Roto-Rooter Plumbing & Water Cleanup

Located in Lawrence, Kansas

Address: 1800 E 23rd St Ste B1, Lawrence, KS 66046, United States

Phone: +1 785-312-3085

Rating: 4.9

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-23 - Rating: 5)
Christopher was an amazing guy! Was here quickly even on a short notice. Very respectful! Came in diagnosed the problem right away and was able to fix it. Took extra time to make sure the problem was solved! Highly recommend him!Thank you Christopher!!!

Review 2 (2024-12-16 - Rating: 5)
🌟Honest Service With A Smile...Tech Joes customer focus is second to none! He arrived early, made my wife feel at ease about the house being in disarray, and honored a $100 discount just because we mentioned it. He got the work done in a fashionable time too. Theres truly something to be said about leading with your heart and humanity in all that you do. Today Joe met us with both and it honestly was a refreshing experience. We will only work with Joe for our plumbing+ needs moving forward! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Review 3 (2024-07-31 - Rating: 5)
Aaron did a fantastic job with our basement pump repair. He was kind, friendly, and respectful. Aaron is a very knowledgeable and skilled technician. He completed the repair quickly explained the project thoroughly each step of the way. Highly recommend.

Review 4 (2024-11-11 - Rating: 5)
Joe and Skyler did an awesome job! My hot water heater went out, and they were at my house within the hour to help. They walked me through all the options for my fix and made sure I understood everything. They were very professional and respectful throughout and finished all their work right in line with the timeline they gave me in the morning. Awesome job all around!

Review 5 (2024-12-23 - Rating: 5)
My service tech was Chris C. was super nice and knowledgeable. He helped me unclog my sewer pipe swiftly. Then showed me exactly where I unfortunately have a busted pipe, but told me exactly who I’d need to contact next I would highly recommend this service.

Review 6 (2025-01-04 - Rating: 5)
I came back from getting groceries before the storm, smelled a strong gas smell and called the company. They were out here to fix the gas leak quickly. I couldn’t be more grateful for the quick response and assistance. Joe was knowledgeable and I trusted him fully with the work. Thank you Joe!

Review 7 (2024-12-20 - Rating: 5)
Faucet just wouldnt stop all of a sudden. Brad made it out super fast and did a great job! Andrew tested our water and gave great advice for next steps with no pressure. 5/5 Will call again.

Review 8 (2024-08-11 - Rating: 5)
Service was great. Chris was very friendly and answered all my questions. He took care of the issue quickly. He even took care of scheduling a follow up for a camera inspection so we can make sure we don’t have any future issues. Cost was very reasonable, thought it would be more considering this occurred in a weekend.

Review 9 (2024-12-26 - Rating: 5)
Roto-Rooter Tech called with a time frame and showed up within the time he said he would. Was very respectful explained everything before he started. Fixed the issue and cleaned up after himself.

Review 10 (2024-12-08 - Rating: 5)
Chris was very professional and courteous. Knowledgeable and knew what he was doing. Cleared our main drain and got us back in business. Now I have to do laundry. Great job Chris!

Review 11 (2024-11-05 - Rating: 5)
My experience was great. My technician was prompt, friendly and explained everything he was doing and what was found. He also discussed possible solutions for my problem and worked quickly to fix the problem and cleaned up the mess for me. Im a repeat customer and have always been satisfied with the service Roto Rooter provides. Id absolutely use them again.

Review 12 (2024-12-23 - Rating: 5)
After being told by another company that we would have to wait until after Christmas to have our pipe jetted clear - Roto Rooter came the day before. Tony and his team did a stellar job. Super quick and fully explained what they were doing.

Review 13 (2024-11-13 - Rating: 5)
Lets just say Joe from rotor rooter saves drains and marriages one cable at a time !!😂 I kid you not, He was so friendly and personable. I hate having the responsibility of having to deal with the task plumbing tasks but I was the one home today trying to tag team with my husband by phone (while he was at work🙄 ) pricing and what work should be done . Joe was patient . He made sure everything got done at the quoted price which could have been A LOT more! My husband and I thank you because that would have cause an argument if more money was tacked on than what I first told him by phone ..

Review 14 (2024-08-18 - Rating: 5)
In a real emergency drain backup, Roto Rooter was at our home in 30 minutes! Our service rep, Cameron, was on it, figured out the problem quickly, and fixed it. He was polite, personable, and made sure we understood how to avoid this problem again. Best money spent for peace of mind!

Review 15 (2024-10-30 - Rating: 5)
Joe (#1383) from RotoRooter did a great job! It easily could have result in big damage to tiles, but he was super careful and saved me a TON of time later! He clearly knew his stuff, too!

Review 16 (2024-09-07 - Rating: 5)
Paul was phenomenal in helping to explaining and navigating an insurance claim of the damage done. Weve never filed one before.Aaron, our tech, fixed the issue.Both were respectful, patient with our questions and kind.Looking forward to our future interaction to get the problem completely solved.

Review 17 (2024-07-17 - Rating: 5)
My toilet was running and my shut off valve wasn’t working. Brad came in, was straight forward with what needed to be done, and did it all within an hour. I’m extremely happy with the new parts and with my non running toilet! Andrew also tested my water and walked me through how hard water works and affects my plumbing parts. But he wasn’t pushy about buying a system which I appreciated even more! They were both really great and friendly guys! I’d definitely recommend them to anyone and I’ll use them again when needed!

Review 18 (2024-11-27 - Rating: 5)
Christopher was great! He was friendly. He explained what he was going to do to resolve my issue and patiently answered all of my questions. I couldnt have asked for better service.

Review 19 (2024-12-16 - Rating: 5)
Joseph was friendly, efficient, polite and explained everything really well. Communication re appointments by text message was appreciated and our backed up drain was cleared quickly.

Review 20 (2024-10-11 - Rating: 5)
Thank goodness for Joe who came out to help us today. He was kind and patient while we explained what we needed done. He was honest and fixed us right up. We will definitely use Roto-Rooter again!

Review 21 (2024-11-25 - Rating: 5)
Roto Rooter was very quick to respond to my call- even though it was a Saturday. The responder, Chris, was out the next day and set up a replacement the next day. The a technicians, Adam and Jason, were quick to respond and work the problem. Being an old heater, they ran into several problems to deal with: pressure valve, rusty valves and turn-offs in the house and out. Plus a vey close placement for the heater. All the while, they were very polite., And kept me informed. They explained every detail of the work they were doing. I would have them and Roto Rooter back fir any water problems I have, They earn a 5 star rating.

Review 22 (2024-08-06 - Rating: 5)
We had a clogged pipe and was able to get it fixed quickly with Roto-Rooter. They even make late evening house calls. Hebersain is the fellow that helped us out, very polite and friendly. He explained the process and cost and got started. Thank you so much we are very pleased. A+++

Review 23 (2024-09-23 - Rating: 4)
Had all drains and showers backing up over the last week. Had to have them out three different times because it just wasn’t fixed. Today’s plumber was professional (they all were) and literally got to the root of the problem and pulled out a mass of roots causing my back up. Praying it stays fixed!!! Very happy they came quickly every time.

Review 24 (2024-11-28 - Rating: 5)
I was extremely satisfied with the professional service and friendliness of our Roto-Rooter technician, Hebersain. He quickly and efficiently solved our drain problem and assisted with needed parts for our plumbing system. I highly recommend Hebersain and Roto-Rooter.

Review 25 (2024-08-11 - Rating: 5)
Herbersain was quick, efficient, professional and was reasonably priced. He came out same day, assessed and fixed the issue (clogged drain under foundation). Thank you! Highly recommend!!!

Review 26 (2024-09-22 - Rating: 5)
I had an unexpected plumbing issue in my den area, and I had a gentleman by the name of Bradley come out and inspect and give me a quote. Not only was he fair, he was honest and realistic. He called out another gentleman to help with the work. They were there all day. They worked hard and got the job done in one day! I thank you both so very much!

Review 27 (2024-12-04 - Rating: 5)
Chris was very nice and fast. Very respectful and extremely knowledgeable. I recommend him. And will use them again!

Review 28 (2024-11-10 - Rating: 5)
Chris was beyond helpful and knowledgeable about my sewage back up issue. He got my plumbing running and even tidied up the mess for me! Ill be using their services for my future plumbing And water needs!

Review 29 (2024-08-15 - Rating: 5)
This was my first time using Roto-Rooter because they could get to me the same day. Chris was extremely professional and a great plumber. The people answering the phone were so kind and helpful. I will definitely be calling RR again!

Review 30 (2024-07-25 - Rating: 5)
I recently had a great experience with Aaron from Roto-Rooter. After trying to fix something and breaking our toilet farther, I called Roto-Rooter and was pleasantly surprised when Aaron arrived within an hour. He quickly assessed the situation and installed a new toilet efficiently and professionally. Aaron was courteous, knowledgeable, and ensured everything was working perfectly before he left. I highly recommend Aaron and Roto-Rooter for any plumbing needs!

Review 31 (2024-10-21 - Rating: 5)
The plumber was professional and knowledge. He explained what our issue was and what he was going to do to rectify it. He was also there in a very timely manner with it being an emergency service. Highly recommended!

Review 32 (2024-10-29 - Rating: 5)
The technician, Hebersain, was professional and courteous. He got the job done quickly, and he cleaned up after himself. He also explained the problem to us and offered suggestions on how to avoid it again in the future.

Review 33 (2024-09-19 - Rating: 5)
It was quite a stressful situation and Aaron handled it like a true professional. He found the water shutoff outside hidden in the bushes and mitigated a possible flooding situation in this condo community. Thanks for the reactivity and professionalism in handling our significant issue this morning!!

Review 34 (2024-10-22 - Rating: 5)
We had to have someone come after hours and even though it’s never fun to have to get your plumbing fixed, it was a great experience! Hebersain was very helpful and informative and fixed the problem for us! He answered every question that we had too!

Review 35 (2024-08-11 - Rating: 5)
The entire service was great. After a 5 hour wait using company I have a contract with, that company did zero analysis to find the issue and left without resolving the issue. I called roto rooter and they were able to have somebody show up within an hour, did some research to determine where the issue was and successfully resolved the issue within an hour.

Review 36 (2024-08-13 - Rating: 5)
Tech was thorough & knowledgeable! Did a seemingly great job on replacing our sump pump & was very nice & explained everything. Price of pump was expensive but I guess thats just how it is…

Review 37 (2024-08-01 - Rating: 5)
I appreciated the thorough communication from Adam and Jason F. when my basement drain needed to be replaced. The explained the issue and solution to me in a way that was easy to understand and continued to update me throughout the process. My project was finished efficiently and expertly. Thank you to the Roto-Rooter team!

Review 38 (2024-12-11 - Rating: 5)
Roto-Rooter responded quickly to my emergency drainage issue. The person who came out was efficient, professional, and got the job done quickly. Thank you!

Review 39 (2024-08-17 - Rating: 5)
Great experience! Fast to come out and fix. Cameron expressed excellent customer service and knowledge on the job needing done! Thanks!

Review 40 (2024-08-18 - Rating: 5)
Hebersair did an amazing and super fast job! Not only did he come out same day, but he was able to get the beads out of the bathroom drain within minutes! Would definitely recommend Roto-Rooter to anyone and especially this technician! A++ service!

Review 41 (2024-12-02 - Rating: 5)
Called Sunday evening at 11:00 PM for plumbing emergency and someone was out in less than 45 mins. Everything was explained in detail and was a very smooth experience.

Review 42 (2024-11-10 - Rating: 5)
They were fantastic. They came out and fixed my problem promptly and didn’t price gouge me. I’m thankful for Roto Rooter today.

Review 43 (2024-10-02 - Rating: 5)
Heberisain was great! We called and they came out at a very timely manner! Especially since it was 8pm! He answered all our questions and was done within an hour!

Review 44 (2024-08-07 - Rating: 5)
They are pricey, but are worth it every time. Same day service, all professional, and get the job completed. No complaints about Roto Rooter, Adam was in and out with no issues as other vendors had issues clearing the drain.

Review 45 (2024-07-23 - Rating: 5)
Had a great experience with our service. Hebersain was a polite and effective. Our service was running a cable down to unclog our Master Bathroom/Kitchen Sink clog. He got it done at right around an hour. I would request him for your service if you live in Kansas City or the surrounding area! The fee is $439 flat.

Review 46 (2024-12-02 - Rating: 5)
I could smell gas in my house. I called Roto Rooter. They had some one out in less than two hours. They didn’t waste any time. Had the problem fixed and I couldn’t be happier with the service!

Review 47 (2024-11-28 - Rating: 5)
Hebersain arrived quickly and explained everything that he did throughout the process. He did a great job. I highly recommend Hebersain and Roto-Rooter!

Review 48 (2025-01-01 - Rating: 5)
The service and technical were top notch and did a professional job. Highly recommend.

Review 49 (2024-08-23 - Rating: 5)
Needed to have my sump pump checked out so I called Rotor Rooter. They sent Aaron T within two hours. Aaron T was polite and pleasant and he did a good job finding the problem. I will definitely call Rotor Rooter if I have other plumbing problems.

Review 50 (2024-10-29 - Rating: 5)
Technician was friendly, professional, and helpful with diagnosing potential issues with our overflowing drain in our basement. We had tried other companies and they had not been able to help diagnose a problem or even give potential ideas.

Review 51 (2024-08-07 - Rating: 5)
Joe was fantastic! He came right in and fixed what the last plumber did not. He was very friendly and efficient! Thank you for taking care of us!

Review 52 (2025-01-07 - Rating: 5)
Hebershain was my tech, he took his time to get everything right, I would definitely use them again

Review 53 (2024-07-04 - Rating: 5)
My Technician👨🏽‍🔧 was the best! Very professional and prompt. I would definitely recommend him. Young man you save the night, would definitely recommend Roto-Rooter ask for the young man thats named after his grandfather 🫂 Again thanks for coming @ such a late hour & before the holiday!!!🙏🏽 You blessed my elderly 84 yr old sister 🙌🏽 Your service was so needed you saved the Night 💟🎚️

Review 54 (2024-07-03 - Rating: 5)
No hot water. Called Roto-Rooter Plumbing at 10am. They sent a tech to my home by 11am. He re-lite my pilot light and I had hot water before noon. The bottom of my tank was wet from recent flood in basement. Aaron was polite and informative. He made suggestions for future needs and this senior appreciated his expertise.

Review 55 (2024-07-20 - Rating: 5)
Cameron was professional and polite. Gave me a quote and had my issue fixed rather quickly. 10 out 10! I definitely recommend!

Review 56 (2024-06-05 - Rating: 5)
I called Roto Rooter after we weren’t able to have our washer and dryer installed due to corroded water valves. We needed someone asap and they sent Chris out the same day. He was awesome- very nice and informative and professional. He even went above and beyond, testing our water (which had nothing to do with why he was there) and giving me some information about it (it’s very hard and has a lot of dissolved minerals- could be worth looking into some kind of filtration system, etc). I will definitely be calling them again, especially when we need work done quickly and well!

Review 57 (2024-12-11 - Rating: 5)
The technician was very knowledgeable, polite, and very professional. This young man did an outstanding job in a very reasonable manner.

Review 58 (2024-07-03 - Rating: 5)
I had an awesome experience with Roto- Router plumbing! They came quick and fixed my plumbing issue, the plumber was friendly, respectful and friendly! I would definitely recommend them and will choose them again in the future!!

Review 59 (2024-11-14 - Rating: 5)
My technician was great he was fast with his repair time for what he could do was super nice and respectful as well

Review 60 (2024-07-09 - Rating: 5)
Aaron was quick and very informative when addressing our sink clog. The appointment took a little over 30 minutes. Would use root rooter again if needed.

Review 61 (2024-08-21 - Rating: 5)
My serviceman was very courteous and clean. He listened and offered suggestions before he started. He kept things clean and did the job very well. Thank you Hebersain!

Review 62 (2024-06-19 - Rating: 5)
Good group came to help us out with a drain pipe leak today. Our first plumber was helpful and the field inspector Paul McMinn was great. Then the crew of Skyler, Joe, Tray, and Ali helped fix the pipe and helped with getting rid of the damaged wall, floor, insulation, as well as plastic off the area and dry it out. I called them today around 8am and they were at the house before 10 and worked continuously until it was done. Hats off the to boys for being nice and quick and good at their work.

Review 63 (2024-06-14 - Rating: 5)
Very efficient and up front! Had a great experience the job was cleanly and Aaron communicated with me through the whole process! Couldn’t be happier with the service I received from him! Thank you Aaron for everything

Review 64 (2024-07-04 - Rating: 5)
Aaron did a great job, got here within the timeframe they gave me and quickly and efficiently replaced my broken sump pump within a few hours. He also added on some needed enhancements that weren’t done previously so it functions the most efficiently and doesn’t have the same issue that caused it to fail. He was very knowledgeable, professional, left the space super-clean and answered all my questions. Wouldn’t hesitate to use roto-rooter and Aaron again in the future.

Review 65 (2024-12-26 - Rating: 5)
Roto-rooter was quick and professional during their service. Would recommend to anyone with plumbing needs.

Review 66 (2024-09-07 - Rating: 5)
Aaron did an excellent job fixing my mess. He then cleaned up the shower area that was my mess. He was very polite and seemed to know exactly what needed to be done.

Review 67 (2024-08-29 - Rating: 5)
I call in they show up 45 minutes later, The technician was great. He went to work right away and fix the problem. I definitely use them again

Review 68 (2024-06-26 - Rating: 4)
Tech was great. Very professional, in and out quick, and listened. Price was higher than what I wanted, but he gave me a bit of a discount, so that helped. Overall, I was pleased.

Review 69 (2024-08-04 - Rating: 5)
Nick and Hebersain came to deal with an overflow. No water flowing out to the sewer. This was a Sunday afternoon. They showed up within a couple hours. Got the line opened. Advised us about contamination. Advised us about mediation. And gave us an idea about insurance. In and out and on our way.

Review 70 (2024-08-14 - Rating: 5)
Chris did an amazing job. He was very kind and respectful. We will definitely be using Roto-Rooter again!

Review 71 (2024-07-31 - Rating: 5)
Adam came out to look at a toilet issue we were having. He went above and beyond to make sure that our toilet was not only fixed but fixed properly. I would 💯 recommend Roto Rooter and in particular Adam to fix any plumbing problems!

Review 72 (2024-05-26 - Rating: 5)
Jonathan arrived quickly for an emergency with our sewer lines the day before my son’s 4th birthday that we were hosting at our house. He got us cleaned out and ready for the party at 11pm. Excellent work. Super nice and easy to work with. While he did discover a bigger issue, he was honest with his recommendations and next steps.

Review 73 (2024-11-12 - Rating: 5)
Very knowledgeable, took the time to explain what may have caused my issue and suggested that we call incase issue happens again.

Review 74 (2024-05-22 - Rating: 5)
Aaron and Chuck from Roto-Rooter were a God send. They were thorough in their diagnosis of our issue and were quick to clear the blockage. They were aware of their surroundings and took great care in keeping their work area clean.Our job required more extensive work. They were able to present a cost estimate that was very reasonable. And they were able to schedule the job within 24 hours. They definitely deserved a 5 star rating.

Review 75 (2024-04-12 - Rating: 5)
Adam and Tony were phenomenal. The main line in my home needed to be jetted. Adam did a wonderful job walking me through the process and keeping me informed every step of the way. Both of these guys were very professional and personable. I will definitely be contacting this company again for any future plumbing issues I have!

Review 76 (2024-07-27 - Rating: 5)
Aaron was very patient, thorough and helpful. He addressed the problem and took his time assessing and communicating next steps to me.

Review 77 (2025-01-04 - Rating: 5)
Hebersain was professional, informative, and timely. Would call him out again.

Review 78 (2024-07-31 - Rating: 5)
Came out in less than an hour from making the appointment. Technician was professional and explained the process clearly. He unclogged the drain and offered free advise on how to manage my floor.

Review 79 (2024-09-07 - Rating: 5)
Aaron did a great job diagnosing the problem and suggested some different things we could do. He did a great job fixing the issue in a timely matter.

Review 80 (2024-06-27 - Rating: 5)
I had a great experience with Adam today- he arrived early (!), diagnosed the problem, fixed it, and didn’t try to upsell me on anything I didn’t need. In fact, he went the extra mile and used his expertise to help me avoid another unexpected costccConsider me one very happy customer!

Review 81 (2024-10-15 - Rating: 4)
Even though they were running several hours behind schedule, Chris was kind, straightforward, and quick with figuring out the issue with my AC drain.

Review 82 (2024-09-17 - Rating: 5)
My technician was outstanding. He fixed my issue and answered all my questions with patience and detailed information. Couldn’t ask for better service.

Review 83 (2024-07-14 - Rating: 5)
We had a clogged kitchen sink. Our service technician was prompt to arrive, protected our floor, quickly cleared the clog and cleaned the area he was working in. Polite, friendly and explained what he had for.

Review 84 (2024-12-15 - Rating: 5)
Knowledgeable technician came and solved the issue quickly. Did not charge for house call and cost of repair was discussed in advance and fair.

Review 85 (2024-07-21 - Rating: 5)
Christopher is excellent! He’s always polite and professional. He obviously cares about doing the job right, thank you Roto-Rooter for having him on board.

Review 86 (2024-01-26 - Rating: 5)
We had aaron come out today to clear some drains that were not working. He was very thorough and explained that it might not work 100% but that they have a guarantee. He was very personable and the company offered $100 off for veterans which was very nice. He did an excellent job and I would recommend him to anyone

Review 87 (2024-06-25 - Rating: 5)
Roto Rooter is the best plumbing company in the world!! Jason, Brad, and Chris came to my home not knowing what they would get into with my sewage problems. But they figured out all the issues with the smell I was having and fixed them in a very quick and professional way. I will recommend Roto Rooter to anyone I know. Thanks for the work!!!

Review 88 (2024-09-25 - Rating: 5)
Emergency plumber Hebersain got here quickly. Fixed my problem and even helped with some clean up. Super friendly.

Review 89 (2024-08-22 - Rating: 5)
As always, super friendly service. They were very helpful and don’t charge for every little thing, saving their customers from unnecessary charges. It’s clear they value their customers.

Review 90 (2024-05-31 - Rating: 5)
The guys did an amazing job! They responded to our call for service quickly and were onsite within the hour. They were able to figure out the issue and offer some solutions to prevent this from happening in the future. Very happy with the service and will use them again in the future!

Review 91 (2024-11-11 - Rating: 5)
Haberstain (I hope I didnt butcher his name too bad) was so courteous and answered all of my questions. I was being a bit nosey as I like to watch the process and he answered my inquiries with no impatience...lol! He was very thorough in getting all the gunk out of the drains. I am very pleased with the job done and will be a repeat customer, should the need arise!

Review 92 (2024-05-30 - Rating: 5)
I had 2 clogs (one with standing water) that needed to be resolved. The technician came out during the specified time window and completed the work quickly and thoroughly. He made sure to keep me in the loop along the way so I was aware of what was happening. All of this work is backed by a 6 month guarantee. Despite the higher cost than other competitors, the thorough cleaning of the pipes and the 6 month guarantee put this above most everyone else. I highly recommend Roto Rooter for clog repairs.

Review 93 (2024-08-27 - Rating: 5)
Cameron was prompt and got our drain unclogged nicely, would def recommend again, thank you!

Review 94 (2024-06-26 - Rating: 5)
We had a water leak in our basement ceiling. Our technician investigated and had a couple of other technicians come help as it was not evident where the leak was coming from. They recommended we call an appliance company as it seems very likely the water came from our dishwasher and trickled down a bit further where the leak was coming through to the basement. They noticed the shutoff under our kitchen sink was broken and recommended it be repaired, since appliance technicians would not work on the dishwasher without a functioning shutoff.All 3 technicians were thorough and spent the time trying to diagnose the issue.

Review 95 (2024-07-14 - Rating: 5)
Roto-Rooter was one of the few Plumbers that had service on Sunday. They showed up when they said they would and even though they didnt completely eliminate the clog they cleared enough so my toilets worked well enough that it gave enough time until clogs to could be fully dealt with.

Review 96 (2024-08-11 - Rating: 5)
Habersain was very professional and got right to work. He was very knowledgeable and all around a great guy!

Review 97 (2024-07-11 - Rating: 5)
We called Roto-Rooter late afternoon on a Wednesday. Aaron Tart and Andrew Palmer came out within an hour of us calling and helped my family with a plumbing issue that was an emergency. We have 4 children that we were worried about with the safety of the home. They had the problem fixed and out the door by dinner time. We will be using them exclusively in the future!

Review 98 (2024-10-14 - Rating: 5)
Very professional! He explained everything he was doing and made sure to explain why he was doing it. Highly recommend

Review 99 (2024-10-27 - Rating: 5)
Chris did a great job and worked really hard to get things cleaned up quickly!

Review 100 (2024-04-11 - Rating: 5)
Jonathan P from Roto-Rooter was incredibly kind and helpful Technician that installed our new toilet. He took the time to explain how things worked and was the reason I chose to use Roto-Rooter as the company to replace my toilet. He provided outstanding customer service and I would recommend him to anyone in need of help with plumbing issues. He made the process very stress free for me as a customer and I really appreciated his thanking me for my service to our country.

Review 101 (2024-05-26 - Rating: 5)
Hebersain came out to us on Memorial Day weekend at 10:30pm when we came home to find water pooling in our garage and downstairs. He was here so fast and did an incredible job. So professional and went above and beyond. We even had inclement weather and he continued to make sure we were taken care of. Truly can’t say enough good things about him and the service he provided. I manage a business and would hire him in a minute because of the work ethic and service he demonstrated. Thanks again Hebersain! We’ll recommend you and our company to everyone we know in need.

Review 102 (2024-10-14 - Rating: 5)
Chris was knowledgeable, experienced, quick and very respectful. We’d have him out again any time.

Review 103 (2024-07-03 - Rating: 5)
Chris was extremely friendly helpful and efficient. I was able to get service within 2 hours of my call which was very much appreciated as my toilets were both not working.

Review 104 (2024-10-15 - Rating: 5)
Timely and Professional. Took time to assess the problem. Was upfront about price and was able to fix the issue in a timely manner.

Review 105 (2024-03-31 - Rating: 4)
I recently had my toilet replaced by this service, and overall, I was satisfied with the experience. The worker was knowledgeable and polite, and the service was fast and efficient. However, I found the pricing to be on the higher side, with a total cost of $626 ($400 for the service and $226 for the new toilet). While the quality of work was good, the high price point is something to consider. Despite this, I would still recommend their services for those who prioritize expertise and efficiency, especially efficiency.

Review 106 (2024-04-21 - Rating: 5)
Cameron worked very hard to find the root of our plumbing problem. He went above and beyond to listen to what was going on, what another company had done but didn’t ever fix what was wrong, and then worked diligently to find a solution. I highly recommend him and Roto-Rooter for your plumbing needs.

Review 107 (2024-06-28 - Rating: 5)
Cameron was very friendly, knowledgeable, extremely professional and was great to work with. He answered all of our questions and gave wonderful recommendations. 5/5 stars

Review 108 (2024-06-22 - Rating: 5)
Cameron was awesome came out and fixed our main drain that was clogged very Professional went above and beyond to help us resolve the issue kudos to him and Roto router for having a very awesome employee.

Review 109 (2024-01-12 - Rating: 5)
Adam and his crew came in a did a great job with little mess. He really reassured me how he could fix the problem and got me in touch with their in house mitigation team. Brad was great! So far I have been very pleased with this group of Rotor Rooter employees!

Review 110 (2024-08-10 - Rating: 5)
We had an amazing experience. The team was through with their explanations and making sure we understood the process, it was greatly appreciated

Review 111 (2024-09-19 - Rating: 5)
He came out and clean out our pipes. Contacted our landlords, communicated what he needed to do and was very professional.

Review 112 (2024-11-27 - Rating: 5)
Fast work and friendly. I cant complain about the work done and will contact again if something comes up.

Review 113 (2024-08-28 - Rating: 5)
He was very professional and got the job done very thoroughly and quickly. He knew what he was doing!!! Job well done!!!

Review 114 (2024-03-30 - Rating: 5)
Called and needed an emergency service done on a flooded line. Cameron came out and diagnosed the issue and fixed it within an hour to an hour and a half. Cameron was professional and even cleaned up the mess our drains made. 10/10 service, and he was incredibly personable which made the experience less stressful.

Review 115 (2024-05-11 - Rating: 5)
Technician/master plumper Aaron did a wonderful job fixing our toilet, which was flushing very slowly. He was able to quickly diagnose, and fix the issue we had, as well as explain all the options we had, and what we may need to replace down the road since our toilet is 20ish years old. He was professional and prompt, and it saved out weekend getting the issue addressed so quickly and professionally. Thank you Aaron with Roto-rooter! Weve found our new master plumbing technician and company.

Review 116 (2024-06-17 - Rating: 5)
Adam did a fantastic job. He was on time and answered all my questions. He made good suggestions and most importantly he fixed my problem.

Review 117 (2024-06-23 - Rating: 5)
Cameron was professional at all times taking great care of us. I would recommend him and use again for all my plumbing needs.

Review 118 (2024-06-23 - Rating: 5)
Cam was excellent! Came out at 10pm for emergency call and went above and beyond. Very happy with his service.

Review 119 (2024-06-10 - Rating: 5)
The young man who came was absolutely a pleasure to do business with. He not only fixed my issued but upgraded my faucet. Thank you Roto-Rooter

Review 120 (2024-06-29 - Rating: 5)
Aaron was friendly and polite and explained everything clearly and thouroughly.. Based on Aaron and also the friendlyness of the office staff, I definitely will recommend this company. Thanks!

Review 121 (2024-07-17 - Rating: 5)
They were able to come out quick, asked enough questions to determine the problem and got it fixed and on the way! Aaron was super helpful!

Review 122 (2024-09-01 - Rating: 5)
Chris was fantastic. He got everything handled quickly and professionally!

Review 123 (2024-07-29 - Rating: 5)
Cameron arrived within the window given, gave efficient, friendly service, and left the area cleaner and dryer than when he arrived.

Review 124 (2024-06-02 - Rating: 5)
I would recommend Chris at Roto-Rooter Plumbing. He did a amazing job texted me when he was on the way and was there with in 15 mins or less. I had a tub and sink faucet that needed to be replaced and a grain that needed to be unclogged. He also checked my water and find out I have some really hard water so he sent that over to someone that knows about water and how to fix it. I would definitely be using there business for all my plumbing issues. Thanks again Chris.

Review 125 (2024-11-29 - Rating: 5)
Quick answer and service when calling to call someone to come for our drains backing up. They were here within 2 hours on Thanksgiving day! The gentleman that came out was kind and professional and fixed our problem quickly. We were even able to get a discount because of a deal they were running for canned food donation, which was helpful for us especially this time of year. Thank you so much roto-rooter!

Review 126 (2024-07-09 - Rating: 5)
I. would like to acknowledge the great work and professionalism Adam and Jason F provided with the installation of my water heater, taking extra time with getting and installing a toilet. Very much appreciated!

Review 127 (2024-05-26 - Rating: 5)
I had an excellent experience with roto- rooter, Hebersain did a fantastic job very quick and showed up in a timely manner. I would highly recommend this company to anyone needing quick service

Review 128 (2024-02-26 - Rating: 5)
The roto rooter plumber exceeded my expectations with his prompt arrival and friendly nature. He was able to resolve the problem which was also welcomed. Its not cheap but considering I wasnt prepared to wait 24-48 hours for someone else I believe it was worth the expense.

Review 129 (2024-03-04 - Rating: 5)
Chris was fantastic. After contacting 2 competitors who strung us along all weekend with empty promises, Chris contacted us within a few minutes after calling to let us know he was on the way. He promptly found our issue and got us back to normal function. He went above and beyond to leave us in tip top shape.

Review 130 (2024-05-10 - Rating: 5)
Aaron was amazing. Arrived early, Knew his business. Easy to communicate with. Access additional resources as needed Did a great jo!

Review 131 (2024-10-29 - Rating: 5)
Very professional and extremely courteousLove the quotes upfront so no hidden surprises

Review 132 (2024-05-07 - Rating: 5)
My tech came out on a day after I contacted the office after 4 p.m.. Cleared the line and schedule another tech to come out the following day with a camera to check the line. The tech was really knowledgeable and taught me a lot about plumbing. Just happy to find a good plumbing service that services Tonganoxie and I found it.

Review 133 (2024-10-02 - Rating: 5)
Hebersain was friendly, prompt and efficient. Resolved my kitchen sink problem in no time!

Review 134 (2024-11-14 - Rating: 5)
Technician was friendly and professional. Would definitely call them again, if needed.

Review 135 (2024-06-11 - Rating: 5)
Brandon, Landon, and most recently Hebeisein came after hours to open our drain. They are were professional and sympathetic to our stressful situation. Thank you for your prompt response! They made a very stressful situation pleasant!

Review 136 (2024-10-09 - Rating: 5)
Plumber was very friendly, fast and efficient. Only down side service was very pricey.

Review 137 (2024-07-23 - Rating: 5)
Cameron was fantastic! He was quick and efficient and went above and beyond for us. Thank you

Review 138 (2024-01-13 - Rating: 5)
Aaron did a fantastic job. Battled the not so practical conditions. Was very nice and respectful, while even offering a few tips while performing his duty. Overall would highly recommend him. 10/10

Review 139 (2024-12-12 - Rating: 5)
Great communication and quick response. Every aspect was covered in detail with multiple people from multiple departments.

Review 140 (2024-03-03 - Rating: 5)
I had a leaking dishwasher, kitchen sink and bathtub. I’ve got an older home from the fifties so the pipes are older, turned out to be a big project. Jonathan did a great job, he was able to balance staying within budget but also doing the job properly. I appreciate that he explained the issue to me clearly and showed me what was happening.

Review 141 (2024-03-20 - Rating: 5)
Johnathan was polite and helpful during his visit. A few days after service it was noticed that the wax ring was not performing correctly but a quick phone call they sent someone out to fix within an hour.

Review 142 (2023-12-01 - Rating: 4)
Lon Derrick was very friendly and did his best to resolve our issues however another technician had to come back in the evening as our issue continued.I am glad the work was completed, but I wish they would’ve been more careful with putting something on or over their shoes because my wood floors and my carpet are stained and I and I can’t get stains out. Especially when the tech last night brought in a big machine. I understand it was very heavy, but it’s wheels were very dirty and my stair carpet has a lot of black stains that I can’t get up and I’ve been scrubbing and really trying. I’m not a complainer and I appreciate that my plumbing issue has been resolved but I wish my carpet wasn’t stained.

Review 143 (2024-07-31 - Rating: 5)
The tech Hebersan was very polite and knowledgeable. He explained everything and didnt leave a mess.

Review 144 (2023-12-11 - Rating: 5)
Tony was great! We had an issue at our business while we were out of town and Tony showed up within 2 hours and handled the problem. He was proactive about helping us find a longer term solution and we are looking forward to working together in the future.

Review 145 (2024-07-16 - Rating: 5)
Aaron was great. He came, assessed the issue, and completed the fix all in the same day!

Review 146 (2024-02-26 - Rating: 5)
The roto rooter tech was best tech I have ever dealt with. He showed up quickly and took a look at the situation. He heard my concerns about previous work that has been done. Came up with a game plan and executed the plan.

Review 147 (2024-06-25 - Rating: 5)
Awesome representative of your Company. Very knowledgeable, friendly, courteous, and very professional. Thank you Cameron!! We will be asking for you the next time.

Review 148 (2024-08-06 - Rating: 5)
Chris was great when he came out on a service call! Very nice and knowledgeable.

Review 149 (2023-11-26 - Rating: 5)
Had to have my main line cleaned on a snowy holiday weekend. Called Roto-Rooter because of a previous good experience and no extra charge for 5 pm on a Saturday. Service tech named Cam showed up promptly and got busy. About an hour later he was complete. No hard sales pitch on things we didn’t need or ask for. Price was fair all things considered. Thanks for the great job!

Review 150 (2024-06-26 - Rating: 5)
Aaron was very nice and understanding and explained what he was going to do. He did not get in the way and was very courteous.

Review 151 (2023-12-31 - Rating: 5)
Keion did a fantastic job restoring flow to our main line after a series of frustrating sewage backups. He arrived same day, on time, for our scheduled appointment and was personable and patient while answering a variety of questions I had for him. Excellent overall customer service + a quick fix to our plumbing problems.

Review 152 (2024-03-21 - Rating: 5)
Aaron and Don did a great job of addressing several plumbing issues. They did a great job in a timely fashion and were very professional. I’d highly recommend this group for your plumbing needs.

Review 153 (2023-11-10 - Rating: 5)
Aaron was on time. Professional and friendly. Told us what he was going to do. Got our drain cleaned out. Cleaned up after he was done. Felt price was very fair and reasonable. Lady in the office was pleasant to speak to and thorough with her questions.

Review 154 (2024-07-12 - Rating: 5)
Brad was very Professional and did a really great job. He explained everything that he was doing and that was going on.

Review 155 (2024-03-29 - Rating: 5)
Johnathan was very curious and knowledgeable as to what my problem could be. And spent the time to insure that my sewer line was clear and running. Even is having my line inspected with camera to insure that if it has problems I can get them taken care of before a giant mess!!! Thanks for being prompt and courteous, professional!!!Homeowner; KnobNoster MO

Review 156 (2024-07-26 - Rating: 5)
Came same day as requested, arrived at the very beginning of my appointment time and quickly found my issue.

Review 157 (2024-02-28 - Rating: 5)
Adam showed early for the appointment and had the drain cleared in a very short period of time. Highly recommend Roto-Rooter and Adam for the professional and no mess to clean up as a bonus. This is an excellent example of doing the right thing and a wonderful experience in spite of the circumstances! Super recommendations across the board!

Review 158 (2024-02-25 - Rating: 5)
Overall experience was great. The person from Roto Rooter was Aaron and was knowledgeable, courteous, and efficient. Showed me what was wrong and got it fixed in less than an hour. Highly recommend!

Review 159 (2024-08-31 - Rating: 5)
Cameron did great. We appreciated him coming out on a Friday night.

Review 160 (2023-12-16 - Rating: 5)
Extremely pleased with Roto-Rooter and the excellent service they provided. It was an emergency situation, no other plumbers were available For at least three days. Roto-Rooter came out the same day, told me exactly what was happening, and gave a fair price. They now have a new loyal customer.

Review 161 (2023-12-22 - Rating: 5)
Joe was on time, very polite, friendly, knowledgable, quoted price before work and explained choices of service. He did his job proficiently and fixed the problem. Very good customer service and workmanship. Thank you Toni Tyson

Review 162 (2024-08-26 - Rating: 5)
Chris came out to snake our drain in the laundry room. It took no time at all and everything is working great!

Review 163 (2024-03-08 - Rating: 5)
Super easy to schedule with. Came out within an hour or 2. Aaron was friendly and knowledgeable and everything is now working flawlessly! Thanks Aaron!

Review 164 (2024-09-03 - Rating: 5)
Came same day that I called. Aaron installed a new garbage disposal. Works great!

Review 165 (2024-05-13 - Rating: 5)
Technician showed up in a timely manner. Very polite and knowledgeable. He located the problem and soon had the issue corrected and was on his way. Would definitely recommend him.

Review 166 (2024-08-06 - Rating: 5)
They are so friendly, fast to get to a call. Amazing work every time!

Review 167 (2023-10-21 - Rating: 5)
I called Roto Rooter and explained our situation. I told them it wasn’t an emergency but still they were able to take care of it within the hour!! Keion was wonderful. He was prompt and very professional. He really knows his stuff. He got here, explained everything and got right to work. I was really impressed with him. He explained how the plumbing system worked and warned me about the tree roots that were affecting the pipes in my yard. He was awesome!

Review 168 (2024-12-19 - Rating: 5)
The guy was really nice and super polite. Employee No. 013 . I would highly recommend him for anyone with a drain problem. Very professional! This is definitely a 5 star organization!!

Review 169 (2024-09-26 - Rating: 5)
Had to get toilet re-set in a hurry due to a leak. Aaron was quick and efficient!

Review 170 (2024-05-02 - Rating: 5)
Came out to my house around 6pm, stayed until the job was done. The technician was respectful, knowledgeable, and explained the process as he was doing it. If I require drain rooting again I will be calling them.

Review 171 (2024-04-01 - Rating: 5)
When your main line is clogged you really can’t wait till tomorrow. RotoRooter was here in about an hour. Herbasain took care of the problem in a short time, he did a great job. I would definitely use them again

Review 172 (2024-02-03 - Rating: 5)
Super effective and quick!! Aaron came and fixed an issue we had been dealing with for quite some time and left the area cleaner than we he got there! Highly recommend.

Review 173 (2024-04-21 - Rating: 5)
Cameron did a great job helping unclog our drains. Have had plumbers come out multiple times and he was able to actually diagnose the problem with the help of Jordan. Thank you both.

Review 174 (2024-05-25 - Rating: 5)
Aaron was fantastic. Quick, efficient, & had our backed up sewer line fixed in no time. Would recommend!

Review 175 (2024-05-16 - Rating: 5)
We had an inch of standing water in our basement. I called around 9 and Hebersain was at our house before 10pm. He was very kind and knowledgeable. We will definitely call again.

Review 176 (2024-01-04 - Rating: 5)
Cameron was fantastic! Was able to come within an hour, immediately diagnosed the issue and was able to have his work done and the clog cleared in two hours. Very personable, polite and prompt!

Review 177 (2023-12-13 - Rating: 5)
I had a few issues with my plumbing, Cameron came out to take a look and let me know what was wrong. My dad ended up fixing one of the issues but Cameron let me know that’s exactly the way they would’ve fixed it! Cameron was also very diligent in helping with my other issues. Very profesional, understanding, and kind, would recommend to anyone who needs plumbing help!

Review 178 (2024-04-23 - Rating: 5)
Roto rooter is amazing! Hebersain came after hours and he was extremely polite, professional and fast!! Will always recommended to others but specifically for him as a plumber.

Review 179 (2024-04-10 - Rating: 5)
Johnathan was amazing! Very friendly and knowledgeable! Couldn’t have had piece of mind without Roto-Rooter and Johnathan. As well as Stephanie with water and irrigation! Thank you all so much!

Review 180 (2023-10-17 - Rating: 5)
Joe is a STAR! He was very kind, professional and a great sense of humor. After talking with him in great detail, come to find out we both knew the same individuals within our professional careers. Who knew!Joe is a KEEPER and please know you have the best of the best working with your organization!

Review 181 (2024-04-29 - Rating: 5)
Very prompt and arrived as communicated. Technican was very thorough during pre-work inspection. Quoted price and explained exactly what he was going to do. Caution was used to keep the work area clean during and after work. Made suggestions on how to keep the issue from reoccurring in the future.Will definately refer to friends.

Review 182 (2024-04-28 - Rating: 5)
Cameron was on time and super helpful. Very easy to work with and helped us immediately. Will definitely use again.

Review 183 (2024-07-20 - Rating: 5)
Tech was great, thoughtful, had our best interests at heart. Would call Roto Rooter back for sure.

Review 184 (2024-02-17 - Rating: 5)
Aaron was great and very helpful. The customer service was great. He was fast to get here and worked in a timely manner. I would highly recommend Aaron and this company!

Review 185 (2024-04-08 - Rating: 5)
Herbasain was great tech. Very friendly and knowledgeable and did his job well. Was awesome they came out on a Sunday evening to help us out 👍👍😊

Review 186 (2024-04-20 - Rating: 5)
Came same day within a couple of hours of calling. Cameron was very friendly and knowledgeable. Got our problem fixed and the cost was very reasonable.

Review 187 (2024-05-06 - Rating: 5)
Showed up the same day and was able to fix our issue. Aaron walked me through what had happened and potential future issues. I even appreciate that the cleaned up their work area afterwards.

Review 188 (2023-11-17 - Rating: 5)
Roto-Rooter was able to set up an appointment on the same day I called. Their tech, Cameron, was professional and got right to it. He was able to get the problem fixed and took time to explain to me the issues and how he was able to resolve it. I would highly recommend.

Review 189 (2023-12-23 - Rating: 5)
Mario was very professional and coursing. Worked very hard to unclog the mainline sewer. He came out at 7:30pm to 9:00am to provided top notch service when encountering problem in the line outside the house. I would recommend your service to any of my friends and colleagues.

Review 190 (2024-01-05 - Rating: 4)
Aaron was fantastic. He was professional, informative, and moved efficiently.We had issues scheduling our service and received calls from an autogenerated phone number. These numbers were picked up as potential scams and therefore blocked. Using phone numbers local to our zip code would help us schedule without any hiccups. Also, please say “this is Robert from Roto Rooter” instead of only “this is Robert” and no company information. A minor tweak that would have saved everyone time and frustration.

Review 191 (2023-12-28 - Rating: 5)
Appreciate Mario and team getting us fixed up. Great Customer Service was shown on this call.Roto Rooter is our go-to company and so far have not disappointed.

Review 192 (2023-11-09 - Rating: 5)
My mom happened to see the Roto Rooter truck, yesterday, next door and asked Aaron to look at her toilets that have flush mate systems. He gave her a quick estimate to fix them. I reached out to Aaron last night and he was at my moms first thing this morning! Great service and prompt! Thank you!

Review 193 (2023-12-10 - Rating: 5)
We had a clogged pipe late on a Friday evening. Roto-Rooter sent someone out quickly to help. Cameron arrived and was very pleasant and reassuring that he could fix the issue. He got the job done quickly so we could use water. He then came back the next day as promised to finish after getting the part he needed to complete the job. I would definitely recommend Cameron and Roto-Rooter!

Review 194 (2024-06-24 - Rating: 5)
Aaron was great!! Very attentive! Will definitely recommend him and roto-rooter in the future!!

Review 195 (2024-04-29 - Rating: 5)
Roto Rooter responded quickly. Service technician Aaron replaced non working sump pump. Very personable. Did not take long at all. Thank you Roto Rooter!!!