Peterman Brothers Heating Cooling Plumbing

Located in Lafayette, Indiana

Address: 3413 Rascal Dr, Lafayette, IN 47909, United States

Phone: +1 765-234-8231

Rating: 4.8

Services

Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Furnace went out just before Christmas. I got Nick the tech guy to come out, diagnose it and order parts for it. Parts came in the following Monday. Work was supposed to be done the following week but Nick wanted to ensure the job was done right since he started it and knew how he left the furnace. He came in for one job the next day after the parts came in while not feeling well and fixed my furnace before cold snap came in later in the week. Very much appreciated! Thanks Nick

Review 2 (2024-11-22 - Rating: 5)
I couldn’t have had a better experience with Peterman Brothers. Branden was great. He listened to my explanation of the problem, checked on the problem and provided an estimate. He explained how I could save money. There was no pressure to sign up as he got to work. He explained everything he was doing as he solved my problem. He went above and beyond. I’m glad to have the services of such a great company with such helpful employees at my hand.

Review 3 (2024-12-31 - Rating: 5)
I was skeptical at the idea of working with a larger company, but I was incredibly impressed by the technician that showed up to my house today. He was very friendly, he took time to answer all of my questions about what he found, and he Took time to completely answer all of my questions about how he was doing the repairs To prevent the problem from reoccurring.

Review 4 (2024-10-25 - Rating: 5)
I am very happy to have concerned plumbing checked. Very punctual and let me know 1/2 hour ahead of getting here. Joshua was my plumber the last two times several months apart….very kind and respectful!Pat E.

Review 5 (2024-09-30 - Rating: 5)
Braden, John and Lexxis all did an amazing job! They were thorough and kind. They ensured everything was explained well, and provided advice. I was very pleased with the service and will recommend Peterman Brothers.

Review 6 (2024-10-04 - Rating: 5)
I really appreciate the quality of customer service they provided because it’s hard to find companies that treat customers as they would like to be treated. I am working on restoring our 1950s ranch house and needed to have the old plumbing replaced in the entire house. They came for a free estimate the next day and they were not looking to upcharge me or sell me on something I didn’t need. I highly recommend them for your plumbing needs and other services.

Review 7 (2024-09-09 - Rating: 5)
Very pleased with Jamess knowledge of the mini split system, how quickly and professionally he worked. Tanner was attentive to James instructions and learning and helping. The membership program was explained and we decided not to buy it but for some people it is a perfect solution.We will recommend Peterman Brothers for sure.

Review 8 (2025-01-08 - Rating: 5)
Brayden was awesome, made things quick and was very easy to talk to and share. Will be sure to recommend service from Peterman to others and specifically Brayden.

Review 9 (2024-07-30 - Rating: 5)
Our A/C went out SMACK DAB in the MIDDLE OF SUMMER and T.J. Came out, Diagnosed the issue FAST and was EXTREMELY Professional… very easy to talk to, gave us a very reasonable and fair price.. we signed and he fixed the issue immediately and got the A/C back on and better than ever!!!!!Give this guy a Raise!!! 👍👍GREAT JOB!!!!

Review 10 (2024-08-08 - Rating: 5)
Jacob with the electrical department was extremely helpful in identifying the issue we were having. He also fixed a couple more I requested him to check out for me while he was here.His work was efficient and quickly fixed our issues here in the house. Its was a pleasure to have Jacob in our home, and a company like Peterman Brothers standing behind his work. I definitely would recommend either Jacob or Peterman Brothers for your Electrical (HVAC or Plumbing) needs.P FordLebanon, IN

Review 11 (2024-08-12 - Rating: 5)
Called them because I had a plumbing back up I couldn’t resolve alone. They sent two respectful young men to clear the clog and resolved it for the quoted price. No extra weird fees or “travel charges” like the rooter people. Everything functions as it should!

Review 12 (2024-12-18 - Rating: 5)
Rob was a nice guy. Answered all my questions and I believe he did a thorough job servicing my furnace. I would use Peterman again.

Review 13 (2024-09-12 - Rating: 5)
Aaron was very professional, knowledgeable, and kind. Aaron clearly explained what needed to be done and how he was going to perform his duties. We will definitely use Peterman Brothers again.

Review 14 (2024-11-22 - Rating: 5)
Joshua was courteous. Very punctual. And very knowledgeable. Very informative. Good appearance. Will definitely ask for him again ifneeded

Review 15 (2024-07-30 - Rating: 5)
TJ did a great job! He was super professional, quickly got the job done and was very clear on every detail that needed to be done. I would definitely recommend him to anyone that needs work!

Review 16 (2024-08-21 - Rating: 5)
He was very early I didnt have to wait on him, professional. He cleaned the unit very well. He was a pleasure to have in my fathers home, and he understood the mess we was in due to his passing a few days ago. So thank you for caring

Review 17 (2024-08-09 - Rating: 5)
Aaron, a tech for Peterman Brothers Heating and Cooling came to our house to open the main sewer line. Aaron was very polite, efficient and professional. He explained what his plan was as well as other options if needed. In a very short amount of time he had the drain open and flowing. He made sure the area was clean before he left. I highly recommend Peterman Brothers.

Review 18 (2024-07-05 - Rating: 5)
We woke up to no hot water. It was my fiances birthday and it was a bad time. We called Peterman Brothers and they sent a guy named Josh right out. He was very knowledgeable and polite he helped us out and fixed it right away. We have used you guys for 6 years now. We are always very satisfied with your services and your polite and knowledgeable people that work for your company. Thank you again for ALWAYS helping us.

Review 19 (2024-06-10 - Rating: 5)
Gas Water Heater replacement was great. Quick response, knowledgeable tech, adaptive to situation, digital “paperwork” was efficient. (But app should transfer data from one form to the other of various documents.)

Review 20 (2024-12-14 - Rating: 5)
Did a wonderful job. Kind friendly. Explained to me why something had not been working. Would like him to service my ac and furnace every time.

Review 21 (2024-10-03 - Rating: 5)
I’m very pleased with the professionalism! I wasn’t pressured into an up sale, I felt informed, and wasn’t talked down to or like I was stupid. Communication was fantastic from start to finish! I’m very pleased.

Review 22 (2024-11-01 - Rating: 5)
Just had another great visit today. Rob was able to figure out the problem, and quickly resolve it. All around good visits this company is easy to get ahold of, and their people are friendly.

Review 23 (2024-10-17 - Rating: 5)
They came out the following day we called needing a service. The communication was beyond thorough & Josh was kind and helpful while here on the job.

Review 24 (2024-06-05 - Rating: 5)
Aaron is the best. I had a shower that was clogged. Came in and in 5 minutes, things were back to normal. Also made some very good suggestion in order to avoid the problem in the future. Thanks Aaron!! Chad from the HVAC team also is very professional and really knows what he is doing. Had a problem with my AC, he identified it and fixed it. Really good services overall

Review 25 (2024-07-04 - Rating: 5)
We’ve had Aaron out a couple of times to help us with our root issue in our main drain line. He’s always polite, professional, and takes his time. Would always recommend Peterman for all of your needs.

Review 26 (2024-06-19 - Rating: 5)
They came to replace the sump pump, it went well and ahead of schedule. Good price on the pump and the service. From the initial call to the service took about 1 to 2 weeks, which is certainly reasonable and based more on my availability than their availability. Very happy.

Review 27 (2024-11-12 - Rating: 5)
They were very quick to come . Josh was very professional and explained things clearly. He found the problem. Thank you.

Review 28 (2022-06-13 - Rating: 5)
From Brandon, our initial technician to Matt, our Comfort Advisor, to Clayton & Dylan, our installers.We are very pleased with Petermans service. This is by far one of the most professional and honest experience that Ive ever experienced with any service provider. I made an appointment friday morning for a estimate and Matt the Advisor showed up later that morning. Matt was honest, explained everything and didnt try to sell us systems or services we didnt need. The process for financing was quick and easy. We met Matt Friday morning and by Monday morning Dylan and Clayton installed our entire HVAC system in just 4 hours. I also highly recommend the gold club membership. With it you get discounts off parts and services and also year round maintenance protection. Great Job!

Review 29 (2024-06-10 - Rating: 5)
Travis did a great job. He explained everything in detail and was done in an hour. He gave me several different options of things I could do to update my electrical panel, however, he wasnt pushy, just just gave me the information and let me make the necessary decisions best for my home.

Review 30 (2024-03-12 - Rating: 5)
We’ve had Peterman come out a few times first was for a plumbing issue and we were very satisfied with the service. So when our furnace went out. We decided to call Peterman Bro. to give us a quote on prices for a replacement. The price was reasonable and the service was outstanding. They were very professional and respectful of our home. They had the installation done for the furnace and air conditioning unit in less than eight hours. They were very neat and knowledgeable about what they were doing. And when they were done they cleaned after themselves and discard the old unit. I would definitely recommend Peterman Brothers. You wont call on anyone else!!

Review 31 (2024-07-23 - Rating: 5)
Electrician Jacob was super friendly to my home visit. He was patient by helping assist with identifying issues we had and offered solutions.

Review 32 (2024-06-20 - Rating: 5)
Peterman Brothers has long been a responsive, reliable, and considerate services provider for me. I recently had an a/c issue, during an heat wave, and they sent a tech to investigate the very next day.The technician, TJ, was prompt, courteous, and polite. After doing an initial diagnosis, he and I discussed what he had observed/found. I told him that I would process what we had discussed and make a decision in short order. About 45 minutes later I receive a follow-up call from TJ. He decided, after our call, that further investigation was warranted and wanted to discuss what he had found. Long story short, he went above and beyond what I had expected and, much to my delight, had discovered the actual root of the problem. This additional info allowed me to make a sound decision that was both fiscally responsible and satisfied the issue at hand. I was impressed with his work ethic, dedication to his craft, and willingness to “go the extra mile”. As they say….great employees truly make a business great. TJ does this for Peterman. Job well done!

Review 33 (2024-06-13 - Rating: 5)
Peterman has always treated us like family. They have been there on our worst days and our best to make sure everything is running to their standards. I can’t say enough good things about this company. Our most recent experience was with Conrad. He was a professional through and through. Super informative and got the job done quick, and was super friendly! Peterman is the best!!!

Review 34 (2025-01-07 - Rating: 5)
Braden was the plumbing tech today. He is very professional and very thorough in his inspection of all plumbing. He flushed the water heater which was my #1 need/concern. He also did a hardness test on the water checking the softener. This was never done before that I can recall. Excellent work here!He is most worthy of 5 star service recognition! Thank you Braden!!!

Review 35 (2024-07-03 - Rating: 5)
I’m happy to have found Peterman for my drain clean out! My technician, Aaron was thorough, responsive and efficient. I appreciate clear drains today! I highly recommend calling Peterman!

Review 36 (2024-10-21 - Rating: 5)
Great experience! James was very helpful! Explained what he would be doing. Thanks so much for your help!

Review 37 (2024-05-21 - Rating: 5)
Outstanding Service! Made absolute sure that everything was working properly after the work had been done & Even when the work had been done. They helped us with quotes on financing, etc. to get the help that we need overall Even more so.. Cannot say enough positive things!! Appreciate The employees that work for this company.. Fantastic people! 💯🤝🇺🇸

Review 38 (2024-04-26 - Rating: 5)
Peterman Brothers provide great service and are always professional. Jacob (Day) was our technician and he was kind, thoroughly explained each thing and ensured that our HVAC system was ready for the summer season. Highly recommend!

Review 39 (2024-08-01 - Rating: 5)
TJ did a fantastic job. Very professional and did a great job explaining findings in a way I could understand.

Review 40 (2024-05-22 - Rating: 5)
TJ was professional and very nice. Both he and Brandon made us feel confident in our decision to purchase a new heating and cooling system with Peterman Brothers. While it wasnt in our plans to do this today, we feel good about our future support and service based on these two and how they represented their company. I hope TJ will do our annual service work! Awesome job guys!

Review 41 (2024-08-22 - Rating: 5)
Jacob was extremely knowledgably and professional!! I would recommend him to anyone who has electrical needs!!! Great guy!!

Review 42 (2024-07-03 - Rating: 5)
TJ is an excellent tech. Glad that he came over and explained very well my issues and immediately presents me with great solutions. Highly recommend this guy!!

Review 43 (2024-12-10 - Rating: 5)
The explanation of what the tech was doing and the reasons behind his actions were exemplary. The tech didn’t try to hide anything and was willing to explain the steps he had to take.

Review 44 (2024-04-15 - Rating: 5)
Thanks to Travis for providing a quote on electrical work for my garage, then performing the work professionally, timely, and with care and consideration. I appreciate the quality work.

Review 45 (2024-09-03 - Rating: 5)
Tj was fast and got straight to the point. He let me know what needed to be fixed and gave me great advice on how to proceed.

Review 46 (2024-03-22 - Rating: 5)
Another 5 🌟 star review for John and Bailey. The just completed the needed work in my home and were phenomenal. They were friendly, professional, and knowledgeable. They kept me informed of their progress and were very patient with all my questions. Thank you!

Review 47 (2024-07-11 - Rating: 5)
Fast, Honest and very nice explained everything very clear. Even signed up for their maintenance plan. Highly Recommend this company and TJ is an amazing Technician.

Review 48 (2024-06-19 - Rating: 5)
James came out today and fixed the problem with our AC unit. He explained all the options we had for the repairs and we also signed up for the yearly maintenance plan for future work. The AC is running again and I would recommend Peterman Brothers for any future work you may need.

Review 49 (2024-06-21 - Rating: 5)
Called them with error message on my HVAC unit . They very promptly set an appointment and put us on the next available opening list so we could be scheduled sooner. Great customer service!

Review 50 (2024-04-11 - Rating: 5)
He was on time. He got straight to work and figured out the problem and gave me three options for service. Everything was completed in a timely manner. Austin cleaned up after he was finished. Im very pleased with the service I received. Will call Peterman Brothers again.

Review 51 (2024-08-19 - Rating: 5)
TJ was thorough and courteous throughout his visit and provided an objective opinion on our heating and cooling situation. Thank you, TJ!

Review 52 (2024-12-24 - Rating: 5)
Justin was knowledgeable and efficient. He produced a high quality job.

Review 53 (2024-04-23 - Rating: 5)
Amazing Austin was great. I had bought a new home and was worried about the wiring etc. Austin came out and gave me options and a plan, I selected what worked for me and he fixed both of them. He is good at what he does and he cares about his customers. I will from now on use these guys! Thanks

Review 54 (2024-07-24 - Rating: 5)
7-24-2024 - Jacob was very friendly, explained everything he was doing. We had good conversations & he was very kind.We have had them out a dozen times since we purchased our house. Mostly for annual checks and a few more when our furnace went out. (It went out on a Sunday, they were here within a couple of hours and we had a new one by Tuesday) We purchased a brand new furnace and air conditioning unit from them as well as got a duct cleaning. Every member we have interacted with has been informative, polite and respectful. Any questions we had they were happy to answer. They gave detailed information on what they were doing and how everything was working. When we were on a time crunch they did their best to have things finished so we could get to work. I will always recommend Petermans Brothers.

Review 55 (2024-11-26 - Rating: 5)
Rob Got straight to it found the issues and gave a few different options for a solutionDefinitely recommend the peterman brothers

Review 56 (2024-06-07 - Rating: 5)
I’ve had nothing but a great experience with your employees in the last 2 days. All 3 of them have gone above and beyond expectations of a service tech. There were other men working on the clogged drain that were just as good, also. Thank you for the great experience with your company!

Review 57 (2024-02-21 - Rating: 5)
They were very helpful and understanding! Clear communication and quick arrival time. We will be using them for our plumbing needs moving forward! We were also given information about their subscription that basically takes care of your houses yearly checks and regular maintenance for HVAC, Heating, and plumbing, as well as discounts on additional services. It was very reasonably priced and we were very excited to find out about this service as we own 2 properties and regularly need services to stay on top of repairs and maintenance for both. Very happy with their customer service and their help!

Review 58 (2024-10-16 - Rating: 5)
TJ went above and beyond during the service. I highly recommend him and will be requesting him for any further needs.

Review 59 (2024-03-30 - Rating: 5)
We are very happy with Clay and Nick, they did an amazing. They were very careful and extremely efficient. They arrived on time at 8:30 am and was done at 1:00 pm. I was quite impressed. Job well done fellas.

Review 60 (2024-02-10 - Rating: 5)
Bill was AMAZING!!! He listened to all of my concerns and worries. He recognized that this problem was causing me to be in a really bad place mentally and talked and walked me through EVERYTHING in order to put my mind at ease about the services my house needs. I can not recommend him enough! Thank you Peterman Brothers for having such a great person on your staff!

Review 61 (2024-05-07 - Rating: 5)
Chad our service tech was very pleasant and professional. Resolved our issue with our new system we were experiencing. Even after the rain came down. Thank you Chad! And Thank you to all the Peterman team for all your help and understanding.

Review 62 (2024-04-05 - Rating: 5)
Had a great experience with Steve, he was very polite and knew what the issue was with our garbage disposal. Turns out it was an electrical issue and Travis did a great job as well, both were professional!! They both deserve a raise!! Thank you PB!

Review 63 (2024-07-11 - Rating: 5)
Very professional and efficient. TJ came out and showed us the issues we were having with our HVAC. Did a great job of explaining things to me so I understood what was going on too.

Review 64 (2024-01-26 - Rating: 5)
Jacob is the absolute best person to have for any HAVC concerns. He is incredibly knowledgeable and really has the customers best interest in mind. He takes the time to explain everything in layman’s terms and answers questions completely. He is always polite and makes sure he understands the results you are wanting, and gives you options so you can make well informed decisions. And he isn’t about just selling you something! We will never let anyone else in our home but him.

Review 65 (2024-08-22 - Rating: 5)
Josh did an excellent job in explaining the issue and what we can expect with the upcoming repair.

Review 66 (2024-01-10 - Rating: 5)
Jacob Day at Peterman came this morning soon after we called and fixed our furnace! They gave us an alert and came within the time frame posted. He was able to fix the problem within our maintenance package, but clearly explained the problem and how it could potentially avert future breakdowns through modifying/replacing a tube for a small fee. He also answered my questions clearly and was willing to be recorded so that I could share the information with my husband in case I missed any important details. Very nice customer service.

Review 67 (2024-10-29 - Rating: 5)
Everything went great and they explained everything. They were very friendly and considerate. Thank you

Review 68 (2024-09-04 - Rating: 5)
Very professional and timely. Explained the problem clearly and provided an estimate. We were very pleased with the service provided.

Review 69 (2024-09-04 - Rating: 5)
Show up when needed. Very professional. Do great work. Everything worked as it should when finished with the job.

Review 70 (2024-11-04 - Rating: 5)
Excellent service. The person who came was extremely polite and did an excellent job

Review 71 (2024-10-15 - Rating: 5)
Peterman employees were very professional and walked me through the issues I was having. Would highly recommend.

Review 72 (2024-12-19 - Rating: 5)
Have a maintenance contract with Peterman.Just flushed my tankless water heater and inspected all fixtures. Great service.

Review 73 (2024-04-15 - Rating: 5)
Joshua came out and gave us a free estimate on replacing our water heater. He explained several different options. Told us ours was at an age that it should be replaced but we could certainly wait till we had problems with it. I appreciated his honesty in not pushing us to replace it immediately yet expressing the possibility of needing a new one in the future.

Review 74 (2022-05-10 - Rating: 5)
I purchased a water softener and inline filter online. Max from Peterman Brothers came out and EXCEEDED the standards and expectations doing my installation!! Im beyond satisfied and confident in the services Ive received.

Review 75 (2024-07-24 - Rating: 5)
TJ was awesome today! He came and did the work very efficiently and was very polite!

Review 76 (2024-02-02 - Rating: 5)
Hello, we had a huge water leak under our house and so we called Peterman Brothers to come take a look. So the guys name was Bill and he knew exactly what he was doing and got straight to the point and knocked the problem out with ease. He triple checked his work and even talked us through what he did. He was super nice and understanding. I highly recommend him for anyone out there. 👊

Review 77 (2024-05-06 - Rating: 5)
The Service arrived two days earlier than the schedule, so that was a blessing. We have a family member on hospice and the heat is difficult for her. The representative was quick and kept us updated throughout the process 🙂

Review 78 (2024-06-25 - Rating: 5)
TJ - was awesome!! Came just for therm replacement.. sold me a whole new unit! He was great!

Review 79 (2024-03-19 - Rating: 5)
Would give higher than 5 stars if I could for today’s plumbing services. They explained everything and answered any questions before getting to work. While installing the new faucet they found an issue with the sink due to its age and were extremely helpful to get that replaced the same day! They also installed a set of service valves and cleaned the tankless water heater today. I would highly recommend Peterman to anyone looking for heating/cooling or plumbing services they are always quick to come out and get any problem you have resolved!

Review 80 (2024-08-06 - Rating: 5)
Quick and great service. TJ did a great job getting the system running again very quickly!

Review 81 (2024-04-25 - Rating: 5)
Jacob Day was excellent on hes services, Explained everything well, was very helpful on what I needed and what should help with my problem. He was definitely worth a Five star review!!

Review 82 (2023-11-14 - Rating: 5)
Amazing service from start to finish. We were scheduled right away, the technicians diagnosed the problem quickly and installed the new equipment the same day. Every step of the process was explained in detail and Justin and Lexi were great!

Review 83 (2024-04-11 - Rating: 5)
We had a great experience with Tiffany. She was very pleasant and was able to explain our thermostat functions to us. She did our maintenance and answered all our questions.

Review 84 (2023-07-26 - Rating: 5)
I recently had the pleasure of experiencing top-notch service from Perterman Plumbing Company, and I can confidently say that they have earned my utmost praise and recommendation. The standout star of this exceptional experience was none other than their technician, Jacob P.From the moment Jacob arrived at my place, he exuded a level of professionalism and friendliness that instantly put me at ease. He listened attentively as I explained the plumbing issues I was facing and asked insightful questions to fully understand the situation. His communication skills were outstanding, and he patiently explained everything in clear, easy-to-understand terms.Furthermore, Jacob cleaned the floor after finishing the repairs. He left my place in pristine condition, and I couldnt be more appreciative of his thoughtful gesture.On top of being technically proficient and highly responsive, Jacob demonstrated exceptional politeness and courtesy throughout the entire service call. He was respectful of my home, and his friendly demeanor made the entire experience even more enjoyable.

Review 85 (2023-07-05 - Rating: 5)
We had a great experience with Peterman Brothers. We initially had them out to quote a repair but then decided to replace our AC unit. The sales team never pushed us and showed us lots of options in 6 different price points. Jacob Day was our technician. He was kind and very informative. He did a great job walking us through repair options and leading us to the sales team.

Review 86 (2024-07-22 - Rating: 5)
T.j came and looked at my system today and was very professional and did a great job helping me to understand the issues and repair options

Review 87 (2024-08-06 - Rating: 5)
Justin was very nice and helpful and got everything working right I would recommend Petermans to anyone

Review 88 (2024-07-11 - Rating: 5)
T.J. was a pleasure to meet. He seemed very knowledgeable and professional. His service was great!

Review 89 (2024-08-13 - Rating: 5)
Rep was hard working, explaining the problem and what we could expect the solution to cost, and cost saving options.

Review 90 (2023-07-15 - Rating: 5)
Jacob Day came out and Check my AC and found an issue with wiring in the furnace regarding my fan speed and a wire that was not hooked up at all from the original install by another company. He checked all my AC components and made sure it was working properly. I am very happy with the excellent service he provided and my unit so far is working as expected. Kudos to Jacob thank you again.

Review 91 (2024-08-08 - Rating: 4)
TJ was prompt, quick and very knowledgeable. Had lots of helpful feedback.

Review 92 (2024-02-28 - Rating: 5)
Tiffany was my tech for my annual furnace service. She checked all of the boxes. Previewed what was going to be done in what timeframe. Laid out all of the options for the few recommendations she had. She also answered all of my questions about about feature that she did not install on my furnace. Top quality visit!

Review 93 (2024-06-25 - Rating: 5)
Very great job, he was very respectful as well, even showed us different options did not try to push for things we did not need

Review 94 (2024-03-22 - Rating: 5)
Jabin & Elliot came out to install a new AC unit for me and they were awesome! They knew exactly what they were doing & had no issues! Great guys! Thanks again

Review 95 (2023-07-05 - Rating: 5)
They came out within a few days and the service was great. Justin was professional and personable. I would hire them again. In fact, I got a quote on some other work while he was here. I didn’t get estimates from competitors, so I don’t know how their cost compares with other businesses. One downside… they do not deduct their $85 fee for coming out from the total bill. In my experience , repair companies typically deduct that charge from the total. But as I said, the service was great.

Review 96 (2022-12-06 - Rating: 5)
I had an excellent experience with Peterman Brothers overall. Making an appointment with them was easy and they had the earliest availability by a considerable margin among three companies I called. The technician (Brandon) was amazing - very knowledgeable, courteous and professional. He took the time to explain the details of each check he was performing and educate us on the basics of how the heating system works, in addition to showing pictures and video of the internal parts as he was inspecting them. He was up front with his recommendations and quotes. I would strongly recommend them for a thorough heating system inspection.

Review 97 (2024-02-26 - Rating: 5)
Tiffany did a great job for us. She thoroughly explained some different options that we need to address. She gave us lots of different choices and ideas moving forward. Thank you!

Review 98 (2023-10-18 - Rating: 5)
We had a plumbing issue and Jake was our technician he was very personal and informed about what he was going to do for us! We had a clogged drain pipe and he did an excellent job considering he had a challenge with our pipes but he continued to stick with it until the job was done!! And then did our yearly check and drain our water heater! Very good customer service which in the world we live in is hard to find nowadays!! Very much appreciated Jake thank you for your great service!!

Review 99 (2024-03-09 - Rating: 5)
Charity was pleasant and professional. She explained and demonstrated a potential problem and answered questions I had about the system. I would feel comfortable to have her respond for needed service in the future.

Review 100 (2024-02-12 - Rating: 5)
My overall experience was excellent! BillPlumbing Service Technician was very punctual, friendly and very professional, he made me feel confident in everything he was doing during his maintenance service, I was able to understand everything perfectly!

Review 101 (2024-01-30 - Rating: 5)
We had Peterman Brothers out here due to our furnace which kept throwing a code which stopped the furnace from working. TJ the technician came out and diagnosed the issue and found out that we had a faulty control board. TJ then ordered a new board and went ahead and replaced it. He was awesome and professional. He did the control board swap and everything is working great. I’d highly recommend Peterman Brothers to anyone.

Review 102 (2024-03-27 - Rating: 5)
Travis did a great job checking out all the electrical. He was very thorough, friendly, answered all my questions. He was so kind to me. He is a great caring person. I would recommend him and your company to others. Thank you

Review 103 (2024-02-25 - Rating: 4)
Charity was professional and went right to work. Checked out the system very thoroughly . Provided advise and reminded me of the needed maintenance. This technition knew her stuff!Nice to have a professional person give you look over.

Review 104 (2024-06-17 - Rating: 5)
Justin was very courteous and knowledgeable. He explained everything very well. Got our water running again.

Review 105 (2024-01-09 - Rating: 5)
Scheduling was a breeze through the online chat. Within a few hours our technician, Travis, arrived. He gave a reasonable estimate and completed the job professionally. Highly recommend!

Review 106 (2023-12-13 - Rating: 5)
Called before they came to make sure I was ready. Was very thorough and explained exactly what they were doing and looking for. It was a unique situation but they ended up figuring it out and taking care of us. Very happy with the service!

Review 107 (2024-06-19 - Rating: 5)
TJ was our service tec…extremely polite, and listened to the issues we were having with our air conditioning…step by step he found the solution to our problem….appreciate him so much for fitting us in during this 90degree heat wave…would definitely call again for your service!!!!

Review 108 (2023-06-23 - Rating: 5)
Tiffany and PA were amazing!! Very professional and friendly. They are the best team of co-workers Ive ever had the pleasure of having in my home. Just to be sure they took care of everything, they went above and beyond by having their supervisor come in to double check. I will most definitely have them back should we need their expertise!!!!

Review 109 (2023-12-26 - Rating: 5)
We got a new water heater and water softener installation in one day!The guys did a fantastic job. My family and I are so excited to have our hard water taken care of and we are so grateful for Petermans!

Review 110 (2024-09-20 - Rating: 5)
Great experience, friendly and knowledgeable, explained everything very clearly! Will definitely recommend

Review 111 (2024-06-20 - Rating: 5)
06/20/24- TJ IS AMAZING. He is knowledgeable. Helpful. We could not be more satisfied.

Review 112 (2023-06-14 - Rating: 5)
Jake was very professional and friendly. Attention to detail was great! One of best installers we have had. Entire company seems to strive for customer satisfaction! Refreshing. Initial phone call to completion of job was a great experience.

Review 113 (2024-06-04 - Rating: 5)
Cleared sewer clog. Quick and easy. Then came out to camera the sewer line then cleaned up the roots in the line. I am very happy with the experience. A colonoscopy and removed the problems!!

Review 114 (2024-03-08 - Rating: 5)
Had issues with the heater kicking off before it’d hit a certain temperature. TJ, came out to access what was going on. It took less than an hour and he was able to find a solution. Temps are up and so far all is working great. Thank you!

Review 115 (2024-07-24 - Rating: 5)
Conrad was awesome. Very professional, very knowledgeable, very helpful. Would highly recommend to others

Review 116 (2023-11-19 - Rating: 5)
Bill came to my house to compete an annual plumbing inspection and to check the sump pump. He was thorough, resolved the issue with the pump and provided suggestions for the older toilets in the home. Bill was polite, kind to my pets and did not leave a mess when he had finished the repair and inspection. I was quite impressed with his expertise.

Review 117 (2023-02-23 - Rating: 5)
Sunday 02/05 my old furnace caught on fire. Luckily no permanent damage to anything but the furnace! Called out Peterman Bros and they went above and beyond to help me get a new system before it got cold again. Above and beyond! Matt and John who helped me get the replacement appointment set up were so caring and so helpful and thoughtful considering the circumstances. I cannot thank them enough.By the next morning I had Jesse and Blake there to remove the old stuff and install the new. They were so nice, respectful and they did a great job adapting my old set up into an up-to-date and more manageable setup. A fantastic experience start to finish after a terrifying and confusing time. I can relax now. Thank you!●UPDATE: Today Brooke and Charity came out to the house for a follow up duct-cleaning. My house was being ridiculously stubborn with nearly every vent cover they removed. They were polite, cheerful and funny through the entire ordeal. They kept at it until they got all the vents conquered and I felt so bad my house was being difficult. I just hope their next appointment was understanding of their delay- definitely not their fault. They were lovely and I recommend them.Overall I have had a remarkable experience with this company. I would recommend them to a friend, family, or coworker. Thank you!

Review 118 (2023-08-31 - Rating: 5)
They were prompt and the technician worked quickly to diagnose the problem. He gave me several options for repair complete with pricing for each and patiently explained each thing. I also like that his diagnostic form was sent to my email so I can SEE what the equipment found. Overall I elected to join an annual plan with them because I liked the care and service.

Review 119 (2023-12-07 - Rating: 5)
We had a pretty serious leak in our main waterline. Justin, Austin, and the rest of the crew from Peterman did a fantastic job detecting the leak and getting the problem fixed. The entire process was smooth and Peterman Brothers and their crew had awesome communication that put our minds at ease. I definitely recommend using their services for any plumbing and heat issues.

Review 120 (2023-02-06 - Rating: 5)
We had a very bad clogged kitchen sink and tried everything. I called Peterman Brothers and am extremely satisfied! The lady who helped me on the phone to set up the appointment was friendly and informative. The plumber who came out, Jake, was amazing. He told us what he would be doing for us today, and answered all our questions. He got our clog out too! He had a bunch of information for us on how to keep this from happening again and what we can do if it does.We are very happy with the service we received and we would recommend them to everyone!

Review 121 (2024-01-03 - Rating: 5)
Justin did an amazing and thorough job. We had water pressure issues and he checked every system and even took showerheads off and clean them out. Excellent individual. Full of integrity.

Review 122 (2023-03-17 - Rating: 5)
Justin is a great guy and wonderful technician. He answered and explained everything to me and all my questions. Very professional.

Review 123 (2023-10-22 - Rating: 5)
Hot water died. Call Peterman around 9am. Showed up by noon. Gave us hour heads-up call before arriving. Tried to jump start our 11 yr old heater. Had tanks available in van. He installed new one by 3 pm. Great service and Justin B was very professional and good. Awesome experience considering the situation. Thx

Review 124 (2023-03-08 - Rating: 5)
Josh was very knowledgeable, courteous and helpful. He gave us several options to resolve our issue, we selected the best one for us, and he replaced the sub pump in about an hour. He took time to explain a few operational features of the new unit, cleaned up his work area, and took professional care of our payment. We were extremely satisfied with Josh and his excellent customer satisfaction today!

Review 125 (2024-05-13 - Rating: 5)
Always a pleasure when we get work done from Peterman Brothers in Lafayette. The technicians are respectful, knowledgeable, and explained everything to me as many times as I needed.

Review 126 (2022-12-07 - Rating: 5)
We have used Peterman for plumbing issues and for furnace maintenance and have been very pleased with the service each time. Repair specialists are extremely knowledgeable and explained step-by-step everything theyre doing. They even show pictures of what they find along the way. We appreciate their professionalism and attention to detail. Our serviceman today was Tommy. He was very polite and very thorough. We will definitely continue to call on Peterman Brothers for future issues.

Review 127 (2023-07-21 - Rating: 5)
Tiffany was very friendly and helpful today. She did an excellent job. She gave me some valuable information on my system, without trying to sell me anything. Gave some quotes for system upgrades that I was interested in. Cant say enough good things about Petermans!Thank You Tiffany!!!

Review 128 (2024-06-26 - Rating: 5)
Fast, thorough, and very professional. Called on Tuesday, had an electrician here on Wednesday. Couldnt have asked for better service.

Review 129 (2024-02-07 - Rating: 5)
Josh was excellent and very professional. He explained every issue with my water heater and explained every option . Josh was very patient, kind and understandingEXCELLENT job Josh

Review 130 (2024-10-25 - Rating: 5)
Service guy arrived on time and was very pleasant to work with.

Review 131 (2023-07-24 - Rating: 5)
From the time my AC unit stopped working, to making an appointment, for them coming and fixing the unit it was all less than 24 hours! Very appreciative for Jacob D. and his professionalism and knowledge. I will definitely be using Peterman Brothers in the future!

Review 132 (2024-06-21 - Rating: 5)
TJ is awesome! He explained everything and did the immediate work to get us cooled down.

Review 133 (2024-01-22 - Rating: 5)
Nicole came in assessed the problem the best she could! She was willing to work with us on what we needed to do! Happily rescheduled for us to take care on a day the worked better for us!

Review 134 (2024-02-06 - Rating: 5)
The guys do a great job. It is nice that they take the time to explain the issue and how/why they are fixing it. Bill was especially helpful the last time he came out to fix a plumbing issue.

Review 135 (2024-05-14 - Rating: 5)
TJ did a thorough review of our HVAC system and coming up with a range of options for us to consider. Informative and professional.Thanks!

Review 136 (2024-06-25 - Rating: 5)
TJ was great and very informative. Thanks for getting here so fast and taking care of us!

Review 137 (2023-07-14 - Rating: 5)
This was my first time using Peterman Brothers service. Jacob D was very professional and knowledgeable and on time. He came in and fixed my Air conditioner quickly and explained my options throughly. I am happy with his service and Peterman Brothers.

Review 138 (2024-07-17 - Rating: 5)
If you want a company that cares call Peterman! We have had Peterman out for several things over the years. Our latest interaction was another great experience. Lexxis in the plumbing department came out and took great care of us. Flushed our tankless water heater and let us know several things to keep an eye on in the future. She was respectful of our home and was extremely professional. If you have a plumbing issue ask for her!

Review 139 (2024-12-10 - Rating: 4)
Expensive, but they made sure the job was done and done right.

Review 140 (2022-07-29 - Rating: 5)
Had a great experience working with this company. Called and got scheduled right away for someone to take a look at our clogged kitchen sink. The next day we had someone to work on it and give their expert option. Everyone I came into contact with was very friendly and professional. We eventually had to jet our sink and Sam was great to work with. I never felt pressured to do anything and they have very fair prices. They even gave me a deal! Highly recommend and will continue to use them for any future issues we have.

Review 141 (2022-10-14 - Rating: 5)
TJ did a great job today! I’ve always had a great experience with Peterman and today was no exception. He explained my issues thoroughly and was friendly and professional (even gave my dog a treat). I highly recommend them to anyone!

Review 142 (2023-11-03 - Rating: 5)
Tiffany Camplin was lovely to work with! She was super friendly and attentive! I felt like she gave me and my home 100% of her attention. She was professional and kind!

Review 143 (2024-04-12 - Rating: 5)
Lexxis and Austin did a great job and providing quality customer service. They were able to help me get to the root of the drain problem in the home.

Review 144 (2024-02-26 - Rating: 5)
Tiffany Camplin, the representative that came to complete the annual service on our furnace, was amazing. She was polite, professional, and knowledgeable. Highly recommend this company!

Review 145 (2023-11-02 - Rating: 5)
Travis and Jacob both very polite explaining everything very well. Travis did great I signed the service agreement and changed my heating and cooling maintenance to your services. Quick response time.thank you

Review 146 (2024-04-03 - Rating: 5)
Due to my own clumsiness, our pvc PRV tube broke off of our water heater the other night. I had no idea what it was originally, and I was in a panic.Peterman Brothers answered my 10pm frenzied call with grace and got their technician Josh out first thing this morning to replace the pvc tube with a copper one.A big thank you to Josh, the kind lady who answered my call, and Peterman Brothers for being there!

Review 147 (2023-07-06 - Rating: 5)
Had the great pleasure of meeting Shawn V, Layne P, & Andrew S today! They drove two hours to fix sewer pipe! Very kind, courteous, & hard working men!! I truly appreciate them & all they did today!! They are keepers!! They deserve a raise!! All they did & in this heat!! Thank you so much!! Dawn Cooley

Review 148 (2023-05-20 - Rating: 5)
Jacob Day was very helpful and thorough on the issues we were having with the AC unit. Explained in detail. Took his time and discussed the best options for us to move forward. Very professional and courteous.

Review 149 (2024-11-26 - Rating: 5)
Peterman Brothers always provides exceptional service. Every technician we’ve ever had at our home for HVAC and plumbing is courteous and knowledgeable. I highly recommend!

Review 150 (2023-02-17 - Rating: 5)
Brandon was very nice and knowledgeable during our recent appointment/estimate. He walked me through a lot of details and answered my many questions! I have not used Peterman for any installation/repair services to this point. I will update this review when/if that occurs.

Review 151 (2022-04-06 - Rating: 5)
Very professional and courteous. Great customer service. Communication is excellent - heads-up call when technician is on the way over, text with a picture of the technician so you know what they look like... above and beyond! Our tech (Jibrail) was very polite and kind as well as knowledgeable. He went right to work and explained what was going on. I would recommend this company to anyone.

Review 152 (2024-03-28 - Rating: 5)
I appreciate all the help. Justin was very nice and got stuff done. I would recommend this company anytime. Will be using them again in the future.

Review 153 (2024-06-06 - Rating: 5)
Justin was very professional and explained all of our options. Highly recommend him for a plumbing issue.

Review 154 (2022-06-21 - Rating: 5)
We were very happy with the services we received from Nick today. We originally had our appointment set up for Thursday but due to a cancellation we were able to get an earlier appointment. Nick was very professional and explained our problems very well. Nick serviced our air conditioning and now we can cool our house on this 94 degree day. We were so pleased with Nick and Peterson Air conditioning that we are now on a yearly AC checkup with them. I would recommend Peterson to anybody that has AC-heating issues.

Review 155 (2023-03-14 - Rating: 5)
3-14-2023 Jake Arthurs visit today was very helpful. He went above and beyond and gave great explanations. We feel that our drains have never been better!Thank you Jake and Peterman brothers!10/24 Brandon came and installed our humidifier today and he did a great job. Thank you Brandon!Brandon did a great job to share all of our options. I learned a lot and have a good understanding that I did not have before. We will be happy to use Brandon again.

Review 156 (2023-09-06 - Rating: 5)
I called Peterman Brothers for service on a kitchen sink clog. They sent a serviceman (Jake) the next day and he took care of me and flushed it right out. Very professional and knowledgeable. I will be a returning customer at Peterman!

Review 157 (2024-02-18 - Rating: 5)
11/04/2022: Brandon came back today and fixed the furnace. Fast and friendly!Brandon was super friendly and did a fantastic job explaining everything as he worked!12/29/2022: Logan and David were out today to clean the ducts. They were both very friendly and professional. No messes left behind!02/14/2024: Check on plumbing today. Very friendly!

Review 158 (2023-04-11 - Rating: 5)
I originally had Peterman Bros come out for an estimate for a review and an estimate to have work done. While checking my water pipes under a sink they found a leak and promptly notified me of a clog and the repair that needed to be done. While also checking for the original estimate of a water conditioner install it was noted that I had a tank not installed correctly! I have contracted them to run vent piping, water conditioner and water softer install! They scheduled me for the same week and made it super convenient for me to have the work done on a day I have off. I just cant say enough good things about their knowledge and professionalism. Thanks so much Peterman Brothers for your awesome service!

Review 159 (2024-12-13 - Rating: 5)
My repair was done quickly and now my sink and dishwasher are working good as new again. Thank you

Review 160 (2024-04-04 - Rating: 5)
Tiffany was so amazing and helpful! She explained and showed me my problems. She explained step by step and gave me good options to fix my problems

Review 161 (2022-12-08 - Rating: 5)
Logan and David came out to our home and were incredibly professional and personable. They were accommodating to my working from home and worked around my schedule during their time in the house. Some of the nicest people weve had in our home to complete services. Highly recommend asking for them when having this service completed.

Review 162 (2023-09-13 - Rating: 5)
Tiffany helped me a lot with understanding things. She answered all of my questions I had, and she explained things to me and how they work and what her tools and meter she had did. I Highly recommend Peterman Brothers, and Thank you Tiffany!

Review 163 (2023-06-07 - Rating: 5)
I had a broken fuse problem that was fixed by Chad and Jacob. The problem was easy but it took me to call them several times to fix it because the wire replacement was not successfully done when they came first time. That being said, they are really responsive and communicative throughout entire time and they replaced the parts under the warranty for me as soon as possible.I am happy my problem was finally fixed.

Review 164 (2024-06-28 - Rating: 5)
Joshua is very professional and hard working. Explains the scope of work clearly.A good man to meet.

Review 165 (2022-04-19 - Rating: 5)
We just had the best experience buy choosing Peterman Brothers! Josh was a pleasure to talk with explaining all the details for new AC/Furnace. We had no idea we could get this done the very next day! Jesse came with his crew Sean and Clayton right on time. They were very polite making sure I was informed on every detail! They even made friends with my dogs. This crew was professional and they know there trade very well! We highly recommend this company and crew! DeAnna & David Strange

Review 166 (2023-07-24 - Rating: 5)
We had the pleasure of Joshua helping us. Within a day of having an emergency he was here to identify the problem. Gave us several options, a couple of which will save us money. Was very friendly and polite, seemed knowledgeable about his trait, and was down to earth which to me is important when having major plumbing issues and needing direct and honest answers of services. Definately recommend becoming a member as it saves you money from the start and offers quality check ins on all your hvac, plumbing and electric needs along with free estimates on problematic issues.

Review 167 (2024-07-15 - Rating: 4)
Justin was professional and to the point. He evaluated the problem and gave multiple options for how to proceed with fixing it.

Review 168 (2023-10-03 - Rating: 5)
TJ was very professional and explained all options we had regarding our hvac tune up. We love using Peterman brothers and will be taking advantage of their other services we may need in the future.

Review 169 (2024-11-25 - Rating: 5)
Great customer service! Friendly and thorough job!

Review 170 (2024-05-22 - Rating: 5)
5/22/24 - TJ was very professional and kind. He had a cheerful attitude and gave suggestions on how to keep the system running optimally. The repair was completed quickly and the house is cool once again. I could not have had a nicer technician.

Review 171 (2023-09-30 - Rating: 5)
My heating guy is always professional, kind, and educated regarding this field. I feel safe knowing he is looking out for us and keeping things running safe and secure! His personality is a plus! Looking forward to seeing him again! Thanks peterman brothers!!!

Review 172 (2021-10-12 - Rating: 5)
I had Sam come out and fix the sewer backup in was dealing with in the bathroom. He was GREAT! He was extremely thorough and knowledgeable. He was very helpful and explained every step of the process. He also recommended other services and permanent solutions. Peterman Brothers has earned my respect and my lifelong business. Thank you for saving the day, Sam! YOU ARE MY HERO!!

Review 173 (2024-10-16 - Rating: 5)
Our furnace made a loud banging noise yesterday. James serviced our furnace today. He thoroughly checked out everything; cleaned it and made sure it turned off and on properly. No more banging noise. He was very professional and polite. Thank you James!

Review 174 (2023-09-07 - Rating: 5)
I really like working with Peterman Brothers HVAC, they explain all options, quick to respond and do fine work. They may not be the cheapest but I’m confident the work is done well. Technicians are very customer friendly and value my repeated business

Review 175 (2022-12-09 - Rating: 5)
I highly recommend! We got next day service that was professional, on time and clean. Greatly appreciated not having to clean up when I got home. They wore shoe covers in my house too. Five stars all around! Matt made it happen! Many thanks 😊

Review 176 (2023-12-18 - Rating: 5)
Tiffany came over today for our HVAC inspection. She did fantastic and gave me some insights about what’s need to be done. She’s knowledgeable and friendly.

Review 177 (2024-01-19 - Rating: 5)
Justin was great! Very friendly and solved the issue quickly and saved me prolly $100’s. I would definitely recommend them!