Mr. Rooter Plumbing of Fayetteville

Photo of Mr. Rooter Plumbing of Fayetteville

Located in Fayetteville, Arkansas

Address: 1199 S Mally Wagnon Rd, Fayetteville, AR 72701, United States

Phone: +1 479-469-1874

Rating: 4.8

Services

  • Online estimates
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-15 - Rating: 5)

    Quick and efficient work to replace our toilets fill valve. Rich/Richie helped us out and he was up front and communicative, super helpful overall, also helped diagnose and fix a couple other small issues with our bathroom sink and bidet as well.

  • Review 2 (2024-09-19 - Rating: 5)

    This was the best experience Ive had when needing to call a plumber. The initial scheduling was easy and fast.The technician was kind, courteous and knowledgeable. Problem was fixed quickly and he was very personable. Plus the pricing was right on point! I will definitely be using this company again in the future.

  • Review 3 (2024-11-01 - Rating: 5)

    We couldn’t be happier with our experience with Mr. Rooter. They were very thorough and they communicated everything to us in a way we could understand. We had other companies come out and look at our plumbing and it always felt rushed. Mr. Rooter took their time and offered multiple suggestions to move forward. It was refreshing to have a company look for solutions instead of just sales.

  • Review 4 (2024-08-29 - Rating: 5)

    I had Richie Lara from Mr. Rooter inspect my plumbing lines for potential clogs. While the inspection revealed no blockages, Mr. Lara provided thorough and valuable advice on how to improve future access to the line, suggesting the addition of clean-out junctions due to the lines considerable length. He also recommended bringing in a longer tool for more in-depth clog removal and offered to help locate city sewer line maps to better understand the layout of my plumbing.His expertise was evident as he pointed out potential future problem areas and proposed effective strategies to address them proactively. As there were no clogs to address in the first 100 feet, the cost of his service was much lower than anticipated. Overall, Mr. Laras professionalism, knowledge, and helpful recommendations made for a highly positive experience. I would highly recommend him for anyone needing thorough and insightful plumbing service from Mr Rooter.-Kasey

  • Review 5 (2024-08-02 - Rating: 5)

    I have only great things to say about the the team at Mr. Rooter in Fayetteville Arkansas! They are who Ill call for all my plumbing needs! They came as soon as we called and took care of our plumbing problem that day. With an older home it took several strategies to tackle our problem but they didnt add extra charges for the additional work. And, with it being an older home, they recommended some much needed upgrades to our plumbing system. They were accommodating in their scheduling of the upgrades and careful to keep my system up and running overnight till they finished the final stage of work early the following day. They stuck to the estimate and even charged us less once they determined a few of the repairs to be unnecessary.The office and field crew were all great to work with! The office line answered every time and they got me to me quickly with answers. The field crew (Tanner, Rich and Jarod) were generous in their explanations of the issues, how things worked, the repairs they made and maintenance tips. They documented their work with before and after video/pictures of our system. They were respectful, courteous, fun to be around and did a great cleanup job - very professional! I highly recommend Mr. Rooter Plumbing in Fayetteville, theyre really awesome!! Thanks to everyone at Mr. Rooter!!

  • Review 6 (2024-10-21 - Rating: 5)

    Very professional and easy to schedule the service. I was notified when the plumber was on the way. Ricky was very patient and explained everything he was doing and took many photos and video to use as reference for planning the next step.

  • Review 7 (2024-08-21 - Rating: 5)

    I had a plumbing emergency at 6:30 am, which could have flooded my house. I shut the water off which was not easy. The Mr. Rooter family franchise mobilized their top three plumbers, and they were here from 8 am until the repairs were complete. The price was fair and I was very impressed.

  • Review 8 (2024-07-22 - Rating: 5)

    Mr. Rooter was wonderful. Came quickly, found the problems and helped me resolve them. Numerous issues, so two visits in one day. Jeron, Tracy and Tanner were all great. Highly recommend them!

  • Review 9 (2024-07-12 - Rating: 5)

    Richie was very professional, courteous, and polite. He explained all options and broke down the prices prior to continuing with any repairs.Richie was very clean, neat, and thorough. He made quick repairs without damaging any other components. I would use Rich again anytime I have any plumbing needs. Thank you again, Richie.

  • Review 10 (2024-11-18 - Rating: 5)

    Tracy and Justin methodically assessed my sewer problem and were very easy to communicate with. I would highly recommend Mr. Rooter Plumbing!

  • Review 11 (2023-01-23 - Rating: 5)

    Can’t say enough good things about these guys! They were quick to help us out when we had a water line hit by our foundation repair team. On top of fixing the issue quickly, they were patient to educate us on other areas to keep our plumbing by running well. Would definitely recommend and will use again!

  • Review 12 (2025-01-08 - Rating: 5)

    Tech was very respectful and explain the situation and what we could do to prevent this from happening again.

  • Review 13 (2024-04-17 - Rating: 5)

    Called Mr. Rooter, and barely 2 hours later, Jerod arrived & took care of our clogged toilet. He even took time to give helpful instructions about how to avoid future clogs and made a couple adjustments to the toilet’s inner workings. Highly recommend.

  • Review 14 (2024-11-10 - Rating: 5)

    They were very patient and accommodating returning to help us with our issue. Will definitely call on them again!

  • Review 15 (2024-07-15 - Rating: 5)

    Had a clogged AC condemnation drain, called Mr. Rooter Plumbing to have it taken care of, Richie Lara was very polite and personable and got my issue fixed in no time flat! Plan on going to them again if I need more plumbing work in the future!

  • Review 16 (2024-12-26 - Rating: 5)

    Mr. Rooter did a FANTASTIC job fixing our plumbing issue at one of our commercial properties!!! Justin was the technician, and he was very knowledgeable and professional. The owner and his son are also Amazing! Definitely recommend them!

  • Review 17 (2024-01-30 - Rating: 5)

    100% recommend. They were very responsive in coordinating a visit. Tanner Chapple was our technician and he was super friendly, knowledgeable, and solved our issue quickly. He diagnosed the problem quickly, communicated it well to me, and persisted to solve the problem despite a few surprises. Definitely our 1st call from now on!

  • Review 18 (2023-10-03 - Rating: 5)

    Just wanted to let people know that Justin was very professional and explained everything that he would have to do to install our gas pipe for our stove. He took the time to look up out stove online to make sure he quoted us the correct price. Although the price was steep, after he explained everything to me, I understood why it was that price. Justin came back with Tanner and the job was done in about 3 hours and we can now move forward on our other projects. I wont hesitate to call them again in the future.

  • Review 19 (2024-05-03 - Rating: 5)

    Jarod was at our house within an hour of my call. He was incredibly professional and knowledgeable and took care of our plumbing issue in no-time. 5/5 stars and his business card has a permanent spot on my fridge.

  • Review 20 (2024-07-15 - Rating: 5)

    Richie was excellent. He got my drain unclogged quickly and provided good advice on options for dealing with tree roots clogging my pipes.

  • Review 21 (2024-04-19 - Rating: 5)

    We needed hydrojetting and Tracy, along with his crew were on the job the very next day.The workmanship is of the highest quality and very professional.If ever I need help on a project, Mr. Rooter in Fayetteville is on my speed dial.Thanks guys!...You are are awesome!

  • Review 22 (2024-08-01 - Rating: 5)

    Jerod Dooley fixed the clog and was very professional. He also give me some tips to keep the clog from happening again

  • Review 23 (2023-11-29 - Rating: 5)

    I can’t tell you how great these guys are. Tanner and Lucas did an awesome job getting my plumbing issues fixed. I’ve had two other plumbing companies out over a couple months with no luck. They got me fixed up in one day. I was really impressed when the owner, Tracy, who showed up to see how things were going. Very professional, nice, family business. Thanks again guys!

  • Review 24 (2024-09-02 - Rating: 5)

    I have been recommending Mr Rooter since they were the only one that knew how to fix our Zurn faucet.

  • Review 25 (2024-04-15 - Rating: 5)

    Jerod did a great job of troubleshooting a thirty year old shower faucet. He was courteous and worked through several issues with a great attitude.

  • Review 26 (2023-12-27 - Rating: 5)

    Fabulous people and company! Very responsive and explain everything going on and what they are doing. Truly makes you feel confident in the work being done!!! Give em a yell won’t be disappointed!!!! Office people and workers and (not sure which) owner /manager!!!! Lucky enough to interact with all!!!

  • Review 27 (2023-05-18 - Rating: 5)

    Terry G was professional especially since our old faucet was exceptionally difficult to remove. He didn’t charge extra even though my appointment took way longer than expected. I highly recommend Mr. Rooter!

  • Review 28 (2021-09-04 - Rating: 5)

    When we called them they told us at about what time we should expect them (the same day), and they were remarkably punctual. There was only a short delay of about 1/2 hour, and they notified us in advance via text message. The serviceperson, Mr. Dooley, was extremely polite and very competent. He fixed the problem very quickly and without any mess. I was very impressed with the quality of the service, and they would definitely be my first choice for this kind of job.

  • Review 29 (2021-01-30 - Rating: 5)

    Tanner and Clayton did an amazing job!! I’ve been dealing with a main line clog for four years. They discovered very quickly that I had a belly in my line outside, under my giant sycamore. They rerouted my line, and fixed my yard back exactly as it was, minus a little grass. They also installed new toilets in both bathrooms. They helped me unload the new toilets, and helped me load up one that I needed to return. I couldn’t have asked for better service! They were quick, professional, knowledgeable, and very reasonably priced. They also treated me with courtesy, respect, and friendliness. I will definitely call them again, if I have another problem, and would highly recommend them to anyone who wants great service at an affordable price.

  • Review 30 (2021-05-17 - Rating: 5)

    Ahhhhhmazing!!Over the 3 years weve lived here, weve used 3 different plumber companies. Mr. Rooter was AWESOME!! They came highly recommend by other plumbers I called that didnt handle the toilet issues we were having too. They got out here quickly, gave us a quote (per job, not per hour!!), took care of our most pressing issue right away, set an appointment for the rest, got any parts needed, and showed up on time and ready to work. They got everything fixed quickly, they explained everything. I was impressed with their knowledge and their professionalism. They charged more than I hoped, but FAR less than I feared. - Im a penny pincher!!I love that they are a true small town family business. I will use them anytime I have an issue.

  • Review 31 (2021-07-29 - Rating: 5)

    These guys are excellent! They arrived at exactly the scheduled time. They worked quickly & solved the problem. Tanner was our plumber. He was quite knowledgeable & personable. We were very pleased with the service. We will keep these guys in our contacts in case we have any other plumbing problems.

  • Review 32 (2021-09-04 - Rating: 5)

    I needed a toilet replaced and was referred to Mr. Rooter Plumbing by a friend.Everything about the service exceeded my expectations. Scheduling the service call was simple and the plumber, Jarod “Jay” Dooley, arrived on time. He explained the process and had everything he needed without unnecessary delay. He removed the old fixture and installed the new toilet very quickly and with precision. He cleaned the work area and made sure I was happy with the product and service before leaving. He was very professional from beginning to end and a plumber I will definitely use again when the need arises.

  • Review 33 (2024-02-17 - Rating: 5)

    Everyone was helpful from phone call to the technician’s visit. Jarod did a great job. He located the problem & explained his work at each step.

  • Review 34 (2024-01-25 - Rating: 5)

    Mr Rooter came in on a Saturday to take care of an issue when no one else would. The pricing was fair. Would definitely use them again

  • Review 35 (2021-09-24 - Rating: 5)

    Mr. Dooley was very respectful and patient. He was on time and very efficient. He had to wait while I had to pick up my kids from school. He worked me in on his busy schedule. I appreciate all that he did. I would recommend him and Mr. Rooter any time.

  • Review 36 (2021-10-21 - Rating: 5)

    They did so wonderful. The young man who booked us and explained everything to me over the phone. Mr. Dooley was wonderful and professional. Called for help when he needed it and was a sweet man. I pleased with them and it is nice to have working hot water again! Definitely will use them again.

  • Review 37 (2024-05-10 - Rating: 5)

    Jerod was very professional & knowledgeableHe explained in detail what needed to be done .He was awesome !Thank you!

  • Review 38 (2021-12-03 - Rating: 5)

    I am so very happy with the service and kindness that J. Dooley provided for me.I feel blessed to have found Mr Rooter Plumbing. I was in need of inspection and repair quickly and J was here in the blink of an eye to help, late on a Friday afternoon. I will recommend this company and especially J Dooley to anyone that is in need of their services.J Dooley made my day and I am so grateful.

  • Review 39 (2022-01-17 - Rating: 5)

    Garrett from Mr. Rooter was on time and very professional. He was able to locate the issue and unclog a shower drain. He was excellent! Thank again Garrett and Mr. Rooter who made the appointment process very easy. I will call yall again if I need any more help!

  • Review 40 (2023-11-09 - Rating: 5)

    Very friendly service and they were able to get someone out within an hour of my call. Upfront about the pricing and kept me informed throughout the process. Really good experience!

  • Review 41 (2024-04-22 - Rating: 5)

    Jerod was extremely helpful and actually explained potential issues and how to correct them in the future. Highly recommend!

  • Review 42 (2021-08-17 - Rating: 5)

    Mr. Rooter came out and fixed a pipe in our backyard. It was something that previously had work done by another company. They came and fixed the fix - meaning we shouldnt have this problem again. Thank goodness!While here I asked them to snake a drain that was giving us problems when we used the washing machine. They went straight to it, snaking it and checking before they called it good.Tanner and Garrett were great. They explained everything to me, and they were really good with our dog. That last part isnt necessary for plumbing work, but it made me feel more relaxed.

  • Review 43 (2022-12-20 - Rating: 5)

    These folks are great, Justin is great! They got to us quickly and spent plenty of time to help us understand our issue. We know more now than ever. Highly recommend.

  • Review 44 (2021-10-22 - Rating: 5)

    J. Dooley was excellent. He went above and beyond. He did some little thing that were beyond the scope of work. He went well above and beyond and delivered great service and satisfaction. I would not hesitate to use J again. Actually, I will specifically request him. You should be proud to have him represent your company.

  • Review 45 (2021-12-20 - Rating: 5)

    Justin, from Mr. Rooter is amazing, have used them twice and has taken care of my plumbing problem and even gave us suggestions to keep our drains cleaned out. I will be using them for all my other plumbing problems. This is the second company I have used the other company actually broke the vent pipe and did not fix it or tell us and when I asked about it and never returned our calls. Found it 3 yes later as we were remodeling. So from here on out it will only be Mr. Rooter for our house. Thank you guys youre the best.

  • Review 46 (2021-03-02 - Rating: 5)

    The best plumbers in the state of Arkansas! I cannot say enough great things about Tanner and his Brother. They are very professional, knowledgeable, and reliable. I have found THE plumbing company that is no match to any other company here in North West Arkansas. They stand above the rest with their courtesy, understanding, and willingness to go the extra mile to help the customer. I would most definitely recommend Mr. Rooter for anyone and everyone that has plumbing issues. Thank you to all the crew that works at Mr. Rooter and especially for Tanner and his Brother. May God Bless the families and workers at Mr. Rooter.

  • Review 47 (2022-02-16 - Rating: 5)

    Great quality gentlemen to perform great quality work with transparency. Justin came out at first who was very professional but the job turned out to be bigger than we thought. Tanner and Ty cam back with larger equipment and though the job evolved a little bit they kept me informed of my options and completed it it nicely. Totally plan to use again.

  • Review 48 (2022-06-21 - Rating: 5)

    Jerod was very helpful and knowledgeable. I’ve had a weird sewer smell coming from my upstairs bathroom. He quickly identified the problem and got it fixed up. He was missing a part my toilet needed and quickly ran over to Lowe’s for one and was back quickly. Definitely going to recommend Mr. Rooter plumbing to friends and neighbors.Thanks, Jerod!

  • Review 49 (2021-05-04 - Rating: 5)

    Justin did an excellent job for a reasonable price. He carefully explained what he proposed to do, the time it would take, and the total cost. He fixed the problem on time and for the price quoted. We will definitely use Mr. Rooter again and will ask for Justin!

  • Review 50 (2020-11-05 - Rating: 5)

    These guys were able to squeeze me into their schedule for the same day! They found that my septic tank was full, and since they do not perform pumping services, they lowered the price to the minimum! I really appreciate the honesty and value. Additionally, they were on time, kept in touch through the day, and very professional.

  • Review 51 (2021-01-11 - Rating: 5)

    I called this morning about a clog in the main line within a hour I had someone at my house. They were extremely professional extremely helpful and extremely friendly. They worked on the clog for maybe 30 minutes 45 minutes or so and were able to clear the clog in the main line. Their service offers a 3-month warranty so should another clog happen within that time they will come out and clear it again for free. I highly recommend this group of fellas and will definitely use them again for any of my future plumbing needs.

  • Review 52 (2021-12-22 - Rating: 5)

    J Dooley was super knowledable and helpful. He repaired a leak under my sink and gave me great advice on how to repair the damage done from the leak. This is the second time we have used Mr. Rooter and we will continue to do so.

  • Review 53 (2021-11-19 - Rating: 5)

    My Husband and I were very pleased with our experience with Mr. Jerod Dooley! He arrived early, worked quickly and efficiently, and was very knowledgeable in his field. A true professional! We will definitely call Jerod next time!

  • Review 54 (2021-10-11 - Rating: 5)

    Tanner with Mr. Rooter was fantastic. Knowledgeable and personable, he even found a legitimate problem we didn’t know that we had!The Mr. Rooter team has the tools and knowledge to help ensure the job is done and give you the confidence in what was accomplished.I would recommend Mr. Rooter in NWA.

  • Review 55 (2022-10-31 - Rating: 5)

    Tanner with Mr Rooter , very professional, honest, respectful, explained diagnostic & plan for fix. Gave 30 day guarantee on work. Fixed master bathroom shower drain & changed the houses central filters . I would recommend this service for others.

  • Review 56 (2022-06-28 - Rating: 4)

    Had some concerns after the initial visit, but the big boss returned my call and was very understanding. He got another tech out and I appreciate that.5 star for resending guy out3.5 star for it not being a one and done scenario.

  • Review 57 (2020-09-23 - Rating: 5)

    This company will from now on be my number one pick for any plumbing needs. They were extremely professional and overly courteous. They completed the task in a minimal amount of time and left no mess. Their prices were very competitive as I contacted a couple of other companies to compare. I would highly recommend them for all of your plumbing needs they far exceeded my expectations. Thank you Tanner and Chappel for exceeding my expectations.

  • Review 58 (2020-08-21 - Rating: 5)

    We used Mr. Rooter to repair a clogged main that had caused flooding in our bathroom. I called at 12:30p, and they were here less than 2 hours later. The technician Tanner was very friendly and helpful, and we were happy to support a family-owned business. We will definitely use this company again for our plumbing needs!

  • Review 59 (2021-12-03 - Rating: 5)

    This is the second time I have used Mr. Rooter, and I must say, they dont disappoint. Jarod Dooley came out and was able to find the source of my leak under my kitchen sink. I was worried it would be worse than it was. It was a simple fix! Not only that, Mr Dooley did not charge me to fix the leak, only the service call fee. Thank you for your kindness and professionalism. I will only use Mr. Rooter for my plumbing needs!

  • Review 60 (2021-11-28 - Rating: 5)

    We had a wonderful experience with Justin Walker and Garrett Collins from Mr. Rooter Plumbing. They were thorough and knowledgeable and fixed a tricky issue with our pressure regulator as well as installing a new water heater for us.

  • Review 61 (2021-11-01 - Rating: 5)

    We had a huge plumbing issue and Mr Rooter came out the immediately to get it fixed. They were knowledgeable, Professional and friendly. Thanks to Jared, Tanner and Garrett! Great job!

  • Review 62 (2020-10-01 - Rating: 5)

    Very knowledgeable, informative, courteous, and helpful. They explained everything to me in detail and went above and beyond to solve my problems. I have NEVER had such a great experience with any service in my life, and Ive owned multiple homes in multiple states. Highly recommend this family owned business. They have our business now and will continue to do so in the future. I found them on Google and called them because of their 5 star reviews. SO THANKFUL for everyone else sharing their experiences. Thank you so very much!!!

  • Review 63 (2021-09-02 - Rating: 5)

    We had a leak in a pipe next to our meter that caused us to shut our water off. They were able to come first the the next day which no other company could do. They were super responsive and professional thoughout the process and for the job done the same day. Super happy to have water- especially with a toddler. Will be using again in the future!

  • Review 64 (2024-04-20 - Rating: 5)

    Jerod Dooley came within an hour of calling for service and was super quick to fix the clog in my toilet!

  • Review 65 (2024-04-05 - Rating: 5)

    Jerod was on time, professional and thorough. He identified multiple issues and helped give solutions to correct.

  • Review 66 (2020-12-09 - Rating: 5)

    If I could give more than 5 stars, I would! Very personable and professional, did a great job in a timely manner. Even showed us a video of where the clog was, what to expect in the future, and how to prevent more clogs. Showed up on time and was very responsive. Got us in in less than 24 hours from the time I called. 100000/10 would (and will) recommend to everyone.

  • Review 67 (2021-06-08 - Rating: 5)

    Friendly and fast service! Mr. Rooter handled all of the logisitics of setting up a service appointment at my mothers rental property and regularly communicated with us via email and phone throughout the entre repair process. Both service appointments were scheduled and completed within the week. Thanks, Mr, Rooter!

  • Review 68 (2021-03-14 - Rating: 5)

    Very responsive- they came within a couple hours of when I called. The people on the phone were friendly and interested in solving my problem. Tanner Chapman was the service man who came to the house and he was great! He explained everything he needed to do, let me ask questions, and got the job done. He should get a raise! I would hire him for any business I run. The next time I need a plumber, I will call Mr. Rooter snd and ask specifically for Tanner.

  • Review 69 (2021-10-06 - Rating: 5)

    We highly recommend Mr. Rooter Plumbing! We needed a plumber to check our VERY high water pressure and a leaky sink. They were able to come right away and fixed the problem. They were very professional and did a great job!

  • Review 70 (2022-04-19 - Rating: 5)

    I had a flood in my master bathroom and a flapper valve that wouldnt seat right in the other. Jarod D. came and did a wonderful job replacing both toilets at my request. He was polite, professional and instilled confidence.

  • Review 71 (2023-12-11 - Rating: 5)

    Call them and they were there with in an hour. Did the job, quality work, nice guys to talk to (it was the owner). Would definitely recommend to my friends.

  • Review 72 (2022-08-01 - Rating: 5)

    Jerod got to the house so fast, within 30 minutes after the call. He knew exactly what he was doing, was very informative and thorough with the whole process. I will be asking for him specifically in the future.

  • Review 73 (2022-01-10 - Rating: 5)

    Garrett Collins came out first thing this morning to unclog our sewer line that we requested service for in the middle of the night. Garrett was professional and thorough in explaining the issue, providing proof of the issue, resolving the issue, and offering to provide a solution to remedy the situation going forward. I will call Mr Rooter and Garrett again in the future if I ever need this type of help again.

  • Review 74 (2022-02-19 - Rating: 5)

    We live in a house with somewhat “complicated “ plumbing. This is the second time we have used Mr. Rooter. They are diligent, knowledgeable and professional. This family business will not stop until they’ve found and repaired the problem. We will be using and recommending Tanner, Tracy and the rest of the crew any time plumbing issues arise.

  • Review 75 (2022-01-03 - Rating: 5)

    Justin Walker did a great job resolving my issue in a very caring manner. Justin wasnt able to solve the problem the one day due to the weather so he was here the next day and went above and beyond the fix my problem. Thank you!!!

  • Review 76 (2022-01-25 - Rating: 5)

    I highly recommend Mr. Rooter! My plumber, J. Dooley, was very professional, timely, and extremely knowledgable. Plumbing issue was fixed so quickly! Will continue to use Mr. Rooter for all of my service needs.

  • Review 77 (2022-02-22 - Rating: 5)

    Mr. Rooter came out to solve a problem all the other local plumbers were to scared to try to resolve. They were professional and genuinely wanted to help. They solved my problem quick and without any issue! I’m very glad I gave them a call!

  • Review 78 (2021-01-20 - Rating: 5)

    What can I say? We had a big, bad (stinky) cracked sewer pipe problem that was repaired quickly and at less than half the price of another quote we got. Thank you thank you! We have a new favorite plumbing company. Highly recommended!

  • Review 79 (2021-09-02 - Rating: 5)

    Tanner and Garrett were great. They were friendly, professional and did a great job. It was a great experience and I will use them again in the future for any other plumbing needs.

  • Review 80 (2021-09-27 - Rating: 5)

    Tanner did a great job. He was knowledgeable, informative, friendly, and professional. Grateful for his work and will definitely call them again for any future needs.

  • Review 81 (2021-12-27 - Rating: 5)

    I want to thank Justin Walker for his expertise in solving our dilemma.We have a tankless water heater, more than 10 years old. It was not supplying hot water to the upstairs bathrooms, the problem was gradually worse over several months. He approached the issue, much like a detective. He questioned me for specifics, then went through the house, and outside hose bibs, getting pressure measurement. He inspected the tankless water heater set up. (It was less than ideal)He noted very low pressure (20). He discovered that the pressure reducing valve (26 years old), supplying the house, was the problem.He knew exactly what was needed to replace it, and did so, promptly, the next morning.We also discussed replacing the water heater if this didnt solve the problem. I am happy to report, with the restoration of ideal water pressure, all is well in our household. A hot shower is a Blessing !If and when we need any plumbing issues addressed, big or small,I know exactly who to call.I wish I could give Justin more than 5 stars.He is prompt, professional and a master problem solverThanks again, Justin !

  • Review 82 (2021-11-30 - Rating: 5)

    Justin Walker was super helpful! He installed the new toilet within an hour and did a great job. Will definitely be using him again when something is needed.

  • Review 83 (2022-08-08 - Rating: 5)

    Id been having clogged sewer lines for a few years. Just kept having them rootered (?) out about once a year. The Mr. Rooter guys brought out the camera and diagnosed the problem. Ended up replacing a section of sewer line that had detached. Problem finally solved. Glad I called them!

  • Review 84 (2024-02-21 - Rating: 5)

    Great experience! They were quick, efficient, and helped us get the job done! Also so kind!

  • Review 85 (2021-12-31 - Rating: 5)

    Mr. Rooter promptly sent technician Garrett to come and assess the issue. Garrett quickly identified potential problem and explained each step of the process to fix. Definitely will be calling again if any plumbing issues arise.

  • Review 86 (2024-09-20 - Rating: 5)

    Very friendly people very professional they got their job done

  • Review 87 (2021-05-21 - Rating: 5)

    I called Mr. Rooter and was able to schedule a plumber to come the very next day. Tanner took care of the problem with the shower drain and even cleaned up before he left. I was very pleased with this professional service.

  • Review 88 (2020-10-19 - Rating: 5)

    After having trouble getting in touch with several other plumbers, I called Mr. Rooter. They were immediately responsive, very accommodating with my schedule, and fixed the leak much faster than expected.

  • Review 89 (2021-09-27 - Rating: 5)

    Justin and Garrett did a great job for our master bathroom remodel. Talked through the plan and options, then executed the plan quickly and professionally. Thank you!

  • Review 90 (2022-03-04 - Rating: 5)

    This business and all of its employees are amazing!!! Took great care of me and my family from start to finish. This is my go to place from now on for any and all plumbing issues. I can’t say enough about the great customer service and care I received! Thank you Mr Rooter!!!!!

  • Review 91 (2022-09-03 - Rating: 5)

    Very pleased with the service. Jarod was on time and was helpful explaining how to take care of our system. Highly recommend Mr Rooter Plumbing and Jarod.

  • Review 92 (2021-09-17 - Rating: 5)

    Mr J. Dooley was very professional, honest, and on time for this appointment. He fixed the problem with our disposal in the simplest way. I will request him by name in the future.

  • Review 93 (2022-06-10 - Rating: 5)

    Same day friendly service! The tech fixed the broken pipe quickly and correctly. I will definitely use this service again if needed. Highly recommend!

  • Review 94 (2020-11-14 - Rating: 5)

    Terrific response with same day service at a very reasonable price. Installers were very courteous and wore covid masks.Wont hesitate to use or recommend.

  • Review 95 (2024-05-03 - Rating: 5)

    Mr Dooley was knowledgeable and expertly diagnosed and repaired the problem within minutes.

  • Review 96 (2021-03-15 - Rating: 5)

    Tanner did a great job diagnosing our problem and getting it fixed that day! Plus he was very respectful and knowledgeable. Would highly recommend!

  • Review 97 (2022-05-06 - Rating: 5)

    Loved the work Jerod did. Very professional and knowledgeable. I will definitely use their service again when I need a plumber!

  • Review 98 (2024-07-16 - Rating: 5)

    The plumber who came to 356 E Dickson said as great, but unfortunately I can’t remember his name. Did a great job, very punctual, and great communication. Fixed the problem.

  • Review 99 (2020-11-29 - Rating: 5)

    The Mr. Rooter team did a wonderful job with unclogging my kitchen sink—they were great communicators, they arrived on time, and they were friendly throughout the process. Would highly recommend!

  • Review 100 (2020-08-03 - Rating: 5)

    Very good at communicating. They answered all of my questions about labor and price and were there the same day to fix it. Fast and reliable I will definitely be using them in the future.

  • Review 101 (2023-01-25 - Rating: 5)

    Tanner was very helpful and took the time to explain the issue at hand he then fixed the problem and was very courteous along with his father who helped in the whole experience

  • Review 102 (2022-10-13 - Rating: 5)

    Mr. Dooley offered great advice and excellent work! I will definitely be asking for him again when I need any plumbing work done.

  • Review 103 (2024-06-14 - Rating: 5)

    He was very nice and did his best job to fix it

  • Review 104 (2021-11-15 - Rating: 5)

    J. Dooley was able to perform his service in a professional manner. He was able to fix the plumbing issue in a shorter timeframe than expected.

  • Review 105 (2024-12-11 - Rating: 5)

    These guys are competitive and competent .

  • Review 106 (2023-07-19 - Rating: 5)

    The technician that came to take care of our Issues was very knowledgeable very friendly and I would Recommend these folks to anybody who has Plumbing issues

  • Review 107 (2021-02-19 - Rating: 5)

    Tanner was awesome! Professional, friendly and explained everything clearly. Thanks so much and we will be using you company again.

  • Review 108 (2022-01-11 - Rating: 5)

    Super impressed with the service and response from my initial phone call to final payment. Tanner and Jack are great. You need a plumber.....you need Mr. Rooter!

  • Review 109 (2021-02-06 - Rating: 4)

    Good quick service. They guy who came out well mannered, quick and efficient. A little higher price than I paid a similar service last year but what hasnt gone up in 2020-21!

  • Review 110 (2022-04-01 - Rating: 5)

    Justin was great! Very detailed and thorough and explained things to us in a way we could understand them. Great customer service

  • Review 111 (2022-03-10 - Rating: 5)

    Justin was excellent - he found the issue, explained options, and fixed everything right away. Great service, and great quality work.

  • Review 112 (2021-12-03 - Rating: 5)

    Garrett Collins, was very professional. Gave upfront pricing, cleared the drain, and offered solutions for an ongoing issue. I highly recommend!

  • Review 113 (2021-09-21 - Rating: 5)

    Tanner was very nice and took the extra time to educate me. He did a great job and fixed our problem!

  • Review 114 (2024-06-12 - Rating: 5)

    I was so pleased with the service and expertise of Jerod Dooley with Mr. Rooter. With 30 years of experience it seems he has seen it all. Knowledgeable, professional and took time to answer all my questions and to advise me on ways to avoid a clog in the future. Mr. Rooter and Jerod will be the people I call should I ever have issues in the future with my rent houses and my own home. I also really liked the notices/reminders I received regarding the appointment. Very helpful and professional. Thank you!

  • Review 115 (2021-08-31 - Rating: 5)

    Tanner was quick, professional, courteous and fixed the problem. Explained everything he was doing and why. And cost was very reasonable.

  • Review 116 (2024-04-22 - Rating: 5)

    Excellent service and fair prices, I would definitely use it again.

  • Review 117 (2024-01-10 - Rating: 5)

    Their service was quick to book an appointment and the service man was understanding and knowledgeable

  • Review 118 (2024-01-18 - Rating: 5)

    Guys were great! Great communication and great timing. Highly recommend

  • Review 119 (2022-01-03 - Rating: 5)

    I appreciated the quick and thorough help Garrett was able to provide. He explained the issue and gave helpful advice to avoid future issues.

  • Review 120 (2022-12-23 - Rating: 5)

    Tanner has been out to our house for two different jobs. We’ve been very satisfied with his work.

  • Review 121 (2024-09-19 - Rating: 5)

    Excellent and professional service!

  • Review 122 (2020-08-03 - Rating: 5)

    Amazing service and great team! They were fast and took care of our plumbing issues for an unbeatable price. Thanks again!

  • Review 123 (2024-10-02 - Rating: 5)

    Justin did an excellent job

  • Review 124 (2020-10-07 - Rating: 5)

    Very prompt professional service. Technician got right at it and found the problem and took care of it. Wore his mask and boot covers, very respectful. Thank you!

  • Review 125 (2024-05-04 - Rating: 5)

    The plumber did a great job finding the issue on the main line and recommending the best way to fix it. He come ready with the best and most reliable tools to get it right on the first time. Mr. Rooter professionals are fast, reliable and knowledgeable of what they are doing. I am really glad that I called the right company.

  • Review 126 (2021-03-30 - Rating: 5)

    Clayton was prompt, professional and very friendly. He fixed my busted spigot in no time and provided recommendations for remaining drywall repair. Can’t recommend these guys enough.

  • Review 127 (2020-12-04 - Rating: 5)

    Courteous, professional, friendly. These guys did an excellent job for a reasonable price. Will definitely use these guys again!

  • Review 128 (2020-11-18 - Rating: 5)

    Did an amazing job!!! They were very polite and on time. Id recommend them to anyone who has plumbing issues.

  • Review 129 (2023-12-05 - Rating: 5)

    Techs are very knowledgeable and experienced. Diagnosis was thorough and efficient.

  • Review 130 (2024-06-21 - Rating: 5)

    Showed up on time. Introduced himself. Showed me what was going on, and fixed it.

  • Review 131 (2024-04-23 - Rating: 5)

    Easy scheduling the appointment, prompt reply, great service!

  • Review 132 (2021-11-11 - Rating: 5)

    J. Dooley did an excellent job. Very responsive and professional. Thank you Mr. Dooley! Well done!

  • Review 133 (2021-12-03 - Rating: 5)

    Garrett showed up on time, communicated anticipated costs up front and got the job done. Would recommend!

  • Review 134 (2024-01-11 - Rating: 5)

    Very knowledgeable, quick same day service, and affordable!

  • Review 135 (2022-08-22 - Rating: 5)

    Very helpful and knowledgeable. They did a fine job videoing our old cast iron drains

  • Review 136 (2021-11-27 - Rating: 5)

    They were able to identify where the water was coming from within a few minutes and fixed it very quickly. Will definitely use them again.

  • Review 137 (2024-08-24 - Rating: 5)

    Look at sewer system lines & vents to view any issues. I needed to understand the layout of a duplexes drainage system. They were very helpful. 👌👍

  • Review 138 (2024-02-17 - Rating: 5)

    We had a major plumbing issue that needed addressing quickly, I called late morning on a Friday, and they had someone at our house within 2 hours. Jerod, the plumber, was very knowledgeable, quick and efficient. He explained things every step of the way, even showed us the camera when finding the blockage. I would definitely use them again and will recommend them to others.

  • Review 139 (2020-11-25 - Rating: 5)

    Took care of broken gas valve on my water heater. Excellent job, friendly staff! Highly recommended

  • Review 140 (2024-07-09 - Rating: 5)

    Fast reasonable priced service

  • Review 141 (2020-12-10 - Rating: 5)

    Theyre amazing! Very professional, ,& really very knowledgeable. They explained equipment used. Great work!

  • Review 142 (2023-12-25 - Rating: 5)

    Prompt professional service. Friendly staff and did great work.

  • Review 143 (2022-04-12 - Rating: 5)

    Jerod was amazing and very friendly to talk with. Thank you for all the hard work.

  • Review 144 (2023-03-21 - Rating: 5)

    Showed up fast, upfront pricing, good communication during the process and great customer svce

  • Review 145 (2023-06-29 - Rating: 5)

    Good customer service, quick, and efficient The technician was kind and friendly five stars

  • Review 146 (2021-02-24 - Rating: 5)

    Great guys. Trustworthy and professional. I will never call anyone else for plumbing issues.

  • Review 147 (2024-01-31 - Rating: 5)

    I called and lucked out that someone was available to come out within an hour. Jerod showed me step by step everything he was doing including letting me see the camera to see what the problems were while explaining how to fix them. I usually hate being home alone with any kind of repair person, but he was very kind and respectful which definitely put me at ease.

  • Review 148 (2022-05-25 - Rating: 5)

    We were very pleased with the timely, quality service we got from Mr Rooter!

  • Review 149 (2021-12-07 - Rating: 5)

    I was very impressed with these gentlemen. They did a great job and are very nice. They are my go-to plumber now.

  • Review 150 (2024-08-08 - Rating: 4)

    Good job very nice

  • Review 151 (2021-10-22 - Rating: 5)

    Tanner and Garrett were very professional and went above and beyond to make sure that our problem was fixed.

  • Review 152 (2024-03-31 - Rating: 5)

    Had a toilet will pill bottle stuck bad. They fixed it right. Highly recommend

  • Review 153 (2024-12-13 - Rating: 5)

    Polite, fast and efficient

  • Review 154 (2023-11-16 - Rating: 5)

    Very professional. They kept us notified as the plumber was on his way. He was very friendly and did excellent work. He took care of the problem in no time. We will definitely call Mr. Rooter if we have any problems in the future and wouldnt hesitate to recommend them for anyone having a plumbing problem.

  • Review 155 (2021-11-24 - Rating: 5)

    Very professional ask questions on the problem was thinking the price was a little high , he did a great job. Thanks J. Dooley

  • Review 156 (2021-10-11 - Rating: 5)

    Mr. J. Dooley unclogged my shower drain and explained the process. Very kind and professional. Thank you, sir.

  • Review 157 (2024-01-20 - Rating: 5)

    Was dealing with a frozen broke waterline, they were very responsive in 5° weather, on a very short notice. We get the same level of customer service each and every time we call. 👍🏻

  • Review 158 (2022-01-25 - Rating: 5)

    Good job! J Dooley was very kind and professional.

  • Review 159 (2022-01-12 - Rating: 5)

    Was fast and very professional. Garrett Collins was great.

  • Review 160 (2021-10-08 - Rating: 5)

    J. Dooley was on time, explained what he was doing and why, and knocked it out in no time.

  • Review 161 (2023-04-15 - Rating: 5)

    Had a service person at my home in less than a hour!! Diagnosed the problem , had the right equipment for the job and resolved it Service person also gave me some tips on prevention. Money well spent. Would definitely call them again.

  • Review 162 (2022-08-30 - Rating: 4)

    Mr. Dooley was promptly on time and a pleasure to work with. His years of experience truly showed! He made very quick work of our plumbing problem. I would highly recommend Mr. Dooley to anybody that needs plumbing assistance!In regards to customer service of the office it was great, if you could get ahold of them. I called five times and left three messages. My call was finally answered on the fifth attempt. My experience with Mr. Dooley was a 5 out of 5 rating. My review for the office was 2 out of 5.

  • Review 163 (2020-08-03 - Rating: 5)

    Great customer service from these guys! The only plumbing company I will use from now on!

  • Review 164 (2024-02-14 - Rating: 5)

    Cant complain problem solved! Very professional!Thanks!

  • Review 165 (2020-10-20 - Rating: 5)

    Amazing service, owner was extremely friendly and overall great experience 11/10

  • Review 166 (2023-05-12 - Rating: 5)

    The guys at Mr Rooter worked their tails off in the rain, heat and high humidity to replace my broken sewer line. They did quality work throughout the process. I highly recommend them if anyone ever needs their services.

  • Review 167 (2022-12-09 - Rating: 5)

    I submitted an online request and received a phone call almost immediately to schedule an appointment. Jerod Dooley was the pro who was sent out and he was at my house within 30 minutes to an hour of my initial communication with the office. He was friendly and knowledgeable. Id recommend him and this company.

  • Review 168 (2023-09-03 - Rating: 5)

    I couldnt have asked for any better service.

  • Review 169 (2021-07-19 - Rating: 5)

    Friendly! Got the job done. Called Monday morning and fixed the pipe Monday.

  • Review 170 (2022-05-27 - Rating: 5)

    Jared was awesome! He came to the house and helped my wife while I was at work. He called me and updated me on everything that was going on. He was super friendly and professional. Thank you again for your awesome service. It was greatly appreciated.

  • Review 171 (2022-12-08 - Rating: 5)

    Extremely efficient, friendly and effective in explaining the issues.

  • Review 172 (2023-06-14 - Rating: 5)

    Prompt service, fair prices, great knowledge, awesome attitudes

  • Review 173 (2023-02-21 - Rating: 5)

    They came out and did a great job in a timely manner. Would definitely recommend them!

  • Review 174 (2022-08-06 - Rating: 5)

    Jerod was very helpful in diagnosing the problem!

  • Review 175 (2021-12-29 - Rating: 5)

    Justin showed up on time to appointment and had the drain unclogged in a timely fashion.

  • Review 176 (2022-01-16 - Rating: 5)

    Jay Dooley was kind, timely, professional and caring in both his demeanor and services. He made sure we were financially comfortable with every option he offered and was honest about what services were vital or what could wait. 10/10 would recommend.

  • Review 177 (2023-01-05 - Rating: 4)

    Mark was very caring and really put a lot of hard work in. To get my water going again

  • Review 178 (2023-01-04 - Rating: 4)

    Upfront, honest and a fair price. Very knowledgeable and was able to explain in lamens terms.

  • Review 179 (2021-10-26 - Rating: 5)

    Tech J. Dooley very experienced, very polite, timely and professional

  • Review 180 (2021-11-29 - Rating: 5)

    Garrett Collins came to unclog our pipes. He was so nice, professional and courteous. He carefully explained the cost involved with all the services. He cleared our clog and did a camera inspection of our pipes. We will use Mr. Rooter again if we have any problems!

  • Review 181 (2021-07-23 - Rating: 5)

    I would give this business a 10/10. I had a great first impression with this business and it got better throughout the experience. First, I was scheduled the same day I called AND he was early for the appointment. Upon arrival, the technician called me and explained everything without rushing me at all. He fixed the problem that a well known company failed to fix. After he fixed the problem, Tanner cleaned up my sink without being prompted to do so. I am going to use this company again and will recommend. Thank you for the great experience.

  • Review 182 (2021-01-19 - Rating: 5)

    These guys were professional, prompt, and very thorough.

  • Review 183 (2020-10-11 - Rating: 4)

    Very professional and completed the work fast. I do wish it was a bit more affordable. The cost for one project was about what I expected for two projects. That said, I am unclear on what was labor versus materials. One is not easily regulated, the other is. On the flip side you pay people for 3 things. Knowledge, responsibility, and sweat. The lowest return of investment is sweat. I have zero knowledge and did not want the responsibility of fixing a hot water heater issue, considering how dangerous a faulty hot water heater is. If I paid for the elements I wished to avoid, it was a appropriate rate.

  • Review 184 (2024-02-22 - Rating: 5)

    Great job

  • Review 185 (2021-12-09 - Rating: 5)

    When I woke up to a busted water heater I fully expected to be without hot water for a while. But when I called Mr. Rooter they answered the phone at 7:30 and they had someone at my house quick. Jared Dooley had the problem identified and had me a quote on the spot. He had the new parts delivered while he took out the old heater before noon. He was knowledgeable about the set up and did great work getting the new system installed. I highly recommend them.

  • Review 186 (2023-02-23 - Rating: 5)

    Very diligent and did a fantastic job thanks Jerod.

  • Review 187 (2023-06-21 - Rating: 5)

    Great service timely, clean and informative!

  • Review 188 (2022-03-21 - Rating: 5)

    Technician came out and quickly assessed the problem, explained it concisely, and did a great repair. I was informed about arrival time. Great service!

  • Review 189 (2023-02-08 - Rating: 5)

    Tanner came out to do an estimate on sewer line replacement. He was professional and made me feel like a valued customer.

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