IGD Plumbing & Air

Photo of IGD Plumbing & Air

Located in Houston, Texas

Address: 4715 Strack Rd, Houston, TX 77069, United States

Phone: +1 832-701-8666

Rating: 4.4

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • Heating contractor
  • HVAC contractor
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-11 - Rating: 5)

    We love IGD! Ivan is so attentive and knowledgeable! Affordable, local and family owned - they care about their customers! He installed a new high rise toilet from their inventory so I didn’t even have to go out and buy one separately. Their price was better than Home Depot even with the VA discount! They also cleaned my tankless water heater in the middle of summer and did wonderful job! I have had it for years and never have had a single issue. Thank you IGD Plumbing!

  • Review 2 (2024-09-24 - Rating: 5)

    I had a great experience with IGD Plumbing from scheduling, to reviewing estimates, to getting work done. Sonia is very knowledgeable and helped me decide on units and also helped get me scheduled at a convenient time. Ivan and his team were prompt, friendly, and made sure to keep the house clean while getting everything done. I also had my water tested which was a highly educational experience and not at all a sales pitch. I never felt pressured or like I was being upsold on anything. Would highly recommend this team!

  • Review 3 (2024-05-21 - Rating: 5)

    Thank you, Mr. Nasko, for arriving in a timely manner and replacing the spigot. He was very professional and communicated clearly the entire process. I HIGHLY recommend this family-owned local business. Their service and communication is above par. Thank you, Mrs. S, for calling and making sure to answer all of my questions.10 ⭐ s out 10!

  • Review 4 (2024-11-12 - Rating: 5)

    The maintenance specialist updated my water heater setup. It works perfectly now - it heats up very quickly! He also fixed my stubborn toilet. It was flushing sooooo slowly before, but he replaced the needed parts in about 10 minutes. He was also sweet and accommodating and explained everything he did throughout the process. I recommend their services!

  • Review 5 (2024-10-01 - Rating: 5)

    I had a great experience with IGD Plumbing from scheduling, to getting work done. Ivan and his son were prompt, friendly, and took care of the AC issue correctly. I also used IGD before for plumbing issue the team was highly professional and work was done timely manner. They are very knowledgeable and honest and had no sales pitch. I Would highly recommend this team!

  • Review 6 (2024-12-14 - Rating: 5)

    Petar was awesome and made my wife feel comfortable, he diagnosed the issue on my water heater in no time at all, explained to my wife what the issue is before fixing regardless us having a home warranty, he didn’t leave a trace of being here so he cleaned up after himself, and most importantly he went out of his way to explain to my wife what we should be looking out for in the near future based on things he had noticed and no pressure to buy things in didn’t need. He was fast, fixed the problem and showed he cared about his customers. Thank you Petar

  • Review 7 (2024-08-06 - Rating: 5)

    The company sent a team to inspect the A/C unit the very same day I called, installed a portable unit till they were able to deliver and install a new A/C the next day. Very satisfied with their work, professionalism and expertise. Highly recommend them!

  • Review 8 (2024-09-04 - Rating: 5)

    Petar arrived in a timely manner for my service visit as promised. My kitchen faucet was leaking pretty badly. He conducted his assessment and explained that he would need to replace my faucet. He was very professional during the entire visit and explained everything before he did anything. His workmanship was superb! I would definitely recommend IGD Plumbing and especially Petar!

  • Review 9 (2024-07-03 - Rating: 5)

    I contacted IGD Plumbing & Air to replace my AC coils. Ivan assessed my AC the same day and quickly sent out a team to get the coils replaced. His team was able to get me up and running within a day! IGD offered the most competitive pricing with what I would say is the quickest service available in the Houston area. Quick service is critical when dealing with the Texas heat. I am glad I went with IGD and highly recommend their services for anyone needing AC work.

  • Review 10 (2024-07-11 - Rating: 5)

    IGD & their staff are first class. If you are looking for a service provider in the plumbing and A/C space, that you can build a relationship with, this is your place. Ivan and his team of skilled technicians truly care about their customers and treat you as family. While no one looks forward to unexpected plumbing or AC expenses, when you have them you want to be treated fairly and professionally. They have always been on time and found a way to provide solutions for our problems at a fair price. I’ve been through many contractors in my time as a homeowner and I have finally found one that I will keep forever. Thank you IGD.

  • Review 11 (2024-11-01 - Rating: 5)

    Great service experience for my tankless water heater. Petar was very prompt, professional and showed pictures of the progress and things i could do to optimize in the attic space. Highly recommended!

  • Review 12 (2024-08-23 - Rating: 5)

    Thanks to Petar. He was on time and very polite. He also took time to clean the pipes. I had another plumber in the past that dumped dirty water in the toilet bowl without even asking me if its ok but Petar refused to dump water in there and said he will dump it outside. He did same thing with cleaning pipes. He had to go outside from 3F to 1F and back up few times but he didnt mind doing that so he wont mess up my sink or toilet. After all was repaired, he also made sure everything is clean, wiped cabinet and floor. Spotless! I do appreciate that he cares.He also gave me good tips to keep my pipes clean and last longer. I will definitely recommend him and company.

  • Review 13 (2024-09-30 - Rating: 5)

    Prompt, knowledgable, and conscientious. After having to return because of a recurring problem with a Rheem water heater, their technician spent a lot of time diagnosing and replacing parts sent by Rheem. While the problem ultimately could not be resolved, we concluded that it was a Rheem problem, not an IGD problem. These people stand behind their work and want to give the best results to their customers.

  • Review 14 (2024-05-01 - Rating: 5)

    IGD Plumbing and Air provides excellent service on time for a reasonable price. The technician arrived quickly and fixed our leaking heater. We are very pleased with the results. We’ve used IGD for various reasons within the past few years and each time they provide consistently high quality service and attention to detail.Thank you IGD!

  • Review 15 (2024-11-13 - Rating: 5)

    Purest whole house filtration system on the market and at an amazing value. Incredible reverse osmosis is the best tasting water ever! Im drinking more water than ever, I feel great on it, so does my pet! Love having control over the purity of my familys water!

  • Review 16 (2024-12-10 - Rating: 5)

    Very prompt and efficient service. Good technician to work with. Very receptive towards customer needs. Recommend this company.

  • Review 17 (2024-06-28 - Rating: 5)

    These guys are terrific. They went above and beyond to fix my unit. They were so nice and professional throughtout everything. I highly recommend using them for your needs. You won’t find a better company i promise u that 10/10

  • Review 18 (2024-05-16 - Rating: 5)

    As stressful as the situation was having to find a gas leak in our rental property the staff at IGD plumbing were amazing. The plumber that worked at our property with the inspection person always showed up when they said they would. Thanks for how helpful everyone was. I highly recommend using them when in need.

  • Review 19 (2024-01-05 - Rating: 5)

    I had never heard of IGD Plumbing & Air when I wanted to know if my aging water tank needed to be replaced. I saw on the Rheem website that they were an authorized installer so I gave them a call. My call was picked up right away by the office staff and a technician came out to confirm the replacement on a Thursday and I received an estimate on the spot. They had the water heater in stock and I had it replaced on a Monday. They performed some other work which fell inside the estimate and some which did not for no extra cost. I feel like I got a quality job done by a personable and knowledgeable team. I will definitely keep their number handy for the next time I need plumbing or AC help.

  • Review 20 (2024-10-15 - Rating: 5)

    Ivan put in a generator for our house and did a very good job in doing so. I highly recommend him!

  • Review 21 (2024-09-23 - Rating: 5)

    IGD was a low bidder but still did excellent work and clearly explained how to use the equipment installed.

  • Review 22 (2024-12-27 - Rating: 5)

    Peter came to the house to check on a garbage disposal that was not working. He was professional courteous and kind. We had to replace the whole unit and he worked with the home warranty and I got it replaced at no additional cost with Choice. Great job!!

  • Review 23 (2023-07-05 - Rating: 5)

    Zach was pleasant to talk to; he kept me informed the entire time and made sure I understood. And most of all he got my ac fixed. Best company that choice home warranty has chosen to help our needs. I highly recommend using this company for your needs.

  • Review 24 (2023-09-14 - Rating: 5)

    IGD did a complete Condenser / Evaporator replacement which was authorized under a home warranty claim. They were very responsive and kept us aware at all times regarding when they would receive the replacement parts from the warranty company supplier. There were frustrating delays but that was not IGDs fault, and once the equipment was in their hands , they immediately scheduled a first thing next day appointment for the new install. Their technician, Zachary, had it all installed and running in about 5 - 6 hours. I am very pleased with IGDs service.

  • Review 25 (2022-12-08 - Rating: 5)

    IGD Plumbing was extremely professional, on time and a good price. Petar was able to identify the problem with my kitchen faucet not having water pressure or the ability to produce warm or hot water. He installed a new faucet and made sure the temperature worked - as well as the water pressure. The price I paid in the end was less than the estimate. I recommend this company to my friends and family. They have been our plumber for years and Ive never had a problem with any of the work theyve done. They installed a tankless water heater for us and my mother and gave us a great price. Weve had it for years and never had a problem. I trust this locally (family) owned company. They care about their customers.

  • Review 26 (2024-05-01 - Rating: 5)

    Once again IGD saves the day. After two days of water leaking and one failed attempt of the technician sent by the home warranty to identify the source, we turned to a company that is local, reputable and focused on customer satisfaction.I highly recommend IGD Plumbing and Air for any of your house projects and issues. Their technicians provide excellent service at competitive prices quickly and efficiently.

  • Review 27 (2024-03-26 - Rating: 5)

    Petar was real professional… punctual, repeated water tests at least three times to check and verify results. His verbal report after completing the jobs he did over 7 hours non stop was an honest report, clear, scientific, and facts based. Thank you Petar.

  • Review 28 (2023-07-13 - Rating: 5)

    IGD Plumbing and Air did a wonderful and professional job on out copper pipe welding. IGD plumber was there on time and was very pleasant person to work with. We had our water running again in just few hours. I would strongly recommend IGD to all for your plumbing and Air-conditioning needs.May God bless IGD! Fr. Dejan

  • Review 29 (2022-02-04 - Rating: 5)

    Ryan was a fantastic technician who arrived promptly, evaluated my home’s plumbing issue and gave a fair estimate. Several surprises turned up during the service and Ryan went above and beyond to address them all and even checked in later to ensure everything was running smoothly. Kudos to Ryan for your help, I will definitely recommend IGD plumbing to folks looking for quality and excellent service.

  • Review 30 (2023-09-22 - Rating: 5)

    Nasko was amazing. He went above and beyond in helping me restore my hot water. Very friendly, reliable and skilled. I have no hesitation in recommending them! The office staff are very responsive and helpful too.

  • Review 31 (2021-10-12 - Rating: 5)

    My home warranty company arranged for IGD plumbing to come and fix the broken overflow pipe in my toilet. 2 guys came exactly at 10am (Justin and another person), and they did the job very quickly, professionally and cleaned after themselves. Amazing service! They were extremely friendly and polite. It was such a contrast with the guy from another company (Lindsay) who few days before did not know what to do and piled a ton of lies to my home warranty company. What a pleasure to be helped by honest professional people!

  • Review 32 (2022-09-06 - Rating: 5)

    You guys are very prompt and provide exceptional services. Time and time again, you guys have never disappointed me and have come through the hardest times. Your ownership and management is impeccable. Glad to call you guys my extended family who I can rely for all the plumbing and HVAC needs for my properties.The best assets you have is your sincere and hardworking staff! They make all the difference and puts customers first.

  • Review 33 (2021-10-04 - Rating: 5)

    A quick note of thanks for the great service. Two of the nicest guys, Justin and Austin arrived to fix a clogged kitchen sink. We had originally been referred to another company who said they would not be able to be out until Monday, this was Friday. They listened to our issue and was quickly able to diagnose the situation. They were both very courteous and pleasant. While here they provided an estimate on damage incurred during theFebruary freeze. Overall an exceptional experience and will look forward to having Austin and Justin back again in the future. Thanks again!

  • Review 34 (2021-09-03 - Rating: 5)

    Great company, I had Matt as my technician and he was awesome! He immediately knew what the solution was to repair my leaking shower head and tub faucet. Even though the service was through my home warranty, I would definitely highly recommend their service. Matt was very efficient, and professional.

  • Review 35 (2021-02-22 - Rating: 5)

    We hired them through our home warranty program and Peter was the technician that came out.Our water heater wouldn’t start and Peter diagnosed it and repaired it in a short amount of time. I felt bad he had to wait 45min on the phone with our home warranty company for an approval on the repair.In short we are very satisfied with the repair and service provided and would use them again.

  • Review 36 (2019-02-02 - Rating: 5)

    Excellent service, everything was taken care of within a timely matter. They were able to squeeze us in on a Saturday since our water heater went out. The two technicians that came out were great, I would definitely recommend IGD Plumbing. Thank you all and especially Spencer for making sure we could get it done asap and the girl who actually scheduled the installation (cant recall her name but she was great!).

  • Review 37 (2021-08-24 - Rating: 5)

    Matt was amazing! When he came out to inspect my water heater he was thorough and explaining the issues. He did a fantastic job of explaining repairs and next steps. I will definitely continue to choose him and IGD Plumbing in the future.

  • Review 38 (2021-08-04 - Rating: 5)

    Had a great experience with the technicians Ryan and Renee. I informed Ryan that my water heater had been out for about a week and that the Mrs. and kids had enough of it lol. After coming out to diagnose for home warranty he prioritized the job and changed it out the next day in less than an hour. Highly recommend IGD and Ryan and Renee were a great representation of the company. Thanks again!

  • Review 39 (2020-11-04 - Rating: 4)

    My kitchen sink was clogged and drains were backing up, including backing up into my garbage disposal. My home warranty recommended IGD for the fix. The initial technician made 3 visits over a month, replaced pipes under sink, but was unable to unclog drain. The office was very helpful and listened to my issue and complaints about the continuing issue and approvals needed for work by my warranty company taking so long.After all approvals were received, Ryan and Andy came out promptly, were very professional, explained what they were going to do, and talked me through the resolution. It took less than an hour and my sink and pipes were in working condition.

  • Review 40 (2021-12-23 - Rating: 5)

    Weve been having recurring issues with our water heaters & from the time that we interacted with IGD - whether that was Roxanne from dispatch or the service techs, Ryan & Joshua, who came out to our house to evaluate & complete the install, they were extremely professional & prompt. We would highly recommend IGD to anyone who needs it - they will definitely come through for you! Thanks guys!!

  • Review 41 (2021-10-26 - Rating: 5)

    IGD Plumbing came out to repair a leak in my bathroom sink at the p-trap. They arrived on-time, communicated very well throughout the process and even matched the finish for the sink drain stopper which they werent required to do...I SO very appreciated that they cared enough to try to do the very best job. They were professional and did a great job on the repair.

  • Review 42 (2022-06-09 - Rating: 5)

    They did a great job replacing my connection to the city line. They did the work efficiently and on time. They had to tear up my patio to fix things and when they were done you couldn’t even tell it had been worked on. They said they would come back the next day and clean everything up and they did. I would definitely recommend them.

  • Review 43 (2021-10-11 - Rating: 5)

    IGD were assigned by AHS. I called them by myself on Saturday and did not expected much. To my surprise get response immediately and first available appointment on Monday. At 9:00 am I had Chris Corbett. Very professional. Diagnostic took couple of minutes and to my surprise he had all necessary parts. Therefore fixing disposal were a breeze. He even offered check water heater for free. Left business card and leave the house. I would use their service in the future without hesitation

  • Review 44 (2020-07-23 - Rating: 5)

    UPDATE (5 star rating): I spoke the Service Manager, Mr. Smith, on yesterday. We discussed the conversation I had with the representative who reported to our home. Mr. Smith offered an opportunity to resolve the matter. I appreciate his willingness to improve the professional-customer rapport. Mr. Smith and I reached consensus. He reported to my home the next day. I value his knowledge and communication regarding the steps required to complete the repair. I am confident that my husband and I will consider IGD for future plumbing needs.Mr. Smith apologized for the incident and explained that IGD strives to provide quality customer service. I understand that mistakes happen while providing customer service. The fact that Mr. Smith took the time to addressed our concerns and corrected the issue is what matters. I appreciate him for taking the time to make things right.Initial Review (1 star rating): IGD Plumbing, LLC. responded to a service request we made through our home warranty company. Unfortunately, no service was rendered. The IGD representative who reported to our home took photos of a toilet and informed us that our home warranty may not cover the issue because hes not exactly sure of what the issue is without a diagnostic, which will cost us an additional amount over $200.00 plus the costs associated with the repair of the exact issue. He did not touch the toilet at all. My husband and I contacted our home warranty company to find out if the repair is covered by our warranty. Unfortunately, we were informed that the representative from IGD reported a specific issue, stating that the cause was excessive force, not normal wear and tear. I am disheartened that we were lied to because we were told that the so-called professional doesnt know the exact issue with the toilet. Only to later discover that the issue was reported as excessive force. If we were informed of this, we could have at least had a conversation about it. We take care of our home. We dont use excessive force at all.Based on our experience, we will not consider IGD for any to our home, with or without a home warranty company.

  • Review 45 (2024-04-15 - Rating: 5)

    Petar the plumber was on time, efficient, professional and the cost was absolutely reasonable. Our issue was resolved within 1 hour.

  • Review 46 (2024-10-18 - Rating: 5)

    We had Ivan and his son (also Ivan) out to fix our Navian tankless water heater that was leaking and not heating properly. They fixed the issue quickly and at a fair price! They were professional, super nice plus great with our curious toddler. Awesome people, we’ll definitely call back if we need anything else!

  • Review 47 (2019-07-15 - Rating: 5)

    These guys were sent out by my home warranty company after I rejected the finding about our water heater by another company. The plumber (I think his name was Jeremy) was very courteous and explained the issue to me over the phone as I wasn’t home. He had to come out again once the previous fix did not work. However, he didn’t make any excuses like the previous company and our water has been working well since.I want especially acknowledge the honesty (which is becoming a rare commodity) in this case. Some other company just refused to work on the same issue that these guys fixed. I would request you to hold such high standards with all your clients and prove that you can have a successful business while being honest as honesty brings more business. Thank you for taking care of our issue.

  • Review 48 (2023-05-03 - Rating: 5)

    Zach replaced the deck for my inside A/C unit, fixed the missing sheet rock in the attic, and sealed the entire cabinet. The finished job looks great and he cleaned everything afterwards and made sure that A/C is working properly. It was a 6- hour job. Thanks Zach and thanks IGD!

  • Review 49 (2023-09-20 - Rating: 5)

    Mr. Petar is very perfesonal, respectful clean. Mr.Petar is definitely a excellent plumber and I G D is an excellent company and I really appreciate you and your team. Need a lot of employees like Mr.Petar .Good quality and responsive. And most importantly on time.

  • Review 50 (2021-06-27 - Rating: 5)

    I had a leaking tankless water heater in my attic which began to stain the ceiling below. I contacted IGD Plumbing and Norm and his team did a great job overall. The were very prompt (next day) with getting a technician out to diagnose the problem and they were able to have a replacement (under warranty) heater in place within a couple days after that. They are a professional company, timely, fairly priced, and cleaned up their worksite upon departure. Id certainly recommend the IGD Plumbing & Air team to anybody!

  • Review 51 (2024-10-22 - Rating: 5)

    I highly recommend IGD Plumbing & Air for you to call for repairs! The wonderful technician, Peter (I think its spelled different), was very kind and professional and did a great job in quick time of repair wotk! Also the agent or representative, Jacob, was instrumental in the setting up of the appointment and even had the technician come earlier! A big Thank You to both of them!!! ❤️

  • Review 52 (2022-05-18 - Rating: 5)

    I just had a new garbage disposal installed by IGD Plumbing & Air, Technicians Kayden and Ryan. They entered my home with a greeting and were very professional. They did a great job! Thanks so much. Definitely recommend IGD Plumbing and Air services.

  • Review 53 (2022-07-13 - Rating: 5)

    Wow! What a nice change from other contractors! 2-10 Warranty assigned IGD Plumbing for a bathtub & faucet leak. Ryan and Cade were professional, showed up on time, didnt try to sell non-warranty upgrades or moonlighting jobs. They quickly narrowed down our tub leak problem without a huge mess. Moreover, they provided suggestions for longer term care, including a DIY resolution! When it came to the faucet, they had the parts to resolve it on the spot! I could not be more pleased!!

  • Review 54 (2019-10-15 - Rating: 5)

    I Needed a new water heater. On the day of installation, another guy (Eddie, I think) came 1st to drain the old one so that when Chris arrived he could take the old one out and install the new one. They were both polite and professional and in 1.5 hrs I had a new water heater. They also took credit card as payment which made me very happy. Im very pleased with their work and would recommend IGD Plumbing for any plumbing needs.

  • Review 55 (2022-04-27 - Rating: 5)

    I recently had a tankless water heater installed by IGD and it was the easiest home improvement I have ever done. The technician was there for only 3 hours and got everything hooked up and cleaned up. Their quote also came in at about 3/4 of all the other quotes I got. They also replaced my ducts, plenum and replaced a coil in my attic for about half of any other quote.

  • Review 56 (2021-09-14 - Rating: 5)

    Matt was great. Cleaned out my kitchen sink line and patiently walked through the house w me to go over other plumbing issues I had. To each one he gave me options and a price on the spot. Did not feel hassled or or upsold to. Just what it is to get the job done or upgraded. Will definitely use again!

  • Review 57 (2022-08-04 - Rating: 5)

    The two service technicians Kayden and Ryan provided exceptional service. They were on time to do the repairs and fixed the issue right away. I definitely recommend doing business with this company and will be in contact again if needed.

  • Review 58 (2020-03-28 - Rating: 5)

    IGD was selected by my home warranty and Ryan Babineaux did an excellent job. He did quick work with a plugged drain, couple leaks, and toilet we had. Answered all of my questions and gave some great tips for any future issues. The guy is also talented pianist! Ill be calling him back if we have anymore issues pop up 👍

  • Review 59 (2020-08-01 - Rating: 5)

    Rashanna in the office went over-and-above to take care of all the details during a hot water heater emergency. She moved the schedule around to accommodate our needs, and was very responsive!Ryan was very professional and did a great job replacing our hot water heater. We would definitely use IGD Plumbing again!

  • Review 60 (2019-11-14 - Rating: 5)

    Called them out through the warranty company. The plumber called ahead and let me know they were on the way. Excellent service. He pointed out a cleaning trap to possibly perform the service myself in the future. He then helped fixed the cuppling my wife broke, and was on his way. Awesome job.

  • Review 61 (2018-12-08 - Rating: 5)

    I had a plumbing leak from the toilet which was getting increasingly worse. Because of a back injury I was unable to fix it myself. Living alone and retired, I was having to reach into a small, cramped area each time I used the toilet to turn the valve on and off, which was painful to say the least.I have a home maintenance program with American Home Shield, but contacting AHS by phone is difficult. You have to wait for a long time just to get into the queue, then leave a message for them to call you back. It takes several hours before anyone will respond.The only alternative was to set up an appointment online using the website. With the online appointment you have no way to explain the urgency of the issue, and are at the mercy of whichever service provider is assigned.I had been assigned two other plumbing companies which were unable to schedule services for at least 3 days. None of the other companies seemed to care about my dilemma, stating I should have set up the appointment with an urgent status. Again, that is impossible to do using the website.Note that this process of setting up the other companies and getting in touch with them engulfed a few hours due to delays in hearing back from them to know they were unable to make an appointment for a few days. It was getting late in the day (4:30 PM).After canceling the other appointments online, I was finally assigned IGD. Even at the late time of day, I got someone on the phone on the first try--unlike the other 2 companies where I had to get a return call from them.IGD listened to my problem and was able to set up an appointment the next day, arriving on time as stated and fixing the issue quickly. Thankfully there is one plumbing company who genuinely cared about me and was able to get this fixed in a timely manner.When I finally got a return call from my home protection company at 5:30 PM, I explained I had already set up an appointment online to get the problem fixed the next day.The home protection program agent stated they would not have deemed my problem as an emergency, and would have charged an extra premium for the expedited service. Im now considering finding some other home maintenance coverage after being treated like this.I would definitely recommend IGD Plumbing. They came to my rescue in a very difficult and stressful situation.

  • Review 62 (2020-02-26 - Rating: 5)

    Ryan with IGD did a great job on this service call. He was able to find a solution to our plumbing problem and fixed it immediately. He provided great customer service and was very professional. We will definitely call on IGD for our plumbing needs in the future.

  • Review 63 (2022-05-19 - Rating: 5)

    IGD Plumbing (sent by Choice Home Warranty) - Technicians Ryan and Kayden:We requested a service call when our kitchen sink started backing up. Ryan and Kayden arrived early in the appointment window (11-3pm arrival time, arrived at 11:45), and they resolved the issue (cleared the clog) in less than 30 minutes. They were both very professional and polite as well as respectful of our property and my other family members. Additionally, Kayden and Ryan provided advice and guidance on how to avoid clogs in the future - always a nice extra! IGD will be my first choice and go-to in the future, and Ill ask for Ryan and Kayden again. Thank you!

  • Review 64 (2021-01-12 - Rating: 5)

    I had a problem with a tankless water heater that numerous plumbing companies were unable to fix. Worse, the heater failed during cold weather and it was causing real difficulties for my family, going without hot water! When Ryan Babineaux, with IGD Plumbing & Air, came out, he knew exactly what to do. He accurately analyzed the issue within minutes, made an immediate correction, then arranged for a complete repair. Tankless water heaters are far more complex than standard water heaters, and it requires special training and skill to properly service them. Ryan is a real pro! IGDs service was excellent in every way. I highly recommend them!

  • Review 65 (2019-11-22 - Rating: 5)

    We had an issue in our Master Bath and Ryan came in to address the issue. Not only did he fix the problem, but he also added an easy way for the issue to be addressed in the future. Ryan also cleaned up, which was fantastic! Great service from Ryan and fantastic company.

  • Review 66 (2021-04-16 - Rating: 5)

    The technician Peter came on time and patiently waited until the correct work order was confirmed. Never complained, very polite and professional. He went above and beyond working for 4+ hours to ensure the service was completed. Excellent work!!!!

  • Review 67 (2018-03-27 - Rating: 5)

    Tyler was sent to fix an issue with my toilet. He was quick and very professional. My Mom was very happy everything was corrected. I definitely would call IGD again next time I have a plumbing issue!

  • Review 68 (2021-09-15 - Rating: 5)

    I had a very tough job to remove an old 3-piece Delta faucet, and replace it with a new 3-piece Delta unit. Another company turned down the job, because they thought they would break my granite counter top trying to remove the unit. The old faucet connections were rusted and in a very tight area under the sink, and took a creative solution to remove it. Technician Peter thought that cutting off the old pieces at the top would work. He was right. Technicians Ryan and Kayden came out and performed the work. They did a great job! In addition, the customer service team was very helpful in coordinating things and letting me know what to expect.Update: September 15th. Ryan and Kayden returned to inspect the job. There was a very little leak. Almost nothing. It appears that the Delta faucet may have a problem. I plan to contact Delta. Thanks Ryan.

  • Review 69 (2021-08-12 - Rating: 5)

    Robert and Rene were awesome. They fixed my AC unit quickly and even came back to make sure everything was working properly since it was taking a long time to cool my home. I will definitely use them again for future repairs.

  • Review 70 (2023-07-02 - Rating: 5)

    They came to my home time and performed an excellent job the way should it be. I feel they provide me with great service and Zachary is a responsible and profesional technician who knows exactly what to do.

  • Review 71 (2022-10-21 - Rating: 5)

    Anthony showed up during time scheduled and completed work promptly and professionally. Only issue was getting Home Owners Warranty to approve, but that was not within IDG Plumbing control.

  • Review 72 (2023-11-01 - Rating: 5)

    Zach Richard went above and beyond to make sure our AC problems were fixed. Our AC went out in the heat of August and we were lucky to have someone so honest and dedicated to fixing our many problems!

  • Review 73 (2023-03-16 - Rating: 5)

    They did a great job, good price for the work. Polite technicians, came to my home within 24 hours. Highly recommend

  • Review 74 (2017-12-09 - Rating: 5)

    I am really happy with IGD. Technician was very knowledgeable do helpful. They scheduled the day after received my claim by home warranty. Home warranty first assigned to other plumber which didn’t finish the job and IGD completed it

  • Review 75 (2017-11-16 - Rating: 5)

    After calling every plumbing company nearby, i was finally able to get someone to my house with a simple phone call. A young lady named Liz, made a few calls to her supervisor and techs to get me on the schedule for the same day since it was an emergency! Thank you!Awesome company! Highly recommend! :)

  • Review 76 (2023-01-05 - Rating: 5)

    I had the same issue with my Hot water heater that was purchased last year.After coming out 3 times for the same issue it was resolved and the techs were both very friendly and helpful.I would recommend this company and their employees to my friends and family

  • Review 77 (2020-04-25 - Rating: 5)

    Ryan was amazing fixing a couple of water stoppages. In addition, he replaced our garbage disposal flawlessly. Certainly, he went beyond the call of duty. Customer service; great. Attention to detail; great. Professionalism; superior. Thank you!

  • Review 78 (2022-08-29 - Rating: 5)

    Anthony was very though rough and professional. He even took the time to explain the issue he was called for and also took the extra time to answer my questions about another plumbing issue. He also gave me recommendations for maintenance.

  • Review 79 (2022-05-18 - Rating: 5)

    The gas control valve on my water heater went out for the 2nd time in two years. The company that installed the water heater has gone out of business. I called IGD and they knew exactly what was wrong because it is happening to lots of people right now. They sent Ryan and Kaydn out to my house and they installed the CORRECT valve in less than an hour. That is what I call customer service!

  • Review 80 (2019-12-05 - Rating: 5)

    Ryan did an excellent job replacing my water heater. He was professional and efficient. Receptionist kept me updated on job and when heater was available. Ryan completed job super fast! Thank you for the great service!!

  • Review 81 (2017-04-20 - Rating: 5)

    Dimitri with IGD plumbing came out quickly, was clearly a master of his craft and seemed very trustworthy! Quoted a price half of what a previous plumber from another company who I am sure was trying to scam me had quoted for the same job. While I hope to not need a plumber too often, I know just who Ill call! Thank you! Not to mention the receptionist was kind, personable and knowledgable.

  • Review 82 (2018-05-23 - Rating: 5)

    Had an amazing experience with an American Home Shield company...IGD Plumbing. Dimetry was super friendly, knew what he was doing, replaced some faucet cartridges, and even answered a few questions about a reverse osmosis system that I had. I will be requesting them everytime I need a home warranty plumber!

  • Review 83 (2020-10-01 - Rating: 5)

    IGD also does hvac repair. Jim located my issue within about 10 mins. He was able to clearly explain the issue, and replace my fan for my ac unit outside on a timely manner. He had my a/c back up and running in no time! I definitely recommend this company.

  • Review 84 (2019-05-10 - Rating: 5)

    Just had Chris to the house to fix 2 separate problems. He was super friendly and professional, fixed everything and explained exactly what was going on. Ill definitely use IGD Plumbing again, and wont hesitate to request Chris!

  • Review 85 (2017-03-07 - Rating: 5)

    Tech was very good, didnt fix my leaking shower. Its seems that American Home Shield does not fix anything unless it was new. Worn out parts are not covered. Im have second thoughts about keeping this expense. It might be cheaper just to do the repairs as they happen. Since this company will find some way of not paying for anything.

  • Review 86 (2020-04-09 - Rating: 5)

    IGD did a great job. They responded to my call through a home warranty company, were on time, and completed the work very quickly. I would definitely use them again.

  • Review 87 (2019-02-14 - Rating: 5)

    My appointment time was between 9and noon. Jonathan contacted me right after 9am and said he would be here in twenty minutes. He was right on time. He was very polite and professional. It took him no time to unclog the tub. I’m one happy camper.Thanks Jonathan

  • Review 88 (2021-03-10 - Rating: 5)

    IGD Plumbing will always be my go to plumbing company. Fast, friendly great work for a fair price. They did a full re-pipe and tunneled under my house 18 feet to fix and replace broker sewer line. All of the staff is great! Big shout out to Rashanna! Thanks for the great work!

  • Review 89 (2021-09-15 - Rating: 5)

    Matt was super knowledgeable and did a new faucet install. He also found some other issues that I was not aware of and fixed the problem. He’s awesome! Will use again in the future.

  • Review 90 (2019-05-20 - Rating: 5)

    Called on a Saturday, plumber there first thing Monday morning. The person taking my call was helpful and reassuring. The plumber who came to the house was on time, polite and explained what he was doing. The work was done in timely manner and done well, including the clean up.

  • Review 91 (2020-01-15 - Rating: 5)

    Your employee Ryan Babineaux was very helpful and knowledgeable about my hot water heater. He was honest and made me feel secure that he really was concerned about my hot water heater situation. Thanks Ryan for such wonderful service

  • Review 92 (2017-05-22 - Rating: 5)

    What a great experience with IGD plumbing today! Who knew a flood coming from the base of the toilet and fast filling up one room, could be resolved so painlessly!. I called used my Choice Home Warranty and they assigned IGD. The energetic and sweet receptionist, Liz, was very helpful in positioning my situation as an emergency as I could not use any faucets, drains, nor commodes without a resulting extra flood! A very professional plumber, Zhivko Stoyanov responded and had me fixed up in no time. He removed the commode, snaked it, and then installed a double seal so it would never leak again. He was professional, helped me clean up and efficient. I would definitely recommend both IGD and Zhivko for all plumbing needs.

  • Review 93 (2024-03-26 - Rating: 5)

    Wonderful and quick service. Not trying to nickel and dime you. Loved the sweet lady who answers the phone to the nice technician- Peter

  • Review 94 (2020-02-14 - Rating: 5)

    Seriously so easy!!! Before he got here I knew he was coming and what he looked like by text message (thank God!) He was here less than 30 minutes and he fixed the problem. He explained what was wrong and what the fix needed to be! He cleaned up after his self and he was cool (not awkward lol) Most definitely would recommend to my family and friends!!!

  • Review 95 (2019-10-22 - Rating: 5)

    Ryan was very polite and knowledgeable, he repaired all 3 of my sinks which another plumber managed not to do. His customer service skills are also impeccable!! Ryan is the best!!!

  • Review 96 (2024-01-07 - Rating: 5)

    Excellent workmanship. And generally a nice guy. Will definitely call Petar next time i need a plumber.

  • Review 97 (2018-10-01 - Rating: 5)

    I was referred to IGD plumbing through my home warranty company. I had a great experience with the techs that came out to my home. They were on time, professional, and corrected the issue.Thank You

  • Review 98 (2021-07-19 - Rating: 5)

    Had Ryan Babineaux and another one of their technicians whose name I didnt catch out to fix my shower. They showed up on time, fixed it well, and gave some good tips for future issues. Thanks for the professional experience guys.

  • Review 99 (2024-02-20 - Rating: 5)

    In a made an excellent job at home, very clear and polite. Definitely i will recommend him and Fidel.

  • Review 100 (2017-09-09 - Rating: 5)

    Carlos did a fantastic job. Knows his profession, & was respectful. That means a lot these days when most companies are paid for a task, & dont complete the task & still expect to be paid. He even followed up with an hour after he completed the job. 2 of your Customer service reps( cant remember their names. But it was 2 ladies) who set up the initial appointment. And the rep who I spoke to on Labor day, with the main line transferred to her personal phone, answered my question & said if I had any questions, feel free to call back. Your business is a model for hiring the best people & operating a business Preciate Carlos, preciate it ladies, preciate it I.G D. !

  • Review 101 (2018-10-08 - Rating: 5)

    Great experience from beginning to end. Friendly office team & professional technician. Tim fixed my problem quickly & efficiently. I appreciated the courtesy call & text prior to arrival too.

  • Review 102 (2022-08-26 - Rating: 5)

    The tech showed up on time and was knowledgeable. He even helped us out with unclogging the AC drain when he was there to search for plumbing leak. Great service! 💯👌🏾

  • Review 103 (2020-01-15 - Rating: 5)

    I had the best experience with IGD plumbing, JacoB Young was on time, very polite and well manner individual that went above and beyond my expectations. Definitely will use them again.

  • Review 104 (2021-03-17 - Rating: 5)

    First time to replace a hot water heater. Actual removal, install and set up completed very professionally. Technician timely and answered questions well. The home warranty worked!

  • Review 105 (2017-01-09 - Rating: 5)

    It all started as a home warranty call to replace the master bathroom faucet cartridge. Since it was not covered by the home warranty, I worked with IGD on a fair cost for the service. The replacement cartridge from Home Depot created a water hammer issue where the valve would produce a double knock sound every time a faucet was opened and closed in the house. IGD came by with no charge twice and worked with me to figure out that it was the cartridge, and we finally replaced with a MOEN original cartridge causing the double knocking sound to disappear. Very professional team, a big thanks to Reshana and Nasco!

  • Review 106 (2020-11-25 - Rating: 5)

    I had to write a review on the service I experienced from Tyler, Mario. And Roshondra.. Tyler for his professionalism, Roshondra for her caring,understanding and willing to go the extra mile and Mario for saving my Thanksgiving ..Words can’t express how grateful I am..I will always request your service ❤️Thankyou IGD..

  • Review 107 (2017-11-15 - Rating: 5)

    Amazing experience. When I called I spoke to Samantha and I had a leaking pipe in my bathroom wall. She was quick in assisting me with my questions and getting me scheduled. Strongly recommend.

  • Review 108 (2020-02-18 - Rating: 5)

    Ryan has come out on a couple of times to fix various plumbing problems in our home, and each time he is honest, timely, and does excellent repair work! We found our trusty neighborhood plumber!

  • Review 109 (2021-09-15 - Rating: 5)

    Matt Citron was fast, efficient, and professional. I would definitely use this company again and would ask specifically for Matt as a service provider. Five stars all around.

  • Review 110 (2021-02-20 - Rating: 5)

    Fantastic service. Loved the communication of text and email updates. Nasko did a great job of quickly assessing and fixing our plumbing issue.

  • Review 111 (2020-12-07 - Rating: 5)

    IGD was my contractor through HWA (Home warranty of America) claim. Plumber came out to look at 2 toilets that were constantly running. He replaced the inside mechanisms and now they are all fixed! Glad they were the ones chosen to compete and fix the issue. I will request them again if another plumbing issue occurs.

  • Review 112 (2023-02-06 - Rating: 5)

    IGD was scheduled through my warranty as they are affiliated company; from scheduling process to repair and invoice with diagnostics report, they were swift and professional.

  • Review 113 (2019-07-19 - Rating: 5)

    Chris, our plumber, was prompt, polite, and very professional.His work was done in an experts impressionable and clean way.This company is highly recommended.

  • Review 114 (2020-04-16 - Rating: 5)

    Great service and professionalism. I am very please to have found this company to take care of my houses plumbing needs. Mario and crew did a great job on external sewage line replacement.

  • Review 115 (2017-10-03 - Rating: 5)

    Carlos Timoteo came early, diagnosed the problem, phoned for an ok to fix the problem, replaced my garbage disposal, recorded my cc and left, all in 30 minutes. Also he was was very congenial and the office telephone person was very professional.

  • Review 116 (2017-11-16 - Rating: 5)

    Fantastic job. Kudos to IGD plumbing from front desk scheduling to plumber who completed the work - professional, friendly, courteous and tidy work. Highly satisfied with the quality of work.

  • Review 117 (2018-05-15 - Rating: 5)

    [Problem Resolution] Nasko from IGD Plumbing figured out exactly what to do with my problem(s) and did it! He was on time, professional and worked hard to do it right the first time. I would have him come back in a heartbeat. Thank you and God bless you Nasko.

  • Review 118 (2019-02-23 - Rating: 5)

    Jonathan was very knowledgeable and understandable of the problem. He was able to get the proper equipment to do the job properly and timely. he fixed the equipment with much expertise. He was curious and polite. Thanks Velita Ellis.

  • Review 119 (2020-04-02 - Rating: 5)

    Ryan Babineaux was my technician. He was punctual and completed the job fast. My garbage disposal is working and Im happy. Great service!

  • Review 120 (2019-05-21 - Rating: 5)

    Highly recommend IGD Plumbing, Jacob did a great job finding the source of a leak I had in attic and repairing. Tested all other areas for possible leaks. Fixed and working well.

  • Review 121 (2019-11-12 - Rating: 5)

    [Service, Timeliness, Price, Technician] CHRIS is always Respectful, mindful of his actions and words , doesn’t not tend to distractions , is knowledgeable, informative, and does exactly what he says he is going to do on the job as well as on arrival. Fast , reliable, trustworthy that respects my privacy and is always very proper in handling the information throughout the job. Thank you. Tammy

  • Review 122 (2021-09-15 - Rating: 5)

    Matthew Citron - IGD Plumbing fixed a leak in the kitchen and installed a new faucet. He was very knowledgeable and professional.

  • Review 123 (2022-02-07 - Rating: 5)

    Great company. Friendly and professional. Made a stressful situation much easier to deal with. This is not my first time to use IGD and will continue.

  • Review 124 (2020-11-09 - Rating: 5)

    Ryan and Andy with IGD plumbing were fast and efficient and on time. They changed my disposal quickly with professional acumen and Im very grateful.

  • Review 125 (2019-11-18 - Rating: 5)

    Ryan was awesome! He took the time to explain general plumbing matters to me. He corrected the problem and provided excellent customer service.

  • Review 126 (2021-08-25 - Rating: 5)

    Ryan Babineaux and Kayden were very professional and knowledgeable! I will definitely add him to my preferred contractor referral list.

  • Review 127 (2022-01-03 - Rating: 5)

    Call Mr Rooter is was horrible lazy and didn’t want to work. Called IGD was quick on time and made all repairs within a few hours. Very happy.

  • Review 128 (2020-03-20 - Rating: 5)

    Technician Chris was AMAZING!!! He was thorough and nice. Will be definitely requesting him in the future and for my toilet installation.

  • Review 129 (2023-02-10 - Rating: 5)

    The technician arrived on time and was very professional. He quickly diagnosed my issue, resolved it and got me back in order!

  • Review 130 (2021-08-06 - Rating: 5)

    Justin came by to fix our broken garbage disposal and was awesome. He provided great customer service, was fast and very polite. Thanks Justin!!

  • Review 131 (2021-10-12 - Rating: 5)

    We had two toilets running non stop being a headache for the family all weekend the technician Robert called ahead of time showed up on time was very professional explained what the issues where and made the repair on both toilets in a timely manner very good service wonderful attitude I highly recommend this company!!

  • Review 132 (2020-01-15 - Rating: 5)

    Ryan was prompt, efficient, professional and kind. I will definitely use IGD Plumbing again. Thank you Ryan for a job well done!

  • Review 133 (2019-11-12 - Rating: 5)

    Ryan from IGD Plumbing made this experience an enjoyable one. He was efficient, knowledgeable, and extremely helpful. 5/5 for experience and service. Thank you!

  • Review 134 (2021-07-18 - Rating: 5)

    IGD had my air conditioning unit fixed before I arrived home. The technicians were very professional and helpful with offer tips.

  • Review 135 (2019-12-25 - Rating: 5)

    My technician, Ryan, was the best. He was punctual, efficient and explained everything they did in replacing my tankless water heater.

  • Review 136 (2024-07-26 - Rating: 5)

    I spoke with Susan and Sonya at 4pm. They showed up at 6pm. They not only showed up same day but in 2 hours after speaking with them. Ivan had problem resolved in 30 minutes real pros.

  • Review 137 (2020-07-17 - Rating: 5)

    Technician was very nice and pleasant. Explained what the problem was, and after completed the work he explained how to use it properly.He was very nice.Thanks

  • Review 138 (2022-10-18 - Rating: 5)

    Very professional and honest. Hard to find these days thank you now let’s pray the Choice Warranty company will replace it. (LMFAO).

  • Review 139 (2017-11-17 - Rating: 5)

    Tim was prompt, professional, knowledgeable, and skilled. Im so thankful that IGD Plumbing helped me fix all of my plumbing issues! Thanks!

  • Review 140 (2020-04-02 - Rating: 5)

    Ryan arrived and after being advised of the problem went right to work. Within minutes he had fixed the problem and my sink was working properly.

  • Review 141 (2020-07-17 - Rating: 5)

    My technician was very knowledgeable and corrected the problem in minutes. He was punctual and service was fast. He even took the time to explain to me what happened.

  • Review 142 (2020-12-14 - Rating: 5)

    The technician was professional. He arrived a few minutes early & patiently waited for me to arrive home. He addressed & took care of the problem in a timely manner & was masked.

  • Review 143 (2019-03-13 - Rating: 5)

    Jeremy arrived on time. Resolved my issues within minutes. And was courteous and knowledgeable. Would definitely use them again👍🏼

  • Review 144 (2021-02-23 - Rating: 5)

    Ryan and Andy did a good job replacing our water heater. They work fast and are professional.

  • Review 145 (2020-09-15 - Rating: 5)

    Jim is absolutely a knowledgeable HVAC person, very professional and helpful. I would definitely recommend Jim for any HVAC problems you are having.

  • Review 146 (2020-06-24 - Rating: 5)

    Mario was professional and knowledgeable. He came and repaired our disposal in a flash. I was pleased with the service and the pricing. Thanks Mario!

  • Review 147 (2020-07-22 - Rating: 5)

    Great company. Always on time, and let you know in advance when they’re on their way. They let you know what they’re doing and how much it will cost before they start the work. Highly recommend.

  • Review 148 (2021-09-21 - Rating: 5)

    These guys are really awesome. Matt and Austin are incredibly knowledgeable, incredibly helpful, and a couple of really good guys. They did a great job!

  • Review 149 (2019-04-30 - Rating: 5)

    Very impressed with this company, in particular their communication. Will recommend to friends and neighbors, for certain. Kudos to Chris, BTW! Great guy

  • Review 150 (2017-11-15 - Rating: 5)

    IGD was awesome. I spoke with a girl named Heather and she was very helpful and professional. All I can say is thank you.

  • Review 151 (2021-08-30 - Rating: 5)

    They sent over a plumber Named Justin who made a world of difference,he was very professional and fixed the problem from a previous service call.I am now a very happy customer... Very knowledgeable

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