Benjamin Franklin Plumbing of Grand Rapids

Located in Grand rapids, Michigan

Address: 4410 Plainfield Ave NE, Grand Rapids, MI 49525, United States

Phone: +1 616-317-4707

Rating: 5

Services

On-site services
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Cody came today to help address some issues in my 100+ year old home. Cody was very knowledgeable and was able to solve the problem quickly. I was very grateful for the prompt service and insight I received while Cody was here. Highly recommend.

Review 2 (2024-12-26 - Rating: 5)
Cody helped me today with a very slow drain in my home. He was polite, professional, efficient, knowledgeable and super friendly! He fixed the issue and did a great job. I will call Benjamin Franklin Plumbing of Grand Rapids for any future plumbing issues. He also wore little covers over his shoes to keep my floors clean. Thanks Cody!

Review 3 (2025-01-06 - Rating: 5)
Cody Velthouse was a super nice guy! He was very helpful and knowledgeable and was able to diagnose and fix my old shower leak very quickly and efficiently. I am so glad Benjamin Franklin Plumbing fit me in so fast and I would call them again and for sure would ask for Cody. Awesome service!!

Review 4 (2024-08-14 - Rating: 5)
After receiving a few quotes for my water heater to be replaced, I chose Benjamin Franklin Plumbing because of their professionalism and attention to detail. Mike did an excellent job walking through the steps of what to expect and answering my questions. My very old galvanized pipes added some bumps in the replacement process, but Mike was quick to keep me updated on solutions and next steps to ensure the best quality. I would recommend this company for future plumbing needs.

Review 5 (2024-12-09 - Rating: 5)
Cody Velthouse did an outstanding job. He was knowledgeable, explained our options, then did the work we chose in a professional and quick fashion. He even cleaned up everything around him when he completed the pipe replacements. He was very pleasant and respected our property (wearing booties over his shoes). My wife and I were very satisfied with Codys work.

Review 6 (2024-11-27 - Rating: 5)
6 out of 5 stars if I could!!! They were so amazing when my water heater started leaking on a late Friday night and they came Saturday morning. Cody Velthouse was so accommodating, polite, and explained everything so nicely! I’m definitely going to go to them if I have anymore plumbing issues!

Review 7 (2024-10-22 - Rating: 5)
This is our second time to use Benjamin Franklin Plumbing. We called and were able to schedule a next day appointment. Tyler was prompt and very courteous. He identified the leak under our sink quickly and was able to fix it. He has quoted our water softener system, very straight forward pricing. I look forward to having him install our system and am confident it will be another good experience!

Review 8 (2024-10-11 - Rating: 5)
Responded quickly to my emergency and fixed the issue immediately. I had expected at least a couple of days wait but they went and got all the materials they needed and came back and got me fixed right up. Extremely professional and did great work. I will definitely be using them again for any future plumbing work!

Review 9 (2024-12-23 - Rating: 5)
Recently purchased a dishwasher at Lowe’s and along with the dishwasher purchased Lowe’s in-house installation. The person Lowes sent out for installation said the drain line needed to be rerouted and the shut off valve replaced. It seemed a little suspicious to me so I got a second opinion. Cody From Benjamin Franklin plumbing came out… He opened and closed the shut off valve several times… Said it was in good working order. He also said the drain line was ok. I appreciated his knowledge of my situation, along with his pleasant demeanor and professionalism.

Review 10 (2024-10-15 - Rating: 5)
I recently had Mike from Benjamin Franklin Plumbing come out, and I was very impressed with the service. Mike was incredibly friendly, arrived on time, and made sure to answer all of my questions thoroughly. He even provided helpful financing options, which made the entire process more manageable.Benjamin Franklin Plumbing continues to be my go-to for reliable service, straightforward pricing, and professionals who respect my time. Highly recommend!

Review 11 (2024-10-07 - Rating: 5)
Great experience! I had no previous experience with plumbing companies, so I relied on reviews and the website and they did not disappoint.Tyler was awesome; personable, skilled, and respectful of the property. I received a straightforward assessment and quote and added a service or two, which were also completed to my great satisfaction. I will definitely use Benjamin Franklin again if the need arises, as well as refer!

Review 12 (2024-12-16 - Rating: 5)
Cody was awesome! Came out right away and took great care in his work and describing what was wrong. Fixed quicker than I expected!! Very glad I called and will be back with future plumbing needs. Thanks, Cody!!

Review 13 (2024-12-26 - Rating: 5)
I just moved into a new house that has a detached second building. I had no idea it had water running to it, happened upon a decent leak, and couldn’t find the waterline that ran to it.They came out quickly, were able to identify the pipe and turn it off. They were very informative, helpful, and speedy!Thank y’all so much!!

Review 14 (2024-12-24 - Rating: 5)
We just moved into our home and had an intense sewer gas smell upon arrival. Nick helped us narrow down the problem and presented us with additional changes we could make to increase the safety of our home. He was patient and thoughtful with all my questions. I would definitely use this service again.

Review 15 (2024-12-11 - Rating: 5)
Benjamin Franklin Plumbing was a pleasure to work with. They were prompt in making contact after we reached out. Our situation was resolved quickly and professionally. Cody laid out our options and answered all questions; then completed each task and left the areas clean and working well.

Review 16 (2024-09-11 - Rating: 5)
Kevin and Evan (Dynamic Duo) were wonderful to work with, and very good with dogs! They were in and out in less than 30-minutes with my issue completely resolved. And I was left with some valuable information regarding treatment and planning going forward. Thanks again!!

Review 17 (2024-11-06 - Rating: 5)
Water heater took a dump on a Friday afternoon leaving me scrambling. Called on Saturday morning expecting to wait until early the following week. Owner called me back and had plumber Nick sent that morning and on top of that gave me a sizable discount. Nick was professional, courteous, punctual and helpful with questions. We all know this kind of thing isn’t cheap, but I can’t imagine a better experience once the work was needed.

Review 18 (2024-11-08 - Rating: 5)
Had a bit of a plumbing emergency, and needed help ASAP. Cody was at my house within half an hour and fixed my issue efficiently. He was very professional and friendly. Not the cheapest place, but the service was great. I will be contacting Ben Franklin again should I have another plumbing issue that cant wait.

Review 19 (2024-10-04 - Rating: 5)
Nick was my technician that came over and he was great. Very informative. Went above and beyond what was asked/paid for. Will use againNick had to come back again after two weeks and us realizing the issue was something else. They had him back over to my house within 30 mins of the call. Nick was here for 2hours until he figured the issue out and everything works great.

Review 20 (2024-12-16 - Rating: 5)
Our experience with Benjamin Franklin plumbing was fantastic! Same day service. Nick was kind and professional - he answered our questions and resolved our problem(s) quickly. We will definitely use for future needs and refer to family and friends in the area! Thanks, Nick!

Review 21 (2024-09-11 - Rating: 5)
Professional open with good recommendations.What an excellent person to work with, watches out for the customer. Thank youTyler called me to report an issue with the well pump that was not part of the initial project. He had parts and was able to address the problem while still at the job sight saving time and money. Very happy!

Review 22 (2024-12-13 - Rating: 5)
From the initial phone call to the services provided, BFP was super easy to work with!Kaden and Cody were friendly, quick, and clean and confirmed the cost of the project prior to beginning the job.I absolutely would use them again!

Review 23 (2024-11-07 - Rating: 5)
Excellent service! We had an off hours/weekend clogged sewer line. Of the handful of companies I called, they were the only one that answered immediately and got me on the schedule for first thing the next morning and gave me a quote. Nick was prompt, friendly, communicated the plan, and left the place immaculate. He also gave us some tips on how to avoid issues in the future.

Review 24 (2024-08-07 - Rating: 5)
Kevin & Evan did an AMAZING job installing my new faucet. I am so so pleased.I purchased a new house and had a corroded faucet that needed to be replaced. They were able to come with about 12 hours notice to install. The holes in the counter were not the right size, but Evan and Kevin added caulk making it unnoticeable and a perfect fit. They were also incredibly efficient with the project completing it in ~2 hours. I would really like to compliment their professionalism and upbeat attitudes.I was especially impressed by Kevin’s apprentice/ assistant (?), Evan, who was enthusiastic, positive, skilled, and excited about his job and this project. He will certainly go far!!!I purchased a 100 year old house and am confident I will have more plumbing needs and will be SURE to use Kevin & Evan again!

Review 25 (2024-11-20 - Rating: 5)
Mike did a fantastic job with our plumbing. Prompt, professional and everything is quality workmanship. The owner was incredibly friendly and honest. Ill be using Ben Franklin plumbing in the future.

Review 26 (2024-12-08 - Rating: 5)
Ben Franklin did a fine job. Called them Sat afternoon for water leak where I had to shut down house main. They were onsite in a couple of hours. Mike was the tech and did a professional job. Super happy with their work and would recommend them.

Review 27 (2024-09-23 - Rating: 5)
I was very impressed with the quality of the service, punctuality and professionalism that I received from Benjamin Franklin Plumbing today. Cody Velthouse answered all my questions, and gave me confidence that this sump pump replacement was right solution for the sump pump/drain water situation we had at our home. I highly recommend him.

Review 28 (2024-10-14 - Rating: 5)
I had a clogged kitchen sink. I called on a Saturday and Benjamin Franklin promptly got me on the schedule for Monday. The other two companies I called on Saturday didnt return my text/call until a day or two later.Mike showed up right on time and quickly determined the issue. He had the drain unclogged in a short amount of time. He was clean, efficient and pleasant to talk to.

Review 29 (2024-10-23 - Rating: 5)
We were very impressed. Courteous, professional, competent. Nick, a very nice guy explained everything well, answered all our questions, and we are more than happy with the job. We will return without hesitation to Benjamin Franklin Plumbing of Grand Rapids.

Review 30 (2024-07-18 - Rating: 5)
Great service! Kevin was our plumber yesterday and was very skilled, helpful, and friendly. Great to work with! He replaced ourold leaking main floor toilet and kept us advised through the entire process. We’re very pleased with the work he did and with the great customer service at Benjamin Franklin Plumbing. We definitely will keep them in mind for any future projects.

Review 31 (2024-10-17 - Rating: 5)
I needed a quick repair to a shower cartridge. I looked on yelp put out that what I needed, but in the meantime, I had contacted Benjamin Franklin plumbing on my own from a pop-up ad advertisement on Facebook. I’m very happy I did. I got a quick response. The plumber that did my job was named Tyler Waldecker, he fixed my issue was very professional and I will be calling them for my plumbing needs. It’s very comforting to know when a plumbing repair is needed. You can find someone you can have confidence in job. Well done. I would highly recommend this service for your plumbing needs thank you .

Review 32 (2024-12-27 - Rating: 5)
Nick was a big help. He was quick, thorough, and very professional! Great price and quality service overall!

Review 33 (2024-09-13 - Rating: 5)
I couldnt be happier with the service I received from this plumbing company! They were right on time, which is rare these days. The team was incredibly professional and made sure to keep everything clean throughout the job. What really stood out was the follow-up call to check on my satisfaction with the service—such a thoughtful touch! I highly recommend them to anyone in need of reliable and professional plumbing services. 5 out of 5 stars! 🌟

Review 34 (2025-01-02 - Rating: 5)
Very pleased with the quick response from the company and willingness to get me servic ASAP! NICK explained every thing thoroughly. Disappointed he couldnt finish the job since he was so thorough.

Review 35 (2024-08-13 - Rating: 5)
Update 8/13: Cody came and installed our new toilet! He did a great job. Couldnt be happier.----------Got a same-day free estimate from Cody and I really appreciate the response time, clear communication and wealth of information I received. It really helped me figure out my home projects. I know who Ill be calling in the future if I have plumbing issues.

Review 36 (2024-10-24 - Rating: 5)
Cody was available earlier than quoted for the service and got the job done quickly and professionally. He quoted me a few different options to fit my needs and took great care in the job.

Review 37 (2024-07-18 - Rating: 5)
Cody V. did an excellent job. Friendly and efficient. I called a few places for a price quote on an issue we had for one of our toilets and Ben Franklin Plumbing was the best priced and had great flexibility in getting me an appointment quickly. Highly recommend Cory and Ben Franklin Plumbing.

Review 38 (2024-10-14 - Rating: 5)
Mile called to let me know when he would arrive. After looking over my garbage disposal and sink issues, he offered two options. He also offered a senior discount, which I really appreciated. He did a great job and left the area clean. Ill be calling your company for any future plumbing needs. Thanks!

Review 39 (2024-11-22 - Rating: 5)
Cody was very personable and professional. Made great recommendations on how to avoid needing service in the future, but we are happy to know we have someone to call again if need be!

Review 40 (2024-11-07 - Rating: 5)
Mike was great! IMO - relatively easy job but way better to have a professional do it. I appreciated the time Mike took to share his opinion on our system as a whole.

Review 41 (2024-09-16 - Rating: 5)
The two gentlemen were very friendly and very knowledgeable and very helpful. They did a great job and gave me some good advice. They went a little bit beyond what they needed to do and did a little extra for me and I appreciate that. I would hire either one of those gentlemen back anytime again they were both excellent at their job performance and the way they treated me the client.

Review 42 (2024-10-17 - Rating: 5)
I needed a hot water replaced. Cody arrived on time and was very professional. In a matter of a few hours, he finished the job, cleaned up the area and hauled away my old, rusty heater. I highly recommend this company!

Review 43 (2024-10-24 - Rating: 5)
Tyler was super punctual. He called ahead 10 min prior to checkin for the hot water heater replacement. Install looks clean and professional. He walked through standard maintenance and operations of the water heater. Most of all he helped me out with a last minute issue on a broken hose spicket valve. 5/5 * would recommend.

Review 44 (2024-08-16 - Rating: 5)
Mike was amazing. Gave me several price points to choose from to solve the problem we were having. In and out in less than 2 hours and was a delight to talk to. Please give BFP a chance. You wont regret it. I know my drains and I dont regret it.

Review 45 (2024-11-05 - Rating: 5)
Transparency is KEY! The Boyos at Ben Franklin did good by me today. Cody and Tyler were direct with their approach, and although we didn’t get quite to the Root of the issue (little joke), the guys were super informative and helpful with coming up with a potential time/cost for the fix. Kudos to BJ’s Crew!

Review 46 (2024-12-16 - Rating: 5)
Cody did a great job in fixing our leak. He was prompt, professional, and knowledgeable. Cody helped us out in an emergency situation and we are grateful.

Review 47 (2024-08-19 - Rating: 5)
This company does a very good and urgent service with very professional work. I have looked around other plumber to have a back flow test. The guy came and damaged backflow preventer and asked me to replace it. I have asked several others but they won’t do before the deadline until I found Benjamin Franklin Plumbing. The boss talked to me personally and guaranteed to do the test urgently and submit the paperwork to township the same day. This prevents the water shutoff. Every service guy is so nice and explains any question. I am so happy for their help and excellent work.

Review 48 (2024-10-31 - Rating: 5)
BFP was easy to communicate and schedule with. Cody was considerate and efficient, taking care of our small repair and talking through some other issues as well for future repairs.

Review 49 (2024-08-15 - Rating: 5)
Kevin & Evan did a great job with problem solving my Dishwasher Dilemma and their Advice was spot on. I truly appreciate the both of them. They could have charged me like some have for just coming out and taking a look to see what was wrong but they didnt. There are still nice people out here to help and not just get over on people. Thank You Kevin and Evan. God Bless you.

Review 50 (2024-08-14 - Rating: 5)
I was very impressed with this company and its workers. Cody Velthouse did a great job. He called to confirm the appt time and was exactly on time. He greeted me with my first name. Cody listened to my concerns and reassured me that he would do his best to resolve the issues. He was professional, friendly, and took care of my clogged kitchen sink in a timely manner. Thank you, I would certainly use Benjamin Franklin Plumbing again when I have plumbing needs.

Review 51 (2024-09-17 - Rating: 5)
Mike was super helpful. Definitely knows his craft also has a great personality. I would definitely work with Mike again thank you for providing such an amazing service.

Review 52 (2024-05-10 - Rating: 5)
Excellent Excellent service professional. Dave set me up with a Rheem hot water heater, said would take 2-3 hours he was done in 2. I am do glad we used BF. Dave gave us great service.

Review 53 (2024-09-23 - Rating: 5)
Got me an appt within 48 hours of calling on a Saturday. Cody was amazing and I will definitely use him again if I have problems in the future. Amazing work, thanks Cody!

Review 54 (2024-07-01 - Rating: 5)
I had a leaking outside tap and washing machine. Cody came out fixed the inside drip there and then and gave me a price on the tap. We made an appointment to have him come and have a new one installed. On the day he called to say he could come earlier. Even better!! I now have a new outside tap and I wouldn’t have known he’d been he left no mess!Cody is a huge credit to the company. Polite, respectful and does a superb job. He also smells nice!

Review 55 (2024-12-02 - Rating: 5)
Cody, Tyler the manager and even the new guy, Ben, were incredibly prompt, VERY helpful with a technical problem and the invoice was super reasonable! Five stars for sure!

Review 56 (2024-08-08 - Rating: 5)
Update: We needed some plumbing done and BFP was able to fit me in. Cody came out and was able to diagnose my issue and get started right away. He was super helpful and able to install the valve I needed. He went above and beyond installing my oven. Everything went as smooth as possible. Highly recommend.Bob was friendly and helpful setting me up with a diagnosis apt for my water heater. Tyler was able to come out and give me some options, answered all of my questions.Install apt time exceeded my expectations. Tyler and Jay came out and installed my water heater and additional option I needed. Very happy with the project, answering all my additional questions, and tidying up the space. Great customer service all around. Highly recommend.

Review 57 (2024-07-15 - Rating: 5)
This was my first experience with Benjamin Franklin Plumbing and everyone was great! Cody installed my water heater and was clean, timely, and communicated everything he did. He even took time to pet the dogs. It was nice to see the owner promptly come and helping him get the old heavy tank out from the basement!!

Review 58 (2024-10-16 - Rating: 5)
Cody Velthouse did an excellent job. Rearranged his schedule to help us out and completed it quickly. Very friendly and helpful.

Review 59 (2024-12-17 - Rating: 5)
Cody was great! Have me my options and we set up a game plan in minuets. Great company to work with!

Review 60 (2024-12-23 - Rating: 5)
Cody Velthouse came out quickly and fixed our problem. Did a great job and was fast. Definitely will call again if I have a plumbing problem.

Review 61 (2024-07-08 - Rating: 5)
Our water heater started leaking one night and Dave from Ben Franklin Plumbing was there with a new water heater in tow first thing the next morning. We had a grad party coming up within a few days of this and we truly appreciated the quick turn around. He also offered to repair our toilet while onsite and in all it was a great experience. Thank you thank you!

Review 62 (2024-09-11 - Rating: 5)
Kevin and Evan are the dynamic dual thats for sure!!! They were not only professional, but gave an honest and fair estimate for all the work that needs to be done! They even had Tyler come out to share what we would be looking at and I couldnt be happier with the service they provided!!!! Thank you guys you rock!

Review 63 (2024-10-25 - Rating: 5)
Tyler did an amazing job installing our new water heater in a surprising short amount of time!!! We will be using your company again in the near future for other plumbing issues!!

Review 64 (2024-06-27 - Rating: 5)
Cody did an excellent job! He was fast, efficient, professional and personable. He unblocked our kitchen sink in no time and gave us tips so it wont happen again. I would 100% recommend Benjamin Franklin plumbing for all your plumbing needs.

Review 65 (2024-08-01 - Rating: 5)
They scheduled me for the same day and were able to free up Cody ahead of schedule. He quickly diagnosed our issue and repaired it on the spot. Were very pleased!

Review 66 (2024-06-21 - Rating: 5)
Cody gave a call that he could come early. He came completely prepared answered my questions about my installation and got to work. He came out of this install dirty and wet. It was absolute proof he worked hard on the installation of the water heater. We were grateful that he took our old one. Tell Cody thank you. He deserves all the work he can get. Thanks Cody for your hard work. Sorry you came out dirty and wet for a job well done. Great job! 😊🙂

Review 67 (2024-10-31 - Rating: 5)
Nick was one of the best contractors I have encountered! Very efficient and knowledgeable about everything going on! I will continue to recommend him to others!!

Review 68 (2024-07-25 - Rating: 5)
Kevin responded promptly, evaluated the problems I was having, and suggested options for repair or replacement of parts for my sink and toilet. He was able to clear the sink drain completely, and replace parts to make the toilet run properly. Im very satisfied with the results!

Review 69 (2024-07-02 - Rating: 5)
Benjamin Franklin Plumbing was amazing! Tyler came in to give us a quote on replacement of our pipes, shower and sink valves, and adding in a garbage disposal. He was super helpful and took the time to explain and show us how some things worked. He explained how to check our sump pump and went above and beyond in giving us an estimate. We will definitely be using their services for our plumbing needs.

Review 70 (2024-09-09 - Rating: 5)
Cody is very efficient and does a great job! I always request him.

Review 71 (2024-07-25 - Rating: 5)
Im a return customer and Cody and team did an excellent job. Great customer service and very friendly and professional. Very knowledgeable about plumbing and getting to resolution quickly. Will call for any future plumbing needs.

Review 72 (2024-10-30 - Rating: 5)
BF scheduled our install within 24 hours, Cody showed up promptly and completed the work quickly and competently.

Review 73 (2024-08-19 - Rating: 5)
We had a sewer line back-up on a Sunday mid morning and a party of 20 coming for lunch. To our delight we had Benjamin Franklin Plumbing arrive in a timely manner and had this resolved before the party. Shoutout to Mike from BFP for his professionalism to make this review possible

Review 74 (2024-07-26 - Rating: 5)
Kevin showed up listened to my problem. He diagnosed and repaired the problem. Kevin is a very knowledgeable person and great listener. He advised upgrade possibilities in the future with no pressure at all. Great technician and company. Would highly recommend!!! Thanks Kevin

Review 75 (2024-06-16 - Rating: 5)
I recently had my water heater replaced with a Bradford White. From scheduling the appointment to completing the installation, everything was handled promptly and professionally. The pricing was fair too. Cody did an exceptional job doing the installation and representing the company. I would recommend them to anyone needing a water heater replaced or any plumbing work done.

Review 76 (2024-08-18 - Rating: 5)
I called this company for an unusual problem with my kitchen faucet. They came next day and Kevin and Evan tried different tricks to get my cold water flowing. The clog in the line was fixed which saved me from having to buy a new faucet. Good job gentlemen.

Review 77 (2024-09-24 - Rating: 5)
They were prompt, kind, and considerate. He explained everything and their quote was highly competitive. Work was completed quickly.We were impressed and would happily use this company again.

Review 78 (2024-07-22 - Rating: 5)
A big” thank you” to Benjamin Franklin Plumbing and specifically to Cody for fixing our reoccurring kitchen drain problem! Not only did Cody call requesting to arrive EARLY, upon arrival he was knowledgeable and efficient, quickly fixing the problem. Throughout the process, Cody was a great communicator, even giving us tips to prevent problems in the future. We highly recommend Benjamin Franklin Plumbing!

Review 79 (2024-09-04 - Rating: 5)
I’m a single woman and always scared of being ripped off because it’s happened so many times in the past!! :( thwir guy came out for an estimate on a well issue (which was free!) they provided a quote but suggested an alternative route that would save me time and money.to me, being able to have trust in a company is huge!! i haven’t decided if i will use them or not for this issue. however, i will definitely call them for all my future needs. integrity and honesty is so important to me!!

Review 80 (2024-08-21 - Rating: 5)
Cody and Nick were very Professional. I wish them all of the best in getting their Journeyman status. Ben Franklin Plumbing is very Professional and would use them again.

Review 81 (2024-11-18 - Rating: 5)
Super fast response. Nick and Troy arrived early, found the issue and fixed it for minimal cost. Clean, fast, and friendly service.

Review 82 (2024-06-06 - Rating: 5)
Bob was incredibly kind and responsive in getting the appointment set up. Cody, who came to do the work, was also kind and professional. He communicated effectively with me and did the work cleanly and quickly. Very satisfied and thankful for their help!

Review 83 (2024-12-20 - Rating: 5)
Cody did an excellent job he was prompt, courteous and I wouldn’t hesitate to have him back again.

Review 84 (2024-05-16 - Rating: 5)
Benjamin Franklin was able to get me an appointment within 24 hours of my request to tackle my plumbing issue. The guys arrived right on time, and communicated well before they arrived. Once here, they were courteous and professional, introducing themselves and shaking my hand, and even brought booties to cover their shoes for when inside my home! They got right down to the issue, fixed my problems, and offered to quote me for future replacements versus the repairs done today. I appreciated that, as I would use them in the future. They were in and out in about 20 minutes, and provided details of what they had done, and showed me how the issues were fixed. Amazing! 10/10 would recommend.

Review 85 (2024-06-12 - Rating: 5)
Cody did a wonderful job! He was polite, professional, clean, fixed the problem in minimal time, good communication and a fair price. I would definitely recommend Benjamin Franklin Plumbing of Grand Rapids.

Review 86 (2024-05-15 - Rating: 5)
This was our first time usingBen Franklin Plumbing Service.They are very professional, knowledgeable, kind & courteous. This was a toilet issue & will be coming back, even though our issue is solved, by our choice continuing on with their services. They were very mindful of our schedule with the fact that we are having them return. Dave was wonderful & he brought his apprentice Cody with him. Nice job guys!!Next visit- review continues-after 2nd service, by our choice mind you-Cody and Dave returned at scheduled time.These gentlemen are all that.After completion of the job at hand, you won’t even know they were there, as your area worked in/on is all nice and clean.I’m particular… “and you should meet my husband”.Another great job Cody & Dave.Thank you!Third time (May 2024) using Ben Franklin Plumbing of Grand Rapids-(Weve been changing some things out around the house)-Tyler came over and took care of us. Just like my other reviews here, we are very pleased with the professionalism, knowledge and efficiency that was given. Ive now had neighbors ask about this company as they see the truck parked in the driveway. I tell them exactly what Im stating in my review... all good and I would use them again, no question.

Review 87 (2024-10-29 - Rating: 5)
Cody inspected a leak coming from our hot water heater and replaced a part that was needed. He was friendly, explained exactly what he needed to do, and completed the repair. We’ve had Benjamin Franklin Plumbing to our house several times now and I’ve been impressed with their integrity, reliability, pricing, and quality of work.

Review 88 (2024-04-26 - Rating: 5)
Im grateful for having received a recommendation for BF plumbing! Bob got me setup with an appointment and was able to answer all of my initial questions. Tyler came out to look at exactly what needed to be done and provided a reasonable quote. On the day of the repair he was on time and finished the job with the help of David and Cody, an apprentice. Im glad to see they are training guys as they expand their business. Thanks for the awesome work! Well be sure to go with you in the future.

Review 89 (2024-06-17 - Rating: 5)
Tyler was extremely helpful and patient, taking the time to walk me through his process. He was completely open and honest with me throughout the entire visit and never hesitated to explain things. Looking forward to working with this company again in the future! Thank you!

Review 90 (2024-10-28 - Rating: 5)
They responded right away and got me in the schedule very quickly. Tyler found a quick fix and was informative and helpful. A+

Review 91 (2024-08-09 - Rating: 5)
Kevin did an amazing job. He was fast, efficient and explained everything to me. I would definitely use Benjamin Franklin again for my plumbing needs.

Review 92 (2024-04-11 - Rating: 5)
Jay fixed my issue about a month ago quickly and at a very reasonable price, but I knew it was a temporary fix due to my 70 year old pipes. I was pleasantly surprised the clean out lasted so long, especially with a toddler complicating things. When it was time to replace everything, I had to call them, and I was not disappointed. I’m no stranger to plumbing issues but am new to the area, and as any homeowner knows, the quality and price of plumbing varies so much. I could not be more happy I found Jay at Benjamin Franklin. I will never use another plumber!

Review 93 (2024-06-16 - Rating: 5)
I had a leak under my tenant’s kitchen sink, from the spray hose. They were able to come out same day and repair it for me! Excellent service! Very kind and respectful! Would definitely use again 5 stars all around!

Review 94 (2024-09-13 - Rating: 5)
Cody and Nick were on time, pleasant and very willing to accommodate the my scheduling needs. Problem solved! I highly recommend!

Review 95 (2024-06-19 - Rating: 5)
Great experience! Water softener failed and needed time sensitive expertise. Tyler came same day and installed a new one for us. Great customer service. Affordable. Would call again for future needs!

Review 96 (2024-07-22 - Rating: 5)
I was impressed with the fast response to my plumbing issue. Great work getting the job done, thanks to the service technician, Cody! Fixed my garbage disposal very quickly!

Review 97 (2024-06-10 - Rating: 5)
Benjamin Franklin Plumbing did an outstanding job!!! The installation specialist Cody was amazing, very professional, personable, and great quality of work!!! I would definitely use Benjamin Franklin Plumbing again and recommend them to anyone.

Review 98 (2024-05-06 - Rating: 5)
Quick, prompt communication and service. I would highly recommend them and use them again! We had our kitchen drain clogged, which they fixed the same day. They also provided a timely estimate for another future project while they were at our home.

Review 99 (2025-01-08 - Rating: 5)
Very Professional, Respectful and Kind. Appreciate the service and time spent! I recommend these guys!

Review 100 (2024-04-30 - Rating: 5)
From making the first call and talking with Bob to the on-time arrival of Dave and Cody, everything went almost perfectly! Bob whom I believe to be the owner was VERY straight forward about pricing and even helped in that regard. They came to a clogged drain and had to actually pull a toilet in the basement, as my home doesnt have a clean out as most basements do. This was done quickly and followed by them scoping my pipes underneath the home (which ended up clearing the soft clog) as well as to where it meets the main sewer at the street. Very informative the entire way and explained everything in detail. They even showed me trouble areas and told me that I should be fine, although I thought that service was included with my estimate... All in all I would recommend and there was no pressure trying to upsell. I am on a tight budget and they took care of the main issue and I believe the pricing to be fairly affordable. I will definitely have them back out to get them to de-scale my pipes and they told me my account would be notated so that I wasnt charged anything above and beyond what we had discussed. Overall great company and very down to earth people!

Review 101 (2024-01-29 - Rating: 5)
I contacted them to come out to my place of work so this was a commercial job request. Bob was very professional on the call and got us in their schedule right away. Don and Cody came out and diagnosed the problem immediately, left to get the parts that were needed and came right back and installed them.Both were very nice and knowledgeable, quick and knew what they were doing. I will definitely recommend them and will use them again for future needs!

Review 102 (2024-08-15 - Rating: 5)
Cody and Nick came out and fixed a very clogged sink. They were very nice, professional, and went the extra mile. I would use them again.

Review 103 (2024-04-17 - Rating: 5)
Fantastic company !I had an emergency with my toilet leaking from the valve.I called after hours and Tyler W.Answered the phone quickly I told him what was going on and he told me the price upfront for an after hours emergency and gave me an estimate for repair.I feel so bad because I believe I called him from home and he was about an hr and a half away from my location 🙃He showed up with in the time he said he would. He had all the supplies needed on the work truck. He was very respectful and polite.Wonderful gentleman. I will definitely recommend this company and I will use this company for future plumbing repairs.(Update) Tyler came out today 4-17-24 and got my hot water relit after another company couldnt do it.Recommend!!!!!!!!Great job Tyler.

Review 104 (2024-05-20 - Rating: 5)
Cody and Dave did an excellent job helping with our garbage disposal. They were extremely prompt, professional, offered great education and recommendations, and Im very pleased with their work. I would definitely call them again.

Review 105 (2024-06-11 - Rating: 5)
Had them out to replace old cast iron drain lines. They were honest, professional, and easy to work with. Tyler provided a few different solutions and worked with us to come up with the best choice for the situation. Would recommend and will call them for any future plumbing needs!

Review 106 (2024-07-19 - Rating: 5)
Evan and Kevin were the most kind, thoughtful, INFORMATIVE, professionals I have worked with in a long time! I will definitely use Benjamin Franklin for any upcoming plumbing needs!

Review 107 (2024-08-05 - Rating: 5)
Plumber was on time, friendly, helpful and affordable. Will call again, will recomend.Edit: I have used them as my go-to plumber once again. Kevin is great, very helpful. He needs a raise.

Review 108 (2024-07-10 - Rating: 5)
Couldnt say enough great things about Benjamin Franklin Plumbing. Tyler & Evan were amazing techs.They came out for an estimate, rearrange their schedules and completed all work on the same day.Highly recommend!!!!!

Review 109 (2024-11-27 - Rating: 5)
Excellent service. Mike was very professional, knowledgeable and fulfilled the scope of work without any issues!

Review 110 (2024-05-28 - Rating: 5)
Cody V. & Dustin did a fantastic job fixing my gas line so my new stove could by hooked up. They were fast, knowledgeable, and friendly. I will be using this company for all future home improvement issues.

Review 111 (2024-04-17 - Rating: 5)
Dave came out and was absolutely amazing! He was so helpful and so kind to us! He explained the problem we were having and why, and then he explained exactly what the repair would look like! I know who to call next time I have any problems plumbing issues!

Review 112 (2024-05-07 - Rating: 5)
Amazing service. We were not sure who to go with for a fair price. They gave us the chance to talk to other contractors and were willing to even meet us that same day. Just the customer service alone made us cancel the other quotes. Something felt right. They were professional and got it done the same day. The next day the light on the tank was beeping and they came right out immediately after calling and fixed the issue (just something simple). We have had hot water for over two months with NO problems and it didnt brake the bank.

Review 113 (2024-05-01 - Rating: 5)
Just had a great experience with Cody of Benjamin Franklin Plumbing of Grand Rapids. He and his coworker were very professional and I was pleased with my overall experience. I wish there were more service technicians like them.

Review 114 (2024-05-09 - Rating: 5)
We called Benjamin Franklin for our water heater replacement - they were here within an HOUR. The work Cody put in was second to none. He was personable, knowledgable and funny! We will recommend BF to everyone we know! And the price - NEVER go to a big box store for what you need - these guys are 100%THANK YOU!!!

Review 115 (2024-04-11 - Rating: 5)
Jay was very competent and communicated the information i needed to prevent future problems. Jay was more than fair in the billing. I was impressed with this company. Honesty, quick response time, on time appointment time and follow-up was excellent. I will definitely recommend this company and will use them if I have other plumbing problems.

Review 116 (2024-11-05 - Rating: 5)
Once again, Benjim Plumbing exceeded my expectations. While few people enjoy having to call a plumber, whenever I need plumbing services, I always choose Benjamin. Cody Velthouse was the epitome of professionalism, living up to the high standards of the Benjamin Plumbing family. He even shared some helpful tips for preventative plumbing maintenance. Thank you, Benjamin Franklin!

Review 117 (2024-02-23 - Rating: 5)
David came out within the hour that I had called on a Friday afternoon. Gave me the quote and confirmed I was okay with pricing before proceeding. Was in and out in an hour and gave me the additional reassurance I needed before he left. I’d highly recommend their service to anyone looking for a plumber.

Review 118 (2024-11-14 - Rating: 5)
He was more than on time and that was great. He was very efficient and the work I requested was complete.

Review 119 (2024-07-15 - Rating: 5)
Came on time, listened to my input and went to work. Garbage disposal removed, Cody made sure everything was in good working order before declaring the job completed. Thanks.

Review 120 (2024-08-16 - Rating: 5)
Excellent customer service! Prompt and professional! Super polite and explains everything they are doing. Great company I would highly recommend!

Review 121 (2024-06-05 - Rating: 5)
Was great. Helped with not only my faucet on my bathtub but repaired my toilet at the same time. They are looking for a faucet to replace the old one on my tub.The company is always willing to work with you.Nice and willing to go the extra mile.Thanks guys.

Review 122 (2023-12-31 - Rating: 5)
Bob was extremely helpful and responsive. Communication with us was excellent. The technician Jay arrived within the prearranged time and let us know prior to his arrival. Jay was very pleasant and polite while also being knowledgeable. Took care of the problem and cleaned up after he was finished. Would definitely recommend this company.We had a follow up issue several days after the first visit. A New Year’s Eve visit, as unbelievable as that sounds, just hours after we requested help, resolved the problem. Can’t say enough about the responsiveness of this company. Thanks to Jay for taking such great care of us!

Review 123 (2024-02-20 - Rating: 5)
Outstanding company! Very high-quality, exceptional service, reasonably priced, super friendly people too. The area was nice & clean too after all their work was completed. They were here quickly, addressed the issue, explained everything very thoroughly, & fixed fast.Benjamin Franklin Plumbing is great & Id recommend them to absolutely anyone that is in need for all their plumbing needs!

Review 124 (2024-02-19 - Rating: 5)
Awesome company. I contacted them & they sent David out right away. He told me exactly what the problem was & fixed it within seconds. I feel so relieved & would recommend them to anyone with all their plumbing needs!!!! I did contact a different company & was charged just for them coming and telling me how much it would be without doing anything. So I contacted Benjamin Franklin Plumbing & David made sure it was taken care of. This company is phenomenal!!!!

Review 125 (2024-09-13 - Rating: 5)
Free estimate, good price, quality toilet and very friendly and professional staff. I will use them again for all my future plumbing needs.

Review 126 (2024-05-28 - Rating: 5)
I telephoned this morning about my leaky garbage disposal. In just three hours, Dustin and Cody responded, and replaced my Insinkerator with another. Service was very fast, friendly, and competitive. Thanks so much for your knowledgeable solution. A++++

Review 127 (2024-05-01 - Rating: 5)
Title: Excellent Plumbing Check by CodyReview:Cody did a fantastic job checking for plumbing leaks in the attic. He was thorough, friendly, and kept me informed every step of the way. Highly recommend Cody for any plumbing needs!

Review 128 (2024-01-30 - Rating: 5)
Don and Cody were very friendly, personable and punctual. They communicated/explained everything very well. Their work ethics were exceptional. They exhibited compatibility throughout the whole job, especially in the challenges. We are very pleased with their performance in representing Benjamin Franklin Plumbing of Grand Rapids and highly recommend them.

Review 129 (2024-04-18 - Rating: 5)
Cody and Tyler did a great job evaluating and estimating water heater options for me. Great guys - great companyTyler came back and installed the hot water heater - its beautiful and works amazing! Highly recommend!!

Review 130 (2024-08-20 - Rating: 5)
Cody was very friendly and professional keep me informed throughout the job. He didnt charge me for watching.😀

Review 131 (2023-12-29 - Rating: 5)
Great experience from start to finish! Honestly cant say enough. knowledgeable, efficient, kind and fair with pricing. The young man that came out and took care of our issue was amazing, Cody will be our go to guy for any plumbing issues! Not to mention they got us in before the holiday weekend! Thank you so much!!

Review 132 (2024-06-13 - Rating: 5)
Cody did a great job. He was straight forward and I didnt feel pressured. I would recommend Cody to anyone looking for good quality plumbing work!

Review 133 (2024-06-10 - Rating: 5)
I woke up to water gushing from a busted well tank in our basement. I called Benjamin Franklin at 7:30 a.m., and by 10:30 a.m. I had a new well tank installed. Benjamin Franklin called a restoration company for me to help dry out the concrete floor and the carpet in the basement. All of the guys, including Tyler, who worked on our plumbing emergency were kind and efficient. I would highly recommend Benjamin Franklin.

Review 134 (2024-03-20 - Rating: 5)
I had a drain issue and Benjamin Franklin Plumbing was able to respond quickly. Jay arrived at my house, was extremely polite, and fixed the issue quickly. They were also very affordable. I will contact them again should I have any additional plumbing needs!

Review 135 (2024-07-29 - Rating: 5)
Cody called and came early. Diagnosed the leaky sink shutoffs and finished in no time . Even offered to put things back under the sink pleasant young man !

Review 136 (2024-09-13 - Rating: 5)
Kevin was extremely friendly, knowledgeable, and efficient for a tricky project and did a nice job. I highly recommend! Thank you!

Review 137 (2024-04-26 - Rating: 5)
We recently had to replace our old water heater. The guys at Benjamin Franklin were knowledgeable, friendly, and prompt. They answered all of my questions and were happy to go out of their way to make sure everything was perfect. Highly recommend!

Review 138 (2024-12-11 - Rating: 5)
Very good the best next day service low-cost very nice service man and job done well thank you much SJ

Review 139 (2024-11-14 - Rating: 5)
Professional and didn’t try to oversell anything. Just laid out our options. Will call again if we run into any other problems.

Review 140 (2024-05-10 - Rating: 5)
We have had ongoing issues with the plumbing in our master bath. We called a few different plumbers and Ben Franklin are the only ones to have correctly diagnosed the problem. They’ve also been very good in working with us on pricing. Would recommend them every time!

Review 141 (2024-03-08 - Rating: 5)
Tyler from Benjamin Franklin Plumbing provided all the information on the spot and knew exactly what was wrong and how to remedy the issue. He also worked so efficiently that it was fixed quickly and he had parts on hand. Very professional. Very personable. Will be my first choice for any of my plumbing needs from here on out.

Review 142 (2024-10-19 - Rating: 5)
Unfortunately, the actual problem was the city main instead of my pipes, but he diagnosed it and helped me get the city out to fix the problem. Overall no complaints.

Review 143 (2024-12-20 - Rating: 5)
If you need any plumbing help contact Benjamin Franklin. They are Timely, efficient, polite, helpful and informative!

Review 144 (2024-05-09 - Rating: 5)
Hey all! Just got a new hot water heater from Benjamin Franklin Plumbing. Let me tell what a fantastic experience. Bob the owner was just fantastic. Helped me with everything, answered all my questions and best of all he listened to me. Earlier in the day we had a previous install scheduled from a Big Box store and they tried to upsell everything and I said, NOPE! So I was referred Benjamin Franklin Plumbing. I called Bob explained the situation and he had his technicians over and installing a new hot water heater for us within an hour. Just fantastic service!!!Cody Velthouse and Dave VanRee (Our on-site Plumbers) were just fantastic, explained everything they were going to do, and let me tell you... Fast, Clean, Knowledgable and just super friendly. If it was a nice day I would have cooked them a meal on the grill and a few beers.If you are in the Greater Grand Rapids area... Look no further! Call Bob and it will be you last stop.Thanks again to all of you at Benjamin Franklin Plumbers of Grand Rapids. You made our day!

Review 145 (2024-12-30 - Rating: 5)
Cody was on time and efficient. Highly recommend!

Review 146 (2024-11-04 - Rating: 5)
Mike was very nice and I Appreciate the great job he did.

Review 147 (2024-06-19 - Rating: 5)
Quick turnaround for an appointment, on time (ahead of schedule actually), friendly, fair, thorough and knowledgeable. Great service all around! Will recommend to others.

Review 148 (2024-05-06 - Rating: 5)
Caleb was quick to diagnose the toilet problem, removed old toilet put together the new one snaked trap and installed. Great job with a great company. Highly recommend.

Review 149 (2024-03-07 - Rating: 5)
David and Jay both did a top job on replacing all the galvanized water lines in my house with Pex A. Friendly, competent and doing a quality install job and cleanup afterwards. It was like having your best friends coming to your house to work with you on this job. I would highly recommend them. Next time I need plumbing work I know who to call! Best price of the 3 estimates I got as well.

Review 150 (2024-08-08 - Rating: 5)
Cody was excellent, skilled and so kind and respectful.A pleasure to work with!

Review 151 (2024-07-16 - Rating: 5)
Technician was very prompt, completed the job and also cleaned up something that was quite dirty. Educated us on what to do if we experience a further problem

Review 152 (2024-05-06 - Rating: 5)
Cant say enough about Benjamin Franklin plumbing, they have now succesfully completed multiple projects in our home. Cody came to our home today for the 2nd time and once again provided exceptional service. Very nice to see Cody go from Apprentice to working on his own and speaks volumes about the opportunities that Benjamin Frankin provides its personnel

Review 153 (2024-09-20 - Rating: 5)
Nick was great! He explained everything well and was very efficient.

Review 154 (2024-11-08 - Rating: 5)
Don and his team were fantastic. They explained all my options before performing any fixes. They helped me think through the best ways to save money while investing in my house for the long term. They were clean and kind. Weve had no issues with the plumbing since they came. Everything has worked perfectly. Highly recommended!

Review 155 (2024-12-17 - Rating: 5)
Awesome job guys here the same day in the winter Much appreciated highly recommend it!!

Review 156 (2024-02-27 - Rating: 5)
Quick, friendly, professional service. Technician arrived on time and was pleasant. He communicated the problem in easy to understand terms and explained my options and pricing. I will use them again for my next plumbing need!

Review 157 (2023-09-19 - Rating: 5)
My husband unexpectedly went home to the Lord in July. Then in August my main line backed up into the basement. My beloved always handled all this kind of stuff, so I didnt know who he used or would use so I Googled. After checking out several websites, I think the thing that caught my attention, and I really appreciated was that there team was diverse! That blessed me. My husband was big on skilled trades being taught to young men especially young men of color. And its important to me to see diversity in all businesses. Anyways, their guys came out Don and Cody and they were wonderful. I shared about my beloved and they were just so kind and thoughtful. They did a fabulous job, so neat, and considerate and even replaced an outdoor spigot that was on my beloveds spring To Do list, that he never got to. Thank you Benjamin Franklin crew. A job well done, professional, kind and compassionate.

Review 158 (2023-12-21 - Rating: 5)
They were very professional. They took my call last minute. They waived the inspection fee for me. I had two issues one of them they were able to resolve in my upstairs restroom. The second one they could not because it was a Grand Rapids water and sewer issue. As they were taking care of the upstairs restroom, Grand Rapids showed up and they went further to have conversations with Grand Rapids and they were able to help a customer that they couldn’t help out before.They went out of their way to help me and a previous customer that they couldn’t by talking to Grand Rapids city this shows me that they truly care about the customer.

Review 159 (2024-09-30 - Rating: 5)
Cody did an excellent job with his professionalism and his knowledge of my plumbing concern.Call them for your plumbing events

Review 160 (2023-12-12 - Rating: 5)
Don Kinsey and his crew from Benjamin Franklin plumbing did a wonderful job!!! What a nice group of men! They were soooo knowledgeable! They installed my new faucet and fixed many other things that needed repair. Thanks so much! I would certainly recommend Benjamin Franklin plumbing in Grand Rapids.

Review 161 (2024-11-25 - Rating: 5)
They came quickly and were affordable. Cody was patient and calming when trying to figure out root cause issues. Cody was informative, helpful and was promptly. So grateful that he was able to get me in even on a holiday week to replace two toilets!

Review 162 (2024-09-12 - Rating: 5)
Keven and Even did a superb job for us. Very courteous and tidy.

Review 163 (2024-02-28 - Rating: 5)
I had a main sewer line blocked by roots David came out and took care of it he was fast and efficient! .. I found Ben Franklin to be very reasonably priced will definitely use them again if I have any issues in the future and would highly recommend them .. 10 out of 10

Review 164 (2024-07-30 - Rating: 5)
Cody was great fixed my problem quickly and correctly. Friendly service from start to finish.

Review 165 (2024-04-15 - Rating: 4)
Had a clogged toilet and Trey fixed it quickly, efficiently and provided friendly, patient service. He was also able to identify another issue that we will be fixing soon. Great service. Thanks Troy.Chris & Joy James

Review 166 (2024-01-29 - Rating: 5)
Jay did an exceptional job on the drain issue that I was experiencing. He was very professional and friendly while working at my house. I will definitely be using Benjamin Franklin Plumbing for all of my plumbing needs due to my experience with Jay. Highly recommend!

Review 167 (2023-09-28 - Rating: 5)
The guys were amazing at their job and super nice. I will definitely use their services in the future. 100% recommend you do the same. Also Bob at the office was the most helpful and informative about what we needed. Give him a call and say hello. Thanks again everyone at Benjamin Franklin plumbing.

Review 168 (2024-04-22 - Rating: 5)
Dave and Cody were professional, friendly and knowledgeable. They fixed our plumbing issue and improved the efficiency of our kitchen drain! Nice work!

Review 169 (2023-12-18 - Rating: 5)
Recommend BF Plumbing. Had a leaking kitchen faucet. Called at 8:30. The tech was at my house before 10:00. Friendly, courteous, worked quickly and efficiently. Price was reasonable.

Review 170 (2023-11-30 - Rating: 5)
Wonderful experience dealing with Benjamin Franklin Plumbing!Very through and informative throughout the initial and follow up service call.Certainly will be my first go to on any future plumbing issues!

Review 171 (2024-03-13 - Rating: 5)
I wholeheartedly recommend Benjamin Franklin Plumbing for any plumbing-related services. Whether its routine maintenance, repairs, or more extensive projects, Benjamin Franklin consistently delivers top-notch results. It has been a pleasure working with them, and I look forward to continued collaborations in the future.

Review 172 (2024-03-21 - Rating: 5)
Great company with very friendly staff. I had an issue and they were able to come diagnose it quickly and for a fair price. Very good customer service both over the phone and in person. Dave was great!

Review 173 (2024-04-17 - Rating: 5)
I was under the impression for a year after buying my house that I have a major root problem as I had some flooding when I first moved into my home. I did root treatment two more times in that year to help alleviate my root problem and had a major flooding again last night. I called BFP and talked with a Bob who was extremely helpful and was transparent about pricing for certain services. He recommended starting the a rotorooter and scheduled me asap.Dave and Cody came out and threw me through a loop when they said they didnt think i didnt have roots. I had a major flooding in my basement, and had been up all night shopvacing water on 20-30 minute intervals. They explained I have no trees near where my pipe runs and that its incredibly unlikely that i would have such roots as my blockage issue. They ran a machine and found nothing. Did some more investigation and turns out my backage was a city problem and I was an unfortunate first line of defense.Anyway, my story aside. Dave and Cody were thorough and explained things to me as they went so I could understand the whole process. I would highly recommend Benjamin Franklin Plumbing to anyone.

Review 174 (2024-07-26 - Rating: 5)
Quick, up front quote and prompt repair. Cody kept me informed with the progress every step of the way.

Review 175 (2024-01-23 - Rating: 5)
I highly recommend Ben Franklin Plumbing of Grand Rapids. They have assisted us with several emergency plumbing needs for our restoration customers. Quick, quality and professional service each time. Easy to work with as well.

Review 176 (2024-02-20 - Rating: 5)
Very professional and punctual, David was accepting of my dogs that acted like hooligans because there was someone new at the house. He was respectful of my home, time and budget - couldnt have asked for better service!

Review 177 (2024-08-31 - Rating: 5)
Mike did an excellent job and resolved the issue quickly. Would definitely recommend.

Review 178 (2024-04-01 - Rating: 5)
Jay showed up ready and proved to be experienced. He did a great job explaining options and got the job done quick. He was also very respectful and respectable.

Review 179 (2023-08-08 - Rating: 5)
Bob, Don and their crew were amazing. Everyone made sure I knew what was going on and what I needed. Don even let me know something they originally thought I needed wasn’t necessary! Clear, honest, quick and clean. Can’t ask for much more. Thanks for the water heater, sump pump and fixes! They are our new plumbers of choice!

Review 180 (2024-07-26 - Rating: 5)
Great experience! Kevin was super efficient, took time to educate, and friendly.

Review 181 (2024-10-04 - Rating: 5)
Cody was professional, friendly, and knowledgeable. I highly recommend!

Review 182 (2024-04-30 - Rating: 5)
Tyler just installed a new toilet for me and he was great! It took him no time at all and he was very thorough. I would highly recommend them!

Review 183 (2024-09-10 - Rating: 5)
Kevin and Evan were great. Would fully recommend the dynamic duo.

Review 184 (2024-06-24 - Rating: 5)
Cody what a great job you did. Love the water pressure and the installment plus clean up was nothing less than great....Thank you for you service.....

Review 185 (2023-08-10 - Rating: 5)
A+ plus rating for this exceptional plumbing team! Our technician Don ordered and installed a new bar sink for us and we could not be more pleased. On time, very responsive and professional. We finally found a plumbing service in our area that we can rely on. Highly recommend!!!

Review 186 (2024-03-01 - Rating: 5)
I have had two projects completed by Benjamin Franklin GR and are thrilled with the work! Communication was great, pricing and time quotes were spot on, and the team was friendly and informative!

Review 187 (2024-08-01 - Rating: 4)
Cody was on time to the appointment and was really efficient in fixing our garbage disposal!

Review 188 (2024-05-14 - Rating: 5)
Fantastic ! We will deffinatly be saving his Business card. We are very happy with the service we received. You will be getting a call from us , if and when we need your services again. Thank you so very much.

Review 189 (2023-10-17 - Rating: 5)
Don and Cody arrived on time, were personable and professional, and repaired my plumbing problem in a matter of minutes. They even took away the broken waste disposal unit for recycling. I would highly recommend Benjamin Franklin Plumbing.

Review 190 (2024-12-07 - Rating: 5)
Mike came out and was courteous and professional. He got right to work and took care of the problem quickly and efficiently. I was very happy with the service. Was a very nice guy and explained the problem and hopefully we will not have the issue again.

Review 191 (2024-03-26 - Rating: 5)
Cody is always very professional and efficient when it comes to his work. He’s a very friendly guy and so was his partner who was training today.

Review 192 (2024-05-30 - Rating: 5)
Cody did an Amazing job with the work at my house, did I say Amazing? Absolutely OUTSTANDING JOB!! He nailed it. Thank-you Cody!!!!

Review 193 (2023-10-03 - Rating: 5)
I was super happy with the tech who installed the dishwasher. He was very punctual and polite and did a great job. I would have absolutely no problem using him again or recommending Benjamin Franklin plumbing.

Review 194 (2024-05-15 - Rating: 5)
Tyler was great! Friendly and knowledgeable!Will definitely only use Benjamin Franklin Plumbing for any plumbing jobs in the future. Thank you!

Review 195 (2024-06-12 - Rating: 5)
Cody was very professional and took the time to explain the problem, and made the repair in a timely manner . We will definitely be using Benjamin Franklin plumbing again