - Rating: 5)
The technician was great. He explained everything that he was going to do and why the problem was happening. Very happy with The service.

Review 114 (2023-11-07 - Rating: 5)
Jeff was amazing! Wonderful work! Definitely recommend!

Review 115 (2020-12-28 - Rating: 5)
Fantastic, very professional, expertise in techniques and knowledge. Very responsive, and helpful, and very timely with their availability. I could not have asked for a better experience.

Review 116 (2022-06-07 - Rating: 5)
Guys did a great job. They cleared the clog and then ran a camera back to to show me there werent any other issues.

Review 117 (2021-04-04 - Rating: 5)
Had to call on Easter Sunday. They came out, fixed the problem, and helped us use a coupon too! Great service!

Review 118 (2021-06-09 - Rating: 5)
The guys were professional and quickly fixed our broken waste pipe problem. I will recommend them to everyone!

Review 119 (2023-12-01 - Rating: 5)
Great service! Will definitely use again!Tristan Robertson

Review 120 (2023-01-13 - Rating: 5)
Liked that they call when they are about to show up!! The guy was professional and very friendly!! Couldn’t ask for more. He will be our go to guy from now on….

Review 121 (2020-01-15 - Rating: 5)
Fast and efficient. Larry finished one job and then completed another job on the fly that another plumber was needing three days to complete.

Review 122 (2024-07-29 - Rating: 5)
Chris is reliable and dependable.

Review 123 (2023-11-07 - Rating: 5)
Jeff provided excellent service. Would recommend to friends and family.

Review 124 (2023-11-07 - Rating: 5)
Ask for Jeff he does a great job and will get the job done right!

Review 125 (2019-12-04 - Rating: 5)
Brian was awesome. Explained everything, and very knowledgeable and professional. Very friendly. Highly recommend .

Review 126 (2020-12-30 - Rating: 5)
Tristan was fantastic. He even provided education on preventing problem from reoccurring! Highly recommend!

Review 127 (2020-06-19 - Rating: 5)
Tristen and Noah were professional and worked hard to get my problem taken care of. I highly recommend them.

Review 128 (2023-11-08 - Rating: 5)
Jeff Johnson is a hard worker and does a great job.

Review 129 (2024-02-11 - Rating: 5)
Zack Morton provided excellent customer service! He was punctual, professional and got the job done in a timely manner. Very knowledgeable!

Review 130 (2023-01-02 - Rating: 5)
I’m a contractor and they are my go to when I’m in a pinch. Always very honest and do whatever they can to help me.

Review 131 (2023-11-08 - Rating: 5)
Jeff did a great job I highly recommend

Review 132 (2023-11-07 - Rating: 5)
Thank you so much to Joel and Roto Rooter for clearing a huge mess in our pipes! Excellent, friendly service. Upfront pricing was much appreciated. Highly recommend.

Review 133 (2022-12-18 - Rating: 5)
Tech was great! cleaned everything multiple times to make sure, thanks again

Review 134 (2023-12-13 - Rating: 5)
Flagg and Arturo was awesome! They responded very quickly, identified the problem, and were gone within an hour. We will definitely use them again!

Review 135 (2020-02-10 - Rating: 5)
Dale was great solve the problem was on time,respectful,and solved the problem ROTO-ROOTER hold on to this guy he is a awesome plumber

Review 136 (2024-06-23 - Rating: 5)
F did such an amazing job

Review 137 (2020-07-18 - Rating: 4)
Expensive! Cost over $400 to unclog two drains! But they were friendly and responsive.

Review 138 (2019-08-08 - Rating: 5)
Jake did a great job. He was very professional.

Review 139 (2023-11-09 - Rating: 5)
Dylan Luthe should be running this place because he knows how to handle pipe.

Review 140 (2023-11-11 - Rating: 5)
Brian Garrett is very nice man knows what he is doing

Review 141 (2021-02-24 - Rating: 5)
Dale was very professional and very helpful. Did a thorough job. Much appreciated.

Review 142 (2023-11-07 - Rating: 5)
Highly recommend Jeff. He is great!

Review 143 (2021-05-19 - Rating: 5)
They cleaned our drains amazingly and showed us where we had a faucet that we did not know we had made his money and gold

Review 144 (2023-11-08 - Rating: 5)
Ask for Jeff! He does great work!

Review 145 (2019-11-18 - Rating: 5)
They are the best in the business. I would use them again for sure. Life savers for landlords.

Review 146 (2023-11-07 - Rating: 5)
Jeff is great, answered all my questions in a way I could understand and gave me recommendations on maintenance to prevent future clogs.

Review 147 (2023-11-08 - Rating: 5)
Jeff from Roto-Rooter went above and beyond for us. He kept us well informed throughout his visit and took care of very clogged kitchen drain. He even fixed our stuck disposal.

Review 148 (2023-11-09 - Rating: 5)
Dylan Luthe was my plumber and he was great. Very professional and thorough!

Review 149 (2023-11-07 - Rating: 5)
Jeff was amazing. Prompt, helpful, professional! 10/10

Review 150 (2021-05-14 - Rating: 5)
Joel was Very polite and professional resolution of the problem was quickly achieved

Review 151 (2023-11-08 - Rating: 5)
Jeff Johnson is knowledgeable and gets it done right!

Review 152 (2023-11-27 - Rating: 5)
Service was excellent and quick. Very professional.

Review 153 (2024-06-16 - Rating: 5)
Flagg Francis is great!

Review 154 (2021-08-09 - Rating: 5)
Amazing service on a Sunday evening. 6 month warranty for the same line clog.

Review 155 (2021-04-15 - Rating: 4)
They did a great job but charge too much!

Review 156 (2021-06-08 - Rating: 5)
Great job! Fixed my clogged up sink and the problem that was causing it to constantly clog up.

Review 157 (2021-05-18 - Rating: 5)
Polite professional service. Got the job done. Does anything more need to be said?

Review 158 (2023-10-26 - Rating: 5)
They did amazing work..

Review 159 (2021-04-20 - Rating: 5)
They show up when they say they will. They explain what they are doing when I ask questions and clean up when finished.

Review 160 (2019-08-06 - Rating: 5)
So easy to schedule an appointment online! And more importantly I received fast, professional and courteous service. Dale came out and quickly worked his magic and I was able to get same day service! This was the easiest and most pleasant service call I’ve ever had.

Review 161 (2019-12-19 - Rating: 5)
Great service and very fast responses from everyone in the office. Technician Daniel Boston was very polite, helpful and quick in helping me out. Highly recommend using these folks!

Review 162 (2020-01-12 - Rating: 5)
They did another great job for us! Very professional organization!They are available on the weekend and always give a time window for when the Technician will be there. If that time changes for any reason they always call before hand to let you know.

Review 163 (2024-06-21 - Rating: 5)
Flagg was great!

Review 164 (2019-11-27 - Rating: 5)
Plumbers replaced our waterline to our home. They were very professional and did good work. We really appreciated all the hard work.

Review 165 (2020-08-14 - Rating: 5)
The guys that came to do a water heater install were very professional,efficient, and extremely nice!! Did a fantastic job!!!! Would highly recommend them for all your plumbing needs!!!

Review 166 (2023-11-11 - Rating: 5)
Brian Garrett was great!

Review 167 (2020-02-26 - Rating: 5)
Awesome job, scheduled appt on their website. They emailed to confirm and then called when telling me they were running late due to prior appt. Showed later that evening and replaced my sump pump within the hour. Fair pricing, cleaned up, nice technician. Highly recommend Roto-Rooter for any plumbing issues!

Review 168 (2024-04-02 - Rating: 5)
Fast service and pleasant employees

Review 169 (2019-08-18 - Rating: 5)
Kudos to Roto Rooter for efficient and clean service! This morning we had a blockage in our plumbing. I called our usual plumber, who spent 2 1/2 hours, but was unable to fix it and who created a huge mess in our basement when he cut a pipe. At this point, I called Roto Rooter. Despite the fact that it was a Saturday afternoon, the service technician (Chase) arrived quickly. Instead of cutting pipes, the service technician did careful diagnostics to determine where the blockage was and then efficiently removed the blockage from the affected pipe with ZERO mess. Despite working inside our house on messy drains, he was extremely careful and neat. I was very appreciative to have my home treated so respectfully. Roto Rooters fees were also very reasonable, especially considering a weekend emergency service call. Overall I was very impressed with the service we received.

Review 170 (2019-08-07 - Rating: 5)
They were very prompt, the plumber was friendly and professional and explained things clearly, I recommend.

Review 171 (2021-06-09 - Rating: 5)
Great customer service and on-site repair work!

Review 172 (2021-08-05 - Rating: 5)
Fast, thorough and professional. Toto-Rooter helped us in a pinch.

Review 173 (2021-03-13 - Rating: 5)
Dale came out within 10 minutes after I called.He figured out problem within 3 minutes he told me he had repair piece in van and that it wouldn’t cost me anything!Very impressed and thankful.I asked to pay he said NO.I told him they have a new customer.Ask for Dale.I would give 10 stars if possible couldn’t be more pleased.Thanks again Dale,Monty

Review 174 (2021-04-12 - Rating: 5)
Gave good information and worked through the process to resolve the situation.

Review 175 (2020-01-24 - Rating: 5)
They are honest, professional, and efficient.

Review 176 (2020-08-17 - Rating: 5)
Great job. Very professional

Review 177 (2023-11-07 - Rating: 5)
Jeff is wonderful!

Review 178 (2021-05-03 - Rating: 5)
Very nice guys, always!

Review 179 (2025-01-11 - Rating: 5)
John Davis is a great plumber!

Review 180 (2025-01-11 - Rating: 5)
John Davis was my plumber and he did a great job. Quick, thorough and he was funny too. Highly recommend .

Review 181 (2025-01-11 - Rating: 5)
Call Cody for your plumbing needs!!

Review 182 (2025-01-10 - Rating: 5)
John Davis does excellent work! If you need a plumber, he’s your guy! Friendly and on time!

Review 183 (2025-01-10 - Rating: 5)
John Davis come out quickly took care of my water leak. Great customer service. Thank you

Review 184 (2025-01-10 - Rating: 5)
I highly recommend… John Davis did some work for me… great customer service

Review 185 (2025-01-08 - Rating: 5)
A young man named Jhon Davis came out and cleaned out my pipes. He was fast and efficient.

Review 186 (2025-01-08 - Rating: 5)
John Davis was our plumber and provided an excellent service. I thought the price was fair and will definitely use them again in the future.

Review 187 (2025-01-07 - Rating: 5)
John Davis did a Great Job Replacing a busted line in my house! John went above and beyond!

Review 188 (2025-01-06 - Rating: 5)
John Davis was our plumber he was incredibly kind and friendly. He took time to explain his work and was it very much appreciated

Review 189 (2025-01-05 - Rating: 5)
John Davis Is So Great. Hes So Amazing.

Review 190 (2025-01-04 - Rating: 5)
I would like to show recognition to John Davis. He is very professional and was during the whole procedure. Explained as to what the situation was and how we can come to a solution. He helped me understand the situation in a way I could know what was going on and also Explained the solution. Helped me feel like he was truly here to help me which was great! I highly recommend you specifically ask for Mr.John Davis! Thank you so much John, if I ever need your services I will specifically be asking for you. 5 out of 5 over all service.. from start to end

Review 191 (2025-01-04 - Rating: 5)
I have used other Roto Rooters over my lifetime and I have to say that John from the Lexington shop was the nicest, most professional and helpful plumber I have ever come in contact with. These days its hard to find a good ole hardworking young man and he is that. Thanks John!!!

Review 192 (2025-01-04 - Rating: 5)
I couldn’t be more thankful for John Davis who showed up promptly, worked hard and quickly, and was reasonably priced! Also, not too hard on the eyes either! I couldn’t recommend them enough! Honest, integrity, and can’t beat the pricing. Thank you Mr. Davis!