Pristine Plumbing- Kent

Located in Kent, Washington

Address: 11216 SE 223rd St, Kent, WA 98031, United States

Phone: +1 253-785-3857

Rating: 4.5

Services

Identifies as veteran-owned
Online estimates
On-site services
Language assistance
Wheelchair-accessible seating
Assistive hearing loop
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Appointment required
Cash only
Credit cards
NFC mobile payments
Credit cards
Free of charge street parking
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-03-24 - Rating: 5)
Amazing Work! Its such a relief to have found a good plumbing company. Jesse did a great job clearing my deeply clogged kitchen drain. On top of that, he was able to fix my old leaky pipe in a way that avoided any costly repairs. Very honest and upfront service! Im very glad I picked Pristine Plumbing :).

Review 2 (2023-06-05 - Rating: 5)
Pristine Plumbing did an excellent job replacing a pipe and putting in a new line. They were recommended and Nick, Josh, Kyle and Jesse all did professional work. They responded quickly and were very easy to work with. Thanks to all of you!

Review 3 (2022-05-10 - Rating: 5)
One of the toughest things about managing a restaurant for me has been finding good help when something breaks down that I dont have any expertise in. Plumbing is definitely one of those areas, so I was relieved when I found Pristine Plumbing. Their customer service was excellent, they were super responsive, and reasonably priced. The thing that was the best for me was that everyone was so personable and didnt make me feel stupid for asking questions, and also made me feel like I wasnt getting taken advantage of. In particular, Nick, Jessie and Olivia were all wonderful! We will definitely be calling Pristine again!

Review 4 (2021-09-10 - Rating: 5)
Have you ever been in a situation where you had to do a search on Google to find a professional? That was us. Such an anxious feeling. We called Pristine Plumbing after reading their reviews and we have to tell you, what a great company that we decided to trust with our house. We just bought a 53 year old home that turned out needing a whole new replacement of plumbing. Not what we were planning but the staff talked us through what needed to be done for our peace of mind for our future in our forever home. The guys who did the work are so knowledgeable and professional. They made us feel very at ease throughout the whole process. Do yourself a favor and look no further for your plumbing needs. This is the company to call. You will be in good hands. Thank you Raven, Dan, Nick and Olivia. We are so excited to finish moving in knowing our plumbing issues are solved.Sincerely, The McKenzies.

Review 5 (2020-10-06 - Rating: 5)
Big thank you to Pristine Plumbing for helping us out with a leaky pipe that we found in the crawlspace of our new home. Olivia was very helpful getting everything set up over the phone and Matt & team were wonderful in explaining our options, offering us a fair price for the work we were having done and getting the work completed as planned. I also appreciate their patience with all my questions! As a first time home owner of an older home it is reassuring to know I have Pristine Plumbing a phone call away to help us out with any future needs we might have. Thanks again!

Review 6 (2024-07-09 - Rating: 5)
We had a slow leak in our main water line to our home. Nick came out & explained what they would do to fix and repair it by boring underneath our driveway and put new pex piping and connect to our home shut off valve. He was on time for the estimate and the day of the job. Nick, Jessie and the crew were awesome. Olivia at the office was very responsive everytime I had a question. Nick is a busy guy but he made sure everything worked right & done right. I called around for other bids but they were the best price. I will refer them to my friends & relatives & use them again in the future for any plumbing needs.

Review 7 (2021-06-24 - Rating: 5)
Thank you to Nick and Pristine Plumbing. Needed our dishwasher drain pipe re-routed. Scheduling with Olivia was a breeze and Nick was on-time, quick, and provided a quality service. Pristine was polite and communicative the whole way through and their quote was on-target. Would recommend!

Review 8 (2023-06-11 - Rating: 5)
PSE came out to our home to check out a gas leak. PSE was not able to fix the problem but recommended Pristine Plumbing. Jessie was here in an hour and took care of the problem lickety split. He showed us exactly where the gas leak was coming from. I highly recommend Pristine Plumbing. I would use them again in a heart beat👍

Review 9 (2020-10-14 - Rating: 5)
What a great relief to find an honest plumbing business. After calling around popular commercialized plumbing businesses and getting rude service and astronomical price quotes, I was frustrated and burnt out! So I reached out to our neighborhood community chat plateform and a neighbor recommended Pristine plumbing. I now owe my neighbor many thanks! First when you call you are in contact with an actual human! Olivia was the sweetest and so real she broke down the process and made sure I knew nothing would be charged until an in person estimate was actually done. So no weird fees for even having someone come look! Then Matt came out he texted me well before my appointment to let me know his time of arrival. When he showed up he was so kind, thorough, and cleaned up after himself throughout the entire process. My puppy didnt even bark at him so you know he is a good person. He took out old and installed new toilets upstairs and downstairs with ease. Our toilets look great, feel sturdy to sit on and I am looking forward to the reduction in my water bill by having a professional fix my silent leaky toilets. Use Pristine Plumbing! I know I will continue to! *ps totally not paid by or receiving complimentary services for my review! Just honest feedback!

Review 10 (2021-04-06 - Rating: 5)
After a long 3 month process of getting my refrigerator fixed, I was told that the copper water tubing for the water was kinked and needed to be repaired. Pristine plumbing was able to get a tech out to my home within a week! When Travis showed up he immediately saw that the work was not done up to code. Rather than him just doing a quick fix he went above and beyond to ensure that his repair was done properly and to code standards THE SAME DAY! Very happy with their service. Thank you!

Review 11 (2023-03-17 - Rating: 5)
Nick was here promptly, listened to our problem, found the issue and fixed the leak quickly. He was so friendly and knowledgeable, we will definitely call again if we have any plumbing problems!

Review 12 (2020-08-20 - Rating: 5)
I had the pleasure of working with Matt from Pristine Plumbing. My morning was so stressful, I tried replacing a shut-off valve, but it continually leaked. now we were without fresh water for my wife and three children, water was leaking continually underneath the kitchen sink. The kitchen was a mess. I didnt know what to do. When Pristine Plumbing was called, they got someone out to my house far EARLIER than I expected, and within a short time he had located and fixed the leak - I wish I had called them first! They were so very professional, courteous, and quick to respond. Thank you so much for taking care of this plumbing problem - everything turned out pristine.

Review 13 (2024-06-20 - Rating: 5)
They spent quite a bit of time looking and listening and explained my problem clearly and did not accept any payment! Definitely will use this company again!

Review 14 (2020-10-09 - Rating: 5)
Pristine Plumbing...I cant say enough good things about them. I had to get my reverse osmosis water filter system adjusted and Nick was able to do it without using any of the extra water piping I thought that I needed to get the job done. Olivia is so great, very friendly and efficient at getting the help that I needed and the right person to the job too. Thank you SO much!!

Review 15 (2020-07-20 - Rating: 5)
Matt was very prompt in his response and in making himself available to get the job done. He was friendly and courteous and efficiently finished the job. He covered everything well so as to keep our home clean. We were very satisfied with Matts work and will recommend him to others.

Review 16 (2022-01-13 - Rating: 5)
The Pristine crew is great. We worked with them through Fidelity to replace our water heater. They were quick, responsive and understanding of our needs. Thank you!

Review 17 (2020-10-14 - Rating: 5)
Very professional, knowledgeable and reliable. Matt and Nick replaced my water heater and will be back to fix my gas furnace. I’m very pleased and would recommend this business to anyone looking for excellent service. I’d be happy to call upon them again in the future for any more needs my home may have. Thanks guys! We appreciate you.

Review 18 (2021-07-22 - Rating: 5)
Amazing company to do business with. My first experience with them blew me out. Their professionalism, punctuality by briving 74 miles to get to my home, quality of the deliverable and I can go on. I am totally impressed with this company and would not look for any other plumbing company for my future needs. Scott and Olivia..you guys rock!!!!

Review 19 (2020-12-08 - Rating: 5)
We had a leaking faucet. Matt came in on-time and quickly fixed the leak. He was professional, quick, and super kind. Great communication and service overall. Highly recommend

Review 20 (2020-09-03 - Rating: 5)
Matt did a great job; he was both professional and friendly. He also took the time to explain what needed to be done now and go over possible future concerns. We will definitely utilize his services again.

Review 21 (2021-12-17 - Rating: 5)
These guys are professionals, They came in early and fix my ao smith water heater. From scheduling it to the Technician that came here. Someone actually answer their phone or call you back. Technician was direct, and got it done quickly. Great customer service.

Review 22 (2021-08-10 - Rating: 5)
Prestine plumbing has helped us twice now. They are very responsive, have great customer service and detail oriented in the work they perform. I highly reccomend them if you have plumbing needs.

Review 23 (2020-09-29 - Rating: 5)
Matt is very knowledgeable and figured out right away what was causing the issues with my sink. I couldn’t be happier with the quality of his service! Would definitely recommend.

Review 24 (2020-10-12 - Rating: 5)
He did quick work and was able to answer questions about future projects and even gave a quote on the spot.

Review 25 (2023-06-05 - Rating: 5)
Josh was fantastic. Professional and got the job done fast!

Review 26 (2023-07-25 - Rating: 5)
Pristine Plumbing did a fantastic job on some seriously clogged drain pipes in our 1960s Renton home. Water was backing up into the kitchen sink and had previously flooded into the garage (which is always great...)The plumber, Jesse, called ahead to advise he was close, showed up exactly on time, was polite, professional, explained the processes of everything he was going. He even left the kitchen cleaner than he found it! He really was a rockstar and got us all set up. I could not be happier with our experience and would not hesitate to call Pristine Plumbing for any future plumbing needs. Highly recommended.

Review 27 (2023-05-27 - Rating: 5)
Joshua Campbell from Pristine helped in detecting 2 separate source of water leak under kitchen sink. He directly worked with our home warranty company to get authorization for replacement some items and fixed others. Within 2 hours he fixed the issue. Scheduling was easy too. Overall good experience 👍

Review 28 (2021-02-05 - Rating: 5)
They were nice, professional, knowledgeable, and showed up on time. They did great work.

Review 29 (2020-08-12 - Rating: 5)
Matt came out to do a repair on our garbage disposal. Did a tremendous job, even pointed out some stuff to recommend on replacing. Works great and our sink drains like brand new. Definitely recommend.

Review 30 (2020-09-28 - Rating: 5)
Matt was fantastic! He helped us change our water relief valve on the hot water tank. He also helped us repair a wobbly kitchen sink. He was very responsive and communicated clearly. He explained everything very well. Will definitely use this company again.

Review 31 (2020-07-04 - Rating: 5)
Very professional. Service was top of the line. Will definitely use them again in the future.

Review 32 (2020-08-07 - Rating: 5)
Omg the owner was EVERYTHING very professional / clean / quick i will be a customer for life dedicated to his job this man came with a torn acl and a boot on the other leg.. ..and he was easy on the eyes too ladies..lol :) but this comapny is the bomb

Review 33 (2023-06-28 - Rating: 5)
THEY’RE THE BEST!!!!

Review 34 (2020-08-28 - Rating: 5)
I had initially issued a claim with my home warranty company, which brought Matt to my house. The work ended up not being covered by my policy, but Pristine gave me a good deal and really did good work.