Pinnacle Communications Group

Located in Jacksonville, Florida

Address: 7949 Atlantic Blvd #104, Jacksonville, FL 32211, United States

Phone: +1 904-910-0444

Rating: 5

Services

Identifies as Latino-owned
Identifies as women-owned
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-03-13 - Rating: 5)
Sonya and her Team are absolutely amazing. Their professionalism is impeccable and only matched by the unwavering dedication to client satisfaction. If you need any of the services they offer, I can go ahead and tell you not to look any further. If you desire the best, Pinnacle is it!

Review 2 (2024-04-22 - Rating: 5)
I highly recommend Pinnacle Communications Group for your security and telecommunication needs. The staff provides professionalism, product knowledge and most of all dedication and support to their clients satisfaction!! I couldn’t be happier with the service I was provided!!

Review 3 (2024-04-21 - Rating: 5)
This company provided thorough expertise throughout the entire process from obtaining a quote to follow up after installation. Amara is very responsive and listened to what specific needs we needed for our purchase. She has gone above and beyond to ensure we are satisfied customers while taking the time to get to know us on a more personal level. 10/10 experience!

Review 4 (2024-03-14 - Rating: 5)
When you think of the words “above and beyond” only one company comes to mind in this field … and it’s Pinnacle Communications. It’s hard to mistake their professionalism and work ethic for anything but AMAZING! If you’re truly looking for a partner through thick and thin? During and outside of business hours? You’re in the right spot! Thank you Amara and team for everything that you do!!!

Review 5 (2024-03-17 - Rating: 5)
It is extremely encouraging and aspirational to see what Sonya and her team have done is just a short amount of time, both in business and in the community! Pinnacle provides best in class support and tailored solutions to your business needs.

Review 6 (2024-07-02 - Rating: 5)
Sonya has been a pleasure to work with. She is friendly, knowledgeable, and professional at all times and has made the process a pleasure from start to finish!

Review 7 (2024-07-02 - Rating: 5)
Sonya and her team are amazing! Her attention to detail and high level of professionalism are incredible. I highly recommend working with her.

Review 8 (2024-03-19 - Rating: 5)
We met with Pinnacle for setting up communications on a project and also potentially using their products for our warehouse operations. They were very professional, informative and highly responsive.

Review 9 (2024-03-17 - Rating: 5)
Very impressed with the quality of work here. Camera & radio quality is significantly better than some big name tech companies and the staff go above & beyond to keep you informed. I trust pinnacle for my personal & business security needs

Review 10 (2024-03-13 - Rating: 5)
Pinnacle goes above and beyond in managing security and communication needs, while also actively engaging as a valuable community partner in Jacksonville. The owners dedication to supporting small businesses is commendable, and their impactful contributions are felt throughout Northeast Florida. The PCG teams genuine care for their customers, employees, vendors, and the city shines through in their efforts to make a positive difference.

Review 11 (2022-08-12 - Rating: 5)
My company recently upgraded its radio communications equipment and Pinnacle was our vendor of choice. Marissa and company took great care of us every step of the way. Every question we had was answered (and there were many) and the radios are superb! Their customer service after the sale really stands out also as Marissa made follow up inquiries checking to see how things were going. Two thumbs up in my book!

Review 12 (2024-03-14 - Rating: 5)
PCG really knows their stuff when it comes to communication technology, cameras, and security services. They go above and beyond to make sure their equipment is top-quality and their service is unbeatable. If you want reliable communication solutions, PCG is the way to go.

Review 13 (2024-03-13 - Rating: 5)
We had such an Amazing experience working with the Pinnacle Group. From their knowledge of what we needed to their customer service. I would highly recommend them.

Review 14 (2022-08-09 - Rating: 5)
I highly recommend Pinnacle for all of your telecommunication needs. I have been working with Marissa for a few years now and she goes above and beyond to provide good customer service during work hours and after hours. She travels to my location in South Carolina from Florida at the drop of a dime when requested. Shes the Best! The Radios provided by Pinnacle are very useful to my company. Thank You Marissa for all of your Support.

Review 15 (2022-08-11 - Rating: 5)
PCG goes above and beyond with their customer service, advanced technology/ communication products and their professional knowledgeable team! I would highly recommend them to anyone looking to get your business on point with everything keeping your personnel connected to ensuring best safety features in place to protect your assets. Needless to say Im highly impressed, give Sonya and her team a call today to consult and meet your business needs!

Review 16 (2024-03-14 - Rating: 5)
This is a great small business and the customer service is exceptional. They truly listen to my needs and requirements and was able to deliver on budget and by the deadline.

Review 17 (2022-08-13 - Rating: 5)
We had been looking to upgrade our radio system, but didnt know where to turn. Then we met Pinnacle Communications Group. We have some unusual challenges, including operating a large horse stables in the North Georgia Mountains and needing to communicate across a large property. Pinnacle was amazing ~ their meetings with us, their suggestions, and their solutions were exactly what we needed. But their attention to detail and quality did not stop there. Their customer service extended well beyond the sale. Marissa Marchisillo has been there with us from the beginning and is certainly considered a part of our team. She is always supportive, responsive and professional. Most of all, we know we can count on Marissa to help us with solutions to our communications needs. Thanks, Marissa and the whole Pinnacle team. So glad to be doing business with you!

Review 18 (2024-04-26 - Rating: 5)
Pinnacle Communications Group sets the gold standard for security and telecommunication services. Led by Sonya and her exceptional team, they exemplify professionalism, expertise, and an unwavering commitment to client satisfaction. In an era where time is a precious commodity, Sonya and PCG prioritize their clients, ensuring their needs are not only met but exceeded. Beyond their stellar services, PCG actively engages with and supports their local communities, embodying the spirit of giving back and fostering growth among fellow small businesses. For unparalleled support and a dedication to both excellence and community, look no further than Pinnacle Communications Group.

Review 19 (2024-03-17 - Rating: 5)
Top notch service! In-line market pricing. Couldn’t ask for a better company to handle all my communication needs! Look no further! Pinnacle communications is where it’s at!

Review 20 (2024-03-17 - Rating: 5)
This small business is awesome! and their customer service is top-notch. They really listen to what I need and want, and they delivered within budget and on time.

Review 21 (2022-10-08 - Rating: 5)
This company has been an absolute life saver!! Marissa M. Is the best representative on this side of the equator!! Whenever I call, she delivers! She’s professional, prompt, and precise! If you’re in need of any type of communication supplies, I highly recommend giving her (and this company) a call, pronto!

Review 22 (2021-02-10 - Rating: 5)
So, i am a vendor for Pinnacle, so i wanted to make sure that was clear up front. They have been a joy to work with, never having to chase them for payment, always responsive to questions, and very friendly even when problems arise. they are good people.

Review 23 (2022-08-09 - Rating: 5)
Marissa was extremely professional. I would highly recommend using them for your communication needs. She works hard to satisfy the customer and will help out in any way possible.

Review 24 (2024-03-14 - Rating: 5)
The staff was very professional and knowledgeable. Very courteous and attentive. Great experience and I’ll be definitely using them again.

Review 25 (2022-08-12 - Rating: 5)
The Pinnacle Communications Group team is comprised of responsible and respectful people. They consistently seek to improve their knowledge and be industry leaders. I recommend them highly.

Review 26 (2024-03-13 - Rating: 5)
Amazing work! This is a company that gets THINGS DONE, quick, efficient and so professional. I would recommend them to anyone and everyone.

Review 27 (2021-01-11 - Rating: 5)
Pinnacle cares about the community! After seeing their team out at the City Streets 2 Student Athletes Turkey Giveaway event, it was undeniable to me that there is something special about this company. Providing a good product is one thing. Genuinely caring about the people that you provide it for is another. Very well deserving of ALL 5 stars.

Review 28 (2024-04-18 - Rating: 5)
Pinnacle Communications Group is 5 star. The techs are very knowledgeable and efficient.

Review 29 (2022-08-13 - Rating: 5)
Pinnacle Communications is a strong and progressive company. The company is made up and ran by talented and caring professionals. Pinnacle Communications is not only leading in the space of technology and communications but, theyre doing an amazing job engaging and supporting the Jacksonville and surrounding communities.Pinnacle Communications is a topnotch company!

Review 30 (2021-11-23 - Rating: 5)
Just used them for consultation regarding our companys existing security camera system. Cole was very knowledgeable, and professional. It was a pleasure dealing with Pinnacle, and we will be using them again for future needs.

Review 31 (2024-03-18 - Rating: 5)
Customer communication at its finest their team has your best interest in mind when providing a solution for your low voltage needs.

Review 32 (2024-03-14 - Rating: 5)
Wow is all I can say! Top Notch Stem program. My kids loved it. My kids have attended other Stem courses, but this one is an A+! Very organized and useful all while kids had fun learning! Definitely a recommendation for everyone to try them out! Great job!

Review 33 (2020-09-30 - Rating: 5)
My children have taken the stem course and it’s been the best one they’ve taken yet! Its affordable,immersive, hands-on and the educators are kid focused! My kids loved the T-shirts and can’t wait for the next class! As a dad I highly recommend

Review 34 (2021-02-11 - Rating: 5)
I am thoroughly impressed with PCG! They are innovative, progressive, dedicated and diligent. This team provides a superior customer experience and has displayed high integrity. I look forward to growing our partnership!

Review 35 (2024-04-29 - Rating: 5)
Pinnacle Communications is an extremely helpful company, super hands on and always available to answer questions and help in any way possible!

Review 36 (2024-03-16 - Rating: 5)
Very professional and knowledgeable staff. Customer service is the best I’ve dealt with. Quality products for a great price.

Review 37 (2020-10-13 - Rating: 5)
“The radios we’ve been using for the past few months have been more of a headache than anything. Marissa was extremely friendly and thorough and quickly helped my team upgrade and communication has never been better! We are proud to operate PCG’s radios!”

Review 38 (2020-09-29 - Rating: 5)
World class act staff. I’m a volunteer coordinator, I enjoy the atmosphere, and the vibe. The team is so much fun and down to earth. They’re very helpful and commited to suit your needs. i highly recommend them! The BEST!

Review 39 (2022-08-16 - Rating: 5)
I met this group of ladies about a year ago and I am blown away by their dedication to not only their clients and their empire, but their family and friends. This company goes above and beyond and I look forward to continuing our business and friendship together for a long time.

Review 40 (2020-10-13 - Rating: 5)
I just ordered radios for my business and they were outstanding w customer service. Marissa helped me through my entire purchase and made sure I understood everything. Highly recommend!

Review 41 (2020-12-28 - Rating: 5)
Best communications group around!! They are an amazing group of people. They are personable, professional, and knowledgeable. Cannot wait to work with Scott, Marissa, and Sonya again.

Review 42 (2020-09-29 - Rating: 5)
They are very helpful, respectful and professional. No problem what so ever with these guys. I love how they present them selves, love how they interact with the kids. They are just perfect!!! I HIGHLY RECOMMEND!

Review 43 (2021-01-13 - Rating: 5)
Excellent customer service!! Talked with Marissa about a couple questions I had on their equipment and services that they provide. She answered all my questions in a clear way for me to want to go with their company.

Review 44 (2024-04-26 - Rating: 5)
It has been a pleasure working with Sonya and her exceptional team! This company is my only choice for all of my security and camera needs. The solutions they provide have a sophisticated (AI) search engine that can easily sort through hours of footage. We can even locate a specific person or vehicle of interest across our entire site using their system. Pinnacle Communications Group is in a league of their own. I highly recommend them!

Review 45 (2020-10-04 - Rating: 5)
I took the adult literacy course and it changed my world! High school did not prepare me for adulthood, but PCG filled the gaps. I highly reccomend working with this amazing group of women!

Review 46 (2024-03-13 - Rating: 5)
A great company to take care of all your security needs! I highly recommend Cole!!!

Review 47 (2022-09-27 - Rating: 5)
Hello everyone this is good place to get you security cameras done I got mine already and they all are really helpful specially Marissa she is such a sweet lady always willing to give them my business thank you..

Review 48 (2024-07-02 - Rating: 5)
Sonja and Pinnacle are incredible. Whether you need a whole new security system or help trouble shooting a problem, she is the one to go to!

Review 49 (2020-09-29 - Rating: 5)
Ive been very happy with the response and the overall wealth of information that the staff there provides for the general public and those who choose to inquire about its goals and expectations! The staff is always happy to answer any questions and will provide an answer or find out an answer to anything you dont understand. Very Respectful and Profesional!!

Review 50 (2020-10-13 - Rating: 5)
I am the scholarship recipient from the summer session and I am so grateful to PCG because now I’m able to finish my degree and I am working in my field as of September 15!

Review 51 (2020-10-13 - Rating: 5)
I volunteered with PCG during their summer sessions and earned community service hours for school. It was an awesome experience and I will be returning for winter!!!

Review 52 (2024-03-14 - Rating: 5)
I highly recommend Pinnacle Communications Group for your security and telecommunication needs. Sonya and her staff are the cream of the crop, providing unmatched professionalism, product knowledge and most of all dedication and support to their clients satisfaction and success of their business. As a small business owner time is extremely scarce yet Sonya and PCG consistently make time to develop & grow their community partnerships, giving back to the communities they serve and mentoring other small businesses so they too can thrive and serve their communities in positive impactful ways.

Review 53 (2020-10-07 - Rating: 5)
“I’m a young adult and I didn’t know anything about money. I took PCG’s basic life skills course and its taught me how to save money and budget for the future.”

Review 54 (2024-03-17 - Rating: 5)
Pinnacle Communications is an unbeatable company that provides quality services and products throughout the city of Jacksonville, FL. and surrounding areas. As an educator in my local community, it makes me proud to know how they use their innovative products to service our students and schools with technological products to help children be successful in the classroom. This will continue to be a go-to company!

Review 55 (2024-03-14 - Rating: 5)
100% recommend. You will be getting the best.

Review 56 (2021-01-09 - Rating: 5)
Marissa is the most amazing, kind, sweet, patient and respectful person I have met. Thank you Marissa!

Review 57 (2024-03-14 - Rating: 5)
Pinnacle Communications Group is a wonderful company. The best in security and communications in North Florida!! Highly recommend for all of your communications and security needs.

Review 58 (2024-03-16 - Rating: 5)
I thought we knew what we needed for our personal and commercial communications needs, that was until we sat down with Amara. She not only gave us a system that met our extended needs, but allowed it to be done far cheaper than we had expected.We can’t thank her enough.

Review 59 (2020-10-03 - Rating: 5)
A dedicated, hard-working team of professionals. Committed to excellence and meeting needs of the community! Highly recommend!

Review 60 (2024-03-20 - Rating: 5)
Highly recommended! Outstanding service and support.

Review 61 (2024-03-13 - Rating: 5)
Excellent service and great communication on site visits.

Review 62 (2022-01-19 - Rating: 5)
Very knowledgeable and the customer service was awesome. I would absolutely recommend their services!!

Review 63 (2022-12-01 - Rating: 5)
These folks are AMAZING! They removed my old system and installed a new one that completely met my business needs. Their professionalism is impeccable! From the first consultation to the installation to the cleanup afterwards they exceeded my expectations. I also love knowing that I’m dealing with a local company who makes me feel cared for. If you need a security system, I highly recommend them!!

Review 64 (2022-12-16 - Rating: 5)
The staff from Pinnacle is amazing, The are very professional and knowledgably about their product. We were presented with proposals to fit both our need and budget. The Pinnacle staff communicated with us through every step from purchase to install. The follow-up was been great. I walked away feeling I have found new friends. I highly recommend the Pinnacle Group.

Review 65 (2020-09-29 - Rating: 5)
5stars is an understatement!!! Pinnacle commmunications...Deserve 10stars!!!! Highly Highly recommended...

Review 66 (2024-03-13 - Rating: 5)
Pinnacle is nothing short of spectacular. Their customer service is always one time.

Review 67 (2024-03-18 - Rating: 5)
Great experience working with Sonya!

Review 68 (2020-09-30 - Rating: 5)
Professional team , really good customer service , highly recommend this group. The bests.

Review 69 (2023-01-03 - Rating: 5)
Pinnacle Communications deserves 6 stars. They came in and set up an affordable security system, worked through all the issues with AT&T’s router, and left the workspace super clean. Their customer service is exceptional. If you need security cameras set up, this is definitely who you should call.

Review 70 (2024-04-26 - Rating: 5)
There is no other company in the world I would rather deal with! Their customer service is at the highest level of any company I have ever seen.

Review 71 (2022-08-09 - Rating: 5)
Marissa and her team at PCG are top notch! They’ve provided outstanding service during the radio installation project for the Nassau District Schools bus fleet. Highly responsive, prompt and professional. We’re fortunate to have a great business partner in Pinnacle!

Review 72 (2024-04-26 - Rating: 5)
Great company and support.

Review 73 (2024-03-14 - Rating: 5)
Very good

Review 74 (2020-09-30 - Rating: 5)
Well. Customer service is awesome. Highly recommend this group

Review 75 (2021-02-10 - Rating: 5)
This is an amazing female power group! They are super professional, kind, and hardworking. These ladies have the best communications group, hands down. The most personable customer service I have ever had, they answered all of my questions and were amazingly helpful!

Review 76 (2020-10-13 - Rating: 5)
Marissa was a tremendous help . I definitely recommend !!

Review 77 (2020-10-13 - Rating: 5)
Great experience and super easy, definitely recommended to my friends. The service is awesome, Marrisa was the best help !