Carls Air Conditioning & Plumbing
Located in Henderson, Nevada
Address: 265 Elliott Rd, Henderson, NV 89011, United States
Phone: +1 702-470-0932
Rating: 4.9
Services
- On-site services
- Repair services
Categories
- Plumber
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-08 - Rating: 5)
We had our hot water tank leak tonight and within 40 minutes, their plumber, Brandon, was at our house getting a new rank installed and ready for us. He did an absolutely fantastic job and walked us through the whole process. Brandon is top notch and made an unfortunate situation simple and easy for us. -
Review 2 (2024-12-18 - Rating: 5)
Our unit went down. It took 1 day to get coordinated and replaced. I thought it would take longer to get done. Truly a talented team. Im very grateful. Great job. Thanks Carls Air Conditioning & Sheet Metal, Inc. -
Review 3 (2024-09-23 - Rating: 5)
Have used them for A/C and plumbing and each time they have done a good job. The techs they send have all been knowledgeable and are professional.Maui was very helpful in letting me know what was emergency, have to repair now and what could wait. They also helped me with financing. This is the best service I have ever had from any company that has ever come to my house.Scott just finished the install of the emergency disconnect and brought my water heater up to code and did an awesome job. I forgot to get the name of the plumber that did the sewer repair but I want to say he did a awesome job also and the 2 laborers that dug up the sewer line were very quick and kept the area tidy.This company hires great people. -
Review 4 (2024-11-13 - Rating: 5)
I have used Carls heating and air conditioning for many years and have been happy with them as I have always found their technicians cared about their work and did excellent work. I recently used their fairly new plumbing division and had an issue that was taken care of immediately upon learning, and they resolved the issue very well. I believe they care about their customer service and try their best to make the customer happy. -
Review 5 (2024-11-19 - Rating: 5)
Carls always does a great job. Iāve never had a bad experience. They show up when they say they will and do what they say they will. So hard to find that. They are my go to for AC. My tech Johann was very good. He gave great recommendations and advice. I would highly recommend carls and Johann to anyone. -
Review 6 (2024-09-26 - Rating: 5)
Carls Air Conditioning & Plumbing is awesome!!! Maui Sheldon technician visited us same day service and clearly diagnosed plumbing issue. He installed the parts efficiently. We didnt have full service amount and he and his boss worked with us and basically gifted service. Will be recommending to my friends. What an incredible team. Superstars at Carls Thank U!!! -
Review 7 (2024-10-30 - Rating: 5)
Scott and Jose came promptly to fix our plumbing issues. Very personal and explained everything very well. Maui was here the day before to diagnose the problem and did a wonderful job also. He also explained everything to both my husband and myself. Such a great group of plumbers! They deserve a kudos and a bonus! -
Review 8 (2024-10-24 - Rating: 5)
Brandon was very professional. He diagnosed the problem right away and was concerned that we didnāt pay for anything unnecessary. Weāve used Carlās a number of times and theyāve been great! -
Review 9 (2024-10-03 - Rating: 5)
Rob gave an excellent explanation on what was causing the problem of line freezing. Showed us before and after performance of the 2nd floor cooling unit. We have a 21 year old unit where cooling fins were never cleaned. Showed picture before and after it got cleaned. Outside compressor was also cleaned. Much improved airflow performance. Not sure for how long my 2 units will still hold. Real knowledgeable guy. I have been a customer of Carls for more than 10 years and have been satisfied with their timely servicing job. -
Review 10 (2024-06-08 - Rating: 5)
Hemal from Carls Air Conditioning is an excellent technician. Today he came to my home for a maintenance service call and he found the equivalent of an eagles nest amount of stuff in my air conditioning compressor. Hemal cleaned and washed my air conditioning compressor in very little time in 100Ā° plus heat! Service with a smile! Amazing!I highly recommend Hemal and the entire crew at Carls Air Conditioning. -
Review 11 (2024-12-04 - Rating: 5)
Jonathon was professional, knowledgeable, and on time. Our experience was very positive. Will not hesitate to use Carls AC service in future. -
Review 12 (2024-11-02 - Rating: 5)
Brandon did an excellent job at fixing a gas leak with my water heater that shouldāve never happened in the first place. He was quick to get out here, very knowledgeable and attentive and taught me that I should flush the water heater every 3 to 6 months I said, have an replaced every two years and was a wealth of information and very nice and professional. He deserves major kudos. -
Review 13 (2024-08-29 - Rating: 5)
Brandon wright ;Dear Carls air conditioning.Your service man, Brandon is one of the best plumbers I have ever used.Iāve owned bars and casinos all over the United States.Brandon is an honest man.He is fantastic!He also cares about your company, and has amazing integrity. -
Review 14 (2024-10-06 - Rating: 5)
Highly recommend this company, Brandon and Maui are excellent and professional, and most importantly honest. They were punctual and wanted to find solutions that work for us. They have the skill and experience in the field to diagnose the problem and find the most effective solution. -
Review 15 (2024-09-06 - Rating: 5)
The technician Maui was very professional very thorough and did an excellent job. He took the time to explain everything fully and let me know exactly what he was doing and while he performed his work. Glad to see companies out there are still being honest these days thank you.Guy Cunningham -
Review 16 (2024-09-09 - Rating: 5)
Great service! Justin was very thorough, helped me understand short and long-term risks/benefits, and set us up for success for the future. Looking forward to positive maintenance work in the future. -
Review 17 (2024-09-25 - Rating: 5)
Had a fantastic experience with Maui!! They arrived promptly, were incredibly friendly, and took the time to explain everything clearly. Communication was top-notch throughout the process. Iām very impressed with the service and will definitely be using them again. Highly recommend! -
Review 18 (2024-11-09 - Rating: 5)
Brandon was excellent! He was very knowledgeable and personable, made the visit super easy and explained everything well!! Definitely would recommend them! -
Review 19 (2024-11-10 - Rating: 5)
Brandon was friendly and helpful in explaining what was going on. He did his work with efficiency and was able to connect with the relevant people at the office easily quickly. -
Review 20 (2024-07-26 - Rating: 5)
We will only bring using Carls from here on out. Hammil responded to our house in a matter of minutes after our call. He was super friendly, professional, and super fast in diagnosing our AC issues. Carls not only provided fast, efficient services, they were also very affordable. Our family didnt have to suffer in the heat of the summer because of Hammil! -
Review 21 (2024-07-06 - Rating: 5)
I came across Carls when I realized they took over the contact info of my prior A/C company I used for almost 10 yrs. I was hesitant at 1st and tried a service that submitted a promotion in the mail for a quick inspection. A technician came from said company a year or two ago and quickly was quoting me over $20k for a new unit. I decided to give Carls a try. Hemel came to my home and he was friendly, professional and honest. It didnt take long for him to point out my freon was low and offer tips and explain what he was seeing. I paid a reasonable fraction vs replacing a unit that did not need to be replaced.Flash forward to present day in this intense heat. A/c was taking longer to cool down. I called Carls and Carla quickly put me in the schedule. Mario confirmed a tech was on his way today and to my delight it was Hemel. He quickly assessed the issue and the solution, again, providing tips and answering questions honestly and in terms a non A/C expert can understand. My experience with Carls through their staff and services has been great and I will continue to use them for my A/C needs. -
Review 22 (2024-09-04 - Rating: 5)
I had a great experience with Brandon, he inspected my plumbing and was really nice and courteous and he found a couple issues that we had to fix. He was really fast and just a great plumber, and I would recommend his services in the future! -
Review 23 (2024-08-08 - Rating: 5)
Rob came out to our place at 10 pm, 10 AT NIGHT!! To help our broken AC, this man fixed it and made it so we were able to sleep tonight. How amazing! Couldnāt ask for anything better! Highly recommend this company! Please go with them, donāt think, just go for it. THEY ARE AMAZING!! -
Review 24 (2024-09-08 - Rating: 5)
Plumbing technician, Jose was very knowledgeable with his job. Very nice person. He even suggested some precautionary measures I should take to prevent my sink from clogging again. -
Review 25 (2024-07-13 - Rating: 5)
I recently had my AC repaired by Carls. The tech provided a free plumbing checkup. Jose came out today to conduct the checkup. He arrived on time and checked every fixture in the house. He was very knowledgeable and made recommendations but there was no pressure like youād see from other companies. Two visits from Carls and two great experiences. -
Review 26 (2024-07-08 - Rating: 5)
Rob is the man ! He got my system running in no time ! šš¼ will definitely recommend. Extra points for professionalism and being a cool guy ! -
Review 27 (2024-08-11 - Rating: 5)
Always up front, reliable and honest. I have a warranty company, but itās days before anyone ever gets out to the property. Itās a scalding August morning on Saturday, they showed up within hours always keeping me posted. If all companies were ran this efficiently, happy to have found them. -
Review 28 (2024-08-09 - Rating: 5)
Justin serviced my air conditioning today from Carlās. He was on time, efficient and did a great job. He went above and beyond and I would ask for him again. -
Review 29 (2024-11-08 - Rating: 5)
BEANDON was very professional & informative. He gave me very good advice, looking out for my best interest. A very pleasant experience!!I would definitely recommend š Thank you soo much for treating me like a family member & getting the job done right the first time! -
Review 30 (2024-07-27 - Rating: 5)
Best service ever / justin technician amazing. Had everything solved in 20 minutes; highly recommend these guys give them a call. the home warranty wanted us to wait a week or two in this heatā¦ Carls air was here for us on a Saturday, great people ! -
Review 31 (2024-09-26 - Rating: 5)
Rob is great he is my assigned technician. He explains everything in detail so I can understand. He is definitely an Asset to Carls AIR Conditioning & Plumbing. -
Review 32 (2024-08-03 - Rating: 5)
Quick and efficient service. Mauricio and Isaac were a pleasure to work with; they are an asset to Carlās. We are extremely pleased, and our enjoying our new AC. We will definitely recommend Carlās to our friends and family. -
Review 33 (2024-07-11 - Rating: 5)
Carl,s always is so trust worthy and they do such an amazing job. I have used them for 30 years. Thanks for for great service Marie Cannon -
Review 34 (2024-10-18 - Rating: 5)
Brandon Wright was great as a person and plumber.He was very knowledgeable and I felt like I knew him for years.Thanks Brandon and Carls plumbing. -
Review 35 (2024-10-12 - Rating: 5)
Thank you Rob!!!!! Our A/C stopped working on a Sunday late afternoon, Rob was here and parts were replaced within a few hours. See you in the Spring for a tune-up.Brandon, Scott and Jose saved the day today when our water heater finally died. We went tankless and we have hot water again. Thank you guys!!! -
Review 36 (2024-08-01 - Rating: 5)
Brandon wright was excellent, he knew what he was talking about and very educative on the plumbing issues at hand.Will definitely be using Carls plumbing as my plumber and thanks again Brandon -
Review 37 (2024-07-08 - Rating: 5)
Great company, started using them for my A/C, from the commercial property I managed. They are trustworthy & efficient. Glad they do plumbing (since that was my issue today). Maui was great. Happy to have 2 services in one company. -
Review 38 (2024-11-23 - Rating: 5)
Our technician Brandon was on time, and had the expertise to take care of our issue very quickly. I appreciate his professionalism and expert workmanship. -
Review 39 (2024-07-27 - Rating: 5)
We placed an online request for service at 6pm, David arrived by 6:30pm and had diagnosed and fixed the issue by 730pm. He was very kind, explained everything thoroughly and was extremely competent! -
Review 40 (2024-08-03 - Rating: 5)
Thank you. Your technician was courteous, honest and helpful. Always a pleasure. No gimmick. I appreciate a company that still understands the best way to keep loyal customers is to treat them by being honest, friendly, patient and helpful. Thanks again. -
Review 41 (2024-06-26 - Rating: 5)
Iāve been a customer of Carls air conditioning since 2007. Recently they started up a plumbing division and I had them come out to do some repairs in my home. Scott, Jose, and Taylor did a great job and I will be using them again for my plumbing needs. Thank you -
Review 42 (2024-11-25 - Rating: 5)
Very knowledgeable, friendly, and extremely helpful. Heās a great asset to Carls and I highly recommend Carls because you have good workers -
Review 43 (2024-07-14 - Rating: 5)
Johan was great. He took his time to answer questions and was very honest with the prices of equipment. He didnt the work even though it was 112 degrees outside. Top notch customer care. -
Review 44 (2024-07-10 - Rating: 5)
Excellent service, we got a thorough understanding of what was going on and was reassured that our system was in great shape and we are relieved. Rob C was awesome, on task, very patient with our questions and left our system cleaner than it was before he came. Highly recommendKD -
Review 45 (2024-08-02 - Rating: 5)
Brandon was very pleasant as he checked all fixtures, hoses and plumbing pipes below the sinks and drained my water heater. Thank you Brandon and Carls Air Conditioning & Plumbing.Happy 60th Anniversary. -
Review 46 (2024-06-17 - Rating: 5)
Just had great service from Carls AC from Rob, he was very professional. He showed up on time, took the time to explain what he was doing and got everything in order. He even recommended running the hose to the roof the clean the unit. 5 stars for Rob at Carls AC, thanks!! -
Review 47 (2024-08-09 - Rating: 5)
I live out of town and Carla and Justin were fantastic with my mom. Carla helped my mom when I couldnt and Justin was so kind. I cant thank you enough for getting us through a really rough day and keeping our AC alive. -
Review 48 (2024-07-22 - Rating: 5)
Juston of Carlās Air did a fantastic job in repairing my A/C in a professional and prompt manner. Within minutes, my A/C is back to working like before! I will absolutely recommend! -
Review 49 (2024-05-08 - Rating: 5)
20-plus year Carlās A/C customer here. GREAT local, legacy company and have used them since we moved into our home in 2000. Gabriel and Rob were just here to do a seasonal service on our a/c and itās humming along like a new unit once again. Great customer service and very professional. THANK YOU for a job well done! Weāll see you in 6 months. -
Review 50 (2024-06-13 - Rating: 5)
We had a ac unit go out and Carls has been great to work with. Our house was a problem and they were able to solve everything for us. They are all so respectful, kind, and they try to keep everything clean. I would highly recommend Carls. -
Review 51 (2024-07-14 - Rating: 5)
The team that came out for the initial inspection and consultation were excellent. The installation crew were also excellent. We are very please with the recommended AC unit. -
Review 52 (2024-10-25 - Rating: 5)
My tech Harmel was very knowledgeable and courteous and explained everything thoroughly. Carls is a very professional and courteous company from the day they installed my units a few years back in 117 degrees till now! Please continue your great service -
Review 53 (2024-09-07 - Rating: 5)
Scott, Taylor and Kurt were fantastic in setting up my water softener & conditioner, fixed a leak behind my shower, and installed my water purifier under the kitchen sink. -
Review 54 (2024-10-08 - Rating: 5)
Brandon was very knowledgeable and was very helpful with the whole process. Great service. I will use their company again. Highly recommend them. -
Review 55 (2024-07-25 - Rating: 5)
If youāve lived in Vegas long enough it pays to know a great HVAC company. Carls is one of them. What you will find is a company that has been around town for a long time, heck they have a 4 digit contractor license. They stand behind their work. Donāt blame them for what seems like an expensive repair. The restrictions on refrigerant has sent the costs of repairs skyrocketing. Spend your money on a company who will do it right the first time. Thatās Carls. -
Review 56 (2024-07-13 - Rating: 5)
Great experience. They were able to get to our house, diagnose the problem, and repair it quickly. Rob, the technician, was knowledgeable, helpful, and professional. I will not hesitate to call them again! -
Review 57 (2024-06-23 - Rating: 5)
Justin is very knowledgeable, helpful and concerned about the air conditioning service that he provided for me this morning. I contacted the office at 8:00am this morning, Justin arrived at 9:45am. He resolved the cooling issue that I was experiencing with my unit. I will definitely recommend Carls Air Conditioning Service to my family and friends. Thanks Justin!! -
Review 58 (2024-06-25 - Rating: 5)
WOW! What a knowledgeable AC guy! Our air had stopped working twice in the past few weeks. With the high temps, it was time to research and fix the problem. We called Carls and had an appt within an hour. The problem was diagnosed quickly and a new capacitor was installed within 45 mins. He also replaced some taping that had come loose due to the elements. So pleased we called Carls! And a big shout out to Hamel for his knowledge and professionalism! -
Review 59 (2024-06-20 - Rating: 5)
Carlās has been doing all my A/C needs for years. Now they are in the plumbing game and just inspected my house. Diego was friendly and professional and gave me suggestions on small things that needed to be fixed. Looks like Carlās will be doing my plumbing now.Thanks again Carlās -
Review 60 (2024-07-05 - Rating: 5)
The guys were professional and did a phenomenal job. Super efficient. Maui, Scott, Taylor, David, and Kurtis had a major job to completel, changing out pipes, new water heater, water softener and fix a leak. They really are a superb team! -
Review 61 (2024-06-27 - Rating: 5)
Rob came to my house at my request to check the AC Unit and found it needed replacing, he called Andre and he also came and setup the replacement , they did the job the same day with expertise. I have done business with Carlās Air Conditioning since 1979 and they have always done an excellent job. -
Review 62 (2024-05-14 - Rating: 5)
We had an appointment for 12-2 so when Carlās said our technician was going to be late by almost 2 hours we were expecting the worst, but when our technician Robert Cheney arrived we couldnāt have asked for anything better. He was courteous and very respectful of our house and property. He took pictures of the work he did, and explained everything to us thoroughly. we did not feel rushed or unimportant at any time! He also told us about a plan that we could become preferred customers. You have a great employee! We would definitely request Robert to do any of our service calls in the future! -
Review 63 (2024-06-22 - Rating: 5)
In the middle of this heat wave, a part went out on our air conditioner. We called Carls Air Conditioning & Plumbing and they were out in about an hour to fix, on a Friday night around midnight! Great job Hemal and great customer service. Thank you. -
Review 64 (2024-11-11 - Rating: 5)
Gabriel was pleasant, personable, efficient and quickly fixed our issues. He is a valuable asset to Carlās -
Review 65 (2024-06-21 - Rating: 5)
Great experience with this company. My water bill was outrageous and I couldnt figure out where the leak was. I called Carls and they sent Scott, Kurt and Taylor out. Scott diagnosed the problem right away and they began working on it immediately. Very reasonably priced compared to the other 2 companies I got quotes from. Very professional workers and Im happy with the service I received. They made sure to clean up when they were done as well! Highly recommend this company! -
Review 66 (2024-09-09 - Rating: 5)
Brandon was very knowledgeable and all around helpful. Hes not your ordinary plumber, he actually cares. Thanks again Brandon. -
Review 67 (2024-06-23 - Rating: 5)
Bronco arrives at our home right in time. He gave us three different options as to repair or replace our air conditioner, he is very knowledgeable and trustworthy. He explained all of the ins and outs of what will happen in each of the three scenarios.Thanks Bronco!Don Salice -
Review 68 (2024-10-27 - Rating: 5)
Brandon was great and was very informative. Thanks Carls for sending a great plumber who knew what he was talking about -
Review 69 (2024-06-28 - Rating: 5)
Carls fixed a sewer line backup. They arrived quickly and diagnosed the problem. Replaced 30ā of pipe. Had to excavate the front yard. Lots of hard work and digging in the 110 degree sun. Rene supervised the project and did an excellent job. It was easy to get a hold of someone and resolve problems as they came up. -
Review 70 (2024-10-22 - Rating: 5)
Juston showed superb customer service/knowledge. I trust him with my heating maintenance/problems and I am glad for his excellent service. -
Review 71 (2024-07-10 - Rating: 5)
Carls AC was very fast to respond to our AC system failure. The Technician Jamel was very knowledgeable, friendly and efficient. He kept us advised as the repair progressed. -
Review 72 (2024-06-22 - Rating: 5)
Our AC went out in middle of the night. My husband called at 530am and got answering service and they set up appt and said he would be there within 2 or 3 hrs and he was. Arnold diagnosed problem quickly, explained price and what was needed. No upsell and price seemed in line with other AC businesss. Arnold answered all my questions and was very helpful. I would definitely use them again. -
Review 73 (2024-06-05 - Rating: 5)
We received a thorough and professional inspection from Rob Cheyne. He took the time to go over all of the good and bad with our AC system and offered a multitude of solutions. We highly recommend Rob and his company and they will be our go to moving forward -
Review 74 (2024-10-22 - Rating: 5)
They were so fast, very careful and even protected old carpet, and very well priced. Iāll be referring Carls to everyone I know -
Review 75 (2024-06-25 - Rating: 5)
Fabulous scheduling and workmanship today byCarlās Air Conditioning & Plumbing, performed primarily by Scott, supported by Jose and Maui, supervised by Ron and Ty, highly managed and operated by owner Chris! Thank you, Carlās for an outstanding job! -
Review 76 (2024-07-11 - Rating: 5)
I just received prompt and beyond excellent AC repair service from Robertā¦I highly recommend him; and Carlās is lucky to have his level of service!! -
Review 77 (2024-11-06 - Rating: 5)
This company was heaven sent ! David & Tyson went above and beyond to meet all my needs ! Multiple options for every situation especially mine ! A long time customer has been established . Thank you ! -
Review 78 (2024-10-17 - Rating: 5)
Rob is always very professional. He takes the time to explain the work that needs to be completed. Rob also goes above and beyond when giving a quote. -
Review 79 (2024-07-02 - Rating: 5)
My A/C went out on my very old unit. I called Carls due to a recommendation from my sibling. The original appt was set to 2 days out, but after no sleep due to temp at 92Ā° the 1st evening- I called Carls again & Denise arranged to have Bronco come out within an hour to fix my unit. Bronco was very professional & had my problem fixed within 30 mins ! Thank you Carls for being so fast & efficient! Thank you Bronco for your expertise! -
Review 80 (2024-09-20 - Rating: 5)
Carls came out and replaced my AC unit same day, great service, knowledgeable and friendly technicians and office staff. Give them a call! -
Review 81 (2024-03-05 - Rating: 5)
Carls Air Conditioning sent out Jason today for a free service call to make sure my air conditioners were in good shape for the coming season. Jason was on time, personable and explained everything thoroughly. It was a pleasant experience. -
Review 82 (2024-08-24 - Rating: 5)
Brandon Wright is super helpful and honest. I recommend his labor. 100% this is the guy you want! -
Review 83 (2024-12-20 - Rating: 5)
Tech Johann was professional, courteous and explained my options in detail after the furnace tune up. I would recommend this company. They also offer a membership that includes a winter and summer tuneup, a plumbing call (water heater flush) and a discount on products. I was pleasantly surprised by the service and education. -
Review 84 (2024-04-04 - Rating: 5)
Always happy to use Carls Air. Itās been 20 years of great service. Three installs dozens of check ups & by far Juston was the best. Love this company and the work they do, highly recommend !! -
Review 85 (2024-09-27 - Rating: 5)
Jose and David did a great job on all the work. They cleaned up after themselves. Would definitely recommend! -
Review 86 (2024-06-14 - Rating: 5)
Jose Vera came to our house and did a water heater flush and a general plumbing check. He was very thorough, explained things very well, and very personable. Thank you Carlās. -
Review 87 (2024-03-26 - Rating: 5)
Jason came out on a service call today! He checked my two air conditioner units. He is a nice young man who took the time to talk to me and answer my questions. My air conditioner units have lasted a long time but are at the point they may need to be replaced soon.The air conditioner units were originally were put in by Carls Air Conditioning in the late 90s. Thank you for your service all these years! -
Review 88 (2024-12-16 - Rating: 5)
Johann was amazing found our favorite Furnace, AC and plumber tech in Vegas! -
Review 89 (2024-06-11 - Rating: 5)
Gabe & Arnold were on point with clarity of maintenance need and upkeep of my Older AC Unit. They were prompt and swift with the work needed while explaining through the steps of the work being done. Keep up the Great Work, Carlās AC!!! -
Review 90 (2024-09-21 - Rating: 5)
Your technician Brandon, he is a nice guy he explain to me how to flush the water tank heater and check every bathroom and kitchen -
Review 91 (2024-07-22 - Rating: 5)
Fast and friendly service. They were able to install everything on a Sunday so we only went the day without air!! Bronco is the best!! -
Review 92 (2024-09-27 - Rating: 5)
Fixed the ac unit fast, very reliable quick, the ac tech Rob Cheney is amazing! Would highly recommend! -
Review 93 (2024-06-05 - Rating: 5)
Hemal was fantastic, he showed up on time to check our AC and answered all our concerns & issues. He was an excellent professional technician.We highly recommend Carlās Air Conditioning -
Review 94 (2024-09-21 - Rating: 5)
Great service. Honest and friendly family owned business. Great job Rob much appreciated. Thank you -
Review 95 (2024-03-27 - Rating: 5)
We have been using Carl for many years now, had technician Juston come out to our home he was on time and very professional. We highly recommend Carls AIR theyāve always taken care of us and the family !!! We wouldnāt go with anyone else they are very professional and honest. -
Review 96 (2024-07-19 - Rating: 5)
Ive been having problems with my air for like 4 years straight every summer certain air conditioning companies come out to fix it and I will still having the same problem just today a lady from Carls air named Linda came by herself and fix my air condition it had worked this good and I dont know how long I just wanted to thank you for your service -
Review 97 (2024-03-27 - Rating: 5)
Had Carls air out to our home today, tech Juston was on time and very professional. Our unit was installed by YES but we had Carls come out to look after it, theyve always taken care of us. We appreciate them , Give them a call today! -
Review 98 (2024-03-27 - Rating: 5)
I have been using Carls air for MANY years now- had technician Juston come out today and look over our unit. He was in the time frame and explained what was needed while making it easily understandable.Highly recommend Carls!! -
Review 99 (2024-06-21 - Rating: 5)
Scott did a great job and was highly professional. Was able to complete the job without any hiccups and got the job site back to its original look. -
Review 100 (2024-03-25 - Rating: 5)
Had technician Juston L come out to service our unit, was very professional and on time. I highly reccommend Carls for all your air needs. THEY DONT MISS, Theyve been taking care of us for quite awhile, give them a call. -
Review 101 (2024-07-20 - Rating: 5)
Hamal was excellent and so great to deal with. Carlās rates excellent overall is customer service, promptness and quality! -
Review 102 (2024-08-05 - Rating: 5)
They were quick to get the technician here and assess the situation. Bronco was thorough and kind and very personable -
Review 103 (2024-07-31 - Rating: 5)
Brandon from Carlās AC plumbing services was very helpful, knowledgeable and approachable regarding the questions we have and services they provide. -
Review 104 (2024-06-05 - Rating: 5)
Rob is a very professional man, he is always pleasantly kind and very good at his job! Great customer service skulls for sure. -
Review 105 (2024-10-01 - Rating: 5)
Very honest and pleasant. Met all my expectations. Would call again if needed. -
Review 106 (2024-12-12 - Rating: 5)
Very friendly and communicated with me. Great service thank you. -
Review 107 (2024-03-29 - Rating: 5)
I recently had CARLS out to my home for a install of a new AC unit. Juston came out after the install to make sure everything was working properly. I feel so happy to have a new unit and a company that actually cares. I highly recommend carls , we have been using Carls for almost two decades. -
Review 108 (2024-07-02 - Rating: 5)
Customer service from Arnold was great. I always use Carls. They are on time and honest! -
Review 109 (2024-06-07 - Rating: 5)
Juston with Carlās Air was very professional. Arrived on time. Explained what was wrong with the HVAC unit. Gave us different options. Pros and cons. Super satisfied. -
Review 110 (2024-12-14 - Rating: 5)
Brandon did a great job inspecting the units and explaining the repairs necessary. Would recommend. -
Review 111 (2024-12-10 - Rating: 5)
Juston was just here to do a static inspection on my new Ac/heat units. He was both courteous, and informative. The previous sales rep. was supposed to have brought back newly made upduct inserts. Juston took the template with him and not realizing that 8 of them were supposed to be made returned imdiately with one. Again Carls air goes above and beyond. On a previous visit Linda was awesome the two other techs missed diagnoised the problem. She was spot on found the damper that was closed and opened it. Will only ask for Linda when I need a tech. Cudos to her and Justonšš -
Review 112 (2024-10-28 - Rating: 5)
Thanks for making sure our unit is ready for winter! Very professional and helpful with other questions! -
Review 113 (2024-06-05 - Rating: 5)
We had our system go down on us in the middle of this heat warning of course ! Juston came out within 20 minutes and had us back up and running here in Henderson. We will continue to use Carls as we have for years , they have always taken care of us -
Review 114 (2024-07-18 - Rating: 5)
Ive known Carls since the 60s. When I got a call for free maintenance check it was an easy decision to have them do it -
Review 115 (2024-06-11 - Rating: 5)
My tech was Rob and he was amazing! Very knowledgeable on his craft and very humble. Definitely 5stars service -
Review 116 (2024-05-06 - Rating: 5)
Gabriel and Rob are maintenance technicians with Carls AC and are excellent at the work they completed. Would highly recommend Carls Ac. Will definitely use them again -
Review 117 (2024-01-31 - Rating: 5)
Jason Lobo, a tech from Carlās, dropped by and serviced our air conditioning unit in anticipation of this coming summer. He was very kind, professional, and prompt. We hope to see him again should we need help from Carlās once more. Thank you, Jason!! -
Review 118 (2024-10-30 - Rating: 5)
Brandon provided exceptional service and advice on my plumbing situation. -
Review 119 (2024-05-30 - Rating: 5)
Rob came and provided great service, recommendations and preventative maintenance. Super clean and professional. Highly recommended. Iāve been a client for 7 years. -
Review 120 (2024-03-21 - Rating: 5)
I am a native of the Las Vegas area, and my family has always been happy with Carls A/C, along with my experience on March 19th. I would tell anyone who would ask for my recommendation for A/C service to call Carls. -
Review 121 (2024-07-08 - Rating: 5)
Diego was great and very smart when it come to plumbing so if you have any plumbing needs ask for Diego he was so nice -
Review 122 (2024-07-08 - Rating: 5)
Hamil came on time and diagnosed my AC unit and repaired it in less than 30 minutes. He is an asset to Carls Air Conditioning. -
Review 123 (2024-08-14 - Rating: 5)
Brandon wright and Hamel were great and very honest on the work I needed. Thanks again guys. -
Review 124 (2024-07-14 - Rating: 5)
Highly recommended they do a very good job Jaston came out and serviced our equipment and did a very good job sorted the problem out fast -
Review 125 (2024-09-26 - Rating: 5)
Maui is very friendly and knows his stuff, even if what you hear isnt good but needs to be done. -
Review 126 (2024-07-15 - Rating: 5)
Same day service, Rob was friendly and honest about what we needed. Quick and efficient! -
Review 127 (2024-08-03 - Rating: 5)
Brandon came out to do a general maintenance check and was nothing but amazing. I would recommend him to anyone -
Review 128 (2024-02-15 - Rating: 5)
Jason and Andre did a great job checking out my system. I was worried about finding an honest contractor here in Summerlin but they got me dialed in with a brand new system so I have no worries moving forward. -
Review 129 (2024-08-21 - Rating: 5)
David did excellent job show up on time,I would recommend David excellent service -
Review 130 (2024-08-17 - Rating: 5)
Brandon was very informative and polite. He was on time for our appointment and answered all of our questions -
Review 131 (2024-06-28 - Rating: 5)
New water heater (electric) is working well. Repairmen were very professional. To bad they had to make several trips to Home Depot for parts. -
Review 132 (2024-08-01 - Rating: 5)
Excellent service. Brandon is very well versed in the working of all equiptment -
Review 133 (2024-06-14 - Rating: 5)
Rob was awesome. Did a great job of explaining everything that needed to be done. And went right to work on fixing what he could. -
Review 134 (2024-04-01 - Rating: 5)
Was given professional service and advice. Juston was wonderful and very knowledgeable. Recommend Carls have been using their service for 13 years. -
Review 135 (2024-06-20 - Rating: 5)
Robb came over and inspected our systems this morning. His attention to detail is second to none. Thanks for sending a rockstar over to us! -
Review 136 (2023-07-17 - Rating: 5)
Air conditioning went out in the middle of the night. Called Padilla AC that installed the AC Unit 6 years ago at 7am and the phone was answered by Max of Carls Airconditioning who purchased Padilla AC when he retired 3 years ago.Max was super efficient and got us on the service call list. She called us at 10:30am and said technician Gabriel was on the way.He arrived at 11am and identified the problem immediately as a capacitor the burned out. Replaced it, found that it was still under warranty and by 12 noon we had a cool home again. He also checked freon levels while he was at it. The total cost was the amount quoted by Max for the initial call out.What an amazing experience. Be sure to call Carls when in need of honest and high quality AC service or repairs. -
Review 137 (2024-03-05 - Rating: 5)
Jason did a great job checking my system and letting me know all that was wrong with it. Carls is my go-to contractor for hvac in henderson. I will definitely use them for replacement! -
Review 138 (2024-05-23 - Rating: 5)
Robb was very through and friendly. He answered all my questions and was clear on what he was performing today on my AC. Great job!!! -
Review 139 (2024-01-11 - Rating: 5)
Wonderful expirience with Jason Lobo. He was very helpful and super personable. He helped us make the right decision brand new high efficiency system for our house and it was completely hassle free! -
Review 140 (2024-07-02 - Rating: 5)
They did awesome job! Explained everything to my husband! I would recommend . -
Review 141 (2024-07-04 - Rating: 5)
Always a great experience with Carls. Our tech Rob was amazing. -
Review 142 (2024-06-29 - Rating: 5)
The technicians and plumbers with Carls are friendly and knowledgeable. I will be working with Carls going forward. -
Review 143 (2024-10-09 - Rating: 5)
Carls was here today to check my houses AC Units. The young gentleman was very professional and I could tell he knew what he was doing. I had a system that was changed out last year and I asked him to check to see if the drain pan was filling up with water or was I free from that previous condition. I also asked him to program a thermostat to my liking. When he was finished, he reported back that all my pressures and voltages were within tolerance, that zero water was in the drain pan and that he programmed my thermostat. This did not take more than 30 minutes and he was gone. It was a very good experience from a customer standpoint. Very Good! -
Review 144 (2024-05-30 - Rating: 5)
Rob came out to do my AC inspection. He was absolutely wonderful thank you Carlās Air Conditioning! -
Review 145 (2024-05-22 - Rating: 5)
I love how prompt and professional the employees of Carlās Air Conditioning have been for the last several years. Thank you for keeping my units running! -
Review 146 (2024-06-28 - Rating: 5)
Super nice! Everyone Iāve dealt with is professional and knowledgeable. Iāll continue using them for years! -
Review 147 (2024-10-23 - Rating: 5)
Scott, David and Jose did an excellent job! They were prompt, professional and easy to work with. We appreciate your quick response whenever we call on you. -
Review 148 (2024-07-09 - Rating: 5)
Dependable, available, and honest. High quality work they stand behind. Been a customer for near 20 years -
Review 149 (2024-09-15 - Rating: 5)
Technician was extremely competent and kind. Excellent service. -
Review 150 (2024-11-08 - Rating: 5)
Jonathan was very polite, extremely informative & quite patient with all of our questions. Work was performed quickly and neatly- no trash or debris left behind. Overall, a very good experience. -
Review 151 (2024-06-29 - Rating: 5)
Rob did an amazing and quick job of cleaning and maintaining my AC unit. -
Review 152 (2024-07-12 - Rating: 5)
Mario was great on the phone, and Arnold was the tech this morning. Fast and efficient. -
Review 153 (2024-07-03 - Rating: 5)
Great Service, always professional, got an a/c unit about 15 yrs ago, and never looked back,Thanks to the Carls Team!!!!!!!!!!!! -
Review 154 (2024-08-14 - Rating: 5)
Hemal fixed my broke AC in the middle of summer asap. Great service. -
Review 155 (2024-07-26 - Rating: 5)
Brandon Wright was very friendly and professional! Couldnāt have asked for better service. -
Review 156 (2024-08-02 - Rating: 5)
Juston was expedient and professional. Got my AC working again in no time! -
Review 157 (2024-08-05 - Rating: 5)
Carla, the Call Ctr Mngr, Gyasi and Edgar get my highest marks for service! -
Review 158 (2024-10-19 - Rating: 5)
Brandon was professional, polite and review all option with me. He fixed my problem and I was pleased with his service. Heā a great employee! -
Review 159 (2024-06-21 - Rating: 5)
Gabriel was amazing and very knowledgeable. If you could get him, you are lucky. -
Review 160 (2024-10-03 - Rating: 5)
You have just made a new customer based on your professionalism. -
Review 161 (2024-06-24 - Rating: 5)
Arnold did a great job diagnosing the issue and getting us on the track to cool air!! -
Review 162 (2024-11-07 - Rating: 5)
Angel texted me when he was on the way & showed up on time. He evaluated my heating issue & solved the problem very quickly. I am extremely pleased with the service from Angel & Carlās A/C -
Review 163 (2024-09-12 - Rating: 5)
Johann was on time & very professional. He was knowledgeable and gave great recommendations and didnāt just try to sell me on something like a lot of other companies. Iād highly recommend! -
Review 164 (2024-06-24 - Rating: 5)
My ac wasnāt working and they came right out. Have used them before and they are reliable and efficient. -
Review 165 (2024-11-02 - Rating: 5)
Professional, knowledgeable, respectful and thorough. Thank you so much! -
Review 166 (2024-03-20 - Rating: 5)
Iām extremely happy with Jason who came out to check our air conditioners. He was able to troubleshoot a problem and is going to get it fixed. -
Review 167 (2024-03-04 - Rating: 5)
We had Jason out today for a free service check up. He was very professional , knowledgeable, but very friendly!! -
Review 168 (2024-05-10 - Rating: 5)
All of the staff were courteous and professional. The work was done right the first time and care was taken to our property as the work was done. -
Review 169 (2018-11-20 - Rating: 5)
Carls has been my go to for about 20 years. They have serviced 3 of my rentals and our primary residence. The service and expertise is always right on, they fix everything the first time. If you need repair work or installations you can feel confident that Carls can take care of whatever you need. -
Review 170 (2024-02-29 - Rating: 5)
Jason was awesome and very friendly. I live in Inspirada and would recommend him for HVAC services. -
Review 171 (2024-10-08 - Rating: 5)
Rob came to inspect our air ducts for proper flow. We inquired if they needed cleaning. He was very thorough, pleasant and respectful. We had some other questions and he did his diligence to figure out the best and cost effective solutions. We will alway use Carls for out HVAC needs. -
Review 172 (2024-03-27 - Rating: 5)
Hemal was the best ever have been using for years. If I could give him double stars I would thank you Carls -
Review 173 (2018-04-25 - Rating: 5)
It was time to have our two units serviced before summer arrives. Appointment was easy, they always call when they are on their way. Lovely service as always! I have been a Carls Air Conditioning customer for over thirty plus years. -
Review 174 (2024-06-22 - Rating: 5)
Thanks for being awesome š¤© Especially thanks to Arnold. Very friendly and personable. Thanks- the Pavlovs -
Review 175 (2024-08-10 - Rating: 5)
Had a/c work and replaced water heater and a regulator. The plumbers were here all day in the 108 degree temps. Maui, Lene, Diego, Jose and Johann were very knowledgeable and professional. Thanks for a job well done. -
Review 176 (2018-07-26 - Rating: 5)
Formerly, prior to retiring, I supervised the Henderson Police Department, which gave me a pretty good understanding of how nice it is to hear when you have a great employee. Your man (Billy) responded to my home today to repair a problem with my air conditioner. He was articulate, intelligent, and kind. He not only diagnosed and fixed the problem quickly, but was well versed on your maintenance program, which we are going to get. Throughout all of that he still managed to be patient with my 5 year old Granddaughter who was driving us all crazy, and made her laugh. This employee represents your company well.Mike -
Review 177 (2024-03-29 - Rating: 5)
Jason Lobo was our service tech in Henderson, Nv. He did an excellent job. -
Review 178 (2024-04-05 - Rating: 5)
Juston was great. I have been using Carlās for two years and I have always been satisfied with the service -
Review 179 (2024-10-25 - Rating: 5)
Johnathon professional on time and did great. Carls is the best. -
Review 180 (2024-06-19 - Rating: 5)
Diego was professional and informative. He checked all bathrooms and inspected the plumbing -
Review 181 (2024-06-25 - Rating: 5)
Yes, Rob was very helpful and knowledgeable. Great experience. -
Review 182 (2024-07-09 - Rating: 5)
Best personnel. Very helpful to assist you in solving your AC concerns. Theyll follow up and call you back to assure that all your concerns are addressed. Proceed with doing your AC services with Carls and I assure you that you will be very satisfied and you will give them a 5 star review. -
Review 183 (2024-07-22 - Rating: 5)
Arnold gave me a great deal to replace the capacitor! -
Review 184 (2024-07-10 - Rating: 5)
Excellant service. Quick and our twch was down to earth and explained everything -
Review 185 (2024-10-30 - Rating: 5)
Brandon was extremely fast and friendly service -
Review 186 (2024-11-06 - Rating: 5)
Brandon was Very professional and friendly. Did an excellent job explaining everything. -
Review 187 (2024-06-08 - Rating: 5)
Robert was excellent explaining the system and problems that may arise. Great service! Thanks! -
Review 188 (2024-01-26 - Rating: 5)
Jason did a great job! I really appreciate how professional he was and enjoyed the service! -
Review 189 (2024-10-23 - Rating: 5)
Terrifically knowledgabke n polite:great giy -
Review 190 (2018-04-07 - Rating: 5)
We are so happy with the service and quality that Carls AC offers. GREAT employees, reliable and they get the job done RIGHT, the first time. Other companies in the valley need to follow their excellence. We would NEVER use anyine else for AC or duct work. -
Review 191 (2024-08-06 - Rating: 5)
Carls has been very prompt and professional in helping and doing their best to fix the issues Iāve had. Hemal and Johan especially have been very attentive, patient and professional. Best AC service in town!