Stark Services
Located in Fort worth, Texas
Address: 2725 Basswood Blvd Suite #241, Fort Worth, TX 76131, United States
Phone: +1 817-633-2665
Rating: 4.8
Services
- Language assistance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-12-13 - Rating: 5)
Lance & Jose are very professional and knowledgeable about their job. We called Stark Services because of great reviews as we needed duct service and to check anything else needs to be done in our unit since we moved in our house. Although we didnt get our unit service due to how it was installed,we do love the honesty and integrity of both of them .Definitely will recommend and will be using them in our future place. Thank yall again for taking the time, and we greatly appreciate you both! -
Review 2 (2024-11-25 - Rating: 5)
Another fantastic visit from the team at Stark - this time Jason and Jose took care of our issue very quickly and efficiently and got us back to normal - perfect timing with the fall weather finally here and the heater needed with family coming over for Thanksgiving this week!I really appreciated how Jason took the time to explain in easy to understand terms the different tests he was performing to identify the issue, then what parts were needed and why, and finally recapping what they fixed and how we can use some advanced settings on our smart thermostat to get even more efficiency out of the setup and save money on energy bills. An all around good experience. -
Review 3 (2025-01-02 - Rating: 5)
Honest good people, Lance came out with Jose and they were just incredibly kind and respectful. I’m always weary of letting people in my house especially when needing this kind of work but they just went above and beyond to help me feel secure and like they truly cared to help me find a solution. We are needing a new thermostat and Lance did a wonderful job at checking off all his t’s on my unit to give me options. Incredible team these two. They will be our go to HVAC service men! Thank you for everything! -
Review 4 (2024-11-29 - Rating: 5)
David and Lance were exceptional today! They were not only professional and efficient but also incredibly respectful and attentive to my needs. They took the time to explain everything and made sure the work was done perfectly. I truly appreciate their hard work and positive attitude. -
Review 5 (2024-11-29 - Rating: 5)
I have David and Lance check on my air condition . Quick and efficient. Polite . Explained everything to where we could understand. And following we had Richard drain our water heater. Didn’t make a water mess. Also quick and efficient. All three gentlemen were great. Thank you guys. -
Review 6 (2024-11-06 - Rating: 5)
A few months ago, we had to call Stark Heating and Air for an issue we thought had to do with the AC. Wed already called somebody out, and since the problem persisted, we decided to call in a second opinion.We came to find out that the problem wasnt an AC issue at all - in fact, the previous company hadnt investigated to find the true cause. It was a plumbing issue, and our technicians were sure to take lots of pictures for ample documentation and show us. They also recommended a plumber that came out immediately, and it probably saved us our ceiling from collapsing. We had the pleasure of working with David and (I think - I cant remember the other gentlemans name) Roman. They were incredibly kind and informative, and the service was free.Awhile later, wed decided to put in a return vent to an isolated part of our house. Lance and David arrived earlier this morning, and I knew I would get thorough and meticulous service. They uncovered several other issues, and were happy to spend half an hour with me discussing my options. I will always be impressed by the care these technicians take in not only documenting the issue (so you can see without cohabitating with the insulation), but also breaking down exactly whats happening so you can understand and evaluate your options yourself.100000000/10 service, its always a pleasure to work with them! -
Review 7 (2024-10-13 - Rating: 5)
My husband started making calls around to several A/C repair places to see if someone can come out same day and on a Sunday! After a couple places being overpriced just for the diagnostic fee of $200 or more, Stark was the only A/C place that had the cheapest diagnostic fee of $100 and could come same day!! So they were scheduled to be here between 4 PM and 8pm but they called us at 11:30am seeing if they could come early!! Which we were super excited about, As we went all night without AC because it went out in the middle of the night. Jason and David were our A/c service techs who came out!! Not only were they both very nice friendly, but greeted with a smile!! Even though they were here on a Sunday! They found the problem rather fast as we had our A/C back on in only 30min or less!!! They were very knowledgeable and helpful and even told us about their membership, but we never felt pressured about anything as they were just providing us with knowledge!! (But we did get the membership as me and my husband thought was a very good price) I would say my husband picked a good place and I’m glad we are now members with Stark services for all our future AC and plumbing needs!! I just wanna say thank you to Jason and David again!!! -
Review 8 (2024-11-12 - Rating: 5)
Had two recent experiences with techs Jason and James and both were great and went above and beyond diagnosing my thermostat issues and answering my questions. Also had called Stark at 4pm when my thermostat broke and they were able to come out that same evening. Excellent overall service. -
Review 9 (2024-12-20 - Rating: 5)
Stark will forever be a recommendation from us. Richard Fulghum serviced our water heater today and was amazing. He explained the processed, answered all the questions I had and even provided a quote for some services my husband and I are looking to get done later on. Thank you Stark for everything and for having such amazing techs!! -
Review 10 (2024-12-21 - Rating: 5)
James and Dave were professional and good with their time. We decided together to have a UV system installed in a couple of weeks from now to solve a bacteria growth issue. Thanks for always being honest and technically accurate with your service ! RDistler. Fort Worth -
Review 11 (2024-10-11 - Rating: 5)
Jason and Nile did an awesome job today!!! Very professional and friendly! Jason recommended a repair that we just could not afford at this time and I appreciate the fact that while he did do his company proud, in the end he understood that we just could not afford it at this time. As soon as we can afford the repair we will give them a call! Great customer service guys!!! -
Review 12 (2024-11-02 - Rating: 5)
David & Jason arrived and quickly went through the processes and got the system back up and running in short order. We discussed the issue and the ways to keep the system healthy with the upgrades to some components to ensure a longer service life of the system. Friendly, informative and respectful in all conversations. A good pair to work with. -
Review 13 (2024-10-22 - Rating: 5)
I recently had the pleasure of having technicians Jason and Jose come out to perform a routine inspection of my HVAC system, and I couldnt be more impressed with their service. Both techs were extremely knowledgeable and thorough, taking the time to explain every step of the inspection in clear terms. Both Jason and Jose were also incredibly polite and friendly, making the experience smooth and pleasant. Now a days is rare to find this type of excellence in customer care. -
Review 14 (2024-09-05 - Rating: 5)
Stark Services are always pleasant to deal with. They have quick response times and very knowledgeable technicians. Jason and Nile came out and serviced my A/C unit and were very personable and knowledgeable. Jason has come out several times to service my HVAC system and explains every issue to the T. I will request him for future work. Thank you for all your hard work. -
Review 15 (2024-11-25 - Rating: 5)
David and Lance are awesome team. Professional.very Knowledgeable and skillful. Feel comfortable doing business with them. I highly recommend them for their job well done. Kind-hearted. Polite. Dependable. Ill see them again. -
Review 16 (2024-11-08 - Rating: 5)
Called Stark Services to look around my property for any water issues as i have been receiving high water bills the last 2 months. Brandon the service technician that came out on time from the schedule appointment. He did a phenomenal job of diagnosing the issue and provided full details of the source of the problem (city water meter). I highly recommend Brandon to anyone who call Stark Services. I only wish Arlington Water Utilities had employees like Brandons professionalism. -
Review 17 (2024-11-09 - Rating: 5)
Brandon Hines - Plumber, came to our home at the right time and did a wonderful job in our kitchen sink. He worked on the exterior line for hours to get it clear. I would highly recommend his job. He is a very nice gentleman and worked well on our sink clog. -
Review 18 (2024-11-13 - Rating: 5)
Jason and Jose handled my seasonal system tune-up this morning. They were exceptional. Very personable, knowledgeable, and professional. They took care of all the routine maintenance items plus some additional work to clean our outdoor unit for maximum efficiency. -
Review 19 (2024-09-13 - Rating: 5)
We have used Stark for years. We want to give a shoutout to David, Nile, Jason and James. These guys came to our house the last couple of maintenance visits. They were great at cleaning and doing maintenance work on our system and at explaining to us things that we can do in between their visits to help with the maintenance. They were great at explaining things and answering questions we had. Highly recommend! -
Review 20 (2024-09-04 - Rating: 5)
Tri Eagle energy offers us free maintenance On a unit per year. David, Rodney and Lance came out. They were super respectful and honest. We had just had one of our two ac units replaced this week and they took a look at it. Even though it wasn’t their company who did the work they complemented it and admitted a job well done. They pointed out a few things that their company might have done differently, but all in all had respect for it. I appreciated that transparency. They even answered some questions that I hadn’t gotten answered earlier this week. They looked at our second unit made sure everything was in order and made a few recommendations to get surge protectors in place. Very transparent and I would definitely recommend. -
Review 21 (2024-11-11 - Rating: 5)
James and Jose R. came by for a maintenance checkup on both of my units and were very communicative, professional, and on time. One of my units had a blocked drain and they quickly took care of it, explained everything so I understood what was going on, and recommended some helpful services I can take advantage of moving forward. Thank you! -
Review 22 (2024-11-01 - Rating: 5)
Brandon Hines is truly amazing. He has a high level of integrity, is very detail oriented, explains everything and goes above and beyond every time. I couldnt be more appreciative of Brandon. He is such a great guy. Thank you Brandon. -
Review 23 (2024-10-15 - Rating: 5)
I called Stark Services in a panic because my kitchen flooded due to a clogged drain. They sent Brandon Hines to take care of the issue. He got to work to first investigate the issue and then on to the resolution. He was very knowledgeable about what he was doing and kept me informed during the process. He cleaned up his mess before leaving and kept asking if I had any questions. Brandon is a keeper. I’ll be calling Stark again for my plumbing needs. -
Review 24 (2024-11-11 - Rating: 5)
We use Stark Air for our AC system maintenance amd have had nothing but great experiences. Jason was the technician who came out today. He was great and very informative. I would recommend 100%. -
Review 25 (2024-05-20 - Rating: 5)
We are so thankful, the gentleman:Jerman, Nile and Jason. Were absolutely wonderful, they are very knowledgeable,Pleasant. Great work A+ -
Review 26 (2024-11-20 - Rating: 5)
David Calles and Jason Vasquez visited our home due to a potential thermostat issue. A reset of our entire system was completed as well as a service of our unit. So far the reset of the system is working.What was most appreciated was the fact David noticed some of our radiant barrier had become dislodged. David took it upon himself to repair an issue that was not even HVAC related. GREAT SERVICE!! This duo will be our preferred team going forward. Our household gives a complete thumbs up for Stark Services. -
Review 27 (2024-01-26 - Rating: 5)
Josh and Christopher did a great job today! Replaced our dishwasher/old washing machine drain line that was cast iron under the slab. Top notch service and quality! -
Review 28 (2024-07-08 - Rating: 5)
Nile and Marcel were great! Explained everything in detail and gave good advice! Very professional! Update: A week later, Angel came to do the duct cleaning and install lights in attic and he did a great job! Very nice and professional! -
Review 29 (2024-10-14 - Rating: 5)
Jason Vasquez and Jose came out today perfom both our heating and cooling annual maintenance. They did a great job ensuring our system is running in top shape ready for the seasonal changes. They took their time to make sure all components were working proropely. Great job and would definitely recommend them both for anyone needing Heating or AC work. -
Review 30 (2024-10-10 - Rating: 5)
Jason and Nile were courteous and answered all of my questions. They informed me of some biological growth within my air handler, and told me what the options were for dealing with it without any “selling” pressure. Would be happy to have them check my systems in the future. -
Review 31 (2024-11-30 - Rating: 5)
Had my Heating system inspection done by Jose Rebollar and Jason Vasquez. They were very professional, answered all my questions. Pictures they took as part of the report were thorough. Great job -
Review 32 (2024-08-14 - Rating: 5)
Jason came out to our property after concerns were raised about a previous HVAC technician who had come to service an issue with a unit that was not cooling a few days earlier.Not only was he better in terms of communication and explanation, but he was also friendly with my family, and we felt completely comfortable having him in our home.I would highly recommend Stark Services to anyone who has A/C issues. -
Review 33 (2024-09-15 - Rating: 5)
Jason was able to quickly assess the problem and work towards a resolution. He went the extra mile to make a second check to ensure that there were no more problems and got everything running again. Glad I’m a part of the Advantage Plan. -
Review 34 (2024-07-19 - Rating: 5)
Jason did a tune up on our AC and was very thorough, inside and out. He did notice a few things that will need attention and educated me on the what and the why in a constructive and helpful manner. I appreciate his friendly demeanor and his willingness to educate based on my level of knowledge rather than making assumptions. I will certainly consider Jason and Stark Air for future AC and heating needs. -
Review 35 (2024-12-13 - Rating: 5)
David and Lance were great and helped they got my heater back up and running in no time, they really know what they are doing and the experience was just a 10 out of 10, perfect! -
Review 36 (2024-09-26 - Rating: 5)
Jason and Nile were excellent today. They serviced the furnace in a timely and professional manner. They also noticed our flue was loose and fixed it. Great job gentleman. -
Review 37 (2024-12-19 - Rating: 5)
Lance and Jose were very professional. They gave me a comprehensive explanation of what they found and the options for addressing the issues. I was very pleased with the service I received. -
Review 38 (2024-08-13 - Rating: 5)
I had the pleasure to work with Lance and David. They were very professional, they made sure they explained everything to me, and Ive never had a service person take the time to make sure I understood what was going on as well as what my options were. They explained everything very well, and they were both fantastic to work with. Thank you. -
Review 39 (2024-07-29 - Rating: 5)
Jason and Krystal visited and were a huge help! They diagnosed some capacitor issues as well as a few other items that needed attention, and also let me know if some future maintenance and work that may be needed. Highly recommended! -
Review 40 (2024-10-21 - Rating: 4)
Jason was professional and did a good job of checking out our system along with reviewing with me the small issues he found. Attitude and service was appreciated. -
Review 41 (2024-02-29 - Rating: 5)
Update: 2/29/24 Josh Aaron did an awesome and fast job fixing our well water spigots! Will always trust Stark for all our plumbing/ hvac needsBrandon Hines did an amazing job fixing our leaks in the kitchen and replaced our faucet. Fast and friendly 10/10 -
Review 42 (2024-06-26 - Rating: 5)
Charles and Dave came today to take care of servicing my air conditioner. They were friendly on arrival and attentive while they checked my unit out. They caught a small issue with the capacitor, and it needed replacement to keep my unit running smooth. Charles took the time to educate me on the capacitors function and how it keeps the outside unit running smoothly. We also had a filter change, and l can immediately tell the difference in air quality in my home! My family loves and will highly recommend Stark Air,Thanks Stark Air for your professionalism and care! -
Review 43 (2024-07-01 - Rating: 5)
Jason and Travis were absolutely amazing. Their communication was stellar. They were so knowledgeable and extremely patient with educating us with the issues that happened with our HVAC system. Travis and Jason are super trustworthy people who are passionate in what they do. We appreciate their kindness and dedication. If anyone is ever having any issues, don’t ask for no one else, these guys get the job done! Thank you guys for everything! -
Review 44 (2024-12-17 - Rating: 5)
David Calles and Lance McKinzie were very professional and knowledgeable. Their professionalism andservice has convinced me to stay with Stark Services. -
Review 45 (2024-06-05 - Rating: 5)
Stark Air has great people and excellent service! Nile and Lance came to our home to check our conditioner. Both were very professional and friendly. Lance is extremely knowledgeable and thorough with his assessment. He took the time to explain the concerns and what needed to be fixed. Nile went the extra mile to make sure we understood our options and to help set us up for a worry free future. Thank you for making this a positive experience! We look forward to working with the entire Stark team! -
Review 46 (2024-08-08 - Rating: 5)
Marcel and Nile came over to diagnose my AC issue. They tried to fix what I had but they couldn’t. They did a great job of explaining my options on units. Then they scheduled a new install for tomorrow. Thanks guys -
Review 47 (2024-06-25 - Rating: 5)
Lance and Marissa just came out and provided another great maintenance checkup. I appreciated the info on what they were doing and their professionalism. Stark has been great since we went with them a couple years ago! -
Review 48 (2024-06-16 - Rating: 5)
Jason was an awesome tech and very through about the job needed done. He explained every step down to the smallest detail. I wish he could come out every time and service my resident. His customer service was definately 10/10. Great job Jason!!! -
Review 49 (2024-07-03 - Rating: 5)
Nile and Lance took great care of us. Our HVAC broke and our home was almost 90 degrees inside.They were very professional, honest and knowledgeable. We have to purchase a new unit and they were patient and helped us make the best decision.Thank you for sending great guys with great customer service. -
Review 50 (2024-06-18 - Rating: 5)
Today we were visited for service by Nile and Mark. They were extremely polite and professional, helpful in getting the necessary things done first, determining the best way to service our house based on our individual needs going forward, and the experience was great. My dog even liked them while they were here, so these guys would get an extra star for that if there was one to give!Updates: We were visited by Angel for an additional service and not only was he incredibly polite and professional, but another one of our dogs loved him! -
Review 51 (2024-06-05 - Rating: 5)
David and Justin came out at we’re on time!!! They both were very very attentive and skillful. They found the problem immediately!!! And had it fixed and working immediately. They were polite, informative and supportive. I would like David to be put down as the specific technician to work on my system if needed as he installed it and knows my equipment completely. I would like him to be spoken personally by a supervisor and commended for his exceptional work and knowledge !!! I have never had such an exceptional worker who is so skillful and knowledgeable. Please text me when you have done that and only send him if I need repairs, as I trust him fully. It is because of him that I bought the new system to begin with. Thank you so much. -
Review 52 (2024-11-26 - Rating: 5)
Michael was not only professional and on time and courteous, he was very knowledgeable and pleasant when he explained to me all the things he had done to help with my air-conditioning -
Review 53 (2024-06-27 - Rating: 5)
Justin and Damien were out today and repaired my AC unit(mini split) which was leaking down my sunroom wall. They were professional and hard working in the heat. It ended up being a big job which took a lot of time. They cleaned up their work area and left everything in its place. Very courteous and considerate of my time and situation as I have a special needs, quadriplegic daughter. They are a bonus for this company and I will request them when I need service again. -
Review 54 (2024-08-31 - Rating: 5)
I am helping my parents at the moment. Last night we had a storm that knocked out our a/c. We called early Saturday morning because we are trying to bring my Mom home from a rehabilitation facility. Stark responded promptly (before 7 am on a Saturday morning). The techs were here before the promised time. They were courteous, thoughtful and thorough. We had our A/C back on within 30 minutes. I would recommend Stark without any hesitation at all. THANK YOU. - -
Review 55 (2024-07-07 - Rating: 5)
AC stopped Friday so called StarkAir who installed 10+ years ago. Old AC would cost a lot to fix and Lance suggested that we go with new units. We agreed if they could install the next day. And they agreed! Took over 8 hrs to complete. Units work great just have get used to the different way new thermostats work with WiFi. All installers were courteous, respectful of our property and did a great job installing the units. Our thanks go to this team (Lance, Justin, Ray and Yajary) for doing such a great job. Thanks for making our life cooler and we hope we use less electricity so we help the environment. -
Review 56 (2024-06-18 - Rating: 5)
Jason and Matt were a pleasant surprise. Having used other companies before, you get used to sales gimmicks and rude techs. These two gentlemen were professional and very informative. Thank you for making me feel comfortable that I made the right choice and will continue to do business in the foreseeable future. -
Review 57 (2024-06-12 - Rating: 5)
The whole process was approachable and kind. Brandon and his team were absolutely lovely to work with. Explained everything that needed to be done in my old house to set me up with a tankless. Would certainly use them again! High quality, perfect communication, professional and kind. -
Review 58 (2024-07-05 - Rating: 4)
Brandon is always so professional, helpful, and so kind. I love learning how things work, and he has always been so willing to show me. Stark prices could be better. (Which is the only reason I cant do 5 STARS) However, they are always professional, and their employees are so clean. I hate having to ask for help, but I love the fact that they are always willing to do so. -
Review 59 (2024-12-05 - Rating: 4)
The technicians are always awesome. Theyre personable, polite, and knowledgeable. We had Jason out today, and he went out of his way to go back to their warehouse to bring back a supply of the correct filters - fixing a recurring issue due to the offices mistake in our profile notes.That said, weve had issues pretty much every time theyre scheduled to come out. Be it not bringing extra filters, bringing the wrong filters, coming after the initially stated timeslot (which doesn’t help when youre told a 2 hour timeslot when scheduling that turns out to be a 4 hour timeslot, that can be very easy to overlook, when you get a confirmation text), etc.It seems that every issue weve had so far stems from the people doing the office-end of the job. Including one woman at the national call center giving me attitude because I didnt realize calls are forwarded there on the weekend, and another woman at the local office laughing when I mentioned that were paying extra for the Advantage Program when she tried to push my appointment back almost a month to Christmas Eve when I had to reschedule due to their mistake.To sum it up...5 Stars for the service techs3 Stars for the office1 Star for the national call center -
Review 60 (2024-05-09 - Rating: 5)
Jason and Nile came out to service our AC system. Jason was a phenomenal technician. He explained everything in a way I could understand. Very personable. Nile was the same. Great attitude and very easy to speak to. There was no hard sale or anything like that. Overall I was very happy with the level of service I got from both these guys . -
Review 61 (2024-05-22 - Rating: 5)
I contacted Stark late Monday. They responded early Tuesday. Lance and Matt arrived Tuesday evening. They were amazing. When I spoke to the dispatcher. I said trailer, meaning my RV. Because Stark works on mobile homes, thats what she thought I meant. When Lance and Matt arrived, they explained the mix-up. However, Lance said he would check out my unit and see if he had the part. He did, and he installed it. They were fantastic. I am so blessed to have had those two men come to my trailer. Thank you. I will highly recommend this company. -
Review 62 (2024-07-13 - Rating: 5)
Brandon Hines gave us 10/10 service!! Fixed our clogged sinks and even talked animals with our 3 year old. Probably the best service we’ve ever had with any company to date. Highly highly recommend Brandon!! We are customers for life now. -
Review 63 (2024-11-27 - Rating: 5)
Dianna, customer service very knowledge and professional.A pleasure to work with.David and Lance, technicians were on time. Professional and knowledgeable of what my technical needs are for the unit . I am grateful for this team to keep me warm and cool as the weather predicts.Happy Thanksgiving. November 27, 2024 -
Review 64 (2024-11-14 - Rating: 5)
Jason and Jose were very kind and through in their visit today! Thanks -
Review 65 (2024-08-16 - Rating: 5)
Jason and Nile came out to service our 2nd floor AC unit that was not cooling sufficiently. Jason performed a system leak check and found it to be in good working order so he charged the system with refrigerant and now the unit is achieving the desired temperature delta btwn the return and the supply…very much appreciated!! -
Review 66 (2024-12-20 - Rating: 5)
Jake from Stark services came out this afternoon to check my heating for the upcoming winter, very polite and professional, made a few recommendations, and was on his way........thanks Jake -
Review 67 (2024-02-05 - Rating: 5)
Our plumbers, Lance Morton and his work Buddy Richard were over the top! It’s awesome when you dread workmen coming and they are so helpful, and knowledgeable when they’re here, that you hate to see them leave. Great work and amazing team! We are already planning our next visit to get all of our pipes in working order!Our AC guys doubled up on the great service! We had a faulty “contact thingy” (not sure what it was called), and they took care of us on the spot! Jose and Jason, just another amazing team at Stark! I am so glad we found this company ! -
Review 68 (2024-01-16 - Rating: 5)
My parents have used Stark for over 20 years and pay a member fee monthly. When I started helping my father with household management, I wasnt sure the membership was worth the money. However, we have saved on weekend service calls, and discounts on service have usually been more than the monthly fees. The office personnel is always super helpful and responsive. In todays world, that is rare indeed.The prices always seem a little high to me, but you get what you pay for and Stark will make sure you are satisfied with their work. Weve only had one occasion to have follow-up and they went beyond the expected to ensure our satisfaction. All the technicians are friendly and willing to explain and answer your questions. In my most recent interaction, I only talked to Joshua on the phone, but he was very polite, explained his diagnostics, what he did and his suggested solution. He also said I could call him directly with questions. At completion, he took pictures so I could see what was done. I feel like I can trust Stark. -
Review 69 (2024-12-24 - Rating: 5)
Jason and Jose came out to do an inspection of the new system that was installed a year ago. Our previous unit only lasted 8 years. They werevery courteous and extremely thorough. He made sure that our new system was operating at optimal levels and even explained what was done to get there. Made sure everything was set to our comfort level before leaving. Highly recommend Stark -
Review 70 (2024-12-10 - Rating: 5)
James and Jose from Stark are the best! They performed the maintenance on my system with professionalism and smiles. They made great recommendations for ways to improve air quality and shared insight on the life span of my existing unit WITHOUT pressure. Just making sure my unit works and I’m prepared for upcoming maintenance. One of my best experiences with Stark! -
Review 71 (2024-10-04 - Rating: 5)
Jason was very helpful and informative. He was able to answer all my questions and took good care maintaining our HVAC unit. -
Review 72 (2024-06-27 - Rating: 5)
I was really impressed with the Stark technician Jason. He was very thorough in checking out the system and confirming it was working properly before he left. He is very knowledgeable and explained everything and answered all my questions. He’s was pleasant and friendly. -
Review 73 (2024-07-18 - Rating: 5)
Thank you to Justin and Crystal for checking out my ac system. They made the whole process extremely easy. They were very knowledgeable and explained everything in a way I could understand!Highly recommend will be using again -
Review 74 (2024-07-04 - Rating: 5)
Krystal and Lance had to come to my house very late because of the other jobs running late. They were so nice and apologetic. Very professional and explained everything. I highly recommend these two and this company. -
Review 75 (2024-06-06 - Rating: 5)
Marcel and Marissa were out today for our seasonal check-up, and as usual, it was excellent service from Stark. We have been very happy Stark customers since around 2008. -
Review 76 (2024-05-09 - Rating: 5)
I recently had the pleasure of using Stark Services for a repair at my home, and I couldnt be more satisfied with the experience. Brandon was the technician who came by, and he was nothing short of exceptional. His approach was honest and transparent right from the start, quickly diagnosing the issue and explaining everything clearly. The service he provided was top-notch, efficiently resolving the problem with great professionalism. I highly recommend Stark Services and Brandon for anyone in need of dependable repair services. Their quality and reliability truly stand out! -
Review 77 (2024-07-01 - Rating: 5)
The customer service that this company provides is top tier. Scheduled to have tune up done on our HVAC system. James was extremely knowledgeable, polite, and professional with the service provided. He took time to answer any question I had and was very thorough in explaining things. Thanks James and the entire STARK’s Services Team! -
Review 78 (2024-12-18 - Rating: 5)
Great experience with Stark. David and Charles were informative and thorough.12/18/24 Jason did a great job being thorough and attentive to detail. Will definitely request for him to come back and do my next service. -
Review 79 (2024-08-06 - Rating: 5)
David and Jason came out and explained everything that was going on with our A/C unit, as well as options for repair or replacement. We highly recommend them. -
Review 80 (2024-06-20 - Rating: 5)
06-19-2024 Jason and David were professional and cleaned my AC unit conducted necessary maintenancerecommend their service!Jason, Alan and Marissa came out to service my AC. All were very professional and provided me with options to replace my 20+ years old AC. Very honest people! -
Review 81 (2024-02-23 - Rating: 5)
There is no other company I would rather have service my Heating, A/C, and Plumbing than Stark Services! From start to finish there is always a set standard of professionalism shown in their business, their employees, and their process of handling any and all situations. When I had David and Oscar come out to service my A/C unit this morning, both of them were the gold standard of professionals in their field with superb customer service. They were friendly, efficient, and made every part of the process worry free. I will only use Stark Services for their professionalism and their affordable pricing! I know Ill be in great hands in the future when Ill need them again. -
Review 82 (2024-01-18 - Rating: 5)
We just have had our annual AC/heater check-up. Jason and Marissa came out and did a fantastic job. There were effective and thorough. They both have great personalities and were very friendly. We will ask for them for future visits. Great work Stark Air! -
Review 83 (2024-07-24 - Rating: 5)
We’ve been using Stark Services for allof our HVAC needs for the last 20 years or so. They’ve installed each of our last two sets of units (upstairs and downstairs), including improving our upstairs duct flow and attic insulation on the first of these installs many years ago; this greatly improved our upstairs air flow and cooling.Our most recent installs in 2019 included new Lennox, variable speed units along with Lennox’s proprietary iComfort thermostat monitoring interface. We’ve been extremely pleased, both with the Lennox product and the Stark Services service and support. We just had an issue with the blower motor in the downstairs unit, but both Stark and Lennox worked together to solve the issue quickly and efficiently in spite of some parts supply chain issues beyond their control. In particular, Stark Services technician Lance McKinsie knocked it out of the park in getting the solution in place and completing the repair in record time. He’s a true pro who knows his stuff and gets things done properly and on time. Such a joy to work with on this repair!I highly, highly recommend both Lance and Stark. Fantastic work getting our AC working again in the midst of a hot Texas summer! Thanks so much!! -
Review 84 (2024-10-12 - Rating: 5)
Michael and Drew were super! They arrived at a time that was good for my work schedule. The job was completed, and a detailed explanation was given. They were both kind, personable, professional, and knowledgeable. Just great guys! They were a very good reflection on Stark Stark Services. The company should be proud of them. I sure am! -
Review 85 (2024-05-18 - Rating: 5)
Awesome Visit from Lance and David. They spend a lot of time explaining how my system worked and were able to answer any questions I had. They were very knowledgeable and never had the feeling that they skipped steps. Never felt pressured into sales but gave all the information needed to help me keep my system running well and clean. Highly Recommended. -
Review 86 (2024-01-21 - Rating: 5)
Technician Joshua did a GREAT JOB on performing a plumbing test for our future house. He offered some some other services to complement an EXCELLENT DIAGNOSIS, which it turned out to be a great solution for us! This company makes sure their job is not only OUTSTANDING, but also AFFORDABLE on prices! Im more than happy with their service and would definitely RECOMMEND their services to anyone. They arrive at the property on time and perform what needs to be performed in a TIMELY MANNER. 👏 -
Review 87 (2024-05-14 - Rating: 5)
Todays visit with Jason and Marissa was excellent, they were very knowledgeable. They fixed my air flow problem, and made some suggestions that will improve the efficiency of my system..I just wanted to thank James and Crystal as well for coming out and setting up my vent cleaning and uv light . -
Review 88 (2024-05-22 - Rating: 5)
Jason, Nile and Allen were very knowledgeable and helpful! They went right to work and made sure everything was running perfectly! They showed me how to use my humidifier which already has made a difference I. The cooling of the house! They also showed me the best way to set the temperature I want! I would recommend them highly to anyone one having air conditioning or heating issues!Lance, was a fantastic serviceman! He went above and beyond! He was informative and knowledgeable! I want him every time I need service! -
Review 89 (2024-04-15 - Rating: 5)
Krystal and Jason were very informative about everything that was going on with my A/C System. They gave me great suggestions and insights into what is best for my system to not only last longer, but to receive the best air quality for my family and I. I highly recommend stark services to anybody that has trouble with their A/C or just looking to keep money on there pocket. -
Review 90 (2024-06-21 - Rating: 5)
Marissa and Justin came out for my HVAC service. They arrived ahead of scheduled time and were super personable and informative. They explained everything thoroughly and provided photos of the things they worked on. They are valuable employees, and I hope that the company recognizes them for their dedicated work. -
Review 91 (2024-03-19 - Rating: 5)
We just had our AC serviced by Mark and David at Stark who were very professional and personable! I was fully versed in the issues they found as well as given options and recommendations for a solution without a high pressure sales pitch that usually leaves me feeling frustrated and stressed. I am very impressed with the level of service that was provided and we will be continuing to give our business to Stark Services! -
Review 92 (2024-03-19 - Rating: 5)
Stark Services is absolutely the BEST!! They handle all of my father’s AC needs and recently their plumbing department replaced 3 of his toilets. They are very reasonably priced and very prompt with all their appointments. I highly recommend Stark for all your AC and Plumbing needs. Great company, great technicians and great customer service -
Review 93 (2024-03-20 - Rating: 5)
Our family has used Stark for all of our air and plumbing needs year to year. Their technicians are knowledgeable and friendly, and their sales reps are fair and honest. I rarely send in reviews, but their work is top quality and deserves every one of the five stars. Their service justifies the price, and their membership discounts are a huge plus. Shout-out also to Lance and Angel for doing a fantastic job on cleaning our ducts and installing new systems to reduce dust in our home! -
Review 94 (2024-05-15 - Rating: 5)
Jason completed our semi annual hvac inspection. Excellent communication and detailed work. Took the time to listen to our concerns, offered solid solutions and took the time to explain everything.This level of expertise and professionalism is the reason we stay happy Stark Customers -
Review 95 (2024-04-26 - Rating: 5)
Jason and Matt came out again and we love how easy they made the purchase of our new upstairs unit. They made sure to give us all realistic options and were conscious of our budget. Both are very knowledgeable and easy to be around! We never want another company!!Jason and Marissa came out on probably the worst day for our heat to go out in Texas. They were absolutely amazing and very professional and personable! They got the problem figured out and fixed the same day! We were so impressed (probably cause our house was freezing!) that we ended up getting a membership with them and will definitely be return customers! -
Review 96 (2024-04-03 - Rating: 5)
The AC in our attic was over flowing and got the drywall wet, so we called Stark and they sent out a technician who did a great job. He took a look at our issue and turns out it was a clog behind the wall in one of the kids bathrooms which was backing everything up. The technician (Brandon) was personable and knowledgeable and helped my wife and I understand all that was going on. Highly recommend! -
Review 97 (2024-07-04 - Rating: 5)
My AC went out in the middle of the night. One call to Drew Gootos the next morning, and I was put on their already busy schedule . The Stark technician, Michael Coker, came at 6:45 pm, AFTER being on duty for 10+ hours on a 102 degree day. He had the problem resolved in 40 minutes, and was so polite and professional. Highly recommend Stark Services!!! -
Review 98 (2024-06-19 - Rating: 5)
Justin and Marissa came out to the house and did a thorough inspection of the AC system. They answered all of our questions and offered suggestions that could help maintain the AC better. They were not pushy about the suggestions but gave us the information we need to make an informed decision. -
Review 99 (2024-12-18 - Rating: 5)
We had both Jason and Richard come out to check heating and air and plumbing services. Both were excellent. -
Review 100 (2024-06-11 - Rating: 5)
Matt and Marcel came to do a tune up special and I couldn’t be more pleased. Not only were they very professional and courteous, they explained everything they were doing to keep me and my family comfortable going into summer. Thank you so much guys I will definitely recommend you to all my friends, family, and Facebook groups to use you guys! -
Review 101 (2024-03-27 - Rating: 5)
We use Stark Air & Plumbing for our heating/air and plumbing needs. Jason came out to check our AC heat pump unit and was very friendly and knowledgeable. I also want to add Steve, Master Plumber and Josh who did a huge plumbing job for us. All of these folks are outstanding! I highly recommend Stark Air and Plumbing for all your AC plumbing needs! -
Review 102 (2024-06-08 - Rating: 5)
Our A.C. wasnt working and it was so hot. Our technicians Krystal and Marcel arrived and quickly diagnosed the problem, a clogged drain line. They were friendly and very personal as well as professional and They were most of all honest which I value the most in service professionals. If I could give 10 stars instead of 5 I would. Highly recommend Stark Services -
Review 103 (2024-01-04 - Rating: 5)
Jason V. & Jose O. were excellent! They showed up on time and got everything done in a timely manner. I felt confident in their service because they explained everything to me in a way I could understand. They offered several options at different price points to fit my seasonal maintenance needs. Highly recommend Stark; I will definitely continue to use them for all my HVAC & plumbing needs. -
Review 104 (2024-05-09 - Rating: 5)
Elliott came out for our follow up, full house plumbing check. He was friendly, knowledgeable, & did a great job! Thankful to have Stark services in place - gives us peace of mind! -
Review 105 (2024-06-14 - Rating: 5)
Angel and Stark Services was very thorough in their inspection of our A/C. No hard upsell, but did let me know what I may need to have done in the near future. As always, very pleased with the maintenance check. -
Review 106 (2024-03-29 - Rating: 5)
Jason and Matt did a great job. I’ve worked with Jason before, and each time he does fantastic work and is very personable as well as knowledgeable. I will request him in the future since I now have a membership with Stark. 10/10! -
Review 107 (2024-05-10 - Rating: 5)
Marissa and Jason performed my semi-annual system service. They thoroughly examined my furnace and air conditioning units, and made necessary adjustments. They are very skilled professionals, and a pleasure to work with. I highly recommend Stark Services for resolving any HVAC issues you may have. -
Review 108 (2024-01-29 - Rating: 5)
Great service by Brandon Hines on several plumbing issues. He did a good job of explaining everything to me. The price was very fair. He was quick and thorough, knew just what to do to fix the problem. Thanks Brandon -
Review 109 (2024-11-27 - Rating: 5)
Jason and Jose made a late-notice service call after hours and got our unit working in short order. Highly recommended! -
Review 110 (2024-04-16 - Rating: 5)
David and Oscar did a great job today. They were very respectful and knowledgeable. Replaced my 2 thermostats and recommended a float switch. Happy to be a new member to the Stark family. Great job guys!! -
Review 111 (2024-07-15 - Rating: 5)
Neil and another gentleman came out for our Air conditioner checkup. They took pictures to illustrate to us what things looked like and made recommendations for upkeep. Also washed down our units to help them continue to run well. -
Review 112 (2024-12-01 - Rating: 5)
Jason and Jose were great and here quickly and fixed the problem fast. Courteous, helpful and knowledgeable. Thank you -
Review 113 (2024-07-09 - Rating: 5)
Ray Navarro and his assistant showed on time and installed a new air handler unit for my HVAC. Very professional and competent. -
Review 114 (2024-05-31 - Rating: 5)
5/31/23 Jason and Xavier did a great job. Very open and clear about what needed to be done and they got it done.Cody was fast, knowledgeable and friendly. Got the plumbing repair done quickly. Great representative for the company! -
Review 115 (2024-12-19 - Rating: 5)
12-19-24: Today Richard inspected our plumbing systems and explained WHY our shower head is loose! GOOD to know WITH estimates for repair. 👍😃 Jason also inspected our HVAC system. His love for his work and skill in it was evident as he explained WHY our exterior unit inrush current was high and what he could do and DID do to correct that difficulty and preserve the longevity of our compressor. We are SO THANKFUL these men know what they’re doing and take GREAT CARE of us! 👍👏👏😃Today Stephen McMichael cared for our plumbing need in LESS THAN 5 minutes! Really helps to know WHAT youre doing, and Stephen DOES! :)Back when the work noted below was ready to be done, my wife and I were taken ill. Makayah was SO HELPFUL in rescheduling our work involving 2 teams 3 times!! THANK YOU, Makayah! :)Charles Wells and Marissa Dobbs are Stark’s Dynamic Duo. While Marissa sold us on needed interior unit maintenance with a future-proofing solution, Charles dug into our exterior unit testing amperage on our unit that had been “leaning” following foundation work under our property several years ago. Charles knows his stuff, and our home’s gonna be better for it - SOON!👍😃 -
Review 116 (2024-06-28 - Rating: 5)
Xavier and Marcel were super helpful and professional helping me with my HVAC system. They were efficient and transparent with the issue at hand. Very pleased with the service received . Thank you. -
Review 117 (2024-07-12 - Rating: 5)
I recently had a strange leak. I have used Stark A/C service for years. I tried their plumbing service and highly recommend them. They are so very professional. Thanks, Mr. Henderson. -
Review 118 (2024-08-16 - Rating: 5)
Zachery Henderson came through in a big pinch , I have purchased a new AC from this company and now I can brag about the plumbing side of stark services, job well done thank you very much .Zachery stepped out of his management position to help me out on a rush ASAP emergency fix. Outstanding young man ‼️and Plumber .‼️ -
Review 119 (2024-12-16 - Rating: 5)
Jose and Jason did an outstanding job, going above and beyond with excellent customer service! -
Review 120 (2024-11-01 - Rating: 5)
Jason and Nile were my service technicians for my biannual HVAC check and winterizing my systems. They are both very courteous and very professional. They both communicated very well in terms allowing me to understand. They also gave me the impression that they cared about us. Excellent representatives for Stark. Thank You. -
Review 121 (2023-09-22 - Rating: 5)
Isaiah did a great job with our plumbing maintenance appointment! He was fast, respectful, and very knowledgeable. We have an issue with our back hose bib that he helped us figure out and gave great advice on what fixes we could ask for. Highly recommend using Stark for plumbing maintenance, had a great experience! -
Review 122 (2024-09-11 - Rating: 5)
Jason came out to check our unit. He was very kind and knowledgeable and respectful of my property. -
Review 123 (2024-06-03 - Rating: 5)
Marcel came out today absolutely loved his service always gos above and beyond he needs a raise. Can not put in words his kindness and work ethic and absolute genuineness as a whole thank you Stark and Marcel for your services. -
Review 124 (2024-05-09 - Rating: 5)
Today I had my bi-anual checkup on my HVAC - Jason did a great job, he was very thorough and carefully checked the system, he also took the time to explain he’s findings. Travis & Marissa teamed up and gave a good breakdown of the repairs needed, they walked me step by step to explain what’s needed to get done also explained the cost and recommendations. -
Review 125 (2024-02-03 - Rating: 5)
Brandon H was at our house today in Plano, and so happy he was! He changed a dripping tub faucet and handles this morning and he did a great job. He was very courteous and professional and cleaned up afterwards 😁 weve always had great experiences with Stark and Brandon was another one. -
Review 126 (2024-01-20 - Rating: 5)
Brandon Hines was very professional and thorough when he came out to help us with a busted pipe in our front yard. We appreciated him walking through the issue with us and showing us how to shut off the water to just the sprinkler system which we didnt realize we could do - very helpful for the future! -
Review 127 (2024-09-09 - Rating: 5)
Charlies and David did a great job! Thorough service and no pressure selling. Honest and dependable!!! -
Review 128 (2024-03-08 - Rating: 5)
David and Oscar came to my home and did an excellent job. They inspected the HVAC system and gave good recommendations on how to improve the overall efficiency of the system. They both are very knowledgeable and i liked the customer service that was provided to us. I will recommend them any time to my friends and family. -
Review 129 (2024-06-21 - Rating: 5)
Marissa and James came out within 2 hours of me calling and repaired our AC unit same day! Awesome company and amazing customer service I will never use another company thanks guys! -
Review 130 (2024-06-02 - Rating: 5)
Jason was awesome. He immediately diagnosed the problem with my air conditioner. He even knew the issue prior to looking at the outdoor unit. I am very pleased with the service I recieved.. -
Review 131 (2024-03-21 - Rating: 5)
Absolutely love Mr. Logan. He did a great job and was so helpful with trying to identify the gas leak problem in the HVAC system and fix the issue. He didnt mind spent his time explained the issue to us and tried to correct the problem to give us the peace of mind. Were so thankful and appreciate his work ethic so very much! Thank you Mr. Logan once again for always taking good care of our home system!!! -
Review 132 (2024-07-19 - Rating: 5)
Jason, was very thorough and honest with his inspection. He was easy to talk to and took the time to explain how the system works. -
Review 133 (2024-01-05 - Rating: 5)
Isaiah and Stephen were very nice and helpful. They kept us informed about our plumbing situation. They also did a very thorough job and Isaiah didnt leave until everything was completed and working in our kitchen (10am to 10pm). Would highly recommend! -
Review 134 (2024-01-18 - Rating: 5)
I had a great experience with Stark. The manager Stephen worked diligently and was able to locate a technician in my area to come help during my Dallaska emergency. Brandon was the technician and he was phenomenal! He helped us a lot and answered all questions we had. He was very knowledgeable! -
Review 135 (2024-03-21 - Rating: 5)
David and Mark are awesome. This is their second time here and I couldn’t be happier. These two go the extra mile and make sure all my questions are answered every time. They are super friendly and respectful. David even took the time and played catch with my dog (Tyson) for about 5 minutes out in the backyard! Thank you guys! -
Review 136 (2024-05-22 - Rating: 5)
Brandon H was great! Replaced our hose spigots- in a pouring down rain storm! He was friendly, knowledgeable and was very detailed in his work! Appreciate his work! -
Review 137 (2024-02-12 - Rating: 5)
Lance Morton did a fantastic job helping today with our plumbing needs. I plan on requesting him again for future plumping needs as he was quick and took care of my issues completely. He is excellent and will not let you down! -
Review 138 (2024-01-31 - Rating: 5)
Niles and Oscar were very helpful when my A/C unit stopped working! They not only fixed the issue, but also helped me understand what happened and how to better care for the unit! I truly appreciated their knowledge, guidance, and service! I highly recommend them and Stark Services to everyone! -
Review 139 (2024-02-12 - Rating: 5)
James and Nile just stopped by for a service. I could tell within a minute that they really care about what they do. Service with a smile, genuine interest in your needs, and the communication was on point!Great service techs for sure. Friendly as well.Thank you Nile and James! -
Review 140 (2024-02-01 - Rating: 5)
We love Starks! Betty and all the ladies up there are so sweet! And our tech Jason did an amazing job! He was super kind and helpful and we appreciate that so much! -
Review 141 (2024-06-24 - Rating: 5)
Michael Coker was my service technician for my first visit. He was thorough, knowledgeable and friendly. Im so glad Stark sent this technician to my house. -
Review 142 (2024-01-26 - Rating: 5)
Marissa and Marcel came and looked our HVAC system over. Marissa climbed up in the attic with Marcel to inspect the attic unit. I’m impressed. I certainly didn’t expect that! They did a thorough inspection of both the attic unit and the heat pump. We sat and discussed their findings. They were both professional and personable, and provided me with a range of reasonable options for maintenance and care of the system. I’ve signed up as a member, and look forward to Marcel coming in February to do maintenance on the heat pump. I’ve also scheduled a team to return in April to reassess cleaning our ductwork. Thank you, Stark Air, for employing a team that knows how to provide professional, quality service! -
Review 143 (2024-02-01 - Rating: 5)
Charles and David were excellent! They answered all questions I had, did a thorough job on keeping my two systems in good working order and took pictures of each step along the way! I would definitely recommend them and Stark Air! -
Review 144 (2024-04-26 - Rating: 5)
I was very pleased with the thoroughness of Jason and Matt on my tune up. They fixed my miss management of my thermostat and explained fives different things including some economical. I got exceptional service. -
Review 145 (2024-02-10 - Rating: 5)
Great service from Jason and Jose of Stark Services! They quickly took a look at my inoperative heat pump and diagnosed the trouble to be a partially inoperative Circuit Breaker. They were correct and replacing the circuit breaker completely fixed my problem. They were professional, knowledgeable, quickly diagnosed the issue, clearly explained the solution, and provided exceptional customer service. Thanks! -
Review 146 (2024-03-13 - Rating: 5)
Marcel was amazing! He located the problem and took the time to explain it to me. He also made suggestions on how to further protect our equipment.I am very satisfied with his service. -
Review 147 (2024-04-02 - Rating: 5)
Stark was the first company that would come out in an emergency without having to wait an entire week in over 100 degrees weather. They have been able to come out to do bi annual checks and make recommendations with picture evidence. No pressure to buy anything but seem to be quite caring and thoughtful to their costumers. Special thanks to Marissa and Logan for this years maintenance. -
Review 148 (2024-09-19 - Rating: 5)
Mike Wilkins was outstanding. He is my go-to plumber from now on!!Sept. 2024 - Michael did my annual preventive check on my furnaces. He nailed it! Found a few minor issues that were gonna fix in a week or two. If you need work on your AC or furnace, Stark is the place to call! -
Review 149 (2024-11-07 - Rating: 5)
Jose and James were awesome! Thanks for being so thorough. I appreciate you. -
Review 150 (2024-03-24 - Rating: 5)
Stark air , thanks for sending 2 more of your outstanding service people to my house for my air duct cleaning. They explained everything and did a good job with all the equipment they had to drag in and out. My house even smelled freshener when they were done.thank you Ray and Jahari. -
Review 151 (2024-08-31 - Rating: 5)
Had a clogging issue with my AC unit. James and Nile came out quick and were able to fix the issue with no problem. Glad they were able to get the AC back up and running thanks to them. -
Review 152 (2024-01-10 - Rating: 5)
Josh came out twice for 2 leaks I had in my home attic and my living room wall. He was friendly, very informative, and professional each time. Josh is awesome, and the dispatchers were nice and curteous also. -
Review 153 (2024-09-11 - Rating: 5)
Today, September 11, 2024, Stark Services scheduled my annual plumbing preventative maintenance. Technician Richard Fulghum came out to perform the checkout. My plumbing checked as functional. He did offer some suggestions and improvements. I asked if he could email me estimates on each improvement idea as I indicated that I was not prepared for any work to be done this day. Richard was very accommodating and definitely the suggestions were not high pressure sales which I appreciated. Ironically, the suggestions were to do list items I have been contemplating; so, the timing was just right.Today, March 11, 2024, I scheduled Stark Air to perform my semi-annual HVAC preventative maintenance checkup specifically preparing for the upcoming summer. Technician Marcel Scott came out. I appreciate his total professionalism. My unit checked out fine. He was concerned with the unit’s pressure reading that he was unable to test today based on current outdoor temperature. He suggested a follow-up appointment one month from today to accurately test pressure during warmer outdoor temperatures anticipated. I absolutely agreed. Marcel then scheduled the appointment with Stark dispatch. Again, I appreciate customer service details like this.9/25/2023 Today, I scheduled a heater preventative maintenance check. Before performing that checkout, previous HVAC checkouts recommended a hard starter kit replacement. I decided today that component needed to be replaced, although the system was still running. Jason replaced said component without issue. I sat down with him and Jose to review the unit’s performance. I appreciate the recommendations that Stark has always offered in the past with no a pressure approach.9/22/2021 Today, I scheduled my annual plumbing check up. While here, technicians David P. and Earl flushed my two water heaters and performed their preventative check out on the entire plumbing in the house.At the end, the techs made recommendations to their products and discussed payment options. As mentioned before, Stark provides the information and no pressure. The information was also included in the summary email invoice. I appreciate working with this company.9/20/2021 Today, I scheduled my semi-annual heater maintenance before the start of winter. I always appreciate these tune up checks before entering the demand of the period.Jason, Drew, and Viktor came out to perform my check up. As mentioned before, they pointed out what is working or needs immediate attention; and, they point out what may require your attention in the long haul. I always appreciate their honesty and candidness. Never any pressure in providing their services.I scheduled my semi-annual maintenance checkup with Stark. I spoke to Courtney, who was friendly and accommodating to my scheduling needs. Once scheduled, HVAC technician Roy came to my home to perform athorough check of my system.I have been with Stark for some years now. These people are honest in their evaluations. They address what the system may need in the best interest of your comfort. Realize that may come with a price; but, they are not doing it to pad estimates. In the end, they will do whatever you ask of them, so no pressure. -
Review 154 (2023-12-01 - Rating: 5)
Marcell S. came by to do a routine maintenance for me and did a great job. He was very professional and thorough, which is expected, but he also helped me with a plumbing issue I told him about, which was not part of his agenda for the day. I mentioned it just as small talk when he arrived. I did not expect him to do anything about it, but he offered to look at it anyway. Great guy. -
Review 155 (2023-11-13 - Rating: 5)
Jason was great today. Not only took care of our systems as part of our routine maintenance but also helped me with a drain line issue. Really nice guy... And my dogs loved him, which says a lot about his character! -
Review 156 (2024-04-16 - Rating: 5)
Recently had my HVAC system replaced and they did a great job!From the initial visit for a check on my old system through the installation of the new one everything went very smoothlyJames and Clint were very helpful.during the checkup on the old one and putting together the plans for the new system. Trey did an awesome job on the installation and was very professional and answered any questions I had. Tom did the checkup before the inspection and made sure everything was looking good.Definitely would recommend Stark for any HVAC needUpdate after 6 month maintenance :)Matt and Marcel.came put to do the maintenance checkup and were great! Very thorough amd professional. Explained everything and answered any questions. -
Review 157 (2024-07-08 - Rating: 5)
Marcel from Stark Air was sent to work on my A/C which required a cleaning of the blower wheel and compartment and the re-location of the UV Light coil scrubber. Marcel was very professional, knowledgeable, and was a pleasure to interact with. He did an excellent job and is an example of why I continue to be a loyal Stark Air customer! -
Review 158 (2024-04-24 - Rating: 5)
I have been a Stark customer for many years. Mark and David were here today for a spring tune and were thorough, friendly and explained things well. They reinforce my plan to stay with Stark -
Review 159 (2024-01-19 - Rating: 5)
I had Brandon and Lance at my house to repair my water heater. I was very impressed with their professionalism and knowledge. They gave me advice that didn’t just push for the highest cost. They provided options to help me make the best decision. I recommend this company and will use them again. -
Review 160 (2024-03-09 - Rating: 5)
Awesome 1st time experience with Stark. Stephen was on time, professional, and extremely knowledgeable. Made a tough situation REALLY EASY. Highly recommend Stephen and Stark… we signed up for the family plan immediately after this experience. -
Review 161 (2023-12-05 - Rating: 5)
Austin Villarreal recently did some very technical investigation of the plumbing issues going on in our kitchen. His expertise is far beyond some other plumbing companies we had called to get an estimate and diagnose the problem. Austin guided us through the repair with understanding and compassion for our situation. He kept us updated on all aspects of the work. He did an excellent and thorough job with the repairs. And, he assisted us with mediation efforts related to the issue. I cant say enough about how impressed I am with him.Additionally, Stephen McMichael, a manager with Stark Services, assisted us with a plumbing call. I had two separate issues and Stephen very skillfully diagnosed the problems. He is a problem solver and looks out for the customer. He was a great communicator and did an excellent job in letting me know what the options were and what he would recommend. His work was top notch and he was a man of his word. I would highly recommend Stephen McMichael and Stark Services. As a bonus, Stark Services staff does a great job communicating appointment times, arrival times, and updates through email, text, and phone calls. -
Review 162 (2024-02-29 - Rating: 5)
I called for an apparent cooling malfunction in my Stark-installed HVAC system. I received a service call quickly from Jason Vasquez and Nile Murray. They identified and corrected several problems expeditiously. Both very friendly and very professional and competent. Im a happy camper! -
Review 163 (2024-04-01 - Rating: 5)
Marissa & Oscar were amazing! They checked everything thoroughly and explained the report card effectively! They checked in to see if I had any questions. They were friendly, professional, funny, and kind! What an EXCELLENT team! -
Review 164 (2024-05-01 - Rating: 5)
David and Jason came out this evening. They were professional while still being personable. They made a stressful situation easy to navigate and addressed all concerns with confidence that comes from experience. Couldn’t have asked for a better team. -
Review 165 (2024-08-10 - Rating: 5)
David and Jason were great! Fast efficient and great communication. Highly recommend. -
Review 166 (2024-04-27 - Rating: 5)
5 star service from Stark technicians Crystal and Marcel. They showed up promptly, examined my upstairs unit, and found a part that was out of spec and replaced it. In Texas, the last thing you want is for your ac to go out when you need it most. These folks know their stuff and do a good job if repairs are needed. -
Review 167 (2024-01-19 - Rating: 5)
Lance and Brandon were the best! They not only showed up early when we were having filter issues, but they were very helpful and professional explaining what they’ll do to help us out. Will always be calling them whenever we have plumbing issues moving forward. -
Review 168 (2024-05-06 - Rating: 5)
Jason came out today, on Sunday, and was very professional. He handled our issue competently and quickly even after we vented our frustration to him. Stark air is lucky to have him! -
Review 169 (2024-01-28 - Rating: 5)
Brandon Hines came out after the city suggested we may have a water leak. He was thorough, professional, and friendly. He shared pictures of his findings and spent extra time ensuring that he checked all areas of potential concern. Highly recommend! -
Review 170 (2023-09-26 - Rating: 5)
I was very pleased with my service today! Stark was able to get someone out to my residence the same day I called. Stephen, the technician arrived on time and completed the job quickly. He explained everything thoroughly and provided photos of the things he worked on.I would highly recommend STARK AIR! -
Review 171 (2024-06-19 - Rating: 5)
Marissa and Justin were absolutely AMAZING!! 12/10 would recommend. Professional, friendly, very knowledgeable. -
Review 172 (2024-06-28 - Rating: 5)
Lance and Nile came and repaired our unit, they were quick and professional and came out the same day! They’re greatly appreciated! -
Review 173 (2024-04-15 - Rating: 4)
Dave and Mark were great! They performed the tune up on my air conditioner. They were polite and friendly. I was given the info about my system and things to help it last longer. -
Review 174 (2023-11-02 - Rating: 5)
Stephen arrived very promptly, made a good assessment of the situation, and was able to resolve our issues very quickly. I think this was a matter of a professional evaluating all of the problems from e ery angle, and being able to come up with the best possible answer. He was kind, patient, and very good at explaining things, as well. We were quite pleased with Stephen and will ask for him again. Thanks! -
Review 175 (2023-09-29 - Rating: 5)
I had a clog in my kitchen drain pipe that needed some professional expertise. I had seen the work that Austin Villarreal did for my younger brothers home and saw he was very professional and knowledgeable. I called to set up an appointment and specifically asked for him. The next day he arrives on time and immediately went to work and was fast and efficient. He explained the process and what led up to this point and got everything squared away. He is very friendly and approachable and answered every question I had for him. I will definitely be asking for him in the future should I need it. Thank you Austin Villarreal for your time, strong work ethic and honesty. You are one of the good ones out there and I hope your employer knows that. We need more people like you with a great attitude. Thank you. -
Review 176 (2024-09-09 - Rating: 5)
Jason and Nile was fantastic, took care of all my issues. -
Review 177 (2024-01-17 - Rating: 5)
Josh came in the morning and didnt leave until the job was completed. He was friendly and professional. I was extremely worried and he explained all of the details and the costs. Having that type of peace of mind makes me sure I will never use anyone else. Thank you Josh and Stark Air. -
Review 178 (2024-05-18 - Rating: 4)
Crystal and Jason performed our annual inspection for the summer. I appreciate the simple way they explain each item and answered my questions to help me to understand the technical things in a very simple way. The did a great job overall. -
Review 179 (2024-01-09 - Rating: 5)
They were fast showing up, efficient in their work. Explained everything well, and very very nice! We had Logan and Mickey come out and couldnt have asked for better technicians! Highly recommend -
Review 180 (2024-11-05 - Rating: 5)
Jason and Jose did a thorough job and answered all of our questions. We appreciate the fine service they provided! -
Review 181 (2024-02-14 - Rating: 5)
Ray came out yesterday and did an excellent job doing some maintenance to my new house. He installed a new plenum and had to run a new line for one of my ducts. They also did a great job cleaning all of the construction debris and dust out of my duct work. Thanks Ray! -
Review 182 (2023-09-02 - Rating: 5)
David and Tom came by for routine check up and were amazing. I love the Stark Services company and the workers there have always taken time to explain things and answer any questions during and after their work and with call backs should I have any questions following we have been with the company almost 2 years and plan on continuing to stay with them. Definitely recommend them. -
Review 183 (2024-01-11 - Rating: 5)
Having our HVAC unit installed and serviced through Stark is always a great experience. The technicians, Marcel, who did our servicing today, are always respectful, knowledgeable, and efficient. The Advantage Program is worth knowing your unit is covered on any issues. -
Review 184 (2024-03-08 - Rating: 5)
We had a difficult HVAC install due to our oddly framed attic, but we were so impressed with the way every aspect of the installation was handled. Special thanks to Trey Roberts who came out twice to make sure everything was done as it should be. David Calles in sales and Corey Fuston (installation) were also terrific. -
Review 185 (2024-02-27 - Rating: 5)
Stark sent an expert out who quickly found out why my A/C system was no longer working before the summer heat arrives. Lance McKinzie found rodent damage to the control wiring and sensors that a previous technician missed. Repair was done efficiently and wires were hardened with protective conduit where possible. Looking forward to cool during the upcoming summer. -
Review 186 (2024-08-01 - Rating: 5)
Jason Vasquez is a top- notch technician. He takes time to explain his findings and answers questions!I highly recommend him and Stark Air. -
Review 187 (2024-10-18 - Rating: 5)
Jason and Jose did great job with our semiannual AC maintenance. -
Review 188 (2024-10-10 - Rating: 5)
Jason was thorough and explained in detail with photos what he checked and what items to monitor in the future. -
Review 189 (2023-09-25 - Rating: 5)
Jason & Clint from Stark Air were very professional servicing my home heating system. They called before arriving within the 2 hour scheduled window. After inspection, the techs gave me a report on the heating system and answered all 6 of the questions I had. I feel comfortable the family will be ready for the approaching cold weather and the heating system will work like its supposed to. Thanks guys..Ricardo.... -
Review 190 (2024-02-20 - Rating: 5)
They are excellent people. They are doing the job with care. I had plumbing issues. Brandon Hines did the plumbing job. He did excellent job. I really appreciate his service. Thanks Brandon! -
Review 191 (2024-04-18 - Rating: 5)
Jason and Agel did an excellent job repairing our A/C system. They were knowledgeable and friendly. Stark Air is a great company.