Roto-Rooter Plumbing & Water Cleanup
Located in Fairfield, California
Address: 1111 Western St ste c, Fairfield, CA 94533, United States
Phone: +1 707-224-2433
Rating: 4.4
Services
- On-site services
- Repair services
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water jet cutting service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-17 - Rating: 5)
Thank you for a quick response and timely repair of our water line. The service technicians were very knowledgeable and did a great job. They were very respectful of our home and made sure to not bring dirt into the house. We had you do a similar repair 24 years ago and we are happy we called you again! -
Review 2 (2024-10-29 - Rating: 5)
We had a clog in our main sewer drain line on a Sunday morning (of course...). I was able to schedule with Roto Rooter very quickly. Zack, our technician arrived very quickly. I cannot say enough about his efficiency, courtesy and professionalism. Simply put, his service exceeded our expectation. Roto Rooter will be my first call the next time I have an emergency plumbing issue and I will be hoping that Zack is the one who arrives. -
Review 3 (2024-10-02 - Rating: 4)
Roto-Rooter Fairfield: From Frustration to Resolution Thanks to DougMy experience with Roto-Rooter Fairfield started negatively. Technician Jelino was unprepared, misleading, and incompetent, leaving me with unresolved issues and a hefty bill for services not rendered. He failed to perform the hydro jetting I scheduled, wasting an hour on ineffective work, and then tried to upsell me on snake service. His camera inspection was equally inadequate, with further misleading claims and incomplete results.To make matters worse, my initial attempts to complain to the company were met with indifference. However, things took a positive turn when supervisor Doug contacted me. He was incredibly understanding and apologetic, taking full ownership of Jelinos mistakes. Doug not only offered a full refund for the 1 hour of service and a discounted the camera inspection work. His commitment to customer satisfaction and his willingness to go above and beyond to rectify the situation truly saved the day.While my initial experience was extremely negative, Dougs professionalism and dedication ultimately restored my faith in Roto-Rooter Fairfield. If you encounter issues, I highly recommend asking to speak with Doug directly. -
Review 4 (2024-06-26 - Rating: 5)
Noah was the plumbing technician and he was very thorough checking all possibilities to our problem. He came to our facility quickly and diagnosed our problem in a timely and efficient manner. He was very professional and knowledgeable. I would recommend Roto Rooter for great service. -
Review 5 (2024-06-22 - Rating: 5)
Noah came within 30 minutes. He was efficient, polite, and knowledgeable. I asked him to try not to damage my shingle siding and he went out of his way to protect them. -
Review 6 (2024-04-06 - Rating: 5)
Yesterday I had a main line drain blockage that caused 3 inches of disgusting water flood my downstairs bathroom when my daughter took a shower. As soon as we got the water to stop I called Roto Rooter who sent Eddy out within 20 minutes. He was very knowledgeable, friendly and obviously knew his job very well. He explained every step of the way, cleared the line quickly. He proceeded to drop a camera down the line to show me the condition of the line in both directions out to the street and into the house to the toilet. The problem was identified and it might be a more simple fix than I have been told for years. I am very grateful that I went with Roto Rooter. Ive had to have this line cleared 5 times in 17 years by other companies and this experience told me more in one visit than the previous ones combined. Thank you Eddy and Roto Rooter! -
Review 7 (2024-09-17 - Rating: 5)
Peter was “Johnny on the spot”‘today with quick and efficient service. Thanks for sending him over to fix our problems. -
Review 8 (2023-10-09 - Rating: 4)
Service was good and job completed for a change out of a connector. But $335 gave 4 star instead of 5 because it was a relatively small part to replace and easily accessible and I just think that was a lot for the replacement of a small part. And I even purchased the part myself. But Jaylon was professional and courteous and completed the job and didn’t make a mess. -
Review 9 (2024-05-31 - Rating: 5)
Peter was efficient and knowledgeable as well as courteous. What a great hire Roto Rooter. I will request him for future needs. -
Review 10 (2023-05-24 - Rating: 5)
Excellent customer service from start to finish. They said whatd theyd do, provided a fair price and then proceeded to do what they said. The gentleman who came to actually do the work was professional friendly and got the job done. There was no slacking no excuses nothing. He didnt lollygag and take forever.We initially considered going with a private plumber but then I read an article in Forbes it talked about Roto-Rooter so I thought well lets give it a shot. And I was not disappointed very pleased and would absolutely Not hesitate to call them again if I needed service done on our plumbing. I also would recommend it to anyone who has a job that needs to be done and done well. -
Review 11 (2024-07-05 - Rating: 5)
Very professional, efficient, and quick service! They came right away and quickly fixed our plumbing issue. -
Review 12 (2021-05-15 - Rating: 5)
For the last several months, I had multiple issues with my water heater. I have used 4 different companies/technicians. To make long story short. I ended up getting a new water heater and noticed strong gas smell coming from the water heater. I contacted Roto-Rooter, and Doug was my technician. Doug was very knowledgeable, honest, and respectful. Finally, I found the good plumber that I can trust. I highly recommend Doug! Thank you, Doug! -
Review 13 (2024-11-22 - Rating: 5)
Very professional and reasonably priced. Would highly recommend! -
Review 14 (2021-02-05 - Rating: 5)
I had 5 guys try to come out and fix my toilet and none of them knew what they were doing. Rotor Rooter ends up sending a very nice guy named Kameron out and he was able to fix the problem fast and efficiently. He was extremely courteous and professional and when he was finished, he disinfected the whole bathroom. He was awesome and if I ever need plumbing services again Im going to specially request him! -
Review 15 (2022-08-12 - Rating: 5)
I had an excellent experience from beginning to end with Jim, Val and Miguel. They mitigated my leak and found the problem quickly. They were professional, responsive, helpful and friendly. I will definitely use them again and I would have no problem recommending them to others. Thanks for an awesome experience in a troubling time! -
Review 16 (2021-06-20 - Rating: 5)
From the time I called and my problem solved was record fast..I was very happy to have a very professional, polite, skilled plumber fix my clogged kitchen drain. He was very respectful of my home and cleaned up afterwards.I would definitely call again and recommend to anyone who has a plumbing issue.I would ask for Joe ...he was great. -
Review 17 (2020-06-26 - Rating: 5)
My technician was so polite and helpful got the job done relatively quick considering everything. He recommends we get a clean out installed. I’m was so pleased with his work and professionalism would call again if need be. We will hope I don’t have to call as Eddie did a terrific job. -
Review 18 (2020-08-16 - Rating: 5)
My toilets & showers were all backed up. I called Roto Rooter & from the gentleman who answered my call to the technician Eddie who came to my home all employees were professional & service-oriented.they kept me apprised of the time the service would be conducted & the price of the services. Eddie was extremely knowledgeable, kept me informed & was able to diagnose & fix the problem efficiently. He worked quickly & cleaned up everything to it’s previous state. I highly recommend RotoRooter!! -
Review 19 (2019-06-03 - Rating: 5)
Doug and George from RotoRooter were excellent! They replaced our hot water heater and repaired a water hook up. They were able to accommodate our schedule on a weekend! They were professional, yet friendly and knowledgable. I would highly recommend them. Thank you for doing great work! -
Review 20 (2024-10-18 - Rating: 5)
I contacted Roto-Rooter regarding drain cleaning; because, I had smelled an odor of raw sewage in my basement. So I thought maybe I need to have my drains cleaned and that would take care of the odor. A technician named Peter was sent over to the house to determine the services needed. After about 30 minutes or more, Peter discovered a very small crack in a drainage pipeline located in the ceiling of my basement. Peter did not try and upsell me to have the drain cleaning in addition to having the cracked pipe replaced. Once Peter determined the problem, he contacted his supervisor and he immediately came out with a replacement part. They got the job done in record time at a very reasonable price. Thank you Peter. -
Review 21 (2021-08-04 - Rating: 5)
My main drain was clogged and backed up in my garage and bathroom. It was a mess and my home warranty company couldn’t get someone out Until tomorrow. I called RR and they sent Noah out within a few hours. He was very professional, polite, explained what he was doing and answered all my questions and he did fix my problem. I will definitely call RR with my plumbing needs in the future and I will request Noah. -
Review 22 (2022-06-17 - Rating: 5)
This is one of the most customer friendly companies I have encountered. My main water broke. I thought it was going to take a few days to make the repair. The technician came the same day during after hours and was able to make the repair the same night. My house was back up and running the next day. This was the only company that was willing to come after hours in the Vacaville area. -
Review 23 (2020-01-30 - Rating: 4)
Needed to get a leaking pipe fixed in a hurry, so we called rotorooter and they sent out George Street #623 first thing Saturday morning. He was an awesome technician and did an awesome job and very friendly. He knew what needed to be done and got it done. Thanks for the work...shouldve been a 5 star but the price was a little steep...but hey you pay for quality ... -
Review 24 (2020-03-11 - Rating: 5)
I contacted Roto-Rooter Plumbing to repair a water leak in my home. The tech showed me how the leak had resulted from plumbing work that violated the building code. He took the extra step of using his phone to show me the code requirements regarding the leak I had.He did all that was humanly possible during that night emergency call. A different tech was dispatched the next day with all that was needed address my plumbing nightmare. This tech took the time to explain his plan of action which included a time and cost estimate.I was also impressed with the effective communication between the plumbers and could see how that contributed to the quality of the work that was done in my home.Each of the Roto-Rooter plumbers looked professional. They were each very punctual - One tech arrived early. The plumber who completed the job used a shop-vac to up the debris. I am impressed with every aspect of how Roto-Rooter does business. -
Review 25 (2022-11-19 - Rating: 5)
Peter, Juan and the Big Super Strong Guy did a great job. Great attitude, smart and professional crew, worked hard and completed what turned out to be a big task. Highly recommend them. -
Review 26 (2020-04-12 - Rating: 5)
I called on a Saturday and received a call back within the hour and service directly after that! Cody was amazing! Friendly, professional, and efficient! And he saved me money to boot! Thank you Cody, and Rotorooter for such a great experience! -
Review 27 (2020-06-12 - Rating: 5)
Had Doug and Marc come out and help with a sewer backup I had and they were quick and efficient. Both were easy to talk to and explained the process well. Hope I don’t have any plumbing issues going forward but if I do, I’ll call them right up! -
Review 28 (2019-01-07 - Rating: 5)
Rotor rooter always has been the best of the best. The technician Anthony has by far been the best attitude, customer service and all around great person to address plumbing issue. If Roto Rooter were to promote this plumber the company would increase in customer service. Thanks Anthony for fixing our slow draining tub in my kids bathroom. -
Review 29 (2020-03-03 - Rating: 5)
I was very impressed with Nikos professionalism and honesty. He came to my house promptly, presented an estimate for the cost of repairing the toilet, and completed the job quickly. I will be returning to them for all of my future plumbing needs. -
Review 30 (2019-10-06 - Rating: 5)
First time actually using Roto-Rooter, and it went through without a hitch. Georg S. G23 was punctual, quick, and friendly! He identified the actual problems we were having and dealt with them easily. Wont worry about booking them in the future! -
Review 31 (2020-05-08 - Rating: 5)
HOMESCHEDULE SERVICELOCATIONSPLUMBING & DRAINSWATER DAMAGE RESTORATIONCOUPONSPLUMBING HOW-TOCareersContact UsBlogCanadian SiteVALLEJO, CACHANGE LOCATION >Call NowPROVIDE YOUR FEEDBACKOur goal is to provide world-class service, and wed like to know about your experience with Roto-Rooter. Please take a moment to complete our customer survey. We value your suggestions and appreciate your time.THANK YOU!3Were happy to hear you received the world-class experience we strive to provide every day.I made an appointment on line and received a call within minutes letting me know that a service technician can come right away. My home had water back up in every drain, it was bad. Soon after the call Carlos from roto- rooter showed up and explained everything he would do to solve the problem for me. He was very professional and had my drain problem fixed in a flash. I highly recommend Roto-Rooter, their professionals are the best and price well worth it. -
Review 32 (2020-07-22 - Rating: 5)
We had an emergency during the weekend. Our sewer mainline broke. A tech from Roto-rooter came very quickly to solve the issue. The service was fast and professional. Affordable price and professional service. -
Review 33 (2024-03-22 - Rating: 5)
Able to clear a blockage from the kitchen sink. Competitors unable to clear after 2 hours each day for 2 days. Very Happy blockage is cleared. -
Review 34 (2020-02-27 - Rating: 5)
Cody Dotson was my plumber for the day. Very knowledgeable young man. Polite and very informative. Did a very good job replacing my toilet. I’d have him back again. He really was a joy to work with. -
Review 35 (2021-10-08 - Rating: 4)
Very upstanding company. The tech presented himself well and arrived when dispatch said he would. Took care of the problem and left no mess. I had a small problem with billing and it was handled quickly. I will refer this company. -
Review 36 (2020-03-14 - Rating: 5)
Root-Rooter saves us! It was the weekend and our kitchen sink backed up. Niko Garcia came out to our house in less than an hour, explained everything, and had our sink back to normal in less than an hour. He was awesome! -
Review 37 (2019-02-15 - Rating: 5)
We had a major leak on our property and our tech chris was awesome!! he jumped right in the mud and went after it!! he never complained and was very communicative about the entire process! we hope to see him again!!! thanks roto rooter!! -
Review 38 (2020-08-04 - Rating: 5)
Total stoppage of the drain in the garage (laundry) and very slow drainage in the kitchen. Technician Eddie K. evaluated the situation, found available clean-outs and did the work necessary to get them open and running freely. He wore a mask throughout and maintained social distance as much as possible. I was quite satisfied with the service. -
Review 39 (2020-05-18 - Rating: 5)
Right after I called, a technician, about 20 minutes,(Eddie) came over to my home. He inspected my kitchen sink and drain. Eddie then explained to me what was going on, got his equipment, and took care of it. I was very impressed. -
Review 40 (2019-07-16 - Rating: 5)
Received same day service for a messy main line sewage issue...the earliest other companies were offering was two days. The Service Tech, Gears Streat #623, fixed the problem in less than 15 minutes. He also shared information on how to keep it from reoccurring. Will utilize Roto-Rooter again for future plumming problems. -
Review 41 (2020-05-07 - Rating: 5)
This was the 2nd time we have had Roto-Rooter our from Fairfield. They are so professional and pleasant to deal with - also do an excellent job. We have a contract for drain service every 6 months -
Review 42 (2024-03-14 - Rating: 5)
Excellent service, quick at act and repair and a pleasant customer service expert.I can now take hot showers in this cold weather. :) -
Review 43 (2018-12-30 - Rating: 5)
Doug W took very good care of us on Dec 29, 2018. He went beyond our expectations in taking care of our problem. He is a valuable asset to your organization. Thank you very much. -
Review 44 (2020-05-27 - Rating: 5)
Kameron Tanouye came out to my house. He was prompt, fully using PPE re COVID, and did an excellent job. He explained everything to me in a way that I understood and resolved my issue. I would definitely call Roto-Rooter again in a heartbeat. -
Review 45 (2018-11-13 - Rating: 5)
Technician Doug from our local office was friendly, very knowledgeable, efficient, thorough, and thoughtful. If we need plumbing help in the future I know who to call. Thanks Doug, good job! -
Review 46 (2022-03-23 - Rating: 5)
Wonderful service. Above and beyond. Incredible patient with a house that was built in the 1920s.He stayed to finish the job correctly. I highly recommend this service and specifically David as a great and hard worker. -
Review 47 (2024-03-28 - Rating: 5)
The plumber was very detailed and showed us everything we really appreciate the plumber thanks Roto Rotter -
Review 48 (2020-02-29 - Rating: 5)
Cody O. Was very well educated when it came to his job for sure... he has a very pleasant attitude and very friendly! I would hope if I needed to use Roto Rooter again that he would be the technician for the job. -
Review 49 (2021-04-15 - Rating: 5)
Hi, Doug was very personal and professional. He did a very nice job on this water heater install. I feel Doug is an asset to your company. -
Review 50 (2019-10-12 - Rating: 5)
The plumber, Cody, was polite and personable. He showed us what the problems were and worked hard to get it done. He was tidy and returned the work site to its original condition, as much as possible. -
Review 51 (2021-07-20 - Rating: 5)
The Fairfield Roto rooter team was professional, prompt and efficient. They quickly cleared a smelly sewer line of food and grease that had been neglected for years. Thank you Roto rooter team!! -
Review 52 (2022-10-19 - Rating: 5)
Eddie knew exactly what the problem was! Cleared the line in a matter of minutes. Jim advised how to take care of moisture in the wall and came back for a recheck. Highly recommend!! -
Review 53 (2021-04-18 - Rating: 5)
Promised 6 to 8pm time slot.Got call and got service at 3:30 pm.Thanks for the prompt service.Went above and beyond to provide excellent customer service. Thank you, Doug W.Away go troubles down the drain. -
Review 54 (2022-03-27 - Rating: 5)
Great service!! We had a tricky problem - an overflowing drain in the front yard. Service was fantastic and we experienced the utmost care not to over charge. -
Review 55 (2020-05-14 - Rating: 5)
My man Ed was great! Made sure everything was clear and understood and was on the job!!Got everything taken care of and we have some things here to take care of and he made sure I was taken care of before he left. It all went just like he said it would. -
Review 56 (2020-03-14 - Rating: 5)
Thanks Cody for replacing the cartridge in my tub. It’s nice not to hear the drip noise and I now don’t have to strain to turn the handle on and off. You are awesome 😊 -
Review 57 (2021-11-17 - Rating: 5)
Your representatives were timely, professional, and resolved my outdoor sump pump issues within what must have been record time. Our entire neighborhood thanks you! -
Review 58 (2022-03-15 - Rating: 4)
The Water Restoration Manager & his crew made the process easy for my mother to understand & the crew removed & cleaned up the debris in the master bedroom, linen closet. Well done -
Review 59 (2019-10-07 - Rating: 5)
Georg Street #623 was very professional with great customer services. He gave me some tips on keeping the kitchen sink clean and open with little effort. -
Review 60 (2024-03-27 - Rating: 5)
My business had a sewage issue at night, they were very responsive, friendly, and took care of the issue. -
Review 61 (2021-06-03 - Rating: 5)
Well I could’ve done this job by myself (I have in the past!), I elected to hire your services and I am satisfied with the work, and the six month warranty/guarantee. -
Review 62 (2021-05-18 - Rating: 5)
Great Service! Doug was able to find and fix my problem quickly and made me feel like a priority. Very knowledgeable and very professional! -
Review 63 (2021-05-01 - Rating: 5)
They came and repaired the pipe that busted outside our home it was an emergency situation. And they did same day service! Thank you so much!! -
Review 64 (2021-12-25 - Rating: 5)
The main line out was clogged. Roto Rooter quickly found the problem and the cause and corrected the problem very timely! Thank You Doug -
Review 65 (2019-11-27 - Rating: 5)
Even though I did not use their service, Michael the owner called me and was very professional and was willing to do whatever it took to make things right. I will definitely use their service in the future. -
Review 66 (2019-07-12 - Rating: 5)
George was a very friendly and knowledgeable technician who showed up after normal business hours, within 30 minutes of my call. -
Review 67 (2020-07-30 - Rating: 5)
The plumber did the job quickly and replaced a leaky valve with a modern valve that should last much longer. The work looks good -
Review 68 (2018-11-21 - Rating: 5)
Anthony arrived on time, did the work, was careful to explain what he had to do to unplug the drain, and was competent and well-mannered. -
Review 69 (2024-04-02 - Rating: 5)
Doug from Rotor Rooter was our savior and helped us replace a leaking shower cartridge on short notice. He shared lots of knowledge along the way. I’m happy with the results and would highly recommend. -
Review 70 (2020-05-07 - Rating: 5)
Jesse was very professional, explained in detail what he was going to do and was able to finish within 2 hours. -
Review 71 (2022-02-03 - Rating: 5)
They did great work. On site on time and did excellent work and left the area cleaner than when they go here -
Review 72 (2024-04-26 - Rating: 5)
Absolutely the best in terms of professionalism and plumbing expertise. -
Review 73 (2024-08-22 - Rating: 5)
Excellent Work and knowledge Plumber -
Review 74 (2024-03-27 - Rating: 5)
The fellow came right out on a Saturday nite, evaluated the blocked pipes, gave me a quote, and did a great job of clearing the blockage. He was informing and polite. Thank you Rotor Rooter for your excellent service. -
Review 75 (2020-01-10 - Rating: 5)
GEORGE THE TECH. WAS VERY POLITE AND COURTEOUS. HE DID HIS TASK IN AN EFFECIENT AND NEAT MANNER. I HAVE ALWAYS USED ROTO-ROOTER FOR ALL MY PLUMBING JOBS AND I WOULD CERTAINLY REQUEST GEORGE IN THE FUTURE OF ANY PLUMBING JOBS THAT I NEED DONE. -
Review 76 (2023-01-17 - Rating: 5)
The plumber had great service. Answered all my questions. Very friendly -
Review 77 (2024-04-04 - Rating: 5)
Roto-Rooter plumbing & water clean up Fairfield/ Vacaville are awesome! From talking on the phone to the company, & to coming to my house (Mike,Eddie, & Allen)to fix my plumbing . They were all awesome! Kind, friendly, respectful, reliable & great job!Thank you! -
Review 78 (2021-04-13 - Rating: 5)
Noah was courteous and very knowledgeable. Diagnosed the problem quickly and offered several options to remedy the problem. -
Review 79 (2019-12-13 - Rating: 5)
Came out next day 40 minute repair for main valve replacement!Professional reliable work. -
Review 80 (2020-06-14 - Rating: 5)
Georg Street 623 worked quickly and resolved the problem easily. He was very friendly and hard working. -
Review 81 (2021-09-07 - Rating: 5)
Our serviceman, Juan, was outstanding and arrived within a few minutes of my initial call -
Review 82 (2019-01-25 - Rating: 5)
Anthony was awesome got our clogged drain unclogged and back to normal very quickly thanks again. -
Review 83 (2021-11-07 - Rating: 5)
Their crew was prompt and efficient in the repair and replacement of sewer line that had root intrusion. -
Review 84 (2020-08-15 - Rating: 5)
Niko Garcia far surpassed my expectation. He was very professional answering all my questions and concerns -
Review 85 (2020-05-11 - Rating: 5)
It is the weekend and the tech was friendly and helpful. it didnt take long for the problem to be fixed. -
Review 86 (2013-03-07 - Rating: 5)
I think it was Robert I spoke to here. He was very responsive and helpful, and I would recommend his company. -
Review 87 (2019-10-04 - Rating: 5)
Top notch and professional. Great service and they do the job right the first time! -
Review 88 (2019-04-01 - Rating: 4)
They were on time and did a great job. 4 stars for price. -
Review 89 (2022-10-07 - Rating: 5)
Garcia was very polite, and knowable ,great job! -
Review 90 (2020-04-15 - Rating: 5)
You guys are awesome! I cant believe the job you are able to complete. This is not an easy job and I appreciate you. -
Review 91 (2021-04-05 - Rating: 5)
Roto Rooter Doug was very informative and a job well done. -
Review 92 (2022-12-26 - Rating: 5)
Great communication over the phone & excellent service to resolve the flooding issue in my home. Arrived on scene faster than expected especially during the storm. -
Review 93 (2020-02-29 - Rating: 5)
Mr.Streat was very helpful and solved my problem quickly and thoroughly. -
Review 94 (2019-10-09 - Rating: 5)
I had late night issue and they were right on it. They came out in about an hour. -
Review 95 (2019-06-27 - Rating: 5)
Georg did a great job, thank you so very much -
Review 96 (2021-08-01 - Rating: 5)
I was very impressed with the team that came to help during this emergency. It was handled quickly, efficiently and done to my satisfaction. I will absolutely call them first if I ever need further help in the future. -
Review 97 (2021-06-09 - Rating: 5)
The person that came to help was SUPER friendly, very responsive, answered every question asked and gave a good description of every step they were taking to ensure we knew what was going on. Super great service. -
Review 98 (2019-11-06 - Rating: 5)
Cody was outstanding. He was polite and professional. He listened to what we had to say. He explained everything he was doing. He completed the job in a prompt manner, and ensured everything was working well before he left. Excellent service, and we would definitely recommend him and Roto-Rooter. -
Review 99 (2022-03-30 - Rating: 5)
Young man did great job and was extremely friendly -
Review 100 (2021-01-22 - Rating: 5)
Very prompt, professional and cost efficient service. Noah was excellent I finding a cheaper alternative to having the whole shower redone. Definitely recommend. -
Review 101 (2020-02-29 - Rating: 5)
We discovered dirty water backing up into one of our bathtubs and a nearly overflowing toilet in our guest bath at 8 pm on a Friday evening. We called Roto-Rooter and we had a technician on-site a little over an hour later. It took about 45 minutes to diagnose, clear the line and clean up. So, from time of call to the dispatcher, two hours later the clog was gone and life was back to normal. Technician was friendly, courteous and knowledgeable. -
Review 102 (2021-06-30 - Rating: 5)
We were on a day & time crunch. They were able to get out here with in 3 hrs after initial call. Juan diagnosed the problem and remedied the situation. He was very professional, Roto Rooter will be my first call if i ever require their services againThank you Juan/ R.R. -
Review 103 (2020-06-25 - Rating: 5)
Doug Walker was great, took care of the problem and even the dog liked him -
Review 104 (2019-05-15 - Rating: 4)
They were very imformable and they took care of the situation -
Review 105 (2018-12-27 - Rating: 5)
Doug W. was very professional in his two visits to clean out our septic lines.His concern was not knowing where the septic tanks were located in the first visit. He returned once the location was identified by Napa Septic service, and completed the clean out of the lines. No charge for the first visit. -
Review 106 (2022-04-27 - Rating: 5)
Tech was a pro and easy to talk to -
Review 107 (2019-04-29 - Rating: 5)
Great service and technician was polite and professional -
Review 108 (2018-11-04 - Rating: 5)
Very professional same day service. -
Review 109 (2020-11-04 - Rating: 5)
Excellent assistance with a plumbing problem! -
Review 110 (2020-11-12 - Rating: 5)
Excellent work -
Review 111 (2021-04-07 - Rating: 5)
Excellent service.