Bryant Heating, Cooling, Plumbing & Electric

Photo of Bryant Heating, Cooling, Plumbing & Electric

Located in Florence, Kentucky

Address: 6820 Powerline Dr, Florence, KY 41042, United States

Phone: +1 513-540-4800

Rating: 4.8

Services

  • Repair services

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-20 - Rating: 5)

    Our tech Adam did a great job. He was quick, explained everything in an easy to understand way and was very friendly. In the past, we have had other HVAC companies try to pressure us into spending on unnecessary repairs or services, however Adam was straightforward about what we needed, what we should be aware of, and how we could best extend the life of our heater. He provided options for us in a professional way.In the future if we have any heating or cooling needs we will give Bryant a call and hopefully Adam can be our tech. We will also recommend Bryant to our friends and family as we were so happy with the service provided.

  • Review 2 (2025-01-07 - Rating: 5)

    I was very impressed with the service. Anthony arrived right on time, which was a great start. Throughout the visit, Anthony was extremely professional, explaining everything he was doing and answering all my questions. The work was done efficiently, and my HVAC system is now running smoothly. Overall, I had a very positive experience and would highly recommend their services to anyone in need of HVAC work.

  • Review 3 (2024-11-30 - Rating: 5)

    Very friendly staff and the technician was very knowledgeable and helpful when servicing my furnaces. Everything was explained in detail about any issues found during inspection. Bryce was my technician thanks so much for your help. I would recommend Bryant Heating and Cooling for any type of service needed.

  • Review 4 (2024-12-20 - Rating: 5)

    Literally from the first call to the last, this experience was a 5 star one. The rep that answered my first call was very kind, very knowledgeable and quickly handled my request. I spoke with Ernesto over the phone and he was also absolutely amazing. SUPER smart, knows his stuff and helped me out tremendously. Highly suggest this company!

  • Review 5 (2024-12-13 - Rating: 5)

    Called Bryant Heating about my furnace. A technician came out in 30 minutes. Well he was actually here in 20min. He was personable, polite and courteous. He explained what he was doing and made sure I understood. I will gladly call Bryant again. My technician was Adam.Thanks Adam, I have heat 😄.

  • Review 6 (2024-10-09 - Rating: 5)

    I have Bryant out twice a year, for the AC, and then for the furnace. They always do a great job, never had any issues with anyone they send. Technician Adam is here frequently, he is terrific. Very friendly, very capable, I know it will get done right. Very happy.

  • Review 7 (2024-07-28 - Rating: 5)

    Great service call. Sunday our a/c started blowing warm air and the inside temperature went to 81. Not terrible but mid to high 90s coming this week. I contacted Bryant online at 12:30 pm and we had a service rep, Adam, here by 2:30. Bad capacitor. He replaced the part and we were back in business by 3:00. Highly recommended!!

  • Review 8 (2024-07-28 - Rating: 5)

    Moved into a new house in need of a lot of work, some expected and a lot of it unexpected. In every case, Bryant was out either same or next day getting us back in business, everything ranging from minor leaks to air conditioner replacement. Excellent turnaround time, good customer service in answering questions and providing status updates. Really pleased and have no intention of switching providers, really good work here.

  • Review 9 (2024-07-26 - Rating: 5)

    We were very happy with the service received today from Bryant. We called this morning to see if a tech could come out. Anthony was professional, knowledgeable and friendly. After inspecting our issues he explained the solution, cost involved and did the job. He went above and beyond our expectations! Thanks Anthony!

  • Review 10 (2024-09-02 - Rating: 5)

    I left a previous unfavorable review and received an immediate call from the company. They sent someone this morning, and everything was taken care of. The Rep was knowledgeable and friendly. I tried to delete the last review or edit it but was unable to do so. I will definitely call this company again for any plumbing or HVAC repairs we need.

  • Review 11 (2024-04-20 - Rating: 5)

    Adam is OUTSTANDING! Thank you for being patient during our phone call. You walked me through so professionally and knew EVERYTHING about our furnace. I’m so happy we have Bryant products. Certainly will be utilizing your electric & plumbing.Diana & Nanette were the sweetest customer service representatives as well.

  • Review 12 (2024-04-04 - Rating: 5)

    Happy CustomerWell yesterday I had my regular check up on my A/C and Furnace. I noticed that the cooling was pretty slow. Dan Herrmann was the Service Technician that came to do this. He open my furnace and it was froze over. This system was 18 years old. I told Dan not to even bother with it. I ask him what we could replace it with. the Tempstar, are what I ended up purchasing. I also added a Hot Water Heater. The water heater I had was 18 years old also. So long story short all these people involved with this process were very Professional. This process was so easy. I recommend Bryant Heating, Cooling, Plumbing, & Electric to everyone. It was a great experience. The areas involved were left very clean. Keep up the great work you People are doing. The follow people involved in the install were as follows:Dan Herrmann sold me the itemsTheo Dryer - Installed the Central A/C & The FurnaceCody Howard - Installed the Central A/C & FurnaceCody Milner - Installed the Hot Water Heater.What a good group of people. Keep up the great work. Be SAFE.Thanks,Samuel David Morrison

  • Review 13 (2024-11-06 - Rating: 5)

    Very quick service & professional representatives. Also, good follow through skills as they had to come back and bring filters & they kept their word!!! Highly recommend contacting them if you need service or a second opinion.

  • Review 14 (2024-12-06 - Rating: 5)

    From the time Adam walked through the door - with a big hello smile to work on my furnace. He was professional,, knowledgable, friendly, and caring. First time hearing of or using Bryant Heating and will not be the last. Thank you Bryant Heating.

  • Review 15 (2024-08-29 - Rating: 5)

    Chuck from Bryant Electric did a great job with some much needed electrical work in our home. He and his team were timely, professional and clean. I would highly recommend Bryant Electric to others in need of any electrical work needed in their home.

  • Review 16 (2024-07-20 - Rating: 5)

    Tech came out and diagnosed what we needed. He took care of the repair quickly for us. Also gave us a tip as our unit is old and may need to be replaced. Nice guy and I appreciated his honesty and professionalism.

  • Review 17 (2024-08-01 - Rating: 4)

    Had Bryant install capacitor on air conditioner as recommended by technician. We had a coupon which deducted the $80 service call if work was done on the unit. The charge was $300. Capacitors cost only a few dollars so I believe we were over charged.

  • Review 18 (2024-09-04 - Rating: 5)

    Our electrician was awesome. Very knowledgeable and courteous. Found the problem and promptly repaired it.Definitely calling Bryant for any repairs.

  • Review 19 (2024-09-04 - Rating: 5)

    Adam was very professional and informative. He didnt try to push a sale and let me know what to expect when I do need to replace equipment. Ill be calling them again anytime I have heating and air needs.

  • Review 20 (2024-06-18 - Rating: 5)

    It was a pleasure working with Anthony today. He was able to quickly identify the issue with our AC unit and saved the day for us on this extremely hot day. Anthony was very professional, quick and thorough. Satisfied customer

  • Review 21 (2024-04-12 - Rating: 5)

    I called about an electrical issue and Tyler, the technician, arrived less than an hour later. He was friendly, knowledgeable, and discovered and fixed the issue quickly. To top it off, I did not incur a trip charge or diagnostic fee. I couldn’t be more pleased with the service I received and will use Bryant for my electrical and other needs moving forward!

  • Review 22 (2024-07-05 - Rating: 5)

    They came out super quickly on the 4th of July and got my AC up and running again! They didnt charge an outrageous fee for the holiday like every other company was trying to charge me and from the phone representative to the hvac tech himself they were all amazing people! I would highly recommend calling them for your AC issues and i will definitely reach back out if i need further help or just for my regular service as well!

  • Review 23 (2024-10-15 - Rating: 5)

    Our guy, Adam is top shelf!! Efficient, informative and willing to go the extra mile! We request him everytime!! Added bonus, hes a CHIEFS fan!! 😊

  • Review 24 (2024-05-16 - Rating: 5)

    We had Bryant A/C come out and replace our AC unit. Job was done Quick and professionally, all personal was great. Got right on the job, and finish up area like new. I think a great team of people. Thanks again.

  • Review 25 (2025-01-06 - Rating: 5)

    The service rep was excellent. He was very polite, helpful and professional.

  • Review 26 (2024-06-20 - Rating: 5)

    The most personable and professional technician I’ve ever had to deal with. Anthony is extremely knowledgeable and was very patient with me. He explained every detail and helped me make an informed decision.

  • Review 27 (2024-12-19 - Rating: 5)

    Very responsive and on time. The technicians were kind, courteous and knowledgeable. Thank you for the great service.

  • Review 28 (2024-12-19 - Rating: 5)

    Anthony was great. He was on time, very polite, listened to my concerns and addressed the issues.

  • Review 29 (2024-05-28 - Rating: 5)

    Tyler and Elijah were awesome. The arrived quickly and took care of my electrical problem. They were thorough, professional, and very knowledgeable. Thank you very much. I will definitely use this service again.

  • Review 30 (2024-10-03 - Rating: 5)

    Adam was on time, polite, and knowledgeable and efficient. He even identified a possible plumbing problem. I’m very grateful for the service.

  • Review 31 (2024-07-05 - Rating: 5)

    Bryant completely rewired my home and updated everything to code. They were easy to work with and cleaned up after themselves. I am very pleased with how quick and easy they were to work with.

  • Review 32 (2024-09-30 - Rating: 5)

    Called in for some advice /check quote on a sump pump replacement. Even know i didnt do any work with them Chad helped me over the phone and was very knowledgeable

  • Review 33 (2024-10-24 - Rating: 5)

    I am very satisfied with the service Anthony provided installing a new thermostat. I decided to purchase a new furnace too!

  • Review 34 (2024-06-29 - Rating: 5)

    Chuck and Cody came to my home to install a ceiling fan. They were professional, knowledgeable, efficient and pleasant. I would definitely have them back to my home for future electrical work

  • Review 35 (2024-02-15 - Rating: 5)

    Anthony called ahead of time and actually asked if he could coming earlier than scheduled. He was very polite & friendly and we actually had a nice conversation. He showed me how and what type of filters the furnace takes. His furnace tune-up service was quick and reviewed with me about a fan motor ball bearings that are getting worn but not worn enough to replace, yet. Good to know. Very pleased.

  • Review 36 (2024-06-23 - Rating: 5)

    Had a great experience with Bryant Heating & Air. They came on short notice when our AC failed during a sweltering heat wave. Anthony, our technician, was knowledgeable, polite and efficient. Will definitely be a repeat customer

  • Review 37 (2024-12-20 - Rating: 5)

    Excellent service. My furnace was installed in a timely manner and a professional job.

  • Review 38 (2024-07-21 - Rating: 5)

    Technician came out on a Sunday to repair my non working outdoor unit. He did a great job diagnosing the problem and replaced a bad fuse.

  • Review 39 (2024-10-14 - Rating: 5)

    Incredibly responsive and professional. Dan fixed the issue at hand and explained everything along the way. Great value and service!

  • Review 40 (2024-04-15 - Rating: 5)

    Bryant has always showed up in a timely fashion, with clean personable representatives, dressed nicely in uniform, displaying their names. They immediately put shoe covers on and are always polite and respectful from start to finish. I am always happy to schedule my Bryant check ups!

  • Review 41 (2024-08-08 - Rating: 5)

    My AC was not keeping up with the heat. I called Bryant last evening at 4:50 and got an appointment for this morning between 9-12. The tech called on his way. Arrived at 9am and diagnosed the issue. He had all necessary equipment with him and was done before 10 am. They are excellent at everything they do !

  • Review 42 (2024-12-10 - Rating: 5)

    Anthony with Bryant Htg & Cooling was very knowledgeable and professional. Would highly recommend him

  • Review 43 (2023-12-15 - Rating: 5)

    Only have positive things to say about Bryant. We have been customers since spring of 2021. They are quick. Called today and they were out to do our bi-annual maintenance. Our technician Bailey has been out to our house a few times and he is always so kind, very knowledgeable, helpful, and just goes above and beyond. I’m very pleased! And I very much appreciate the coupons they send out to help make maintaining our hvac system affordable! It’s an all around win!

  • Review 44 (2024-11-26 - Rating: 5)

    Anthony was very professional and personable. He did a great job!

  • Review 45 (2024-03-07 - Rating: 5)

    This experience with Bryant Heating and Cooling was great. Quick response and showed up with in a hour. Once arriving they were able to quickly Identify the issue and fixed quickly. During there time here fixing the issue they where very respectful and cleaned up after them. I would recommend them to anybody.

  • Review 46 (2023-11-13 - Rating: 5)

    Bryant Electric service has served us well for at least five years and we contact them repeatedly because they are reliable in quality service which Chuck the electrician upholds. Honesty, integrity and quality are essential characteristics of excellent service. This we have discovered in Chuck the electrician. We trust him to do what is necessary to perfect the work he is called to do. Thank you Chuck.

  • Review 47 (2024-12-20 - Rating: 5)

    Adam was extremely professional, knowledgeable and efficient. It was a very pleasant experience!

  • Review 48 (2024-08-20 - Rating: 5)

    Chuck and Mason were both wonderful electricians. They were very knowledgeable, friendly and fixed the problem in a timely manner.

  • Review 49 (2024-12-12 - Rating: 4)

    Edited review:After missing the initial service window, Bryant service team reached out to correct the error and make it right.

  • Review 50 (2024-01-11 - Rating: 5)

    We have used Bryant for several years with reliable service. Despite this, we decided to try a different service provider last year for one of our checkups which did not go well. We switched back to Bryant this year.Just had a visit from service tech Anthony who calmly answered questions I had about indoor air quality improvement (without the hard sell). He also corrected a thermostat issue that has plagued us since our last visit from the other provider (maybe unrelated).All of our visits from their team members are helpful with no “nickel and diming.”

  • Review 51 (2024-03-17 - Rating: 5)

    Bailey was very friendly and knowledgeable. He explained everything to me and made sure that things were in working order before he left. Bryant has always done a great job!

  • Review 52 (2024-11-05 - Rating: 5)

    The technician was extremely knowledgeable and answered all of my questions. He did a great job of explaining what he was doing and kept us informed the whole time he was here. I would not think twice about having Bryant perform maintenance on our HVAC system. I am incredibly happy with our experience

  • Review 53 (2024-01-08 - Rating: 5)

    Thank you to Anthony, Nick, Andrew & Arnesto for servicing our heating & air unit that went out. We called on Friday and Bryant was able to send a tech out the following morning. Unfortunately we had to have it fully replaced but they were able to get it completed on Monday. In less than a few days our problem was fixed. They had wonderful communication throughout the process and explained everything to us from start to finish. We will defiantly be calling them again in the future for any of our AC & Heating needs!

  • Review 54 (2024-01-01 - Rating: 5)

    I cant say enough about the service, customer service and follow-up with Bryant Heating and Cooling, Plumbing & Electric. My furnace went out on New Years Eve, eve. Had no idea if I could get a service person on New Years Eve, but called. Within an hour we had Scott Ross to my house. After he checked it I had the bad news I needed a new furnace. He went over why and showed me pictures. He didnt try to talk me into anything and went over all the options. Today on New Years Day, Theo and Dylan showed up on time with my new furnace. They were polite, informative, and skilled. They had the furnace in by noon. They showed my son and I how to work new thermostat and went over what all they did. There was no clean up on our part either.I was also afraid because it was a holiday they would charge more and they did not.Having dealt with other companies through the years, I would highly recommend them.

  • Review 55 (2024-04-15 - Rating: 5)

    Today I used Bryant Electric for the first time. Daniel was the gentleman who came to the house. He called when he was heading my way,was certainly on time and identified the problem immediately. He does not take short cuts and treated my house like it was his house. You cant go wrong if you hire them. I was totally satisfied with the service.

  • Review 56 (2023-11-25 - Rating: 5)

    We had and continue to have amazing experiences with Bryant! Chuck has been nothing but professional and hard working. He’s excellent at what he does; Honest and reliable, dedicated and trustworthy. The lighting that’s been installed has completely transformed our living spaces. We’re also able to sleep a lot better now that we know the wiring in our older home has been updated and is safe. We’d definitely recommend Bryant.

  • Review 57 (2024-10-24 - Rating: 5)

    Adam called ahead and arrived when he said he would. He was friendly and professional. The work took the time he said it would. We couldn’t be more pleased with his work!

  • Review 58 (2024-02-26 - Rating: 5)

    Anthony was outstanding. Very professional and thorough. He explained the work he did, and his evaluation of our system. Our experience with Bryant has been excellent.

  • Review 59 (2023-10-06 - Rating: 5)

    When my air conditioner stopped working I called Bryant heating and cooling. Anthony was at my home in less than an hour to diagnose the issue. He returned promptly the next morning after letting the coils thaw to complete the repair. Anthony was professional and courteous, honest and fair and was able to fix the issue. I will definitely call them again the next time I need service.

  • Review 60 (2024-09-16 - Rating: 5)

    Technician was knowledgeable and quick to assess and repair our issues. Pleasant attitude and very nice

  • Review 61 (2023-10-06 - Rating: 5)

    Bryant is always a pleasure to deal with! Mr. Anthony was efficient, kind, and ahead of schedule today. He gave me a clear breakdown of what I could do better for my furnace and offered me options. Another great service by Bryant!

  • Review 62 (2023-10-05 - Rating: 5)

    Anthony has an Exceptional Work Ethic. His professionalism and courteous attitude make him a true standout in his field. His exceptional work replacing my old AC/heat unit last year was truly impressive. Today, he conducted yearly service maintenance and his attention to detail was remarkable. I would highly recommend him to anyone in need of his services.

  • Review 63 (2024-04-26 - Rating: 5)

    Tyler arrived within 45 minutes of me calling for electrical service. He was polite, informative, and thorough. Would highly recommend Bryant!

  • Review 64 (2023-12-31 - Rating: 5)

    Bryant was awesome! When my furnace stopped working overnight, I called the next morning and they were able to get to me right away. The tech listened to my concerns, diagnosed my problem quickly, offered two options and discussed the pros/cons of both, and I was able to decide without pressure. They were then able to come out the next morning to replace my HVAC system. The installers were also fantastic -very courteous and professional. And, they were great withy dog. 🙂. I chose Bryant because my aunt has used their services since 2016 for maintenance and repair and has always been satisfied with their work. I wouldnt hesitate to recommend Bryant Heating and Cooling to anyone with HVAC needs.

  • Review 65 (2024-10-14 - Rating: 5)

    Quick & Efficient. I explained my issue I was facing with my AC and it was solved within 10 minutes. Highly recommend

  • Review 66 (2023-12-16 - Rating: 5)

    We had Bryant come and fix our furnace. Bailey replaced the fan motor. He was very knowledgeable about the furnace. He checked our warranty for us and found out it was under warranty. He was very polite. I would definitely recommend using them again.

  • Review 67 (2024-10-10 - Rating: 5)

    Anthony was prompt, got straight to work, and was helpful with guiding me through the furnace options.

  • Review 68 (2024-06-22 - Rating: 5)

    Technician showed up within time slot. He was professional and inspected outside and inside unit. Cleaned unit and quickly changed capacitor. Got the unit back up quickly.

  • Review 69 (2024-07-10 - Rating: 5)

    Anthony was great, very kind and fixed our A/C unit quickly and checked the coils as well.

  • Review 70 (2023-06-15 - Rating: 5)

    Tim was on time and took the time to explain what he was doing. The best part was, our entire system is 22 years old. My wife asked about buying programmable thermostats, he recommended we wait until we replace the system, since it will come with a new one. The other item I’m pleased to share, he took us through what was available and did not try to over sell the most expensive unit. It’s hard to find honest people and companies, rest assured Bryant and Tim will not disappoint.

  • Review 71 (2024-05-01 - Rating: 5)

    Daniel Harmeling was very professional. We would recommend him to our friends. He did a great job and left the area he worked in clean and the light fixture looks great.

  • Review 72 (2024-03-29 - Rating: 5)

    Dan came out to inspect my HVAC unit for annual maintenance. While here he totally sold me on the whole house protection Bryant offers and immediately called a Bryant electrician to come check out an electrical issue. Tyler then arrived, diagnosed the problem, and scheduled a repair next week. These guys are terrific!

  • Review 73 (2023-10-27 - Rating: 5)

    Bryant is the best company that I could have gotten and all the guys came out was really nice and respectful and they contacted me and gave me a heads up before they showed and I honestly like that in a company. I would recommend anyone to go to Bryant heating and cooling, when they say they will do the work they actually do their job! Thank you guys so much for the work you did!

  • Review 74 (2024-03-25 - Rating: 5)

    Service is Great. It’s my first service with them and Antony was the technician, he did great. He did answered all my questions and explained me how to change my filter and numbers in my humidifier.

  • Review 75 (2023-12-01 - Rating: 5)

    Tyler was very helpful and very knowledgeable. He helped my young son to understand what happened. There was a power surge in his room and it scared him, he wouldn’t step foot in there. Tyler explained to him what happened after thoroughly looking at everything, and helped my son and I both feel better about the situation! I will be using them In the future for any electrical needs. Thanks Bryant!

  • Review 76 (2024-01-07 - Rating: 5)

    I woke up on a Saturday morning with a cold house and a furnace that wouldnt run. Within 45 minutes of calling I had a Bryant technician at my door. He, Adam, was awesome! He had me back up in running in no time and everything is good now. Thanks Bryant!

  • Review 77 (2023-10-12 - Rating: 5)

    Tim called ahead of time to let us know his arrival time. We were also able to schedule the service appointment the day after we called. Tim used a couple of cameras to view the combustion chamber. He dusted available surfaces, checked temperatures, and combustion gas composition. Tim was efficient and answered the few questions I had. I highly recommend Bryant to anyone seeking furnace servicing.

  • Review 78 (2023-05-23 - Rating: 5)

    I called to have someone come look at our air conditioner at 3:50 & Tim arrived within an hour! He told me the problem & I gave him the go ahead to fix it. He had it fixed within minutes & made sure everything else was good before leaving! He was very respectful & made sure I understood everything that needed fixed. I highly recommend!

  • Review 79 (2023-10-18 - Rating: 5)

    Serviceman arrived as he had stated on his pre notification call. Great service received. Gave run down on condition of furnace and also some upgrading available for furnace. Was pleased to see the new services available for entire house utilities. Lived here 9 years and used Bryant always. Excellent and dependable services received every year for spring and summer checkups.

  • Review 80 (2023-11-15 - Rating: 5)

    Our service guy,Anthony Miller, was very professional, and had alot of experience about his job.He was respectful to us.Had a great sense of humor.I would refer him and your company to family and friends.Thanks for employing a very nice guy.He was able to have our furnace running within the hour and we had heat.Thank You!

  • Review 81 (2023-07-08 - Rating: 5)

    We called for service on a Saturday and they were here within an hour. Bailey knew right away what was wrong and fixed it in no time. Already feeling the house cool down! Definitely recommend Bryant and Bailey. He was polite and professional!

  • Review 82 (2024-04-09 - Rating: 5)

    Anthony Miller was very proffessional, very knowledgeable and went out of his way to to look up a filter I needed on Amazon. He didnt even try to sell me on anything. Request Anthony when u call for service with Bryant. To MrBryant; give this man a damn raise!

  • Review 83 (2023-09-22 - Rating: 5)

    I have worked with Bryant regularly. They have always been great to work with. They diagnose the problem easily and quickly and are always very professional and courteous. Dan was great to work with; very knowledgeable and knew right where to start when I told him what was going on.

  • Review 84 (2023-12-16 - Rating: 5)

    Words cannot express how great our service technician Bailey was. He was extremely professional and knowledgeable. He listened to our concerns and was able to assist us that same day.

  • Review 85 (2023-10-05 - Rating: 5)

    Bryant responded immediately to my AC problems, they offered me service within 2 hours of me calling which is amazing, but i opted for a time slot the following day. Anthony was on time the next day, early in fact. He diagnosed the outside compressor in a few minutes and presented me with a solution. He had the problem fixed in no time and was very courteous and professional throughout the process. I would highly recommend Anthony and Bryant heating and cooling.

  • Review 86 (2023-09-11 - Rating: 5)

    Called on a Monday morning for an AC issue, they said as soon as a tech was available, they would send him or her out. didn’t expect it to be within the hour, but glad it was. Dan showed up, I explained the problem, and he seemed to know exactly what was wrong just from that. Dan ran the diagnostics, found the s problem, and had everything fixed within 15 minutes. The service fee to show up was $80, and that was all he wound up, charging me as it was such a simple job. Extremely happy, and now also very cool. Definitely recommend. - Ron Z

  • Review 87 (2023-11-03 - Rating: 5)

    Can not say enough about Bryant Electrical service and Chuck. The service, care, knowledge and quality was amazing. Chuck really goes through the entire process, explains all the details pricing. Makes sure you get the best outcome, price and feel secure. Best discussion to become a member of their full home program. Highly recommend to everyone!!! Thank you Chuck!

  • Review 88 (2023-06-23 - Rating: 5)

    Just had my AC units serviced by Dan H. He was very thorough, explained the condition and details of each one clearly. He also arrived on time/early and gave me a heads up when he was on his way, which I appreciated. Great service!

  • Review 89 (2023-10-20 - Rating: 5)

    We have always had routine PM performed on our home HVAC system. So after settling in our new home in the Cincinnati area we began the process of selecting a company to continue this service. We chose Bryant Heating and Cooling. After the first service, a furnace check, we are confident that our system is in good hands. The service technician, Tim, was thorough, professional and patient in answering any questions I had as he completed the process. I highly recommend Bryant Heating and Cooling.

  • Review 90 (2024-01-05 - Rating: 5)

    Tyler was great, came replaced the breaker we needed without trying to upsell anything. He explained everything well and even answered some extra electrical questions and showed me the outside main breaker box. Will definitely call them again if we need an electrician.

  • Review 91 (2023-02-12 - Rating: 5)

    Update: I had Bryant out and told them I was smelling a burning smell when my furnace came on. The technician told me there was nothing wrong with my furnace. Not 2 weeks later my furnace went out in the middle of the night below freezing which I was trying to avoid by having them out in the first place. I paid $80 to be told there was nothing wrong with it. I wouldnt recommend and as a result I had Poston Brothers install my new unit & they were very reasonable. I called Bryant this morning for maintenance on my furnace. I had the pleasure of meeting Anthony. He showed up promptly, did a great job and even took the time to show me my furnace and explain how it worked and answer every question I had. Knowledgeable & excellent customer service! I would recommend this company to anyone!

  • Review 92 (2023-12-05 - Rating: 5)

    Brad with Bryant Heating and Cooling is top notch. Very thorough, fair, and on time. With the ease of same day service I will call Bryant again as they’re very customer service focused and knowledgeable in their respective field of expertise.

  • Review 93 (2024-11-18 - Rating: 5)

    On time and very friendly service.I definitely recommend this Company.

  • Review 94 (2024-07-10 - Rating: 5)

    Anthony was great.He explained everything he was doing.He also worked me on the financing for a new unit

  • Review 95 (2023-12-04 - Rating: 5)

    I highly recommend Bryant heating for service of my furnace.Theo/Scott both were excellent and professional they explained what they were doing every step of the way. I will always use Bryant heating . Thank you guys for all you do. Very happy customer here. Smiles

  • Review 96 (2024-04-02 - Rating: 5)

    Adam was my Service person today. He was very informative and personable. Took time to explain and advise best way to get the most out of my furnace. Really appreciated him taking the time to talk to me about my furnace.

  • Review 97 (2023-11-10 - Rating: 5)

    Amazing service. Answered our call the first time, dispatched someone same day, gave clear up front pricing and options for us to decide the direction we wanted to go. FAST SERVICE, Tyler was very professional!

  • Review 98 (2023-12-18 - Rating: 5)

    Super fast response time! Great customer service! Bailey is so nice and helpful!I recommended Bryant to my friends and family and they’ve all been happy with their experiences too.

  • Review 99 (2023-05-23 - Rating: 5)

    Tim was very helpful and explained everything to me in detail. He arrived early, and wore protective covers over his shoes as to not track mud into the house. I have used Bryant in the past for Furnace tune up as well, and Ive been very pleased with them.

  • Review 100 (2023-12-16 - Rating: 5)

    Super fast response time, they were here within 40 minutes of first calling. Issue was diagnosed and several options offered, from repair to replacing the unit. There wasnt any pressure to pick one or the other. Awesome service!

  • Review 101 (2024-01-01 - Rating: 5)

    Are furnace whent out on new years eve so we called Bryant Heating an Cooling. They sent there technician Scott he was at or house within a hour. He Explained what failed on the furnace . Unfortunately we needed a new one .They sent there InstallersTheo & Dylon over new years Morning to install the new one they were great Very professional and let no mess behind! Were very happy with there whole team that helped us ! I highly recommend them!

  • Review 102 (2024-01-10 - Rating: 5)

    The technicians were very efficient and knowledgeable. They were able to troubleshoot and resolve my electrical issue in less than an hour. Will be calling Bryant for any electrical needs in the future.

  • Review 103 (2024-07-31 - Rating: 5)

    Anthony did a thorough job servicing my unit and is very professional and knowledgeable. Thanks

  • Review 104 (2023-04-24 - Rating: 5)

    We built a new home with Fischer a little over a year ago and there was an outdoor light that within a year was falling down and hanging. It was at the top of the house that was way to high for my comfort level. Bryant came out and looked at it, suggested a light that would be much better for the area of the home with how bad wind is here. They came and installed the new light and was fast and efficient. Their employees were so kind and made it a great experience.

  • Review 105 (2023-12-28 - Rating: 5)

    Adam, the technician, was friendly nd very detailed. The whole process was efficient and worth the price. I would highly recommend Bryant and use their service again.

  • Review 106 (2023-10-10 - Rating: 5)

    I had 3 plumbing issues, one electrical, and a HVAC checkup to schedule. Bryant was very responsive and got them scheduled for only 2 separate days. They also installed a new AC/Furnace a couple of years ago. It works well

  • Review 107 (2024-06-26 - Rating: 5)

    Anthony did a great job repairing and cleaning our unit. Service was very quick.

  • Review 108 (2023-12-16 - Rating: 5)

    When I called Bailey was quick to respond. He fixed my furnace in under an hour. He was very professional and knowledgeable. I was very happy with my service.

  • Review 109 (2024-01-20 - Rating: 5)

    Love the friendly, punctual service. Ive used this company for both the air conditioner and furnace. Dan, Candace and Adam are the best! I absolutely recommend Bryant Heating & Cooling.

  • Review 110 (2023-10-12 - Rating: 5)

    Owning a house built in 1880 with old knob & tube wiring always makes electrical work a challenge.Chuck & Ryan spent 2 full days working on rewiring the upstairs half of the house.They are were on time, knowledgeable, conscience to details and worked really hard to get us exactly what we needed.Weve already booked our next project work with Bryant Electric.

  • Review 111 (2023-04-07 - Rating: 5)

    We got an estimate on them for a new furnace system. They gave a very professional presentation with a lot of different options were very careful at looking at what our needs were and what we wanted they listened very well and gave very competitive prices on their options. If we end up choosing them for our new system I will update my review but I would absolutely recommend having them come out and give you an estimate if youre considering either a new heating or cooling system for your house or both.

  • Review 112 (2023-10-28 - Rating: 5)

    Tim was absolutely amazing. He answered every single question without hesitation even my silly ones. He explained every detail of what he was doing and even showed me the problem. Definitely would recommend Bryant to anyone.

  • Review 113 (2023-02-08 - Rating: 5)

    We installed a new water tank for our house and didnt have hot water, we thought it was the breaker so we call Bryant Electric and Ken Rettinger arrived on time and looked at the breaker, and informed us the breaker was fine and he then proceeded to check the connection to the water tank and found the wires not connected correctly, so he fixed it for us and said there was no charge.We appreciate the fact that he was on time, and honest and fixed the problem very quick, we would definitely recommend this company, and definitely use them again in the future.

  • Review 114 (2024-01-23 - Rating: 5)

    Just had to share the excellent experience I had with Scott Ross and my failed compressor. My 17 year old heat pump is hanging on by its alligator clips but not for much longer. Bad news, but Scott was so patient answering ALL my questions and showing me some of my choices that I now have to make. Im not related to the company but I wouldnt even think about using a different company then BRYANT HVAC.

  • Review 115 (2023-10-18 - Rating: 5)

    Called Bryant plumbing out because my water heater was leaking. They had a tech come out that day. Chadwick Isler was the tech that showed up. He was very professional and explained everything very well to me. We decided to go with a Tankless water heater and we love it! The install was very in depth but they went over and beyond on putting tarps down and cleaning everything up like they were never in my home! I will be calling Bryant Plumbing, Heating &Air and Electrical for future issues!

  • Review 116 (2023-07-03 - Rating: 5)

    Not only did Tim fix my AC but he also noticed my water heater had some rust as well as water on the top. After having it checked out it maybe had a month before this trip turned into a flood. Am I happy Tim did more than “than” just the AC repair.

  • Review 117 (2023-10-05 - Rating: 4)

    Very informative. Tim took time to thoroughly explain things about my furnace and filters. Made me feel more knowledgeable. Coupon for 26 point inspection and cleaning made the visit only $60.

  • Review 118 (2023-10-07 - Rating: 5)

    Tyler was timely and extremely courteous. Bryant sent him out by noon after my call earlier that morning. He fixed the problem and I was very satisfied.

  • Review 119 (2022-08-26 - Rating: 5)

    We upgraded our aging fuse box and home re wiring. Bryant Electric did an awesome job. Chuck and his coworkers was prompt, responsive, professional and worked with integrity. Will definitely call on them in the future for any electrical needs. Highly recommend.

  • Review 120 (2022-01-07 - Rating: 5)

    Adam from Bryant came out to tune up our heating system. Very professional, friendly, and knowledgeable guy! He thoroughly explained what he was doing and what needed to be done. Turns out we did need to get a new furnace, but we had already kind of expected that. The former owners didnt do much in the way of maintenance. Lol This is the second time weve used this company in a month and as long as they send excellent techs like Adam, we will continue to do so.

  • Review 121 (2024-08-20 - Rating: 5)

    Friendly, courtesy and knowledgeable professionals from Bryant. Would certainly recommend.

  • Review 122 (2023-12-08 - Rating: 5)

    Bryant heating &cooling installed new furnace 12/8/23. Theo Dreyer and DillonDid a fantastic job! Everything was installed tested and explained- Very courteous-I would recommend calling Bryant heating for any Job Thanks guys!

  • Review 123 (2022-05-19 - Rating: 5)

    Tyler was extremely professional and did an amazing job with our service today. We called for a bad breaker in the box and we could not have been further away from what the actual problem was. After a quick work through Tyler found and eliminated the issue. Also, the communication top down was very transparent, from calling to book the appointment to when Tyler called me to say he was running ahead of schedule and could help EARLY! This will be my go to electrical company moving forward.

  • Review 124 (2022-07-01 - Rating: 5)

    We were very happy with the service provided by Bryant Heating and Cooling this year! We purchased a brand new A/C unit from them a few years back and we had them come in every year for maintenance. This time they sent Adam. Hes very professional, knowledgeable and very courteous. Hes not just cleaned and did the inspection on our A/C unit but he also answered all the questions we had.

  • Review 125 (2023-03-30 - Rating: 5)

    Had another company over for a plumbing problem. They would not even look at it. Said it was too small an area. Called Bryant (which I did not know did plumbing) and Chadwick came over that afternoon and actually had to get on the ground to fix it. He was so knowledgeable , professional and went above and beyond. He was not afraid to get dirty and fixed my leak. I live in a mobile home and it was hard to find a company to come. I would recommend Bryant, especially Chadwick, for all plumbing issues.I also had Bryant to fix an electrical problem some months ago. That man was very knowledgeable and very patient. He checked out all my electrical fictures

  • Review 126 (2024-02-28 - Rating: 5)

    I am happy that Bryant provides electrical service! I can use one trusted company to take care of my household needs. Tyler and Ryan fixed my issue in the kitchen. Thanks Bryant!

  • Review 127 (2023-06-03 - Rating: 5)

    Technicians Chuck and Jesse were on time, friendly, professional and explained our options and resolved the issue in a timely fashion. We plan to use again when we replace electrical panel. Highly recommend!

  • Review 128 (2022-05-25 - Rating: 5)

    Friendly, professional and knowledgeable. Repair service was performed quickly and neatly. When I discussed the age and condition of the current panel with him he worked up estimates for me with different options at various price levels and explained each in easy to understand detail. Tyler was a pleasure to deal with.

  • Review 129 (2024-01-07 - Rating: 5)

    Highly recommend. Anthony arrived within 2 hours of a call for an issue with our heat pump, and diagnosed and repaired issue quickly.

  • Review 130 (2022-04-21 - Rating: 5)

    I was looking for a company to have our A/C checked for summer after no-so-happy experience with another company. I decided to call Bryant because of good reviews. Well, those reviews are right. Tim came over and did 26-point inspection on our A/C. When he was done, I was ready to pay $250 for an annual contract since I was planning to have the furnace checked in fall, and also that was what I used to do with the other company. But, he explained to me that the A/C was relatively new and in good condition and that I wouldnt need to pay a higher rate for a contract since it was designed to cover older systems that are prone to having serious problems. So, he only charged me for regular single-system maintenance which was much affordable. I was impressed with his honesty. Im glad I made the switch. I highly recommend this business.

  • Review 131 (2024-05-11 - Rating: 5)

    Although the results of the visit were financially painful, it was a joy to meet Anthony. He is knowledgeable, efficient and he tackles the problems with determination.

  • Review 132 (2021-09-03 - Rating: 5)

    Great service. Technician showed up on the scheduled time slot with a great can do attitude. After a brief discussion about my AC problem he got right to work and had me up and running cool in no time. I highly recommend Bryant for a easy hassle free HVAC service. Nothing but professionals here. Thank you.

  • Review 133 (2023-05-26 - Rating: 4)

    Guy came to clean/inspect my furnace. Did a good job and showed me what was wrong with it. I had another company for electric work, and when I mentioned it he showed me their standard quote for the same service, but it was significantly higher than the quote I had from another company. Price for furnace replacement also seemed quite a bit high, but I really wont know till I get other quotes. Liked the service, but they might be overcharging a bit.

  • Review 134 (2021-12-07 - Rating: 5)

    The customer service and technical service from Bryant Heating and Cooling was outstanding today. I called in the morning with my concerns and a technician showed up at the house within 2 hrs. Excellent response time. The technician, Adam, was very polite and personable in addition to being very knowledgeable of the work needed. He made sure everything worked properly and kept the area clean before leaving. Adam is a great asset to Bryant Heating and Cooling and if I need a technician for any other issues that occur, I hope the company is loaded with Adams!!

  • Review 135 (2025-01-03 - Rating: 5)

    Great service by Anthony and right on time!

  • Review 136 (2024-01-06 - Rating: 5)

    I own a service company and your tech is what I expect in my own techs.He knew his jobHe was quickHe was thoroughHe was personableHe is the kind of person I would like to visit us again if the need arises

  • Review 137 (2023-12-16 - Rating: 5)

    Bryant did an excellent job doing a routine maintenance on our HVAC. Very professional! I highly recommend them.

  • Review 138 (2023-09-07 - Rating: 5)

    Used Bryant Heating, Cooling, Plumbing & Electric few times to install my electric vehicle outlet and for my HVAC system yearly maintenance. They are professional, courteous, on time and do a great job. I recommend.

  • Review 139 (2021-11-12 - Rating: 5)

    We are very happy to send out this review for Bryant Heating, and Air Conditioning. We had a new heat pump put in and some vent work in the basement. We were pleasantly surprised at the quality of the men working on our job. They worked hard and didn’t stand around smoking and joking. When one was working outside, one was working in the basement, and one was helping with supplies and running errands. They were very knowledgeable and quite friendly. We will definitely call them back if we have any more repairs. We are very pleased.

  • Review 140 (2022-10-24 - Rating: 5)

    Dan came out within an hour of me calling for service. He was professional and double checked everything that we needed him to. The prices were much more reasonable than the other places we had called and they also were available for same day service. We will use again.

  • Review 141 (2023-05-24 - Rating: 5)

    Our air conditioner stopped working. Went online and set up appointment first thing in the morning. Bryant had the AC working before 939 AM. Great friendly service and also quick.

  • Review 142 (2022-06-13 - Rating: 5)

    Bryant came to our rescue when our furnace shut down during an ice storm. They were prompt and courteous and put a new furnace and air conditioning unit for us. They explained how the new system worked and answered all our questions. After installment they cleaned the work space and again they were very professional and courteous. I would highly recommend them.

  • Review 143 (2023-10-18 - Rating: 5)

    Called Bryant for my water heater and they had a tech come out same day. Jordan Sterling was the one that came out to my home. And was super professional and answered all my questions and fixed the issue. Our water heater was leaking and gave me all the different solutions to fix the problem and replaced the water heater same day. We will be using Bryant Plumbing, Heating and Air and Electric for all our home needs.

  • Review 144 (2023-09-26 - Rating: 5)

    Weve been looking for a new A/C heat company and we finally found one! I called at 1:30 today when I got home from school to get an appt. I was amazed they were able to come later in the day. Very impressed and pleased.

  • Review 145 (2023-01-14 - Rating: 5)

    Called Bryant Tuesday morning, Anthony arrived a few hrs later and set us up with a new furnace. He went above and beyond to accommodate us! The next morning Nick, Theo and Seth arrived. They removed old furnace and installed new one in less than 5 hrs. I couldnt be happier with the level of quality and professionalism of their work! They exceeded my xpectations! Will definitely be using Bryant for all my plumbing and hvac needs. HIGHLY RECOMMEND you will not be disappointed, thank you!!!

  • Review 146 (2024-12-16 - Rating: 5)

    I appreciate the services Bryant heating and cooling gives me. Adam was nice and I appreciated him.

  • Review 147 (2023-11-07 - Rating: 5)

    Our technician Tim was awesome! He got in, did the tune-up and got out. He was very nice and had a very professional manner.

  • Review 148 (2022-01-11 - Rating: 5)

    Robert B. with Bryant Heating & Cooling came out for a AC service and was incredibly professional, knowledgeable, and great to work with. After bad experiences with some other companies I highly recommend Bryant and plan to continue to use them moving forward.Update 1/11/22: Today I had my entire HVAC system replaced due to the 16 year old Goodman giving out. In about 24 hours we now have a new system and should be set for many years. The price feels a little steep but Im more than satisfied with everyone I dealt with. The crew that installed was timely, efficient, and very nice.

  • Review 149 (2021-06-15 - Rating: 5)

    Awesome experience with Dan coming out to our house this morning!We previously had another company come out when our AC stopped blowing cold air, the guy from the other company basically said he didn’t know what the problem was, took our money for a service call, and left.The next day we got a direct mailer from Bryant and decided to give them a shot, and I’m so glad we did! Dan was super professional and personable. He was able to diagnose the issue and give us options. Unfortunately it looks like we might have to replace the whole system soon, but he was able to provide a temporary fix while we figure out our next steps. We just bought our house and were totally unprepared to need to replace this system, but I’m thankful Dan was able to figure out how to get our house cooling again until we decide what to do next.

  • Review 150 (2024-02-04 - Rating: 5)

    Anthony was very nice and professional, he did a great job. We will definitely use Bryant again!!

  • Review 151 (2022-01-12 - Rating: 5)

    Had an inspection on our house we just bought and the electrician chuck Scott found stuff my home inspector missed and helped make sure that all was well with the house. Made sure to point out what I need to avoid doing and where not to plug too much in ( bad habit of mine) great service and was even early to the appointment! Great job:)

  • Review 152 (2024-10-15 - Rating: 5)

    Quick arrival, courteous and efficient service - couldnt ask for more!

  • Review 153 (2023-11-15 - Rating: 5)

    I am very satisfied with both the timeliness and professionalism of Bryant’s service group.Several years ago, we used them to replace the 16 year old air conditioning and heating systems. We’ve continued to use them for annual checkups. During one checkup, they discovered and replaced a faulty A/C coil at no cost to us.Would recommend these folks for your HVAC needs.

  • Review 154 (2024-10-29 - Rating: 5)

    Was on time. Very knowledgeable explained everything to me. Very satisfied

  • Review 155 (2022-09-12 - Rating: 4)

    Very prompt. Technician was awesome. Took time to explain what he was doing and what numbers meant on a meter he used. Told me my furnace runs great even though it is 17 years old. It runs better than its manufacture rating

  • Review 156 (2022-03-25 - Rating: 5)

    Bryant came and did a AC inspection and cleaning. They did a excellent job and explained to me that my system working fine but was 25 years old. They didnt turn a inspection and cleaning to a high pressure sales pitch which I appreciated! I would recommend them to friends and family.

  • Review 157 (2023-09-17 - Rating: 5)

    Hi, I had a good experience with Anthony today. He was prompt and knowledgeable. He helped me figure out the problem I’d called about & things seem to be working well now. Highly recommend!

  • Review 158 (2019-10-17 - Rating: 4)

    The Bryant team was very efficient and professional with my installation. They arrived as scheduled and work was completed in a timely manor. I was impressed with how well they cleaned up after the installation. Operation of the system was fully explained. My only concern was that for the price paid I thought a programmable thermostat would have been included.

  • Review 159 (2023-08-03 - Rating: 5)

    I called about my A/C down on one of the hottest days. The technician arrived within 2 hours and after discussing what it was doing he went straight to the problem. 15 minutes later he was driving away and I was enjoying A/C

  • Review 160 (2022-12-31 - Rating: 5)

    Wonderful experience with everyone! Im glad Ive called them when my AC died last week. Mike came the next day, very punctual and professional and explained the problem and the options to me. Then, the crew came the next day to replace the unit. They were great. Edis was a great team leader, professional, polite, very respectful of the customer, and the company policies with regards to safety. I will recommend them to anyone would need HVAC services.

  • Review 161 (2024-06-22 - Rating: 5)

    Service Rep was very friendly let us know every move he made along with pricing.

  • Review 162 (2022-01-09 - Rating: 5)

    We were experiencing a power outage at 3:00 am and lost power to our furnace during 17 degree weather. The Energy Company (Duke) said it was not an issue with them so it must be an issue in our home. We started calling numerous electric repair companies with little or no hope that anyone could get to us anytime soon. Bryant, realizing that we were without heat, sent an electrician (Ken) right out. He was personable and efficient. He was able to prove that the problem was NOT in our household wiring. There was not enough power coming into the meter. He helped explain it to Duke Energy for us so they could resolve the problem. He went above and beyond. HIGHLY recommend Bryant.

  • Review 163 (2024-04-25 - Rating: 5)

    Adam was great! He was knowledgeable and a pleasure to have! I would recommend Bryant to anyone!

  • Review 164 (2020-02-24 - Rating: 5)

    Great experience! I was able to get an appointment quickly to do a regular check on my furnace. Mike explained a change that he made to the furnace settings and was very professional and personable! Highly recommend if you are looking for a company to do heating and cooling maintenance.

  • Review 165 (2021-02-14 - Rating: 5)

    Bryant Heating and Cooling Company is the Best I am very happy with the Professional Service Experience Ive Received Today from the very beginning phone call Excellent Customer Service Support Very Much Engaged with my concerns about the Heating System. Mike was my technician who diagnosed the problem and corrected it ASAP !!! Mike was very knowledgeable and experienced he has excellent customer service care he explains everything very accurate and clear being comfortable with the work he performs. I am very happy express that Mike Expertise and The Entire Bryant Heating and Cooling Company has me as a permanent customer I recommend them to anyone searching for Heating Cooling or Electric Services they are Simply the Best. From Dee Williams. 😁

  • Review 166 (2023-08-28 - Rating: 4)

    My tech correctly diagnosed the problem! We fixed ourselves but thank you for checking the system. 4 star instead of 5 because they offer a bogus membership program. Ask questions and read the fine print!!

  • Review 167 (2022-02-15 - Rating: 5)

    The service was preformed quickly and professionally. We had a new humidifier installed on our furnace. They were pleasant and explained thoroughly what they did and how to use the humidifier. I would definitely recommend Bryant HVAC to my family and friends.

  • Review 168 (2023-11-08 - Rating: 5)

    Bryant has been a great contractor for my heating and A/C. They are always quick to respond, efficient with their work, and never leave a mess.

  • Review 169 (2020-06-24 - Rating: 5)

    This is the first time using Bryant and I was impressed with Anthony. He was very kind, explained everything and was very honest about my unit. He did find a Capacitor that was putting out only half the current to the motor. He showed me and even though I have a home warranty to where I only pay $100.00 max, I went ahead and had him change it.He cleaned up the unit, leveled it and you’re lucky to have him

  • Review 170 (2023-11-30 - Rating: 5)

    Bryant was professional and walked me through the steps in replacing my furnace. I would recommend their services to anyone looking for service and maintenance of HVAC.

  • Review 171 (2022-04-26 - Rating: 5)

    Dan is the MAN! He had great communication prior to his arrival; walked me through what he was troubleshooting while here at the house; and had a great attitude/personality to boot! 10/10 would recommend and will be using Bryant H&C for any unfortunate future needs!!

  • Review 172 (2022-04-15 - Rating: 4)

    Technician was on time and polite. He was knowledgeable about what our needs were for a new heating and cooling system. We did not go with the company due to the significantly higher price quote that was given compared to other heating and cooling companies.

  • Review 173 (2021-05-17 - Rating: 5)

    Ken was early and extremely courteous both times I worked with him. Upon his first trip, the issue fixed itself of sorts. I had paid the trip charge but he said if it happens again and he comes out to fix it, he’ll be sure that I don’t have to pay the trip fee again since he didn’t have to fix anything the first time. He kept his word and when discussing pricing he broke it down for not only me but my grandmother on the phone who owns my residence. Extremely friendly and great company to use.

  • Review 174 (2020-05-12 - Rating: 5)

    Anthony was our service rep and he was amazing! He took the time to explain everything and shared background info about the inspection. Furthermore he shared what is reasonable to expect when evaluating a furnace and a/c unit and the options moving forward for maintenance.He arrived early and notified me before hand to make sure it was okay. He wore his face mask, shoe covers, and gloves at all times. Anthony was Very patient with my children and considerate with social distancing, given the uncertainty of today’s unknown. I could not be anymore satisfied with any other service that I received today.

  • Review 175 (2022-05-18 - Rating: 5)

    Service technician that came out today was professional, followed all Covid-19 protocols, and did a great job. I will make sure to ask for him next time when I need someone to comeback out again. We replaced both our air conditioning and heating unit at the same time with Bryant. Great units and have cut our bills in half during peak months.

  • Review 176 (2020-01-02 - Rating: 5)

    Mike was my technician today. He did an excellent job explaining his service on my furnace and the life expectancy of the parts that have about 14 years of age on them. Called before arriving and arrived early in the window of time given and cleaned and serviced my furnace professionally. I have used this company for years and will continue based upon this level of service and professionalism

  • Review 177 (2019-09-11 - Rating: 5)

    I was always loyal to a local competitor. Due to recent changes in the company a few years ago and significant decline in service and quality technicians, I decided to give Bryant a try! Mark was excellent and did a very thorough job cleaning my heating unit and advising me of things that are getting close to life expectancy. I love that he was not pushy and advise I could probably get 1 to 2 more years out of a part, but may need to replace after that. I will definitely be using Bryant again and highly recommend to anyone looking for HVAC maintenance!

  • Review 178 (2023-07-18 - Rating: 5)

    I’ve used Bryant twice in two days for separate issues I had with my electrical and HVAC. They were friendly, on time, knowledgeable, professional, and not to mention quick!Thank you Dan, Ernesto, and Hayden!

  • Review 179 (2023-07-15 - Rating: 4)

    Needed to replace capacitor in my ac unit and I was able to get someone out in a couple of hours. It literally took 5 minutes to fix but yet I was charged the $80 fee plus labor of $120, so way to expensive for what was needed and done.

  • Review 180 (2023-09-15 - Rating: 5)

    We needed to have our electrical panel replaced and upgraded. Service was schedule for the next morning, and the electrician, Ernesto, was absolutely wonderful. Fantastic experience!

  • Review 181 (2021-01-04 - Rating: 5)

    Since moving to Cincinnati I have been using Bryant Heating and Cooling. I just had a complete new HVAC system installed as the old system was 17 years old and needed to be upgraded. The suggestions about the new system were explained and all of my questions were answered in a very professional. manner. The installers did a great job and explained the operation and care of the new system. The cost was very reasonable for the improved SEER rating and long warranty that was offered. They are great to work with what you need and do not pressure you into a system that is not what you need. I guess the honesty really comes through. Please let them talk to you when you are considering a new system. Its always good to get a second opinion.

  • Review 182 (2019-09-19 - Rating: 5)

    Service Tech Mark arrived on time. He was efficient, knowledgeable, informative and very friendly. I can say the same about other Bryant servicemen who have inspected, repaired and even replaced a furnace. Everyone I have met at Bryant has been honest, ethical and a pleasure to deal with.

  • Review 183 (2021-10-09 - Rating: 5)

    I was just expecting a quote for a new ceiling fan installation but Ken was able to do the installation same day. He was very friendly, professional, and did a fantastic job. He even found some illegal wire splicing on a plug and fixed that for me as well. Thank you!

  • Review 184 (2022-03-28 - Rating: 5)

    I have nothing but great things to say about this company.My technicians name is Ken. He is professional, friendly and prompt.I bought an older condo that had no overhead lights. He put 4 can lights in my great room, 3 ceiling fans and various other things. Everything looks and works great. I am thrilled with the service I have received.Sue K

  • Review 185 (2022-12-22 - Rating: 5)

    I had an incorrect diagnosis by another company after waiting a day without heat in my family home… within 2 hours of calling Bryant I had 2 technicians come (one non-emergency price; one electrician based on the erroneous previous diagnosis and one HVAC technician) and they got the heat going in less than 30 minutes! And again- no overpricing for the time and extra technician- I won’t use anyone else for my heating/cooling/electrical needs again! A special shout out to a Tyler and Tim!! Thank you!

  • Review 186 (2023-12-18 - Rating: 5)

    Bailey has serviced our ac and furnace, he comes with a smile and his face and very friendly. Would definitely recommend Bailey to family and friends as well as Bryant Heating & Cooling.

  • Review 187 (2022-04-12 - Rating: 5)

    Able to get us in the same day we called. Knew cost before work was begun. Tyler was our tech and he was friendly, professional and got it fixed quickly. Will definitely use again.

  • Review 188 (2021-10-01 - Rating: 5)

    I was very pleased with my experience with Bryant Heating and Cooling. Dan came out on the same day as I called, and within two hours of calling them! I got my heater fixed, it only cost the service charge, and I would highly recommend these people and this company. Thank you!

  • Review 189 (2022-01-22 - Rating: 5)

    Had an emergency issue with our electrical panel. HVAC breaker was burnt out and the panel needed to be replaced. We were told this by another electrician about 8 years ago but decided not to do it at that time. Well it was expensive repair I feel that they did a good job and was happy with they work in the professionalism of the gentleman that came out and installed it. It was an emergency as it was about 18° out and we had no heat. I would recommend this company.

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