Rooter Man

Located in Lawrence, Massachusetts

Address: 46 Portland St, Lawrence, MA 01843, United States

Phone: +1 978-688-1181

Rating: 4.9

Services

On-site services
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-22 - Rating: 5)
Ethan from Rooterman North, was very helpful and so nice. It had been a good few years since we had pumped the tank. He answered all my questions . He explained what he was doing.So pleasant .We used you folks in the past for an issue ,and that experience was wonderful too. Thank you Ethan

Review 2 (2024-06-21 - Rating: 5)
We were having problems with the sewer line backing up. Rooter Man North was recommended and the technician who arrived, Matt J, was friendly, professional and patient which is an understatement. Matt was knowledgeable giving me all options available and his expert opinion on which one he thought we should do. But to be honest it was the feeling of honesty and transparency he gave me that made me like him and his company.

Review 3 (2024-04-24 - Rating: 5)
We were extremely satisfied with the all of work, testing and full explanation that Technician Mark Murphy did to clear up our issues. He was professional, knowledgeable and extremely good at quickly figuring out the problem. We certainly will call your company again for any future problems. Thanks very much!

Review 4 (2024-06-14 - Rating: 5)
Mark came over from Rooterman North and did a great job cleaning my pipes. While here he also gave me some great tips on a few other plumbing issues I was having. I highly recommend them for piping clogs and septic tank clean outs.

Review 5 (2024-03-25 - Rating: 5)
We needed to have our main drain line cleared and Mark was out within a half hour and had is taken care of right away. VERY quick service and Mark was friendly and professional. The price was also very reasonable. Highly recommended!

Review 6 (2024-03-26 - Rating: 5)
Within one hour of our call, Matt arrived and assessed the problem with our pump and determined what was needed to fix it. We made the decision to replace the pump due to its age. The job was completed all in the same day. Very courteous, professional, thorough and we would highly recommend their services.

Review 7 (2024-04-02 - Rating: 5)
Mark Murphy did an amazing job today. He went out of his way to make sure our problem was solved.Efficient, personable and hard working. Will use Rooterman on a regular basis to assure no future plumbing problems.

Review 8 (2024-11-22 - Rating: 5)
Exceptional Service from Rooter-man in Lawrence!I recently had a drain emergency, and I can’t express enough how impressed I was with the entire team at Rooter-man in Lawrence. From the moment I called the office, I was greeted with professionalism and a genuine willingness to help. The staff was friendly, responsive, and took the time to understand my issue while ensuring I felt heard and valued.When the technicians arrived, I was equally impressed. They were punctual, knowledgeable, and came fully equipped to tackle the problem efficiently. Their expertise was apparent as they quickly diagnosed the issue and provided me with clear explanations of what needed to be fixed, along with honest pricing up front. It was evident that they took pride in their work and had a strong commitment to customer satisfaction.The entire experience, from my initial contact with the office staff to the skilled workmanship of the technicians, was seamless and stress-free. I felt confident that my drain issue was in the best hands possible. I highly recommend Rooter-man in Lawrence to anyone in need of drain services. Their dedication to excellence truly sets them apart!Thank you, Rooter-man team, for your exceptional service! Keep up the fantastic work!

Review 9 (2024-06-03 - Rating: 5)
Mark Murphy came quickly to service our drain issue. He identified and corrected the problem rapidly. Mark was professional and was very personable. Nothing short of 5 Star service. Thank you!!!!

Review 10 (2024-03-30 - Rating: 5)
Shawn was very professional. He tested our sink drains and determined there wasn’t any drainage issues. He took the time to test, explain the results, and we appreciated his honesty. Highly recommend this company and Shawn! Thank you.

Review 11 (2023-04-07 - Rating: 5)
Rooter Man was a great experience for a stinky situation. They were very responsive and came exactly when they said they would. Our technician, Mark, was very knowledgeable and gave us all the information we needed to know upfront, when he learned more about what was going on underground, he let us know. I would highly recommend Mark and Rooter Man for the job. Hopefully we wont need to do this again, but if so, ill be calling them!

Review 12 (2024-06-28 - Rating: 5)
Mark Murphy came to our company and did an amazing job, He is very outgoing and explained everything he was doing and how he fixed it.Thank you Mark!

Review 13 (2024-04-10 - Rating: 5)
Matt is awesome. Rooter Man has been pumping grease traps for us for many years. They are dependable and do a great job….J&B Butcher

Review 14 (2024-07-31 - Rating: 5)
Mark was extremely helpful in figuring out exactly the problem and had the expertise to know it would be a job that the city would cover. He saved me a lot of money!

Review 15 (2024-05-08 - Rating: 5)
The Rooter Man family treats you like family. They are friendly and responsive. They are understanding and provide quality and effective work. Big thanks to Rooter Man for helping us!

Review 16 (2024-06-05 - Rating: 5)
Just awesome! They stated they would be there in an hour, Mark was there in 20 minutes. Resolved my issue in minutes. Thank you, Mike

Review 17 (2024-06-07 - Rating: 5)
Jason was the best. Very nice guy.Very professional. Had fixed everything quickly and efficiently.

Review 18 (2024-04-28 - Rating: 5)
Can’t say enough about this company! We were not in their area but they talked us through the process and referred us to a local rooterman. Would recommend this company time and time again!

Review 19 (2024-08-05 - Rating: 5)
Rooter Man for all your septic needs! Very professional and knowledgeable. Highly reccomend!

Review 20 (2024-07-19 - Rating: 5)
Matt J was very professional, friendly, and efficient. I would highly recommend him. It was clear he was knowledgeable about our plumbing issues.

Review 21 (2023-08-07 - Rating: 5)
Woke up to sewage in my basement. Contacted Rooter Man and they were at my house within 1-2 hours. Cleared drain in no time. Would highly recommend.

Review 22 (2024-03-17 - Rating: 5)
Awesome customer service, very personable and easy to make an appointment! Very efficent service. Highly recommend!

Review 23 (2021-09-17 - Rating: 5)
Matt was professional and knowledgeable, he assisted in our clogged drain and left our kitchen cleaner than when he started, would definitely recommend.

Review 24 (2024-03-12 - Rating: 5)
Prompt, courteous service. Shawn was very pleasant and kept the area clean.

Review 25 (2024-06-11 - Rating: 5)
Matt was great! Super nice and knowledgeable.

Review 26 (2024-05-20 - Rating: 5)
I recommend Rooter Man. Matt did a great job!

Review 27 (2024-03-05 - Rating: 5)
Thanks Matt for quickly snaking our kitchen drain and leaving the space cleaner than you found it.

Review 28 (2024-05-29 - Rating: 5)
Matt J. was on time, very personable, very informative and very professional. We look forward to having him come back next year. He convinced us to snake out our pipe along with root-x treatment next year. We shall do so.

Review 29 (2024-04-24 - Rating: 5)
Matt J cleared my sewer line. Professional, friendly and neat.

Review 30 (2024-03-19 - Rating: 5)
I deal with rooter man on an almost weekly basis as a contractor with multiple facilities and they are all top notch. Matt came out and cleared a back to back sink drain promptly and professionally. Can’t ask for better service. Highly recommend.

Review 31 (2024-05-28 - Rating: 5)
Jason was Very professional, great customer service

Review 32 (2024-03-31 - Rating: 5)
Had a backup in our service line coming into the house on Easter weekend at 8PM on Saturday Night. Mark came out and was here in no time. We have family coming over for Easter Sunday so we are super grateful that he could come out, snake out the line in plenty of time before the “Easter Bunny” showed up. Can’t thank you guys enough!

Review 33 (2024-05-07 - Rating: 5)
Matt Jeniski was great, knowledgeable and efficient

Review 34 (2024-04-17 - Rating: 5)
Matt Jeniski fixed my problem. Matt gave great service and was very knowledgeable. Will call them again if ever needed.

Review 35 (2022-12-03 - Rating: 5)
Used their services every 5 years or so when a tenant has a problem. They always deliver.

Review 36 (2024-03-09 - Rating: 5)
Ethan came out to pump our septic and was very thorough and professional. It was a pleasure working with him and his coworker.

Review 37 (2022-12-22 - Rating: 5)
Mark was kind enough to come to our home today, a few days before Christmas. Our bathtub wouldnt drain and our plumber was at a loss. Within 20 minutes everything was fixed and he walked us through each step.On time, kind, professional, knowledgeable and fixed the issue.10/10- highly recommend.

Review 38 (2024-04-21 - Rating: 5)
Great job by Matt J.

Review 39 (2024-03-07 - Rating: 5)
Matt was great!

Review 40 (2024-04-19 - Rating: 5)
Is good root

Review 41 (2025-01-07 - Rating: 5)
Murphy came out on a Saturday with short notice to address a significant drainage issue. Not only was he efficient and skilled but extremely personable. A great rep of a great company.