Cape Fear Air, Electrical & Plumbing

Photo of Cape Fear Air, Electrical & Plumbing

Located in Fayetteville, North Carolina

Address: 1139 Robeson St, Fayetteville, NC 28305, United States

Phone: +1 910-387-1641

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Home automation company
  • HVAC contractor
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    Cape fear heating and air is the best air conditioning, heating, plumbing company that we have worked with.We have been a customer for over thirty years and have always had great experience with all our needs. We also had a whole house generator installed by them. Their technician are well trained and experienced in the services of all the equipment that you are going to need. Their technicians are polite and very efficient. We would highly recommend this company.

  • Review 2 (2024-10-18 - Rating: 5)

    Professional service and fair prices. Had them replace my upstairs heat pump 2 years ago, went smoothly. Just had them replace my big downstairs HVAC system. Tom & Max did a nice job with the install and were very courteous and professional. Thanks.

  • Review 3 (2024-12-31 - Rating: 5)

    We have a twice yearly contract with Cape Fear Air, Electrical & Plumbing to maintain our HVAC system. Today their service man, James, serviced our two systems. He was very professional and extremely thorough and we received a detailed report about what he did. I highly recommend this company.

  • Review 4 (2024-10-08 - Rating: 5)

    Cape Fear Air, Electrical & Plumbing provided me the best service for my unit twice per year. On time and customer friendly and my unit have not had any major problem. Thank you so much for great service.

  • Review 5 (2024-11-13 - Rating: 5)

    I have Cape Fear air services my air conditioner units for over 10 years. The company have replaced one of the unit.I’m pleased with the job every time . Just had the units serviced this Monday. I have 3 units and had 2 technicians come out. Phillip and James did a thorough service and cleaning of my units and pointed out any concerns to avoid them from operating properly. Highly recommend this company.

  • Review 6 (2025-01-05 - Rating: 5)

    Cape Fear was able to come out and diagnose and ultimately replace one of my units all within a week (and with the holidays). Everyone that I spoke to and worked with during the process was extremely friendly.Parker, Hadein and Corbin, who did the unit install, arrived on-time, were done ahead of schedule and came up with some creative solutions to work around the large trees around my house.

  • Review 7 (2024-11-02 - Rating: 5)

    We have used Cape Fear Air, Electrical & Plumbing for over 15 years and have no intention of changing. Great service and really fast when we had to replace our HVAC. The Project Manager (Robert) was great to work with. Very upfront, personable and informative. The install team (Tom, Max and Tori) were great. Fast, efficient, respectful, engaging and competent. They had the old unit out and the new unit in and running in a few hours. Thanks guys!

  • Review 8 (2024-11-13 - Rating: 5)

    Our technician Johnny exceeded all expectations and went above and beyond in a professional and friendly manner. He is such as polite, professional, courteous, knowledgeable, helpful, committed employee. He communicated with a positive attitude and made sure I understood everything explained. Whenever we need service we only want to have Johnny as our service technician to come out.

  • Review 9 (2024-12-12 - Rating: 5)

    Tom and Max did a fantastic job installing our new A.C. unit. They were very knowledgeable and answered any questions we had. Very clean, respectable and protected our surfaces while removing the old unit and installing the new. Very happy with the job these 2 men provided.

  • Review 10 (2025-01-06 - Rating: 5)

    Great service, I have used them for over 23 years. I have had 2 units installed and they work great. Chris, my service technician is GREAT. I recommend Cape Fear Air to everyone.

  • Review 11 (2024-09-10 - Rating: 5)

    I have used Cape Fear Heating and Electric for over ten years. They are always friendly and quick to respond to all my needs. From installation to scheduled maintenance to emergency service the technicians are always knowledgeable and communicative about what’s happening. This most recent time, Phillip came by to provide my biannual service. He was quick and did a great job. At the end of the visit, he showed me all the pictures he took and explained everything he found. I highly recommend them to anyone looking for a reliable HVAC company!

  • Review 12 (2024-10-15 - Rating: 5)

    We have used Cape Fear Heating and Air for years and been well satisfied with them. Today was no exception when we had our semi-annual service done on our HVAC unit. Philip arrived within the specified time frame, was pleasant but professional. When he finished, he gave me a detailed explanation of what he had done and answered my questions. Philip, and people like him, are the reason we remain loyal customers. Philip seemed to genuinely take pride in his work and care that we, the customer, are satisfied with the service provided.

  • Review 13 (2024-08-29 - Rating: 5)

    I have used Cape Fear Air, Electrical & Plumbing for many years and have enjoyed their services. I have been getting Bi-Annual maintenance and inspections of my Air-conditioning/Split-Level units. I recently had one conducted by Johnny and he is outstanding!! He always do an outstanding job and recommend tips to keep my units running smoothly. He is a hard worker and pays attention to detail in making sure there are no leaks or unforeseen problems. He is easy to talk to and very professional, pleasant, and respectful. We always request him when service time arrives. I would indeed recommend Cape Fear Air, Electrical & Plumbing to all my friends and relatives.

  • Review 14 (2024-09-26 - Rating: 5)

    After several years hiring people to patch up my old Apollo systems, I finally found a company to work with me and not try to rip me off.I purchased 3 units, 2 to replace the Apollos at my home and gas pack unit for Mom’s house. I also, had a through the wall exhaust fan installed in my kitchen.So far so good and any issues I have are taken care with service the same day or the next depending on the time of day.My recent issue at Mom’s house, they sent the best service technician, “JOHNNY”⭐️⭐️⭐️⭐️🤩, great customer rapport, knowledgeable and efficient.🤗 I really like this service company, maybe you will too!:)

  • Review 15 (2024-11-15 - Rating: 5)

    Cape Fear installed my current HVAC unit 9 years ago. Theyve serviced it biannually and replaced the necessary components as needed and always honored the warranty. They are an honest and high quality business who believe in customer satisfaction. Id give them the strongest recommendation if youre looking for a new unit or just regular servicing.

  • Review 16 (2025-01-08 - Rating: 5)

    Professional staff. On time and the technician had me diagnosed in less than 2 minutes! He had the motor in hand and gas pack was fixed quickly. Highly recommend and 5 stars for the technician….

  • Review 17 (2024-10-30 - Rating: 5)

    I highly recommend these people. From the scheduling to our service visit, working with the good people at Cape Fear Air has been smooth and professional (yet a very friendly touch). James, who came to do our maintenance, did a great job. Even though he found one element that was faulty (about ready to fail), he did the research, and discovered the part was covered by manufacturer warranty (which I would never have known). It was a quick fix that probably saved me a ton of money, time, and hassle when the part eventually failed. James made sure it was done. That is service! Glad to have Cape Fear Air servicing our Heat-pump.

  • Review 18 (2024-12-18 - Rating: 5)

    This is an awesome company. the 2 electricians came to my home and were very professional, well mannered, commuted very well when I asked a question and responded with answers of a professional knowing their job. they knew their, task conditions and standard, as we would say in the military. I will definitely call them again for future jobs. Thank you.

  • Review 19 (2024-10-27 - Rating: 5)

    Our new unit broke down, they sent Philip out and he worked very hard to restore our service all day on a Saturday and was unable to do so, he contacted the manager Frank who came to our house at 7:00 on Saturday night and worked until 9:00 to fix the unit he did a great job and we were highly impressed! We have used Cape Fear for several years and would recommend them to anyone seeking air, plumbing or electrical services! Staff and techs are great, Good Company! Carlton and Linda Jones, Hope Mills, NC.

  • Review 20 (2024-10-24 - Rating: 5)

    We received multiple estimates from other companies to fully replace our air conditioning system, but Mr. Nance was by far the most honest, professional, and KNOWLEDGEABLE expert. The prices also cant be beat. Mr. Nance educated us and addressed our questions and concerns. He even cleared up some of the misinformation I received about my old system. He presented us with options and also helped us pick out a more energy efficient system. He had every box checked before I even asked. Cape Fear earned our business because of him.

  • Review 21 (2024-11-07 - Rating: 5)

    Outstanding service. Ive been using them consistently now for about 8 years. I highly recommend their maintenance plan. They come out and check my whole HVAC system and clean the units and drains twice a year. I love the report I get when they are done. I have never had any issues with any of the technicians that have showed up to my house.

  • Review 22 (2024-09-18 - Rating: 5)

    Cape Fear Air, Electrical & Plumbing has been taking care our heat pump needs for years. Chris (the technician has comes every 6 months) has been so nice to work with. He has a friendly and easy disposition. The office staff is pleasant to speak with. We are VERY satisfied with the service weve received from this business and would whole heartedly recommend them to anyone.

  • Review 23 (2024-09-19 - Rating: 5)

    James serviced our two units yesterday and got them ready for the winter. He was extremely thorough and efficient. He was very careful not to drag anything in the house and checked everything from the thermostat to the ductwork. I have used CAPE FEAR Heating And Air for many years and I’ve had great service from them.

  • Review 24 (2024-10-08 - Rating: 5)

    Great installation Crew! Tom, Tony, and Tori - The Triple Ts installed a new Trane for us. They arrived, discussed the work with us, got to work and stayed at it all day until done. Cleaned-up at end of day. No muss, no fuss, just fine professional work. CF Air should be proud to have team members like these!

  • Review 25 (2024-11-23 - Rating: 5)

    I had my Mini split AVAC installed by this company and they did a fantastic job. We had it now for over 2 years with no issues and it came with 3 complimentary service check up which was great! Johnny is the best service tech there. Very nice guy!!!

  • Review 26 (2024-10-25 - Rating: 5)

    I have been doing business with Cape fear Air electric and plumbing for many years. They have taken care of my heat and air systems on my residents and my rental properties. They come twice a year to service and keep everything running smoothly.. if you need someone dont hesitate to call them.

  • Review 27 (2024-12-06 - Rating: 5)

    Cape Fear Air, Electric and Plumbing never disappoints. Great customer service, great installs, fantastic products. Tom and Max recently installed a unit and their work was top notch.

  • Review 28 (2025-01-02 - Rating: 5)

    We have used Cape Fear Air Electric and Plumbing for many years. They are very professional, punctual, and knowledgeable! I highly recommend them!

  • Review 29 (2024-10-07 - Rating: 5)

    Cape Fear Air has been servicing my home since I purchased it. Scheduling is always easy and I can usually get the service times that will meet my needs! The service techs are always polite and answer questions if you have them. Would recommend getting g a service plan with them.

  • Review 30 (2024-11-01 - Rating: 5)

    For many years I used another AC service company. Their service kept going downhill until I finally had enough and switched to Cape Fear Air, Electric and Plumbing. I found about them when my old unit just could not go on and was costing more than it was worth. Cape Feat specializes in Trane AC units so I bought a new unit from them and discovered their annual service plan was better and at less cost than my old service company. I highly recommend Cape Fear due to their professional and highly trained personnel.

  • Review 31 (2024-10-23 - Rating: 5)

    Cape Fear Heating and Air repaired our heating and air conditioning units. They responded to our call with a few hours. They completed their work the next day - after ordering pairs. Our repairman was professional and knowledgeable.

  • Review 32 (2024-09-11 - Rating: 5)

    We are new customers for cape fear, and we had Johny came out to inspect our HVAC system. He was so informative and provided us a lot useful tips and recommendations. We are grateful to have him. Highly recommended!

  • Review 33 (2024-12-30 - Rating: 5)

    Used many places for my HVAC system over the years, but this has been the best experience with Cape Fear Air. Fast, courteous and professional.

  • Review 34 (2024-12-02 - Rating: 5)

    Showed up on time. Replaced entire electrical box quickly and got us back up and running with minimal delay. Entire staff was super helpful in scheduling us quickly, as we were running on a generator. Absolutely recommend.

  • Review 35 (2024-10-08 - Rating: 5)

    Had a great experience with Cape Fear Air. Tech came out within the time frame I was given. I told the tech Chris about my time crunch of having to pick upmy daughter and he was able to find the issue and fix it quickly while also being super friendly. Definitely recommend this company if you are needing an AC repair.

  • Review 36 (2024-08-22 - Rating: 5)

    After experiencing a bad situation with another air conditioning company, we contacted Cape Fear Air Electric Plumbing in Fayetteville NC. James was the technician that came out to check the AC system and he discovered what the other company failed to let us know. We ended up needing to purchase a new system and James scheduled us an expedited appointment with their Project Manager, Jeff. We met with Jeff and he did a full inspection of our system to include checking out the ductwork and vents make sure all repairs were included in the replacement, if needed. He took the time to explain all the options available with their company on acquiring a new system. Due to their professionalism we hired their company. The installers Rafael and Max were outstanding and very neat while completing the job. They even worked though hurricane Debby. Superb service, we highly recommended this company for all of your AC and heating needs!

  • Review 37 (2024-07-19 - Rating: 5)

    We have used Cape Fear Air, Electrical, & Plumbing for 20 years. We have never had a problem with them. They are dependable. The workers arrive on time. They are polite and knowledgeable. We have used the air, electrical and plumbing without a problem. They are a great company. I highly recommend this company.

  • Review 38 (2024-09-24 - Rating: 4)

    Philip came out to do my first check up on my new AC system. He was very thorough and knowledgeable. He did not mess around he went straight to work. I was very pleased with him. He was a very mannerable Young man

  • Review 39 (2024-12-03 - Rating: 5)

    Cape Fear Air, Electric & Plumbing has been my HVAC service company for many years. They have installed new systems twice, have replaced the ductwork once and have maintained the HVAC systems twice a year. They are not the cheapest company but they provide the best service and offer the most options that I have ever found. I can purchase a yearly maintenance contract so that, if there is a price increase for labor, I wont have to pay the increase. When I need a new unit, they offer a two year same as cash agreement through Wells Fargo. If I forget to call for my 6 month maintenance, someone from their office will call me. The service person who comes to our home is always professional and friendly. weve never had an issue with this company. I highly recommend them.

  • Review 40 (2024-09-19 - Rating: 5)

    Excellent company and I can not leave out our excellent technician . Cape Fear Heating and Air pulled us out of a messed up system from a warranty company and have our new system working 100% now. Cape Fear Heating and Air - Fayetteville, NC responded quickly and on time. The technician and office staff are always friendly and excellent worker.All things work together for the good.Thank you all for your services.

  • Review 41 (2024-08-03 - Rating: 5)

    We had a new unit installed several years ago. It has worked great with no issues. Cape fear air is consistent with the annual service calls and this year discovered a potential problem and fixed it before we even knew it was a problem. All covered under warranty. Great service, great product, excellent people

  • Review 42 (2024-12-28 - Rating: 5)

    Ive recently had a unit in stored. By Parker Haedin and Tori they did a great job they even took the time to show me how to use the new thermostat if anything ever happens to this unit Id like to have these three guys to come back out and look at it.

  • Review 43 (2024-10-31 - Rating: 5)

    Tony came almost immediately about my electrical problem. he had the part with him and was able to fix everything in a very short time. He was kind and pleasant and professional. I will use Cape Fear again for sure!

  • Review 44 (2024-10-31 - Rating: 5)

    Cape Fear Air is and always has been a very customer oriented company. Punctual, efficient and responds to emergencies after hours and weekends promptly to ensure your system keeps on running. Thank you for your excellent service!

  • Review 45 (2024-08-29 - Rating: 5)

    Cape Fear has been incredible. From their customer service to their knowledge of HVACs, we have had a great experience with them. We really feel protected if we ever have an issue with heating and air. Thank you for that peace of mind.

  • Review 46 (2024-08-09 - Rating: 5)

    Cape Fear Air installed a new unit for us last year and weve continued to use them for maintenance checks twice a year. Today Phillip was our technician and he was wonderful. He arrived on time and was thorough. He cleaned the clogged pipes and emailed photos of the visit to us. He was very kind and a pleasure to work with. We would highly recommend Cape Fear Air.

  • Review 47 (2024-06-21 - Rating: 5)

    After some bad experiences with other companies, we finally found a company that we were comfortable with. Weve been dealing with Cape Fear Heating & Air for over nine years. We always receive great service from them! The technician arrived promptly and communicated with us throughout the process. The staff is amazing and personable. A Completely satisfied customer who highly recommends this company!

  • Review 48 (2024-10-04 - Rating: 5)

    We have been using Cape Fear Heat and Air for 15 years including purchasing two units and annual maintenance. We find them to be professional, knowledgeable, and courteous. I do not hesitate to recommend them to others.

  • Review 49 (2024-11-14 - Rating: 5)

    We were extremely pleased with the installation of the heating system. Tom Corbin and his crew were very timely and professional; the work results speak for itself. Good Job

  • Review 50 (2024-07-27 - Rating: 5)

    Tom and Tony were great when they did our AC replacement install at my house on 8/26/24. They showed up on time, were very professional, stayed until all was finished and cleaned up (7:30 pm ). They put in new air filters, showed me how the new thermostat worked. Great job guys ! 👍👍

  • Review 51 (2024-09-13 - Rating: 5)

    We had to replace our Bonus room AC; weve been using Cape Fear Air for over 20 years. As usual, Cape Fear did their usual excellent work. Both Tom and Tony, the technicians, were professional and timely. I highly recommend Cape Fear Air; I have never been disappointed.

  • Review 52 (2024-10-17 - Rating: 5)

    I have used Cape Fear heating and Air and their installers Toriano Uzzell and Raphael Hernandez was super professional! They came in on time and finished the job fast while keeping a clean and safe work place. Thats a 5 star plus company!!

  • Review 53 (2024-09-24 - Rating: 5)

    I have had the pleasure to experience customer service at its finest. The individual, Johnny was a natural in making sure the customer, me, knew what was going on at all times. With his knowledge, customer service skills Im sure hes an absolute asset to Cape Fear Heating and Air.

  • Review 54 (2024-12-06 - Rating: 5)

    The repairman came a little earlier than scheduled. He was very meticulous in servicing our HVAC unit. Our appreciation for a job well done.

  • Review 55 (2024-09-02 - Rating: 5)

    The service tech, Mitchell (I believe is his name) was very respectful and professional. Took the time to explain what was found and how it needed to be handled. I have been very pleased with Cape Fear Air, Electric and Plumbing!!

  • Review 56 (2024-12-05 - Rating: 5)

    Technician was very professional and thorough in his work. Been a customer of Cape Fear Heating and Air for over 40 years. They are the best

  • Review 57 (2024-09-10 - Rating: 5)

    My husband and I have been doing business with Cape Fear Air and Heating for about 20 years. We have been very pleased with the services they provide, their caring attitude, the quality of work and the products they provide. I have and would highly recommend them.

  • Review 58 (2024-09-24 - Rating: 5)

    Tech was on time and courteous. Went to work quickly and was thorough. Cleaned up and gave an update on his findings. Everyone we’ve had from both the HVAC and electrical have been excellent.

  • Review 59 (2024-09-27 - Rating: 5)

    We recently had maintenance done to our air conditioning system. We have used Cape Fear Air for years and have always been pleased with their promptness, customer service, nice technicians and work quality. We highly recommend Cape Fear Air Conditioning.

  • Review 60 (2024-12-20 - Rating: 5)

    Cape Fear Air provide Professional services. Their technicians are knowledgeable, friendly, and respond in a timely manner. We highly recommend them.

  • Review 61 (2024-09-18 - Rating: 5)

    2nd review. We wanted to let everyone know that Phillip came to our house with such professionalism and respect to our property That it’s hard to find a reason to find another hearing and air company. You just can’t go wrong with this company and their employees. Thank you Phillip for your professionalism.1st review.l When I called for service, it started off great with Carolina. She was very informative about all the options I could have for becoming a new customer. I chose the best one for my unit since it was practically new and through her advice. So thanks for that Carolina. Juan was extremely thorough when servicing my AC unit. Very knowledgeable and kept me informed of what he found or didn’t find. I will request him in 6 months when my unit needs to be serviced for the fall.

  • Review 62 (2024-07-31 - Rating: 5)

    Harrison was very professional and very informative. He gave us good advice. He was straight to the point with solving the problem and fixed it in a timely manner. I would strongly tell my friends and family about Harrison and I definitely recommend Cape Fear Air, Electrical & Plumbing you guys are the best.

  • Review 63 (2024-10-18 - Rating: 5)

    Exceptional service. We were getting ready to set a HVAC service date, and Cape Fear Air, Electrical & Plumbing already had us on the list to call! Phillip was quick, courteous, and complete in his HVAC service. Thank You!

  • Review 64 (2024-09-24 - Rating: 5)

    Theres no business that I deal with that is truly 5-star worthy, but Cape Fear Air really takes all 5-stars. They have been trustworthy, timely, thorough and friendly (sorry, ran out of other t adjectives here).Ive had a serious refrigerant leak, a new HVAC installed, 2+ years of yearly maintenance and recently my blower motor deceased.My warranty covered the blower motor, and my awesome Tech even showed up earlier than expected. He was definitely our hero for the week! I really thought, (because Im jaded), that CF would charge me a couple of fees for the motor, or at least the service call. Nope, nada. Warranty 💯.I recommend CF Air to all of my neighbors and friends. They stand behind their warranty and have the best service in town. Im also a native who can list off 4 other HVAC companies that Ive dealt with over the years. CF is tops.

  • Review 65 (2024-11-04 - Rating: 5)

    Frank is amazing! He always does a great job and we have 100% confidence in him. He is very professional and knowledgable.

  • Review 66 (2024-12-23 - Rating: 5)

    Excellent service on my six month maintenance.Phillip and(sorry I forgot your name) were very informative on everything they did, unit under house and HVAC at back of house.checked out thermostat, return and pressure on vents . Very polite and answered all my questions.

  • Review 67 (2024-07-23 - Rating: 5)

    Had a new ac unit installed 2 years ago. Great service then. Just had a yearly maintenance cleaning/check. Tech showed up on time and was very thorough and efficient in checking the entire system. Highly recommend.

  • Review 68 (2024-09-04 - Rating: 5)

    The Technician was on time, inquired about issues with the HVAC system, answered questions and concerns to where I could understand. Took his time and performed his inspection, provided me with good feedback and recommendations to maintain the environment of my HVAC. I felt I got more service than what I paid.

  • Review 69 (2024-10-23 - Rating: 5)

    Cape Fear Air is an excellent company to do business with an organization that is engaged in the care and well being of their customers, they are very professional and take the time to complete their work in an excellent manner.Thank You Cape Fear Air!The Davis family

  • Review 70 (2024-10-17 - Rating: 5)

    Highly recommend! James appeared to be very thorough and knowledgeable. He arrived on time and was friendly and professional. I’m once again very pleased with the quality of work from Cape Fear!

  • Review 71 (2024-08-30 - Rating: 5)

    The gents arrived on time and proceeded to work. Hottest day of the week didnt stop them from removing old gaspack and installing new gaspack, wiring in new thermostat and clean up, ahead of schedule. Tom,Tony and Tori were knowledgeable and informative. I would not hesitate to call on Cape Fear Heating and Electric of Fayetteville again.

  • Review 72 (2024-08-06 - Rating: 5)

    The house that we bought had the HVAC installed by Cape Faer and I have been using them since buying the house to come out and do semi annual services on our units. This service includes checking the electronics in our systems, cleaning the system, and ensuring that it is operational and ready for the season. The technicians are ALWAYS professional and always explain everything both good and bad about my units in plain terms that I can understand. My semi annual service was done this past Friday and I could not be happier. The technician was on time, courteous, and very professional. I highly recommend Cape Fear if you are looking for professional servicing of your HVAC.

  • Review 73 (2024-10-18 - Rating: 5)

    Cape Fear Heating and Air technicians are very professional and thorough. Great service. I would highly recommend them to anyone looking for a good heating and ac company.

  • Review 74 (2024-07-09 - Rating: 5)

    We have used Cape Fear Air for a few years now. After using various companies in the area, Cape Fear Air is hands down my go-to company when it comes to AC/ Heat and electrical needs. The technicians are always very well informed and I have been able to get same day appointments more than once. Highly recommend!

  • Review 75 (2025-01-03 - Rating: 5)

    THANBKS TO TOM (LEADER) MAX AND TOM FOR THEIR TIMELY WORK INSTALING A NEW HEATING SYSTEM FOR US. VERY PROFESSIONAL AND ANSWERED SEVERL OF MY QUESTIONS. ALTHOUGH SUPER SENIORS OUR CONCERS CAME TO NOTHING.GREAT JOB GUYS

  • Review 76 (2024-07-22 - Rating: 5)

    Each and every time I call Cape Fear Air, Electrical and Plumbing I get top tier service and response! I’ve had breakers replaced, HVAC/Air Conditioning Unit Tune-Ups, and a water filtration system replaced by them; each person who’s come to my home is respectful and knowledgeable in their area (and if they didn’t know an answer, they got me one before they left). I trust my entire house with Cape Fear, and you should too!

  • Review 77 (2024-05-30 - Rating: 5)

    I recently had the pleasure of having James McKee from Cape Fear Air, Electrical & Plumbing come to fix and maintain my AC unit. James was extremely nice and respectful throughout the entire process. He did an excellent job cleaning my AC unit, making it look brand new. He also took the time to explain every single step to me, which I greatly appreciated. His professionalism and attention to detail were impressive. I highly recommend Cape Fear Air, Electrical & Plumbing for their outstanding service.

  • Review 78 (2024-07-12 - Rating: 5)

    Always do a great job and are very thorough. I have been using Cape Fear Air, Electrical & Plumbing for over 10 years and am very pleased with their service and staff. I highly recommend them!

  • Review 79 (2024-10-30 - Rating: 5)

    The installation of our new gas pack went seamlessly. The crew was on time, polite and professional. Tom, Tony, Tori and crew did a great job!

  • Review 80 (2024-07-05 - Rating: 5)

    The company installed two air conditioners over the years. This is a great firm to provide excellent services. Today technicians Tom and Tonny have installed the 2nd system. They spent the whole hot day to finish the job nicely and professionally. Thank you for you two’s hard work, especially in the hot summer day like today. I recommend this company and Tom and Tonny to everyone.

  • Review 81 (2024-11-14 - Rating: 5)

    I had a Mini Split system installed on 13 Nov. I called Cape Fear Air who made the entire process really easy and affordable. I scheduled the quote Jeff came out took the time to listen to what I wanted made suggestions on what they could do and provided me a timely quote on the work. When I was ready for the install they sent a team of two installers (Hardin and Parker) and Two Electricians (Keith and Tony). Before they began the installation they looked at the equipment, ask me to show them what I wanted and where I wanted it. And they went to work, if they ran into situations that deviated from the original plan they asked me before they continued. This was a very professional team the company sent out, they took care for my home both outside and inside, they spoke with respect, and they cleaned up everything after they finished. Before leaving they explained the system to me what they done, and how it works. Waited to see if I had any questions or concerns about what they had done. Excellent job! I’d recommend this team and company to anyone who needs air, electric or plumbing.

  • Review 82 (2024-11-05 - Rating: 5)

    The technician Chris came for a routine semi-annual maintenance checkup of our home HVAC. He was prompt, respectful, and thorough; also explained all his work.

  • Review 83 (2024-12-27 - Rating: 5)

    Ive continually received excellent service from Cape Fear Air, Electrical & Plumbing employees who are skilled, conscientious, and pleasant.👍

  • Review 84 (2024-07-08 - Rating: 5)

    Phillip was punctual, polite and professional. As hot as it was outside, he took his time to make sure everything was working properly. Also, I like working with a tried and true local business. Cape Fear Air, Electrical & Plumbing has always brought the best service!!!

  • Review 85 (2024-05-24 - Rating: 5)

    We had a package unit installed to replace an old split unit. The Cape Fear crew (Parker, Tony and Haedin) were fantastic. They ripped out all of the old ducts, the oil heater and AC in a day and a half. They had everything installed in another day and a half. They did 4 days work in 3 days! Amazing! Tony is an especially hard worker (usually working through most breaks and taking a short time for lunch). Keith had the wiring completed on Wednesday. He even helped us out with the breaker labels (at least we now know we have three 240 Volt outlets in the garage. Still in disbelief, I verified what breaker went to each outlet shortly after he left). What an amazing experience with Cape Fear Air, Electrical & Plumbing! The best part of the experience was that everything was left better than they found it. Everything was removed from the crawlspace even if it was an old rusted metal vent not in use when they got there. Fantastic experience!

  • Review 86 (2024-11-12 - Rating: 5)

    General Fall Maintenance call revealed a potential problem just with cold weather coming on.. Our technical Kevin B. did thorough check for warranties and best prices for part ... came and repaired within a day of part coming in... Also prompt and timely service, no waiting for hours and hours after scheduled time for technician to arrive

  • Review 87 (2024-09-09 - Rating: 5)

    The employees at Cape Fear Heat & Air are always on time and so polite. They explain everything to me if I have any questions. I would recommend this company to everyone!

  • Review 88 (2024-05-02 - Rating: 5)

    We switched companies about two years ago after Cape Fear Air started working on my business buildings AC units and did such a good job. The building owner had to change companies as the former company (that I also used to use at home) billed him for a service call when cameras showed that the tech was sleeping in the van the entire time. We had been with the other company for about 12 years with two services a year. We were shocked to see the extent of the service that is now done by Cape Fear in comparison to the former company and feel that we were fleeced by the other company as they were in and done in about 30-40 minutes. In fact our first AC unit only lasted 7 years under their care. Cape Fear takes well over an hour on the servicing and makes sure that the unit is running smoothly before leaving. They clean the coils with chemicals and check everything out. They remove the cover of the machine, and they put it all back together correctly (something that routinely did not happen with the other company). The service tech, James, showed up on time and knew what he was doing. He was polite and made sure my gate was closed and also that we were satisfied with his work. Normally they can get us in for our service call within 1-2 days too. We intend to stay with Cape Fear Air.

  • Review 89 (2024-11-22 - Rating: 5)

    Cape Fear is always prompt and professional. They do quality work and dont leave a mess behind. I have been using them for many years

  • Review 90 (2024-06-26 - Rating: 5)

    Every time they come to check out my system, they are thorough, and I really appreciate the fact that they put shoe covers on when they enter my home. The technicians are knowledgeable and keep my system running well. I would recommend them to anyone wanting good, affordable service.

  • Review 91 (2024-10-18 - Rating: 5)

    Cape Fear Air made replacing our second floor seamless. James, Eric, Tom and Max are very professional. We will use them again. Thank you!

  • Review 92 (2024-09-05 - Rating: 5)

    Phillip was very helpful on Tuesday and took his time answering my questions and educating me on my system. Cape Fear Air has some of the best prices around, beating out two other companies quotes on replacing my system.

  • Review 93 (2024-05-16 - Rating: 5)

    In 2020, we replaced our AC units through Cape Fear Air, Electrical, & Plumbing and theyve been our maintenance and service providers ever since. They are always professional, responsive, and have done a great job servicing our systems. From the initial project manager to the front office staff and each service technician, customer service has been top notch! We highly recommend!

  • Review 94 (2024-08-25 - Rating: 5)

    Tom and Tony were on time. Very knowledgeable and professional. My family and I really appreciate their service. Our home has never been this cool . Thanks alot

  • Review 95 (2024-06-28 - Rating: 5)

    “This is a letter of recommendation on behalf of Harry & Rio. Your technician was courteous, polite, and patient. He was superb! As a result, I will always be a customer of Cape Fear Air, Electrical & Plumbing.”Your company’s commitment to customer service is a model for your peers and unfailingly exemplifies your trade.”Thank you

  • Review 96 (2024-11-05 - Rating: 5)

    Tom + Max done an excellent job installing my new heatpump very difficult job to put new handler in the tide cabinet love new outside unit the way it was posions on the platform

  • Review 97 (2024-04-09 - Rating: 5)

    I called Cape Fear Air, Electrical and Plumbing, because my Central air was not working. I had two other companies come out and they both said nothing was wrong. When I called the office and told them what was going on with my system, they got me an appointment fairly quickly. The technician that came out took his time, went through the whole system. About an hour later came back with pictures of everything that was wrong. He then gave me a price to fix everything and also asked if I wanted to have them come out twice a year for maintenance. The whole job was done that day and for a lot less than I had expected. Everyone from the office to the technician was very polite, friendly and very professional. I will continue to use them and no one else. Im very happy and grateful for the service they provided. I would recommend them to everyone I know.

  • Review 98 (2024-07-29 - Rating: 5)

    Jeff from sales was prompt and professional and stayed in touch. He was very helpful throughout the process and follow up. On day of installation of our new system, Tom, Nate, Parker & Tony showed up on time and began work right away. They were all very knowledgeable and professional and did a fantastic job installing our new heat & air system. Our new system looks great, neat and professional. I would highly recommend these guys to anyone. Thanks cape fear gheat, air electric

  • Review 99 (2024-07-15 - Rating: 4)

    Philip came and serviced our unit for one of our two annual inspections. He did an excellent job and was very professional, despite the absolute torrential downpour of rain. He answered our questions very clearly and seemed very knowledgeable in his job.

  • Review 100 (2024-06-28 - Rating: 5)

    Frank came out to do my semiannual inspection on my two units . He was on time and prepared to do the job. He was through and did a great job. I will only use C ape Fear Heating and Air for all my service needs.

  • Review 101 (2024-12-17 - Rating: 4)

    I truly enjoyed working with Parker and Haedin they did a great job with putting up my new unit...thank you so much

  • Review 102 (2024-10-30 - Rating: 5)

    The service person was polite and professional. He quietly did his job. I was impressed with his work ethics.

  • Review 103 (2024-08-30 - Rating: 5)

    Had multiple different companies come out with incorrect diagnosis for my HVAC unit wasting money, Johnny with cape fear heating and air came out the next day and had it working in less than 5 minutes. Will be using Johnny going forward for all HVAC needs

  • Review 104 (2024-06-24 - Rating: 5)

    Tom and Tony did a wonderful job installing our new HVAC unit a week and a half ago and just in time for this heat wave! They were courteous, clean and quick! I would recommend both of them to install everyones units for them!

  • Review 105 (2024-11-07 - Rating: 5)

    I have been using Cape Fear Air, Electrical & Plumbing for all my HVAC needs since 2010. I trust and highly recommend them!

  • Review 106 (2024-03-19 - Rating: 5)

    Outstanding service! The appointment was scheduled at 8:00 am. Technician (Johnny) arrived at 7:58 am. He was very personable, professional and thorough. He took his time, explained what he did. He didnt rush off but took the time to answer my questions. I felt a genuine interest and concern for me. As a customer, what more could I want?! I highly recommend Cape Fear Air, Electrical & Plumbing!

  • Review 107 (2024-05-01 - Rating: 5)

    Had a new Goodman Gas Pack installed today! Best price and project manager, Eric, explained all of our options. Tom & Max did a great job with the installation. It rained part of the day but they continued to get the job done!

  • Review 108 (2024-10-14 - Rating: 5)

    Ive been with Cape Fear for about 10 years when they originally put my system in. Ive always been impressed with their technicians except one time a couple years ago. I now always request James and he is always friendly and professional and pays attention to details during his checks and explains things very well so that I am confident when he recommends something. He even remembered to make sure to check and clean my condensate pump system because Ive had issues with it in the past due to it needing to be cleaned regularly. I can see from the recent reviews that this company is once again providing the premier service that I have always been used to. Thanks Cape Fear and keep up the excellent work.

  • Review 109 (2024-08-26 - Rating: 5)

    Technician was very polite and courteous. He went out and beyond answering questions. I would like him to service my system in the future.

  • Review 110 (2024-03-28 - Rating: 5)

    The techs that installed my new system were very professional and polite. They cleaned up everything and replaced all that had to be moved for installation. Everyone did an awesome job from the person who quoted the price and explanations of the equipment to the techs doing the work. I would recommend Cape Fear heating electrical and plumbing to anyone. Again thanks for a job well done.

  • Review 111 (2023-12-17 - Rating: 5)

    Chris and Robert were great. My hot water heater of 3 years burst. The company that put it in did not take urgent action so I contacted Cape Fear Air, Electrical & Plumbing having had a good experience with some electrical work they did for me a couple of years back. Chris and Robert could not have been more patient or more professional in having the other company try and see that their installer did not install to code. The other company asked if they wanted them to fix it or have Cape Fear do it, and I entrusted Chris and Robert to do it and they did a phenomenal job. Cape Fear A, E, & P will be my go to from now on. Great job!! Much appreciated.

  • Review 112 (2024-07-23 - Rating: 5)

    Thank you Cape Fear Air for keeping my dual HVAC system clean and serviced during this HOT weather. The technician were very professional and knowledgeable. Great Job.

  • Review 113 (2024-08-22 - Rating: 5)

    Straightforward approach - technicians were well scheduled, permitted the job, and completed an extremely difficult upgrade in one business day so we were not out of power for more than one day. Would highly recommend.

  • Review 114 (2024-03-15 - Rating: 5)

    A few years ago we purchased a complete Heat Pump HVAC system from this company! It was a fantastic experience and a pleasure to work with them! They are professional , honest and upfront with pricing and what to expect. They have a wide range of prices, units and packages to select from. It is a huge expense and only you know what we can afford, but it is your homes system that keeps you warm/cool 365 days/year!! Depending upon your comfort desires, it may work 24/7! The installers and technicians are prompt, courteous, and respectful. They always clean up after themselves! We have yearly maintenance done, and the techs qualities remain consistent! You may, or may not, find a company with cheaper prices, but this company is reliable, professional, and trustworthy! I highly recommend them. Remember You get what you pay for!

  • Review 115 (2024-05-08 - Rating: 5)

    Caper fear heating has been servicing my AC/Heat unit for many years. Their service is top notch. Always on time, very professional, explain what they see when performing the service and keep me informed throughout the service. My unit is 15 years old but runs great thanks to their professionals keeping it tuned up. Would recommend them to anybody looking for fast, reliable, knowledgeable, service technicians.

  • Review 116 (2024-08-14 - Rating: 5)

    Phillip came out today to service air conditioning systems. Phillip was very professional, knowledgeable, and courteous. Very satisfied with service and Phillip.

  • Review 117 (2024-10-25 - Rating: 5)

    The Annual service on my Unit went without a hiccup. It was done professionally, quick and everything was cleaned up. Thank you!

  • Review 118 (2024-01-24 - Rating: 5)

    I had a fantastic experience with Cape Fear HVAC Service. Johnny was prompt, professional, and went above and beyond to ensure my HVAC system was in top-notch condition. From the initial assessment to the meticulous work he did, I was thoroughly impressed. He is knowledgeable, friendly, and took the time to explain everything. Not only did he address the issue efficiently, but he also provided valuable tips for maintenance. Quality of his work exceeded my expectations. I highly recommend Johnny for his expertise, reliability, and outstanding customer service.

  • Review 119 (2024-04-15 - Rating: 5)

    Last year my HVAC system was not working properly at all. My house was a new build with a standard Train HVAC system. After reaching out to a few different companies, I decided to go with Cape Fear. Im so glad I did! They came in, did a very thorough inspection, and made all the necessary repairs. They even made modifications to my system to make it more efficient and better quality. I paid for a follow-up service, which took place last week, and the customer service and professionalism was excellent. They stand by their word and value quality. Im really glad that I did business with them. I will do business with them for the rest of the time I live in the area.

  • Review 120 (2024-07-07 - Rating: 5)

    On 7/5/24 my new ac was installed by parker,tori,and haiden. thay did a very good job,answered all my questions,took great care while in the house,cleaned up after thay were done with the job.the three men were outstanding. THANK-YOU. BILL DOYLE

  • Review 121 (2024-07-25 - Rating: 5)

    We just had Tom and Tony work on replacing our HVAC system. We are so happy with the work! They were very professional and answered any questions we had.

  • Review 122 (2024-05-29 - Rating: 5)

    The team of Tom and Tony did a fantastic job for us today. Arrived on time and we were pleased with their work. They were pleasant and exhibited a get the job done attitude. Grateful to Cape Fear Heating and Air and Tom and Tony for their assistance to correct our problem.

  • Review 123 (2024-09-27 - Rating: 5)

    After months of our a/c unit not working Johnny was able to come to our house and gave us 2 options about what do. He was very professional and showed he that he really cared. I would use Cape Fear Air, Electrical and Plumbing again if I needed them. Thank you guys so much!!!

  • Review 124 (2024-06-19 - Rating: 5)

    My HVAC (Heating, Ventilation, and Air Conditioning) unit has been serviced by Cape Fear Air, Electrical and Plumbing for over 6 years, both my old HVAC unit and my new unit of 4 years. I subscribe to an annual service agreement (ESA) with them. I have an outstanding service tech-client relationship with Chris. He takes care of my unit personally for the semi-annual maintenance as well as any issues that may pop up. He knows about my unit and he knows my preferences when he comes out. Basically, he takes ownership of my unit. I appreciate that I dont get bounced around from one service-tech to another! As an example, my HVAC unit was running constantly without cycling on and off yesterday and cool air was no longer coming out. I called the main office about it in the morning. Chris came by in a couple hours in between his service-calls. He did some troubleshooting, identified the problem and swapped out a bad capacitor for a new one he kept stocked in his service van. He was gone and I was cool inside 30 minutes. Ive been with other HVAC companies in the past. Theres a reason why I stay with Cape Fear Air, Electrical and Plumbing now. I finally found satisfaction!

  • Review 125 (2024-12-04 - Rating: 5)

    Shout out to Cape Fear Heating/AC and their tech, John. He was on time, polite, knowledgeable and answered all my questions.

  • Review 126 (2024-01-20 - Rating: 5)

    I have been doing business with Cape Fear Air, Electric and Plumbing for sometime now.. There has been numerous technicians out to my house and they have all been great. However, this particular time I had a tech named Johnny. He came out for one of my semi annual services and did a tremendous job as like your other technicians. He noticed something different a duct coming from the outside into the unit which was bringing cold air in. I told him it’s been that way since the new installation of the unit like three years now. Well he recommended to cap it off in which I agreed because he showed me it was bringing close to 45degree of cold air inside. Well now since then I can tell a difference in the inside temp now because I’m not feeling that cold air draft as I was before always wondering where that cold air was coming from. Well with that said Johnny did an outstanding job, customer service skills were outstanding and most importantly he kept the customer(me) informed on what he was doing or what was wrong with it. You don’t get this out of many companies like this now a days. Johnny and Cape Fear Air, Electric and Plumbing again THANK YOU for the outstanding service! ⭐️⭐️⭐️⭐️⭐️

  • Review 127 (2024-05-03 - Rating: 5)

    Its never fun to need to call an HVAC company, but they came out quickly and installed a new unit for us within a week. The new unit is working perfectly and the whole team did a great job communicating with us. Tom and Tony did a great job installing the unit

  • Review 128 (2024-05-30 - Rating: 5)

    Tom and Tony did a fantastic job installing our A/C unit, they were very efficient, professional and exceptionally tidy. It was like they weren’t even here, unit is working great, ready for the heat this summer. Thank you Tom and Tony at Cape Fear Air !!!!!

  • Review 129 (2024-09-20 - Rating: 5)

    Just wanted to shout out to Parker, Haedin, and Tori. You guys knocked it out of the park. I had a new HVAC system, All new ductwork, and a dehumidifer installed. Great bunch of hard working guys!

  • Review 130 (2024-06-04 - Rating: 5)

    Tom and Tony spent a very long day removing old HVAC equipment, cleaning up, correcting some structural issues and then installing the new HVAC equipment. Despite the late hour when they finished, they removed all materials, trash and cleaned not just the work space but vacuumed the basement area and cleaned the restroom. They were very pleasant, easy to engage and tolerant of my frequent presence. As always, Cape Fear is highly recommended for any assistance you require!

  • Review 131 (2024-04-21 - Rating: 5)

    Cape Fear Heating and Air has been my go-to HVAC service provider for over a decade, and their exceptional service has never wavered. From routine maintenance to emergency repairs, they consistently go above and beyond to ensure my comfort and satisfaction. The technicians are not only skilled and knowledgeable but also courteous and professional. Their prompt response times and attention to detail are truly commendable. With Cape Fear Heating and Air, I have peace of mind knowing that my HVAC system is in capable hands. I highly recommend them to anyone needing top-notch heating and cooling services.

  • Review 132 (2023-10-30 - Rating: 5)

    Our seasonal service call went fast and efficient. Service Tech Bobby arrived earlier then expected and we were ready for him. After he checked everything out he filled me in on what was going on down under the house and things are looking good. It is comforting to know that we have the same company servicing the unit, that also installed the unit years ago. I highly recommend Cape Fear heating and air for their professionalism, quick response and making you feel like part of the family.

  • Review 133 (2024-09-24 - Rating: 5)

    Cape Fear always provides excellent service. They are budget friendly, are easy to schedule with and arrive on time.

  • Review 134 (2024-09-09 - Rating: 5)

    Called to get quote on a yearly contract for service on HVAC.Service was great from speaking to the lady on the phone to the tech coming to the house.

  • Review 135 (2023-12-06 - Rating: 5)

    I use this company for heating and air repairs, electrical issues and plumbing! All the guys are so professional and hard working. Today James fixed an issue with my heating system. He was able to research my warranty so I wouldnt have to pay so much. Happy times. Great service. Also Chris Kinlaw is very knowledgeable about heating and air issues, and Val has fixed my dripping faucets! Thanks to all the employees of Cape Fear Heating and Air, Electric, andPlumbing!

  • Review 136 (2024-07-17 - Rating: 5)

    My technician Mitchell was amazing. He saved our family for overheating and was quick and responsive. Definitely recommend and will use this company in the future.

  • Review 137 (2024-10-16 - Rating: 5)

    Techs arrive at the scheduled time. They are friendly and get right to work. I have used them for many years and am very satisfied.

  • Review 138 (2024-08-06 - Rating: 5)

    Phillip was very thorough this morning during his inspection and showed me pictures of the unit before and after the service - very polite young man.

  • Review 139 (2024-04-24 - Rating: 5)

    I called Cape Fear AC because I was having a condensation issue with my unit. Due to build up it would leave a smaller pool of water when the AC was running during the summer.Chris came and checked our unit and noticed that it had years of negligent build up from previous owners. Chris cleaned everything out and now Ive got regular maintenance scheduled.I had another company call it a write off and try to sell me a new unit instead of offering to clean. My unit runs much better than it did before. I look forward to further services from this company

  • Review 140 (2024-11-14 - Rating: 5)

    James showed up exactly when they said he was going to, did a thorough job, and was friendly and professional.

  • Review 141 (2024-05-01 - Rating: 5)

    Time and time again Cape Fear has given us great service for a good price. Johnny was very friendly and knowledgeable. We’ll definitely ask for him next time!

  • Review 142 (2024-09-24 - Rating: 5)

    The tech was on time and courteous. He did a thorough job tuning up my HVAC unit. Didnt leave any mess.

  • Review 143 (2024-12-17 - Rating: 5)

    Frank always provides great service. On time and worked quickly. Kept his shoes covered anytime in the house. A great company with great employees. That is why we keep going back to Cape Fear for our AC and Heating needs and have been doing this since 2006!

  • Review 144 (2024-05-07 - Rating: 4)

    Showed up early for appointment. Very polite and efficient from what I can tell- however, when they are done, they need to return HVAC settings to what they were when they arrived. My upstairs thermostat was set to auto when he came, and I didnt realize he reset it to fan (continuously running), which I didnt find out until bedtime- so it ran on full steam for over 10 hours when it wasnt needed.

  • Review 145 (2023-11-01 - Rating: 5)

    I couldnt have had a better experience working with Tim and Cape Fear on our new, upstairs HVAC. They were responsive in setting up the first calls, low pressure but helpful in follow-up, and fell in the mid pricepoint of all the companies we spoke with. The work itself was done quickly and clean up was great. Afterward, I didnt know about all the additional work--like inspections, rebates, etc.--that we needed to do. Cape Fear helped with all of that as well. Ill definitely be keeping them in mind for future work around the house.

  • Review 146 (2024-09-25 - Rating: 5)

    Service person arrived during scheduled time frame. He was able to quickly access the problem in a timely fashion. He replaced the faulty thermostat.

  • Review 147 (2023-10-31 - Rating: 5)

    We had a heat pump go out. Jeff Nance came and completed a thorough review of our options for a replacement, with the install scheduled quickly. This was not an easy install given the air handler was in a very tight space. Tom and Max worked all day and into the evening getting us squared away. Thank you for the quality work!

  • Review 148 (2024-04-23 - Rating: 5)

    Cape Fear Air Electrical & Plumbing has served my HVAC system for over five years. There service technicians are respectful of my home and property. They have always done an excellent job. They keep me informed and always ask if I have any concerns with the system. They have performed all the maintenance needs since installation. I would highly recommend them for your HVAC needs.

  • Review 149 (2024-09-06 - Rating: 5)

    Very professional, and knowledgeable HVAC company. Tom, Tony, and Tor were super helpful and respectful of my home.

  • Review 150 (2024-09-13 - Rating: 5)

    The service tech arrived on time. And was very informative as performed his job. Explaining everything to me and condition of my system. Thank you.

  • Review 151 (2024-04-25 - Rating: 5)

    Today Tom and Tony from Cape Fear Air change out my Heat Pump. They were very professional, they wore boot covers and placed tarps on our floors. After the job was finished they cleaned up and ask if we were happy with the service they provide.Have no fear call cape fear for you HVAC needs.

  • Review 152 (2024-07-26 - Rating: 5)

    Very happy with the quality of the electrical work I had done. Communication and reliability were great, which is more and more rare these days. Price seemed very fair.

  • Review 153 (2023-01-03 - Rating: 5)

    I had 8 different companies come and give me quotes to replace my Heat Pump. I settled on Cape Fear because I was impressed with the professionalism and knowledge of the salesman, Eric MacNeil, and the quote was the best value. When the crew arrived, they were very professional and extremely efficient. The removal of the old unit and installation was about 3 hours. Faustino, Tony, and Tom were excellent representatives for your company!!! Highly recommend this company. Just finished the virtual inspection with Parker and he is another professional who was quick and efficient.

  • Review 154 (2023-08-18 - Rating: 5)

    Cant tell you how impressed I was with the quick response from the entire Fayetteville team after having nothing but trouble from another local company. Kristen was great and made sure I had a project manager at my house in less than 2 hours. Eric was thorough, professional and personable - and responded quickly every time I reached out with questions. And the two techs - Tom and Max - were seriously detail oriented and worked through 1 1/2 days of miserable heat to make sure that everything was done right. Thank you all so much - I look forward to many years of great service!!! Happy to recommend Cape Fear!

  • Review 155 (2024-12-06 - Rating: 5)

    The technician was efficient and professional. I brought up a concern about one of the two units before he started and he check out my concern and said everything was good. The technician did not interrupt or bother the household as we had some other things going on at the time. Would recommend to anyone.

  • Review 156 (2024-06-04 - Rating: 5)

    Had a new Trane heat pump installed by Tom and Tony today. They arrived on time, were great with communication, installed the unit and new thermostat properly and did awesome job cleaning up. Would also say Eric, who sold us the unit was great no pressure sales person. Would recommend Cape Fear to anyone looking for HVAC help. This company has great service. I have lived here long enough to say that, there are a few if any, I would recommend. No regrets!

  • Review 157 (2024-11-06 - Rating: 5)

    Have built custom homes and remodeled many houses in the area and have relied in Robert Deese for my work (on my personal house as well). Great service, reliable, and dependable. I have and will continue to recommend them to everyone I know. Cant say enough about Robert Deese and his team!Just had Cape Fear install mini-splits in a garage project. Tom, Parker, and Tori were great to work with and stayed late to make sure the job was done and without issues. Thanks again guys!

  • Review 158 (2024-11-19 - Rating: 5)

    They did an excellent job on cleaning my equipment and checking everything. I really appreciate it and I’d recommend this company again.

  • Review 159 (2024-06-05 - Rating: 5)

    Tom and Tony installed a HVAC inside and out clean up very nicely and was very nice. I would highly recommend Cape Fear Air. Hard working men that get the job done professionally.

  • Review 160 (2023-08-15 - Rating: 5)

    I used Cape Fear in 2015 at my old house to replace and unit and have been using them for maintenance. Unfortunately, a unit needed to be replaced in my new house. We got 3 quotes just to be safe and no one was able to beat Cape Fear. Jeff the project manager did a good job at explaining all of our options. Tom and Max did the install today and worked really quick. Best HVAC company in the area. Also shout out to Frank who always explained everything when he comes to do the yearly maintenance on the systems.

  • Review 161 (2024-06-06 - Rating: 5)

    Johnny did a great job! He is extremely knowledgeable in his craft. He not only diagnosed the issue, but was able to walk me through why it was occurring. He definitely went the extra mile.

  • Review 162 (2024-09-11 - Rating: 5)

    Phillip who came to check on my system did a wonderful job and explained everything to me I am truly satisfied and would want him to service my system again

  • Review 163 (2024-02-06 - Rating: 5)

    Att: Mike MaxwellToday on Feb 5th 2024 a service technician arrived at my home.Mr.James Carney and what a gentleman he was respecting my home by putting on those foot sleeves and asking politely where the panels were.What I liked about James was his great sense of humor.I have two dogs and he thought they were great.The best part was when he never wasted any time doing what he is trained for.Mr .Maxwell you sir have some of the finest employees Ive met.Please say something to James because both my wife and myself had a wonderful experience with this mans commitment to his work.Im happy that Im in good hands with such a reputable company.The unit we purchased has been working fine.In fact we told one of our friends about your company and the great service we recieved.Thank you again for sending out James to work on my heat and ac panels to be reset!I look forward to seeing him again.Gary Stewart*

  • Review 164 (2024-01-12 - Rating: 5)

    Johnny was amazing! Very courteous, professional, and efficient. Very happy with our service and will recommend Johnny to friends and neighbors. As long as he is our tech we will continue to be Cape Fear Electrical & Plumbing customers. Thanks!!

  • Review 165 (2024-08-18 - Rating: 5)

    Bobby came by today and did Excellent work.I have multiple sclerosis. I have to have AC and Heat to keep me healthy.He was able to assist with not only our current services but with upgrades that would help me greatly. Most appreciated regarding services you render.Big Thanks to Bobby for keeping me safer.Thank youDeanna ShumakeI have loved working with this company rejuvenating and refreshing my childhood home. I was very lucky to reach Robin on the phone who has answered my many questions and helped me over and over again with these projects.I was able to get quick, timely, friendly service withHarrison - ElectricalChris - PlumbingJuan- HVAC Tech ServiceThe whole team worked together to get me back into my childhood home and make it safe and healthy again.Excellent service!!!1Theres no place like home!!!!Deanna

  • Review 166 (2024-03-08 - Rating: 5)

    I wanted to take a moment to express my sincere appreciation for the outstanding service your company has provided over the years. Since becoming a customer in 2008, I have consistently relied on your expertise to maintain and service my HVAC system.Your commitment to excellence is truly remarkable, and I have complete trust in your teams ability to handle any HVAC-related issue with professionalism and efficiency. Not only have you consistently delivered top-notch service, but your rates have remained economical, making it an easy decision to continue entrusting my HVAC needs to your company.Its clear that the dedication of your staff is unparalleled, and I must commend them for their hard work and dedication. Their expertise ensures that I can rely on my HVAC system year-round without any concerns.Once again, thank you for your unwavering commitment to customer satisfaction. Its businesses like yours that truly make a difference in the lives of your customers. Please convey my gratitude to your entire team for their exceptional service.Looking forward to many more years of partnership.Warm regards,

  • Review 167 (2024-05-27 - Rating: 5)

    Johnny came out quickly, diagnosed the problem and was able to get our air back on same day. Very polite and professional!Also helped connect thermostat to the WiFI!

  • Review 168 (2024-05-21 - Rating: 5)

    I had my HVAC system fully replaced and have been serviced by Cape Fear Air, Electrical & Plumbing for over 5 years now. They are always courteous, professional, and responsive to my needs.

  • Review 169 (2024-05-10 - Rating: 5)

    Kelvin was very quick to figure out our thermostat issue. Being a new home owner is stressful but he made it easy to get set up on a routine maintenance schedule to help prevent future issues. Thank you very much!!

  • Review 170 (2024-11-26 - Rating: 5)

    I recommend this company, very professional and I like the job they did with my air conditioning system.

  • Review 171 (2024-10-09 - Rating: 5)

    The team of Frank, James, and Tom worked until they were able to resolve the problem with our system. I appreciate their dedication!

  • Review 172 (2024-04-26 - Rating: 5)

    Having to replace 3 heating/cooling units and ducts is never something to look forward to but the Cape Fear AE&P crews made it a more pleasant task. All the guys from Tom and Tony working on the main floor to Faustino and Max in the upper level and Eddie with Jeyson doing the unit for the bonus room. They were all very careful to protect all floors and surfaces and all were efficient in their work. Haiden and Rafael kept busy keeping all areas clean as the work progressed and were constantly assisting as needed. We are very impressed with the quailty of their work and their friendly attitude. Cape fear AE&P-you can be very proud of a quality working crew. Thanks for a great job you guys!Sincerely, Larry and Celene

  • Review 173 (2024-11-12 - Rating: 5)

    The company was fantastic. Call the company had a very nice receptionist. Then the person came out the very next day to look at my air conditioning unit and had to give me some bad news, but Johnny was very respectful and very sweet. He then got me Sales representative to come out, Jeff, who was very helpful and very responsive and all of his information. The very next available slot, which was following the holiday the three gentlemen, Tony, Corbin and Max came out and installed the unit. They were extremely professional, Extremely polite , Efficient , knowledgeable and had my system up and running in no time. I would highly recommend Cape fear to anyone that needs a service, an install, any type of HVAC service. These guys were top-notch.!

  • Review 174 (2024-04-17 - Rating: 5)

    Cape Fear Air has been maintaining my heat pump twice a year for many years now. Its much easier to pay for maintenance than it is repairs. They make the unit look brand new and run at peak performance. Thank you!

  • Review 175 (2023-11-26 - Rating: 5)

    I have a small business building that needed a reliable HVAC system. Cape Fear came out, gave me an estimate and installed a mini-split system. It performs well, is quiet and I anticipate a decrease in the power consumption for the building.However, the best part is the professional installation of the system by a crew that took the time to make the piping and system components present an eye appealing image. This level of craftsmanship is hard to find and is greatly appreciated.

  • Review 176 (2023-10-16 - Rating: 5)

    Recently used Cape Fear when my HVAC was forming ice on the lines. They scheduled someone to come out less than 24 hours later. I was amazed by the quick appointment time! After that, I had them replace my 38 year old unit. They were all very responsive, polite, and professional. Kelvin, Max, & Tom were fantastic and got the job done quickly! They worked long hours and made sure everything was done thoroughly!

  • Review 177 (2024-04-11 - Rating: 5)

    Outstanding service! James just finished with our spring cleaning for our HVAC & Mini Split. The Tech explained to me about the service he performed today. He showed me how to utilize the settings between my heat & AC, which I had never used in the past. We purchased a new HVAC, Mini Split, and had new ductinstalled a year ago. Our experience with CFA, E&P, has been great! Thank you James, and thanks again CFA, E&P

  • Review 178 (2024-09-26 - Rating: 5)

    Easy to communicate with. Came out quickly for quote. Work was done promptly. Very happy with everything!

  • Review 179 (2024-09-09 - Rating: 5)

    The technician (Phillip) was very courteous, professional & explain ed everything that he checked out. Great technician who I would recommend & trust.

  • Review 180 (2024-08-29 - Rating: 5)

    Rodney really helped us out by performing a system check and identifying and solving the problem at 10 pm. A life saver during a very hot week!

  • Review 181 (2024-12-16 - Rating: 5)

    James was very prompt and efficient. He did his work and answered any questions that I had. I am very pleased with Cape Fear Air! Thank you!

  • Review 182 (2024-02-27 - Rating: 5)

    This is the best HVAC company Ive ever worked with! They have serviced my personal property and multiple investment properties over the years. From their techs to their sales team, they cant be beat. I needed a new HVAC with my most recent investment. Only one day after closing, they installed and tested the new HVAC. Then had the county inspect the day after. Because of their efforts I was able to get this property on the market 3 days after closing. This company radiates professionalism and service. I will only be choosing Cape Fear as my first option from this point forward. If you want great service with an affordable price, choose Cape Fear!

  • Review 183 (2024-03-25 - Rating: 5)

    Hands down the Best HVAC service experience ever. Our tech, Johnny, was extremely knowledgeable and very professional. Cape Fear has definitely earned a returning customer!

  • Review 184 (2023-12-23 - Rating: 5)

    Tom and Max provided excellent service on our heat pump installation. They took the time to show us how to use the new programmable thermostat. They were kind and patient. Top notch!

  • Review 185 (2024-06-12 - Rating: 5)

    It was a wonderful experience. I was prepared for a new set up and possible additional system. The tech informed me of the current issues with my existing units and stated no additional system should be needed. Great experience. Highly recommend

  • Review 186 (2023-11-10 - Rating: 5)

    Tom and Max, did a great job with the installation of our new heating system. They arrived on time, made sure we understood how to use the system and kept us updated on the installation. They also made sure to leave the area clean and clear of any trash from the installation.

  • Review 187 (2024-04-09 - Rating: 5)

    Tom and Tony did a fantastic job. Arrived on time. I had a complete HVAC unit removed which included the air handler/furnace in the basement and the compressor outside. They were on time, friendly, ensured that everything was cleaned up and in working order before leaving. I have used CFHA for almost 20 years and they have always done a fantastic job no matter the service.

  • Review 188 (2024-09-30 - Rating: 5)

    A big thank you to Cape Fear on their gas furnace installation yesterday . They arrived on time and were done in about 5 hours . Tom and Max did a wonderful job . I have a 20 year plus history with Cape Fear and I am extremely pleased with their service . Many thanks , Zack

  • Review 189 (2024-03-22 - Rating: 5)

    Cape Fear Air contacted me promptly and sent out an amazing Tech named Kelvin. He found the problem and had it fixed in no time. Also recommended some other services that will definitely save me money in the long run. Way to Go! Highly recommend Cape Fear Air, Electric, and Plumbing for all services. 10 out of 10!

  • Review 190 (2024-07-11 - Rating: 5)

    Excellent service and replacement of my old unit. And Tom and Tony did excellent job in explaining the new unit and clean up of the old unit with great communication.

  • Review 191 (2023-10-11 - Rating: 5)

    From the start the fella Robert that came by seemed thorough and honest. We needed to relocate my duct work for foundaiton work to take place. He told me it would be a half day getting it all out and a 2 day job to replace all the duct work including the main trunk for a 2.5 ton unit in a small crawlspace, to current code, which includes digging. Not only did they get to me within 2 business days, they started the work 2 business days after that! Already impressed!Guy showed up named Parker was friendly and filled me in on what theyd be doing the first day. Im kinda picky so i checked behind them and I have to say all the new boots were sealed very well. That gave me a lot of confidence in their work straight away. The guys worked late tonight (after 9 pm before they pulled out) on the 2nd day and the other guy Tom was even pleasant as I followed him around asking questions after a very long day. I know these guys are tired but Im thrilled to have the AC and heat back up and running.I would recommend Cape Fear Air to friends and family based on my experience.

  • Review 192 (2024-03-11 - Rating: 5)

    Johnny came out to service our HVAC unit and was amazing. He took the time to explain the necessary things that needed to be fixed and cleaned. I would recommend him to anyone that needs their HVAC system looked at and maintained.

  • Review 193 (2024-03-08 - Rating: 5)

    I was very pleased with your service. The Technician seemed to be motivated and self driven. He knew what he was doing and doing it well. I truly felt confortable with this indivisual being in our home. This man cares about his work ethics and a job well done. I also noticed when he had completed the job, everything was put back the way it was. Example of a true proffesional working for a great company.Thank You

  • Review 194 (2023-09-22 - Rating: 5)

    My son had Cape Fear replace my heating/AC system. Technicians JJ and Dennis did a excellent job. They went above and beyond by fixing a carbon monoxide problem discovered. They also made very nice filter tray for my system. I recommend this company, because their customer service, employees and work were very professional and competent.

  • Review 195 (2024-10-31 - Rating: 4)

    The tech did a thorough job. Service is great but their prices are steadily climbing.

  • Review 196 (2024-01-26 - Rating: 5)

    My husband and I had a Rheem Heat Pump/Rheem Air Handler installed at our home today. The installers (Tom, Parker, Hayden, and Juan) arrived at the time indicated and stayed until the unit was installed/tested. I would definitely refer Cape Fear Air-Electric-Plumbing to my family and friends. Very Professional from start to finish.

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