Thompson Electric and Air

Located in Jacksonville, Florida

Address: 1940 Haines St, Jacksonville, FL 32206, United States

Phone: +1 904-353-1500

Rating: 4.4

Services

Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-26 - Rating: 5)
They were on time and did the work faster than expected. They were courteous, polite and explained every detail involving my transfer switch. They also cleaned up after the work was done and the installation looks like it was installed when the house was built. Great local business and I highly recommend them for your electrical wants or needs.

Review 2 (2024-10-04 - Rating: 5)
I am very pleased with the work Thompsom Electric has done for me. A special thank you to Tim for being kind and accountable. The work is done quickly, efficiently, and prices reasonably. Thank you for a job well done!

Review 3 (2024-10-03 - Rating: 5)
I have had this company for my split systems and House a/c units and have been very happy with their work and prompt service, reasonable prices and great workmanship.

Review 4 (2022-10-19 - Rating: 5)
They did a great job stayed in contact every step of the way. Professional friendly and went out of their way to be sure I was happy with the final outcome of the project

Review 5 (2023-09-19 - Rating: 5)
Love Thompson Electric! Professional, Reliable, and Knowledgeable in all aspects of A.C. David, the serviceman was patient when I asked questions. Then, when I got the bill, whoppee..... I still had my shirt! Reasonable and fair! I will definitely recommend to KY friends and family! Thank Thompson!

Review 6 (2023-10-28 - Rating: 5)
I recently had the pleasure of working with Thompson Electric and HVAC for an installation project at my property, and I am beyond impressed with the level of service and professionalism displayed by their team. From start to finish, every interaction was marked by courtesy, respect, and a genuine commitment to ensuring my complete satisfaction.Tim was the first representative from Thompson that I met, and he set a high standard for the rest of the team. His thorough inspection of my property was followed by a phenomenal quote that was both fair and transparent. I appreciated his attention to detail and his willingness to take the time to explain everything to me.JW, who oversaw the entire project, deserves a special shout-out for his extraordinary patience and kindness throughout the process. He was always available to answer my questions and address any concerns I had, no matter how big or small. JW’s calm and reassuring presence made a potentially stressful experience feel smooth and manageable.The rest of the team at Thompson Electric and HVAC were equally impressive. Every person I met was respectful and polite, consistently arriving on time and conducting themselves with the utmost professionalism. The quality of their work on the installation was top-notch, and it was evident that they took great pride in their craftsmanship.In summary, Thompson Electric and HVAC has earned my highest recommendation. Their team is composed of true professionals who are committed to delivering exceptional service. I am grateful to have had the opportunity to work with them and would not hesitate to enlist their services again in the future. Thank you, Thompson Electric and HVAC, for a job well done!

Review 7 (2021-06-30 - Rating: 5)
Absolutely fabulous! Super nice guys. Repaired my issue with the wire connection for my pump/sprinkler system. I also hired them to install my security cameras. They were here for HOURS and crawling around in the attic space installing new receptacles and ensured they all worked. They cleaned up after themselves and did not damage anything (as Ive experienced with other companies). Very knowledgeable, friendly and courteous. Definitely recommend and will hire again and again as needed.

Review 8 (2024-04-04 - Rating: 5)
Excellent job always. I work at Mayo Clinic and have referred coworkers to this company for any electrical service. If Im happy with my service and price, I will tell as many people I can.

Review 9 (2024-03-13 - Rating: 5)
The technician, Tim, was courteous and explained my fuse box problem in a way that I could understand…considering I’m at the top of the list of being non-technical. Would absolutely recommend Thomson for your electrical needs.

Review 10 (2016-09-19 - Rating: 5)
I recently had some electrical work done by Thompson electric. My first contact was with a very pleasant and helpful young lady in the office named Kiley. She very helpful and made sure I was taken care of. She went out of her way to get my work scheduled. She called to make sure things were completed, I had received my paper work and that I was satisfied with the work. Jerry and Tim were the technicians I dealt with. Both were very prompt professional. They made sure I did not have any unanswered questions before they left. The work was completed ahead of schedule, and I am very pleased. They treated my home and me with respect and caring. The work area was clean and orderly after the work was done.. Rest assured, should the need arise again, I will call Thompson Electric. My association with this company was positive, pleasant, and a wise decision on my part.

Review 11 (2021-02-23 - Rating: 5)
Was very pleased with the service we received from Thompson Electric. They helped with several things around our house, garage and installing outside outlet. The work was done within a short time and everything is working great. Tney took pains in keeping things clean and neat and the price was excellent to fix all they fixed. We had checked with others and they were much better priced for what was needed. I cannot begin to tell you how pleased we were with their service and the people we worked with. Everyone at Thompsons was so kind and didnt try to stick us with things we really didnt need. Very trust worthy honest people. Will be using them again in the future and highly recommend their company.

Review 12 (2021-03-05 - Rating: 5)
Fred and his crew are very professional, precise and extremely reasonable. I was very impressed with the follow up of the appointment and work done. I will continue to recommend Thompson Electric to anyone needing honest, reliable and excellent work for AC or Electric.

Review 13 (2022-05-27 - Rating: 5)
Highly recommend this company. The technician came out as planned, was courteous, knowledgeable, repaired the noise the HVAC was making, and cleaned up any mess that was made.He also told me what to plan for cost wise if the motor needs to be replaced in the future.Great Company, Great service, Excellent technicians.

Review 14 (2015-06-03 - Rating: 5)
I called Thompson to fix an emergency on a Friday afternoon. I received immediate attention and prompt, professional service from the technician and office staff. The job was reasonably priced & was done in no time. The technician was very courteous and finished the work perfectly. I would absolutely recommend this company to anyone who needs any kind of electrical work done. I will definitely be using them in the future.

Review 15 (2016-07-09 - Rating: 5)
Great company! Dont believe anyone talking bad! I cold-called them and hit a winner! 2 big jobs now on my dollar. They saved me money over competitors, were high quality, and accurate per my plans. I have had other companies mess up details. They were so good that I was surprised. I had dimensions and multiple switches on recessed lighting. They are smart electricians and each employee helped me on every question: prompt, professional, and very courteous. Im not a review writer, but I have to write now, You are an Outstanding Team!

Review 16 (2016-08-01 - Rating: 5)
I had such a great experience with Thompson Electric. From the moment I called ,the women on the phone were polite and always kept in contact with me to remind me of times and appointments. The electricians were knowledgeable and even caught a few problems we didnt know about. It was an amazing experience. I will definitely use them again and also refer them to my friends and family.

Review 17 (2024-04-21 - Rating: 5)
Professional and timely with reasonable prices. They even checked for a warranty before handling the repair. Im a satisfied customer!

Review 18 (2017-12-01 - Rating: 5)
Replaced two fluorescent light fixtures with LED bulbs. Work was done professionally and the lights worked fine. We thought that the bulbs they provided were not bright enough, so we asked them to replace them with brighter ones. They did this at no extra charge. They also installed a SmartHome switch at no charge.Very satisfied with the work. They did work for us in the past that was also satisfactory.

Review 19 (2019-01-10 - Rating: 5)
The electrician was every helpful. He took his time to make sure his work was completed correctly. He was able to solve our electrical problems. He went beyond the required work assigned to him and fixed problems another electrician created at the house. He made it pleasant experience by his politeness and courteous attitude when he spoke to me or my father. I will recommend Thompson electric and Jerry the electrician to anyone that needs electrical work

Review 20 (2015-06-03 - Rating: 5)
I usually dont take the time for online reviews but the service I have received from Thompson Electric is outstanding. The technician was ONTIME as scheduled, respectful, very informative, fixed my problem quickly and the cost was very reasonable. I have hired them to do additional electrical work and always receive the same high quality service. A+

Review 21 (2019-03-28 - Rating: 5)
We had a huge electrical issue in a space with limited access. Thompson Electric was able to do the work quickly and at a reasonable price. Even when the work was a little more than originally thought, they didn’t charge a dime more. I would definitely use them again and refer them to all of my customers. A+ company

Review 22 (2015-06-11 - Rating: 5)
Thompson Electric are true professionals. As a landlord, they worked directly with my tenant to get the job done, even when there was a setback and the job had to be rescheduled. They left me with no worries and more time to take care of other matters. They kept communication open, either by phone, text or email; not as antiquated as some other companies that still only have fax. You will not be disappointed if you hire them for your future electrical needs.

Review 23 (2020-07-16 - Rating: 5)
Called Thompson with an emergency electrical issue at one of my rental properties. Thompson Electric responded immediately and by the next day everything was repaired. They were professional, courteous, and fairly priced. I would highly recommend them for all your electrical needs.

Review 24 (2017-04-27 - Rating: 5)
Super nice company, timely, and thorough! Its rare to find a 5 star. I think they are a bit pricey, but Ive had bad experiences with other electricians and they were cheaper....so you do get what you pay for. The phone person is super pleasant and Jerry, our technician, was patient with all my questions and chatter lol. And polite. Super nice job, thank you!

Review 25 (2016-01-06 - Rating: 5)
I called Thompson Electric because my power went out and when it came back on 2 rooms were with out power. The scheduler, Dana was sweet and professional. Jerry came out and knew exactly what was wrong and had it fixed in no time. This company is family oriented and provides a fair price. Thompson Electric is getting all my electrical business in the future and I highly recommend them to anyone!

Review 26 (2019-04-02 - Rating: 5)
We hired Thompson Electric twice for electrical problems. Tim was our Electrician and he was great! Tim was polite, professional and was very knowledgeable about my electric problems. I was very nervous, but after talking with Tim I was confident he knew exactly what to do. Tim definitely is the best.Sincerely,Gina Ferreira

Review 27 (2018-12-18 - Rating: 5)
I needed 4 light fixtures hung and one relocated, plus a repair to a gfi circuit. I called last Last Wednesday, a senior electrician came and gave me a quote on Friday. Everything was done today, Tuesday. Walter showed up on time, knew exactly what to do (not all my items were simple and straightforward), Checked that all fixtures were level and square and then left the house immaculate. Pricing was reasonable for the high quality of service given.

Review 28 (2019-09-20 - Rating: 5)
First time Ive used Thompson Electric who were recommended to me. I found Joshua & his partner to be extremely, polite, efficient & on task in installing an outlet under my house. I would gladly have them return any for future electrical needs.

Review 29 (2019-09-26 - Rating: 5)
I am very happy with Thompson Electric. Mikey came to install new pendant lights, which consisted of cutting new holes in the ceiling. He did an amazing job. I will recommend them anytime!

Review 30 (2019-03-28 - Rating: 5)
This is the finest electrical company in all the land! I called at the last minute and they accommodated me the following morning. You can’t beat that with a stick. The electricians name was Tim and he was very professional, tidy, knowledgeable, and offered me multiple solutions. This is my go to electrical company from here on out. Thank you for your time and I look forward to working with you in the near future!Much obligedJustin LeeMarket Ready, LLC

Review 31 (2016-06-28 - Rating: 5)
We had a complete bathroom addition and Thompson Electric ran all wiring and did the complete electrical installation. They were not only very competitively priced but professional and completed the job with all inspections quickly. Highly recommended

Review 32 (2016-05-03 - Rating: 5)
I am very pleased with Thompson Electric. They came out promptly and fixed my problem quickly. The tech was very polite and knew what he was doing right from the start. I was very pleased with the price, as well. Thank you again, Thompson Electric! You will be hearing from me again soon with other electrical needs.

Review 33 (2017-05-12 - Rating: 5)
Just 2 days ago we had an electrical fire at our light pole. Almost the entire pole went up in flames. We started calling contractors and Thompson Electric was the 1st one we called but they were unable to come out until the next morning. We did find another contractor that came out that day and was able to give us a quote. They told us that it would be Friday before they could get started. After Thompson gave us their quote which was just slightly lower than the 1st company they asked me how soon did I want to get the job done. I said as soon as possible and they said they could start that day. They got the job. They finished the job today and I dont know if they had some pull with JEA but amazingly JEA arrived just about 2 hours before Thompson finished and got the electric line back up. The last part of the job was having the meter installed and around 8pm JEA showed up to complete that. So just around 60 hours from the Thompson quote we had brand new electrical service and that included the pole having to be relocated due to the old one not being in code now. Thompson exceeded our expectations. The staff was super nice and professional.

Review 34 (2016-05-11 - Rating: 5)
Thompson Eletric saved us from a terrible situation. A tree limb fell on the electric wires to our home. All of our lights started blinking and we left our home and called JEA. We had to upgrade our switch box and they were so professional. Short wait time and very clean. Took a few hours and we were back in our home. I cannot thank them enough for the outstanding service.

Review 35 (2014-12-30 - Rating: 5)
Twas the day after Christmas, and all through the house - half the lights were not working with a circuit breaker out! Thompsons had a courteous professional come by within a couple of hours from my call, who quickly diagnosed, explained and repaired the issue for a reasonable fee.

Review 36 (2019-04-13 - Rating: 5)
Came within an hour. Quote was fair price. Electrician was professional and explained everything. He did an excellent job quickly. Went above and beyond making sure everything worked properly.

Review 37 (2020-05-27 - Rating: 5)
Had an Generator switch wired to the panel for emergency use. Very professional from the initial cost estimate to the install. Installation techs were very knowledgeable and professional. Highly recommend

Review 38 (2024-05-08 - Rating: 5)
Awesome work always, reasonable price, and most importantly they get to you when you need them.

Review 39 (2019-03-12 - Rating: 5)
Walter showed up in a timely fashion, performed the work requested efficiently and professionally. I was very happy with the work especially since this work was required to be done with very little notice. Thanks again Thompson Electric and Walter.

Review 40 (2018-05-18 - Rating: 5)
I would like to thank you guys for sending Jerry Lord to do the work at my home. He was very friendly and very efficient in his work. Please, keep up the good work and I will continue to call on you.Thanks,Rev. Gary Kitt

Review 41 (2020-02-25 - Rating: 5)
Thompsons Electric was very timely with our appointment and communication was excellent! Tech was very polite and cleaned area well when complete. Super nice guy :-)

Review 42 (2018-12-19 - Rating: 5)
We would highly recommend Thompson Electric. They confirmed our appointment, Jerry showed up on time, was highly knowledgeable, very professional and solved our dead circuit problem in a very short time. Thank you Jerry and Thompson Electric team.

Review 43 (2021-05-10 - Rating: 5)
Donna the first contact with the company was very nice and informative and placed me on the schedule a few days into the week ( wednesday) for the estimator Mike...a few days pass Donna call to say Mike is on the way..Mike arrives exactly ON TIME, look over the job, asks a few questions for a electrical change out at the box..did some math, called back to the shop for a few minutes, typed into a little hand held computer..discussed when and how s related to the job like how long it would take etc..showed me the TOTAL COST.. and OFFERED A DATE OF COMPLETION..exhanged signatures and numbers etc..about a WEEK LATER Donna the secretary called and said the guys were loading the stuff for your location..about a hour went by ..the electrician shows up ON TIME..starts the electrical work, works quietly, cleans up the mess, EXPLAINS the completed work..LABELS THE PANEL.. ALL WORK WAS COMPLETED BEYOND MY EXPECTATIONS.. Thompson Electric has forever POSITIVELY changed the way I commonly had to deal with electricians..each highlighted word above is why I will continue to use THOMPSON ELECTRIC..thanks Donna, Mike, and Mikey...

Review 44 (2019-10-09 - Rating: 5)
The electrician who came to our house was courteous, knowledgeable, listened to our needs and performed the necessary repairs in a timely and professional manner. We are pleased with the results.

Review 45 (2020-06-18 - Rating: 5)
A little on the expensive side but I will use them again. The installer was courteous, worked efficiently, and cleaned up afterwards. All in all, a very good experience.

Review 46 (2019-06-28 - Rating: 5)
Employee showed professionalism in the tasks performed. 100% satisfactory. Left with work place clean and my A/C blowing cold! Thank you for the service.

Review 47 (2023-08-08 - Rating: 5)
Excellent and professional service. Reasonable prices. I will definitely use them in the future.

Review 48 (2019-04-24 - Rating: 5)
Thanks Tim and Walter for the excellent customer service and great job! Im looking forward for you to return and complete the other projects we have lined up.

Review 49 (2020-03-03 - Rating: 5)
A highly professional technician arrived on time, was courteous and went above and beyond and exceeded our expectations. Great company!

Review 50 (2021-03-05 - Rating: 5)
Outstanding work ! Highly recommend. Mr. Thompson and his crew are punctual and very courteous.

Review 51 (2022-06-21 - Rating: 4)
Dependable service. Great customer service with experienced electricians. Pricing was reasonable and job finished on-time

Review 52 (2017-07-27 - Rating: 5)
Thompson come by my condo today to address three problems. Jerry was quick, polite, professional and cleaned up!

Review 53 (2022-09-20 - Rating: 5)
Great company to work with. The have helped me with countless properties. Thank you Fred!

Review 54 (2021-04-02 - Rating: 5)
Friendly, fair priced and excellent work. Very happy. Will hire again.

Review 55 (2023-12-15 - Rating: 5)
Excellent craftsmanship in a timely manner job well done thank you

Review 56 (2024-03-13 - Rating: 5)
Excellent service good price and the wife is very happy!

Review 57 (2019-04-08 - Rating: 5)
Great customer service! Quick and easy install! Would definitely recommend !

Review 58 (2023-12-07 - Rating: 5)
Honest & very knowledgeable crew. Pleasant to work with!

Review 59 (2022-12-11 - Rating: 5)
The team at Thompson is the only company I trust for my hvac and electrical needs!

Review 60 (2019-04-04 - Rating: 5)
Extremely fast response and excellent work. Thank you for making sure the work was done properly and within a timely manner!

Review 61 (2016-01-05 - Rating: 5)
Fast prompt service. Would definitely recommend Thompson Electric every day of the week.

Review 62 (2019-02-01 - Rating: 5)
Walter was on time, knowledgeable, noticed an Duct problem in the Attic.A very helpful man.

Review 63 (2020-03-09 - Rating: 5)
Great job. Price was right. Completely satisfied with the work.

Review 64 (2019-06-12 - Rating: 5)
Great on time service. Great work Very Professional and Knowledgeable and helpful Staff. They did a Great Job hooking up my Hot tub Very Happy with workmanship will be using them for the rest of my home Improvement Jobs including my AC services

Review 65 (2021-06-09 - Rating: 5)
They did a good job!! Very courteous. They took care of all my electrical work. Plus they clean up after their work

Review 66 (2021-06-07 - Rating: 5)
Thompson Electric has skilled electricians. They installed and replaced several switches and a ceiling canister lights satisfactorily. The work was completed in a reasonable time.

Review 67 (2021-03-13 - Rating: 5)
I can’t suggest Thompson enough! Incredibly high quality work, cleanup, regular communication when they said it would happen and more. This is one company worth what you pay!!

Review 68 (2022-10-06 - Rating: 5)
Local business helping out the greater JACKSONVILLE area. Family owed and cares about the community ❤️. Give them a call for all your Electrical, and Air Conditioning needs, you will be glad you did.

Review 69 (2019-01-16 - Rating: 5)
Jerry was my electrician he was awesome. He gave me my options on how the job could be done and the pros & cons. I was very satisfied with his work I have my electric company for my home now

Review 70 (2016-06-09 - Rating: 5)
I have hired Thompson electric 3 times so far this year and have received extremely high quality service every time at an affordable price. From the initial phone call to the technicians, all of Their employees have always been friendly, knowledgeable and professional. I would highly recommend Thompson electric.

Review 71 (2020-04-14 - Rating: 5)
They do great work. They showed up on time and very professional. They explained everything to me and I was very happy with their work. Will be calling them again next time I need electrical work done!