Reliable Heating & Air, Plumbing and Electrical - Fayetteville

Photo of Reliable Heating & Air, Plumbing and Electrical - Fayetteville

Located in Fayetteville, Georgia

Address: 1940 GA-85, Fayetteville, GA 30214, United States

Phone: +1 678-540-5214

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning store
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Plumber
  • Water purification company

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-05 - Rating: 5)

    I was very stressed about having to get a full AC replacement. We worked with Jared who made the process very easy and comforting by breaking down the finance options and answering any questions we had regarding the process. The installation team, Junior (forgive me, i did not get the other mana name) did an amazing job as well. They also answered my questions and explained the system. They were very efficient! I would definitely recommend!!

  • Review 2 (2025-01-03 - Rating: 5)

    Many thanks to the Reliable team for my seamless installation. Special thanks to my Salesman Rich McWhorter for working endlessly to ensure I was a satisfied customer!

  • Review 3 (2024-10-17 - Rating: 5)

    We recently had an air conditioning unit and furnace installed by Reliable. It was a very professional and seamless process. Our rep., Jared Dorsey, was very knowledgeable and walked us through the entire process from beginning to end. They offer an excellent finance plan that comes with free follow up maintenance and repairs, if needed. My favorite part of their services was the cost. It was amazingly affordable.

  • Review 4 (2024-07-10 - Rating: 5)

    Ask for Travis!! He’s an outstanding tech with an easygoing manner who gets the job done. Travis went above and beyond to ensure my installation went smoothly. Travis is kind, a quality not often seen these days. Please clone this guy so every tech can be like him. Travis is the consummate professional. As a retired Army veteran I know excellence when I see it!!!

  • Review 5 (2024-10-14 - Rating: 5)

    Harrison and Luis did an amazing job installing our units. It was like they were never here. Very informative and helpful. Any questions we had they answered. Very professional and kind. Highly recommend these two installers for anybody looking to have work done at their house. Will recommend reliable to others. Thank you!

  • Review 6 (2024-10-07 - Rating: 5)

    HUGE thanks to the Reliable install team that was on site for 11 hours. We got new systems and the men couldn’t be more professional. The guys were super clean taking care of our house and all the trash. Looked like they weren’t even there. They also took the time to show me how the system maintenance needed to be preformed as well as the new thermostats. Really appreciative! Thanks - Harrison, Luis, and Alberto!!

  • Review 7 (2024-11-26 - Rating: 5)

    Harrison and Luis were absolutely fantastic. Very trustworthy honest hard working individuals. Truly looked happy and smiled a lot. Thankful to have hot and cool air running thank you!

  • Review 8 (2024-08-28 - Rating: 5)

    We have worked with Reliable for years and have always had excellent service. Today, however, that excellent service went to exceptional. Jared came by to discuss a new HVAC system, and he was phenomenal. His installation background really helped him explain to us what we could expect from our systems, and he was able to provide us with suggestions on how to improve performance in one of our bedrooms that is always difficult to heat and cool. Jared, thank you for everything. I am excited about our new system.

  • Review 9 (2024-09-19 - Rating: 5)

    System stopped working while I was at work last week, contacted Reliable and service was prompt & seamless. Reginald P took can of issue & were back up & running within a Hour. He was very personable & professional. I will definitely be a repeat Customer for future needs.

  • Review 10 (2024-10-18 - Rating: 5)

    Demarcus Greg and Andrew were fantastic! They were very knowledgeable, polite, respectful and hardworking! They did a great job explaining everything. They showed up promptly and timely, worked efficiently and steadily, and were just a pleasure to work with. I can’t say enough good things about their work and service!

  • Review 11 (2024-10-10 - Rating: 5)

    Luis and Harrinson did an absolutely among job. Beyond satisfied and it was like they were never here as far as cleaning. Air is running great. Highly recommend them. Ask for Jared as far as sales men go. Thank you!

  • Review 12 (2024-10-21 - Rating: 5)

    We had a terrific experience with our technician, Diamotie Pittman. He was on time, he was polite, and he got our HVAC system working again in no time. He even took the time to walk me through connecting my phone app to the new thermostat that he installed. Thank you!!!

  • Review 13 (2024-08-03 - Rating: 5)

    Beginning with the first appointment with Brashir Koohbors arrival to our home, we knew we were in great hands. He made sure we knew our options in deciding to replace an outdated system that had stopped working completely. He was professional and made the process as smooth as possible. We were up and running by the next day and we couldnt be happier with our new system. Our installer, Matt worked to make it a comfortable experience, and he was very informative throughout the entire installment. So professional and respectful of our home. It doesnt get any better than that.

  • Review 14 (2024-09-30 - Rating: 5)

    Demarcus, Harry, Greg, and Luis were extremely professional and worked diligently to ensure everything was explained and up-to-code with the new install. I could not be more pleased with the section of my experience in having to replace my entire HVAC system.The salesman Charles was also extremely insightful and listened to our individual needs to ensure we got exactly what we needed. He remained available throughout the whole process and clarified questions any time I had one.This whole experience started on a Friday evening when the old out-dated system began freezing, causing water to drip onto the electrical components and create the smell of an electrical fire. I contacted Reliable H&A Saturday morning and they had Charles out to our house by 12PM. After all the discussion, we came to our deal and Charles had the install crew out here by the following Monday morning.I would highly recommend Reliable H&A and encourage others to take advantage of their maintenance program!

  • Review 15 (2024-09-24 - Rating: 5)

    Andrew Demarcus Harry Luis were an amazing team we havent had a/c in 15 yrs so thankful you guys sent them great job

  • Review 16 (2024-07-22 - Rating: 5)

    Jared Dorsey performed our new system consultation. He was very prompt, courteous, and kind. He took his time with us, explaining all of our options and got us set up with a great deal and a next day install!Super grateful for Jared and the team at Reliable! Definitely 10/10 service!

  • Review 17 (2024-08-02 - Rating: 5)

    I had the pleasure of meeting Logan Newby , who was recommended, and he was so informative and helpful in choosing what I needed in my water heater needs. Mine was 17 years old , and I knew I needed a new one, but it was something unfamiliar to me, even tho it’s my second home, being a woman it wasn’t something I wanted to tackle. After speaking to Logan he explained everything very thorough, and gave me options., with very good suggestions.I followed his lead …… It’s beautiful ! Today it was installed and I have to say it’s eye appealing and I have no more worries about mine breaking , and what a nightmare that would be. Logan is very professional and I must say, if it wasn’t for him, I probably wouldn’t have bought it. No one cares like him. He has an excellent , education , with time spent in the field. He’s even on a bill board for the company! What does that say.! The plumbers who installed were seasoned and did a great job. The company offers other services that I was unaware of that Logan explained and will probably be using one or two in the near future. This company is more than just a air- conditioning and heating , there’s a lot more services offered. Give them a call.! I will recommend this company to my friends.

  • Review 18 (2024-08-26 - Rating: 5)

    Joshue was great. Made an appointment online for AC repair and he came out quickly, reviewed the various options and what they would look like from a cost perspective and make the repair. My family appreciates the good work he put in to get us running again.

  • Review 19 (2024-08-06 - Rating: 5)

    Josue was our technician. He was extremely polite and went above and beyond the regular scheduled maintenance of replacing the filter and replaced parts that would have caused problems in the near future. I appreciated not only his knowledge, but his professionalism and kindness.

  • Review 20 (2024-07-29 - Rating: 5)

    Jessie and Donovan came out to install a new AC and furnace for me today. They got the job done quickly, and got everything fine tuned to the needs of my house. They arrived on time, were very professional, and double checked to ensure everything was working correctly and efficiently before completing the job.I really appreciate their hard work and will definitely be looking here for any future HVAC needs I may have!

  • Review 21 (2025-01-02 - Rating: 5)

    Harrinson and Luis were absolutely amazing. They were in and out in a fast manor but the quality was amazing! Would ask for them all the time!

  • Review 22 (2024-10-18 - Rating: 5)

    **Updating to my review to express-again-how pleased I am with the service I received from start to finish! Harry and Luis are Top Notch!! Very friendly, hard-working guys that love what they do! They walked me through and explained everything to me clearly and answered all of my questions! I will definitely recommend you all to anyone in need of Professional HVAC service!Very impressed with the level of professionalism shown by Jarod the HVAC Guy! He was very knowledgeable and really seems to enjoy what he does! He answered all of my questions and gave very good advice! I can tell he cares about his clients and wants to make sure they get the best service!

  • Review 23 (2024-12-06 - Rating: 5)

    Harry & Luis did an awesome job with installing my HVAC system. The service was great, they were professional and advised me of what’s needed to keep the systems running smoothly!!! Thanks guys

  • Review 24 (2024-12-16 - Rating: 5)

    Harrison and Luis did an amazing job and were very professional and nice. Jared was amazing with the service from start to finish. I would recommend them to anyone.

  • Review 25 (2024-07-21 - Rating: 5)

    We had an amazing experience from sales to installation. Jacob was informative and kind. The team led by Evan that did our installation was fast, clean and respectful. We will recommend to all of our friends and neighbors.

  • Review 26 (2024-10-09 - Rating: 5)

    Demarcus and Greg are great installers I really appreciate them great work guys would recommend them too friends

  • Review 27 (2023-01-28 - Rating: 5)

    Mr. Joseph was awesome! He was thorough and went above and beyond the call of service to efficiently install the hot water heater. He explained the agreement to us, and they provided all of this for an affordable price. Definitely will contact them (him) for our future needs.

  • Review 28 (2024-08-31 - Rating: 5)

    Josue came to service one of our AC units. He was prompt, professional and very knowledgeable. Reliable should be very proud to have him as part of their family! Thank you Josue!

  • Review 29 (2024-11-06 - Rating: 5)

    Jarrinson and Luis did an amazing and thorough job! They explained the whole process though I was full of questions with patience and it’s beautiful! We can breath safely and am satisfied!

  • Review 30 (2024-07-31 - Rating: 5)

    Joshua has done an excellent job. Extremely polite and very professional. Pleasure to work with him and hopefully if Service is ever needed again that he is the tech that is able to do it.

  • Review 31 (2024-07-22 - Rating: 5)

    Just when we were getting to the hottest week this summer, my HVAC unit stopped working. I am so glad I found this company. Angel and Kyle did an amazing job repairing my unit. They were professional, efficient, and very respectful of my home.

  • Review 32 (2024-06-06 - Rating: 5)

    We had another exceptional experience with Reliable today. This time we needed a plumber due to as issue with our basement sewage pump. I called Wednesday morning and Joseph Ewing came out and quickly diagnosed the problem on Wednesday. By 8:15 Thursday morning he was back with a new and much better pump and had it replaced with a new valve by 10:30. We are highly impressed with his work and the speed and efficiency that it was completed. We highly recommend Joseph and Reliable. Thanks a million!

  • Review 33 (2024-07-30 - Rating: 5)

    Demarcus and Greg are an excellent team to have work for you. They were excellent in their manner and work performance. They also cleaned up well after finishing the job. They fixed perfectly what was needed. Couldnt ask for a better team. :)

  • Review 34 (2024-10-13 - Rating: 5)

    Jared was great! Very thorough and honest in his approached. He got us fixed up in no time! Thank you sir.

  • Review 35 (2024-12-14 - Rating: 5)

    Harrinson, Luis, Alberto, and Jesus did an amazing job. I see why they have that name for! Ask for Jared as far as sells man go! Thank you all for your hard work!

  • Review 36 (2024-10-18 - Rating: 5)

    Harrison and Luis did a great job!!! They were professional and found the problem and repaired it very quickly. Extremely happy with them.

  • Review 37 (2024-07-25 - Rating: 5)

    Josue Pas is an exceptional technician! His reliability and expertise are unparalleled. Whether its a routine maintenance check or a complex repair, Josue always goes above and beyond to ensure everything is functioning perfectly. His attention to detail and commitment to customer satisfaction make him stand out. I highly recommend Josue for any technical needs you wont be disappointed!

  • Review 38 (2024-10-19 - Rating: 5)

    My experience with the HCA was very comforting due to the knowledge, professionalism and punctuality. I was stuck in traffic and the HCA waited for me at my home. With that type of customer service experience, I will refer customers to Reliable all the time.

  • Review 39 (2024-08-18 - Rating: 5)

    I called one day and they had Charles Grantham out the next day and system to be installed on Monday. Charles was great for he gave me all the options that where available that would be best for my home. Took the time out to explain everything to be sure I understand it all. Thank You Charles!

  • Review 40 (2024-07-12 - Rating: 5)

    Just had a new furnace and AC installed along with a new water heater. My salesman, Jacob, was great to work with and made the process very simple. Both LT, AC technician , and Rodney, plumber, were very professional and did great work. After having some bad experiences with other HVAC companies, it’s been such a pleasure working with Reliable.

  • Review 41 (2024-06-22 - Rating: 5)

    Must say I’ve had another pleasant Reliable experience as a repeat customer. The Reliable representative Scott Carter came with a smile and great knowledge of the products that would best suit for my household needs. He has been very patient in explaining options available to me and following up during all stages of the install. So grateful for his customer service. Porcia J

  • Review 42 (2024-10-12 - Rating: 5)

    Harrison and Luis did great quick work replacing my AC unit. Cleaned up and look as if they were never here. Highly recommended

  • Review 43 (2024-06-12 - Rating: 5)

    We started with a fantastic in-home estimate from Jacob who answered all our questions and was a consummate professional. Installation was done in a timely and thorough manner by Alberto who was very efficient and knowledgeable and went above and beyond to get the job done correctly! I feel pretty sure that if service is needed after the sale, Reliable will be just that- Reliable!

  • Review 44 (2024-07-19 - Rating: 5)

    Absolutely amazing! I love my techs Angel and Kyle who worked diligently on my AC unit. If I have any future problems with my AC I will definitely be calling and requesting them!!

  • Review 45 (2024-11-12 - Rating: 5)

    Installers Harrison, Luis, Ty and the Salesman Jarrod were awesome. The did a great job and took care of me quickly.

  • Review 46 (2024-07-22 - Rating: 5)

    Angel and Kyle were the technician working on my AC and I couldnt be more grateful for the wonderful work they did. They were very professional and efficient at completing the job. Will definitely recommend 👌

  • Review 47 (2024-08-14 - Rating: 5)

    Andrew and Melvin definitely was a 10 out of 10, they informed me about the products and literally walked me through the process on what was going to be done. Any question I had it was answered in a timely manner. Again thank you for your service and time.

  • Review 48 (2024-08-03 - Rating: 5)

    Josue was impressive instantly and very professional. Addressed the problem quickly and did a thorough inspection of the entire unit.Perfect to work with.

  • Review 49 (2024-10-15 - Rating: 5)

    Harrison and Luis were magnificent, wonderful, professional and worked all day till we got fresh air and hot air! Thank you so much! Highly recommend.

  • Review 50 (2024-08-08 - Rating: 5)

    Josue did an excellent job and troubleshot the problem until he was able to find and fix it….not certain how many other companies/people would have given the same effort. Would definitely call Reliable Heating and Air again for future HVAC issues and will request Josue.

  • Review 51 (2024-07-20 - Rating: 5)

    I had two people named angel and kyle, they did such an amazing job with my install of my air conditioner unit, they did a very clean and professional job and explained everything they had done very thoroughly. 5 stars all the way.

  • Review 52 (2024-11-08 - Rating: 5)

    Harrison, Luis, and Ty did a great job installing our new system. They were all friendly and professional.

  • Review 53 (2024-07-15 - Rating: 5)

    Today was a BIG day for our house.Our AC went out on us on a Monday.Out with the 19yr old hoopty unit we have been keeping alive for so long and in with a new high efficiency lambo system. HaThe new unit allows us to control the temp upstairs separately from downstairs that we didn’t have before. It has the UV light that kills the germs as well as sucks out the humidity that our classic old one didn’t seem to do.The phone app is super “cool”. HaThe Reliable HVAC Team was first class from A to Z.We booked the appointment Tuesday night from their website, which very informative and easy. Jacob was out here the next mid morning to quote and scheduled us to install on Saturday, then they had someone reschedule so they bumped us up the next day.Terrance and his install team was very professional and they explained every thing in detail and was spot on with when they would be finished and helped with the phone app set up. Jacob followed up with us to make sure expectations were met.If you are in need of a new HVAC, call these guys. Jacob and his team was incredible.Creating a cool beauty in our journey

  • Review 54 (2024-07-20 - Rating: 5)

    Kyle and Angel were very knowledgeable and hard working! They installed my AC unit in no time. Will definitely be recommending others here.

  • Review 55 (2024-07-30 - Rating: 5)

    Fast service and great customer interaction. Josue the technician took the time to exlpain what he was doing and why. Great experience as a repeat customer.

  • Review 56 (2024-10-05 - Rating: 5)

    This was a great experience. Jared was extremely knowledgeable about what I needed to make my home comfortable again. I would definitely recommend the company.

  • Review 57 (2024-06-23 - Rating: 5)

    Service was great! Very professional. This is my third unit with Reliable that is because of the knowledge of the sale person. Installation team is always professional and know their job. GOOD PEOPLE!

  • Review 58 (2024-06-04 - Rating: 5)

    The reliable team has really tried to make the hvac system buying as easy as possible. Jacob explained everything about the devices. the pros and cons of everything and has helped when we had any issues or questions. The team that came to install, the lead, Jeff Daniels was top notch. He was friendly and answered all questions and explained the devices and how they work and work together. He went above and beyond with help we needed and even when we were cranky from the heat, he dealt with us with the best personality. I cannot say enough good things about this crew and especially Jeff

  • Review 59 (2024-10-19 - Rating: 4)

    I had the good fortune to meet Mr. Jared, He was very professional in his presentation.I felt very comfortable in making my decisions.

  • Review 60 (2024-10-12 - Rating: 5)

    Matt and Jeff came and did a quick install and it was nice and beautiful , would most likely recommend those two 5 stars

  • Review 61 (2024-11-21 - Rating: 5)

    Harrison & Luis were fantastic. Did a great job replacing our entire hvac system.

  • Review 62 (2024-07-15 - Rating: 5)

    Jared Dorsey was very knowledgeable took his time to explain in detail and answered all my questions left no questions or doubts on the purchase we made. Great customer service.

  • Review 63 (2023-07-16 - Rating: 5)

    I wanted to let the Reliable Leadership team know how pleased I am with the Reliable team members’ level of service that partnered with me from the initial contact all the way through the delivery of my new Heating & Cooling systems.I found out about Reliable great customer service through feedback from my work colleagues, with them listening to me being unwonderful about the non-existing service of my “now “prior Heating & Cooling systems service provider. The next morning, I made an appointment on the same day on the Reliable website, and my Home Comfort Advisor, Scott Carter, arrived!I really appreciated Scott’s level of due diligence. I am not an expert in Heating & Cooling systems and rely on my family members for help with making decisions on these types of purchases. Scott explained everything in detail for my understanding and made himself available to discuss and answer any additional questions, not only from myself, but from family as well.I did my due diligence with other companies, met with my family to decide to move forward with Reliable because of the integrity feedback from my co-worker, and the trust and rapport that was built with Scott.Also, I was very happy with the installation team (Luke & Eric), they have amazing personalities and are very professional, even when an opportunity arises, they saw it all the way through with determination.Reliable Leadership team, you have the right people who work for you, that is principled and ethical and leaving such a favorable impression for your company!

  • Review 64 (2024-06-14 - Rating: 5)

    I highly recommend Reliable. And if you are lucky enough to land Andrew as your sales guru and Garret as your tech-magician your job will be done effectively, efficiently, and with extreme care.Irene D

  • Review 65 (2024-11-07 - Rating: 5)

    Harrison, Luis, Alberto, Jesus. These guys did an amazing job. Highly recommend.

  • Review 66 (2024-10-10 - Rating: 5)

    Brahim came over to install a thermostat, but he left having educated me about the system in my new home. He was professional, took the time to explain what he found, blown fuse, and offered advice on system maintenance. He left with a new maintenance package customer for Reliable, and I’m happy about it! Professional, quality work, and passion for his craft!Update: Demarcus and Greg installed a new unit today, on time, excellent and professional customer service. They are great examples of reliable service at the highest level!

  • Review 67 (2024-09-26 - Rating: 4)

    Luis & Harry provided great service. Very clean work, courteous and got the job done in a timely manner!

  • Review 68 (2024-05-30 - Rating: 5)

    They are always professional, the Tech that came to our house was awesome, we have a puppy, he is very loving but protective, he said we didnt have to put him in the kennel he even gave him a run. They do great work

  • Review 69 (2024-07-30 - Rating: 5)

    Was able to get new AC put in. There were some issues but the company went out of their way to male it right. I asked millions of question and the sales rep Logan was ready to answer.

  • Review 70 (2024-10-15 - Rating: 5)

    Jared was extremely knowledgeable and easy to work with. He explained everything to me and made sure I understood the process

  • Review 71 (2024-11-09 - Rating: 5)

    The technicians were very respectful and knowledgeable of the equipment and maintenance needed on my HVAC system.

  • Review 72 (2024-11-06 - Rating: 5)

    Fast response and appointment scheduling. The technician Hector was great at finding and explaining the issue.

  • Review 73 (2024-10-29 - Rating: 5)

    Harrinson and Luis did excellent work and were highly dedicated to the entire job.

  • Review 74 (2021-02-19 - Rating: 5)

    Where do I begin?!On 2/17/2021 - My water pressure regulator begin to leak. It was a slow leak at the time. My Home Warranty company and the company they used basically did not take the issue serious.On 2/18/2021 - The leak had gotten worse and I spent every free moment (while at work) trying to get someone to come out sooner via my Home Warranty Company to repair. They dropped the ball and took forever to assign a company. The night I had came home from work, of course the leak was worse than the morning. I researched the plumbing companies and decided on Reliable.Now we had a hiccup at first and I was becoming increasingly stressed as I did not want repairs and damages to exceed beyond what I could handle financially. It’s tough during this pandemic.This morning, 02/19/2021, after reaching out to them Reliable instantly got the ball rolling. Reliable’s office called me and my plumber Brian called me. Brian tried to walk me through shutting down my water heater, however due to the fixture it was difficult to do. They immediately dispatched him and his apprentice Ryan to come out and repair. Brian was very understanding and immediately explained what needed to be repaired. He thoroughly explained the cost AND replaced my water heater same time. He was so professional and courteous. He also made sure I understood everything prior to starting work. As requested he also sent pictures of the new water heater and explained the new shut off valves, in the event I needed to use them.I am truly pleased, relieved, and grateful that Brian, his apprentice Ryan, and Reliable were very responsive to me. I would definitely use them again (and I plan to) and recommend them.Thank you Reliable and most importantly Brian for all of your help.1st picture is the old Water Heater2nd picture is the new Water Heater from Reliable.

  • Review 75 (2024-09-19 - Rating: 5)

    Demarcus and Roger did an outstanding job and were prompt and knowledgeable very pleasant to work with thanks a bunch

  • Review 76 (2024-10-19 - Rating: 5)

    Had my unit installed for a year now still works great Demarcus Is a great technician thanks

  • Review 77 (2024-07-27 - Rating: 5)

    Josue is a wonderful professional 👏 he took the time to explain and answered all my questions. Very positive a and trustworthy guy. He Fixed my unit in a timely manner! I recommend him and Reliable Heating and Air.

  • Review 78 (2023-03-10 - Rating: 5)

    I loved working with this company! I do not feel the need to use or search for any other company, after experiencing Reliable. I do not normally give reviews, but this review was much deserved. I worked with Scott (Sales Associate), Connor & Dylan (Plumbers) & Julian & Shane (Technicians). Nothing short of amazing. They were on time, fast, professional, and most importantly educated me. I started off knowing very little about anything HVAC or plumbing. Within 2 days, through their time, care, and sharing of their knowledge, I now know different systems, brands, and how to effectively and efficiently utilize my systems. Lastly, the pricing was simply unbeatable. Good job Reliable Heating & Air!

  • Review 79 (2024-07-19 - Rating: 5)

    Thank you to Angel and Kyle for fixing my AC they did excellent work and now my AC is working better than ever! I will always go to them with problems with my AC.

  • Review 80 (2024-10-02 - Rating: 5)

    Demarcus and Greg were amazing completed my install with a breeze quick and efficiently thanks guys

  • Review 81 (2024-09-28 - Rating: 5)

    Demarcus and Jesus did a wonderful job. They were on time and very professional.

  • Review 82 (2024-10-23 - Rating: 5)

    Harrinson and Luis were absolutely amazing. Nice work guys. Thank you.

  • Review 83 (2023-06-13 - Rating: 5)

    I was extremely pleased with Reliables response to a critical need for HVAC repair. Jesus was great to work with and went out of his way to correct a former companies errors without any additional charge. Well dressed and very personable! Reliable has my vote and likely a service contract on all three of my units! Btw, Christina who set the appointment was empathic to my needs (medical) and just made it happen. Nice!

  • Review 84 (2024-11-12 - Rating: 5)

    Kyle and Jacob did a speedy, professional install. Super happy!

  • Review 85 (2024-07-20 - Rating: 5)

    Ac broke this summer and I was worried since it’s been some of the hottest days. Called these guys and Angel and Kenny fixed it in no time. Great service 👍🏻

  • Review 86 (2024-08-21 - Rating: 5)

    My install team Demarcus Greg and Sherman great team fast and efficient would recommend them too everyone thanks

  • Review 87 (2023-07-20 - Rating: 5)

    Scott Carter is AWESOME!! He is very informative and provided me with all the information I needed to make an informed decision. The install was SMOOTH!! Victor did the installation. He is great at what he does!! He called prior to arrival and was on time; most importantly, everything worked afterwards and they cleaned up after themselves! Scott called prior to and after installation. I would definitely recommend Scott and his team from Reliable Heating & Air to family and friends!

  • Review 88 (2021-08-21 - Rating: 5)

    Rodney and the team from Reliable Heating and Air were great.Professional, responsive, and competitive pricing. From the moment I called to the final install, I was treated with courtesy and professionalism. Fantastic job explaining everything they were installing and how to best utilize the entire system. Videos and instructions were perfect. Added UV protection included!Got a great system, at a very competitive price, in just 3 days from initial phone call to completed install. I took advantage of the great in-house financing offer as well.Thanks everyone at Reliable.

  • Review 89 (2023-07-31 - Rating: 5)

    Brian was my technician and I’m very satisfied with his performance and professionalism. He answered all my questions, no matter how silly, and I learned a lot during his visit because he took the time to explain every detail. He is honest and I couldn’t have asked for a better person to come fix the issue. Thank you Reliable and Brian!

  • Review 90 (2023-01-25 - Rating: 5)

    I did a lot of research before selecting Reliable Heating and Air out of the Fayetteville office. I met with representatives from four other companies, and found them all to be knowledgeable about the systems they sell. But Harry French, from Reliable, was the clear choice. He was able to give me a quote on the spot that was several thousand dollars less than other companies selling the same brand. He was extremely knowledgeable about the pros and cons of all their equipment lines, and he offered good suggestions on how I could save money on whichever system I purchased. Once I did additional research and made my decision, he was able to schedule my install for the next day.Garrett, the lead installer, came on time the next day. Although he is relatively young, his family has been in the HVAC business for years and he had a very deep knowledge base on the best way to maximize air flow. He and his crew were professional and focused on details. It was clear that they were putting a lot of thought into how to run each duct. Although we have only had the system a few days, the change in the comfort level in our home is remarkable.I highly recommend Reliable and I will be continuing to use them for my ongoing maintenance.

  • Review 91 (2024-07-19 - Rating: 5)

    Angel and Kyle came to fix our ac when it wasnt working mid summer, got it up and running and were very nice!

  • Review 92 (2023-08-06 - Rating: 5)

    Just had a surprise plumbing issue needing repair and called Reliable my heating and air and now plumbing service organization. While the repair was costly for a 2 hour job, they were there on time and did a quality repair on a pressure issue for my water heater. The tech Brian was outstanding.

  • Review 93 (2024-11-25 - Rating: 5)

    Very pleased with service. We had basement pipe spring a leak early in the morning. Reliable was quick to respond and even quicker to fix. And at a reasonable cost.

  • Review 94 (2022-06-07 - Rating: 5)

    We had a leak in our water filtration system. The technician, Geoff and his colleague, Rusty, showed up on time, and made the repair in less than an hour. They were incredibly efficient, explained what they were doing, and then cleaned up everything in the room they were working. This is great customer service - timely, professional and efficient work done with a smile at reasonable rates. Would definitely use them again!

  • Review 95 (2023-10-02 - Rating: 5)

    Corey Fuller, Home Comfort Advisor, and Installation team led by Miguel deserve the LOUDEST SHOUT OF GRATITUDE AND APPRECIATION! 👍⭐⭐⭐⭐⭐⭐⭐⭐From consultation to the completion of two HVAC installations, I experienced TOP NOTCH, STELLAR, professionalism, exceptional work ethic, quality expedition, superb cleanliness, respect of property and home, and excellent product & installation knowledge.... I AM BEYOND PLEASED!Having A/C units that were outdated, leaking, and non-functional with Summer just ahead and rising temps, I was in immediate need for upgrades meeting current environmental standards, and I really cant thank Corey Fuller enough for his great leadership, management, timeliness, support, and going above and beyond through the entire process to obtain two new, affordable and best HVAC systems including the Reliable promotion for my home. Id give 1 million stars ⭐⭐⭐⭐⭐⭐⭐in this review!!!!

  • Review 96 (2022-02-22 - Rating: 5)

    My experience with Reliable was a pleasant one. Joseph was very good helping us decide which system was best for us. He was very knowledgeable and did not rush us in our decision. When we decided to go with Reliable they were able to install the new system quickly. The technician Jesus did a great job with the install. He finished the install in a timely manner. He made sure everything worked as it should and took the time to answer any questions. I would definitely recommend Reliable for any HVAC needs.

  • Review 97 (2023-07-14 - Rating: 5)

    ⭐⭐⭐⭐⭐ 5-Star Review: Highly Recommend Zeke, Andrew and Reliable Plumbing!I am thrilled to leave this 5-star review for Zeke and Reliable Plumbing. He recently came to our rescue when we had a pipe burst in our kitchen for the second time within a few months. After a less than stellar experience with a different plumber the first time, we were hesitant about who to trust to fix the issue permanently. Thankfully, Zeke exceeded our expectations!Right from the get-go, Zeke showcased his problem-solving skills, identifying the root cause of the recurring issue. He quickly determined that our water pressure valve was to blame, which the previous plumber failed to address. With expertise and professionalism, Zeke and his colleague Andrew tackled the problem head-on.Throughout the entire process, Zeke and Andrew were incredibly knowledgeable, professional, and friendly. They made sure to involve us in the process, taking the time to show and explain the issue in detail. Their transparency and willingness to educate us on the repairs being made were truly appreciated.Not only did Zeke fix the immediate problem with our burst pipe, but he also went the extra mile to address the underlying cause. We now have complete peace of mind, thanks to Zekes thorough approach and attention to detail. We trust his workmanship and will undoubtedly rely on him for any future plumbing needs.If youre looking for a professional and reliable plumber, look no further than Zeke, Andrew and Reliable Plumbing. Their dedication to solving problems, friendly demeanor, and exceptional service make them a top choice in the plumbing industry.Thank you, Zeke and Andrew, for your outstanding work and for putting our plumbing worries to rest!Sincerely,Brianna

  • Review 98 (2023-11-08 - Rating: 5)

    They did a great job with installing the kitchen fan. David was one of the technicians he got the old grease kitchen fan out with no mess. Overall, I was happy with the new fan insulation in our kitchen home.

  • Review 99 (2023-06-14 - Rating: 5)

    We called Reliable to check out our new (to us) homes HVAC. Oscar the tech showed up right on time. He was extremely knowledgeable and helpful, and walked me through the system and it was clear he was not there to up sell or over sell. They have gained a repeat customer. Cant say enough good things about them.

  • Review 100 (2022-07-07 - Rating: 5)

    The price was significantly less than a competitor’s quote and we got a quality water heater installed on the first visit in three hours. Alex and Blake were helpful, professional, and thorough. They completed the installation quickly, left the job site clean, and patiently explained the use and maintenance of the new heater. Highly recommend.

  • Review 101 (2022-06-25 - Rating: 5)

    We called Reliable on Saturday morning. The first available appointment wasn’t until Tuesday. They asked if I wanted to be out on the standby schedule and I said yes. Reliable called about 4 hours later and said they could have a technician out today, but did not know what time and did I still want them to come out today. YES! Our service technician Mr. Mokrane was very quick to diagnose our A/C problem. The capacitor had gone out. He had a new one on his truck, and quickly replaced it. He was very professional and very polite. Thank you Reliable for such quick service.

  • Review 102 (2023-03-14 - Rating: 5)

    Blake and Geoff showed up on time and ready to work. They were very professional and thoroughly diagnosed our gas leak issue and improper working water heater. They gave us several different options to go with repair wise and they installed a new tankless water heater system in great fashion. Install works great and looks truly professional I would recommend this team again and again.

  • Review 103 (2022-02-05 - Rating: 5)

    My experience with Reliable has been Awesome!!! My furnace went out on the coldest day in GA. I put in an appointment for the technician to come service my system. They arrived on schedule and delivered the news on how much repairs would be compared to a new system. I had a free quote on a new system and went with it. The installation was scheduled the next day and we were warm again within a three day span. Im grateful for the excellent service received from the Install Team, Service Representative, Technician, and Customer Service!!! I will use them again as well as recommend others. Thank you Reliable. Keep up the Great Work!!! Stay Safe!!!

  • Review 104 (2022-04-28 - Rating: 5)

    The technician, Brian Fletcher was very professional in his work in installing water heater and pressure reducer valve. He explained clearly all my options for payment and warranty. He arrived on time on the same day as service was requested. We are very happy with the work that was performed. He also cleaned up everything nicely. We definitely recommend Brian and will continue to use Reliable Heating & Air in the future for all our plumbing needs. Thanks!

  • Review 105 (2022-06-19 - Rating: 5)

    The tech was able to come two days ahead of our scheduled appointment. He was extremely professional and performed a thorough review of our entire AC system. He was able to Identify the problem and provide corrective action in a very limited time. Highly recommend this service.

  • Review 106 (2023-07-07 - Rating: 5)

    Anthony was a Great salesperson. Very knowledgable & clear about explaining information. He was on time as promised for the appointment. Anthony easily answered my questions about all matters concerning unit installation.I would recommend Reliable heating & air.

  • Review 107 (2020-12-22 - Rating: 5)

    Roy and Alex from Reliable were wonderful! Very responsive, on time, and they communicated so well. They explained to me exactly what the issue was and how to fix it and fixed our problem very quickly. We’ve used Reliable before and having them install our new water heater so quickly is just another reason (of the many) why we will continue to use Reliable and recommend them to our family and friends. Thank you Reliable for hiring such great technicians and for being such an honest and reliable company.

  • Review 108 (2023-06-09 - Rating: 5)

    Gary was very helpful and very knowledgeable. I have been able to reach out to him over the last two years ever since he sold us a new HVAC system ,whenever I have a question or need help regarding one of Reliable’s products or services that I currently have , or that I am interested in. He is always quick to respond with a call, text or email. Gary’s service today was again 5 star as he came to provide information and feedback on new product I am interested in.

  • Review 109 (2020-12-29 - Rating: 5)

    Joseph and his partner Miles did an excellent job installing a new multi zone heat pump, ac unit and digital thermostats for us. It was an involved job and some parts were challenging but they executed it professionally and efficiently. Very impressed. The old unit died on Christmas Eve and Reliable not only sent out a repairman immediately, but a sales agent the morning after Christmas Day (a Saturday) and the new unit was installed on Monday. Excellent job start to finish. Highly recommend.

  • Review 110 (2022-07-24 - Rating: 5)

    This was our first time calling reliable for an emergency plumbing situation. Not only did they respond as fast as they good, they sent such an amazing plumber Keith to our home. It was such a blessing how knowledgeable he was. He made sure we were all taken care of. We will definitely refer Reliable to all our friends.Thank you so much!

  • Review 111 (2022-05-05 - Rating: 5)

    All techs onsite were awesome. I didnt get all of their names, but Anthony and Charles came and removed/installed my services quickly and professionally. Highly recommend. Corey was a great sales personal and got me an appointment next day. We are back feeling the coolness from the a/c again!

  • Review 112 (2020-10-17 - Rating: 5)

    Our service tech Miguel, cleaned our duct work and vents. He was very professional and thorough. He took his time to explain the work that would be performed. He provided us with before and after pictures and also called another service tech to repair a defective part. He was very personable and I felt comfortable with him in my home. This was our first time using this service and he made it great! I definitely recommend using Reliable!

  • Review 113 (2022-05-29 - Rating: 5)

    Joseph was really professional and helpful. He was quicker than I expected and did a very thorough job. Ive used Reliable for a lot of home repair jobs and theyve been nothing but awesome. And theyve come back when an issue persists. Ive never had to wait more than two days to see a tech.

  • Review 114 (2020-06-05 - Rating: 5)

    From the consultation with the amazing salesman Michael and the installation technicians Billy and Joseph who did an amazing job, I was very impressed with the professional and courteous treatment I received. The process was seamless and carried out in a timely manner. Billy and Joseph were prompt and made sure they cleaned up the installation mess. Billy made sure I understood how to use my new system. I highly recommend this company. Thank you, Reliable and the people involved, Michael, Billy and Joseph!!!!! My house feel so nice and cool!!!

  • Review 115 (2021-10-23 - Rating: 5)

    Reliable installed a tankless water heater for us. From the very beginning, they educated us on our options and did not pressure us at all. The plumber (Shaw) was great! He was very professional, knowledgeable and did a fantastic job with our install. If you are looking for an honest company that provides high quality service at a reasonable price, go with Reliable. We will definitely use Reliable again.

  • Review 116 (2023-08-20 - Rating: 5)

    Brian was excellent and was glad I got him as my tech. He was responsive on time and informative. He removed the old water heater and installed the new one efficiently!

  • Review 117 (2022-07-14 - Rating: 5)

    Leslie was helpful and informative about my water heater leak and replacement. I appreciate her kindness and excellent customer service.My water heater had mud all around it. She made the area cleaner and safer for all.Great price, great service, great people. I love Reliable!

  • Review 118 (2021-10-08 - Rating: 5)

    Reliable lived up to its name. Tim arrived quickly, analyzed my problem, and gave me an estimate. He returned on time the next day to replace my electrical panel. He was professional and personable, and he even followed up with a phone call that evening to make sure everything worked as expected. I highly recommend Reliable and would definitely used their services again.

  • Review 119 (2021-10-10 - Rating: 5)

    We got a new system installed and I must say that the overall service that we received from Reliable was outstanding, from start to finish. I’d recommend them to anyone! From the customer service to the communication and the friendliness, I knew that they could be trusted and that this was the company I wanted to do business with. Thank you so much Reliable, we look forward to a great relationship with you.

  • Review 120 (2019-05-15 - Rating: 5)

    Our experience with Reliable was great! Rodney was very thorough in explaining the different options! He was super funny and very nice! We had a little hiccup on the day of the installation but between customer service, the technician we got it all hammered out. 4 great guys (Jesse C., Jorge, JR, & Erik) came out to install our unit as an extra stop that day and did not rush us or the process at all. FYI -- Our new system is AMAZING!!! We will stay nice and cool in this Georgia heat for sure!! Getting our air ducts cleaned next week!! Thanks so much Reliable!!!

  • Review 121 (2021-03-22 - Rating: 5)

    I am very very pleased with the new trane system installed by Reliable. Great service and professionalism from the technicians Mr. Garrett in particular. He and his team are very good at what they do and they truly add value to the company. I will recommend Reliable heating and cooling to all my friends. Also I dont want to forget Mr. Ted who came out and gave us the estimate and sold us the package that we now have. My wife and I thank you very much for your quick, professional, and satisfying experiencie.Just wanted to add to the companys reviewWe had questions concerning our thermostat and called reliable and they had a technician contact us and come to us so fast we were impressed. Mark was very knowledgeable and took care of the issue. We love this company because they have integrity. We highly recommend Reliable.

  • Review 122 (2021-12-24 - Rating: 5)

    I’ve called 3 other companies before Reliable. The other companies tried to sell us the long term maintenance and other gimmicks I just wanted to pay for the AC replacement. Gary Roberts understood the assignment and provided a fair quote. The Reliable installation team was there on time and did a very good job.I’ll definitely consider this company before calling others.Ask for Gary for a professional follow up.

  • Review 123 (2022-04-13 - Rating: 5)

    Tim was amazing. He is extremely knowledgeable and explained every step of the process. He was thorough and detail oriented. We discussed the design and he executed perfectly. Today, he was assisted by David who was the perfect partner. Together they created lighting magic in our great room. I recommend Reliable and will request Tim and David again. Thank you.

  • Review 124 (2023-07-29 - Rating: 5)

    I’m so glad I waited to post a review; as they say “3xs a charm”! We recently had to replace one of our units, however, despite being a BRAND new unit, it failed twice in keeping our upstairs cool. After the 3rd failure, the unit completely shut off. Frustrated and hot, I called customer service requesting same day service.Hector B was literally our saving grace. He came in & quickly discovered the issue that was overlooked during install and follow up services. He was sooooo friendly, informative & professional. Thanks Hector for the advice. Reliable, you have a gem in Hector!

  • Review 125 (2021-03-23 - Rating: 5)

    Best price and professional service. I called and got multiple quotes for a leaking pipe in my crawlspace. Reliable had an excellent free estimate visit where they explained my repairs professionally and they gave me a great price. Rodney was my service technician and he was on time, professional and thorough. He got the repair done quickly and did not leave a mess behind. I would definitely recommend.

  • Review 126 (2022-02-25 - Rating: 5)

    My ancient package unit had to be condemned due to a cracked heat exchanger the day before I was leaving on vacation for a week. Knew it was going to happen eventually but I was dreading having to come home and deal with it. However everyone I dealt with at Reliable were so kind and they made the process and cost so much easier to handle.Scott Sofield was the consultant and he stayed in touch with me from the first phone call to the final test run of the new system.Chris and Craig were the installation team. They showed up on time at 9am and finished everything in just over 2 hours. At one point I looked out the window to see them using levels and measuring tapes to get the unit perfectly straight and even. The extra care was (and is!) SO appreciated. Both were professional and sweet to both me and my cat.Happily would recommend Reliable to anyone.

  • Review 127 (2021-08-31 - Rating: 5)

    We had a fantastic experience with Reliable!We called them on a summer Sunday night after our air conditioning abruptly stopped working and they were able to get a technician out to our house at 8 am the next morning. Our technician, Dylan, was on time, incredibly friendly, informative and quickly identified the problem with our unit.We needed to order a specific part to fix our HVAC, so I called Reliable to relay that we were working on a bit of a time crunch, as we were having a guest stay at our home in a couple of days! Russell answered my call and was a pleasure to work with - he politely responded to all of my questions, alleviated my concerns, provided a prompt & reasonable cost breakdown and was able to get the part to us with time to spare!Great experience all around.

  • Review 128 (2022-08-24 - Rating: 5)

    A Very professional team serviced my hvac unit today. Let’s just say I am pleased they sent the team they did. Went above and beyond. Was informative, made sure I understood what happened and how the issue could be resolved. The seasoned tech even was patient with the new tech who was training. I was referred to the restoration company who was also very professional and prompt. Skilled and knew his work. Thank you all for helping me in an unexpected situation.

  • Review 129 (2023-03-30 - Rating: 5)

    Reliable Heating & Air has exceeded my expectations as a Full Service HVAC install and after the sale organization. I find real value with their annual maintenance plan and so proud have Michael Provost as my preferred service technician. Michael is always professional, courteous and thoughtful when he arrives to perform my annual service. I highly recommend Reliable HVAC.

  • Review 130 (2024-09-10 - Rating: 5)

    Jesse and Donovan did a excellent job replacing my air conditioning unit

  • Review 131 (2021-07-31 - Rating: 5)

    The repair technician arrived on time, was polite, listened carefully to what I heard the system doing when it failed, and was able to identify the problem very quickly. He definitely knew his stuff and is an excellent asset for reliable. Though I was surprised at the cost for how easy it was to fix, I was relieved at the cost to get me back to working. I also realize that the technician was able to zero in on the problem as quickly as he did (while explaining what he was seeing to me) was due to level of knowledge/skill. I was very pleased.

  • Review 132 (2022-02-07 - Rating: 5)

    First off, Reliable is very professional and their response time is awesome. My technician today was Christopher and he was amazing. I explained what was going on and he nailed it as soon as I pointed to the furnace. Keep up the great work!!! Will definitely recommend to everyone!!!

  • Review 133 (2024-09-23 - Rating: 5)

    Demarcus and Greg were very professional and got everything set up in no time!

  • Review 134 (2022-04-21 - Rating: 5)

    I’ve always received great service from Reliable Heating and Air and received the same5 star service from Leslie. She kept me informed of her estimated arrival, she introduced herself once she arrived, assessed my water heater and discussed options with me. I did my research on the various water heater options prior to Reliable coming out. Leslie was very informative and able to assist me with the water heater options that was best for my home. Leslie was patient, courteous and professional. I was able to get the new water heater installed the next day ( Leslie did the install as well). Leslie made sure the work area was clean prior to leaving. She explained how soon to expect hot water and also pointed out the shut off valve. Overall, my experience with Leslie was great and would recommend her and Reliable to anyone needing their services. The financing options were awesome, too.

  • Review 135 (2022-04-09 - Rating: 5)

    Alan and Richard were so extremely informative and helpful with my water tank issue. They installed a tankless water heater and got rid of my old one, which was rusted at the bottom and had leaks which caused me a great deal of trouble in my home. They gave me so many options that would benefit me in the long run and they were so helpful in making sure that I was satisfied. I recommend reliable to everyone!

  • Review 136 (2022-04-25 - Rating: 5)

    P- Leslie was great. She gave me enough warning of her approach in the morning so I could manage my time, assessed that we did indeed need to have a natural gas regulator replaced, found the part nearby and, in less than an hour, had installed the regulator, ensured there were no leaks, re-lit our water heater and had gas running to our entire unit. Great, friendly service. We are very happy and would recommend Reliable based on this experience.

  • Review 137 (2022-04-23 - Rating: 5)

    Brahim was our service technician. He was awesome from start to finish in solving our thermostat issue. He was extremely responsive and helpful and answered all of our questions. It took some problem solving to take care of the problem, but he always made sure we felt like a priority. My wife and I can’t praise him enough for his professionalism and customer service throughout.

  • Review 138 (2022-01-11 - Rating: 5)

    From the quote to the installation this was the smoothest transaction I have EVER made! I have to brag on the installation crew Jared and Ozzie though. They were on time, very professional andDid an exceptional job. They obviously take pride in their work and made sure I knew what was going on at all times. They also left the jobsite clean! If it were not for the new equipment you could no even tell they were here! I am very involved in anything going on with my home so I had a number of questions. Jared walked me through the entire installation explaining how the new system worked and the benefits of it. I highly recommend them and Reliable!! I believe you get exactly what you pay for and in my opinion I got a top qualify installation !! Worth every penny!! Thank you so much for the fast work and peace of mind!!

  • Review 139 (2023-04-16 - Rating: 5)

    If you are looking to replace your HVAC, we highly recommend consulting with the Reliable Heating and Air Home Comfort Advisor, Tom Bennett. Prior to meeting with Tom, we had already consulted with 4 well-known HVAC companies referred by some of the Home Improvement chains in our area and received resonable quotes. However, via referral of a friend, we were told about Reliable and decided to have one last consultation. We are so thankful we did. Tom Bennett was professional, knowledgeable, and courteous. He answered all of our questions and addressed our concerns. Reliable had the best options to have a full HVAC replacement of our 26 year old unit. Communication was also amazing, and on the day of installation, the Reliable HVAC Installers, Mike, Alex, Brian, and Cameron did an excellent job. Mike and his crew were very professional , courteous, and efficient before during and after installation. My family and I are very pleased with the quality of our new HVAC and overall experience. Thank you, Reliable Heating and Air for a Five Star Job!

  • Review 140 (2022-05-09 - Rating: 5)

    I use Reliable Heat & Air for all of my home repair needs and services. In this case, we woke up to a leaking hot water heater and called Reliable right away. We were able to get a service representative out the next day, with a new hot water heater installed by end of day. Geoff McLaughlin was our lead plumber and he was honest, straightforward and very professional. He was able to get a new heater installed the same day, even though the installation involved re-working all of the pipes and adding a new pressure valve. At the end of the installation, the team left the area clean and clear of all debris before heading to one more call. I highly recommend Reliable and Geoffs services.

  • Review 141 (2021-10-11 - Rating: 5)

    Rodney was an amazing tech! He was VERY professional, knowledgeable and polite. I feel this service tech went above and beyond the call of duty to perform his job. It’s hard to find techs that are genuine these days. I have had other techs from other companies at my house that were rude and seemed like my house was just a number to them. This was not at all the case with Rodney. He seemed to really take pride in his work. It was after 8pm at my house and he didn’t seem to be bothered at all. He took his time and never rushed as he checked things out. If anyone deserves a bonus of some sort it is this man!! I hope Reliable realizes the kind of employee they have in this man. Thanks again Rodney, I hope you are able to read this review. 😊

  • Review 142 (2022-01-03 - Rating: 5)

    Joseph and his assistant were wonderful. They were professional and patient. Answered all my questions and showed the what and why of what they were doing.Rodney came to give us our estimate to have our system replaced. Very informative and easy to talk to. Great guy!Highly recommend Reliable!

  • Review 143 (2022-01-11 - Rating: 5)

    We found ourselves with no hot water on a very cold weekend. Reliable Heating and Air came out immediately to diagnose the problem and ordered the needed parts for our water heater. The parts arrived the next day and knowing we had no hot water in cold weather, Reliable was kind enough to fit us in for an immediate appt. Brian came out today and was wonderful in installing the new parts and getting our water heaters up and heating again. We are very impressed by the responsive service of Reliable Heating and Air- VERY Reliable indeed!

  • Review 144 (2020-12-07 - Rating: 5)

    A couple of months after purchasing our house, our heat went out during the night. The next day we went to get a new thermostat to see if that would fix the problem. Heat still did not work, so we called Reliable. They had great reviews and we liked the fact that the $89 service fee was waived when a service was performed. We had the technician Adam come out to out house and found several issues. He put in a new transformer (which has a 1 year warranty with Reliable). There was another issue with our outdoor unit, which he was not able to get to because it was late and dark. The next day, Dominic, another technician was sent out. He resolved our issues completely. Both technicians were courteous and professional. Both my husband and I had a lot of questions about our system and thermostat, and they answered all of our questions knowledgeably and without getting annoyed. They did not have any additional charges for the second visit. It cost the same as if the work had been done in one visit. We will work with them again in the future.

  • Review 145 (2023-05-23 - Rating: 5)

    Austin Harbin is professional and easy to work with. Hes great at following up on the work the crews complete. The quality of work the crews did was great, and they are also friendly and professional. We definitely recommend Austin and Reliable Restoration.

  • Review 146 (2021-03-09 - Rating: 5)

    Kirk analyzed the problem with the new thermostat very quickly and determined that the intermittent problem we were having was because one additional wire was needed to properly operate the sophisticated Nest thermostat. There was only a 4 conductor wire presently. So he pulled in a larger wire which ended the problem! Kirk was extremely knowledgeable, professional and thorough. I will always ask for him in the future if there are any problems. Reliable is a great company! We have been completely satisfied with everyone from our initial sales rep, to the installation team, the field technicians and the courteous customer support staff. Truly an exceptional company that I highly recommend!!

  • Review 147 (2020-09-19 - Rating: 5)

    Our technician was David. WOW!!!! He did a great job. He was very thorough and one of the best HVAC techs we have had in 30 plus years of homeownership. He wore his PPE equipment in the house and was respectful of making sure our gate was closed with our dogs. Thanks, David!Also, Leonora and Bryan in the office were super responsive. Two thumbs up!

  • Review 148 (2023-06-29 - Rating: 5)

    Reliable Heating & Air is the one HVAC that I can rely upon to show up and be as reasonably priced as possible. All of their techs have been great, today we had Jesus and he was friendly, communicative, and efficient! Thanks so much!

  • Review 149 (2021-02-13 - Rating: 5)

    The Reliable team that helped me included a service tech to evaluate the problem with the furnace and give me time and cost options to repair; a systems consultant to explain my options for a new system; and ultimately the new system install crew.. Once I decided on a new system, the install crew did an excellent job on the install. The timeline for this excellent service began at 2:00 am on a Friday morning when I called to request the service tech who arrived on time at 10:00 am that same Friday morning. The systems consultant arrived on time at 1:30 pm on that same Friday afternoon. The decision was made for a new furnace and the install crew arrived on time at 12:00 pm on Saturday, the next day, to complete the install. The technicians were all very knowledgeable and efficient and very professional in every way. Truly exceptional service and response to my problem.

  • Review 150 (2022-04-06 - Rating: 5)

    Reliable installed our tankless water heater three years ago & has done the annual maintenance every year since. Alex was here today for the maintenance service, found a problem with a valve that had not been installed previously and kept the system from performing at its optimum efficiency. He also saw the condensation pump had stopped draining (a part not included in the service). He not only fixed the valve and came back to fix pump so we did not have to replace it but he also showed my husband how to test the pump in the future. His professionalism and dedication to customer support is well beyond that of other home repair technicians we have dealt with over the past two years. Reliable consistently provides high quality technicians every time we call them. We highly recommend them for all the tankless jobs you have. Thanks!

  • Review 151 (2022-08-09 - Rating: 5)

    Great experience! Would absolutely recommend their services. Joseph Ewing was incredibly helpful and walked me through all the repairs that needed to be done without being pushy or trying to push me to spend more than was needed. I will 100% be using them moving forward.

  • Review 152 (2021-01-27 - Rating: 5)

    Jacob my repair tech was wonderful! He was on time, called prior to arrival, wore his mask, wore shoe coverings and explained the issues he saw and explained how he is repairing it. You can imagine how upsetting it was to have my new unit stop working the day after it was installed. Jacob made me feel confident in the unit and the reason the igniter failed. He repaired it quickly and it is running great!Thank you for your high level of professionalism and care. It is greatly appreciated! I hope you are able to continue servicing our units in my home. I appreciate your five star high level of professionalism, caring and service. Thank you!I would also like to add that Ashley in Customer Care has been so helpful in listening to any concerns I had in the past and assisting to resolve my issues. Another Five Star Service experience. Thank you!

  • Review 153 (2022-06-24 - Rating: 5)

    Geoff called ahead as requested and showed up on time to diagnosis a leaking toilet water supply valve. He gave me two opinions to repair it and provide a recommendation on what he would do but ultimately left the decision up to me. I selected draining the water line and replacing the valve with a new one. He completed the repair in a timely manner for a fair price and was professional and great to work with. I will continue to use Reliable for any future plumbing needs. I would recommend Geoff and Reliable.

  • Review 154 (2022-04-05 - Rating: 5)

    First let me start off by saying I know absolutely nothing about Plumbing. Reliable Heating sent out the technician Elliott Dement (Licensed Plumber)and he is not only very knowledgeable, but extremely kind. When I open the door he had the biggest smile and was ready to get to work. By the time he left I had learn so much it was like taking a class in plumbing. Anyone who reads this review request for Elliott because he is awesome! I now have his card and he is definitely the one that I will be requesting from here on out. I will also be recommending him to family, friends and neighbors.I truly hope that Reliable Heating & Air know what an awesome technician that they have and appreciate him! If I had to rate him on a scale of 1 to 10, I would give him a 20! Thanks again Elliott!

  • Review 155 (2022-02-10 - Rating: 5)

    The folks at Reliable were great. Rodney came by to give an estimate. Really nice guy and he made sure we knew what we were buying.Installation was next day and the installers were professional, cleaned up after, and reviewed the system with me to make sure I knew how it worked.I have used Reliable before and I keep going back because of the people.

  • Review 156 (2022-07-09 - Rating: 5)

    I called Reliable after an awful experience with another plumbing company. Luckily, they sent me Leslie Dunsmore. She was amazing. After checking out my issue, I was presented with a couple options. I ended up just going with a water heater replacement. She was communicative, diligent, thorough, and efficient. Great customer service and great work. If you call them looking for a plumber, ask for Leslie!

  • Review 157 (2021-06-10 - Rating: 5)

    My whole process from start to finish has been great. I call one day . a service Rep was here the next day. The service Rep was professional, kind and informative. Service Rep Lonnie asked me questions so I can better assist him as well as answered questions pleasantly that I had. Also, he was friendly and I felt safe as he moved from down stairs to upstairs and outside. He informed me of what he did to take care of my AC problem and if this problem should continue what he will do to fix the issue.Thanks Reliable Heating & Air, Plumbing and Electrical, buta special thanks goes to Lonnie the technician who desires a raise.

  • Review 158 (2023-07-17 - Rating: 5)

    We were very satisfied with the work done today by Zeke and Blake. They made a very unpleasant event (replacement of a leaky hot water heater) endurable. I would definitely recommend this company for plumbing services!

  • Review 159 (2023-08-17 - Rating: 5)

    The technician (Geoff M.) arrived on time, gave an accurate estimate and did a great job cleaning up and taking the old parts away. He replaced a sump pump..Plus he likes old Labradors too😊.. guess that’s why they are called Reliable

  • Review 160 (2022-01-31 - Rating: 5)

    Mark was extremely professional and helpful. He walked me through the problem with our unit had the part in his vehicle to repair our issue without any problem for additional delays. He also provided valuable information that will be helpful when we are ready to purchase our next heating and air unit. I highly recommend rock Mark send Reliable Heating & Air as we’ve been using them for yearsBecause we are grateful to have our unit producing heat again after record-breaking low temperatures in the Atlanta area last Saturday.

  • Review 161 (2022-01-12 - Rating: 5)

    I was not the most reasonable customer to deal with when the technician Rodney arrived, but his calm demeanor and professional responses to my questions quickly gained my confidence. He was knowledgeable and pleasant the entire time and gave easy-to-understand explanations to my many questions. Rodney is one of many technicians at reliablethat Ive had good experiences with and I appreciate them making the whole customer experience painless.

  • Review 162 (2022-02-09 - Rating: 5)

    Reliable is an outstanding company. Their technicians are thorough and knowledgeable. Chris was on time , gave me an overview of what was to be done and went to work. Upon completion he explained all that was done. He was very kind,answered my questions. I appreciated his friendly and positive attitude. It is the main reason I have been a long time customer.

  • Review 163 (2021-02-09 - Rating: 5)

    Highly recommend. Our technicians were polite and professional. Both worked quickly and quietly to replace our AC system. I am currently working from home and was never interrupted by their work. Everyone we have interacted with at Reliable has also been friendly and professional. I am very pleased with the service and will highly recommend Reliable’s services to others.

  • Review 164 (2022-07-08 - Rating: 5)

    Anthony was an awesome plumber! He showed up on time and gave us exceptional service. He was very knowledgeable, quickly assessed the issues and provided a solution. He also assisted with another issue we were having with an air conditioning unit and even set us up with an appointment with the HVAC division. Anthony was so professional and we were very pleased! Two thumbs up!!

  • Review 165 (2021-08-31 - Rating: 5)

    This is the second time Ive called on Reliable for complex plumbing issues. Both Tim and Bill repaired drain pipes under slab. They were very professional and worked well together. They left the work area clean. Did a stellar job installing PVC and repairing slab. Today Bill replaced a 53 year old toilet. He worked diligently to replace and left the work area clean and tidy. Reliable employees all have a remarkable work ethic and explain everything as they go along. This is my go to company now! Fair competitive pricing too.Highly recommend!!

  • Review 166 (2018-11-19 - Rating: 5)

    We just had our new HVAC installed by Jesse and JR from Reliable Heating and Air. They were very thorough and explained everything perfectly. I can tell they take a lot of pride in their work and I am grateful that they did our install today! It was also nice working with Hogan from the sales team. He worked with me to figure out which new system was right for us and made sure to get us everything we needed. He got us a great deal on a great new system. Thank you Reliable!

  • Review 167 (2022-03-23 - Rating: 5)

    We needed our home completely re-plumbed due to it being built with old grey poly pipe. The guys showed up, explained everything and were fast and very personable. The price was very competitive base don multiple estimates we obtained. I will start calling reliable heating and air for all our jobs until they prove me wrong.

  • Review 168 (2021-08-09 - Rating: 5)

    Leslie and her work partner were absolutely fantastic! They were both very knowledgeable and were incredibly informative, honest and genuine in their expertise. They were able to diagnose, fix, and provide detailed instructions of what to look for/what to do should any future plumbing concerns arise. You get more than just a quick fix with them; they confirmed in several ways that my plumbing issues were resolved before leaving and provided above and beyond detailed notes/documentation of the issues addressed for our records. Absolutely recommend and would request them in the future!

  • Review 169 (2023-04-25 - Rating: 5)

    I am a single mother with no experience or knowledge of home .maintenance. Geoff explained my options to replace the water heater. When he did the install of the thankless heater, his excitement for the product showed. He also moved the shutoff valve to where I coul reach it (it was ceiling high). I was comfortable with him walking through the house and didnt feel the need to supervise because he was so trust worthy.

  • Review 170 (2022-04-20 - Rating: 5)

    Alex was great! He listened to what the problems I could see where and dug in to understand root cause. He then reviewed/showed us what needed to happen and got approval before proceeding. The team then took the time to fix and confirm issues were resolved...again showing me what to watch forProfessional and textbook perfect service call.

  • Review 171 (2021-09-23 - Rating: 5)

    I had a very positive experience with Brian and his assistant. Brian communicated clearly about the timing of his visit, the steps needed for installation, and gave me a thorough explanation of my new water heater, warranty, and maintenance suggestions. He also went through the house, turning off lights, locking doors, and testing the faucets, etc. Friendly and professional.

  • Review 172 (2022-07-22 - Rating: 5)

    From the minute I made the call, to the point the plumber finished the job, everything was great! My 90+ year old parents had come to town and our water heater went out. They showed up within 90 minutes of my call, assessed the situation, and subsequently installed a new tankless hot water heater. Alex, our plumber and the rest of the crew did an amazing job. I highly recommend him.

  • Review 173 (2022-02-09 - Rating: 5)

    Reliable is simply the best. From the initial service call in to the repair guy leaving my house everything was done in a timely and professional manner. I had to have some plumbing work done and Reliable had done previous HVAC work for me. Brian was a good guy, professional, prompt, knew his stuff and just an all around excellent experience.

  • Review 174 (2021-11-05 - Rating: 5)

    Reliable is only as good as the technician they hire like any business! I had the pleasure of having Geoff McLaughlin diagnosis, and explain my options thoroughly allowing me to make an informed decision in replacing my hot water heater which was leaking! Geoff and his assistant masterfully installed my new tankless heater like that of a doctor performing an operation! The entire experience was wonderful and would recommend Geoff and Reliable to all my neighbors! If someone from reliable is reading this you need to give Geoff a role of increased responsibility he represents the brand well!!

  • Review 175 (2019-03-27 - Rating: 5)

    I am very pleased with Reliable H&A. Previously had an appointment set up and canceled, but went back and rescheduled. They sent a representative out to check and go over everything. Once the appointment was set for installation (which was right away), everything went like click work. From the time that the Technicians came out up until completion of the job, they were very professional, accurate and quick. The area where the unit was being installed was a tight fit, but they got it in and even the initial Representative came back out to ensure everything was moving smoothly and the Technicians had no problem.Our units are running efficiently and quietly!Thank You Forrest, Gary and MarkAnd ReliableVicki & Earl Lane

  • Review 176 (2021-05-20 - Rating: 5)

    Herberto with Reliable Heating & Air was awesome! He was friendly, extremely professional, and courteous. He explained everything thoroughly as he was repairing our AC that had stopped working the night before. He also gave some advice on how to keep our systems running smoothly. Overall a great experience and will be using again.

  • Review 177 (2024-12-04 - Rating: 5)

    Harrinson and Luis did great on the new install!!

  • Review 178 (2022-04-13 - Rating: 5)

    My technician, Anthony Yuro, was very professional, thorough and honest. I felt very at ease with him because he explained every part of the process and addressed all of my concerns. He resolved my drain clogging issue and gave me maintenance tips for prevention. He made sure he cleaned up all water and debris. He also instructed me on how to properly use my gas fireplace. I will definitely recommend Reliable Heating, Air and Plumbing. I will be requesting Anthony personally for my future services. I’m very satisfied with the service and affordability.

  • Review 179 (2022-01-10 - Rating: 5)

    Jesse and his helper installed a brand new HVAC system at my residence. They were extremely professional. Called before arrival and arrived in a very timely fashion. They explained everything to me in a clear and concise manner. Will definitely us Reliable again. Thank you Guys! Job well done!

  • Review 180 (2019-06-25 - Rating: 5)

    My service tech has provided years of solid service. He has taken the time to understand my systems and smart thermostats. He is courteous, respectful of my property, and thorough.I recently upgraded one unit to a dual-fuel system and was impressed by Reliables competitive pricing and warranty. Their installation team was excellent!

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