Roto-Rooter Plumbing & Water Cleanup

Located in Henderson, Nevada

Address: 7375 Commercial Way #155, Henderson, NV 89011, United States

Phone: +1 725-228-5056

Rating: 4.5

Services

On-site services
Language assistance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-28 - Rating: 5)
I had an emergency water leak over the weekend and they responded quickly. They kept me informed throughout the process which helped because it took a couple of days to repair everything. The crew that came out were very respectful. I was happy with the work they did and would call them again for any issues they can service.

Review 2 (2024-08-15 - Rating: 5)
They communicated beginning to end. Anthony was very professional, knew plumbing and did not try and upsell! (Previously used a service titled opposite of “no” - they are shysters 100%). Anthony saw the job through, was down to earth, polite & honest. Got the pipes clear! Thank you!

Review 3 (2024-05-28 - Rating: 5)
This was a two week problem that another plumber was unable to solve. James from Roto-Rooter Plumbing came out and would not give up, he very professionally handled the clogged drain very quickly. I am beyond happy and would highly recommend their service.

Review 4 (2023-01-05 - Rating: 5)
The office staff (Trish) was very professional and friendly. She contacted me to let me know when the service technician was on his way. She even did a follow up call to see how everything went and to see if the plumbing issues were resolved.The service technician was punctual, friendly, professional and was very thorough in doing his job. I will definitely be calling this company and location again if I ever need their services in the future.

Review 5 (2023-03-27 - Rating: 5)
We just closed on our house 4 days before we noticed the water coming from under our back patio. Called for service and was informed that they could get to us first thing in the morning as it was already late evening, sensing the distress in our voice the lady said she could get someone to stop by and turn the water off until morning when they could examine the situation. George showed up and instead of just shutting off the water he went to work trying to figure out what was causing a leak under the concrete slab in the back of the house where no visible signs of plumbing was or should be. Well he came back first thing in the morning with his assistant and after narrowing down where the water was coming from, broke up the concrete and found an old irrigation line running to nowhere that needed to be capped off. They were quick and about business and while the cost was a bit of a shock, you get what you pay for, and we paid for excellent customer service with exceptional work by those who take pride in what they do.

Review 6 (2023-03-28 - Rating: 5)
Roto-Rooter came out and evaluated my 92 year old mothers toilet issues. The kind representative gave my mother a couple of options and explained the possible problems that could happen if the toilet was not replaced. He was not a high pressure salesman, but explained it in a simple way that my mom could understand. She had the toilet replaced the same day as they came out to evaluate the situation. My mom is very happy with the service. Thanks!

Review 7 (2022-01-24 - Rating: 4)
I had a great experience with Roto Rooter. They answered my call quickly, gave me a window of same-day that they could respond, called with a more specific time, and arrived on time. They fixed the problem (clogged garbage disposal, requiring the pipes to be disconnected and emptied) expertly. Im giving 4 stars because the price was much higher than I expected -- $345. They did tell me the price before they did the work, but didnt give any pricing on the phone. If Id known it would be that much, Id have considered calling around or fixing it myself. I was still very glad to have the problem fixed so quickly and would use them again (with more research on the price) if I really needed someone same day.

Review 8 (2023-02-25 - Rating: 5)
Toilet plumbing problem caused me to call Roto Rooter.Very nicely treated from the onset. And when the plumber responded he provided a very transparent pricing scale that made it clear, what the job could cost. No guessing involved, and he quickly took care of my problem. Will call them again in the future.

Review 9 (2022-09-03 - Rating: 5)
Tech was very informative as to what my problem was and spent the necessary time to do a good job. I have hired other plumbing companies in Las Vegas without the same great service. This is the second time I have used Roto Rooter and the service has been consistent. Very happy thank you!

Review 10 (2023-01-12 - Rating: 5)
We had two of our three toilets over flow and we could not unclog them. So we called to have our plugged lines get cleared. They arrived and got t he e lines cleared and we have had no issues since. They techs were polite, knowledgeable and cleaned up after they were finished!

Review 11 (2022-07-20 - Rating: 4)
The quality of work and the professionalism of all employees Ive encountered have been exceptional. However, I must say, the cost related to the work needed to be done was a bit pricey. Other than that, if you can afford it, I would recommend theyre services

Review 12 (2023-03-23 - Rating: 5)
George is amazing!!! Was refereed to me from my fiancé and she has used him several times also. He is very professional and knowledgeable and cleaned up the mess after he was finished. Being a new homeowner I’m glad to know that if I ever have a plumbing issue I can count on George to be able to fix it. He gets a perfect 10 rating from me. Thanks George!!

Review 13 (2021-08-26 - Rating: 5)
I would totally recommend Roto-Rooter to any of my family and friends. They were able to get out to our house within the day when we couldn’t get any other plumbers to come out for an entire week. It was great service at an affordable price and when we saw other issues, which didn’t have to do with our original fix, they fixed those without any extra charge. Great service at an affordable rate and done in a timely fashion.

Review 14 (2020-11-25 - Rating: 5)
I had to call in the middle of the night for a plumber due to an emergency. They were so responsive and when the plumber (Jacob) got there he was so helpful and nice. Everything was fixed and Ive had no problems since. For an emergency plumber, the price was reasonable and discussed prior to any work. I will definitely use them again if I have any other issues!

Review 15 (2021-04-07 - Rating: 5)
Overall Performance : 5/5Comments: It’s excellent service, Goerge did a good job in my house. He detected the issue fast. He is reliable, worked well on the job as I had problems with the pipe. He made sure that my house was not mess up with the dust work. He took the time to not mess up my floors. Despite the heat, he still manage to put a smile on his face. I will recommend this company. Roto Rooter is a reliable company.

Review 16 (2022-02-24 - Rating: 5)
After having 3 other plumbers come to my home to try to unclog my drain which had caused my sinks, showers and toilets to overflow and not drain a drop. The other plumbers couldn’t find what was wrong. 550.00 later, I still couldn’t use any water at all in my home. I ended up having to go stay in a hotel. I called Roto Rooter for 1 more try. Within 10 min they had the answer to the problem and were able to fix it, draining everything from my tubs, toilets and sinks. The problem was thick black oil in the pipes. These technicians from Roto Rooter were smart, informative, professional and absolutely knew what they needed to do to fix the issue. It was fixed completely in 45 min. As well, they were very nice and helpful before they even got here for the appointment. Their services are reasonable too!I cannot recommend Roto Rooter strongly enough. I never would’ve had to stay in a hotel if I’d have called them first. Don’t wait like I did.Paula F

Review 17 (2024-05-05 - Rating: 4)
Excellent and friendly service. But to be truthful a company should not advertise as being 24 hour service if they are not going to give you that option.

Review 18 (2024-08-07 - Rating: 4)
Very expensive, but they did a good job

Review 19 (2022-08-24 - Rating: 5)
Elijah (service tech) was exceptionally knowledgeable, friendly, and professional! He communicated each process along the way with options in how he could best assist with the problem. Many THANKS Roto Rooter!

Review 20 (2022-08-05 - Rating: 5)
Roto Rooter was the 1st company I hired for a possible major leak, (water company claimed I was leaking major amount of water) The Technician Mr. Kahue came out and assessed my situation, he conducted himself very professionally while having to explain his observations of a possible faulty water meter to the water company. The water company was very argumentative with the tech, they insisted he didnt know what he was observing.Ultimately in the end he was spot on with his assessment, the tech recommended I hire a leak detection company to help build a better case.The tech displayed great confidence, knowledge, and integrity and I highly recommend this company for any plumbing service.

Review 21 (2022-12-08 - Rating: 5)
It was more expensive than other companies that we called, but those companies could not make it out on the same day. Our service was great, just more expensive than a lot of others. Over 300 to snake a kitchen sink. Others were pricing us at 80 to 120 to snake up to 50 ft.

Review 22 (2022-09-13 - Rating: 5)
This company was recommended by my neighbor. Shawn did an amazing and quick job. Thorough diagnosis, explanation and repair of the problem. Also cleaned up afterwards. I would use this company again and would recommend them.

Review 23 (2022-10-11 - Rating: 5)
Elijah did a terrific job getting our drain cleaned. He let me know what he was doing and explained the process very well. Thanks so much for a job well done.

Review 24 (2023-02-27 - Rating: 5)
Very satisfied with the results very professional & friendly. Elijah was awesome in helping us with our clogged pipe. Thank you roto rooter!

Review 25 (2022-09-09 - Rating: 5)
Elijah was very helpful. Explained every step and did an awesome job. He was on time and we would have him back anytime.

Review 26 (2022-03-01 - Rating: 5)
Rob was extremely professional and knowledgeable. He was considerate and respectful of our home. We could not have had a better experience.

Review 27 (2022-04-25 - Rating: 4)
Pretty pricey but they call and said they could be early which made me happy, the techs were professional and got the job done fast! I guess it was worth the extra cost? Yes

Review 28 (2017-11-23 - Rating: 5)
Matt was fabulous, explained in lay persons language what he had to do and why, worked around a house full of Thanksgiving day guests, charmed our company with his open honest cheerful personality and fixed our problem. I recommend Matt with a 5+ rating.

Review 29 (2024-10-14 - Rating: 5)
Great job .very polite young man

Review 30 (2021-06-26 - Rating: 5)
Had issues with a clog in my bathroom. Roto-Roter was able to quickly identify the problem and fix it right away. I would definitely use their services again in the future.

Review 31 (2024-11-26 - Rating: 5)
Elijah was great... very friendly and professional... paid close attention to my verbal history of this problem... worked very efficiently and made sure drain was running freely to my satisfaction

Review 32 (2021-08-23 - Rating: 5)
Our toilet was leaking and even after turning the valve off water still came out and we only have a 1 bathroom. Called another company they said they could get us someone out to look at it on Wednesday (it was Friday this happened) and we called roto rooter they had someone out within the hour

Review 33 (2021-05-13 - Rating: 5)
They are very professional. They know exactly what they are doing. Their warranty is fantastic. Any problems I have in my home with plumbing they are my first choice.

Review 34 (2022-04-25 - Rating: 5)
The technician was kind about my army of small dogs who each wanted so badly to help him install my new garbage disposal. You guys have saved my backside three times and will always be my first call!

Review 35 (2022-01-10 - Rating: 5)
I strongly recommend this business. They treated me and my family with understanding and compassion. They dispatched a technician as soon as possible.This is a Veteran owned business. GO ARMY!

Review 36 (2022-09-07 - Rating: 5)
Elija was very professional and straight to the point guy. He assessed the problem and gave me options how he can fix it.

Review 37 (2024-04-24 - Rating: 5)
Anthony was professional, efficient and very knowledgeable when he came to repair/replace our water heater. Great customer service! I will request Anthony for any future service calls.Tiffany was great in taking the call, setting up and oversight of the appointment.

Review 38 (2022-08-27 - Rating: 5)
Elijah was very friendly and helpful. He was quick and made sure everything was running properly.

Review 39 (2023-09-14 - Rating: 5)
Highly recommend Roto Rooter, the crew was amazing and helped me save a lot of money

Review 40 (2022-09-15 - Rating: 5)
Elijah was great and the company was quick to respond. Thank you!

Review 41 (2023-09-15 - Rating: 5)
Roto rooter is my go to plumber. I have used them for many years. Recently we remodeled our house and had to have plumbing hooked up in all baths, laundry room and kitchen. Jerry has been doing all this work for us. He is knowledgeable, efficient and friendly. They are very reliable and are punctual for appointments. Roto rooter does more than unclog drains!

Review 42 (2021-12-24 - Rating: 5)
Very prompt and thorough service. Professional and helpful while remaining personable.

Review 43 (2023-02-27 - Rating: 5)
Great customer service, I was given a time slot and the service technician was there during the time slot I was given. He was very courteous, but professional! He cleared the drain and cleaned the area. I was very happy with all aspects of the service!

Review 44 (2017-11-17 - Rating: 5)
Chris and Conrad were professional. They came to fix my Kitchen Faucet.

Review 45 (2023-04-04 - Rating: 5)
Highly recommend RotoRooter for your plumbing needs; they are responsive, thorough, and very professional! We are incredibly pleased with our service experience!

Review 46 (2018-03-24 - Rating: 5)
The man fixed the problem very efficiently and was fast. I recommend this service every time.

Review 47 (2022-08-25 - Rating: 5)
Elijah was very informative and professional in his service to unclog my kitchen sink. He even came way ahead of the expected time frame given! Excellent service all around! Thank you sir!

Review 48 (2022-02-21 - Rating: 5)
This team was very responsive and helpful. We had a sewer back up in our home that was flooding the first floor and Rob came to our rescue. He was very professional and took care of the issue all the while demonstrating what was wrong, and how to prevent the issue and even resolve it ourselves in ways that would at least mitigate the disaster we experienced long enough for a professional to fix the issue should it ever happen again. I am very grateful for Rob.I do not have a frame of reference for what good value is with plumbing services as this is the first time I’ve ever had to use one, though ultimately I would say while it certainly wasn’t cheap it definitely isn’t a job I could have (or would have) done on my own, and so I am satisfied for the price.Thanks Rob!!!!

Review 49 (2021-02-17 - Rating: 4)
Was a little high but did fixed almost everything he promised. Plush he offered a guarantee. Because none of us could find the clean out.