Ace Plumbing, Inc.

Located in Lafayette, Louisiana

Address: 105 Four Park Rd, Lafayette, LA 70507, United States

Phone: +1 337-565-2194

Rating: 4.1

Services

Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-08-28 - Rating: 5)
FANTASTIC customer service!!!! Dustin was personable, tenacious and an expert! He did not leave until he was certain the problem was identified and solved. I could tell he truly cares about the work he does! His communication was on-point from start to finish, which is rare these days. I cannot say enough good things about Ace Plumbing Inc and Dustin.Bottom line: HIGHLY recommended.

Review 2 (2024-10-22 - Rating: 5)
Just had my tankless hot water heater flushed out by Roger with Ace Plumbing. Roger is fantastic, thorough and professional. I will definitely be calling Ace again for my annual service and broader plumbing and electrical needs. Thank you Ace and Roger!

Review 3 (2024-08-29 - Rating: 5)
Had another great experience with Dustin at ACE Plumbing. He came promptly to detect gas leaks and replace valves. Dustin worked tirelessly until he located all problem areas and stayed until readings were Code compliant. His diligence is so appreciated. I recommend ACE Plumbing and Dustin for anyone experiencing plumbing issues.

Review 4 (2024-08-22 - Rating: 5)
I Love that Ace Plumbing is a Family Owned Company that has been in business for 35+ Years. When you call day or night you actually talk to a Dispatcher that works for the company. They give you upfront prices and take pride in doing a good Job.

Review 5 (2024-08-22 - Rating: 5)
Our serviceman Roger Roy was very professional and polite and was able to solve our water issues very quickly. He even offered some tips for us to be ready on other items. Will definitely ask for him next time.

Review 6 (2024-08-23 - Rating: 5)
I called a local plumbing company that spent two hours on the job and couldnt find the problem, yet they still charged me for their time... Very frustrated, I called Ace plumbing. Ace sent out a plumber by the name of Roger.. Roger found the problem in the first 10 minutes and had it fixed.. Definitely going to request Roger from Ace each time from this point on..

Review 7 (2024-08-22 - Rating: 5)
Roger is the best! he’s always very helpful in explaining the problems and how to prevent it in the future. Did a great job on our water heater!

Review 8 (2024-08-28 - Rating: 5)
Excellent experience! The plumbers were courteous, efficient, and resolved the problem without any hassle. Will definitely use their services again!

Review 9 (2023-10-28 - Rating: 5)
I recently had to call Ace as I discovered that I had two gas leaks. The woman who answered the phone told me that they were able to send out someone on the day I requested and what each service would cost. They arrived in a timely manner and were very polite and got to work immediately which included crawling under my home. They took care of the entire issue in about 90 minutes and I will always tell everyone what a great experience this was. The cost even included the city coming out to do an inspection where they will arrive again to detail with them! Overall one of the best and most professional experiences Ive had with a plumber! Great job and keep doing what youre doing!

Review 10 (2024-08-29 - Rating: 5)
I would highly recommend Ace Plumbing. Very professional and prompt. They recommended a guy to come and check where the leak was. As soon as he found the leak, Ace was there the next morning.

Review 11 (2024-08-28 - Rating: 5)
Fantastic service! The team was prompt, professional, and fixed our plumbing issue quickly. Highly recommend!

Review 12 (2024-07-10 - Rating: 5)
Great service! I had an issue with my water heater. They showed up quickly and fixed the problem. Haven’t had an issue since. The techs were nice and professional. Would recommend!

Review 13 (2024-08-23 - Rating: 5)
Mr. Roger demonstrated his extensive expertise and provided valuable assistance in resolving our plumbing-related concerns 👍 thank you, Mr. Roger!!

Review 14 (2024-08-26 - Rating: 5)
Definitely will be using this company again. Roger Roy was so professional and very helpful.

Review 15 (2024-01-12 - Rating: 5)
Cannot thank Ace Plumbing enough for the quick response to our issues. Three young men came and tackled the problems. Each of them were friendly, professional and informative, and all done with a smile!I highly recommend Ace Plumbing for any issues you may have.

Review 16 (2024-08-23 - Rating: 5)
I give a 5 star to Aces Plumbing and Roger Roy Very professional work and fast and friendly service .

Review 17 (2024-08-22 - Rating: 5)
Yall need plumbing done I recommend Aces plumbing . The best in town . Fast friendly service .

Review 18 (2024-08-22 - Rating: 5)
Roger fixed all my plumbing needs, when others couldn’t! Very nice and thorough.

Review 19 (2023-11-04 - Rating: 5)
This company is great. Came home from a long trip to a major water pipe leak. ACE came out the same day, major repair completed following day. Excellent service, competent, staff, reasonable prices.

Review 20 (2024-02-10 - Rating: 5)
Very professional, the tech was great!!Pretty good damn sad when Ace plumbing doesnt have anyone on call this weekend. They fixed a leak in December and now there is a MAJOR leak and cant get anyone to call me back

Review 21 (2021-10-13 - Rating: 5)
Very responsive time. I am unsure who performed the work, as my wife was home and I was at work, but within 10 minutes of showing up they were able to fix my drainage issue. Took the time to explain to my wife certain preventative items for our septic tank as well because they noticed a potential future issue. They seemed very knowledgeable and were very professional. Whomever answers the phones is very nice and very responsive.Very good business for your plumbing needs and will key their information for future plumbing services.

Review 22 (2024-08-22 - Rating: 5)
Baw, let me tell ya, when I call, I ask for Kevin. Great service and great guy.

Review 23 (2024-08-28 - Rating: 5)
Great customer service. Very knowledgeable and quality work.

Review 24 (2014-05-28 - Rating: 5)
Everyone you come in contact with at Ace Plumbing is super nice and goes the extra mile to make certain that you are treated with respect. I have been a member of their Aces Club for almost 2 years. Their techs are courteous, clean (even down to the paper booties they put over their shoes when entering my house) and knowledgeable. Every service call has been handled promptly and in a professional manner. They go beyond the norm to ensure that every customer is satisfied with their service. If they are delayed for any reason, they will call to let you know. I would definitely recommend them to anyone who needs a plumber.

Review 25 (2024-08-23 - Rating: 5)
Ace Plumbing did an outstanding job installing our water heater. Dustin Richard was efficient, professional, and made sure everything was perfectly set up. Were amazed with the quick, reliable hot water and highly recommend their services!

Review 26 (2014-06-23 - Rating: 5)
5 stars in every way. After calling 3 other plumbing companies that advertise 24/7 service (one nationally franchised and two local) to attempt to get service on a Sunday evening, Ace Plumbing was the ONLY company able to deliver on their 24/7 promise. I called at 8:15PM, the technician arrived, diagnosed, performed service, and packed up all by 9:15PM. Our technician, Kenneth, was professional and friendly. Job was done promptly and without any silly pricing games. Up front pricing on the dispatch and the service. He also checked to make sure everything was working several times before calling it fixed. Finally, he took great care to keep my home clean when working by slipping on shoe coverings when entering the house. Will call these guys first from now on and not waste my time with the others that claim theyre here to help and do not deliver. Save yourself headaches and call these guys first, I sure wish I would have.

Review 27 (2018-11-06 - Rating: 5)
Dustin and John were super professional and kind. They answered all my questions and explained everything to me fully. They worked hard (till 7pm) to fix my plumbing, but had to come back early the next day. They got it done. I recommend them 100%

Review 28 (2024-08-22 - Rating: 5)
Roger helped me out very good service and a polite guy

Review 29 (2023-04-22 - Rating: 5)
Roger and his assist were very professional, thorough and talked through options. They were able to get our drain unclogged fairly fast and efficiently.

Review 30 (2024-08-22 - Rating: 5)
Great customer serviceRoger is very knowledgeable and professional in the service provided

Review 31 (2022-08-04 - Rating: 4)
I left a negative review that I have edited. I am happy to say that Ace Plumbing did contact me again and we were able to make this situation right. There was a misunderstanding and after they looked into it realized the error. Thank you!

Review 32 (2017-12-17 - Rating: 5)
After finding a small leak under our kitchen sink, my husband decided he could do a super simple valve switch by himself. This twisted piece of pipe was the result as well, as bigger leak than we originally started with. Naturally this was on the weekend so I was expecting to have sell my organs on the black market to pay for the repair and call out fee, but a nice guy named Damien showed up within the hour, quickly fixed the issue, and luckily my husband will live to see another day because we paid MUCH less than I was anticipating.

Review 33 (2024-08-23 - Rating: 5)
Our new fridge needed a water line run, and a guy named Roger Roy came and fixed it. He even noticed a leak coming from the dishwasher and fixed that as well. I definitely recommend him. Ill definitely call him again.

Review 34 (2024-08-27 - Rating: 5)
Such a great company !! One of there employees, Dustin Richard is one of there hardest workers there he’s very efficient with his work very considerate and also takes time and does everything in a timely manner and cleans up after himself . Couldn’t have asked for better worker to come fix my plumbing needs!

Review 35 (2024-10-28 - Rating: 5)
Great service that is timely. Highly recommended.

Review 36 (2024-08-24 - Rating: 5)
Roger has been such a great help thank you so much !

Review 37 (2024-08-23 - Rating: 5)
Roger did a great job with my water heater he listened to my dad about the good ole days and didn’t even complain he was very considerate about the decisions he made during the fix and he even put up with my dad which is an extra star 6 stars to my man Roger!

Review 38 (2018-06-21 - Rating: 5)
Ace was upfront and honest about all work. Our water line to the meter busted due to tree roots and started leaking. Ace was the first to respond and Damion spent a good hour trying to get through the roots to fix the leak. We ended up having to get the meter relocated. Thankfully my husband was able to get LPWW to do an emergency relocate, but we still needed to get the lines ran to the new meter. I called Ace and Damion was nice enough to come back out with his coworker the same day and not leave until they had it done so our family would not go without water. You never know how much you need water until you are looking at not having it for a couple weeks! Thanks for all the hard work guys!!!

Review 39 (2016-12-12 - Rating: 5)
Had a water leak meter spinning .I called Ace . They sent me a well respectful professional (Mr Chris B) who listen to my problem unlike all other companies that was pushy and tried to down talk Ace to get sale.He came out and charge small fee to access the problem. Had 2 options also went into detail about both jobs. HE also brought Co worker (Jerimahi ) to help I NEVER IN MY LIFE HAD A JOB DONE WITH GUYS THAT STAYED POLITE AND PROFESSIONAL THE ENTIRE TIME THEY WERE THERE FELT LIKE FAMILY

Review 40 (2024-08-27 - Rating: 5)
Technician always makes the experience a pleasure and is knowledgeable in this area

Review 41 (2013-09-06 - Rating: 5)
Blaine at Ace Plumbing was awesome - took his time, was patient and helpful, and did a great job helping me set up my portable washer. Very reasonably priced, would recommend!

Review 42 (2018-08-25 - Rating: 5)
I Recently had Matt the electrician at my home. He solved the mystery immediately for a light in my hall bathroom that gave me problem for years & changed an outlet under my carport that now is available for all my outdoor projects. I highly recommend Ace Plumbing & Electric.

Review 43 (2012-07-27 - Rating: 5)
We love them. they are honest and do great work. I like that they will give you an exact price before they start work so you arent caught off guard with an unexpected fee. Service technicians are very friendly too.

Review 44 (2024-08-22 - Rating: 5)
Great company, fixed our problem quickly.

Review 45 (2024-08-23 - Rating: 5)
Very professional customer interaction. My sewer lines burst so I called ace plumbing and within hours they was there to get my pipes back flowing again thbk u ace plumbing and Roger Roy

Review 46 (2024-08-26 - Rating: 5)
Great people and great service! Highly recommend!

Review 47 (2024-08-24 - Rating: 5)
Roger knows his stuff! Highly recommended!

Review 48 (2021-01-30 - Rating: 5)
Dustin Richard!!! 10/10 Service, Courtesy & Timeless! Would recommend and will be using Ace Plumbing for future projects! I have ZERO complaints and $$$ was on point!

Review 49 (2024-08-22 - Rating: 5)
Recommend Ace Plumbing fast and quick service!

Review 50 (2012-09-06 - Rating: 5)
Several weeks ago we used Ace to fix a leak in the bathroom. We were given the price in advance and the technician was great to work with. Great service!!

Review 51 (2024-08-30 - Rating: 5)
Great customer service, very professional!

Review 52 (2024-08-22 - Rating: 5)
Amazing service and communication!

Review 53 (2021-05-16 - Rating: 5)
Came within hours after calling that I had a pipe that was broken. Very happy I called them and will definitely be calling them next time I need any plumbing repaired

Review 54 (2024-08-22 - Rating: 5)
Does a great job great prices

Review 55 (2016-03-08 - Rating: 5)
Second time having to call Ace Plumbing, service techs are so professional and honest....explain everything before they do it, give you options and prices...so thankful for a honest service company...thanks again AceGwen

Review 56 (2024-01-24 - Rating: 5)
Prompt. Efficient. Friendly. Good value. I’ll be calling them for the next plumbing issue

Review 57 (2024-08-28 - Rating: 5)
Wouldn’t use anybody else !

Review 58 (2024-08-25 - Rating: 5)
Great customer service

Review 59 (2023-06-23 - Rating: 5)
Very quick and efficient. Will always use them

Review 60 (2023-03-05 - Rating: 5)
Thanks ACE great job fixing my plumbing issues. They were professional and answered all my questions.

Review 61 (2022-06-16 - Rating: 5)
Ive never used another plumbing service. The 8 years Ive owned my homes, Ive only called them and they deliver everytime. Professional and quick.

Review 62 (2014-01-17 - Rating: 5)
EXPERT CUSTOMER SERVICE! These guys were amazing! The guy was super nice and took the time to explain everything he was doing. He also identified a future situation that I will most likely have to deal with in 6 months or more but with no pressure to buy or pay to have those services done immediately. He even cleaned the floor and swept my kitchen when he was done! Overall their staff is courteous and polite!

Review 63 (2021-09-15 - Rating: 5)
Ace plumbing helped us install new faucets in our bathrooms. Great service and very professional.

Review 64 (2012-08-20 - Rating: 5)
We hired Ace to fix a faucet on our tub that had ruptured. The initial service call went out on a Sunday. We understood from their dispatch person that the fee would include a Sunday charge. When the plumber got there, he explained the situation and then instead of charging us to replace the faucet, he capped the faucet so that he could return on a weekday (at a lower cost versus the Sunday hourly) to fix it. In addition, he took the faucet warranty with him so that they could see if they could get the part covered. They returned two days later, fixed the faucet on the tub, installed cut off valves, and treated our home as if it was their own. The upfront pricing was met and not exceeded. We love the $10 coupon we get plus their customer service folks were brilliant!!! In the future, if we have any plumbing needs, we will be calling Ace.

Review 65 (2013-04-03 - Rating: 5)
My experience with Ace Plumbing has always been excellent! 2 weeks ago I called them for a pipe that burst in my backyard. The service technician that came out was very professional and friendly. He was able to detect exactly where the leak was and repaired the pipe in a timely manner. He also took time to show me exactly what the problem was and exactly what needed to be done to repair it. They always have upfront pricing so there are never any surprises. Excellent service, with friendly and knowledgeable staff...Ace will always be my 1st choice!!!

Review 66 (2017-07-12 - Rating: 5)
I could not have been more pleased with my service experience. The technician was very nice, wore shoe protectors, and gave us a price before he started working to repair the situation. He also kept us informed as he was resolving the problem. The work was guaranteed for 30 days. Within that time frame, we had the same problem come up again, although for different reasons; nonetheless, the company did not charge us for another service call. The company also phoned a few weeks later to check on things and to see if we were pleased with the work done, which, of course, we were! I definitely recommend this company!

Review 67 (2017-02-08 - Rating: 5)
Ace arrived quickly. Service rep Damion was very helpful and quick. Li ke his work ,

Review 68 (2013-09-18 - Rating: 5)
We had a leaking pipe in our front yard that caused the water company to turn off our water. Chris responded to our call in about an hour and spent the next four hours digging his way to the pipe and getting it fixed. They were upfront with the prices the whole time, and saved me from being without water for a couple days. Id called other companies and no one could get me in until the next day or more. Chris was polite and an excellent worker. He was able to localize the problem so as not to disturb too much of my landscaping. Id definitely recommend ACE to anyone.