Rapid Response Plumbing
Located in Lawrenceville, Georgia
Address: 100 Paper Mill Rd Suite 4-D, Lawrenceville, GA 30046, United States
Phone: +1 770-589-0977
Rating: 5
Services
- On-site services
- Language assistance
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-02 - Rating: 5)
What can I say about Rapid Response Plumbing?! I was in a bind and looking for a plumber to fix a running toilet. Billy entered the house and I was impressed immediately by his professionalism. He not only looked at the toilet but took time to look at our water heater. Thank goodness he did, because our water pressure was dangerously high. Billy & Kyle returned 2 days later to replace the water heater. They both were very polite and professional. They asked if I had any questions or concerns. I was very impressed with both of them. I would highly recommend using Rapid Response Plumbing! -
Review 2 (2024-11-14 - Rating: 5)
I highly recommend Rapid Response Plumbing! They were punctual and delivered excellent quality service. My plumber, Alex, was incredibly friendly and professional. I needed assistance swapping out my laundry room sink, and Alex did an outstanding job with the installation. Not only did everything work perfectly, but he also completed the task in no time! He left the area tidy and even asked if I needed help with anything else. I mentioned my loose bathroom faucet, and he kindly tightened it and addressed the underlying issue. Thank you, Rapid Response Plumbing! -
Review 3 (2024-11-19 - Rating: 5)
Stevie is a great plumber. Very knowledgeable and friendly. Explained everything he was doing step by step. Put down cloth/rugs down to protect the floors. Work was done in a few hours and was done correctly. He helped install a new bathtub and plumbing for it, a new thermal expansion tank on the water heater and a new PRV. Highly recommend. -
Review 4 (2024-12-03 - Rating: 5)
Alex Cates was very quick and professional! The companys website is very easy to use. I entered my information and got a appointment confirmation right away. They even send you the technicians profile so its more personal. Great job rapid response plumbing! Very bad leak from the pressure regulator. Alex fixed it in a jiffy also replaced my water pressure tank on top -
Review 5 (2024-12-13 - Rating: 5)
The techs, Stevie and Bailey, were fantastic: efficient and effective. And on time! They taught me so much about maintenance and prevention. Also the evening dispatcher, Belinda, was terrific. She advised me about what to do until morning. Hurrah for Rapid Response! -
Review 6 (2024-09-11 - Rating: 5)
Stevie and Aaron did an amazing job fixing our sewer line. Kept things very clean while performing their work. Also cleaned all the mess when they were done. Pricing was very fair for the level of professionalism they delivered. Also how fast they were able to come out and repair it! Amazing thank you RRP! -
Review 7 (2025-01-08 - Rating: 5)
Rylan and Kyle were quick and accurate with their diagnosis and repair of a valve in my home. Both guys took the time to explain to me what the problem was, what the part did, and what the fix was.Completely professional and easy going and didnāt mind having conversation while working diligently. I would be happy to have them back for any planned or unplanned repairs in the future.Thank you Rylan, Kyle, and RRP for seeing the repair through tonight.New and damaged part pictures included. -
Review 8 (2024-12-06 - Rating: 5)
We had a leak last night, and had Stevie come in and try to fix it up. Thankfully, due to his precision, his adaption, and his overall patience allowed us to find the source. He did a very good job, and I thank him Greatly for his work. -
Review 9 (2024-09-14 - Rating: 5)
I was having issues with my toilet and it backing up. I called Rapid Response and they sent a very knowledgeable and helpful tech out rapidly. Mr. Stevie did an AMAZING JOB, very professional, and delivered great customer service. I had an event the night of and he came and completed the service that Saturday morning. 1000% satisfied. -
Review 10 (2024-12-19 - Rating: 5)
Stevie was awesome. Prompt, professional, and personable. Was able to get a very stubborn clog out for us at a reasonable cost. Will definitely use for future plumbing needs. -
Review 11 (2024-11-22 - Rating: 5)
Thank You Rapid Response Plumbing! I had a water heater from 1961. My technician was Stevie. They scheduled, arrived and installed a shiny, new unit on the same day I called for an Estimate. 11-21-24. A Very Rapid Response. Stevie was the perfect Technician. Prompt, positive and Knowledgeable. I highly recommend Rapid Response Plumbing. Get Your job done today, too. -
Review 12 (2025-01-06 - Rating: 5)
Stevie came here and he did a great job to fix the problem of my pipe and faucets. He is professional and efficient. I highly recommend him to anyone. -
Review 13 (2024-09-13 - Rating: 5)
Billy was on time, professional, extremely knowledgable and kind! The pricing was very affordable. The washer must have drained there for years. Looks amazing. Highly recommend this company if you need fast and excellent service. -
Review 14 (2024-10-04 - Rating: 5)
Yesterday evening I noticed the hot water pressure was low. Decided I needed a plumber. Read over 100 reviews and decided upon Rapid Response plumbing. Turned out to be a great decision. Matthew Leemook was my technician. He installed a new water heater and pressure valve for me and I can honestly say Matthew was courteous, knowledge, and very very fast! Such a great technician and company. I highly recommend them. -
Review 15 (2025-01-01 - Rating: 5)
Ten stars hands down. I must admit today was a hard day as a lot of things went wrong other than the pipes in my home but I must admit receiving top tier service from Isaac today really lifted my spirit. He was professional, kind, and was patient enough to take the time and explain everything that was going on in detail. He was able to point things out to me and educate me on a lot of things today. Isaac also wanted to make sure everything was complete and working properly before accepting my payment. I needed some further work done with some mitigation and Isaac was able to recommend and set up that service for me in the same day. Now thats quality service. I am really grateful that it was Isaac that came out today and I will be doing some more work with him in the near future. Please give Isaac a raise. Thank you Rapid Response Plumbing. Happy New Year. -
Review 16 (2024-08-28 - Rating: 5)
Stevie did a thorough job and immediately fixed the issue with our leak. He also took a look at other issues and suggested some great recommendations. I would definitely ask him to come back next time we have an issue. Highly recommend this service. -
Review 17 (2024-11-18 - Rating: 5)
Rapid Response was amazing! My momās hot water heater basically went out over the weekend and we needed some to come take a look at it. Rylan was our technician and he was AMAZING. Very professional, personable, and knowledgeable. I love that they send a picture of your technician with the appointment info before they arrive. Definitely gives a better feeling of security! The price was decent for a full replacement with parts and labor included! He worked fast and efficient. We will definitely call them in the future for any and all plumbing needs! -
Review 18 (2024-12-19 - Rating: 5)
Nate did an outstanding job of fixing a leaked copper pipe in the ceiling. There was not much space to work with, but he managed to get it done correctly. He was quick and professional, and showed up well before time. Quoted a very reasonable price, explained the nature of work in detail. Easy 5 star rating. Very satisfied with the work. Will definitely call if there are any other plumbing work as needed -
Review 19 (2024-12-12 - Rating: 5)
John Graham from rapid response, redid our hot water heater and very short time. He did a great job went above his means too Make sure everything worked properly and installed was a great job -
Review 20 (2024-08-28 - Rating: 5)
Thank God for Mr. Nate Nelson, he is VERY knowledgeable he was able to explain what he was and even double checked to confirm we didnāt have a leak. He even wore booties to keep our home clean. I HIGHLY recommend RRP because of Mr.Nate, Iāll be referring my neighbors to you guys. š Thank you so much Nate God bless you. -
Review 21 (2024-08-31 - Rating: 5)
Matthew killed it! He was very efficient and worked fast to take out and reinstall my appliances when we had a leak in our kitchen. He worked hard the whole time he was here and we couldnāt be happier to have our kitchen back after weeks without it! Great customer service and cleaned everything nicely when he was done. Will absolutely be calling on him again if we have future issues! -
Review 22 (2024-10-11 - Rating: 5)
Ryland and Kyle did a fantastic job updating my pipes, pressure pump, tank, and added a softener system. Ryland was extremely Informative and helpful throughout the whole process. He made sure to answer all of my questions and helped me pick a water system that would suit my budget and needs.My house was built with a terrible pvc pipe system with nothing holding up the pressure valve tank which had already failed. I had a billion questions for what I wanted to quote for the house and he thoroughly answered and gave me no pressure to figure it out.Would definitely recommend them to anyone looking for plumbing services. Toni was great on customer call side as well. -
Review 23 (2024-09-11 - Rating: 5)
Stevie was truly fantastic! Very knowledgeable and responsive. Our install was done very clean and professional. It was a bit of tricky situation and Stevie was able to provide us with a well thought of solution. -
Review 24 (2024-12-11 - Rating: 5)
Stevie was wonderful! He explained everything before he stated, gave me options and went to work. He was efficient, friendly and thorough. Highly recommend. -
Review 25 (2024-10-04 - Rating: 5)
Kyle and Bailey did a great job with our water heater install. Reasonably priced and also got it done in a couple hrs. Highly recommend using them. -
Review 26 (2024-12-06 - Rating: 5)
Stevie with Rapid Response did an excellent job! Finished in under an hour and it usually takes more than 3 hours! They are out family plumbers now! -
Review 27 (2024-09-05 - Rating: 5)
Great company. Fast and very professional with great rates. Stevie was awesome. He explained everything he was doing and was so knowledgeable. I highly recommend this company for any plumbing needs. -
Review 28 (2024-11-11 - Rating: 5)
I had the best experience today that Iāve ever had with any other plumber or plumbing company. I had the pleasure of Billy coming out & installing us a new toilet. He was very fast efficient nice & knowledgeable about the job. Iād most definitely recommend this company 10/10 to anyone with plumbing issues. Will use them for any other plumbing issues we may encounter in the future. Very satisfied & great price! Thanks Billy. -
Review 29 (2024-12-03 - Rating: 5)
I had a broken outside faucet. I contacted Rapid Response Plumbing via their website and got a response very quickly. Communication was excellent throughout the process. Billy was super friendly, skilled, informative and efficient. Absolutely would call them again if I had a repair and request Billy. Pricing was very fair. -
Review 30 (2024-08-20 - Rating: 5)
Nate is an outstanding professional, very knowledgeable!!! Showed up at the scheduled time, quickly installed our new hot water heater, and explained everything. Highly recommended!!! -
Review 31 (2025-01-03 - Rating: 5)
Stevie was absolutely detailed in the evaluation of the problem, suggesting solution options and taking care of the work. Definitely recommend working with him. -
Review 32 (2024-09-03 - Rating: 5)
Stevie did a great job. Did us a great price and show us the process so we can feel confident about his work. -
Review 33 (2024-03-08 - Rating: 5)
Nate Nelson was our Tech. He is a life saver And an outstanding professional plumber. We are forever grateful for your help in doing a complete overhaul of our boiler. We are renters but we take pride in calling professionals to take care of serious plumbing issues such as this one. Lucky our landlord agreed to finally have professionals fix what others couldnāt.Nate spent over 6 hours working under tough conditions and did it with a smile on his face. You did a fantastic job and we would call you guys back in a heartbeat if and when we need your services again.We canāt thank you enough. 100% recommend these guys. -
Review 34 (2024-12-12 - Rating: 5)
Shane was absolutely amazing he called me with the ETA and diagnostic my issue. His honest, professionalism and expertise is the type of service I truly value. Any future plumbing concerns I have I will definitely use this company. Thank you š -
Review 35 (2024-12-30 - Rating: 5)
I was getting new frig today and delivery folks said problem with water line leaking. Told me to call a plumber and left me with two refrig in kitchen and all contents out. I found your company, spoke with a lady who completely empathised with my situation and had Shane, Sr. Tech out same afternoon. He was fantastic and was a great sounding board. Turns out folks installing were impatient and there was in fact nothing wrong with water line. Just excess water left in line! Still i had been dealing with a malfunctioning frig for few days and to get resolved was an incredible relief. Thanks to you all and i will be sure to share my (long) story with friends and neighbors! -
Review 36 (2024-10-16 - Rating: 5)
We have been very satisfied with this company, and highly recommend their service.Our plumber, Stevie, has provided outstanding service. We have requested him on three separate plumbing issues. He was dependable, professional and knowledgeable about the issues. He took the time to assess our problems, and explained them very well. He provided an estimate, and completed the jobs, to our satisfaction. He is a great asset to your company! -
Review 37 (2024-12-07 - Rating: 5)
Alex did a fantastic job!!! And saved our plumbing sanity during a super stressful situation. Highly recommend!!! Would give more stars if I could. -
Review 38 (2024-12-17 - Rating: 5)
Issac Daniels arrived at my home on time. He was cordial, professional, knowledgeable, and respectful. He diagnosed my problem quickly and provided estimates for the repairs. Excellent experience with your company and I am totally satisfied. Well done. -
Review 39 (2024-08-27 - Rating: 5)
Nate and Kyle did a superb job replacing our water heater. They were very professional, polite and quick to get the job done. -
Review 40 (2024-11-04 - Rating: 5)
I had a fantastic experience with Stevie, who came out to fix a leak from my washer. Not only did he quickly identify and resolve the issue, but he also noticed that my expansion tank was blownāa problem I wasnāt even aware of. Stevie was thorough, knowledgeable, and efficient, taking care of both issues in one visit. I appreciate his attention to detail and commitment to ensuring everything was in perfect working order before he left. Highly recommend Stevie for any plumbing needsāhe goes above and beyond! -
Review 41 (2024-06-11 - Rating: 5)
We thought there was a leak under the house. Alex came out and determined there was no leak to fix. We decided to have Alex install a new kitchen sink and faucet along with some other things. Alex and Kyle came out a week later, got everything done and I love it! Very nice people, easy to work with and they do great work! -
Review 42 (2024-11-05 - Rating: 5)
Stevie came out to replace our water heater and replace a toilet. He was very thorough and explained everything in detail as he was installing both. Very professional and personable during the entire installation. Would highly recommend Stevie for any plumbing job you may have. 1st class -
Review 43 (2024-10-18 - Rating: 5)
We had a leak to our old water heater during the night, and Stevie came out promptly the next morning. He explained everything thoroughly and installed a new professional-grade water heater for us in less than four hours. -
Review 44 (2024-12-06 - Rating: 5)
Rylan Williams came to assist us with our plumbing issues. He was on time, courteous and very knowledgeable. He also resolved the issue in a timely manner and explained what caused the problem. Definitely will use the service again and recommend to friends and family! -
Review 45 (2024-11-13 - Rating: 5)
Steve, did an excellent job of communicating the need and the service provided. The best part was he took step by step through the process as he unseated each part he showed the damage and explained the possible consequences of not doing the job. After he finished he walked me through proper maintenance and a good maintenance schedule. I will use RRP for all my plumbing needs. I will most certainly be requesting Steve by name. There are a lot of things I could do myself. Not as good as Steve Iām sure. When in doubt; Iāll call Steve out. -
Review 46 (2024-09-12 - Rating: 5)
I used Rapid Response to repair leakage at my office. I am very pleased with my experience!! Their scheduling staff was prompt, and friendly and understanding. Our technicians, Nate and Kyle, were AWESOME. Friendly, knowledgeable, and responsive to our needs. Highly, HIGHLY recommend RRP and will use them again! -
Review 47 (2024-09-28 - Rating: 5)
Billy and Kyle came to the rescue a week ago and Iām forever grateful. It was a very hard long day of work for them and I appreciated the knowledge, professionalism and kindness shown throughout. Thank you!! -
Review 48 (2024-07-24 - Rating: 5)
Nate N. Was awesome. He came fast told me what the issue was and fixed it within the hour, price was great as well. Thank you so much rapid response plumbing. Will call for any future plumbing issues -
Review 49 (2024-09-18 - Rating: 5)
Called for a plumbing issue. Alex and Bailey arrived within 30 minutes of call. Issue was resolved quickly and Alex and Bailey were very professional. I was very impressed by this company. Would definitely use again.Update: my issue was larger than originally thought. I called RRP again and AGAIN, I have been blown away by their responsiveness to address my situation.I have a leak under my home which is on slab concrete. One day and I am fully repaired. Alex and Bailey kept me informed to what their progress was and what their plan was. 5 star review isnt enough. I give them 6+ if I could. My go to Plumbing Company from now on. -RS -
Review 50 (2024-08-16 - Rating: 5)
Nate did a great job finding and repairing the leak in my wall. Rapid Response has earned my business moving forward -
Review 51 (2024-09-16 - Rating: 5)
Nate was amazing,Professional and skilled. Glad I was able to find someone of his caliber last minute to install our new water heater. A++ -
Review 52 (2024-11-11 - Rating: 5)
I recently had some work done and was extremely pleased with the overall experience. Communication was good all around and Billy was prompt, courteous, knowledgeable, and completed the work with a high level of quality. I highly recommend Rapid Response Plumbing. -
Review 53 (2024-12-13 - Rating: 5)
The technician Issac Daniels was extremely professional, knowledgeable and friendly. He found the problem quickly, gave me multiple choices on solutions, repaired and tested for any leaks after repair was complete. I highly recommend Rapid Response Plumbing for any plumbing work!! -
Review 54 (2024-11-26 - Rating: 5)
I needed a new garbage disposal...and my water heater a flush. Stevie was so professional and explained everything to me. I am going to call RRP for any plumbing needs in the future. -
Review 55 (2024-08-30 - Rating: 5)
I spontaneously developed a water leak that led to a $300 water bill and am so grateful to have reached out to Rapid Response Plumbing regarding the issue. My schedule was incredibly tight and they still managed to work with me to entirely resolve the issue within a week. Nate was incredibly helpful and accommodating with coming out to diagnose the problem and trying to locate the leak. I ultimately decided to have my main line replaced and both Nate and Kyle came out to lay a new line and they did an incredible job. They were thorough, clean, and professional and were kind enough to route the piping in a way that made sense (unlike my old pipe that was buried beneath both my driveway and porch š). So grateful for their service, honesty, and willingness to work with my schedule. Thanks so much - its such a relief to have this fixed! -
Review 56 (2024-08-29 - Rating: 5)
Alex was awesome to work with when we were experiencing our plumbing problem. He was able to find where the clog was and help me get the situation fixed. He was great and very helpful. I will definitely call them again should another issue regarding plumbing comes up. I can see why theyre so busy and popular. -
Review 57 (2024-11-06 - Rating: 5)
I had the pleasure of working with Matthew Leemook, and I couldnāt be more impressed! From the moment I called, he was quick to respond and schedule an appointment that worked with my busy day. When he arrived, he was punctual, professional, and super knowledgeable. Not only did he fix my issue efficiently, but he also took the time to explain what went wrong. The pricing was fair, and the quality of the work was top-notch. I highly recommend Matthew Leemook to anyone in need of plumbing services ā a true expert you can trust! -
Review 58 (2024-08-29 - Rating: 5)
As a new homeowner, I recently encountered a plumbing issue and decided to call Rapid Response Plumbing. True to their name, they responded quickly, and their technician, Stevie, was exceptional. He was not only professional, polite, and knowledgeable, but he also took the time to thoroughly identify the cause of the problem and ensured it was fully resolved. Stevie went above and beyond to explain what happened and why, making me feel confident in the work done. I will definitely call them again if I ever need a plumber. -
Review 59 (2024-10-22 - Rating: 5)
Billy at Rapid Response Plumbing is absolutely the best plumber I have ever worked with. He is a consummate professional, incredibly knowledgeable, experienced honest and gets the job done right. Rapid Response Plumbing is competitively priced, quick to respond and an amazing company to work with. Best plumbing company in the Atlanta area... do yourself a favor and call Billy with Rapid Response Plumbing! -
Review 60 (2024-11-09 - Rating: 5)
Thank you Rapid Response for helping us out with a bathtub issue. Tubās hot water could not be shut off and we lost a handle on the cartridge when it fell into the drop in tub area. No access into that are either. Alex Cates came early the next day and made a hole in the half bath so we could access the drop in. He unfortunately couldnāt replace the hot water cartridge since it was Jacuzzi brand but he was able to shut off water to the tub, replace the very old valves and even corrected our water heaterās valve which was blocked by the exhaust. Thanks again Alex! A++++++ -
Review 61 (2024-11-06 - Rating: 5)
Stevie did an amazing job. Previous plumber came out and said whole shower needed replaced then rescheduled for later date. Stevie came out immediately after first plumber and fixed without new shower. Very nice and super knowledgable. -
Review 62 (2024-11-27 - Rating: 5)
Stevieās your guy.We moved into our home a little over a year ago. Not loving the water pressure. I took to Google and found Rapid Response. They sent Stevie. From the moment he walked in, he got straight to work, keeping us in the loop the entire way through. Super knowledgeable, answered every question I had and then some. My old home had excellent water pressure. This one Iām in just isnāt doing it for me. Iām pressure hungry. He gently advised against ideas that may be harmful to the home, looking out for future problems I may be looking at if I push too far, and then provided me with a safer alternative thatād still get me what Iām looking for. -
Review 63 (2024-10-19 - Rating: 5)
Matthew Leemook did a great job with repairing my main water line. He is extremely knowledgeable about his craft, repaired it with ease, and got everything back up and running quickly. He is also very professional and courteous so it was a pleasure doing business with him. Highly recommend. -
Review 64 (2024-09-16 - Rating: 5)
Matthew & Bailey were such a God send. They were able to repair my garbage disposal in very little time. I was truly amazed at how prompt and professional they were as well knowledgeable about were I could seek help for my water damaged floors. Blessing on blessings šThis is 5 star company you can trust. #RRPRapid Response Plumbing is who Ill be calling for all my Plumbing needs. -
Review 65 (2024-11-15 - Rating: 5)
Billy has done a fantastic job today. He quickly found leak and repaired and checked his work. In addition, he checked the pressure to the house and a free inspection of the hot water heater. I would certainly call Rapid Response Plumbing again! -
Review 66 (2024-07-11 - Rating: 5)
I would definitely use Rapid Response Plumbing whenever Iām having a plumbing issue. They name is absolutely true, they are very reliable and rapid. They get you scheduled the same day and they even work around your schedule. (Nate N.) came and did my plumbing issue. If you have a plumbing issue, ask for Nate N. He was very knowledgeable, explained and took pictures of the problems. I really liked the price, very affordable. I was shocked at the price, because other companies would have charged me way more. But Nate N. Is a nice, respectable person. He explained everything to me, before the work and after the work. He made sure I was satisfied and happy before he left. I was very impressed, pleased and satisfied. Out of 0 to 100, Iāll give him 101. Very satisfied. You canāt go wrong with this plumbing company. 2 thumbs up. -
Review 67 (2024-12-17 - Rating: 5)
Isaac & Kyle were so professional. They took time to explain everything throughly to me and my father. They were friendly and kind. They did an excellent job on my repair and water heater install. Thank you! -
Review 68 (2024-09-11 - Rating: 5)
Nate and Kyle did such a great job repairing our office bathroom! They were polite, quick, and even swept and mopped after the job was done. We are very happy to have our bathroom back to normal thanks to them! -
Review 69 (2024-12-10 - Rating: 5)
Stevie was very helpful and knowledgeable throughout this process!! Made sure everything was running smoothly before he left! -
Review 70 (2024-10-01 - Rating: 5)
Great work Stevie!! Thank you for the maintenance performed on my water heater and also explaining all the details. -
Review 71 (2024-03-01 - Rating: 5)
Iām the Post Commander at American Legion Post 1. We found there was a problem with our sewage lift system. Matt diagnosed the problem on Friday night. Keith, Kyle and Matt came on Saturday to evaluate and determine the the repair steps. Thursday morning bright and early Keith, Kyle and Aaron along with Samās Septic to begin repairs. They completed the project in one day. Great job. -
Review 72 (2024-11-08 - Rating: 5)
I had Steve come in to do a water leak fix at our property. Heās a great guy, goes above and beyond. Heās got that dedication for doing things perfectly. Iād definitely recommend him getting your work done. Iād rate him 10 Stars if I could!!! āļøāļøāļøāļøāļø -
Review 73 (2024-08-16 - Rating: 4)
Our technician, Nate, was awesome! He gave us multiple options for quotes and they were reasonable. I like the feature this company offers, showing the techs eta on the map. Our new water heater works great and is up to code for our selling! I would definitely contact them again if I needed any plumbing done. -
Review 74 (2024-11-13 - Rating: 5)
Excellent service and clear, fair pricing. Billy replaced my hot water heater quickly and gave me great advice on a future plumbing project that Iām planning. My wife and I are really happy with the service, speed and professionalism! -
Review 75 (2024-11-06 - Rating: 5)
Billy was very courteous and professional throughout the installation process. He arrived on time, explained every step of the process and set clear expectations on pricing. Would definitely call for future projects. -
Review 76 (2024-10-03 - Rating: 5)
Kyle and Bailey did an awesome job and were very kind, courteous, friendly, well mannered and cleaned up very well after the repair. Also, they explained the process in detail to my understanding. Thanks so much for sending them for my repair. -
Review 77 (2024-03-13 - Rating: 5)
I had a terrible termite infestation and need two bathrooms demolished . I called RRPlumbing because of a previous job Nate came out to do. Both Nate and Baille came and delivered. They did a great job for a good price If you need any plumbing service Iād definitely recommend you give them a call! -
Review 78 (2024-09-25 - Rating: 5)
Thank you so much RRP! My technician, Billy, came out and did an amazing job with repairing my toilet. He was highly professional and had a friendly demeanor. He broke down the diagnostic information with me and had my toilet back up and running in no time. Highly recommend!!! -
Review 79 (2024-07-22 - Rating: 5)
I submitted an online service request to Rapid Response Plumbing late on a Friday night and received a rapid response early the following morning.Both Keith and James saw right away that my pressure reducing valve needed replacement and replaced in less than 20 minutes. They were very knowledgeable, trustworthy subject matter experts. Very professional, and provided fair pricing and they really were rapid! The name suits them, for sure.I will definitely be using Rapid Response Plumbing for our family home plumbing needs going forward. Thanks Keith and James! -
Review 80 (2024-12-11 - Rating: 5)
Rylan arrived promptly, was very courteous and was able to identify the cause of our leak quickly. He explained everything throughly. Thanks for a great experience and we will be in touch with any future plumbing needs. -
Review 81 (2025-01-03 - Rating: 5)
Shawn showed up on time and provided exceptional service. Iām so glad to finally have a Plummer who knows exactly what to do!I would highly recommend Rapid Reaponse Plumbing! -
Review 82 (2024-08-14 - Rating: 5)
Five star service given by Stevie. Very efficient , friendly and knowledgeable. He also gave some tips on how to get our garbage disposal last long. Will definitely call him again for our plumbing needs. Thank you Stevie! -
Review 83 (2024-12-04 - Rating: 5)
I called rapid response because I tried to fix my toilet which was a little bit more of an issue because my toilet flange was brokenā¦ they sent plumber Stevie out who did an exceptional job at cutting out the old toilet flinch and giving me a great deal on doing itā¦ dot with the holidays here I was very happy that he was able to work with us on the price dot dot a highly recommend Stevie and rapid response -
Review 84 (2024-10-08 - Rating: 5)
I would highly recommend Rapid Response Plumbing. I called and was able to get someone out the same day. Rylan was friendly, professional and informative. He took the time to explain the problem and best solution. Iāve found my new plumbing company! -
Review 85 (2024-10-17 - Rating: 5)
I would like to leave a Great review for Nate. Nate did an Amazing job with installing a new shower head and handle. He also came back to repair the panel that was done by Nate. He was very pleasant and thorough. Keep up the Great Work Nate!! -
Review 86 (2024-05-01 - Rating: 5)
I got multiple quotes from different companies and Nate was the only one who didnāt try to charge me an arm and a leg. Every other quote was nearly double what RR proposed. Installation of the tankless water heater was really quick and it works great. Huge props to Nate and Kyle for everything they did. Will be using RR for all plumbing related issues moving forward. -
Review 87 (2024-12-29 - Rating: 5)
I had trouble with my kitchen faucet and low water pressure. He did an excellent job on fixing the faucet and finding the cause of low water pressure. Im so happy now. -
Review 88 (2024-08-19 - Rating: 5)
We called late on a Sunday evening for help with a broken water main, and they got us on the schedule for first thing in the morning. Matthew was our technician, and he displayed excellent professional and personal qualities. He was prompt, knowledgeable, efficient, helpful, kind, and good-natured. Were very satisfied with our experience! -
Review 89 (2024-10-16 - Rating: 5)
I had a clogged kitchen drain (lasagna noodles) and thought I was going to be out of a ton of money. Stevie was great! He fixed the clog in a matter of minutes and educated me on what NOT to put in the garbage disposal. He also gave some tips on maintenance. I highly recommend RRP! -
Review 90 (2024-09-10 - Rating: 5)
Review for Stevie. A very nice guy who knows how to do the job right. I will not hesitate to call him back. I highly recommend him and the company services. Keep up the good work -
Review 91 (2024-12-19 - Rating: 5)
Shane was excellent. Heās super knowledgeable and thorough in is explanations and evaluations. Hopefully I wonāt need his services anytime soon, but if I do, I know who Iāll be calling. -
Review 92 (2024-12-06 - Rating: 5)
Rylan Williams was very informative, professional, and we are extremely satisfied with our services. Thankful to have found Rapid Response Plumbing! They do respond rapidly. -
Review 93 (2024-10-03 - Rating: 5)
Stevie did a great job for us! We had a main water line break and needed help quickly but also with efficiency to resolve a huge problem. He was very helpful in explaining everything and working efficiently to resolve the problem. š -
Review 94 (2024-08-11 - Rating: 5)
Rylan did an amazing job replacing my main water valve. He is very professional and even said he would come back to check everything to ensure its all okay. This is the best plumbing company with the best prices! -
Review 95 (2024-08-11 - Rating: 5)
This business epitomizes what customer service should look like. Keith has been a great partner at our insurance in helping churches with their plumbing needs. He is responsive, helpful and really cares about his clients. His professionalism is what sets him and his business apart. -
Review 96 (2024-08-25 - Rating: 5)
We noticed a slow leak in our garage. We called Rapid Response Plumbing at 8pm, and they had a crew at our place the next morning.Nate and Kyle were polite, knowledgeable, and professional. They diagnosed the problem quickly, made the repair, and even reached out to a remediation company for us to get that process started.They really helped make a stressful situation much easier to deal with. Ive saved RRP in my phone and will absolutely use them for my plumbing needs in the future. -
Review 97 (2024-10-01 - Rating: 5)
Stevie did a great job with adding a shut off valve for my gas line. Built up good rapport. Would recommend Stevie to come back if services were needed again. Thank you . Also thank you for serving šŗšø -
Review 98 (2024-10-09 - Rating: 5)
We had a great experience with Mr. Mattew Leemook yesterday. He arrived on time and was very professional and courteous. His expertise really shined through as he thoroughly assessed the issue and took the time to answer all of our questions with patience and clarity. He was honest and transparent about what needed to be done. We would highly recommend Mattew for anyone looking for reliable, knowledgeable, and trustworthy plumbing services! -
Review 99 (2024-06-19 - Rating: 5)
From the minute we called for service our experience was professional, knowledgeable, friendly and informative . We received updated estimate of arrival including background information on our technician. Alex (our plumbing tech) was all of the above and more. He performed an inspection gave a quote for repair and replacement and fixed our issue (water heater )that same day! After the job was completed we asked him to look at a shower head and fixtures that we plan to replace in the near future. He graciously spent a few more minutes with us and provided that information . Our experience was outstanding. We highly recommend this company. -
Review 100 (2024-10-18 - Rating: 5)
Rylan and Bailey were very professional as well as knowledgeable. They did and excellent job replacing my water heater there clean up was awesome. You guys rock. I highly recommend RRP. -
Review 101 (2024-09-19 - Rating: 5)
Matt and Kyle did a fantastic job. Highly recommend this company to anyone. They came out to look at my plumbing and they even assisted me with my light bulbs. So nice guys. Thanks guys! -
Review 102 (2024-09-12 - Rating: 5)
Rapid Response Plumbing did a fantastic job. The sent Stevie out and heās professional and knows what heās doing. He flushed my tankless water heater and fixed a running toilet. Stevie has worked on other projects for us in the past. I highly recommend Stevie and Rapid Response Plumbing! -
Review 103 (2024-01-27 - Rating: 5)
We had rapid response plumbing replace our ageing water heater to proactively guard against major water damage since the water heater was over 10 years old. They also prepared of leaking tub faucet. The entire interaction with them was very professional, they arrived within the promised window cleaned up everything like they were never here. Cant say enough good things about them. Kyle, Matt, and Bailey, were awesome and I can not thank them enough for them service they provided. -
Review 104 (2024-08-16 - Rating: 5)
They are called Rapid Response for a reason. They sent āStevie the plumber guyā in no time and he was able to identify the issue, get me a quote, fix the damage and clean whatās left after - all within 45 mins. He was super nice yet realistic. Highly recommended!! -
Review 105 (2024-09-29 - Rating: 5)
Huge thanks to Billy and Kyle for helping us with a clogged line in our basement. They came out on short notice and did a great job. -
Review 106 (2024-08-18 - Rating: 5)
We highly recommend RRP. Matt and Nate were extremely professional and worked with us to solve several problems that we had. Everyone else told us it couldnt be done. Thank you for fixing our problems in ONE day. Youre the best! We appreciate you! -
Review 107 (2024-02-19 - Rating: 5)
Great experience! Came to our house on a Sunday night to fix an emergent leak in our basement and under the kitchen sink. Kyle was polite, efficient, and really helpful. Will use these guys again! -
Review 108 (2024-11-05 - Rating: 5)
Billy was fabulous. He was a great problem solver, efficient, and patiently explained everything he was doing to fix our plumbing issues. 5 Stars for Billy! -
Review 109 (2024-08-29 - Rating: 5)
There was a huge cascade of water in my house coming from the upstairs bathroom into the downstairs through the ceiling at 8:30pm! I called Bardi- no answer, called TE- they could get someone in the next day. Thankfully I found Rapid Response Plumbing who had 24/7 service! The lady who answered the phone was amazing- she said she would see if she could contact the manager and have someone help me same night (after hours)! She called me back in less than 30mins and told me she was able to get Alex, a grade A++ plumber in my opinion, over in 30mins!! At 10pm, Alex not only fixed the initial problem quickly, he also fixed my leaky toilet and other shower pipe in the same visit! He was done in an hour and I feel very secure and happy with his work. Plus the price was more than fair!Alex was skilled, kind and knowledgeable and I am definitely keeping Rapid Response Plumbing in mind for any other plumbing needs! -
Review 110 (2024-10-30 - Rating: 5)
We called rapid response because of the reviews... They sent Stevie the plumber out... We had a bad clog in our basement going out to the city.. we tried Drano and everything.. Stevie came out and within an hour or so had the toilet pulled in the snake cable ran and got the clog out for us.. we highly recommend rapid response for any of your plumbing needs -
Review 111 (2024-10-23 - Rating: 5)
I was very impressed with the service. I submitted a web request at 6:30 in the evening, received a call back within an hour, and they showed up to do the work the next morning at 8:00 am. Matthew L was the tech and did a great job. Thank you guys! -
Review 112 (2024-03-28 - Rating: 5)
Yesterday, I got āBertha,ā a new hot water heater. I called Rapid Response Plumbing in the morning, and Tom and Kyle came in the afternoon to assess, advise and replace, the same day. Very knowledgeable, and no super-sizing. They showed me a video of my 20-year old tank, with what looked like thick brown gravy draining out. Today, I had a clean, hot shower. I highly recommend Rapid Response Plumbing. Thanks guys! -
Review 113 (2024-09-30 - Rating: 5)
Billy did a job reaping my leaking kitchen sink. Made an appointment Sunday evening and he was here the next morning. Great repair and cleaned up before he left. Highly recommended. -
Review 114 (2024-12-04 - Rating: 5)
Stevie is awesome his knowledge and expertise was exactly what I needed. I thought I needed more work done than explained but Stevie made all this possible today. Thank you Stevie for your hard work and dedication to Rapid Response -
Review 115 (2024-10-29 - Rating: 5)
Stevie was very kind and went out of his way to explain what happened to my sump pump and how to prevent the new one from clogging/ deteriorating. He got out to my house within a couple hours of calling them to diagnose the problem, and within 24 hours of my toilet spitting up, it was fixed. -
Review 116 (2024-10-17 - Rating: 5)
I had a toilet leak that needed fixing and the service I received with Billy was outstanding.The plumber (Billy) was friendly, professional and incredibly efficient.The communication throughout the process was great and especially loved the personal touch Of going to home depot and picking up a new toilet...i was working and it saved me time!! .They brought to the job such a an amazing level of customerservice.They felt like they truly cared about resolving the issue and making sure everything was done right.I highly recommend them for anyone in need of plumbing services -
Review 117 (2024-07-08 - Rating: 5)
Riley was very professional and communicative as he worked on my plumbing issue. What started as a leak turned out to be so much more and we had to have all of our plumbing redone. Riley went over and above to make this efficient and fast. Would definitely recommend this company! -
Review 118 (2024-11-05 - Rating: 5)
Billy did an excellent job replacing our garbage disposal. He was very knowledgeable and he answered all of our questions. He was able to diagnose the problem and repair it on the spot. Thanks, Billy ! -
Review 119 (2024-09-17 - Rating: 5)
Rylan was very caring, informative and extremely efficient on his work. He made sure to make me feel not only more knowledgeable of my problem and options, he made me feel more at ease in an otherwise deleterious situation to my peace of mind. I appreciate his greatness! -
Review 120 (2024-10-16 - Rating: 5)
Canāt sing enough praises for Billy, you truly rescued my mother from future plumbing disaster in her home. Your long distance work and coordination with her out of town, made this unexpected work worry free for her and me (the diligent son). I know without hesitation, what company to call for my future plumbing needs in the Smyrna area. And, BILLY, you are the Pro Iāll be asking for by name, everytime! -
Review 121 (2024-11-18 - Rating: 5)
Stevie was polite and proffessional throughout the visit. Had one problem, but found a bigger issue with a failed PRV. He quickly replaced it and got everything squared away. Could not be more pleased with the experience! -
Review 122 (2024-02-29 - Rating: 5)
Kyle and the team were great. They helped us finish up plumbing items that were needing to be replaced. -
Review 123 (2024-12-16 - Rating: 5)
Isaac and Aaron were very kind. They were very professional and us is to ease during a pretty bad situation with a massive water leak. I highly recommend both of these technicians. -
Review 124 (2024-06-13 - Rating: 5)
The Rapid Response team that came out did a great job helping with our bathroom renno. They arrived on time and completed the job early. Great folks! -
Review 125 (2024-08-21 - Rating: 5)
Matthew Leemook was our technician today to replace a leaking main line both inside and outside the house. His work was exceptional and was able to quickly locate and repair the main line without tearing up the yard. Will be requesting his services for any future needs. -
Review 126 (2024-10-27 - Rating: 5)
The service rep, Stevie A, was awesome! He checked our lines and found that our pressure was high, and repaired the water heater and corrected the pressure to code. Excellent service. -
Review 127 (2024-07-25 - Rating: 5)
Matthew came by to fix our faucet. He was quick, responsive , listened to our needs and found a fix that worked for my family within our budget . I called rapid repair just yesterday and already by this afternoon I have a new faucet installed that works perfectly. Thanks a million . -
Review 128 (2024-07-11 - Rating: 5)
We called Rapid Response plumbing for a leak on our front lawn Doug came out and did a no cost estimate. He was very detailed and provided 3 estimates based on what the problem could be. I had to get leak detection and he provided 3rd party options to get it done.Once we knew where the leak was Doug came back the next day and completed the repair. He showed us the pictures of the before and after the job was done. I recommend Rapid Response because Doug was honest and did not use high pressure tactics.He and the office staff were professional and came when they said they would. I called a couple of other places and they wanted me to pay a fee up front on the phone, and some just never called back.Rapid Response is reliable, was the right choice and is now who we will call on for any plumbing issues. -
Review 129 (2024-09-03 - Rating: 5)
High quality work with good price. The technician Stevie was very professional, kind and explain from 0-10 all the steps. When he leave, he aslo cleaned up the place like brand new. Thanks again Stevie!!! -
Review 130 (2024-11-11 - Rating: 5)
Billy was very thorough and fast. He gave all options and helps us pick the most cost effective solution. Great job! -
Review 131 (2024-11-11 - Rating: 5)
Stevie did an outstanding job and kept me informed each step of the way! -
Review 132 (2024-10-09 - Rating: 5)
Stevie - A+. Scheduled appointment for same day, arrived on time, made suggestions as he was verifying issues, found some problems and fixed them. They are in my speed dial from here on. Thank you. -
Review 133 (2024-08-25 - Rating: 5)
Rylan was an absolute saint to work with. Gave me a call with and ETA, showed up on time, and got our install taken care of.Looked at what was kicking our butts, got the tool we needed, and made it an easy fix. Even threw away the whole junk we didnāt need to get it out of our way.6 stars if possible. -
Review 134 (2024-10-21 - Rating: 5)
I wonāt use another company from here on!! Billy was trustworthy, reliable and did excellent work. They communicated throughout the entire process which put me at ease! -
Review 135 (2024-09-16 - Rating: 5)
Stevie was very professional, friendly and did a perfect jobā¦ we definitely recommend -
Review 136 (2024-08-22 - Rating: 5)
We were receiving high water bills for the last two months. So, it was apparent that there was a water leak but we just couldnt figure out where. So, I gave Rapid Reponse a call and that turned out to be the best thing that we could have ever done. It turned out that we have a watermain leak as a result of a previous plumbing company using faulty equipment (shark bites) to fix a leaky watermain some years back. Also, the expansion tank attached to the water heater had failed. Stevie was the plumber that came out yesterday to save the day! He was an absolute Rockstar from start to finish! Not only did he have a wonderful personality, he was very patient and took the time to educate me about the whole process and that meant alot to me! I will definitely use them again for all of our future plumbing needs! -
Review 137 (2024-08-06 - Rating: 5)
Rapid Response Plumbing, thank you so very much for sending Nate and Bailey to my home to fix my plumbing problems, these guys did an awesome job, the company was recommended and they sure did their company proud. Again I say thanks to you both, my neighbor was right you guys are awesome. -
Review 138 (2024-02-23 - Rating: 5)
Thank you Aaron and Kyle! You two really saved the day. I am filled with joy from your help and Im so grateful of you two going above and beyond. Your help in quickly repairing our gas line, to set up our new range, did not go unnoticed. My family will be happy campers tonight, knowing I can make dinner thats not cereal or dependant on the microwave. I will highly recommend you to my friends and family. -
Review 139 (2024-07-08 - Rating: 5)
Matt and Kyle did a fantastic job of replacing our main water line. They were very professional and courteous. They took the time to explain everything and were very receptive to all of our questions. Awesome job from an awesome team. -
Review 140 (2024-06-29 - Rating: 5)
My goodness!!! This business deserves 50 stars!!! Matthew Leemook is amazing!! Our water meter was leaking and we called another plumbing company. They estimated $2500 to fix the issue so my husband called Rapid Response Plumbing for a 2nd opinion. Matthew came out same day and earlier than estimated. He is the nicest guy and gave us multiple options explaining the pros and cons of each. After we decided the solution he was so careful in cutting away our lawn and was so tidy with the dirt. He explained everything and did an amazing job. Not to mention it was 93 degrees and humid as hell. You canāt even tell he dug up our yard. Thank you so much Matthew for not only fixing our water leak but being a top notch person. Iāll be telling my whole neighborhood about you!!!!! If you need plumbing services give them a call!! -
Review 141 (2024-11-04 - Rating: 5)
Stevie was awesome. So patient with our crazy driveway and multiple bathrooms! He was helpful in educating me on everything he was checking! Thank you!! -
Review 142 (2024-10-30 - Rating: 5)
Stevie was the man! He got what I needed set up flawlessly and was very personable. 100% would recommend for all your needs! -
Review 143 (2024-08-25 - Rating: 5)
I was very happy with RRP, I called 11am Saturday Morning and was scheduled that afternoon same day! Rylan came out and gave a couple of great ideas on what we should to to get the leak repaired on my main water line to the house. Rylan had the tools, parts and the know how to get the job taken care of professionally and quickly! Thank you again RRP, Maya and Rylan for doing a great job!! -
Review 144 (2024-10-06 - Rating: 5)
Im giving a 500/5 star shout out to Stevie.He not only fixes your problem, but he also takes the time to teach you what he is doing and why he is doing it that way so that way you can potentially solve the problem yourself in the future.Further more, this team is very quick to respond and can get to you very quickly with our breaking the bank like most groups. -
Review 145 (2024-07-09 - Rating: 5)
Update: Rapid Response reached out and made this right by refunding the assessment fee. Said that never should have happened and that they will make sure it does not happen to any of their other existing or new customers.Thank you.Original:I called these guys up to help figure out what was happening with my shower. When speaking to the person responsible for scheduling appointments I was told that there was no cost for the estimate. When the service technician gets to my home he tells me there is a $260 assessment fee, so that he could give me an estimate. If you need an assessment to give an estimate, and you charge for the assessmentā¦ the estimate IS NOT free!Itās my experience, and maybe Iām the only one, but this is a disingenuous and dishonest company. I will never do business with them again and I would not recommend them. -
Review 146 (2024-10-03 - Rating: 5)
Billy arrived on time. Very knowledgeable & professional. Iāve been searching for yrs for a local ( competent) Plumber/ Co. Iāve just found one. His expertise & knowledge is 2nd to noneā-count as a future customer.Oct 3rd 2024Billy arrived a little after 9a to complete ( knocking of pipes in master bedroom), completed job and actually went beyond by tightening loose sink faucetsāas posted earlier, having Billy on your team is definitely an asset to your Co. What prompted me to continue a review of Billy was hearing my wife ( weāre both recent retirees), a seasoned HR Executive to major 500 COās describing Billy to her sister ( residing in Ca) on phāstating how Professional, Competent, Amicable he was/is, & that it is refreshing to know that customer service is still alive and well in some companies. She also mentioned ( you know only women can pry this inf), that Billy has a daughter whoāll be getting married this weekend.Well I surmised that Iād advocate that on behalf of a new lifetime customer he ( Billy) be offered $100. by management.I know this is a āboldā ask? But, trust me, Iāve been in Project Management ( installing wireless cellphone towers), for over 25yrs& recognize great/competent workmanship.& Iād suspect in this day/age with technological changes these attributes are becoming rarer to find.This is my humble opinionābut. Either way Billy has introduced me to your Coāplan on being in contact for all my plumbing concernsSincerely,T.O Moore (Snellville Ga) -
Review 147 (2024-11-17 - Rating: 5)
Alex did a professional and effective job with our shower cartridge replacement. We will call Rapid Response Plumbing again in the future! -
Review 148 (2024-09-05 - Rating: 5)
Stevie was absolutely amazing when we moved into our new home and had a leak in the ceiling, he was able to immediately identify the issue and fix it right away!! I would highly recommend him! -
Review 149 (2024-08-28 - Rating: 5)
I had a few concerns about some plumbing issues. First, thanks for the quick response. I appreciate the A1 customer service .Stevie was great , professional and took the time to inform me in regardās to my every concern!! Thanks Stevie!!ā -
Review 150 (2024-12-04 - Rating: 5)
Stevie is amazing, very professional and kind. I pray we donāt ever have any problems in the future but if we do, I want Stevie!!!! Nobody else.š«” -
Review 151 (2024-06-16 - Rating: 5)
Matthew did an amazing job with my plumbing repairs. He efficiently found the problem, took his time to explain the repairs and fixed the issue. He was very professional and on time. Would definitely use Rapid Response again. -
Review 152 (2024-12-27 - Rating: 5)
Stevie was awesome and a true professional! Next time we need help we are definitely going to ask for Stevie! -
Review 153 (2024-07-09 - Rating: 5)
Called on Monday evening after 6pm and was able to get an appoint for the next day. Doug (who was friendly and professional) showed up at the early end of the appointment window and quickly identified the issue with the hot water heater, resolved the issue, and the charge was very reasonable. Highly recommend based on my experience. -
Review 154 (2024-07-03 - Rating: 5)
RRP answered my phone with prefessional manner. Alex came to my house in a few hours after I called. He replaced my water pressure regulator and heater expansion tank quickly and answered my questions nicely. It is truly rapid response that I dont have to wait for a day or two. Price is fair, work is well done. Highly recommended! -
Review 155 (2024-11-04 - Rating: 5)
Billy was super knowledgeable, checked everything throughout the house, fixed the prv under the house. He was courteous, professional and kind. Explained everything to me. -
Review 156 (2024-09-13 - Rating: 5)
Stevie came out to help us out with are plumbing problems on the house. The prv value was need to be changed but was 1,000 job but Stevie added oil to the gate value and use an adjusted wrench to loosen the value back out he was more than a blessings nothing but respectful and a Angle -
Review 157 (2024-08-12 - Rating: 5)
Matthew Leemook is the best. He was on time, fixed my problem, and gave me a fair price. I would definitely call him again. -
Review 158 (2024-09-30 - Rating: 5)
Technician arrived on time as promised. They explained to me kindly why the temperature and pressure (TNP) part were out of order.The water heater was on the second floor, so it must have been a hassle to work on, but they completed the job well.Even I didnāt know that one of part was attached improperly before they fixed it. Thanks to Nate and Kyle. -
Review 159 (2024-11-20 - Rating: 5)
Stevie, came on time and did a fantastic job! Highly recommend. Fair prices and excellent service. -
Review 160 (2024-09-12 - Rating: 5)
Nate was on time, super friendly and very helpful with my plumbing issue. Service was outstanding definitely recommend and will call back next time Im having any sort of plumbing issue! -
Review 161 (2024-07-16 - Rating: 5)
Our plumber was very kind, thorough and knowledgeable. He did a wonderful job. Unfortunately I cant remember his name! But he worked at 3235 Stanford circle in Lawrenceville on 7/16/24 from around 11:30 ish to 1:15 ish for David Grist -
Review 162 (2024-09-27 - Rating: 5)
Excellent service! Billy showed up in less than an hour from calling the office and made sure both my water heaters that were not working by taking the time to diagnose and fix the problem all while explaining it to me thoroughly! -
Review 163 (2024-05-08 - Rating: 5)
I highly recommend calling Rapid Response Pro for your plumbing needs. Keith and Aaron provided fantastic service. They were professional, friendly, and quick to diagnose and resolve a water heater leak. They arrived within the hour and completed service within 30 mins. Both were extremely knowledgeable and explained my options with their free consultation before moving forward with service. Rapid Response charged reasonable and upfront prices for replacing a thermal expansion tank and regulator valve. I appreciated that there were no surprise fees. Other competitors quoted after hours service fees up to ~$200 for consultation only. Understanding the damage of the water leak to the walls and floors, Keith also forwarded my information with my consent to a restoration specialist during the service. Before Keith and Aaron left, Iād already scheduled for the restoration consultation. This smooth transition to the immediate next step for the restoration consultation to prevent mold growth would not have been possible without Keith and Aaron. Thank you for everything! -
Review 164 (2024-08-21 - Rating: 5)
Rylan was the service technician that performed the work. We replaced our twenty year old freezer with a new refrigerator with freezer, ice-maker and water dispenser. Problem was, no water line to new refrigerator. So I called RRP. Rylan explained everything in detail on what he was going to do to get water to refrigerator. Rylan gave me a price and I signed off for him to start. The first thing Ryan did was check water pressure. Ryan called me over and I looked at the PSI gauge, 105 psi. The water pressure in your home should be 65 psi or less. I had replaced my main water pressure reduction valve 10 years ago. I havenāt thought about it again until Rylan checked the pressure. Immediately I ask Rylan to replace main pressure regulator valve. After Rylan replaced main pressure valve he adjusted valve to 65 psi, Thanks to my need for a plumber and Rylan checking the pressure; we prevented major water damage to our home.RRP is now in my quick dial. -
Review 165 (2024-09-13 - Rating: 5)
The rep that responded to my home was Rylan . He was professional and courteous, he answered all my questions and gave advice on other services his company offers to help in the future. -
Review 166 (2024-08-24 - Rating: 5)
Called them and they came within a hour. It turned out the issue was simply a broken knob inside. Rylan was very helpful, gave me some advice, and left without charge. Thank you! -
Review 167 (2024-10-14 - Rating: 5)
In all my years of being a home owner I havent ever meant a plummer who is very professional,very nice friendly attitude,detailed information about the work he will do thats needed,my husband and I will have to request for Stevie to do future plumbing work in our house for sure,and we will definitely refer other people to call rapid response plumbing and I strongly recommend requesting for Stevie his work is truly awesome,and he is a blessing to have the knowledge he knows about plumming,and very honest other companies arent honest they just want the money, -
Review 168 (2024-06-13 - Rating: 5)
I call RRP for one problem and Doug arrived in a timely manner. He showed me how to turn on the pilot to my water heater. Thanks, Doug. While here I asked about a couple other issues that I had planned to do myself. He was able to fine/repair a leak, replaced/repaired a valve, flushing mechanism for a toilet. The service and expertise of Doug far exceeded my expectation. I would definitely use this service again. -
Review 169 (2024-10-15 - Rating: 5)
Stevie came out and did a great job. Explaining every thing he did and why. Would highly recommend this company -
Review 170 (2024-10-07 - Rating: 5)
Stevie did a great job. He was very helpful and informative. Just what you want in a professional. -
Review 171 (2024-10-18 - Rating: 5)
Fast, well informed service. Matt L. Was incredibly personable and communicative. He did great work and we are 100% satisfied! -
Review 172 (2024-07-03 - Rating: 5)
Alex was very informative and gave informational details on the task that would have to be done to repair the pumping leak. They answered our emergency request quickly. We look forward to working with him and Kyle moving forward on this project. -
Review 173 (2024-11-13 - Rating: 5)
Billy was very courteous and professional. Was sure to tell me everything he was doing and even talked to my little 3.5yr old as he was working. -
Review 174 (2024-10-03 - Rating: 5)
Matthew from Rapid Response Plumbing is professional very respectful and responsible. Thank you Rapid Response Plumbing for hiring such a nice technician and thank you for job done rapidly. -
Review 175 (2024-10-02 - Rating: 5)
Stevie was awesome!!! Very personable and informative! He made sure to explain what he was doing every step of the way! -
Review 176 (2024-04-27 - Rating: 5)
Wonderful service. 10/10 I had Kyle and Tom as techs. They were very professional. I was so happy they were able to come out same day for a broken water heater and replace it then and there. I will definitely be using this company again. -
Review 177 (2024-12-01 - Rating: 5)
Stevie helped us promptly on Sunday. Gave us more suggestions. -
Review 178 (2024-10-31 - Rating: 5)
Stevie gave me detailed information as to repairs needed and cost for each repair. The repairs were completed in what I consider a timely manner. -
Review 179 (2024-10-23 - Rating: 5)
Nate was very detailed in what the issues were and the options to resolve. I appreciate his professionalism and great customer service! -
Review 180 (2024-04-29 - Rating: 5)
These guys are amazing! Water heater installed same day without any issues and everything is working as intended. Fair prices and very knowledgeable. They were all incredibly friendly and more than happy to answer any questions I had about maintenance. I definitely know who to call for my future plumbing needs! -
Review 181 (2024-11-25 - Rating: 5)
Billy was great!! He even gave me some advice I didnāt know I needed. Weāre glad he came by. -
Review 182 (2024-07-15 - Rating: 5)
Rapid response plumbing came out fixed my problem and was honest about the process. We called on a sunday and they were out here to fix it Monday. Definitely will be using them in the future. -
Review 183 (2024-07-09 - Rating: 5)
Rapid Response Plumbing has been amazing to work with, very accommodating, affordable and went above and beyond. I would highly recommend using them for any of your plumbing needs. HUGE 5-star -
Review 184 (2024-04-23 - Rating: 5)
Matthew was very personable, helpful and overall knowledgeable about his profession. He got the job done in a timely manner while maintaining a clean workspace.definitely appreciated his hard work! -
Review 185 (2024-07-01 - Rating: 5)
I had a water leak today and they sent someone out the same and to fix my problem and Doug did a awesome job on explaining what happened and he was very respectful, I will definitely be using them again. -
Review 186 (2024-04-01 - Rating: 5)
This is a very professional company with professional and personable employees. Theyre very responsive with great communication. Tom was our technician. Toms a great person with a personality to match. Hes very knowledgeable and informative. Based on my experience, Id call on them again for my plumbing needs. -
Review 187 (2024-03-26 - Rating: 5)
Nate did a great job of replacing my old tankless water heater, which was throwing out error codes and needed to be restarted almost every day, with a new one. Glad I found this plumbing company. Highly recommended! -
Review 188 (2024-10-08 - Rating: 5)
Stevie was here checking the main water line leak and found out the water heater was ten years old and never been flush and the reservoir tank wasnāt working and he fixed it thanks Stevie great job keep up the good work. -
Review 189 (2024-07-22 - Rating: 5)
Nate and Kyle were awesome! They were on time insitful and professional. I will continue to use RPR for all of my professional and personal needs. -
Review 190 (2024-05-02 - Rating: 5)
Due to dirt that had acquired in the bowl of my toilets after having a waterline cut during a stump removal all three of my toilets were randomly running. Matt and Bailey diagnosed the problem quickly. They quickly replaced the fill valve and flapper where necessary and were in and out quickly. Very nice guys. I highly recommend them. -
Review 191 (2024-12-13 - Rating: 5)
Isaac Daniels did an amazing job finding out the problem and gave us a great price for the work heās done. -
Review 192 (2024-07-11 - Rating: 5)
Amazing work!! Doug fixed our toilet so quickly and saved our store! -
Review 193 (2024-01-18 - Rating: 5)
I had the pleasure of working with Rapid Response Plumbing recently, and I must say, they exceeded all my expectations. From the moment I called to schedule an appointment, their customer service was top-notch. The plumber arrived promptly and was incredibly professional and knowledgeable. They quickly diagnosed the issue and efficiently resolved it, leaving no mess behind. I was impressed with their attention to detail and dedication to providing exceptional service. I highly recommend Rapid Response Plumbing for all your plumbing needs. They are reliable, skilled, and truly a pleasure to work with. -
Review 194 (2024-04-01 - Rating: 5)
I cannot say enough great things about this company! Everyone was so professional, polite, knowledgeable, and honest. They fixed so many issues I had in my house, and all for a reasonable price and quickly, I called them Friday morning and they were there within a few hours. If you need a plumber this is who you need to call, they are the only company I will use from now on. -
Review 195 (2024-12-18 - Rating: 5)
Simply the best service ever! Bobby and Stevie were outstanding! They exemplified end to end service and expertise! -
Review 196 (2024-09-17 - Rating: 5)
Rylan and Kyle did an amazing job fixing our water heater. Very professional with great rates. -
Review 197 (2024-07-16 - Rating: 5)
Rylan with Rapid Response Plumbing is very professional and informative. The company and office staff are great to work with and communicate well. -
Review 198 (2024-01-11 - Rating: 5)
Aaron, Bailey, and Kyle were excellent! They came out the same day to inspect my downstairs toilet and were back the next day making the necessary repairs. They were professional, prompt, and efficient. Ill definitely be back if I ever have any other plumbing issues! -
Review 199 (2024-10-02 - Rating: 5)
Called this company mid-day and they were able to squeeze me in. We had no hot water and Alex came and saved the day. 10/10 recommend!