American Vintage Home Heating, Cooling & Plumbing
Located in Evanston, Illinois
Address: 1523 Payne St, Evanston, IL 60201, United States
Phone: +1 847-440-5642
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible entrance
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Heating contractor
- Heating equipment supplier
- Hot water system supplier
- HVAC contractor
- Furnace repair service
- Radiator repair service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-14 - Rating: 5)
I highly recommend American Vintage Home Heating and Air. The quality of the workmanship on the install by Kris was incredible!!! Very few companies install/repair steam heating systems, these guys were quick to respond and had me up and running within a week. One valve repaired, a new radiator and an old boiler from the 70’s swapped out to a brand new one. Fantastic job by all involved. -
Review 2 (2024-04-23 - Rating: 5)
This was by far one of the smoothest and easiest interactions with a contractor I have had in a long time, for a project of this size. After much research, I contacted American Vintage Home for a quote on installing a SpacePak high velocity air conditioning system in my vintage (1927) home. Bruce came out and walked the house with me, measured each and every room and answered all my questions. Once the job was laid out, I worked with Kevin to get all the paperwork squared away, it took about a day and then a week and a half later the job started.Mike was my installer for the entire project, with Alexis assisting. Mike was great to work with from day one. He came in and we walked the house, reviewed the original scope and made adjustments where necessary. Explained everything they were going to do each day. They showed up on time, and were amazingly clean. By the time they finished, it looked like I had always central air conditioning.I am beyond happy with the work Mike and American Vintage Home provided. I would not hesitate to recommend them. -
Review 3 (2024-10-28 - Rating: 5)
Joe did an annual plumbing checkup for us today and was wonderful to work with. He walked me - a total plumbing novice - through each of our fixtures to explain where he had concerns and what we should keep an eye on. He gave me step-by-step directions for maintaining our water heater had great advice for some of our finicky fixtures. We have had such wonderful experiences with AVH and Joe was yet another example of their commitment to excellent service. -
Review 4 (2025-01-02 - Rating: 5)
On time, honest, very good at explaining my plumbing situation, helpful in explaining the next steps. Very respectful, I think it’s in the DNA of the American Vintage Home team. Thank you for a positive experience, Leo. -
Review 5 (2024-10-31 - Rating: 5)
I had American Vintage Home put in a new boiler for my radiant heat this past week. They were phenomenal. From Pete the estimator to Rafal and Daniel the workers, they were on time quiet and clean. It was a two day job and you hardly knew they were here. The boiler is working perfectly. You cannot go wrong choosing them! -
Review 6 (2024-12-18 - Rating: 5)
Their HVAC team is top notch. Another example: Our recent service with Kris was amazing. Hes a good explainer. He carefully diagnosed a radiator issue and walked us through options. When he did the work he explained everything very clearly. He needed to cut some drywall and that was done excellently. After the work was done, everything was perfectly clean and back where it started. -
Review 7 (2025-01-07 - Rating: 5)
Igor from American Vintage Home was AMAZING in person and Danisha (sp?) was amazing on the phone. Igor in person made a bad situation better as he knew what he was doing, was so friendly and very informational. I had been withouth heat for 24 hours and he managed to make me feel confident that everything was going to be alright no matter what the outcome. He was right and awesome! Danisha coordinated the entire operation with niceness and grace. Great company overall, couldnt recommend them more. -
Review 8 (2024-10-17 - Rating: 5)
I bought a big, old house and needed AC installed and had workers in my home for 2 weeks to get the job done. The folks at AVH were amazing at every step of the process. Theyre knowledgeable, methodical, and precise. On top of that theyre very pleasant to work with. Kris and Ricky in particular went above and beyond to do the best work possible while being incredibly respectful of our home and time. Cant recommend enough -
Review 9 (2024-10-10 - Rating: 5)
Greg did an amazing job installing the mini split. He is very a talented, professional, efficient, and excellent worker. He always listened and explained everything very well! Thank you, Greg. I highly recommend him and everyone at American Vintage Home. Everyone I encountered in this company is excellent! -
Review 10 (2024-12-05 - Rating: 5)
I had no heat on the first floor of our two flat. Called American vintage home and heating, and they came out within two days. Within 20 minutes Luke had diagnosed and fixed the problem and explained it to me. Great experience. Highly recommended. -
Review 11 (2025-01-08 - Rating: 5)
Daniel installed a new whole house humidifier for us. He was polite and courteous and explained what he was sound at each step. He also explained the controls and some common troubleshooting issues. -
Review 12 (2024-11-13 - Rating: 5)
Joe was the best plumber we have had in the last 10 years. He very quickly fixed a botched job by another plumber, explaining both what had happened and how he was going to fix it. He also had time to look at another plumbing issue we had been having for years on an older toilet and diagnosed it within minutes. 20 minutes later it was also fixed. Cannot say enough about how professional he was. -
Review 13 (2024-11-14 - Rating: 5)
Andy from American Vintage Home came to service and inspect our heating system today. Andy was incredible - as always - as is 100% of our experiences with this company! We are so grateful we have them in our corner for all of our heating/cooling needs! -
Review 14 (2024-09-18 - Rating: 5)
The team at American Vintage were top at installing a SpacePak system in our 100 year old house. I had gathered quotes from 6 different companies due to the expense and risk. I was surprised how varied the approaches could with an old house. American Vintage uniquely had the most thought out grounded, recommendation with clear options. The team was expert from the diligence of the responsive PM throughout the process, to Andrew the engineer who was head and shoulders the best expert including ensuring it would work well, snaking through our attic crawl space, and the organized and industrious installer, Michael and super helpful support Alexis. Thank you all for an elegant solution from design to install! You made living through our 95 degree days a literal breeze. -
Review 15 (2024-12-09 - Rating: 5)
We had Patrick come and evaluate our HVAC system for a home we recently purchased. His evaluation revealed what we suspected and he had various options for. Definitely recommend and will continue to use for our regular service and maintenance calls. -
Review 16 (2024-12-23 - Rating: 5)
Tony from American Home Heating did a fantastic job when I had a pipe burst in my wall. He was on time, courteous and most importantly, empathetic. He assured me he could resolve the problem. He walked me through everything that needed to get done. When he came back to finish everything he went above and beyond. I really appreciated his expertise and manner. If I have any other plumbing issues I wouldn’t hesitate to call American Home Heating. -
Review 17 (2024-08-29 - Rating: 5)
Lauro was wonderful to work with. Courteous, informative and friendly. We appreciate his knowledge of plumbing and experiences in the field. American Vintage, You hold on to this guy, youd be losing a great asset if you didnt treat him well -
Review 18 (2024-10-30 - Rating: 5)
Leo from American Vintage Home provided me with great customer service. He explained the work that we was going to do and when he was done showed me a few things to monitor. He also provided me with a quote for a new wather heater which I appreciated. -
Review 19 (2024-08-20 - Rating: 5)
We are so pleased with the A/C installation done by American Vintage Home in our 100+ year old house. There were some challenges during this big job, and throughout it all, everyone was very pleasant to have in our home. The system is working great, and the entire house is a constant, comfortable temperature. We will be recommending them to family and friends! -
Review 20 (2024-11-06 - Rating: 5)
Joe did a fantastic job with our ejector pump replacement in our basement. He explained everything clearly and put our minds at ease. He is a true professional. I would recommend Joe’s services to anyone. -
Review 21 (2024-10-11 - Rating: 5)
Patrick from American Vintage Home Heating, Cooling & Plumbing was very polite and knowledgeable. He quickly assessed and fixed the issues with my furnace. I would definitely recommend him to anyone looking to have a tune up or maintenance performed on their furnace! -
Review 22 (2024-08-21 - Rating: 5)
Very happy with our experience with American Heritage. Andrew (who came in and generated our quote) was friendly, professional, and informative. Mario, who led the installation, was courteous, prompt and efficient, providing a final walkthrough of the installation (Heat Pump) and how to operate the thermostat. Wed be happy to work with the company, again! -
Review 23 (2024-07-18 - Rating: 5)
Erik was very professional and knowledgeable about sump pumps. Great job on removing our old pump and replacement with much quieter modern system with battery backup. I would not hesitate to have American Vintage Home and Erik work on our house again. -
Review 24 (2024-10-24 - Rating: 5)
Andy was great! Extremely thorough and took the time to explain everything in detail. Super helpful. I learned things about my boiler that I hadn’t known in the 6yrs servicing it! -
Review 25 (2024-10-15 - Rating: 5)
This was our first experience with American Vintage Home. Our technician John was extremely knowledgeable and helpful. As he uncovered problems to our system, he let us know what needed to be repaired now and what could wait. His explanations were very thorough and understandable. He even taught me what to do in an emergency and labeled the different valves. I know that sounds basic, but it worked for me. I am glad that we have become a customer!And now a 2nd review for work done a few days ago this time with Mike from American Vintage Home. We elected to install a new boiler that would provide greater energy efficiency and help to fix a problem we had in the water feed line. It was a big job! Mike and his colleagues were top-notch and explained everything as the work was being done. They were very courteous and accommodating. The team who removed the old boiler were equally professional. We just used our new boiler today and we were worry-free!Thanks to all who helped us with our decision (including Peter of the engineering team) and then to everyone for getting this done in one day. -
Review 26 (2024-08-21 - Rating: 5)
We worked with American Vintage Home to install a brand new SpacePak system in our condo. Their crew (Mario and Gabriel) were extremely professional and friendly. They communicated every step of the way and ran options past us before committing to a decision about the install. Most of all, they were just good people that we (and our dog) liked having around the house during the project. AVHs quote came in a bit higher than others, but having worked with them I can confidently say that it was worth it. -
Review 27 (2024-10-09 - Rating: 5)
I manage a 100 year old condo building in Evanston with its fair share of plumbing problems, we have twice used AVH for drain rodding and they by far have the best availability of any plumber in the area (usually next day) and have very fair prices. All the service technicians weve had have been very professional, kind, and knowledgeable. Last job we had Eric - i will give him a shoutout for doing a great job! Thanks for restoring flow to our building main drain stack ! -
Review 28 (2024-12-23 - Rating: 5)
Leo has been assigned our plumbing problems on a couple of occasions. Hes courteous, professional, and knowledgeable. Each time, he assessed the situation rather than assuming the cause and fixed the issues as timely as possible. -
Review 29 (2024-08-08 - Rating: 5)
Called American Vintage Home in a bind due to a DIY gone bad. They put me to the top of the list and had my problem resolved within just a few hours. My tech Andy was incredible! Highly recommend!! -
Review 30 (2024-11-20 - Rating: 5)
Igor was polite and knowledgeable. It was raining and he was very careful to keep the house clean and brought his own booties. I appreciated his work. -
Review 31 (2024-08-28 - Rating: 5)
Andy did a superb job fixing a leaking discharge hose off our spacepak. He came, identified the leaking area, and fixed it. He also stayed late at our house watching to make sure there was no more leaking. This is second time Andy has saved the day at our house. The first time he diagnosed and fixed a problem with our boiler that another company came out at least 6 times and weren’t able to figure out. Thank you Andy and American Vintage Home! -
Review 32 (2024-11-18 - Rating: 5)
Beginning, middle, end - above and beyond in all regards. Left our house neater & cleaner than they found it, cautious & thoughtful thru all aspects of the assignment which was potentially very messy. Finished & fully tested results before leaving. By all means, hire this outfit. -
Review 33 (2024-08-06 - Rating: 5)
I had initially brought in American Vintage Home for a SpacePak installation in 2022. I was so happy with the service that Ive gradually switched over to using them for every HVAC and plumbing job Ive had in my house.Price might be a little higher than some of the other vendors, but the quality of work has been so much higher and they make sure to address all of my questions on the service call instead of racing through the task to get the job done as fast as possible. -
Review 34 (2024-08-23 - Rating: 5)
Craig is absolutely fantastic - the definition of above-and-beyond! He is extremely detail-oriented, helpful, knowledgeable, and is enthusiastic about spending the time to educate his clients and save them money! Bought a fantastic A/C unit from him last year and he continues to make himself available even for the small questions/visits at no charge! If you need anything HVAC-related, Craig is your man! -
Review 35 (2024-11-06 - Rating: 5)
Update: we have also had Lauro from their plumbing department out for a full home inspection and were very happy with all the information he provided. Original post: Steve at American Vintage is great! He has been professional and prompt both times when fixing our air conditioner. He was also upfront about costs and recommendations without being too salesy, which is always appreciated. We will continue to use their services and request him again if there are more repairs to be done in the future! -
Review 36 (2024-11-19 - Rating: 5)
Alexis was very professional and answered all of our questions regarding the boiler tune up. After he left we had an additional question and we asked the company to have him call us and he promptly did. Alexis provided excellent service and is a credit to his company! Thank you Alexis!Steve was very professional and responsive to our needs. He was very thorough in checking the boiler and entire system and his installation of the new expansion tank and new valves was excellent. He had to drain the entire system in order to be able to install the new expansion tank and he did this very quickly and carefully. He also checked and bled all the radiators after the system was functional. He is an excellent and thorough worker. It was a pleasure to have him working on our boiler. Thanks Steve!The space oak system works great and we are delighted to have made this investment and that we used American Vintage as our installer. We are glad we waited for Mike to do our installation as he is definitely the best installer in American Vintage. -
Review 37 (2024-09-19 - Rating: 5)
Dan was very knowledgeable, polite, and timely. He was able to fix the issues that were found with my HVAC unit. Would definitely recommended him to perform maintenance and support on any HVAC system that needs special attention. -
Review 38 (2025-01-03 - Rating: 5)
Andy was a top notch tech. Knowledgeable, friendly, and thorough. Had our new boiler installed a couple years ango and it’s been working great ever since. American Vintage Home is exceptional on all levels. -
Review 39 (2024-09-19 - Rating: 5)
Sep. 16, Monday: It was a pleasure to have Sam visit my house as a representative of American Vintage Home. He was polite and very knowledgeable. He clearly explained what the problem was with my AC system, and outlined the options I had for solving my difficulties. -
Review 40 (2024-08-22 - Rating: 5)
Daniel did a great job. The office hadn’t given him a complete list of everything that needed work but he assembled it and got right to work. He was courteous and professional, and fingers-crossed, fixed my A/C. -
Review 41 (2024-06-10 - Rating: 5)
American Vintage Home has been servicing my house for many years, when I recently bought it I decided to stick with them and couldn’t be happier. The seasonal servicing was thorough, and the monthly maintenance plan is worth every penny. I recently had them come out and do a full upgrade to the HVAC system (furnace, heat pump unit, new refrigerant lines, electric wires, the whole thing) and the attention to detail displayed was outstanding. Mario was fantastic and a true professional, taking an extra day and a half on the job to be certain that everything was done correctly. I have full confidence that no corners were cut. I feel great about the investment knowing that the thought put into the work and quality of result is of this standard and would recommend them to anyone. -
Review 42 (2025-01-01 - Rating: 5)
Andy’s work on our heating/cooling systems has been outstanding! Until Andy came to our house, for too many years we could not get adequate heat to move through the radiators to sufficiently warm all our rooms. Great work and explanations in repairing and maintaining our heating system. -
Review 43 (2024-07-13 - Rating: 5)
John did an excellent job of listening to what the issue was, diagnosing the cause and fixing it with a solution. I was kept up to date on arrival time. Appreciate the nice job that he did.I have had two Spacepaks from American Vintage Home and have a maintenance plan with them. Not to say that there haven’t been mishaps along the way - but they always make it right in the end. -
Review 44 (2025-01-02 - Rating: 5)
Experts with decades of experience. Professional, efficient, and courteous. We will call them again for future work. Highly recommended. -
Review 45 (2024-07-03 - Rating: 5)
The price was good. Gabriel and crew came early, finished in one day. Cleaned up well. Everything was as expected! I would use them again. Oh and the salesman did not try to oversell, they were my third estimate. I have the right equipment (heater and ac) for my house. -
Review 46 (2024-07-04 - Rating: 5)
Our central air SpacePac system stopped blowing cold air and we called American Vintage Home. They sent Steve to assess our situation and he was terrific. He spent a good deal of time on the roof on a very hot day and diagnosed that the compressor fan needed to be replaced. Steve was prompt, professional, easy to talk to, and overall just a really nice guy. American Vintage is lucky to have him as a representative of their company. -
Review 47 (2024-08-02 - Rating: 5)
I would absolutely recommend American Vintage Home as a first call for any plumbing or sewer needs for your old home.Tony, Cezar, and Jerry did an incredibly thorough job investigating an odd water back-up issue in our 140+ year old carriage house. Their resolution was simple and effective and did not involve the much-dreaded list of jobs to be done! -
Review 48 (2024-05-02 - Rating: 5)
Joe of American Vintage Home was amazing in his thorough approach to discovering that our pipes were old and clogged beyond saving. He was so thoughtful, kind , knowledgeable and efficient and kept us fully informed as to what was happening. It was like a celebration when the water in our kitchen sink finally cleared because that meant the job was complete and successful. I cannot recommend this man and this company highly enough! Thank you to Joe for holding our hand through the whole process and for being the best plumber we’ve ever had! -
Review 49 (2024-09-24 - Rating: 5)
Jarek was a fantastic technician with AVH. He & Jose replaced our failing boiler with a gorgeous high efficiency combi boiler! They were kind, professional, and completed their work with excellence. Event the pvc piping looks lovely lol. -
Review 50 (2024-07-18 - Rating: 5)
Lauro came to my home to give me a quote on a back up sump pump. We discussed battery powered versus water powered, and he explained the frozen cons And shared other information to aid me in my decision-making. I was much better informed after meeting with him. -
Review 51 (2024-09-18 - Rating: 5)
Technician is knowledgeable, helpful and pleasant. He offers alternative solutions and gives you time to make a decision unless your situation requires immediate attention. He will handle the situation as required. -
Review 52 (2024-08-27 - Rating: 5)
Idir worked on our year old SpacePak air-conditioning system because it had some unexpected problems. He discovered a faulty part. American vintage researched the issue, explained to us that spacepak was having problems with this particular part. They covered all labor for replacing the part (Which was sunder warranty) with a different higher quality part. Idir came back to replace the part and showed me the difference between the two products, which would prevent the same problem from happening again. He thoroughly checked the entire system again to make sure it was working. Everyone at American vintage worked hard to get back to us with a comprehensive explanation of the problem. They quickly got our air-conditioning working in the middle of a hot spell. This is a company that stands behind their work! -
Review 53 (2025-01-08 - Rating: 5)
Very timely! Was able to arrive and resolve the issue with our furnace within hours of the initial call! -
Review 54 (2024-04-24 - Rating: 5)
From start to finish this is the company to use. The salesman/engineer/ project manager, Craig, was incredibly knowledgeable and absolutely amazing at explaining all the options and what was best for my home and all its 100 year old issues. The install team of Rafal and Patrick was a dream team of old home surgeons. They treated my house as if it was their own. Minimally invasive to the walls, clean after everyday, and was always in a great mood when they got here.Thankfully my house needs more work so I get to see these guys again. An absolutely fantastic company to work with. -
Review 55 (2024-08-24 - Rating: 5)
It was a big project we knew we had to take on eventually. Water backing up, cleaning up, ripping up carpet, water backing up again, cleaning up, and on. The cycle had become debilitating over the years. The problem: With our older home, the older trees with extensive roots had done its damage to our clay sewer line.Step in Cezar who came out to the home to do a thorough engineering analysis of our issue and presented options for us to consider. Its not easy for some folks to make that kind of costly commitment for a project, but Cezar was empathetic to our situation and spoke to us as if it were his home and what he would do. But not in a schmaltzy-sales-y way. He is a stand-up genuine gentleman. In simple terms, he transparently laid out what our solutions would be and what we were about to take on. It made us much more at ease.Knowing Cezar was going to see the project from A to Z, we took it. He even came by a couple days later to check up on us and to see if there were any issues and if we were pleased with the project. We definitely were. And we no longer have that burden and anxiety of back-up issues. What a relief, you have no idea.....or maybe you do. -
Review 56 (2024-10-31 - Rating: 5)
Tony was great. Although my issue was larger than he was able to fix, his attitude and demeanor was great. -
Review 57 (2024-10-23 - Rating: 5)
Andy is great! He was very thorough trying to diagnose the furnace problem and also talked me through everything and answered my many questions. -
Review 58 (2024-06-28 - Rating: 5)
Jovanni was excellent! He worked alone and I live on the second landing so he made several trips for my a/c installation. I had a problem which he found and then rectified. He was courteous, neat and efficient. An asset to any business. -
Review 59 (2024-08-27 - Rating: 5)
I always have great service from American Vintage Home. I appreciate the phone calls to confirm my appointment and timely updates on the technicians arrival time. -
Review 60 (2024-10-23 - Rating: 5)
Andrew provided a detailed explanation of the pros and cons with my current system and make recommendations for what the best options were. No upsell, just very knowledgeable about high velocity AC systems. -
Review 61 (2024-11-01 - Rating: 5)
Nathan was professional, courteous & very descriptive on tankless hot water heater issues present. A real pleasure !! -
Review 62 (2024-06-24 - Rating: 5)
American Vintage Home is fantastic. Their customer service and transparency is excellent and helps build trust. Leo did a great plumbing job for us. Highly recommend. -
Review 63 (2024-10-15 - Rating: 5)
Greg was courteous, efficient and knowledgeable. He replaced an old piece of ductwork in my HVAC system with a custom made duct and vent box. -
Review 64 (2024-08-21 - Rating: 5)
Fast professional installation of two central A/C in apartment house. Was also impressed with their work when they installed the two heating systems a few years ago. -
Review 65 (2024-08-21 - Rating: 5)
Just got a spacepac install from American Vintage. Kris and the team did a great job. Finished on time and took into account adjustments I asked for. -
Review 66 (2024-07-15 - Rating: 5)
Idir from American Vintage home fixed the Spacepak Air Conditioning for us this afternoon. He was knowledgeable, responsive and professional. Weve always been happy with American Vintage Homes customer service. -
Review 67 (2024-07-25 - Rating: 5)
The company is decent but Sam the technician is the reason for this 5 star review. He is happy to answer questions and explain anything related to the systems in an understandable way. Request Sam for your service or inspection! -
Review 68 (2024-06-05 - Rating: 5)
The AC tech, Igor, was outstanding. He came on an emergency call to my business for a failing AC compressor at midnight. He was skillful and very patient. I was very impressed with his customer service and knowledge. He had to order a part and had the AC running by noon the next day. -
Review 69 (2024-05-19 - Rating: 5)
American Vintage is AMAZING!! We have used them for truly any kind of work you can think of in our home. They fixed our sewer line, replaced both of our hot water heaters, and have fixed/replaced both HVAC systems we have, as well as any other plumbing issues weve had along the way. They are professional, punctual, and their work is top-notch. They have never tried to upsell us on anything, they will tell you the facts of what is broken or needs repair and what can wait until a later date and I have always appreciated their honesty and transparency. I will never use another company, no one does it better than American Vintage! -
Review 70 (2024-05-18 - Rating: 5)
Very nice young man, explained everything thoroughly. Still working on some issues, but this company is very fair.Rafeal returned on Friday to work five hours taking care of our issue.American Vintage Home was very fair, took great care of us. Just in time for the heat! -
Review 71 (2024-09-27 - Rating: 5)
Leo was really friendly and thorough. Also he took the time to smile and chat with my 2 year old daughter, which was really sweet! -
Review 72 (2024-07-11 - Rating: 5)
Ninos was extremely professional and explained everything as he went along. The office staff was great- friendly and efficient. They called ahead and were here when they said they would be. Highly recommend! -
Review 73 (2022-12-15 - Rating: 5)
Mike has again provided superior installation services, the first a few years ago installing the SpacePac heating and A/C equipment for our upper floor and most recently replacing our separate boiler and hot water heater with an integrated on demand unit. He and Alexi are talented, congenial and efficient, and readily answered any questions my spouse and I had about the equipments operations.The same kudos to Pete who worked with us on the equipment selection and proposal.We have been AVH customers since 1997 when after purchasing our Chicago bungalow decided that the main floor needed a SpacePac A/C unit to complement our separate hot water radiator heating system. Our decision to select AVH was in large part due to the owners sensitivity to ensuring that the visible portions of the system had a minimal visual presence in the living areas. Thank you JR for your creativity then, and for building a business whose staff have been satisfying our HVAC and plumbing needs over the years - and in the future.Nancy and Frank -
Review 74 (2024-10-28 - Rating: 5)
Andy was great and informative, providing clear explanations of things he was doing and any concerns he came across. -
Review 75 (2024-12-17 - Rating: 5)
The best experience I have had with a company doing my boiler maintenance. Thorough and knowledgeable and exceeded my expectations -
Review 76 (2024-06-20 - Rating: 5)
Greg is wrapping up the job at my house right now and we are back in business with chilly air pumping out of my Unico replacement system. We had the original and recently leaking Freon Unico unit that came with the house and were basically terrified about having to buy a new system. However, the price came in right and it wasnt scary at all. Craig was our engineer who laid out my prices and options in a smart and respectful way. And Greg did the install in 2 days. It reached 105 degrees upstairs in my house yesterday and Gregs team was knocking out this job. If you get tired of crossing your fingers with your old HVAC as you fire it up each season, go with these guys. Number one, not shady, not sketchy, nice guys, kind of a family feel to this business. I left them in the house and drove my kid to summer camp. Number two, you walk away knowing the price was more than fair. Number three, Im cranking AC right now and Im golden until I can get out of my 1964 home. We have been an aint broke, dont fix it household, so when we bring people in, we like to be 100% confident in our provider. When my system just needed a part in the past, they did not pitch me a new system at all. And at that time I got another 3 years out of the old unit, bought some time, and this time it was Freon and not a part replacement, we let the old unit go. -
Review 77 (2024-07-01 - Rating: 5)
Andy was extremely professional, knowledgeable and courteous. He knew exactly what was wrong with the a/c unit, didnt try and take advantage of me and seemed to be very honest. I only hope to work with other technicians like Andy in the future. -
Review 78 (2024-09-09 - Rating: 5)
Nathan was clear and concise with our AC evaluation. He was very efficient, professional, and courteous. -
Review 79 (2024-12-09 - Rating: 5)
The technician Luke was very knowledgeable and took the time to teach me about the system. Highly recommend! -
Review 80 (2024-08-13 - Rating: 5)
Knowledgeable and qualified service call! I highly recommend Idir too. Second time he provided excellent service maintenance for our AC unit. -
Review 81 (2024-11-06 - Rating: 5)
American Vintage Home always does a great job, and Im satisfied by both their service and prices. -
Review 82 (2024-07-05 - Rating: 5)
Jarek and Jose did an excellent job replacing our air conditioner and air handler, which turned out to be a complex installation. Jarek went to a different to location to obtain a plate to go behind our new thermostat, so that we would not have to do a drywall repair and paint. As they were leaving, they saw another contractor who had been working on the roof leaving also, and they thought that he might not have locked up the roof access properly. They came back to do it! All of this was done in record-breaking heat, too! -
Review 83 (2024-06-14 - Rating: 5)
I recently bought a condo with a SpacePac system serviced by American Vintage Home. I requested an annual tune up and they sent Andy to do the job. He was very thorough and knowledgable and a delight to work with. -
Review 84 (2023-11-10 - Rating: 5)
Alex was on time, installed the humidifier without issue, was gracious enough to walk me through it all, and educated me on the system and how it’s integrated into the overall furnace. Thank you Alex! -
Review 85 (2017-11-17 - Rating: 5)
We got the whole works done with American Vintage. We had them install a SpacePak system, a wall boiler, floor and wall radiant heating and a flood control. These guys are very knowledgeable and able to answer any questions. What was great that if we had a problem, Dmitri was quick to address them. Highly recommended. Were so glad we went with them and very happy with the finished product! -
Review 86 (2024-10-22 - Rating: 5)
Igor was very professional and thorough. I appreciated his explanation to teach me about the heating system in my home -
Review 87 (2024-07-24 - Rating: 5)
Andy, and the entire American Vintage Home staff, is professional, friendly, communicative, and honest. I am always incredibly happy with their services. -
Review 88 (2024-04-12 - Rating: 5)
I was so scared to add minisplits to my home, but this experience was great from start to finish. Everyone involved was patient, kind, and knowledgeable. And they left the house even cleaner than they found it (despite spring rain and sleet!). I recommend American Vintage Home with gratitude and enthusiasm! -
Review 89 (2024-11-08 - Rating: 5)
Project was completed on time. Work was done very professionally. He is very dedicated to his work. Thanks. -
Review 90 (2024-04-05 - Rating: 5)
Lauro was an outstanding help in solving our plumbing problem. He was polite, explained everything he was doing, very personable with a great sense of humour too. I would highly recommend him and his company for your plumbing needs. Their level of communication with the client is outstanding too. -
Review 91 (2024-04-09 - Rating: 5)
My dealings with American Vintage Home (AVH) were exceptional from start to finish. John F was my technician and he was extremely friendly, communicative and professional and I appreciated him taking the time to explain things to me - thank you, John! I wouldn’t hesitate in recommending AVH to anyone. -
Review 92 (2024-05-30 - Rating: 5)
Technician Idir was wonderful very informative great communication. We will ask for him next time we need service on our commercial heat pump. Cannot say enough nice words about this guy. He’s always got a smile and knows his stuff. -
Review 93 (2024-12-09 - Rating: 5)
Mike and Jose arrived on time to install a new boiler in our bungalow. The unit was installed quicker than estimated, and the surrounding area wascleaned neater than they found it. Friendly, polite and thoroughly professional. -
Review 94 (2024-12-26 - Rating: 5)
Dave was courteous and communicated everything he was doing and provided price quotes ahead of time. Work was excellent -
Review 95 (2024-11-01 - Rating: 5)
Always great service from American Vintage! Professional, knowledgable, friendly. I highly recommend. -
Review 96 (2024-03-15 - Rating: 5)
Joe and Jerry helped me check a sewer issue with a potential house I plan to buy. They were kind, knowledgeable and very easy to talk to. I trusted them right from the start and they put my mind at ease with a big purchase. -
Review 97 (2024-07-03 - Rating: 5)
Had a great service appointment with John from American Vintage Home. He is very knowledgeable and helpful. Customer service from AVH is top notch. -
Review 98 (2024-09-23 - Rating: 5)
Tony replaced the hot water heater, a couple of corroded pipes, and several valves. Im very pleased with the quality of his work. The whole project was seamless. If or rather, additional plumbing fixtures this old house needs (100+), I will request Tony. -
Review 99 (2024-11-12 - Rating: 5)
Very professional. Thorough in his explanations. I’ve been very satisfied with this company for a number of years. -
Review 100 (2023-07-01 - Rating: 5)
I highly recommend Guillermo with American Vintage Home! I recently had some plumbing issues and made an appointment with him specifically because of his awesome personality while still being truly professional. He was knowledgeable and had effective problem-solving skills, which enabled him to quickly diagnose and resolve my plumbing issue. Im extremely impressed with both the quality of work and the level of service that I received. His work was thorough, and he always made sure to take the time to explain things to me so I could understand them. American Vintage Home is an outstanding company and hires true professionals. I highly recommend Guillermo for any plumbing related issues! -
Review 101 (2024-11-05 - Rating: 5)
Laura was very personable and professional. He fixed my clogged drain —yay! -
Review 102 (2024-12-21 - Rating: 5)
Leo did a great job! Very thorough and explained everything very well! -
Review 103 (2024-01-09 - Rating: 5)
Curtis did a great job. He was very punctual and explained the procedure as well as his findings in an easy to understand way. There was no pressure to follow up on any recommendations made although I did choose to do some. He also handled my barking dog very well! -
Review 104 (2024-03-28 - Rating: 5)
Mario did an incredible work with installing my new Air Handler and A/C systems. His work looks like a piece of art, where everything sets on their places as the were ment to be there. He is very knowledgeable, professional and keeps his work area clean.I am glad I had Mario to install my units. Thank you. -
Review 105 (2024-05-21 - Rating: 5)
Andy was very efficient. Found all the problems and fixed them. Good communication - let me know what he was doing each step and why. Very happy with the service. -
Review 106 (2024-12-05 - Rating: 5)
Igor was very pleasant and professional and took time to explain everything he was doing in an understandable way. He was very thorough - he had to turn off our heat for several hours on a very cold day so he advised us ahead of time to heat up the house so that it would not be as cold in the house with the heat off. -
Review 107 (2023-09-27 - Rating: 5)
My entire experience with American Vintage Home was fantastic. My initial inspection/ estimate with Christopher was excellent. He was very informative & knowledgeable and I learned a lot. Scheduling was super fast. Daniels installation was fantastic. He and his partner (his name escapes me) showed up on time, let me know exactly what they were doing and worked very diligently. They were professional, work was extremely neat and clean and the final outcome was extremely satisfactory. I am impressed with my new HVAC system. -
Review 108 (2024-01-08 - Rating: 5)
If you want to know what excellent customer service looks like; start here with these guys. Truly a professional and customer service focused business. I had the pleasure of working with Tony and then Amel. No two people could have been any nicer! They both showed extreme patience in identifying the problem. I know they were doing their job but the way they did it meant so much and earned my loyalty as a customer. -
Review 109 (2024-01-09 - Rating: 5)
As a subscriber to AVH’s home maintenance plan, I was due for my annual free heating system cleaning and inspection. Sam spent the better part of an hour inspecting my boiler, then gave me options with a complete, discounted price breakdown of heating system components that require maintenance. I chose just one of those options, a power flushing to free up a clog that was preventing the radiator in our bedroom from working. This worked beautifully. The radiator provided good, even heating last night and throughout the day today. Also, I’m happy with AVH for their consistent professionalism over the past 5 years. I especially like the fact that they call the day before and the morning of the appointment, and then call again to let me know when the technician is on their way. -
Review 110 (2024-06-24 - Rating: 5)
Andy was great!! Very professional and very personable. He fixed everything in a timely manner and cleaned up like he was never there. Highly recommend Andy!! Thanks -
Review 111 (2024-08-26 - Rating: 5)
Igor was very detailed and helpful with a cleaning and reset of air conditioning. Very professional and timely, highly recommended -
Review 112 (2024-04-22 - Rating: 5)
AVH installed our SpacePak system a few years ago, and every technician who comes for our annual service is great. It’s a very friendly and customer-oriented company. Very happy with them. -
Review 113 (2023-11-06 - Rating: 5)
Mr. Walter had service my building multiple times in over 25 years that I live in my condo.He possessed the fine qualities on what it takes to be a great Senior Tech on boilers. He is excellent and the real Tech to go in his field.He thoroughly examines the boiler to identify the issues.He explains to you why the issues happen and make an honest recommendation.He comes back and address the issues and he makes sure before he leaves the boiler door, he answers all your concerns.In addition, he is honest, and reliable.Thank you so much Mr. Walter. -
Review 114 (2024-12-13 - Rating: 5)
Patrick did a stellar job getting right to the issue and resolving it effectively. Outstanding -
Review 115 (2024-09-25 - Rating: 5)
Technician Alexis was knowledgeable, professional and a pleasure to interact with. You have a quality employee working for you. -
Review 116 (2024-05-23 - Rating: 5)
My technician was very good and polite although office people different story. Idir was very knowledgeable listened to my concerns and help in diagnosing the problem. I have a downtown Evanston business the dispatch expected me to find parking and or pay for parking. I asked if they realized it’s Evanston being such a long time company here one would think they would know it’s street parking. I did purchase the service agreement and have them do the repairs but considering ending the relationship after this time. I would never -
Review 117 (2023-09-07 - Rating: 5)
Ive been a customer of American Vintage Home for years now and everyone Ive worked with there has been professional, knowledgeable and courteous. They just replaced our boiler with a high-efficiency mod-con and the experience was great. Many thanks to Roberto for a smooth installation and to Craig for always answering my questions in-depth. If you value consistently high-quality work at a reasonable price you should go with this team! -
Review 118 (2024-06-17 - Rating: 5)
Sara did a great job with our old AC unit. She told us each thing wrong and the cost to fix. Would highly recommend! -
Review 119 (2024-05-29 - Rating: 5)
Leo, did a great job getting my drain running.Hes a very polite , courteous and most important hes excellent plumber that gets the job done right. -
Review 120 (2024-11-19 - Rating: 5)
Great guy knows his stuff. Kept me informed on process and progress . New system works great! -
Review 121 (2024-06-14 - Rating: 5)
Sara was terrific. Very knowledgeable and professional. Ill request her specifically going forward. I had another great experience with Sara, she really went above and beyond to get the needed repair done as quickly as possible. -
Review 122 (2024-05-29 - Rating: 5)
Jacob did a great job of inspecting my a/c equipment and informing me of a possible leak. Jacob gave a full explanation of the choices I had available to me. The repair was done and the area left in great shape. -
Review 123 (2024-09-18 - Rating: 5)
Have an old home with a few homemade solutions left by the previous owner. Ninos came in identified the problem, fixed it and offered a better more permanent solution! -
Review 124 (2023-11-10 - Rating: 5)
I was impressed with the expertise of the technician. Maintenance recommendations were explained thoroughly and evidenced with photos. There was no sales push or pressure, just facts. My maintenance was thorough and informative. The online and phone customer service staff were excellent in support of the technical crew. Pricing is competitive and customer service is impressive. -
Review 125 (2024-01-24 - Rating: 5)
This review is currently just about our experiences signing up with the company and having Ninos come look at our radiators. We’re first time home buyers who got an older home and there have already been a lot of unexpected challenges in our 3 months. We’ve been burned by companies before so I was a little neurotic when making sure Ninos would be able to at least look at our radiators. He not only came and looked at them but helped me learn how to manage the issue myself as a first step to problem shooting. He was professional, patient, and kind- all things I value-We signed up for their annual home inspection plan so it was only $10 for him to come out so that felt like a great value. His method worked on a few of the radiators and we will be calling back about the other ones!Update: second time working with American Home, this time we had Andy come out. Exceptional service honestly, really friendly and informative without it being pushy. Hoping we’ve found the glass slipper here with this company -
Review 126 (2023-10-05 - Rating: 5)
Greg was here to add 2 new supply lines for my Spacepak system. He was very friendly and I enjoyed talking with him and learning about my system. He completed the supply lines with no problem and I pointed out a problem I was having with the AC fan unit. He checked that out and fixed it. Now my system is running better than ever! Very efficient and professional. -
Review 127 (2024-07-02 - Rating: 5)
AVH installed a combi-boiler for us. Their engineer explained how it worked, they were able to install it quickly, the folks who did the installation were pleasant, professional, answered all our questions, and left no mess. Loved their guys. The office was great at communicating throughout the process, which, if you have a major home project, calms things down. UPDATE: AVH did a maintenance check on our boiler, its great to know all the parts are ready for winter. UPDATE: AVH checked our a/c, identified some easy fixes to extend its life, explained it to us (with photos), and then did the fixes on the spot--Sara was great! UPDATE: Tony checked our plumbing, had a suggestion—a great resource! -
Review 128 (2024-03-22 - Rating: 5)
Leo did a great job of diagnosing the issue and making a recommendation to correct it. We are relatively new customers to American Vintage Home and we’ve been very pleased with the service we’ve received. -
Review 129 (2024-08-24 - Rating: 5)
Great experience with a friendly and knowledgeable technician John Figeroa. He very efficiently found and solved the cooling problem created by some careless roofers. He really knew his stuff and took the time to explain exactly what was the problem and how he solved it. Thank you John! -
Review 130 (2024-12-10 - Rating: 5)
My radiator was fixed within 30 minutes of the tech showing up. Amazing! -
Review 131 (2023-12-01 - Rating: 5)
The process for the installation of our new Aprilatre humidifier was very good experience. From start to finish all staff was punctual, friendly, competent, and professional. We will be doing future business together with no hesitation! I highly recommend this local business!! -
Review 132 (2024-06-08 - Rating: 5)
Eric did a professional job, clean, efficient, & fast. Just the way I was expected from a professional company To serve my needs. I would highly recommend you to my friends and family. Thank you -
Review 133 (2024-04-23 - Rating: 5)
Ryan was great and made some recommendations on how to get the best out of space oak HVAC system. The office was also great confirming the time window and then calling again when he was en route. -
Review 134 (2023-03-25 - Rating: 5)
I have used American Vintage Homes several times and each time the service was excellent. Idir is the technician that has done the work. He is professional, courteous and very knowledgeable. He took the time to explain everything clearly and answered all of my questions and concerns. The administrative staff were very helpful, efficient and nice with scheduling and follow up. I highly recommend their services. -
Review 135 (2024-08-01 - Rating: 5)
Pablo is an excellent plumber, very respectful of my property and has excellent customer service skills. Thank you, Pablo. -
Review 136 (2024-04-10 - Rating: 4)
Edit:Since the review they reached out and corrected bill in a fair way. I did not have to pay for the service that did not resolve the problem. The final bill is 1200.-----------------I had standing water on one of my exterior downspouts that was not draining properly. I wanted this to cleared before it got frozen and cause further damage. Our home is new construction built from scratch in 2018 from a highly reputable builder. I found American Vintage Home through a web search. Upon seeing that they were local to Evanston and claimed on their website No Surprise pricing, it seemed like a win.They have a $99 Unclog and Restore Flow to any drain coupon on their website. I had called, verified that were able to apply the coupon, and scheduled an appointment for the following day 1/12/2024.Their plumber, they came out and was not able to unclog the exterior drain pipe. He then proceeded to sell me the Rodder Service to unclog it. This service was billed at $720. The Rodder Service was also unsuccessful. He had to call the office. American Vintage Home then said it needed to camera the gutter lines and jet the down spouts. The next day, Saturday (1/13) another technician came out to camera and water jet the lines. This tech said that rodding wouldnt have resolved it. Water jetting the lines did resolve the issue. We paid $720, and they happily collected it without having resolved the problem yet. Later, they convinced me that the issue would only be resolved with Jetting the down spouts, which is a $1,200 job. We argued hard to get a full discount for the $720 service, but they only gave a $250 discount.I am leaving the two star review due to the UP SELLING OF UNNECESSARY SERVICES AND VAGUENESS OF THIS ENTIRE PROCESS. American Vintage Home claims to have No Surprise Pricing which they will in fact surprise you with it after they have sold you unnecessary and costly steps to aide in solving your plumbing problems.Their prices are also 50% higher than our local plumbers. It makes me regret falling victim to their bait $99 coupon and not just calling our own reliable plumber we have been using.The core problem with their business model is that they are not really interested in solving your problem; they are interested it selling you services which they call jobs until your problem is solved. If job A does not work for you, your money is wasted. Other plumbers would instead work by the hour until they solve your problem.Our total bill breakdown from American Vintage Home$470 Rodding$1200 Water jetting -
Review 137 (2023-09-05 - Rating: 4)
Despite just having the Spacepak system installed last summer, I have had multiple issues stemming from installation and insufficient quality of repair. This time, Steve came out, quickly identified the issue, and got the necessary replacement part ordered - ensuring that all services were appropriately covered by warranty. Thankfully he was also sent out to install the part and despite running into a few hurdles with my system, he remained diligent and a professional throughout. Despite it being a Friday, Steve took the time required to ensure he fixed the problem fully and didnt take any shortcuts to potentially cause me to once again have issues a few months from now. Highly recommend Steve and thank you so much to Steve! 4 stars as an average; 5 stars for Steve and 3 for the company. -
Review 138 (2023-12-29 - Rating: 5)
I have been using American Vintage Home for my heating and plumbing needs for a few years. I have received excellent service with great communication. Today’s service was great also, Curtis was on time, efficient and communicated what was needed and options available. -
Review 139 (2023-12-30 - Rating: 5)
You know quality service when you see it. John addressed my radiator leak. He was thorough, friendly & an expert at quickly locating, addressing & solving my problem with excellent results & he even reviewedmy plumbing problem & quickly scheduled a plumber to come out from the company. John is the expert you want to address your heating & cooling issues. -
Review 140 (2023-12-08 - Rating: 5)
John did a great job. He explained everything and he even wrote it down on the invoice so I could discuss it with my daughter. He put my mind at ease I have been very concerned about this problem. It was a pleasure meeting a very friendly and informative technician. -
Review 141 (2024-07-30 - Rating: 5)
Igor was ver patient and fantastic at answering our questions about Spacepak and Unico. He went above and beyond to make sure we were comfortable with the details about these systems before we took the leap to upgrade our old A/C. -
Review 142 (2024-08-23 - Rating: 5)
Cezar was a pleasure to do business with. He was very knowledgeable and explained the process very clearly. -
Review 143 (2024-03-21 - Rating: 5)
Did an inspection of my condo and a neighbor, who was out of town. Thorough, explained the issues and why they matter, wrote up report and estimate for repairs. Leo was very polite, wore shoe covers, easy to ask questions of him and get answers. -
Review 144 (2024-01-11 - Rating: 5)
To wake up in the morning with only cold water the only thoughts to go through your mind is whos going to come out and will they make it here today. Much my surprise after contacting American vintage home heating but they contacted one of their technicians and he came out within 45 minutes of my initial call. Matt who is the technician that served us broke everything down step by step enough for us to understand what we dont understand. Matt was quick Matt was efficient and very friendly definitely recommend American vintage home heating and matt as your technician amazing job thank you. -
Review 145 (2024-12-05 - Rating: 5)
Joe was awesome! He was communicative, helpful, and explained everything in a clear manner. Not only did he figure out the problem very quickly, he was able to tell me multiple ways to tackle it! I appreciate his effort and his honesty. Joe rocks! -
Review 146 (2023-10-19 - Rating: 5)
They have been servicing our boilers for years and always been professional and provided great service. Lasts few years Idir has been our technician and he is amazing....he truly loves his job. Id have to give American Vintage Home a big thumbs up based on many years of working with them. -
Review 147 (2024-08-28 - Rating: 5)
Sam was excellent. Informative, professional, and friendly. We’d have him again! -
Review 148 (2023-10-13 - Rating: 5)
Caesar and Michael did a complete install of a new HVAC system and heat pump unit. They were professional, explained things as needed, were great to work with and clearly knowledgeable for a complex project in a very old house.The install was designed by Andrew - the engineer for AVH - he came out. multiple times to design the system, to work with us on the best options, was incredibly professional and we would work with him any time we can. He was simply the best we have ever worked with on such a project for a 130 year old house. If you have a historic house ask ask for him! -
Review 149 (2022-09-02 - Rating: 5)
We used American vintage for a replacement of our HVAC system. We got several quotes and they worked with us on price to be able to understand the product. They called us a few weeks before our scheduled install to let me know they had an opening and could install sooner if we wanted. They finished in 1.5 days instead of the predicted 3 days.The staff were courteous and responsive.We picked them because of their competitive price but mostly because they gave us more time then other companies. We appreciated that we felt our large financial decision was taken seriously with American vintage and their team.Would recommend! -
Review 150 (2024-08-02 - Rating: 5)
Eric did a fantastic job diagnosing and addressing our bath and kitchen faucet issues. -
Review 151 (2023-07-31 - Rating: 5)
We had a spacepak installed in our home and Gabriel was the technician who worked on the project. We had received a quote from two companies, one American Vintage and we selected another we were thinking would be less. American Vintage actually came in with a lower quote and provided several options instead of a here you go type of service. Gabriel was at all times professional while in our home including moving around our two children and active dog. The project was completed on time and works great. -
Review 152 (2024-08-07 - Rating: 5)
Ninos did a great job and was extremely professional and thorough in his inspection and explanation of what needs repairs and what was on the list for future repairs. I would highly recommend him. -
Review 153 (2024-06-18 - Rating: 5)
Curtis did a very good job and diagnosed the problem and called and had a engineer come and so I could make a plan to take care of things. I would much appreciated his good service. -
Review 154 (2024-05-02 - Rating: 5)
Curtis came out for the annual maintenance visit on my central air conditioning unit and was very pleasant and careful to explain everything I needed to know. Ive always had good experiences with everyone at American Vintage Home. -
Review 155 (2023-11-22 - Rating: 5)
I really appreciated Steves patience with me. It was just so disappointing to find out something was wrong with my boiler that was not even 3 years old. Anyway, I am hoping Steves idea will hold up instead of getting a new part. I still keep thinking about 30 40 years ago, how when my parents bought an AV or Heating unit, things lasted so, so much longer before breaking down. American Vintage does have a great yearly plan to save money, which I am grateful for. -
Review 156 (2023-06-30 - Rating: 5)
American Vintage is very much a larger company and operates as such. I usually only work with small/independent services but did want to give them a try. Our neighbor uses them for all their hvac and spoke very highly. I had a tune up appointment set for next week and go figure, the condenser on our AC stopped engaging so I called for an emergency appointment. Everyone I spoke with was very kind and very responsive.There was a touch of confusion but ultimately I was serviced same day. Side note - it’s late June and demand is high so the miscommunication is understandable given the circumstances.On to Steve our tech. The man is amazing. He got our ticket as the last of his day. Due to it being late in the day traffic was heavy and he ended up arriving later in the evening to start working on our issue. I hovered (because I’m curious and I know it’s potentially annoying for a client to hover so I got permission and Steve was very kind and didn’t ask me to stop hovering) and he walked me though every step of the way. After much trial and error a very rare issue was discovered that in my opinion would’ve easily been overlooked/ignored but Steve identified it. Sadly it was our transformer and our unit required an uncommon part that is not regularly stocked on the truck. We were able to create a solution that I was comfortable with and get the condenser working and get the home cooled off. I will update if things go sideways (don’t expect them to) but as of now (the following day) the part is ordered and will be installed asap and our operating solution has been very stable and manageable for me.Again, huge shout out to Steve. Very ethical and VERY dedicated. He did not leave until the house was cooling and we were in a good position. Huge admiration for his work ethic and demeanor getting us through this. Never once was anything but positive.Only other thing I want to mention is that the price is a touch on the high side. In this case you get what you pay for and Steve is worth every penny. Would have preferred not spending as much but at the end of the day I know for sure that we were taken care of and had a resolution I am comfortable with.Thank you Steve! -
Review 157 (2024-09-05 - Rating: 5)
Andy was on time and friendly. He figured out the problem promptly and fixed it quickly. He’s very professional. -
Review 158 (2024-08-20 - Rating: 5)
American Vintage Home is great. Their technician Lauro was fantastic at diagnosing and fixing our problems. In a moment of real stress he was professional, kind, and super expert! -
Review 159 (2024-07-16 - Rating: 5)
Ninos did a terrific job. Found problem, fixed it in timely fashion then cleaned up after himself. Professional work -
Review 160 (2023-10-26 - Rating: 5)
We recently needed to repair an unusually long - 400 - 70 year old sewer pipe. American Vintage Home provided a diligent and professional inspection. The inspector who worked on our site was Jack Chronowski and I fully trust his expertise and honest recommendation on repair. Jack was able to locate the damaged tile and his team led by Amel excavated the broken sewer, replaced it with new pipe and used their hydrojet to clean out the entire sewer. The overall service was very professional, the equipment used is top of the line and the expertise as well. -
Review 161 (2023-06-22 - Rating: 5)
I had a technician come out for the maintenance of my boiler and radiators. I had just bought a home and didnt know anything about boilers/radiators, and not sure if I wanted to switch to a forced air system. Sam the technician was amazing. He was so informative and patient with all of my questions. He explained all of my options and wrote down everything he suggested to be upgraded. I will definitely use American Vintage Home again. -
Review 162 (2024-06-08 - Rating: 5)
Efficient, knowledgeable serviceman. Good reminder information about maintenance. We fixed problem and spacepak is back to working marvelously. Joined the annual service plan too. -
Review 163 (2023-06-01 - Rating: 5)
Mike and team installed a SpacePak AC system in our old house. They got it done early and were just awesome to work with the whole time. Super friendly, obviously knowledgeable, asked our preferences, gave us the walk-through on everything, etc. One of the best contractors weve worked with. -
Review 164 (2023-12-11 - Rating: 5)
John did a great job, as per usual. He was thorough and careful and explained everything to me and my husband. Your professionalism is top notch! Thank you! -
Review 165 (2024-04-10 - Rating: 5)
They are fantastic and Steve and Leo are very professional technicians. Completed the A/C and plumbing inspections timely and went over details of their findings so I could understand it. -
Review 166 (2024-10-26 - Rating: 5)
Friendly, good at communicating and prompt arrival…. fixed my boiler heat in the first visit. -
Review 167 (2024-07-03 - Rating: 5)
Excellent service. The tech was able to do some tweaking to my AC to get it in top condition and saved me a lot in possible repair costs -
Review 168 (2023-08-31 - Rating: 5)
We had a great experience. Booking was easy and simple. They called morning of to give us a time frame and called again when the technician was on the way. But the best part was Idir who was generous with his time, explained everything that needed to be done and why and clearly is an expert in his field. He couldnt have been nicer and more professional. -
Review 169 (2024-01-19 - Rating: 5)
I am a Residential Property Manager and started using American Vintage in 2023. They are organized, professional and the techs are pleasant and well trained. We look forward to continuing to use them in 2024 and beyond. -
Review 170 (2024-03-29 - Rating: 5)
Excellent, professional, thoughtful service at a fair price. AVH considered many aspects of the job missed by others. Completed the work quickly with very low impact to our house. Third project with AVH - will likely work with AVH in future. -
Review 171 (2024-06-08 - Rating: 5)
Joe V. was terrific. He gave clear explanations of all my plumbing issues and proceeded to fix them, one by one. He was professional and efficient and extremely knowledgeable. A highly satisfactory experience. -
Review 172 (2024-04-03 - Rating: 5)
Leo installed a a new battery back up for our sump pump along with new toilet valves and flappers in all bathrooms. Leo is a great representative for American Vintage Home. He was on time, professional, and explained everything regarding sump pump work. -
Review 173 (2023-09-19 - Rating: 5)
Curtis from American Vintage Home was fantastic today! He thoroughly explained all my air conditioning issues and was able to quickly adapt his schedule to get the work done before the season ends. He even handled my loud and energetic dogs beautifully. Thank you, Curtis! -
Review 174 (2024-04-26 - Rating: 5)
Jio was fantastic! He explained the plan to run a new gas line and went above and beyond to make the gas line functional for our new kitchen in my moms living space. Thank you! -
Review 175 (2023-10-03 - Rating: 5)
John did a great job inspecting my combi boiler/furnace. He also answered many questions about my plumbing. Very helpful and courteous.Joe did an excellent job examining our plumbing fixtures in bathrooms, kitchen and basement. He noticed issues and wrote up quotes to fix problems. One significant problem I was not aware of, which helped me a lot. -
Review 176 (2023-12-11 - Rating: 5)
I had my furnace and a/c unit replaced last week. Also, my hot water heater. Mario and his team were professional and personable. I would recommend them highly for anyone looking to do similar work in their home. -
Review 177 (2023-11-27 - Rating: 5)
Matt was great at figuring out what was wrong with our water heater, and he explained it and fixed it in a jiffy. I am very happy to be able to call on American Vintage Home to keep our house warm! -
Review 178 (2023-07-19 - Rating: 5)
Guillermo was out today to work on some plumbing issues. He was terrific! He worked professionally and offered very useful suggestions. He’s yet another reason why I go to American Vintage Home when I need work done on my home. -
Review 179 (2024-08-02 - Rating: 5)
Igor from American Vintage was thorough, professional and resolved my cooling system issue - thanks! -
Review 180 (2024-10-09 - Rating: 5)
Repaired leak in the cold water makeup line, installed a check valve in that line to prevent back flow of hot water into cold water taps. Repaired a slow leak in the south garage. Helped install new recirculation pump. Coordinated with other crews repairing leaks in other parts of the building. -
Review 181 (2023-10-05 - Rating: 5)
They were able to schedule someone right away to come and service our air-conditioning system. The young man who did the work was super polite, careful to cover his shoes while he was in the house, articulate and helpful. -
Review 182 (2023-05-04 - Rating: 5)
Curtis was our technician. We are very impressed with his knowledge, skill set, approachability & interactions with us.He listened carefully to our questions & concerns & responded clearly while enumerating our options. Just the kind of person whom we want working with us! You are fortunate to have him working for you. Hes a keeper. And we want him to come back. (c)Thanks, Curtis! Sam & Trish -
Review 183 (2023-06-23 - Rating: 5)
Everyone I dealt with was amazing. Replaced my entire HVAC system and water heater. 100% would recommend their services. Definitely worth having them put in a quote. The attention to detail and quality of the sales team, scheduling team, and installation team were on point.Their quote came in slightly higher than 2 other local alternatives, the way the sales rep walked me through everything set them very apart from the rest. Then when the quality of craftsmanship fixing this convoluted 20-year-old system I had, was blown away. My condo installation was not straightforward, my HVAC is in the ceiling, but the team improved every aspect of what was there. They even took the time to explain to me what they were doing every step of the way. As a first-time homeowner, its great knowing what everything does and why its there, felt very confident about the insights they provided for me moving forward with the new system.Im a bit of a minimalist/OCD freak, and without any prompt these folks not only were very tidy and organized, but they even fixed a lot of the venting problems the previous installers clearly rushed through, in addition to ensuring everything cable/electrical was run along 90 degree turns and super efficient.The equipment they recommended works like a charm and is so much quieter! -
Review 184 (2023-02-01 - Rating: 5)
2 weeks ago our 12-unit condo building 900K BTU boiler heater broke down. As board, we had to quickly find vendors to get the problem assessed. American Vintage was first one to respond, out of the vendors we reached out to. They came to the site within hours of the report and assessed the situation. We had a zoom meeting that same evening with Craig who explained to us the results of the inspection of the issue and initial assessment. Within a day or so they have written up an estimate of what needs to be done and other recommendations. They also asked us for our radiator heater specifications so that they can determine the right size for the replacement boiler (whereas the other vendor has simply used the same volume of the old broken-down boiler). I particularly liked this attention to detail. It was a quick turn-around. As soon as we were able to sign proposals, round up the deposits and all other logistics, they were able to start set up and stage the area. And soon after, the unit was ordered and delivered. (We were lucky the unit was available at the warehouse and we didnt have to wait for a back-order). Installation work began on Wednesday and by Friday we started getting the steam heat in the building. It was phenomenal! AV also has a subcontractor who worked on our chimney. Nick was very professional and easy to talk to. Another board member worked with Roberto (engineer) and she has no complaints. I have to say that they came in early, before 8am, to start work. We really appreciated that. This company and their representatives knew and understood how much we needed to get this thing done before the freezing temperature hit this week. We are so thankful for AV and highly recommend this company!