The Plumbing Works
Located in Eugene, Oregon
Address: 1704 W 6th Ave, Eugene, OR 97402, United States
Phone: +1 541-484-9869
Rating: 3.8
Services
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Categories
- Plumber
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Comments
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Review 1 (2024-11-18 - Rating: 5)
After visiting Jerrys and Consolidated Supply, they referred me to Plumbing Works. Plumbing Works went above and beyond to identify the brand of an old trim piece. Rare to find such good customer service. These guys are great. -
Review 2 (2024-02-12 - Rating: 5)
Ive been in the plumbing industry for 20 years, Doug and doug jr are very knowledgeable and reliable. They have gone above and beyond for many years, to help me find old and unique parts that are tough to find. I highly recommend them for all you parts needs. -
Review 3 (2024-02-24 - Rating: 5)
Remove the tub and tile putting in a walk-in shower.. been using Chapman plumbing for many a year... -
Review 4 (2023-08-18 - Rating: 5)
As a DIY homeowner/plumber, Ive found the people at The Plumbing Works to be lifesavers, generous and knowledgeable with information and products. Recently Doug Jr. helped me revive a pair of odd, almost-antique bathroom faucets. Hes an expert. -
Review 5 (2023-03-27 - Rating: 5)
Jim from the Plumbing Works just finished resolving a long term leakage problem under our kitchen sink that has been causing issues including objectionable smells and standing water.What a wonderfully experienced professional, the kind of craftsmanship you donβt experience as much as you should these days.Thanks to Jim and the Plumbing Works! -
Review 6 (2020-12-11 - Rating: 5)
Doug came to our home this morning to unclog our drain and we are so grateful! Weβve been dealing with this problem since the day we moved into our house last month, and we attempted to fix it ourselves multiple times. Our home warranty sent The Plumbing Works out here and Doug was incredibly professional, kind and quick at unclogging our drain. Itβs so nice to have my sink back. Thank you so much! -
Review 7 (2019-08-15 - Rating: 4)
I have used The Plumbing Works for most of my plumbing jobs since 1991. Never had to call them to repeat a job. Always polite. They work clean without leaving a mess. Payments by check or credit card have all cleared without problem. Each appointment has been kept as promised. Only times I have not used them are when they were scheduled out for many months due to a hard long freeze here in Eugene so many businesses and homes had scheduled repairs. Another time the required installation was not one they had staff to complete. Billings have been as estimated except when obvious old plumbing pipes were corroded badly needing more work inside walls than originally expected. I run a foster home for disabled adults so it is possible I used a plumber a bit more often than most due to poor decisions by brains that are less than optimal. First three installs in 1992 were pressure balanced shower valves to prevent repeated on off faucet play from freezing then scalding people during showers. An excellent upgrade if I might recommend anything. -
Review 8 (2024-09-19 - Rating: 5)
Always my first call for anything plumbing/parts/ fittings. they never make me feel dumb... fyi I am not a plumber π -
Review 9 (2019-06-20 - Rating: 5)
These gents know their craft. Im a first time home buyer. Over the years there have been several times where they have saved me a call to a plumber. They know their stuff and they have always been helpful. Doug in particular is awesome. Thanks Plumbing Works! -
Review 10 (2023-01-03 - Rating: 5)
The office staff was responsive and Jim, the technician, did a great job in replacing our water heater. The cost was below the estimate, and we are most satisfied. -
Review 11 (2020-08-19 - Rating: 5)
Just wanted to say thanks to Tony Jr. I went in looking for an oddball bathtub spout which he did not have. He took the time to find one locally for me and after I bought it he checked to make sure it would work, and it did. This house is 75 plus years old and plumbing parts can be very hard to find. So once again THANK YOU! Very much appreciated. -
Review 12 (2023-06-24 - Rating: 5)
Ordered a part not available anywhere else and they got it for me. The store itself has a wide array of parts making all kinds of repair super easy. Highly recommended. -
Review 13 (2022-12-20 - Rating: 5)
Great customer service. I came in with a old faucet part with no words or writing on it the guy at the counter knew exactly what it was and was able to rebuild it on the spot. Try getting that at a H-depot or Lowess lol. Thanks again. -
Review 14 (2018-11-12 - Rating: 5)
Top quality people.THE PLUMBING WORKS did a great job.DOUG was very helpful with all scheduling matters.ALLAN did an excellent job with the repairs.We definitely recommend this contractor for plumbing-related repairs. -
Review 15 (2018-02-06 - Rating: 5)
We are so impressed with this company. Andrew replaced our sink and the faucet has never worked better! The employees were professional, polite, timely and very clean! Beautiful job!! -
Review 16 (2023-05-02 - Rating: 5)
They always get the job done! Ive never failed to get anything I needed here no matter how difficult it was to find. They are amazing. -
Review 17 (2021-02-03 - Rating: 5)
The absolute best plumbing service. Excellent customer service, competent and experienced technician. Couldnt ask for better service. -
Review 18 (2023-08-14 - Rating: 5)
Ive tried others. Never calling any other business but this one. The Plumbing Works staff is friendly, professional and excellent with repair and replacements. We had them fix something that quite a few others had been in to fix and it was still leaking and problematic. Now the washing machine drains perfectly. Dont go elsewhere. Seriously. -
Review 19 (2020-11-16 - Rating: 5)
Jim who did the work was awesome. Used them many times and never been disappointed. -
Review 20 (2018-07-11 - Rating: 4)
Was looking for a Bob valve and they were very helpful and led me the right way to go. Thanks again -
Review 21 (2021-01-23 - Rating: 5)
Doug Jr. was very nice and helpful. He got me the right parts for a dripping bath faucet and also offered some great advice on preventing scale and rust accumulating when I turned the whole house water back on. Ill definitely be back! -
Review 22 (2023-04-13 - Rating: 5)
Good place to find out about older products -
Review 23 (2021-01-10 - Rating: 5)
Quick service. Expert staff. Easy in and out. Not crowded. I was the only customer. -
Review 24 (2020-01-17 - Rating: 5)
These guys are great. First place i go for parts. -
Review 25 (2014-08-05 - Rating: 5)
Had an old wall mount toilet with a leak in Yachats. Plumber said you cant get a part for these any more and I need a new $600+ toilet. Went into Plumbing Works on a whim and came out with the necessary part for under $2.00!!! Needless to say, I was very pleased and appreciative. -
Review 26 (2014-09-24 - Rating: 5)
Had a water leak and called Plumbing Works in the AM. We got same day service. Because we had to have the city turn the water off in order for the repair to be made, Plumbing Works made an extra effort to repair the leak early enough in the day, so that we could have the water turned back on during regular business hours (this avoided an extra charge). Jim was the first plumber to arrive, replaced a turnoff valve and started to repair a joint leak, when a loose pipe in the ground was discovered. I ask if I could do the digging to find where the loose pipe was. I was allowed to do that. I called Plumbing Works back, about two hours after Jim left and they sent another plumber (Dave) to finish the work. Everyone involved was very efficient and professional. THANK YOU Plumbing Works for the prompt and excellent work. -
Review 27 (2020-02-24 - Rating: 5)
Had the part I needed to fix my leaking faucet when no one else did! -
Review 28 (2021-01-24 - Rating: 4)
Did a great job very professional -
Review 29 (2019-02-22 - Rating: 5)
Great -
Review 30 (2018-04-30 - Rating: 5)
They had the answer... -
Review 31 (2017-02-26 - Rating: 5)
VERY helpful.