Trout Plumbing

Located in Grand rapids, Michigan

Address: 16 John Ball Park Dr NW, Grand Rapids, MI 49504, United States

Phone: +1 616-888-1546

Rating: 4.8

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Comments

Review 1 (2024-11-20 - Rating: 5)
Kyle was able to come to our jobsite within 15 min of my initial call. We had a change of plans and he was still able to return before a competitor was able to get us in. Great attitude and explanations on site. Appreciated him writing up what they had done as it was needed to schedule work by the City of Grand Rapids. Payment and invoicing/documenting was fast and efficient. We look forward to using them again!

Review 2 (2024-08-06 - Rating: 5)
We had great experience using Trout Plumbing. Kyle was extremely responsive and was able to setup a time to check out our leak for the next day. Chris showed up on time and was able to repair the leak and install a new toilet all in a day. Overall, Trout Plumbing was timely, fair with pricing, and provided quality work! We will definitely use them again in the future.

Review 3 (2024-12-17 - Rating: 5)
Very friendly, knowledgeable and patient. I had many questions as I am new to having plumbing repairs. They were helpful and answered every question I had fully! Definitely impressed with Trout Plumbing. I just sent a recommendation for Trout Plumbing through a 20 person group text of my extended family :*) Thank you for your help today and for taking the time to help us explore our options for the repairs we discussed.

Review 4 (2024-11-11 - Rating: 5)
Trout Plumbings chat process for getting my questions answered and setting up my appointment was easy, and their replies were prompt and informative.Chris and his assistant, Ben, did the work. They were polite and professional and addressed my questions and concerns. Im happy with the installation and the care they took took during the whole process.

Review 5 (2024-11-22 - Rating: 5)
The guys were right on time and did a great job on our project! A quality company with excellent service, they take care and pride in their workmanship, my daughter’s bathroom turned out fantastic and the ro system and new kitchen sink will be a huge upgrade!!

Review 6 (2024-11-06 - Rating: 5)
Our day started off not great....leak in the water heater. We called Kyle (Trout Plumbing) based off a recommendation from a co-worker. He responded to us immediately and was out to our house with a new water heater within a couple hours. Kyle was excellent to work with! He is very professional, did great work, and cleaned up after himself very well! If youre looking for a great plumber, who is very friendly and professional, look no further!

Review 7 (2024-11-11 - Rating: 5)
So pleased with the service Kyle and his company provided while installing the gas line for my gas fireplace. They were able to get me on the schedule, accommodating my work hours. They showed up on time, and cleaned up afterward. They answered all my questions about the job and offered help and other suggestions for other improvements. Very impressed with Trout Plumbing!!

Review 8 (2024-12-10 - Rating: 5)
I needed my 26 year old anti-siphon outdoor hose faucet replaced quickly as it had worn out and would not fully shut off. I called Trout Plumbing and they were able to come out within a few hours and take care of it! Fare price and they did a great job!

Review 9 (2024-11-21 - Rating: 5)
They were able to diagnose my leaking issue quickly while also giving me options for fixing the issue. They also helped identify why my kitchen sink had low flow. Highly recommend. Thank you Trout Plumbing.

Review 10 (2024-12-16 - Rating: 5)
Had trout out to look at a leak we where having at are kitchen sink and had the pleasure of meeting Kyle. He was fast and professional. The prices where very fair, they had up front pricing that showed what I would pay for the whole project before they started with no change after him and his team where done will always have them for future plumbing work. Thank you again!

Review 11 (2024-06-21 - Rating: 5)
Kyle did a great job and for a fair price. Overall a great value. He is also very clean, polite, efficient, and dependable. I didn’t even bother with a second quote. I knew I could trust him to do the job right and on-time. Don’t hesitate to use Trout Plumbing.Update: our floor drain backed up and drained our washing machine all over our basement floor. We called Trout plumbing and they were out on site within the hour and did a great job fixing the issue then they even had time to work on some other items on the house like a new sillcock.

Review 12 (2024-12-27 - Rating: 5)
Excellent, experience with Trout plumbing. Very punctual, great communication, incredible knowlegable team with excellent craftsmanship. Would absolutely recommend

Review 13 (2024-12-20 - Rating: 5)
Very knowledgeable and personable. They were able to come out promptly, then addressed the issue and explained everything thoroughly. Good communication and friendly service. I will definitely call them again if needed and would recommend to anyone.

Review 14 (2024-06-18 - Rating: 5)
Chris and Kyle were very professional and completed my water tank installation that day. I was very impressed with the company and their work ethic. So Happy I decided to use them, I Highly Recommend Trout Plumbing and I will be calling them in the future for any other issues.

Review 15 (2024-12-16 - Rating: 5)
Kyle and his team did a fantastic job on replacing my old water heater! I am very excited to have unlimited hot water with my tankless unit!

Review 16 (2024-09-19 - Rating: 5)
Perfect. I can’t think of a thing I’d improve: prompt response, efficient work, great communication, helpful with explanations of the issues, the options, and their recommendations, fair pricing, and friendly people. Even though I hope I don’t need them often, they will be my go-to plumber and I will recommend them without reservation. Thank you!

Review 17 (2024-05-20 - Rating: 5)
I had an issue with sewer line backing up into my basement drain. I noticed the issue on a Saturday evening and Kyle was quick to call me back that same evening. He advised me on what it would cost for an emergency visit over the weekend vs. what it would cost to come by on Monday. I opted to schedule for Monday. Kyle came by exactly in the window he said he would and had the drain cleared out in no time. Advised me on what I could do moving forward and what the issues were with my drain. He answered all of my questions thoroughly and was very transparent and upfront throughout the process. I would definitely recommend Trout and would happily call them again for any other plumbing work I have a need for.

Review 18 (2024-04-07 - Rating: 5)
Cannot say enough good things about Trout plumbing! We had a leak through our living room ceiling on a Saturday night. Kyle came out within 30 minutes and fixed the problem at a fair price. He was professional and knew what he was doing! I called at least five other plumbers who just told me to turn my water off until Monday. Will definitely use again and we have already hired him for more work.

Review 19 (2024-11-13 - Rating: 5)
Trout pluming came and professionally took care of my situation . They are very economical with their prices aswell . I will reach out to them for any future work I have. Thanks again Trout pluming !

Review 20 (2024-08-02 - Rating: 5)
We had issues with our water pressure from the well. Called kyle and he was asking questions like he was in my basement. He came over and fixed our outdated water filter system and explained how to often to change the filter. Great service!

Review 21 (2024-12-11 - Rating: 5)
The guys that came to help me out. Stayed until 10pm until the job was done! They were super nice and worked hard to help me out. I am extremely grateful

Review 22 (2024-05-03 - Rating: 5)
Working with Trout Plumbing was a breeze! Kyle and Jacob are friendly, clean, and do high quality work. They presented multiple options, answered all of my questions thoroughly, and gave me time to make the right decision. It can be hard to find people these days that put an emphasis on customer service and take pride in their work, but these guys are the real deal. If you want a job done right, call Trout Plumbing!

Review 23 (2024-06-08 - Rating: 5)
Kyle answered our emergency call not once but on two separate occasions. He was professional, informative and empathetic towards our situation. We would highly recommend him for any plumbing related issues.

Review 24 (2024-07-12 - Rating: 5)
We had a kitchen sink clog that was very difficult to remedy.Chris was punctual, professional, and informative. He methodically worked on our issue at the house. He continually worked to free the clog and informed us of the progress and situation causing the problem. I appreciated his skills, communication and education to avoid future problems. He was a Rock-Star in my opinion - clearing a difficult drain line with several bends and a sludge of egg shell slurry. It was obviously difficult work. I WOULD definitely recommend Trout Plumbing!!The level of service was top notch!!

Review 25 (2024-10-31 - Rating: 5)
Kyle was communicative, right on time, and took his time to make sure I understood what he was doing and what we might want to consider for the future. Thank you!

Review 26 (2024-02-22 - Rating: 5)
Kyle was great to work with! Super fast response time, knowledgeable and fair price! Replaced our old hot water heater and we were very satisfied with his service!

Review 27 (2024-02-13 - Rating: 5)
DTE shut off the gas due to a minor leak at one of my listings. Kyle was quick to respond and provide an estimate for repairs. When he uncovered an even bigger issue he stopped working and explained everything to my client and me and provided a new estimate. He then stayed into the late evening (job had started at 10a) to get everything done so we could get the gas turned back on! The DTE inspector was quick to point out what a great job Kyle had done with the repairs! I will definitely be recommending Trout Plumbing to my real estate clients and calling for myself when I need a great plumber.

Review 28 (2024-02-05 - Rating: 5)
Kyle was very prompt in getting a quote over to me and was able to make it out to our property within a couple hours of my initial contact. Great a communicating what he replaced and price seemed very fair. Would definitely use Trout Plumbing for future projects.

Review 29 (2024-12-06 - Rating: 5)
Amazing service and professionalism! Trout installed a whole house water filtration system and went above and beyond! Thank you!

Review 30 (2024-05-09 - Rating: 5)
Great experience With Trout Plumbing. Fixed outside faucet that had cracked and leaked into my basement. Also noted the smell of gas in furnace room. Yes, a leak. Replaced pipe…thank-you. Highly recommend. Every area was cleaned up after work!

Review 31 (2024-04-30 - Rating: 5)
Our experience with Trout Plumbing was amazing! They were very genuine people, explained everything thoroughly, and fixed our issue on the spot. We would absolutely recommend!

Review 32 (2024-01-23 - Rating: 5)
Kyle and Trout Plumbing did an excellent job for me and charged a reasonable price! They were happy to answer any questions I had, even ones not related to what I called them to help with. They walked me through what they were doing step-by-step and why they were doing what they did. I am happy to call them back the next time I need a plumber!

Review 33 (2024-09-11 - Rating: 5)
They were able to arrive same day—and fixed my clog within an hour. Great communication and service.

Review 34 (2024-02-06 - Rating: 5)
Amazing and honest service! Kyle came out to fix a gas leak on my stove. An attachment cracked while the repair was occurring. Kyle made it right immediately with no hassle. Hard to find this kind of service in this day and age. Strongly recommended!

Review 35 (2024-03-08 - Rating: 5)
Trout Plumbing completed a bigger project at my home, replumbing most of the house. They worked with me to maintain my budget, kept me informed of progress at the end of each day, and let me know about any issues they came across during the project. I appreciated the communication and the work they did. Now my 100+ year old home has plumbing to keep everything running for the next 100 years. Thanks!

Review 36 (2023-10-10 - Rating: 5)
Came within 30 mins after leaving another site. After hours service and the price was still affordable. Kyle was very pleasant and knowledgeable. He even fixed apart of the faucet that was not on the price. Thanks again for your fast response tone and great quality work.

Review 37 (2023-12-12 - Rating: 5)
Kyle was extremely helpful in installing our new hot water heater. He was efficient, kind, respectful and quick to respond to any questions we had. He did an amazing job!

Review 38 (2024-06-20 - Rating: 5)
Great service! Friendly and professional. They were able to get the job done quickly and hassle free! I would highly recommend Trout Plumbing

Review 39 (2024-11-26 - Rating: 5)
Very professional and prompt service. Couldnt be happier with the workmanship and price. Top notch company

Review 40 (2023-12-06 - Rating: 5)
Trout plumbing was great! They came out the same day I called with an issue which was great. Kyle fixed the issue quickly and was knowledgeable and polite. Would definitely recommend Trout plumbing to anyone.

Review 41 (2023-10-13 - Rating: 5)
Kyle was able to make it out same day after we had a pipe leaking in our basement. He charged us fairly & worked quickly to get us back up and running. We’d recommended him to anyone!

Review 42 (2023-06-19 - Rating: 5)
Kyle was great - very responsive to a leaky toilet issue we had. Once on-site, he was very professional, walked us through different repair options and explained the pros and cons to each. We’ll definitely be calling him again for future plumbing needs! Highly recommend.

Review 43 (2024-01-19 - Rating: 5)
Kyle and the crew were great! Trout Plumbing did a great job and was very detail oriented with their work. I will have him back for future projects! 10/10

Review 44 (2023-09-26 - Rating: 5)
Kyle was able to come out within a day and quickly bring our gas dryer connection up to code and connect our new dryer. He even brought our old washer up from the basement for us.He also pointed out an issue with our utility sink, which I appreciated. Very quick and professional work!

Review 45 (2023-09-29 - Rating: 5)
I needed a plumbing repair done asap, but the big plumbing companies in Grand Rapids, MI were scheduled a week out. I kept scrolling and was lucky enough to find Trout Plumbing. From the moment he picked up the phone till the moment he left my house, Trout’s owner, Kyle Koepke, was courteous and unhurried. He and his cousin Jacob fixed the issue within an hour, patiently answered all of my questions, and even took a careful look at my broken-down dishwasher free of charge. I know who I’ll be calling next time I need a plumber! Trout provided outstanding service all round!

Review 46 (2024-12-10 - Rating: 5)
CHRIS DEROOS - Couldn’t speak more highly of this guy!! Absolute amazing service, kind, respectful, and walked me through everything very helpful!!!!

Review 47 (2023-04-18 - Rating: 5)
We highly recommend Trout Plumbing. Kyle responds quickly to our needs.His professional ability diagnosed and addressed our problems and corrected them at a very reasonable rate. His expertise is exceptional. He is respectful of our home and is very courteous. We are grateful that he is our plumber.

Review 48 (2024-01-03 - Rating: 5)
I cannot stress enough. This is the best plumbing company out there period. They replaced my sump pump and changed two water shut off valves for me. High quality work, high quality people. They will be the only company I call for future services.

Review 49 (2023-08-24 - Rating: 5)
Kyle & Jacob did a fantastic job. They were able to provide service in less then. 24 hrs and were helpful in solving the issues in my rentals. Kind, professional, & direct. Would recommend to anyone in need of plumbing services.

Review 50 (2023-12-27 - Rating: 5)
Kyle and Jacob are the go to for any and all plumbing needs. Extremely professional, reliable and take pride in their work. 3rd time customer all for different repairs and each one - top notch. I wouldn’t hesitate to call.

Review 51 (2023-05-21 - Rating: 5)
Top-tier! Trout Plumbing is for real the only name I trust. They know what they’re doing, and I look forward to doing business with them from here on out. Superior service, excellent communication, and very knowledgeable.Every other plumbing company has been such an L, but Trout Plumbing is such a W! Quality of service is beyond compare!

Review 52 (2024-08-08 - Rating: 5)
Quick to respond to my plumbing leak from the base of the toilet, it is still holding strong so far after 6 months since the repair!

Review 53 (2025-01-02 - Rating: 5)
Was able to get on the schedule quickly and Chris did a fantastic job installing a new sink and toilet. Could not be happier.

Review 54 (2023-10-23 - Rating: 5)
Can’t say enough about Kyle! We had a leak that went through the ceiling in our basement. He came right out, diagnosed and fixed the problem. He is professional and we will always use him whenever we need plumbing services.Highly recommend!

Review 55 (2023-06-06 - Rating: 5)
I wholeheartedly recommend Trout Plumbing to anyone in need of professional plumbing services. Their prompt response, exceptional expertise, clear communication, professionalism, and attention to detail make them an outstanding choice. They have exceeded my expectations and have become my go-to plumbing company for any future needs.

Review 56 (2023-09-25 - Rating: 5)
I was in a bind and Trout Plumbing came through for me within an hour! My house was flooding and he got there just before it affected the brand new furnace! Fixed it at a fair price and went about his day!

Review 57 (2023-04-18 - Rating: 5)
Have worked with Trout Plumbing on a few different projects at my house, and theyve been great to work with everytime! Would highly recommend them for all your plumbing needs.

Review 58 (2024-04-03 - Rating: 5)
Trout Plumbing is fantastic to work with. Always a great experience. Will always be my first recommendation.

Review 59 (2024-03-04 - Rating: 5)
Great service from Kyle and Jacob today! Highly recommend. Will be my first call for future repairs and projects.

Review 60 (2023-05-18 - Rating: 5)
Trout Plumbing installed a Reverse Osmosis water filtration system in our home. They were quick, responsive, and very professional. Trout Plumbing will be our go-to for all of our family’s plumbing needs!

Review 61 (2023-06-07 - Rating: 5)
Were new to owning a home with a septic/sewage system and suspected that it wasnt working properly. Trout plumbing was able to explain everything thoroughly and diagnose/repair the problem. Highly recommend!

Review 62 (2024-05-22 - Rating: 5)
Great plumber, always takes his time, explains what is needed in a way that we can understand. Always does a great job for us.

Review 63 (2023-08-05 - Rating: 5)
The water heater started leaking Friday late afternoon when I was out of town for work. They showed up within the hour. Very professional, very knowledgeable, I couldnt be happier with their service

Review 64 (2023-08-29 - Rating: 5)
Kyle was very professional and knowledgeable. Communication was excellent from the time work was scheduled through completion. Highly recommend!

Review 65 (2023-12-14 - Rating: 5)
Kyle was great to deal with, very helpful, fast quick service and reasonably priced.I will call him again, for sure!!

Review 66 (2023-11-28 - Rating: 5)
Kyle was great. Knowledgeable, quick and a fair price, did not try to oversell like some other companies.

Review 67 (2023-10-09 - Rating: 5)
Great experience! They came out very quickly, very nice people and very reasonable priced. Will definitely use in the future. Highly recommend!

Review 68 (2023-10-13 - Rating: 5)
Trout replaced some water lines and a water heater for me. They were thorough and professional. I highly recommend them.

Review 69 (2023-10-31 - Rating: 5)
Excellent service. We were satisfied with the work performed. The crew kept our home and where they performed the work clean and professional.

Review 70 (2023-12-11 - Rating: 5)
MY MOM AND I ENJOYED TROUT PLUMBING SERVING US. KYLE WAS THOROUGH...AND TOOK TIME TO EXPLAIN THINGS TO US. WE LIKE LAUGHING WITH PEOPLE....KYLE COMES OFF WITH SOME FUNNY ONE LINE ANSWERS🤣 THANKS FOR SOLVING OUR PROBLEM.😇

Review 71 (2024-11-11 - Rating: 5)
Quality service, and quality people, would recommend for future service.

Review 72 (2023-06-23 - Rating: 5)
Fast and efficient. Was able to explain how everything worked simply and got the job done in a quick and professional manner. Highly recommended!

Review 73 (2024-11-26 - Rating: 5)
Really glad that I hired Trout Plumbing. They did a lot of work, installing new toilets, a whole new bathroom, replacing old piping, hooking up new appliances and faucets, and more. Excellent work and it was done in a timely manner. Definitely plan to use them again.

Review 74 (2024-10-15 - Rating: 4)
Communication is good and very nice people.

Review 75 (2024-09-30 - Rating: 5)
Chris and ben were so helpful!

Review 76 (2024-11-06 - Rating: 5)
Great service, good guys!

Review 77 (2023-07-13 - Rating: 5)
Prompt response to need for a new water heater. Work done quickly and professionally.

Review 78 (2024-01-04 - Rating: 5)
Trout Plumbing was very friendly and professional! They had a very valid reason for having to adjust my appointment date and communicated effectively the entire time. Even the day of the appointment Kyle called multiple times to let me know their status and ETA. When they arrived to evaluate the issue they performed the fix the same day because they were unsure when they would be able to fit me into the schedule to repair the issues later on. I felt comfortable and safe with them in my home. Would highly recommend!

Review 79 (2024-11-05 - Rating: 5)
Reliable and quality work

Review 80 (2024-01-11 - Rating: 5)
Amazing response time. Great service and quality too! And friendly!

Review 81 (2024-03-27 - Rating: 5)
Fair prices, fast turnaround, quality work.

Review 82 (2023-07-26 - Rating: 5)
Highly recommend! We used trout plumbing to install a RO system at our home. They provided excellence service for a great price!