Mr. Rooter Plumbing of Grand Rapids

Located in Grand rapids, Michigan

Address: 1345 Monroe Ave NW UNIT 216, Grand Rapids, MI 49505, United States

Phone: +1 616-263-1289

Rating: 4.7

Services

Online estimates
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-15 - Rating: 5)
I recently had a plumbing emergency when a pipe burst in my home, causing quite a bit of leaking. I called Mr.-Rooter and I couldn’t be more satisfied with their service!From the moment I contacted them, their customer service was exceptional. It was the owner Aaron who stopped out on a Sunday afternoon. He was extremely friendly, prompt, and understanding of my urgent situation. He stuck around until his technician arrived at my home within an hour of his arrival equipped with all the necessary tools to handle the repair.He was professional, knowledgeable, and took the time to explain the issue and the steps needed to fix it. He worked quickly and efficiently, ensuring that the leak was fixed properly and that my home was left clean and tidy after the repair.I truly appreciated their transparency regarding pricing as well; there were no hidden fees, and I felt I received great value for the service provided.I highly recommend Mr.-Rooter to anyone in need of any type plumbing services! They turned a stressful situation into a smooth and hassle-free experience. Thank you for your outstanding work.

Review 2 (2024-08-15 - Rating: 5)
Mr. Rooter got back to me quickly regarding my request for a quote on a new drain installation we needed in our manufacturing plant. Greg came on-site, reviewed the work needed, and provided a very detailed quote the next business day. Jenelle was a great help, with getting us scheduled for the work to be completed on a day that worked for us. She provided great, quick communication with my accounting depart, the account set up process with quick and smooth. Greg and his team provided great communication, professionalism and quality of work. I highly recommend them.

Review 3 (2024-11-18 - Rating: 5)
The Tech was knowledgeable and thorough. Got to the job right away and had it fixed quickly and went over the top double checking. Very happy with the experience. Also the phone rep was amazing. Super friendly and accommodating.

Review 4 (2025-01-02 - Rating: 5)
Reliable, friendly. Solved my issue sooner than anticipated with service/cost that worked for me. Very professional/knowledgeable staff. Will recommend and call again.

Review 5 (2024-11-30 - Rating: 5)
Thank You Aaron! This guy had a long Black Friday, and still came through and provided the best, friendliest, most professional services. I cannot thank him enough for going above and beyond for me and my family. If I could give more than 5 stars I would. This will be my first call, always.

Review 6 (2025-01-08 - Rating: 5)
The technician that came to our residence was very respectful, was very well versed in what he does and cleared the drain with no problem. I would recommend Mr. Rooter to anyone that needs their drain cleared.

Review 7 (2024-10-14 - Rating: 5)
Aaron was a great tech. Was able to come out and get our sink unclogged fast. Very friendly service and would recommend him and Mr. Rooter to anyone in need of plumbing services.

Review 8 (2024-08-09 - Rating: 5)
Called and had someone out in two days. They called to let me know they had someone earlier than my appointment time on day of if I was interested. They came out evaluated, gave me a quote and came back with part within an hour. Cleaned up and answered questions before leaving. Thank you

Review 9 (2024-08-22 - Rating: 4)
My shower started leaking on Friday. Mr. Rooter came out on a Saturday to fix it. The plumber was a nice guy and did a good job. Why not five stars? The price was a bit high. I had lower estimates by they could not come out on Saturday.

Review 10 (2024-10-05 - Rating: 5)
Excellent company owned by local guys! They come out with state of the art equipment. Show with their cameras what the problem is. Super honest and good people. Highly recommend.

Review 11 (2024-08-05 - Rating: 5)
Mr rooter came for 20 minutes very quick.The guy was polite and very knowledgeable. He did the job right.My sink is not clogged any more.Thank you!

Review 12 (2024-12-05 - Rating: 5)
Great communication, fair price, and professional service. Couldn’t ask for anything more. I will definitely use Brandon again.

Review 13 (2024-06-22 - Rating: 5)
Mr. Rooter responded quickly to our plumbing needs and did a great job. Friendly Tech and office staff. Our business will definitely use them again.

Review 14 (2024-06-11 - Rating: 5)
George and Aaron were great! Knowledgeable, helpful, and explained everything that needed to be done. All of this without the unnecessary up-charges that other companies try to talk you into. Highly recommend.

Review 15 (2024-11-21 - Rating: 5)
Rooter Just installed a water heater, fix our shower pipe that was leaking and also replace a faucet. Excellent job outstanding.

Review 16 (2024-11-08 - Rating: 5)
Greg was the technician and did a great job of installing a hot water heater. Very knowledgeable and helpful person.

Review 17 (2024-12-18 - Rating: 5)
The service man that stopped by was very friendly to my family who were home at the time, explained everything in decent detail.

Review 18 (2024-12-30 - Rating: 5)
Professional repair of severely clogged floor drain. Kind and engaged technician with excellent follow up photos.

Review 19 (2024-02-20 - Rating: 5)
I had a kitchen sink blockage that a competitor couldnt solve. I called Mr. Rooter at 3:30p and they sent Brandon and Charley over promptly (no service call charge!). I told Brandon that someone already tried cabling the drain to no avail, he replied that he was confident he could do it.It took them a few tries, but they broke the blockage and my drain works again! Im very grateful for their professionalism, their personable interactions, and their dedication to their craft. They literally saved me hundreds on extra work their competitor quoted me to complete the job when they couldnt get it the first time!

Review 20 (2024-11-07 - Rating: 5)
Fair prices, much better than the last service I used. Very knowledgable and friendly. I definitely would use again.

Review 21 (2024-10-02 - Rating: 5)
Aaron was very pleasant and helpful. He fixed the garbage disposal quickly without having to replace it.

Review 22 (2024-09-25 - Rating: 5)
They were very friendly. & Poffsonial came within a hour did a great job fixing my plumbing

Review 23 (2024-04-06 - Rating: 5)
We noticed we had a gas leak contacted DTE. Once we confirmed with DTE, we called Mr. Rooter Plumbing and within 24 hours the problem was fixed over springbreak. Extremely grateful with the wonderful work that they did. Very clean, and friendly customer service. 100% would recommend for any job.

Review 24 (2024-11-19 - Rating: 5)
When I was in a bind these guy were able to get to my house that same day. Thank you guys very much for being there to help.

Review 25 (2024-10-04 - Rating: 5)
A man who serviced my pipes were courteous and diligent and getting the job done as quickly as possible.

Review 26 (2022-09-16 - Rating: 4)
I called a few different places and Rooters was one of the ones that offered a free inspection. Jay spent the time to thoroughly inspect and test everything, ask me questions, and take the time to understand the issues. Great customer service, friendly and personable. He generated a few different quote options and didn’t apply pressure to make me sign anything.Another company spent only a few minutes with a visual inspection and quoted me a far greater price.He repaired everything just as he stated he would and so far it all seems to be working great. They gave a year warranty in case anything fails.The only issue I had was they made a mistake that is on me to repair. They cut a hole in my ceiling only to find the pipes were not where they thought they would be. It turned out they were easily accessible from the basement and a hole was never needed.Overall I recommend them.

Review 27 (2024-12-11 - Rating: 4)
Tech showed up just as i got home. He got right to work. And the price was exactly what was quoted

Review 28 (2021-12-01 - Rating: 5)
I had an urgent plumbing issue, googled plumber reviews and choose Mr Rooter with my fingers crossed. The coordinator Ashley was professional and helpful. She fit me in the next morning and kept me up to date until the technician arrived. Early. The service tech Jay was experienced and knowledgeable and able to access the problem quickly. It took a few hours to resolve with a parts run and my addition of a faucet replacement to completely resolve all issues. Throughout all Jay was positively professional and polite. Friendly, helpful, patient. He actually went above and beyond what I had expected. When he was done cleaning up you couldn’t tell he had been there. The cost was competitively priced and reasonable. I couldn’t be happier with the service I received. I highly recommend Mr Rooter and will definitely be using them for any future plumbing needs.

Review 29 (2022-12-29 - Rating: 5)
I had a pipe burst in my house in the early morning hours of Christmas Eve, and Mr. Rooter was the only company I contacted who got back to me. The dispatcher I talked to was unbelievably kind and helpful, and Neil, the Professional who came to fix my house house was fantastic. A true Professional who took the job seriously, explained everything to me along the way, and answered my dumb questions as well. Cannot recommend Neil and Mr. Rooter enough. Very, very thankful for them, and incredibly impressed with all the work he did!

Review 30 (2023-02-10 - Rating: 5)
This was one of the most professional and friendly service calls that I have ever experienced. We received a text message with a photo before our professional arrived, he was knowledgeable, courteous, and helpful. I have had professionals out before that charged much more than Mr. Rooter and spent much of their time replying to text messages .... in short. I will call Mr. Rooter for all of our plumbing needs and I will recommend unconditionally that you should give them a call. Finding professional help with maintenance in our homes these days has become hit & miss; that will not occur with this service.Thank you so much -

Review 31 (2023-12-28 - Rating: 5)
Had an awful septic issue on 12/22 w a big party planned for 12/23. The franchise owner himself came out to take care of it at 7 PM on 12/22. He did a great, very professional job. I couldn’t recommend these guys enough.

Review 32 (2024-03-19 - Rating: 5)
Came out same day. Great customer service on the phone and in person. Easy to work with. Knowledgeable. Top notch. We are very happy with the overall experience.

Review 33 (2019-08-24 - Rating: 5)
I like that they were available immediately to give a free quote. The dispatch office was friendly and communicated with me frequently until the service took place. The technician Jay was not only great on the eyes but was very nice and very accommodating. He worked diligently to resolve the plumbing issues. I would say he worked over the call of duty he wanted to make sure he tried more than once to fix the problems. Although, it was a bigger job than anticipated he was very sorry but yet offered other solutions that may help with free quote first. I felt this was a great service choice and would recommend them again. I also got a $50 discount anything that could help lower. The price was fair considering all what he had to do. I called several top plumbers they were either extended to after hours which costly and/or couldnt get me in immediately. They also are greedy they charge to just come out which I think sucks. But when your a big top company they scalp you dry! Great company give them a try first!

Review 34 (2022-04-11 - Rating: 5)
Austin and Drew were both very professional and helpful during their visits. We called on a Friday morning and they were able to come address our problem the same day. Austin was unable to locate the issue using his equipment but was very helpful and honest regarding our options. Drew then came with more sophisticated equipment and was very helpful explaining what he was doing and any concerns that he had while performing our sewer line cleanout. He was also able to address a clog in a separate drain that we were experiencing and gave us good recommendations to prevent an issue like this from re-occurring. I appreciated their knowledge regarding the issues and they were not pushy with any other services. I felt the prices were reasonable for what was performed. I would use Mr. Rooter again for any future plumbing issues in our home.

Review 35 (2022-06-23 - Rating: 5)
Such an outstanding experience! Brian came by on time and was able to detect the cause of the leaks very quickly. He showed me the issues and thoroughly explained how and why certain steps/repairs needed to be addressed. The pricing was reasonable and Im happy to report that everything is functioning well.

Review 36 (2023-02-20 - Rating: 5)
Mr. Rooter was very prompt in responding to our request for service and the tech was early to the appointment. Their communication and reminders were clear and timely.Jay H. was understanding and helpful. He explained the process and showed us the issue using a pipe camera (we had roots blocking the line) then provided us with all of the images for our records.

Review 37 (2020-06-22 - Rating: 5)
I have had experience with Mr Rooter on two different occasions and they were On Time both times on the early side of the arrival window. Jay H was my Service Professional both times and he was amazing. He knew exactly what he was looking for and was able to diagnose the issue quickly both times. He did quality work and explained the entire process to me. I highly recommend them for the work that theyve done.

Review 38 (2023-01-11 - Rating: 5)
So grateful for Mr.Rooters! Service professor wouldn’t have came for a whole week & were pretty expensive. Me.Rooters came the next day for a fraction of the price! Dakota Latchaw came out and went above and beyond fixing our drains. He did an amazing job!

Review 39 (2021-11-01 - Rating: 5)
I have used Mr. Rooter on a few different occasions now and have had a consistent and reliable experience. They are easy to schedule with, get you in quickly, and provide great notifications regarding your service appointment. Today, they came out to fix a slow leak in our shower. After identifying the location of the leak, they tightened the seal and were on their way in about 20 minutes. I went to grab my wallet and they said not this time; we appreciate your business. Great company, I highly recommend!

Review 40 (2023-10-12 - Rating: 5)
Our experience with Mr. Rooter Plumbing was Great! Professional, Good quality work, and Very Helpful Advice! Highly Recommended! Thank you Mr. Jason St.Charles!

Review 41 (2022-11-06 - Rating: 5)
We had Mr Rooter come out to look at a leak that was coming out of our main garbage disposal. They were the only company that we called that was able to come in and look the next day, with a new baby at home we needed to be able to use our sink as quickly as possible. Jay was able to quickly assess the situation and work through the problem quickly. He was professional and was able to fix the problem quickly. We will definitely be using them again for any plumbing needs. Highly recommend.

Review 42 (2021-03-05 - Rating: 5)
Mr. Rooter was able to provide same day service on a Friday. They used their own floor coverings to protect our floors. Jim was friendly, respectful and explained exactly what he was doing and what he was looking for. Jim was also very personable. Price was very reasonable and better than other companies that could not provide same day service. I would definitely recommend Mr. Rooter to other customers that have a clogged drain.

Review 43 (2022-02-21 - Rating: 5)
Mr. Rooter techs (Mark and Austin) were excellent, responsive, professional, and solved our leaking pipe to our upstairs sink in one visit. They arrived fast after we called and diagnosed the problem quickly. Mark was so knowledgeable and willing to help us. The problem we thought we had was much less than anticipated and they were able to cleanly cut in and repair the pipes and install new valves where we needed. The cost was also very reasonable, and they did not try to upsell or rip us off. They provided tips and ideas for the future for preventative maintenance and were very understanding. We are so happy with the service and will turn to Mr. Rooter for future needs and emergencies.

Review 44 (2019-04-15 - Rating: 5)
Jay and Adam were really great. They addressed the issue very professionally, and immediately walked me through any issues that they found. They were courteous, clean, quick, and I had the utmost confidence that they were very experienced, based on their conduct. I would absolutely use Rooter Plumbing again, including for my upcoming bathroom renovation. Thank you so much for giving these first time homeowners peace of mind.

Review 45 (2019-10-08 - Rating: 5)
Jay was awesome! He let me watch the whole process and answered any question I had. He was a great educator and a very kind human. I highly recommend Mr. Rooter and would feel confident recommending my family and friends to use them. Thanks for fixing my sink clog!

Review 46 (2020-08-22 - Rating: 5)
Had a technician come by (Jay was his name) and he did a terrific job! Was very pleasant, efficient, and gave quality advice without making it feel like he was trying to make us buy or pay for more services. Disposal works great and will plan on using Rooter again if we have future issues!

Review 47 (2022-05-20 - Rating: 5)
Ended up getting a few services doneHook up for laundry in basementNew black pipe and fittings for gas stoveNew shut off valve and waterline for fridgeI was also assisted in getting some basic you dont know what you dont know information and help as well. Like knowledge about setting my water heater temp and fixing my shower scald protection thing.The plumber was professional, helpful, really wanted to inform me of where shut offs were and how things work so that Im better prepared in the future. He even came back on his off day because the original day he scheduled to help he ended up not having the parts required.Overall it was affordable and I cant complain.

Review 48 (2022-03-21 - Rating: 5)
I called service professor and they told me there was no way to restore flow to my sewer unless I paid $1500 for a jet line. When Jay came out he was super friendly and told us he would do everything he could. A few hours later flow was restored! I highly recommend this company. Jay was very knowledgeable and told us everything he was doing and gave us options.

Review 49 (2021-07-21 - Rating: 5)
Requested service and had a next day appointment within 24 hours. Steven, our technician, was able to provide a quote and complete the work same day. He was highly efficient, respectful and offered a fair price. Would highly recommend using Mr Rooter for any of your plumbing needs.

Review 50 (2021-05-29 - Rating: 5)
Mark was here early which was fine and was very informative as to what he was going to do. He scoped my main drain to the street and found no problems and cleaned my washroom drain do everything runs freely. Great job. Was done very quickly and this job was less expensive than other companies that I gave used for same problems. They will be my go to plumbing company from now on. Thanks for the great job.

Review 51 (2024-12-17 - Rating: 5)
Was here within an hour. Did a great job of explaining the problem and what needed to be done. Brandon was awesome. Caramel with a warranty

Review 52 (2022-11-15 - Rating: 5)
I have now become a Mr. Rooter customer and will recommend them to family and friends. They went above and beyond. Thank you to Jay Haidys who went above and beyond with fixing the plumbing and installing a new dishwasher. We cannot thank him enough and appreciate everything he did. If anyone is using Mr. Rooter, request Jay. He will make sure the job gets done right.

Review 53 (2019-12-01 - Rating: 5)
Jay was such a pleasure to work with! I called with my concerns and he came over same day! He was prompt, thorough, and took the time to diagnose our problem. He made sure we knew what was happening, showed us first-hand what the problem was, gave us ideas on how to solve it, and offered to come back out after time passed to ensure we wouldn’t have a flooded basement again. I definitely recommend Jay and Mr. Rooter for all of your plumbing needs!

Review 54 (2021-10-04 - Rating: 5)
I am very happy with the service that I received from Adam today. I called and within 30 minutes, he was here. He explained what was wrong and explained how he would fix it. The appointment went so smoothly and everything is working great! It was my first time calling and probably won’t be my last but Mr Rooter is the only place I’d call. Thank you!!!

Review 55 (2019-10-12 - Rating: 5)
Jay was efficient, professional and an excellent representative of Mr. Rooter. He had our sink unplugged in short order and I will definitely call them if the need arises again. This is the second time weve used them and both times had excellent results!

Review 56 (2021-07-01 - Rating: 5)
This company got out to my house very quick, and they were super friendly, from the receptionist to the actual repair guy, Bradley, who is amazing at his job. He installed a shower where there wasn’t one existing in one day as well as the installation of a water line for my dishwasher! He was knowledgeable, friendly, and fast! I am super happy with this company and this will be my go to for any future plumbing issues as a homeowner!

Review 57 (2021-12-14 - Rating: 5)
Austin was so professional and such a nice young man. If I could request him for any services from here I would. He was so patient, even though we lost power during his service, he stuck around and kept his calm demeanor as we ran around trying to get the generator going him. 5 stars for Mr Rooter and I would recommend them to everyone. Thank you for the quick service!!

Review 58 (2019-06-05 - Rating: 5)
Mr. Rooter is always prepared and prompt with the services. I really appreciated that the company sent me a message when the Service Professional was on his way, and also a picture of him so I know who to expect. Jay worked very clean and he was very polite and professional, explaining everything he was doing. he went to his car four time and he changed his overshoes. Although it is a messy job, he was very clean and used his own towels. Love them and highly recommend them. Also, I got a coupon - so even better :-)

Review 59 (2024-09-14 - Rating: 5)
I recently had a backed-up kitchen sink and after trying to fix it myself, including removing the garbage disposal and cleaning out the trap, I still couldn’t resolve the issue. That’s when I called Mr. Rooter and spoke with Aaron Ozark. Aaron was incredibly friendly, straightforward, and accommodating. He scheduled a visit for the same day, after 5 PM, to fit with my schedule.When the team arrived, they were professional and fixed the problem in under an hour. The cost was fair, especially considering how long it would have taken me to handle it myself—not to mention multiple trips to the hardware store! I’m very satisfied with the service and would highly recommend Mr. Rooter to anyone needing quick and professional plumbing solutions.

Review 60 (2020-03-01 - Rating: 5)
Great Service! Jay was very helpful in explaining what needed to be done. He stayed until he was sure everything was flowing correctly. Made some recommendations. Jay did an Amazing job.I was taken back a bit by the cost of the service, that would be my only critique.

Review 61 (2023-01-09 - Rating: 5)
I’m very pleased with the service. Of course problem arise in a Sunday evening and they are available 24/7. The answer my first call, program service. We’re punctual and very fast in finding cause, also taught me the why’s and how to avoid problems in the future. Value is great, I felt that they saved me with this clogging situation: bathroom, toilet and sink. (Kids had fun on the bathroom!) and the price was excellent. I would recommend 💯 %

Review 62 (2023-11-30 - Rating: 5)
They sent someone out within an hour of me calling, they explained things well and worked quickly to get our issues fixed. Reasonably priced as well. Would highly recommend!

Review 63 (2022-06-02 - Rating: 5)
Jay was great. He found the problem and rebuilt the faucet, saving money and time. I would say he is a master plumber as well as a very nice person. He was on time, polite, knowledgeable. I will never call anyone else. Jay —and Mr Rooter —are the best.

Review 64 (2023-11-22 - Rating: 5)
Yanny did a fantastic job solving our plumbing issues from managing a serious leak to monitoring and satisfying all the essential plumbing issues that surfaced. Highly recommended!! Creative thinker and problem solver.

Review 65 (2022-10-22 - Rating: 5)
We had a garbage disposal that was leaking constantly. We were able to get an appointment quickly within a few days and the job got done quickly and immediately. I didn’t have to make another appointment for a replacement or anything like that. I would definitely use them again.

Review 66 (2019-11-04 - Rating: 5)
Jay came out from Mr. Rooter and assessed our plumbing issues with courtesy, friendliness, and true care. He fixed the issues after providing me all possible options and presenting the cost benefit of each! Glad I made this phone call and happy with my results and new education on assessing plumbing

Review 67 (2021-10-15 - Rating: 5)
Drew Marti was great and very professional. He was easy to talk to and let me watch over his shoulder to learn and understand the process. I will highly recommend Mr. Rooter again to fix my plumbing needs.

Review 68 (2019-10-30 - Rating: 5)
Mr. Rooter is wonderful! After having a bad experience with another company, we called Mr. Rooter and they were there immediately! They sent an exceptionally friendly, professional and knowledgeable man named Jay!! He answered all our questions with a smile, and had the sewer line hydro-scrubbed & cleared in under an hour! Jay made the entire experience so pleasant, that he and Mr. Rooter will have our business for life!

Review 69 (2024-09-09 - Rating: 5)
Aaron was fast, responsive and professional; appreciate the service!

Review 70 (2021-12-03 - Rating: 5)
Used Mr. Rooter to unclog a drain, Drew M was my tech and he was great. Initially my quote was much higher, but upon further inspection Drew told me my price would drop drastically because the issue was not as bad as previously thought. Would highly recommend Mr. Rooter, will be a repeat customer.

Review 71 (2021-01-26 - Rating: 5)
Mark Ippel was my service technician. He was prompt, very personable, and did great work. He put down a drop cloth to protect my kitchen floor, cleaned up under sink and carried out garbage with HEAVY old disposal unit for me. Installed new disposal and installed all new pipes inside. Of course he ran the new unit and made sure all was flowing nicely. He gave me some very helpful tips and explained everything he did and why. Id highly recommend Mr. Rooter! If I ever have plumbing problems again (knock on wood I dont), if possible Id ask for same technician. 😃

Review 72 (2019-10-31 - Rating: 5)
Luckily I got a good one the second time around! I originally did not have a great experience with Mr. Rooter as another plumbing issue was caused my fixing the original issue! Jay was the second team member in, he understood the issue that occurred, and worked to make it right and covered the damage. He made a 0 star review into a 5 star review.

Review 73 (2024-05-24 - Rating: 5)
The team was professional and stayed until the problem was fixed. We appreciated how much effort went into them unclogging our drain even when the plumbing was old.

Review 74 (2020-06-02 - Rating: 5)
I have had Mr. Rooter of Grand Rapids to our house for both routine repairs, emergency calls, and most recently a water heater replacement. They have been prompt, professional, and knowledgeable each time. Jay and Adam had difficulty during our water heater install, they identified it, communicated it, and took care of it on a timeline that worked for my family. I highly recommend this service.

Review 75 (2020-09-11 - Rating: 5)
Plumbers (Adam and Andrew) just left my home. They were great!! Super nice and professional. They thoroughly explained the “root” of the issue that was causing our main pipe line to back up. They took a camera and showed us the pipes (after they cleared them out) all the way to the main sewer line from an iPad view which was really neat to see. They gave us a status of where we were at with the wear/tear on our pipes and gave us their honest opinion on how we move forward in the most efficient way. The price was reasonable and the communication from the entire team (plumbers and office) was great! Highly recommend this company for any plumbing issue.

Review 76 (2018-01-14 - Rating: 5)
I called Mr. Rooter at noon on a Sunday due to a clogged laundry drain. My husband is pretty handy and was unable to unclog the drain after taking apart the pipe and using our own drum auger. Mr. Rooter sent Steve out by 3 pm that day for a free estimate. We felt the price was fair after they applied an online coupon. The technician was able to clear the clog within 15 minutes. He even further reduced the price after the job was finished because he felt he completed it so quickly! This was a very pleasant surprise, especially for coming out so quickly on a Sunday. After the service was completed he walked through our basement and reassured us that our plumbing appeared to be reliable and well-functioning. I highly recommend this company...fair prices, thorough inspection, and highly skilled technicians.

Review 77 (2020-05-10 - Rating: 5)
Im just pleased with their overall service. Their office staff were prompt at confirming our schedule for installation. The installer was professional, courteous, thorough, and friendly; he did a great job in installing my sump pump.

Review 78 (2020-01-29 - Rating: 5)
My technician did an awesome job figuring out our issue, keeping me informed of the progress and we had a great outcome.We had another company out the same morning telling us nothing was wrong. So I am very happy Ryan persisted and figured out the problem, top notch 👍🏼

Review 79 (2021-12-10 - Rating: 5)
Awesome company to do business with. Great prices, on time and my service technician Brittan was a pleasure to deal with. He got our main drain unclogged in no time! He cleaned up and made it like nobody was ever even there. I highly recommend this company

Review 80 (2024-09-09 - Rating: 5)
The technician did a great job and was very timely and tidy😊

Review 81 (2020-03-15 - Rating: 5)
So professional and so fast. Got a next day appointment for a Saturday and they were exactly on time. Free estimate, then was able to fix my problem on the spot. Pricing was standard too so no second guessing the cost. And with the current health crisis going on, the owner himself called his employee to make sure he was being safe. It was nice to know he cares about his employees!

Review 82 (2021-06-22 - Rating: 5)
If there was a hundred star rating thats what I would give Mr. Rooter!!! These guys are awesome. We had a plumbing problem (1 of many living in a tri-level home for the last 11 years), I had called another company (Mountaineer Plumbing) first to come out, what a joke! The guy quoted me $1500 for jetting our pipes.Mr. Rooter saved the day for such a reasonable price and on top of that, were so kind and so thorough. You guys definitely gained loyal customers for the future if need be. Thank you!

Review 83 (2024-09-18 - Rating: 5)
They came out the same day. We had a backup from tree roots that flooded a little of our basement, plus the washing machine water went everywhere. We have used them in the past and they are great! On time, professional, curtious and explain everything to you before starting. We couldnt be happier with their service! Top notch company!

Review 84 (2022-09-27 - Rating: 5)
Out of all the plumbers, repair men and contractors that came to repair a water damage claim in our basement, this group was my absolute favorite. They identified a bigger issue, quoted it up and finished same day. They are professional, have excellent communication, do great work and above all they were concerned with fixing our problem as top priority. From what was just a clog that turned into bypassing rusted galvanized piping, none of it felt like a disaster and the pricing was very affordable. They are my go to plumber now.

Review 85 (2021-05-03 - Rating: 5)
Great experience! I really appreciated the communication and the way they explained the issues at hand. I never felt pressured or unsure of what was happening. I will ABSOLUTELY use them for all of my plumbing needs moving forward. And highly recommend them to anyone looking for quality, affordable service.

Review 86 (2020-02-14 - Rating: 5)
Jay was amazing. He really made sure he did a thorough job. I just had a bad experience with another plumber and their quality, so it really helped improve my situation to have someone as knowledgeable as him do it right and show me the clean pipe with his camera at the end for piece of mind!!! I Highly recommend Jay.

Review 87 (2024-10-05 - Rating: 5)
The guy was great knew his stuff very friendly

Review 88 (2020-07-06 - Rating: 5)
JAY was my plumber when my sewer backed up and I was very happy with his service! He was big on educating me on the problem and taking time to show me everything going on—very thorough! Also, great personality and super trust-worthy and honest. I would use the Mr. over the Professor any time and I would recommend them to anyone needing plumbing services.

Review 89 (2021-12-02 - Rating: 5)
Beginning with the Customer service gal that answered the phone, to the tech Adam and another tech that came to help, all were professional, friendly and super responsive to a plumbing emergency! So appreciate good customer service and the great work that was completely in the time frame promised! Will definitely recommend to friends and family! Thank you for the friendly service!

Review 90 (2022-04-20 - Rating: 5)
Very impressed w honesty & professional treatment in explaining options & pricing. . .no pressure & very fair prices. Will most definitely use them again as we have been ripped off from other companies & had unsatisfactory results from competition. . .. trust is earned on the first encounter. . . extremely satisfied

Review 91 (2020-10-29 - Rating: 5)
Super response time and very friendly staff. I was anxious because I had no experience with this company, but they were so excellent! Our plumbing issue was resolved quickly and I got estimates on other potential project/fixes. Worth the money and I feel confident in suggesting this company to anyone. (I dont normally write reviews either so trust this message and give them a call if you need help!)

Review 92 (2019-11-06 - Rating: 5)
Jay was at my home early and ready. I had requested a hydro scrub of our backed up main line but before jumping in he verified the issue and took time to explain options.It took about an hour to do the job and we are back in working order with a 1yr warranty.

Review 93 (2021-11-14 - Rating: 5)
We had water leaking down into our dining room from the bath tub upstairs, so Jay from Mr Rooter came to give us initially a quote on the problem but he ended up fixing the problem for us. He educated us on what the problem was, did a great job explaining everything, and didn’t complain about the tight space he had to work in. Very happy with his work!

Review 94 (2020-08-11 - Rating: 5)
Very good company. We needed to replace our shower faucet. It turned into a complicated project but they took the time to do it right. Excellent customer service from the time you make the first call to the technician coming out to the house. Great communication through text and phone calls. I would highly recommend this company to do work around your house.

Review 95 (2021-11-10 - Rating: 5)
Prompt, professional and affordable. We had a hard time finding a plumber that would even come out and try to fix the problem seeing how it was a mobile home. The other Rooter company was a little rude and almost twice as expensive. Mr. Rooter gave me a great price and in less than an hour the problem was fixed. I cant recommend them enough

Review 96 (2021-03-13 - Rating: 5)
Had a failing water heater. Tech was in my home less than an hour after calling. He explained that Mr. Rooter only uses water heaters made from an American manufacturer that happens to be close to our home.New water heater was installed and fully functional over the course of the next 1-2 hours.Fantastic experience!

Review 97 (2017-04-28 - Rating: 5)
The two service techs that were sent to my house were very professional, informative and polite. They were a couple of hours later than my scheduled time, but the office kept in constant contact with me, informing me every step of the way. They were great, the cost was just a bit higher than I expected for a hot water heater to be replaced.

Review 98 (2021-02-10 - Rating: 5)
Adam Riley came out to provide an estimate. He took the time to explain everything and let us know what to expect. Adam was also the one who came out and did the work. He was very thorough and easy to work with. He was able to accommodate additional work that had come up since the time of the estimate. I would highly recommend Mr. Rooter and Adam Riley.

Review 99 (2019-09-19 - Rating: 5)
We had a very good experience with our bathroom repair through Mr. Rooter. Our plumber’s name was Jay. He was here in a timely manner, and performed the work efficiently, and professionally. We are a well satisfied customer.Sincerely,Bob and Rosie McDowell

Review 100 (2021-11-30 - Rating: 5)
I am an interior designer and ran into a a situation where one delay led to another and the project was stalled right before Thanksgiving. Our plumber went on vacation and I had to find someone reliable at a very short notice because I could not leave my clients without water in their kitchen during the holiday. Mr. Rooter exceeded my expectations and were quick to respond, get things scheduled and problem solve on the spot when we discovered a clog in the drain. They finished the job in the most professional manner and also left us with tips to prevent future issues. Really happy with the level of professionalism.

Review 101 (2022-03-28 - Rating: 5)
My main drain going out of my house was backing up. Its was a Sunday morning and they were able to get me in same day. They showed up on time. The technician Jay explained everything he was going to do and how much it was going to cost each step he would take.

Review 102 (2019-12-28 - Rating: 5)
Mr. Rooter came within an hour of my call. Jay was fantastic! He was professional, quick, knowledgeable, and very nice. I highly recommend Jay and Mr. Rooter! Rate 10 out of 10 for the emergencies!

Review 103 (2018-01-10 - Rating: 5)
Mr. Rooter Plumbing was great! They were able to help us the same day we called and they sent a picture of who would be working with us. Our plumber was incredibly knowledgeable about our problem and plumbing in general and was able to help us with not only the problem we called with but another one. He was also able to educate us in order to avert this problem in the future. Mr. Rooter Plumbing of Grand Rapids is now our plumber!

Review 104 (2018-07-31 - Rating: 5)
Highly recommend Darrell! I received a call from both the call center and a personal call from Darrell stating that he was running behind. Immensely appreciated the advanced notice about the delayed start to our appointment. Upon arrival he started right away, he found the piping that was provided to be less than satisfactory and asked if it was okay to go get new piping. I agreed! He returned quickly and got to work. Our repair/upgrade was cheaper than everyone else and was extremely high quality. Needless to say I will be using Mr. Rooter again, and more specifically, Darrell.

Review 105 (2021-11-22 - Rating: 5)
My technician Jay was on time, professional, completed all the work efficiently, and was very clean! He replaced an old rusted out galvinized pipe and repaced all of the connecting plumbing necessary for the repair. I would highly recommend Jay with Mr. Rooter!

Review 106 (2020-10-29 - Rating: 5)
Totally awesome. Jay is GREAT! Kept me informed and gave me some tips to help keep my line clear.He is a nice person and felt very comfortable with him. 5 Star service. THANK YOU

Review 107 (2019-11-29 - Rating: 5)
They had a cancellation and called me to see if they could come early, that was much appreciated. Service tech was professional, prompt, and clean (wore boot covers over carpet). He didnt leave a trace in our newly carpeted basement.

Review 108 (2024-10-25 - Rating: 5)
Mr Rooter are good people. Quick on the job. Thanks guys

Review 109 (2019-07-27 - Rating: 5)
I was very surprised that they came out gave me an estimate and installed my hot water heater all within 6 hours. The service tech was very professional and did a good job. During the estimate I was told up front of the possibility of unexpected costs that could occur. In my case I had no unexpected cost.

Review 110 (2019-08-22 - Rating: 5)
I had a text the morning of my apt with a picture of my tech, that made me feel more comfortable opening my door! I also got a call from the office that tech was on his way! When he arrived, he was on time, very pleasant! He went and checked out situation then he came back and explained it to me, and SHOWED me exactly what he was talking about! We needed to contact the City for issue with our pipe, and he gave us all the info we needed and then made the call himself! The city called within 5 min of the tech being gone!! Cant thank you enough!! Thanks so much Jay!!

Review 111 (2019-11-01 - Rating: 5)
If you have a plumbing need, call Mr Rooter and ask for Aaron. I have had him several times for different issues and have always received the best of service. Aaron is efficient, knowledgeable and explains the issue so you understand the problem. He is the BEST. For your plumbing issues give them a call.

Review 112 (2020-02-10 - Rating: 5)
I got a call from the company letting me know when the plumber was arriving. Just before arrival, I got a text message with a picture and name of who was going to be showing up. Aaron came out help early tounclog our kitchen sink drain. He was very knowledgeable and explained everything that was going on and what could have been the issue with our sink. He also gave me some preventative maintenance tips on how to keep my pipes from clogging. If I ever have drainage issues again, Ill be calling Mr. Rooter from now on. Great service all around!

Review 113 (2021-06-07 - Rating: 5)
I was really happy with the service that Mark provided. I had had another plumber out to my house for my issue and he barely did anything. Mark stayed and figured out exactly what was wrong and fixed it. He also saved me thousands of dollars since I didn’t have to do the service the other plumber recommended. Everything is working great now!

Review 114 (2022-05-17 - Rating: 5)
I had human fecal matter near the drain in my basement. Tried chemicals, that only proved to increase the noxious fumes. Knowing that I know nothing of plumbing, I contacted experts. Mr. Rooter got me set up with an appointment window and sent Mr. Jay. He was a delight! Enjoyed his occupation and today’s task of cleaning my main line filled with roots. He truly went above and beyond my expectations.

Review 115 (2019-10-01 - Rating: 5)
Jay came out and was awesome. Quickly diagnosed a full septic tank, and didnt even charge us for the house call. Will definitely use them in the future and will recommend to others!! Thanks Jay!!

Review 116 (2020-12-30 - Rating: 5)
The technicians who came out were very professional and polite. They gave me some additional tips to help keep the roots out of my drain of main line to extend the longevity. Kind and friendly as well. If and when I need a cleaning again I will definitely use them

Review 117 (2019-11-18 - Rating: 5)
They were able to come out within an hour of when we called when other places said it would be two days. Aaron was out tech and he was amazing. Super friendly and professional!

Review 118 (2024-08-27 - Rating: 5)
The gentlemen that came worked well. I would like copies of the videos that I had scoped.

Review 119 (2021-04-13 - Rating: 5)
Mark came into our home and ran new hot water pipes and we were very happy to have full running hot water again. I want to say thank you all for the kind friendly service from start to finish. Also for walking us through all that was done. Your company will be first called if needed again.

Review 120 (2021-05-03 - Rating: 5)
I had a toilet start leaking into the basement. I called 5 other plumbing companies and they were all booked for at least 2 weeks out. Mr. Rooter came out the next day and fixed the toilet very quickly. The 2 men who came were very professional and kind. Will use again!

Review 121 (2016-06-11 - Rating: 5)
Excellent service; explained every step along the way. Made me feel confident in his expertise of his craft. A friend recommended Mr. Rooter to me, and I highly do the same if you want great, quality work at a fair price.

Review 122 (2024-01-24 - Rating: 5)
I was very pleased with this company. They responded immediately to my issue and took care of the insurance claim. Very professional and took care of my home.

Review 123 (2021-06-15 - Rating: 5)
Absolutely excellent service. The 2 guys were extremely informative and up front about costs and work needed and made sure to answer all of my questions. They were friendly, prompt, quick and detailed. Will use again for any plumbing issues!

Review 124 (2024-03-18 - Rating: 5)
They came in a hurry. Solved my issue and diagnosed my future ones if any. Warranty for the work and they are gone already.

Review 125 (2019-05-05 - Rating: 5)
Jay from Mr. Rooter come out on a Sunday, they do not charge an extra fee for coming on the weekend. He did a fantastic job, was super friendly and explained everything he was doing. I highly recommend him if you ever have any drainage needs. They offer a senior discount. I’d give more stars if I could. Here are some ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️On a side note, flushable wipes are NOT flushable!

Review 126 (2022-11-29 - Rating: 5)
My kitchen drain was clogged...he was able to clean out the pipes and all is well. Service was prompt...kept in touch..gave estimate... did the job quickly...very polite...highly recommend:)

Review 127 (2021-02-18 - Rating: 5)
We had a pipe burst in our basement yesterday due to the subfreezing temps and they were so accommodating to us and were able to dispatch plumbers to come help us next day. The plumbers were super friendly and informative, worked quickly to replace the pipes and did a great job! Thank you!!

Review 128 (2020-11-12 - Rating: 5)
We had an issue with the bathtub spout leaking. Mr. Rooter was available for us next day after calling other places. Felt bad for Adam because we know the problem was frustrating, but he persevered throughout many hours and helped us fix the problem. Thank you so much Adam! And thank you Alisha for being such a good communicator and relaying everything to us!

Review 129 (2016-06-16 - Rating: 5)
Les was great. Rather then rack up additional costs he went the easiest and cheapest route. He even taught us how to prevent a clog and maintain a clear drain. Thanks again for the quick and friendly service

Review 130 (2020-05-11 - Rating: 5)
We appreciated Jay being professional but also down to earth. He explained everything to be done and performed his task to our satisfaction. Were looking forward to using our new water heater. Thank You Mister Rooter

Review 131 (2021-09-30 - Rating: 4)
The technician took care of a pretty tough problem, so very happy about that. Installed a new supply line on the toilet which is a better choice, which seemed above and beyond, so I’m glad that was done. My only complaint was discovering water had gotten into the basement. We have a storage area directly under the bathroom, and one large bucket was half full of water. Not sure at what point that happened, but some of the items in the bucket are ruined - nothing extremely valuable fortunately. Other than that, a great job.

Review 132 (2024-09-30 - Rating: 5)
They went above and beyond! And got the job done! Thank you Mr.Rooter.👍

Review 133 (2022-03-06 - Rating: 5)
The SE was on time, very professional. He explained everything in detail to me. He was very personable. This is the kind of service that every company should strive for. I will highly recommend this company to family and friends.

Review 134 (2023-03-12 - Rating: 5)
Super fast responsive! Adam came removed and replaced my pump very efficiently and was very professional! 10/10 will recommend!

Review 135 (2022-11-03 - Rating: 5)
Jay was a super nice guy, came in and fixed our leak very quickly and answered all our questions. He did a great job.

Review 136 (2018-05-15 - Rating: 5)
Expensive Expensive ExpensiveThe plumbers work on commissions!! Remember that!So this a completely honest review. The plumber I had was Arron R. He is extremely knowledgeable and his customer service is beyond top notch with out him I would have given them 2/5 stars due to the call center female working there Shiela. She was just not easy to deal with on the phone with her short temper. He got the job done but could have spent a little more time cleaning the roots out of the pipes. Shop around for better pricing if you wanna save some of your hard earned money.

Review 137 (2022-08-22 - Rating: 5)
Dispatcher very polite and punctual getting repair scheduled and giving details of the professional arriving even was able. The technician was very professional and found the issue quickly. Will call them again the future.

Review 138 (2021-03-18 - Rating: 5)
Very impressed with service. Technician was very pleasant and personable. Received same-day service for clogged drain. We were kept informed of expected arrival time and appreciated receiving a text message with picture of technician.

Review 139 (2021-09-20 - Rating: 5)
I am extremely pleased with the service I received. Not only were you able to take care of the issue that we had but we are able to get an estimate on plans we had in the future. Our technician was amazing.

Review 140 (2022-11-05 - Rating: 5)
Adam did a great job installing our new dishwasher. They completed the installation the next day after contactingMr. Rooter.

Review 141 (2021-06-09 - Rating: 5)
Mark was THE best and went above and beyond to give me the best quality customer service possible! He even cleaned up after the mess that was made and helped sanitize my basement, as well as ensured multiple times that things were done correctly. I appreciated everything that was done!!

Review 142 (2016-10-13 - Rating: 5)
Les was professional, honest, polite, and great at his job. We feel very lucky to have met and worked with Les. He even arrived a few hours earlier than expected, which, with a basement full of water, was very much appreciated!

Review 143 (2019-10-16 - Rating: 5)
Jay came out to unclog a main drain line. Found a broken chunk in line with his camera. He was awesome and had a great experience working with him and will be using Mr Rooter for now on.

Review 144 (2021-02-24 - Rating: 5)
Drew was extremely professional and educational with his work! He updated and informed us throughout the entire process and answered all of our questions. It’s people like Drew that keeps customers coming back!

Review 145 (2021-01-26 - Rating: 4)
They were amazing. Same day service, picture of repairman in confirmation email, repairman explained the issue and how to fix it. I cant them 5 stars because of the price. I wish I had done more research to fix the issue myself.

Review 146 (2021-07-07 - Rating: 5)
Service professionals were timely, friendly and efficient. Work was diagnosed and completed within 1 hour. A tad pricey for the time spent on the call, but worth it for addressing the matter during a holiday weekend.

Review 147 (2019-10-15 - Rating: 5)
Our very first call jay from Mr. Rooter came out and was very friendly and knowledgeable, he was very awesome to help my elderly mother!! Very satisfied and would want him to help me with any future problems.Hope J

Review 148 (2019-07-02 - Rating: 5)
Adam was fantastic, explained the process and potential pricing scale for the project. Camera used to show root proliferation in pipes, hydro-blaster cleared them out. Will definitely consider Mr. Rooter the next time around.

Review 149 (2020-11-04 - Rating: 5)
What a great service. Quick, on time and quality work. Mark was friendly and answered all my questions while he was there. Alysha was also friendly and got us the answers we need to setup the appointment.Thank you, Tiffany

Review 150 (2021-11-29 - Rating: 5)
Austin arrived on time and went straight to work, angering out the roots in our main sewer pipe to the street. Cleaned out the pipe and took and shared video and pictures. He went over possible future actions to follow up.on. Cleaned up nicely as well.

Review 151 (2022-10-16 - Rating: 5)
Technician Jay H came out on a Sunday. Not only did he unclog our sewer, he explained every step of the process. He was friendly, and still professional. Ill be requesting Jay for any future jobs! Mr. Rooter, give him a raise!!!

Review 152 (2024-07-12 - Rating: 5)
Awesome service. Fixed my issue. I really appreciate everything. Definitely give them a call

Review 153 (2020-10-21 - Rating: 5)
The guy that came, I believe his name was Adam, went above and beyond. He took the time to explain things and give tips etc.he is even so dedicated to his work he luckily keeps a spare shirt in his truck for emergencies! Great guy thank you!

Review 154 (2021-01-14 - Rating: 5)
Mark came out and replaced a couple leaky shut off valves. He was very knowledgeable and even gave some advice for the future. I definitely recommend their services.

Review 155 (2021-11-05 - Rating: 5)
Aaron was very helpful on the phone getting our appointment set up. Our pro, Jay, was friendly and professional. Great experience. Thanks guys!

Review 156 (2023-12-24 - Rating: 5)
Fast, professional, and thorough. Its not a very fun job to do but they did a great job, and for a fair price.

Review 157 (2020-02-16 - Rating: 5)
Jay was great. He explained everything he was going to do. He went above and beyond for us and we really appreciate him and recommend him for any service you need.

Review 158 (2019-11-11 - Rating: 5)
Aaron did an amazing job. He was fast and efficient. He gave me options and I picked the one I wanted. I would call them for all my plumbing needs.

Review 159 (2022-07-06 - Rating: 5)
Mr. Rooters of Grand Rapids was very helpful today. Brian was honest and fair and did a fantastic job installing a couple new spigots for us!

Review 160 (2017-04-13 - Rating: 5)
Had Mr. Les Butler was fantastic. Answered questions so I could understand them. He was all around a great guy. I will use them again and suggest you to do the same.

Review 161 (2019-07-03 - Rating: 5)
Adam of Mr. Rooter spent enough time to show me what was clogging my main sewer drain and ran a video feed 100 thru the drain all the way out to the street so that we could inspect the integrity of the drain. We found a section where the top portion of the drain was missing, and exposed to dirt and of course we found tree roots. He also rootered out one of the other floor drains and put it back into working condition. Now I can use my new Utilatub with confidence that itll drain cleanly. Adam came out on a Saturday evening and had to circle back with a better machine. Kudos to Adam and his team (the dispatcher) for solving my big messy problem within only a few hours of calling.

Review 162 (2022-07-31 - Rating: 5)
Jay was awesome!! He took his time and explained everything in detail. Will definitely be using them again and requesting Jay

Review 163 (2023-01-11 - Rating: 5)
They fixed our entire shower drain system at a fair price. Adam was an excellent technician and did a fantastic job.

Review 164 (2020-07-23 - Rating: 5)
Jay and Andrew were absolutely amazing they came out quickly and serviced my home efficiently answered any questions that I had and made me feel really comfortable with the service that they provided thank you so much and I will look forward to using your services again in the future if needed

Review 165 (2021-09-21 - Rating: 5)
Very quick and responsive! I called to make an appointment and 1 hour later it was fixed! Brittan did an amazing job and answered all my questions.

Review 166 (2019-12-27 - Rating: 5)
Great tech came out to the house. He was professional, also took the time to explain what was wrong and how to avoid it in the future. If you’re looking for quality affordable plumbing. This would be the route to go.

Review 167 (2020-02-17 - Rating: 5)
Jay did a great job! He explained my issue, took care of the problem, told me how to maintain the pipes and even cleaned up the mess that my water problem left.

Review 168 (2022-01-02 - Rating: 5)
Jay &. Austin did an amazing job and went above and beyond in finding and ultimately fixing my kitchen sink issues. I highly recommend them!

Review 169 (2020-06-21 - Rating: 5)
They got the job done, Jay was very friendly, knowledgeable and professional. There was a delay in the estimated time for our appointment, but the dispatcher always kept me informed.

Review 170 (2020-10-17 - Rating: 5)
Everyone was very professional. Responded quickly! Explained our issue and made us aware another that we will face down the line. And have a few options to look into. Plan to use Mr. Rooter again in the future.

Review 171 (2020-02-20 - Rating: 5)
Very happy with Mr Rooter, came out same day I called and the plumber Adam was fantastic, very informative, friendly, patient and did exactly what was needed and prices were reasonable/would highly recommend again. KUDOS

Review 172 (2021-08-05 - Rating: 5)
They showed up early they were very professional very informative and my service Man Mark Ipple explained everything for me to understand let me know about other services they perform was just very helpful all the way around I am very happy with the service and they were in and out of my home and I couldnt even tell they were here

Review 173 (2019-08-13 - Rating: 5)
Jay was great and I would recommend this company to anyone. Jay’s customer service skills and job knowledge was exceptional. You need a plumber, then this is the place for you. Second to none