Penning Plumbing, Heating, Cooling & Electric

Located in Grand rapids, Michigan

Address: 584 44th St SE, Grand Rapids, MI 49548, United States

Phone: +1 616-681-4034

Rating: 4.2

Services

On-site services
Repair services
Appointment required
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
Fantastic Plan Maintenance Service!I couldn’t be happier with the plan maintenance service! Josh was professional, efficient, and thorough from start to finish. He identified potential issues before they became problems and ensured everything was running smoothly. It’s clear he takes pride in his work and values customer satisfaction. I feel confident knowing my system is in great hands. Highly recommend their services for anyone looking for reliable and hassle-free maintenance!

Review 2 (2025-01-02 - Rating: 5)
Brad was very thorough and took care of my plumbing problems without difficulty. He was explained what needed to be done and educated me regarding the various plumbing fixtures in my house. He offered various price points for the service I requested. I will definitely use him again

Review 3 (2024-12-24 - Rating: 5)
Couldn’t speak more highly of the service we received from Josh. He came with such a positive attitude, and was truly on a mission to help solve our plumbing issues. His knowledge & experience was evident. I recommend requesting Josh 😊

Review 4 (2024-12-09 - Rating: 5)
Furnace kept cycling and no heat on a Saturday afternoon and they were at my house within a hour or so. Brad and another of his coworkers determined it was a circuit board and gas valve were bad. Had to wait until Monday to get parts because their supplier was closed but they let me use 4 space heaters so I could get some heat in my home. Called Monday morning and promptly were out to install the new parts and its back up and running. Overall very quick service and professional quality. Wish it wouldve been something cheaper but, not that lucky this time.

Review 5 (2024-09-06 - Rating: 5)
We had toilet problems last night & called this morning and they sent Brad out promptly! Brad was very thorough, knowledgeable, pleasant & explained everything in detail! We are very pleased! We will use Penning again for all of our plumbing needs!

Review 6 (2024-08-29 - Rating: 5)
I am very impressed with the service that we received from Penning! I sent in an inquiry last night that was answered early the next morning and I was able to get a service appointment yet this morning! Our tech, Frank was very communicative and easy to work with and the woman in the office who set up my appointment was also great. I really appreciate the extra efforts to call and text to let me know that they are on their way, appointment is confirmed, etc...I would defintely recommend Penning and will call them again if the need arises!

Review 7 (2024-10-11 - Rating: 5)
Over the years we’ve been serviced by many different Penning technicians, but for the last couple we’ve been fortunate to be serviced by technician Darrel Yenna. Darrel has been doing our annual furnace tuneups in the Fall and air conditioner tuneups in the Spring. He is definitely our favorite; extremely polite, cordial, and very thorough in explaining the current status of your equipment. We couldn’t be happier!

Review 8 (2024-11-30 - Rating: 5)
Josh did a great job. Assessed the problem and addressed it. He even arranged the water mitigation team and they are coming out same day that Josh was at our home. Good work Penning!

Review 9 (2024-08-06 - Rating: 5)
Brad was great! Fast service, respectful, and honest. I had another plumber tell me I needed to replace an entire line to fix the leak and dig up my yard. Brad was able to fix it (not patch) within an hour with no unnecessary work done. He just saved me 5k compared to the other guy. Highly recommend.

Review 10 (2024-11-27 - Rating: 5)
Wowza! I called Penning Plumbing the morning before Thanksgiving because everything was backing up.....kitchen sink, shower, bathroom sink, wash machine, and laundry sink. 😱. They sent someone within 30 minutes! Josh explained all my options and went straight to work. When he was finished he showed me what the pipes looked like and explained how to maintain them in the future. Josh did a fantastic job, was quick, polite and friendly. He gets an A+ from me. Put his magnet right on our fridge! 😊 Thank you sooooooo much Penning Plumbing. 👏

Review 11 (2025-01-06 - Rating: 5)
Brad was very professional and friendly. This was the third time for Brad and we really appreciate him. He is very knowledgeable and friendly. A great representative for Penning Plumbing!!

Review 12 (2024-08-28 - Rating: 5)
Darryl from Penning Plumbing, Heating and Cooling did such an amazing job on replacing my water heater. He was very professional, respected my home and completed the job earlier than expected. I will definitely request him for further work!

Review 13 (2024-11-25 - Rating: 5)
Darrel Yenna was amazing and very helpful. Penning was prompt,clean,and very kind. They will definitely be my first call when I need heating or air conditioning help.

Review 14 (2024-10-25 - Rating: 5)
OUTSTANDING EXPERIENCE WITH PENNING - HIGHLY RECOMMENDDarrel Yenna is truly our hero!Last week, he, along with Josh and Angel, came out to install a Modine HD75 heater in our greenhouse.We had been instructed by another HVAC company to purchase an appropriate heater for our greenhouse and they would install it. Once the heater had been delivered (by freight), the company ghosted us. It took us a great deal of research and calling around, but finally we discovered Penning.Penning deployed Darrel Y. who assured me he knew all about Modine heaters and had installed many of them. He was, indeed, exceedingly knowledgeable about our heater model and expertly plumbed a new gas line--even running the new line discretely within the rafters and under our foundation to our tank. His teammates, Josh and Angel, did a fantastic job assisting Darrel including digging a new trench from the tank to our greenhouse—no small feat!Although we had to wait a few days for our gas company to make the final connection, the moment we fired it up was exhilarating! The fellows from the gas company also praised Darrel, Josh, and Angel for their outstanding work.This project had been a bit of a nightmare for us over the past year, but Darrel handled everything quickly and with minimal fuss. He was supremely thoughtful and followed up with us between the heater installation and the gas company hookup, offering to assist if any issues arose.We had such a positive experience with Darrel that we’ve requested Penning’s help with a long list of electrical projects in the near future.We couldn’t be more impressed with Penning.(Oh...and Levon, the QB at their HQ, is fantastic too!)

Review 15 (2024-12-04 - Rating: 5)
Josh S was very professional, he explained everything that he did, and even if I didnt understand he would find a way so we were on the same page.He was very kind.Josh A+++++ employee (Awesome)

Review 16 (2024-10-03 - Rating: 5)
Frank did a very good job, he was very polite, checked the heat pump outside to make sure it was working and clean, inside made all the checks for furnace, humidifier and air filter very efficient young man. Very good representative for Penning Plumbing and heating.Donald Turnes

Review 17 (2024-09-23 - Rating: 5)
Brad came out to service our Rinnai tankless water heater. He was very knowledgeable, courteous, helpful, kind, efficient and had great energy. The dogs loved him too! He gave us honest feedback, options for solutions and left our house with the hot water working again! We are so thankful to have found our go to guy. Thanks Brad!We had Brad back out to install a new tankless water heater. He did an amazing job! It really looks beautiful. Everything is working great. He checked every area of our home before leaving to make sure we were up and running. He explained everything to us and made sure we didnt have any questions before he left. He cleaned up after himself and I think it looks cleaner now than when he arrived!Hes a great guy and he came through for us once again!

Review 18 (2024-11-29 - Rating: 5)
Brad was our serviceman and very friendly and did fantastic work and was very informative and helpful!! We will definitely ask for him again for any future needed repairs!! Five stars for sure!!💯

Review 19 (2024-10-28 - Rating: 5)
As always, Im never disappointed by the professionalism and friendly nature of the Penning team. Josh did a fantastic job! Thank you so much!

Review 20 (2024-09-04 - Rating: 5)
Penning Plumbing came out the same day we called and fixed our floor drain under our washing machine quickly and professionally! They were courteous and knowledgeable and did a great job.

Review 21 (2024-11-29 - Rating: 5)
Excellent service. Josh was efficient and explained the process of installing my water heater in detail. Would recommend Josh to everyone

Review 22 (2024-09-17 - Rating: 5)
Brad was very helpful and professional. He explained everything that he was going to do. I am very happy with the service. He even went up and above by changing the vanity light bulbs for me. I appreciate his help.Thank you, Brad

Review 23 (2024-12-26 - Rating: 5)
Very timely and did a good job on repairs. Plumbing works great now and leak was fixed.

Review 24 (2024-08-28 - Rating: 5)
Brad and Josh are the finest technicians I have ever come across.Their level of expertise is five star. I would recommend them and Penning Plumbing without hesitation.

Review 25 (2024-08-07 - Rating: 5)
Very happy with all of our experiences with Penning, would always recommend them to anyone needing repairs! Brad was quick and effective! Thank you so much!

Review 26 (2024-07-05 - Rating: 5)
We recommended Penning Plumbing to a customer of ours that had a broken pipe in Comstock Park, they were considerate of the customers emergency situation and helped them over video chat while they were in the process of having a tech come out to help. We highly recommend giving them a call for any plumbing service needs!

Review 27 (2024-10-22 - Rating: 5)
Daryl is always friendly, respectful, professional, and knowledgeable. I feel secure with him coming and going when I’m not home which is a nice convenience for everyone.

Review 28 (2024-11-25 - Rating: 5)
Our experience with Penning was first rate. Darrel was just great, very thorough and professional.

Review 29 (2024-11-14 - Rating: 5)
Frank is friendly and always informative about our Heat Pump system. His history with iur hone makes his service that much more exemplary.

Review 30 (2024-10-22 - Rating: 5)
Penning Plumbings technicians are always personable, efficient and quite knowledgeable. Frank did a very nice job for us this morning!

Review 31 (2024-09-13 - Rating: 5)
Adam is a really good plumber. He did a great job fixing my pipes and was pleasant and you can count on him to do a get the job done

Review 32 (2024-08-09 - Rating: 5)
Frank from Penning Plumbing provided excellent service when testing our sprinkler system’s backflow preventer. He was both timely and courteous, ensuring the job was done efficiently and with professionalism. Highly recommend Penning Plumbing services!

Review 33 (2025-01-02 - Rating: 5)
Darrel was great! Very informative! Will use this company moving forward!

Review 34 (2024-08-02 - Rating: 5)
Penning was great, they gave me a good price and fixed the problem quickly. I got lucky and was able to get same day service.

Review 35 (2024-09-10 - Rating: 5)
Very knowledgeable, friendly he keeps his shoes covered even though it was ok for meGood company from the person who Set up appointment extra ⭐️

Review 36 (2024-06-19 - Rating: 4)
Called in work request around 11am. Were told service tech o. His way at 11:45 pm. Called again at 4:15 pm after no tech showed up. Were told no tech available until tomorrow 90 degree heat no ACDARYL to the rescue. He was going home and heard we had been missed. Had AC running about 7pm. Slept great!Thanx Daryl for going above and beyond for us.

Review 37 (2024-12-18 - Rating: 5)
Penning always provides fast and dependable service. Ive been a customer for over 10 years.

Review 38 (2024-10-08 - Rating: 5)
Frank was here for annual furnace check, and a leaky faucet. He was very pleasant and knowledgeable and performed his tasks well.

Review 39 (2024-09-23 - Rating: 5)
Weve called Penning for all our plumbing and heating problems for years. They do a great job for reasonable pric

Review 40 (2024-05-23 - Rating: 5)
We heard our sump pump running around 10:00 a.m. and discovered our sewer was backing up in the drain in the basement. Called Penning because of their good work installing a water heater several years ago. They promised less and delivered more. A young man arrived within a couple hours and went to work! He did what he could until his helpers arrived. He kept us posted on the progress. Everything was fixed by mid-afternoon. They left supplies with us for proactively attacking the problematic roots that are causing the back-up.

Review 41 (2024-10-12 - Rating: 5)
Very friendly .. explained situation and got new water heater installed by end of day .. cleanup site nicely when done and happy with service

Review 42 (2024-12-01 - Rating: 5)
Josh was very sensitive to my situation and needs. He was quick to respond and fix the leak

Review 43 (2024-12-26 - Rating: 5)
He was professional, he entered my home check what needed to be repaired got the supplies and completed the task. Wonderful 😊

Review 44 (2024-09-05 - Rating: 5)
Very helpful, patient with all my questions, and he was very professional. He did a fantastic job repairing my A/C unit.

Review 45 (2024-10-28 - Rating: 5)
Brad was professional and helpful. Working with nice people at small companies is the best way to go

Review 46 (2024-09-23 - Rating: 5)
Very responsive and good communication re: the appointment time. The tech explained exactly what was going on and was very professional.

Review 47 (2024-06-24 - Rating: 5)
I called on a Monday morning with an AC issue and Penning was on it. They had me up and running with-in hours. They were very professional and informative. Thank you Penning.

Review 48 (2024-07-19 - Rating: 5)
The crew was respecful of our carpeting and cleaned really good. They were also informative and didnt charge extra if I watched.

Review 49 (2024-09-26 - Rating: 5)
I am extremely happy with Darrels work today! I will be calling Penning for all my plumbing needs from now on!

Review 50 (2024-10-21 - Rating: 5)
Brad B. from Penning Plumbing in Grand Rapids, MI did a great job providing quotes and packages regarding sink trap replacement for our leaking issue. Then Brad inspected all the traps in the house. We decided to replace 2 others that were on the verge of failure. Also, at the same time did recommend replacing shut off valves in the same areas. Brad was knowledgeable about the problem and products.

Review 51 (2024-09-30 - Rating: 5)
Darrel was great! My furnace wasn’t working and they sent a technician right away.

Review 52 (2024-12-10 - Rating: 5)
Adam arrived promptly, was prepared to assess and diagnose the situation. He explained what was needed to address the problem, the costs to do so, then made the repairs. He kept me informed at each step and alleviated any questions or concerns I had. He was polite and professional, and I will recommend Penning Plumbing to my friends and family should they have need of similar services.

Review 53 (2024-12-02 - Rating: 5)
Frank did as he promised, and did an excellent job! Very friendly too!

Review 54 (2024-10-01 - Rating: 5)
Josh was friendly, offered several suggestions which was very helpful. Plan to use them again

Review 55 (2024-11-25 - Rating: 5)
Adam was amazing to work with. Solved the problem quick and was very professional.

Review 56 (2024-06-18 - Rating: 5)
We have had to call for service twice for separate issues in the last few months. Both times the service providers and receptionists were extremely professional, kind, and helpful. Thank you!

Review 57 (2024-06-23 - Rating: 5)
The guys that came out answered all of our questions. They got the electrical problem fixed quickly and made sure everything was working before they left. We would highly recommend them.

Review 58 (2024-03-05 - Rating: 5)
Glad they were able to install a water heater I had allready purchased elsewhere. A little pricey but you get what you pay for. They do great work on time and upfront I would use them again

Review 59 (2024-11-29 - Rating: 5)
Frank was careful and clearly explained his diagnosis and our options.

Review 60 (2021-08-27 - Rating: 5)
My A/C unit went out at the worst possible time, Pennings really came through for me. They were able to visit same day, quickly evaluate and repair on the spot. Darrel was the technician and was very knowledgeable and friendly. You can easily tell he loves his work and helping people. He gave me updates as he was working on it and also cleaned the unit and shared with me some details I wouldnt have noticed. I was not pressured with needless upsells and the value was appropriate, never felt I needed to bid out. I feel like I can trust this company with my future A/C and plumbing needs. Im extremely happy.

Review 61 (2024-12-11 - Rating: 5)
Penning Plumbing, heating, cooling and electric was amazing. Definitely recommend.

Review 62 (2023-05-30 - Rating: 5)
Brad and the rest of the team at Penning were great!! They got to my house with in an hour of calling and were able to start and finish job job right away! I highly recommend them for any plumbing needs!!

Review 63 (2015-09-08 - Rating: 5)
Last week we had problems with our toilet. We called Penning Plumbing and they were out to our home within two hours. Our technician was Frank A. who had helped us out one other time. I dontknow who I like more, Frank or Penning. Heres why I like Penning Plumbing, they try and get your problem addressed on the same day. They stand behind their work, and their prices are reasonable, and if you are a repeat customer you get a discount card which is much appreciated! Now onto Frank our technician. This man respected our home. He addressed the problem and fixed it. The man is meticulous, and he gave us options on what to purchase. Through his suggestions, the option we chose suited our needs and we are very happy. Penning Plumbing is our number one choice, and if you are lucky enough to get Frank A. your plumbing problems will be solved!Sincerely,Mary S.

Review 64 (2019-07-08 - Rating: 5)
Our job should have been quick and easy. However, it required the city to come turn our water off. Right from the get go, Brad was very friendly and pleasant. When the city worker arrived, he looked around for a couple of minutes, then said he wouldn’t be able to get the water shut off, and they would have to schedule for a different day. We were leaving the next day for vacation, and I was very worried we would come home to a flooded basement, but I was going to take the city worker at his word. Thank goodness Brad was there! He advised me to call the city and advise them of the situation. I’m so glad I did! The woman I spoke with at the city advised me that our situation was considered an emergency, and she would dispatch an after hours crew, as it was getting close to 5pm. Long story short, Brad spent almost 4 hours at our house, mostly sitting in his van in the 80 degree heat, waiting for the city crew. He advocated for me with the city workers, as I did not understand exactly what was going on. Once the water was turned off, Brad was finished with our repair in 15 minutes. He went above and beyond in every possible way. It was some of the best, friendliest service we’ve ever received. I am so glad we went with Penning for our repair, and I am especially glad we got Brad as our tech! I would absolutely, 100% recommend this company.

Review 65 (2020-11-16 - Rating: 5)
I had a broken pipe behind the wall of a shower and because there werent any shut-off valves in front of the shower, I had to shut off the water to the entire house. Id never used Penning before, but they came up in a Google search as highly rated, so gave them a call. Frank came out and immediately installed shut-off valves so that we could get the water back on, and then he gave me an estimate for the full job to be done at a later time when it could fit his schedule. I had a couple days to review the estimate, and since it looked to be a fairly quick job, I felt it was too high, so I called Frank to discussed it and he and I came to a new estimate, which he got approved from management. He came out a few days later and finished the job perfectly and quickly. Frank is the best and if the rest of the plumbing professionals are like him, I can definitely recommend them, but dont be afraid to talk through the estimate if you think its too high. Theyre willing to work with you to make it right.

Review 66 (2021-04-13 - Rating: 5)
Our water heater burst on a Saturday afternoon so we had to shut off water to the house. We were very happy that a service tech was going to be able to come over same day. Levi was very professional, friendly, responsive. He presented us with pricing options and explained them in detail. We selected the gold package and we are very happy with our new system. I definitely recommend them.

Review 67 (2024-08-08 - Rating: 5)
Darrel and his team were great to work with and solved our major problems quickly.

Review 68 (2024-09-06 - Rating: 5)
Frank was great and extra work was done At no charge. Thank you

Review 69 (2017-01-06 - Rating: 5)
Woke up the morning with my furnace fan howling. I called Penning and the person who answered, Lavon, was terrific. She answered my questions and kept me informed about when my technician could get here so I didnt have to wonder. Jeff S was the Service Pro, and did a great job! He was courteous and also answered my questions. He presented me with all of my options but didnt oversell. He fixed it quickly, and I feel very comfortable with the work that he did, and will definitely call Penning when it is time (this year) to buy a new furnace. Great job!

Review 70 (2024-10-25 - Rating: 5)
Josh did a great job of fixing our drain problem. He was prompt and thorough! Can’t wait to use it now!

Review 71 (2018-05-24 - Rating: 5)
We needed to have new drain tile installed in our basement. Prior to this, we needed a bathtub and toilet removed from a bathroom and our hot water heater disconnected and moved away from the wall. I called Penning and they assigned Brad to the project. He arrived at the scheduled time and performed the work as quoted.After the drain tile was installed, Brad returned to reconnect the hot water heater. Because the bathtub had broken when removing it, due to the installation methods of another plumbing company, Brad had recommended what style of tub and walls to purchase and where. This he installed and it looks great.Penning and Brad provided excellent service. They communicated each step of the way. They recommended other needed repairs, not to run the cost higher, but because a main valve needed replaced and the old tub faucet and cartridge were bad. Communication was great and Brad was always prompt, courteous and professional.If I ever need plumbing and electrical service, Im calling Penning Heating, Cooling, Plumbing, and Electric.

Review 72 (2021-06-04 - Rating: 5)
Brad did a great job repairing our water heater! Not only were the repairs done professionally, Brad went above and beyond to locate hard to find parts to complete the job. Many thanks to Brad and the team at Penning! We will be using Penning in the future!

Review 73 (2021-08-30 - Rating: 5)
Levi provided fantastic customer service. Was professional, courteous and knowledgeable. Arrived on time and had us back with water in no time. It was a weekend evening and he couldn’t do a new install that night (didn’t want to disturb the neighbors drilling an exhaust port through the side of the house) but was able to get back here first thing Monday morning. Had the job done by early afternoon. He was even able to tackle an extra mainline service job all in one appointment. Couldn’t ask for better service! Thanks Levi!

Review 74 (2024-06-01 - Rating: 5)
I needed emergency services for a leaking pipe in my basement the service wasFast, friendly and thorough.I would definitely use their services again.

Review 75 (2023-02-21 - Rating: 5)
Do not underestimate the importance of gas. Most people think about water when they think of plumber. My gas lines for my new washer needed to be replaced. It was a rigged copper tubing that needed to be replaced. He installed a brand new utility sink, put on brand new washer hookups and put in the new gas line. The entire project was done in a matter of a few hours and it was done perfectly. Get Adam if you can.

Review 76 (2017-05-04 - Rating: 5)
I called with a rather urgent request and Lavonne was able to get a technician out within a couple of hours. Brad was very professional, thorough, and willing to work within the parameters we had set. He did a great job! I would highly recommend Penning to anyone with plumbing, heating, and cooling needs!

Review 77 (2024-09-24 - Rating: 5)
Very friendly and knowledgableCalled in the mornibg and job was completed by afternoon

Review 78 (2020-02-25 - Rating: 5)
Dealing with Penning Plumbing was a delight, from my first phone call to my Service Representative Frank. Frank explained everything to me in a very informative way. He very polite, respectful to my home and knowledgeable! I was impressed with the speed of care from my first phone call to the installation time. I will definitely recommend Penning Plumbing to others!

Review 79 (2018-05-03 - Rating: 5)
Pennings man Daryl did a good job, kept me informed and took care to clean up when finished. I would recommend to get a quote from them if you have any boiler work that needs to be done. Very friendly as well as the office staff. They were only miles away but would call to let me know they were on there way. I would recommend the company. Thomas D Owens, Wyoming, MI.

Review 80 (2019-11-20 - Rating: 5)
Steve has been our twice yearly service person for many years. He is extremely knowledgeable and very efficient and always professional. Today he was at our home to do the annual preventive maintenance on our A/C. Even though the unit is old, over several years he has made small adjustments/repairs that have extended the life of the A/C unit. Today he also diagnosed and fixed a heating problem in our home that has bothered us since early spring. He found & fixed the problem with minor repairs......and at NO CHARGE!! We are very pleased with Penning Plumbing & Heating, and with Steves service. We halve used Penning for nearly all of our home mechanical projects and we highly recommend Penning.

Review 81 (2019-12-14 - Rating: 5)
As always, the service from Penning was highly competent, professional and prompt. Adam fully explained all the options for installing a gas line so we could switch to a gas range and then he completed the work thoroughly and efficiently. I always recommend Penning to anyone needing the kind of services they provide - their technicians are excellent.

Review 82 (2019-07-17 - Rating: 5)
The office staff were very accommodating when I needed to change the day & time for my appointment. The technician arrived exactly on-time. We discussed and agreed on the scope of work and price. He was very competent, courteous, and completely explained his findings and recommendations. Professionals you can trust!

Review 83 (2019-03-29 - Rating: 4)
Called them and they were able to come out and get the job done in 4 hours. They replaced the drain pipe under our tub and gave us a new clean out. It cost 880, not sure if that is a good price or high. But they were professional and made sure the job was done right and would last.

Review 84 (2015-04-29 - Rating: 5)
My sincere thanks to Mr. Penning and team for helping me with fixing myleaky kitchen sink, plus much needed replacements for my old garbagedisposal and leaky kitchen sink faucet! I have a broken leg becauseanother driver was in too big of a hurry to stop for a stop sign, I hit themrolled over 2 1/2 times, then slid roof down into a tree! Because of this Icouldnt pick out a replacement faucet or disposal in person. Mr. Penningkindly worked with me by phone to make those decisions - I love the items herecommended! Brad did a beautiful job installing the replacements andfixing the leaks. He left my kitchen spotless, which was so appreciated dueto my current limited mobility. I use Penning Plumbing for everythingheating, cooling, plumbing, and water related. They are the best and canALWAYS be counted on to be professional. It is wonderful to be able totruly count on Penning to do what they say. I am very grateful to all whowork for Penning. THANK YOU!

Review 85 (2016-02-21 - Rating: 4)
I had a new water heater installed that was converted to a power exhaust instead of the natural draft out of the chimney. The work that was performed was excellent and havent had any issues. They were courteous and brought in carpet liners to not track in the mud along with shoe covers. I docked one star because I thought the price was a little high, but thats the price you pay for not doing it yourself. I would recommend Penning to anyone who needs work done, and as long as they were not looking for the cheapest option.

Review 86 (2019-07-18 - Rating: 5)
Amazing service! Fixed our AC unit, waved the service fee, repaired the unit the same day for a FAIR price, plus they gave us a discount with a coupon from their website! All very friendly on the phone and in person. Great job Penning and thanks for helping our family stay cool this summer!

Review 87 (2019-10-02 - Rating: 5)
Adam was always on time, took care to leave our house as tidy as he found it, and fixed our leak quickly. We needed to get a new kitchen faucet, as well as pipes, and he listened to my concerns that our portable dishwasher needed to be able to connect to the new faucet. He took the connection and tried it on the various faucets before he selected the one he installed. No more leak, better faucet, great connection with our dishwasher. What a relief!

Review 88 (2017-08-17 - Rating: 5)
We are very impressed with Penning and their services. Initially had Brad ( plumber ) come and install the kitchen faucet and garbage disposal. We liked him so much that we called Frank ( electrician ) for oven installation.The guys are very professional, friendly and I am 100% satisfied with their work. I Rarely give out a five star rating because I am very picky about results. But this company deserves it for both services.

Review 89 (2024-09-18 - Rating: 5)
Great job from start to finish. Darrell knew the new furnace and central air system inside and out and was easy to work with. I would highly recommend to anyone shopping for a new HVAC system.

Review 90 (2017-10-19 - Rating: 5)
Darrell did an outstanding job of diagnosis/repair of our 37 year old furnace. Was on time and very polite and knew his trade! Also did a good job presenting/explaining our options for when we need to purchase new furnace/AC. Would recommend him to anyone looking for honest and good work.

Review 91 (2015-12-16 - Rating: 5)
Shelly scheduled an appointment for Jim Penning to install our water softner. She was very professional and helpful as well as pleasant to speak with. We would also would like to thank Jim for his knowledge and skills while installing the unit. He explained every detail and made sure we knew how to set up the timer, the salt and all the working components of the unit. We would highly recommend Penning Plumbing for any services you are in need of.

Review 92 (2020-02-26 - Rating: 5)
Stressful afternoon as my water heater decided to burst open and water was everywhere! Called Penning and they helped me out on the phone to handle the situation and had a service tech over to my home within 30 minutes. Installed a new water heater, took away my old one and had me up and running in no time. My service tech. Darrel was very knowledgeable and super nice and they did a great job for me!!!

Review 93 (2018-07-12 - Rating: 5)
We have always received excellent courteous service from Penning Plumbing, H&C. Steve M. has been our most frequent service professional for many years now and we always enjoy having him in our home. Steve is very considerate, respectful and professional. We are happy to have the opportunity to recommend him.

Review 94 (2020-12-16 - Rating: 5)
I cannot believe how amazing Brad is at his job! Hes kind and personable, explains everything in a way thats easy for someone who isnt familiar with plumbing to understand, and he got the work done SO quickly.He came to my house to check out a toilet that was clogging constantly. He diagnosed it and explained that they have a catalogue of toilets and he could install it the same day! He diagnosed the problem, talked me through my options, went to get the toilet, and installed it all within about two hours or so!If you can request Brad for your service, I highly recommend you do that! He even installed our bidet attachment! :)GREAT service!

Review 95 (2019-04-11 - Rating: 5)
Penning Plumbing came in to replace our water heater system. Brad (the plumber) explained the options to choose from. He completed the job in a short period of time. We reviewed the work done and it was to my satisfaction. The office admin who took my call was very helpful as well to explain the process and provide us with same day service.

Review 96 (2018-02-25 - Rating: 4)
Our dishwasher had backed up, which in turn caused the water to back up into the kitchen sink, which resulted in water leaking under the dishwasher, under the cabinet and in the basement. We called Penning Plumbing and they came out the next afternoon. They fixed the problem, got the dishwasher running (and draining!) smoothly and did a great job. The technician, Brad, was awesome to work with (ironically, he was the same technician who came and replaced our hot water heater 2yrs ago). He was friendly, efficient, and stayed on while the dishwasher ran thru a wash cycle to make sure it drained (which eased my wifes mind) and was great to work with. We have use Pennings services in the past, and and have had great service, and we will continue to use them!

Review 97 (2020-01-28 - Rating: 5)
Over the years, I have found Penning to be a reliable company to service all of my needs as I live in a manufactured home. (Many companies will not service manufactured homes.) My recent experience with Brad was outstanding as he was efficient, knew his trade, and did the needed work professionally.

Review 98 (2019-07-08 - Rating: 5)
Steve was friendly, thorough, and tried to save my ancient AC unit but it was too far gone. He inspected my duct work, electricity and furnace to determine possible costs when installing a new AC unit. He discussed everything clearly and gave me an estimate (which I think is high). Outside of the cost for a new AC unit, I was happy with everything.

Review 99 (2020-11-11 - Rating: 5)
Brad was very helpful. Explained everything. Got us up and running in a few hours. Very polite and helpful. We now have running water again and a new water heater. They even offer the service of helping with water cleanup. Very good experience. Thanks Brad and Penning Plumbing.

Review 100 (2017-12-06 - Rating: 5)
Needed pretty immediate service. Penning was highly recommended by neighbor. They were able to come out in a very timely manner. Frank was very thorough with estimates and options. No pressure on upselling. Work was done efficiently and politely. Frank and the truck were very professional looking. Will use them again.

Review 101 (2018-12-04 - Rating: 5)
Great service job. Adam was extremely helpful, friendly, and really helped me understand what was going on throughout the entire process. The call center wanted to help me immediately with my home and came over quickly! Definitely would recommend & use their services again.

Review 102 (2017-06-19 - Rating: 5)
Penning Plumbing was super easy to work with when installing our new a/c unit, they were quick and thorough, making sure everything was hooked up right. Everyone was friendly, professional and informative about what they were doing. Wonderful people!

Review 103 (2017-06-02 - Rating: 5)
Jeff S was at my condo at 8AM to fix my furnace. He was the nicest guy! Friendly and answered all my questions. Fixed the problem. The service call was at a lower cost then others I checked. I didnt have to pay it because of the repairs I had.I highly recommend Penning Plumbing!

Review 104 (2020-12-18 - Rating: 5)
My sewer backed up, I called just before five oclock and they had a technition scheduled for 7AM the next morning. He (Levi) showed up ON TIME, and he was nothing but respectful, friendly, helpful, and professional, all for a fair price!I will definitely be calling Penning for any future needs!

Review 105 (2017-09-05 - Rating: 5)
Darrel V. was able to diagnose the source of my leak issue. He made the repairs necessary and checked that it was completed satisfactorily. When the pressure on the sink faucet was low, he spent all the necessary time to correct that problem. He was thorough, professional, cleaned up when finished, and was a pleasure to get to know. He was excellent.

Review 106 (2020-07-17 - Rating: 5)
Annual furnace tune-up by technician Frank A. was very well done and thorough. He listened to my questions and responded very clearly and directly. I am a long time customer having a furnace and hot water heater and additional repairs and improvements to two separate houses. I recommend very highly.

Review 107 (2019-02-13 - Rating: 5)
Brad B. was a excellent. He was very honest and helpful. He toke and handled our insurance company very well also he was very knowledgeable and useful of company information. I would recommend Brad B. To others as well as Penny Plumbing Electric & Cooling thanks again

Review 108 (2020-01-15 - Rating: 5)
I found Penning Plumbing to be a company I could count on to solve the issue I was dealing with in a courteous, prompt and professional manner. After a thorough inspection of the plumbing problem the plumber explained how to resolve the issue and was out the next day to drill out my basement wall and replace a section of sewer pipe. All in all I found it to be a quality experience.

Review 109 (2019-02-27 - Rating: 5)
:Heat quit on Sunday and I called Penning to have it fixed thinking that it was a furnace problem. Steve called about an hour later and told me that he was finishing up with a customer and was headed out to one more before me. He said he would call when done which is what he did giving me a half hour notice as to when he would arrive. Friendly, professional and kept me in the loop. Turned out to be the thermostat but I was up andhad heat started about an hour after he arrived. Made for a much warmer night than was anticipated. Thank you , Steve.

Review 110 (2019-10-28 - Rating: 5)
The BEST customer service ever. We really enjoyed working with Penning and especially Jeff! We will definitely be working with them in the future!! Thanks for warming up our house before the cold comes!

Review 111 (2017-12-29 - Rating: 5)
Darrel Y. worked professionally and diligently over two days to get both gas furnace and boiler back up and running after a power surge. In the coldest days of the season, he got one furnace going so we did not have to vacate the house. Then he returned and fixed the boiler. Residential boiler expertise is highly valued and Penning has it - not all heating companies do. The price was as quoted, he had pinpointed both failures accurately. He was cheerful, expert and competent and got us through a difficult event. We recommend Penning PH&C and Darrel highly.

Review 112 (2017-09-20 - Rating: 5)
Adam was extremely personable and knowledgeable on how to deal with our problem. He was courteous to a fault and kept us informed on every step of the solution to our difficulty. If I owned Penning Plumbing, Heating, Cooling & Electric, I would go out and hire 25-50 new people just like Adam!

Review 113 (2016-04-15 - Rating: 5)
I am very pleased. Brad is an excellent technician. He is well informed about all the aspects of the work. He made a careful assessment of the problems and the cost involved . He completed the work in a timely and professional manner .Shelly was most helpful in managing all arrangements.Thank you for a job well done.Nancy Geertman

Review 114 (2018-11-05 - Rating: 5)
Their technician was incredibly knowledgeable and prepared for the work needed at our residence. He was kind and helpful, definitely went beyond what was expected. We will continue to go to Penning for all our hvac and plumbing needs.

Review 115 (2018-03-01 - Rating: 5)
Brad did a great job finding the issue with the store plumbing on Monday this week. He was extremely professional and diligent leaving the job repaired and neat. I appreciated the quick service and updates he gave me as he worked. Doug Bromley store manager Rite Aid Lowell.

Review 116 (2018-08-07 - Rating: 5)
I so appreciated Brads care and concern for the emergency at our rental home. He volunteered to work on his day off, just to see that our needs were taken care of. I am a life-long customer of Penning Plumbing. Thank you !!!

Review 117 (2019-05-24 - Rating: 5)
Brad did a great job installing our new water heater. He was able to come to the house early in the morning, get started right away, and locked up on his way out. I would recommend Penning for your plumbing needs.

Review 118 (2017-01-13 - Rating: 5)
Had a plugged kitchen sink. Im a senior on a fixed income. Brad B. worked with me on a fair price that I could afford and did a Five star job. He went out of his way to help and was an excellent technician. I would recommend him and Penning Plumbing to anyone.

Review 119 (2021-05-17 - Rating: 5)
Our hot water heater broke 50 gallon one..We have worked with Penning Plumbing Service more than once..With our Boiler and a Hot Water heater..There very professional friendly and on time👍🏼We had a GREAT guy his name was “Levi”..he was very professional and he was awesome !!! He knows his plumbing 👍🏼 Best service yet from Penning Plumbing thanks LEVI !!! Hope Penning Plumbing holds on to him!!! 🤞🏼

Review 120 (2017-12-05 - Rating: 5)
Brad was helpful as we were making decisions about the repair we needed. He was thorough, competent and friendly. His apprentice was also knowledgeable and helpful. They left the area cleaner than they found it. Altogether an enjoyable experience.

Review 121 (2022-12-12 - Rating: 5)
Had a great quote experience with them. The guy who came over was very kind and knowledgeable. We’ve scheduled an electrical appointment. I’ll update my review when we know how it goes!

Review 122 (2017-10-07 - Rating: 4)
Hot water heater installation today.Excellent service, on time, available on short notice for a leaking hot water heater. Professional, thorough, very clean.Expensive. New 50 gal heater, flood pan, two ball valves, reconnected recirculating pump.$1399.99 including tax.Last time I had that heater replaced (2009) it was a little less than $700.I suspect that it was a bit high even allowing for inflation, but I liked the service, and paying a premium was worth it to have the problem solved expertly within a couple hours of my call.Would be 5 stars if not for the price.

Review 123 (2019-04-03 - Rating: 5)
Jeff and helper Chris detected the problem with my Baxi system, and presented options to correct the problem with my whole water and heating system. I felt confident in their analysis and options to correct the problem, and authorized the repairs. Jeff has been the regular serviceman for my 6 month checkups, and I have enjoyed very muchdealing with him on these matters

Review 124 (2018-06-02 - Rating: 5)
Previous owner used Penning and we continued when we purchased the home in 2014. Have been very pleased with service and especially the technicians who have been here. Jeff is the one that has serviced our account the majority of the time and we love him!

Review 125 (2019-11-08 - Rating: 5)
I had a pipe break and they were friendly and helpful in getting it fixed the same day. They called before they came. Adam was on time and very friendly. He was very knowledgeable, quick, and efficient with his work.

Review 126 (2019-11-14 - Rating: 4)
This was weekend emergency no heat situation. Penning were easy to get ahold of, and were onsite within a couple of hours. Very happy, The technician was very knowledgeable. Unhappy with the service call price and the over all prices quoted. Seem high.

Review 127 (2019-06-28 - Rating: 5)
Our kitchen faucet broke so no water in the kitchen. Frank came that day and advised us on our options. He was friendly and efficient as he got our faucet functional again. I would recommend Penning for your plumbing needs.

Review 128 (2017-04-26 - Rating: 5)
I would highly this company to anyone :) they were so helpful and the tech was fantastic. They were upfront about the costs and gave me insight into the state of the furnace. They gave me options and let me choose what worked best for me. I would truly not trust my furnace to anyone else. Its a no brainer Penning in the way to go.

Review 129 (2023-09-07 - Rating: 5)
Connie was very helpful in getting someone out to us same day and Frank was very professional and polite, making quick work of a last minute issue we had.

Review 130 (2017-04-09 - Rating: 5)
I called Penning on a Sunday since I arrived to no heat in my house after a vacation. Jeff was friendly and efficient. He got the job done, and didnt try to talk me into a higher priced repair.

Review 131 (2024-10-01 - Rating: 5)
Josh was very kind, professional and knowledgeable!

Review 132 (2020-10-21 - Rating: 4)
I have been a Penning Plumbing Customer since I purchased my house in 1993. Penning has always been professional, they are licensed and bonded, employees are highly knowledgeable and their work / skill is excellent. They are a little more pricey than others, however the quality of their work is normally well worth the cost. The financial team is very helpful in working with customers in finding payment options that can work within the customers means (like a Wells-Fargo Home Improvement Credit line with low to 0% financing).The only thing that stopped a 5-star was that in 2017, after a plastic pipe burst inside of a wall on the 2nd floor, I contracted a huge and expensive project to replace the all existing god-awful plastic pipes with real copper pipes. The reason for this last job of Feb 2019 was because a two foot section of plastic pipe from the kitchen sink water line to the dishwasher apparently was not replaced in 2017...and, of course, it was the garbage plastic pipe that failed, which has now been replaced with copper as should have been done in 2017.

Review 133 (2018-07-04 - Rating: 5)
Air conditioning went out over the weekend during hottest period of the year. They responded to an urgent need (health reason) to get the A/C back up and running. They got someone out first thing Monday. The repairman was efficient, courteous and responsive to our needs. Great office people as well.

Review 134 (2018-08-02 - Rating: 5)
I had to totally repipe my entire house. Adam was the plumber that came to help accomplish this huge job. He was/is very knowledgeable and explained everything several times to me. I highly recommend Adam and Penning Plumbing. I have used them many times in the past and they never had to come back and redo anything. Its done right the first time. His helpers, Calvin and Destin were friendly and so very nice also. Thanks Adam!

Review 135 (2016-02-09 - Rating: 5)
Penning is a way cool home service companyBrad has came to my home multiple times and has always took care of businessHe does not take jobs that are unnecessary and wants customers to knowPenning does not want to charge customers for un-needed services.They may even allow payment options if you are a repeat customer and keeppayment schedule Brad will even place a call to ask Penning dispatch on your behalf.A Great Man, one you could leave in your home while you are running errands. GO PENNING!!!

Review 136 (2017-09-30 - Rating: 5)
The Technician was on time, very knowledgeable and very professional. He explained what he was going to do and the cost before starting the work, he had a great attitude and when the job was over he made sure the area he worked in was clean. I would definitely recommend this company.

Review 137 (2020-04-28 - Rating: 5)
Dustin was an expert-level fixer! We also appreciated the follow-up visit the next day from his colleague, Darryl (sp?). Thanks to Penning Plumbing for the great service call during a very tricky time.

Review 138 (2024-11-07 - Rating: 5)
I use Penning Plumbing for all my plumbing, heating, cooling and electric needs. The office staff is excellent and the technicians are top notch. Always feel like a valued customer and the work is always done right. Highly recommend Penning!

Review 139 (2023-04-12 - Rating: 5)
Called for toilet replacement and they were there the next day. Basement bathroom. Service was great as usual, price was reasonable. Penning is our go to plumbing company.

Review 140 (2022-08-03 - Rating: 5)
Brad and Brandon were amazing through all of it. They explained everything very professional and went above and beyond to make sure we were taking care of today!!! Definitely will be spreading the word these two rock!!!

Review 141 (2024-12-16 - Rating: 4)
Darryl was great...answered all questions & checked everything as well as doing install of condensate pump.

Review 142 (2017-06-01 - Rating: 5)
For replacing my water heater AND rerouting the exhaust with new piping, Penning was the most affordable and fastest among several plumbing companies in the Grand Rapids area. Brad, the man who did the job, was kind and also very knowledgeable and willing to answer several questions I had.

Review 143 (2024-11-05 - Rating: 5)
Penning has been our heating/cooling/plumbing professionals for over 20 years. Customer service is A+ from front desk scheduling from Lavonne and Shelley (sp?) to the professionals that arrive at our door. Especially appreciate the call from technician or the office letting us know when to anticipate arrival/or if previous client job has become complicated, and need to push back our appointment. Another plus is that after diagnosis of what the service call pertains... the technician thoroughly explains the issue. In addition, Penning provides 4-5 options and prices regarding the solution. No surprises when the job is done and you are signing off on the bill. Jim and Diane Vander Maas

Review 144 (2018-02-01 - Rating: 5)
He was very patient with us did not rush and answered all our questions. they cleaned up any mess that they made. knew what they were doing. did a very good job. the availability of the doors needed. over all I would recommend them to friends. frank was very polite and cheerful/

Review 145 (2024-10-16 - Rating: 5)
Great Job.Easy to deal with.Several options offered

Review 146 (2016-06-07 - Rating: 5)
Adam arrived promptly, was courteous, quickly diagnosed my plumbing issue and gave me a variety of options to fix the problem. After choosing what worked best for me, he efficiently fixed the problem. Nobody likes plumbing problems, but Adam made it as painless as possible and fixed the problem at a reasonable cost.

Review 147 (2015-01-28 - Rating: 5)
Furnace went out last week, contacted Penning next morning, office staff were pleasant and able to get service technician (Jeff) to my house that day, accounting for my busy schedule. Thorough evaluation of furnace, discussion of options to fix current or purchase new furnace. Went through benefits and options for 80%, 95% and higher efficiency furnaces.Next day (Steve) installed furnace that was greater than 96% efficient, he stated my old furnace was exhausting at 320 degrees up chimney and the new furnace was exhausting at 82.6 degrees (or something like that). Huge difference.Office staff were extremely helpful, completing the Rebate paperwork with DTE Energy.

Review 148 (2021-03-25 - Rating: 5)
Great experience. Brad came out and fixed multiple issues. He was very knowledgeable and gave options according to your budget. Very skilled and had things fixed in a short time. Thanks