Roto-Rooter Plumbing & Water Cleanup

Located in Lawrenceville, Georgia

Address: 1980 Riverside Pkwy Ste 202, Lawrenceville, GA 30043, United States

Phone: +1 770-831-5505

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-17 - Rating: 5)
I had the pleasure of hiring Bryan for a plumbing job, and his work exceeded my expectations. From start to finish, he was friendly, courteous and showed great expertise. He tackled the problem swiftly and ensured everything was functioning perfectly before wrapping up. Bryan’s attention to detail and commitment to quality set him apart from others plumbers I’ve used in past. If you’re looking for a trustworthy, skilled professional, Bryan is the one to call. Highly recommend!

Review 2 (2024-11-17 - Rating: 5)
Brian was fantastic to work with for our plumbing repair. He arrived on time and came prepared with all the necessary tools. His problem-solving skills were impressive, as he diagnosed and resolved the issue quickly and effectively. What stood out the most was his genuine approach – he explained what he was doing step-by-step and offered maintenance tips to help prevent future problems. Brian’s professionalism and top-notch service made the entire process stress-free. I wouldn’t hesitate to call him again or recommend him to anyone in need of a reliable plumber.

Review 3 (2024-11-17 - Rating: 5)
I recently had Brian come over for some plumbing work, and I couldn’t be more pleased with the service. He was punctual, professional, and extremely knowledgeable. Brian quickly identified the issue, explained the solution in a way I could understand, and worked efficiently to get it fixed. The quality of his work was outstanding, and he made sure everything was clean and in perfect working order before leaving. I highly recommend Brian for any plumbing needs – truly a reliable and skilled plumber

Review 4 (2024-12-04 - Rating: 5)
Ivan was very knowledgeable and helpful in identifying our plumbing issue. He communicated well and was very professional. He was also able to come out same day after another plumber canceled our appointment. Excellent service all around!!

Review 5 (2024-09-29 - Rating: 5)
Water heater wasn’t working and the technician that came out was Brian and his trainee Christian, Brian was able to get the water heater back working in no time. I had questions about my sump pump and he took the time to test it ensuring that it was in working condition. He advised me of quite a few more helpful tips which I truly appreciate.You can tell Brian really loves what he does, his willingness to help and knowledge of his craft makes him unique in an industry where most are out to make a buck.Both Christian and Brian were very pleasant from the start, I would definitely recommend!

Review 6 (2024-09-21 - Rating: 5)
Ryan arrived on time he was very professional well spoken! He came in and accessed the issue throughly and explained everything step by step! He told what the problem was and gave us several options of getting the issue fixed. Ryan kept us informed the whole time on everything that he was doing and he showed us what he was doing the whole time! He completed the job and cleaned up everything! I give Ryan a 5 star plus and i will definitely recommended him other people.

Review 7 (2024-09-06 - Rating: 5)
Brians crew was awesome. They installed a whole house water filtration system. They did an outstanding job. Very professional, very thorough and very knowledgeable. 5 plus stars. I will definitely refer Roto Rooter to anyone needing plumbing services.

Review 8 (2024-06-29 - Rating: 5)
We had an excellent service, delivered by the technician Saw. He attended our plumbing situation within two hours of a request and on a Saturday. He arrived promptly, conducted a professional assessment and resolved the plumbing issue quickly. He was transparent about pricing before performing the job. In addition he was very friendly, kind and trustworthy! He provided some advice around how to prevent a reoccurrence of the issue. I recommend him highly and will be happy to use this service repeatedly as plumbing issues arise.

Review 9 (2024-10-05 - Rating: 5)
The service was efficient and professional. Most importantly, our plumber (Brian) was very friendly and was willing to explain the problem and answer any questions we had. Brian’s friendliness and customer service alone are enough for us to make Roto-Rooter the company we choose for our plumbing needs.

Review 10 (2024-11-28 - Rating: 5)
Ivan was great! He was at the house less than 30 minutes from my service call, was thorough and explained everything to make us aware and comfortable. Thanks Ivan!

Review 11 (2024-10-21 - Rating: 5)
The scheduling was easy and efficient. They confirmed times and were prompt. Brian was terrific and solved our disposal issue in the kitchen. Very happy with the service and outcome.

Review 12 (2024-12-06 - Rating: 5)
Ned was very knowledgeable and took his time evaluating our problem. He walked us through the process and explained everything. Great experience.

Review 13 (2024-07-26 - Rating: 5)
So far so good. Chris, Cam, Shawn and Bob are the people I have been working with. Chris is helping with the assessment for insurance, Cam was the awesome plumber, Shawn set up the fans and Bob has been by to check the dryness. All have been very professional and I am very happy we called Roto Rooter.

Review 14 (2024-11-12 - Rating: 5)
Ryan was outstanding! He listened to our concerns and provided valuable knowledge which allowed us to feel confident in his ability to get the job done!

Review 15 (2024-08-25 - Rating: 5)
Brian was awesome. Took the time to check everything out, provided some really good information and advice for us to look for. Very Professional. We havent used Roto-Rooter before, but we will from now on. Thanks again to Brian and him doing great work.

Review 16 (2024-09-17 - Rating: 5)
Tarell came out promptly in the middle of the night after we had a leak coming from our new water heater, he was able to find and fix the issue within reasonable time and was very friendly and knowledgeable!! Very grateful for the help and promptness!

Review 17 (2024-09-30 - Rating: 5)
I had a great experience with Roto-Rooter same day service on a Sunday evening. They replaced my water heater in about 2 hours or so. Both plumbers were very professional and knowledgeable!

Review 18 (2025-01-02 - Rating: 5)
Brian was outstanding. He expertly assessed our problem, explained options, and fixed it a fair price!

Review 19 (2024-08-01 - Rating: 5)
Mang helped us with a plumbing leak, came over pretty quickly after raising the issue and addressed it promptly! He also made sure the work areas are clean after he is done, all in all job very well done! Thanks Mang and Roto-rooter team

Review 20 (2024-12-09 - Rating: 5)
I had an emergency issue and Ned showed up first thing in the morning. He was extremely knowledgeable and fixed everything in under 30 mins. Thanks Ned!

Review 21 (2025-01-04 - Rating: 5)
Hra was professional and cleared a stubborn clog in kitchen sink. He showed me the pipe in the crawl space that had warped and was causing the issue.

Review 22 (2024-08-06 - Rating: 5)
Thang was exceptional. He answered all of our questions and got the job done quickly. We look forward to working with him and ROTO-Rooter in the future.

Review 23 (2024-11-03 - Rating: 5)
Brian was outstanding. He explained everything that he was doing. He showed me all the testing he was doing . He explained the benefits of the filtration system.

Review 24 (2024-09-17 - Rating: 5)
I had a water pipe that busted behind my wall that had water flooding the lower half of my home. Tarell came in found the problem fast and replaced that water pipe. He did awesome and if your having water problems give this company a call.

Review 25 (2024-09-03 - Rating: 5)
Absolutely appreciated the expertise, work ethic, and professionalism of Brian and Christian today.I have peace of mind now. Thanks for identifying the source of the illusive leak and taking corrective action.Thank You Both

Review 26 (2024-11-11 - Rating: 5)
Ryan’s work was outstanding, hands down I would use them if I had any plumbing issues. Great experience

Review 27 (2024-09-02 - Rating: 5)
The worst time to have a major plumbing issue? A holiday!! I was so happy with Mang’s work today (Labor Day) and couldn’t have asked for better service even on a regular day of the week. He cared about getting all the details right and explained the process. Thank you again, Mang!!

Review 28 (2024-07-12 - Rating: 5)
So those of you who have toddlers can understand when unexpected items are flushed down the toilet it’s horrifying but The technician was understanding the issue explain to him he was quick, He explained to me the process what could happen and the potential cost, which was really Professional and he handled the issue. he confirmed that everything was working prior to leaving Thank you for your assistance It is appreciated.

Review 29 (2024-09-07 - Rating: 5)
On time, explained issue and pricing thoroughly. Service person was friendly and respectful. Issues was resolved within an hour. Very happy with service!

Review 30 (2024-06-19 - Rating: 5)
They were prompt, professional, and very knowledgeable. They quickly diagnosed and fixed the issue with my toilet backups system. I had great customer service experience with Saw. Thank you Saw!

Review 31 (2024-08-23 - Rating: 5)
Thang did a great job mediating our plumbing issues; he explained everything that he did as well and did an excellent job servicing our house.

Review 32 (2024-10-04 - Rating: 5)
Matthew and his team were very efficient and knowledgeable. We enjoyed their prompt service. We would use them again.

Review 33 (2024-06-21 - Rating: 5)
Wayne and Jamie did an amazing job with my service today. They were very friendly, helpful, and explained everything to me to ensure I knew what was happening with the plumbing. Thank you for great service!!

Review 34 (2024-07-14 - Rating: 5)
Brian Stewart was professional, courteous, and thorough. This was my first experience with Roto-Rooter, and Brian made it an outstanding one! If you need plumbing service I would highly recommend Brian and Roto-Rooter!

Review 35 (2024-07-11 - Rating: 5)
Wayne and Ian are the BEST. Wayne went above and beyond to help us and this is a man who values his customers peace of mind. Definitely worth requesting this team from Roto-Rooter for your drainage issues!

Review 36 (2024-12-12 - Rating: 5)
The team was very friendly, knowledgeable, and took the time to educate me throughout the process. Highly recommend!

Review 37 (2024-11-17 - Rating: 5)
Brian does a great job he’s very friendly and thorough in his work. I recommend calling Roto rooter and ask for Brian for any plumbing problems..

Review 38 (2024-11-08 - Rating: 5)
I appreciate the great service and helpful information that Ned provided today. He is a great representative of Roto-Rooter.

Review 39 (2024-06-13 - Rating: 5)
The guys at Rotor Rooter did a great job fixing our plumbing issue. Wayne and his partner were professional. They explained what they did and offered ways to avoid the problem in the future. Will definitely use them again!

Review 40 (2024-09-01 - Rating: 5)
Both technicians were very knowledgeable and considerate. Brian provided suggestions to help minimize future water issues. Very helpful , quick and efficient.

Review 41 (2024-12-15 - Rating: 5)
Responded very quickly - efficient and affordable. Brian and Johnathan were excellent. Highly recommend

Review 42 (2024-11-22 - Rating: 5)
Emanuel was so kind and helpful. He explained things clearly and helped set up a plan to help fix our issue.

Review 43 (2024-07-04 - Rating: 5)
Brian and Matthew are fabulous. Great guys. Want them as my friends. They did a very professional job and solved my complicated problem.

Review 44 (2024-11-07 - Rating: 5)
Ned with Roto-Rooter was very knowledgeable and addressed all of our issues, very thankful for his services!

Review 45 (2024-09-24 - Rating: 5)
Brian of RotoRooter was efficient and took care of replacing my water heater and PRV system. I would highly recommend.

Review 46 (2024-05-24 - Rating: 5)
Brain was amazing!, quick, professional & very pleasant! He fixed the issue 2 other employees couldn’t & got the water heater working & even hotter! Would definitely recommend you ask for him if you want quick & effective results

Review 47 (2024-04-12 - Rating: 5)
Matthew 9806 is an amazing plumber. He did an excellent job and was very helpful. He is very reliable, knowledgeable, and efficient technician. He gave gave me different options with no pressure of service and willing to schedule later if needed. I am very grateful for his work and his personable helpful demeanor.

Review 48 (2024-11-25 - Rating: 5)
Ned is great ! Came out and explained everything to me clearly! Big plumbing issue, but he got everything started for me.

Review 49 (2024-06-16 - Rating: 5)
Tran is a super cool dude and he has been an amazing help tonight! We had a late night plumbing break and he showed up and very calmly got it fixed. He answered all our questions and this man needs a raise!

Review 50 (2024-09-08 - Rating: 5)
Came exactly on time and quickly assessed the problem and replaced disposal. Gave estimates on other work I inquired about. Very profession and courteous.

Review 51 (2024-05-12 - Rating: 5)
Over the year I’ve had a number of handymen to fix various house issues. Brian Stewart was the best technician of them all. Many people have fixed issues, where he differentiated was he was also an educator imparting his knowledge to help me in other areas regarding my water heater maintenance, and expander. He had to wait for the glue to dry for the job and rather than relax and wait he spent his time helping the customer (me) prevent future water problems. If he’s available in the Marietta area ask for him. A truly amazing human being. Incidentally, a pipe from the main line into my house had sprung a leak.

Review 52 (2024-06-15 - Rating: 5)
Saw, yes that’s his name was such a blessing. He explained every step and made me comfortable with a situation that was a disaster in my eyes…sewage. I wouldn’t want another plumber helping me. Saw was fantastic and a kind person.

Review 53 (2024-09-28 - Rating: 5)
Ryan was excellent. Very patient and knowledge. Pleasurable person to work. He deserves a raise. 😄

Review 54 (2024-11-08 - Rating: 5)
Ned was wonderful! He was here before his estimated ETA and fixed our problem so quickly!!

Review 55 (2024-06-25 - Rating: 5)
Kevin did a great job. He arrived early and was very knowledgable about the issues we were having. He did a great job explaining everything.

Review 56 (2024-11-17 - Rating: 5)
Very friendly great communication services I would want to call them everytime I have a plumbing problem to be fixed

Review 57 (2024-04-04 - Rating: 5)
The technician that came out to my home was Brian from the Canton/Woodstock area, not only was he extremely knowledgeable about the pipe that needed to be replaced - he was also able to diagnosis and repair an issue that was encountered only four months prior. He educated me on the piping structure in my home and was trustworthy. I would definitely refer Roto-Rooter to my neighbors but would request Brian come back out. Great job!

Review 58 (2024-07-14 - Rating: 5)
Saw was pretty friendly and precise and what needed to be done. Loved his energy and was fixed our drain with no problem!

Review 59 (2024-01-15 - Rating: 5)
Our technician Mike #5507 was exceptional, phenomenal, outstanding, etc!! Words alone cannot describe how amazing he was. He took his time and evaluated the situation then walked me through all possibilities before just doing the work. He then showed everyone in the house proper flushing techniques and even suggested that we upgrade all our commodes, which we will be doing soon! Thank you Mike, you helped us tremendously! #5507

Review 60 (2024-12-14 - Rating: 5)
Despite the late hour, he provided perfect and friendly service. very satisfied!

Review 61 (2024-04-10 - Rating: 5)
Brian did a great job! Once the problem was identified, they were able to get us on the schedule quickly to get things working again. The day they were here, they stayed late to get the job done! They were also super sweet to my critters! I would have them come over again (I just hope we don’t have another plumbing emergency to need help)!

Review 62 (2024-04-14 - Rating: 5)
Roto rooter came with a plumber and water remediation team within 2 hours of my first emergency call. It is a Sunday and as I write this review the drying process has started and my brand new water heater has been installed. Kency was fantastic. Professional and efficient. 5 stars. ⭐️ ⭐️ 🌟 ⭐️ ⭐️

Review 63 (2025-01-09 - Rating: 5)
Very professional, knowledgeable, friendly and great problem solving skills!

Review 64 (2024-08-25 - Rating: 5)
Arrived within 30 minutes of my call was very professional and knew what he was doing I was very satisfied with the job

Review 65 (2024-04-12 - Rating: 5)
He was a great plumber and a very nice man. He is reliable and communicative. Once we figured out the problem he gave me options and i didn’t feel pressured. Very efficient and professional. i would recommend him to anyone.

Review 66 (2024-11-16 - Rating: 5)
Superb visit - got everything fixed above our expectations. Ned was amazing, highly recommend

Review 67 (2024-12-22 - Rating: 5)
Did work fast and efficiently, would recommend him for anyone that needs work done

Review 68 (2024-11-13 - Rating: 5)
Plumber (Ned) was very professional, friendly and extremely knowledgeable. I would highly recommend this company!!!

Review 69 (2024-11-17 - Rating: 5)
Bryan did an amazing job in fixing our house pipping he is a life saver 10/10

Review 70 (2024-12-06 - Rating: 5)
Roto-rooter serviceman, Ned, was awesome and top-notch. I highly recommend this company.

Review 71 (2024-11-21 - Rating: 5)
NedService was very quick. Very polite and worked with me well

Review 72 (2024-12-21 - Rating: 5)
Ned was great today!! Really did a great job of explaining everything.

Review 73 (2023-10-30 - Rating: 5)
My technician was Mel. He was great. Mel seemed very knowledgeable about my water heater and provided clear explanations to my questions. I feel like he was patient, listened, and was very honest about what needed to be done to keep my home as well as my family safe. Excellent service and I will be using this company again!

Review 74 (2023-10-27 - Rating: 5)
Company communication with an ETA was much appreciated and accurate. This was an after hours call, Mr Russell B showed up and began to survey our situation. After a few minutes we discussed probable issues and what he could do tonight to remedy them . I agreed with confidence that he could began work to unclog our main pipe. He was very engaged in the task at hand, and explained the process throughout. As a employer in the trade industry myself, I couldn’t be more pleased with his knowledge level, at the early stages of his career and his top notch customer service. Russell, continue to perfect your craft and make a name for yourself! Thanks, Branden M

Review 75 (2024-06-06 - Rating: 5)
Wayne’s prompt service was exceptional. Our location had some serious trouble & he went 50ft deep into our plumbing to figure it out. Thanked you then & I’ll thank you again!

Review 76 (2024-08-23 - Rating: 5)
I was having problems with my water pressure being low but Thang came out and did an excellent job with replacing parts and now my water pressure is back!!

Review 77 (2024-12-27 - Rating: 5)
Hra - Did a great job fixing our toilet.

Review 78 (2024-07-28 - Rating: 5)
Showed up in under an hour on a Sunday and fixed a leak for a very reasonable price. Highly recommend thank you!

Review 79 (2023-11-22 - Rating: 5)
Brian exceeded any/every expectation one could have. Incredibly friendly and helpful, answered any questions I had. He also checked things that suggested he truly cared about our home and ensuring he was leaving everything in the best place possible. Theres no reason he shouldnt be anyones first choice for any repair/replacement needs and Im positive we will utilize his services again in the future. What a guy

Review 80 (2024-02-03 - Rating: 5)
Being a first time homeowner with water leaks was nerve wracking to say the least. The team at Roto Rooter came out right away at no cost and took the time to thoroughly investigate the issue and resolved it immediately. It wasn’t as bad as I had thought and they were very honest. I highly recommend their professional service. I’ll be using them going forward.

Review 81 (2024-07-28 - Rating: 5)
Brian was great. Solved my problem and rebuilt the drain so it worked much better.

Review 82 (2023-10-31 - Rating: 5)
Very quick response and fixed immediately for pin hole leak in copper pipes. Kostadin Bogdanov is fantastic! Great expertise and very responsive! Very professional and showed up on time. Also had a whole house water filter installed by Brian and Derek. Very polite and professional and did the work quickly with a quick tutorial on how to change filters. Again, great expertise!

Review 83 (2023-11-04 - Rating: 5)
I am extremely happy about the service. The plumber was very polite, he explained what I needed done and he fixed my water leak. I let him know I appreciate him coming and if I ever need a plumber again I will definitely choose your company again.😊😊

Review 84 (2024-04-02 - Rating: 5)
Kency was so kind and helpful trying to help me with my plumbing issues. He worked tirelessly and did an amazing job cleaning everything up. I couldn’t have asked for better service.

Review 85 (2024-04-07 - Rating: 5)
A plumber was dispatched to me within 3 hours of my call and the company kept me updated frequently on my plumber’s ETA. Kency was my plumber and was very fair, honest, knowledgeable, personable, and fixed the problem quickly!! Thank you so much!

Review 86 (2024-10-23 - Rating: 5)
Great technician. Fast, fair quote and did a great job fixing the issue.

Review 87 (2024-07-04 - Rating: 5)
They came out quickly on a holiday and the plumber they sent out, Saw, was fantastic. He was very helpful and informative.

Review 88 (2023-10-30 - Rating: 5)
Russell was very informative and knowledgeable. He took a lot of time to explain the issues and how he planned to fix them. I felt confident in his skills and expertise and that I was paying for an expert quality repair.

Review 89 (2024-12-23 - Rating: 5)
HRA did a great job and was professional and quick. Thanks HRA

Review 90 (2024-01-03 - Rating: 5)
Our main waterline had a leak that was worsening by the hour, and unfortunately occurred right before the New Year’s holiday. I called multiple plumbers, but Roto-Rooter were the only willing to come out New Year’s Eve day. Brian arrived earlier than expected, and was very professional, and explained every step of the situation, the repair was completed within an hour.

Review 91 (2023-11-04 - Rating: 5)
I called them in the morning to connect water softener system to the main line and they are very responsive and on time. Keith and Matthew did a great job. I recommend them for any plumbing you need get done. Thanks Roto team.

Review 92 (2024-06-16 - Rating: 5)
Tran was super cool about coming out for our emergency visit very straightforward, honest and detailed despite it being late as heck.

Review 93 (2024-11-29 - Rating: 5)
Ned was great and explained everything very well as he went

Review 94 (2024-08-23 - Rating: 5)
Mang did an excellent job with our water hoses. Excellent Customer Service.

Review 95 (2023-10-25 - Rating: 5)
This was the second time I met Ned, and is the second home he’s worked on. Just like the first time, he did a great job. Ned seems to be the most knowledgeable plumber I’ve ever met in my life. He genuinely cares about our plumbing system and really takes pride in his work.

Review 96 (2023-12-31 - Rating: 5)
BRIAN IS AMAZING! He educated me and fixed my water heater so now my house has hot water again especially on New Year’s Eve. He also checked my bathrooms and kitchen to make sure everything running good. Thank you so much!

Review 97 (2024-01-12 - Rating: 5)
I called them for a leak under my sink in the kitchen. Shane came out 2 hrs later. Found the problem and did the necessary replacement. He was very polite, very professional and an asset to your company.

Review 98 (2023-10-31 - Rating: 5)
Russell was very courteous and respectful of our concerns. He also went above and beyond and identified some additional areas that will need addressing in the future that we werent aware of. There was no pressure from Russell to get the work done now. We appreciate his insight.

Review 99 (2023-05-08 - Rating: 5)
Our plumber technician Marc was the very best. He did an amazing job. He looked at the piping underneath the house and took apart our toilet and found our problem.He was very nice and answered all of our questions. 10/10 recommend ROTO ROOTERS AND OUR GUY MARC ⭐️⭐️⭐️⭐️⭐️

Review 100 (2024-04-08 - Rating: 5)
Kency was very professional, thorough and very communicative with the root cause of our situation and suggested helpful advice to avoid the problems in the future! Thanks again, Kency. Keeping your business card for any problems in the future. (Wish I could give 6-stars).

Review 101 (2023-10-27 - Rating: 4)
The technician was able to get to our house within about an hour after calling. He was able to quickly determine the problem and was able to quickly fix it. He was also very professional and thorough in describing the problem and what he had to do to fix it.

Review 102 (2024-05-25 - Rating: 5)
Brain was great and efficient at his job. After many failed attempts at repairing my water heater, Brain came and got the job done.

Review 103 (2024-09-29 - Rating: 5)
Very professional service did great work today.Thank you very much.

Review 104 (2024-11-12 - Rating: 5)
He knew his job very well and fully explained what he needed to do.

Review 105 (2024-06-29 - Rating: 5)
Wayne was Very profession and knowledgeable. I would definitely call them again if necessary!

Review 106 (2023-11-06 - Rating: 5)
My pressure value was leaking in my garage and I called at 5pm on a Sunday and a technician was at my home within two hours. Chris Evans was very knowledgeable and professional and fixed the problem. I highly recommend Chris and this Roto Rooter especially if an issue arises outside of normal business hours when the majority of plumbing companies are closed.

Review 107 (2023-10-27 - Rating: 5)
Saw, the technician with Roto Rooter, was punctual and very professional. He immediately identified the problem and with proper explanation, my kitchen sink/garbage disposal was working in no time. Due to Saw’s outstanding service, Roto Rooter will be my go-to company for home maintenance needs in the future. Thanks for a job well done!

Review 108 (2024-12-18 - Rating: 5)
He was so knowledgeable and did an amazing job!

Review 109 (2020-09-02 - Rating: 5)
I highly recommend this company. Its a tight ship. Internal communication is excellent. I used the website where you can type in your problem and choose an appt time thats convenient to you. I received a prompt confirmation via email and a call and a second call when the technician was in route. You will never have to repeat yourself, everyone you speak with knows your issue and details. Also during this pandemic they are taking the safety of their clients and employees seriously which was a big relief for me. We used roto-rooter a few months ago for the first time and the technician, Emir, was great. He fixed a washing machine drain problem that another plumber had not been able to. We have a 100 year old house, nothing is an easy fix. I requested him again this time for a bathroom repair and he fixed what had been a long standing issue. We are super pleased with him and the support staff.

Review 110 (2023-10-25 - Rating: 5)
I like how the technician introduced himself & found out what was the issue and explained it to me. He quoted me a price I wasnt able to pay, so he contacted his manager and he negotiated a price I could afford. The work is guaranteed which I like.

Review 111 (2023-03-15 - Rating: 5)
Pedro had fast service, very informative, and was overall just a great person to be here. Completed the job in a few hours, got my water turned back on. Did great! Definitely would book again should another issue arise.

Review 112 (2023-03-24 - Rating: 4)
The plumber was very quick and effective. After I got over the sticker shock of paying $400 to replace a $60 part and was here less than an hour. I don’t make the prices, however the guy was friendly the work was done quickly and the company is very responsive and easy to work with.

Review 113 (2022-11-28 - Rating: 5)
Our toilet was clogged and it seemed like nothing would fix it. Henry worked diligently and removed the entire toilet in order to fix the problem. He was great to work with and cleaned out a bunch of roots that had grown into pipes. He gave us a 6 month warranty and we were very grateful for his help.

Review 114 (2023-03-28 - Rating: 5)
Pedro did a great job and was very easy to work with. He got here in the estimated time window and stayed until the job was completely done. I would certainly recommend him to anyone with plumbing needs

Review 115 (2024-10-16 - Rating: 5)
Amazing service I would 100% recommendNed was great !

Review 116 (2023-12-10 - Rating: 5)
Roto-Rooter service was A+. We had a drain issue on a Sunday evening and Brian came out immediately and took care of the problem. I would highly recommend the service to others.

Review 117 (2023-04-19 - Rating: 5)
He was very informative and gave me options on what I could do to fix my issue. He also explained why and what some options were to prevent the problem from happening again. Also, he was really easy to talk to and very knowledgeable and a pleasure to converse with. A1 service

Review 118 (2024-11-11 - Rating: 5)
When I called due to a pipe leakAt 5:39am A live operator answered my call and assure me that a knowledgeable technician woukd be at my home within two hours. When Ryan arrived, he was able to find the leak and explain to me how he planned on fixing it and went over pricing in detail before starting the work. There was no surprises or hidden fees. Due to the water damage, another knowledgeable technician arrived promptly to assist . They put me at ease and made me comfortable with the Job they were about to perform. Once the leak was repaired, I was given a receipt receipts and explained everything thoroughly. This was not my first time calling Roto-Rooter and I would definitely recommend them and use them again in the future.

Review 119 (2023-10-30 - Rating: 5)
Shane was friendly, knowledgeable, resourceful and fast. He answered all of our questions and made sure we understood the problem, cause and his solution. Then he showed us what he did.

Review 120 (2023-09-14 - Rating: 5)
Stephen has to be one of the nicest person i’ve ever met. he was quick, professional, and kind. He even told me how to avoid this from happening again definitely the best plumbing services I’ve ever had.

Review 121 (2024-04-05 - Rating: 5)
Brian was super efficient and got the job done. He was mindful of costs and worked quickly to get our water fountain up and running. Thanks Brian S!

Review 122 (2023-04-27 - Rating: 5)
Justin was very efficient! He fixed my toilet issue with precision and care! He also thoroughly checked to ensure that the issue was fixed before leaving. He was exceptionally professional and knowledgeable.

Review 123 (2024-04-12 - Rating: 5)
Brian 5786 did a wonderful job. I am so glad we were able to get him. He made our day.

Review 124 (2024-11-11 - Rating: 5)
Great job! Very knowledgeable and professional. Explained each step with great detail. Will highly recommend!

Review 125 (2024-08-26 - Rating: 5)
Mang was very nice to deal with. He fixed the problem quickly.

Review 126 (2023-04-28 - Rating: 5)
My garbage disposal malfunctioned and had been leaking under my kitchen sink and I was unaware. Roto rooter came to our house the same day, within an hour, that we discovered the leak, to replace the garbage disposal and to take moisture readings. This was on a Friday night when 2 other companies had told us that they’d try to come “take a look” on Monday. Needless to say, we were happy that roto-rooter could begin resolving this on the same day. After the garbage disposal was replaced by Pedro, the supervisor, Lester came by to assess the damage. The next day Sam, a great contractor, came by and pulled up the damaged materials, hauled it away and cleaned up all the mess. He also closed off the area, sprayed antibacterial/anti fungal to affected areas then installed fans and a dehumidifier to prevent mold. A roto rooter contractor came by like clockwork everyday afterwards to check to be sure everything was going according to plan and to reassure us that things were going well. After everything was dry, they connected us with the restoration company. I have a very busy work life and don’t have time to check in or check up on things often. I was so happy that once the ball was rolling, we didn’t have to call to check to figure out who was coming or where to go from there. Every contractor (Lester, Pedro, Sam, and Brandon) was very professional, Very organized, Hard working and took pride in their work. I will absolutely use roto rooter again.

Review 127 (2024-10-17 - Rating: 5)
Ned is the best😁Get him he will tell you the truth🙏😁🙏

Review 128 (2023-05-21 - Rating: 5)
I was assisted by Mark and Grant. Mark did a wonderful job of quickly identifying the cause of my clogged toilet and removing said cause. Grant ran a camera through the pipe and walked me through concerns. Both of them were pleasant and efficient.

Review 129 (2020-09-13 - Rating: 5)
Travis was very kind, courteous and professional. He came to our home to inspect the water damage from our leaking toilet.He suggested that I contact my insurance company to file a claim. When I had issues getting in touch with my insurance company. Travis took the time to call the 1-800 # of my insurance co with his phone and He was able to get through to a live person where I was not able to. He was very patient. After he left my home for another call he still responded to my texts because I had a few questions and he had no problem responding to them. He was wonderful and I really appreciated all that he did for my family!! Excellent customer service!!

Review 130 (2024-11-11 - Rating: 5)
Ned is fantastic. Resolved my problem with ease.

Review 131 (2022-10-25 - Rating: 5)
Emmanuel was very professional. He assessed the problem and explained what was needed! He repaired our toilet in a timely manner and ensured the area was clean. I would highly recommend he does great job!Roger Johnson

Review 132 (2024-07-17 - Rating: 5)
Brian was awesome. Efficient, friendly, knowledgeable…what more could you want!

Review 133 (2023-07-21 - Rating: 5)
Scheduled my appointment on line. Company has good communication. Tech was vary courteous and professional. Worked hard to find the problem, and recommend solutions.

Review 134 (2024-11-14 - Rating: 5)
Very well explained the info concerning the issues with the pipes.

Review 135 (2019-12-30 - Rating: 4)
Unfortunately, I have had to call Roto-Rooter more than I would like lately, but they are quick to respond and send someone out. I am especially thankful for and highly recommend the technician Owen (#3151) who I now request to handle my service jobs. He is very knowledgeable, thorough and trustworthy. His abilities put my mind at ease that the job has been completed correctly. He is also very personable and always engages my toddler. Always a pleasant experience.

Review 136 (2021-11-19 - Rating: 5)
Greg (3956) was very professional and knowledgeable about the service to be done. He finished in a great timing and made sure everything was working well before he left. He also educated me on what to look for regarding my water meter and how to tell if there is possible leak and where it could be coming from. He also gave me information on a referral if needed. I will definitely request Greg again in the future if needed. He’s a great asset to your company.

Review 137 (2023-08-15 - Rating: 5)
Jung came on time, very professional and didn’t mind me asking 1 million questions. He was very thorough and very polite but stayed on task for. He was awesome

Review 138 (2023-12-14 - Rating: 5)
Brian was great! He was able to walk us through the issue of what was causing the build up pressure in our water system and then fixing it. Much appreciated!

Review 139 (2023-11-08 - Rating: 5)
Brian Stewart and his field manager, Robert, did an excellent job! Prompt. Friendly. Honest. This is our second time hiring them. We will use them again!

Review 140 (2023-10-26 - Rating: 5)
Eric (water clean up and water heater repair) and Keon (water damage assessment and repair) were knowledgeable, caring, and professional. They made sure I had all the information about the repairs and answered all my questions.

Review 141 (2024-08-18 - Rating: 5)
Friendly, prompt and helpful service from the technician, Mang Kim. Thanks!

Review 142 (2021-07-25 - Rating: 5)
I scheduled my appointment online which was very easy. I was able to get someone out same day and they called to confirm my appointment. The technician Dominique called when he was on his way and he was very professional and efficient. I was very happy with the whole process and with Dominiques work. Definitely recommend Roto-Rooter!

Review 143 (2020-09-19 - Rating: 5)
The gentleman that came out was the same gentleman that came and installed my new sink pump. He is so courteous, knowledgeable and he explains everything as he goes and tells you what to do in the future. He always makes me feel comfortable about the service I am getting. I would definitely request him to be my serviceman in the future. He is a great asset to your business, please let him know that 🙂.

Review 144 (2020-08-31 - Rating: 5)
The repairman was very straightforward and went directly to the location of the problem. He thoroughly accessed the entire area and quickly explained his diagnosis. He was very detailed when talking about the issue and other issues that I should look out for, in addition to letting me know some details about the next phase of the Roto-Rooter service. He was very quick when fixing the problem and he double-checked everything he did multiple times to make sure everything was working properly. I would definitely recommend him to anyone that needs a repair of this category.

Review 145 (2021-03-30 - Rating: 5)
I was fortunate to receive service on the same day that I called. Amazing!! As a matter of fact, I received service within hours. Ryan, the plumber, was very professional and knowledgeable. He went the extra mile to make sure my plumbing issues were resolved. Great job, Ryan!

Review 146 (2023-02-17 - Rating: 5)
Plumber was polite, professional and very willing to look at every plumbing issue we had. He was respectful of our home by cleaning up after he fixed every issue.

Review 147 (2024-07-05 - Rating: 4)
The tech were very efficient, they were able to diagnose the problem and resolve it quickly.

Review 148 (2023-05-31 - Rating: 5)
My wife and I, had an active water leak in our wall. After waiting all day for a confirmed appointment and we wasdisappointed that they didnt have us scheduled. They was going to send a technician the next day. One call to Roto Rooter and the technician was there in 1 hour. Thank you

Review 149 (2023-05-12 - Rating: 5)
Marc from Rotor rooter was awesome. He was very professional explained everything to me. Will definitely use this company again for my plumbing needs!!

Review 150 (2024-12-07 - Rating: 5)
Ned did a great job, was very knowledgeable, explained everything perfectly, and got us back up and running.

Review 151 (2020-09-06 - Rating: 5)
After finding a leak and calling several companies, Roto-Rooter was the only company that promised me same day service and followed through! Service Technician Keith was very friendly and professional. He did an outstanding job on the repair and was very timely in getting it completed. He took the time to explain what caused the leak and the steps it would take to complete it. He was very patient answered all my questions. I am very satisfied with the job done and will definitely be using Roto-Rooter for any needed future repairs.

Review 152 (2024-07-03 - Rating: 5)
Wayne and Ian were very professional and prompt. Wayne took the time to educate me on the issue. He was extremely understanding and empathetic. Wayne appears to take his job seriously His leadership and training of Ian is commendable. Wayne can give a class on customer service, it was that good. Ian and Wayne preparation and post preparation was excellent. They prepared correctly before the job and cleaned up well post completion Price for job was reasonable and accommodating. Wayne definitely left a satisfied customer. Great job!

Review 153 (2024-08-12 - Rating: 5)
Mang was very quick, efficient and was able to address the problem well

Review 154 (2023-08-01 - Rating: 5)
Dustin arrived at the start of the appointment window. He was diligent and inspecting every possible point of a leak and other water issues we observed. He was courteous and thorough throughout the appointment.

Review 155 (2024-07-01 - Rating: 5)
Great customer service, worked fast and explained the problem. This is my second call to them and I’ve been pleased with the services.

Review 156 (2020-09-02 - Rating: 5)
My tenant informed me last Wednesday morning at 7am that she believed water was leaking from the water heater and a loud noise was coming from the wall. I called three companies and Roto-Rooter was the only one that could het someone to the property by 1000. The water field supervisor, Michael, arrived at 0900 to inspect the leak and was there when I arrived. The plumber arrived close to 1000. Michael explained what he observed and heard. The leak was coming from the wall between the bedroom and utility room. A great deal of water had leaked into the crawl space, bedroom and onto floors in the kitchen and hallway. I was pleased Roto-Rooter sent the field supervisor because he determined the source of the problem, informed the plumber what was happening when he arrived, and assisted with filing a claim with my insurance company. The plumber, Stephan, turned the water off, cut an opening in the wall, found the leaking pipe and replaced it. He stopped the leak in about 2 hours, turned the water back on and was off to another job in less than 3 hours. The cost was reasonable, which is a plus!Donnie, lead water specialist, arrived shortly thereafter and installed dryers in the apartment and crawl space. Donnie kept me informed of what was going, and how long the dryers would remain in the apartment and crawl space. Also, He promptly arrived when he said he would.I was completely satisfied with service provided by Michael, Stephan and Donnie. They were professional, courteous, caring and knowledgeable about their jobs and claim process. They assisted with filing a claim, taking pictures, and uploading them directly to my insurance adjuster. They also referred me to reputable companies to perform asbestos removal and abatement and restoration.I will definitely recommend them to friends and family. I will also contact Roto-Rooter for future plumbing needs.Robin

Review 157 (2020-08-29 - Rating: 5)
Suman and Al came to fix our drain system and they did an excellent job they made sure that the service is done according to our satisfaction. They also made sure that system works perfectly rather than just leaving things have done as it has been happened in the past with other companies. I will recommend them highly especially this pair which will perform the service at our place

Review 158 (2024-06-23 - Rating: 5)
Kevin was very thorough, very knowledgeable, clear on what needed to be done . Very professional, great job!

Review 159 (2024-10-23 - Rating: 5)
Ned did a great job!Thank you

Review 160 (2019-11-27 - Rating: 5)
Very pleased with this company. Angel arrived within given our time frame and was extremely professional. He was able to fix our problem in under an hour and even provided a discount on one of Roto Rooters products. He ALSO checked all of our outdoor spigots to make sure our water pressure was normal. Thanks Angel!

Review 161 (2023-11-03 - Rating: 5)
Chris was great and very helpful. He was really thorough and found the problem. He made sure that he stayed to test and confirmed that everything was fixed.

Review 162 (2021-09-22 - Rating: 5)
Dominique was by far the best plumber I’ve encounter. He was knowledgeable, professional, and efficient. I can’t thank him enough for stopping by and taking care of the sink for me. I would highly recommend him and I’ll definitely be requesting him for all my plumbing needs!

Review 163 (2024-08-10 - Rating: 5)
Mang was very professional and did a great job!

Review 164 (2019-01-17 - Rating: 4)
Called Roto-Rooter to check on a noisy sump pump in the basement. They offered same-day service and the technician was on time. Ray, #2842 was super professional and knowledgeable. The pump was ready to be replaced so we opted for that over repair/maintenance. The cost was quite a bit more than online estimates Id researched. Ray was kind enough to get the best price possible but I think I could have saved elsewhere. Very satisfied with the service, though!

Review 165 (2023-10-29 - Rating: 5)
Russell was very professional and informative. The job was performed efficiently and correctly. I would use his services again if needed.

Review 166 (2022-04-02 - Rating: 5)
The technician that serviced my home (Andre I believe was his name) got everything done in a timely manner. He explained what he was doing, he listened to my concerns and was very professional. I would definitely recommend Roto Rooter to anyone having plumbing issues.

Review 167 (2023-10-29 - Rating: 5)
Russell did a great job communicating and thoroughly testing the work to ensure no issues would occur in the near future. Highly recommend.

Review 168 (2020-08-20 - Rating: 5)
Oh my gosh this was such a positive experience. The level of professionalism and detail our technician provided was over the top! He was one of the best repairmen we’ve ever had and what struck me was the love of his work. Plus the massively clogged outdoor drain now flowing freely!!!! Thank you.

Review 169 (2020-08-24 - Rating: 5)
We called Roto Rooter to fix our sump pump that wasn’t working. Emir came to the house and gave us an honest estimate and was great in explaining the issues and what needs to be repaired. Emir then came out to replace our sump pump and explained the process and replaced it with no issues. He was great. We will definitely recommend Roto Rooter and Emir for any plumbing needs.

Review 170 (2019-08-31 - Rating: 5)
Adam and Amir was awesome! They came to make sure that my family was taken care of. They explained everything to us and made sure we understood the entire process. They were very personable and nice. Thanks for all you do and prompt service.

Review 171 (2020-08-17 - Rating: 5)
I highly recommend this company. I needed immediate plumbing service. They arrived at my home within the hour. Jerrod Johnson, the Field Supervisor, provided a detailed description of the problem, cost, and the timeframe the work could be completed. In addition, he has been following up with me to see if we are still having issues or have questions. I am very pleased and will be using them again as well as referring my family/friends.

Review 172 (2023-10-29 - Rating: 5)
Lun fixed our kitchen plumbing. He was very knowledgeable. He explained what the issue was and what he was going to do to fix it. He did a great job.

Review 173 (2021-04-15 - Rating: 5)
Kostadin was extremely good! I knew I was in good hands when he asked all the right questions and inspected everything in detail. He also explained the issue including next steps on how to service and prevent. Very Very knowledgeable with years of experience and great customer focus.

Review 174 (2019-06-10 - Rating: 5)
Ruben at RotoRooter spent several hours on Saturday fixing 3 major plumbing issues for us. He was courteous, professional, knowledgeable, respectful, thorough AND he cleaned up after himself. Even though he didnt leave our home until after 9 p.m., it was clear that getting the job done right was a priority to him. We trust him, appreciate his can-do attitude and feel that he went above and beyond the call of duty to make sure we were comfortable with the excellent work he did for us. Thank you, Ruben!

Review 175 (2023-11-05 - Rating: 5)
Wonderful experience, timely and professional work, Tarell and Joshua were excellent and explained in detail the repairs needed. Will definitely call in future if I have any problems

Review 176 (2021-04-03 - Rating: 5)
Wayne did a great job. He explained everything he was doing to diagnose my plumbing issue; and he gave great advice on what do to if the issue happens again, and how best to prevent issues in the future. I’m extremely happy with this service and Wayne’s strong integrity and assistance.

Review 177 (2024-10-21 - Rating: 5)
Ned was great! Explained the entire process.

Review 178 (2021-03-11 - Rating: 5)
The plumber, Stefan, was extremely knowledgeable and fixed the kitchen sink at my job in no time! He was able to identify what the problem was immediately from looking under the sink, got it repaired and was in and out in less than an hour! He had a trainee with him who was just as helpful and attentive as Stefan. I was given directions on how best to take care of the garbage disposal now that its been repaired and provided an estimate for a repair which could further correct the problem. I would definitely recommend their services in the future and use them again.

Review 179 (2019-10-20 - Rating: 5)
Had an unfortunate plumbing emergency on a Sunday morning. Luckily made the call to Roto-Rooter who arrived on scene within 15 minutes of hanging up the phone. The technician Ivo was extremely nice/friendly and quickly got to work, fixing the problem within 30 minutes. He truly saved the day. I was very impressed by quick response and service provided. Would definitely recommend.

Review 180 (2020-09-07 - Rating: 5)
Brian arrived on time and was very professional. He fixed my leaky tub drain really quickly. He was able to diagnose the issue very quickly and was able to repair the drain that had a bad gasket and old putty. I would definitely call Roto Rooter and request Brian for any future plumbing needs!!

Review 181 (2024-11-22 - Rating: 5)
Ryan was very professional and polite he explained everything before he got started and let me make the decision on what I want done. Thanks

Review 182 (2022-03-25 - Rating: 5)
We had them out because both our dishwasher and washing machine developed water flow issues at the same time, so we assumed the pipes were blocked. Unfortunately, we are now out a fair amount of money and still have two broken appliances with no water flow...but... the guy who came out did what he was paid to do. He was on time, friendly and professional. They worked around our schedule and worked with us financially.

Review 183 (2019-08-08 - Rating: 4)
I was able to get service the same day! The technician was professional and efficient. He asked if he needed to wear feet covers, walked me through the price before he got started. And he educated me on plumbing best practices.The best part was being able to use my shower that evening!

Review 184 (2019-12-02 - Rating: 5)
Kostadin came when we made the appointment and called 30 minutes before arrival. He was professional in every way. Nice Manors and explained everything so I could understand. Would recommend him highly. Super nice guy.

Review 185 (2023-10-31 - Rating: 5)
Simon and Tran Were prompt and professional, Late at night early morning, But they were there to fix it. Water wouldnt drain and they were able to get it fixed. Big relief thanks again!

Review 186 (2023-07-24 - Rating: 5)
Dustin was very knowledgeable, he explained everything thoroughly, gave good pointers on how to prevent plumbing issues. He made sure I knew what to expect in the future and explained pricing very well.

Review 187 (2024-06-28 - Rating: 5)
Great services, great personality. I appreciated Wayne and how efficient his service was.

Review 188 (2017-12-25 - Rating: 4)
Aaron was professional and pleasant. He had no problem answering all my questions. I am not saying the same for the call center. They were professional but not coordinated at all. I was notified when Aaron was finishing up that they were getting ready to dispatch service. After 4 phone calls and three call center people the issue was resolved. Then I was unable to pay by CC because they had taken the job from Aaron and given to someone else after he had already done the job. Another coordination issue!I am glad that this company provides 24/7 service and that the work was performed well. But the call center needs work. I will use them again but would prefer to work with the local office instead of going through the call center.Thank you to the Lawreceville, GA office for doing a good job!

Review 189 (2019-11-18 - Rating: 5)
Toilet was clogged on a Sunday night so we called Royo-Rooter around 12am and was told someone would be at our house between 8 and 12. Jerrod came around 10 and fixed our issue quickly. He was very professional and helpful. I would recommend this service and use again.

Review 190 (2019-07-22 - Rating: 5)
We had a pipe burst in our garage this past Saturday and needed someone right away. Within 30 minutes of calling Emanuel was at our front door to save the day. He diagnosed the issue quickly and got right to work. We were only without water for a few hours. Emanuel was so sweet and easy to deal with, he even advised us on another plumbing concern we had as well. The price was fair and the service was great. I will definitely be using them for future needs!