Master Plumbing & Mechanical, Inc.

Located in Gaithersburg, Maryland

Address: 8051 Cessna Ave suite 188, Gaithersburg, MD 20879, United States

Phone: +1 301-650-9100

Rating: 4.3

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Comments

Review 1 (2024-11-27 - Rating: 5)
At the recommendation of both my home inspector and grill installer, I sought to have my gas lines inspected to ensure that everything was connected in a safe, professional manner, and I saw that Master Plumbing was highly rated on Washington Consumer Checkbook.This morning, Fred came to my home to provide both a visual inspection of the gas lines as well as official tests for gas leaks, and he confirmed that the gas lines were running safely and properly all around my home -- including the lines to the heating system, water heater, dryer, and new gas grill. Subsequently, he confirmed that these inspections will not need to be repeated on a yearly basis, but only if and when there is evidence of a possible leak.Fred really stands out for his professional demeanor, his clear, simple explanations, and the trust and confidence that he inspires in his work. Im very glad I reached out to them for assistance, and I now enjoy a greater sense of peace of mind from his having conducted this inspection. Im grateful for his work, and I would enthusiastically hire them again.

Review 2 (2024-06-11 - Rating: 5)
Master Plumbing & Mechanical sent Technician Billy to replace several corroded unions, pipe sections and a failed water pressure regulator valve serving our input water system and water meter. Billy is an OUTSTANDING plumber and a really good communicator. He evaluated how our Water system was functioning and found a serious over pressure coming the pressure regulator— and explained the needed repairs to correct the problem. He did a fabulous job in implementing the required repairs. When that problem was fixed , he also replaced the water filters in our three stage , whole house water filtering system-. Another job very well done. We love Master Plumbing & Mechanical and their superb Technician, Billy! We highly recommend this company to make any plumbing repairs you need! Pete Bracken

Review 3 (2024-02-19 - Rating: 5)
Master Plumbing has been to my house twice now, and Im already a diehard fan. Steve is on-time, covers his shoes to make sure no dirt is tracked in the house, and neat as a pin. Also efficient and highly professional. On the second visit, he was able to determine that a faucet he installed was faulty. He promptly bought another one and did not charge a cent for the visit, new faucet or work. I very much appreciate his honesty and fine work.

Review 4 (2024-04-13 - Rating: 5)
I found Master on the AO Smith and State Water Heater website, and theyve been a pleasure to work with. The whole process with Master was great. Elizabeth worked some magic to get me on the schedule quickly; Fred gave me a quote via email and guided me to a good solution without trying to sell me anything extra; and Kevin and the installation crew were great. In a week, I went from a leaking, 15-year old water heater to a new heat pump water heater. Thanks!

Review 5 (2022-06-22 - Rating: 5)
Very pleased with the work done. I called them to replace two hose bibs/outdoor spigots. They were pleasant on the phone and scheduled me quickly. They charged a fair price and the two plumbers were extremely thorough in fixing the issue. They took their time to explain my options and walk me through the pros and cons of each.

Review 6 (2023-03-14 - Rating: 5)
The scheduler, Elizabeth, and the technician Kevin, couldnt have been more helpful. Kevin arrived on time, quoted the price for the job and completed the repair. He was very organized, professional, worked with drop cloths and shoe coverings. Very pleased with the ease of scheduling, the technician arriving on time, the quality of the work and the cost.

Review 7 (2023-06-20 - Rating: 5)
Theyve been great every time Ive needed a plumber- reliable, friendly, very reasonably priced, and on more than one occasion, Kevin in particular has gone above and beyond. I suggested my parents use him as well and they were very complimentary, which is rare for them.

Review 8 (2021-01-27 - Rating: 5)
We purchased a new hot water heater from a plumber who doesnt service what he sells. I did not know that at he time, my bad. In searching for an authorized AO Smith Plumber, I came across Master Plumbing and Mechanical. They were awesome, showing me how to get the service call covered by my AO Smith warranty, coming out quickly even though they didnt do the install. And once the part needed was received, they were out almost immediately. Jack was our guy, he was timely, polite, professional. I will refer Master Plumbing to others every chance I get.

Review 9 (2023-03-24 - Rating: 5)
Im not one to post comments but Billy did a great job with everything (I had a list of six plumbing issues around the house). Its difficult to find people who are willing to do high-caliber work and not charge a fortune. Ill definitely be calling them again and referring them to others.

Review 10 (2013-06-10 - Rating: 5)
We had a team from Master Plumbing inspect our home for problems with water pressure and a water hammer. They arrived timely, gave us a thorough assessment and advised us on a reasonable and economical solution to the problem, without pushing us to do the work with them. Very honest, pleasant to work with and highly recommended.

Review 11 (2021-06-04 - Rating: 5)
Master plumbing is a fantastic, reliable plumbing service. We have done extensive work with them, including on our radiator systems, drains, toilets, faucets, and water heater. They are one of the only shops I know of that actually do the work themselves (ie, done by their master plumbers). They are highly knowledgeable and thorough.

Review 12 (2016-10-11 - Rating: 5)
Kevin was polite and friendly. He also let me know about other issues that did not involve the need of a plumber and showed me how to adjust the temperature on the hot water heater because it was a apparently set to scalding. And while I feel foolish for not bothering to think of and check on these things I am happy that it was pointed out to me in a very courteous way. He also was polite in listening to the jabbering of a new stay at home mom desperate for adult contact. As well as warning me about the future potential dangers and how to avoid them if I decided to add shelves in the area. I would definitely use them again. Thank you master plumbing and Kevin.

Review 13 (2023-03-14 - Rating: 5)
Always professional, knowledgeable, helpful and very responsive. They arrive on time, and when they leave the job is done! I highly recommend Master Plumbing for your plumbing needs!

Review 14 (2016-07-08 - Rating: 5)
Called them to install a new faucet, and asked them to also install a cold water filter. First, they didnt charge me for the filter installation. Second, when the new faucet started leaking due to a manufacturer defect, they advised me to call the manufacturer to obtain a free new cartridge-instead of charging me for the cartridge.

Review 15 (2021-01-19 - Rating: 5)
This is a GREAT company! Jack came over unclogged the shower/tub drain and was out in a blink of an eye. Great Service - Will use their service for our future plumbing needs.

Review 16 (2018-09-19 - Rating: 5)
Just want to give Master Plumbing and Mechanical a BIG two-thumbs up. Been taking care of my home for over 15 years and have always provided quality service. Thank you Billy, Joe, Fred and technicians!!

Review 17 (2017-02-28 - Rating: 5)
I have used Master Plumbers twice and both times the problem was solved quickly and the plumbers were pleasant and honest about how much time work would take and what costs I could expect.

Review 18 (2024-03-21 - Rating: 5)
I was referred to Master Plumbing and Mechanical by a neighbor and couldn’t have asked for a better experience! Kevin was not only prompt, friendly and courteous but he was respectful of my home (covering his shoes), extremely knowledgeable and instantly identified the problem. He explained everything he was doing and answered all of my questions. He really took the time and care to ensure my comfort and satisfaction. I was so happy with this referral, I plan on telling everyone I know about them!

Review 19 (2018-01-10 - Rating: 5)
Excellent company. Helped us out immensely with burst water pipes. Professional and proficient, highly recommended.

Review 20 (2017-11-09 - Rating: 5)
Excellent services provided for bathroom remodeling project. Great value and follow up provided to ensure complete satisfaction of job.

Review 21 (2017-08-15 - Rating: 5)
They do fantastic work - New water heater installed a few months back and everything was perfect. Couldnt be more pleased.

Review 22 (2023-03-28 - Rating: 5)
Always can count on reliable, professional and responsible service from Master Plumbing.

Review 23 (2019-04-19 - Rating: 5)
Awesome group of plumbers to work with. I wanted to get a gas water heater and hvac up to code that was put in by a previous contractor. It was hard to find a master plumber who would get a permit for work done by a previous contractor. Master Plumber not only educated me regarding safety with gas appliances but made outstanding changes to my system to ensure my homes and familys safety as well as ensure that my appliances were able to get their needed permits.All of the workers involved were highly personable and trust worthy as well as being a nice group of people. Adrian attention to detail is amazing. I actually at times go downstairs to see the work that Adrian did; it looks so nice and professional that I consider it artwork! Their prices are very reasonable also which is another plus!