Beacon Plumbing, Heating, Electrical & Mechanical Inc - Kent

Photo of Beacon Plumbing, Heating, Electrical & Mechanical Inc - Kent

Located in Kent, Washington

Address: 8611 S 192nd St, Kent, WA 98031, United States

Phone: +1 253-893-0035

Rating: 4.7

Services

  • Online estimates
  • On-site services
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrical installation service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Mechanical contractor
  • Septic system service

Photos

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    Tony and Vickor were absolutely awesome. Super professional and efficient.We had a duct come off of its vent because the supports that held it in place broke. They fixed the issue and the cause of the problem. We had them go ahead and do all of the ducts so this wouldnt happen again.This is not the 1st time we have used Beacon, and wont be the last. Thank you so much!

  • Review 2 (2024-12-20 - Rating: 5)

    I had a crack in the tank of my toiletā€¦ not sure what happened but it needed a quick repair. I called Beacon Plumbing and got Robert and Bobby to come fix the issue in a quick and professional manner. They were able to show up within a few hours and they fixed the toilet within an hour. I hope I donā€™t have another plumbing issue soon, but if I do- Beacon did a great job! They even helped bring a heavy toilet upstairs and took the broken one out for me. Highly recommend.

  • Review 3 (2024-09-18 - Rating: 5)

    Jesus and Freddy came to my aid when I detected a gas smell coming from my furnace. They worked hard to find a solution for me and to make my home safe again. Thank you so much for your quick work and help!!! I will be calling Beacon Plumbing for all of my plumbing needs in the future. I highly recommend them for your service needs as well.

  • Review 4 (2024-11-17 - Rating: 5)

    Always prompt and professional service. David C. was recommended by his own coworkers who came out for the initial inspection for a septic issue years ago. They said ā€œhe gets it done.ā€ and thatā€™s exactly what happened. Admirable work ethic, he worked till late in the cold and rain till the problem was resolved, making improvements along the way, and explaining to us what happened. We just had the good fortune of David Cā€™s help again for another septic issue and got the same quality service. When the hydraulics on their backhoe failed, he called in an outside service in attempt to repair a broken linkage so he could keep working. And when finished, he clean up, removed debris, and even brought in some bark to cover up the digging. Would recommend Beacon to friends and family for septic issues.

  • Review 5 (2025-01-09 - Rating: 5)

    Tony & Victor were super helpful to us. Our new furnace stopped working and they were able to take the time to identify the issue as well as help with identifying and scheduling a fix!Edit: we just had a new ductwork done by Tony and Victor and they did an incredible job! Our old ductwork was in bad shape and now it looks 10/10. They are so professional and left everything even better when they left. Would highly recommend

  • Review 6 (2025-01-05 - Rating: 5)

    Eric C came by on a Sunday and was able to install a new water heater in 2 hours. He was very knowledgeable and did a great job and was very easy to work with. I appreciate his help and support with this installation.

  • Review 7 (2024-12-12 - Rating: 5)

    Luis and Ray make an amazing team. We are doing the gove permanent lighting and need multiple outlet sources. They came to our house, found a solution and figured out a game plan. Hands down so happy we choose them for our electrical needs in our home and very pleased with the services Luis and Ray are providing. They have great customer service skills, extremely friendly and hands down the perfect team. Those 2 deserve a bonus or raise! Highly recommend this company and Luis and Ray to others!

  • Review 8 (2024-05-07 - Rating: 5)

    Oh boy, were we freakin! When our hot water system completely failed and emptied all the systems hot water into our mechanical room, a call to Beacon was in order. Once contacted the response was quick and the solution swift. A follow up visit was required for pump repair. Unfortunately, parts for our circulation pump were not readily available. Our service tech, Josh, did a great job keeping us updated during the waiting period. Once received, the parts were installed same day and now our system is running at 100 percent. During a busy Alaska cruise season, we are happy to know that our hotel guests will not have to take cold showers. Hats off to Josh and the team at Beacon. You are great partners in keeping our hotel well maintained.

  • Review 9 (2024-07-02 - Rating: 5)

    Tim and the dispatcher were quick to get us in. Tim was amazing quick and so very polite . I would recommend them to anyone who needs help with their plumbing and or bathroom remodel help. Twice in a row they saved the day!

  • Review 10 (2024-12-03 - Rating: 5)

    Had Tony and Victor were here today, and once again did an amazing job! They were here so quick and fixed our heat right up. I will always recommend and appreciate them!

  • Review 11 (2024-12-30 - Rating: 5)

    Tony and Victor did a fabulous job. They did more work than they expected and the house is nicely warm now. They checked the system before they left and reset it for.us.

  • Review 12 (2025-01-07 - Rating: 5)

    What to thank Bryan and Jimmy for taking care of my dadā€™s plumbing issues. Great communication. Bryan brought in Jimmy to help and finished the job. Thank you so much guys.

  • Review 13 (2024-11-01 - Rating: 5)

    My first interaction with this place was great. I had a bathtub that would not stop leaking. I did not know what I was doing and followed some steps from online and got stuck. I called beacon to help finish what I had started. Instead of coming in and stealing all the glory and finishing off the little bit that needed to be done, the gentleman informed me that I was almost finished instead of doing it himself and charging me a ridiculous amount of money. He walked me through the steps. So I could do it on my own to help me save money. I had almost fixed it, and he was nice enough to walk me through it. Only charge me the fee of going out there. I will definitely call this place again very kind.

  • Review 14 (2024-08-31 - Rating: 5)

    Tony and Victor were great to work with! Both were very kind, professional and quick with their service. Tony especially provided great suggestions, options and feedback. I would highly recommend them for your plumbing and heating needs!

  • Review 15 (2024-08-24 - Rating: 5)

    Tony and Victor came out today and thoroughly inspected my entire plumbing setup and were incredibly helpful identifying, and and resolving the issue. From the time I called, they arrived within 90 minutes, and had as much knowledge and expertise as any plumbers I have ever met. Their customer service is amazing and I highly recommend their services!

  • Review 16 (2024-09-12 - Rating: 5)

    When our furnace failed, Tony came out promptly to help us get a new furnace installed. He went over our options and provided a clear estimate. His team worked efficiently and were also extremely kind and considerate. Top notch customer service!

  • Review 17 (2024-09-18 - Rating: 5)

    Beacon Plumbing was fantastic! I wish I could leave more than five stars. Their team, lead by Troy, arrived exactly when they said (and literally less than 15 hours after I reported a major plumbing issue in the evening the day before)! They were professional, experts in the field, and found and FIXED my problem within a couple hours. HIGHLY RECOMMEND them if you ever need an fantastic company to help you deal with major or even minor plumbing issues.

  • Review 18 (2025-01-03 - Rating: 5)

    Tony & victor were awesome. They came to look at our furnace and heat pump and were super patient and understanding, answering all of our questions.

  • Review 19 (2024-10-10 - Rating: 5)

    Robert and Bobby came to my home to diagnose a heating issue with my furnace. It wasnt making any heat. They were kind and professional. I got a thorough explanation of the issue and how to solve it. Robert followed up with me every day over the course of several days to help make sure the issue was resolved. Very friendly folks!

  • Review 20 (2024-10-28 - Rating: 5)

    Tony and Victor came to check our system on a weekend evening. They were thorough in diagnoing the problem and giving us choices to repair vs replace. We got it all taken care of and replaced with a new unit first thing on Monday morning! Funny, but professional people! Recommend them highly!

  • Review 21 (2024-12-09 - Rating: 5)

    Quick response (same day even), friendly and knowledgeable. Our tech explained everything along the way, from assessing the initial issue and possible fixes to getting the work done to fix the problem then and there. I would use them again!

  • Review 22 (2024-01-19 - Rating: 5)

    I called another plumbing company before Beacon and they never returned my call or texts.I called Beacon and immediately received an appointment for the following day. Zadrian arrived on site and worked the entire day and into the evening. He helped us make sense of the multiple water lines coming into our house and then repaired a burst pipe, reconstructed some shoddy internal plumbing that was dangerous, and fixed a leaking shower.The plumbing Zadrian replaced now looks professional and well thought out with insulation, straps, tie downs, and zip ties securing and supporting everything cleanly. Zadrians combination of great personality, work ethic, and attention to detail are something rarely seen in such massive quantities in any service industry.Zadrians work is enough to make any customer loyal. Ill be calling Beacon for my future needs.

  • Review 23 (2024-08-28 - Rating: 5)

    My family had problems with our main water valve leaking. Tim and Juan came late on a Friday evening to get our home back in working order again. I was impressed with how efficient, capable, and professional they were. Thank you for all of the help!

  • Review 24 (2024-07-04 - Rating: 5)

    Gabe and Zach were absolutely amazing during our service for an accidental overloaded outlet. They were able to provide same-day service (within the hour!), great communication, and were efficient upon arrival. Gabe was especially meticulous in his craft, they were both very knowledgeable and gave us lifesaving tips/suggestions on home improvements. They are a very impressive and talented duo! Would definitely seek their services again in the future.

  • Review 25 (2024-12-06 - Rating: 5)

    Tony and Victor were fantastic! Identified the problem with my furnace right away and worked out a great price for the repairs. Excellent work!

  • Review 26 (2023-06-09 - Rating: 5)

    On Wednesday, May 31st I called Beacon for a hissing pipe in the walls.Will and Alex came shortly and not only found the our leak but replaced the pipe the same day.They made sure that we were able to get the photographs and other evidence for our insurance claim.We werenā€™t given the runaround or anything. Honest, straightforward, no nonsense. Weā€™re so grateful. Whatever they make is not enough.This is the quality of service you want when looking for a plumber.Will, Alex, and the lady who had received the phone call (forgive me, I am unable to recall her name) were super kind and understanding of the delicate family situation that we are in.I am 110% satisfied and I will be recommending Beacon to anyone who may require these services.Thanks so much!

  • Review 27 (2024-08-15 - Rating: 5)

    Tony and Victor came out for our make-up air project. Heā€™s very professional and took care of everything for us so well. 100% would recommend!

  • Review 28 (2024-08-21 - Rating: 5)

    Tony and Victor saved the day. Beacon plumbing is awesome they got my A/C installed. Im am ready for next summer. Thanks to Tony and Victor. Im not freaking because I call Beacon thanks for all the hard work guys.

  • Review 29 (2024-07-12 - Rating: 5)

    Amazing experience. Techs were very professional and explained everything very well. Zach and Gabriel were great in everything they did and always went above and beyond to make sure we were happy and satisfied with everything. I highly recommend for any electrical needs. Thank You Beacon!

  • Review 30 (2023-11-07 - Rating: 4)

    I had an all around good experience with this company. I had a total repiping and bathroom installed. Today they came back as scheduled to set the toilet and pedistal sink. Jimmy and Jontae came in as scheduled, awesome attitudes and big smiles. This company was very patient as it took a min to get the walls back. I will continue to do business with them from this point fwd!! THANK YOU ALL for handling my old house with care .

  • Review 31 (2024-09-07 - Rating: 4)

    Service was fast and technicisons were friendly. Jesus and Alfredo got the job done. Although, it seemed REALLY expensive and I didnā€™t love the request to write my original review in front of them (for $25 off).

  • Review 32 (2024-11-03 - Rating: 5)

    Robert and Bobby has done a terrific job. They were very knowledgeable and helpful in every way. I recommend them for anyone having plumbing issues

  • Review 33 (2024-04-17 - Rating: 5)

    Mike & Matt did a great job driving a large and complex job to completion, and particularly finishing it out at what I expect it significant cost to Beacon when we had reached the limit of what we could pay. We called Beacon on a Sunday when a toilet backed up in our house, and they responded quickly. After much investigation that day it turned out that the side sewer line from the house had failed. They showed this to us, and we knew of this potential issue from when we had remodeled the house 7 years ago. They gave us options for tactical or a more permanent fix, and we decided to go ahead with the permanent fix. This involved them lining the pipe out to the street. After multiple attempts, that kept failing out near the street, and they determined that our side sewer line was joined by another line with a steady stream of water flowing through it, so they couldnt get the liner to expand & cure properly. At this point, to fix it they had to remove the sidewalk & dig down 12 feet, a huge additional cost that we simply couldnt afford; I was ready to live with whatever we had and cross our fingers. Matt & Mike determined they needed to go ahead in order for the work theyd done to actually work, so they did at their cost. This was a ton of additional work, requiring multiple rounds with the city, hiring a digger, etc. All of it was completed within about a week, with no delays or gaps at any point. Matt & Mike kept us informed about the work each day, and prioritized getting our internal plumbing to a working state at each point in the work.

  • Review 34 (2022-05-24 - Rating: 5)

    We initially called Beacon for an estimate on a tankless water heater for a replacement, they responded very quickly and gave a detailed info. Ismael, the leading technician answered all the questions we had and came back the next business day to start the installation. They are truly a team (including the electrician) of seasoned professionals, knowledgeable, respectful, polite and they do their job really clean and great! We are extremely happy with the work they did! We would like to recommend Beaconā€™s Plumbing Kent team to everyone in our neighborhood who need some water heater issue or anythingā€¦ itā€™s just like their ads saying: Stop Freakinā€™ Call Beacon! Love the guys, they wonā€™t disappoint you.P.S. the manager of this company also came to check upon the work and see if everything is follow throughā€¦ we heard the manager said to them ā€˜thank you for your hard workā€™ā€¦ Very impressive! Why wait! Call Beacon today!!

  • Review 35 (2023-06-20 - Rating: 5)

    Zach and Brisco were awesome! They inspected electrical components other than what I original called about. These are things I had not thought about doing but now that they brought it to my attention I plan to have old outlets, switches and the junction/breaker panel replaced. My home is 30+ years old and I agree it needs to be replaced. They installed a new exterior outlet for me and the work done is quality. Thanks Zach and Brisco!

  • Review 36 (2024-08-15 - Rating: 5)

    Tony and Victor came out and took care of a make-up air job. It was more difficult that we thought but he took care of it like a trooper! Tony is the BEST!

  • Review 37 (2024-07-29 - Rating: 5)

    Tony and Victor got my furnace replaced. They did a great job and made it really easy for me. I was able to work from home with minimal disruptions. Would work with them again in the future

  • Review 38 (2024-06-19 - Rating: 5)

    Tim Ballard was our plumber. Amazingly fast response. Fixed not only the leak, but made a repair that was better than what was installed originally. Great experience.

  • Review 39 (2024-12-10 - Rating: 5)

    Tony and Victor did a fantastic job! Coordinated time with the plumber, finished everything in a timely fashion.

  • Review 40 (2024-12-17 - Rating: 5)

    Robert and Bobby came and promptly address our heating issue. Price and time were great!

  • Review 41 (2024-10-17 - Rating: 5)

    Tony and Victor were great. Did a quick diagnostic and repair within a couple hours.

  • Review 42 (2024-05-25 - Rating: 5)

    Robert and Bobby are truly amazing. I had an emergency water leak and could not locate the shut off to the house. They showed up within minutes and were incredibly kind and helpful. I highly recommend Beacon!

  • Review 43 (2024-05-03 - Rating: 5)

    Dan came to our house for few disabled switches that had stopped working. It turned out the switches were the original switches built with the house and needed to be upgraded. Dan was thorough, pleasant and efficient. Dan walked us through the history of the old switches and explained why LED bulbs would not work with the old switches. All three switches were replaced quickly and Dan was great to talk to, answering all of my questions and explaining the process. I highly recommend Beacon Electrical for any needs you may have.

  • Review 44 (2024-06-13 - Rating: 5)

    Robert and Bobby came out on an emergency call as my toilet was leaking and needed to find out what was wrong. They cme out right away and did a great job resetting the toilet to prevent any more leaks and floor damage. I highly recommend Beacon Plumbing .

  • Review 45 (2024-06-09 - Rating: 5)

    This project recently was a small one but they were able to come out the next day. Had it been an emergency they couldā€™ve come out that day. Super friendly guy and very clean with the project. I will definitely call again if needed.

  • Review 46 (2024-04-03 - Rating: 5)

    Jason and Zack are amazing!! They were sent to where we live, which was a long drive, and were always pleasant. They kept all their stuff cleaned up and worked with us being able to take our animals out. New water pipes throughout our house and we couldnā€™t be happier!!

  • Review 47 (2023-06-20 - Rating: 5)

    I have and old house had a pesky leak problem. Josh with Beacon has been knowledgeable, responsive and diligent to get to the bottom of it. They are very fast too! Professional company.

  • Review 48 (2024-03-08 - Rating: 5)

    Zadrien with Beacon Plumbing provided both excellent customer service and high quality repair to our septic system. He communicated well, explained each step of the repair process, and completed everything according to schedule. I felt comfortable working with him and would request his services again. This is the second time weā€™ve used Beacon for repairs to our 23-year-old system. I highly recommend them.

  • Review 49 (2024-08-09 - Rating: 5)

    Beacon came out quick and did a great job servicing our furnace. Tony and Victor worked fast and efficient.

  • Review 50 (2024-06-05 - Rating: 5)

    We had our toilet flood and we scheduled an appointment. They were able to send out Gato who did an excellent job. He even cleaned up our carpet where the water spilled. Gato was very friendly and I will be requesting him if I ever need anyone again to work on my plumbing.

  • Review 51 (2023-11-02 - Rating: 5)

    I had an issue with our new hot water tanks that were originally installed by the Beacon Plumbing. Called Beacon and they were right on top of it. Sent the same professional (Eric) to examine the issue. He was at our home within a few hours and within minutes was able to identify the issue (a faulty pressure relief valve). The problem was fixed promptly and professionally.Highly recommend Beacon for their timely responsiveness and professionalism.

  • Review 52 (2024-08-22 - Rating: 5)

    Tony and Victor took care of us today. We looked at just getting a service, and Tony told me about the plans, so we signed up today! Thanks for everything.

  • Review 53 (2024-02-03 - Rating: 5)

    We had Beacon Electrical team upgrade our electric panel, after they discovered it was corroded.and we are very pleased with Luis, and the crew that worked with him. They were professional, explained everything, answered our questions, completed job in timely manner, and went above and beyond to meet our needs. Job well done! Would definitely call them again. Thank you Beacon! (Posted by B. Moritz)

  • Review 54 (2024-07-13 - Rating: 5)

    Tony Hall is always the one I call.. beacon plumbing always come through thanks to Tony. He is and allstar and also my son in law. Thanks to him I can cook on my new gas stove. Thanks again beacon plumbing

  • Review 55 (2025-01-04 - Rating: 5)

    I had to shut down my house water due to a cracked compression fitting in a tight spot. Jimmy and Gabe came out for urgent Friday afternoon service to solder on a threaded fitting so I could turn the water service back on. They were very quick, had excellent communication skills, and did the job right. Thank you!

  • Review 56 (2024-12-03 - Rating: 5)

    Im thrilled with the technical expertise, and customer service provided by Tony who fixed my furnace today. Thanks, Tony!

  • Review 57 (2024-09-12 - Rating: 5)

    Robert W came out and gave us a quick assessment and let us know our issue wasnā€™t with the plumbing. Courteous and informative. Thanks

  • Review 58 (2024-11-18 - Rating: 5)

    Tony and Victor were great and got my heat working quickly and were great to work with!

  • Review 59 (2024-09-24 - Rating: 5)

    Jesus and Alfredo replaced my drip leg and a valve for my furnace. They arrived quickly and and got the job done.

  • Review 60 (2023-09-22 - Rating: 5)

    I have used Beacon multiple times for my business. Great customer service and always the quickest response time than any other company. Ian was the tech I worked with who was also very friendly, professional and very very detail oriented. We had our water heater and indoor furnace replaced which only took them 2 days considering the location of the old furnace which is impressive. Would definitely do business with them hands down.

  • Review 61 (2023-06-08 - Rating: 5)

    Called Beacon to assist with setting up a new natural gas grill and repairing the old gas hookup. They promptly dispatched Robert H and his assistant Lewis. They were both extremely knowledgeable and professional. Took a look at what needed to be done and gave me a detailed quote and explained each line. In the space of an hour they had replaced the old gas hookup fitting that needed to be changed and had me ready to grill. Easy, quick, and easy efficient service from 2 very nice guys. It was a pleasure working with Beacon and I will indeed call upon them again the next time I need something around the house.Thank you Robert H and Lewis!

  • Review 62 (2024-03-14 - Rating: 5)

    Robert and Bob came by to evaluate our master bathroom shower drain. They quickly took a look and were able to snake out the clog and provide a cleaning solution to remove the foul odor we were experiencing after running the shower. Robert provided helpful maintenance advise and product to keep the drain clean over time!

  • Review 63 (2024-04-23 - Rating: 5)

    Nick From Beacon responded in a very short period of time and fixed all of our outlets in our house, as one of them had started to melt. Faulty old wiring that was a fire hazard, but Nick fixed them all in no time. Beacon also installed a new kitchen sink and did a very quick efficient job. We will be using them in future. Nick is a very personable guy and will go out of his way to get the job done.

  • Review 64 (2023-05-16 - Rating: 5)

    On Motherā€™s Day after making a cup of coffee, turning on some music to sit down to look at my messages from my kids to relaxā€¦ the water sensor under the kitchen sink started screeching, my dog, Eme, ran to get out on the deckā€¦ the water pipes, the pipe to the water valve and faucet hose started leaking all at onceā€¦ I called Beacon Plumbing since I had a great experience with them a couple of years ago for a new water heater with installation. They sent out Jimmy hours later to help get everything in order the same day. After Jimmy assessed the kitchen plumbing problem I asked him if he could also replace the cracked bathroom drain pop up for the bathroom sink. Jimmy came back the next day to install the new kitchen faucet and drain pop up I had ordered myself. Everything looks perfect and no leaks! He was friendly, polite and professional. Thank You Jimmy! The cost was more than expected but I used a $50 coupon found on their website, each add on service was priced a bit lower and was charged only one service call fee. I definitely recommend Beacon Plumbing!

  • Review 65 (2024-02-15 - Rating: 5)

    We had a quick and seamless experience with Sean and Stanford to diagnose the issue and replace our garbage disposal! Sean was also very informative regarding other potential plumbing concerns. This was our first time using Beacon and we would definitely use them again. Thanks for all your help!

  • Review 66 (2024-08-22 - Rating: 5)

    Tony is outstanding. He has been servicing my furnace for over 7 years and is always professional and friendly. Last year he installed a new furnace for me and it works like a charm. Highly Recommend Tony Hall of Beacon Plumbing, Heating, Electrical, and Mechanical. Many thaks.

  • Review 67 (2024-12-14 - Rating: 5)

    Robert and Bobby were here in no time flat 30 minutes after recalled and took care of it in about 30 minutes right now

  • Review 68 (2023-09-08 - Rating: 5)

    Wow! Called to make appointment for furnace tune up and they came same day! Fast and efficient, Ian explained what they were doing and pointed out a few things of note. Price was much higher than I expected based on previous maintenance tuneups. Everything else was great. Recommended

  • Review 69 (2023-10-02 - Rating: 5)

    Chris B. had the best customer service ever! It was a stressful situation yet by the end of it we were laughing and grateful to have had Chris B. and his partner be the ones to respond to our call. Chris really explained everything and was able to give us a good insight on how to prevent the issue again. Itā€™s never fun dealing with plumbing issues, but Chris really made it be not a bad experience. When we thanked him for his great customer service, he said it was easy when he worked for such a great company and spoke highly of his boss. Making us feel like we were in good hands. Weā€™ll be calling Chris again for services if we need them!

  • Review 70 (2023-08-31 - Rating: 5)

    Heartfelt thanks to Beacon for coming to my rescue literally. I want to thank specifically, Bill the owner, who was willing to work with me (a senior citizen on a very low fixed income) to accomplish the repair of leaking pipes. I also want to thank Cory reference number 314768 for a quick painless repair and checking on other pipes to make sure they were good. I would most highly recommend this business to anyone needing any kind of plumbing repairs.Again, thank you ever so much to Beacon for taking care of me today.

  • Review 71 (2023-10-28 - Rating: 5)

    After having four different companies come to my house to see about replacing my old furnace it was Beacon that could do the job. Beacon sent out the right person whose knowledge and experience that he was able to do the job in one day. Jon was very patient and answered all my questions. He did a wonderful job of installing the new furnace which required the moving of the tankless hot water heater. Jonā€™s knowledge of plumbing and electrical made getting the job done much more efficient. What a great company - from the knowledgeable receptionist to the technician!!

  • Review 72 (2023-08-10 - Rating: 5)

    Tony was great 313242. I was so impressed with Tony and his partner, they work two days non stop to remove and replace my 21 year old furnace and heat pump. They were very professional, knowledgeable and personable. Five star plus for them and Beacon Plumbing!!!

  • Review 73 (2023-10-25 - Rating: 5)

    Outstanding, professional, and very integral service. Starting from the call first thing in the morning, the receptionist was wonderful, kind and understanding. The service members showed up on time for a very quick call. All services were performed extremely well, and I feel very reinsured every is OK. All of my appliances are operational and working at 100%. For any additional services, Beacon is the only place I will call.

  • Review 74 (2023-11-09 - Rating: 5)

    I came home to a hose leaking under my sink and Beacon Plumbing was there within an hour of my call. Cory was professional and quickly made the repair and knowing they warranty the parts and labor for a year really gave me peace of mind. Will definitely call them in the future!

  • Review 75 (2023-11-17 - Rating: 5)

    We had an exemplar service from start to finish. The service technician went over all pricing & explain in detail their recommendations. The technicians completed the services with quick turnaround, great price, and knowledgeable. They were respectful and clean. I am greatly appreciative of the completed work. I will use your services in the future. Thank you.Heather NewtonHomeowner

  • Review 76 (2024-07-29 - Rating: 5)

    Awesome quick and professional service. Tony and his colleague was polite and helped us with our servicing needs!

  • Review 77 (2023-09-26 - Rating: 5)

    My bathroom sink had been clogged for who knows how long. Made a late night call, scheduled an early appt. Dean provided quick and efficient service! Explained what needed to be done. Graciously offered a small discount due to certain circumstances. Was cool with my dog. Would recommend.

  • Review 78 (2024-02-16 - Rating: 5)

    Jimmy came out late night and helped us fix a leak we were having. He was incredibly friendly, knowledgeable and professional. Thanks again and would 100% recommend!

  • Review 79 (2025-01-02 - Rating: 5)

    Tony is awesome! Quick, efficient & communicative.

  • Review 80 (2023-06-27 - Rating: 5)

    I called Beacon Plumbing because my water heater was leaking from the fittings. Dean was great! He was very informative and helped me to understand what needed to be done. He got the job done quickly and efficiently and he even cleaned up the mess! Their rates are very reasonable. If you ever need any work done, I highly recommend Beacon and ask for Dean!

  • Review 81 (2025-01-05 - Rating: 5)

    Robert and Bobby did a great job and diagnosed a sewer line issue and recommended an actionable plan. Recommend Beacon.

  • Review 82 (2023-11-09 - Rating: 5)

    Beacon plumbing came in clutch. We were in the process of selling our home and in the final walk through. Our furnace had not been on for over a month and we werent able to get it started. Ian came out and completed a diagnostic on it and was able to find the problem fairly quick. He was able to get the furnace back up and running. His prompt response and expert knowledge got the house to a cozy temperature. Thank you.

  • Review 83 (2023-09-14 - Rating: 5)

    Have needed a new bathroom vent fan for two years because it was some obscure model that nothing else will fit. I finally gave up and called a professional, and Dan was absolutely fantastic. He explained how much more complicated/expensive it would be to keep my beloved heat lamp, and helped me find a workaround for the fact I love bright light in the bathroom but my husband likes extremely dim. Thank you for the dimmer switch, I love it! And the fan is amazing, looks great, and works perfect!

  • Review 84 (2024-06-05 - Rating: 5)

    Beacon is my go to for any problem I have. Zadrian was on time, and polite. Fixed my outdoor faucet problem and went beyond what I expected. Thanks to all that work for the company.

  • Review 85 (2024-06-06 - Rating: 5)

    I use Beacon for my yearly heat pump maintenance. Tony is always friendly, professional and a great communicator. He explains clearly what needs to be done. Iā€™m telling every customer Tony is the man. This guy is a total charmer ask for Tony and youā€™ll definitely love this guy. Stop freaking and call beacon plumbing. Please put Tony in the next commercial. Thanks for all your hard work Tony . Job # 312882

  • Review 86 (2025-01-02 - Rating: 5)

    Tony is the best! Helped with our Heat/AC unit really quickly and great communicator about the type of services we needed.

  • Review 87 (2024-08-13 - Rating: 5)

    Tony and Victor were awesome and great at communicating the job that needed to be done. Thanks!

  • Review 88 (2023-09-04 - Rating: 5)

    Robert H. Did an outstanding job. He arrived less than an hour after I called. He worked hard and efficiently and got the job done. He expressed concern and understanding of our situation. Robert truly went above and beyond, thank you so much!

  • Review 89 (2023-10-31 - Rating: 5)

    We are replacing our washer & dryer so we needed to replace the old faucets as well. The old ones were leaking. Nate & Austin came out same day of calling to come help us. They were very kind & efficient with working in the house. They also helped with installing our wash room sink! I seriously canā€™t not thank them enough for how quick they were with getting things done! You guys went above and beyond to help us get our laundry room back in order! You rock!

  • Review 90 (2024-01-15 - Rating: 5)

    I was freaking, but I called Beacon.No Joke! Jimmy and Gabriel showed up within 2-3 hours. Fixed our burst pipe in the garage roof. Very professional. Will do business with again. Big thank you šŸ˜ƒ

  • Review 91 (2023-11-07 - Rating: 5)

    I had a stubborn kitchen sink clog that resisted all my DIY efforts. After trying chemicals and having a handyman attempt to snake it, I called this plumbing company. They were here within an hour, and Rick, the plumber, was not only experienced but also highly professional. He and his guy tried different approaches and they had my sink working perfectly in just one hour. I highly recommend their services!

  • Review 92 (2023-12-03 - Rating: 5)

    Sean R. & Anthony came to unclog my kitchen sink and fix a leak underneath. They were very kind with explaining what was happening. I would of had them do more but the prices were steep. (Not their fault)

  • Review 93 (2023-06-28 - Rating: 5)

    Job 310605. Tony and Victor did an amazing job on our water heater. We are new home owners and didnā€™t realize how poorly our original water heater was installed. Tony explained everything clearly and we are confident that everything was installed safely and thoroughly. We highly recommend both of them.

  • Review 94 (2024-01-16 - Rating: 5)

    Brom and David responded to my complaint about my heater. I was without heat all day in 30 degree weather. They were friendly, thorough, and answered all of my questions. And at the end, my heat was restored!! I would highly recommend them and their company for any of your home issues.

  • Review 95 (2023-06-14 - Rating: 5)

    Dean was an absolute pro and extremely professional. He did a fantastic job walking me through the repair of a busted copper hose in my garage. He did not try to upsell me or tack on any unnecessary fees. He actually offered a military discount!!Beacon is a bit pricier than other companies but you get what you pay for in life. Minimal down time from my job.No doubt, Dean and Beacon will get my business again should I need them.Thank you Dean & Beacon Plumbing!! I can water my grass again!! šŸ˜„

  • Review 96 (2023-10-11 - Rating: 5)

    Thanks to the team at Beacon for how awesome youve been. From showing up in the wee hours of Saturday morning when we had an emergency backup issue, to coming back to check on the problems, and then doing lots of quick and quality work on fixing our electrical nightmares discovered along the way, theyve been fantastic. As someone who was just grateful for quick service at 1-1:30 AM Friday/Saturday a week ago Ive been even more glad that bet turned out to be a good one.We appreciated Jimmy for his work on the plumbing side of things, including moving the water tank, root removal and finding a future way to avoid more problems - well have to get that scheduled but lol addressing the root of the problem. We appreciated Zach and Sam for their awesomeness on the electrical side of things. They all gave great TLC to a house that looks like the setting of a murder mystery. Also I drive an EV and they even rigged out our electrical panel on the fly so I can charge at higher voltage in the future. Oh and they got the permitting in place and sounds like theyre up on all things related to code and safety.They even trimmed our tree branches which were going to cause another level of electrical woes. They also helped with dry wall clean up.Very communicative and responsive all the way and their choice to recommend Quick Dry for the water damage fiasco was a good one - I left them a good review too.Oh and our nincompoop of a dog was even happy with them being here. Beacon didnt have him freakin.Anyway we cant recommend them enough. Thank you!(And thanks for having a chainsaw Zach!) #branchmanager

  • Review 97 (2023-05-01 - Rating: 5)

    Troy and Mike did outstanding work. Responded same day with estimate and scheduled repair ASAP. Timely, professional, excellent, high quality work and communication! My wife was super comfortable with them both when I was unable to be home during repair. Will definitely use again!

  • Review 98 (2024-07-19 - Rating: 5)

    Jeremy and his partner worked hard to repair our main line and get our system back in working order. Friendly and professional service!

  • Review 99 (2024-02-12 - Rating: 5)

    Thanks to Gage and Ryan they arrived promptly on Sunday to diagnostics a back up of sewage water. They cleared my pipes and fixed a broken septic tank. It was a two day service and everything is back to normal!

  • Review 100 (2023-05-21 - Rating: 5)

    Excellent service. I had them check a drain backup issue on a Sunday. They came out about an hour after my first call, Sean and Lewis were professional, courteous, clean, and explained all conditions of the service before giving me the price. They explained the issue in plain english and had me witness the testing of the newly cleaned drain. Highly recommend.

  • Review 101 (2024-08-29 - Rating: 5)

    Troy did a great job fixing the toilets at my place! Heā€™s also very kind!

  • Review 102 (2023-09-02 - Rating: 5)

    My waterless heater tank broke leaving us with no hot water. I called Beacon and they responded right away. The technician, Robert, went over the system and diagnosed it. Gave me an estimate, we discussed and then went to work. The whole tank needed to be replaced. Robert and Isaac were here from 2 to 11:30 at night! Got it fixed. Thanks Robert and Isaac. They were both professional and courteous and we appreciate them staying late to get the job done. Knowledgeable about a very complicated water system.

  • Review 103 (2023-08-31 - Rating: 5)

    We wanted to tap into our outdoor propane tank so we could run our generator off it during extended power outages. Jesus and his partner did great work getting this setup for us! It was a bit pricey to get done but they completed it quickly and Iā€™m happy with the results!

  • Review 104 (2024-10-22 - Rating: 5)

    Tony and Victor were great! Very professional and friendly. A+

  • Review 105 (2024-11-22 - Rating: 5)

    Tony and Victor were awesome and gentlemen thanks To beacon plumbing

  • Review 106 (2024-06-09 - Rating: 5)

    We depend on Beacon for all our plumbing needs. Representative Tony conducts our annual maintenace. He is freindly, kind, trustworthy, and one of the reasons we stay with Beacon.

  • Review 107 (2022-09-13 - Rating: 5)

    My husband and I purchased and installation of a water heater from Beacon in 2018. Great experience, recently had our hardwood floors refinished and the contractor had to turn the gas off due to the combustible chemical used to treat. The contractor did not know how to get the water heater pilot light lit. My husband tried and could not get it lit so we put in a service call. Service rep who took the call was awesome explaining we may of had a water heater with a recall they schedule someone for the next morning. After some thought I decided to make a go at starting up the pilot light so I would have the knowledge how to address this if it ever came up again in the future. It happens my husband and contract never opened the gas line. I was tickled I got the pilot light lit just as the service call rep showed up. What made this an exceptional situation is Mike the service rep and Lewis were so kind I think they both got a kick out of my excitement of resolving the issue on my own. Mike was very forthcoming with information on how to maintain the space around the water heater. Its priceless information when keeping maintenance costs for things that can be prevented down. We cant thank them enough, it was a another great experience. I would recommend them and hope that all who get service experience the same professional service we did.

  • Review 108 (2023-09-13 - Rating: 5)

    I had a pipe burst in the shower area. Beacon was great. They came out same day, gave me a quote before starting work, and completed quickly and with great quality. Jesus and Freddy were fantastic. They were friendly and cleaned up.

  • Review 109 (2023-06-15 - Rating: 5)

    Robert went above and beyond today. He helped our family out big time with a new water heater and an emergency furnace replacement. Robert came out within an hour of our call, when it was after regular hours, with an active leak, and no one would answer our calls. He worked all day until the job was done then spent time walking us through the maintenance and the functionality of our new equipment. Beacon is lucky to have Robert, we are forever customers now.

  • Review 110 (2023-05-31 - Rating: 5)

    A wonderful experience all around from Brom and David. They were at my house within one hour and had the problem resolved within the next hour. Clear communication all around and both were extremely professional. We will definitely be calling Beacon when the next issue arises and we thank you for the great service.

  • Review 111 (2023-01-16 - Rating: 5)

    Will and Alex from Beacon Plumbing went above and beyond to one fix our plumbing issue(backed up clogged pipes) and rest myself assured of the entire process. They were extremely timely and efficient. Called Beacon at 10pm, they arrived within an hour and moved very quickly to diagnose then plan the fix which was completed the following morning. Great work! Thank you.

  • Review 112 (2023-09-08 - Rating: 5)

    A pipe burst in the plastered wall of our 1947 bungalow. If you know, you know, and plumbing emergencies are absolutely emergencies. Brent & Isaiah were absolutely top-notch and I couldnt be happier. Not only were they kind, clear, and thoughtful about their process and relaying their recommendations; the final product is cleaner and more functional than the previous plumbing. They re-plumbed the kitchen drain, including uninstalling and reinstalling the garbage disposal for better functionality, demoed and installed a new laundry sink and made sure the vents and new plumbing was tight within a specified area for future projects (cabinetry). I will absolutely return to Beacon and will request Brent and Isaiah; in the end, Beast Mode was right!

  • Review 113 (2023-10-05 - Rating: 5)

    Troy was professional, timely and saved our day! Highly recommend. Was also very friendly and funny interacting with my kiddo. She really enjoyed turning the giant water heater box into her new playhouse.

  • Review 114 (2023-03-14 - Rating: 5)

    We had our well pump fuse fail and current was still making it to our main panel - resulting in arcing. Beacon came out the next morning to diagnose and identified the bad fuse - they didnt stop there, they took the steps of also calling a well pump company to come and inspect the well. We were able to replace the module to get the well pump working giving us water. The damage from arcing ended up with us replacing the entire panel. Beacon sent out a crew and knocked it out. Overall, a fantastic experience and the reason we continue to use their services. It was much appreciated - they labeled, got inspections, and walked us through the new breaker setup including an interconnect for the generator.Highly recommend.

  • Review 115 (2022-12-14 - Rating: 5)

    Willie arrived on time & was masked up for all of our health protection. He was on time, very friendly, and did an exceptional job. I appreciated how he surveyed the job first then told us what was needed, and what was going to be the cost ahead of time. I really appreciated that. He respected our property, and cleaned up when he completed the job. He explained in detail every aspect of the job and was able to answer all of our questions. He represented Beacon plumbing very well. I would gladly recommend Beacon Plumbing to anyone needing a plumber.

  • Review 116 (2023-08-19 - Rating: 5)

    Tony was amazing. He was incredibly helpful and guided me through everything and showed me all the options and went through them to make sure I understood what was happening. Perfect service and will use him in the future for any work.

  • Review 117 (2024-06-09 - Rating: 5)

    Tony has integrity. His word is bond. If he recommends something, heā€™s being honest. No games here. Thatā€™s why Beacon is ā€œTHE ONEā€!

  • Review 118 (2023-09-23 - Rating: 5)

    We had an amazing experience with the team who worked on our house. Jordan, Briscoe, and McKoy did an amazing job, were very thorough, and incredibly kind and professional. We suddenly lost power to half of our house that we just purchased four months ago. The team arrived the same day and discovered that the previous owners did some DIY electrical work that was un-permitted, clearly un-inspected, and had failed. Although it was later in the day when they discovered what needed to be done to fix the issue, Jordan and Briscoe started digging the trench to locate the conduit for the previous line using only shovels. Unfortunately, our hard clay needed an excavator and they arranged for an excavator for the following day. They arrived on time the next day bright and early and got to work. They identified additional issues along the way, such as the power to our septic not being set up correctly either. They corrected that as well. Jordan also informed me that our dryer was not venting correctly and took a picture in the crawlspace of the issue so that we could address it. We were so impressed with this crew that we will be calling Beacon for any electrical or plumbing work in the future. Thank you, guys!

  • Review 119 (2023-10-01 - Rating: 5)

    Diontea and his crew came through very quickly and diagnosed the major issue I had (broken sewage line), talked me through what was needed to be done and was able to get to work the following day.very professional and fast service. hope the two enjoyed the cookies we made them.

  • Review 120 (2023-06-03 - Rating: 5)

    Eric and Cory were fantastic! They explained what the issue was, talked us through pricing and options, fixed our kitchen sink quickly, and left everything clean. I really appreciated their insight and education on how to care for our plumbing as well.

  • Review 121 (2023-08-01 - Rating: 5)

    Tony was great! He came in for job 312771 and surpassed all the expectations. He was thorough and very patient on answering all the queries in regard to furnace. Anyone trying to get some work related to furnace, I would recommend asking for Tony, you will love it!

  • Review 122 (2023-01-04 - Rating: 5)

    Our furnace stopped working right after Christmas. I called several places and they were all booked until the end of January. I called Beacon who told me they could have a tech out the next day so I booked them and I am so very glad I did. Ian P. and his apprentice Z were AMAZING!!!! I cannot say enough great things about how knowledgeable, communicative, kind, and hardworking these two were. Our house is older and the flippers we bought it from made a lot of mistakes including the wiring for the furnace and water heater tank. If we hadnā€™t caught it our house probably wouldā€™ve burnt down. Ian worked hard to get us everything we needed and our new high efficiency heater and tankless water heater installed in one day. There was no pushy upsell of things, he really knew his stuff and could answer all the questions I had and he took the time to make sure everything was installed correctly and working. I am so very grateful for them and their top notch service. Iā€™d recommend them to everyone. They also got approval from our dog who absolutely loved them!

  • Review 123 (2023-09-27 - Rating: 5)

    Ian (Beacon Plumbing)Ian initially came to my house after I had another excellent service to install my tankless water heater and four new toilets by Joshua and Mr. Ben. Ian gave me detailed information (no mansplaining) about the various ways to include A/C with a new furnace. Iā€™d been talking to various friends about doing this so I had some understanding what to expect.Ian told me it should take about 1-1/2 days to complete. He had an opening the day after he initially came to tell me about what Beacon Plumbing had to offer. I took it because another heatwave was approaching the next week. He went over the cost of three different ways to get a similar result, so I had options, the one I chose seemed most effective. We both looked as to where was best to install the A/C unit outside. He explained the benefits of the various places.I left my house to run errands, and when I returned later that night, I returned to the wonderful feeling of A/C for the first time in a house or apartment since I moved to the Seattle area over 27 years ago. He actually FINISHED EVERYTHING in one LONG DAY instead of longer!He came by the next day to finish payments and paperwork for everything as well as setting up the WiFi with my Nest thermostat. I wasnā€™t sure where my password was or which password was associated with it so we couldnā€™t finish the installation. He said that he did something in my utility room to set part of this up.Later that night I did everything as needed except it continued to read that itā€™s offline!? I stayed up another three hours trying to figure it out. It continued to say itā€™s offline which started when the new furnace with A/C was installed. It said that everything was working but unable to run through WiFi due to not enough power so I gave up, yet tried off and on over the next few weeks. Could it be a battery or something to do with what Ian setup? FRUSTRATING!!Since I unexpectedly had a leak under the kitchen sink which became urgent, I told Beacon Plumbing about both problems. I wanted to at least know that the issue with the Nest thermostat wasnā€™t something Ian did or overlooked when setting up the new Nest thermostat information. Before this happened, I looked at something in a TV which said that EVERYTHING including Nest thermostat was online yet STILL not saying that in the app!? I did download the newest version as told online, but I already had the newest one. I kept troubleshooting it at least 3-4X which included the actual thermostat. I definitely was freakin so I called Beacon!! šŸ˜šŸ˜©I was called before the plumbers arrived, told I could wait for both people or just the plumber for the sink dripping, Ian would come another day. Added that the $75 fee would cover both days because Ian was called away and needed to reschedule. I needed the plumber ASAP, so I rescheduled Ian.Ian arrived today, he checked both places where there could be something overlooked or whatever. I told him what Iā€™d been dealing with, only for everything I tried going nowhere. He patiently called Nest online because there was a very long wait when I tried. He was extremely kind because he could see I was frustrated unsuccessfully dealing with this. He admitted he didnā€™t know that much about Nest thermostats because thereā€™s just too many but he helped me, waited for me to find my password AGAIN, but at least I knew which password it was and mostly where to find it but that took time. Ian was PATIENT. Finally it worked! He noticed something on the thermostat that I also noticed at one point but someone was on the phone who knew what to do.Iā€™m very pleased how patient and kind Ian was with this issue. Some people would not have been. At least he now knows more about Nest thermostats if something similar happens to another customer.I cannot say enough positive things about my experiences with SIX different people when calling Beacon Plumbing; two came together each time, one was obviously more in charge. Fantastic company with great people.

  • Review 124 (2023-08-11 - Rating: 5)

    Provided peace of mind to my unique problem. Both Luis and Gato were professional, responsive and honest. Gave us lots of wisdom in the world of plumbing.They wear the beacon name proudly. Highly recommend them and will continue doing business with beacon plumbing because of them two.

  • Review 125 (2023-02-24 - Rating: 5)

    Rick and Boris were great! On time, communicative and knowledgeable. Actually every experience Iā€™ve had with Beacon has been flawless, they have come out twice for bad wiring and now I use them for my plumbing needs. Even with my crazy household they pay attention to their work. Love it! Thanks! šŸ˜Š

  • Review 126 (2024-10-29 - Rating: 5)

    Thanks Robert and Bobby for coming out quickly and explaining how we can improve our facility.

  • Review 127 (2024-07-17 - Rating: 5)

    Great job performed by Robert, Bobby, and Sanford. Came to Vashon, must plumbers wont come to the island.

  • Review 128 (2024-11-09 - Rating: 5)

    Jesus and Freddie were prompt, courteous, and honest. Exactly what we needed when we needed it!

  • Review 129 (2023-05-25 - Rating: 5)

    Easily my best experience with contractors to date. You can tell the technician (Brent) really takes pride in his work and the end result is a fantastic job. Iā€™m very happy with their service and will exclusively be using them for any future plumbing needs.

  • Review 130 (2023-09-09 - Rating: 5)

    Robert H. Stopped by to repair my tankless water heater. He was very professional and his attention to customer service was first class. He was very knowledgeable, did the repair in a timely manner and did an amazing job. Thanks again Robert H.

  • Review 131 (2024-01-26 - Rating: 5)

    Superior experience with our initial call - welcoming, responsive and assurance they will help us with our toilet leak. Jimmy Fuda, Technician serviced our home. Extremely knowledgeable & assessed the issue spot on. Changed out rusted tank bolts with double new seals. Service fee will go towards a new toilet if any leak recurrence. Will surely use this great Team again! Highly recommend!

  • Review 132 (2022-10-05 - Rating: 5)

    Tony came in with victor and did a diagnostic and told me exactly what was going on with my two failing heaters. Pricing was clear and communication was timely. Educated me on my heaters which let me know that they knew what they were doing. I definitely recommend Tony and I will call to ask for him in the future if anything else is needed because everything was done very smooth and fast. Now, my house will be warm and toasty for the winter! Iā€™m very impressed.Job #: 290705

  • Review 133 (2024-06-15 - Rating: 5)

    Eric was friendly, super knowledgeable, informative and explained the issue well, and repaired and fixed the issue. Overall, great experience and I would highly recommend them!

  • Review 134 (2022-05-24 - Rating: 5)

    Tony was absolutely amazing. Our general contractor failed to get HVAC and we didnt find out until the ceiling was open and we had 1 week to find a solution (with an 8-month pregnant momma and no bathroom). Not only did Tony come over on one days notice, but he squeezed us in the following morning and had the work done in less than a day. 10/10 would recommend!

  • Review 135 (2021-07-01 - Rating: 5)

    We called at 10 pm after finding a leak. Iā€™m panicked. The man we spoke with was knowledgeable and helpful. We made an appointment and Rick and Luis arrived right on time. They quickly identified the source of the leak. We also had some other things we wanted to fix or replace and they knew exactly what to do. They gave us a us a price for the repairs and we agreed. They quickly went to work. They fixed the leak quickly replaced the faucet and replaced a couple of valves. They were both pleasant and even gave us a bit of education on how some of this plumbing stuff works. Thank You!!! This has been the most positive plumbing experience ever. We will ask for Rick And Luis in the future.

  • Review 136 (2023-02-28 - Rating: 5)

    We needed to have a company come by and install a new dishwasher for us. While other companies kept putting us off, Jimmy who was sent by the company was sent the next day in the morning and arrived on the job promptly.He was very courteous, professional, and grounded, with a distinct and solid knowledge of the job to be done. I would highly recommend them as a company. I own companies myself, and would feel privileged to have an individual such as jimmy working on any job.

  • Review 137 (2023-01-03 - Rating: 5)

    I was happy with the overall customer service. The guys showed up on time, and weā€™re at my home the same day my water heater failed. They were professional and replaced my water. I was shocked by the price. However, I am happy for the quick turnaround.

  • Review 138 (2022-12-30 - Rating: 5)

    I called Beacon to replace a boiler part at the office where I work. They were available to come out that same day and they ordered the part on the spot. Even though the part did not arrive on time (shipping delays), they were still very responsive and communicative throughout the process. Everyone has been very helpful, I would recommend.

  • Review 139 (2023-07-14 - Rating: 5)

    Tony did a great job, he came in and instantly found the issue with the vent and how it was poorly installed and explained it well to me and what it would take to fix. He also got started that day, was a very very smooth job.

  • Review 140 (2022-10-17 - Rating: 5)

    Due to our building being a little older as well as some of our equipment we knew it was time to have some maintenance and upkeep work done. We chose to give Beacon a call and it was probably the smartest decision we made! From the beginning our Technician Ian was very attentive in making sure all our needs as well as questions were answered to make sure we understood all the necessary work/repairs that needed to be done. On Labor day weekend we learned we needed a couple parts that were not easy to come by as they were at distant locations. Their technician Ian took the time and spent most of the day driving and communicating with us throughout the process and making sure we had those parts installed by end of day. Any time we need work done in the future we will be giving Beacon a call and we suggest you do the same! I promise you wont regret it !

  • Review 141 (2023-02-27 - Rating: 5)

    Robert and Louis was very professional. Hard put in words how they went over and aboard making sure our repairs were done right. We were over here in 55 below temps. They had to correct issues from another company we used. Just so happy to have heat again.

  • Review 142 (2022-12-06 - Rating: 5)

    On the 1st visit, Scott, electrical tech, identified the problem quickly, but did not have the surge protector for the electrical panel on his truck. Made an appointment with me for a followup visit. He and a co-worker arrived early for the second appointment and installed the part with 10 minutes and showed me what to look for if I have future power issues. And what the next step would be. Very expeditious work and thorough. Will use Beacon Electric again when needed.

  • Review 143 (2022-09-27 - Rating: 4)

    Nate and Austin were quick and professional in doing the work requested. Scheduling the work was very convenient and I appreciated the availability since my property has an HOA requiring weeks of notice to do major plumbing work.After the work was done there was a slight leak and I called back the next day to have it addressed. Nate came back the following week to look at it and did minor work. I was then told there was a service charge but when I called it in I was not informed that this needed a service charge since it hasnt been long since the valve was installed. In the end Nate and I discussed options, I feel like this shouldnt have warranted a charge but if it did the scheduler should have informed me. Regardless since this is less than a day I would not want to pay a service charged that I have already done the week prior since the connector was leaking.Overall I am satisfied with Beacon since they were able to complete the job in tandem with my other time sensitive project, and I would reach back out for other work they provide.

  • Review 144 (2023-01-25 - Rating: 5)

    Brent and Chris came out. They quickly diagnosed the problem and fixed the leak they found. They were both Very courteous and knowledgeable. They explained the entire process of the problem and used the least invasive means of correction. After they ensured the leak was fixed they contacted the company to correct the damage the leak caused. They stayed until the damage repair company contacted us for the next steps. They provided the best service for our circumstance and we are very satisfied customers.

  • Review 145 (2023-01-13 - Rating: 5)

    Chris and Brent were amazing! Did a perfect job fixing the issues with the toilet. Provided timely updates and helped educate us on our options and the root cause of our issue. Would definitely recommend them to others!

  • Review 146 (2023-11-14 - Rating: 5)

    Gato/Mick came and saved the day! Flooded basement, clogged main! Was there within an hour, diagnosed the problem right away. Went the extra mile to make sure it was done well and done right! Put in a clean out valve, had me back and running in record time. Very personable, very professional amazing at what they do! 100% would highly recommend! Gato, you sir are the man! Thank you!

  • Review 147 (2024-07-06 - Rating: 5)

    Tony & Victor were great, they worked till the job was done, cleaned up the previous owners mess install. A++

  • Review 148 (2021-05-14 - Rating: 5)

    Was so impressed with the quality of the work and the friendliness of the workers! Our hot water heater was installed SO incorrectly by a handyman, we called Beacon to fix the issue and they came the next day with amazing customer service and so much knowledge! Our water heater was repaired and re-installed correctly, and they were able to fix our shower mixer valve problem as well. We are so glad we chose them and SO impressed with their work!

  • Review 149 (2023-03-10 - Rating: 5)

    I had a shower leak, a dripping shower head, Beacon sent Luis, a very professional plumber with a nice happy attitude, seems he loves his job. My shower system is expensive, Luis was extremely careful when he was taking off all the pieces he needed to take off and was able to fix the problem in less than 30 mins once he started to work on it. Happy customer mo more leak , thanks Beacon for sending Luis to do get my leak fixed!

  • Review 150 (2024-09-11 - Rating: 5)

    Luis Carrillo is an amazing electrician. We really appreciated his demeanor and the ease of communication. He was thoughtful and made sure that I fully understood what was happening and the steps and options we had for fixing each of the issues we had. He was very considerate about where he made each hole in our walls and was also very attentive to our future needs and updates for safety that we needed to make for the house. I definitely recommend Luis Carrillo.

  • Review 151 (2023-02-12 - Rating: 5)

    Absolutely amazing! I called and they showed up in 20 minutes and was able to replace my hot water tank on the spot. Whole process less than 3 hours. I will always use them for any plumbing needs going forward. Iā€™ve never had better service in my life!

  • Review 152 (2023-01-02 - Rating: 5)

    Had an issue with our clogged sink on New Years Day and was able to schedule an appointment same day. Willie C came and was able to address the issue, and provided feedback on additional plumbing questions. He was very communicative and helpful throughout the whole process!

  • Review 153 (2023-02-20 - Rating: 5)

    Had a local company come to install a dryer and their technician did something that shut down the power to our whole place. Tried the breakers, but none were out of place and we could not move forward with any degree of knowledge to try and track down the issue. Called the 24 hour emergency service number and the dispatcher assured me that they could have someone out today. Zack and Joe called us within a couple of hours to confirm the address and let us know an ETA. When they arrived, they were professional and knowledgeable and had our power back on within minutes. Thank you Zack and Joe! We really feel like you saved the day! The next time we have any electrical issues we will ask for you by name and will let everyone we know how amazing you are. Thanks again.T-n-T Barney

  • Review 154 (2024-06-18 - Rating: 5)

    Tony and Victor were fantastic, fast and clean, I look forward to working with them again in the future.

  • Review 155 (2023-05-13 - Rating: 5)

    I called Beacon Plumbing at 4:45 on a beautiful Friday afternoonā€¦ Jesus and Liam were at my house with the repair complete by 6:30. They were responsive, communicative and incredibly professional. I have used Beacon Plumbing before and will always use them for any and all plumbing needs.

  • Review 156 (2023-11-02 - Rating: 5)

    Eric was fantastic, he was up front with all the details, great at explaining the issue and options available, and was able to resolve the issue for us. He made it easy for me to make the decisions I had to make and produced a solution.

  • Review 157 (2022-12-20 - Rating: 5)

    I had a sudden clog in my toilet this evening, and Beacon had someone to my house within an hour! The two guys that came to help were fantastic! Kind, efficient, and very professional. I cant say enough about their help and service! I would definitely use Beacons services again!!

  • Review 158 (2023-01-02 - Rating: 5)

    Brent and Chris were great. Showed up earlier than expected for an emergency call. Diagnosed the issue quickly and took care of the problem right away. They were very friendly and professional and complete experts. Super happy with all aspects of their service. Thank you both!

  • Review 159 (2023-02-24 - Rating: 5)

    Despite their TV ads being high on entertainment content, Beacon Plumbing and Heating has been very professional and has earned our complete confidence with what they promised and delivered. On both re-plumbing and furnace replacement jobs, they were quick to respond and speedy in completing the work. Pleasant folks to work with, too.

  • Review 160 (2024-06-08 - Rating: 5)

    Outstanding service every step of the way from Tony and Victor. Fast, efficient, and true attention to every detail along the way in the process. Highly recommend

  • Review 161 (2022-08-04 - Rating: 5)

    Tony and Victor were great. Friendly, professional and forthright. Tony flagged things that were incorrect about prior maintenance, and talked me through the various options I had for replacing both the water heater and furnace. The quoted price was competitive with other estimates, and he explained some of the upsells other companies were offering.

  • Review 162 (2022-11-29 - Rating: 5)

    Sean R. saved the day for me on Thanksgiving 2022. He arrived within 1 hour of me calling in my clogged kitchen sink. He was very respectful and knowledgeable. He successful drained my sink and did not make a mess. He also gave me useful pointers so that I dont clog my sink again by putting too much food down my garbage disposal. He was super helpful and friendly.

  • Review 163 (2022-06-02 - Rating: 5)

    Ned and his assistant Alex are a great team! They did an outstanding job re-plumbing our house as part of a remodel. They were expert, efficient, and considerate. Ned is an experienced plumber. He had excellent advice on a number of problem areas and suggestions that will conserve our energy use from now on. His estimate of 2 days for the whole job was spot-on!

  • Review 164 (2023-08-24 - Rating: 5)

    Troy and Mike are great plumbers. We live in a 5 story condo so we needed a journeyman plumber. Beacon quickly connected us to Troy and they fixed our problem. Highly recommend.

  • Review 165 (2021-05-06 - Rating: 4)

    They were flexible, responsive, informative and friendly. The only issue I had was the cost. I had sticker shock at the labor prices, but Jake did a great job. He tested everything, gave us advice on keeping drains clean, and everything looks professional and tidy. He cleaned everything up after. We appreciated that Beacon was readily available. Its been hard to find contractors who are reliable.

  • Review 166 (2022-12-09 - Rating: 5)

    Beacon came in the middle of the night when no one else would. Josh and his team identified the problems, proposed solutions, and carried out swift, professional work. The project grew in scope, and Josh did agreat job keeping us informed of the cost and the timing. We are quite happy with the results, and thank Josh and Beacon Plumbing for a job well done!

  • Review 167 (2023-01-10 - Rating: 5)

    My house has a tankless water heater that is about 15 years old and is part of our hydronic heating systems. This combo made it surprisingly tough to find anyone who would service it, let alone not have a waitlist for next month. The folks at Beacon were able/willing to service our system and had us on the books for the next day. The team that showed up was incredibly friendly and explained how our system works, options for repairs, and pricing. We felt we had the information to make the right decision. The repairs were done that day, and we finally have hot water again! Definitely, our first call if we need repairs in the future.

  • Review 168 (2024-01-21 - Rating: 5)

    Came home from a trip to a burst pipe. Beacon was able to come out that night and fix the leak. Dean the plumber who came out was great. Explained what he was doing to repair the broken section.

  • Review 169 (2023-02-14 - Rating: 5)

    My furnace stopped working and I called Beacon one day and first thing the next morning they came out to check the furnace out. It was bit repairable so had to replace it with a new furnace. They had the old one out and new one installed before 1:00 that afternoon. The techs were professional, and very helpful and made the whole process go very smoothly.

  • Review 170 (2023-03-23 - Rating: 5)

    Brent & Chris were professional, friendly and good to work with .Thank You for the quick response and repair. Camille took my call she was professional ,kind ,and friendly too.If My Wife and I have anymore plumbing issues .Beacon plumbing will be my 1st callThanks again,Dave & Anna

  • Review 171 (2023-09-19 - Rating: 5)

    Jimmy and Luis were amazing! They replaced all our pipes and replaced our faulty water heater in record time. Extremely happy with the service they both provided.

  • Review 172 (2023-02-01 - Rating: 5)

    Responsive. Same-day service to solve your issue. Immediate service is expensive though - act accordingly. Weā€™ve had great customer service from Beacon and used-car salesmen service.The issue always gets solved. This most recent trip the A-Team (aka Team Brent C.) solved our issue and were a pleasure to be around. Lots of fishing out of things that should never be flushed.

  • Review 173 (2023-09-04 - Rating: 5)

    Jimmy was great. He was able to get a clog out of my main after I had another company out that couldnā€™t get their snake past 15ft. Definitely recommend Jimmy for your plumbing needs.

  • Review 174 (2022-08-18 - Rating: 5)

    I was pleasantly surprised by Beacon. They were the last place we wanted to call because I figured they would be $$$ based on their ads and sheer size. Butā€¦ we had a plumbing emergency and couldnā€™t reach anyone else. They were at our house within 40 minutes (late evening!), were super friendly, worked quickly, and dun dun dunā€¦ charged me LESS than another smaller plumber quoted me for next-day service. I was expecting the worst and they were great. Robert W was a funny guy and a true professional.

  • Review 175 (2023-08-27 - Rating: 5)

    Plumbing emergency averted! Water line broke at faucet and Jimmy from Beacon came to the rescue within an hour. He was able to replace the broken line and faucet with minimal impact to the wall. In fact, he went above and beyond making the repair from the crawl space and inside the kitchen sink cabinet versus tearing apart the house siding. Very professional and effective repair overall.

  • Review 176 (2023-06-16 - Rating: 5)

    Ive got a very old house form the 40s and Beacon has helped three times in the last year with a new furnace, new plumbing and most recently sewer lining. All the teams who have helped have been courteous, respectful (thanks for wearing masks inside) professional and made high quality repairs fast. Most recently Diontea and team helped with sewer line backing up and running new sewer lining to the street. They completed the work a day earlier than expected, limited time without service for us and even helped remedy an old bathtub piping problem at the same time.

  • Review 177 (2024-07-03 - Rating: 5)

    Tony and Victor were extremely helpful, answered all questions and did a wonderful job. Excellent service.

  • Review 178 (2022-12-02 - Rating: 5)

    We placed a call in late afternoon and wow, what a response. Within 90 minutes, our service Tech David C was here. After assessing the situation with our nearly new Dishwasher which was showing an error code every time it was used, failing to drain, he recommended rerouting the drain hose through a brand new disposal, solving the problem. He also capped off the copper pipe the home builders used to drain. He was kind, caring, knowledgeable and good at what he did! Kinda like ā€œbreast mode!ā€ And, weā€™re no longer freakinā€™!

  • Review 179 (2023-12-04 - Rating: 5)

    Jason came out and repaired some piping and drain connections to our leaky shower. He was very professional and his work was top notch! Will be using them in the future for anything plumbing related