Thomas & Galbraith Heating, Cooling & Plumbing

Located in Fairfield, Ohio

Address: 9520 Le St Dr, Fairfield, OH 45014, United States

Phone: +1 513-914-2898

Rating: 4.7

Services

On-site services
Online estimates
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Assistive hearing loop
LGBTQ+ friendly
Appointment required
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-29 - Rating: 5)
So grateful for the team of professionals at Thomas & Galbraith. I have a new total HVAC system that is top of the line. It was a positive experience from beginning to finish from the manager, sales person to the knowledgeable installers. Thank you so much!

Review 2 (2024-12-19 - Rating: 5)
I had multiple service members come out to fix some of my plumbing issues, all were very professional and completed the all tasks in a timely manner. Not only that, but went they also the extra mile to make sure I got the lowest cost & assisted me in my insurance claims. They provided excellent service and were very responsive. 10/10 recommend.

Review 3 (2024-10-10 - Rating: 5)
Fair price for hot water tank. Extra careful of taking care of my property. Professional techs did great work. Very happy customer

Review 4 (2024-11-21 - Rating: 5)
All of the people we came in contact with during our new furnace experience were all on time, very professional, extremely knowledgeable and went above and beyond to ensure we were satisfied.The salesman,DJ made two trips and helped us so much. The installers explained everything as they went along and did not leave until they were sure we were satisfied and had no questions

Review 5 (2024-11-12 - Rating: 5)
There arent enough stars that I can give this place! Before I called them, I called a highly reputable, well known company to come out and give me an estimate for a new furnace. The guy didnt come or call. I decided I not to take a chance on them doing the work if they couldnt even make an estimate appointment. That same day I got a magazine in the mail with an ad for Thomas and Galbraith. I hadnt heard much about them but decided to get an estimate. The first guy that came to give me an estimate on the furnace, was so professional & so friendly, I almost couldnt believe it! He told me so much about my 22 year old furnace and how the new ones were so much more efficient, that I was sold. And then he turned around and gave me a HUGE DISCOUNT! I had the furnace installed today, and the guys that installed it were just as professional as the guy who first came. These 2 guys worked non stop from 8.30am until 6.45pm. They brought their own drinks... i couldnt even give them a bottle of water! They explained EVERYTHING IN DETAIL so I knew how everything worked. I also got an air purifier and humidifier. They cleaned up the area. And every single Rep from this company put shoe protectors on their shoes before they stepped on my carpet! Im getting the water heater & water softener installed tomorrow. And Ive never felt more comfortable about how things will go. TOP OF THE LINE PEOPLE, PRODUCTS AND SERVICE. AFFORDABLE PRICES & REGULAR MAINTENANCE CALLS. I WILL NEVER CALL ANYONE ELSE FOR HEATING, COOLING OR PLUMBING! Thank you Thomas and Galbraith!

Review 6 (2024-12-18 - Rating: 5)
Our furnace hadnt been working correctly for months. We called Thomas and Galbraith for an estimate on a replacement. They were able to give us a price, arrange financing, and schedule and complete the install within two days of our first call. The salesman and the installers were friendly, polite, and efficient. Highly recommend for HVAC work.

Review 7 (2024-11-05 - Rating: 5)
From the initial phone call to completion of the project, service was better than expected. The technicians working at my home were well educated in their field, clean in their work space and kept me up to date on timelines. I would absolutely recommend them and will be calling this company for needed service in the future.

Review 8 (2024-12-11 - Rating: 5)
Had a great experience with Joseph the technician he was very helpful, informative and got the job done quickly as well as professionally. I personally believe he deserves some recognition within the company known for its reliability. Will recommend to people I know.

Review 9 (2024-12-01 - Rating: 5)
Dustin was professional and very knowledgeable. He wasNice and friendly. The repair was done in a timely manner and any mess was cleared by him. So good to have someone who is trust worthy. Thank you

Review 10 (2024-09-30 - Rating: 5)
Jeff at Thomas and Galbraith came out on time, was friendly, courteous and aaked questions to better understand.my drain issues. It took him about 25 minutes to unclog the drain and make sure it was thoroughly unclogged. Before leaving, Jeff informed me of my 1 year warranty and that he would email my receipt and other pertinent information pertaining to the service performed. I was highly pleased with their serviceand wouldnt hesitate to use them again.

Review 11 (2024-11-05 - Rating: 5)
I recently had the pleasure of working with Chris Thomas as my sales representative while purchasing a Carrier Infinity Touch Complete HVAC unit. From start to finish, the experience was outstanding. Chris provided excellent guidance throughout the process, helping me negotiate a great price and ensuring a smooth and professional installation. His expertise and commitment to customer satisfaction truly stood out. I highly recommend Thomas Galbraith for heating and cooling needs—top-notch service and quality work!

Review 12 (2024-12-18 - Rating: 5)
I had water entering my basement through the floor drain due to a clogged main sewer line. My neighbor had a similar issue recently and highly recommended Thomas and Galbraith. Preston the technician got here within a couple hours of my call and expertly cleared the line for the promised charge of $99! Another technician is stopping by tomorrow to inspect the line with a camera at no additional charge. I will also gladly recommend them!

Review 13 (2024-12-01 - Rating: 5)
Alec was great at quickly diagnosing the problem and explaining what the solution was. He answered any questions I had and gave me good advice on how to prevent problems from coming up in the future. Great customer service, would recommend for anyone having HVAC issues.

Review 14 (2024-08-03 - Rating: 5)
I called a few contractors for a new AC including Chris M. He was super nice and extremely knowledgeable. He worked out a good deal on the Carrier I wanted. The two installers were very excellent, congenial and enjoyed answering questions. They tested the AC to ensure it was working optimally and made sure the condenser drained properly. They also did excellent work on the piping. And Chris sent in the warranty for me. I’m so glad I called Thomas & Galbraith! -Sharon B.

Review 15 (2024-12-20 - Rating: 5)
Corey Powell the Sewer Supervisor has gone above and beyond for us for this last job. He made a bad situation with our sewer feel not so bad with his friendliness and beyond professionalism. I wish we could get him for every job we have moving forward (although I also wish to never see him again haha no offense). This man deserves only praises and raises 🙌

Review 16 (2024-10-28 - Rating: 5)
Keith was great! Couldn’t be happier with his service. Fast, friendly, knowledgeable and thorough. Your heat going out right as the cold sets in is very scary, in less than 24 hours they had the issue resolved.

Review 17 (2024-08-31 - Rating: 5)
I submitted an appointment request online for a backed up kitchen sink. They called me back the next day (Sunday) to set up an appointment. They sent me a text with the appointment time slot. On the appointment day, I received an email and text when the tech was on his way with a link showing me where he was.The tech was professional and friendly. Answered any questions I had, talked me through what he was doing, and explained how the warranty worked. It was nice knowing that it was a flat fee (or free if they didnt resolve the issue) for the fix. I had a great experience with this company. Hopefully I wont need their services again but if I do, I wont hesitate to call them back.

Review 18 (2024-12-04 - Rating: 5)
Technician was tight on time and really impressed us with his outgoing personality. He showed my wife where and how to change our furnace air filter. We will continue to have our heating and air maintained by Thomas & Galbraith.

Review 19 (2024-09-23 - Rating: 5)
We needed an estimate right away for an inspection and this company was able to send someone out right away! We had someone come out for hvac and plumbing. When confirming the appointment, we received a photo of each professional and a brief description, it was a nice personal touch knowing who was entering your home (or home to be). Shortly after the appointment we received estimates thru email that offered several different options to choose from. We were very happy with the services we received and will be moving forward with this company after closing!

Review 20 (2024-09-22 - Rating: 5)
I recently had Thomas & Galbraith out for duct cleaning, dryer vent cleaning and to have annual maintenance done on my AC. They were prompt on their arrival time and were very professional and courteous. The services they provided were also very thorough. I could not have asked for better.

Review 21 (2024-08-22 - Rating: 5)
Chris M came to our house yesterday to help us with our HVAC replacement Project. He was very professional, knowledgeable and courteous. We had already reached out to couple of other companies and got some quotes. He patently worked with us for almost two hours and helped us with finalizing the project and provided the best price. There was a small confusion about the promotional pricing which he worked with us and got it clarified. Once again i would like to thank him for all the help and support.

Review 22 (2024-11-15 - Rating: 5)
Everything went great! He was in and out within the hour!The dishwasher and sink have been great since!!!Cant beat the availability and one-year warranty!Thank you so much!!!! (:

Review 23 (2025-01-03 - Rating: 5)
I am very impressed how quick, my problem was addressed. I got phone asking, for a time . The technician on time, explained what was needed, went to work, very detailed , very professional, just a nice guy...

Review 24 (2024-10-23 - Rating: 5)
This company stepped in after hours when our air compressor died before a big event we were hosting. They were so efficient, helpful, competitive with pricing that we signed a contract on the spot for our yearly HVAC care. Today we had our first furnace check and could not be more pleased - special shout-out to Trey for being on time, communicative, efficient, and super friendly.

Review 25 (2024-12-02 - Rating: 5)
Today I received excellent service on my heating system from Thomas & Galbraith Heating, Cooling & Plumbing. Their person, Mike, did an excellent job and I would recommend this company to anyone and everyone who needs trustworthy and skilled service.

Review 26 (2024-11-24 - Rating: 5)
Very courteous, very professional yet very affordable service. We had a partial blockage on our main sewer line, Jeff did an excellent job in cleaning it up and had great suggestions on how the problem can be permanently fixed with minimal digging on our yard.

Review 27 (2024-08-22 - Rating: 5)
I just had to compliment my technician Dustin G for a job well done. I have 2 diff AC systems in my condo unit, and he did a thoroughly professional review. He was on time, extremely professional and polite, and made sure that everything was working properly. I will be sure to request him personally on future jobs as part of my annual service contract.

Review 28 (2024-10-02 - Rating: 5)
Our tech was super detailed and very helpful with providing explanations behind the issues we were experiencing. He offered some immediate solutions as well as some recommendations for future preventions. Great experience with them all around.

Review 29 (2024-11-21 - Rating: 5)
The guys were great . You got our hot water back fast .Robbie was great . Explained every step of the process .The two guy team that put the water heater in was very efficient, cleaned up and worked great together. Thanks to everyone .

Review 30 (2024-08-05 - Rating: 5)
Dustin and his team were fantastic. They worked with me and made sure the issue was fixed. The T&G team did exceptional work. I signed up for the membership and will continue to request Dustin in the future!

Review 31 (2024-08-12 - Rating: 5)
Brian performed a very thorough inspection of all our plumbing fixtures and advised us on any recommended repairs. He also drained our water heater and assessed its health and longevity. He was as interested in educating me as he was on making sure everything worked properly. This is a service everyone should take advantage of.

Review 32 (2024-11-21 - Rating: 5)
Had a plumbing issue and were able to get it looked at the same day. Preston, who was very nice and very professional, was able to fix it right away. Very pleased with this company.

Review 33 (2024-08-29 - Rating: 5)
CJ from sales was super efficient with providing me the best options for my houses new HVAC system. The purchase came with extended parts/labor warranties and the financing was better than most cars loans. The crew installed and validated everything within a day and answered all the questions I had. 10/10

Review 34 (2023-10-06 - Rating: 5)
I recently bought a new in-house water filtration system thru Costco and these were my guys.A gentleman called and first visited for an estimate then less than a week later 2 of his colleagues were here to install. They were quiet, attentive to me yet focusing on the job. Friendly but not overly so.All 3 men were absolutely lovely to come into contact with.Thank you to the vendor; you are upstanding in your customer service as well as choice of products. They even put my rug back in place! How pretty too, how they hooked into already visible plumbing.( i have no young children here, this is a grandma house now! It was MY insistence it be like this in my utility room)Thank you for a job well done, i will definitely call again if i need plumbing help. I highly recommend this company.Julie

Review 35 (2024-07-11 - Rating: 5)
Kevin did a great job! He was very courteous and knowledgeable about his job. He unclogged our sink and checked everything to make sure it was okay. He looked at the pipes under the house as well as explain what I needed to know for the future. Their rates were very reasonable.I would recommend Thomas and Galbraith to anyone.

Review 36 (2024-10-10 - Rating: 5)
We had a clogged drain that was putting sewage into our utility sink in the basement. Thomas & Galbraith sent a plumber that same afternoon, unclogged our drain within a half hour at an incredible price. Highly recommend.

Review 37 (2024-09-25 - Rating: 5)
Sherald J. Today I had the pleasures of meeting Jake Garriga. He was nice kind and very knowledgeable. He explained everything to me in detail as I had gotten a very different quote from another company.He was very professional and explained everything without pressure. My friend recommended Thomas and Galbraith to me. I’m grateful.Thank you Jake.

Review 38 (2024-08-26 - Rating: 5)
My call was for a somewhat emergency and the person I spoke to was extremely cheerful and helpful getting me an appointment TODAY. The TECHNICIANS were courteous and repaired the problem carefully and cleanly. A satisfied client. Many thanks.

Review 39 (2024-11-06 - Rating: 5)
Service tech was knowledgeable, friendly and efficient. They were the second opinion on clearing our main drain line and resolved the issue in under 2 hours! Will ABSOLUTELY use them again!!

Review 40 (2024-10-05 - Rating: 5)
Very pleased with my experience with Thomas and Galbraith. Gary Hambrick came out on the same day to give quotes on a new HVAC system. He carefully explained my options to me and handled all of the paperwork. The installation team of Josh H. and Lunden O. Came out and did an excellent job. Would highly recommend!!

Review 41 (2024-11-29 - Rating: 5)
Very professional, very easy to work with and very friendly. They did an awesome job on all the installs that needed to happen. Very happy with the work they did.

Review 42 (2022-09-05 - Rating: 5)
Amazing experience from my first phone call to the end of the installation process. My comfort consultant, Joel, was great! Very knowledgeable and on the same page with me when it came to what I wanted in my new system. I was shocked I was quoted some top of the line Carrier equipment for less than other companies had quoted for mid-level equipment, and with far superior warranties as well. The install was so quick and clean! Couldn’t be happier with my new system, the features, and value I received.

Review 43 (2024-09-20 - Rating: 5)
Logan resolved our plumbing issue, answered all my questions about toilet installs, and provided some great advice on maintenance and product upgrades. Highly recommend him!

Review 44 (2024-10-08 - Rating: 5)
Chris Marrie came out and sold us a replacement furnace. We have had your services for over 30 years. He was very friendly and knowledgeable and answered all our questions. He ended up saving us some money.

Review 45 (2024-12-11 - Rating: 5)
House was inspected for a pending sale and the furnace needed to be looked at. Alex arrived on time and explained everything in detail. Will definitely use Thomas & Galbraith for my new home.

Review 46 (2024-08-02 - Rating: 5)
CJ did a great job of answering all my questions and presenting a number of options for a new furnace and AC so we could decide on the system that is right for us. The installers were neat and quick. We are very happy with our new system.

Review 47 (2024-07-31 - Rating: 5)
I had the pleasure of working with CJ Roszkowki in regards to having a new heat pump installed in my house recently. CJ was very punctual, polite, personable, proficient and professional! Being without AC for awhile and having to finance a whole new system kinda sucks but CJ made sure it was a smooth, quick and a stress-free experience. CJ was adamant to make sure all my questions were answered and all my needs were met! I would 100% recommend CJ to anyone who may need the services of Thomas and Galbraith. Also my installers were Steve and Danny and they did a fantastic job as well! Same as CJ, they checked off all the boxes for me that I’d want in someone who was working on my home! Great job to that whole team! I have zero hesitation recommending Thomas and Galbraith thanks to the great guys they have providing quality service! Y’all rock!

Review 48 (2024-09-19 - Rating: 5)
Jake Garriga, Josh Howe and Landon orth has been helpful, understanding of my situation and goals. Appreciate their service and the company! They were efficient, quiet, cleanly and very knowledgeable!

Review 49 (2024-09-18 - Rating: 5)
I had the pleasure of working with Chris Marrie from Thomas and Galbraith for a new HVAC System, and I cant recommend them highly enough. Unlike many other consultants I spoke with , Chris stood out for all the right reasons.He was incredibly knowledgeable, patient, and easy to deal with, never once trying to oversell or push unnecessary products like others did. Instead, Chris took the time to understand my needs and provided thorough, clear explanations for every step of the process. It was clear that they genuinely wanted to help, offering honest advice and options that made sense for my home and budget.If youre looking for an HVAC consultant who is professional, kind, and truly has your best interests at heart, I highly recommend Chris Marrie and Thomas and Galbraith.

Review 50 (2024-11-17 - Rating: 5)
Great experience. My technician Preston was very professional kind and mindful of my property. Took great care of my drain backup and answered all my questions!

Review 51 (2024-09-17 - Rating: 5)
Thomas and Galbreth were awesome from start to finish. Gary Hambrick guided us through the whole process of replacing our HVAC System. He provided us with a great quote, scheduled our installation, and quickly answered all the questions I had for him. The 3 gentlemen that came to install our system were also great. They arrived on time, finished early, and let out cleaner than when they arrived. I would highly recommend them to anyone.

Review 52 (2024-09-17 - Rating: 5)
Was very satisfied with the completion of the work. The technician did a great job and explained everything to me. Would definitely recommend Thomas and Galbraith to everyone.

Review 53 (2024-08-07 - Rating: 5)
Outstanding service, 5 star, Jeffrey was very polite, knowledgeableand answered all our questions. Problem was fixed in about 30 minutes . I would highly recommend this company for your plumbing needs.

Review 54 (2024-04-01 - Rating: 5)
Thomas & Galbraith responded quickly with my plumbing issue. Brandon was friendly and professional with all the details and answers to my many questions. His work is clean and thorough.

Review 55 (2024-07-23 - Rating: 4)
I had a plumbing situation over a weekend and Thomas & Galbraith was able to send someone quickly to help me with the issue. The Technician Joshua was professional and knows what he was doing. The problem area was small in size but he was very patient and was able to resolve the issue. Im giving one less star because their service charges are a bit high and they do not waive the service call charge when you hire them, like most other contractors do.

Review 56 (2024-12-12 - Rating: 5)
Alec Mackey, The technician was very professional and knowledgeable. He resolved the issue, efficiently and effectively! And provided great insight!

Review 57 (2024-11-02 - Rating: 5)
Update: 11/01/24We had Keith M. come out today to do our heat preventive maintenance, and he did a fantastic job. He was incredibly thorough and took the time to explain everything he was doing. Keith was not only professional and friendly, but he also went out of his way to greet our cat, which is always a huge plus in our book! It’s clear he takes pride in his work, and we appreciate the attention to detail he showed. Highly recommend him for any HVAC needs!—————————————Victor P came out to do our yearly PM for our AC unit. Super friendly and engaging, and even talked to our cat. Went over everything and how our system is running after the job was complete. Will definitely have them back for winter maintence.

Review 58 (2024-10-15 - Rating: 5)
Your plumbing service technician, Brian Fowler, was so helpful and explained everything in detail. He is a wonderful representative for your company. .Because of him, I will be using your company for all heating and plumbing repairs, replacements, and safety checks.

Review 59 (2024-11-21 - Rating: 5)
Technican Brandon is wonderful! His knowledge, and explanations with detail for everyrhing he does, and what needs done is top notch and very much appreciated!

Review 60 (2024-09-23 - Rating: 5)
Josh showed on time, with a clean uniform, and an ID that matched the text message I received. We talked over the issue and I was presented with four options for repair. Less than an hour later the problem was solved and the repair dust was all cleaned up.

Review 61 (2024-05-11 - Rating: 5)
Rarely do I write a review, but as well warranted in this case. My experience today with Thomas and Galbraith was one of the best and smoothest I have had dealing with home service. Great job on communication and prompt knowledgeable courteous service from Nathan K . He made short work of my sewer clog and had me running smoothly in no time!

Review 62 (2024-12-31 - Rating: 5)
Technician kyle Dawson From Thomas and Galbraith came out to my house and serviced my HVAC. He was friendly and courteous, very knowledgeable. Explained things in detail. Wanted to verify that everything was in good running order. He did a great job and highly recommend him.Keep up the great service!

Review 63 (2023-09-18 - Rating: 5)
My outdoor (in the garage) faucet has leaked for years, and has always been an aggravation because it is barely 4 inches from the ground. I’m not getting any younger and it was increasingly difficult for me to even turn it on and the leak was worse than ever. I called a different plumbing company first and was appalled at all the upfront charges so I canceled the appointment and called T&G. Dustincame out the next day and spent considerable time identifying the issues. Moving the faucet to be higher and therefore more accessible was not a simple matter. Dustin gave me an estimate of the leakage repair and we made an appointment for the repair. When he came out, he told me that he had done some research (over the weekend, no less) and proposed a few different ways to proceed, helped me figure out the best options. He proceeded to do the job at no additional cost than the original estimate. I highly recommend T&G for all your plumbing and HVAC needs. I‘ve been using them for many years, and they are top notch, and stand by their work and products. Dustin was amazing; patient, friendly and really went above and beyond to help!

Review 64 (2025-01-04 - Rating: 5)
Eric was a new tec on both of my properties I believe he did a good job thanks

Review 65 (2024-07-19 - Rating: 4)
A friend who is in sales had me sign up for Thomas and Galbraith to check my AC. I basically did it for her.However, this company and the technician Nick blew me away! Nick was thoroughly professional, and carefully checked out my system before declaring it healthy. All this being said, two problems came up the following week. First, Nick did not reset my smart thermostat. I called, and he walked me through resetting it. Second, he pulled out my filter part of the way, and left it. For these reasons, I’m changing the stars from 5 to 4.He emailed me the pictures he took. He even removed leaves.I will definitely b using this company again.

Review 66 (2023-10-16 - Rating: 5)
The sink in my bathroom had standing water, I called and was given a window between 2pm-4pm. He called about an hour before 2pm and showed up promptly as he said he would. He was respectful and kind and explained what he was going to do every step of the way. Thankfully he also left with the drain unclogged!! We’re now back to a functioning bathroom!

Review 67 (2024-11-13 - Rating: 5)
Don was very knowledgeable about the flow tech product. His team Zach and Alfonzo were very friendly and quick to finish. Thank you!

Review 68 (2024-06-13 - Rating: 5)
Drain Cleaning - SnakeLogan Jones was our Tech he was:On Time, Knowledgeable, Quick, Left Area Clean, Friendly and Professional. Awesomeness!!!

Review 69 (2024-12-06 - Rating: 5)
Fantastic and prompt service. Technicians were very knowledgeable and professional. Highly recommend!

Review 70 (2024-06-13 - Rating: 5)
Matthew was my technician. He was very friendly and knowledgeable of the job. He also took the time to explain and help me to understand the situation of my air conditioner not working. I would highly recommend Thomas & Galbraith.

Review 71 (2024-09-07 - Rating: 5)
Great service! Had someone come out on an emergency call. They were there within the hour. Upfront price. Issued was resolved within the visit

Review 72 (2024-10-17 - Rating: 5)
Very friendly, did a great job, very informative all the time letting me know what he was doing.

Review 73 (2024-08-19 - Rating: 5)
Matt did a great job providing us with options to that would solve our issues as well as competitive pricing. Would definitely call them again when I have AC issues

Review 74 (2025-01-07 - Rating: 5)
Excellent service. In and out. Inclement weather and still arrived within the time frame given.

Review 75 (2024-07-12 - Rating: 5)
Great experience with Thomas and Galbraith! Our plumbing technician, Dustin, was highly knowledgeable, professional, and kind. Excellent work done by the installers as well!

Review 76 (2023-09-26 - Rating: 5)
Had a very good experience with this company. Techs went above and beyond for the installation of the furnace. Prices were very fair and competitive. Process was very straight forward. Will use again in the future.

Review 77 (2024-07-16 - Rating: 5)
The service of all representatives were professional towards us and the servicemen (logan) was also professional, polite, did a great job and cleaned up after himself. Explained each step that he was taking while he was doing his job.

Review 78 (2024-10-22 - Rating: 5)
Kevin was friendly and respectful as well as knowledgeable. Worked fast and kept me informed as he was working.

Review 79 (2024-05-08 - Rating: 5)
They came out same day and were able to unclog my pipe within 30 mins. Very nice and polite. Great value as well for $93! Thanks T&G!

Review 80 (2024-05-09 - Rating: 5)
Excellent, professional, and thorough support. We have had a 2-visit service contract with Thomas & Galbraith for several years and it prevents this work from getting lost or overlooked. Very pleased. Our technician has been Jamal....who is excellent!

Review 81 (2024-06-07 - Rating: 5)
We have used Thomas and Galbraith a few times now and every time it has been a good experience. They have been friendly and knowledgeable. They have responded quickly and the work has been done correctly, honestly and with quality. I would 100% use them again and recommend them.

Review 82 (2024-05-02 - Rating: 5)
I had someone lined up to put in a gas line for our new stove but he cancelled the day of service. My new stove was set to be delivered in two days so I called Thomas & Galbraith. Brian came out that same day and gave me a quote that was cheaper than everybody else. Came early the day after to get it done. Did a great job, was super friendly and helpful.

Review 83 (2024-04-24 - Rating: 5)
My service tech was Brian and he was terrific. He analyzed the problem quickly knew exactly what he needed to do to solve it and hung in there until he got my drain flowing 100% clog free. He was very professional, totally honest and very careful to protect my home from any potential mess. When he got done my house was perfect. He left everything in perfect condition as if he hadn’t even been there. But he wasn’t only there, he got my drain totally unclogged! I highly recommend Thomas Galbraith because of what Brian was able to do for us!

Review 84 (2024-06-18 - Rating: 5)
Excellent! We had a new HVAC system installed in a home which previously did not have AC so The entire home required ductwork. They gave a professional evaluation, showed up ans scheduled and did exactly what they said they were going to do. They were professional and offered very competitive pricing for top service. Thank you for a great job!

Review 85 (2024-04-17 - Rating: 5)
All employees were friendly, professional. Had a better price than a competitor who quoted us also. The workers found a gas leak and notified us immediately, called a T&G Plumer in to assess the issue. The Competitor did not find the leak. The T& G employees, were thorough, quiet and neat. We barely knew they were here.

Review 86 (2024-09-24 - Rating: 5)
Requested an emergency service and they dispatched a professional within an hour. Preston came out and fixed the issue right away! Awesome service and will definitely recommend to others! Thanks again

Review 87 (2024-11-01 - Rating: 5)
Great service and experienced and professional staff. A very trust worthy company. I highly recommend Thomas and Galbraith.

Review 88 (2024-03-19 - Rating: 5)
Victor and Mike did a great job installing our water heater. When they were gone looked like nobody was ever here except we have a new water heater working great.

Review 89 (2024-05-09 - Rating: 5)
We signed up through Home Depot to get a quote for a mini-split HVAC system installed. JD called ahead, showed up on time, was super friendly, and was very honest.He gave options, but it never felt like he was selling anything. JD truly seemed interested in the customers interest/wants.Although our request snowballed into more than we were willing to commit to currently, JD definitely earned our trust and we will be calling Thomas & Galbraith for any of our future needs.100% recommend

Review 90 (2024-06-12 - Rating: 5)
Brandon Justice is very professional, personable, knowledgeable and thorough. He explained the entire process and reviewed all of the work that was done to verify my understanding and satisfaction with the work. He also performed a thorough clean-up of the work area upon completion of the job.

Review 91 (2024-05-08 - Rating: 5)
I reluctantly called this company for a second opinion after things didn’t sit right with me after talking to the homeowner insurance company. I was told that my refrigerant was dangerously low in my hvac system and needed to replace the unit. Alic from Thomas and Galbraith was awesome. He called about 40 minutes before arrival was convenient. He wore shoe covers and was very patient with me having two loud toddlers and a barking dog. My husband is usually the go to for this type of thing but he was working to Alic was really nice about explaining everything to me. He answered my many questions and was able to share some of his expert advice about next steps. I would highly recommend this company. They were so much more in depth with diagnostic testing than my insurance company that we are now able to make an informed decision. Highly recommend!

Review 92 (2024-07-03 - Rating: 5)
Cameron, Zach, and Phil replaced our hot water heater, water lines, main water valve, and pea trap for washer and stationary tub. They were polite, knowledgeable, answered any questions, explained everything they were doing. Great group of men.

Review 93 (2024-10-30 - Rating: 5)
Service was absolutely impeccable, very professional and very efficient. I would recommend this company to friends and family!

Review 94 (2025-01-02 - Rating: 5)
Great company! Need their best plumber ask for Dustin Smith!

Review 95 (2024-04-26 - Rating: 5)
Needed a second opinion for our water heater after a bad experience with another company. Called in for an appointment and they were able to send Dan E. out by 8 am the next day! He was super professional, very knowledgeable, and polite. He totally eased our mind in the situation. Definitely trusts his opinion and would use this company again!

Review 96 (2024-01-24 - Rating: 5)
I recently bought a home and wanted to have the furnace tuned up / checked for peace of mind throughout the years coldest months. Thomas & Galbraith made it easy to initiate a visit using their online system and prompt phone call follow-up to get my appointment on the calendar. Shawn Booker was dispatched for my appointment and did an outstanding job! He called to confirm my appointment, was able to arrive early, was incredibly friendly / knowledgeable, and took extra time to explain the results of the tune up / work performed and answer all my furnace and heating questions. I could not be happier with my experience and will be a returning customer (they have a membership that actually seems to be a great value that I plan to enroll in). Thank you Shawn and Thomas & Galbraith!

Review 97 (2025-01-02 - Rating: 5)
Bob was very thorough and knowledgeable. He did an excellent job doing the PM on our furnace. I highly recommend him.

Review 98 (2024-05-14 - Rating: 5)
We are extremely happy with the service we received from Robbie with Thomas Galbraith for our shower leak which was ruining our ceiling below and bedroom floor and bathroom floor. Robbie is upbeat, funny and very knowledgeable, he found the leak quickly and explained everything very well. He was able to return quickly and completed the work in a quick and professional manner. He was very patient with us, and never seemed annoyed with all of our questions. We had to call TG after another plumber did a poor job with diagnosing our leak. Can’t say enough good things, Thank you!

Review 99 (2024-12-20 - Rating: 5)
Two techs cleaned my ducts efficiently and left no mess at all. Always good service.

Review 100 (2023-11-06 - Rating: 5)
Helped me choose the system that fit my needs and were professional, punctual and helpful from start to finish. DJ is an amazing person and never forced anything on us and was easy to talk to. Gave us a great price and good warranty. 100% recommend them.

Review 101 (2024-05-14 - Rating: 5)
Kevin was very thorough explaining everything. He even proposed some future changes that might prevent my clogging issues. I really appreciated the 1/2 hour phone call prior to his arrival. It allowed me to go about my day better. I will definitely be using them for all my needs in the future.

Review 102 (2024-04-13 - Rating: 5)
Mike is fantastic. I want no other service person. He is very professional, accurate. He keeps me abreast on his arrival time. He respects my property and my home. He is neat and clean. If I have questions he answers them to my satisfaction. This company is great.

Review 103 (2024-01-13 - Rating: 5)
Their professionalism and clear and concise communication is really what keeps me subscribing to their routine servicing. Every technician I have interacted with has been very courteous, respectful of our home and very knowledgeable in servicing our A/C and furnace. They never try to up-sell me and that is really appreciated. Highly recommend.

Review 104 (2024-07-02 - Rating: 4)
Very nice technician, professional and kept my home clean. Prompt and good with communication. Helpful after the repair as well with follow up about billing.

Review 105 (2024-04-14 - Rating: 5)
We had a pipe start leaking in our basement today and we needed immediate service. Don showed up quickly and was able to fix the problem efficiently. He was kind and respectful! Thank you Don for your hard work and fixing our issue! We appreciate it!

Review 106 (2024-02-24 - Rating: 5)
I could not be more happy with Thomas and Galbraith! Our main sewer line started backing up yesterday afternoon and they were able to get someone out that night within a couple hours. Jeffrey came out and was incredible helpful and knowledgeable. We will definitely be using them for our plumbing needs in the future!

Review 107 (2023-10-09 - Rating: 5)
Outstanding Company. They arrived within the given window. Extremely professional and courteous employees. They did their work. Provided images of all the vents before they cleaned them. Excellent value. Had to call them for a completely different issue 3 days later and despite been a Sunday, they called me back with an agents availability pretty fast. Did not charge me the amount they have said for visiting only, as I was now a client and had an account with them (very honest) and did an exceptional work again. Will continue using them and will share with my friends. Very reliable, great quality company. A pleasure to do business with!

Review 108 (2024-03-13 - Rating: 5)
The proactive communication from this company is great! In addition to appointment confirmations, you get a call from the technician when he/she is 30 minutes away. You then get a text message with a photo and mini-bio of the technician as well as a link to track their progress en route to your home. After service is completed you immediately receive an email containing a copy of the receipt and photos of the components that were inspected/cleaned. Our heating and A/C technician, Dennis was knowledgeable, thorough, friendly and very competent. Then, when you look at the price for the A/C tune-up, you almost cant believe it can be so reasonable.

Review 109 (2024-12-10 - Rating: 5)
Smooth process and peace of mind with these guys! 10/10 Thank you all and HAPPY Holidays ✨ (Brandon, Cody, & 1 more)

Review 110 (2024-06-05 - Rating: 5)
Showed same day, fixed the issue with our ac unit and was able to get it all serviced in a quick time frame. Technician Brendan was great and would recommend him to anyone, thanks!

Review 111 (2024-05-21 - Rating: 5)
Alec was the man! Figured out the situation immediately and provided quick excellent service. Alec explained the process and details outstandingly. We really appreciate him and the work he did.

Review 112 (2024-01-28 - Rating: 5)
Overall, great experience with my new furnace and AC. Whats most notable is their customer service- I chatted with their online bot via their website after hours and left my phone number and asked for a call back.9 am the following morning, customer service called me. I was very impressed and it left me feeling like they truly care about their customers.Highly recommended for new equipment and I assume they would let be great if you had some type of issue with your existing furnace/AC and need help.

Review 113 (2024-07-07 - Rating: 5)
Prompt Saturday service, plumber was kind and efficient. Highly recommend! New sump pump installed less than 30 min for entire call.

Review 114 (2024-06-17 - Rating: 5)
Easy scheduling, prompt arrival, efficient in collecting the necessary data and information, and scheduling the install. Our technician Dave did a very professional job and we would recommend to others that have heating and cooling needs.

Review 115 (2024-05-06 - Rating: 5)
Did a very thorough job, took the time to check everything. Let me know what he was checking and gave all the results. Then gave recommendation for what needed done, no pressure. Felt comfortable and technician was very friendly and informative.

Review 116 (2024-08-18 - Rating: 5)
The people at Thomas and galbraith were very friendly .the installers Daniel and Chuck were amazing very friendly .and Daniel was very knowledgeable about everything that I had asked .he had a fast response at any question that I had .I was very satisfied .

Review 117 (2024-02-08 - Rating: 5)
Great experience on 2 separate occasions of pipes bursting in the cold winter. Very professional, transparent with pricing, and always responsive. Weve had good experiences with technicians Brandon and Matt. Will definitely continue to use this company for all our future plumbing needs.

Review 118 (2024-02-15 - Rating: 5)
Brian was wonderful! He was able to come sooner and let me know it. Once confirmed that the time change worked he was at my home promptly. He fixed every issue quickly and was kind and professional. Thank you again Brian, you’re great at what you do. Without you my family would be struggling. Need more people in this world like him. Highly recommend.

Review 119 (2024-09-13 - Rating: 5)
Very professional, friendly and most importantly clean!!! Would recommend Logan with Thomas&Galbraith to anyone that is looking for a smooth, affordable and prompt problem solving service!

Review 120 (2024-07-26 - Rating: 5)
CJ showed up quickly, was competent, professional, and had me and my family taken care of through honest consultation in less than an hour. Thank you CJ.

Review 121 (2024-01-25 - Rating: 5)
Technician Alec came early, solved my problem quickly and efficiently and gave me valuable tips for prolonging the life of my furnace while he was there. He is very knowledgeable, courteous and friendly. He even saw a fan speed setting that was incorrect and made the adjustment while he was there. Highly recommend Thomas and Galbraith and Alec. I called late last night with my issue, and they were there the next day at noon. They would have come at the time I called but I held them off until the next day. He had my problem diagnosed and repaired during my lunch hour and I was able to return to work on time.

Review 122 (2024-05-10 - Rating: 5)
We had Thomas & Galbraith come out for a second opinion on our HVAC. The original company gave us a quote of almost $4500.Keith from T&G came out & was amazing! After his inspection he determined that a part that we were told needed to be replaced ($3500) actually didn’t have anything wrong with it. Keith took care of the repairs that we did need & was great throughout the entire process. Very informative & took many pictures to show everything that he discovered & fixed.I have since recommended Thomas & Galbraith to 2 of my coworkers who are in need of HVAC & plumbing repairs in their home. The entire team from the moment I called them were terrific.

Review 123 (2024-11-05 - Rating: 5)
Always professional and courteus. They arrive on time and keep you informed about the service.

Review 124 (2024-06-07 - Rating: 5)
Thomas and Galbraith has been my heating cooling and plumbing contractor for over 10 years. The staff is always professional and the work is exemplary. I would not hire any other contractor for my mechanical household needs.

Review 125 (2024-12-19 - Rating: 5)
The tech was on time and went right to work. Very professional and cleared drain within 35 minutes or so.

Review 126 (2023-11-28 - Rating: 5)
Thomas & Galbraith cleared our bathroom sink drain. They are very professional and did a great job. They kept me informed about my appointment, called me before they arrived, and arrived on time as promised. They came twice, the first time the snake was not long enough since our drain clogging was pretty deep. The tech left w/o charging me. They came back the second time and cleared my drain. The charge is still for one clearing, $93 with their special, a good value. This is the best plumber I have used so far. I will continue to use them.

Review 127 (2024-02-14 - Rating: 5)
Perfect service call beginning to the end. Prompt, courteous and did not do a rush job. Good communicator and good attitude. Before leaving, he reported that everything was OK……then asked if I had any questions. He took time to answer them..(Also, he put “footies” over his shoes without being asked to do so. That’s important to me.)

Review 128 (2023-10-03 - Rating: 5)
From scheduling convenience and follow-through to fixing my homes drain problem, my plumbing experience with Thomas & Galbraith was handled in a friendly, timely, and professional manner. The technician, Jeff Z., did a fantastic job! He was thorough and focused on getting the job done correctly. He explained what he was doing throughout the process and said that he would check back the following week to make sure my drain was in good working order. I truly appreciate the care that he took, and would highly recommend Thomas & Galbraiths services.

Review 129 (2024-02-27 - Rating: 4)
T&G was the only company that had emergency hours. I Greatly appreciated this!They fixed my problem. However, they sent a new guy on the first day..... He was not able to fix the problem, So another guy came out two days later. Unfortunately, I think that if a seasoned tech from T&G came out the first day, he would have fixed the problem immediately.This is why I gave four stars, instead of five.Would I recommend the company... Yes.

Review 130 (2023-12-06 - Rating: 5)
Your service tech Kevin Walters did a great job. Very professional very thorough the man was sweating before he was done and he never let up! I would definitely use you guys again as a matter of fact Ill be calling you tomorrow to service my furnace due to Kevins great service and you guys prompt response thank you very much and I will recommend you to anyone.

Review 131 (2024-01-26 - Rating: 5)
We had a great experience with Thomas &Galbraith. From the initial phone call to follow-up after service, it was top-rate. Our plumbing issue was fixed, priced as quoted and very reasonable. We give them a 10 out of 10!

Review 132 (2024-03-22 - Rating: 5)
This is the 3rd or 4th time we have had Thomas & Galbraith come over the past several years for little plumbing issues and the guys have done a fantastic job every time. They are honest, helpful and not out to nickel and dime you for everything. Thanks to Nathan and Chase for taking care of our issues today!

Review 133 (2024-01-12 - Rating: 5)
Thomas Galbraith plumbing is awesome. The technician called and told me exactly when he would be here. He was very polite and knowledgeable and got the job done in no time at all.. and all for the exact price I was quoted. No surprises. I highly recommend this company and they will be my go to for any future needs.

Review 134 (2024-04-15 - Rating: 5)
Great, prompt service. Our tech Alec Mackey was very professional, knowledgeable and helpful. He walked me through the diagnostic and didnt nickle and dime us on the service. I highly recommend using them again.

Review 135 (2025-01-02 - Rating: 5)
Service was on time and very friendly. Did well explaining everything

Review 136 (2024-08-06 - Rating: 5)
Absolutely fantastic!! The best price we were able to find, they came out fast and got it solved, 10/10!!

Review 137 (2023-12-08 - Rating: 5)
Alec, the tech, was friendly, informative, honest and even apologized for saying system was unsafe. Brian, salesman, was polite and professional. Eric and Mike, installers, were professional, efficient, and helpful, they installed in just a couple of hours despite having trouble getting old system out and they showed me all I needed to know or asked about. Financial options gave us a quick response and made the whole process painless. Would highly recommend to anyone and everyone!

Review 138 (2023-12-30 - Rating: 5)
T&G was great to work with. They got there same day which I don’t expect is every time but I was grateful they did today. The call into the office was a good experience and then the text telling me who my tech was, a little about them, and that they were on their way was great too. The tech was thorough, patient, knowledgeable, and professional. I’ll call T&G first from now on.

Review 139 (2024-02-13 - Rating: 5)
Sean was absolutely amazing, and taught me more about my unit in 10 minutes than Ive ever been told in my life! The other major thing was Ive been told by other technicians the unit is old and may need replacing, which has been pretty stressful. They said it was fine for now, but old, and Ive been told several times about new units and their prices, and theyre all about 9 grand. Sean actually showed me a bunch of info about the unit, and its doing really well but just needed a new part. Not a replacement!! He replaced the part and then showed me another part thats ok, but might also need replacement, and I could actually see how it had some scorching on it. That is SUCH a difference in tone and expense, and was unbelievably helpful. I know if it does go out, Sean will be super honest about it because he did not pressure me to get a new one once. I definitely want him from now on, because of his honesty and transparency.

Review 140 (2023-12-01 - Rating: 5)
Sadly I was not happy with my installation. I was going to have another toilet replaced but now will use someone else. No one from the company followed up with me. 12/1/2023 I was contacted by Adam who handled this situation in a very polite and professional manner. Everything is resolved so I have upgraded this review to 5 stars!

Review 141 (2024-01-11 - Rating: 5)
Everyone I have been in contact with at T&G have been courteous, professional and responsive. They all seem to work very hard and truly have customers interest at heart. It is my experience the what you see is what you get with Thomas and Galbraith….. and what you see is pretty good. Thanks Josh, Joe, Nathan and the folks in the office!

Review 142 (2024-11-08 - Rating: 5)
Service tech was very courteous, on time and very knowledgeable. Will use Thomas and Galbraith for service needs i n the future

Review 143 (2023-11-29 - Rating: 5)
Thomas & Galbraith service was excellent start to finish. Victor Pratt, our tech was polite and professional. He explained what he would do first, performed the service and gave a review upon completion. Questions were answered patiently with as much detail as was requested. Did I say we were impressed?We used another company at a different location in the past. Considering making a switch!

Review 144 (2024-02-29 - Rating: 5)
Had an issue with the connection for a new water softener because of our house being very old. Brian came out and not only presented us with reasonable options, but also inspected every plumbing connection in the house. We have been very grateful for his guidance and were convinced to sign up for a membership! I know we’ll be taken care of by Thomas and Galbraith. Thank you!

Review 145 (2024-11-25 - Rating: 5)
Very professional, gets the job done. Good value. Would use again if needed.

Review 146 (2023-09-19 - Rating: 5)
Had an early morning kitchen plumbing issue prior to leaving for work. Made an appointment request online and was called by a representative within 30 minutes. A same-day appointment was made and they had me up and running again within a few hours.My technician Brian was respectful, kind and knowledgeable. He ran me through all of repair options, including the cost of each. He was thorough enough to educate me on several aspects of my home’s plumbing while I had his attention. I cannot say enough good things about my experience today!

Review 147 (2025-01-08 - Rating: 5)
Your techs have been great and the response fantastic. Thx

Review 148 (2024-05-13 - Rating: 5)
Home consultant, Chris Marrie, was very thorough, professional, and knowledgeable. This was the second company I had out for a consultation. By the time my consultation ended there was no doubt in my mind that I was going with Thomas & Galbraith. Excellent service, professional, and better pricing!

Review 149 (2024-12-07 - Rating: 5)
Always the Best Experience. Professional Expertise and a Focus on Customer Service.

Review 150 (2024-11-07 - Rating: 5)
Mike did a fantastic job and was very thorough. Excellent experience!

Review 151 (2024-02-07 - Rating: 5)
The Tech was very knowledgeable and he kept me informed throughout the entire process. He fixed the leak that we had and cleaned up all the dust and particles that fell to the floor. I am very appreciative of his services.

Review 152 (2024-05-17 - Rating: 5)
Called to have our bathroom sink snaked out. $93 or free was their guarantee. Clayton was our tech and he did a wonderful job. Got our drain working perfectly, put everything back together perfectly, and was very professional. Even gave us some estimates and advice on some other things in our home. 10/10 WOULD RECOMMEND! I really like the fact that this company sends you a photo and a bit of a personal background of their techs so you know who to expect at your door. Nice work, T&G.

Review 153 (2024-03-20 - Rating: 5)
It’s always unfortunate to have plumbing issues, but I called Thomas & Galbraith thinking I had a drain clog that needed removed. They let me know it would be $93 to clear the clog or free if they could not clear the clog. Jeffrey and Joe were able to come out the same day and diagnose the issue for me. They were both super professional, courteous, and respectful of my home, property, and myself. They were able to determine that roots had gotten into some pipes and not a normal clog that can be cleared a normal way, so I was not charged and truly did not pay one cent. They did provide me with detailed information to address the actual issue. While not the most fun situation I would recommend Thomas & Galbraith , at least for Jeffrey & Joe for sure, thank you!!

Review 154 (2024-02-01 - Rating: 5)
Joshua Klotz came to look at our plumbing issue. He was very detail oriented, took his time in diagnosing the problem, explained it very well, informative, and was all around professional. Im very happy we chose you all based on Google reviews alone. Id recommend using Thomas & Galbraith to anyone with plumbing, heating, and/or cooling needs. Thank you so much.

Review 155 (2024-04-19 - Rating: 4)
Nathan arrived within an hour of the appointment time. There was a bit of confusion since I had spoken with another technician. Turns out they were both reassigned, yet Nathan found our driveway easily.Nathan worked quickly to clear our drain, and gave us tips to prevent or delay this happening in the future.

Review 156 (2024-04-08 - Rating: 5)
I recently had my A/C cleaned and serviced. The technician was very nice to work with. He left info on becoming a member of their plan but no pressure! Loved dealing with him!

Review 157 (2024-05-10 - Rating: 5)
Terry always is very thorough and explains everything he does on my air-conditioner & furnance. Also he is knowledgeable on any questions I may have. He takes his time to explain it to me, I never feel rushed. He takes his work seriously, he wants to do it right and make his customer happy. I also like it when he gives me tips on my air conditioner and furnance to keep it running at its best.Thank You Terry for always doing a great job and knowing that I can always trust you ...

Review 158 (2024-04-29 - Rating: 5)
Very satisfied with the all around process. Our technician Steven was awesome from beginning to end. very informative on the process to get our main valve changed out. And did a great job!

Review 159 (2023-12-04 - Rating: 5)
Excellent service and great price! The team was able to get someone out quickly to clear my drain for more than 4x less than a previous quote I received. The technician was prompt, friendly, and knowledgeable.

Review 160 (2024-02-04 - Rating: 5)
I contacted Thomas and Galbraith for after my hot water heater pressure valve began leaking and to also repair a leak in my basement ceiling. Thomas and Galbraith quickly contacted me within the next business hour, scheduling the service call.When the technician (Matt Smith) was close, he communicated his status and time of arrival with complete transparency. Upon arrival he was very professional and quickly diagnosed and repaired the discrepancy on the heater.The leak over the ceiling was a little more challenging based solely on access, but he was also able to find the root cause and began the repair process. Due to access challenges, it was a little more complex than he had thought, but his professionalism was at the forefront, again providing the repair in a thorough manner.I am very pleased with Thomas and Galbraith and will continue using them in the future. The pricing is fair and the quality of service is top notch.