McVay Plumbing, Heating & Cooling
Located in Lawrence, Pennsylvania
Address: 103 Freedom Dr #10, Lawrence, PA 15055, United States
Phone: +1 412-835-2135
Rating: 4.8
Services
- On-site services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-21 - Rating: 5)
I used McVay plumbing for a major clog in my upstairs bathroom. They were absolutely amazing. I highly recommend Randy. He was great. Got the problem resolved and very happy with my service. Highly recommend. -
Review 2 (2024-12-18 - Rating: 5)
I called McVay to give me an estimate to replace a sewage trap and find out why I had two back up sewage in the past 5 years . Luigi came and saw a sunken pipe and advised me to replace the trap , I didnāt shop around I gave him the job and trusted them to do it right. The crew came roughly 9 days after I signed the contract , I met Chris and Mark both did the work , they were easy to talk too , they listened to my concerns when they were going to backfill the area I didnāt want all the junk like asphalt and old pipes , they were so awesome and nice to work with . When they installed the vent pipe that sticks outside the ground , it was sticking out more towards the driveway I voiced my concern to them Luigi came a little bit later explained to me they could fix it with some adapter to bring it closer to the garden bed but there would be a fee ? This annoyed me a little bit , he saw the work I got my estimate and I should not have to pay an extra $250 to deviate the pipe . I said let me talk to my husband , my husband didnāt care and he said itās fine, this is an honest review , Luigi was great to work with but at numerous time he mentioned time cost money this rubbed me a little the wrong way . When a customer isnāt shopping around give you the job without hesitation , you see what needs done once the estimate is written than letās do this and not have extra cost , a happy customer will bring more business . He told me that it could cost me more if we have to dig more toward the house that I knew . Anyway I am glad itās fixed and hopefully I will never have to deal with sewage in the basement . I also want to add I spoke to Tracy numerous time she was very nice and easy to work with ! Thank you very much I am a happy customer your employees are very polite and listen to any concerns that a homeowner would have when doing any important work . -
Review 3 (2025-01-07 - Rating: 5)
Even though it was a Friday afternoon before I called, Brandon was able to come out that evening and unclog our sewer line. He did a great job. He explained everything he was doing and what the cost would be for the service. -
Review 4 (2023-12-20 - Rating: 5)
Luigi (yes that is his real name) was wonderful. Fixed my sewer pipe blockage quickly and as cleanly as humanly possible considering the issue. Fair and honest pricing, and he identified multiple breakages in the old terra-cotta pipe. When the time comes to fix those breakages, I will be using Mister Sewer again.Update: Dre and Sean were wonderful! Timely, professional, clean and friendly. They got my entire sewer system replaced in just over 2 days. Highly recommend working with Mister Sewer. No hidden fees, no surprises, just good honest work!! -
Review 5 (2024-11-28 - Rating: 5)
We had a potentially serious problem. Our toilets were not draining. McVay came out the day we called. Randy not only cleared out the drain from out home but discovered that the main to the street was blocked. He suggested we call the township which we did. The next day the complete system was cleaned out and our worries were eliminated. Great communication and tremendous service. We now have McVay on speed dial. -
Review 6 (2024-12-09 - Rating: 4)
I consulted McVay for sewer line repair and while it took some time to get back to me, when they did, their estimate was competitive and informative. While I am still making a final decision, I would recommend McVay, based off of their friendly staff and crew. It is also a local company with experience and solid reputation. -
Review 7 (2024-11-06 - Rating: 5)
Seems to have fair pricing and very easy to work with. They were recommended by our realtor and have been very accommodating. Work has been scheduled quickly, but this review is written prior to the work being done. -
Review 8 (2024-12-08 - Rating: 5)
Randy from McVay Plumbing was really knowledgeable and very polite and professional.Also very careful with keeping things clean and neat.I will be sure to recommend McVay Plumbing to all that are in need of any plumbing needs.Thank you McVay PlumbingRick -
Review 9 (2024-12-12 - Rating: 5)
After troubleshooting for 3 weeks to solve intermittent backups at our kitchen sink and some basement water, we called McVay. They came the next day. After we described the problems we were having, they quickly identified a backup downstream from the pipes of the kitchen sink and the downspouts. They solved the problem quickly and it didnāt cost us an arm and a leg! Would highly recommend McVay. -
Review 10 (2022-03-22 - Rating: 5)
Excellent, thorough, honest work...You never want to have to replace a sewer line but when youre in this predicament it makes it much more bearable when you feel like youre in good hands!Chris and his crew were awesome- they got there fast, worked hard, got the job done early and under budget. Cant say enough good things about our experience with Mister Sewer.Hope to never need a plumber again, but if we do we know exactly who to callšš -
Review 11 (2024-09-24 - Rating: 5)
McVay saved the day!! I had another plumber that my warranty company sent, and they made my issue worse, and left us with no running water for 4 days. I called McVay and they were there first thing the next morning, fixed the issue so quickly and were so reasonable & the technician was super helpful and friendly as well. Highly recommend! -
Review 12 (2024-07-17 - Rating: 5)
Needed a sewer liner placed to sell my house. I got estimates from multiple companies and McVay was over 2k cheaper than their competitors. Not only that but the customer service was exceptional. Luigi was a delight to work with and everyone in the office was kind and efficient. The folks who came out to dig up the line and replace it were also really friendly and got right to work. They sent me a video of the completed work and it looked like a sewer liner! Never fun to have to spend nearly 9k on a sewer line that caused you no problems over 7 years but, hey, if you have to give anyone that money, my suggestion would be to make the check out to McVay. -
Review 13 (2024-08-28 - Rating: 5)
My mothers upstairs bathroom commode was backed up they sent Brett out to fix it. He was amazing knowledgeable patient thorough he persevered and he got the job done. THANK YOU BRETTšš¾ā„ļø -
Review 14 (2024-09-06 - Rating: 5)
Brett from Mr Sewer was very good, and did a great job unblocking my main sewer line. My house is on the side of a hill, access not so easy, but Brett handled it very well, in a timely manner. -
Review 15 (2024-08-01 - Rating: 5)
All the staff is super professional and take their job serious. Always willing to help in the best way possible with their customers needs. Had a Tech come out on 7/15/2024 and made sure all of me and my fiancƩs questions were answered and explained his answers in detail and what was going on in our house in detail. The tech was really professional, knowledgeable and showed up on time (which is hard to find these days) -
Review 16 (2024-12-22 - Rating: 5)
Very pleased with response time on a Sunday. The technician was polite, knowledgeable and was able to solve and fix the problem promptly. Would use them again and will recommend this company to others. -
Review 17 (2022-06-11 - Rating: 5)
I had the pleasure of having Brandon come to the house to unclog my sewer. He was extremely knowledgeable, courteous, and efficient. He explained what he was going to do and how everything worked before doing anything, so I had an understanding and knew what to expect. Thanks Brandon for a job well done, keep up the professionalism shown today, you made quite an impression. Would highly recommend! -
Review 18 (2024-09-18 - Rating: 5)
Great company! They unclogged my line and then the Camera didnāt work so they rescheduled and came back free of charge to camera my line and gave me options to resolve my issues!!Will definitely always call them for service! -
Review 19 (2024-06-07 - Rating: 5)
Outstanding! We had a collapse and break in our sewer line.These guys are the best! Outstanding customer service, great communication and all of the work that needed to completed was explained to us in detail. We are so very grateful and so very happy with the work that was provided. The crew was just amazing. TOTALLY RECOMMEND! -
Review 20 (2024-08-07 - Rating: 5)
Adam from McVay came out to assess a storm drain issue. He inspected the problem and recommended some more likely fixes to try before incurring drain work. I really appreciated his advice and time explaining what was happening and potential solutions rather than sell me unnecessary work. If we do end up needing drain work, well definitely call McVay again. -
Review 21 (2024-10-07 - Rating: 5)
My experience with Mcvay plumbing was very positive. Devin, the plumber that did the work, was through, courteous, and very efficient. He explained everything up front. I would highly recommend Mcvay and will be using them in future. -
Review 22 (2024-07-08 - Rating: 5)
Adam called and confirmed his arrival time and did arrive promptly. He was made aware of what my concerns were prior to arriving.After going over the property, he made a decision that his company could not help with our situation and suggested that we move forward with the municipality of Monroeville to see if they could help with my issue.In conclusion, I would like to thank Adam for his honesty with my concerns and the McVay company. I would never hesitate to call them first with any plumbing problems. They are a very honest, and reliable company.Peg -
Review 23 (2024-07-11 - Rating: 5)
I scheduled an appointment online for a clogged sewer. I received a call within an hour telling me they could have a technician at my house within the hour. Technician showed up and got right to work hydro jetting numerous root balls out of our sewer. Sewer was cleared and I was very satisfied with the work and speed at which the work was performed. -
Review 24 (2023-11-23 - Rating: 5)
Randy from Mister Sewer did a fantastic job getting my sewer cleaned and flowing again. I called around 10:00 for service, and was able to be scheduled for the afternoon. Randy arrived early and got right to work. He explained the whole process and walked me through each step. Once the cleaning was complete, Randy videoed the line and showed me the results of the cleaning. He cleaned the entire work area so it looked better than when he arrived. Do not hesitate to call Mister Sewer if you have any plumbing issues. The price for the hydrojet service was very reasonable and well worth it. I highly recommend Mister Sewer! -
Review 25 (2024-07-01 - Rating: 5)
So I was very lucky to be referred to you..You are always skeptical of the outcome when it involves the main sewer line..Randy came jetted it out and problem solved. I might add that they are definitely my go to..Also pricing was great compared to the way costs are today..Once again thank you Randy for being honest and professional. -
Review 26 (2024-10-22 - Rating: 5)
Another job well done. I am consistently happy with McVay. They have done good work on interior plumbing as well as exterior sewer flushing, etc. -
Review 27 (2024-10-07 - Rating: 5)
Highly recommend Mister Sewer/McVey plumbing! Theyre timely, patient, explain things at the level required and are all around good folks! 10/10 definitely recommend! -
Review 28 (2024-06-12 - Rating: 5)
Eric was friendly, professional and efficient. The problem was fixed and we received a fair estimate for a permanent solution. He was very helpful and knowledgeable explaining the issue throughout the process. Highly recommend using them for any plumbing problems! -
Review 29 (2021-10-22 - Rating: 5)
Mark Ed and Cam are great friendly employees the work was done very professionally and done in a very timely manner. Good people!My only grip the cat machine had to sit in front of my house for the weekend?Thanks Mr. SewerMilan Blazevich -
Review 30 (2024-07-29 - Rating: 5)
Ive used Mcvay Plumbing for all my plumbing issues. They are super nice guys, and they do an excellent job. They clean up afterwards give them a call. -
Review 31 (2024-06-14 - Rating: 5)
McVay Plumbing employees were experienced and very hard working. They arrived at the appointed time and during their work day, gave us periodic updates as to the progress of the work.They also gave our insurance company all the films and information needed for our claim.We would recommend them to anyone who needs a sewer replacement. -
Review 32 (2024-07-17 - Rating: 5)
These folks are super-responsive, professional, easy to work with. Without hesitation, theyve answered all my questions clearly and quickly. Their work is top-notch and their prices are very reasonable. -
Review 33 (2024-12-23 - Rating: 4)
Nice customer service. Got out right away to fix our leaking water line. Very knowledgeable site managers. -
Review 34 (2024-06-25 - Rating: 5)
Devin did a really thorough job doing sewer inspection for a home we were planning to buy and let us know of potential issues that needed fixing. We appreciate his professionalism and prompt communication. -
Review 35 (2024-07-22 - Rating: 5)
They were so professional and helpful in the process of getting our inspections done so we can sell the house. They went above and beyond to insure everything was covered and I would highly recommend them to anyone needing services. -
Review 36 (2024-10-01 - Rating: 5)
Brandon and Randy came out today right after I called the company at the end of the day yesterday and checked my sewer line with their camera equipment after another company shot too much pressure up the main sewage line and blew the crap up my sewage line to home and shot up my sewage vent in my driveway by the house. I was concerned there might have been damage so Mister Sewer guys checked it all out with camera and told me I was good to go and did not even charge me a penny. Their manager Jake, said since they did my sewage lines a few years ago and replaced them All there was No Charge. Who does that now a days! I would highly recommend calling these guys for Any of your sewerage problems! Here is what they did a few years ago for meā¦ā¦ā¦ā¦ā¦..These guys are Pros! They replaced my sewer lines under my driveway and under the road to go across the street and put in a new tap-in on and under my neighbors yard. All trench less and no digging up of my driveway or road thank goodness. Cemented over small section in driveway and landscaped the neighbors yard as well after digging it up where the sewer right of way is.I totally satisfied with their work and the crew they had as well. If I were you I would not call anyone else! -
Review 37 (2024-12-08 - Rating: 5)
100% satisfied. Worked with Devin. He was very helpful and solved my issue. -
Review 38 (2023-09-11 - Rating: 5)
I recently had some sewer issues (bad odor, gurgling toilet, etc) and decided to schedule a consultation. I was put on the schedule for the morning of the next business day. Very quick response and scheduling, which was comforting.I was lucky to get Brandon that morning, who gave me a call with an ETA and showed up on time/within the scheduled window. He arrived, I gave him some background of my issues, and right away he had an idea of what might be going on with the drains. He was very communicative every step of the way, offering explanations, showing me what he was seeing on the camera monitor, etc.He shared with me his preferred approach and offered prices for the service (before even starting on said service). I always appreciate someone who is transparent with the costs of business while avoiding any unnecessary charge. For instance, he ran the camera snake to confirm there were no blockages before hydro-jetting the line, saving me hundreds. There were in fact no blockages, and I was only charged for the camera run.While inspecting the drains in my basement bathroom, he learned there was no access point in the basement stack to check for blockages. Brandon offered to cut the stack and install a coupling, so that he could look from that point on (toward the street) and would be easier for future projects.In the end, after watching and chatting every step of the way, Brandon offered a resolution to my problem and gave me a quote for the project. The quote was in the ballpark of what I had expected, and I slept easier knowing there were no critical issues with the current pipes and drains (no cracks, leaks, etc). Basically, this older house just needs a hefty upgrade.I would definitely recommend Mister Sewer and Brandon (who needs a raise in my opinion) for any of your sewer and plumbing needs. I fully intend on repeating business in the future. -
Review 39 (2024-10-27 - Rating: 5)
They always come through and fix both my plumbing and my hvac needs they are professional and price is good and honest -
Review 40 (2024-10-19 - Rating: 5)
Had a drain cleaning completed and they did a great job. Very thorough, knowledgeable and informative technician. -
Review 41 (2024-11-07 - Rating: 5)
Luigi was very helpful in explaining all of the work he was doing, the requirements of Upper St Clair, etc. And he was also very personable. -
Review 42 (2023-08-31 - Rating: 5)
Eli, Conner, and Lee were exceptional! I needed my entire sewer line replaced and they completed the work in 2.5 days. They were incredibly professional, worked hard, and did the job correctly. I was highly impressed with all three of them.Brandon was my original plumber who came for the original sewer line back up call. He was also fantastic and I would recommend him to anyone. -
Review 43 (2023-05-09 - Rating: 5)
I called my insurance company to file a claim on 03/27/23 due to my floor drain backing up with water. The same day, mister sewer sent out a technician by the name of Brett and unclogged my drain. A few days later, I had another clog and Brett came out again to take care of my problem. I was very impressed with the timeliness and professionalism he showed through out that service appointment. I ended up having mister sewer camera my lines and found out that my pipes were in terrible condition and needed repaired. During having my lines cameraād, the tech Cameron was very knowledgeable and helpful with all the questions I had. So I ended up having to get my system replaced. Throughout this process I spoke with Angela, and the project manager Jake countless times, and each phone call they were so helpful and reassuring that they would fix my pipes and ensure my system would be good as new. On 05/08/23, Mike and his crew came out to my house, broke up the concrete, replaced my failing lines and really blew my expectations out of the water. On 05/09/23, they came back to my house to lay new concrete and restore my basement. I am truly happy with the service from start to finish. Everyone I spoke to, and came out to my house weāre amazing!!! As a company, they really took care of me and my house, and took all the stress away by the quality of work they provided. I hope I never need mister sewer again, but I know exactly who I will call if I do! Thank you again!! -
Review 44 (2023-07-12 - Rating: 5)
My rental property located in Mt Lebanon and it needed a emergency replacement of lead pipe due to the pipe leaking. The crew of Chris Holden, Mark Austin and Brandon from Mr Sewer performed a wonderful job. They are excellent in communication on their schedule and procedures which is important since I lived 30 minutes away and the property is vacant. They are very professional and did a very good job in a timely manner. This is one of the greatest experiences I had with plumbers as a landlord. Great appreciations to these gentlemen!!!! -
Review 45 (2024-09-06 - Rating: 5)
Brandon and his crew were friendly, professional, and knowledgeable. They came early and the price was more than fair. -
Review 46 (2023-07-13 - Rating: 5)
The Mr. sewer, plumbing,Did a great job. They constantly informed me on the job and always kept me updated. No surprises at the end of job, just a professional company. Even cleaned up after themselves, any mess they made because of the job. They did an excellent job connecting my new waterline from street to house. Strongly recommend the Tasso, Chris, and Sam crew, very professional. Would not hesitate to recommend them for any plumbing need. -
Review 47 (2022-08-03 - Rating: 5)
We had a great experience with Mister Sewer. They came and scoped the sewer line as part of a home inspection. The technician was very knowledgeable, explained everything he was doing, provided videos of the line inspection, and thoroughly explained the repairs that would be needed. The quote was very fair and after we moved in we were able to schedule the repairs with Mister Sewer very quickly. The repairs were done quickly, and the guys were very professional and friendly. We were very satisfied with the results.God forbid we have any more plumbing issues but if we do, were calling Mister Sewer! -
Review 48 (2024-10-19 - Rating: 5)
Our technician was very professional and thorough. He took the time to show and explain everything to me. -
Review 49 (2024-08-23 - Rating: 5)
I had an 85 year old stack replaced. A crack was hidden in a corner and wasnāt visible. Basement leaked. Tyler replaced all faulty drains and cleaned up all the mess. -
Review 50 (2023-08-23 - Rating: 5)
I would give them 10 stars if I could. We had a very complex sewer issue, multiple breaks, root intrusion, the works. This was made more complex by the involvement of 2 insurance companies. Mister Sewer has been our life saver. The one insurance companies sent out 2 other plumbers, one could not fix the issue, the other said they did (and charged for the fix) but Mister Sewer found they didnt actually fix the break (I saw it with my own eyes). Mister Sewer saved us from having another sewage backup. Every person we have dealt with at Mister Sewer has been polite and professional. They are thorough, honest, know what they are doing and clean up after the work beautifully. I wish I had the names of everyone I dealt with, but Damean B and Brandon R did a wonderful job of concreate restoration. Brandon E. who came out countless times to camera and diagnose is amazing. Angela and Tracey at the office are always kind, courteous and just wonderful to work with. Jake who was coordinating the entire job was magnificent. Never hesitate to use Mister Sewer!!!! -
Review 51 (2024-08-05 - Rating: 5)
My dads house needed a sewer replacement and it needed done by a certain date, they came in cheaper than other companies and can get it some in time, will update after work is complete -
Review 52 (2023-08-10 - Rating: 5)
The Mister crew has taken great care of us since purchasing our new home, from initial pre-closing inspections through other unknown items that have cropped up since us moving in. They recently came out to take a look at the floor drains in our garage to verify everything was flowing properly, free of charge. Very professional and walked me through what they were doing and why, and answering all questions on what to keep an eye on and what may be needed going forward. -
Review 53 (2023-05-23 - Rating: 5)
We had an unknown source of leaking pipes in basement. Mr. Sewer came out and explored the possibilities to make sure they knew where the water was coming from. They were responsive, followed up, professional, clean up when they were done. We were very happy with their service! Highly recommend and will use again! -
Review 54 (2022-11-23 - Rating: 5)
Jake at Mr. Sewer was great, he hooked me up with an appointment next day. The crew of Shane & Mark came out to perform the repairs. They both were very friendly and professional. They completed the work in a timely fashion. Cleaned everything up & our water leak is fixed. Fair priced also. -
Review 55 (2023-05-05 - Rating: 5)
Great experience so far with Mr Sewer! Eli, Dre, Chris and Josh got the job done and were super courteous. Cam is awesome and every time heās been here takes the time to explain the problem and the job. The Best part is their estimate was 30% less than others. They seem super fair, I would definitely recommend! -
Review 56 (2023-11-03 - Rating: 5)
Brandon and Brett were professional and knowledgeable in addressing our clogged septic piping issue. They were personable as they explained to me the hydro-jet/video process and PM tips. Job well done by both. Will recommend service to others. -
Review 57 (2023-07-27 - Rating: 5)
Noticed a minor leaky pipe at my house yesterday and was pleasantly surprised to have been able to schedule a technician to be dispatched first thing this morning. The repair was completed quickly and efficiently, and Randy was exceptionally friendly, professional, and polite. I will be sending any and all plumbing business their way and can wholeheartedly recommend them. A++ service and reasonable rates! Thanks you guys! -
Review 58 (2024-12-14 - Rating: 5)
Both people I spoke with on the phone from the call service and the office the following morning were very friendly and helpful. Our tech came on the earlier side of the arrival window. He was informative and open with what was needed for the job. He got the drain pipe cleared quickly and made sure everything was good so a return trip wouldnāt be necessary. Would definitely recommend McVay plumbing and HVAC to others. -
Review 59 (2023-05-09 - Rating: 5)
We are very pleased with Mr Sewer plumbing! Would call them with any future plumbing problems. Their employees were professional, on time, informative, & hard workers. They did a great job! Our only comment would be that we would have appreciated having the fresh air vent positioned to the side, instead of in the center of garage entrance, posing a tripping hazard , as it must be sitting above ground level per code. It would have taken an extra step to do that, but something that future customers could avoid. -
Review 60 (2023-05-12 - Rating: 5)
I was very impressed with the honesty and quality of work performed to repair my main sewer line. They inspected the whole sewer line, which is the older terracotta type, and did not try to sell me any type of lining or additional service. While my yard was dug up for the repair, they also added an additional cleanout next to the municipal main which will make it easier to clean out in case a future clog happens. They also took steps to protect my driveway from digging equipment damage. I will definitely recommend this company going forward. -
Review 61 (2024-08-30 - Rating: 5)
Placed a call and they got right back to me. Came out to see what the problem was and gave a quote. Scheduled an appointment to have the problem fixed so hopefully everything goes well -
Review 62 (2023-02-13 - Rating: 5)
My elderly In-laws had sewer problems backing up in garage and laundry room floors. I called at 7:30 and by 1:30 Mr. Luigi had the drain open and they were back in business. Very professional and kept me informed through the entire process. The cost and service was extremely reasonable, quick response and just a great experience, especially his customer focus was superb, especially and dealing with me at work via the phone. Highly recommend this company and kudos to Mr. Luigi for an excellent job well done! -
Review 63 (2023-08-26 - Rating: 5)
Mike, Tasso, and Sean are rock stars!!! Our sewer line was broken in two spots, and required replacement to the main. We live on a steep hill, and the main was at the bottom of it. Not an easy job by any means. The Mr. Sewer crew accepted the challenge, and displayed extreme confidence in getting the job done for us every step of the way. I cannot begin to explain how impressed I was by the Mr. Sewer team. These gentlemen run to problems, not away from them. My wife and I truly commend them for their skill, excellence, and professionalism. Well done gentlemen, and thank you so much for getting us flowing again! -
Review 64 (2023-06-23 - Rating: 5)
My daughter had Mister Sewer install a trenchless pipe lining in her basement this week. Randy, Mitch, Lee and Eli were very knowledgeable and reliable. We had two other quotes from different companies but they were going to dig up her whole basement and replace the entire pipe which was very expensive. After Mister Sewer completed the sewer camera inspection they found their were only two areas where the terracotta pipe was broken so we were able to do the pipe lining. Also their price was more affordable for my daughter and less invasive and time consuming. We were kept informed of their progress from start to finish. I myself made the initial phone call to schedule a quote and the receptionist was very helpful and considerate. -
Review 65 (2023-07-20 - Rating: 4)
Outstanding service! Chris, Sam and Tasso were Great, professional, efficient, knowledgeable, courteous, and conscientious. Took time to explain what they were going to do to make sure I was ok with it. They found quick solutions to unforeseen problems. Took great care and cleaned up after themselves when they left.Absolutely recommend Mister Sewer with any plumbing issues you may have. -
Review 66 (2024-12-27 - Rating: 5)
Great service...very professional and friendly..will use them again. -
Review 67 (2024-02-14 - Rating: 5)
Mike and Chris did a great job. They ran new PVC pipe from my downspout through my yard and out to the street. Highly recommend, would definitely use Mr Sewer / McVay again! -
Review 68 (2022-06-21 - Rating: 5)
We are completely satisfied with Mister Sewer and the amazing work they did to put in a new sewer line which collapsed. They had a lot of work to do to rip up our driveway and put in the new line. Everyone was polite, professional and personable from the men on the job site to the office employees and the owner. Very nice to work with and will recommend to anyone for all of your service needs. Thank you so much. -
Review 69 (2022-09-01 - Rating: 5)
Unfortunately my house unexpectedly did not pass a dye test to sell right as we were about to close. By recommendation, I called Mister Sewer to see if they could quickly fix the issue. I literally asked this crew to jump immediately and they did. They literally worked a miracle and were on site quickly fixing the issue instantly. They worked so fast and so professionally it was amazing. They completed the project and did a fantastic job and because of them I am now able to close on the sale of my house. Luigi and his crew were a literal God send for me.I would highly recommend Mister Sewer if you are looking for a trustworthy company for sewer, plumbing, or HVAC needs. I honestly cannot praise them enough! They literally saved me ! Thank you guys! -
Review 70 (2023-05-02 - Rating: 5)
We used Mr. Sewer to replace the sewage pipes located in the basement and garage. They explained everything in easy to understand language, were open to questions, and incredibly patient with our elderly parents (one with dementia who asked the same questions over and over). We will definitely use this company again. Special kudos to Mike, Conner, and Lee. Thank you!! -
Review 71 (2024-10-17 - Rating: 5)
The job turned out to be a bit more extensive than a simple clogged drain but Brett was great. -
Review 72 (2023-10-03 - Rating: 5)
Mister Sewer/McVay Plumbing did an outstanding job with a new sewer line and amazing finishing work on the driveway and yard. Damean and Mark were very professional and quality customer service to do the job right. Everything looks top notch. Thank you very much for your great workmanship and wonderful customer service. -
Review 73 (2023-10-03 - Rating: 5)
The entire team at McVay/Mr Sewer is responsive and professional. They are quickly becoming our go-to for plumbing and HVAC. We have done both small repairs and very large expensive repairs with them. There is nothing more stressful then plumbing repairs in real estate management and they are definitely a top choice for our small business. Thank you Jake & Team. -
Review 74 (2022-04-22 - Rating: 5)
My drain collapsed leaving my house, and it needed replaced. From start to finish everyone I spoke to, or worked with was awesome. Brad and Mark came and dug up my driveway, replaced the line, even cleaned the mud off the driveway after the repair. Both guys did a great job at my house, they were very friendly and informative. Definitely would recommend Mister Sewer and Brad and Mark to anyone!! -
Review 75 (2023-04-09 - Rating: 5)
Cameron, from Mister Sewer was awesome. He was excellent. He was professional and I trusted him as soon as he got out of the truck. He had my sewer cleaned out in 10 minutes. He knew exactly what to do. I know who to call and request the next time. Great job! -
Review 76 (2024-08-06 - Rating: 5)
Luigi was very thorough, knowledgeable and concise in explaining the issues and necessary repairs to be compliant. -
Review 77 (2022-12-10 - Rating: 5)
I have used Mr. Sewer Plumbing & HVAC now probably a total of 3 times, they were recommended to me and I will never go to any other company for Plumbing & HVAC repairs/ help! Every person employed by them that I have talked to or had come to my house have been so friendly, knowledgeable and willing to explain things to help me understand better what was happening or what needed to happen! I cannot sing enough praise for this company!Recently I had issues with my water heater and they had the technician JT out here in no time assessing then fixing my problems, he did such a great job of helping me understand what had happened to my water heater and even pointed out another issue with my pipes that needed addressed ASAP!The quality of the work and the pricing is phenomenal!Thank you so much to all of the employees and technicians at Mr. Sewer Plumbing & HVAC! -
Review 78 (2023-04-01 - Rating: 5)
I cant thank Cameron enough for his excellent service. My 110 year old duplex and the two buildings next door were having back-up problems that the borough told me had to be an issue with my sewage, even though I had it services just 2 months prior. Cameron thoroughly cleaned all my lines and then took a video I can use as proof when I talk to the local authorities again. Cameron was friendly, professional and truly knew his business, unlike others I have dealt with. I will call him again in a heartbeat!Thank you so much for hiring such great technicians. -
Review 79 (2023-05-20 - Rating: 5)
The entire crew - Chris, Tasso, Sam were knowledgeable, descriptive, efficient, and professional. Knocked out a water main leak repair several ft under ground up at the foundation. New main valve. Fixed the entire existing crooked set up, and added an additional new secondary valve - all with precision and skill, in just a few hours. End result was perfect. Excellent craftsmanship. All around great hard working guys that Im very appreciative for. Recommend any day. Thanks again fellas. -
Review 80 (2022-09-01 - Rating: 5)
Had a terrific experience with Mr Sewer! First of all Angela from their offices called me back first thing in the morning, and although I did not expect a call that fast, she even apologized for not calling me back sooner. (NOTE: They were also the only ones to call me back of the few I called last evening.) Then Jake came out to the house promptly, and within the time frame I was given when I made the SAME DAY appointment. Jake was patient and listened to everything I had already tried to fix my toilet issues so he didnāt waist time and money trying stuff that was already done. He even gave me good advice for the future, if the issue ever happens again.Everyone I worked with was polite, prompt, and professional. The best part was how affordable their services are compared to the big chain companies that charge an arm and a leg just to show up let alone fix your problem. I will use Mr Sewer for all of my plumbing/HVAC needs in the future, and will be recommending them to any and all friends and family for any HVAC, plumbing, or sewer work they may need as well. -
Review 81 (2023-02-08 - Rating: 5)
I was having an issue with the water pressure in my house. I suspected that it was a failing pressure relief valve. I normally do my own home repairs, but my builder soldered the valve on, so this was not a job I was about to attempt.I looked for a plumber online with good reviews that could come out in a timely manner. I found Mr. Sewer and I could not be happier with my choice. From the folks in the office that scheduled my appt to the plumber (Chuck) everything was A+++.The work was done quickly, professionally and was reasonably priced. I would absolutely recommend Mr Sewer for any plumbing needs. -
Review 82 (2023-06-06 - Rating: 5)
Hey Mister Sewer,I want to give a shout-out to an EXCELLENT CREW!Mike, Lee and Eli replaced our sewer system today. of course we were initially unsure of what to expect and had many questions. Words cannot describe the patience and comfort Mike demonstrated as he walked us through the process and kindly answered all the questions we presented. The three man crew started at 8:00 am and didnt stop until the old sewer system was replaced with the new system some 12 hours later (8:00 pm).Never have we seen such a hard working crew. My wife and I sincerely appreciate the fine example and professionalism this crew demonstrated. If any of our friends or neighbors were to inquire and ask if we could recommend a plumbing company, without hesitation Mister Sewer would be the oneThank you Mike, Lee and Eli for a JOB WELL DONE!Edwin and Kathy M -
Review 83 (2024-10-24 - Rating: 5)
Very professional and got dye test passed by fishing camera in a difficult vent and price was very good -
Review 84 (2024-12-04 - Rating: 5)
Randy did an awesome job and gave me a lot of good advise. Really appreciate the help! -
Review 85 (2023-10-10 - Rating: 5)
I had my sewer line re-lined with an insert that only took a couple of hours. The whole process took a couple of days. Brad Rossi and his son excavated down to the sewer line which was about 6-7 feet. Mr Rossi was able to avoid the main Monroeville water line and a neighborās line tied into it. Then Mike, Steve, Cameron and Jordan inserted the liner and attached it to the inside of my existing terracotta sewer line. Tracy, the office contact person kept me informed as to when the crews would arrive. All were friendly, professional and knowledgeable. They answered all of my questions. A great experience- much appreciated. I never imagined this would be done in a way that I can honestly say that it was a pleasant experience. Tasso and Conner were right on time to fill the deep hole so we could use our driveway again. Thank you fellas! I would highly recommend McVay/Mister Sewer to anyone in need of these services. -
Review 86 (2022-09-21 - Rating: 5)
Jake did a great job installing 2 toilets for me. It was a challenging job because my house is older and the prior plumbermade some plumbing mistakes which made it difficult. He explained it all clearly and was also honest. It is hard to find plumbers that are honest. I also should let you know that Scott and Mike did a great job with my furnace. They are all so friendly,professional, and honest. Last but not the least, Angela who answersthe phone is so helpful! She does an outstanding job of representing the company. Mr. Sewer is my first choice for Plumbing and HVAC. Thank You!! Pam Wagner -
Review 87 (2021-06-09 - Rating: 5)
Mister Sewer was the service provider assigned to my claim filed with American Water Resources for a backed up sewer line. Within an hour after I filed the claim, I received a phone call from Mister Sewer scheduling my appointment for the very next day. My service technician, Richard, arrived on time and was able to clear my lines quickly. He was very friendly and took the time to explain exactly what he was doing and to answer any questions I had. I would definitely recommend Mister Sewer and use their services again. The whole process was seamless, from scheduling my appointment to resolving my issue. -
Review 88 (2021-10-12 - Rating: 5)
Cameron and Tom replaced my sewer efficiently and neat , great workers I highly recommend mister sewer -
Review 89 (2020-05-28 - Rating: 5)
Fast and professional work less than 24 hours from water line break to it being repaired. Definitely recommend them for your plumbing needs. -
Review 90 (2022-10-01 - Rating: 5)
We had a water line replaced by Mr Sewer this week. The crew was very professional, explained all projected steps of repairs and were very respectful of the property and interior of the home. When the crew was finished with the project, everything was cleaned up in the home and outside. I would recommend this company to everyone and would have them do work for me again if needed. -
Review 91 (2022-02-01 - Rating: 5)
100% recommend Mr. Sewer!!Ryan, Wes and crew were professional, punctual and informative. They patiently answered all our questions/concerns with friendly courtesy. Their work was top notch.We had all underground sewer lines replaced due to rust and corrosion. We had several companies come out and take a look and give an estimate before we contracted with Mr. Sewer. They werenāt the lowest bid, but there isnāt a doubt they were the best -
Review 92 (2020-08-25 - Rating: 5)
Jason and his entire team are amazing. I reached out to him during my home purchase after another company had done my sewer line inspection to receive a second opinion. (I Wish I had reached out to him first). He was honest, professional and walked me through the whole process. Everyone from the folks at the office (Diane and Jake) to the guys that repaired my sewer (Mike, JT, Patrick) all did an amazing job. Everyday I received text messages and emails about arrival times and what to expect. And they were ALWAYS on time and communicated. They dug our my old cast iron trap, installed 65ft of cipp lining and backfilled in three days for the price I was quoted. Once I got into the new house I also had a few additional service needs and Jason was able to schedule his guys to come out and repair some leaky pipes/ unclog drains. 100% recommend these guys! -
Review 93 (2022-06-09 - Rating: 5)
Mr. Sewer did an excellent job fixing my sewer lines. They explained everything thoroughly, communicated with me well throughout the project to keep me up to speed, and were very timely. They are very customer focused, and I recommend them highly. -
Review 94 (2021-09-10 - Rating: 5)
Mister Sewer is an outstanding company. We had another plumbing company come out the day before, and they were unable to unclog our drain and actually made things worse. Luigi arrived with his truck and all his equipment and had us fixed up in an hour. He was very nice and professional. The best customer service I ever experienced with a service company. Keep up the great work, guys. You rock!!! -
Review 95 (2024-06-21 - Rating: 5)
This company was timely with handling my concern, knowledgeable about the issue, and had a quick fix. They will also follow up with a diagnostic test of my system--impressive!! -
Review 96 (2022-11-29 - Rating: 5)
The water main in our condo community is private, so when we had multiple breaks in the days surrounding Thanksgiving, it was our responsibility to fix. Mr. Sewer came quickly and worked efficiently with the local water authority and one call to get started right away. Tasso, Austin and Brad were true professionals. They worked long hours in the rain and cold to get the water back on quickly and to do the job right. They kept a positive, professional attitude despite the conditions, the holiday and the million questions from residents. Mr. Sewer and this crew in particular were impressive enough to get me to write my first google review. Thanks for a great job and a great experience! -
Review 97 (2023-02-14 - Rating: 5)
Mr sewer plumbing and their employee Cameron Snee definitely gave me a five-star experience. He even took the time to run his equipment through my garage and backyard and back in the basement window as to not get my basement living room dirty or wet. Cameron was fast friendly and courteous. He cleaned up everything behind himself. When he left my drains were flowing and everythings cleaned up and back together. I definitely appreciate the fast friendly service. I will definitely call them for any future plumbing issues. -
Review 98 (2022-07-20 - Rating: 5)
No one wants to have to replace a sewer line, but working with Mister Sewer made the whole process as good as it could have been. The whole team was really great. The office staff, technician and crew were all exceptionally professional, helpful and supportive. An extra shout out to the crew that was at my home from start to finish. They went above and beyond for me. I will absolutely recommend Mister Sewer to anyone needing this service. -
Review 99 (2023-07-26 - Rating: 5)
Randy got my 100 yr old sewer line as clean as the day it was made. I appreciated that he took the time and walked me through the sewer cam showing me what was causing the problem. Very straightforward. I really got a sense he was helping us figure out what is the simplest, most economical option thatāll provide the most benefit. Thank you!! -
Review 100 (2023-03-13 - Rating: 5)
Ran into some bad news a little over a week ago and my entire sewer system needed replaced due to some broken and collapsed pipes, jake from the office was very professional and amazing at helping me with the insurance end of things and just explaining what they were doing for me step by step, the plumbing crew lead by josh was on time, very professional and exceeded my expectations when it came to quality and speed of work, also would like to mention the excavation crew lead by Tasso! His skills were A+ and he saved me thousands of dollars by not removing the front steps to my house, overall this company made my very difficult time as smooth as possible, . -
Review 101 (2023-09-12 - Rating: 5)
Randy came out to look at my basement after a flood a few weeks back. He was extremely thorough, informative, and considerate. I was actively working from home while he was working and it was never intrusive. Any time he needed to do something additional, he explained why and how much it would cost. Nothing surprised me on the bill and he left the place as clean as he found it despite having to dismantle our toilet and run cameras through multiple drains throughout the house. -
Review 102 (2024-10-18 - Rating: 5)
Randy was ever so kind!!! Ill definitely use McVay and will highly recommend to friends!!! -
Review 103 (2024-10-11 - Rating: 5)
Thank you, Randy!!! You did a Great job!!! Very helpful in our time of need, informative and gave us advice for the future. Thank You -
Review 104 (2023-11-22 - Rating: 5)
I had Mike G , (HVAC) come to figure out my āsinging pipesā and some boiler troubles. He was extremely knowledgeable and very adept at explaining exactly what was going on and walked me through every step of the process. I was very impressed by his depth of knowledge and his courteous demeanor. -
Review 105 (2022-06-29 - Rating: 5)
Awesome folks! Prompt with quotes (which you would think is easy but they are the third or fourth company we called trying to get some things taken care of). They were courteous, cleaned up after themselves (even a mess they didnt make), professional, helpful.. all of the positives you want in a company. Staff got along really well which was great to see. Highly recommend and they will be on our call list as first choice from now on. Jake, Scott, Mike and Noah were absolutely wonderful to work with. Thank you, guys! -
Review 106 (2023-04-26 - Rating: 5)
Mike and his crew were wonderful to work with what amounted to some major repairs. They were able to ease my concerns with a minimal amount of interruption. They showed up when they said they would and finished the job quickly. Further they were very good at answering all of my questions in layman terms. -
Review 107 (2023-07-24 - Rating: 5)
The crew of Tasso, Chris D. & Sam replaced the line from the main into my house with a new copper pipe, which was part of getting the lead line replaced. They came promptly, courteous and respectful every step of the way, cleaned up & explained every step & feature. Could not have possibly gone any smoother (except for their having to drill through my houses foundation). -
Review 108 (2022-12-06 - Rating: 5)
This isnāt the first time that Brandon was sent to my parents home. No matter the issue, he is always very efficient, courteous and professional. They schedule you very quickly, which is usually same day or next!!!You all at Mr Sewer have a wonderful employee in Brandon and I thank him once again for his great service!!! -
Review 109 (2022-11-12 - Rating: 5)
This is the plumber to call.I had a major plumbing issue left over from the previous owner earlier this year and called a different plumber. They showed up and did a lot of work, charged me and left. Little did I know that they bypassed and inspection (necessary in Allegheny County), ignored codes, and installed a system that would appear to function for a short time.When it broke again I called Mister Sewer. Chris and JT showed up the next day, realized I had a much bigger problem after a short inspection and explained to me, in detail what was going on and what my options were. Within the next day they had a team out to begin work on the repair which involved extensive work inside and outside the house. Through every step of the process Walt and Brendan displayed professionalism and expertise at what they were doing as they answered my endless stream of questioning about what was going on.By the time they left I felt confident that everything had been done right, including calling an inspector to verify it was up to code and working. Additionally I was left with at least a basic understanding of the plumbing in my house, thanks again to the patience and experience of Walt and Brendan.I will be using Mister Sewer as my permanent plumber going forward and you should, too! -
Review 110 (2021-08-25 - Rating: 5)
We couldnāt be happier with the work done by Mister Sewer. When Justin came out to use the camera on our pipes, it was clear they were the original cast iron & in desperate need of replacement. He also walked around our house with us to see if our downspouts ran into our household sewer or into the lawn. Once we could see the extent of the corrosion and decided to go forward with the replacement, we were on their schedule in less than 2 weeks. Ryan and his team did a great job of explaining their work plan for the day each morning, and gave us a detailed recap at the end of each workday. It was incredibly hot & humid, and our driveway is rather steep ā but the crew worked quickly, cleanly, and efficiently to dig out new trenches in the basement, set up a new sewer system, and hook everything back up. He also made sure to move the floor drain to a more appropriate location, away from an interior wall. The concrete work at the end was also very well done. I would not hesitate to recommend them to everyone. -
Review 111 (2023-03-21 - Rating: 5)
After 2 plumbers who over charged and never corrected the problem, Brett came out and had the problem fixed in under 15 minutes. He was very personable and honest from the beginning. His work was exemplary. I could not be more pleased. Iāll never call another company for any plumbing or HVAC issues. Thank you Brett for your outstanding service! -
Review 112 (2022-08-24 - Rating: 5)
We have sewer line protection through our water company and called to file a claim for a leak in the basement. I called on Monday afternoon and received a phone call from Mister Sewer IMMEDIATELY after. They were courteous and answered all of my questions and got me a technician out within a day. They advised they have to provide a 4 hour window; however, the tech sent a text on the way and arrived promptly. He was professional, courteous, and incredibly knowledgeable. Ed made sure to check for all issues and anywhere there could be a problem and gave us every possible option to fix the issue, whether we were using their services or if we chose to go another route. I would absolutely recommend them to anyone who needs any plumbing work done. -
Review 113 (2020-05-11 - Rating: 5)
We would definitely recommend Mister Sewer. They were very responsive and professional. Gave a quick thorough estimate and pricing was below competitors we got estimates from. They scheduled the job in the same week and completed the repairs quickly. Everything looked and worked well afterward. We are very please and will definitely use them for our plumbing needs in the future. -
Review 114 (2023-06-07 - Rating: 5)
Mark, Austin and Chris did a fabulous job replacing the galvanized water line from the street into my house. The were friendly and professional and were quick to answer any questions that I had. I would certainly recommend them and call them again for any future plumbing issues. -
Review 115 (2022-02-09 - Rating: 5)
Brandon was my technician today and he was incredibly helpful with everything. He got the job very quickly and explained everything to me very clearly. He was also just a real great guy to work with!Mister Sewer had me taken care of in less than 24 hrs. -
Review 116 (2020-03-17 - Rating: 5)
Had a water line leak somewhere in the line outside of the home. They had Justin come out which was here within the hour and was very polite and explained every option I had and what things can cause the issue I had which was very helpful to understand my situation. They scheduled Water leak detection right away and they came out and marked where the leak was in ground. They then had the dig team come out on the next available day. Chris and his father came to start digging and were very polite and explained everything they were doing. They even found a broken buried sewer clean out which they repaired for me instantly without trying to charge me extra and used their own parts. They quickly fixed the leak in the main water line and restored the yard back to perfection. Didnt even look like someone had dug up there as they flatten the whole area for it to grow with grass again in the future. Awesome company and first time where I felt comfortable with a plumber and not hassled. Family owned business and they send you emails/text before their arrival and while they are on their way you can see on an online map where they are along your route and ETA.I highly recommend them to everyone out there. Very knowledgeable and friendly service you can count on! They treat you like family! Justin, Chris, and Chriss Father were all great to work with! Very professional!Definitely call them up! -
Review 117 (2021-03-02 - Rating: 5)
I cannot recommend Mister Sewer enough!! Our nearly 100 year old cast iron sewage drain finally started collapsing and needed to be replaced. We received quotes from several companies (all of which were within a couple hundred $ of each other) but we were by far most comfortable with Mister Sewer. These guys know what theyre doing! Our main point of contact was Jake, who was amazing about keeping us in the loop as to processes and scheduling. Jake also worked with our insurance and sent a very professional pdf breakdown of access costs (another company we got a quote from sent them a picture of a handwritten breakdown that was barely legible). Appointment notifications are sent out by text and you can see exactly when the crew/tech will arrive and you can easily pay online. Their use of tech as a contractor is really a huge selling point- even if they werent the cheapest option (which they were!) I would have been willing to pay more just for how easy communication/payment was. I was dreading the week-long job of having the line replaced but Mister Sewer definitely made it as painless as possible. -
Review 118 (2023-02-28 - Rating: 5)
I highly recommend Mister Sewer. The technician Brett KaylorĀ is outstanding, very honest, very knowledgeable and very helpful. He was on time and very courteous. Ā He took his time inspecting our sewer line and was very thorough.Ā I will absolutely continue to use this company. -
Review 119 (2023-02-16 - Rating: 5)
Had Mister Sewer, technician Chuck Renk, come today to check my hot water tank. He did a wonderful job; on time, efficient and their rates are very reasonable. I would highly recommend Chuck and Mr. Sewer for any plumbing or HVAC issues. -
Review 120 (2021-07-19 - Rating: 5)
I had them out to repair 16 of sewer line between my building and the city main. They arrived on the day promised, and work was completed in the agreed timeline. Price was in line with other estimates I had, and was good value. Chris worked *hard* - he hustles every minute while hes on the job. They were good about cleaning up every day, and were very careful working around the neighbors. We did have some minor glitches, but were able to talk through them and solve the issues. They are focused on delivering a high quality product, and Im pleased with the results. -
Review 121 (2021-12-17 - Rating: 5)
Ed was very knowledgeable, honest, and kind. He had steered us away from lining our pipes (as it was recommended by another company) which would have likely caused issues in the long run. We are very thankful for Ed being so straightforward and honest with his recommendations. He also spent the time mapping out our sewer line without knowing if we would pick him for the job. I would recommend him for any job to anyone. -
Review 122 (2021-03-16 - Rating: 5)
We were very pleased with Mister Sewerās customer service, extended outreach and our technician, Justin. Justin was knowledgeable and thorough. From start to finish our experience was pleasant and we appreciated the courtesy updates leading up to our appointment (very helpful, not to mention considerate). We will contact Mister Sewer again when the need arises and recommend them to family/friends. -
Review 123 (2021-01-08 - Rating: 5)
Yesterday I noticed water coming out of my floor drain in my laundry room. I troubleshot as much as I could but couldnāt find the problem. I went online last night about 10:00 pm looking for someone to contact. I read the reviews for Mister Sewer so I went to their website and scheduled an appointment for today. They arrived at about 8:00 am and within a few minutes they knew the problem. They hydro shot my main line from the house to the street then showed me the video. I was pretty impressed with their work. Done in 1 1/2 at an extremely reasonable price. I recommend them completely. -
Review 124 (2022-12-16 - Rating: 5)
From first contact to job being done it was a pleasant experience. Out of all of the companies I tried to contact for a water line repair, Mr Sewer was the only one to return a call. Will do more business with them in the future if the need shall ever come about. -
Review 125 (2022-05-09 - Rating: 5)
I want to say thank you for your services. You have great hardworking employees. Mark and Brad were very nice and respectful. Went far and beyond. Which goes a long way. You should give them raises if theyre like this with everyone else. Im going to refer Mister Sewer to anyone in need of repairs. Thank you. -
Review 126 (2020-11-04 - Rating: 5)
My experience with Mister Sewer was extremely positive and I highly recommend! The issue I had was leaking water from a water line underground and the water company initially misdiagnosed as my neighborās water line therefore my immediate, positive comment about Mister Sewer is Chris turned on the water at the curb and confirmed the issue was mine; this was favorable considering my front yard required digging to get to the issue! The process was explained to me and all along, I was provided knowledgeable information which I greatly appreciated! When the job was complete they worked diligently to leave my front yard in the very best condition possible! I highly recommend Mister Sewerās for its employeesā knowledge as well as their courteous and reassuring approach when the situation is extremely stressful to the customer! I recommend and I know if I have a future need, I will be contacting Mister Sewer! -
Review 127 (2022-07-06 - Rating: 5)
Outstanding service! Scott and Noah were punctual, professional, efficient, knowledgeable, courteous, and conscientious! They found quick solutions to unforeseen problems, and they cleaned up after themselves when they left. Angela was quick to get me a quote, and the work was done on budget. Absolutely recommend Mister Sewer with emphasis! -
Review 128 (2024-09-10 - Rating: 5)
Came to inspect problem fast. Employees were very kind. Seemed very knowledgeable. -
Review 129 (2024-06-13 - Rating: 5)
Devin came out to do a sewer line camera inspection and was terrific with his explanations of the results, the remediation work necessary and the cost breakdown in the estimate he wrote up. -
Review 130 (2023-05-10 - Rating: 5)
I had an issue with the sewage in our house so we made a call and Cam and Randy came to check it out. they were very professional and straight to the point. The job got done and they explained to me what i needed to know and explained the next step if itās needed. great work. -
Review 131 (2021-09-22 - Rating: 5)
Mark and Jake made what seemed like an overwhelming project such an easy process for us. Their clear communication, professionalism, and quality work quickly helped us trust them. They worked diligently to replace our outside sewer lines. We were so grateful to have their expertise leading the project and are so happy with the end results, especially believing and trusting the original problem was fixed thoroughly with quality care and problem solving. Thank you. -
Review 132 (2023-04-28 - Rating: 5)
Very impressed with the professionalism and work ethic Cameron demonstrated while servicing the sewer back up in my basement. This was a weekend emergency call, he explained everything along the way, did not rush and was very thorough from start to finish. Nice to know you can trust the work of this company! -
Review 133 (2021-06-08 - Rating: 5)
Richard gave us an excellent experience today. He was very professional, polite, prompt, efficient, and knowledgeable. Our drain issues were resolved quickly. Weāve had consistently great experiences with Mister Sewer and today continued the trend. -
Review 134 (2021-02-08 - Rating: 5)
Mister sewer you are so fortunate to have such awesome technicians. This is my second time using your service and I will use you for any work I may need in the future. Everything about your company is top notch. I would like to thank Justin and JT as those are the 2 gentlemen who fixed my plumbing issues. They were honest, prompt, and extremely knowledgeable. They explained everything from start to finish. Itās hard to find good honest help, but not at Mister Sewer, keep up the great work! Thanks again for everything! -
Review 135 (2023-02-06 - Rating: 4)
Our main waterline broke under the sidewalk. They replaced the line, covered back the hole in our basement and fixed the sidewalk nicely. They didnāt leave any mess. Werenāt the cheapest but they were professional. I would give 5 stars but when I called about an issue and a question the way the manager talked to me was anything but respectful. Yes, I imagine his job is stressful trying to manage a million things for several jobs at the same time, but still, talking to customers kindly is important. This turned an otherwise great experience into an unpleasant one. -
Review 136 (2021-03-30 - Rating: 5)
Highly recommend! They called me for an appointment immediately in the morning after they were contacted and showed up that afternoon as promised. The tech Brandon was very helpful and answered all my questions. The Turbo Jet system used to unclog my sewer was so quick. A much better experience than any snaking that I had done previously. I am setting up an appointment immediately with them to scope my lines for any issues. Thank you! -
Review 137 (2022-05-18 - Rating: 5)
Great company.very professional. I have been in construction for 50 years I know a good plumbing company when I deal with them. They came highly recommended to me for lining a residential sewer in a 100+ year house. Unforseen problems arose, and they handled them to make everything right. Great people, great job. -
Review 138 (2023-07-25 - Rating: 5)
Randall was an amazing plumber with excellent problem solving skills. We had a challenging obstruction in a kitchen drain and was determined to fix the issue. Amazing company with excellent employees. I would highly recommend. -
Review 139 (2020-05-21 - Rating: 5)
My experience with Mister Sewer was great. They are very responsive and get someone on the job to diagnose the problem quickly. I had a very extensive repair. The team at Mister Sewer came up with an innovative solution that saved a lot of work and money. They are truly customer focused and put in the hard work to get the job done right. -
Review 140 (2021-02-04 - Rating: 5)
Mister Sewer did a very,very good job. Chris was so nice and friendly when way beyond his job duties was so terrific and explained what had to be done. Would have them again they did a great job.Thank you Chris for being so nice we appricated your thoughtfulness and concerns for our family going through a bad time in our life right now thanks again for getting the job done with our water leak etc.Thanks Mister Sewer for a job well done and thanks for having wonderful people working for you. Especially Chris you are lucky to have such a wonderful,kind, nice,friendly guy to work for you. We would ask for him if we would have another job for your company. He should be told how he his appreciated from your company thanks again.Hank&Betty Boles -
Review 141 (2022-02-02 - Rating: 5)
Jason and his guys do great work!! After my mother had passed away in 2017, it was time to sell the house. The sewer failed inspection! The line was over 10ā deep running over a steep hill. The guys quickly came out and replaced the house trap and lined the sewer. All within a few days and the sale went through without a hitch. I highly recommend their services. -
Review 142 (2021-06-18 - Rating: 5)
We recently had an internal sewer line back up into our basement and laundry room. I contacted Mister Sewer after business hours. A technician Richard was able to come the next day He was able to clear our line very quickly. These kinds of problems are stressful. I really appreciated their responsiveness, level of organization and quality of service. Theyre on the ball. Richard Holp was a 10+ all around technician I would have him do any plumbing problems. Richard went all out to help us with our plumbing problem. He is the best ever who came out for our plumbing problems which we have had many. -
Review 143 (2022-11-17 - Rating: 5)
Two weeks before Thanksgiving which I am hosting for a large group, my sewer line broke. Mister Sewer came promptly, diagnosed the problem and immediately bagan the repairs. Id like to commend the whole crew for thier great work.Joel, Austin, Cameron, Brad, Brendan, and Brandon all contributed to making this problem as painless as possible. They kept me informed every step of the way and did a fantastic job. Beside their fine work, a great bunch of guys. -
Review 144 (2022-12-16 - Rating: 5)
Responded quickly when the problem arose. Developed a plan to correct the problem. Scheduled the work quickly and arrived when they said they would arrive. Good communications throughout. Ours was a big project with multiple techs working on various parts of the project. Brendan, Conor, Brandon, Lee, PJ and Walt all did good work. There were several others whose names I didnt get. Overall, satisfied with the work. -
Review 145 (2024-11-11 - Rating: 5)
Devin did a great job of diagnosing the problem and providing an inexpensive solution. -
Review 146 (2022-11-17 - Rating: 5)
Top notch technicians and service. Angela was great with scheduling the appointment. Brandon and Jake sized up the situation quickly and explained what they were doing and why. Overall great experience. You should call Mr. Sewer! -
Review 147 (2024-01-12 - Rating: 5)
Luigi was extremely helpful and knowledgable in taking the time to diagnose our problem. He set us up from the beginning, and every crew member that arrived after to complete the work left us knowing we hired the right people to do the project. I wont mention everyones name, but we are grateful for your kindness and hard work to make our home safe and for providing us with the technical expertise needed to complete the job! -
Review 148 (2020-04-02 - Rating: 5)
I had sewage backing up in my basement, I called American Water. While I was on the phone scheduling service, I received a email stating that Mr sewer was on their way. 10 minutes later I received a text saying that Ed from Mister Sewer would be there shortly. When Ed arrived, he greeted me and went right to work on my issue. Ed was very professional, friendly, and informative and explained the process as he went on. Ed had the sewer unclogged in no time. I dont remember the last time I had such a good experience with a service technician. I would recommend Mister Sewer to anyone. In this time of social distancing, I truly appreciate the quick response and bravery that it takes to do his job. Thanks again -
Review 149 (2024-06-22 - Rating: 5)
This company works great with us at ServicePlusFM. They are very attentive and knowledgeable with what they do. Thank you for providing us with great service. -
Review 150 (2021-06-11 - Rating: 5)
Mister Sewer saved the day! Richard Holp is easily one of the best plumbing and drain technicians that we have worked with. He was right on time, courteous (even cared about my animals), and explained everything that he was doing to solve our plumbing challenges. It took him more effort than initially expected, but he was a real trooper and bottom line, we have no more plumbing issues. I would highly recommend Mister Sewer and if Richard is available, ask for him specifically. -
Review 151 (2023-05-31 - Rating: 5)
The crew showed up on time every day. They told me and showed me what they were going to do. The supervisor Mike was very friendly and answered all my questions. They cleaned up well and asked me if I was satisfied before leaving. I am very Happy with the job. -
Review 152 (2021-07-06 - Rating: 5)
Yes; once I went through American water companies warranty program. the gentleman assist me getting my mothers sewer taken care of. it was on the holiday weekend and they knew my situation. I was desperate and they were able to, get a time and date on the same day. even though they were all booked. I really truly appreciate their accuracy And Timely matter on my problem . They were very defective on the repairs and all were knowledgeable. Definitely a 6-star crew -
Review 153 (2020-10-19 - Rating: 5)
We needed a broken sewer line and a damaged trap replaced. We were quite satisfied with the service provided by the crew from Mister Sewer. Their bid was competitive and reasonable, and their service was prompt and very professional. ( What more can one ask?)Weve referred them to our friends, and we highly recommend them here.After we had our landscaping redone they came back and shorten the clean out stack. -
Review 154 (2020-05-08 - Rating: 5)
We recently had an internal sewer line back up into our basement and laundry room. I contacted Mister Sewer after business hours. Their answering service was very polite and considerate. I got a call back from Dispatch less than 45 minutes later, trying to work out a plan to get over to us that same night. A technician was able to come over that night, and within the one hour timing window. He was able to clear our line and get us back in business very quickly. These kinds of problems are stressful. I really appreciated their responsiveness, level of organization and quality of service. Theyre on the ball. -
Review 155 (2022-11-19 - Rating: 5)
I had a great experience with Mister Sewer today! Called yesterday about my plumbers told me my downstairs toilet wouldnt flush because my sewer was clogged I have an outside sewer service with my PA Water company. Py every month with my bill! Called them and Mister Sewer called me within 5 minutes to setup my repair day and time. It was today between noon and 4 PM. Was happy to hear that. Employee Brandon Esplen called about 11:37 Am. Said he would be over in 20 minutes. Knocked on the door at 11: 57 AM. Looked at my drains and wondered why there were 4 of them. See pic. He figured it out. Then in about an hour he cleared my very clogged sewer. He told me he didnt mind me watching. Also told me he would teach me what he was doing. He was great and explained everything so I could understand. Very professional and a good worker in my opinion. Then we were done he explained all of the other services Mister Sewer does now!! Please call the NOW!! You will be very happy!!! -
Review 156 (2021-06-09 - Rating: 5)
Great experience, and the guys who did my sewer line repair did great work and helped me understand the process along the way. They left my property in good shape for having dug a 10 ft. hole the day before. Would recommend to anyone who needs work done to their main line. -
Review 157 (2021-04-16 - Rating: 5)
Our trouble began with a blocked line that was backing up. Contacted Mister Sewer on a Sunday night and they were one site Monday morning. It turned out the problem was bigger than we thought. They made sure to explain every step of the process. We had frustrations after a previous other plumber āfixedā the problem previously. But Mister Sewer was there to guide us through the process and to understand everything. Beyond that, everyone that came to do work was extremely nice and so great to deal with. If you have plumbing needs, Mister Sewer is your best bet. -
Review 158 (2019-12-13 - Rating: 5)
Justin and another gentleman came and they are very nice and professional. Justin called to let us know he would be at our house in 20 minutes from the last house he was. Jason is very nice too. These gentlemen truly care, very professional, knowledgeable, friendly, honest, courteous, and respectful, and get the job done accurately. They unclogged our main sewage pipe within 10 minutes. We would definitely call on Mr. Sewer again. -
Review 159 (2022-09-24 - Rating: 5)
My friend used Mr Sewer and was very surprised over how quickly they came to fix her toilets. She was so pleased, because she couldnāt find a plumber to do the work.We had a meter leak at the road in July, my husband was very pleased with the employees too. -
Review 160 (2023-01-09 - Rating: 5)
We had a sewer line blockage an Cam Snee was dispatched to help with our problem. Cam was very professional and courteous and quickly solved our problem. We just wanted Mr. Sewer to know what a good job he did and how pleasant he was. -
Review 161 (2022-07-27 - Rating: 5)
I have used Mister Sewer Plumbing twice now. The first for a leaking pipe and the second for a failing AC unit. Both calls were handled promptly and with personable, knowledgeable and professional service techs. I would highly recommend this company. -
Review 162 (2022-03-31 - Rating: 5)
Excellent work. Had excessive tree roots in sewer pipe, used another company first to jet flush and they could not complete it. They actually gave a quote of $9,000 to start digging! Justin came out from Mr. Sewer and was able to flush the roots from the line. He was polite, helpful and honest and saved me a bucket of money. Highly recommend! -
Review 163 (2023-05-23 - Rating: 5)
Michael and team replaced all of our interior underground plumbing. They were thorough, clean and professional. Michael is a wonderful guy that is very customer focused. Great overall experience! -
Review 164 (2021-08-20 - Rating: 5)
My Mr. Sewer technicians, Jake and Mark, did an amazing job! They were prompt, professional, personable, and knowledgeable. They went above and beyond to make sure the job was done correctly. I highly recommend Mr. Sewer for your plumbing issues. -
Review 165 (2024-12-13 - Rating: 5)
Very positive experience with McVay. I was informed up front about the cost of the service and the representative who came not only fixed the problem, but also diagnosed another area of potential concern and savedme money, too. -
Review 166 (2021-12-02 - Rating: 5)
Brandon was very professional, thorough, polite and so knowledgeable. He knew exactly what to do for a house that was built over 93 years ago. Brandon explained step by step what he was going to do for our sewage issue. Me and my husband would definitely recommend Brandon and Mr Sewer to our friends and family! Brandon was fantastic! Keep up the great work! -
Review 167 (2024-01-31 - Rating: 5)
Randy was great. He was very professional, polite and hard working. He took the time to explain things to me. Great job! -
Review 168 (2022-09-20 - Rating: 5)
Excellent service when I was in a bind with clogged main sewer line. They fit me into their schedule same day. Technician was courteous and did a great job with their high pressure wash system. Highly Recommended. -
Review 169 (2020-03-06 - Rating: 5)
Had a recurring sewer back up over the last 2 years that they took care of. Took a little time to get the process moving (2 weeks or so) but the sewer line was replaced very quickly with answers to any questions I had. I communicated with Jason during the process which seemed to be the best way to go about it. He deserves credit for getting permission to use adjoining property to access my jobsite. Saved me a lot of money, time and aggravation. Long story short with the water and sewage line protection I paid $50 for approximately $10,000 worth of work -
Review 170 (2020-09-01 - Rating: 5)
Justin and his team were great. We had an issue on a house we had on the market. Justin went the extra mile to help find a good quality repair at a reasonable price. Excellent communication. The men who did the work were on time, courteous and efficient. Highly recommended. -
Review 171 (2019-12-14 - Rating: 5)
Had a request from the Borough to fix the sewer line. Consulted a couple of local companies, and neither had the time nor the correct equipment to fulfill the conditions. Mr Sewer response was nigh on instant. Quick acknowledgement of the problem, scheduled an appointment and provided a quote that was very reasonable considering the ballpark figures I was getting from other companies I consulted. They were aware of the tight timeline to get this done and they made all the arrangements to get started as quickly as possible. For peace of mind and eliminating any confusion, they took care of all the paperwork, video production and consultation with the Borough. Dye tests and Lateral Sewer tests were completed, submitted to Borough Code Officer in a timely fashion. Solution was provided by Mr Sewer, and accepted by the Borough. Quality of work is outstanding from start to finish. Highly recommend their services and will be using them again for other projects. -
Review 172 (2020-12-05 - Rating: 5)
Mr Sewer repaired the water belly in the sewer line of my house . They did excellent job in fixing it. All the people I talked to and came to work were helpful. They also checked and cleaned the waterline to make sure the sewer repair didnt affect the water flow to my house. For the yard restoration they said that lt will be done in spring for better seed growth. Over all I am happy with the work and feel that Mr sewer is a reliable company to work with. -
Review 173 (2020-07-22 - Rating: 5)
Jason and the Mister Sewer crew really saved the day for us. We had a big issue with our sewer line and were on a tight time frame to sell our property. It required digging 16 ft deep in a tight area.They were able to rearrange their schedule to move our job up and get the work done in time. They were very helpful on the phone and gave us clear answers and explanations to all our questions.It was an extremely stressful and difficult time and they made things a lot easier for us. Plus the price was very reasonable for such a large job.I cant recommend Mister Sewer enough! -
Review 174 (2020-09-24 - Rating: 5)
Just bought our home last month and quickly found out our sewer lines were full of roots.Called a couple of local companies and then called Mister Sewer to have them take a look.First of all scheduling was a breeze and then the technician, Justin, was able to make it early to our scheduled appointment.Throughout this whole process weāve been very skeptical of the āprofessionalsā that have come out prior to Mister Sewer.We could not have asked for a better person to answer our call. Justin was thorough, professional, very knowledgeable and took his time to make sure we understood what he found. I can assure anyone out there that needs this type of service - do not hesitate to call and TRUST Justin and the team at Mister Sewer.Thank you,Brian & Trista B. -
Review 175 (2023-05-22 - Rating: 5)
The serviceman was very professional. He cleared our sewer line and explained everything he did. We will definitely call again if ever needed. Thanks so much, great job! -
Review 176 (2021-04-28 - Rating: 5)
The technician came into my home ready to explore what my problem was with my water tank. He greeted me very professionaly and friendly. As he was examining the tank and everything connected to it he listened intently to the history of the problem. I let him do his work and left him be. About less than a half hour later he returned from the basement and reported what he found. Then he answered and explained all my questions and taught me everything I needed to know and what I asked about. He spoke to everyday English so I could understand and when he used plumbing terms when talking about parts he told me what its functions were. He offered an estimate for the job and listened while I was suggesting different ways to handle the situation. The tech was the best professionally and people oriented person I have encounter in a very long time and his experience is more updated than many of the previous ones. He loves what he does and it is what he always wanted to do and as a customer I could tell. I feel very confident with him and the company. -
Review 177 (2024-12-11 - Rating: 5)
Brett was great. Efficient and effective. Thank you for a job well done. -
Review 178 (2022-01-22 - Rating: 5)
We needed a new āstackā the big pipe that disposes of all the water from our kitchen and upstairs bathroom. They gave us a good price and excellent quality work. Very impressed with Tom and Cam who put in the new stack and left our home in perfect condition!! They were on-time, friendly, and efficient! Thank you!! -
Review 179 (2019-05-23 - Rating: 5)
I dont typically leave reviews but wanted to make the effort to leave 5 Stars for Mr. Sewer. They have been attending to my property for a couple of years now due to a bad sewer line in my front yard. I was part of the PA Water Insurance Program and they quickly became the company I requested each time they were needed. I ultimately needed the line replaced and once PA Water Insurance agreed to the work, they did a great job. I have to say, I seen a couple of poor reviews for these guys and I think some people just have very unrealistic expectations. Plumbers are needed everywhere , Right Now, its never a planned job. Its almost always an emergency. 24/7. Thats not easy. They were supposed to reseed the section of my yard that was dug up per the coverage of my insurance claim. I believe they may have forgot about me, but all I did was call them a month later to remind them and they came and took care of me a couple days later. You guys leaving bad reviews about follow up work just might need to maybe work on your people skills a little bit. Talk to your vendors like human beings & not service dogs. Thats all I got, these guys are excellent. I recommend them no question. -
Review 180 (2022-09-06 - Rating: 5)
This is a five star, professional company.It was my pleasure to have them service my plumbing issue.All I can say is they sent a gentleman who did everything right.On time,very clean,and fast. Thanks again, Mr. Sewer. -
Review 181 (2022-09-21 - Rating: 5)
Chris H and Brad M really did a great and neat job. Had to dig out part of the sewer stack from under concrete in garage, right against the wall. The garage door track was right there. They were like surgeons with the jackhammer, able to work around the garage track and walls on 2 sides. Very tight space but they did it without having to tear up anything around the problem. Finished in 1 day, nice concrete work, very neat. -
Review 182 (2022-07-15 - Rating: 5)
This was not the first time Mr. Sewer has been to the house and Im sure it wont be the last. Last time they lined the sewer line. No problems, quick and professional. So when I got in over my head with corroded ice maker line, they came out to rescue me. Great guys, Noah and Scott. A credit to the organization. -
Review 183 (2020-06-26 - Rating: 5)
When I discovered that my shut off valve was leaking, I placed a call for repairs and Jason called me back within minutes and scheduled a repair for the next day. Ed came out to replace the valve and did an excellent repair job. He kept his social distance but explained everything that he was doing in a very professional manner. I would highly recommend them for plumbing repairs. -
Review 184 (2020-12-08 - Rating: 5)
Our service tech JT was very knowledgeable and detailed in his work. He knew exactly what the problem was and did an amazing job at providing details of what the issues were and recommended how to fix them. I am very happy with the service provided and I highly recommend Mister Sewer for any plumbing problems!! -
Review 185 (2023-07-20 - Rating: 5)
Mister Sewer is one of the most PROFESSIONAL organizations that I have had to deal with as a home owner. Fast response, great communications and a team of professional craftsman. -
Review 186 (2021-02-27 - Rating: 5)
The technician that came to my home was very thorough, respectful and explained things clearly so I could understand. Within a few minutes of him leaving, I was emailed an estimate for repairs!! No waiting around or having to call them back.Highly recommend.They finished the job and were very thorough. I was kept informed through the entire process, from the first dig to the final inspection. -
Review 187 (2020-12-11 - Rating: 5)
Ed was fabolous in explaining the process and his fix. He also suggested ways of preventing sewer line from getting clogged. He took his time in fixing the issue and answering all of our questions. I will definitely recommend him and would use Mister Sewers services again if needed. Also, their customer service was really great as well. -
Review 188 (2021-07-03 - Rating: 5)
Called Mr. Sewer after hours on Friday night for plugged sewer drain. Worked with Jason who dispatched Rich to clear the drain and camera the pipe. Much appreciated their response and professionalism. Their texts and website shows exactly when they will be there. Highly recommend -
Review 189 (2021-05-20 - Rating: 5)
Mr. Sewer is lucky to have Ed as an employee! I couldnāt be happier with him being the one to help me out with my issue today, as a claim through the water company. He is a top notch professional & person! He quickly and easily resolved my sewer issue, all while keeping me informed and at ease. 10 stars all around! Thank you, Ed! Youāre the man & I appreciate you! -
Review 190 (2021-02-23 - Rating: 5)
Mr. Sewer came out the same day. They called to let me know when they were showing up so I was ready. The technician asked what was going on so he could do the job properly. He had notes from dispatch also. He explained everything he was going to do before he did it. The techs name was Jt. He was very polite, considerate, and knowledgeable. Would highly recommend to others and will definitely use again if needed. -
Review 191 (2020-04-27 - Rating: 5)
I would definitely recommended Mister Sewer! We had 2 other plumbers come out and our issue remained. Justin from Mister Sewer came and addressed all issues and got it fixed! Great price for Hydrojetting. He was very informative also. -
Review 192 (2022-09-13 - Rating: 5)
Excellent work! It took 3 trips out to our place but everything is fixed professionally. We had a collapsed T pipe fitting under our basement slab. Im so glad these guys came through. Thank you JT, Brad, Chris H and Brandon for coming and helping us out! -
Review 193 (2024-06-11 - Rating: 5)
Amazing work and service! Brandon was super! Everyone at office was kind and friendly! Highly recommend! Ten stars!