DEAR Services Heating, Air Conditioning, Plumbing, and Electrical Repair

Located in Kent, Washington

Address: 26840 78th Ave S, Kent, WA 98032, United States

Phone: +1 206-944-5710

Rating: 4.5

Services

On-site services
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-05 - Rating: 5)
We couldnt be happier! I shopped around and we couldve paid just a bit less and with others a lot more! But we believe in you get what you pay for. Our home is an accomplishment; the biggest investment in our lives, so we treat as such. Dear Services understood this about us, and they provided exactly what our home and family deserve. I really appreciate the attention and professionalism from the very 1st call with their kind customer service to their hard working Techs. They made sure everything was done right and clean. We are very satisfied and grateful. They came in the clutch for us right before the winter really kicked in. As a family, we highly recommend Dear Services. Thank you, Roberta and David. You guys have an awesome team!

Review 2 (2025-01-07 - Rating: 5)
Daniel C, is awesome. He explains what has to be done & be up to code. Explains in detail payment plan options. Great individual 👏.

Review 3 (2025-01-01 - Rating: 4)
The Dear service we received was top notch. They did not charge to evaluate the job before putting together a service package. The Electrician was very knowledgeable and while we did not go with their service, the time and concern he put into helping us understand what needed to be done for a project to come to fruition, it was greatly appreciated. I would have given a 5 star. But the proces are very high. But it could be that I just moved here from CT. And while CT is also expensive, their proces in terms of what I needed done, are more reasonable. But again, that could just be a me thing. DEAR seem to be top tier service with great customer service. Just a little too pricey for me.

Review 4 (2024-11-17 - Rating: 5)
I wanted to take a moment to express my appreciation for Mike, the technician who came to check on our plumbing. He provided exceptional customer service throughout the visit. Not only was he knowledgeable and thorough in assessing our issues, but he also took the time to explain the quotes clearly, ensuring I understood all my options. His friendly demeanor and professionalism made the experience much more pleasant. Thank you, Mike, for your outstanding service!

Review 5 (2024-11-18 - Rating: 5)
I appreciated how the company sent a text with the techs picture and info prior to arrival. This helps out with identifying and knowing who’s coming. The tech Austin also called prior to his arrival and was on time. He was very down to earth and explained everything in depth which all made sense. Overall I give Austin 5 stars for superior customer service, knowledge of the system and recommendations. Thanks again 🤙🏼

Review 6 (2024-12-30 - Rating: 5)
Dante Springsteen was our technician and did a very thorough job. He was very courteous, professional, and most importantly informative. He answered every question we had and provided superb service.

Review 7 (2024-11-20 - Rating: 5)
Santos is an amazing worker and I have nothing but good things to say about him and the work he provided. Great work ethics and he never left us without working utilities at the end of his day. The entire family said what a great job he did and the finished product is absolutely wonderful.Thank YouSantos

Review 8 (2024-07-02 - Rating: 5)
I’m sure he hears it all the time, but Nathan is the MAN nothing less fixed my new pioneer mini split heat pump, installers from another company didn’t do too well on install. Now I’m back to being cool as a guy in an igloo thanks to Nate!! I’d highly recommended dear services!!!

Review 9 (2024-10-19 - Rating: 5)
Austin was great. Very communicative at every part of the process. Very personable. Our call ended up being his last call of the day and it ended being much longer than originally anticipated but he did it all without a single complaint. It was a joy to meet him and work with him. Would 100% recommend!

Review 10 (2024-10-28 - Rating: 5)
Great experience. Had an issue with a bunch of outlets not working and the technician came in and fixed the issue in under 15min and didn’t even charge me. Great service and got a lot of good information out of it. My technician was Rex and he was great. Will definitely be using them for future electrical issues/work.

Review 11 (2024-12-09 - Rating: 5)
We live in Bonney Lake and we as a family want to thank Jose Maldonado at Dear Services. He called us to schedule a FREE annual Safety Inspection and a servicing for our furnace in our home. He was very kind and professional from the get go. He kept his promise and the tech (which was also very very polite and knowledgeable), followed through with everything he said they would do for us, not only that but he made sure to call us before and after to make sure we were satisfied, so we really appreciated it so much! You guys have an awsome team and you can count on us to call you if we ever need your services! We highly recommend Dear Services.

Review 12 (2024-09-18 - Rating: 5)
Edit to review : after what seemed like a wonderful informational afternoon with deers , they follow through promised was not given . My mom said she would like to get a few more quotes and They said they would email us all of the pictures of problem spots and an itemized quote of materials and labor , so we could reference and see how much they could save us. All they sent us was a service contract to sign and return . Our phone calls have not been returned . It also seems strange that the way said if we pay $400 for their total care club we would save $13,000 on the job plus $700 for military seems like a lot of up charge to just knock that much money off . They also told us that they do not repair or replace the drywall or insulation that is destroyed when they do our work .Justin said “your walls will look like Swiss cheese when we are done with them “. So $89k for the work and then we have to find new contractors to re drywall the house or do it ourselves ???they said they don’t employ people who do this . I’ve NEVER had a company come rip up something in my home and NOT put it back together . The techs were nice but things just aren’t adding up . Also asking us for a 5star review and picture then making a big deal for it to be done then and one tech saying to another “let me know as soon as the review goes through” seemed weird . I want to believe that this company is great but after reading the reviews and our experience I’m not so sure .Mark and Justin were amazing ! They did a thorough inspection of our home , took pictures of problem areas and made sure we understood everything . They also offered a variety of payment plans and packages . Their top priority is making sure our family is safe and taken care of . It was like working with family and friends . They took all the time we needed to talk through things and understand what was going on in our home. I would highly recommend them to any families looking for an honest trustworthy company . No pressure on sale and presented many different options and payment plans . Give them a call you won’t regret it !

Review 13 (2024-12-13 - Rating: 5)
The technician Matthew was amazing. Very kind, thorough, and understanding. He took pictures of everything so that way we could see and explained what was going on. Talked through all the options, and was very honest. Appreciate all the help he gave.

Review 14 (2024-12-02 - Rating: 5)
Brent H. was fantastic! He was very professional and friendly and was more than willing to take the time to explain everything. Additionally, he was great with my dog who can be kind of a brat He also gave me advice to prevent me from burning my house down in the future. I would highly, highly recommend!

Review 15 (2024-12-30 - Rating: 5)
Austin did an incredible job of explaining what the problem with our duct system was and broke down a couple different solutions on how to fix it. He was respectful and courteous and we look forward to working w him and Dear.

Review 16 (2024-11-26 - Rating: 5)
Dario went above and beyond 5 star service! He was able to diagnose the problem, give me solid estimates on solutions, even suggest a few methods of maintenance for preventing further complications. My wife and I couldn’t have had a more helpful experience. We thank you, Dario and DEAR Services.

Review 17 (2024-11-11 - Rating: 5)
Austin is a very knowledgeable tech and displayed outstanding professionalism. My wife and I are impressed with his level of knowledge of all the products DEAR offers. We highly recommend DEAR and their services.

Review 18 (2024-11-07 - Rating: 5)
Shane K is THE BEST! He is a DEAR Tech that was very knowlegeable about HVACS. I had a problem with my fan not going off while in Heat mode. It requires additional wiring, but it is ONLY because of his honesty and guidance that I understand the challenges. I can not recall the type of service I received from him and he did not have to ask, I volunteered my comment about him.

Review 19 (2024-11-13 - Rating: 5)
Dario V. - was very helpful in explaining the whole process and with giving us realistic problem solving options we need to take for our plumbing issues. We are happy with the time he gave us!

Review 20 (2024-11-18 - Rating: 5)
DaMarco Gregory was honestly the best service tech that I have met, he was very professional, knowledgeable and was willing to take time explaining the process to an old asian man like me. I was fond of this young man I had to ask his full name. What an amazing person.

Review 21 (2024-10-28 - Rating: 5)
Mike P is an excellent technician. Did a great job fixing the pipe. He understands the problem very well and fixes the problem efficiently. I would like him to fix future plumbing issues. I am very proud of him.

Review 22 (2024-11-04 - Rating: 5)
I would like to thank Austin for his professionalism and candid feed back. He did a tremendous job and has truly keep me informed of all the risk associated with my furnace system.Thank you for his outstanding customer service.John Lizama.

Review 23 (2024-09-04 - Rating: 5)
I recently had the pleasure of working with DEAR Services for my heating and air conditioning needs, and I couldn’t be more impressed with Austin, the technician they sent out.From start to finish, their team was professional, knowledgeable, and truly dedicated to customer satisfaction. The technician arrived on time and quickly diagnosed the issue with my air conditioner.

Review 24 (2024-10-30 - Rating: 5)
I had an excellent experience with Alex B and Jordan S re the issue of the heaters in my house. Alex was very detailed, efficient and professional in explaining to me what needs to be done with my issue. Jordan was very detailed, caring and professional to share with me the cost of the work.

Review 25 (2024-09-25 - Rating: 5)
Austin did a fantastic job helping our family find a solution for our thermostat. He was kind, courteous and professional. He contacted his team, for assistance, who answered in a timely manner. In the future I would definitely contact the company for additional services.

Review 26 (2024-10-18 - Rating: 5)
5 stars! Juan de Dios provided excellent service when I needed help with my plumbing. He was professional, efficient, and made sure everything was taken care of smoothly. From start to finish, he communicated clearly and made the whole process stress-free. I highly recommend him for anyone looking for reliable and quality plumbing work.

Review 27 (2024-11-27 - Rating: 5)
Austin, he was on time and very professional and nice. Did a great job explaining what the current state of the Heating system is and what we can do to make it more efficient.Update 11/27/24Dario

Review 28 (2024-12-20 - Rating: 5)
Austin was a absolutely professional in. Austin showed up in a timely matter did exactly what he said he was gonna do was very professional, but highly recommend him matter fact you should probably give him a raise good with that.

Review 29 (2024-11-27 - Rating: 5)
Dario was fabulous! We live in a condo, very difficult to deal with. He new exactly what we and our neighbors needed and helped us deal with a very difficult and serious situation. Dario is kind and very knowledgeable. Great guy!

Review 30 (2024-10-01 - Rating: 5)
Dante was on time, communicative and friendly. He took his time to figure out why our furnace wasn’t heating, he also cleaned out our water and made some recommendations. Great service! Would definitely call them again in the future.

Review 31 (2024-10-07 - Rating: 5)
Recently had an awesome HVAC checkup - Dante was superb in his demeanor and customer relations. The information he provided was very helpful as well as timely. Kyle also provided a professional wrap up which included several excellent options as we move forward. Thanks guys!

Review 32 (2024-10-29 - Rating: 5)
Gerardo and Juan were very knowledgeable and friendly. They are a credit to Dear Services and I would be happy to have them do work we might need done in the future.

Review 33 (2024-10-29 - Rating: 5)
Dante was here. Was very communicative and clear. Did a great job.The next day Mike P. from plumbing came through and also did a great job. You got good people there Dear.

Review 34 (2025-01-08 - Rating: 5)
Austin was very friendly and helpful. He made sure I understood everything and how to keep things running good.

Review 35 (2024-10-24 - Rating: 5)
Taylor was very professional with her diagnostics at my home today- Oct. 23rd even though my home is very old; She was clear and attentive when it came to any concerns that I may have and answered all of my questions. She’s very knowledgeable and great to work with! Thank you Taylor!

Review 36 (2024-10-11 - Rating: 5)
I truly appreciated the initial inspection and quotation service of Dear Services led by Dante and Francisco! They were extremely polite, professional and had some insightful knowledge to impart of my HVAC (forced air gas) system.I evaluated final options comparing Dear to others, but truly enjoyed the quotation and inspection process. 5 stars!

Review 37 (2024-11-01 - Rating: 5)
Shane K.came out two days in a row, took his time to make sure it was done right!!! Pleasant and professional!!! I felt bad he had to work alone when the other guys who preformed our yearly maintenance check had a partner. Everybody we’ve dealt with thus far have been great!!!

Review 38 (2024-10-04 - Rating: 5)
Rex was very nice and professional. Timely in accordance to estimate, and very clean. Answered any questions we had, and ensured that our panels and exposed wires were safe after we scheduled a last minute appointment.

Review 39 (2024-10-31 - Rating: 5)
Dario was absolutely great today! He was able to figure out what the problem was very quickly and he was very friendly! If possible, Id give more than 5 stars!

Review 40 (2024-12-16 - Rating: 5)
Gerardo has been working on all my electric replacement system from day one on the 13 of December and done an awesome amazing job sand I highly recommend his work and his company Dear Services.

Review 41 (2024-11-12 - Rating: 5)
My experience with demarco was also very professional and informative :)Just met Mike at the grocery store in full dear uniform, asked about the services of the company and got a complete and informative response that led me to schedule a plumbing appointment!

Review 42 (2024-09-09 - Rating: 5)
DEAR services rep and supervisor Kyle were amazing. They were very professional and thorough in their work. The quote was a great price as well. I highly recommend them.

Review 43 (2024-09-19 - Rating: 5)
Both Dante and Daniel did an excellent job on the plumbing and hvac inspections. They informed me every step of the process.They then provided solutions and quotes for the situations that needed attention. I would highly recommend Dear Services for their professionalism and knowledge they provide.

Review 44 (2024-10-18 - Rating: 5)
Alex was pretty awesome, he actually made conversation with us, some techs dont really like to chat while they work, but Alex did, he explained everything to us thoroughly, very respectful and curtiousWould recommend Dear Services for sure

Review 45 (2024-09-06 - Rating: 5)
DEAR Service just finished a large water line replacement for me, and Daniel C. and his team did a fantastic job. They encountered a few obstacle along the way, but handled them flawlessly and Im happy to have water service to my house again, without the worry of my line breaking.

Review 46 (2024-08-22 - Rating: 5)
Today, Dante and Herman provided the best service by fixing our dehumidifier! They always gave the specific information (estimated time, root cause, and the current work status) and they were so kind and friendly all the time. I highly recommend DEAR Services Heating to anyone who needs fixing or installing services.

Review 47 (2024-12-31 - Rating: 5)
Austin did a great job diagnosing and explaining the furnace issues. He is polite and professional.

Review 48 (2024-10-02 - Rating: 5)
Just have to shout out how stellar Brent was explaining everything I needed to know. Very charismatic, intelligent, and all around great guy. I was really happy with how much he helped me out and will use DEAR in the future should the need arise.

Review 49 (2024-10-04 - Rating: 5)
Update Matt and Kyle was awesome they identified a possible plumbing issue and was able to schedule an immediate follow up appointment. I highly recommend Dears Services they are professional and honest.

Review 50 (2024-12-22 - Rating: 5)
Dario is extremely professional, knowledgeable and caring about the needs of the customer. I appreciate being fully informed and answering all my questions. Highly recommend him to all.

Review 51 (2024-08-10 - Rating: 5)
The techs and supervisor were very efficient, knowledgeable and helpful. They advised us that our plumbing is outdated (28 years) and worked with us to obtain financing and any discounts/assistance to make the job doable for us. Very nice young men and a pleasure to work with.

Review 52 (2024-10-31 - Rating: 5)
Mike P was the best! He was very thorough and provided quick service along with some education. We will definitely use Dear Services in the future!

Review 53 (2024-12-25 - Rating: 5)
Austin , is a very awesome technician. He clearly knows what he’s doing and he shared what the issues were and very thorough with the process of making sure that we understood what the problems are. Thank you Austin!

Review 54 (2024-12-16 - Rating: 5)
Austin was very nice and knowledgeable. He did check everything very well and found the issue and the advice how to resolve the problem. I highly recommend him.

Review 55 (2024-12-24 - Rating: 5)
Dario was very knowledgeable and efficient he explain all the details of what’s going on for my family plumbing ang heating and he’s very helpful.

Review 56 (2024-10-10 - Rating: 5)
Dante came out and did my inspection, he was great! They came out to do a quote for a new furnace/AC but he went above and beyond and checked my crawl space after mentioning a minor complaint with the performance of my current system.

Review 57 (2024-09-26 - Rating: 5)
Brent came out to visit our business for an electrical concern. He was very nice and friendly and was able to explain the situation and give us a quote on what we need to have worked on to address the situation. Highly recommend.

Review 58 (2024-12-20 - Rating: 5)
Dario was very helpful and shared his knowledge on what the possible issues could be. Even though we couldnt afford the service we appreciated them coming to try to help us.

Review 59 (2024-12-24 - Rating: 5)
Austin is a champ at crawl spaces. Furthermore, his consultative sales approach allowed for maximum value conveyance, and translation of product need.🔥Much appreciated, and thanks for helping my family.

Review 60 (2024-09-10 - Rating: 5)
Their Service Technician, Dario was fantastic. Very informative and knowledgeable. He was able to diagnose and fix my issue in the same day. Highly recommend.

Review 61 (2024-11-09 - Rating: 5)
Austin and Francisco came out for Hvac issue and they were friendly, and very knowledgeable. They walked us through everything they were doing, made sure we understood, and did not rush.

Review 62 (2024-11-06 - Rating: 5)
Gerardo fixed an issue with outlets that four other electricians couldn’t solve. The work was excellent and efficient. Highly recommended.

Review 63 (2024-09-05 - Rating: 5)
Austin was exceptional! He called prior to a service call confirming that he was on the way. Communicated with issues and offered solutions. Highly recommend Dear Services and ask for Austin!

Review 64 (2024-07-23 - Rating: 5)
Mark Sexton & Keven E discovered a carbon monoxide leak. I am very thankful for them. Mark arrived immediately after being informed of the leak from his coworker, Keven. Mark was able to lower the cost with a military discount through Mike. They did a really thorough job explaining, secured the safety issues, and set up new installation for this week.

Review 65 (2024-08-16 - Rating: 5)
Very pleased with Dante coming out today and he performing a tune up for my hvac system. 10/10 would recommend. His knowledge was informative, but his customer service was exceptional…

Review 66 (2024-08-16 - Rating: 5)
Austin is very professional, knowledgeable, and personable. He did an excellent job checking out our system and diagnosing any issues that need to be corrected. Austin was a pleasure to work with.

Review 67 (2025-01-02 - Rating: 5)
Austin was a gentleman and an amazing technician. We are interested in doing business with Dear in the future.

Review 68 (2024-10-07 - Rating: 5)
Austin from DEAR is wonderful. He came out and diagnosis our problem. They came when the said they would and sent me a message with Austins picture. I would highly recommend for you furnace needs.

Review 69 (2024-12-12 - Rating: 5)
Dante came down today and performed what I call truly excellent service. He was able no only fixed the problems but educated me as well.

Review 70 (2024-08-09 - Rating: 5)
Johnny and Brent came by and were very professional. They helped troubleshoot my smoke detectors and did a great job. I highly recommend them for any of your needs!

Review 71 (2024-11-09 - Rating: 5)
ODB Austin arrived on time, was very respectful of my property, extremely polite and answered all my questions while diagnosing my furnace. Thank you! Would highly recommend

Review 72 (2024-08-08 - Rating: 5)
On arrival as scheduled, Rex T. rendered an assessment that for me both practical and frugal. Knowledge was/is top shelf, execution quick and flawless, leaving with tips and information that will keep my electrical installation such that I dont need to worry. Many thanks, would repeat and ask for the same tech.

Review 73 (2024-12-02 - Rating: 5)
Dante from DEAR Services arrived and clearly explained his service plan and then shared the problems discovered with our furnace and heating system...including options for repairs vs replacement. Very attentive.

Review 74 (2024-12-03 - Rating: 5)
Austin was pleasant and provided great service. Was informative with our furnace status and what needs to be done to maintain our system properly.

Review 75 (2024-03-29 - Rating: 5)
Dario did a awesome job under my kitchen sink. Looks very clean! Upgraded all my hardware even though I didnt ask. VERY PLEASED.

Review 76 (2024-07-17 - Rating: 4)
Our AC has been acting up. They did a free diagnostic and went over 4 different options with me. Dante S was really friendly and helped me really understand our central AC system’s operations. Most of their options were more ambitious than we’re looking for, but I can’t complain at all about the service and options.

Review 77 (2024-09-06 - Rating: 5)
Rex is definitely an exceptional representative for your company. His customer service was warm and friendly but also professional and if I needed your electrical service again I would definitely ask for him!

Review 78 (2024-11-29 - Rating: 5)
Dario was very thorough going through my house looking for leaks! He did a great job! I recommend DEARS!

Review 79 (2024-11-14 - Rating: 5)
Dario was great and stayed late when he had to wait for a part! So happy to have hot water again.

Review 80 (2024-08-08 - Rating: 5)
Dante is an ace technician. He is super friendly, respectful, and explains everything simply and thoroughly. He checks in throughout his work, keeping you informed and updated, especially with recommendations needed to ensure consent. Dante clearly knows his work, but excels just as highly in customer service!

Review 81 (2024-03-08 - Rating: 5)
Nathan was awesome came out did a check up on unit and verified unit is in great standing and functions very well, Nathan was very communicative and knowledgeable. Id highly recommend dear services to all my friends and family!

Review 82 (2024-09-23 - Rating: 5)
Damarco and dear services helped my family last week with a few services and had an excellent experience. Communicating can be a little rough for them but they said damarco was patient and explained everything till they understood! thank you dear services and thank you damarco!!

Review 83 (2024-12-06 - Rating: 5)
Dario explained situation clearly and remedied the problem in short order. I appreciate his diligence in getting our house quickly back on track.

Review 84 (2024-11-07 - Rating: 5)
Austin was great. He was very friendly and respectful and helped us get our heater up and running in no time!

Review 85 (2024-11-05 - Rating: 5)
Mike Excellent job came out did a good job. I sppy him I will always call for him. Thank you for his service r

Review 86 (2024-07-10 - Rating: 5)
Nathan was super awesome and got heat pump up and running!!! Very pleased with him.

Review 87 (2024-10-08 - Rating: 5)
Polo and Gerardo did a great job on a very difficult project in my 1922 house. Thank you Dear and your team for solving this complicated electrical issue. Now I can have heat in my house again. Yay!

Review 88 (2024-07-19 - Rating: 5)
Michael Mack was AWESOME! Listened to our issue and was able to determine what the problem was. He explained every thing in detail and provided a detailed quote. Michael was extremely polite and I would have him out again to help us on any issue we may have! ⭐️ ⭐️⭐️⭐️⭐️

Review 89 (2024-10-28 - Rating: 5)
Geraldo was amazing. Came in and knocked out the work with professionalism and with great explanations each step of the way. Highly recommended!

Review 90 (2024-12-15 - Rating: 5)
Dante did a great job on my heating system he came in on Sunday morning and took care of my heating system.Thank you very much.

Review 91 (2024-07-19 - Rating: 5)
Austin was professional, thorough and wonderful to work with and talk to. I felt comfortable having him in my house and would recommend Dear services to a friend!

Review 92 (2024-08-09 - Rating: 5)
Dante was amazing! Very knowledgeable and did a very comprehensive assessment. He was also extremely kind and respectful to our home.

Review 93 (2024-11-05 - Rating: 5)
Dear services replaced my 29yo heater in a fast and efficient manor. Performed beyond my expectations. Worked well with the renters. They left the work space cleaner than they found it.

Review 94 (2024-07-08 - Rating: 5)
Dario and Billy were able to answer all my questions, give me thorough explanation, clearly state the work needs to be done. I am satisfied. They were professional, on time and had proper attire.

Review 95 (2024-05-25 - Rating: 5)
Awesome and hardworking tech. Seth Robert and special thank you to Daniel. Very courteous also.They finished the job and made sure that we have running water and cleaned up as well. I will definitely use their service again in the future. They all have been very accommodating, friendly and professional. Would definitely recommend their services.

Review 96 (2024-08-21 - Rating: 5)
Brent is fabulous I learned so much and appreciate his patience explanations . I can’t thank Dear enough for sending him.Red was fabulous also.

Review 97 (2024-06-04 - Rating: 5)
I needed a leak inspection and I was worried about water damage. Dear sent Dario over very quickly. He demonstrated a good deal of knowledge, explained the process well, did a thorough inspection and presented me with results and options. I will definitely consider using Dear for future plumbing needs.

Review 98 (2024-07-06 - Rating: 5)
While I did not receive good news about my old HVAC, Austin was very knowledgeable and extremely thorough in his inspection and diagnostics. Professional and friendly service. Thank you for being honest and for all the helpful information.

Review 99 (2024-09-27 - Rating: 5)
Mike P did a great job inspecting our plumbing and making recommendations. I appreciated his easygoing and friendly manner.

Review 100 (2024-07-22 - Rating: 5)
Thanks very much Dario and Billy who works for Dear Services company. I met both of them today when they come to work at my neighbor and I asked them to check plumbing at my house. They did a great jobs to provide services.Again thanks Dario and Billy

Review 101 (2024-06-04 - Rating: 5)
Isaiah E. Was great and knowledgeable in servicing my furnace and water pumpGreat customer service. And his supervisor. Mike did a great job explaining the services that I needed. I Will definitely call Dear Services when further servicing or anything else needed. Thanks again.

Review 102 (2024-07-16 - Rating: 5)
Johnny came over and he looked it up my electrical. I’m totally impressed with this company and now they work awesome.

Review 103 (2024-02-13 - Rating: 5)
Our heating system went out and after a cold few days we gave Dear Services a call. They installed our heat pump two years ago and we were VERY impressed then. After consulting with Kyle who came out to do what we thought was a mere thermostat repair and then he spent the entire day troubleshooting our issue. He is a wonderful representative of a good company. We made the decision that we needed a larger and new heating system. We did the paperwork at EIGHT pm one night and got next day installation service by Angel. Angel was amazing and efficient and knows a lot about what he does! He is so nice and friendly and I would HIGHLY recommend using Dear and asking for him!During the process of getting the new heat unit put in, Angel noticed a leak in our yard and quickly set us up with a plumber to come out and see what the issue was. After their inspection, we decided that 15 year old water heaters needed to go as well as getting the leak fixed. Plumber extraordinaire Mike P and Napoleon came out and fixed the leak in the yard along with installing two new water heaters, getting our heater storage closets up to code. They were very fast and GREAT plumbers! None of our spaces are easy (this would NOT surprise you if you knew us personally)Thank you to our great installers, their amazing Team Lead, Robin who got us all set up with the financing, and to everyone at Dear Services who made these tough couple of weeks all better!

Review 104 (2024-12-18 - Rating: 5)
Dante was very professional. Top rate. Highly recommended. He deserves 2 lunches

Review 105 (2024-10-24 - Rating: 5)
Dante was here. Brother took care of us quickly and professionally. Couldn’t ask for a better service. Great job guys!

Review 106 (2024-06-12 - Rating: 5)
Rex and Daniel C. were here to inspect the generator and all involved with the task. They were very helpful and informative. We werent expecting a big issue with all the outdated outlets in our 1977 home, and they explained what could possibly happen if issue wasnt addressed. We are grateful we are aware andDear Services is addressing it right away. Very satisfied; thank you!

Review 107 (2024-07-10 - Rating: 5)
Dario was very thorough in examining the issues I reported and providing his recommendations on what parts of our plumbing needed to be serviced (and helpful explanations as to why)

Review 108 (2024-10-29 - Rating: 5)
I’ve had this same wire issue for a long time and couldn’t find any electricians to solve it until Alex. He was able to deduce the issue quickly. Alex at Dear services is a life saver! THANK YOU!

Review 109 (2024-09-04 - Rating: 5)
Dante was exceptional from the beginning to the end of visit. Would definitely request him always. Thank you. Dawn Crnich

Review 110 (2024-11-27 - Rating: 5)
Dante S did a fantastic job servicing my furnace! Very efficient, clean and great communication! Highly recommend!!!

Review 111 (2024-07-19 - Rating: 4)
Just got a new AC and furnace installedThe crew we had Dan, Shane and one other ( I dont remember his name) was friendly, professional and worked their buts off to help us out.The only thing I would complain about is there were several times they had to leave to get supplies or have them delivered.

Review 112 (2024-07-31 - Rating: 5)
The electricians were excellent and knew exactly how to get me back up and running again quickly. It was literally the best service call response I have had in years. Thank you Dear Services!

Review 113 (2024-11-18 - Rating: 5)
Our technician Mike P was very thorough in explaining our option for the repair making us feel confident in our choice.

Review 114 (2024-10-05 - Rating: 5)
Austin was extremely professional and knowledgeable. Explained every step and cleaned up his workspace. I give him and DEAR the highest recommendation.

Review 115 (2024-08-16 - Rating: 5)
Dante S came by for a complimentary cleaning of our split units. He was professional & polite. He knew his stuff & made great recommendations. Thanks Dante!

Review 116 (2024-06-09 - Rating: 5)
We had Nathan visit us to check on our central air conditioning which was not working. He did a complete through look and explained every bit on what he was checking and how things were going. He also explained and showed what has gone wrong. Thank you Nathan, though we have a long way to go your patience and explanation will help us take a decision.

Review 117 (2024-08-22 - Rating: 5)
Austin and Red were pleasant and knowledgeable. Were looking forward to working with DEAR Services to improve our home heating and cooling system.

Review 118 (2024-07-17 - Rating: 5)
Dario came out on an emergency call and fixed my underground leak in less than 90 minutes. Very personable and professional. Definitely would use them again.

Review 119 (2024-06-06 - Rating: 5)
Nathan , is a Service Technician that came out to my house to fix my air conditioner leak. He ran serval test to locate my leak. The amount of time and work effort he did was out standing. I watch him for hours and Im very impressed with his qualifications he has. I would always recommend him to do my service work. Plus he has very good people skills and polite. Nathan had to come out the next morning and was on time. Thanks you

Review 120 (2024-06-08 - Rating: 5)
I couldnt be more satisfied with the exceptional service provided by Dear Service technician JC. From start to finish, their professionalism and expertise were evident. The technician arrived on time, thoroughly inspected my system, and explained everything in detail. They quickly identified the issue and had it resolved in no time! I highly recommend Dear Services for anyone in need of reliable and efficient HVAC services. They truly go above and beyond! JC was great!

Review 121 (2024-10-16 - Rating: 5)
Juan is always awesome everytime he comes in to our store, upbeat, happy and is always a good time when hes here.

Review 122 (2024-07-13 - Rating: 5)
I have had a very good experience with the folks of DEAR Plumbing Services. From the original plumber, Mike to the Field Supervisor, Billy, plumber Steven and Seth, the plumber who is working on the repiping of my 1895 old house. Excellent care and customer service. Thank you!

Review 123 (2024-06-19 - Rating: 5)
Austin was awesome! Provided 5 stars service. Very provided very thorough service about what he was going to be doing and what was going to happen very supportive impatient with us even when we had to ask a second time great guy very nice.

Review 124 (2024-12-18 - Rating: 5)
Thank you for all you help imReally happy they save hundreds dollars, very honest people on time im really happy at technician and supervisor Donté S and Mark S.12/18/24Dario helped me understand what to do with the small leak I had in my crawl space

Review 125 (2024-06-21 - Rating: 5)
Had DEAR Services out to look at my AC and air vents. Austin was on time, professional, and explained everything very well. I had a very old unit so he had his supervisor, Mike, come to take a look as well. Both of these guys were absolutely fantastic.

Review 126 (2024-10-22 - Rating: 5)
Dario came to give us a quote for a remodel job we are doing and had a great attitude and customer service.

Review 127 (2024-07-25 - Rating: 5)
Austin was great at communicating the issue and what needed to be done to fix it! Very respectful and also didn’t charge us for coming out and figuring out the problem! Great service!

Review 128 (2024-11-29 - Rating: 5)
Mike P. was fantastic. He was knowledgeable and was able to resolve our issue quickly. Highly recommend.

Review 129 (2024-10-15 - Rating: 5)
Dario, I can’t say enough about the service I received today. Professional, efficient and very helpful in explaining everything. Thanks for a great job.

Review 130 (2024-07-17 - Rating: 5)
Austin was very knowledgeable, attention to details and explained how the whole components of A/C and units involved works together. I was very impressed on how easily he me understand how the system works and the maintenance required.

Review 131 (2024-11-07 - Rating: 5)
Dario was very informative and helpful with the house inspection and leak of faucet in front of house. Very pleasant and personable customer service.

Review 132 (2024-09-03 - Rating: 5)
Red is great. Very professional salesman and helpful with any questions we had. Hes a great asset to your company. Thank you.

Review 133 (2024-07-03 - Rating: 5)
Mike P was professional and full of knowledge. Would recommend him to anyone I know!

Review 134 (2024-12-03 - Rating: 5)
Dario was fantastic and professional! Great job and I would recommend them going forward!

Review 135 (2024-08-29 - Rating: 5)
Justin was great! Gave good explanation of all issues. Arrived on time and very personable.

Review 136 (2024-08-19 - Rating: 5)
I want to commend Taylor from Dear Services for her exceptional work. She thoroughly checked for any electrical issues and offered valuable suggestions for improvements, demonstrating both expertise and a proactive approach. Her professionalism and attention to detail were truly impressive. Thank you, Taylor, for your outstanding service!

Review 137 (2024-11-25 - Rating: 5)
Dario Excellent customer service and knowledgeable of the scope of the project..really appreciate the professionalism. Highly recommended!

Review 138 (2024-11-11 - Rating: 5)
Dante was courteous, very technically astute & very sympathetic to the needsof the heating system in our home.Chuck Landback

Review 139 (2023-12-15 - Rating: 5)
Dante was incredibly professional and helpful. He was punctual and respectful, understanding how to manage my expectations while also giving me the most up-to-date information regarding my system. The overall experience was enjoyable and I look forward to having him out again. If every technician were like Dante, there would be no bad reviews.

Review 140 (2024-11-22 - Rating: 5)
I was incredibly pleased with DEAR Electric service from start to finish. When my rental property s circuit breaker started to having an issue, I called their office and was immediately connected to a friendly and knowledgeable representative. She was able to schedule an appointment for the same day! Alex, the electrician who arrived promptly, was not only skilled but also incredibly patient. He explained the issue clearly and provided several options for the repair if I wanted it. I was impressed by his honesty and professionalism. I highly recommend DEAR Electric for anyone in need of reliable and efficient electrical services.

Review 141 (2024-12-08 - Rating: 5)
AustinHe did an excellent job servicePromote him to a new positionHe can a be a good trainer also

Review 142 (2024-07-22 - Rating: 5)
Mike P came over and flushed my hot water tank in exchange for a food donation to Union Gospel Mission. In addition to supporting a charitable cause, he was also happy to provide information on upgrading my current system. Mike was friendly, knowledgeable and professional. I couldnt ask for more.

Review 143 (2024-11-06 - Rating: 5)
Rex was outstanding with his customer service and professionalism. He is an asset with to your company.Thank you

Review 144 (2024-11-05 - Rating: 5)
Dario was very courteous, professional & knowledgeable in explaining the conditions of appliances and things that needed to be done in the house.

Review 145 (2024-07-10 - Rating: 5)
Had somewhat of an emergency with our Coyote water pump system that Rex, from Dear Services was able to address. He was extremely gracious and professional to boot.

Review 146 (2024-07-18 - Rating: 5)
Dario did a great job assessing our plumbing needs and explained all the options clearly. Very friendly and prompt service!

Review 147 (2024-12-10 - Rating: 5)
Mike P was great. Very friendly and thorough with the inspection on our home!

Review 148 (2024-07-19 - Rating: 5)
Mike P. Was great at helping us out with an estimate on our super old pipes. He was very professional and informative.

Review 149 (2024-06-14 - Rating: 5)
We had Daniel here this afternoon to replace our water heater. He was very courteous and professional and knowledgeable. I was very happy to have my water heater installed and operational in just a few hours!

Review 150 (2024-08-25 - Rating: 5)
Austin visited my place for furnace issue s and he explained it well to me on what is happening. It was minor issues and he fixed it. Really appreciate his work

Review 151 (2022-06-13 - Rating: 5)
Lukas arrived well within the appointment window and was courteous and helpful. He also explained why the switch I was getting replaced had the problem it was having in the first place which was great information. He completed the job quickly and my new fan switch looks and works great.--------------------I am editing this review because I cant see a spot to leave a new review! The above is unaltered from my original post 4 years ago. We recently had to call DEAR again for a plumber. In case the year doesnt update, I am adding on to this review June 13th, 2022.Tony arrived to our plumbing emergency just 15 minutes after I called dispatch. Our toilet supply line had failed and shot a huge amount of water for an undetermined amount of time. Because the problem was so minor (just a hose and gasket) we were given a very good deal. More important than all of that, Tony put us into contact with a restoration company that came highly recommended to help with all the water. I got 35 GALLONS of water out of the carpet with a shop vac, just to put things in perspective. I will be calling DEAR again the next time we need help in our home.

Review 152 (2024-09-03 - Rating: 5)
Representative who came to my house was very polite and communicated thoroughly. I will call Dear again when I need electrical help. Thank you.

Review 153 (2024-03-30 - Rating: 5)
Mike and Austin were just amazing. And a pleasure to work with. Very thorough and informative. Easy to work with and very understanding. Made things easy for me to understand. This is our 2nd purchase with this company and every experience has just been the best.. Id give more stars if I could..

Review 154 (2023-12-18 - Rating: 5)
Kyle came out to my home to conduct an inspection of our furnace, and was an absolute pleasure to work with. He was very professional, respectful, and friendly. He was polite, very knowledgeable about his job, and even wore shoe covers so he wouldn’t track dirt into my home (which wasn’t necessary but sincerely appreciated nonetheless!). If you need to make an appointment for service, I would highly recommend requesting Kyle to get the job done. He works fast but diligently, really knows what he’s talking about, and does his job extremely well. Thank you for a positive experience, Kyle, and keep up the hard work!

Review 155 (2024-10-27 - Rating: 5)
Dante was very helpful with all the explanations as well as the solutions for what needed to be done. Great to work with!

Review 156 (2024-10-31 - Rating: 5)
Austin was very helpful and easy to work with. He prompt and very friendly!

Review 157 (2024-12-09 - Rating: 5)
Dario was super informative and helpful. I feel more informed about plumbing and what to look out for.

Review 158 (2024-04-02 - Rating: 5)
Austin came out today to do some inspection work on our home. He was very professional, respectful, and friendly. He also was very detailed about his findings and explained them clearly for us to understand. Can’t say enough about Austin’s professionalism and respectful attitude. Two thumbs up for Austin

Review 159 (2024-07-31 - Rating: 5)
Oh i never received an invoice. I sent a text to the company multiple times. I just want to make sure if i owe anything, you dont send it to collections.

Review 160 (2024-10-01 - Rating: 5)
Matt is a boss! Helpful, professional, knowledgeable, real, and most importantly honest. He’s got talent and people skills.